In this podcast, I get to chat with Kevin Behr (co-author of The Phoenix Project). We discuss Deming's influence on Japan and modern commerce. Kevin has an interesting perspective on Toyota and Japanese culture. We also talk about the concept of a "Humble Student" and why Deming's message might have penetrated deeply as part of the Miracle in Japan.
In this podcast, I get to chat with Kevin Behr (co-author of The Phoenix Project). We discuss Deming's influence on Japan and modern commerce. Kevin has an interesting perspective on Toyota and Japanese culture. We also talk about the concept of a "Humble Student" and why Deming's message might have penetrated deeply as part of the Miracle in Japan.