Foundstone Conversations
Real-world strategy conversations with organisation & industry leaders about their latest challenges, learnings & insights.
Foundstone Conversations
How customer conversations are at the heart of business (Patrick Coghlan CEO at CreditorWatch)
•
Andrew Bird
•
Season 1
•
Episode 4
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
We speak to Patrick Coghlan, CEO and founding employee of CreditorWatch about how transparent customer relationships and engagement are key assets to any business. By keeping their ears to the ground and having conversations with the people closest to the problem, they found market gaps and live opportunities for their business to grow.
Listen in as Patrick talks about CreditorWatch's humble beginnings, and how their customer relationships have changed and evolved as the business grew over the last 10 years.