Voice of Business Podcast by the Chamber of Commerce Hawaii

Episode #85: Turning Disputes into Trust with Dale Dixon

Chamber of Commerce Hawaii

In this episode, host Jo McGarry sits down with Dale Dixon, Chief Innovation Officer at Better Business Bureau Great West + Pacific, to discuss how businesses can turn disputes into opportunities for growth. From ethical business practices to effective complaint resolution, Dale shares insights on building trust, strengthening customer loyalty, and protecting reputations. Learn how BBB Accreditation helps businesses navigate conflicts, enhance credibility, and foster long-term success. Tune in to discover why handling disputes the right way can set your business apart.

As the “Voice of Business” in Hawaii, the Chamber of Commerce Hawaii is a statewide, non-profit organization whose mission is to serve as the advocate for business in Hawaii. Learn more online at cochawaii.org, and follow us on Instagram, Facebook and LinkedIn.