In this episode of AFSPA Talks, COO, Kyle Longton has an in-depth discussion with Dr. Peter Rasmussen, MD, Chief Clinical Officer at The Clinic by Cleveland Clinic and Dr. Susan Scott, Director of Client Services at The Clinic by Cleveland Clinic about our partnership with Cleveland Clinic for the overseas virtual second opinion program.
The Foreign Service Benefit Plan has a special arrangement with Cleveland Clinic to provide a Virtual Second Opinion to patients who receive treatment in foreign countries. This program allows expert specialists from the world-renowned Cleveland Clinic to review your medical diagnosis and treatment remotely. With 3,500 experts in over 550 advanced subspecialties, you can get help with nearly any health challenge.
To request a Virtual Second Opinion for treatment received outside the U.S., simply email secondopinion@aetna.com. You may be asked to submit medical history and answer questions specific to your diagnosis. You also may need to gather information from your local physician or hospital, such as pathology (biopsy) slides or X-rays, and upload them to the site as instructed.
You will be matched to the most appropriate Cleveland Clinic expert specialist who will review your medical history and original tests before rendering an informational second opinion. You will receive notification by e-mail within five calendar days that the opinion is ready for you to view online via a secure website.