{"version":"1.0.0","segments":[{"speaker":"John Willis","startTime":8.82,"endTime":10.95,"body":"Hey, this is John"},{"speaker":"John Willis","startTime":8.82,"endTime":10.95,"body":"Willis again with another"},{"speaker":"John Willis","startTime":10.95,"endTime":14.43,"body":"Deming, profound Deming podcast"},{"speaker":"John Willis","startTime":10.95,"endTime":14.43,"body":"got a great, great guest today,"},{"speaker":"John Willis","startTime":14.43,"endTime":17.7,"body":"I got to give a little bit of"},{"speaker":"John Willis","startTime":14.43,"endTime":17.7,"body":"backstory. Most of you've heard"},{"speaker":"John Willis","startTime":17.7,"endTime":21.39,"body":"me say this over and over, I got"},{"speaker":"John Willis","startTime":17.7,"endTime":21.39,"body":"into Goldratt first primarily"},{"speaker":"John Willis","startTime":21.39,"endTime":25.5,"body":"because Jean Jean Kim, and, and"},{"speaker":"John Willis","startTime":21.39,"endTime":25.5,"body":"so it was sort of learning more"},{"speaker":"John Willis","startTime":25.5,"endTime":28.98,"body":"about Dr. Deming, you know, I'd"},{"speaker":"John Willis","startTime":25.5,"endTime":28.98,"body":"go around and people see me"},{"speaker":"John Willis","startTime":28.98,"endTime":32.31,"body":"speak and it's Dave manga was, I"},{"speaker":"John Willis","startTime":28.98,"endTime":32.31,"body":"guess, one of the early DevOps"},{"speaker":"John Willis","startTime":32.31,"endTime":36.87,"body":"guys, he sent me, this"},{"speaker":"John Willis","startTime":32.31,"endTime":36.87,"body":"gentleman's book, The Deming"},{"speaker":"John Willis","startTime":36.87,"endTime":40.89,"body":"goal rat. So it was really the"},{"speaker":"John Willis","startTime":36.87,"endTime":40.89,"body":"first book that I actually read"},{"speaker":"John Willis","startTime":41.04,"endTime":46.26,"body":"the Tagalog on, on anything"},{"speaker":"John Willis","startTime":41.04,"endTime":46.26,"body":"about Deming, so it was before I"},{"speaker":"John Willis","startTime":46.26,"endTime":49.47,"body":"read out of Christ out of the"},{"speaker":"John Willis","startTime":46.26,"endTime":49.47,"body":"crisis, or so I like so"},{"speaker":"John Willis","startTime":49.47,"endTime":53.61,"body":"specially, like, like, sort of"},{"speaker":"John Willis","startTime":49.47,"endTime":53.61,"body":"honored and really sort of"},{"speaker":"John Willis","startTime":53.61,"endTime":58.29,"body":"geeking out here that like, you"},{"speaker":"John Willis","startTime":53.61,"endTime":58.29,"body":"know, so you're sort of a, you"},{"speaker":"John Willis","startTime":58.29,"endTime":62.7,"body":"know, a, you know, a big time do"},{"speaker":"John Willis","startTime":58.29,"endTime":62.7,"body":"you like me? So, do you wanna"},{"speaker":"John Willis","startTime":62.76,"endTime":63.63,"body":"introduce yourself?"},{"speaker":"Dominico Lepore","startTime":64.83,"endTime":67.98,"body":"Hey, hi, this"},{"speaker":"Dominico Lepore","startTime":64.83,"endTime":67.98,"body":"is Chow, this is Domenico. I"},{"speaker":"Dominico Lepore","startTime":67.98,"endTime":74.1,"body":"mean, I am calling from Victoria"},{"speaker":"Dominico Lepore","startTime":67.98,"endTime":74.1,"body":"BC. I'm Italian as you might"},{"speaker":"Dominico Lepore","startTime":74.1,"endTime":79.98,"body":"probably detect from my accent."},{"speaker":"Dominico Lepore","startTime":74.1,"endTime":79.98,"body":"But I moved to North America 16"},{"speaker":"Dominico Lepore","startTime":79.98,"endTime":84.72,"body":"years ago, first to New York."},{"speaker":"Dominico Lepore","startTime":79.98,"endTime":84.72,"body":"And then, in the last 10 years,"},{"speaker":"Dominico Lepore","startTime":84.9,"endTime":90.0,"body":"I lived first in, in in Toronto,"},{"speaker":"Dominico Lepore","startTime":84.9,"endTime":90.0,"body":"and then in Victoria BC, the"},{"speaker":"Dominico Lepore","startTime":90.0,"endTime":96.48,"body":"sunny Victoria BC. And, as far"},{"speaker":"Dominico Lepore","startTime":90.0,"endTime":96.48,"body":"as the everything that there is"},{"speaker":"Dominico Lepore","startTime":96.48,"endTime":99.87,"body":"to know about me is, is in the"},{"speaker":"Dominico Lepore","startTime":96.48,"endTime":99.87,"body":"books that I've written. And"},{"speaker":"Dominico Lepore","startTime":99.87,"endTime":104.82,"body":"just just quickly to summarize,"},{"speaker":"Dominico Lepore","startTime":99.87,"endTime":104.82,"body":"you know, I started my Deming"},{"speaker":"Dominico Lepore","startTime":104.82,"endTime":109.38,"body":"journey, as a as an experimental"},{"speaker":"Dominico Lepore","startTime":104.82,"endTime":109.38,"body":"physicist after having completed"},{"speaker":"Dominico Lepore","startTime":109.38,"endTime":116.52,"body":"my research work in experimental"},{"speaker":"Dominico Lepore","startTime":109.38,"endTime":116.52,"body":"physics. About 30 years ago, I"},{"speaker":"Dominico Lepore","startTime":116.52,"endTime":120.48,"body":"was working for the School of"},{"speaker":"Dominico Lepore","startTime":116.52,"endTime":120.48,"body":"entrepreneurship of the Ministry"},{"speaker":"Dominico Lepore","startTime":120.48,"endTime":123.42,"body":"of Industry in Milan, and they,"},{"speaker":"Dominico Lepore","startTime":120.48,"endTime":123.42,"body":"they will try to organize"},{"speaker":"Dominico Lepore","startTime":123.42,"endTime":126.87,"body":"courses, but something that"},{"speaker":"Dominico Lepore","startTime":123.42,"endTime":126.87,"body":"nobody knew anything about gold"},{"speaker":"Dominico Lepore","startTime":126.87,"endTime":131.97,"body":"quality, they gave me the"},{"speaker":"Dominico Lepore","startTime":126.87,"endTime":131.97,"body":"standard, ISO 9000 I found it"},{"speaker":"Dominico Lepore","startTime":132.3,"endTime":137.4,"body":"very spiritually debasing and,"},{"speaker":"Dominico Lepore","startTime":132.3,"endTime":137.4,"body":"and fundamentally self limiting."},{"speaker":"Dominico Lepore","startTime":137.4,"endTime":141.21,"body":"So, I started to research and,"},{"speaker":"Dominico Lepore","startTime":137.4,"endTime":141.21,"body":"and I found the work of Dr."},{"speaker":"Dominico Lepore","startTime":141.21,"endTime":146.1,"body":"Deming that opened up a whole a"},{"speaker":"Dominico Lepore","startTime":141.21,"endTime":146.1,"body":"whole new landscape and, you"},{"speaker":"Dominico Lepore","startTime":146.1,"endTime":150.51,"body":"know, and everything is history,"},{"speaker":"Dominico Lepore","startTime":146.1,"endTime":150.51,"body":"with history, I mean, you know,"},{"speaker":"Dominico Lepore","startTime":150.51,"endTime":155.52,"body":"I started my journey with Deming"},{"speaker":"Dominico Lepore","startTime":150.51,"endTime":155.52,"body":"there after 30 years remains the"},{"speaker":"Dominico Lepore","startTime":155.73,"endTime":161.58,"body":"most fundamental source of"},{"speaker":"Dominico Lepore","startTime":155.73,"endTime":161.58,"body":"inspiration for everything I do,"},{"speaker":"Dominico Lepore","startTime":161.88,"endTime":167.52,"body":"starting from there, I when I"},{"speaker":"Dominico Lepore","startTime":161.88,"endTime":167.52,"body":"left government a few years"},{"speaker":"Dominico Lepore","startTime":167.52,"endTime":172.44,"body":"later, I set up a little company"},{"speaker":"Dominico Lepore","startTime":167.52,"endTime":172.44,"body":"with a bunch of young graduates"},{"speaker":"Dominico Lepore","startTime":172.47,"endTime":176.52,"body":"and we started to practice the"},{"speaker":"Dominico Lepore","startTime":172.47,"endTime":176.52,"body":"implementation of them in"},{"speaker":"Dominico Lepore","startTime":176.52,"endTime":181.89,"body":"principles in small companies,"},{"speaker":"Dominico Lepore","startTime":176.52,"endTime":181.89,"body":"frankly, I mean a few dozen,"},{"speaker":"Dominico Lepore","startTime":182.01,"endTime":189.69,"body":"sometimes a few 100 people and"},{"speaker":"Dominico Lepore","startTime":182.01,"endTime":189.69,"body":"try to help them overcome the"},{"speaker":"Dominico Lepore","startTime":189.69,"endTime":194.43,"body":"mental blockages that would come"},{"speaker":"Dominico Lepore","startTime":189.69,"endTime":194.43,"body":"from having to get registered"},{"speaker":"Dominico Lepore","startTime":194.43,"endTime":197.25,"body":"quote unquote, with the ISO"},{"speaker":"Dominico Lepore","startTime":194.43,"endTime":197.25,"body":"standard, you know,"},{"speaker":"Dominico Lepore","startTime":197.28,"endTime":200.49,"body":"administrators to run a course"},{"speaker":"Dominico Lepore","startTime":197.28,"endTime":200.49,"body":"called How to protect yourself"},{"speaker":"Dominico Lepore","startTime":200.49,"endTime":204.72,"body":"from the ISO 9000 people"},{"speaker":"Dominico Lepore","startTime":200.49,"endTime":204.72,"body":"flocking to this course and,"},{"speaker":"Dominico Lepore","startTime":205.17,"endTime":212.04,"body":"and, and that was a wonderful"},{"speaker":"Dominico Lepore","startTime":205.17,"endTime":212.04,"body":"playground to to start building"},{"speaker":"Dominico Lepore","startTime":212.04,"endTime":214.65,"body":"all the links that exists"},{"speaker":"Dominico Lepore","startTime":212.04,"endTime":214.65,"body":"between the fundamental"},{"speaker":"Dominico Lepore","startTime":214.65,"endTime":219.75,"body":"knowledge that Deming developed"},{"speaker":"Dominico Lepore","startTime":214.65,"endTime":219.75,"body":"and a sound entrepreneurial"},{"speaker":"Dominico Lepore","startTime":219.75,"endTime":225.0,"body":"driven business practices. So"},{"speaker":"Dominico Lepore","startTime":219.75,"endTime":225.0,"body":"and what I realized over the"},{"speaker":"Dominico Lepore","startTime":225.0,"endTime":231.12,"body":"years, their company, which are"},{"speaker":"Dominico Lepore","startTime":225.0,"endTime":231.12,"body":"essentially driven in their"},{"speaker":"Dominico Lepore","startTime":231.12,"endTime":235.8,"body":"success by the operation, so"},{"speaker":"Dominico Lepore","startTime":231.12,"endTime":235.8,"body":"they are no nonsense, kind of,"},{"speaker":"Dominico Lepore","startTime":236.7,"endTime":242.19,"body":"you know, setups that do not"},{"speaker":"Dominico Lepore","startTime":236.7,"endTime":242.19,"body":"play with the shareholders, they"},{"speaker":"Dominico Lepore","startTime":242.19,"endTime":251.28,"body":"do not have to go through the"},{"speaker":"Dominico Lepore","startTime":242.19,"endTime":251.28,"body":"rigmarole of you know, the, the"},{"speaker":"Dominico Lepore","startTime":251.28,"endTime":256.44,"body":"SEC requirements, those are the"},{"speaker":"Dominico Lepore","startTime":251.28,"endTime":256.44,"body":"ones that can benefit the most,"},{"speaker":"Dominico Lepore","startTime":256.68,"endTime":262.5,"body":"from the work of Dr. Deming,"},{"speaker":"Dominico Lepore","startTime":256.68,"endTime":262.5,"body":"that is a complete, completely"},{"speaker":"Dominico Lepore","startTime":262.53,"endTime":267.33,"body":"whole way of looking at"},{"speaker":"Dominico Lepore","startTime":262.53,"endTime":267.33,"body":"organizations and, you know, I"},{"speaker":"Dominico Lepore","startTime":267.33,"endTime":270.36,"body":"hope I'll be able to explain"},{"speaker":"Dominico Lepore","startTime":267.33,"endTime":270.36,"body":"that in a little bit of detail."},{"speaker":"Dominico Lepore","startTime":270.63,"endTime":276.87,"body":"Then, you know, proceeding with"},{"speaker":"Dominico Lepore","startTime":270.63,"endTime":276.87,"body":"companies of a, you know, just"},{"speaker":"Dominico Lepore","startTime":276.87,"endTime":282.54,"body":"relatively bigger size, I came"},{"speaker":"Dominico Lepore","startTime":276.87,"endTime":282.54,"body":"across this ailing, very famous"},{"speaker":"Dominico Lepore","startTime":282.54,"endTime":287.82,"body":"American multinational that name"},{"speaker":"Dominico Lepore","startTime":282.54,"endTime":287.82,"body":"was Union Carbide. But when I"},{"speaker":"Dominico Lepore","startTime":287.82,"endTime":291.12,"body":"met them, they had the, you"},{"speaker":"Dominico Lepore","startTime":287.82,"endTime":291.12,"body":"know, the last piece of it was"},{"speaker":"Dominico Lepore","startTime":291.12,"endTime":294.24,"body":"called the Yukon and then"},{"speaker":"Dominico Lepore","startTime":291.12,"endTime":294.24,"body":"Graphtec it was a 5000 people"},{"speaker":"Dominico Lepore","startTime":294.24,"endTime":299.97,"body":"Company, which was running with,"},{"speaker":"Dominico Lepore","startTime":294.24,"endTime":299.97,"body":"you know, $1.2 billion of debt"},{"speaker":"Dominico Lepore","startTime":300.0,"endTime":304.56,"body":"and $560 million in sale and in"},{"speaker":"Dominico Lepore","startTime":300.0,"endTime":304.56,"body":"for the in four years, we"},{"speaker":"Dominico Lepore","startTime":304.56,"endTime":307.29,"body":"accomplish a complete"},{"speaker":"Dominico Lepore","startTime":304.56,"endTime":307.29,"body":"transformation of that company,"},{"speaker":"Dominico Lepore","startTime":307.44,"endTime":310.59,"body":"bring it to profitability and"},{"speaker":"Dominico Lepore","startTime":307.44,"endTime":310.59,"body":"all the good stuff the share"},{"speaker":"Dominico Lepore","startTime":310.59,"endTime":315.3,"body":"went for $2 to 16. It was a"},{"speaker":"Dominico Lepore","startTime":310.59,"endTime":315.3,"body":"great success largely inspired"},{"speaker":"Dominico Lepore","startTime":315.3,"endTime":320.91,"body":"by the work of Deming and some"},{"speaker":"Dominico Lepore","startTime":315.3,"endTime":320.91,"body":"algorithms of theory of"},{"speaker":"Dominico Lepore","startTime":320.91,"endTime":326.46,"body":"constraints by Dr. Goldratt. So"},{"speaker":"Dominico Lepore","startTime":320.91,"endTime":326.46,"body":"that was the battleground where"},{"speaker":"Dominico Lepore","startTime":326.46,"endTime":331.08,"body":"I tested in early 2000. You"},{"speaker":"Dominico Lepore","startTime":326.46,"endTime":331.08,"body":"know, most of the spectrum of"},{"speaker":"Dominico Lepore","startTime":331.08,"endTime":335.7,"body":"the things that are possible to"},{"speaker":"Dominico Lepore","startTime":331.08,"endTime":335.7,"body":"do if you leave superstition and"},{"speaker":"Dominico Lepore","startTime":335.7,"endTime":337.5,"body":"embrace knowledge just scored"},{"speaker":"Dominico Lepore","startTime":335.7,"endTime":337.5,"body":"them."},{"speaker":"John Willis","startTime":338.46,"endTime":340.02,"body":"Yeah, that's,"},{"speaker":"John Willis","startTime":338.46,"endTime":340.02,"body":"that's brilliant. I was"},{"speaker":"John Willis","startTime":340.02,"endTime":342.93,"body":"thinking, as you were talking"},{"speaker":"John Willis","startTime":340.02,"endTime":342.93,"body":"about that, we talked about this"},{"speaker":"John Willis","startTime":343.05,"endTime":346.32,"body":"last time we spoke and there's"},{"speaker":"John Willis","startTime":343.05,"endTime":346.32,"body":"like three types of people. When"},{"speaker":"John Willis","startTime":346.32,"endTime":349.35,"body":"it comes to Deming, there's a"},{"speaker":"John Willis","startTime":346.32,"endTime":349.35,"body":"people like you to fall in love"},{"speaker":"John Willis","startTime":349.35,"endTime":352.26,"body":"with and like myself, right? And"},{"speaker":"John Willis","startTime":349.35,"endTime":352.26,"body":"like, you know, we don't even"},{"speaker":"John Willis","startTime":352.26,"endTime":355.68,"body":"have to sort of debate why,"},{"speaker":"John Willis","startTime":352.26,"endTime":355.68,"body":"right, we just move forward and"},{"speaker":"John Willis","startTime":355.68,"endTime":358.23,"body":"talk about all the sort of"},{"speaker":"John Willis","startTime":355.68,"endTime":358.23,"body":"things that we know work"},{"speaker":"John Willis","startTime":358.26,"endTime":361.62,"body":"instinctively. I mean, I don't"},{"speaker":"John Willis","startTime":358.26,"endTime":361.62,"body":"want to go off too far. But I"},{"speaker":"John Willis","startTime":361.62,"endTime":364.23,"body":"think the thing about like, hit"},{"speaker":"John Willis","startTime":361.62,"endTime":364.23,"body":"me about Deming and everybody"},{"speaker":"John Willis","startTime":364.23,"endTime":368.04,"body":"I've ever interviewed, is that"},{"speaker":"John Willis","startTime":364.23,"endTime":368.04,"body":"it just made sense. And then"},{"speaker":"John Willis","startTime":368.04,"endTime":371.13,"body":"there's the group of people that"},{"speaker":"John Willis","startTime":368.04,"endTime":371.13,"body":"tend to try to debate that he's"},{"speaker":"John Willis","startTime":371.13,"endTime":374.76,"body":"not relevant. And then as people"},{"speaker":"John Willis","startTime":371.13,"endTime":374.76,"body":"just don't know, which is fine."},{"speaker":"John Willis","startTime":375.36,"endTime":381.18,"body":"But I guess the question I have"},{"speaker":"John Willis","startTime":375.36,"endTime":381.18,"body":"is like, Why do you think that"},{"speaker":"John Willis","startTime":381.18,"endTime":385.95,"body":"like, there's something about"},{"speaker":"John Willis","startTime":381.18,"endTime":385.95,"body":"Dr. Deming that certain people"},{"speaker":"John Willis","startTime":385.95,"endTime":391.29,"body":"get that aha moment? Not, you"},{"speaker":"John Willis","startTime":385.95,"endTime":391.29,"body":"know, I mean, you know, and say,"},{"speaker":"John Willis","startTime":391.29,"endTime":394.05,"body":"I mean, I've seen people say,"},{"speaker":"John Willis","startTime":391.29,"endTime":394.05,"body":"Well, it took a little while"},{"speaker":"John Willis","startTime":394.08,"endTime":398.58,"body":"this is, but at some point,"},{"speaker":"John Willis","startTime":394.08,"endTime":398.58,"body":"they're like, like, this is the"},{"speaker":"John Willis","startTime":398.58,"endTime":401.88,"body":"right way to do things. And I'm"},{"speaker":"John Willis","startTime":398.58,"endTime":401.88,"body":"just not sure why, like, what,"},{"speaker":"John Willis","startTime":402.18,"endTime":407.28,"body":"what is the thing about him?"},{"speaker":"John Willis","startTime":402.18,"endTime":407.28,"body":"That sort of, like turns that"},{"speaker":"John Willis","startTime":407.28,"endTime":409.59,"body":"light bulb on? Well, certainly"},{"speaker":"John Willis","startTime":407.28,"endTime":409.59,"body":"for you? And what do you think"},{"speaker":"John Willis","startTime":409.59,"endTime":410.76,"body":"the other people that you've"},{"speaker":"John Willis","startTime":409.59,"endTime":410.76,"body":"known?"},{"speaker":"Dominico Lepore","startTime":411.84,"endTime":415.08,"body":"Yeah, you"},{"speaker":"Dominico Lepore","startTime":411.84,"endTime":415.08,"body":"mentioned falling in love, any"},{"speaker":"Dominico Lepore","startTime":415.08,"endTime":418.26,"body":"of them there, if I may, there"},{"speaker":"Dominico Lepore","startTime":415.08,"endTime":418.26,"body":"are two ways of falling in love,"},{"speaker":"Dominico Lepore","startTime":418.98,"endTime":423.84,"body":"meet somebody, you fall in love,"},{"speaker":"Dominico Lepore","startTime":418.98,"endTime":423.84,"body":"and then it may last forever."},{"speaker":"Dominico Lepore","startTime":424.41,"endTime":428.46,"body":"But it becomes, you know,"},{"speaker":"Dominico Lepore","startTime":424.41,"endTime":428.46,"body":"sometimes it can be tumultuous."},{"speaker":"Dominico Lepore","startTime":428.49,"endTime":433.53,"body":"And there could be, you know, a"},{"speaker":"Dominico Lepore","startTime":428.49,"endTime":433.53,"body":"lot of hurdles to overcome in"},{"speaker":"Dominico Lepore","startTime":433.53,"endTime":439.83,"body":"this, you know, passion, iron"},{"speaker":"Dominico Lepore","startTime":433.53,"endTime":439.83,"body":"relationship, or there could be"},{"speaker":"Dominico Lepore","startTime":439.86,"endTime":444.45,"body":"a quiet way of getting to know"},{"speaker":"Dominico Lepore","startTime":439.86,"endTime":444.45,"body":"somebody, and let that person"},{"speaker":"Dominico Lepore","startTime":444.45,"endTime":450.12,"body":"grow in you, for me, has been a"},{"speaker":"Dominico Lepore","startTime":444.45,"endTime":450.12,"body":"little bit of a combination,"},{"speaker":"Dominico Lepore","startTime":450.33,"endTime":456.12,"body":"because clearly, I could not,"},{"speaker":"Dominico Lepore","startTime":450.33,"endTime":456.12,"body":"you know, you certainly"},{"speaker":"Dominico Lepore","startTime":456.12,"endTime":459.87,"body":"remember, in early 90s, the"},{"speaker":"Dominico Lepore","startTime":456.12,"endTime":459.87,"body":"discourse on management was"},{"speaker":"Dominico Lepore","startTime":459.87,"endTime":464.4,"body":"still largely dominated by cost"},{"speaker":"Dominico Lepore","startTime":459.87,"endTime":464.4,"body":"accounting type of"},{"speaker":"Dominico Lepore","startTime":464.4,"endTime":468.21,"body":"consideration, you know,"},{"speaker":"Dominico Lepore","startTime":464.4,"endTime":468.21,"body":"management that was considered"},{"speaker":"Dominico Lepore","startTime":468.21,"endTime":473.58,"body":"like, you know, the, the little"},{"speaker":"Dominico Lepore","startTime":468.21,"endTime":473.58,"body":"child, the little child, the"},{"speaker":"Dominico Lepore","startTime":473.58,"endTime":480.33,"body":"minor child of economics, and"},{"speaker":"Dominico Lepore","startTime":473.58,"endTime":480.33,"body":"the entire management structure,"},{"speaker":"Dominico Lepore","startTime":480.75,"endTime":483.93,"body":"starting from the business"},{"speaker":"Dominico Lepore","startTime":480.75,"endTime":483.93,"body":"school was essentially designed"},{"speaker":"Dominico Lepore","startTime":483.99,"endTime":489.42,"body":"to help people learn how to"},{"speaker":"Dominico Lepore","startTime":483.99,"endTime":489.42,"body":"raise a company rather than the"},{"speaker":"Dominico Lepore","startTime":489.42,"endTime":496.62,"body":"manager. Also, the discourse was"},{"speaker":"Dominico Lepore","startTime":489.42,"endTime":496.62,"body":"largely dominated by people with"},{"speaker":"Dominico Lepore","startTime":496.95,"endTime":504.33,"body":"with a background in economics,"},{"speaker":"Dominico Lepore","startTime":496.95,"endTime":504.33,"body":"or politics or other subjects."},{"speaker":"Dominico Lepore","startTime":504.36,"endTime":507.75,"body":"And instead, the first thing"},{"speaker":"Dominico Lepore","startTime":504.36,"endTime":507.75,"body":"that I noticed is that Dr."},{"speaker":"Dominico Lepore","startTime":507.75,"endTime":512.73,"body":"Deming was a physicist. And by"},{"speaker":"Dominico Lepore","startTime":507.75,"endTime":512.73,"body":"probing a little bit, you know,"},{"speaker":"Dominico Lepore","startTime":512.73,"endTime":516.66,"body":"by snooping around a little bit,"},{"speaker":"Dominico Lepore","startTime":512.73,"endTime":516.66,"body":"you discover the Deming did"},{"speaker":"Dominico Lepore","startTime":516.69,"endTime":520.14,"body":"nothing but physics until his"},{"speaker":"Dominico Lepore","startTime":516.69,"endTime":520.14,"body":"later years. And then he"},{"speaker":"Dominico Lepore","startTime":520.14,"endTime":527.64,"body":"switched to statistics in a sort"},{"speaker":"Dominico Lepore","startTime":520.14,"endTime":527.64,"body":"of very, very theoretical way."},{"speaker":"Dominico Lepore","startTime":527.97,"endTime":533.58,"body":"So he developed major work in"},{"speaker":"Dominico Lepore","startTime":527.97,"endTime":533.58,"body":"theory of sampling, as applied"},{"speaker":"Dominico Lepore","startTime":533.94,"endTime":537.42,"body":"to the production of crop for"},{"speaker":"Dominico Lepore","startTime":533.94,"endTime":537.42,"body":"the Minister of Agriculture, but"},{"speaker":"Dominico Lepore","startTime":537.42,"endTime":543.96,"body":"also to marketing research. So"},{"speaker":"Dominico Lepore","startTime":537.42,"endTime":543.96,"body":"in his two fundamental books, on"},{"speaker":"Dominico Lepore","startTime":543.96,"endTime":546.81,"body":"theory of sampling and sampling,"},{"speaker":"Dominico Lepore","startTime":543.96,"endTime":546.81,"body":"designing businesses search"},{"speaker":"Dominico Lepore","startTime":546.81,"endTime":551.34,"body":"written in the 50s. And in the"},{"speaker":"Dominico Lepore","startTime":546.81,"endTime":551.34,"body":"60s, he lays the foundation for"},{"speaker":"Dominico Lepore","startTime":551.37,"endTime":553.89,"body":"what people should really learn"},{"speaker":"Dominico Lepore","startTime":551.37,"endTime":553.89,"body":"in business school about"},{"speaker":"Dominico Lepore","startTime":553.89,"endTime":558.09,"body":"marketing, instead of all the"},{"speaker":"Dominico Lepore","startTime":553.89,"endTime":558.09,"body":"Kotler stuff and, you know, and"},{"speaker":"Dominico Lepore","startTime":558.75,"endTime":567.87,"body":"so, for me, it was, you know, I,"},{"speaker":"Dominico Lepore","startTime":558.75,"endTime":567.87,"body":"I realized that right away the"},{"speaker":"Dominico Lepore","startTime":567.87,"endTime":573.36,"body":"magnitude of what he was saying,"},{"speaker":"Dominico Lepore","startTime":567.87,"endTime":573.36,"body":"but at the same time, allowed me"},{"speaker":"Dominico Lepore","startTime":573.36,"endTime":580.56,"body":"to get onto a path of discovery"},{"speaker":"Dominico Lepore","startTime":573.36,"endTime":580.56,"body":"and go as deep as I could, in"},{"speaker":"Dominico Lepore","startTime":580.56,"endTime":584.07,"body":"the reasons why I was right when"},{"speaker":"Dominico Lepore","startTime":580.56,"endTime":584.07,"body":"when you were saying it just"},{"speaker":"Dominico Lepore","startTime":584.07,"endTime":589.32,"body":"makes sense for me, that would"},{"speaker":"Dominico Lepore","startTime":584.07,"endTime":589.32,"body":"not have been enough. So I, you"},{"speaker":"Dominico Lepore","startTime":589.32,"endTime":593.43,"body":"know, I had to go and dig as"},{"speaker":"Dominico Lepore","startTime":589.32,"endTime":593.43,"body":"deep as I could, in the"},{"speaker":"Dominico Lepore","startTime":593.43,"endTime":598.68,"body":"foundational elements of Deming."},{"speaker":"Dominico Lepore","startTime":593.43,"endTime":598.68,"body":"So train, which may be many"},{"speaker":"Dominico Lepore","startTime":598.68,"endTime":602.34,"body":"people may not know You know, is"},{"speaker":"Dominico Lepore","startTime":598.68,"endTime":602.34,"body":"the whole edifice of quality"},{"speaker":"Dominico Lepore","startTime":602.4,"endTime":608.22,"body":"rests on understanding why the"},{"speaker":"Dominico Lepore","startTime":602.4,"endTime":608.22,"body":"coefficients for the building of"},{"speaker":"Dominico Lepore","startTime":608.22,"endTime":613.71,"body":"the control charts are derived"},{"speaker":"Dominico Lepore","startTime":608.22,"endTime":613.71,"body":"in that way. And so everything"},{"speaker":"Dominico Lepore","startTime":613.71,"endTime":617.91,"body":"else comes from there."},{"speaker":"Dominico Lepore","startTime":613.71,"endTime":617.91,"body":"Everybody, everybody or many"},{"speaker":"Dominico Lepore","startTime":617.91,"endTime":623.49,"body":"people have been drawn to them"},{"speaker":"Dominico Lepore","startTime":617.91,"endTime":623.49,"body":"in because of his humanitarian"},{"speaker":"Dominico Lepore","startTime":624.63,"endTime":628.53,"body":"approach to management. But"},{"speaker":"Dominico Lepore","startTime":624.63,"endTime":628.53,"body":"Deming certainly was a wonderful"},{"speaker":"Dominico Lepore","startTime":628.53,"endTime":633.3,"body":"man. But most importantly,"},{"speaker":"Dominico Lepore","startTime":628.53,"endTime":633.3,"body":"Deming was a scientist that saw,"},{"speaker":"Dominico Lepore","startTime":634.95,"endTime":640.14,"body":"you know, the need for"},{"speaker":"Dominico Lepore","startTime":634.95,"endTime":640.14,"body":"eliminating barriers, the need"},{"speaker":"Dominico Lepore","startTime":640.14,"endTime":646.44,"body":"for driving our fear. And these"},{"speaker":"Dominico Lepore","startTime":640.14,"endTime":646.44,"body":"needs stemmed from a statistical"},{"speaker":"Dominico Lepore","startTime":646.44,"endTime":650.67,"body":"understanding of the world. So"},{"speaker":"Dominico Lepore","startTime":646.44,"endTime":650.67,"body":"you don't want to eliminate fear"},{"speaker":"Dominico Lepore","startTime":650.73,"endTime":654.81,"body":"in the workplace because you're"},{"speaker":"Dominico Lepore","startTime":650.73,"endTime":654.81,"body":"a good man. Or you want to keep"},{"speaker":"Dominico Lepore","startTime":654.81,"endTime":658.29,"body":"it because you're a bad man. You"},{"speaker":"Dominico Lepore","startTime":654.81,"endTime":658.29,"body":"want to eliminate fear, because"},{"speaker":"Dominico Lepore","startTime":658.29,"endTime":662.85,"body":"fear increases variation in the"},{"speaker":"Dominico Lepore","startTime":658.29,"endTime":662.85,"body":"way you execute your process. We"},{"speaker":"Dominico Lepore","startTime":662.85,"endTime":667.23,"body":"want to eliminate barriers among"},{"speaker":"Dominico Lepore","startTime":662.85,"endTime":667.23,"body":"staff and people, not because"},{"speaker":"Dominico Lepore","startTime":667.23,"endTime":670.38,"body":"you want everybody to love each"},{"speaker":"Dominico Lepore","startTime":667.23,"endTime":670.38,"body":"other that yes, you do, but you"},{"speaker":"Dominico Lepore","startTime":670.38,"endTime":675.06,"body":"want it because that increases"},{"speaker":"Dominico Lepore","startTime":670.38,"endTime":675.06,"body":"variation. So the whole lens of"},{"speaker":"Dominico Lepore","startTime":675.06,"endTime":678.87,"body":"understanding variation within a"},{"speaker":"Dominico Lepore","startTime":675.06,"endTime":678.87,"body":"systemic context was the thing"},{"speaker":"Dominico Lepore","startTime":678.87,"endTime":684.12,"body":"that drew my attention, and"},{"speaker":"Dominico Lepore","startTime":678.87,"endTime":684.12,"body":"enabled me to continue my path"},{"speaker":"Dominico Lepore","startTime":684.3,"endTime":688.98,"body":"of deeper and deeper"},{"speaker":"Dominico Lepore","startTime":684.3,"endTime":688.98,"body":"understanding Dr. Deming, and"},{"speaker":"Dominico Lepore","startTime":688.98,"endTime":694.59,"body":"how to bring Dr. Demmings work"},{"speaker":"Dominico Lepore","startTime":688.98,"endTime":694.59,"body":"to fruition in as many"},{"speaker":"Dominico Lepore","startTime":694.8,"endTime":696.18,"body":"situations as possible."},{"speaker":"John Willis","startTime":696.87,"endTime":699.42,"body":"Now, you know, you"},{"speaker":"John Willis","startTime":696.87,"endTime":699.42,"body":"it's funny, because I said, I"},{"speaker":"John Willis","startTime":699.42,"endTime":702.33,"body":"fell in love with him. But I"},{"speaker":"John Willis","startTime":699.42,"endTime":702.33,"body":"think my journey has been a"},{"speaker":"John Willis","startTime":702.33,"endTime":706.5,"body":"little over 10 years of my"},{"speaker":"John Willis","startTime":702.33,"endTime":706.5,"body":"fascination with Deming. And he"},{"speaker":"John Willis","startTime":706.5,"endTime":711.27,"body":"does. There is this sort of"},{"speaker":"John Willis","startTime":706.5,"endTime":711.27,"body":"thing about like, you just keep"},{"speaker":"John Willis","startTime":711.51,"endTime":715.74,"body":"going deeper and deeper. So he,"},{"speaker":"John Willis","startTime":711.51,"endTime":715.74,"body":"he, he like, it isn't just that"},{"speaker":"John Willis","startTime":715.74,"endTime":721.68,"body":"I love them it is that he is"},{"speaker":"John Willis","startTime":715.74,"endTime":721.68,"body":"sparked this constant sort of"},{"speaker":"John Willis","startTime":721.74,"endTime":725.25,"body":"idea to learn more, and it just"},{"speaker":"John Willis","startTime":721.74,"endTime":725.25,"body":"something about the way even the"},{"speaker":"John Willis","startTime":725.25,"endTime":729.18,"body":"way he sort of expresses himself"},{"speaker":"John Willis","startTime":725.25,"endTime":729.18,"body":"in his very sort Curt way. He"},{"speaker":"John Willis","startTime":729.18,"endTime":733.08,"body":"sort of like, like, that's a"},{"speaker":"John Willis","startTime":729.18,"endTime":733.08,"body":"mystery. Why did he say that"},{"speaker":"John Willis","startTime":733.08,"endTime":736.41,"body":"word, you know? And yeah, so no,"},{"speaker":"John Willis","startTime":733.08,"endTime":736.41,"body":"I think you're right. I mean,"},{"speaker":"John Willis","startTime":736.41,"endTime":739.59,"body":"even like, even for myself,"},{"speaker":"John Willis","startTime":736.41,"endTime":739.59,"body":"like, it's not fair to say I"},{"speaker":"John Willis","startTime":739.59,"endTime":742.74,"body":"fell in love with him just had"},{"speaker":"John Willis","startTime":739.59,"endTime":742.74,"body":"an instinct, it was basically"},{"speaker":"John Willis","startTime":743.19,"endTime":749.61,"body":"the journey. Yeah, of trying to"},{"speaker":"John Willis","startTime":743.19,"endTime":749.61,"body":"find out this sort of, you know,"},{"speaker":"John Willis","startTime":749.61,"endTime":752.61,"body":"these true notes of how things"},{"speaker":"John Willis","startTime":749.61,"endTime":752.61,"body":"should work. But right,"},{"speaker":"Dominico Lepore","startTime":752.91,"endTime":757.65,"body":"yeah. And true"},{"speaker":"Dominico Lepore","startTime":752.91,"endTime":757.65,"body":"to his academic and cultural"},{"speaker":"Dominico Lepore","startTime":757.65,"endTime":764.16,"body":"background, timing. He tried"},{"speaker":"Dominico Lepore","startTime":757.65,"endTime":764.16,"body":"that, every day of his"},{"speaker":"Dominico Lepore","startTime":764.16,"endTime":769.32,"body":"professional life to identify"},{"speaker":"Dominico Lepore","startTime":764.16,"endTime":769.32,"body":"the foundational principles on"},{"speaker":"Dominico Lepore","startTime":769.32,"endTime":774.33,"body":"which competitiveness and the"},{"speaker":"Dominico Lepore","startTime":769.32,"endTime":774.33,"body":"Wealth of Nations as well,"},{"speaker":"Dominico Lepore","startTime":774.36,"endTime":778.95,"body":"obviously, organizations and"},{"speaker":"Dominico Lepore","startTime":774.36,"endTime":778.95,"body":"larger systems can be built. So"},{"speaker":"Dominico Lepore","startTime":778.95,"endTime":784.92,"body":"the theory of profound knowledge"},{"speaker":"Dominico Lepore","startTime":778.95,"endTime":784.92,"body":"is what he developed not long"},{"speaker":"Dominico Lepore","startTime":784.92,"endTime":792.09,"body":"before dying in 93, which, which"},{"speaker":"Dominico Lepore","startTime":784.92,"endTime":792.09,"body":"is the way to summarize the 14"},{"speaker":"Dominico Lepore","startTime":792.09,"endTime":795.78,"body":"points, or in his words, that"},{"speaker":"Dominico Lepore","startTime":792.09,"endTime":795.78,"body":"the 14 points come naturally"},{"speaker":"Dominico Lepore","startTime":795.84,"endTime":798.69,"body":"from understanding of the"},{"speaker":"Dominico Lepore","startTime":795.84,"endTime":798.69,"body":"elements of the theory of"},{"speaker":"Dominico Lepore","startTime":798.69,"endTime":805.35,"body":"profound knowledge, which, still"},{"speaker":"Dominico Lepore","startTime":798.69,"endTime":805.35,"body":"today, still today, they appear"},{"speaker":"Dominico Lepore","startTime":805.41,"endTime":813.66,"body":"as kind of alien to any major"},{"speaker":"Dominico Lepore","startTime":805.41,"endTime":813.66,"body":"organization, I don't think that"},{"speaker":"Dominico Lepore","startTime":813.66,"endTime":822.6,"body":"there is in mid in 20 22,007."},{"speaker":"Dominico Lepore","startTime":813.66,"endTime":822.6,"body":"You know, the reason why I came"},{"speaker":"Dominico Lepore","startTime":822.6,"endTime":826.14,"body":"to America was, you know, to"},{"speaker":"Dominico Lepore","startTime":822.6,"endTime":826.14,"body":"follow a large project, I was"},{"speaker":"Dominico Lepore","startTime":826.14,"endTime":832.95,"body":"part of when we made them 137"},{"speaker":"Dominico Lepore","startTime":826.14,"endTime":832.95,"body":"presentations to raise $600"},{"speaker":"Dominico Lepore","startTime":832.95,"endTime":838.74,"body":"million to buy, you know, a"},{"speaker":"Dominico Lepore","startTime":832.95,"endTime":838.74,"body":"company and start the"},{"speaker":"Dominico Lepore","startTime":838.74,"endTime":844.38,"body":"transformation. And in this 137"},{"speaker":"Dominico Lepore","startTime":838.74,"endTime":844.38,"body":"presentation, we talked to funds"},{"speaker":"Dominico Lepore","startTime":844.53,"endTime":849.42,"body":"and money manager, we're"},{"speaker":"Dominico Lepore","startTime":844.53,"endTime":849.42,"body":"representing, you know, the"},{"speaker":"Dominico Lepore","startTime":849.42,"endTime":853.98,"body":"equivalent of a mid size African"},{"speaker":"Dominico Lepore","startTime":849.42,"endTime":853.98,"body":"country, right dimension, and"},{"speaker":"Dominico Lepore","startTime":854.01,"endTime":859.38,"body":"only three of them are the 137"},{"speaker":"Dominico Lepore","startTime":854.01,"endTime":859.38,"body":"had heard about them. Yeah, none"},{"speaker":"Dominico Lepore","startTime":859.38,"endTime":863.55,"body":"of them had heard about"},{"speaker":"Dominico Lepore","startTime":859.38,"endTime":863.55,"body":"Goldratt. So in 2007, the"},{"speaker":"Dominico Lepore","startTime":863.61,"endTime":869.07,"body":"capital, you know, the people"},{"speaker":"Dominico Lepore","startTime":863.61,"endTime":869.07,"body":"that have the people that have"},{"speaker":"Dominico Lepore","startTime":869.07,"endTime":874.08,"body":"the obligation to deploy capital"},{"speaker":"Dominico Lepore","startTime":869.07,"endTime":874.08,"body":"into organization, they knew"},{"speaker":"Dominico Lepore","startTime":874.08,"endTime":874.98,"body":"nothing about them."},{"speaker":"John Willis","startTime":875.1,"endTime":879.3,"body":"Yeah, not crazy."},{"speaker":"John Willis","startTime":875.1,"endTime":879.3,"body":"It's yeah, so that sort of begs"},{"speaker":"John Willis","startTime":879.45,"endTime":883.62,"body":"the other question that that"},{"speaker":"John Willis","startTime":879.45,"endTime":883.62,"body":"sort of noise that me and it's"},{"speaker":"John Willis","startTime":883.62,"endTime":888.09,"body":"really two part like first part"},{"speaker":"John Willis","startTime":883.62,"endTime":888.09,"body":"is, it seems to me a lot of"},{"speaker":"John Willis","startTime":888.09,"endTime":892.44,"body":"people take the easy route out"},{"speaker":"John Willis","startTime":888.09,"endTime":892.44,"body":"and say, you know, Deming"},{"speaker":"John Willis","startTime":892.44,"endTime":895.17,"body":"doesn't make any sense because"},{"speaker":"John Willis","startTime":892.44,"endTime":895.17,"body":"all he wants to do is reduce"},{"speaker":"John Willis","startTime":895.17,"endTime":899.37,"body":"variation. And I you know, that"},{"speaker":"John Willis","startTime":895.17,"endTime":899.37,"body":"sort of gets me sort of angry on"},{"speaker":"John Willis","startTime":899.37,"endTime":904.2,"body":"so many different levels. So I"},{"speaker":"John Willis","startTime":899.37,"endTime":904.2,"body":"want and here's the thing. These"},{"speaker":"John Willis","startTime":904.2,"endTime":907.53,"body":"are smart people. I mean, like"},{"speaker":"John Willis","startTime":904.2,"endTime":907.53,"body":"we could say, maybe they're not"},{"speaker":"John Willis","startTime":907.53,"endTime":910.8,"body":"smart because they say that, but"},{"speaker":"John Willis","startTime":907.53,"endTime":910.8,"body":"I mean, they're published works"},{"speaker":"John Willis","startTime":910.8,"endTime":914.28,"body":"and, and people who are well"},{"speaker":"John Willis","startTime":910.8,"endTime":914.28,"body":"respected and have created like"},{"speaker":"John Willis","startTime":914.28,"endTime":918.72,"body":"great bodies of work will say"},{"speaker":"John Willis","startTime":914.28,"endTime":918.72,"body":"that. So that's sort of first"},{"speaker":"John Willis","startTime":918.72,"endTime":922.56,"body":"question like, Why do you think"},{"speaker":"John Willis","startTime":918.72,"endTime":922.56,"body":"that's the case, but hold on to"},{"speaker":"John Willis","startTime":922.56,"endTime":927.36,"body":"the second one, too, which is"},{"speaker":"John Willis","startTime":922.56,"endTime":927.36,"body":"when I first you know, when I"},{"speaker":"John Willis","startTime":927.36,"endTime":930.99,"body":"finally understood system around"},{"speaker":"John Willis","startTime":927.36,"endTime":930.99,"body":"knowledge, I thought, wait a"},{"speaker":"John Willis","startTime":930.99,"endTime":937.2,"body":"minute, why isn't everybody"},{"speaker":"John Willis","startTime":930.99,"endTime":937.2,"body":"jumping all over this? Because"},{"speaker":"John Willis","startTime":937.2,"endTime":941.46,"body":"it has those four lenses. It's"},{"speaker":"John Willis","startTime":937.2,"endTime":941.46,"body":"the first sort of any of the"},{"speaker":"John Willis","startTime":941.46,"endTime":944.79,"body":"things I've seen in my now, what"},{"speaker":"John Willis","startTime":941.46,"endTime":944.79,"body":"40 years of doing this stuff,"},{"speaker":"John Willis","startTime":945.06,"endTime":948.42,"body":"where they took, you know, so"},{"speaker":"John Willis","startTime":945.06,"endTime":948.42,"body":"the technical stuff, you know,"},{"speaker":"John Willis","startTime":948.42,"endTime":954.21,"body":"the psychology pistol, I mean,"},{"speaker":"John Willis","startTime":948.42,"endTime":954.21,"body":"like, why did why is it so but I"},{"speaker":"John Willis","startTime":954.21,"endTime":957.03,"body":"want to go back to the first"},{"speaker":"John Willis","startTime":954.21,"endTime":957.03,"body":"one. Why do you think people"},{"speaker":"John Willis","startTime":957.21,"endTime":960.84,"body":"sort of pigeon hole? I mean, I"},{"speaker":"John Willis","startTime":957.21,"endTime":960.84,"body":"even read that you ran said, you"},{"speaker":"John Willis","startTime":960.84,"endTime":964.77,"body":"know, I said, Deming focused on"},{"speaker":"John Willis","startTime":960.84,"endTime":964.77,"body":"statistics, I focused on"},{"speaker":"John Willis","startTime":964.77,"endTime":969.57,"body":"management. I'm like, why? Click"},{"speaker":"John Willis","startTime":964.77,"endTime":969.57,"body":"in but it's a common thing that"},{"speaker":"John Willis","startTime":969.57,"endTime":973.5,"body":"you see is the sort of people"},{"speaker":"John Willis","startTime":969.57,"endTime":973.5,"body":"that just say, oh, yeah, yeah,"},{"speaker":"John Willis","startTime":973.53,"endTime":976.8,"body":"he did good, but only focused on"},{"speaker":"John Willis","startTime":973.53,"endTime":976.8,"body":"variation."},{"speaker":"Dominico Lepore","startTime":978.0,"endTime":981.42,"body":"Well, you know,"},{"speaker":"Dominico Lepore","startTime":978.0,"endTime":981.42,"body":"it's, this is a you asking me"},{"speaker":"Dominico Lepore","startTime":981.42,"endTime":986.46,"body":"why, and, frankly, I do not have"},{"speaker":"Dominico Lepore","startTime":981.42,"endTime":986.46,"body":"an answer for that other than"},{"speaker":"Dominico Lepore","startTime":986.7,"endTime":992.76,"body":"ignorance. But fundamentally,"},{"speaker":"Dominico Lepore","startTime":986.7,"endTime":992.76,"body":"what Deming did was to"},{"speaker":"Dominico Lepore","startTime":994.02,"endTime":1000.83,"body":"essentially tell the world that"},{"speaker":"Dominico Lepore","startTime":994.02,"endTime":1000.83,"body":"unless Okay, so let me let me"},{"speaker":"Dominico Lepore","startTime":1000.83,"endTime":1010.64,"body":"step back a second. In 1980. Van"},{"speaker":"Dominico Lepore","startTime":1000.83,"endTime":1010.64,"body":"Nostrand republished the"},{"speaker":"Dominico Lepore","startTime":1010.67,"endTime":1014.6,"body":"original short book, called the"},{"speaker":"Dominico Lepore","startTime":1010.67,"endTime":1014.6,"body":"economics of quality"},{"speaker":"Dominico Lepore","startTime":1014.6,"endTime":1020.87,"body":"manufacturing product, and then"},{"speaker":"Dominico Lepore","startTime":1014.6,"endTime":1020.87,"body":"wrote the preface to the book."},{"speaker":"Dominico Lepore","startTime":1021.65,"endTime":1027.83,"body":"And he said, is going to take 50"},{"speaker":"Dominico Lepore","startTime":1021.65,"endTime":1027.83,"body":"years to understand and another"},{"speaker":"Dominico Lepore","startTime":1027.83,"endTime":1033.62,"body":"50, to see the whole spectrum of"},{"speaker":"Dominico Lepore","startTime":1027.83,"endTime":1033.62,"body":"implications. So I can say that"},{"speaker":"Dominico Lepore","startTime":1034.91,"endTime":1039.35,"body":"very, very few people understand"},{"speaker":"Dominico Lepore","startTime":1034.91,"endTime":1039.35,"body":"the ramification of"},{"speaker":"Dominico Lepore","startTime":1039.35,"endTime":1043.04,"body":"understanding and managing"},{"speaker":"Dominico Lepore","startTime":1039.35,"endTime":1043.04,"body":"variation, very, very few. And"},{"speaker":"Dominico Lepore","startTime":1043.04,"endTime":1049.22,"body":"I'm not talking about just the"},{"speaker":"Dominico Lepore","startTime":1043.04,"endTime":1049.22,"body":"mathematical aspect of it, which"},{"speaker":"Dominico Lepore","startTime":1049.22,"endTime":1053.78,"body":"is fundamental, obviously, one"},{"speaker":"Dominico Lepore","startTime":1049.22,"endTime":1053.78,"body":"needs to understand, but what is"},{"speaker":"Dominico Lepore","startTime":1053.78,"endTime":1059.15,"body":"more important is the line that"},{"speaker":"Dominico Lepore","startTime":1053.78,"endTime":1059.15,"body":"he draws between a management"},{"speaker":"Dominico Lepore","startTime":1059.15,"endTime":1062.24,"body":"that takes place in a"},{"speaker":"Dominico Lepore","startTime":1059.15,"endTime":1062.24,"body":"statistically predictable"},{"speaker":"Dominico Lepore","startTime":1062.27,"endTime":1066.38,"body":"environment versus the kind of"},{"speaker":"Dominico Lepore","startTime":1062.27,"endTime":1066.38,"body":"management there has to take"},{"speaker":"Dominico Lepore","startTime":1066.38,"endTime":1069.71,"body":"place in a in an environment,"},{"speaker":"Dominico Lepore","startTime":1066.38,"endTime":1069.71,"body":"which is not statistically"},{"speaker":"Dominico Lepore","startTime":1069.71,"endTime":1075.83,"body":"unpredictable. So when you when"},{"speaker":"Dominico Lepore","startTime":1069.71,"endTime":1075.83,"body":"you start asking yourself"},{"speaker":"Dominico Lepore","startTime":1076.07,"endTime":1081.32,"body":"questions concerning variation,"},{"speaker":"Dominico Lepore","startTime":1076.07,"endTime":1081.32,"body":"and how it impacts the life of"},{"speaker":"Dominico Lepore","startTime":1081.32,"endTime":1084.71,"body":"individual as well as"},{"speaker":"Dominico Lepore","startTime":1081.32,"endTime":1084.71,"body":"organization, you begin to have"},{"speaker":"Dominico Lepore","startTime":1084.71,"endTime":1089.72,"body":"a glimpse of the magnitude of"},{"speaker":"Dominico Lepore","startTime":1084.71,"endTime":1089.72,"body":"the scope of the work of Dr."},{"speaker":"Dominico Lepore","startTime":1089.72,"endTime":1090.14,"body":"Demick."},{"speaker":"John Willis","startTime":1091.22,"endTime":1093.74,"body":"It is awesome. Go"},{"speaker":"John Willis","startTime":1091.22,"endTime":1093.74,"body":"ahead. Keuka. So no,"},{"speaker":"Dominico Lepore","startTime":1093.92,"endTime":1097.88,"body":"just when I,"},{"speaker":"Dominico Lepore","startTime":1093.92,"endTime":1097.88,"body":"for several years, to be honest,"},{"speaker":"Dominico Lepore","startTime":1097.88,"endTime":1103.88,"body":"not too many, four or five, I"},{"speaker":"Dominico Lepore","startTime":1097.88,"endTime":1103.88,"body":"use all the energies I had, at"},{"speaker":"Dominico Lepore","startTime":1103.88,"endTime":1109.4,"body":"the time I was much younger, so"},{"speaker":"Dominico Lepore","startTime":1103.88,"endTime":1109.4,"body":"I can to try and bring the two"},{"speaker":"Dominico Lepore","startTime":1109.4,"endTime":1114.77,"body":"camps, the damming camp, which"},{"speaker":"Dominico Lepore","startTime":1109.4,"endTime":1114.77,"body":"was essentially made by middle"},{"speaker":"Dominico Lepore","startTime":1114.77,"endTime":1120.35,"body":"age academics, and that the"},{"speaker":"Dominico Lepore","startTime":1114.77,"endTime":1120.35,"body":"Goldratt camp, which was way the"},{"speaker":"Dominico Lepore","startTime":1120.35,"endTime":1125.09,"body":"century of practitioners very"},{"speaker":"Dominico Lepore","startTime":1120.35,"endTime":1125.09,"body":"hands on kind of people, to see"},{"speaker":"Dominico Lepore","startTime":1125.12,"endTime":1129.89,"body":"how the two things to come"},{"speaker":"Dominico Lepore","startTime":1125.12,"endTime":1129.89,"body":"together. And what was the the"},{"speaker":"Dominico Lepore","startTime":1129.89,"endTime":1135.32,"body":"mental shift that was necessary"},{"speaker":"Dominico Lepore","startTime":1129.89,"endTime":1135.32,"body":"to see how these two things"},{"speaker":"Dominico Lepore","startTime":1135.32,"endTime":1140.6,"body":"could come together. And to no"},{"speaker":"Dominico Lepore","startTime":1135.32,"endTime":1140.6,"body":"avail. People were in both"},{"speaker":"Dominico Lepore","startTime":1140.6,"endTime":1146.75,"body":"camps, they were sort of blinded"},{"speaker":"Dominico Lepore","startTime":1140.6,"endTime":1146.75,"body":"by almost dogmatically by things"},{"speaker":"Dominico Lepore","startTime":1146.75,"endTime":1153.41,"body":"that I have to say, they did not"},{"speaker":"Dominico Lepore","startTime":1146.75,"endTime":1153.41,"body":"fully understand, even academics"},{"speaker":"Dominico Lepore","startTime":1153.44,"endTime":1158.57,"body":"of a certain caliber that I had"},{"speaker":"Dominico Lepore","startTime":1153.44,"endTime":1158.57,"body":"the possibility to talk to in"},{"speaker":"Dominico Lepore","startTime":1158.57,"endTime":1163.04,"body":"the Deming camp and high level"},{"speaker":"Dominico Lepore","startTime":1158.57,"endTime":1163.04,"body":"practitioner that they were"},{"speaker":"Dominico Lepore","startTime":1163.04,"endTime":1167.48,"body":"commanding ridiculous fees to"},{"speaker":"Dominico Lepore","startTime":1163.04,"endTime":1167.48,"body":"bring non negligible"},{"speaker":"Dominico Lepore","startTime":1167.48,"endTime":1171.71,"body":"improvements in companies. They"},{"speaker":"Dominico Lepore","startTime":1167.48,"endTime":1171.71,"body":"had a really, really hard time"},{"speaker":"Dominico Lepore","startTime":1171.89,"endTime":1175.85,"body":"to understand the foundational"},{"speaker":"Dominico Lepore","startTime":1171.89,"endTime":1175.85,"body":"elements of Deming doctrine,"},{"speaker":"Dominico Lepore","startTime":1176.24,"endTime":1181.49,"body":"because what are them he did was"},{"speaker":"Dominico Lepore","startTime":1176.24,"endTime":1181.49,"body":"to open up a new realm of"},{"speaker":"Dominico Lepore","startTime":1181.49,"endTime":1186.05,"body":"systemic knowledge that is made"},{"speaker":"Dominico Lepore","startTime":1181.49,"endTime":1186.05,"body":"by the interactions of the"},{"speaker":"Dominico Lepore","startTime":1186.08,"endTime":1189.38,"body":"elements of profound knowledge."},{"speaker":"Dominico Lepore","startTime":1186.08,"endTime":1189.38,"body":"So if you look at the profound"},{"speaker":"Dominico Lepore","startTime":1189.38,"endTime":1191.93,"body":"knowledge, you say, okay,"},{"speaker":"Dominico Lepore","startTime":1189.38,"endTime":1191.93,"body":"psychology, what does it got to"},{"speaker":"Dominico Lepore","startTime":1191.93,"endTime":1198.02,"body":"do with the with the statistics"},{"speaker":"Dominico Lepore","startTime":1191.93,"endTime":1198.02,"body":"and epistemology which is a very"},{"speaker":"Dominico Lepore","startTime":1198.05,"endTime":1202.43,"body":"abstruse you know, Body of"},{"speaker":"Dominico Lepore","startTime":1198.05,"endTime":1202.43,"body":"philosophical knowledge, what is"},{"speaker":"Dominico Lepore","startTime":1202.43,"endTime":1206.0,"body":"he got to do with variation in"},{"speaker":"Dominico Lepore","startTime":1202.43,"endTime":1206.0,"body":"systems theory, you know, the"},{"speaker":"Dominico Lepore","startTime":1206.0,"endTime":1209.15,"body":"foresters of the world? What do"},{"speaker":"Dominico Lepore","startTime":1206.0,"endTime":1209.15,"body":"they have to do with with"},{"speaker":"Dominico Lepore","startTime":1209.15,"endTime":1214.01,"body":"statistics, Deming lay the"},{"speaker":"Dominico Lepore","startTime":1209.15,"endTime":1214.01,"body":"foundation for us and prompted"},{"speaker":"Dominico Lepore","startTime":1214.01,"endTime":1217.55,"body":"us to look at the"},{"speaker":"Dominico Lepore","startTime":1214.01,"endTime":1217.55,"body":"interdependencies which, after"},{"speaker":"Dominico Lepore","startTime":1217.58,"endTime":1222.62,"body":"nearly 30 years of work, I can"},{"speaker":"Dominico Lepore","startTime":1217.58,"endTime":1222.62,"body":"say, I'm beginning to have some"},{"speaker":"Dominico Lepore","startTime":1222.62,"endTime":1229.61,"body":"understanding of it. But I'm not"},{"speaker":"Dominico Lepore","startTime":1222.62,"endTime":1229.61,"body":"sure I have explored every"},{"speaker":"Dominico Lepore","startTime":1229.61,"endTime":1236.93,"body":"single avenue because it's a"},{"speaker":"Dominico Lepore","startTime":1229.61,"endTime":1236.93,"body":"ever growing and very, very"},{"speaker":"Dominico Lepore","startTime":1236.93,"endTime":1241.28,"body":"difficult to handle when we say"},{"speaker":"Dominico Lepore","startTime":1236.93,"endTime":1241.28,"body":"complex, difficult to handle"},{"speaker":"Dominico Lepore","startTime":1241.94,"endTime":1245.21,"body":"network of interdependencies."},{"speaker":"Dominico Lepore","startTime":1241.94,"endTime":1245.21,"body":"And people don't like that"},{"speaker":"Dominico Lepore","startTime":1245.21,"endTime":1251.0,"body":"people like to think in linear"},{"speaker":"Dominico Lepore","startTime":1245.21,"endTime":1251.0,"body":"terms, okay. So in spite of all"},{"speaker":"Dominico Lepore","startTime":1251.0,"endTime":1254.27,"body":"the research that has been done"},{"speaker":"Dominico Lepore","startTime":1251.0,"endTime":1254.27,"body":"in the last 30 years, about the"},{"speaker":"Dominico Lepore","startTime":1254.27,"endTime":1257.96,"body":"non linearity of our thinking,"},{"speaker":"Dominico Lepore","startTime":1254.27,"endTime":1257.96,"body":"you know, you look at Wall"},{"speaker":"Dominico Lepore","startTime":1257.96,"endTime":1262.1,"body":"Street and how they do it, they"},{"speaker":"Dominico Lepore","startTime":1257.96,"endTime":1262.1,"body":"think linearly, you know, you"},{"speaker":"Dominico Lepore","startTime":1262.1,"endTime":1264.86,"body":"think of how people make"},{"speaker":"Dominico Lepore","startTime":1262.1,"endTime":1264.86,"body":"investments, they do it"},{"speaker":"Dominico Lepore","startTime":1264.86,"endTime":1268.82,"body":"linearly, you think about how"},{"speaker":"Dominico Lepore","startTime":1264.86,"endTime":1268.82,"body":"people evaluate their human"},{"speaker":"Dominico Lepore","startTime":1268.82,"endTime":1275.06,"body":"capital, they do it linearly."},{"speaker":"Dominico Lepore","startTime":1268.82,"endTime":1275.06,"body":"And because by fragmenting and"},{"speaker":"Dominico Lepore","startTime":1275.06,"endTime":1278.81,"body":"putting in silos, things and"},{"speaker":"Dominico Lepore","startTime":1275.06,"endTime":1278.81,"body":"looking at them individually,"},{"speaker":"Dominico Lepore","startTime":1278.93,"endTime":1282.74,"body":"and thinking of them linearly,"},{"speaker":"Dominico Lepore","startTime":1278.93,"endTime":1282.74,"body":"our mind can make sense of it."},{"speaker":"Dominico Lepore","startTime":1283.31,"endTime":1290.06,"body":"When you move on to a more"},{"speaker":"Dominico Lepore","startTime":1283.31,"endTime":1290.06,"body":"complex realm, that becomes a"},{"speaker":"Dominico Lepore","startTime":1290.06,"endTime":1292.7,"body":"lot more complicated. And people"},{"speaker":"Dominico Lepore","startTime":1290.06,"endTime":1292.7,"body":"don't want to take that"},{"speaker":"Dominico Lepore","startTime":1292.7,"endTime":1297.95,"body":"challenge. It's like flying,"},{"speaker":"Dominico Lepore","startTime":1292.7,"endTime":1297.95,"body":"visual and flying with with"},{"speaker":"Dominico Lepore","startTime":1297.95,"endTime":1302.66,"body":"instrumentation. So when you fly"},{"speaker":"Dominico Lepore","startTime":1297.95,"endTime":1302.66,"body":"visual, you only have to do it"},{"speaker":"Dominico Lepore","startTime":1302.66,"endTime":1307.19,"body":"just to rely on your senses, and"},{"speaker":"Dominico Lepore","startTime":1302.66,"endTime":1307.19,"body":"enjoy and enjoy the ride. When"},{"speaker":"Dominico Lepore","startTime":1307.19,"endTime":1310.34,"body":"you fly that night, you have to"},{"speaker":"Dominico Lepore","startTime":1307.19,"endTime":1310.34,"body":"you can't rely on that you have"},{"speaker":"Dominico Lepore","startTime":1310.34,"endTime":1315.65,"body":"to rely on on the on the"},{"speaker":"Dominico Lepore","startTime":1310.34,"endTime":1315.65,"body":"instruments, and and embracing"},{"speaker":"Dominico Lepore","startTime":1315.65,"endTime":1320.6,"body":"them, it means to fly"},{"speaker":"Dominico Lepore","startTime":1315.65,"endTime":1320.6,"body":"instrumental. And the"},{"speaker":"Dominico Lepore","startTime":1320.6,"endTime":1324.8,"body":"instruments are essentially very"},{"speaker":"Dominico Lepore","startTime":1320.6,"endTime":1324.8,"body":"abstract mathematical concepts."},{"speaker":"Dominico Lepore","startTime":1325.46,"endTime":1329.15,"body":"They need to be understood and"},{"speaker":"Dominico Lepore","startTime":1325.46,"endTime":1329.15,"body":"morphed into a coherent"},{"speaker":"Dominico Lepore","startTime":1329.15,"endTime":1333.86,"body":"practice. The 14 points are a"},{"speaker":"Dominico Lepore","startTime":1329.15,"endTime":1333.86,"body":"clear example of that, though,"},{"speaker":"Dominico Lepore","startTime":1334.28,"endTime":1338.63,"body":"as I was saying before,"},{"speaker":"Dominico Lepore","startTime":1334.28,"endTime":1338.63,"body":"eliminate barriers is it doesn't"},{"speaker":"Dominico Lepore","startTime":1338.63,"endTime":1342.56,"body":"have well, the implication is"},{"speaker":"Dominico Lepore","startTime":1338.63,"endTime":1342.56,"body":"that people work better. But the"},{"speaker":"Dominico Lepore","startTime":1342.56,"endTime":1346.01,"body":"reason why Deming said it was"},{"speaker":"Dominico Lepore","startTime":1342.56,"endTime":1346.01,"body":"profoundly was profoundly"},{"speaker":"Dominico Lepore","startTime":1346.01,"endTime":1348.98,"body":"scientific. So that's, that's"},{"speaker":"Dominico Lepore","startTime":1346.01,"endTime":1348.98,"body":"why you want to eliminate"},{"speaker":"Dominico Lepore","startTime":1348.98,"endTime":1349.64,"body":"barriers."},{"speaker":"John Willis","startTime":1349.73,"endTime":1351.53,"body":"Well, you know,"},{"speaker":"John Willis","startTime":1349.73,"endTime":1351.53,"body":"that the I guess the one thing I"},{"speaker":"John Willis","startTime":1351.53,"endTime":1354.83,"body":"was thinking when she was going"},{"speaker":"John Willis","startTime":1351.53,"endTime":1354.83,"body":"through that is, there are other"},{"speaker":"John Willis","startTime":1354.83,"endTime":1357.98,"body":"industries that you know, and"},{"speaker":"John Willis","startTime":1354.83,"endTime":1357.98,"body":"again, I like if I, I took an"},{"speaker":"John Willis","startTime":1357.98,"endTime":1360.89,"body":"operations research course,"},{"speaker":"John Willis","startTime":1357.98,"endTime":1360.89,"body":"because I really, it was how I"},{"speaker":"John Willis","startTime":1360.89,"endTime":1364.1,"body":"finally understood statistical"},{"speaker":"John Willis","startTime":1360.89,"endTime":1364.1,"body":"aspects, right, right. Like I, I"},{"speaker":"John Willis","startTime":1364.1,"endTime":1366.89,"body":"kept trying to read everything"},{"speaker":"John Willis","startTime":1364.1,"endTime":1366.89,"body":"from a soft science of how it"},{"speaker":"John Willis","startTime":1366.89,"endTime":1370.31,"body":"works. And at some point, a"},{"speaker":"John Willis","startTime":1366.89,"endTime":1370.31,"body":"friend of mine said, you know,"},{"speaker":"John Willis","startTime":1370.31,"endTime":1372.95,"body":"you should take an operation"},{"speaker":"John Willis","startTime":1370.31,"endTime":1372.95,"body":"research course and then like"},{"speaker":"John Willis","startTime":1372.95,"endTime":1376.01,"body":"they explained, you know, the"},{"speaker":"John Willis","startTime":1372.95,"endTime":1376.01,"body":"patterns a common cause"},{"speaker":"John Willis","startTime":1376.01,"endTime":1380.51,"body":"specificly in those industries,"},{"speaker":"John Willis","startTime":1376.01,"endTime":1380.51,"body":"as far as I can tell, live and"},{"speaker":"John Willis","startTime":1380.51,"endTime":1384.35,"body":"die by this. So they're not like"},{"speaker":"John Willis","startTime":1380.51,"endTime":1384.35,"body":"questioning luggage, instrument"},{"speaker":"John Willis","startTime":1384.35,"endTime":1387.14,"body":"control systems and stuff like"},{"speaker":"John Willis","startTime":1384.35,"endTime":1387.14,"body":"that, like a lot of that stuff."},{"speaker":"John Willis","startTime":1387.14,"endTime":1390.26,"body":"Like they, they don't sort of"},{"speaker":"John Willis","startTime":1387.14,"endTime":1390.26,"body":"question how these things work,"},{"speaker":"John Willis","startTime":1390.26,"endTime":1391.52,"body":"but for some reason,"},{"speaker":"Dominico Lepore","startTime":1392.93,"endTime":1395.57,"body":"they don't"},{"speaker":"Dominico Lepore","startTime":1392.93,"endTime":1395.57,"body":"question it in sort of the"},{"speaker":"Dominico Lepore","startTime":1395.57,"endTime":1397.61,"body":"dogmatic way. So,"},{"speaker":"John Willis","startTime":1398.09,"endTime":1398.45,"body":"yeah."},{"speaker":"Dominico Lepore","startTime":1399.98,"endTime":1404.84,"body":"When Okay,"},{"speaker":"Dominico Lepore","startTime":1399.98,"endTime":1404.84,"body":"engineers are very good at"},{"speaker":"Dominico Lepore","startTime":1404.84,"endTime":1409.73,"body":"finding good solution to"},{"speaker":"Dominico Lepore","startTime":1404.84,"endTime":1409.73,"body":"practical problems. God bless"},{"speaker":"Dominico Lepore","startTime":1409.73,"endTime":1417.53,"body":"them, but they are less capable"},{"speaker":"Dominico Lepore","startTime":1409.73,"endTime":1417.53,"body":"of the conceptual abstract jam,"},{"speaker":"Dominico Lepore","startTime":1417.56,"endTime":1423.23,"body":"jam jump that is needed in order"},{"speaker":"Dominico Lepore","startTime":1417.56,"endTime":1423.23,"body":"to embrace the more mathematical"},{"speaker":"Dominico Lepore","startTime":1423.23,"endTime":1428.15,"body":"aspects of it. You know, the"},{"speaker":"Dominico Lepore","startTime":1423.23,"endTime":1428.15,"body":"greatest disciple of Deming, the"},{"speaker":"Dominico Lepore","startTime":1428.15,"endTime":1431.69,"body":"man who has laid the foundation"},{"speaker":"Dominico Lepore","startTime":1428.15,"endTime":1431.69,"body":"for everybody to understand me"},{"speaker":"Dominico Lepore","startTime":1431.87,"endTime":1436.94,"body":"is a actually he was a physicist"},{"speaker":"Dominico Lepore","startTime":1431.87,"endTime":1436.94,"body":"is officially himself, Dr. Don"},{"speaker":"Dominico Lepore","startTime":1436.94,"endTime":1441.08,"body":"Wheeler, in Knoxville,"},{"speaker":"Dominico Lepore","startTime":1436.94,"endTime":1441.08,"body":"Tennessee, he has written the"},{"speaker":"Dominico Lepore","startTime":1441.11,"endTime":1446.06,"body":"ultimate guide of understanding"},{"speaker":"Dominico Lepore","startTime":1441.11,"endTime":1446.06,"body":"the Demings thinking through the"},{"speaker":"Dominico Lepore","startTime":1446.06,"endTime":1449.81,"body":"lens of variation, and if you"},{"speaker":"Dominico Lepore","startTime":1446.06,"endTime":1449.81,"body":"study those books, which are"},{"speaker":"Dominico Lepore","startTime":1449.84,"endTime":1455.99,"body":"eminently enjoyable, you you see"},{"speaker":"Dominico Lepore","startTime":1449.84,"endTime":1455.99,"body":"in every page that he writes,"},{"speaker":"Dominico Lepore","startTime":1456.05,"endTime":1460.37,"body":"why for the majority of people,"},{"speaker":"Dominico Lepore","startTime":1456.05,"endTime":1460.37,"body":"bringing those concepts to the"},{"speaker":"Dominico Lepore","startTime":1460.37,"endTime":1464.33,"body":"boardroom is practically"},{"speaker":"Dominico Lepore","startTime":1460.37,"endTime":1464.33,"body":"impossible. Because what they"},{"speaker":"Dominico Lepore","startTime":1464.33,"endTime":1469.88,"body":"mean one of the things if I may,"},{"speaker":"Dominico Lepore","startTime":1464.33,"endTime":1469.88,"body":"that has completely spaced out"},{"speaker":"Dominico Lepore","startTime":1469.91,"endTime":1475.13,"body":"99% of the financial world is"},{"speaker":"Dominico Lepore","startTime":1469.91,"endTime":1475.13,"body":"the fact that an Excel"},{"speaker":"Dominico Lepore","startTime":1475.13,"endTime":1478.73,"body":"spreadsheet would lead you"},{"speaker":"Dominico Lepore","startTime":1475.13,"endTime":1478.73,"body":"astray very easily, because it"},{"speaker":"Dominico Lepore","startTime":1478.73,"endTime":1483.38,"body":"forces you into a linear"},{"speaker":"Dominico Lepore","startTime":1478.73,"endTime":1483.38,"body":"partner. And instead them in"},{"speaker":"Dominico Lepore","startTime":1483.38,"endTime":1488.39,"body":"pointed out that nature, and in"},{"speaker":"Dominico Lepore","startTime":1483.38,"endTime":1488.39,"body":"general phenomenon happens"},{"speaker":"Dominico Lepore","startTime":1488.42,"endTime":1492.68,"body":"within a natural realm of"},{"speaker":"Dominico Lepore","startTime":1488.42,"endTime":1492.68,"body":"isolation. Now, this simple"},{"speaker":"Dominico Lepore","startTime":1492.68,"endTime":1499.19,"body":"fact, branches out has"},{"speaker":"Dominico Lepore","startTime":1492.68,"endTime":1499.19,"body":"ramification in every aspect of"},{"speaker":"Dominico Lepore","startTime":1499.19,"endTime":1505.79,"body":"management which is largely"},{"speaker":"Dominico Lepore","startTime":1499.19,"endTime":1505.79,"body":"misunderstood. So you may"},{"speaker":"Dominico Lepore","startTime":1505.79,"endTime":1511.55,"body":"remember that in the 80s, the"},{"speaker":"Dominico Lepore","startTime":1505.79,"endTime":1511.55,"body":"dean of the Sloan School of"},{"speaker":"Dominico Lepore","startTime":1511.55,"endTime":1515.39,"body":"Management at MIT, was a"},{"speaker":"Dominico Lepore","startTime":1511.55,"endTime":1515.39,"body":"Lithuanian gentleman called"},{"speaker":"Dominico Lepore","startTime":1515.42,"endTime":1521.39,"body":"Myron tribers, who was also the"},{"speaker":"Dominico Lepore","startTime":1515.42,"endTime":1521.39,"body":"Vice President for r\u0026d at Xerox."},{"speaker":"Dominico Lepore","startTime":1522.2,"endTime":1527.42,"body":"When he invited them in to"},{"speaker":"Dominico Lepore","startTime":1522.2,"endTime":1527.42,"body":"Xerox, anyone at length saying"},{"speaker":"Dominico Lepore","startTime":1527.45,"endTime":1529.85,"body":"all the things that they're"},{"speaker":"Dominico Lepore","startTime":1527.45,"endTime":1529.85,"body":"doing and all the things that"},{"speaker":"Dominico Lepore","startTime":1529.85,"endTime":1534.14,"body":"they're doing at MIT, Deming"},{"speaker":"Dominico Lepore","startTime":1529.85,"endTime":1534.14,"body":"said to him, and this is what"},{"speaker":"Dominico Lepore","startTime":1534.14,"endTime":1540.23,"body":"the tribe was told me in England"},{"speaker":"Dominico Lepore","startTime":1534.14,"endTime":1540.23,"body":"in early 90s. He said, he said"},{"speaker":"Dominico Lepore","startTime":1540.23,"endTime":1544.46,"body":"to him, he said, You don't know"},{"speaker":"Dominico Lepore","startTime":1540.23,"endTime":1544.46,"body":"what you're doing, do you? And,"},{"speaker":"Dominico Lepore","startTime":1544.55,"endTime":1548.3,"body":"and he said, I went home, and I"},{"speaker":"Dominico Lepore","startTime":1544.55,"endTime":1548.3,"body":"cried all night, and then I left"},{"speaker":"Dominico Lepore","startTime":1548.3,"endTime":1552.26,"body":"everything. And I decided to"},{"speaker":"Dominico Lepore","startTime":1548.3,"endTime":1552.26,"body":"spend the rest of my life trying"},{"speaker":"Dominico Lepore","startTime":1552.26,"endTime":1556.46,"body":"to promote these concepts, which"},{"speaker":"Dominico Lepore","startTime":1552.26,"endTime":1556.46,"body":"is, you know, damning books have"},{"speaker":"Dominico Lepore","startTime":1556.46,"endTime":1561.65,"body":"been published by The MIT Press,"},{"speaker":"Dominico Lepore","startTime":1556.46,"endTime":1561.65,"body":"you know, the. But if you look"},{"speaker":"Dominico Lepore","startTime":1561.65,"endTime":1562.94,"body":"at their MBA, there is no,"},{"speaker":"John Willis","startTime":1562.999,"endTime":1565.609,"body":"no, I, you know, I"},{"speaker":"John Willis","startTime":1562.999,"endTime":1565.609,"body":"have this thing I asked you"},{"speaker":"John Willis","startTime":1565.609,"endTime":1568.699,"body":"this, when we first talk that"},{"speaker":"John Willis","startTime":1565.609,"endTime":1568.699,"body":"like, like, I don't want to call"},{"speaker":"John Willis","startTime":1568.699,"endTime":1572.899,"body":"it a conspiracy, but like, it's"},{"speaker":"John Willis","startTime":1568.699,"endTime":1572.899,"body":"sort of very convenient on all"},{"speaker":"John Willis","startTime":1572.899,"endTime":1576.199,"body":"lean discussions that come out"},{"speaker":"John Willis","startTime":1572.899,"endTime":1576.199,"body":"of like Boston, either Harvard"},{"speaker":"John Willis","startTime":1576.199,"endTime":1581.599,"body":"or MIT. Instead of just like,"},{"speaker":"John Willis","startTime":1576.199,"endTime":1581.599,"body":"act like the man never existed,"},{"speaker":"John Willis","startTime":1581.629,"endTime":1585.589,"body":"I've even told you that there's"},{"speaker":"John Willis","startTime":1581.629,"endTime":1585.589,"body":"a professor, very profound use"},{"speaker":"John Willis","startTime":1585.799,"endTime":1589.849,"body":"of use the word who told me that"},{"speaker":"John Willis","startTime":1585.799,"endTime":1589.849,"body":"Deming had nothing to do with"},{"speaker":"John Willis","startTime":1589.849,"endTime":1593.599,"body":"Toyota success, right? Like, we"},{"speaker":"John Willis","startTime":1589.849,"endTime":1593.599,"body":"don't even need to go there. But"},{"speaker":"John Willis","startTime":1593.599,"endTime":1598.369,"body":"then in Michigan, I mean, they"},{"speaker":"John Willis","startTime":1593.599,"endTime":1598.369,"body":"don't last sort of like, they"},{"speaker":"John Willis","startTime":1598.369,"endTime":1602.479,"body":"don't have any statues of them."},{"speaker":"John Willis","startTime":1598.369,"endTime":1602.479,"body":"But they are clear to mention"},{"speaker":"John Willis","startTime":1602.479,"endTime":1605.869,"body":"him when he should be mentioned."},{"speaker":"John Willis","startTime":1602.479,"endTime":1605.869,"body":"And I just always found that"},{"speaker":"John Willis","startTime":1606.499,"endTime":1609.799,"body":"just as a person who was"},{"speaker":"John Willis","startTime":1606.499,"endTime":1609.799,"body":"learning like, wow, you know,"},{"speaker":"John Willis","startTime":1609.799,"endTime":1614.989,"body":"these people who've written some"},{"speaker":"John Willis","startTime":1609.799,"endTime":1614.989,"body":"good stuff, even exist, and even"},{"speaker":"John Willis","startTime":1614.989,"endTime":1617.719,"body":"to the point where a professor"},{"speaker":"John Willis","startTime":1614.989,"endTime":1617.719,"body":"tells me, like, I must drop my"},{"speaker":"John Willis","startTime":1617.719,"endTime":1620.899,"body":"jaw, like, did you just say,"},{"speaker":"John Willis","startTime":1617.719,"endTime":1620.899,"body":"Yeah, don't do with Toyota?"},{"speaker":"Dominico Lepore","startTime":1621.38,"endTime":1624.65,"body":"Well, you know,"},{"speaker":"Dominico Lepore","startTime":1621.38,"endTime":1624.65,"body":"it's, it's, you know, talk about"},{"speaker":"Dominico Lepore","startTime":1624.65,"endTime":1629.51,"body":"MIT in 1990, Peter Sandy wrote"},{"speaker":"Dominico Lepore","startTime":1624.65,"endTime":1629.51,"body":"this book called The fifth"},{"speaker":"Dominico Lepore","startTime":1629.51,"endTime":1633.41,"body":"surprise, and I was profoundly"},{"speaker":"Dominico Lepore","startTime":1629.51,"endTime":1633.41,"body":"disappointed when I read it."},{"speaker":"Dominico Lepore","startTime":1634.46,"endTime":1638.36,"body":"Yeah, because he was not"},{"speaker":"Dominico Lepore","startTime":1634.46,"endTime":1638.36,"body":"mentioning them at all. Okay, in"},{"speaker":"Dominico Lepore","startTime":1638.36,"endTime":1645.56,"body":"the 96, re, new 96th edition of"},{"speaker":"Dominico Lepore","startTime":1638.36,"endTime":1645.56,"body":"the book. The first 10 pages of"},{"speaker":"Dominico Lepore","startTime":1645.56,"endTime":1649.55,"body":"the book are dedicated to a long"},{"speaker":"Dominico Lepore","startTime":1645.56,"endTime":1649.55,"body":"and heartfelt apology with a"},{"speaker":"Dominico Lepore","startTime":1649.55,"endTime":1653.93,"body":"doctor. And saying everything"},{"speaker":"Dominico Lepore","startTime":1649.55,"endTime":1653.93,"body":"that I've written, damning has"},{"speaker":"Dominico Lepore","startTime":1653.93,"endTime":1659.03,"body":"said much better than me. So"},{"speaker":"Dominico Lepore","startTime":1653.93,"endTime":1659.03,"body":"this is about to apologize for."},{"speaker":"Dominico Lepore","startTime":1659.48,"endTime":1663.62,"body":"But again, he had sold 10"},{"speaker":"Dominico Lepore","startTime":1659.48,"endTime":1663.62,"body":"million copies of his books, and"},{"speaker":"Dominico Lepore","startTime":1663.71,"endTime":1668.81,"body":"he had influenced governments,"},{"speaker":"Dominico Lepore","startTime":1663.71,"endTime":1668.81,"body":"like, you know, the Finnish"},{"speaker":"Dominico Lepore","startTime":1668.81,"endTime":1674.75,"body":"government embrace, Peter saying"},{"speaker":"Dominico Lepore","startTime":1668.81,"endTime":1674.75,"body":"is to a fault. Yeah. You know,"},{"speaker":"Dominico Lepore","startTime":1674.78,"endTime":1681.74,"body":"and so it takes an incredible"},{"speaker":"Dominico Lepore","startTime":1674.78,"endTime":1681.74,"body":"amount of intellectual humility."},{"speaker":"Dominico Lepore","startTime":1682.91,"endTime":1688.37,"body":"Understand the scope, the"},{"speaker":"Dominico Lepore","startTime":1682.91,"endTime":1688.37,"body":"magnitude, the monumentality of"},{"speaker":"Dominico Lepore","startTime":1688.37,"endTime":1693.35,"body":"damning message, and not feeling"},{"speaker":"Dominico Lepore","startTime":1688.37,"endTime":1693.35,"body":"overwhelmed. So if you're an"},{"speaker":"Dominico Lepore","startTime":1693.35,"endTime":1697.7,"body":"illustrious academic, and you"},{"speaker":"Dominico Lepore","startTime":1693.35,"endTime":1697.7,"body":"realize that you've been saying"},{"speaker":"Dominico Lepore","startTime":1697.7,"endTime":1701.51,"body":"the wrong things all along, he"},{"speaker":"Dominico Lepore","startTime":1697.7,"endTime":1701.51,"body":"won't be difficult for you to"},{"speaker":"Dominico Lepore","startTime":1701.93,"endTime":1707.39,"body":"sell an MBA, which is based on"},{"speaker":"Dominico Lepore","startTime":1701.93,"endTime":1707.39,"body":"flawed teachings on leadership,"},{"speaker":"Dominico Lepore","startTime":1707.81,"endTime":1716.84,"body":"and other, you know, fantasies,"},{"speaker":"Dominico Lepore","startTime":1707.81,"endTime":1716.84,"body":"for $100,000. Then changing"},{"speaker":"Dominico Lepore","startTime":1716.84,"endTime":1720.35,"body":"everything, we write everything"},{"speaker":"Dominico Lepore","startTime":1716.84,"endTime":1720.35,"body":"through the lens of theory,"},{"speaker":"Dominico Lepore","startTime":1720.35,"endTime":1723.8,"body":"profound knowledge, it doesn't"},{"speaker":"Dominico Lepore","startTime":1720.35,"endTime":1723.8,"body":"make much economic sense. And if"},{"speaker":"Dominico Lepore","startTime":1723.8,"endTime":1727.82,"body":"you're the MIT that lives off,"},{"speaker":"Dominico Lepore","startTime":1723.8,"endTime":1727.82,"body":"essentially, what they do with"},{"speaker":"Dominico Lepore","startTime":1727.82,"endTime":1737.06,"body":"these labs, where they create"},{"speaker":"Dominico Lepore","startTime":1727.82,"endTime":1737.06,"body":"fantasies that an MIT, MIT is 5%"},{"speaker":"Dominico Lepore","startTime":1737.12,"endTime":1742.7,"body":"Nobel Prize level of work, which"},{"speaker":"Dominico Lepore","startTime":1737.12,"endTime":1742.7,"body":"we all worship, okay, physics in"},{"speaker":"Dominico Lepore","startTime":1742.79,"endTime":1751.25,"body":"technology, fantastic. 5% 95% is"},{"speaker":"Dominico Lepore","startTime":1742.79,"endTime":1751.25,"body":"the hallucination that they sell"},{"speaker":"Dominico Lepore","startTime":1751.25,"endTime":1755.06,"body":"to the market to students that"},{"speaker":"Dominico Lepore","startTime":1751.25,"endTime":1755.06,"body":"join because they want the"},{"speaker":"Dominico Lepore","startTime":1755.06,"endTime":1758.75,"body":"alumni and they keep"},{"speaker":"Dominico Lepore","startTime":1755.06,"endTime":1758.75,"body":"perpetuating that and you just"},{"speaker":"Dominico Lepore","startTime":1758.75,"endTime":1762.44,"body":"you don't kill the goose that"},{"speaker":"Dominico Lepore","startTime":1758.75,"endTime":1762.44,"body":"produces golden eggs."},{"speaker":"John Willis","startTime":1762.47,"endTime":1764.21,"body":"You know, I love"},{"speaker":"John Willis","startTime":1762.47,"endTime":1764.21,"body":"this because when we when I talk"},{"speaker":"John Willis","startTime":1764.21,"endTime":1766.58,"body":"to you the first time you say"},{"speaker":"John Willis","startTime":1764.21,"endTime":1766.58,"body":"you sure you want me to be on"},{"speaker":"John Willis","startTime":1766.58,"endTime":1770.9,"body":"the podcast? I might exactly"},{"speaker":"John Willis","startTime":1766.58,"endTime":1770.9,"body":"like Absolutely. I want you on"},{"speaker":"John Willis","startTime":1770.9,"endTime":1775.79,"body":"my bike as you know, one of the"},{"speaker":"John Willis","startTime":1770.9,"endTime":1775.79,"body":"things I was on my notes last"},{"speaker":"John Willis","startTime":1775.79,"endTime":1778.64,"body":"time I thought you know, I think"},{"speaker":"John Willis","startTime":1775.79,"endTime":1778.64,"body":"this is a big deal, which is,"},{"speaker":"John Willis","startTime":1778.97,"endTime":1782.03,"body":"you know, which started maybe"},{"speaker":"John Willis","startTime":1778.97,"endTime":1782.03,"body":"with your soda D'Amico, right"},{"speaker":"John Willis","startTime":1782.03,"endTime":1785.99,"body":"and but you said that like that,"},{"speaker":"John Willis","startTime":1782.03,"endTime":1785.99,"body":"like the thing you notice about"},{"speaker":"John Willis","startTime":1785.99,"endTime":1788.09,"body":"them and I think what you've"},{"speaker":"John Willis","startTime":1785.99,"endTime":1788.09,"body":"taken in your career"},{"speaker":"John Willis","startTime":1788.09,"endTime":1792.05,"body":"storytelling, the importance of"},{"speaker":"John Willis","startTime":1788.09,"endTime":1792.05,"body":"storytelling,"},{"speaker":"Dominico Lepore","startTime":1792.38,"endTime":1798.32,"body":"when, you know,"},{"speaker":"Dominico Lepore","startTime":1792.38,"endTime":1798.32,"body":"one of my partner's wrote a"},{"speaker":"Dominico Lepore","startTime":1798.32,"endTime":1801.92,"body":"beautiful novel that's been sold"},{"speaker":"Dominico Lepore","startTime":1798.32,"endTime":1801.92,"body":"We can proudly say in for 30"},{"speaker":"Dominico Lepore","startTime":1801.92,"endTime":1806.48,"body":"countries, not many, many 1000s"},{"speaker":"Dominico Lepore","startTime":1801.92,"endTime":1806.48,"body":"of countries called the human"},{"speaker":"Dominico Lepore","startTime":1806.48,"endTime":1809.84,"body":"constraint. Okay, that was not a"},{"speaker":"Dominico Lepore","startTime":1806.48,"endTime":1809.84,"body":"commercial"},{"speaker":"John Willis","startTime":1810.349,"endTime":1814.969,"body":"use commercials are"},{"speaker":"John Willis","startTime":1810.349,"endTime":1814.969,"body":"the people who tell good stuff,"},{"speaker":"John Willis","startTime":1814.969,"endTime":1817.489,"body":"like I said, there's no such"},{"speaker":"John Willis","startTime":1814.969,"endTime":1817.489,"body":"thing as a shameless plug their"},{"speaker":"John Willis","startTime":1817.489,"endTime":1818.629,"body":"plug. I mean,"},{"speaker":"Dominico Lepore","startTime":1819.71,"endTime":1821.24,"body":"I was just"},{"speaker":"Dominico Lepore","startTime":1819.71,"endTime":1821.24,"body":"introduced storytelling, you"},{"speaker":"Dominico Lepore","startTime":1821.24,"endTime":1827.03,"body":"know, we have a, we have written"},{"speaker":"Dominico Lepore","startTime":1821.24,"endTime":1827.03,"body":"several books trying to tackle"},{"speaker":"Dominico Lepore","startTime":1827.12,"endTime":1832.37,"body":"every angle, okay, so the, the,"},{"speaker":"Dominico Lepore","startTime":1827.12,"endTime":1832.37,"body":"the academic stuff, the"},{"speaker":"Dominico Lepore","startTime":1832.37,"endTime":1837.38,"body":"narrative stuff, the, the, you"},{"speaker":"Dominico Lepore","startTime":1832.37,"endTime":1837.38,"body":"know, the, you know, every"},{"speaker":"Dominico Lepore","startTime":1837.38,"endTime":1840.41,"body":"possible angle with which we"},{"speaker":"Dominico Lepore","startTime":1837.38,"endTime":1840.41,"body":"could exemplify certain"},{"speaker":"Dominico Lepore","startTime":1840.41,"endTime":1845.18,"body":"concepts. And we found that"},{"speaker":"Dominico Lepore","startTime":1840.41,"endTime":1845.18,"body":"storytelling the way Goldratt"},{"speaker":"Dominico Lepore","startTime":1845.21,"endTime":1850.16,"body":"wrote four of his books writing"},{"speaker":"Dominico Lepore","startTime":1845.21,"endTime":1850.16,"body":"is effective, because it"},{"speaker":"Dominico Lepore","startTime":1850.16,"endTime":1856.04,"body":"triggers in people, you know,"},{"speaker":"Dominico Lepore","startTime":1850.16,"endTime":1856.04,"body":"some connections that are not"},{"speaker":"Dominico Lepore","startTime":1856.04,"endTime":1861.08,"body":"normally activated through a"},{"speaker":"Dominico Lepore","startTime":1856.04,"endTime":1861.08,"body":"more conventional academic"},{"speaker":"Dominico Lepore","startTime":1861.08,"endTime":1865.28,"body":"study. So storytelling is"},{"speaker":"Dominico Lepore","startTime":1861.08,"endTime":1865.28,"body":"important. However, I have to"},{"speaker":"Dominico Lepore","startTime":1865.28,"endTime":1869.39,"body":"say, otherwise, I wouldn't be"},{"speaker":"Dominico Lepore","startTime":1865.28,"endTime":1869.39,"body":"sincere, that storytelling can"},{"speaker":"Dominico Lepore","startTime":1869.39,"endTime":1874.55,"body":"only take you so far. Let me"},{"speaker":"Dominico Lepore","startTime":1869.39,"endTime":1874.55,"body":"explain. The goal has sold 10"},{"speaker":"Dominico Lepore","startTime":1874.58,"endTime":1878.36,"body":"million copies. Okay. Larry"},{"speaker":"Dominico Lepore","startTime":1874.58,"endTime":1878.36,"body":"guard, who is the publisher,"},{"speaker":"Dominico Lepore","startTime":1878.36,"endTime":1882.14,"body":"very good friend of mine, he"},{"speaker":"Dominico Lepore","startTime":1878.36,"endTime":1882.14,"body":"published my first book, he"},{"speaker":"Dominico Lepore","startTime":1882.14,"endTime":1885.26,"body":"became a multimillionaire, he"},{"speaker":"Dominico Lepore","startTime":1882.14,"endTime":1885.26,"body":"made three times as much as"},{"speaker":"Dominico Lepore","startTime":1885.26,"endTime":1890.93,"body":"Golden made. He was translated"},{"speaker":"Dominico Lepore","startTime":1885.26,"endTime":1890.93,"body":"in 35 languages, and there is no"},{"speaker":"Dominico Lepore","startTime":1891.32,"endTime":1896.57,"body":"top executive in the Fortune 500"},{"speaker":"Dominico Lepore","startTime":1891.32,"endTime":1896.57,"body":"That hasn't read that book. Have"},{"speaker":"Dominico Lepore","startTime":1896.57,"endTime":1899.78,"body":"you seen application of TLC? A"},{"speaker":"Dominico Lepore","startTime":1896.57,"endTime":1899.78,"body":"corporate level? None?"},{"speaker":"John Willis","startTime":1899.93,"endTime":1902.48,"body":"Very rare. I do see"},{"speaker":"John Willis","startTime":1899.93,"endTime":1902.48,"body":"Delta but yeah."},{"speaker":"Dominico Lepore","startTime":1903.44,"endTime":1905.84,"body":"Plant level as"},{"speaker":"Dominico Lepore","startTime":1903.44,"endTime":1905.84,"body":"many as you like, but a"},{"speaker":"Dominico Lepore","startTime":1905.84,"endTime":1912.83,"body":"corporate level? None. Okay."},{"speaker":"Dominico Lepore","startTime":1905.84,"endTime":1912.83,"body":"Why? Why? Because storytelling"},{"speaker":"Dominico Lepore","startTime":1912.89,"endTime":1919.82,"body":"by its nature, has to hide every"},{"speaker":"Dominico Lepore","startTime":1912.89,"endTime":1919.82,"body":"element that prevents the reader"},{"speaker":"Dominico Lepore","startTime":1920.12,"endTime":1924.65,"body":"before falling in love with the"},{"speaker":"Dominico Lepore","startTime":1920.12,"endTime":1924.65,"body":"narrative. Right? Right. So"},{"speaker":"Dominico Lepore","startTime":1925.22,"endTime":1929.99,"body":"when, when we read the the"},{"speaker":"Dominico Lepore","startTime":1925.22,"endTime":1929.99,"body":"Phoenix, the Phoenix Project,"},{"speaker":"John Willis","startTime":1930.29,"endTime":1932.6,"body":"no, be nice. Now,"},{"speaker":"John Willis","startTime":1930.29,"endTime":1932.6,"body":"it was just one facet of how to"},{"speaker":"John Willis","startTime":1932.6,"endTime":1933.53,"body":"protect Latinos."},{"speaker":"Dominico Lepore","startTime":1936.26,"endTime":1940.94,"body":"Let's say that,"},{"speaker":"Dominico Lepore","startTime":1936.26,"endTime":1940.94,"body":"we loved the passion. And we"},{"speaker":"Dominico Lepore","startTime":1940.94,"endTime":1946.94,"body":"loved the love that, that the"},{"speaker":"Dominico Lepore","startTime":1940.94,"endTime":1946.94,"body":"writers had, for Dr. Dog got"},{"speaker":"Dominico Lepore","startTime":1946.94,"endTime":1951.62,"body":"Walters work, and we very"},{"speaker":"Dominico Lepore","startTime":1946.94,"endTime":1951.62,"body":"appreciative of that. But"},{"speaker":"Dominico Lepore","startTime":1951.62,"endTime":1955.85,"body":"obviously, the narrative was"},{"speaker":"Dominico Lepore","startTime":1951.62,"endTime":1955.85,"body":"very, very, very poor. I mean,"},{"speaker":"Dominico Lepore","startTime":1955.85,"endTime":1958.91,"body":"literature is something else you"},{"speaker":"Dominico Lepore","startTime":1955.85,"endTime":1958.91,"body":"say. So you know, in order to"},{"speaker":"Dominico Lepore","startTime":1958.91,"endTime":1962.15,"body":"write storytelling, you have to"},{"speaker":"Dominico Lepore","startTime":1958.91,"endTime":1962.15,"body":"be able to do storytelling. So"},{"speaker":"Dominico Lepore","startTime":1962.15,"endTime":1965.3,"body":"you have to like in some way"},{"speaker":"Dominico Lepore","startTime":1962.15,"endTime":1965.3,"body":"verse in the way of telling the"},{"speaker":"Dominico Lepore","startTime":1965.3,"endTime":1970.04,"body":"story. So and as we are very"},{"speaker":"Dominico Lepore","startTime":1965.3,"endTime":1970.04,"body":"pedantic, right? When we"},{"speaker":"Dominico Lepore","startTime":1970.04,"endTime":1974.99,"body":"approach that, the storytelling,"},{"speaker":"Dominico Lepore","startTime":1970.04,"endTime":1974.99,"body":"you know, we took advice from"},{"speaker":"Dominico Lepore","startTime":1975.02,"endTime":1978.5,"body":"very famous playwrights in"},{"speaker":"Dominico Lepore","startTime":1975.02,"endTime":1978.5,"body":"America to make sure that their"},{"speaker":"Dominico Lepore","startTime":1978.5,"endTime":1983.18,"body":"story was so so just to answer"},{"speaker":"Dominico Lepore","startTime":1978.5,"endTime":1983.18,"body":"your question, storytelling is"},{"speaker":"Dominico Lepore","startTime":1983.18,"endTime":1985.49,"body":"important. Let's try not to go"},{"speaker":"Dominico Lepore","startTime":1983.18,"endTime":1985.49,"body":"overboard with"},{"speaker":"John Willis","startTime":1985.88,"endTime":1987.47,"body":"the trigger point,"},{"speaker":"John Willis","startTime":1985.88,"endTime":1987.47,"body":"right? So even I mean, to be"},{"speaker":"John Willis","startTime":1987.47,"endTime":1990.71,"body":"honest with you, like alright,"},{"speaker":"John Willis","startTime":1987.47,"endTime":1990.71,"body":"so I love Gina has been"},{"speaker":"John Willis","startTime":1990.71,"endTime":1995.18,"body":"incredible. For my career, he's"},{"speaker":"John Willis","startTime":1990.71,"endTime":1995.18,"body":"a dear friend. And I think the"},{"speaker":"John Willis","startTime":1995.18,"endTime":1999.32,"body":"Phoenix Project has changed the"},{"speaker":"John Willis","startTime":1995.18,"endTime":1999.32,"body":"landscape, completely. If so,"},{"speaker":"John Willis","startTime":1999.32,"endTime":2003.43,"body":"sort of the the new breed of IT"},{"speaker":"John Willis","startTime":1999.32,"endTime":2003.43,"body":"people, he's done more for them"},{"speaker":"John Willis","startTime":2003.43,"endTime":2007.96,"body":"understanding go rat, he doesn't"},{"speaker":"John Willis","startTime":2003.43,"endTime":2007.96,"body":"really do a drum buffer rope"},{"speaker":"John Willis","startTime":2007.96,"endTime":2011.74,"body":"story in that in that book, but"},{"speaker":"John Willis","startTime":2007.96,"endTime":2011.74,"body":"be honest with you, even in the"},{"speaker":"John Willis","startTime":2011.74,"endTime":2015.43,"body":"goal to your point of a"},{"speaker":"John Willis","startTime":2011.74,"endTime":2015.43,"body":"storyteller. I mean, to really"},{"speaker":"John Willis","startTime":2015.43,"endTime":2019.03,"body":"understand trc, you didn't get"},{"speaker":"John Willis","startTime":2015.43,"endTime":2019.03,"body":"it from the goal. You had to"},{"speaker":"John Willis","startTime":2019.03,"endTime":2023.14,"body":"then say, Okay, I need to learn"},{"speaker":"John Willis","startTime":2019.03,"endTime":2023.14,"body":"more. And even Jean said that,"},{"speaker":"John Willis","startTime":2023.74,"endTime":2027.55,"body":"what they did is they took a"},{"speaker":"John Willis","startTime":2023.74,"endTime":2027.55,"body":"Master's class in University of"},{"speaker":"John Willis","startTime":2027.55,"endTime":2034.66,"body":"Washington, to better understand"},{"speaker":"John Willis","startTime":2027.55,"endTime":2034.66,"body":"how they needed the right to"},{"speaker":"John Willis","startTime":2034.66,"endTime":2037.69,"body":"finish project, whether they"},{"speaker":"John Willis","startTime":2034.66,"endTime":2037.69,"body":"were, again, I think your point"},{"speaker":"John Willis","startTime":2037.69,"endTime":2041.14,"body":"is well made is that if you're"},{"speaker":"John Willis","startTime":2037.69,"endTime":2041.14,"body":"writing storytelling, you have"},{"speaker":"John Willis","startTime":2041.14,"endTime":2043.93,"body":"to capture the imagination of"},{"speaker":"John Willis","startTime":2041.14,"endTime":2043.93,"body":"the people. And if you bogged"},{"speaker":"John Willis","startTime":2043.93,"endTime":2047.77,"body":"down on all the particulars and"},{"speaker":"John Willis","startTime":2043.93,"endTime":2047.77,"body":"technology bits and bytes, you"},{"speaker":"John Willis","startTime":2047.77,"endTime":2048.37,"body":"don't really do that."},{"speaker":"Dominico Lepore","startTime":2050.05,"endTime":2058.99,"body":"Well, yes. In"},{"speaker":"Dominico Lepore","startTime":2050.05,"endTime":2058.99,"body":"America, you have you have this"},{"speaker":"Dominico Lepore","startTime":2058.99,"endTime":2064.9,"body":"incredible ability to create a"},{"speaker":"Dominico Lepore","startTime":2058.99,"endTime":2064.9,"body":"fascinating environment for"},{"speaker":"Dominico Lepore","startTime":2064.9,"endTime":2068.44,"body":"people to learn. Let's talk"},{"speaker":"Dominico Lepore","startTime":2064.9,"endTime":2068.44,"body":"about astronomy. Let's talk"},{"speaker":"Dominico Lepore","startTime":2068.44,"endTime":2071.77,"body":"about cosmology. The"},{"speaker":"Dominico Lepore","startTime":2068.44,"endTime":2071.77,"body":"planetariums in America are"},{"speaker":"Dominico Lepore","startTime":2071.77,"endTime":2077.74,"body":"fantastic. Okay. And they done"},{"speaker":"Dominico Lepore","startTime":2071.77,"endTime":2077.74,"body":"with a very noble educational"},{"speaker":"Dominico Lepore","startTime":2077.77,"endTime":2082.09,"body":"intent to attract attract"},{"speaker":"Dominico Lepore","startTime":2077.77,"endTime":2082.09,"body":"youngsters that can fall in love"},{"speaker":"Dominico Lepore","startTime":2082.21,"endTime":2086.14,"body":"with astronomy, the stars and"},{"speaker":"Dominico Lepore","startTime":2082.21,"endTime":2086.14,"body":"everything. What is the"},{"speaker":"Dominico Lepore","startTime":2086.14,"endTime":2091.78,"body":"percentage of those kids can"},{"speaker":"Dominico Lepore","startTime":2086.14,"endTime":2091.78,"body":"really understand will ever"},{"speaker":"Dominico Lepore","startTime":2091.78,"endTime":2095.59,"body":"understand what's happening in"},{"speaker":"Dominico Lepore","startTime":2091.78,"endTime":2095.59,"body":"the sky? Very few. Yeah, because"},{"speaker":"Dominico Lepore","startTime":2095.59,"endTime":2098.44,"body":"in order to understand what's"},{"speaker":"Dominico Lepore","startTime":2095.59,"endTime":2098.44,"body":"happening in the sky, you need"},{"speaker":"Dominico Lepore","startTime":2098.44,"endTime":2102.31,"body":"the foundation of tensor calm"},{"speaker":"Dominico Lepore","startTime":2098.44,"endTime":2102.31,"body":"killers that only very few"},{"speaker":"Dominico Lepore","startTime":2102.31,"endTime":2107.89,"body":"people have the stamina, the"},{"speaker":"Dominico Lepore","startTime":2102.31,"endTime":2107.89,"body":"determination, the ability to"},{"speaker":"Dominico Lepore","startTime":2107.89,"endTime":2113.77,"body":"pursue. So let's not confuse"},{"speaker":"Dominico Lepore","startTime":2107.89,"endTime":2113.77,"body":"inspiring people and teaching"},{"speaker":"Dominico Lepore","startTime":2113.77,"endTime":2114.19,"body":"people."},{"speaker":"John Willis","startTime":2114.22,"endTime":2117.37,"body":"No, I think I got"},{"speaker":"John Willis","startTime":2114.22,"endTime":2117.37,"body":"your point I like I totally"},{"speaker":"John Willis","startTime":2117.37,"endTime":2121.6,"body":"agree. And I get it. And yeah,"},{"speaker":"John Willis","startTime":2117.37,"endTime":2121.6,"body":"and I think that is a good point"},{"speaker":"John Willis","startTime":2121.6,"endTime":2125.23,"body":"of there's a line of which the"},{"speaker":"John Willis","startTime":2121.6,"endTime":2125.23,"body":"storytelling here the other"},{"speaker":"John Willis","startTime":2125.23,"endTime":2128.68,"body":"thing that we talked about that"},{"speaker":"John Willis","startTime":2125.23,"endTime":2128.68,"body":"I think is such as incredibly"},{"speaker":"John Willis","startTime":2128.68,"endTime":2135.31,"body":"fascinating, is, you said that"},{"speaker":"John Willis","startTime":2128.68,"endTime":2135.31,"body":"you learned as much as you say,"},{"speaker":"John Willis","startTime":2135.52,"endTime":2139.06,"body":"Deming, you found go rat. And"},{"speaker":"John Willis","startTime":2135.52,"endTime":2139.06,"body":"then you learned as much as you"},{"speaker":"John Willis","startTime":2139.06,"endTime":2142.66,"body":"could learn from go rat. And"},{"speaker":"John Willis","startTime":2139.06,"endTime":2142.66,"body":"then you went to other sources"},{"speaker":"John Willis","startTime":2142.66,"endTime":2145.48,"body":"for that's just fascinating"},{"speaker":"John Willis","startTime":2142.66,"endTime":2145.48,"body":"stuff."},{"speaker":"Dominico Lepore","startTime":2146.56,"endTime":2148.9,"body":"Okay, so this"},{"speaker":"Dominico Lepore","startTime":2146.56,"endTime":2148.9,"body":"is going to be the most highly"},{"speaker":"Dominico Lepore","startTime":2148.9,"endTime":2153.16,"body":"controversial podcast you've"},{"speaker":"Dominico Lepore","startTime":2148.9,"endTime":2153.16,"body":"ever made. So yeah, so let me"},{"speaker":"Dominico Lepore","startTime":2153.16,"endTime":2162.52,"body":"take a stab at it. Any normally"},{"speaker":"Dominico Lepore","startTime":2153.16,"endTime":2162.52,"body":"intelligent, dedicated person"},{"speaker":"Dominico Lepore","startTime":2162.91,"endTime":2167.14,"body":"can learn with the right"},{"speaker":"Dominico Lepore","startTime":2162.91,"endTime":2167.14,"body":"guidance and the right study"},{"speaker":"Dominico Lepore","startTime":2167.23,"endTime":2172.6,"body":"everything that has to do with"},{"speaker":"Dominico Lepore","startTime":2167.23,"endTime":2172.6,"body":"the old fundamental algorithm of"},{"speaker":"Dominico Lepore","startTime":2172.6,"endTime":2177.97,"body":"TSC because they live in around"},{"speaker":"Dominico Lepore","startTime":2172.6,"endTime":2177.97,"body":"of Applied Maths that is"},{"speaker":"Dominico Lepore","startTime":2177.97,"endTime":2181.75,"body":"accessible to everybody."},{"speaker":"Dominico Lepore","startTime":2177.97,"endTime":2181.75,"body":"Goldratt has made life very"},{"speaker":"Dominico Lepore","startTime":2181.75,"endTime":2187.72,"body":"simple for anybody who's willing"},{"speaker":"Dominico Lepore","startTime":2181.75,"endTime":2187.72,"body":"to understand that. But there is"},{"speaker":"Dominico Lepore","startTime":2187.72,"endTime":2193.36,"body":"something which has been"},{"speaker":"Dominico Lepore","startTime":2187.72,"endTime":2193.36,"body":"majestically misunderstood in"},{"speaker":"Dominico Lepore","startTime":2193.36,"endTime":2199.42,"body":"the in the NTSC, which are the"},{"speaker":"Dominico Lepore","startTime":2193.36,"endTime":2199.42,"body":"thinking processes. They first"},{"speaker":"Dominico Lepore","startTime":2199.45,"endTime":2204.85,"body":"unveiled in a book called The"},{"speaker":"Dominico Lepore","startTime":2199.45,"endTime":2204.85,"body":"necessary but not sufficient in"},{"speaker":"Dominico Lepore","startTime":2204.85,"endTime":2213.91,"body":"94. Now, that book, Ellie did"},{"speaker":"Dominico Lepore","startTime":2204.85,"endTime":2213.91,"body":"not publish anything connected"},{"speaker":"Dominico Lepore","startTime":2213.91,"endTime":2221.26,"body":"with the thinking processes"},{"speaker":"Dominico Lepore","startTime":2213.91,"endTime":2221.26,"body":"since then, he left everybody"},{"speaker":"Dominico Lepore","startTime":2221.26,"endTime":2226.93,"body":"else and the parents to write"},{"speaker":"Dominico Lepore","startTime":2221.26,"endTime":2226.93,"body":"about it, creating, in my"},{"speaker":"Dominico Lepore","startTime":2226.93,"endTime":2232.81,"body":"opinion, the most unbelievable"},{"speaker":"Dominico Lepore","startTime":2226.93,"endTime":2232.81,"body":"confusion that there is"},{"speaker":"Dominico Lepore","startTime":2232.84,"endTime":2238.6,"body":"concerning the tools. Let me let"},{"speaker":"Dominico Lepore","startTime":2232.84,"endTime":2238.6,"body":"me clarify what I'm saying. I"},{"speaker":"Dominico Lepore","startTime":2238.6,"endTime":2244.99,"body":"read. I mean, that maybe because"},{"speaker":"Dominico Lepore","startTime":2238.6,"endTime":2244.99,"body":"you don't have to, but you know,"},{"speaker":"Dominico Lepore","startTime":2245.02,"endTime":2252.28,"body":"I am aware of a plethora of"},{"speaker":"Dominico Lepore","startTime":2245.02,"endTime":2252.28,"body":"snake oil charmers that go out"},{"speaker":"Dominico Lepore","startTime":2252.31,"endTime":2258.94,"body":"peddling the thinking processes"},{"speaker":"Dominico Lepore","startTime":2252.31,"endTime":2258.94,"body":"as the logical tools, something"},{"speaker":"Dominico Lepore","startTime":2258.94,"endTime":2264.52,"body":"that the IT community can"},{"speaker":"Dominico Lepore","startTime":2258.94,"endTime":2264.52,"body":"benefit from, to develop they"},{"speaker":"Dominico Lepore","startTime":2264.52,"endTime":2271.84,"body":"software. I hear people saying"},{"speaker":"Dominico Lepore","startTime":2264.52,"endTime":2271.84,"body":"that the logical tools of TLC"},{"speaker":"Dominico Lepore","startTime":2272.44,"endTime":2277.6,"body":"have to be applied in a rigorous"},{"speaker":"Dominico Lepore","startTime":2272.44,"endTime":2277.6,"body":"manner where every single step"},{"speaker":"Dominico Lepore","startTime":2277.6,"endTime":2278.02,"body":"of the Lord"},{"speaker":"John Willis","startTime":2278.02,"endTime":2281.74,"body":"Jesus like the this"},{"speaker":"John Willis","startTime":2278.02,"endTime":2281.74,"body":"is like the 27 steps to learn"},{"speaker":"John Willis","startTime":2281.74,"endTime":2282.34,"body":"lean, right?"},{"speaker":"Dominico Lepore","startTime":2282.37,"endTime":2286.3,"body":"Yeah, that's"},{"speaker":"Dominico Lepore","startTime":2282.37,"endTime":2286.3,"body":"exactly right. Okay, so. So when"},{"speaker":"Dominico Lepore","startTime":2286.3,"endTime":2292.81,"body":"I decided to be serious about"},{"speaker":"Dominico Lepore","startTime":2286.3,"endTime":2292.81,"body":"this particular body of"},{"speaker":"Dominico Lepore","startTime":2292.81,"endTime":2297.85,"body":"knowledge, that I had to take a"},{"speaker":"Dominico Lepore","startTime":2292.81,"endTime":2297.85,"body":"step out of the beaten path. So"},{"speaker":"Dominico Lepore","startTime":2298.0,"endTime":2301.9,"body":"I had to come to terms that was"},{"speaker":"Dominico Lepore","startTime":2298.0,"endTime":2301.9,"body":"the kind of logic that Goldratt"},{"speaker":"Dominico Lepore","startTime":2301.9,"endTime":2306.31,"body":"was talking about, was, well,"},{"speaker":"Dominico Lepore","startTime":2301.9,"endTime":2306.31,"body":"actually, he told me, he said to"},{"speaker":"Dominico Lepore","startTime":2306.31,"endTime":2308.92,"body":"me, he said, If you want to"},{"speaker":"Dominico Lepore","startTime":2306.31,"endTime":2308.92,"body":"learn and be really good at"},{"speaker":"Dominico Lepore","startTime":2308.92,"endTime":2311.41,"body":"this, you have to go to your"},{"speaker":"Dominico Lepore","startTime":2308.92,"endTime":2311.41,"body":"rabbi that will teach you"},{"speaker":"Dominico Lepore","startTime":2311.41,"endTime":2315.76,"body":"Talmud, he assumed as I was very"},{"speaker":"Dominico Lepore","startTime":2311.41,"endTime":2315.76,"body":"close to the coin, which is he"},{"speaker":"Dominico Lepore","startTime":2315.76,"endTime":2323.14,"body":"was his, his wing man. So he"},{"speaker":"Dominico Lepore","startTime":2315.76,"endTime":2323.14,"body":"assumed that I was Jewish. So I"},{"speaker":"Dominico Lepore","startTime":2323.14,"endTime":2328.66,"body":"went to my wife's cousin who had"},{"speaker":"Dominico Lepore","startTime":2323.14,"endTime":2328.66,"body":"converted to Judaism, as a young"},{"speaker":"Dominico Lepore","startTime":2328.72,"endTime":2332.26,"body":"as a young woman, and I said,"},{"speaker":"Dominico Lepore","startTime":2328.72,"endTime":2332.26,"body":"What is this and she laughed,"},{"speaker":"Dominico Lepore","startTime":2332.26,"endTime":2336.25,"body":"and she took me to a bookstore."},{"speaker":"Dominico Lepore","startTime":2332.26,"endTime":2336.25,"body":"And she bought me a little book"},{"speaker":"Dominico Lepore","startTime":2336.25,"endTime":2339.37,"body":"called The essential Talmud,"},{"speaker":"Dominico Lepore","startTime":2336.25,"endTime":2339.37,"body":"written by Einstein sellers, who"},{"speaker":"Dominico Lepore","startTime":2339.37,"endTime":2342.82,"body":"passed away last year, who is"},{"speaker":"Dominico Lepore","startTime":2339.37,"endTime":2342.82,"body":"the the director of the"},{"speaker":"Dominico Lepore","startTime":2342.82,"endTime":2347.11,"body":"Institute for Talmudic studies"},{"speaker":"Dominico Lepore","startTime":2342.82,"endTime":2347.11,"body":"in Israel. And when I opened our"},{"speaker":"Dominico Lepore","startTime":2347.11,"endTime":2349.36,"body":"book, which is the only thing I"},{"speaker":"Dominico Lepore","startTime":2347.11,"endTime":2349.36,"body":"was able to afford,"},{"speaker":"Dominico Lepore","startTime":2349.45,"endTime":2354.25,"body":"intellectually, at the time, the"},{"speaker":"Dominico Lepore","startTime":2349.45,"endTime":2354.25,"body":"first 10 pages to see summarized"},{"speaker":"Dominico Lepore","startTime":2354.37,"endTime":2357.55,"body":"so if you want to know what tear"},{"speaker":"Dominico Lepore","startTime":2354.37,"endTime":2357.55,"body":"says, take this little booklet"},{"speaker":"Dominico Lepore","startTime":2357.55,"endTime":2360.94,"body":"called the essential Talmud, and"},{"speaker":"Dominico Lepore","startTime":2357.55,"endTime":2360.94,"body":"you will read in the first 10"},{"speaker":"Dominico Lepore","startTime":2360.94,"endTime":2367.15,"body":"pages, what tears is about and"},{"speaker":"Dominico Lepore","startTime":2360.94,"endTime":2367.15,"body":"what TC is about is a way for"},{"speaker":"Dominico Lepore","startTime":2367.15,"endTime":2374.62,"body":"you to absorb, accumulate and"},{"speaker":"Dominico Lepore","startTime":2367.15,"endTime":2374.62,"body":"develop new knowledge. In order"},{"speaker":"Dominico Lepore","startTime":2374.62,"endTime":2380.26,"body":"to do that, you have to leverage"},{"speaker":"Dominico Lepore","startTime":2374.62,"endTime":2380.26,"body":"faculties that partially have to"},{"speaker":"Dominico Lepore","startTime":2380.26,"endTime":2385.15,"body":"do with your rational side. But"},{"speaker":"Dominico Lepore","startTime":2380.26,"endTime":2385.15,"body":"most importantly, with your more"},{"speaker":"Dominico Lepore","startTime":2385.18,"endTime":2390.4,"body":"emotional side, they could save"},{"speaker":"Dominico Lepore","startTime":2385.18,"endTime":2390.4,"body":"you a lot meaning the the, the,"},{"speaker":"Dominico Lepore","startTime":2390.76,"endTime":2395.8,"body":"the attributes that we have,"},{"speaker":"Dominico Lepore","startTime":2390.76,"endTime":2395.8,"body":"okay, only three of them are"},{"speaker":"Dominico Lepore","startTime":2395.8,"endTime":2400.42,"body":"rational, the ability to have"},{"speaker":"Dominico Lepore","startTime":2395.8,"endTime":2400.42,"body":"intuition, the ability to"},{"speaker":"Dominico Lepore","startTime":2400.42,"endTime":2404.62,"body":"develop an analysis and the"},{"speaker":"Dominico Lepore","startTime":2400.42,"endTime":2404.62,"body":"ability to deploy knowledge, but"},{"speaker":"Dominico Lepore","startTime":2404.65,"endTime":2409.51,"body":"everything else has got to do"},{"speaker":"Dominico Lepore","startTime":2404.65,"endTime":2409.51,"body":"with how you harness the power"},{"speaker":"Dominico Lepore","startTime":2409.51,"endTime":2415.24,"body":"of your emotions. So, my"},{"speaker":"Dominico Lepore","startTime":2409.51,"endTime":2415.24,"body":"journey, my real journey with"},{"speaker":"Dominico Lepore","startTime":2415.24,"endTime":2421.45,"body":"trc started there. And, and all"},{"speaker":"Dominico Lepore","startTime":2415.24,"endTime":2421.45,"body":"of a sudden that the way I came"},{"speaker":"Dominico Lepore","startTime":2421.45,"endTime":2426.91,"body":"across Dr. Deming, that was, you"},{"speaker":"Dominico Lepore","startTime":2421.45,"endTime":2426.91,"body":"know, the greatest, you know,"},{"speaker":"Dominico Lepore","startTime":2427.75,"endTime":2430.99,"body":"the greatest gift I could have"},{"speaker":"Dominico Lepore","startTime":2427.75,"endTime":2430.99,"body":"possibly received from from a"},{"speaker":"Dominico Lepore","startTime":2430.99,"endTime":2436.09,"body":"professional standpoint and"},{"speaker":"Dominico Lepore","startTime":2430.99,"endTime":2436.09,"body":"cultural standpoint. Then I came"},{"speaker":"Dominico Lepore","startTime":2436.09,"endTime":2441.82,"body":"across all of a sudden, the best"},{"speaker":"Dominico Lepore","startTime":2436.09,"endTime":2441.82,"body":"and the brightest in this kind"},{"speaker":"Dominico Lepore","startTime":2441.82,"endTime":2448.66,"body":"of line of work, so to speak. So"},{"speaker":"Dominico Lepore","startTime":2441.82,"endTime":2448.66,"body":"the people that within Judaism,"},{"speaker":"Dominico Lepore","startTime":2448.72,"endTime":2454.84,"body":"they are concerned with"},{"speaker":"Dominico Lepore","startTime":2448.72,"endTime":2454.84,"body":"explaining the Holy Scriptures,"},{"speaker":"Dominico Lepore","startTime":2454.87,"endTime":2457.63,"body":"well, they call the Torah, you"},{"speaker":"Dominico Lepore","startTime":2454.87,"endTime":2457.63,"body":"know, which means book of"},{"speaker":"Dominico Lepore","startTime":2457.63,"endTime":2465.37,"body":"instruction. That they, they,"},{"speaker":"Dominico Lepore","startTime":2457.63,"endTime":2465.37,"body":"they studied the best way of"},{"speaker":"Dominico Lepore","startTime":2465.4,"endTime":2470.2,"body":"elucidating, and extracting"},{"speaker":"Dominico Lepore","startTime":2465.4,"endTime":2470.2,"body":"meaning from the Torah. And in"},{"speaker":"Dominico Lepore","startTime":2470.2,"endTime":2477.52,"body":"order to do that, they have to"},{"speaker":"Dominico Lepore","startTime":2470.2,"endTime":2477.52,"body":"leverage the ability of the mind"},{"speaker":"Dominico Lepore","startTime":2477.55,"endTime":2481.66,"body":"to conceive cause and effect"},{"speaker":"Dominico Lepore","startTime":2477.55,"endTime":2481.66,"body":"relationships, what all that"},{"speaker":"Dominico Lepore","startTime":2481.69,"endTime":2485.77,"body":"talks about in the tools in the"},{"speaker":"Dominico Lepore","startTime":2481.69,"endTime":2485.77,"body":"thinking processes, they go way"},{"speaker":"Dominico Lepore","startTime":2485.77,"endTime":2490.9,"body":"beyond what logician could"},{"speaker":"Dominico Lepore","startTime":2485.77,"endTime":2490.9,"body":"conceive. When I asked Goldratt,"},{"speaker":"Dominico Lepore","startTime":2490.9,"endTime":2494.02,"body":"if he had checked with"},{"speaker":"Dominico Lepore","startTime":2490.9,"endTime":2494.02,"body":"logicians, the validity of what"},{"speaker":"Dominico Lepore","startTime":2494.02,"endTime":2496.81,"body":"he was saying, he laughed at me."},{"speaker":"Dominico Lepore","startTime":2494.02,"endTime":2496.81,"body":"And he said, first of all, I'm a"},{"speaker":"Dominico Lepore","startTime":2496.81,"endTime":2501.28,"body":"physicist, I don't need any"},{"speaker":"Dominico Lepore","startTime":2496.81,"endTime":2501.28,"body":"logistician. The second one is"},{"speaker":"Dominico Lepore","startTime":2501.28,"endTime":2505.57,"body":"that this kind of logic doesn't"},{"speaker":"Dominico Lepore","startTime":2501.28,"endTime":2505.57,"body":"come from science, it comes from"},{"speaker":"Dominico Lepore","startTime":2505.57,"endTime":2510.97,"body":"somewhere else. So that was my"},{"speaker":"Dominico Lepore","startTime":2505.57,"endTime":2510.97,"body":"path, which has, for the last 16"},{"speaker":"Dominico Lepore","startTime":2510.97,"endTime":2515.89,"body":"years as open up a completely"},{"speaker":"Dominico Lepore","startTime":2510.97,"endTime":2515.89,"body":"new realm of understanding,"},{"speaker":"Dominico Lepore","startTime":2516.1,"endTime":2519.37,"body":"which prompted me to do"},{"speaker":"Dominico Lepore","startTime":2516.1,"endTime":2519.37,"body":"something that I was very"},{"speaker":"Dominico Lepore","startTime":2519.37,"endTime":2524.5,"body":"reluctant about, which was to"},{"speaker":"Dominico Lepore","startTime":2519.37,"endTime":2524.5,"body":"try and take a step forward."},{"speaker":"Dominico Lepore","startTime":2524.74,"endTime":2529.39,"body":"Because in my nature, I would"},{"speaker":"Dominico Lepore","startTime":2524.74,"endTime":2529.39,"body":"have been content to work with"},{"speaker":"Dominico Lepore","startTime":2529.39,"endTime":2535.09,"body":"Deming and Goldratt. And to the"},{"speaker":"Dominico Lepore","startTime":2529.39,"endTime":2535.09,"body":"best of it, yeah, in opening up"},{"speaker":"Dominico Lepore","startTime":2535.18,"endTime":2539.53,"body":"this new realm of knowledge, I"},{"speaker":"Dominico Lepore","startTime":2535.18,"endTime":2539.53,"body":"realized that it was falling on"},{"speaker":"Dominico Lepore","startTime":2539.53,"endTime":2544.48,"body":"me that befalling me that an"},{"speaker":"Dominico Lepore","startTime":2539.53,"endTime":2544.48,"body":"obligation to take these things"},{"speaker":"Dominico Lepore","startTime":2544.48,"endTime":2545.35,"body":"a step forward. So"},{"speaker":"John Willis","startTime":2545.35,"endTime":2547.48,"body":"I definitely want"},{"speaker":"John Willis","startTime":2545.35,"endTime":2547.48,"body":"you to go deeply. And I got one"},{"speaker":"John Willis","startTime":2547.48,"endTime":2550.0,"body":"last question, because I do want"},{"speaker":"John Willis","startTime":2547.48,"endTime":2550.0,"body":"to find out like you explained"},{"speaker":"John Willis","startTime":2550.0,"endTime":2553.21,"body":"some of the work you're working"},{"speaker":"John Willis","startTime":2550.0,"endTime":2553.21,"body":"on, I looked at some of it. Um,"},{"speaker":"John Willis","startTime":2553.54,"endTime":2558.4,"body":"the, the thing is, you just you"},{"speaker":"John Willis","startTime":2553.54,"endTime":2558.4,"body":"I think you implied or said"},{"speaker":"John Willis","startTime":2558.4,"endTime":2561.7,"body":"that, and I think you sort of"},{"speaker":"John Willis","startTime":2558.4,"endTime":2561.7,"body":"implied is that go right, in his"},{"speaker":"John Willis","startTime":2561.7,"endTime":2564.85,"body":"later years actually started"},{"speaker":"John Willis","startTime":2561.7,"endTime":2564.85,"body":"explaining some of this stuff"},{"speaker":"John Willis","startTime":2564.85,"endTime":2564.97,"body":"where"},{"speaker":"Dominico Lepore","startTime":2564.97,"endTime":2567.61,"body":"he didn't Yes,"},{"speaker":"Dominico Lepore","startTime":2564.97,"endTime":2567.61,"body":"and nobody understood them."},{"speaker":"John Willis","startTime":2568.42,"endTime":2570.22,"body":"So nobody ever said"},{"speaker":"John Willis","startTime":2568.42,"endTime":2570.22,"body":"he was trying to tell everybody"},{"speaker":"John Willis","startTime":2570.22,"endTime":2571.66,"body":"working, especially in"},{"speaker":"Dominico Lepore","startTime":2571.66,"endTime":2574.06,"body":"the last year"},{"speaker":"Dominico Lepore","startTime":2571.66,"endTime":2574.06,"body":"of his life, they were severely"},{"speaker":"Dominico Lepore","startTime":2574.06,"endTime":2578.02,"body":"ill, he went back to his roots,"},{"speaker":"Dominico Lepore","startTime":2574.06,"endTime":2578.02,"body":"we must never forget the"},{"speaker":"Dominico Lepore","startTime":2578.02,"endTime":2584.08,"body":"daughter Goldratt comes from a"},{"speaker":"Dominico Lepore","startTime":2578.02,"endTime":2584.08,"body":"very, very illustrious family of"},{"speaker":"Dominico Lepore","startTime":2584.11,"endTime":2589.33,"body":"Talmudic scholars. His father"},{"speaker":"Dominico Lepore","startTime":2584.11,"endTime":2589.33,"body":"was the inspirational force"},{"speaker":"Dominico Lepore","startTime":2589.51,"endTime":2593.98,"body":"behind the the education system"},{"speaker":"Dominico Lepore","startTime":2589.51,"endTime":2593.98,"body":"in the newly created state of"},{"speaker":"Dominico Lepore","startTime":2593.98,"endTime":2597.73,"body":"Israel. The same goal that he"},{"speaker":"Dominico Lepore","startTime":2593.98,"endTime":2597.73,"body":"studied physics, but he did it a"},{"speaker":"Dominico Lepore","startTime":2597.73,"endTime":2601.42,"body":"Barry Lange, which is the"},{"speaker":"Dominico Lepore","startTime":2597.73,"endTime":2601.42,"body":"religious University of Israel."},{"speaker":"Dominico Lepore","startTime":2601.63,"endTime":2610.0,"body":"So what I'm trying to say is"},{"speaker":"Dominico Lepore","startTime":2601.63,"endTime":2610.0,"body":"that trc has 20% to do with the"},{"speaker":"Dominico Lepore","startTime":2610.03,"endTime":2615.58,"body":"science and 80% to do with the"},{"speaker":"Dominico Lepore","startTime":2610.03,"endTime":2615.58,"body":"thinking tradition, that if you"},{"speaker":"Dominico Lepore","startTime":2615.58,"endTime":2620.2,"body":"don't have some level of grasp"},{"speaker":"Dominico Lepore","startTime":2615.58,"endTime":2620.2,"body":"of you, you will you will be"},{"speaker":"Dominico Lepore","startTime":2620.23,"endTime":2623.65,"body":"just an instructor, you will"},{"speaker":"Dominico Lepore","startTime":2620.23,"endTime":2623.65,"body":"never truly understand what he"},{"speaker":"Dominico Lepore","startTime":2623.65,"endTime":2629.8,"body":"was driving. And when, you know,"},{"speaker":"Dominico Lepore","startTime":2623.65,"endTime":2629.8,"body":"you know, I've written a couple"},{"speaker":"Dominico Lepore","startTime":2629.8,"endTime":2634.12,"body":"of books on the topic quoting"},{"speaker":"Dominico Lepore","startTime":2629.8,"endTime":2634.12,"body":"drew barbiturate bear, which is"},{"speaker":"Dominico Lepore","startTime":2634.12,"endTime":2642.7,"body":"the greatest spiritual mind of"},{"speaker":"Dominico Lepore","startTime":2634.12,"endTime":2642.7,"body":"Judas Mo, certainly last century"},{"speaker":"Dominico Lepore","startTime":2645.13,"endTime":2650.32,"body":"as a source of inspiration, but"},{"speaker":"Dominico Lepore","startTime":2645.13,"endTime":2650.32,"body":"more than that, as the person"},{"speaker":"Dominico Lepore","startTime":2650.35,"endTime":2659.41,"body":"who has framed for me, the, the,"},{"speaker":"Dominico Lepore","startTime":2650.35,"endTime":2659.41,"body":"is framed for me, the area"},{"speaker":"Dominico Lepore","startTime":2659.65,"endTime":2664.27,"body":"within which TLC can find"},{"speaker":"Dominico Lepore","startTime":2659.65,"endTime":2664.27,"body":"application, which is not about"},{"speaker":"Dominico Lepore","startTime":2664.27,"endTime":2667.81,"body":"job number three, which is an"},{"speaker":"Dominico Lepore","startTime":2664.27,"endTime":2667.81,"body":"offspring. Critical chain is"},{"speaker":"Dominico Lepore","startTime":2667.81,"endTime":2672.01,"body":"just an offspring, a very"},{"speaker":"Dominico Lepore","startTime":2667.81,"endTime":2672.01,"body":"precise concept, which is"},{"speaker":"Dominico Lepore","startTime":2672.07,"endTime":2679.42,"body":"constrained and constrained is"},{"speaker":"Dominico Lepore","startTime":2672.07,"endTime":2679.42,"body":"not something negative"},{"speaker":"Dominico Lepore","startTime":2679.69,"endTime":2683.68,"body":"constraint is the place where"},{"speaker":"Dominico Lepore","startTime":2679.69,"endTime":2683.68,"body":"you generate the maximum value"},{"speaker":"Dominico Lepore","startTime":2684.01,"endTime":2688.42,"body":"and the word constraint."},{"speaker":"Dominico Lepore","startTime":2684.01,"endTime":2688.42,"body":"Interior constraint comes from a"},{"speaker":"Dominico Lepore","startTime":2688.42,"endTime":2694.84,"body":"concept of Egypt. Myths rhyme,"},{"speaker":"Dominico Lepore","startTime":2688.42,"endTime":2694.84,"body":"which is where the Jews had to"},{"speaker":"Dominico Lepore","startTime":2694.84,"endTime":2699.37,"body":"leverage what they had in order"},{"speaker":"Dominico Lepore","startTime":2694.84,"endTime":2699.37,"body":"to get into the promised land."},{"speaker":"Dominico Lepore","startTime":2700.0,"endTime":2704.11,"body":"So when you start looking at the"},{"speaker":"Dominico Lepore","startTime":2700.0,"endTime":2704.11,"body":"body of knowledge of trc, if you"},{"speaker":"Dominico Lepore","startTime":2704.11,"endTime":2707.38,"body":"look at the tools, what is the"},{"speaker":"Dominico Lepore","startTime":2704.11,"endTime":2707.38,"body":"transition tree, the transition"},{"speaker":"Dominico Lepore","startTime":2707.38,"endTime":2712.36,"body":"tree is the way Goldratt as"},{"speaker":"Dominico Lepore","startTime":2707.38,"endTime":2712.36,"body":"exemplified for everybody, what"},{"speaker":"Dominico Lepore","startTime":2712.39,"endTime":2715.45,"body":"in Judah is Miss called shoot"},{"speaker":"Dominico Lepore","startTime":2712.39,"endTime":2715.45,"body":"can rock, which is the"},{"speaker":"Dominico Lepore","startTime":2715.45,"endTime":2720.88,"body":"instructions, how to do things."},{"speaker":"Dominico Lepore","startTime":2715.45,"endTime":2720.88,"body":"Okay? So the conflict cloud of"},{"speaker":"Dominico Lepore","startTime":2720.88,"endTime":2726.64,"body":"TLC is a way on a superficial"},{"speaker":"Dominico Lepore","startTime":2720.88,"endTime":2726.64,"body":"level to solve the dispute in"},{"speaker":"Dominico Lepore","startTime":2726.64,"endTime":2731.35,"body":"reality is to dig deeper in the"},{"speaker":"Dominico Lepore","startTime":2726.64,"endTime":2731.35,"body":"most fundamental assumptions you"},{"speaker":"Dominico Lepore","startTime":2731.35,"endTime":2736.15,"body":"make about reality. And in gone"},{"speaker":"Dominico Lepore","startTime":2731.35,"endTime":2736.15,"body":"through that pattern, you alter"},{"speaker":"Dominico Lepore","startTime":2736.78,"endTime":2740.11,"body":"the way you perceive the world"},{"speaker":"Dominico Lepore","startTime":2736.78,"endTime":2740.11,"body":"and the way you are in the"},{"speaker":"Dominico Lepore","startTime":2740.11,"endTime":2746.08,"body":"world. And in that sense, trc"},{"speaker":"Dominico Lepore","startTime":2740.11,"endTime":2746.08,"body":"scary, because he moves you"},{"speaker":"Dominico Lepore","startTime":2746.08,"endTime":2750.43,"body":"constantly beyond your cognitive"},{"speaker":"Dominico Lepore","startTime":2746.08,"endTime":2750.43,"body":"horizon."},{"speaker":"John Willis","startTime":2750.489,"endTime":2752.349,"body":"It's the"},{"speaker":"John Willis","startTime":2750.489,"endTime":2752.349,"body":"counterintuitive nature of"},{"speaker":"John Willis","startTime":2752.349,"endTime":2755.889,"body":"things. I mean, even when DevOps"},{"speaker":"John Willis","startTime":2752.349,"endTime":2755.889,"body":"first started, even, you know,"},{"speaker":"John Willis","startTime":2755.889,"endTime":2760.269,"body":"sort of the early days is like,"},{"speaker":"John Willis","startTime":2755.889,"endTime":2760.269,"body":"will never ever ever operate"},{"speaker":"John Willis","startTime":2760.269,"endTime":2762.729,"body":"like that, you know, I mean,"},{"speaker":"John Willis","startTime":2760.269,"endTime":2762.729,"body":"and, you know, because it's"},{"speaker":"John Willis","startTime":2762.729,"endTime":2766.929,"body":"this, this initial, you know,"},{"speaker":"John Willis","startTime":2762.729,"endTime":2766.929,"body":"like, the things that are like"},{"speaker":"John Willis","startTime":2766.929,"endTime":2769.779,"body":"when, when you started described"},{"speaker":"John Willis","startTime":2766.929,"endTime":2769.779,"body":"what people were doing, and"},{"speaker":"John Willis","startTime":2769.779,"endTime":2774.459,"body":"DevOps or like, good friend of"},{"speaker":"John Willis","startTime":2769.779,"endTime":2774.459,"body":"mine, created one of these early"},{"speaker":"John Willis","startTime":2774.459,"endTime":2777.819,"body":"presentations of how they would"},{"speaker":"John Willis","startTime":2774.459,"endTime":2777.819,"body":"do in 10 deploys a software at"},{"speaker":"John Willis","startTime":2777.819,"endTime":2781.629,"body":"Flickr, Yahoo. A day. And I, you"},{"speaker":"John Willis","startTime":2777.819,"endTime":2781.629,"body":"know, I sort of use it very"},{"speaker":"John Willis","startTime":2781.629,"endTime":2783.819,"body":"licensed and sane people were"},{"speaker":"John Willis","startTime":2781.629,"endTime":2783.819,"body":"throwing up in the back of the"},{"speaker":"John Willis","startTime":2783.819,"endTime":2787.239,"body":"room, you can't do this, this"},{"speaker":"John Willis","startTime":2783.819,"endTime":2787.239,"body":"will destroy humankind, you"},{"speaker":"John Willis","startTime":2787.239,"endTime":2792.069,"body":"know, but so yeah, I think"},{"speaker":"John Willis","startTime":2787.239,"endTime":2792.069,"body":"that's a part of, of this. So"},{"speaker":"John Willis","startTime":2792.069,"endTime":2795.399,"body":"that the stuff you're working on"},{"speaker":"John Willis","startTime":2792.069,"endTime":2795.399,"body":"now, I think, one of the best"},{"speaker":"John Willis","startTime":2795.819,"endTime":2800.679,"body":"sort of Deming isms is there was"},{"speaker":"John Willis","startTime":2795.819,"endTime":2800.679,"body":"a student in one of his classes"},{"speaker":"John Willis","startTime":2800.949,"endTime":2805.419,"body":"that had taken a class maybe in"},{"speaker":"John Willis","startTime":2800.949,"endTime":2805.419,"body":"like, 8070, I don't know what it"},{"speaker":"John Willis","startTime":2805.419,"endTime":2809.109,"body":"was, but then a couple years"},{"speaker":"John Willis","startTime":2805.419,"endTime":2809.109,"body":"later, took another class. And"},{"speaker":"John Willis","startTime":2809.109,"endTime":2812.229,"body":"they sort of raised their hand"},{"speaker":"John Willis","startTime":2809.109,"endTime":2812.229,"body":"and said, Dr. dammy, now, two"},{"speaker":"John Willis","startTime":2812.229,"endTime":2814.959,"body":"years ago, you said this, and"},{"speaker":"John Willis","startTime":2812.229,"endTime":2814.959,"body":"now you're saying that, you"},{"speaker":"John Willis","startTime":2814.959,"endTime":2818.859,"body":"know, and I could imagine, in"},{"speaker":"John Willis","startTime":2814.959,"endTime":2818.859,"body":"his deep voice going, I'll never"},{"speaker":"John Willis","startTime":2818.859,"endTime":2823.089,"body":"apologize for learning. You"},{"speaker":"John Willis","startTime":2818.859,"endTime":2823.089,"body":"know, like, so I think the point"},{"speaker":"John Willis","startTime":2823.089,"endTime":2828.969,"body":"you made earlier is like, like,"},{"speaker":"John Willis","startTime":2823.089,"endTime":2828.969,"body":"if you're looking to line in out"},{"speaker":"John Willis","startTime":2828.969,"endTime":2832.419,"body":"of the crisis and say, tab, and"},{"speaker":"John Willis","startTime":2828.969,"endTime":2832.419,"body":"I've had this people to look"},{"speaker":"John Willis","startTime":2832.419,"endTime":2835.659,"body":"what he said here, like, yeah,"},{"speaker":"John Willis","startTime":2832.419,"endTime":2835.659,"body":"that's not really what it's all"},{"speaker":"John Willis","startTime":2835.659,"endTime":2839.619,"body":"about. So like, you've that this"},{"speaker":"John Willis","startTime":2835.659,"endTime":2839.619,"body":"will you said, you've gotten to"},{"speaker":"John Willis","startTime":2839.619,"endTime":2842.079,"body":"a place where you've understood"},{"speaker":"John Willis","startTime":2839.619,"endTime":2842.079,"body":"like the goal, rather the level,"},{"speaker":"John Willis","startTime":2842.079,"endTime":2845.349,"body":"I've never heard anybody"},{"speaker":"John Willis","startTime":2842.079,"endTime":2845.349,"body":"describe it this way. And so for"},{"speaker":"John Willis","startTime":2845.349,"endTime":2847.869,"body":"some number of years, you've"},{"speaker":"John Willis","startTime":2845.349,"endTime":2847.869,"body":"been basically trying to expand"},{"speaker":"John Willis","startTime":2847.869,"endTime":2849.969,"body":"that. So go ahead and tell"},{"speaker":"John Willis","startTime":2847.869,"endTime":2849.969,"body":"everybody about that."},{"speaker":"Dominico Lepore","startTime":2850.449,"endTime":2858.849,"body":"Right? Okay."},{"speaker":"Dominico Lepore","startTime":2850.449,"endTime":2858.849,"body":"One of the most common"},{"speaker":"Dominico Lepore","startTime":2858.849,"endTime":2864.189,"body":"misconceptions is that TLC is"},{"speaker":"Dominico Lepore","startTime":2858.849,"endTime":2864.189,"body":"kind of operation research in"},{"speaker":"Dominico Lepore","startTime":2864.189,"endTime":2869.919,"body":"disguise, okay. It's not"},{"speaker":"Dominico Lepore","startTime":2864.189,"endTime":2869.919,"body":"operation research, for a myriad"},{"speaker":"Dominico Lepore","startTime":2869.919,"endTime":2872.319,"body":"of reasons. And I don't want to"},{"speaker":"Dominico Lepore","startTime":2869.919,"endTime":2872.319,"body":"get into that, because if"},{"speaker":"Dominico Lepore","startTime":2872.319,"endTime":2875.229,"body":"there's something boring to me"},{"speaker":"Dominico Lepore","startTime":2872.319,"endTime":2875.229,"body":"is to talk to engineers, which I"},{"speaker":"Dominico Lepore","startTime":2875.229,"endTime":2882.669,"body":"have to most of the time. To see"},{"speaker":"Dominico Lepore","startTime":2875.229,"endTime":2882.669,"body":"and the concept of constraint,"},{"speaker":"Dominico Lepore","startTime":2882.849,"endTime":2888.549,"body":"they stem from the idea of a"},{"speaker":"Dominico Lepore","startTime":2882.849,"endTime":2888.549,"body":"limitation use as a leverage"},{"speaker":"Dominico Lepore","startTime":2888.549,"endTime":2892.089,"body":"point. So that is the"},{"speaker":"Dominico Lepore","startTime":2888.549,"endTime":2892.089,"body":"philosophical underpinning."},{"speaker":"Dominico Lepore","startTime":2892.359,"endTime":2898.449,"body":"Okay. Now, I want you to"},{"speaker":"Dominico Lepore","startTime":2892.359,"endTime":2898.449,"body":"understand, and I am sure that"},{"speaker":"Dominico Lepore","startTime":2898.509,"endTime":2901.839,"body":"you know, if people if you have"},{"speaker":"Dominico Lepore","startTime":2898.509,"endTime":2901.839,"body":"people following this podcast,"},{"speaker":"Dominico Lepore","startTime":2901.869,"endTime":2906.459,"body":"you will have a lot of questions"},{"speaker":"Dominico Lepore","startTime":2901.869,"endTime":2906.459,"body":"about it. Is that the"},{"speaker":"Dominico Lepore","startTime":2906.459,"endTime":2913.029,"body":"foundational paradigm of trc"},{"speaker":"Dominico Lepore","startTime":2906.459,"endTime":2913.029,"body":"it's a it's a word that you find"},{"speaker":"Dominico Lepore","startTime":2913.029,"endTime":2916.869,"body":"in Genesis, and it's called"},{"speaker":"Dominico Lepore","startTime":2913.029,"endTime":2916.869,"body":"ferrata, which means"},{"speaker":"Dominico Lepore","startTime":2917.019,"endTime":2922.209,"body":"continuously overcoming"},{"speaker":"Dominico Lepore","startTime":2917.019,"endTime":2922.209,"body":"barriers, okay, continuously"},{"speaker":"Dominico Lepore","startTime":2922.269,"endTime":2927.969,"body":"overcoming a situation that"},{"speaker":"Dominico Lepore","startTime":2922.269,"endTime":2927.969,"body":"limits you. Now, you don't know"},{"speaker":"Dominico Lepore","startTime":2927.969,"endTime":2932.919,"body":"anybody that wants to live a"},{"speaker":"Dominico Lepore","startTime":2927.969,"endTime":2932.919,"body":"life that is predicated upon"},{"speaker":"Dominico Lepore","startTime":2932.949,"endTime":2938.589,"body":"continuously break boundaries."},{"speaker":"Dominico Lepore","startTime":2932.949,"endTime":2938.589,"body":"And yet, I want to thank you for"},{"speaker":"Dominico Lepore","startTime":2938.589,"endTime":2941.559,"body":"quoting them in when he says I"},{"speaker":"Dominico Lepore","startTime":2938.589,"endTime":2941.559,"body":"never apologize for learning."},{"speaker":"Dominico Lepore","startTime":2942.069,"endTime":2947.769,"body":"Deming almost intuitively"},{"speaker":"Dominico Lepore","startTime":2942.069,"endTime":2947.769,"body":"understood that the essence of"},{"speaker":"Dominico Lepore","startTime":2947.769,"endTime":2953.829,"body":"life is learning that life is a"},{"speaker":"Dominico Lepore","startTime":2947.769,"endTime":2953.829,"body":"learning process. There are some"},{"speaker":"Dominico Lepore","startTime":2953.829,"endTime":2958.689,"body":"theory in biology that define"},{"speaker":"Dominico Lepore","startTime":2953.829,"endTime":2958.689,"body":"life as a cognitive process,"},{"speaker":"Dominico Lepore","startTime":2958.929,"endTime":2963.189,"body":"okay, a process of cognition,"},{"speaker":"Dominico Lepore","startTime":2958.929,"endTime":2963.189,"body":"which may happen independently"},{"speaker":"Dominico Lepore","startTime":2963.189,"endTime":2967.809,"body":"from the brain. And in fact, it"},{"speaker":"Dominico Lepore","startTime":2963.189,"endTime":2967.809,"body":"happens in the gods, right? So,"},{"speaker":"Dominico Lepore","startTime":2967.899,"endTime":2973.149,"body":"right, so this idea that for"},{"speaker":"Dominico Lepore","startTime":2967.899,"endTime":2973.149,"body":"Deming, was intuitive,"},{"speaker":"Dominico Lepore","startTime":2973.179,"endTime":2977.409,"body":"essentially, it's completely"},{"speaker":"Dominico Lepore","startTime":2973.179,"endTime":2977.409,"body":"codified in Jewish culture"},{"speaker":"Dominico Lepore","startTime":2977.409,"endTime":2984.189,"body":"completely codified. Okay, this"},{"speaker":"Dominico Lepore","startTime":2977.409,"endTime":2984.189,"body":"idea that life exists as a"},{"speaker":"Dominico Lepore","startTime":2984.189,"endTime":2991.029,"body":"continuous overcoming of the"},{"speaker":"Dominico Lepore","startTime":2984.189,"endTime":2991.029,"body":"strictures that your mighty puts"},{"speaker":"Dominico Lepore","startTime":2991.029,"endTime":2995.439,"body":"you in, okay, and that you have"},{"speaker":"Dominico Lepore","startTime":2991.029,"endTime":2995.439,"body":"to overcome because those are"},{"speaker":"Dominico Lepore","startTime":2995.439,"endTime":2999.219,"body":"the tests that he sends you."},{"speaker":"Dominico Lepore","startTime":2995.439,"endTime":2999.219,"body":"This is something that's"},{"speaker":"Dominico Lepore","startTime":2999.219,"endTime":3003.479,"body":"permeated entirely the work of"},{"speaker":"Dominico Lepore","startTime":2999.219,"endTime":3003.479,"body":"Dr. Goldratt. And has been"},{"speaker":"Dominico Lepore","startTime":3003.509,"endTime":3013.289,"body":"understood by virtually nobody."},{"speaker":"Dominico Lepore","startTime":3003.509,"endTime":3013.289,"body":"He my, you know, you know, deny"},{"speaker":"Dominico Lepore","startTime":3013.289,"endTime":3016.589,"body":"this. But if you interview law"},{"speaker":"Dominico Lepore","startTime":3013.289,"endTime":3016.589,"body":"regard, which is by far and"},{"speaker":"Dominico Lepore","startTime":3016.589,"endTime":3019.289,"body":"large, the most interesting"},{"speaker":"Dominico Lepore","startTime":3016.589,"endTime":3019.289,"body":"person in the gold rock world,"},{"speaker":"Dominico Lepore","startTime":3020.579,"endTime":3026.159,"body":"He came all the way from Boston,"},{"speaker":"Dominico Lepore","startTime":3020.579,"endTime":3026.159,"body":"to here to Victoria, to tell me"},{"speaker":"Dominico Lepore","startTime":3026.189,"endTime":3030.269,"body":"that the things that I've"},{"speaker":"Dominico Lepore","startTime":3026.189,"endTime":3030.269,"body":"written out my things that"},{"speaker":"Dominico Lepore","startTime":3030.269,"endTime":3034.199,"body":"Goldratt had in the back of his"},{"speaker":"Dominico Lepore","startTime":3030.269,"endTime":3034.199,"body":"mind, but he had never been able"},{"speaker":"Dominico Lepore","startTime":3034.259,"endTime":3037.979,"body":"to take them out from gold, that"},{"speaker":"Dominico Lepore","startTime":3034.259,"endTime":3037.979,"body":"gold that has been reluctant to"},{"speaker":"Dominico Lepore","startTime":3037.979,"endTime":3041.699,"body":"say these things all his life,"},{"speaker":"Dominico Lepore","startTime":3037.979,"endTime":3041.699,"body":"because he didn't want his"},{"speaker":"Dominico Lepore","startTime":3041.699,"endTime":3048.239,"body":"approach to be labeled too"},{"speaker":"Dominico Lepore","startTime":3041.699,"endTime":3048.239,"body":"Jewish. In doing so, and God"},{"speaker":"Dominico Lepore","startTime":3048.239,"endTime":3052.289,"body":"bless his soul, he has done an"},{"speaker":"Dominico Lepore","startTime":3048.239,"endTime":3052.289,"body":"enormous disservice to trc"},{"speaker":"Dominico Lepore","startTime":3052.499,"endTime":3057.419,"body":"because that's prevented trc to"},{"speaker":"Dominico Lepore","startTime":3052.499,"endTime":3057.419,"body":"really show what can do and"},{"speaker":"Dominico Lepore","startTime":3057.419,"endTime":3062.339,"body":"attract the right people."},{"speaker":"Dominico Lepore","startTime":3057.419,"endTime":3062.339,"body":"Because today, we have a slew of"},{"speaker":"Dominico Lepore","startTime":3062.339,"endTime":3066.809,"body":"chipmunks around the world"},{"speaker":"Dominico Lepore","startTime":3062.339,"endTime":3066.809,"body":"blubbering nonsense about to"},{"speaker":"Dominico Lepore","startTime":3066.809,"endTime":3072.599,"body":"say, you know, I far from me the"},{"speaker":"Dominico Lepore","startTime":3066.809,"endTime":3072.599,"body":"idea of presenting myself as a"},{"speaker":"Dominico Lepore","startTime":3072.599,"endTime":3077.189,"body":"guru or anything, but I've done"},{"speaker":"Dominico Lepore","startTime":3072.599,"endTime":3077.189,"body":"non negligible things in non"},{"speaker":"Dominico Lepore","startTime":3077.219,"endTime":3081.239,"body":"entirely negligible things in"},{"speaker":"Dominico Lepore","startTime":3077.219,"endTime":3081.239,"body":"management. And today, I am"},{"speaker":"Dominico Lepore","startTime":3081.269,"endTime":3085.199,"body":"working actively in supply"},{"speaker":"Dominico Lepore","startTime":3081.269,"endTime":3085.199,"body":"chains, which are extremely"},{"speaker":"Dominico Lepore","startTime":3085.199,"endTime":3090.719,"body":"complex. And the starting point"},{"speaker":"Dominico Lepore","startTime":3085.199,"endTime":3090.719,"body":"is to take different actors that"},{"speaker":"Dominico Lepore","startTime":3090.719,"endTime":3094.019,"body":"come from different links in"},{"speaker":"Dominico Lepore","startTime":3090.719,"endTime":3094.019,"body":"this chain, and make them"},{"speaker":"Dominico Lepore","startTime":3094.019,"endTime":3099.089,"body":"understand that either the"},{"speaker":"Dominico Lepore","startTime":3094.019,"endTime":3099.089,"body":"paying customer is happy, or"},{"speaker":"Dominico Lepore","startTime":3099.089,"endTime":3103.589,"body":"nobody makes money. And you"},{"speaker":"Dominico Lepore","startTime":3099.089,"endTime":3103.589,"body":"start from that by identifying"},{"speaker":"Dominico Lepore","startTime":3103.619,"endTime":3109.949,"body":"what is the set of fundamental"},{"speaker":"Dominico Lepore","startTime":3103.619,"endTime":3109.949,"body":"assumptions they make on how"},{"speaker":"Dominico Lepore","startTime":3111.48,"endTime":3115.92,"body":"a flow of events through the"},{"speaker":"Dominico Lepore","startTime":3111.48,"endTime":3115.92,"body":"change to go. Now, what is"},{"speaker":"Dominico Lepore","startTime":3115.92,"endTime":3121.47,"body":"important about this is that"},{"speaker":"Dominico Lepore","startTime":3115.92,"endTime":3121.47,"body":"training that you do to your"},{"speaker":"Dominico Lepore","startTime":3121.92,"endTime":3126.33,"body":"synapses, to make them conceive,"},{"speaker":"Dominico Lepore","startTime":3121.92,"endTime":3126.33,"body":"cause and effect relationships"},{"speaker":"Dominico Lepore","startTime":3126.36,"endTime":3129.99,"body":"that you couldn't see before."},{"speaker":"Dominico Lepore","startTime":3126.36,"endTime":3129.99,"body":"And in order to do that, you"},{"speaker":"Dominico Lepore","startTime":3129.99,"endTime":3134.04,"body":"have to embrace the paradigm."},{"speaker":"Dominico Lepore","startTime":3129.99,"endTime":3134.04,"body":"And if you don't come for"},{"speaker":"Dominico Lepore","startTime":3134.04,"endTime":3139.17,"body":"religious, ethnic or personal"},{"speaker":"Dominico Lepore","startTime":3134.04,"endTime":3139.17,"body":"convictions, to a paradigm of"},{"speaker":"Dominico Lepore","startTime":3139.17,"endTime":3142.5,"body":"continuous learning, I will"},{"speaker":"Dominico Lepore","startTime":3139.17,"endTime":3142.5,"body":"never apologize for learning,"},{"speaker":"Dominico Lepore","startTime":3142.68,"endTime":3146.43,"body":"okay? If you don't come from"},{"speaker":"Dominico Lepore","startTime":3142.68,"endTime":3146.43,"body":"that paradigm to see becomes"},{"speaker":"Dominico Lepore","startTime":3146.43,"endTime":3150.96,"body":"impenetrable, or worse, it"},{"speaker":"Dominico Lepore","startTime":3146.43,"endTime":3150.96,"body":"becomes you become mired in a"},{"speaker":"Dominico Lepore","startTime":3150.96,"endTime":3156.9,"body":"series of techniques that sooner"},{"speaker":"Dominico Lepore","startTime":3150.96,"endTime":3156.9,"body":"or later will get into conflict"},{"speaker":"Dominico Lepore","startTime":3156.9,"endTime":3158.94,"body":"with a some accounting gimmick"},{"speaker":"Dominico Lepore","startTime":3156.9,"endTime":3158.94,"body":"works"},{"speaker":"John Willis","startTime":3158.939,"endTime":3160.529,"body":"now is not going to"},{"speaker":"John Willis","startTime":3158.939,"endTime":3160.529,"body":"work in the future. That's"},{"speaker":"John Willis","startTime":3160.529,"endTime":3161.099,"body":"right. Yeah."},{"speaker":"Dominico Lepore","startTime":3162.599,"endTime":3168.149,"body":"So it's a I'm"},{"speaker":"Dominico Lepore","startTime":3162.599,"endTime":3168.149,"body":"not advocating for people"},{"speaker":"Dominico Lepore","startTime":3168.209,"endTime":3175.139,"body":"necessarily, to study bodies of"},{"speaker":"Dominico Lepore","startTime":3168.209,"endTime":3175.139,"body":"knowledge, that might not belong"},{"speaker":"Dominico Lepore","startTime":3175.139,"endTime":3179.039,"body":"to their culture, they might not"},{"speaker":"Dominico Lepore","startTime":3175.139,"endTime":3179.039,"body":"feel affinity. And I'm not"},{"speaker":"Dominico Lepore","startTime":3179.039,"endTime":3184.349,"body":"saying that in order to be a"},{"speaker":"Dominico Lepore","startTime":3179.039,"endTime":3184.349,"body":"good trc practitioner, you"},{"speaker":"Dominico Lepore","startTime":3184.349,"endTime":3188.129,"body":"should be an expert on that."},{"speaker":"Dominico Lepore","startTime":3184.349,"endTime":3188.129,"body":"What people don't should"},{"speaker":"Dominico Lepore","startTime":3188.129,"endTime":3192.809,"body":"understand is that the thinking"},{"speaker":"Dominico Lepore","startTime":3188.129,"endTime":3192.809,"body":"processes of trc, they have"},{"speaker":"Dominico Lepore","startTime":3192.809,"endTime":3198.119,"body":"virtually nothing, virtually"},{"speaker":"Dominico Lepore","startTime":3192.809,"endTime":3198.119,"body":"nothing or very little to do"},{"speaker":"Dominico Lepore","startTime":3198.119,"endTime":3202.589,"body":"with the logic of a computer"},{"speaker":"Dominico Lepore","startTime":3198.119,"endTime":3202.589,"body":"program, which by the way, is"},{"speaker":"Dominico Lepore","startTime":3202.589,"endTime":3207.029,"body":"incredibly flawed, as we look at"},{"speaker":"Dominico Lepore","startTime":3202.589,"endTime":3207.029,"body":"the way computer program works."},{"speaker":"Dominico Lepore","startTime":3207.059,"endTime":3213.209,"body":"So the logic of the program is"},{"speaker":"Dominico Lepore","startTime":3207.059,"endTime":3213.209,"body":"inherently flawed. And they, you"},{"speaker":"Dominico Lepore","startTime":3213.209,"endTime":3217.409,"body":"know, I know that you talk into"},{"speaker":"Dominico Lepore","startTime":3213.209,"endTime":3217.409,"body":"it people a lot. So it people"},{"speaker":"Dominico Lepore","startTime":3217.409,"endTime":3221.939,"body":"should understand that they"},{"speaker":"Dominico Lepore","startTime":3217.409,"endTime":3221.939,"body":"mental circuitry, it's very,"},{"speaker":"Dominico Lepore","startTime":3221.939,"endTime":3225.929,"body":"very limited. And if they want"},{"speaker":"Dominico Lepore","startTime":3221.939,"endTime":3225.929,"body":"to expand their ability to"},{"speaker":"Dominico Lepore","startTime":3225.929,"endTime":3230.069,"body":"conceive, good functioning"},{"speaker":"Dominico Lepore","startTime":3225.929,"endTime":3230.069,"body":"software, they should try and"},{"speaker":"Dominico Lepore","startTime":3230.069,"endTime":3235.709,"body":"learn different ways of"},{"speaker":"Dominico Lepore","startTime":3230.069,"endTime":3235.709,"body":"reasoning of cause and effect in"},{"speaker":"Dominico Lepore","startTime":3235.709,"endTime":3240.179,"body":"a much more emotional way. Okay,"},{"speaker":"Dominico Lepore","startTime":3235.709,"endTime":3240.179,"body":"geeks, I never produce anything"},{"speaker":"Dominico Lepore","startTime":3240.209,"endTime":3246.269,"body":"only in the Big Bang Theory."},{"speaker":"Dominico Lepore","startTime":3240.209,"endTime":3246.269,"body":"Sheldon wins. Reality Reality,"},{"speaker":"Dominico Lepore","startTime":3246.359,"endTime":3249.179,"body":"people that do major"},{"speaker":"Dominico Lepore","startTime":3246.359,"endTime":3249.179,"body":"discoveries, they're not geeks."},{"speaker":"Dominico Lepore","startTime":3249.749,"endTime":3252.179,"body":"Okay, so, geek,"},{"speaker":"John Willis","startTime":3252.629,"endTime":3254.849,"body":"I have a good"},{"speaker":"John Willis","startTime":3252.629,"endTime":3254.849,"body":"friend of mine. He's a he's a"},{"speaker":"John Willis","startTime":3254.849,"endTime":3258.719,"body":"physicist, and he's one of the"},{"speaker":"John Willis","startTime":3254.849,"endTime":3258.719,"body":"he sort of legendary for people."},{"speaker":"John Willis","startTime":3258.719,"endTime":3261.449,"body":"He basically invented something"},{"speaker":"John Willis","startTime":3258.719,"endTime":3261.449,"body":"called infrastructures code"},{"speaker":"John Willis","startTime":3261.449,"endTime":3264.389,"body":"genre, which, like, He's created"},{"speaker":"John Willis","startTime":3261.449,"endTime":3264.389,"body":"a whole way for people to"},{"speaker":"John Willis","startTime":3264.989,"endTime":3267.959,"body":"install infrastructure to sort"},{"speaker":"John Willis","startTime":3264.989,"endTime":3267.959,"body":"of a code, it's a brilliant"},{"speaker":"John Willis","startTime":3267.959,"endTime":3271.139,"body":"stuff. And like, at one time, we"},{"speaker":"John Willis","startTime":3267.959,"endTime":3271.139,"body":"were just hanging out and he was"},{"speaker":"John Willis","startTime":3271.139,"endTime":3274.859,"body":"sort of an I'll probably mangle"},{"speaker":"John Willis","startTime":3271.139,"endTime":3274.859,"body":"this, but he said that, um, you"},{"speaker":"John Willis","startTime":3274.859,"endTime":3277.919,"body":"know, probably the biggest"},{"speaker":"John Willis","startTime":3274.859,"endTime":3277.919,"body":"problem with computer"},{"speaker":"John Willis","startTime":3277.919,"endTime":3282.179,"body":"programming was the, the binary"},{"speaker":"John Willis","startTime":3277.919,"endTime":3282.179,"body":"nature of it. Like, if you could"},{"speaker":"John Willis","startTime":3282.179,"endTime":3286.319,"body":"do a redo, you'd be like, Why is"},{"speaker":"John Willis","startTime":3282.179,"endTime":3286.319,"body":"it like if, you know, it's like,"},{"speaker":"John Willis","startTime":3286.349,"endTime":3289.469,"body":"it's like, you know, so on or"},{"speaker":"John Willis","startTime":3286.349,"endTime":3289.469,"body":"off, right? All your, all your"},{"speaker":"John Willis","startTime":3289.469,"endTime":3291.929,"body":"programming constructs. And I"},{"speaker":"John Willis","startTime":3289.469,"endTime":3291.929,"body":"thought, Well, how would never"},{"speaker":"John Willis","startTime":3291.929,"endTime":3294.269,"body":"be and I'm probably mangling"},{"speaker":"John Willis","startTime":3291.929,"endTime":3294.269,"body":"what he exactly said but the"},{"speaker":"John Willis","startTime":3294.269,"endTime":3297.029,"body":"point I was like, what if you"},{"speaker":"John Willis","startTime":3294.269,"endTime":3297.029,"body":"went back in time and said,"},{"speaker":"John Willis","startTime":3297.029,"endTime":3299.759,"body":"like, let's create Well, you"},{"speaker":"John Willis","startTime":3297.029,"endTime":3299.759,"body":"know, almost what, what quantum"},{"speaker":"John Willis","startTime":3299.759,"endTime":3302.759,"body":"is trying do now but that we"},{"speaker":"John Willis","startTime":3299.759,"endTime":3302.759,"body":"don't want to go there. But but"},{"speaker":"John Willis","startTime":3302.759,"endTime":3305.339,"body":"if you could have thought about"},{"speaker":"John Willis","startTime":3302.759,"endTime":3305.339,"body":"programming in a way that wasn't"},{"speaker":"John Willis","startTime":3305.339,"endTime":3310.439,"body":"pigeonholed to sort of spy mode"},{"speaker":"John Willis","startTime":3305.339,"endTime":3310.439,"body":"and start constant anyway. So,"},{"speaker":"John Willis","startTime":3311.069,"endTime":3313.709,"body":"but you have a product or a"},{"speaker":"John Willis","startTime":3311.069,"endTime":3313.709,"body":"solution and stuff that you're"},{"speaker":"John Willis","startTime":3313.709,"endTime":3314.219,"body":"using"},{"speaker":"Dominico Lepore","startTime":3314.4,"endTime":3322.59,"body":"we Okay, so I'm"},{"speaker":"Dominico Lepore","startTime":3314.4,"endTime":3322.59,"body":"following a more a more evolved"},{"speaker":"Dominico Lepore","startTime":3323.94,"endTime":3330.21,"body":"way of putting together in a"},{"speaker":"Dominico Lepore","startTime":3323.94,"endTime":3330.21,"body":"cohesive and coherent way, their"},{"speaker":"Dominico Lepore","startTime":3330.21,"endTime":3334.05,"body":"main goal that if you look at"},{"speaker":"Dominico Lepore","startTime":3330.21,"endTime":3334.05,"body":"the backlog, there is a step of"},{"speaker":"Dominico Lepore","startTime":3334.05,"endTime":3337.59,"body":"the backlog which says create a"},{"speaker":"Dominico Lepore","startTime":3334.05,"endTime":3337.59,"body":"suitable organizational"},{"speaker":"Dominico Lepore","startTime":3337.59,"endTime":3344.07,"body":"structure. At the time needed or"},{"speaker":"Dominico Lepore","startTime":3337.59,"endTime":3344.07,"body":"dead? No, I had an idea of how"},{"speaker":"Dominico Lepore","startTime":3344.07,"endTime":3347.01,"body":"the structure should be, we knew"},{"speaker":"Dominico Lepore","startTime":3344.07,"endTime":3347.01,"body":"that we had to eliminate"},{"speaker":"Dominico Lepore","startTime":3347.01,"endTime":3351.18,"body":"barriers, we knew that we have"},{"speaker":"Dominico Lepore","startTime":3347.01,"endTime":3351.18,"body":"to drive our fear, we knew that"},{"speaker":"Dominico Lepore","startTime":3351.48,"endTime":3355.17,"body":"there was something inherently"},{"speaker":"Dominico Lepore","startTime":3351.48,"endTime":3355.17,"body":"wrong with the conventional"},{"speaker":"Dominico Lepore","startTime":3355.17,"endTime":3357.99,"body":"functional hierarchy. But we"},{"speaker":"Dominico Lepore","startTime":3355.17,"endTime":3357.99,"body":"don't do not have an answer."},{"speaker":"Dominico Lepore","startTime":3358.38,"endTime":3363.6,"body":"That answer became clearer and"},{"speaker":"Dominico Lepore","startTime":3358.38,"endTime":3363.6,"body":"clearer to my team and I over"},{"speaker":"Dominico Lepore","startTime":3363.6,"endTime":3368.82,"body":"the years, and took the form of"},{"speaker":"Dominico Lepore","startTime":3363.6,"endTime":3368.82,"body":"what we call the network of"},{"speaker":"Dominico Lepore","startTime":3368.82,"endTime":3373.35,"body":"projects. So essentially, if you"},{"speaker":"Dominico Lepore","startTime":3368.82,"endTime":3373.35,"body":"look at the Deming production"},{"speaker":"Dominico Lepore","startTime":3373.35,"endTime":3378.54,"body":"view, there's a system. In order"},{"speaker":"Dominico Lepore","startTime":3373.35,"endTime":3378.54,"body":"to make that operational, we"},{"speaker":"Dominico Lepore","startTime":3378.54,"endTime":3386.01,"body":"have inserted a constraint in"},{"speaker":"Dominico Lepore","startTime":3378.54,"endTime":3386.01,"body":"that in that diagram, where all"},{"speaker":"Dominico Lepore","startTime":3386.01,"endTime":3389.19,"body":"the other arrows, they have to"},{"speaker":"Dominico Lepore","startTime":3386.01,"endTime":3389.19,"body":"be built in a way they're"},{"speaker":"Dominico Lepore","startTime":3389.19,"endTime":3393.15,"body":"subordinate to that constraint,"},{"speaker":"Dominico Lepore","startTime":3389.19,"endTime":3393.15,"body":"with the buffer, and with the"},{"speaker":"Dominico Lepore","startTime":3393.15,"endTime":3397.65,"body":"control charts that monitor the"},{"speaker":"Dominico Lepore","startTime":3393.15,"endTime":3397.65,"body":"isolation. Now there is a"},{"speaker":"Dominico Lepore","startTime":3397.65,"endTime":3403.17,"body":"costume, you can find it in all"},{"speaker":"Dominico Lepore","startTime":3397.65,"endTime":3403.17,"body":"of our books. How do you how do"},{"speaker":"Dominico Lepore","startTime":3403.17,"endTime":3408.24,"body":"we transform that cartoon into"},{"speaker":"Dominico Lepore","startTime":3403.17,"endTime":3408.24,"body":"an operation in the Deming sense"},{"speaker":"Dominico Lepore","startTime":3408.24,"endTime":3412.65,"body":"in an operational in an"},{"speaker":"Dominico Lepore","startTime":3408.24,"endTime":3412.65,"body":"operational way? How do you"},{"speaker":"Dominico Lepore","startTime":3412.68,"endTime":3416.97,"body":"transform that cash to into a"},{"speaker":"Dominico Lepore","startTime":3412.68,"endTime":3416.97,"body":"company that can function day"},{"speaker":"Dominico Lepore","startTime":3416.97,"endTime":3422.64,"body":"one. And we develop this concept"},{"speaker":"Dominico Lepore","startTime":3416.97,"endTime":3422.64,"body":"starting from the foundational"},{"speaker":"Dominico Lepore","startTime":3422.67,"endTime":3426.09,"body":"elements of what an organization"},{"speaker":"Dominico Lepore","startTime":3422.67,"endTime":3426.09,"body":"is an organization is, you know,"},{"speaker":"Dominico Lepore","startTime":3426.09,"endTime":3428.7,"body":"people that work in an"},{"speaker":"Dominico Lepore","startTime":3426.09,"endTime":3428.7,"body":"organization, they do"},{"speaker":"Dominico Lepore","startTime":3428.7,"endTime":3433.38,"body":"fundamentally two things. One is"},{"speaker":"Dominico Lepore","startTime":3428.7,"endTime":3433.38,"body":"to operate repetitive processes,"},{"speaker":"Dominico Lepore","startTime":3433.77,"endTime":3438.24,"body":"the cleaning, the closing of the"},{"speaker":"Dominico Lepore","startTime":3433.77,"endTime":3438.24,"body":"books, preventive maintenance,"},{"speaker":"Dominico Lepore","startTime":3438.27,"endTime":3443.1,"body":"whatever, or they work on"},{"speaker":"Dominico Lepore","startTime":3438.27,"endTime":3443.1,"body":"projects, which is a marketing"},{"speaker":"Dominico Lepore","startTime":3443.1,"endTime":3448.35,"body":"campaign, which is adopting new"},{"speaker":"Dominico Lepore","startTime":3443.1,"endTime":3448.35,"body":"technology, whatever. So in"},{"speaker":"Dominico Lepore","startTime":3448.35,"endTime":3454.62,"body":"order to overcome the barriers,"},{"speaker":"Dominico Lepore","startTime":3448.35,"endTime":3454.62,"body":"okay, eliminate barriers, we"},{"speaker":"Dominico Lepore","startTime":3454.62,"endTime":3459.42,"body":"need to have a practical"},{"speaker":"Dominico Lepore","startTime":3454.62,"endTime":3459.42,"body":"operational way to tell people"},{"speaker":"Dominico Lepore","startTime":3459.45,"endTime":3464.25,"body":"what to do when they come to"},{"speaker":"Dominico Lepore","startTime":3459.45,"endTime":3464.25,"body":"work. Otherwise, if we don't"},{"speaker":"Dominico Lepore","startTime":3464.25,"endTime":3470.43,"body":"create for people a path, a"},{"speaker":"Dominico Lepore","startTime":3464.25,"endTime":3470.43,"body":"pattern of work and growth"},{"speaker":"Dominico Lepore","startTime":3470.46,"endTime":3474.03,"body":"within an organization, people"},{"speaker":"Dominico Lepore","startTime":3470.46,"endTime":3474.03,"body":"will never switch people will"},{"speaker":"Dominico Lepore","startTime":3474.03,"endTime":3477.36,"body":"always refer to the boss, and"},{"speaker":"Dominico Lepore","startTime":3474.03,"endTime":3477.36,"body":"they subordinate and they will"},{"speaker":"Dominico Lepore","startTime":3477.36,"endTime":3482.73,"body":"never come out of that prison."},{"speaker":"Dominico Lepore","startTime":3477.36,"endTime":3482.73,"body":"So we developed the conceptual"},{"speaker":"Dominico Lepore","startTime":3482.76,"endTime":3487.53,"body":"infrastructure for doing that"},{"speaker":"Dominico Lepore","startTime":3482.76,"endTime":3487.53,"body":"the methodology to deploy blah,"},{"speaker":"Dominico Lepore","startTime":3487.53,"endTime":3491.97,"body":"blah, blah, blah. But then, we"},{"speaker":"Dominico Lepore","startTime":3487.53,"endTime":3491.97,"body":"had the problem of exemplifying"},{"speaker":"Dominico Lepore","startTime":3491.97,"endTime":3495.36,"body":"that we had the problem of"},{"speaker":"Dominico Lepore","startTime":3491.97,"endTime":3495.36,"body":"showing how that could actually"},{"speaker":"Dominico Lepore","startTime":3495.36,"endTime":3504.3,"body":"work. And so very reluctantly,"},{"speaker":"Dominico Lepore","startTime":3495.36,"endTime":3504.3,"body":"we tackle first the mathematical"},{"speaker":"Dominico Lepore","startTime":3504.3,"endTime":3509.34,"body":"problem producing over 100 pages"},{"speaker":"Dominico Lepore","startTime":3504.3,"endTime":3509.34,"body":"of beautiful romance,"},{"speaker":"Dominico Lepore","startTime":3509.37,"endTime":3514.59,"body":"mathematical romance. And then"},{"speaker":"Dominico Lepore","startTime":3509.37,"endTime":3514.59,"body":"we embedded that into a softer"},{"speaker":"Dominico Lepore","startTime":3514.59,"endTime":3518.25,"body":"into a code, which is now"},{"speaker":"Dominico Lepore","startTime":3514.59,"endTime":3518.25,"body":"available for everybody. And,"},{"speaker":"Dominico Lepore","startTime":3518.7,"endTime":3524.97,"body":"you know, everybody was serious"},{"speaker":"Dominico Lepore","startTime":3518.7,"endTime":3524.97,"body":"about taking a taking a shot,"},{"speaker":"Dominico Lepore","startTime":3525.66,"endTime":3529.71,"body":"transforming their organization"},{"speaker":"Dominico Lepore","startTime":3525.66,"endTime":3529.71,"body":"into a systemic one. And as is"},{"speaker":"Dominico Lepore","startTime":3529.71,"endTime":3534.72,"body":"not the faint hearted, as Deming"},{"speaker":"Dominico Lepore","startTime":3529.71,"endTime":3534.72,"body":"would say, can use our softer"},{"speaker":"Dominico Lepore","startTime":3534.81,"endTime":3539.07,"body":"and God bless them. We we are"},{"speaker":"Dominico Lepore","startTime":3534.81,"endTime":3539.07,"body":"not a software house, we just"},{"speaker":"Dominico Lepore","startTime":3539.07,"endTime":3543.9,"body":"made it available for a fee."},{"speaker":"Dominico Lepore","startTime":3539.07,"endTime":3543.9,"body":"Well, for individually is"},{"speaker":"Dominico Lepore","startTime":3543.9,"endTime":3546.51,"body":"essentially free. But for"},{"speaker":"Dominico Lepore","startTime":3543.9,"endTime":3546.51,"body":"organizations that want to"},{"speaker":"Dominico Lepore","startTime":3546.51,"endTime":3550.5,"body":"embrace it, it's a negligible"},{"speaker":"Dominico Lepore","startTime":3546.51,"endTime":3550.5,"body":"expense, just to keep it"},{"speaker":"Dominico Lepore","startTime":3550.5,"endTime":3555.42,"body":"running. They can have it in"},{"speaker":"Dominico Lepore","startTime":3550.5,"endTime":3555.42,"body":"whichever form they like. The"},{"speaker":"Dominico Lepore","startTime":3555.42,"endTime":3560.43,"body":"point is that unless they are"},{"speaker":"Dominico Lepore","startTime":3555.42,"endTime":3560.43,"body":"serious about what they do,"},{"speaker":"Dominico Lepore","startTime":3560.73,"endTime":3564.03,"body":"unless they don't want to pass"},{"speaker":"Dominico Lepore","startTime":3560.73,"endTime":3564.03,"body":"around with it, and ask me"},{"speaker":"Dominico Lepore","startTime":3564.03,"endTime":3568.11,"body":"questions is why doesn't he put"},{"speaker":"Dominico Lepore","startTime":3564.03,"endTime":3568.11,"body":"the milestone? Or why doesn't"},{"speaker":"Dominico Lepore","startTime":3568.11,"endTime":3570.93,"body":"allow me to do this? Or that"},{"speaker":"Dominico Lepore","startTime":3568.11,"endTime":3570.93,"body":"that bothers me."},{"speaker":"John Willis","startTime":3570.93,"endTime":3572.88,"body":"I mean, they're"},{"speaker":"John Willis","startTime":3570.93,"endTime":3572.88,"body":"like, Damn, he would not"},{"speaker":"John Willis","startTime":3572.88,"endTime":3575.34,"body":"tolerate that. Right? You're"},{"speaker":"John Willis","startTime":3572.88,"endTime":3575.34,"body":"right, like exactly. You"},{"speaker":"John Willis","startTime":3575.34,"endTime":3577.83,"body":"couldn't ask like why did you"},{"speaker":"John Willis","startTime":3575.34,"endTime":3577.83,"body":"say it that way? They like move"},{"speaker":"John Willis","startTime":3577.83,"endTime":3579.42,"body":"on, buddy. That's so"},{"speaker":"Dominico Lepore","startTime":3579.45,"endTime":3583.35,"body":"they can go to"},{"speaker":"Dominico Lepore","startTime":3579.45,"endTime":3583.35,"body":"a website and go to a website."},{"speaker":"Dominico Lepore","startTime":3583.38,"endTime":3588.21,"body":"They can download a beautiful, a"},{"speaker":"Dominico Lepore","startTime":3583.38,"endTime":3588.21,"body":"beautiful, it took us a long"},{"speaker":"Dominico Lepore","startTime":3588.21,"endTime":3591.81,"body":"time to write a introduction to"},{"speaker":"Dominico Lepore","startTime":3588.21,"endTime":3591.81,"body":"the software including the"},{"speaker":"Dominico Lepore","startTime":3591.81,"endTime":3597.21,"body":"instructions, okay. They can"},{"speaker":"Dominico Lepore","startTime":3591.81,"endTime":3597.21,"body":"start using with it. Enjoy and"},{"speaker":"Dominico Lepore","startTime":3597.21,"endTime":3603.06,"body":"start bumping into the Cognitive"},{"speaker":"Dominico Lepore","startTime":3597.21,"endTime":3603.06,"body":"constraint because, you know, we"},{"speaker":"Dominico Lepore","startTime":3603.06,"endTime":3608.64,"body":"have more than 10,000 people"},{"speaker":"Dominico Lepore","startTime":3603.06,"endTime":3608.64,"body":"following us. And they love us."},{"speaker":"Dominico Lepore","startTime":3608.64,"endTime":3612.51,"body":"We have a groupie slide the"},{"speaker":"Dominico Lepore","startTime":3608.64,"endTime":3612.51,"body":"Rolling Stones, as I will be I"},{"speaker":"Dominico Lepore","startTime":3612.51,"endTime":3613.17,"body":"said only. So"},{"speaker":"John Willis","startTime":3613.889,"endTime":3616.769,"body":"that's a major"},{"speaker":"John Willis","startTime":3613.889,"endTime":3616.769,"body":"Keith Richards character."},{"speaker":"Dominico Lepore","startTime":3617.07,"endTime":3619.89,"body":"Right. So we"},{"speaker":"Dominico Lepore","startTime":3617.07,"endTime":3619.89,"body":"have lots of groupies, and these"},{"speaker":"Dominico Lepore","startTime":3619.89,"endTime":3622.38,"body":"groupies, they all have"},{"speaker":"Dominico Lepore","startTime":3619.89,"endTime":3622.38,"body":"intermediate positions in"},{"speaker":"Dominico Lepore","startTime":3622.38,"endTime":3626.43,"body":"companies, some cases, also vice"},{"speaker":"Dominico Lepore","startTime":3622.38,"endTime":3626.43,"body":"presidents, right? They, they"},{"speaker":"Dominico Lepore","startTime":3626.43,"endTime":3630.66,"body":"profess their undying loyalty,"},{"speaker":"Dominico Lepore","startTime":3626.43,"endTime":3630.66,"body":"attending and all that, but they"},{"speaker":"Dominico Lepore","startTime":3630.66,"endTime":3634.77,"body":"don't move. So this is a, they"},{"speaker":"Dominico Lepore","startTime":3630.66,"endTime":3634.77,"body":"should be looking at the"},{"speaker":"Dominico Lepore","startTime":3634.77,"endTime":3642.51,"body":"software as a testament to their"},{"speaker":"Dominico Lepore","startTime":3634.77,"endTime":3642.51,"body":"unwillingness to do something in"},{"speaker":"Dominico Lepore","startTime":3642.51,"endTime":3647.58,"body":"the company. If so, this"},{"speaker":"Dominico Lepore","startTime":3642.51,"endTime":3647.58,"body":"software is a punishment, their"},{"speaker":"Dominico Lepore","startTime":3647.61,"endTime":3652.38,"body":"inability to move anything in"},{"speaker":"Dominico Lepore","startTime":3647.61,"endTime":3652.38,"body":"their organization, or as we are"},{"speaker":"Dominico Lepore","startTime":3652.41,"endTime":3655.77,"body":"in North America, now we need to"},{"speaker":"Dominico Lepore","startTime":3652.41,"endTime":3655.77,"body":"be positive, they could see that"},{"speaker":"Dominico Lepore","startTime":3655.77,"endTime":3659.94,"body":"as a gentle prompt, you know, to"},{"speaker":"Dominico Lepore","startTime":3655.77,"endTime":3659.94,"body":"do something in that"},{"speaker":"Dominico Lepore","startTime":3659.94,"endTime":3660.78,"body":"organization."},{"speaker":"John Willis","startTime":3661.53,"endTime":3664.59,"body":"That's awesome. All"},{"speaker":"John Willis","startTime":3661.53,"endTime":3664.59,"body":"right. So we'll put all the"},{"speaker":"John Willis","startTime":3664.59,"endTime":3667.56,"body":"links in but what are the places"},{"speaker":"John Willis","startTime":3664.59,"endTime":3667.56,"body":"that I got a bonus question for"},{"speaker":"John Willis","startTime":3667.56,"endTime":3670.41,"body":"you, though, but what are the"},{"speaker":"John Willis","startTime":3667.56,"endTime":3670.41,"body":"links that we should be putting"},{"speaker":"John Willis","startTime":3670.41,"endTime":3670.98,"body":"in there and"},{"speaker":"Dominico Lepore","startTime":3671.429,"endTime":3674.399,"body":"we have a, we"},{"speaker":"Dominico Lepore","startTime":3671.429,"endTime":3674.399,"body":"even went through the struggle"},{"speaker":"Dominico Lepore","startTime":3674.399,"endTime":3677.729,"body":"of building a website, so people"},{"speaker":"Dominico Lepore","startTime":3674.399,"endTime":3677.729,"body":"can download it and on pieces"},{"speaker":"Dominico Lepore","startTime":3677.729,"endTime":3683.099,"body":"often is called essential.com."},{"speaker":"Dominico Lepore","startTime":3677.729,"endTime":3683.099,"body":"Okay, with the with three"},{"speaker":"Dominico Lepore","startTime":3683.099,"endTime":3689.189,"body":"instead of E. So S is essential"},{"speaker":"Dominico Lepore","startTime":3683.099,"endTime":3689.189,"body":"e Ws, three, and then essential"},{"speaker":"Dominico Lepore","startTime":3689.189,"endTime":3693.299,"body":"with three in the middle.com. Or"},{"speaker":"Dominico Lepore","startTime":3689.189,"endTime":3693.299,"body":"they can come go to it through"},{"speaker":"Dominico Lepore","startTime":3693.299,"endTime":3697.049,"body":"our website intelligent"},{"speaker":"Dominico Lepore","startTime":3693.299,"endTime":3697.049,"body":"management.ws."},{"speaker":"John Willis","startTime":3698.579,"endTime":3701.009,"body":"This bonus"},{"speaker":"John Willis","startTime":3698.579,"endTime":3701.009,"body":"questions may or may not make it"},{"speaker":"John Willis","startTime":3701.009,"endTime":3705.149,"body":"in the final edit, because"},{"speaker":"John Willis","startTime":3701.009,"endTime":3705.149,"body":"depending on your answer. I"},{"speaker":"John Willis","startTime":3705.149,"endTime":3708.089,"body":"don't read much fiction just"},{"speaker":"John Willis","startTime":3705.149,"endTime":3708.089,"body":"because I've got such a queue of"},{"speaker":"John Willis","startTime":3708.089,"endTime":3712.049,"body":"all these other books. But the"},{"speaker":"John Willis","startTime":3708.089,"endTime":3712.049,"body":"one person that I probably"},{"speaker":"John Willis","startTime":3712.049,"endTime":3717.929,"body":"enjoyed the most of the 20 years"},{"speaker":"John Willis","startTime":3712.049,"endTime":3717.929,"body":"is Umberto Eco. Oh, yeah. Yeah."},{"speaker":"John Willis","startTime":3717.929,"endTime":3721.589,"body":"So just I figured you're the"},{"speaker":"John Willis","startTime":3717.929,"endTime":3721.589,"body":"intellectual that you are, you"},{"speaker":"John Willis","startTime":3721.589,"endTime":3722.759,"body":"must have been a huge fan."},{"speaker":"Dominico Lepore","startTime":3722.82,"endTime":3727.98,"body":"Oh, you know,"},{"speaker":"Dominico Lepore","startTime":3722.82,"endTime":3727.98,"body":"Umberto Eco is one of the most"},{"speaker":"Dominico Lepore","startTime":3728.01,"endTime":3734.49,"body":"eminent intellectuals that Italy"},{"speaker":"Dominico Lepore","startTime":3728.01,"endTime":3734.49,"body":"has had last century. He has"},{"speaker":"Dominico Lepore","startTime":3734.49,"endTime":3738.99,"body":"created ies builder. And"},{"speaker":"Dominico Lepore","startTime":3734.49,"endTime":3738.99,"body":"frankly, thank you for this"},{"speaker":"Dominico Lepore","startTime":3738.99,"endTime":3740.49,"body":"question. I hope he does make it"},{"speaker":"John Willis","startTime":3740.52,"endTime":3743.13,"body":"I love No, we will"},{"speaker":"John Willis","startTime":3740.52,"endTime":3743.13,"body":"now yeah, if you would have said"},{"speaker":"John Willis","startTime":3743.13,"endTime":3747.06,"body":"I don't always I took the risk"},{"speaker":"John Willis","startTime":3743.13,"endTime":3747.06,"body":"knowing that you would have this"},{"speaker":"John Willis","startTime":3747.06,"endTime":3749.43,"body":"Italian right. I know that that"},{"speaker":"John Willis","startTime":3747.06,"endTime":3749.43,"body":"was part of it. But I didn't"},{"speaker":"John Willis","startTime":3749.43,"endTime":3751.56,"body":"want to sue all Italians. No,"},{"speaker":"John Willis","startTime":3749.43,"endTime":3751.56,"body":"you know,"},{"speaker":"Dominico Lepore","startTime":3752.909,"endTime":3755.429,"body":"Miko did"},{"speaker":"Dominico Lepore","startTime":3752.909,"endTime":3755.429,"body":"something spectacular and"},{"speaker":"Dominico Lepore","startTime":3755.429,"endTime":3760.559,"body":"subliminally in some way i He"},{"speaker":"Dominico Lepore","startTime":3755.429,"endTime":3760.559,"body":"inspired me, because what"},{"speaker":"Dominico Lepore","startTime":3760.559,"endTime":3764.609,"body":"Ambassador eco did was to"},{"speaker":"Dominico Lepore","startTime":3760.559,"endTime":3764.609,"body":"connect fundamental"},{"speaker":"Dominico Lepore","startTime":3764.699,"endTime":3769.379,"body":"philosophical knowledge, which"},{"speaker":"Dominico Lepore","startTime":3764.699,"endTime":3769.379,"body":"he did not contribute to the way"},{"speaker":"Dominico Lepore","startTime":3769.379,"endTime":3772.589,"body":"I did not contribute to"},{"speaker":"Dominico Lepore","startTime":3769.379,"endTime":3772.589,"body":"fundamental science right, but"},{"speaker":"Dominico Lepore","startTime":3772.589,"endTime":3779.459,"body":"he created the bridge to"},{"speaker":"Dominico Lepore","startTime":3772.589,"endTime":3779.459,"body":"everyday use of it. So, he had"},{"speaker":"Dominico Lepore","startTime":3779.459,"endTime":3785.759,"body":"the intellectual mind to"},{"speaker":"Dominico Lepore","startTime":3779.459,"endTime":3785.759,"body":"understand deep, very deep"},{"speaker":"Dominico Lepore","startTime":3785.789,"endTime":3788.849,"body":"philosophy, the deep"},{"speaker":"Dominico Lepore","startTime":3785.789,"endTime":3788.849,"body":"philosophical discourse around"},{"speaker":"Dominico Lepore","startTime":3788.879,"endTime":3791.429,"body":"the human being and in"},{"speaker":"Dominico Lepore","startTime":3788.879,"endTime":3791.429,"body":"particular, in the field of"},{"speaker":"Dominico Lepore","startTime":3791.429,"endTime":3795.629,"body":"philosophy called semiotics."},{"speaker":"Dominico Lepore","startTime":3791.429,"endTime":3795.629,"body":"Okay, so he had the intellectual"},{"speaker":"Dominico Lepore","startTime":3795.629,"endTime":3802.199,"body":"mind to understand that any had"},{"speaker":"Dominico Lepore","startTime":3795.629,"endTime":3802.199,"body":"the method and the thoroughness"},{"speaker":"Dominico Lepore","startTime":3802.289,"endTime":3806.879,"body":"to translate that into something"},{"speaker":"Dominico Lepore","startTime":3802.289,"endTime":3806.879,"body":"that people can actually"},{"speaker":"Dominico Lepore","startTime":3806.879,"endTime":3810.299,"body":"understand. The first example"},{"speaker":"Dominico Lepore","startTime":3806.879,"endTime":3810.299,"body":"was a book called The Name of"},{"speaker":"Dominico Lepore","startTime":3810.299,"endTime":3813.059,"body":"the Rose. Yeah, Republic anyway,"},{"speaker":"Dominico Lepore","startTime":3810.299,"endTime":3813.059,"body":"what"},{"speaker":"John Willis","startTime":3813.06,"endTime":3816.18,"body":"am I? I mean, I"},{"speaker":"John Willis","startTime":3813.06,"endTime":3816.18,"body":"love focus pendulum, but naming"},{"speaker":"John Willis","startTime":3816.18,"endTime":3817.05,"body":"the rose to me."},{"speaker":"Dominico Lepore","startTime":3817.409,"endTime":3820.769,"body":"Yeah, it's the"},{"speaker":"Dominico Lepore","startTime":3817.409,"endTime":3820.769,"body":"name of the rose is a little bit"},{"speaker":"Dominico Lepore","startTime":3820.769,"endTime":3826.529,"body":"like, out of the crisis, because"},{"speaker":"Dominico Lepore","startTime":3820.769,"endTime":3826.529,"body":"everybody alleged to have"},{"speaker":"Dominico Lepore","startTime":3826.529,"endTime":3830.129,"body":"written it to have ready. But I"},{"speaker":"Dominico Lepore","startTime":3826.529,"endTime":3830.129,"body":"don't think that that many"},{"speaker":"Dominico Lepore","startTime":3830.129,"endTime":3834.389,"body":"people understood it, because"},{"speaker":"Dominico Lepore","startTime":3830.129,"endTime":3834.389,"body":"there is a Latin language back."},{"speaker":"Dominico Lepore","startTime":3834.389,"endTime":3838.349,"body":"Yeah. There is an amount of"},{"speaker":"Dominico Lepore","startTime":3834.389,"endTime":3838.349,"body":"history behind it, that is off."},{"speaker":"Dominico Lepore","startTime":3838.379,"endTime":3843.269,"body":"But again, that is miracle. So"},{"speaker":"Dominico Lepore","startTime":3838.379,"endTime":3843.269,"body":"he was able to inspire people to"},{"speaker":"Dominico Lepore","startTime":3843.269,"endTime":3846.779,"body":"become involved. And then in all"},{"speaker":"Dominico Lepore","startTime":3843.269,"endTime":3846.779,"body":"the books that all the movies"},{"speaker":"Dominico Lepore","startTime":3846.779,"endTime":3849.149,"body":"that he seen with Tom Hanks and,"},{"speaker":"Dominico Lepore","startTime":3846.779,"endTime":3849.149,"body":"and"},{"speaker":"John Willis","startTime":3849.42,"endTime":3851.79,"body":"that's, that's how"},{"speaker":"John Willis","startTime":3849.42,"endTime":3851.79,"body":"I found out about a burnout"},{"speaker":"John Willis","startTime":3851.79,"endTime":3854.4,"body":"girlfriend. I was going on about"},{"speaker":"John Willis","startTime":3851.79,"endTime":3854.4,"body":"how much I love The Da Vinci"},{"speaker":"John Willis","startTime":3854.4,"endTime":3857.22,"body":"Code, and a friend of mine said,"},{"speaker":"John Willis","startTime":3854.4,"endTime":3857.22,"body":"Do you want to read the grownup"},{"speaker":"John Willis","startTime":3857.22,"endTime":3861.48,"body":"version? Do you need to read"},{"speaker":"John Willis","startTime":3857.22,"endTime":3861.48,"body":"that book was Benjamin okay. And"},{"speaker":"John Willis","startTime":3861.48,"endTime":3863.91,"body":"then I realized, oh my God,"},{"speaker":"John Willis","startTime":3861.48,"endTime":3863.91,"body":"that's just not real book. So"},{"speaker":"John Willis","startTime":3864.0,"endTime":3866.46,"body":"yeah, no, I, I'm, I'm a huge fan"},{"speaker":"John Willis","startTime":3864.0,"endTime":3866.46,"body":"of"},{"speaker":"Dominico Lepore","startTime":3870.3,"endTime":3872.01,"body":"mystic in the"},{"speaker":"Dominico Lepore","startTime":3870.3,"endTime":3872.01,"body":"Italian panorama."},{"speaker":"John Willis","startTime":3872.49,"endTime":3874.56,"body":"I bet yeah, no,"},{"speaker":"John Willis","startTime":3872.49,"endTime":3874.56,"body":"I've read three or four of his"},{"speaker":"John Willis","startTime":3874.56,"endTime":3878.94,"body":"books, but I love I just I wish"},{"speaker":"John Willis","startTime":3874.56,"endTime":3878.94,"body":"I had more time to sort of"},{"speaker":"John Willis","startTime":3878.94,"endTime":3880.11,"body":"explore that the"},{"speaker":"Dominico Lepore","startTime":3880.14,"endTime":3883.35,"body":"maybe one one"},{"speaker":"Dominico Lepore","startTime":3880.14,"endTime":3883.35,"body":"factoid that you might not know"},{"speaker":"Dominico Lepore","startTime":3883.95,"endTime":3888.6,"body":"that Tyco was hired fresh out of"},{"speaker":"Dominico Lepore","startTime":3883.95,"endTime":3888.6,"body":"university by Adriano Olivetti,"},{"speaker":"Dominico Lepore","startTime":3888.84,"endTime":3892.53,"body":"the founder of Olivetti, and he"},{"speaker":"Dominico Lepore","startTime":3888.84,"endTime":3892.53,"body":"remembers as one of the fondest"},{"speaker":"Dominico Lepore","startTime":3892.53,"endTime":3895.56,"body":"memories that he worked at the"},{"speaker":"Dominico Lepore","startTime":3892.53,"endTime":3895.56,"body":"production line for six months."},{"speaker":"Dominico Lepore","startTime":3895.65,"endTime":3899.52,"body":"Oh, wow, that's awesome. Yeah,"},{"speaker":"Dominico Lepore","startTime":3895.65,"endTime":3899.52,"body":"Olivetti which was the single"},{"speaker":"Dominico Lepore","startTime":3899.52,"endTime":3904.14,"body":"greatest industrialists that the"},{"speaker":"Dominico Lepore","startTime":3899.52,"endTime":3904.14,"body":"Western world has had in the"},{"speaker":"Dominico Lepore","startTime":3904.17,"endTime":3908.73,"body":"after war is the guy that"},{"speaker":"Dominico Lepore","startTime":3904.17,"endTime":3908.73,"body":"promoted the the computer. You"},{"speaker":"Dominico Lepore","startTime":3908.73,"endTime":3910.65,"body":"know, the first personal"},{"speaker":"Dominico Lepore","startTime":3908.73,"endTime":3910.65,"body":"computer was produced by"},{"speaker":"Dominico Lepore","startTime":3910.65,"endTime":3917.79,"body":"Olivetti Olivetti used to pick"},{"speaker":"Dominico Lepore","startTime":3910.65,"endTime":3917.79,"body":"his bright students everywhere."},{"speaker":"Dominico Lepore","startTime":3917.82,"endTime":3921.18,"body":"So that's a good side"},{"speaker":"Dominico Lepore","startTime":3917.82,"endTime":3921.18,"body":"philosophy. And he brought it to"},{"speaker":"Dominico Lepore","startTime":3921.18,"endTime":3924.81,"body":"a company that was producing"},{"speaker":"Dominico Lepore","startTime":3921.18,"endTime":3924.81,"body":"technology, because his idea was"},{"speaker":"Dominico Lepore","startTime":3924.81,"endTime":3929.34,"body":"that knowledge is a systemic"},{"speaker":"Dominico Lepore","startTime":3924.81,"endTime":3929.34,"body":"entity. So that is made of"},{"speaker":"Dominico Lepore","startTime":3929.34,"endTime":3933.09,"body":"different parts that have to"},{"speaker":"Dominico Lepore","startTime":3929.34,"endTime":3933.09,"body":"interact. So Umberto Eco was one"},{"speaker":"Dominico Lepore","startTime":3933.09,"endTime":3938.73,"body":"of the the Olivetti boys. So he"},{"speaker":"Dominico Lepore","startTime":3933.09,"endTime":3938.73,"body":"started to get involved in"},{"speaker":"Dominico Lepore","startTime":3938.73,"endTime":3942.57,"body":"computers. And yeah, because"},{"speaker":"John Willis","startTime":3942.6,"endTime":3945.18,"body":"we are forever but"},{"speaker":"John Willis","startTime":3942.6,"endTime":3945.18,"body":"I love that the whole focus"},{"speaker":"John Willis","startTime":3945.18,"endTime":3948.96,"body":"pendulum is you can see like,"},{"speaker":"John Willis","startTime":3945.18,"endTime":3948.96,"body":"now you if somebody if you read"},{"speaker":"John Willis","startTime":3948.96,"endTime":3951.96,"body":"it, now you're saying like, like"},{"speaker":"John Willis","startTime":3948.96,"endTime":3951.96,"body":"he thought, but at the time"},{"speaker":"John Willis","startTime":3951.96,"endTime":3955.95,"body":"thinking the word processor was"},{"speaker":"John Willis","startTime":3951.96,"endTime":3955.95,"body":"this magical new thing, that all"},{"speaker":"John Willis","startTime":3955.95,"endTime":3959.4,"body":"you had to do is feed in some"},{"speaker":"John Willis","startTime":3955.95,"endTime":3959.4,"body":"variables, and he created a"},{"speaker":"John Willis","startTime":3959.4,"endTime":3962.85,"body":"book, and then somehow it took a"},{"speaker":"John Willis","startTime":3959.4,"endTime":3962.85,"body":"life of its own. I mean, that"},{"speaker":"John Willis","startTime":3962.85,"endTime":3965.82,"body":"is, I mean, I mean, somebody"},{"speaker":"John Willis","startTime":3962.85,"endTime":3965.82,"body":"like take that work. Didn't you"},{"speaker":"John Willis","startTime":3965.82,"endTime":3968.55,"body":"realize what process we're in"},{"speaker":"John Willis","startTime":3965.82,"endTime":3968.55,"body":"that possible, but I was thought"},{"speaker":"John Willis","startTime":3968.55,"endTime":3970.86,"body":"if I was ever going to write a"},{"speaker":"John Willis","startTime":3968.55,"endTime":3970.86,"body":"book, I'd write a version like"},{"speaker":"John Willis","startTime":3970.86,"endTime":3975.81,"body":"that. But using Google, you can"},{"speaker":"John Willis","startTime":3970.86,"endTime":3975.81,"body":"use Google to say like, it sort"},{"speaker":"John Willis","startTime":3975.81,"endTime":3979.59,"body":"of took on it. Anyway, I'm a big"},{"speaker":"John Willis","startTime":3975.81,"endTime":3979.59,"body":"fan as well. This was great. I"},{"speaker":"John Willis","startTime":3979.59,"endTime":3982.65,"body":"hope you enjoy it as much as I"},{"speaker":"John Willis","startTime":3979.59,"endTime":3982.65,"body":"did. A much. Thank"},{"speaker":"Dominico Lepore","startTime":3982.65,"endTime":3983.79,"body":"you so much for"},{"speaker":"Dominico Lepore","startTime":3982.65,"endTime":3983.79,"body":"having me."},{"speaker":"John Willis","startTime":3983.82,"endTime":3985.68,"body":"Yeah. And I thank"},{"speaker":"John Willis","startTime":3983.82,"endTime":3985.68,"body":"you for coming. This is sort of"},{"speaker":"John Willis","startTime":3985.68,"endTime":3989.01,"body":"my honor to sort of have you I'm"},{"speaker":"John Willis","startTime":3985.68,"endTime":3989.01,"body":"honored to have you and we'll do"},{"speaker":"John Willis","startTime":3989.01,"endTime":3991.35,"body":"it again. I'll ping you down the"},{"speaker":"John Willis","startTime":3989.01,"endTime":3991.35,"body":"road, you know, and just see"},{"speaker":"John Willis","startTime":3991.35,"endTime":3995.04,"body":"what you know. So move forward."},{"speaker":"John Willis","startTime":3991.35,"endTime":3995.04,"body":"But again, thank you so much,"},{"speaker":"John Willis","startTime":3995.04,"endTime":3995.37,"body":"sir."}]}