ServiceNow is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM) Platforms for the ninth year in a row. We also ranked first in all three use cases evaluated in the 2022 Critical Capabilities for ITSM Platforms: Service Desk (3.76/5), Service Operations (3.73/5), and Business Workflow Automation (3.81/5).

We believe these recognitions validate our strategy and direction as we continue to invest in making ServiceNow an enduring platform for a fast-changing world.

Host: Andy Whiteside
Co-host: Fred Reynolds