{"version":"1.0.0","segments":[{"speaker":"Michael Hartmann","startTime":27.16,"endTime":27.61,"body":"Hello"},{"speaker":"Michael Hartmann","startTime":27.61,"endTime":27.94,"body":"everyone."},{"speaker":"Michael Hartmann","startTime":27.94,"endTime":28.21,"body":"Welcome"},{"speaker":"Michael Hartmann","startTime":28.21,"endTime":28.36,"body":"to"},{"speaker":"Michael Hartmann","startTime":28.36,"endTime":28.630000000000003,"body":"another"},{"speaker":"Michael Hartmann","startTime":28.630000000000003,"endTime":29.05,"body":"episode"},{"speaker":"Michael Hartmann","startTime":29.05,"endTime":29.14,"body":"of"},{"speaker":"Michael Hartmann","startTime":29.14,"endTime":29.68,"body":"OpsCast,"},{"speaker":"Michael Hartmann","startTime":29.71,"endTime":29.89,"body":"brought"},{"speaker":"Michael Hartmann","startTime":29.89,"endTime":29.98,"body":"to"},{"speaker":"Michael Hartmann","startTime":29.98,"endTime":30.04,"body":"you"},{"speaker":"Michael Hartmann","startTime":30.04,"endTime":30.220000000000002,"body":"by"},{"speaker":"Michael Hartmann","startTime":30.220000000000002,"endTime":30.61,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":30.61,"endTime":31.450000000000003,"body":"ops.com."},{"speaker":"Michael Hartmann","startTime":31.450000000000003,"endTime":31.810000000000002,"body":"Powered"},{"speaker":"Michael Hartmann","startTime":31.810000000000002,"endTime":32.02,"body":"by"},{"speaker":"Michael Hartmann","startTime":32.02,"endTime":32.14,"body":"the"},{"speaker":"Michael Hartmann","startTime":32.14,"endTime":32.29,"body":"Mo"},{"speaker":"Michael Hartmann","startTime":32.29,"endTime":32.81,"body":"Pros."},{"speaker":"Michael Hartmann","startTime":32.83,"endTime":33.13,"body":"I"},{"speaker":"Michael Hartmann","startTime":33.135000000000005,"endTime":33.31,"body":"am"},{"speaker":"Michael Hartmann","startTime":33.31,"endTime":33.43,"body":"your"},{"speaker":"Michael Hartmann","startTime":33.43,"endTime":33.64,"body":"host,"},{"speaker":"Michael Hartmann","startTime":33.64,"endTime":33.925,"body":"Michael"},{"speaker":"Michael Hartmann","startTime":33.925,"endTime":34.195,"body":"Hartmann."},{"speaker":"Michael Hartmann","startTime":34.215,"endTime":34.480000000000004,"body":"Joined"},{"speaker":"Michael Hartmann","startTime":34.480000000000004,"endTime":34.81,"body":"today"},{"speaker":"Michael Hartmann","startTime":34.81,"endTime":35.02,"body":"by"},{"speaker":"Michael Hartmann","startTime":35.02,"endTime":35.5,"body":"co-host"},{"speaker":"Michael Hartmann","startTime":35.505,"endTime":35.74,"body":"Mike"},{"speaker":"Michael Hartmann","startTime":35.74,"endTime":36.49,"body":"Rizzo."},{"speaker":"Michael Hartmann","startTime":37.480000000000004,"endTime":37.75,"body":"What's"},{"speaker":"Michael Hartmann","startTime":37.755,"endTime":38.08,"body":"happening,"},{"speaker":"Michael Hartmann","startTime":38.08,"endTime":38.47,"body":"Mike?"},{"speaker":"Mike Rizzo","startTime":38.7,"endTime":39.120000000000005,"body":"You"},{"speaker":"Mike Rizzo","startTime":39.120000000000005,"endTime":39.24,"body":"know,"},{"speaker":"Mike Rizzo","startTime":39.24,"endTime":39.64,"body":"just"},{"speaker":"Mike Rizzo","startTime":39.64,"endTime":40.16,"body":"trying"},{"speaker":"Mike Rizzo","startTime":40.25,"endTime":40.6,"body":"to"},{"speaker":"Mike Rizzo","startTime":41.150000000000006,"endTime":41.64,"body":"stay"},{"speaker":"Mike Rizzo","startTime":41.64,"endTime":41.96,"body":"warm"},{"speaker":"Mike Rizzo","startTime":42.03,"endTime":42.519999999999996,"body":"when"},{"speaker":"Mike Rizzo","startTime":42.519999999999996,"endTime":42.760000000000005,"body":"it's"},{"speaker":"Mike Rizzo","startTime":42.760000000000005,"endTime":42.92,"body":"cold"},{"speaker":"Mike Rizzo","startTime":42.92,"endTime":43.120000000000005,"body":"in"},{"speaker":"Mike Rizzo","startTime":43.120000000000005,"endTime":43.56,"body":"California."},{"speaker":"Mike Rizzo","startTime":43.56,"endTime":44.28,"body":"Everybody"},{"speaker":"Mike Rizzo","startTime":44.28,"endTime":44.6,"body":"laughs"},{"speaker":"Mike Rizzo","startTime":44.6,"endTime":44.72,"body":"at"},{"speaker":"Mike Rizzo","startTime":44.72,"endTime":44.84,"body":"me"},{"speaker":"Mike Rizzo","startTime":44.84,"endTime":44.96,"body":"for"},{"speaker":"Mike Rizzo","startTime":44.96,"endTime":45.120000000000005,"body":"that"},{"speaker":"Michael Hartmann","startTime":45.175,"endTime":45.355000000000004,"body":"Well,"},{"speaker":"Michael Hartmann","startTime":45.355000000000004,"endTime":45.475,"body":"and"},{"speaker":"Michael Hartmann","startTime":45.475,"endTime":46.135000000000005,"body":"ironically"},{"speaker":"Michael Hartmann","startTime":46.135000000000005,"endTime":46.495000000000005,"body":"it's,"},{"speaker":"Michael Hartmann","startTime":46.495000000000005,"endTime":46.705,"body":"it's"},{"speaker":"Michael Hartmann","startTime":46.705,"endTime":46.885000000000005,"body":"been"},{"speaker":"Michael Hartmann","startTime":46.885000000000005,"endTime":47.185,"body":"cold"},{"speaker":"Michael Hartmann","startTime":47.185,"endTime":47.305,"body":"here"},{"speaker":"Michael Hartmann","startTime":47.305,"endTime":47.425,"body":"in"},{"speaker":"Michael Hartmann","startTime":47.425,"endTime":47.815,"body":"Dallas,"},{"speaker":"Michael Hartmann","startTime":47.815,"endTime":47.965,"body":"but"},{"speaker":"Michael Hartmann","startTime":47.965,"endTime":48.115,"body":"it"},{"speaker":"Michael Hartmann","startTime":48.120000000000005,"endTime":48.265,"body":"is"},{"speaker":"Michael Hartmann","startTime":48.265,"endTime":48.535,"body":"warm"},{"speaker":"Michael Hartmann","startTime":48.535,"endTime":48.805,"body":"today."},{"speaker":"Michael Hartmann","startTime":48.81,"endTime":48.894999999999996,"body":"I"},{"speaker":"Michael Hartmann","startTime":48.894999999999996,"endTime":49.015,"body":"think"},{"speaker":"Michael Hartmann","startTime":49.015,"endTime":49.135000000000005,"body":"it's"},{"speaker":"Michael Hartmann","startTime":49.14,"endTime":49.465,"body":"almost"},{"speaker":"Michael Hartmann","startTime":49.465,"endTime":49.765,"body":"80"},{"speaker":"Michael Hartmann","startTime":49.765,"endTime":50.365,"body":"degrees"},{"speaker":"Michael Hartmann","startTime":50.545,"endTime":51.085,"body":"Fahrenheit"},{"speaker":"Michael Hartmann","startTime":51.085,"endTime":51.205,"body":"for"},{"speaker":"Michael Hartmann","startTime":51.205,"endTime":51.445,"body":"those"},{"speaker":"Michael Hartmann","startTime":51.445,"endTime":51.535,"body":"of"},{"speaker":"Michael Hartmann","startTime":51.535,"endTime":51.745000000000005,"body":"you"},{"speaker":"Michael Hartmann","startTime":51.745000000000005,"endTime":51.925,"body":"who"},{"speaker":"Michael Hartmann","startTime":51.93,"endTime":52.225,"body":"are"},{"speaker":"Michael Hartmann","startTime":52.345,"endTime":52.735,"body":"in"},{"speaker":"Michael Hartmann","startTime":52.885000000000005,"endTime":53.155,"body":"like"},{"speaker":"Michael Hartmann","startTime":53.185,"endTime":53.485,"body":"other"},{"speaker":"Michael Hartmann","startTime":53.485,"endTime":53.845,"body":"countries"},{"speaker":"Mike Rizzo","startTime":54.085,"endTime":54.265,"body":"You"},{"speaker":"Mike Rizzo","startTime":54.265,"endTime":54.385000000000005,"body":"know"},{"speaker":"Mike Rizzo","startTime":54.385000000000005,"endTime":54.505,"body":"the"},{"speaker":"Mike Rizzo","startTime":54.505,"endTime":54.894999999999996,"body":"rest"},{"speaker":"Mike Rizzo","startTime":54.894999999999996,"endTime":54.985,"body":"of"},{"speaker":"Mike Rizzo","startTime":54.985,"endTime":55.105000000000004,"body":"the"},{"speaker":"Mike Rizzo","startTime":55.105000000000004,"endTime":55.555,"body":"world"},{"speaker":"Mike Rizzo","startTime":56.13,"endTime":56.335,"body":"that"},{"speaker":"Mike Rizzo","startTime":56.34,"endTime":56.455,"body":"that"},{"speaker":"Mike Rizzo","startTime":56.455,"endTime":56.935,"body":"uses"},{"speaker":"Mike Rizzo","startTime":56.935,"endTime":56.965,"body":"a"},{"speaker":"Mike Rizzo","startTime":56.965,"endTime":57.355000000000004,"body":"system"},{"speaker":"Mike Rizzo","startTime":57.355000000000004,"endTime":57.505,"body":"that"},{"speaker":"Mike Rizzo","startTime":57.505,"endTime":57.745000000000005,"body":"makes"},{"speaker":"Mike Rizzo","startTime":57.745000000000005,"endTime":57.865,"body":"more"},{"speaker":"Mike Rizzo","startTime":57.865,"endTime":58.345,"body":"sense."},{"speaker":"Michael Hartmann","startTime":58.555,"endTime":59.005,"body":"Right."},{"speaker":"Michael Hartmann","startTime":60.475,"endTime":60.685,"body":"Well,"},{"speaker":"Michael Hartmann","startTime":60.685,"endTime":60.835,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":60.835,"endTime":61.135,"body":"excited."},{"speaker":"Michael Hartmann","startTime":61.135,"endTime":61.435,"body":"Today"},{"speaker":"Michael Hartmann","startTime":61.435,"endTime":61.645,"body":"we"},{"speaker":"Michael Hartmann","startTime":61.645,"endTime":61.765,"body":"are"},{"speaker":"Michael Hartmann","startTime":61.765,"endTime":61.945,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":61.945,"endTime":62.035000000000004,"body":"be"},{"speaker":"Michael Hartmann","startTime":62.035000000000004,"endTime":62.385,"body":"talking"},{"speaker":"Michael Hartmann","startTime":62.385,"endTime":62.635,"body":"with"},{"speaker":"Michael Hartmann","startTime":63.055,"endTime":63.595,"body":"Cowell"},{"speaker":"Michael Hartmann","startTime":63.595,"endTime":63.905,"body":"most"},{"speaker":"Michael Hartmann","startTime":63.925000000000004,"endTime":64.295,"body":"recently,"},{"speaker":"Michael Hartmann","startTime":64.315,"endTime":64.765,"body":"CEO"},{"speaker":"Michael Hartmann","startTime":64.765,"endTime":64.91499999999999,"body":"of"},{"speaker":"Michael Hartmann","startTime":64.92,"endTime":65.515,"body":"Digitopia"},{"speaker":"Michael Hartmann","startTime":65.515,"endTime":66.445,"body":"Agency,"},{"speaker":"Michael Hartmann","startTime":66.505,"endTime":66.715,"body":"which"},{"speaker":"Michael Hartmann","startTime":66.715,"endTime":66.955,"body":"is"},{"speaker":"Michael Hartmann","startTime":66.96000000000001,"endTime":67.045,"body":"an"},{"speaker":"Michael Hartmann","startTime":67.045,"endTime":67.375,"body":"inbound"},{"speaker":"Michael Hartmann","startTime":67.375,"endTime":67.64500000000001,"body":"digital"},{"speaker":"Michael Hartmann","startTime":67.64500000000001,"endTime":67.945,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":67.945,"endTime":68.245,"body":"agency"},{"speaker":"Michael Hartmann","startTime":68.25,"endTime":68.545,"body":"with,"},{"speaker":"Michael Hartmann","startTime":68.63499999999999,"endTime":68.815,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":68.845,"endTime":69.445,"body":"proprietary"},{"speaker":"Michael Hartmann","startTime":69.445,"endTime":70.105,"body":"methodology."},{"speaker":"Michael Hartmann","startTime":70.105,"endTime":70.315,"body":"So,"},{"speaker":"Michael Hartmann","startTime":70.315,"endTime":70.61500000000001,"body":"Frank"},{"speaker":"Michael Hartmann","startTime":70.62,"endTime":71.125,"body":"founded"},{"speaker":"Michael Hartmann","startTime":71.125,"endTime":71.275,"body":"what"},{"speaker":"Michael Hartmann","startTime":71.275,"endTime":71.42500000000001,"body":"is"},{"speaker":"Michael Hartmann","startTime":71.42500000000001,"endTime":71.66499999999999,"body":"now"},{"speaker":"Michael Hartmann","startTime":71.995,"endTime":72.235,"body":"Digitopia"},{"speaker":"Michael Hartmann","startTime":72.235,"endTime":72.445,"body":"in"},{"speaker":"Michael Hartmann","startTime":72.45,"endTime":73.315,"body":"2004"},{"speaker":"Michael Hartmann","startTime":73.945,"endTime":74.245,"body":"and"},{"speaker":"Michael Hartmann","startTime":74.25,"endTime":74.33500000000001,"body":"has"},{"speaker":"Michael Hartmann","startTime":74.33500000000001,"endTime":74.695,"body":"evolved."},{"speaker":"Michael Hartmann","startTime":74.695,"endTime":74.755,"body":"The"},{"speaker":"Michael Hartmann","startTime":74.785,"endTime":75.505,"body":"agency"},{"speaker":"Michael Hartmann","startTime":75.535,"endTime":75.805,"body":"had"},{"speaker":"Michael Hartmann","startTime":75.805,"endTime":76.13499999999999,"body":"evolved"},{"speaker":"Michael Hartmann","startTime":76.325,"endTime":76.525,"body":"the"},{"speaker":"Michael Hartmann","startTime":76.88499999999999,"endTime":77.215,"body":"agency"},{"speaker":"Michael Hartmann","startTime":77.215,"endTime":77.33500000000001,"body":"from"},{"speaker":"Michael Hartmann","startTime":77.33500000000001,"endTime":77.905,"body":"primarily"},{"speaker":"Michael Hartmann","startTime":77.905,"endTime":78.355,"body":"website"},{"speaker":"Michael Hartmann","startTime":78.355,"endTime":78.805,"body":"development"},{"speaker":"Michael Hartmann","startTime":78.805,"endTime":78.955,"body":"and"},{"speaker":"Michael Hartmann","startTime":79.325,"endTime":79.485,"body":"internet"},{"speaker":"Michael Hartmann","startTime":79.49000000000001,"endTime":79.795,"body":"marketing."},{"speaker":"Michael Hartmann","startTime":80.125,"endTime":80.245,"body":"By"},{"speaker":"Michael Hartmann","startTime":80.245,"endTime":80.305,"body":"the"},{"speaker":"Michael Hartmann","startTime":80.305,"endTime":80.42500000000001,"body":"way,"},{"speaker":"Michael Hartmann","startTime":80.805,"endTime":80.92500000000001,"body":"internet"},{"speaker":"Michael Hartmann","startTime":80.93,"endTime":81.14500000000001,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":81.14500000000001,"endTime":81.265,"body":"is"},{"speaker":"Michael Hartmann","startTime":81.265,"endTime":81.325,"body":"a"},{"speaker":"Michael Hartmann","startTime":81.325,"endTime":81.535,"body":"term"},{"speaker":"Michael Hartmann","startTime":81.535,"endTime":81.625,"body":"I"},{"speaker":"Michael Hartmann","startTime":81.845,"endTime":82.125,"body":"hadn't"},{"speaker":"Michael Hartmann","startTime":82.13,"endTime":82.16499999999999,"body":"heard."},{"speaker":"Michael Hartmann","startTime":82.74000000000001,"endTime":83.00999999999999,"body":"10"},{"speaker":"Michael Hartmann","startTime":83.00999999999999,"endTime":83.52000000000001,"body":"years"},{"speaker":"Michael Hartmann","startTime":84.24000000000001,"endTime":84.42,"body":"to"},{"speaker":"Michael Hartmann","startTime":84.42,"endTime":84.53999999999999,"body":"a"},{"speaker":"Michael Hartmann","startTime":84.53999999999999,"endTime":84.87,"body":"digital"},{"speaker":"Michael Hartmann","startTime":84.87,"endTime":85.17,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":85.17,"endTime":85.80000000000001,"body":"agency."},{"speaker":"Michael Hartmann","startTime":86.28,"endTime":86.7,"body":"Uh,"},{"speaker":"Michael Hartmann","startTime":86.73,"endTime":87.06,"body":"prior"},{"speaker":"Michael Hartmann","startTime":87.06,"endTime":87.18,"body":"to"},{"speaker":"Michael Hartmann","startTime":87.18,"endTime":87.66,"body":"founding"},{"speaker":"Michael Hartmann","startTime":87.66,"endTime":87.81,"body":"his"},{"speaker":"Michael Hartmann","startTime":87.81,"endTime":88.02,"body":"first"},{"speaker":"Michael Hartmann","startTime":88.02,"endTime":88.71000000000001,"body":"agency,"},{"speaker":"Michael Hartmann","startTime":88.71000000000001,"endTime":89.01,"body":"Frank"},{"speaker":"Michael Hartmann","startTime":89.01,"endTime":89.22,"body":"worked"},{"speaker":"Michael Hartmann","startTime":89.22,"endTime":89.31,"body":"in"},{"speaker":"Michael Hartmann","startTime":89.31,"endTime":89.76,"body":"sales"},{"speaker":"Michael Hartmann","startTime":89.76,"endTime":89.85,"body":"and"},{"speaker":"Michael Hartmann","startTime":89.85,"endTime":90.21000000000001,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":90.21000000000001,"endTime":90.33,"body":"with"},{"speaker":"Michael Hartmann","startTime":90.33,"endTime":90.87,"body":"Tandy,"},{"speaker":"Michael Hartmann","startTime":90.87,"endTime":91.05,"body":"at"},{"speaker":"Michael Hartmann","startTime":91.05,"endTime":91.23,"body":"and"},{"speaker":"Michael Hartmann","startTime":91.23,"endTime":91.59,"body":"t"},{"speaker":"Michael Hartmann","startTime":91.595,"endTime":91.68,"body":"and"},{"speaker":"Michael Hartmann","startTime":91.68,"endTime":91.86,"body":"other"},{"speaker":"Michael Hartmann","startTime":91.86,"endTime":92.34,"body":"technology"},{"speaker":"Michael Hartmann","startTime":92.345,"endTime":92.76,"body":"companies."},{"speaker":"Michael Hartmann","startTime":92.76,"endTime":92.91,"body":"He"},{"speaker":"Michael Hartmann","startTime":92.91,"endTime":93.03,"body":"is"},{"speaker":"Michael Hartmann","startTime":93.03,"endTime":93.39,"body":"also"},{"speaker":"Michael Hartmann","startTime":93.39,"endTime":93.51,"body":"a"},{"speaker":"Michael Hartmann","startTime":93.51,"endTime":93.87,"body":"veteran"},{"speaker":"Michael Hartmann","startTime":93.87,"endTime":93.96000000000001,"body":"of"},{"speaker":"Michael Hartmann","startTime":93.965,"endTime":94.05,"body":"the"},{"speaker":"Michael Hartmann","startTime":94.05,"endTime":94.305,"body":"United"},{"speaker":"Michael Hartmann","startTime":94.305,"endTime":94.56,"body":"States"},{"speaker":"Michael Hartmann","startTime":94.56,"endTime":94.86,"body":"Marine"},{"speaker":"Michael Hartmann","startTime":94.86,"endTime":95.4,"body":"Corps"},{"speaker":"Michael Hartmann","startTime":95.43,"endTime":95.82000000000001,"body":"and"},{"speaker":"Michael Hartmann","startTime":95.825,"endTime":96.36,"body":"regularly"},{"speaker":"Michael Hartmann","startTime":96.36,"endTime":96.84,"body":"volunteers"},{"speaker":"Michael Hartmann","startTime":96.845,"endTime":96.96000000000001,"body":"with"},{"speaker":"Michael Hartmann","startTime":96.96000000000001,"endTime":97.29,"body":"talents"},{"speaker":"Michael Hartmann","startTime":97.29,"endTime":97.38,"body":"to"},{"speaker":"Michael Hartmann","startTime":97.38,"endTime":97.47,"body":"the"},{"speaker":"Michael Hartmann","startTime":97.47,"endTime":97.68,"body":"San"},{"speaker":"Michael Hartmann","startTime":97.68,"endTime":98.16,"body":"Diego"},{"speaker":"Michael Hartmann","startTime":98.16,"endTime":98.61,"body":"ama,"},{"speaker":"Michael Hartmann","startTime":98.67,"endTime":99.06,"body":"American"},{"speaker":"Michael Hartmann","startTime":99.21000000000001,"endTime":99.54,"body":"Marketing"},{"speaker":"Michael Hartmann","startTime":99.54,"endTime":100.26,"body":"Association,"},{"speaker":"Michael Hartmann","startTime":100.95,"endTime":101.16,"body":"while"},{"speaker":"Michael Hartmann","startTime":101.165,"endTime":101.43,"body":"also"},{"speaker":"Michael Hartmann","startTime":101.43,"endTime":101.46000000000001,"body":"a"},{"speaker":"Michael Hartmann","startTime":101.46000000000001,"endTime":101.88,"body":"mentoring"},{"speaker":"Michael Hartmann","startTime":101.88,"endTime":102.06,"body":"young"},{"speaker":"Michael Hartmann","startTime":102.06,"endTime":102.42,"body":"people"},{"speaker":"Michael Hartmann","startTime":102.42,"endTime":102.48,"body":"in"},{"speaker":"Michael Hartmann","startTime":102.48,"endTime":102.54,"body":"the"},{"speaker":"Michael Hartmann","startTime":102.54,"endTime":102.72,"body":"areas"},{"speaker":"Michael Hartmann","startTime":102.97,"endTime":103.09,"body":"of"},{"speaker":"Michael Hartmann","startTime":103.25,"endTime":103.33,"body":"strategy,"},{"speaker":"Michael Hartmann","startTime":103.33500000000001,"endTime":103.59,"body":"sales"},{"speaker":"Michael Hartmann","startTime":103.59,"endTime":103.68,"body":"and"},{"speaker":"Michael Hartmann","startTime":103.68,"endTime":104.01,"body":"marketing."},{"speaker":"Michael Hartmann","startTime":104.01,"endTime":104.19,"body":"So,"},{"speaker":"Michael Hartmann","startTime":104.19,"endTime":104.52,"body":"Frank,"},{"speaker":"Michael Hartmann","startTime":104.55,"endTime":104.76,"body":"thanks"},{"speaker":"Michael Hartmann","startTime":104.76,"endTime":104.85,"body":"for"},{"speaker":"Michael Hartmann","startTime":104.85,"endTime":105.09,"body":"joining"},{"speaker":"Michael Hartmann","startTime":105.09,"endTime":105.21000000000001,"body":"us"},{"speaker":"Michael Hartmann","startTime":105.21000000000001,"endTime":105.45,"body":"today."},{"speaker":"Michael Hartmann","startTime":105.45,"endTime":105.66,"body":"Thanks"},{"speaker":"Michael Hartmann","startTime":105.66,"endTime":105.72,"body":"for"},{"speaker":"Michael Hartmann","startTime":105.72,"endTime":105.81,"body":"your"},{"speaker":"Michael Hartmann","startTime":105.81,"endTime":106.53,"body":"service."},{"speaker":"Frank Cowell","startTime":106.77,"endTime":107.62,"body":"absolutely."},{"speaker":"Frank Cowell","startTime":107.62,"endTime":107.94,"body":"Michael"},{"speaker":"Frank Cowell","startTime":107.94,"endTime":108.26,"body":"and"},{"speaker":"Frank Cowell","startTime":108.26,"endTime":108.42,"body":"Mike,"},{"speaker":"Frank Cowell","startTime":108.42,"endTime":108.78,"body":"it's"},{"speaker":"Frank Cowell","startTime":108.78,"endTime":108.9,"body":"good"},{"speaker":"Frank Cowell","startTime":108.9,"endTime":109.02,"body":"to"},{"speaker":"Frank Cowell","startTime":109.02,"endTime":109.14,"body":"be"},{"speaker":"Frank Cowell","startTime":109.14,"endTime":109.26,"body":"here"},{"speaker":"Frank Cowell","startTime":109.26,"endTime":109.46000000000001,"body":"with"},{"speaker":"Frank Cowell","startTime":109.46000000000001,"endTime":109.461,"body":"you."},{"speaker":"Michael Hartmann","startTime":110.905,"endTime":111.055,"body":"Well,"},{"speaker":"Michael Hartmann","startTime":111.055,"endTime":111.385,"body":"great."},{"speaker":"Michael Hartmann","startTime":111.385,"endTime":111.805,"body":"So,"},{"speaker":"Michael Hartmann","startTime":111.83500000000001,"endTime":112.405,"body":"um,"},{"speaker":"Michael Hartmann","startTime":112.735,"endTime":112.94500000000001,"body":"for"},{"speaker":"Michael Hartmann","startTime":112.94500000000001,"endTime":113.035,"body":"our"},{"speaker":"Michael Hartmann","startTime":113.035,"endTime":113.69500000000001,"body":"listeners,"},{"speaker":"Michael Hartmann","startTime":113.69500000000001,"endTime":113.905,"body":"yeah,"},{"speaker":"Michael Hartmann","startTime":114.08500000000001,"endTime":114.235,"body":"this"},{"speaker":"Michael Hartmann","startTime":114.235,"endTime":114.595,"body":"was"},{"speaker":"Michael Hartmann","startTime":114.925,"endTime":115.345,"body":"Frank's,"},{"speaker":"Michael Hartmann","startTime":115.375,"endTime":115.675,"body":"Frank's"},{"speaker":"Michael Hartmann","startTime":115.675,"endTime":116.155,"body":"situation"},{"speaker":"Michael Hartmann","startTime":116.155,"endTime":116.33500000000001,"body":"with"},{"speaker":"Michael Hartmann","startTime":116.33500000000001,"endTime":116.815,"body":"Digitopia"},{"speaker":"Michael Hartmann","startTime":116.815,"endTime":116.905,"body":"has"},{"speaker":"Michael Hartmann","startTime":117.285,"endTime":117.405,"body":"recently"},{"speaker":"Michael Hartmann","startTime":117.41,"endTime":117.625,"body":"changed,"},{"speaker":"Michael Hartmann","startTime":117.625,"endTime":118.135,"body":"so"},{"speaker":"Michael Hartmann","startTime":118.645,"endTime":118.855,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":118.855,"endTime":119.005,"body":"we'll"},{"speaker":"Michael Hartmann","startTime":119.005,"endTime":119.155,"body":"get"},{"speaker":"Michael Hartmann","startTime":119.155,"endTime":119.185,"body":"a"},{"speaker":"Michael Hartmann","startTime":119.185,"endTime":119.395,"body":"little"},{"speaker":"Michael Hartmann","startTime":119.395,"endTime":119.545,"body":"bit"},{"speaker":"Michael Hartmann","startTime":119.545,"endTime":119.635,"body":"of"},{"speaker":"Michael Hartmann","startTime":119.64,"endTime":119.935,"body":"that"},{"speaker":"Michael Hartmann","startTime":119.965,"endTime":120.265,"body":"along"},{"speaker":"Michael Hartmann","startTime":120.265,"endTime":120.385,"body":"the"},{"speaker":"Michael Hartmann","startTime":120.39,"endTime":120.565,"body":"way."},{"speaker":"Michael Hartmann","startTime":120.565,"endTime":120.83500000000001,"body":"But,"},{"speaker":"Michael Hartmann","startTime":120.985,"endTime":121.19500000000001,"body":"um,"},{"speaker":"Michael Hartmann","startTime":121.225,"endTime":121.495,"body":"when"},{"speaker":"Michael Hartmann","startTime":121.495,"endTime":121.765,"body":"Frank,"},{"speaker":"Michael Hartmann","startTime":121.765,"endTime":121.885,"body":"when"},{"speaker":"Michael Hartmann","startTime":121.89,"endTime":121.975,"body":"you"},{"speaker":"Michael Hartmann","startTime":121.975,"endTime":122.065,"body":"and"},{"speaker":"Michael Hartmann","startTime":122.065,"endTime":122.245,"body":"I"},{"speaker":"Michael Hartmann","startTime":122.245,"endTime":122.575,"body":"first"},{"speaker":"Michael Hartmann","startTime":122.575,"endTime":123.175,"body":"chatted"},{"speaker":"Michael Hartmann","startTime":123.745,"endTime":123.925,"body":"and"},{"speaker":"Michael Hartmann","startTime":123.93,"endTime":124.075,"body":"we're"},{"speaker":"Michael Hartmann","startTime":124.075,"endTime":124.255,"body":"kind"},{"speaker":"Michael Hartmann","startTime":124.255,"endTime":124.315,"body":"of"},{"speaker":"Michael Hartmann","startTime":124.315,"endTime":124.555,"body":"getting"},{"speaker":"Michael Hartmann","startTime":124.56,"endTime":124.765,"body":"ready"},{"speaker":"Michael Hartmann","startTime":124.765,"endTime":124.885,"body":"for"},{"speaker":"Michael Hartmann","startTime":124.89,"endTime":125.065,"body":"this,"},{"speaker":"Michael Hartmann","startTime":125.065,"endTime":125.365,"body":"which."},{"speaker":"Michael Hartmann","startTime":125.92,"endTime":126.28,"body":"Uh,"},{"speaker":"Michael Hartmann","startTime":126.37,"endTime":126.52,"body":"for"},{"speaker":"Michael Hartmann","startTime":126.52,"endTime":126.64,"body":"the"},{"speaker":"Michael Hartmann","startTime":126.64,"endTime":126.91,"body":"folks"},{"speaker":"Michael Hartmann","startTime":126.91,"endTime":127.3,"body":"listening"},{"speaker":"Michael Hartmann","startTime":127.3,"endTime":127.72,"body":"happens"},{"speaker":"Michael Hartmann","startTime":127.72,"endTime":128.14,"body":"usually"},{"speaker":"Michael Hartmann","startTime":128.14,"endTime":128.53,"body":"several"},{"speaker":"Michael Hartmann","startTime":128.53,"endTime":128.8,"body":"weeks"},{"speaker":"Michael Hartmann","startTime":128.8,"endTime":129.34,"body":"before"},{"speaker":"Michael Hartmann","startTime":129.34,"endTime":129.51999999999998,"body":"we"},{"speaker":"Michael Hartmann","startTime":129.51999999999998,"endTime":130.12,"body":"record,"},{"speaker":"Michael Hartmann","startTime":130.6,"endTime":130.9,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":130.9,"endTime":131.32,"body":"sometimes"},{"speaker":"Michael Hartmann","startTime":131.32,"endTime":131.47,"body":"now"},{"speaker":"Michael Hartmann","startTime":131.475,"endTime":131.86,"body":"months."},{"speaker":"Michael Hartmann","startTime":131.86,"endTime":132.1,"body":"But,"},{"speaker":"Michael Hartmann","startTime":132.13,"endTime":132.49,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":132.55,"endTime":133.06,"body":"you"},{"speaker":"Michael Hartmann","startTime":133.09,"endTime":133.42000000000002,"body":"talked"},{"speaker":"Michael Hartmann","startTime":133.42000000000002,"endTime":133.54000000000002,"body":"to"},{"speaker":"Michael Hartmann","startTime":133.54000000000002,"endTime":133.87,"body":"us"},{"speaker":"Michael Hartmann","startTime":133.87,"endTime":134.2,"body":"about"},{"speaker":"Michael Hartmann","startTime":134.20499999999998,"endTime":134.47,"body":"something"},{"speaker":"Michael Hartmann","startTime":134.475,"endTime":134.65,"body":"you"},{"speaker":"Michael Hartmann","startTime":134.65,"endTime":134.76999999999998,"body":"were"},{"speaker":"Michael Hartmann","startTime":134.76999999999998,"endTime":135.13,"body":"calling"},{"speaker":"Michael Hartmann","startTime":135.135,"endTime":135.28,"body":"the"},{"speaker":"Michael Hartmann","startTime":135.28,"endTime":135.73000000000002,"body":"growth"},{"speaker":"Michael Hartmann","startTime":135.73000000000002,"endTime":136.06,"body":"engine"},{"speaker":"Michael Hartmann","startTime":136.06,"endTime":136.6,"body":"concept"},{"speaker":"Michael Hartmann","startTime":136.6,"endTime":136.69,"body":"or"},{"speaker":"Michael Hartmann","startTime":136.69,"endTime":136.72,"body":"a"},{"speaker":"Michael Hartmann","startTime":136.725,"endTime":137.01999999999998,"body":"growth"},{"speaker":"Michael Hartmann","startTime":137.2,"endTime":137.5,"body":"engine"},{"speaker":"Michael Hartmann","startTime":137.5,"endTime":138.01,"body":"concept."},{"speaker":"Michael Hartmann","startTime":138.61,"endTime":139.06,"body":"Something"},{"speaker":"Michael Hartmann","startTime":139.06,"endTime":139.42000000000002,"body":"where"},{"speaker":"Michael Hartmann","startTime":139.99,"endTime":140.59,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":140.595,"endTime":141.31,"body":"sales"},{"speaker":"Michael Hartmann","startTime":141.31,"endTime":141.43,"body":"and"},{"speaker":"Michael Hartmann","startTime":141.43,"endTime":141.67000000000002,"body":"how"},{"speaker":"Michael Hartmann","startTime":141.67000000000002,"endTime":142.03,"body":"they're,"},{"speaker":"Michael Hartmann","startTime":142.21,"endTime":142.32999999999998,"body":"you"},{"speaker":"Michael Hartmann","startTime":142.32999999999998,"endTime":142.42000000000002,"body":"know,"},{"speaker":"Michael Hartmann","startTime":142.42000000000002,"endTime":142.57,"body":"how"},{"speaker":"Michael Hartmann","startTime":142.57,"endTime":142.84,"body":"they're"},{"speaker":"Michael Hartmann","startTime":142.84,"endTime":142.9,"body":"a"},{"speaker":"Michael Hartmann","startTime":142.9,"endTime":143.26,"body":"growth"},{"speaker":"Michael Hartmann","startTime":143.26,"endTime":143.71,"body":"engine."},{"speaker":"Michael Hartmann","startTime":144.22,"endTime":144.91,"body":"So"},{"speaker":"Michael Hartmann","startTime":145.03,"endTime":145.3,"body":"for"},{"speaker":"Michael Hartmann","startTime":145.3,"endTime":145.36,"body":"our"},{"speaker":"Michael Hartmann","startTime":145.36,"endTime":146.05,"body":"listeners,"},{"speaker":"Michael Hartmann","startTime":146.05,"endTime":146.2,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":146.2,"endTime":146.26,"body":"I"},{"speaker":"Michael Hartmann","startTime":146.26,"endTime":146.38,"body":"think"},{"speaker":"Michael Hartmann","startTime":146.38,"endTime":146.47,"body":"this"},{"speaker":"Michael Hartmann","startTime":146.47,"endTime":146.53,"body":"is"},{"speaker":"Michael Hartmann","startTime":146.53,"endTime":146.65,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":146.65,"endTime":146.71,"body":"be"},{"speaker":"Michael Hartmann","startTime":146.71,"endTime":147.04000000000002,"body":"important"},{"speaker":"Michael Hartmann","startTime":147.04000000000002,"endTime":147.13,"body":"for"},{"speaker":"Michael Hartmann","startTime":147.13,"endTime":147.22,"body":"the"},{"speaker":"Michael Hartmann","startTime":147.22,"endTime":147.34,"body":"rest"},{"speaker":"Michael Hartmann","startTime":147.34,"endTime":147.4,"body":"of"},{"speaker":"Michael Hartmann","startTime":147.4,"endTime":147.46,"body":"the"},{"speaker":"Michael Hartmann","startTime":147.46,"endTime":147.88,"body":"conversation,"},{"speaker":"Michael Hartmann","startTime":147.88,"endTime":148.0,"body":"can"},{"speaker":"Michael Hartmann","startTime":148.25,"endTime":148.32999999999998,"body":"you"},{"speaker":"Michael Hartmann","startTime":148.57,"endTime":148.76999999999998,"body":"describe"},{"speaker":"Michael Hartmann","startTime":148.775,"endTime":148.9,"body":"what"},{"speaker":"Michael Hartmann","startTime":148.9,"endTime":149.05,"body":"you"},{"speaker":"Michael Hartmann","startTime":149.05,"endTime":149.38,"body":"mean"},{"speaker":"Michael Hartmann","startTime":149.38,"endTime":149.59,"body":"by"},{"speaker":"Michael Hartmann","startTime":149.59,"endTime":149.98000000000002,"body":"that"},{"speaker":"Michael Hartmann","startTime":149.98000000000002,"endTime":150.13,"body":"and"},{"speaker":"Michael Hartmann","startTime":150.13,"endTime":150.43,"body":"how"},{"speaker":"Michael Hartmann","startTime":150.43,"endTime":150.49,"body":"it"},{"speaker":"Michael Hartmann","startTime":150.49,"endTime":150.97,"body":"applies"},{"speaker":"Michael Hartmann","startTime":150.97,"endTime":151.15,"body":"to"},{"speaker":"Michael Hartmann","startTime":151.15,"endTime":151.3,"body":"our"},{"speaker":"Michael Hartmann","startTime":151.3,"endTime":151.75,"body":"audience"},{"speaker":"Michael Hartmann","startTime":151.75,"endTime":152.26,"body":"primarily"},{"speaker":"Michael Hartmann","startTime":152.26500000000001,"endTime":152.5,"body":"of"},{"speaker":"Michael Hartmann","startTime":152.8,"endTime":153.22,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":153.22,"endTime":153.52,"body":"ops,"},{"speaker":"Michael Hartmann","startTime":153.52,"endTime":153.82,"body":"revenue"},{"speaker":"Michael Hartmann","startTime":153.82,"endTime":154.06,"body":"ops,"},{"speaker":"Michael Hartmann","startTime":154.06,"endTime":154.24,"body":"kinds"},{"speaker":"Michael Hartmann","startTime":154.24,"endTime":154.33,"body":"of"},{"speaker":"Michael Hartmann","startTime":154.33,"endTime":154.96,"body":"professionals."},{"speaker":"Frank Cowell","startTime":156.625,"endTime":156.805,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":156.805,"endTime":156.925,"body":"You"},{"speaker":"Frank Cowell","startTime":156.925,"endTime":157.045,"body":"know,"},{"speaker":"Frank Cowell","startTime":157.05,"endTime":157.195,"body":"when"},{"speaker":"Frank Cowell","startTime":157.195,"endTime":157.315,"body":"we"},{"speaker":"Frank Cowell","startTime":157.315,"endTime":157.525,"body":"talk"},{"speaker":"Frank Cowell","startTime":157.755,"endTime":157.915,"body":"about"},{"speaker":"Frank Cowell","startTime":157.915,"endTime":158.075,"body":"the"},{"speaker":"Frank Cowell","startTime":158.075,"endTime":158.275,"body":"growth"},{"speaker":"Frank Cowell","startTime":158.51500000000001,"endTime":158.785,"body":"engine"},{"speaker":"Frank Cowell","startTime":158.815,"endTime":158.875,"body":"in"},{"speaker":"Frank Cowell","startTime":158.875,"endTime":159.385,"body":"marketing"},{"speaker":"Frank Cowell","startTime":159.385,"endTime":159.535,"body":"and"},{"speaker":"Frank Cowell","startTime":159.535,"endTime":159.895,"body":"sales"},{"speaker":"Frank Cowell","startTime":159.895,"endTime":160.315,"body":"world,"},{"speaker":"Frank Cowell","startTime":160.405,"endTime":160.645,"body":"you"},{"speaker":"Frank Cowell","startTime":160.645,"endTime":160.76500000000001,"body":"know"},{"speaker":"Frank Cowell","startTime":160.795,"endTime":161.005,"body":"what's"},{"speaker":"Frank Cowell","startTime":161.005,"endTime":161.455,"body":"conjured"},{"speaker":"Frank Cowell","startTime":161.455,"endTime":161.635,"body":"up"},{"speaker":"Frank Cowell","startTime":161.635,"endTime":162.085,"body":"often"},{"speaker":"Frank Cowell","startTime":162.085,"endTime":162.415,"body":"is,"},{"speaker":"Frank Cowell","startTime":162.865,"endTime":162.985,"body":"you"},{"speaker":"Frank Cowell","startTime":162.985,"endTime":163.075,"body":"know,"},{"speaker":"Frank Cowell","startTime":163.075,"endTime":163.255,"body":"what"},{"speaker":"Frank Cowell","startTime":163.255,"endTime":163.315,"body":"are"},{"speaker":"Frank Cowell","startTime":163.315,"endTime":163.435,"body":"we"},{"speaker":"Frank Cowell","startTime":163.435,"endTime":163.735,"body":"doing"},{"speaker":"Frank Cowell","startTime":163.735,"endTime":163.975,"body":"from"},{"speaker":"Frank Cowell","startTime":163.975,"endTime":164.245,"body":"a"},{"speaker":"Frank Cowell","startTime":164.275,"endTime":164.545,"body":"lead"},{"speaker":"Frank Cowell","startTime":164.545,"endTime":164.815,"body":"gen"},{"speaker":"Frank Cowell","startTime":164.815,"endTime":165.685,"body":"standpoint"},{"speaker":"Frank Cowell","startTime":165.685,"endTime":165.865,"body":"and."},{"speaker":"Frank Cowell","startTime":166.69,"endTime":167.41,"body":"Marketplace"},{"speaker":"Frank Cowell","startTime":167.41,"endTime":167.98,"body":"selection"},{"speaker":"Frank Cowell","startTime":167.98,"endTime":168.67,"body":"standpoint,"},{"speaker":"Frank Cowell","startTime":168.67,"endTime":169.15,"body":"messaging,"},{"speaker":"Frank Cowell","startTime":169.15,"endTime":169.87,"body":"filtering."},{"speaker":"Frank Cowell","startTime":169.87,"endTime":170.05,"body":"How"},{"speaker":"Frank Cowell","startTime":170.05,"endTime":170.11,"body":"do"},{"speaker":"Frank Cowell","startTime":170.11,"endTime":170.26,"body":"we"},{"speaker":"Frank Cowell","startTime":170.26,"endTime":170.47,"body":"have"},{"speaker":"Frank Cowell","startTime":170.47,"endTime":170.53,"body":"a"},{"speaker":"Frank Cowell","startTime":170.53,"endTime":170.8,"body":"sales"},{"speaker":"Frank Cowell","startTime":170.8,"endTime":171.49,"body":"process"},{"speaker":"Frank Cowell","startTime":171.82,"endTime":172.15,"body":"with"},{"speaker":"Frank Cowell","startTime":172.15,"endTime":172.93,"body":"BDRs"},{"speaker":"Frank Cowell","startTime":172.93,"endTime":173.08,"body":"that"},{"speaker":"Frank Cowell","startTime":173.08,"endTime":173.35,"body":"then"},{"speaker":"Frank Cowell","startTime":173.35,"endTime":173.65,"body":"handed"},{"speaker":"Frank Cowell","startTime":173.65,"endTime":173.92,"body":"over"},{"speaker":"Frank Cowell","startTime":173.92,"endTime":174.07,"body":"to"},{"speaker":"Frank Cowell","startTime":174.07,"endTime":174.19,"body":"the"},{"speaker":"Frank Cowell","startTime":174.19,"endTime":174.55,"body":"team?"},{"speaker":"Frank Cowell","startTime":174.55,"endTime":174.76,"body":"Like"},{"speaker":"Frank Cowell","startTime":175.09,"endTime":175.27,"body":"that"},{"speaker":"Frank Cowell","startTime":175.27,"endTime":175.66,"body":"whole"},{"speaker":"Frank Cowell","startTime":176.56,"endTime":177.49,"body":"continuity,"},{"speaker":"Frank Cowell","startTime":177.49,"endTime":177.79,"body":"that"},{"speaker":"Frank Cowell","startTime":177.79,"endTime":178.36,"body":"seamless"},{"speaker":"Frank Cowell","startTime":178.36,"endTime":178.87,"body":"approach."},{"speaker":"Frank Cowell","startTime":178.87,"endTime":179.14000000000001,"body":"And"},{"speaker":"Frank Cowell","startTime":179.74,"endTime":179.98,"body":"that's"},{"speaker":"Frank Cowell","startTime":179.98,"endTime":180.25,"body":"very"},{"speaker":"Frank Cowell","startTime":180.25,"endTime":180.76,"body":"important,"},{"speaker":"Frank Cowell","startTime":180.76500000000001,"endTime":181.45,"body":"obviously."},{"speaker":"Frank Cowell","startTime":182.08,"endTime":182.59,"body":"Um,"},{"speaker":"Frank Cowell","startTime":183.04,"endTime":183.19,"body":"and"},{"speaker":"Frank Cowell","startTime":183.19,"endTime":183.43,"body":"then,"},{"speaker":"Frank Cowell","startTime":183.43,"endTime":183.55,"body":"you"},{"speaker":"Frank Cowell","startTime":183.555,"endTime":183.67,"body":"know,"},{"speaker":"Frank Cowell","startTime":183.7,"endTime":184.0,"body":"once"},{"speaker":"Frank Cowell","startTime":184.0,"endTime":184.33,"body":"clients"},{"speaker":"Frank Cowell","startTime":184.33,"endTime":184.42,"body":"are"},{"speaker":"Frank Cowell","startTime":184.42,"endTime":184.69,"body":"landed,"},{"speaker":"Frank Cowell","startTime":184.695,"endTime":184.84,"body":"they're"},{"speaker":"Frank Cowell","startTime":184.84,"endTime":185.11,"body":"handed"},{"speaker":"Frank Cowell","startTime":185.11,"endTime":185.29,"body":"over"},{"speaker":"Frank Cowell","startTime":185.29,"endTime":185.38,"body":"to"},{"speaker":"Frank Cowell","startTime":185.38,"endTime":185.98,"body":"operations"},{"speaker":"Frank Cowell","startTime":185.98,"endTime":186.13,"body":"to"},{"speaker":"Frank Cowell","startTime":186.13,"endTime":186.52,"body":"fulfill"},{"speaker":"Frank Cowell","startTime":186.52,"endTime":186.61,"body":"the"},{"speaker":"Frank Cowell","startTime":186.61,"endTime":187.06,"body":"offering."},{"speaker":"Frank Cowell","startTime":187.69,"endTime":187.99,"body":"And"},{"speaker":"Frank Cowell","startTime":187.99,"endTime":188.08,"body":"I"},{"speaker":"Frank Cowell","startTime":188.08,"endTime":188.35,"body":"kind"},{"speaker":"Frank Cowell","startTime":188.35,"endTime":188.44,"body":"of"},{"speaker":"Frank Cowell","startTime":188.44,"endTime":188.65,"body":"look"},{"speaker":"Frank Cowell","startTime":188.65,"endTime":188.8,"body":"at"},{"speaker":"Frank Cowell","startTime":188.8,"endTime":188.92,"body":"it"},{"speaker":"Frank Cowell","startTime":188.92,"endTime":189.1,"body":"the"},{"speaker":"Frank Cowell","startTime":189.1,"endTime":189.4,"body":"other"},{"speaker":"Frank Cowell","startTime":189.4,"endTime":190.06,"body":"direction"},{"speaker":"Frank Cowell","startTime":190.06,"endTime":190.3,"body":"in."},{"speaker":"Frank Cowell","startTime":191.035,"endTime":191.575,"body":"Um,"},{"speaker":"Frank Cowell","startTime":191.835,"endTime":192.185,"body":"in"},{"speaker":"Frank Cowell","startTime":192.19,"endTime":192.385,"body":"my"},{"speaker":"Frank Cowell","startTime":192.385,"endTime":193.075,"body":"worldview"},{"speaker":"Frank Cowell","startTime":193.075,"endTime":193.885,"body":"operations"},{"speaker":"Frank Cowell","startTime":193.885,"endTime":194.245,"body":"is"},{"speaker":"Frank Cowell","startTime":194.245,"endTime":194.335,"body":"the"},{"speaker":"Frank Cowell","startTime":194.335,"endTime":194.665,"body":"heart"},{"speaker":"Frank Cowell","startTime":194.665,"endTime":194.785,"body":"of"},{"speaker":"Frank Cowell","startTime":194.785,"endTime":194.905,"body":"the"},{"speaker":"Frank Cowell","startTime":194.905,"endTime":195.235,"body":"growth"},{"speaker":"Frank Cowell","startTime":195.235,"endTime":195.655,"body":"engine."},{"speaker":"Frank Cowell","startTime":196.165,"endTime":196.345,"body":"Uh,"},{"speaker":"Frank Cowell","startTime":196.345,"endTime":196.555,"body":"in"},{"speaker":"Frank Cowell","startTime":196.555,"endTime":196.735,"body":"other"},{"speaker":"Frank Cowell","startTime":196.735,"endTime":197.215,"body":"words,"},{"speaker":"Frank Cowell","startTime":197.245,"endTime":197.605,"body":"if"},{"speaker":"Frank Cowell","startTime":197.995,"endTime":198.325,"body":"we"},{"speaker":"Frank Cowell","startTime":198.325,"endTime":198.625,"body":"don't"},{"speaker":"Frank Cowell","startTime":198.625,"endTime":198.925,"body":"have"},{"speaker":"Frank Cowell","startTime":198.925,"endTime":199.285,"body":"something"},{"speaker":"Frank Cowell","startTime":199.285,"endTime":199.495,"body":"that's"},{"speaker":"Frank Cowell","startTime":199.5,"endTime":199.855,"body":"world"},{"speaker":"Frank Cowell","startTime":199.855,"endTime":200.455,"body":"class,"},{"speaker":"Frank Cowell","startTime":200.455,"endTime":200.635,"body":"on"},{"speaker":"Frank Cowell","startTime":200.64000000000001,"endTime":200.755,"body":"the"},{"speaker":"Frank Cowell","startTime":200.755,"endTime":201.565,"body":"operations"},{"speaker":"Frank Cowell","startTime":201.565,"endTime":201.895,"body":"side,"},{"speaker":"Frank Cowell","startTime":201.895,"endTime":202.405,"body":"something"},{"speaker":"Frank Cowell","startTime":202.405,"endTime":202.735,"body":"that,"},{"speaker":"Frank Cowell","startTime":203.155,"endTime":203.335,"body":"uh,"},{"speaker":"Frank Cowell","startTime":203.335,"endTime":203.635,"body":"meets"},{"speaker":"Frank Cowell","startTime":203.64000000000001,"endTime":203.725,"body":"the"},{"speaker":"Frank Cowell","startTime":204.105,"endTime":204.385,"body":"hallmarks"},{"speaker":"Frank Cowell","startTime":204.385,"endTime":204.386,"body":"of"},{"speaker":"Frank Cowell","startTime":204.386,"endTime":204.387,"body":"a"},{"speaker":"Frank Cowell","startTime":204.392,"endTime":204.625,"body":"world"},{"speaker":"Frank Cowell","startTime":204.625,"endTime":204.955,"body":"class"},{"speaker":"Frank Cowell","startTime":204.955,"endTime":205.315,"body":"offering"},{"speaker":"Frank Cowell","startTime":205.315,"endTime":205.585,"body":"such"},{"speaker":"Frank Cowell","startTime":205.585,"endTime":205.675,"body":"as"},{"speaker":"Frank Cowell","startTime":205.68,"endTime":206.215,"body":"repeatable,"},{"speaker":"Frank Cowell","startTime":206.215,"endTime":206.695,"body":"scalable,"},{"speaker":"Frank Cowell","startTime":206.695,"endTime":207.325,"body":"delightful,"},{"speaker":"Frank Cowell","startTime":207.33,"endTime":208.075,"body":"valuable,"},{"speaker":"Frank Cowell","startTime":208.175,"endTime":208.785,"body":"proven,"},{"speaker":"Frank Cowell","startTime":209.395,"endTime":209.695,"body":"uh,"},{"speaker":"Frank Cowell","startTime":209.695,"endTime":210.625,"body":"profitable."},{"speaker":"Frank Cowell","startTime":211.1,"endTime":211.19,"body":"If"},{"speaker":"Frank Cowell","startTime":211.19,"endTime":211.31,"body":"we"},{"speaker":"Frank Cowell","startTime":211.315,"endTime":211.49,"body":"don't"},{"speaker":"Frank Cowell","startTime":211.49,"endTime":211.7,"body":"have"},{"speaker":"Frank Cowell","startTime":211.7,"endTime":211.91,"body":"those"},{"speaker":"Frank Cowell","startTime":211.91,"endTime":212.75,"body":"hallmarks,"},{"speaker":"Frank Cowell","startTime":213.26,"endTime":213.77,"body":"um,"},{"speaker":"Frank Cowell","startTime":213.89000000000001,"endTime":214.19,"body":"it's"},{"speaker":"Frank Cowell","startTime":214.19,"endTime":214.37,"body":"going"},{"speaker":"Frank Cowell","startTime":214.37,"endTime":214.43,"body":"to"},{"speaker":"Frank Cowell","startTime":214.43,"endTime":214.58,"body":"be"},{"speaker":"Frank Cowell","startTime":214.58,"endTime":215.45,"body":"extremely"},{"speaker":"Frank Cowell","startTime":215.45,"endTime":215.96,"body":"difficult"},{"speaker":"Frank Cowell","startTime":215.96,"endTime":216.14000000000001,"body":"to"},{"speaker":"Frank Cowell","startTime":216.14000000000001,"endTime":216.44,"body":"sell"},{"speaker":"Frank Cowell","startTime":216.44,"endTime":216.59,"body":"it"},{"speaker":"Frank Cowell","startTime":216.59,"endTime":216.8,"body":"and"},{"speaker":"Frank Cowell","startTime":216.8,"endTime":216.92,"body":"then"},{"speaker":"Frank Cowell","startTime":216.92,"endTime":217.04,"body":"it's"},{"speaker":"Frank Cowell","startTime":217.26,"endTime":217.38,"body":"gonna"},{"speaker":"Frank Cowell","startTime":217.38,"endTime":217.381,"body":"be"},{"speaker":"Frank Cowell","startTime":217.386,"endTime":217.43,"body":"even"},{"speaker":"Frank Cowell","startTime":217.43,"endTime":217.73,"body":"harder"},{"speaker":"Frank Cowell","startTime":217.73,"endTime":217.88,"body":"to"},{"speaker":"Frank Cowell","startTime":217.88,"endTime":218.27,"body":"market"},{"speaker":"Frank Cowell","startTime":218.27,"endTime":218.42,"body":"it."},{"speaker":"Frank Cowell","startTime":218.78,"endTime":219.17,"body":"So"},{"speaker":"Frank Cowell","startTime":219.32,"endTime":220.31,"body":"operations,"},{"speaker":"Frank Cowell","startTime":220.55,"endTime":220.91,"body":"which"},{"speaker":"Frank Cowell","startTime":220.94,"endTime":221.33,"body":"as"},{"speaker":"Frank Cowell","startTime":221.33,"endTime":221.54,"body":"a"},{"speaker":"Frank Cowell","startTime":221.54,"endTime":222.02,"body":"function"},{"speaker":"Frank Cowell","startTime":222.02,"endTime":222.11,"body":"of"},{"speaker":"Frank Cowell","startTime":222.11,"endTime":222.2,"body":"the"},{"speaker":"Frank Cowell","startTime":222.2,"endTime":222.65,"body":"business"},{"speaker":"Frank Cowell","startTime":222.83,"endTime":223.19,"body":"different"},{"speaker":"Frank Cowell","startTime":223.19,"endTime":223.37,"body":"than"},{"speaker":"Frank Cowell","startTime":223.37,"endTime":224.09,"body":"operating,"},{"speaker":"Frank Cowell","startTime":224.095,"endTime":224.18,"body":"we"},{"speaker":"Frank Cowell","startTime":224.18,"endTime":224.33,"body":"can"},{"speaker":"Frank Cowell","startTime":224.33,"endTime":224.54,"body":"talk"},{"speaker":"Frank Cowell","startTime":224.545,"endTime":224.75,"body":"about"},{"speaker":"Frank Cowell","startTime":224.75,"endTime":224.99,"body":"that"},{"speaker":"Frank Cowell","startTime":224.99,"endTime":225.2,"body":"too"},{"speaker":"Frank Cowell","startTime":225.2,"endTime":225.32,"body":"in"},{"speaker":"Frank Cowell","startTime":225.32,"endTime":225.38,"body":"a"},{"speaker":"Frank Cowell","startTime":225.385,"endTime":225.65,"body":"moment."},{"speaker":"Frank Cowell","startTime":225.98,"endTime":226.67,"body":"Operations"},{"speaker":"Frank Cowell","startTime":226.675,"endTime":226.91,"body":"being"},{"speaker":"Frank Cowell","startTime":226.91,"endTime":227.0,"body":"the"},{"speaker":"Frank Cowell","startTime":227.0,"endTime":227.72,"body":"fulfillment"},{"speaker":"Frank Cowell","startTime":227.72,"endTime":228.32,"body":"function."},{"speaker":"Frank Cowell","startTime":228.7,"endTime":228.88,"body":"Of"},{"speaker":"Frank Cowell","startTime":228.88,"endTime":228.97,"body":"the"},{"speaker":"Frank Cowell","startTime":229.39000000000001,"endTime":229.51,"body":"business"},{"speaker":"Frank Cowell","startTime":229.9,"endTime":230.11,"body":"that"},{"speaker":"Frank Cowell","startTime":230.11,"endTime":230.29,"body":"is"},{"speaker":"Frank Cowell","startTime":230.29,"endTime":230.41,"body":"the"},{"speaker":"Frank Cowell","startTime":230.41,"endTime":230.71,"body":"heart"},{"speaker":"Frank Cowell","startTime":230.71,"endTime":230.83,"body":"of"},{"speaker":"Frank Cowell","startTime":230.83,"endTime":230.92,"body":"the"},{"speaker":"Frank Cowell","startTime":230.92,"endTime":231.16,"body":"growth"},{"speaker":"Frank Cowell","startTime":231.16,"endTime":231.46,"body":"engine."},{"speaker":"Frank Cowell","startTime":231.55,"endTime":231.85,"body":"And"},{"speaker":"Frank Cowell","startTime":231.85,"endTime":232.03,"body":"I've"},{"speaker":"Frank Cowell","startTime":232.03,"endTime":232.27,"body":"been"},{"speaker":"Frank Cowell","startTime":232.27,"endTime":232.54,"body":"really"},{"speaker":"Frank Cowell","startTime":232.54,"endTime":232.81,"body":"beating"},{"speaker":"Frank Cowell","startTime":232.81,"endTime":233.02,"body":"that"},{"speaker":"Frank Cowell","startTime":233.02,"endTime":233.32,"body":"drum"},{"speaker":"Frank Cowell","startTime":233.32,"endTime":233.71,"body":"lately,"},{"speaker":"Frank Cowell","startTime":234.16,"endTime":234.73,"body":"especially"},{"speaker":"Frank Cowell","startTime":234.73,"endTime":234.82,"body":"in"},{"speaker":"Frank Cowell","startTime":234.82,"endTime":235.18,"body":"today's"},{"speaker":"Frank Cowell","startTime":235.18,"endTime":235.57,"body":"world."},{"speaker":"Frank Cowell","startTime":235.57,"endTime":235.66,"body":"It"},{"speaker":"Frank Cowell","startTime":235.66,"endTime":236.08,"body":"gets"},{"speaker":"Frank Cowell","startTime":236.5,"endTime":236.77,"body":"just"},{"speaker":"Frank Cowell","startTime":236.77,"endTime":237.1,"body":"more"},{"speaker":"Frank Cowell","startTime":237.1,"endTime":237.19,"body":"and"},{"speaker":"Frank Cowell","startTime":237.19,"endTime":237.4,"body":"more"},{"speaker":"Frank Cowell","startTime":237.4,"endTime":238.12,"body":"saturated"},{"speaker":"Frank Cowell","startTime":238.24,"endTime":238.48,"body":"as"},{"speaker":"Frank Cowell","startTime":238.48,"endTime":238.6,"body":"the"},{"speaker":"Frank Cowell","startTime":238.6,"endTime":238.93,"body":"days"},{"speaker":"Frank Cowell","startTime":238.93,"endTime":239.11,"body":"go"},{"speaker":"Frank Cowell","startTime":239.11,"endTime":239.5,"body":"by"},{"speaker":"Frank Cowell","startTime":239.71,"endTime":239.8,"body":"and"},{"speaker":"Frank Cowell","startTime":239.8,"endTime":239.98,"body":"there's"},{"speaker":"Frank Cowell","startTime":239.98,"endTime":240.16,"body":"no"},{"speaker":"Frank Cowell","startTime":240.165,"endTime":240.34,"body":"end"},{"speaker":"Frank Cowell","startTime":240.34,"endTime":240.49,"body":"in"},{"speaker":"Frank Cowell","startTime":240.49,"endTime":240.85,"body":"sight."},{"speaker":"Frank Cowell","startTime":240.85,"endTime":241.03,"body":"It's,"},{"speaker":"Frank Cowell","startTime":241.06,"endTime":241.18,"body":"we're"},{"speaker":"Frank Cowell","startTime":241.18,"endTime":241.36,"body":"just"},{"speaker":"Frank Cowell","startTime":241.36,"endTime":241.6,"body":"never"},{"speaker":"Frank Cowell","startTime":241.6,"endTime":241.84,"body":"going"},{"speaker":"Frank Cowell","startTime":241.84,"endTime":242.05,"body":"back"},{"speaker":"Frank Cowell","startTime":242.05,"endTime":242.14000000000001,"body":"to"},{"speaker":"Frank Cowell","startTime":242.14000000000001,"endTime":242.23,"body":"the"},{"speaker":"Frank Cowell","startTime":242.23,"endTime":242.53,"body":"glory"},{"speaker":"Frank Cowell","startTime":242.53,"endTime":242.89000000000001,"body":"days"},{"speaker":"Frank Cowell","startTime":242.89000000000001,"endTime":243.01,"body":"of"},{"speaker":"Frank Cowell","startTime":243.01,"endTime":243.34,"body":"buying"},{"speaker":"Frank Cowell","startTime":243.34,"endTime":243.61,"body":"ad"},{"speaker":"Frank Cowell","startTime":243.61,"endTime":244.03,"body":"time"},{"speaker":"Frank Cowell","startTime":244.39000000000001,"endTime":244.6,"body":"and"},{"speaker":"Frank Cowell","startTime":244.605,"endTime":244.87,"body":"hitting"},{"speaker":"Frank Cowell","startTime":244.87,"endTime":245.11,"body":"home"},{"speaker":"Frank Cowell","startTime":245.11,"endTime":245.65,"body":"runs"},{"speaker":"Frank Cowell","startTime":246.01,"endTime":246.46,"body":"because,"},{"speaker":"Frank Cowell","startTime":246.46,"endTime":246.79,"body":"uh,"},{"speaker":"Frank Cowell","startTime":247.12,"endTime":247.27,"body":"we"},{"speaker":"Frank Cowell","startTime":247.27,"endTime":247.36,"body":"can"},{"speaker":"Frank Cowell","startTime":247.36,"endTime":247.48,"body":"put"},{"speaker":"Frank Cowell","startTime":247.485,"endTime":247.6,"body":"out"},{"speaker":"Frank Cowell","startTime":247.6,"endTime":247.75,"body":"some"},{"speaker":"Frank Cowell","startTime":247.75,"endTime":247.9,"body":"really"},{"speaker":"Frank Cowell","startTime":247.9,"endTime":248.14000000000001,"body":"great"},{"speaker":"Frank Cowell","startTime":248.14000000000001,"endTime":248.5,"body":"creative,"},{"speaker":"Frank Cowell","startTime":248.5,"endTime":248.68,"body":"quote"},{"speaker":"Frank Cowell","startTime":248.68,"endTime":249.1,"body":"unquote,"},{"speaker":"Frank Cowell","startTime":249.58,"endTime":249.82,"body":"um,"},{"speaker":"Frank Cowell","startTime":249.82,"endTime":250.0,"body":"those"},{"speaker":"Frank Cowell","startTime":250.0,"endTime":250.18,"body":"days"},{"speaker":"Frank Cowell","startTime":250.18,"endTime":250.27,"body":"are"},{"speaker":"Frank Cowell","startTime":250.27,"endTime":250.66,"body":"gone."},{"speaker":"Frank Cowell","startTime":251.02,"endTime":251.44,"body":"And"},{"speaker":"Frank Cowell","startTime":251.44,"endTime":251.56,"body":"it"},{"speaker":"Frank Cowell","startTime":251.56,"endTime":251.77,"body":"really"},{"speaker":"Frank Cowell","startTime":251.77,"endTime":252.01,"body":"comes"},{"speaker":"Frank Cowell","startTime":252.01,"endTime":252.22,"body":"back"},{"speaker":"Frank Cowell","startTime":252.22,"endTime":252.28,"body":"to"},{"speaker":"Frank Cowell","startTime":252.28,"endTime":252.37,"body":"the"},{"speaker":"Frank Cowell","startTime":252.37,"endTime":252.94,"body":"fundamentals"},{"speaker":"Frank Cowell","startTime":252.94,"endTime":253.06,"body":"of"},{"speaker":"Frank Cowell","startTime":253.06,"endTime":253.63,"body":"business."},{"speaker":"Frank Cowell","startTime":254.08,"endTime":254.26,"body":"Uh,"},{"speaker":"Frank Cowell","startTime":254.26,"endTime":254.56,"body":"three"},{"speaker":"Frank Cowell","startTime":254.56,"endTime":255.1,"body":"things."},{"speaker":"Frank Cowell","startTime":255.52,"endTime":255.85,"body":"What's"},{"speaker":"Frank Cowell","startTime":255.85,"endTime":255.94,"body":"the"},{"speaker":"Frank Cowell","startTime":256.31,"endTime":256.43,"body":"business"},{"speaker":"Frank Cowell","startTime":256.435,"endTime":256.75,"body":"strategy?"},{"speaker":"Frank Cowell","startTime":256.75,"endTime":256.84000000000003,"body":"Do"},{"speaker":"Frank Cowell","startTime":256.84000000000003,"endTime":256.96000000000004,"body":"we"},{"speaker":"Frank Cowell","startTime":256.96000000000004,"endTime":257.05,"body":"have"},{"speaker":"Frank Cowell","startTime":257.05,"endTime":257.11,"body":"a"},{"speaker":"Frank Cowell","startTime":257.11,"endTime":257.28999999999996,"body":"true"},{"speaker":"Frank Cowell","startTime":257.28999999999996,"endTime":257.62,"body":"north?"},{"speaker":"Frank Cowell","startTime":258.19,"endTime":258.31,"body":"Do"},{"speaker":"Frank Cowell","startTime":258.31,"endTime":258.4,"body":"we"},{"speaker":"Frank Cowell","startTime":258.4,"endTime":258.49,"body":"have"},{"speaker":"Frank Cowell","startTime":258.49,"endTime":258.55,"body":"a"},{"speaker":"Frank Cowell","startTime":258.55,"endTime":259.12,"body":"culture"},{"speaker":"Frank Cowell","startTime":259.12,"endTime":259.36,"body":"of"},{"speaker":"Frank Cowell","startTime":259.90999999999997,"endTime":260.11,"body":"excellent"},{"speaker":"Frank Cowell","startTime":260.115,"endTime":260.91999999999996,"body":"implementation?"},{"speaker":"Frank Cowell","startTime":261.49,"endTime":261.61,"body":"And"},{"speaker":"Frank Cowell","startTime":261.61,"endTime":261.94,"body":"then"},{"speaker":"Frank Cowell","startTime":261.94,"endTime":262.48,"body":"third"},{"speaker":"Frank Cowell","startTime":262.65999999999997,"endTime":263.26,"body":"is"},{"speaker":"Frank Cowell","startTime":263.83000000000004,"endTime":264.43,"body":"operations."},{"speaker":"Frank Cowell","startTime":264.43,"endTime":264.55,"body":"Do"},{"speaker":"Frank Cowell","startTime":264.555,"endTime":264.64,"body":"we"},{"speaker":"Frank Cowell","startTime":264.64,"endTime":264.76,"body":"have"},{"speaker":"Frank Cowell","startTime":264.765,"endTime":264.88,"body":"a"},{"speaker":"Frank Cowell","startTime":264.88,"endTime":265.18,"body":"world"},{"speaker":"Frank Cowell","startTime":265.18,"endTime":265.53999999999996,"body":"class"},{"speaker":"Frank Cowell","startTime":265.53999999999996,"endTime":266.02,"body":"offering?"},{"speaker":"Frank Cowell","startTime":266.65,"endTime":267.1,"body":"That's"},{"speaker":"Frank Cowell","startTime":267.1,"endTime":267.4,"body":"really"},{"speaker":"Frank Cowell","startTime":267.4,"endTime":267.61,"body":"what"},{"speaker":"Frank Cowell","startTime":267.61,"endTime":267.7,"body":"it"},{"speaker":"Frank Cowell","startTime":267.7,"endTime":267.94,"body":"has"},{"speaker":"Frank Cowell","startTime":267.94,"endTime":268.03,"body":"to"},{"speaker":"Frank Cowell","startTime":268.03,"endTime":268.24,"body":"come"},{"speaker":"Frank Cowell","startTime":268.24,"endTime":268.51,"body":"back"},{"speaker":"Frank Cowell","startTime":268.515,"endTime":268.65999999999997,"body":"to"},{"speaker":"Frank Cowell","startTime":268.65999999999997,"endTime":268.78,"body":"if"},{"speaker":"Frank Cowell","startTime":268.78,"endTime":268.96000000000004,"body":"we"},{"speaker":"Frank Cowell","startTime":268.96500000000003,"endTime":269.32,"body":"want"},{"speaker":"Frank Cowell","startTime":269.56,"endTime":269.68,"body":"to"},{"speaker":"Frank Cowell","startTime":269.68,"endTime":269.77,"body":"be"},{"speaker":"Frank Cowell","startTime":269.77,"endTime":269.91999999999996,"body":"able"},{"speaker":"Frank Cowell","startTime":269.925,"endTime":269.98,"body":"to"},{"speaker":"Frank Cowell","startTime":269.98,"endTime":270.28,"body":"scale."},{"speaker":"Frank Cowell","startTime":270.28,"endTime":270.43,"body":"So"},{"speaker":"Frank Cowell","startTime":270.43,"endTime":270.58000000000004,"body":"for"},{"speaker":"Frank Cowell","startTime":270.58000000000004,"endTime":270.82,"body":"those"},{"speaker":"Frank Cowell","startTime":270.82,"endTime":270.94,"body":"of"},{"speaker":"Frank Cowell","startTime":270.94,"endTime":271.09000000000003,"body":"you"},{"speaker":"Frank Cowell","startTime":271.095,"endTime":271.27,"body":"that"},{"speaker":"Frank Cowell","startTime":271.275,"endTime":271.39,"body":"are"},{"speaker":"Frank Cowell","startTime":271.39,"endTime":271.65999999999997,"body":"here"},{"speaker":"Frank Cowell","startTime":271.65999999999997,"endTime":271.72,"body":"in"},{"speaker":"Frank Cowell","startTime":271.725,"endTime":272.16999999999996,"body":"listening,"},{"speaker":"Frank Cowell","startTime":272.56,"endTime":272.74,"body":"if"},{"speaker":"Frank Cowell","startTime":272.83000000000004,"endTime":272.98,"body":"you're"},{"speaker":"Frank Cowell","startTime":272.98,"endTime":273.1,"body":"in"},{"speaker":"Frank Cowell","startTime":273.1,"endTime":273.19,"body":"the"},{"speaker":"Frank Cowell","startTime":273.195,"endTime":273.46000000000004,"body":"rev"},{"speaker":"Frank Cowell","startTime":273.46000000000004,"endTime":273.64,"body":"op"},{"speaker":"Frank Cowell","startTime":273.64,"endTime":274.03,"body":"space,"},{"speaker":"Frank Cowell","startTime":274.03,"endTime":274.12,"body":"the"},{"speaker":"Frank Cowell","startTime":274.12,"endTime":274.48,"body":"marketing"},{"speaker":"Frank Cowell","startTime":274.48,"endTime":274.75,"body":"side,"},{"speaker":"Frank Cowell","startTime":274.75,"endTime":274.81,"body":"the"},{"speaker":"Frank Cowell","startTime":274.81,"endTime":275.16999999999996,"body":"sales"},{"speaker":"Frank Cowell","startTime":275.16999999999996,"endTime":275.53,"body":"side"},{"speaker":"Frank Cowell","startTime":276.01,"endTime":276.13,"body":"of"},{"speaker":"Frank Cowell","startTime":276.13,"endTime":276.25,"body":"what"},{"speaker":"Frank Cowell","startTime":276.25,"endTime":276.34000000000003,"body":"I"},{"speaker":"Frank Cowell","startTime":276.34000000000003,"endTime":276.52,"body":"would"},{"speaker":"Frank Cowell","startTime":276.52,"endTime":276.82,"body":"start"},{"speaker":"Frank Cowell","startTime":276.82,"endTime":277.15,"body":"doing"},{"speaker":"Frank Cowell","startTime":277.15,"endTime":277.27,"body":"if"},{"speaker":"Frank Cowell","startTime":277.27,"endTime":277.36,"body":"I"},{"speaker":"Frank Cowell","startTime":277.36,"endTime":277.45,"body":"were"},{"speaker":"Frank Cowell","startTime":277.45,"endTime":277.69,"body":"used,"},{"speaker":"Frank Cowell","startTime":277.69,"endTime":277.81,"body":"I'd"},{"speaker":"Frank Cowell","startTime":277.81,"endTime":278.05,"body":"start"},{"speaker":"Frank Cowell","startTime":278.05,"endTime":278.32,"body":"getting"},{"speaker":"Frank Cowell","startTime":278.32,"endTime":278.74,"body":"real"},{"speaker":"Frank Cowell","startTime":278.745,"endTime":279.19,"body":"nosy"},{"speaker":"Frank Cowell","startTime":279.4,"endTime":279.52,"body":"and"},{"speaker":"Frank Cowell","startTime":279.52,"endTime":279.73,"body":"start"},{"speaker":"Frank Cowell","startTime":279.73,"endTime":280.03,"body":"getting"},{"speaker":"Frank Cowell","startTime":280.03,"endTime":280.39,"body":"real."},{"speaker":"Frank Cowell","startTime":281.26,"endTime":281.77,"body":"With"},{"speaker":"Frank Cowell","startTime":282.1,"endTime":282.66999999999996,"body":"product,"},{"speaker":"Frank Cowell","startTime":282.94000000000005,"endTime":283.15,"body":"with"},{"speaker":"Frank Cowell","startTime":283.15,"endTime":283.27,"body":"your"},{"speaker":"Frank Cowell","startTime":283.27,"endTime":283.75,"body":"teams"},{"speaker":"Frank Cowell","startTime":283.75,"endTime":284.02,"body":"that"},{"speaker":"Frank Cowell","startTime":284.16999999999996,"endTime":284.62,"body":"fulfill"},{"speaker":"Frank Cowell","startTime":284.62,"endTime":285.03999999999996,"body":"whatever"},{"speaker":"Frank Cowell","startTime":285.03999999999996,"endTime":285.1,"body":"it"},{"speaker":"Frank Cowell","startTime":285.1,"endTime":285.25,"body":"is"},{"speaker":"Frank Cowell","startTime":285.25,"endTime":285.37,"body":"that"},{"speaker":"Frank Cowell","startTime":285.37,"endTime":285.52,"body":"you're"},{"speaker":"Frank Cowell","startTime":285.525,"endTime":285.88,"body":"selling."},{"speaker":"Frank Cowell","startTime":286.17999999999995,"endTime":286.33000000000004,"body":"I'd"},{"speaker":"Frank Cowell","startTime":286.33000000000004,"endTime":286.53999999999996,"body":"get"},{"speaker":"Frank Cowell","startTime":286.53999999999996,"endTime":286.84000000000003,"body":"real"},{"speaker":"Frank Cowell","startTime":286.84000000000003,"endTime":287.26,"body":"friendly"},{"speaker":"Frank Cowell","startTime":287.26,"endTime":287.40999999999997,"body":"with"},{"speaker":"Frank Cowell","startTime":287.40999999999997,"endTime":287.95000000000005,"body":"CFOs."},{"speaker":"Frank Cowell","startTime":287.95000000000005,"endTime":288.03999999999996,"body":"I'd"},{"speaker":"Frank Cowell","startTime":288.33000000000004,"endTime":288.45000000000005,"body":"get"},{"speaker":"Frank Cowell","startTime":288.45500000000004,"endTime":288.64,"body":"real"},{"speaker":"Frank Cowell","startTime":288.64,"endTime":289.21000000000004,"body":"friendly"},{"speaker":"Frank Cowell","startTime":289.65999999999997,"endTime":290.08000000000004,"body":"with,"},{"speaker":"Frank Cowell","startTime":290.14,"endTime":290.32000000000005,"body":"uh,"},{"speaker":"Frank Cowell","startTime":291.01,"endTime":291.15999999999997,"body":"COOs."},{"speaker":"Frank Cowell","startTime":291.58000000000004,"endTime":292.05999999999995,"body":"Find"},{"speaker":"Frank Cowell","startTime":292.06500000000005,"endTime":292.36,"body":"out"},{"speaker":"Frank Cowell","startTime":292.36,"endTime":292.57000000000005,"body":"what"},{"speaker":"Frank Cowell","startTime":292.57000000000005,"endTime":292.65999999999997,"body":"are"},{"speaker":"Frank Cowell","startTime":292.65999999999997,"endTime":292.84000000000003,"body":"we"},{"speaker":"Frank Cowell","startTime":292.84000000000003,"endTime":293.26,"body":"doing,"},{"speaker":"Frank Cowell","startTime":293.95000000000005,"endTime":294.1,"body":"uh,"},{"speaker":"Frank Cowell","startTime":294.13,"endTime":294.28,"body":"to"},{"speaker":"Frank Cowell","startTime":294.28,"endTime":294.78999999999996,"body":"become"},{"speaker":"Frank Cowell","startTime":294.78999999999996,"endTime":295.39,"body":"special"},{"speaker":"Frank Cowell","startTime":295.395,"endTime":295.51,"body":"in"},{"speaker":"Frank Cowell","startTime":295.51,"endTime":295.57000000000005,"body":"the"},{"speaker":"Frank Cowell","startTime":295.57000000000005,"endTime":296.08000000000004,"body":"marketplace?"},{"speaker":"Frank Cowell","startTime":296.08000000000004,"endTime":296.26,"body":"What"},{"speaker":"Frank Cowell","startTime":296.265,"endTime":296.28999999999996,"body":"are"},{"speaker":"Frank Cowell","startTime":296.28999999999996,"endTime":296.47,"body":"we"},{"speaker":"Frank Cowell","startTime":296.475,"endTime":296.89,"body":"doing"},{"speaker":"Frank Cowell","startTime":297.15999999999997,"endTime":297.34000000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":297.34000000000003,"endTime":297.85,"body":"dominate"},{"speaker":"Frank Cowell","startTime":297.85,"endTime":297.94000000000005,"body":"our"},{"speaker":"Frank Cowell","startTime":297.94000000000005,"endTime":298.57000000000005,"body":"marketplace"},{"speaker":"Frank Cowell","startTime":298.57500000000005,"endTime":298.92999999999995,"body":"with"},{"speaker":"Frank Cowell","startTime":299.32000000000005,"endTime":299.62,"body":"just"},{"speaker":"Frank Cowell","startTime":299.62,"endTime":299.86,"body":"one"},{"speaker":"Frank Cowell","startTime":299.86,"endTime":300.19000000000005,"body":"offering?"},{"speaker":"Frank Cowell","startTime":300.19000000000005,"endTime":300.42999999999995,"body":"Just,"},{"speaker":"Frank Cowell","startTime":300.42999999999995,"endTime":300.61,"body":"just"},{"speaker":"Frank Cowell","startTime":300.61,"endTime":300.85,"body":"find"},{"speaker":"Frank Cowell","startTime":300.88,"endTime":301.15,"body":"one"},{"speaker":"Frank Cowell","startTime":301.15,"endTime":301.48,"body":"piece."},{"speaker":"Frank Cowell","startTime":301.48,"endTime":301.75,"body":"Where"},{"speaker":"Frank Cowell","startTime":301.75,"endTime":301.80999999999995,"body":"are"},{"speaker":"Frank Cowell","startTime":302.09000000000003,"endTime":302.16999999999996,"body":"we"},{"speaker":"Frank Cowell","startTime":302.16999999999996,"endTime":302.17100000000005,"body":"just"},{"speaker":"Frank Cowell","startTime":302.17600000000004,"endTime":302.5,"body":"killing"},{"speaker":"Frank Cowell","startTime":302.5,"endTime":302.65,"body":"it?"},{"speaker":"Frank Cowell","startTime":302.91999999999996,"endTime":303.1,"body":"Where"},{"speaker":"Frank Cowell","startTime":303.1,"endTime":303.15999999999997,"body":"are"},{"speaker":"Frank Cowell","startTime":303.15999999999997,"endTime":303.34000000000003,"body":"we"},{"speaker":"Frank Cowell","startTime":303.34000000000003,"endTime":303.58000000000004,"body":"world"},{"speaker":"Frank Cowell","startTime":303.58000000000004,"endTime":304.0,"body":"class"},{"speaker":"Frank Cowell","startTime":304.0,"endTime":304.12,"body":"and"},{"speaker":"Frank Cowell","startTime":304.12,"endTime":304.33000000000004,"body":"let's"},{"speaker":"Frank Cowell","startTime":304.33000000000004,"endTime":304.48,"body":"see"},{"speaker":"Frank Cowell","startTime":304.48,"endTime":304.6,"body":"how"},{"speaker":"Frank Cowell","startTime":304.6,"endTime":304.75,"body":"we"},{"speaker":"Frank Cowell","startTime":304.75,"endTime":304.99,"body":"can"},{"speaker":"Frank Cowell","startTime":305.26,"endTime":305.71000000000004,"body":"start"},{"speaker":"Frank Cowell","startTime":305.71000000000004,"endTime":305.86,"body":"with."},{"speaker":"Michael Hartmann","startTime":308.345,"endTime":308.55499999999995,"body":"So"},{"speaker":"Michael Hartmann","startTime":308.55499999999995,"endTime":308.67499999999995,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":308.67499999999995,"endTime":308.855,"body":"glad"},{"speaker":"Michael Hartmann","startTime":308.855,"endTime":309.21500000000003,"body":"you,"},{"speaker":"Michael Hartmann","startTime":309.21500000000003,"endTime":309.365,"body":"you"},{"speaker":"Michael Hartmann","startTime":309.37,"endTime":309.96500000000003,"body":"clarified."},{"speaker":"Michael Hartmann","startTime":309.96500000000003,"endTime":310.145,"body":"So"},{"speaker":"Michael Hartmann","startTime":310.145,"endTime":310.235,"body":"when"},{"speaker":"Michael Hartmann","startTime":310.235,"endTime":310.32500000000005,"body":"you"},{"speaker":"Michael Hartmann","startTime":310.33000000000004,"endTime":310.505,"body":"said"},{"speaker":"Michael Hartmann","startTime":310.505,"endTime":311.04499999999996,"body":"operations,"},{"speaker":"Michael Hartmann","startTime":311.04499999999996,"endTime":311.105,"body":"I"},{"speaker":"Michael Hartmann","startTime":311.11,"endTime":311.255,"body":"think"},{"speaker":"Michael Hartmann","startTime":311.255,"endTime":311.345,"body":"at"},{"speaker":"Michael Hartmann","startTime":311.345,"endTime":311.405,"body":"the"},{"speaker":"Michael Hartmann","startTime":311.40999999999997,"endTime":311.55499999999995,"body":"end"},{"speaker":"Michael Hartmann","startTime":311.55499999999995,"endTime":311.645,"body":"you"},{"speaker":"Michael Hartmann","startTime":311.645,"endTime":311.735,"body":"were,"},{"speaker":"Michael Hartmann","startTime":311.735,"endTime":311.79499999999996,"body":"I"},{"speaker":"Michael Hartmann","startTime":311.79499999999996,"endTime":311.885,"body":"was"},{"speaker":"Michael Hartmann","startTime":311.89,"endTime":312.095,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":312.095,"endTime":312.33500000000004,"body":"ask"},{"speaker":"Michael Hartmann","startTime":312.33500000000004,"endTime":312.485,"body":"you"},{"speaker":"Michael Hartmann","startTime":312.49,"endTime":312.54499999999996,"body":"do"},{"speaker":"Michael Hartmann","startTime":312.54499999999996,"endTime":312.66499999999996,"body":"you"},{"speaker":"Michael Hartmann","startTime":312.66499999999996,"endTime":313.115,"body":"mean"},{"speaker":"Michael Hartmann","startTime":313.625,"endTime":313.895,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":314.31500000000005,"endTime":314.46500000000003,"body":"we"},{"speaker":"Michael Hartmann","startTime":314.46500000000003,"endTime":314.82500000000005,"body":"started"},{"speaker":"Michael Hartmann","startTime":314.82500000000005,"endTime":314.975,"body":"this"},{"speaker":"Michael Hartmann","startTime":314.975,"endTime":315.42499999999995,"body":"primarily"},{"speaker":"Michael Hartmann","startTime":315.42499999999995,"endTime":315.57500000000005,"body":"for"},{"speaker":"Michael Hartmann","startTime":315.57500000000005,"endTime":315.995,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":315.995,"endTime":316.505,"body":"operations"},{"speaker":"Michael Hartmann","startTime":316.505,"endTime":316.865,"body":"folks,"},{"speaker":"Michael Hartmann","startTime":316.865,"endTime":317.135,"body":"but"},{"speaker":"Michael Hartmann","startTime":317.135,"endTime":317.345,"body":"it's"},{"speaker":"Michael Hartmann","startTime":317.345,"endTime":317.525,"body":"kind"},{"speaker":"Michael Hartmann","startTime":317.525,"endTime":317.615,"body":"of"},{"speaker":"Michael Hartmann","startTime":317.62,"endTime":318.005,"body":"grown"},{"speaker":"Michael Hartmann","startTime":318.005,"endTime":318.125,"body":"and"},{"speaker":"Michael Hartmann","startTime":318.125,"endTime":318.42499999999995,"body":"we've"},{"speaker":"Michael Hartmann","startTime":318.54499999999996,"endTime":319.08500000000004,"body":"attracted"},{"speaker":"Michael Hartmann","startTime":319.08500000000004,"endTime":319.41499999999996,"body":"other,"},{"speaker":"Michael Hartmann","startTime":319.44500000000005,"endTime":319.655,"body":"other"},{"speaker":"Michael Hartmann","startTime":319.655,"endTime":320.04499999999996,"body":"people"},{"speaker":"Michael Hartmann","startTime":320.04499999999996,"endTime":320.43499999999995,"body":"including"},{"speaker":"Michael Hartmann","startTime":320.44000000000005,"endTime":320.765,"body":"revenue"},{"speaker":"Michael Hartmann","startTime":320.765,"endTime":321.365,"body":"operations."},{"speaker":"Michael Hartmann","startTime":322.55499999999995,"endTime":322.91499999999996,"body":"depending"},{"speaker":"Michael Hartmann","startTime":322.91499999999996,"endTime":323.005,"body":"on"},{"speaker":"Michael Hartmann","startTime":323.005,"endTime":323.095,"body":"what"},{"speaker":"Michael Hartmann","startTime":323.1,"endTime":323.21500000000003,"body":"you"},{"speaker":"Michael Hartmann","startTime":323.21500000000003,"endTime":323.395,"body":"call"},{"speaker":"Michael Hartmann","startTime":323.395,"endTime":323.485,"body":"it,"},{"speaker":"Michael Hartmann","startTime":323.485,"endTime":323.725,"body":"like,"},{"speaker":"Michael Hartmann","startTime":323.725,"endTime":324.025,"body":"depending"},{"speaker":"Michael Hartmann","startTime":324.025,"endTime":324.115,"body":"on"},{"speaker":"Michael Hartmann","startTime":324.115,"endTime":324.20500000000004,"body":"how"},{"speaker":"Michael Hartmann","startTime":324.20500000000004,"endTime":324.29499999999996,"body":"you"},{"speaker":"Michael Hartmann","startTime":324.29499999999996,"endTime":324.625,"body":"define"},{"speaker":"Michael Hartmann","startTime":324.625,"endTime":324.92499999999995,"body":"that,"},{"speaker":"Michael Hartmann","startTime":325.31500000000005,"endTime":325.855,"body":"um,"},{"speaker":"Michael Hartmann","startTime":325.91499999999996,"endTime":326.06500000000005,"body":"as"},{"speaker":"Michael Hartmann","startTime":326.06500000000005,"endTime":326.275,"body":"well"},{"speaker":"Michael Hartmann","startTime":326.275,"endTime":326.395,"body":"as"},{"speaker":"Michael Hartmann","startTime":326.395,"endTime":326.605,"body":"other"},{"speaker":"Michael Hartmann","startTime":326.605,"endTime":327.05499999999995,"body":"marketers"},{"speaker":"Michael Hartmann","startTime":327.05499999999995,"endTime":327.145,"body":"and"},{"speaker":"Michael Hartmann","startTime":327.145,"endTime":327.355,"body":"stuff."},{"speaker":"Michael Hartmann","startTime":327.355,"endTime":327.595,"body":"But"},{"speaker":"Michael Hartmann","startTime":328.015,"endTime":328.16499999999996,"body":"you"},{"speaker":"Michael Hartmann","startTime":328.16499999999996,"endTime":328.495,"body":"mentioned"},{"speaker":"Michael Hartmann","startTime":328.495,"endTime":328.58500000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":328.58500000000004,"endTime":328.885,"body":"word"},{"speaker":"Michael Hartmann","startTime":328.91499999999996,"endTime":329.54499999999996,"body":"offering"},{"speaker":"Michael Hartmann","startTime":329.54499999999996,"endTime":329.725,"body":"in"},{"speaker":"Michael Hartmann","startTime":329.725,"endTime":330.29499999999996,"body":"there,"},{"speaker":"Michael Hartmann","startTime":330.355,"endTime":330.505,"body":"and"},{"speaker":"Michael Hartmann","startTime":330.505,"endTime":330.56500000000005,"body":"I"},{"speaker":"Michael Hartmann","startTime":330.57000000000005,"endTime":330.745,"body":"think"},{"speaker":"Michael Hartmann","startTime":330.745,"endTime":330.95500000000004,"body":"my"},{"speaker":"Michael Hartmann","startTime":330.95500000000004,"endTime":331.16499999999996,"body":"head"},{"speaker":"Michael Hartmann","startTime":331.16499999999996,"endTime":331.375,"body":"went"},{"speaker":"Michael Hartmann","startTime":331.375,"endTime":331.58500000000004,"body":"right"},{"speaker":"Michael Hartmann","startTime":331.59000000000003,"endTime":331.91499999999996,"body":"to"},{"speaker":"Michael Hartmann","startTime":331.91499999999996,"endTime":332.005,"body":"the"},{"speaker":"Michael Hartmann","startTime":332.005,"endTime":332.485,"body":"offerings"},{"speaker":"Michael Hartmann","startTime":332.485,"endTime":332.605,"body":"that"},{"speaker":"Michael Hartmann","startTime":332.61,"endTime":332.96500000000003,"body":"we"},{"speaker":"Michael Hartmann","startTime":333.505,"endTime":333.995,"body":"Yeah."},{"speaker":"Michael Hartmann","startTime":348.895,"endTime":349.385,"body":"Uhoh."},{"speaker":"Michael Hartmann","startTime":349.44500000000005,"endTime":349.865,"body":"Did"},{"speaker":"Michael Hartmann","startTime":349.87,"endTime":349.94500000000005,"body":"we"},{"speaker":"Michael Hartmann","startTime":349.94500000000005,"endTime":350.18499999999995,"body":"lose"},{"speaker":"Michael Hartmann","startTime":350.19000000000005,"endTime":350.485,"body":"me?"},{"speaker":"Michael Hartmann","startTime":350.845,"endTime":351.235,"body":"Fuck."},{"speaker":"Mike Rizzo","startTime":351.66999999999996,"endTime":351.82000000000005,"body":"Go"},{"speaker":"Mike Rizzo","startTime":351.82000000000005,"endTime":352.0,"body":"ahead"},{"speaker":"Mike Rizzo","startTime":352.0,"endTime":352.09000000000003,"body":"and"},{"speaker":"Mike Rizzo","startTime":352.09000000000003,"endTime":352.51,"body":"do,"},{"speaker":"Mike Rizzo","startTime":352.57000000000005,"endTime":353.08000000000004,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":353.83000000000004,"endTime":354.1,"body":"my"},{"speaker":"Mike Rizzo","startTime":354.1,"endTime":354.37,"body":"head"},{"speaker":"Mike Rizzo","startTime":354.37,"endTime":354.61,"body":"went"},{"speaker":"Mike Rizzo","startTime":354.615,"endTime":354.90999999999997,"body":"right"},{"speaker":"Mike Rizzo","startTime":354.90999999999997,"endTime":355.33000000000004,"body":"to,"},{"speaker":"Mike Rizzo","startTime":355.87,"endTime":356.02,"body":"and"},{"speaker":"Mike Rizzo","startTime":356.02,"endTime":356.20000000000005,"body":"I'll,"},{"speaker":"Mike Rizzo","startTime":356.41999999999996,"endTime":356.82000000000005,"body":"I'll,"},{"speaker":"Mike Rizzo","startTime":356.82500000000005,"endTime":357.22,"body":"I'll"},{"speaker":"Mike Rizzo","startTime":357.28,"endTime":357.49,"body":"pull"},{"speaker":"Mike Rizzo","startTime":357.49,"endTime":357.58000000000004,"body":"it"},{"speaker":"Mike Rizzo","startTime":357.58000000000004,"endTime":357.66999999999996,"body":"all"},{"speaker":"Mike Rizzo","startTime":357.66999999999996,"endTime":358.0,"body":"together"},{"speaker":"Mike Rizzo","startTime":358.0,"endTime":358.21000000000004,"body":"for"},{"speaker":"Mike Rizzo","startTime":358.21000000000004,"endTime":358.57000000000005,"body":"us"},{"speaker":"Michael Hartmann","startTime":359.03999999999996,"endTime":359.53,"body":"Okay."},{"speaker":"Michael Hartmann","startTime":360.15999999999997,"endTime":360.65,"body":"Geez,"},{"speaker":"Mike Rizzo","startTime":360.94000000000005,"endTime":361.12,"body":"Don't"},{"speaker":"Mike Rizzo","startTime":361.12,"endTime":361.41999999999996,"body":"worry,"},{"speaker":"Mike Rizzo","startTime":361.80999999999995,"endTime":362.04999999999995,"body":"it's"},{"speaker":"Mike Rizzo","startTime":362.28,"endTime":362.48,"body":"fine."},{"speaker":"Frank Cowell","startTime":362.56500000000005,"endTime":362.80499999999995,"body":"Mike"},{"speaker":"Frank Cowell","startTime":362.80499999999995,"endTime":362.92499999999995,"body":"and"},{"speaker":"Frank Cowell","startTime":362.92499999999995,"endTime":363.04499999999996,"body":"I"},{"speaker":"Frank Cowell","startTime":363.04499999999996,"endTime":363.19500000000005,"body":"were"},{"speaker":"Frank Cowell","startTime":363.19500000000005,"endTime":363.46500000000003,"body":"looking"},{"speaker":"Frank Cowell","startTime":363.46500000000003,"endTime":363.525,"body":"at"},{"speaker":"Frank Cowell","startTime":363.525,"endTime":363.735,"body":"each"},{"speaker":"Frank Cowell","startTime":363.735,"endTime":363.975,"body":"other,"},{"speaker":"Frank Cowell","startTime":363.975,"endTime":364.18499999999995,"body":"like"},{"speaker":"Frank Cowell","startTime":364.19000000000005,"endTime":364.42499999999995,"body":"doing"},{"speaker":"Frank Cowell","startTime":364.42499999999995,"endTime":364.66499999999996,"body":"that"},{"speaker":"Frank Cowell","startTime":364.66999999999996,"endTime":365.025,"body":"really"},{"speaker":"Frank Cowell","startTime":365.025,"endTime":365.41499999999996,"body":"great,"},{"speaker":"Frank Cowell","startTime":365.41999999999996,"endTime":365.68499999999995,"body":"like,"},{"speaker":"Frank Cowell","startTime":365.895,"endTime":366.04499999999996,"body":"we're"},{"speaker":"Frank Cowell","startTime":366.04499999999996,"endTime":366.255,"body":"gonna"},{"speaker":"Frank Cowell","startTime":366.255,"endTime":366.615,"body":"hold"},{"speaker":"Frank Cowell","startTime":366.62,"endTime":367.155,"body":"this,"},{"speaker":"Mike Rizzo","startTime":367.17999999999995,"endTime":367.29999999999995,"body":"Yeah,"},{"speaker":"Mike Rizzo","startTime":367.30499999999995,"endTime":367.45000000000005,"body":"we're"},{"speaker":"Mike Rizzo","startTime":367.45000000000005,"endTime":367.75,"body":"just,"},{"speaker":"Frank Cowell","startTime":367.85,"endTime":367.905,"body":"know,"},{"speaker":"Frank Cowell","startTime":367.905,"endTime":367.96500000000003,"body":"if"},{"speaker":"Frank Cowell","startTime":367.96500000000003,"endTime":368.20500000000004,"body":"there's"},{"speaker":"Frank Cowell","startTime":368.21000000000004,"endTime":368.265,"body":"a"},{"speaker":"Mike Rizzo","startTime":368.35,"endTime":368.67999999999995,"body":"sit"},{"speaker":"Mike Rizzo","startTime":368.67999999999995,"endTime":369.15999999999997,"body":"here"},{"speaker":"Mike Rizzo","startTime":369.15999999999997,"endTime":369.4,"body":"and"},{"speaker":"Mike Rizzo","startTime":369.4,"endTime":369.88,"body":"wait"},{"speaker":"Mike Rizzo","startTime":369.88,"endTime":370.03,"body":"and"},{"speaker":"Mike Rizzo","startTime":370.03,"endTime":370.29999999999995,"body":"maybe"},{"speaker":"Mike Rizzo","startTime":370.29999999999995,"endTime":370.48,"body":"we'll"},{"speaker":"Mike Rizzo","startTime":370.48,"endTime":370.78,"body":"hear"},{"speaker":"Mike Rizzo","startTime":370.78499999999997,"endTime":371.16999999999996,"body":"him."},{"speaker":"Mike Rizzo","startTime":371.26,"endTime":371.65,"body":"Uh,"},{"speaker":"Mike Rizzo","startTime":371.65,"endTime":371.83000000000004,"body":"it'll"},{"speaker":"Mike Rizzo","startTime":371.83000000000004,"endTime":371.91999999999996,"body":"be"},{"speaker":"Michael Hartmann","startTime":372.04999999999995,"endTime":372.16999999999996,"body":"I"},{"speaker":"Michael Hartmann","startTime":372.16999999999996,"endTime":372.33000000000004,"body":"had"},{"speaker":"Michael Hartmann","startTime":372.33000000000004,"endTime":372.49,"body":"gone"},{"speaker":"Michael Hartmann","startTime":372.49,"endTime":372.73,"body":"on"},{"speaker":"Michael Hartmann","startTime":372.73,"endTime":373.09000000000003,"body":"for"},{"speaker":"Michael Hartmann","startTime":373.09000000000003,"endTime":373.25,"body":"like"},{"speaker":"Michael Hartmann","startTime":373.255,"endTime":373.29999999999995,"body":"two"},{"speaker":"Michael Hartmann","startTime":373.29999999999995,"endTime":373.69000000000005,"body":"minutes"},{"speaker":"Michael Hartmann","startTime":373.69000000000005,"endTime":374.04999999999995,"body":"there"},{"speaker":"Michael Hartmann","startTime":374.04999999999995,"endTime":374.14,"body":"and."},{"speaker":"Mike Rizzo","startTime":374.54499999999996,"endTime":374.78499999999997,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":374.865,"endTime":375.105,"body":"just"},{"speaker":"Frank Cowell","startTime":375.105,"endTime":375.31500000000005,"body":"trying"},{"speaker":"Frank Cowell","startTime":375.31500000000005,"endTime":375.375,"body":"to"},{"speaker":"Frank Cowell","startTime":375.375,"endTime":375.525,"body":"see"},{"speaker":"Frank Cowell","startTime":375.525,"endTime":375.615,"body":"if"},{"speaker":"Frank Cowell","startTime":375.615,"endTime":375.735,"body":"we"},{"speaker":"Frank Cowell","startTime":375.735,"endTime":375.855,"body":"had"},{"speaker":"Frank Cowell","startTime":375.855,"endTime":375.91499999999996,"body":"a"},{"speaker":"Frank Cowell","startTime":375.91499999999996,"endTime":376.095,"body":"good"},{"speaker":"Frank Cowell","startTime":376.095,"endTime":376.54499999999996,"body":"recovery"},{"speaker":"Frank Cowell","startTime":376.54499999999996,"endTime":376.875,"body":"spot,"},{"speaker":"Michael Hartmann","startTime":376.975,"endTime":377.095,"body":"All"},{"speaker":"Michael Hartmann","startTime":377.095,"endTime":377.395,"body":"right,"},{"speaker":"Michael Hartmann","startTime":377.395,"endTime":378.145,"body":"so"},{"speaker":"Michael Hartmann","startTime":378.625,"endTime":379.015,"body":"let's"},{"speaker":"Michael Hartmann","startTime":379.135,"endTime":379.885,"body":"start"},{"speaker":"Michael Hartmann","startTime":380.365,"endTime":381.05499999999995,"body":"again"},{"speaker":"Michael Hartmann","startTime":381.235,"endTime":381.80499999999995,"body":"now."},{"speaker":"Michael Hartmann","startTime":382.975,"endTime":383.155,"body":"So"},{"speaker":"Michael Hartmann","startTime":383.155,"endTime":383.275,"body":"where"},{"speaker":"Michael Hartmann","startTime":383.275,"endTime":383.42499999999995,"body":"my"},{"speaker":"Michael Hartmann","startTime":383.42499999999995,"endTime":383.635,"body":"head"},{"speaker":"Michael Hartmann","startTime":383.635,"endTime":383.845,"body":"went"},{"speaker":"Michael Hartmann","startTime":383.845,"endTime":384.385,"body":"to"},{"speaker":"Michael Hartmann","startTime":384.44500000000005,"endTime":385.19500000000005,"body":"was,"},{"speaker":"Michael Hartmann","startTime":386.18499999999995,"endTime":386.66499999999996,"body":"um,"},{"speaker":"Michael Hartmann","startTime":386.725,"endTime":386.735,"body":"that"},{"speaker":"Michael Hartmann","startTime":386.875,"endTime":387.385,"body":"you,"},{"speaker":"Michael Hartmann","startTime":387.475,"endTime":387.53499999999997,"body":"you"},{"speaker":"Michael Hartmann","startTime":387.53499999999997,"endTime":387.68499999999995,"body":"know,"},{"speaker":"Michael Hartmann","startTime":387.69000000000005,"endTime":387.95500000000004,"body":"you"},{"speaker":"Michael Hartmann","startTime":387.95500000000004,"endTime":388.135,"body":"had"},{"speaker":"Michael Hartmann","startTime":388.14,"endTime":388.735,"body":"offering"},{"speaker":"Michael Hartmann","startTime":388.735,"endTime":388.91499999999996,"body":"could"},{"speaker":"Michael Hartmann","startTime":388.91499999999996,"endTime":389.45500000000004,"body":"be"},{"speaker":"Michael Hartmann","startTime":389.54499999999996,"endTime":389.725,"body":"like"},{"speaker":"Michael Hartmann","startTime":389.73,"endTime":389.905,"body":"what"},{"speaker":"Michael Hartmann","startTime":389.905,"endTime":390.025,"body":"the,"},{"speaker":"Michael Hartmann","startTime":390.235,"endTime":390.41499999999996,"body":"what"},{"speaker":"Michael Hartmann","startTime":390.41499999999996,"endTime":390.53499999999997,"body":"the,"},{"speaker":"Michael Hartmann","startTime":390.595,"endTime":390.745,"body":"your"},{"speaker":"Michael Hartmann","startTime":390.745,"endTime":391.16499999999996,"body":"company"},{"speaker":"Michael Hartmann","startTime":391.16999999999996,"endTime":391.405,"body":"or"},{"speaker":"Michael Hartmann","startTime":391.405,"endTime":391.975,"body":"organization"},{"speaker":"Michael Hartmann","startTime":391.975,"endTime":392.365,"body":"sells"},{"speaker":"Michael Hartmann","startTime":392.37,"endTime":392.485,"body":"or"},{"speaker":"Michael Hartmann","startTime":392.49,"endTime":392.845,"body":"offers"},{"speaker":"Michael Hartmann","startTime":392.845,"endTime":393.29499999999996,"body":"to"},{"speaker":"Michael Hartmann","startTime":393.29499999999996,"endTime":393.29600000000005,"body":"the"},{"speaker":"Michael Hartmann","startTime":393.56500000000005,"endTime":393.895,"body":"external"},{"speaker":"Michael Hartmann","startTime":393.895,"endTime":394.255,"body":"customers,"},{"speaker":"Michael Hartmann","startTime":394.255,"endTime":394.46500000000003,"body":"but"},{"speaker":"Michael Hartmann","startTime":395.005,"endTime":395.18499999999995,"body":"were"},{"speaker":"Michael Hartmann","startTime":395.18499999999995,"endTime":395.30499999999995,"body":"you"},{"speaker":"Michael Hartmann","startTime":395.30499999999995,"endTime":395.725,"body":"also"},{"speaker":"Michael Hartmann","startTime":395.725,"endTime":396.05499999999995,"body":"meaning,"},{"speaker":"Michael Hartmann","startTime":396.05499999999995,"endTime":396.17499999999995,"body":"or"},{"speaker":"Michael Hartmann","startTime":396.17499999999995,"endTime":396.385,"body":"did,"},{"speaker":"Michael Hartmann","startTime":396.39,"endTime":396.53499999999997,"body":"was"},{"speaker":"Michael Hartmann","startTime":396.53499999999997,"endTime":396.655,"body":"that"},{"speaker":"Michael Hartmann","startTime":396.655,"endTime":396.745,"body":"what"},{"speaker":"Michael Hartmann","startTime":396.745,"endTime":396.865,"body":"you"},{"speaker":"Michael Hartmann","startTime":396.865,"endTime":397.04499999999996,"body":"meant?"},{"speaker":"Michael Hartmann","startTime":397.04499999999996,"endTime":397.16499999999996,"body":"Or"},{"speaker":"Michael Hartmann","startTime":397.16499999999996,"endTime":397.28499999999997,"body":"did"},{"speaker":"Michael Hartmann","startTime":397.28499999999997,"endTime":397.375,"body":"you"},{"speaker":"Michael Hartmann","startTime":397.375,"endTime":397.58500000000004,"body":"mean"},{"speaker":"Michael Hartmann","startTime":397.58500000000004,"endTime":397.885,"body":"more"},{"speaker":"Michael Hartmann","startTime":397.89,"endTime":398.245,"body":"about"},{"speaker":"Michael Hartmann","startTime":398.245,"endTime":398.45500000000004,"body":"what"},{"speaker":"Michael Hartmann","startTime":398.46000000000004,"endTime":398.54499999999996,"body":"do"},{"speaker":"Michael Hartmann","startTime":398.54499999999996,"endTime":398.725,"body":"you"},{"speaker":"Michael Hartmann","startTime":398.725,"endTime":398.845,"body":"as"},{"speaker":"Michael Hartmann","startTime":398.845,"endTime":398.93499999999995,"body":"an"},{"speaker":"Michael Hartmann","startTime":398.93499999999995,"endTime":399.475,"body":"operations"},{"speaker":"Michael Hartmann","startTime":399.475,"endTime":399.80499999999995,"body":"team"},{"speaker":"Michael Hartmann","startTime":399.80499999999995,"endTime":400.225,"body":"offer"},{"speaker":"Michael Hartmann","startTime":400.225,"endTime":400.43499999999995,"body":"to"},{"speaker":"Michael Hartmann","startTime":400.43499999999995,"endTime":400.615,"body":"the"},{"speaker":"Michael Hartmann","startTime":400.615,"endTime":400.855,"body":"rest"},{"speaker":"Michael Hartmann","startTime":400.855,"endTime":400.91499999999996,"body":"of"},{"speaker":"Michael Hartmann","startTime":400.91499999999996,"endTime":401.245,"body":"the"},{"speaker":"Michael Hartmann","startTime":401.485,"endTime":401.725,"body":"um,"},{"speaker":"Michael Hartmann","startTime":401.725,"endTime":402.32500000000005,"body":"business?"},{"speaker":"Frank Cowell","startTime":402.95500000000004,"endTime":403.225,"body":"No."},{"speaker":"Frank Cowell","startTime":403.225,"endTime":403.645,"body":"So"},{"speaker":"Frank Cowell","startTime":403.855,"endTime":403.975,"body":"when"},{"speaker":"Frank Cowell","startTime":403.975,"endTime":404.06500000000005,"body":"I"},{"speaker":"Frank Cowell","startTime":404.07000000000005,"endTime":404.275,"body":"say"},{"speaker":"Frank Cowell","startTime":404.275,"endTime":404.81500000000005,"body":"offering,"},{"speaker":"Frank Cowell","startTime":404.81500000000005,"endTime":404.875,"body":"I"},{"speaker":"Frank Cowell","startTime":404.875,"endTime":405.05499999999995,"body":"use"},{"speaker":"Frank Cowell","startTime":405.05499999999995,"endTime":405.20500000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":405.385,"endTime":405.54499999999996,"body":"as."},{"speaker":"Frank Cowell","startTime":406.135,"endTime":407.005,"body":"Generic"},{"speaker":"Frank Cowell","startTime":407.005,"endTime":407.30499999999995,"body":"way"},{"speaker":"Frank Cowell","startTime":407.30499999999995,"endTime":407.45500000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":407.45500000000004,"endTime":407.875,"body":"refer"},{"speaker":"Frank Cowell","startTime":407.875,"endTime":408.20500000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":408.235,"endTime":408.355,"body":"the"},{"speaker":"Frank Cowell","startTime":408.355,"endTime":408.80499999999995,"body":"things"},{"speaker":"Frank Cowell","startTime":408.80999999999995,"endTime":408.95500000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":408.95500000000004,"endTime":409.19500000000005,"body":"you"},{"speaker":"Frank Cowell","startTime":409.19500000000005,"endTime":409.70500000000004,"body":"sell."},{"speaker":"Frank Cowell","startTime":409.975,"endTime":410.42499999999995,"body":"So"},{"speaker":"Frank Cowell","startTime":410.635,"endTime":410.875,"body":"I,"},{"speaker":"Frank Cowell","startTime":411.385,"endTime":411.595,"body":"in"},{"speaker":"Frank Cowell","startTime":411.595,"endTime":412.07500000000005,"body":"true"},{"speaker":"Frank Cowell","startTime":412.07500000000005,"endTime":412.975,"body":"marketing"},{"speaker":"Frank Cowell","startTime":413.005,"endTime":413.42499999999995,"body":"sense,"},{"speaker":"Frank Cowell","startTime":413.42499999999995,"endTime":413.69500000000005,"body":"we"},{"speaker":"Frank Cowell","startTime":413.78499999999997,"endTime":414.08500000000004,"body":"should"},{"speaker":"Frank Cowell","startTime":414.09000000000003,"endTime":414.235,"body":"use"},{"speaker":"Frank Cowell","startTime":414.235,"endTime":414.32500000000005,"body":"the"},{"speaker":"Frank Cowell","startTime":414.32500000000005,"endTime":414.53499999999997,"body":"word"},{"speaker":"Frank Cowell","startTime":414.53499999999997,"endTime":415.105,"body":"product,"},{"speaker":"Frank Cowell","startTime":415.375,"endTime":415.55499999999995,"body":"but"},{"speaker":"Frank Cowell","startTime":415.55499999999995,"endTime":415.855,"body":"then"},{"speaker":"Frank Cowell","startTime":415.855,"endTime":416.21500000000003,"body":"service"},{"speaker":"Frank Cowell","startTime":416.21500000000003,"endTime":416.485,"body":"people"},{"speaker":"Frank Cowell","startTime":416.485,"endTime":416.875,"body":"sometimes"},{"speaker":"Frank Cowell","startTime":416.88,"endTime":417.05499999999995,"body":"get"},{"speaker":"Frank Cowell","startTime":417.05499999999995,"endTime":417.265,"body":"hung"},{"speaker":"Frank Cowell","startTime":417.265,"endTime":417.41499999999996,"body":"up"},{"speaker":"Frank Cowell","startTime":417.41999999999996,"endTime":417.53499999999997,"body":"and"},{"speaker":"Frank Cowell","startTime":417.53499999999997,"endTime":417.68499999999995,"body":"say,"},{"speaker":"Frank Cowell","startTime":417.68499999999995,"endTime":417.83500000000004,"body":"we"},{"speaker":"Frank Cowell","startTime":417.84000000000003,"endTime":417.985,"body":"don't"},{"speaker":"Frank Cowell","startTime":417.985,"endTime":418.225,"body":"sell"},{"speaker":"Frank Cowell","startTime":418.225,"endTime":418.58500000000004,"body":"products."},{"speaker":"Frank Cowell","startTime":420.08000000000004,"endTime":420.42999999999995,"body":"In"},{"speaker":"Frank Cowell","startTime":420.42999999999995,"endTime":420.43100000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":420.43600000000004,"endTime":420.66999999999996,"body":"service"},{"speaker":"Frank Cowell","startTime":420.66999999999996,"endTime":421.15,"body":"business,"},{"speaker":"Frank Cowell","startTime":421.15,"endTime":421.39,"body":"your"},{"speaker":"Frank Cowell","startTime":421.41999999999996,"endTime":421.80999999999995,"body":"labor"},{"speaker":"Frank Cowell","startTime":421.80999999999995,"endTime":422.23,"body":"service"},{"speaker":"Frank Cowell","startTime":422.23,"endTime":422.44000000000005,"body":"is"},{"speaker":"Frank Cowell","startTime":422.44000000000005,"endTime":422.53,"body":"the"},{"speaker":"Frank Cowell","startTime":422.53,"endTime":423.01,"body":"product."},{"speaker":"Frank Cowell","startTime":423.01,"endTime":423.34000000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":423.66999999999996,"endTime":424.05999999999995,"body":"offer"},{"speaker":"Frank Cowell","startTime":424.05999999999995,"endTime":424.57000000000005,"body":"Ring"},{"speaker":"Frank Cowell","startTime":424.57000000000005,"endTime":424.72,"body":"to"},{"speaker":"Frank Cowell","startTime":424.72,"endTime":424.9,"body":"me"},{"speaker":"Frank Cowell","startTime":424.9,"endTime":425.02,"body":"is"},{"speaker":"Frank Cowell","startTime":425.02,"endTime":425.32000000000005,"body":"just"},{"speaker":"Frank Cowell","startTime":425.32000000000005,"endTime":425.59000000000003,"body":"whether"},{"speaker":"Frank Cowell","startTime":425.59000000000003,"endTime":425.74,"body":"it's"},{"speaker":"Frank Cowell","startTime":425.74,"endTime":425.77,"body":"a"},{"speaker":"Frank Cowell","startTime":425.77,"endTime":426.15999999999997,"body":"product"},{"speaker":"Frank Cowell","startTime":426.15999999999997,"endTime":426.28,"body":"or"},{"speaker":"Frank Cowell","startTime":426.28,"endTime":426.30999999999995,"body":"a"},{"speaker":"Frank Cowell","startTime":426.30999999999995,"endTime":426.70000000000005,"body":"service"},{"speaker":"Frank Cowell","startTime":426.70000000000005,"endTime":426.78999999999996,"body":"or"},{"speaker":"Frank Cowell","startTime":426.78999999999996,"endTime":426.88,"body":"you"},{"speaker":"Frank Cowell","startTime":426.88,"endTime":427.05999999999995,"body":"have"},{"speaker":"Frank Cowell","startTime":427.05999999999995,"endTime":427.12,"body":"a"},{"speaker":"Frank Cowell","startTime":427.12,"endTime":427.33000000000004,"body":"bit"},{"speaker":"Frank Cowell","startTime":427.33000000000004,"endTime":427.39,"body":"of"},{"speaker":"Frank Cowell","startTime":427.39,"endTime":427.78,"body":"both."},{"speaker":"Frank Cowell","startTime":428.71000000000004,"endTime":428.83000000000004,"body":"Whatever"},{"speaker":"Frank Cowell","startTime":428.83500000000004,"endTime":428.86,"body":"your"},{"speaker":"Frank Cowell","startTime":428.86,"endTime":429.28,"body":"offerings"},{"speaker":"Frank Cowell","startTime":429.28,"endTime":429.4,"body":"are,"},{"speaker":"Frank Cowell","startTime":429.4,"endTime":429.52,"body":"the"},{"speaker":"Frank Cowell","startTime":429.52,"endTime":429.85,"body":"things"},{"speaker":"Frank Cowell","startTime":429.85,"endTime":430.0,"body":"that"},{"speaker":"Frank Cowell","startTime":430.005,"endTime":430.21000000000004,"body":"you"},{"speaker":"Frank Cowell","startTime":430.21000000000004,"endTime":430.65999999999997,"body":"sell"},{"speaker":"Frank Cowell","startTime":430.65999999999997,"endTime":430.99,"body":"into"},{"speaker":"Frank Cowell","startTime":430.99,"endTime":431.11,"body":"the"},{"speaker":"Frank Cowell","startTime":431.11,"endTime":431.86,"body":"marketplace."},{"speaker":"Frank Cowell","startTime":432.07000000000005,"endTime":432.25,"body":"And"},{"speaker":"Frank Cowell","startTime":432.255,"endTime":433.29999999999995,"body":"operations"},{"speaker":"Frank Cowell","startTime":433.75,"endTime":434.04999999999995,"body":"is"},{"speaker":"Frank Cowell","startTime":434.04999999999995,"endTime":434.28999999999996,"body":"the,"},{"speaker":"Frank Cowell","startTime":434.35,"endTime":434.5,"body":"the"},{"speaker":"Frank Cowell","startTime":434.505,"endTime":435.01,"body":"function"},{"speaker":"Frank Cowell","startTime":435.01,"endTime":435.1,"body":"of"},{"speaker":"Frank Cowell","startTime":435.1,"endTime":435.15999999999997,"body":"the"},{"speaker":"Frank Cowell","startTime":435.16499999999996,"endTime":435.61,"body":"business"},{"speaker":"Frank Cowell","startTime":435.61,"endTime":435.78999999999996,"body":"that"},{"speaker":"Frank Cowell","startTime":435.78999999999996,"endTime":436.36,"body":"delivers"},{"speaker":"Frank Cowell","startTime":436.36,"endTime":436.48,"body":"the"},{"speaker":"Frank Cowell","startTime":436.485,"endTime":436.9,"body":"offerings."},{"speaker":"Frank Cowell","startTime":436.9,"endTime":437.02,"body":"That"},{"speaker":"Frank Cowell","startTime":437.02,"endTime":437.59000000000003,"body":"fulfills"},{"speaker":"Frank Cowell","startTime":437.62,"endTime":437.79999999999995,"body":"the"},{"speaker":"Frank Cowell","startTime":437.79999999999995,"endTime":438.42999999999995,"body":"offerings."},{"speaker":"Frank Cowell","startTime":438.66999999999996,"endTime":438.85,"body":"And"},{"speaker":"Frank Cowell","startTime":438.85,"endTime":439.05999999999995,"body":"so"},{"speaker":"Frank Cowell","startTime":439.05999999999995,"endTime":439.21000000000004,"body":"when"},{"speaker":"Frank Cowell","startTime":439.21000000000004,"endTime":439.36,"body":"we"},{"speaker":"Frank Cowell","startTime":439.36,"endTime":439.6,"body":"last"},{"speaker":"Frank Cowell","startTime":439.6,"endTime":439.9,"body":"talked,"},{"speaker":"Frank Cowell","startTime":439.9,"endTime":439.92999999999995,"body":"I"},{"speaker":"Frank Cowell","startTime":439.92999999999995,"endTime":440.16999999999996,"body":"think"},{"speaker":"Frank Cowell","startTime":440.16999999999996,"endTime":440.38,"body":"that's"},{"speaker":"Frank Cowell","startTime":440.38,"endTime":440.53,"body":"one"},{"speaker":"Frank Cowell","startTime":440.53,"endTime":440.59000000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":440.59000000000003,"endTime":440.65,"body":"the"},{"speaker":"Frank Cowell","startTime":440.65,"endTime":440.86,"body":"things"},{"speaker":"Frank Cowell","startTime":440.86,"endTime":441.03999999999996,"body":"I've."},{"speaker":"Frank Cowell","startTime":441.95000000000005,"endTime":442.34000000000003,"body":"Passionate"},{"speaker":"Frank Cowell","startTime":442.34000000000003,"endTime":442.61,"body":"about"},{"speaker":"Frank Cowell","startTime":442.61,"endTime":443.05999999999995,"body":"helping"},{"speaker":"Frank Cowell","startTime":443.05999999999995,"endTime":443.48,"body":"my,"},{"speaker":"Frank Cowell","startTime":443.78,"endTime":444.02,"body":"my"},{"speaker":"Frank Cowell","startTime":444.02,"endTime":444.53,"body":"peers"},{"speaker":"Frank Cowell","startTime":444.53499999999997,"endTime":444.86,"body":"and"},{"speaker":"Frank Cowell","startTime":445.22,"endTime":445.49,"body":"people"},{"speaker":"Frank Cowell","startTime":445.49,"endTime":445.76,"body":"within"},{"speaker":"Frank Cowell","startTime":445.76,"endTime":445.85,"body":"the"},{"speaker":"Frank Cowell","startTime":445.85,"endTime":446.36,"body":"industry"},{"speaker":"Frank Cowell","startTime":446.36,"endTime":446.99,"body":"understand,"},{"speaker":"Frank Cowell","startTime":447.1,"endTime":447.26,"body":"and"},{"speaker":"Frank Cowell","startTime":447.265,"endTime":447.35,"body":"within"},{"speaker":"Frank Cowell","startTime":447.74,"endTime":447.82000000000005,"body":"business"},{"speaker":"Frank Cowell","startTime":447.82500000000005,"endTime":448.25,"body":"understand"},{"speaker":"Frank Cowell","startTime":448.25,"endTime":448.49,"body":"that,"},{"speaker":"Frank Cowell","startTime":448.78999999999996,"endTime":448.85,"body":"you"},{"speaker":"Frank Cowell","startTime":448.85,"endTime":448.90999999999997,"body":"know,"},{"speaker":"Frank Cowell","startTime":448.90999999999997,"endTime":449.24,"body":"we've,"},{"speaker":"Frank Cowell","startTime":449.57000000000005,"endTime":449.75,"body":"we've"},{"speaker":"Frank Cowell","startTime":449.75,"endTime":449.96000000000004,"body":"taken"},{"speaker":"Frank Cowell","startTime":449.96000000000004,"endTime":450.02,"body":"the"},{"speaker":"Frank Cowell","startTime":450.02,"endTime":450.20000000000005,"body":"word"},{"speaker":"Frank Cowell","startTime":450.20000000000005,"endTime":450.83000000000004,"body":"operations"},{"speaker":"Frank Cowell","startTime":450.83000000000004,"endTime":450.91999999999996,"body":"and"},{"speaker":"Frank Cowell","startTime":450.91999999999996,"endTime":451.03999999999996,"body":"we've"},{"speaker":"Frank Cowell","startTime":451.03999999999996,"endTime":451.30999999999995,"body":"kind"},{"speaker":"Frank Cowell","startTime":451.31500000000005,"endTime":451.4,"body":"of"},{"speaker":"Frank Cowell","startTime":451.4,"endTime":451.76,"body":"like,"},{"speaker":"Frank Cowell","startTime":452.57000000000005,"endTime":452.72,"body":"you"},{"speaker":"Frank Cowell","startTime":452.725,"endTime":452.84000000000003,"body":"know,"},{"speaker":"Frank Cowell","startTime":452.96000000000004,"endTime":453.24,"body":"we're,"},{"speaker":"Frank Cowell","startTime":453.24,"endTime":453.241,"body":"we're"},{"speaker":"Frank Cowell","startTime":453.52,"endTime":453.91999999999996,"body":"sling"},{"speaker":"Frank Cowell","startTime":453.91999999999996,"endTime":454.12,"body":"it"},{"speaker":"Frank Cowell","startTime":454.125,"endTime":454.34000000000003,"body":"around"},{"speaker":"Frank Cowell","startTime":454.34000000000003,"endTime":454.64,"body":"quite"},{"speaker":"Frank Cowell","startTime":454.645,"endTime":454.70000000000005,"body":"a"},{"speaker":"Frank Cowell","startTime":454.70000000000005,"endTime":455.0,"body":"bit,"},{"speaker":"Frank Cowell","startTime":455.0,"endTime":455.24,"body":"quite"},{"speaker":"Frank Cowell","startTime":455.24,"endTime":455.29999999999995,"body":"a"},{"speaker":"Frank Cowell","startTime":455.30499999999995,"endTime":455.48,"body":"bit."},{"speaker":"Frank Cowell","startTime":455.48,"endTime":455.6,"body":"We've"},{"speaker":"Frank Cowell","startTime":455.605,"endTime":455.78,"body":"got"},{"speaker":"Frank Cowell","startTime":455.78,"endTime":456.11,"body":"rev"},{"speaker":"Frank Cowell","startTime":456.11,"endTime":456.40999999999997,"body":"ops"},{"speaker":"Frank Cowell","startTime":456.40999999999997,"endTime":456.59000000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":456.72,"endTime":456.91999999999996,"body":"DevOps"},{"speaker":"Frank Cowell","startTime":457.19000000000005,"endTime":457.34000000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":457.345,"endTime":457.73,"body":"cloud"},{"speaker":"Frank Cowell","startTime":457.73,"endTime":458.03,"body":"ops"},{"speaker":"Frank Cowell","startTime":458.03499999999997,"endTime":458.12,"body":"and"},{"speaker":"Frank Cowell","startTime":458.12,"endTime":458.51,"body":"sales"},{"speaker":"Frank Cowell","startTime":458.51,"endTime":458.72,"body":"ops"},{"speaker":"Frank Cowell","startTime":458.725,"endTime":458.84000000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":458.84000000000003,"endTime":459.14,"body":"marketing"},{"speaker":"Frank Cowell","startTime":459.145,"endTime":459.28999999999996,"body":"ops."},{"speaker":"Frank Cowell","startTime":459.28999999999996,"endTime":459.38,"body":"We're"},{"speaker":"Frank Cowell","startTime":459.38,"endTime":459.59000000000003,"body":"just"},{"speaker":"Frank Cowell","startTime":459.59000000000003,"endTime":459.91999999999996,"body":"throwing"},{"speaker":"Frank Cowell","startTime":459.91999999999996,"endTime":460.1,"body":"this"},{"speaker":"Frank Cowell","startTime":460.1,"endTime":460.30999999999995,"body":"word"},{"speaker":"Frank Cowell","startTime":460.30999999999995,"endTime":460.61,"body":"around"},{"speaker":"Frank Cowell","startTime":460.61,"endTime":460.76,"body":"like"},{"speaker":"Frank Cowell","startTime":460.76,"endTime":461.17999999999995,"body":"crazy."},{"speaker":"Frank Cowell","startTime":461.17999999999995,"endTime":461.27,"body":"And"},{"speaker":"Frank Cowell","startTime":461.27,"endTime":461.33000000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":461.33000000000004,"endTime":461.45000000000005,"body":"think"},{"speaker":"Frank Cowell","startTime":461.45000000000005,"endTime":461.63,"body":"that's"},{"speaker":"Frank Cowell","startTime":461.63,"endTime":461.92999999999995,"body":"fine"},{"speaker":"Frank Cowell","startTime":461.92999999999995,"endTime":462.20000000000005,"body":"because"},{"speaker":"Frank Cowell","startTime":462.20000000000005,"endTime":462.32000000000005,"body":"it"},{"speaker":"Frank Cowell","startTime":462.32000000000005,"endTime":462.74,"body":"speaks"},{"speaker":"Frank Cowell","startTime":462.74,"endTime":462.86,"body":"to"},{"speaker":"Frank Cowell","startTime":462.86,"endTime":463.01,"body":"the"},{"speaker":"Frank Cowell","startTime":463.01,"endTime":463.58000000000004,"body":"idea"},{"speaker":"Frank Cowell","startTime":463.90999999999997,"endTime":464.05999999999995,"body":"that"},{"speaker":"Frank Cowell","startTime":464.05999999999995,"endTime":464.29999999999995,"body":"within"},{"speaker":"Frank Cowell","startTime":464.29999999999995,"endTime":464.45000000000005,"body":"our"},{"speaker":"Frank Cowell","startTime":464.45000000000005,"endTime":465.04999999999995,"body":"functions"},{"speaker":"Frank Cowell","startTime":465.35,"endTime":465.5,"body":"we"},{"speaker":"Frank Cowell","startTime":465.5,"endTime":465.65,"body":"need"},{"speaker":"Frank Cowell","startTime":465.65,"endTime":465.83000000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":465.86,"endTime":467.21000000000004,"body":"operationalize"},{"speaker":"Frank Cowell","startTime":467.63,"endTime":467.96000000000004,"body":"what"},{"speaker":"Frank Cowell","startTime":467.96000000000004,"endTime":468.14,"body":"we."},{"speaker":"Frank Cowell","startTime":469.24,"endTime":469.96000000000004,"body":"Fantastic."},{"speaker":"Frank Cowell","startTime":470.28999999999996,"endTime":470.59000000000003,"body":"But"},{"speaker":"Frank Cowell","startTime":470.59000000000003,"endTime":470.83000000000004,"body":"the,"},{"speaker":"Frank Cowell","startTime":470.83000000000004,"endTime":471.13,"body":"the"},{"speaker":"Frank Cowell","startTime":471.4,"endTime":471.94000000000005,"body":"function"},{"speaker":"Frank Cowell","startTime":471.94000000000005,"endTime":472.12,"body":"of"},{"speaker":"Frank Cowell","startTime":472.12,"endTime":472.80999999999995,"body":"operations"},{"speaker":"Frank Cowell","startTime":472.80999999999995,"endTime":472.92999999999995,"body":"is"},{"speaker":"Frank Cowell","startTime":472.92999999999995,"endTime":473.14,"body":"not"},{"speaker":"Frank Cowell","startTime":473.14,"endTime":473.26,"body":"an"},{"speaker":"Frank Cowell","startTime":473.26,"endTime":474.01,"body":"overarching,"},{"speaker":"Frank Cowell","startTime":474.01,"endTime":474.25,"body":"that's"},{"speaker":"Frank Cowell","startTime":474.25,"endTime":474.61,"body":"over"},{"speaker":"Frank Cowell","startTime":474.61,"endTime":474.76,"body":"on"},{"speaker":"Frank Cowell","startTime":474.76,"endTime":475.0,"body":"top"},{"speaker":"Frank Cowell","startTime":475.0,"endTime":475.12,"body":"of"},{"speaker":"Frank Cowell","startTime":475.12,"endTime":475.57000000000005,"body":"admin,"},{"speaker":"Frank Cowell","startTime":475.57000000000005,"endTime":476.11,"body":"finance,"},{"speaker":"Frank Cowell","startTime":476.11,"endTime":476.47,"body":"sales,"},{"speaker":"Frank Cowell","startTime":476.47,"endTime":477.01,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":477.25,"endTime":477.66999999999996,"body":"whatever."},{"speaker":"Frank Cowell","startTime":477.66999999999996,"endTime":477.88,"body":"It"},{"speaker":"Frank Cowell","startTime":477.88,"endTime":478.29999999999995,"body":"is"},{"speaker":"Frank Cowell","startTime":478.29999999999995,"endTime":478.45000000000005,"body":"the"},{"speaker":"Frank Cowell","startTime":478.45000000000005,"endTime":478.84000000000003,"body":"function"},{"speaker":"Frank Cowell","startTime":478.84000000000003,"endTime":478.9,"body":"of"},{"speaker":"Frank Cowell","startTime":478.905,"endTime":478.99,"body":"the"},{"speaker":"Frank Cowell","startTime":478.99,"endTime":479.35,"body":"business"},{"speaker":"Frank Cowell","startTime":479.35,"endTime":479.5,"body":"that"},{"speaker":"Frank Cowell","startTime":479.505,"endTime":479.86,"body":"fulfills"},{"speaker":"Frank Cowell","startTime":479.86,"endTime":479.98,"body":"the"},{"speaker":"Frank Cowell","startTime":479.98,"endTime":480.46000000000004,"body":"offering."},{"speaker":"Frank Cowell","startTime":480.46500000000003,"endTime":480.70000000000005,"body":"So"},{"speaker":"Frank Cowell","startTime":480.70000000000005,"endTime":480.78999999999996,"body":"in"},{"speaker":"Frank Cowell","startTime":480.79499999999996,"endTime":480.90999999999997,"body":"a"},{"speaker":"Frank Cowell","startTime":480.90999999999997,"endTime":481.27,"body":"service"},{"speaker":"Frank Cowell","startTime":481.27,"endTime":481.51,"body":"based"},{"speaker":"Frank Cowell","startTime":481.51,"endTime":481.99,"body":"business,"},{"speaker":"Frank Cowell","startTime":482.47,"endTime":482.74,"body":"that's"},{"speaker":"Frank Cowell","startTime":482.74,"endTime":482.89,"body":"where"},{"speaker":"Frank Cowell","startTime":482.89,"endTime":483.13,"body":"your"},{"speaker":"Frank Cowell","startTime":483.13,"endTime":483.70000000000005,"body":"production"},{"speaker":"Frank Cowell","startTime":483.70500000000004,"endTime":484.15,"body":"delivery"},{"speaker":"Frank Cowell","startTime":484.15,"endTime":484.53999999999996,"body":"team"},{"speaker":"Frank Cowell","startTime":484.63,"endTime":485.02,"body":"lives."},{"speaker":"Frank Cowell","startTime":485.02,"endTime":485.11,"body":"The"},{"speaker":"Frank Cowell","startTime":485.11,"endTime":485.40999999999997,"body":"people"},{"speaker":"Frank Cowell","startTime":485.41499999999996,"endTime":485.67999999999995,"body":"that"},{"speaker":"Frank Cowell","startTime":485.83000000000004,"endTime":486.15999999999997,"body":"actually"},{"speaker":"Frank Cowell","startTime":486.15999999999997,"endTime":486.52,"body":"deliver"},{"speaker":"Frank Cowell","startTime":486.52,"endTime":486.66999999999996,"body":"the"},{"speaker":"Frank Cowell","startTime":486.67499999999995,"endTime":487.12,"body":"labor"},{"speaker":"Frank Cowell","startTime":487.17999999999995,"endTime":487.33000000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":487.6,"endTime":487.80999999999995,"body":"the,"},{"speaker":"Frank Cowell","startTime":487.84000000000003,"endTime":488.04999999999995,"body":"the,"},{"speaker":"Frank Cowell","startTime":488.11,"endTime":488.26,"body":"to"},{"speaker":"Frank Cowell","startTime":488.26,"endTime":488.35,"body":"the"},{"speaker":"Frank Cowell","startTime":488.35,"endTime":488.95000000000005,"body":"clients."},{"speaker":"Frank Cowell","startTime":488.98,"endTime":489.15999999999997,"body":"If"},{"speaker":"Frank Cowell","startTime":489.15999999999997,"endTime":489.30999999999995,"body":"that"},{"speaker":"Frank Cowell","startTime":489.30999999999995,"endTime":489.52,"body":"makes."},{"speaker":"Mike Rizzo","startTime":491.385,"endTime":491.875,"body":"Yeah,"},{"speaker":"Mike Rizzo","startTime":492.05499999999995,"endTime":492.235,"body":"that"},{"speaker":"Mike Rizzo","startTime":492.235,"endTime":492.505,"body":"totally"},{"speaker":"Mike Rizzo","startTime":492.505,"endTime":492.68499999999995,"body":"makes"},{"speaker":"Mike Rizzo","startTime":492.68499999999995,"endTime":492.985,"body":"sense,"},{"speaker":"Mike Rizzo","startTime":492.985,"endTime":493.28499999999997,"body":"and"},{"speaker":"Mike Rizzo","startTime":493.28499999999997,"endTime":493.58500000000004,"body":"that"},{"speaker":"Mike Rizzo","startTime":493.58500000000004,"endTime":494.245,"body":"that"},{"speaker":"Mike Rizzo","startTime":494.245,"endTime":494.995,"body":"definition"},{"speaker":"Mike Rizzo","startTime":494.995,"endTime":495.235,"body":"comes"},{"speaker":"Mike Rizzo","startTime":495.235,"endTime":495.385,"body":"up"},{"speaker":"Mike Rizzo","startTime":495.385,"endTime":496.375,"body":"often"},{"speaker":"Mike Rizzo","startTime":496.375,"endTime":496.58500000000004,"body":"when"},{"speaker":"Mike Rizzo","startTime":496.58500000000004,"endTime":497.06500000000005,"body":"you're."},{"speaker":"Mike Rizzo","startTime":497.44000000000005,"endTime":497.59000000000003,"body":"You"},{"speaker":"Mike Rizzo","startTime":497.59000000000003,"endTime":497.67999999999995,"body":"know,"},{"speaker":"Mike Rizzo","startTime":497.67999999999995,"endTime":497.83000000000004,"body":"I've"},{"speaker":"Mike Rizzo","startTime":497.83500000000004,"endTime":498.19000000000005,"body":"got"},{"speaker":"Mike Rizzo","startTime":498.61,"endTime":499.21000000000004,"body":"really,"},{"speaker":"Mike Rizzo","startTime":499.21000000000004,"endTime":499.9,"body":"um,"},{"speaker":"Mike Rizzo","startTime":500.11,"endTime":500.59000000000003,"body":"great"},{"speaker":"Mike Rizzo","startTime":500.77,"endTime":501.1,"body":"sort"},{"speaker":"Mike Rizzo","startTime":501.1,"endTime":501.28,"body":"of"},{"speaker":"Mike Rizzo","startTime":501.30999999999995,"endTime":501.94000000000005,"body":"professional"},{"speaker":"Mike Rizzo","startTime":501.94000000000005,"endTime":502.33000000000004,"body":"network"},{"speaker":"Mike Rizzo","startTime":502.33000000000004,"endTime":502.69000000000005,"body":"friend,"},{"speaker":"Mike Rizzo","startTime":502.69000000000005,"endTime":502.87,"body":"like"},{"speaker":"Mike Rizzo","startTime":502.87,"endTime":503.14,"body":"built"},{"speaker":"Mike Rizzo","startTime":503.14,"endTime":503.40999999999997,"body":"out"},{"speaker":"Mike Rizzo","startTime":503.40999999999997,"endTime":503.62,"body":"in"},{"speaker":"Mike Rizzo","startTime":503.62,"endTime":503.79999999999995,"body":"the"},{"speaker":"Mike Rizzo","startTime":503.79999999999995,"endTime":504.22,"body":"agency"},{"speaker":"Mike Rizzo","startTime":504.22,"endTime":504.73,"body":"space."},{"speaker":"Mike Rizzo","startTime":504.78999999999996,"endTime":505.05999999999995,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":505.05999999999995,"endTime":505.24,"body":"some"},{"speaker":"Mike Rizzo","startTime":505.245,"endTime":505.69000000000005,"body":"colleagues"},{"speaker":"Mike Rizzo","startTime":505.69000000000005,"endTime":505.80999999999995,"body":"that"},{"speaker":"Mike Rizzo","startTime":505.80999999999995,"endTime":506.14,"body":"I've"},{"speaker":"Mike Rizzo","startTime":506.5,"endTime":506.86,"body":"met"},{"speaker":"Mike Rizzo","startTime":506.865,"endTime":507.03999999999996,"body":"through"},{"speaker":"Mike Rizzo","startTime":507.03999999999996,"endTime":507.15999999999997,"body":"the"},{"speaker":"Mike Rizzo","startTime":507.15999999999997,"endTime":507.54999999999995,"body":"years"},{"speaker":"Mike Rizzo","startTime":507.54999999999995,"endTime":507.78999999999996,"body":"and,"},{"speaker":"Mike Rizzo","startTime":508.15,"endTime":508.27,"body":"you"},{"speaker":"Mike Rizzo","startTime":508.27,"endTime":508.39,"body":"know,"},{"speaker":"Mike Rizzo","startTime":508.39,"endTime":508.51,"body":"the"},{"speaker":"Mike Rizzo","startTime":508.51,"endTime":509.08000000000004,"body":"definition"},{"speaker":"Mike Rizzo","startTime":509.08000000000004,"endTime":509.20000000000005,"body":"of"},{"speaker":"Mike Rizzo","startTime":509.20500000000004,"endTime":509.62,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":509.62,"endTime":510.30999999999995,"body":"operations"},{"speaker":"Mike Rizzo","startTime":510.30999999999995,"endTime":510.46000000000004,"body":"for"},{"speaker":"Mike Rizzo","startTime":510.46000000000004,"endTime":510.73,"body":"them"},{"speaker":"Mike Rizzo","startTime":510.73,"endTime":510.90999999999997,"body":"is"},{"speaker":"Mike Rizzo","startTime":510.90999999999997,"endTime":511.12,"body":"like"},{"speaker":"Mike Rizzo","startTime":511.12,"endTime":511.72,"body":"fundamentally"},{"speaker":"Mike Rizzo","startTime":511.72,"endTime":511.96000000000004,"body":"like"},{"speaker":"Mike Rizzo","startTime":512.02,"endTime":512.53,"body":"very"},{"speaker":"Mike Rizzo","startTime":512.535,"endTime":513.07,"body":"different,"},{"speaker":"Mike Rizzo","startTime":513.49,"endTime":513.91,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":513.91,"endTime":514.21,"body":"than"},{"speaker":"Mike Rizzo","startTime":514.21,"endTime":514.42,"body":"what"},{"speaker":"Mike Rizzo","startTime":514.425,"endTime":514.57,"body":"we"},{"speaker":"Mike Rizzo","startTime":514.57,"endTime":514.84,"body":"talk"},{"speaker":"Mike Rizzo","startTime":514.845,"endTime":514.855,"body":"about"},{"speaker":"Mike Rizzo","startTime":515.14,"endTime":515.26,"body":"in"},{"speaker":"Mike Rizzo","startTime":515.265,"endTime":515.38,"body":"like"},{"speaker":"Mike Rizzo","startTime":515.38,"endTime":515.56,"body":"sort"},{"speaker":"Mike Rizzo","startTime":515.56,"endTime":515.62,"body":"of"},{"speaker":"Mike Rizzo","startTime":515.65,"endTime":515.71,"body":"the"},{"speaker":"Mike Rizzo","startTime":515.71,"endTime":516.52,"body":"B2B"},{"speaker":"Mike Rizzo","startTime":516.88,"endTime":517.63,"body":"embedded"},{"speaker":"Mike Rizzo","startTime":517.63,"endTime":517.9,"body":"sort"},{"speaker":"Mike Rizzo","startTime":517.905,"endTime":518.08,"body":"of"},{"speaker":"Mike Rizzo","startTime":518.08,"endTime":518.65,"body":"provider."},{"speaker":"Mike Rizzo","startTime":519.625,"endTime":519.955,"body":"Within"},{"speaker":"Mike Rizzo","startTime":519.955,"endTime":520.015,"body":"a"},{"speaker":"Mike Rizzo","startTime":520.015,"endTime":520.465,"body":"team,"},{"speaker":"Mike Rizzo","startTime":520.465,"endTime":520.735,"body":"like"},{"speaker":"Mike Rizzo","startTime":520.735,"endTime":520.885,"body":"a"},{"speaker":"Mike Rizzo","startTime":520.885,"endTime":521.215,"body":"SaaS"},{"speaker":"Mike Rizzo","startTime":521.215,"endTime":521.605,"body":"company"},{"speaker":"Mike Rizzo","startTime":521.605,"endTime":521.725,"body":"for"},{"speaker":"Mike Rizzo","startTime":521.725,"endTime":521.875,"body":"that"},{"speaker":"Mike Rizzo","startTime":521.875,"endTime":522.265,"body":"matter."},{"speaker":"Mike Rizzo","startTime":522.655,"endTime":523.195,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":523.255,"endTime":523.375,"body":"and"},{"speaker":"Mike Rizzo","startTime":523.375,"endTime":523.705,"body":"digital"},{"speaker":"Mike Rizzo","startTime":523.705,"endTime":524.065,"body":"asset"},{"speaker":"Mike Rizzo","startTime":524.065,"endTime":524.515,"body":"management,"},{"speaker":"Mike Rizzo","startTime":524.515,"endTime":524.725,"body":"right?"},{"speaker":"Mike Rizzo","startTime":524.725,"endTime":524.875,"body":"Like"},{"speaker":"Mike Rizzo","startTime":524.875,"endTime":525.115,"body":"that"},{"speaker":"Mike Rizzo","startTime":525.115,"endTime":525.415,"body":"comes"},{"speaker":"Mike Rizzo","startTime":525.415,"endTime":525.835,"body":"in"},{"speaker":"Mike Rizzo","startTime":525.865,"endTime":526.495,"body":"often"},{"speaker":"Mike Rizzo","startTime":526.495,"endTime":526.765,"body":"into"},{"speaker":"Mike Rizzo","startTime":526.765,"endTime":526.855,"body":"the"},{"speaker":"Mike Rizzo","startTime":526.855,"endTime":527.305,"body":"category"},{"speaker":"Mike Rizzo","startTime":527.305,"endTime":527.395,"body":"of"},{"speaker":"Mike Rizzo","startTime":527.395,"endTime":527.785,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":527.785,"endTime":528.805,"body":"operations."},{"speaker":"Mike Rizzo","startTime":529.165,"endTime":529.495,"body":"When"},{"speaker":"Mike Rizzo","startTime":529.495,"endTime":529.675,"body":"you're"},{"speaker":"Mike Rizzo","startTime":529.675,"endTime":530.065,"body":"looking"},{"speaker":"Mike Rizzo","startTime":530.065,"endTime":530.635,"body":"at"},{"speaker":"Mike Rizzo","startTime":531.085,"endTime":531.505,"body":"the"},{"speaker":"Mike Rizzo","startTime":531.505,"endTime":531.805,"body":"sort"},{"speaker":"Mike Rizzo","startTime":531.805,"endTime":531.955,"body":"of"},{"speaker":"Mike Rizzo","startTime":531.985,"endTime":532.315,"body":"like,"},{"speaker":"Mike Rizzo","startTime":532.465,"endTime":532.555,"body":"I"},{"speaker":"Mike Rizzo","startTime":532.555,"endTime":532.765,"body":"think"},{"speaker":"Mike Rizzo","startTime":532.765,"endTime":532.945,"body":"that"},{"speaker":"Mike Rizzo","startTime":532.945,"endTime":533.335,"body":"bridges"},{"speaker":"Mike Rizzo","startTime":533.34,"endTime":533.515,"body":"into"},{"speaker":"Mike Rizzo","startTime":533.515,"endTime":533.635,"body":"the"},{"speaker":"Mike Rizzo","startTime":533.635,"endTime":534.085,"body":"world"},{"speaker":"Mike Rizzo","startTime":534.09,"endTime":534.325,"body":"of"},{"speaker":"Mike Rizzo","startTime":534.325,"endTime":534.835,"body":"services"},{"speaker":"Mike Rizzo","startTime":534.835,"endTime":535.345,"body":"delivery"},{"speaker":"Mike Rizzo","startTime":535.35,"endTime":535.465,"body":"and"},{"speaker":"Mike Rizzo","startTime":535.465,"endTime":535.615,"body":"all"},{"speaker":"Mike Rizzo","startTime":535.62,"endTime":535.675,"body":"of"},{"speaker":"Mike Rizzo","startTime":535.675,"endTime":535.885,"body":"that"},{"speaker":"Mike Rizzo","startTime":535.89,"endTime":536.425,"body":"stuff."},{"speaker":"Mike Rizzo","startTime":536.875,"endTime":537.4449999999999,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":538.1949999999999,"endTime":538.555,"body":"And,"},{"speaker":"Mike Rizzo","startTime":538.555,"endTime":538.7049999999999,"body":"and"},{"speaker":"Mike Rizzo","startTime":538.7049999999999,"endTime":539.125,"body":"so"},{"speaker":"Mike Rizzo","startTime":539.2149999999999,"endTime":539.5749999999999,"body":"yeah,"},{"speaker":"Mike Rizzo","startTime":539.8149999999999,"endTime":539.935,"body":"I"},{"speaker":"Mike Rizzo","startTime":539.935,"endTime":540.175,"body":"think"},{"speaker":"Mike Rizzo","startTime":540.235,"endTime":540.475,"body":"we're,"},{"speaker":"Mike Rizzo","startTime":540.475,"endTime":540.7149999999999,"body":"we"},{"speaker":"Mike Rizzo","startTime":540.7149999999999,"endTime":541.135,"body":"sling"},{"speaker":"Mike Rizzo","startTime":541.135,"endTime":541.345,"body":"these,"},{"speaker":"Mike Rizzo","startTime":541.345,"endTime":541.4649999999999,"body":"you"},{"speaker":"Mike Rizzo","startTime":541.4649999999999,"endTime":541.615,"body":"didn't"},{"speaker":"Mike Rizzo","startTime":541.615,"endTime":541.795,"body":"even"},{"speaker":"Mike Rizzo","startTime":541.795,"endTime":542.125,"body":"mention"},{"speaker":"Mike Rizzo","startTime":542.125,"endTime":542.425,"body":"client"},{"speaker":"Mike Rizzo","startTime":542.425,"endTime":542.8149999999999,"body":"success"},{"speaker":"Mike Rizzo","startTime":542.8149999999999,"endTime":543.4449999999999,"body":"operations,"},{"speaker":"Mike Rizzo","startTime":543.4449999999999,"endTime":543.895,"body":"Frank,"},{"speaker":"Mike Rizzo","startTime":543.895,"endTime":544.255,"body":"like"},{"speaker":"Mike Rizzo","startTime":544.885,"endTime":545.185,"body":"there's"},{"speaker":"Mike Rizzo","startTime":545.185,"endTime":545.515,"body":"another"},{"speaker":"Mike Rizzo","startTime":545.515,"endTime":545.755,"body":"one"},{"speaker":"Mike Rizzo","startTime":545.755,"endTime":545.995,"body":"for"},{"speaker":"Mike Rizzo","startTime":545.995,"endTime":546.265,"body":"us."},{"speaker":"Frank Cowell","startTime":546.76,"endTime":547.27,"body":"ops."},{"speaker":"Frank Cowell","startTime":547.39,"endTime":547.51,"body":"I"},{"speaker":"Frank Cowell","startTime":547.51,"endTime":547.8399999999999,"body":"forgot"},{"speaker":"Frank Cowell","startTime":547.8399999999999,"endTime":548.02,"body":"about"},{"speaker":"Frank Cowell","startTime":548.02,"endTime":548.47,"body":"success"},{"speaker":"Frank Cowell","startTime":548.47,"endTime":548.89,"body":"ops."},{"speaker":"Mike Rizzo","startTime":550.105,"endTime":550.525,"body":"So"},{"speaker":"Mike Rizzo","startTime":550.525,"endTime":550.615,"body":"I"},{"speaker":"Mike Rizzo","startTime":550.615,"endTime":550.795,"body":"think"},{"speaker":"Mike Rizzo","startTime":550.795,"endTime":551.035,"body":"all"},{"speaker":"Mike Rizzo","startTime":551.035,"endTime":551.125,"body":"of"},{"speaker":"Mike Rizzo","startTime":551.125,"endTime":551.425,"body":"that"},{"speaker":"Mike Rizzo","startTime":551.425,"endTime":551.635,"body":"makes"},{"speaker":"Mike Rizzo","startTime":551.635,"endTime":551.875,"body":"sense."},{"speaker":"Mike Rizzo","startTime":551.875,"endTime":552.025,"body":"I"},{"speaker":"Mike Rizzo","startTime":552.025,"endTime":552.355,"body":"really"},{"speaker":"Mike Rizzo","startTime":552.36,"endTime":552.745,"body":"like"},{"speaker":"Mike Rizzo","startTime":552.775,"endTime":553.135,"body":"that."},{"speaker":"Mike Rizzo","startTime":553.135,"endTime":553.285,"body":"At"},{"speaker":"Mike Rizzo","startTime":553.285,"endTime":553.375,"body":"the"},{"speaker":"Mike Rizzo","startTime":553.375,"endTime":553.525,"body":"end"},{"speaker":"Mike Rizzo","startTime":553.525,"endTime":553.5849999999999,"body":"of"},{"speaker":"Mike Rizzo","startTime":553.5849999999999,"endTime":553.645,"body":"the"},{"speaker":"Mike Rizzo","startTime":553.65,"endTime":553.915,"body":"day"},{"speaker":"Mike Rizzo","startTime":553.915,"endTime":554.305,"body":"though,"},{"speaker":"Mike Rizzo","startTime":554.31,"endTime":554.725,"body":"it's,"},{"speaker":"Mike Rizzo","startTime":554.755,"endTime":555.115,"body":"it's"},{"speaker":"Mike Rizzo","startTime":555.12,"endTime":556.045,"body":"delivering"},{"speaker":"Mike Rizzo","startTime":556.0749999999999,"endTime":556.735,"body":"on"},{"speaker":"Mike Rizzo","startTime":556.735,"endTime":557.005,"body":"the"},{"speaker":"Mike Rizzo","startTime":557.005,"endTime":557.605,"body":"outcome,"},{"speaker":"Mike Rizzo","startTime":557.605,"endTime":557.845,"body":"right?"},{"speaker":"Mike Rizzo","startTime":557.845,"endTime":558.145,"body":"Whether"},{"speaker":"Mike Rizzo","startTime":558.145,"endTime":558.3249999999999,"body":"you're"},{"speaker":"Mike Rizzo","startTime":558.3249999999999,"endTime":558.8349999999999,"body":"delivering"},{"speaker":"Mike Rizzo","startTime":558.8399999999999,"endTime":558.9549999999999,"body":"on"},{"speaker":"Mike Rizzo","startTime":558.9549999999999,"endTime":559.045,"body":"the"},{"speaker":"Mike Rizzo","startTime":559.045,"endTime":559.435,"body":"outcome"},{"speaker":"Mike Rizzo","startTime":559.435,"endTime":559.555,"body":"for"},{"speaker":"Mike Rizzo","startTime":559.795,"endTime":559.9549999999999,"body":"the"},{"speaker":"Mike Rizzo","startTime":559.9599999999999,"endTime":560.305,"body":"client,"},{"speaker":"Mike Rizzo","startTime":560.785,"endTime":561.235,"body":"um,"},{"speaker":"Mike Rizzo","startTime":561.265,"endTime":561.865,"body":"or"},{"speaker":"Mike Rizzo","startTime":561.895,"endTime":562.0749999999999,"body":"if"},{"speaker":"Mike Rizzo","startTime":562.0749999999999,"endTime":562.345,"body":"your,"},{"speaker":"Mike Rizzo","startTime":562.435,"endTime":562.615,"body":"if"},{"speaker":"Mike Rizzo","startTime":562.615,"endTime":562.795,"body":"your"},{"speaker":"Mike Rizzo","startTime":562.795,"endTime":563.545,"body":"team,"},{"speaker":"Mike Rizzo","startTime":563.9649999999999,"endTime":564.355,"body":"your"},{"speaker":"Mike Rizzo","startTime":564.36,"endTime":565.225,"body":"organization"},{"speaker":"Mike Rizzo","startTime":565.225,"endTime":565.405,"body":"is"},{"speaker":"Mike Rizzo","startTime":565.405,"endTime":565.5849999999999,"body":"your,"},{"speaker":"Mike Rizzo","startTime":566.5899999999999,"endTime":566.86,"body":"We"},{"speaker":"Mike Rizzo","startTime":566.86,"endTime":567.52,"body":"often,"},{"speaker":"Mike Rizzo","startTime":567.55,"endTime":567.67,"body":"I"},{"speaker":"Mike Rizzo","startTime":567.67,"endTime":567.88,"body":"think,"},{"speaker":"Mike Rizzo","startTime":567.88,"endTime":567.97,"body":"in"},{"speaker":"Mike Rizzo","startTime":567.97,"endTime":568.12,"body":"this"},{"speaker":"Mike Rizzo","startTime":568.125,"endTime":568.9599999999999,"body":"community,"},{"speaker":"Mike Rizzo","startTime":569.77,"endTime":570.1,"body":"talk"},{"speaker":"Mike Rizzo","startTime":570.1,"endTime":570.37,"body":"about"},{"speaker":"Mike Rizzo","startTime":570.37,"endTime":570.4599999999999,"body":"it"},{"speaker":"Mike Rizzo","startTime":570.4599999999999,"endTime":570.5799999999999,"body":"in"},{"speaker":"Mike Rizzo","startTime":570.5799999999999,"endTime":570.79,"body":"that"},{"speaker":"Mike Rizzo","startTime":570.79,"endTime":570.9399999999999,"body":"way"},{"speaker":"Mike Rizzo","startTime":570.9399999999999,"endTime":571.0899999999999,"body":"all"},{"speaker":"Mike Rizzo","startTime":571.0899999999999,"endTime":571.15,"body":"the"},{"speaker":"Mike Rizzo","startTime":571.15,"endTime":571.39,"body":"time,"},{"speaker":"Mike Rizzo","startTime":571.48,"endTime":571.72,"body":"right?"},{"speaker":"Mike Rizzo","startTime":571.72,"endTime":572.02,"body":"Like"},{"speaker":"Mike Rizzo","startTime":572.26,"endTime":572.77,"body":"the,"},{"speaker":"Mike Rizzo","startTime":572.77,"endTime":572.9499999999999,"body":"the"},{"speaker":"Mike Rizzo","startTime":573.4499999999999,"endTime":573.61,"body":"internal"},{"speaker":"Mike Rizzo","startTime":573.615,"endTime":574.12,"body":"teams"},{"speaker":"Mike Rizzo","startTime":574.12,"endTime":574.39,"body":"are"},{"speaker":"Mike Rizzo","startTime":574.39,"endTime":574.66,"body":"your"},{"speaker":"Mike Rizzo","startTime":574.66,"endTime":575.23,"body":"clients,"},{"speaker":"Mike Rizzo","startTime":575.235,"endTime":575.38,"body":"and"},{"speaker":"Mike Rizzo","startTime":575.38,"endTime":575.56,"body":"so"},{"speaker":"Mike Rizzo","startTime":575.56,"endTime":575.8299999999999,"body":"how"},{"speaker":"Mike Rizzo","startTime":575.8349999999999,"endTime":575.92,"body":"do"},{"speaker":"Mike Rizzo","startTime":575.92,"endTime":576.0699999999999,"body":"you"},{"speaker":"Mike Rizzo","startTime":576.0699999999999,"endTime":577.2099999999999,"body":"operationalize"},{"speaker":"Mike Rizzo","startTime":577.2149999999999,"endTime":577.87,"body":"delivery"},{"speaker":"Mike Rizzo","startTime":577.87,"endTime":578.26,"body":"of"},{"speaker":"Mike Rizzo","startTime":578.3199999999999,"endTime":578.7099999999999,"body":"business"},{"speaker":"Mike Rizzo","startTime":578.7149999999999,"endTime":579.73,"body":"expectations,"},{"speaker":"Mike Rizzo","startTime":579.73,"endTime":580.15,"body":"service"},{"speaker":"Mike Rizzo","startTime":580.15,"endTime":580.39,"body":"level"},{"speaker":"Mike Rizzo","startTime":580.39,"endTime":581.23,"body":"agreements,"},{"speaker":"Mike Rizzo","startTime":581.5,"endTime":581.8,"body":"those"},{"speaker":"Mike Rizzo","startTime":581.8,"endTime":582.04,"body":"kinds"},{"speaker":"Mike Rizzo","startTime":582.045,"endTime":582.1,"body":"of"},{"speaker":"Mike Rizzo","startTime":582.1,"endTime":582.43,"body":"things."},{"speaker":"Mike Rizzo","startTime":582.43,"endTime":582.6999999999999,"body":"Because"},{"speaker":"Mike Rizzo","startTime":582.6999999999999,"endTime":582.79,"body":"at"},{"speaker":"Mike Rizzo","startTime":582.79,"endTime":582.85,"body":"the"},{"speaker":"Mike Rizzo","startTime":582.85,"endTime":582.97,"body":"end"},{"speaker":"Mike Rizzo","startTime":582.975,"endTime":583.03,"body":"of"},{"speaker":"Mike Rizzo","startTime":583.03,"endTime":583.0899999999999,"body":"the"},{"speaker":"Mike Rizzo","startTime":583.0899999999999,"endTime":583.24,"body":"day,"},{"speaker":"Mike Rizzo","startTime":583.245,"endTime":583.36,"body":"you"},{"speaker":"Mike Rizzo","startTime":583.36,"endTime":583.54,"body":"are"},{"speaker":"Mike Rizzo","startTime":583.54,"endTime":583.6,"body":"a"},{"speaker":"Mike Rizzo","startTime":583.6,"endTime":584.02,"body":"service"},{"speaker":"Mike Rizzo","startTime":584.02,"endTime":584.7099999999999,"body":"provider"},{"speaker":"Mike Rizzo","startTime":585.1,"endTime":585.4499999999999,"body":"to"},{"speaker":"Mike Rizzo","startTime":586.15,"endTime":586.78,"body":"your"},{"speaker":"Mike Rizzo","startTime":586.78,"endTime":587.5,"body":"organization,"},{"speaker":"Mike Rizzo","startTime":587.5,"endTime":587.62,"body":"to"},{"speaker":"Mike Rizzo","startTime":587.625,"endTime":587.8299999999999,"body":"your"},{"speaker":"Mike Rizzo","startTime":587.8299999999999,"endTime":588.3399999999999,"body":"teams."},{"speaker":"Frank Cowell","startTime":589.4499999999999,"endTime":590.5,"body":"1000%"},{"speaker":"Frank Cowell","startTime":590.5,"endTime":590.77,"body":"and"},{"speaker":"Frank Cowell","startTime":591.25,"endTime":591.43,"body":"I,"},{"speaker":"Frank Cowell","startTime":591.52,"endTime":591.8399999999999,"body":"I'm"},{"speaker":"Frank Cowell","startTime":591.8399999999999,"endTime":591.9599999999999,"body":"a"},{"speaker":"Frank Cowell","startTime":591.9599999999999,"endTime":592.0799999999999,"body":"big,"},{"speaker":"Frank Cowell","startTime":592.26,"endTime":592.68,"body":"I'm"},{"speaker":"Frank Cowell","startTime":592.68,"endTime":592.76,"body":"a"},{"speaker":"Frank Cowell","startTime":592.76,"endTime":592.88,"body":"big"},{"speaker":"Mike Rizzo","startTime":593.095,"endTime":593.5749999999999,"body":"Hartman's"},{"speaker":"Mike Rizzo","startTime":593.5749999999999,"endTime":593.905,"body":"pushing"},{"speaker":"Mike Rizzo","startTime":593.905,"endTime":594.625,"body":"back"},{"speaker":"Frank Cowell","startTime":595.72,"endTime":596.0799999999999,"body":"Michael."},{"speaker":"Frank Cowell","startTime":596.0849999999999,"endTime":596.3199999999999,"body":"What?"},{"speaker":"Mike Rizzo","startTime":596.515,"endTime":596.6949999999999,"body":"he's"},{"speaker":"Mike Rizzo","startTime":596.6949999999999,"endTime":596.905,"body":"like,"},{"speaker":"Mike Rizzo","startTime":596.905,"endTime":597.055,"body":"I"},{"speaker":"Mike Rizzo","startTime":597.06,"endTime":597.265,"body":"do"},{"speaker":"Mike Rizzo","startTime":597.265,"endTime":597.595,"body":"not"},{"speaker":"Mike Rizzo","startTime":597.595,"endTime":598.105,"body":"provide"},{"speaker":"Mike Rizzo","startTime":598.105,"endTime":598.765,"body":"services"},{"speaker":"Mike Rizzo","startTime":598.765,"endTime":598.885,"body":"to"},{"speaker":"Mike Rizzo","startTime":599.145,"endTime":599.385,"body":"my"},{"speaker":"Mike Rizzo","startTime":599.39,"endTime":599.635,"body":"team."},{"speaker":"Michael Hartmann","startTime":599.995,"endTime":600.265,"body":"I"},{"speaker":"Michael Hartmann","startTime":600.265,"endTime":600.535,"body":"was,"},{"speaker":"Michael Hartmann","startTime":600.7149999999999,"endTime":601.1949999999999,"body":"so"},{"speaker":"Michael Hartmann","startTime":601.225,"endTime":601.765,"body":"here's,"},{"speaker":"Michael Hartmann","startTime":601.77,"endTime":602.005,"body":"here's"},{"speaker":"Michael Hartmann","startTime":602.005,"endTime":602.185,"body":"my"},{"speaker":"Michael Hartmann","startTime":602.185,"endTime":602.425,"body":"hot"},{"speaker":"Michael Hartmann","startTime":602.425,"endTime":602.6949999999999,"body":"take"},{"speaker":"Michael Hartmann","startTime":602.6949999999999,"endTime":602.845,"body":"on"},{"speaker":"Michael Hartmann","startTime":602.845,"endTime":603.0849999999999,"body":"this"},{"speaker":"Michael Hartmann","startTime":603.0849999999999,"endTime":603.175,"body":"is"},{"speaker":"Michael Hartmann","startTime":603.175,"endTime":603.505,"body":"that"},{"speaker":"Michael Hartmann","startTime":604.495,"endTime":604.765,"body":"I,"},{"speaker":"Michael Hartmann","startTime":604.765,"endTime":604.915,"body":"I"},{"speaker":"Michael Hartmann","startTime":604.915,"endTime":605.485,"body":"hate,"},{"speaker":"Michael Hartmann","startTime":606.7149999999999,"endTime":606.865,"body":"I"},{"speaker":"Michael Hartmann","startTime":606.985,"endTime":607.285,"body":"hates"},{"speaker":"Michael Hartmann","startTime":607.29,"endTime":607.495,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":607.495,"endTime":607.505,"body":"too"},{"speaker":"Michael Hartmann","startTime":607.645,"endTime":607.9449999999999,"body":"strong"},{"speaker":"Michael Hartmann","startTime":607.9499999999999,"endTime":607.975,"body":"a"},{"speaker":"Michael Hartmann","startTime":607.975,"endTime":608.155,"body":"word,"},{"speaker":"Michael Hartmann","startTime":608.16,"endTime":608.365,"body":"but"},{"speaker":"Michael Hartmann","startTime":608.4549999999999,"endTime":608.665,"body":"it's"},{"speaker":"Michael Hartmann","startTime":608.665,"endTime":608.905,"body":"like"},{"speaker":"Michael Hartmann","startTime":608.905,"endTime":609.295,"body":"fingernails"},{"speaker":"Michael Hartmann","startTime":609.295,"endTime":609.385,"body":"on"},{"speaker":"Michael Hartmann","startTime":609.385,"endTime":609.415,"body":"a"},{"speaker":"Michael Hartmann","startTime":609.415,"endTime":609.865,"body":"chalkboard."},{"speaker":"Michael Hartmann","startTime":609.87,"endTime":609.925,"body":"To"},{"speaker":"Michael Hartmann","startTime":609.925,"endTime":610.045,"body":"me,"},{"speaker":"Michael Hartmann","startTime":610.045,"endTime":610.135,"body":"when"},{"speaker":"Michael Hartmann","startTime":610.135,"endTime":610.405,"body":"people"},{"speaker":"Michael Hartmann","startTime":610.405,"endTime":610.615,"body":"say"},{"speaker":"Michael Hartmann","startTime":610.62,"endTime":611.005,"body":"my"},{"speaker":"Michael Hartmann","startTime":611.095,"endTime":611.725,"body":"internal"},{"speaker":"Michael Hartmann","startTime":611.725,"endTime":612.415,"body":"customer,"},{"speaker":"Michael Hartmann","startTime":612.985,"endTime":613.405,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":613.405,"endTime":613.406,"body":"I"},{"speaker":"Michael Hartmann","startTime":613.411,"endTime":613.4649999999999,"body":"think"},{"speaker":"Michael Hartmann","startTime":613.4649999999999,"endTime":613.645,"body":"it's"},{"speaker":"Michael Hartmann","startTime":613.645,"endTime":613.675,"body":"a"},{"speaker":"Michael Hartmann","startTime":613.675,"endTime":613.885,"body":"bunch."},{"speaker":"Michael Hartmann","startTime":614.47,"endTime":615.01,"body":"BS"},{"speaker":"Michael Hartmann","startTime":615.01,"endTime":615.3399999999999,"body":"because"},{"speaker":"Michael Hartmann","startTime":615.3399999999999,"endTime":615.4,"body":"I"},{"speaker":"Michael Hartmann","startTime":615.4,"endTime":615.61,"body":"think"},{"speaker":"Michael Hartmann","startTime":615.91,"endTime":616.3299999999999,"body":"customers"},{"speaker":"Michael Hartmann","startTime":616.3299999999999,"endTime":616.39,"body":"are"},{"speaker":"Michael Hartmann","startTime":616.39,"endTime":617.05,"body":"customers,"},{"speaker":"Michael Hartmann","startTime":617.1999999999999,"endTime":617.5,"body":"right?"},{"speaker":"Michael Hartmann","startTime":617.5,"endTime":617.65,"body":"So"},{"speaker":"Michael Hartmann","startTime":617.65,"endTime":617.8299999999999,"body":"what"},{"speaker":"Michael Hartmann","startTime":617.8299999999999,"endTime":617.92,"body":"you're"},{"speaker":"Michael Hartmann","startTime":617.92,"endTime":618.3399999999999,"body":"providing"},{"speaker":"Michael Hartmann","startTime":618.3399999999999,"endTime":618.49,"body":"as"},{"speaker":"Michael Hartmann","startTime":618.49,"endTime":618.55,"body":"an"},{"speaker":"Michael Hartmann","startTime":618.55,"endTime":619.39,"body":"organization,"},{"speaker":"Michael Hartmann","startTime":619.78,"endTime":620.14,"body":"um,"},{"speaker":"Michael Hartmann","startTime":620.17,"endTime":620.29,"body":"and"},{"speaker":"Michael Hartmann","startTime":620.29,"endTime":620.4399999999999,"body":"this"},{"speaker":"Michael Hartmann","startTime":620.4449999999999,"endTime":620.5,"body":"is"},{"speaker":"Michael Hartmann","startTime":620.5,"endTime":620.5899999999999,"body":"where"},{"speaker":"Michael Hartmann","startTime":620.5899999999999,"endTime":620.65,"body":"I"},{"speaker":"Michael Hartmann","startTime":620.65,"endTime":620.89,"body":"thought"},{"speaker":"Michael Hartmann","startTime":620.89,"endTime":621.1,"body":"Frank"},{"speaker":"Michael Hartmann","startTime":621.1,"endTime":621.22,"body":"was"},{"speaker":"Michael Hartmann","startTime":621.22,"endTime":621.4,"body":"going,"},{"speaker":"Michael Hartmann","startTime":621.4,"endTime":621.49,"body":"is"},{"speaker":"Michael Hartmann","startTime":621.49,"endTime":621.64,"body":"that"},{"speaker":"Michael Hartmann","startTime":622.03,"endTime":622.2099999999999,"body":"we're"},{"speaker":"Michael Hartmann","startTime":622.2149999999999,"endTime":623.14,"body":"operationalizing"},{"speaker":"Michael Hartmann","startTime":623.14,"endTime":623.3199999999999,"body":"how"},{"speaker":"Michael Hartmann","startTime":623.3199999999999,"endTime":623.56,"body":"to"},{"speaker":"Michael Hartmann","startTime":623.5649999999999,"endTime":624.4599999999999,"body":"fulfill"},{"speaker":"Michael Hartmann","startTime":624.4599999999999,"endTime":624.55,"body":"or"},{"speaker":"Michael Hartmann","startTime":624.55,"endTime":625.27,"body":"operationalizing"},{"speaker":"Michael Hartmann","startTime":625.275,"endTime":625.36,"body":"how"},{"speaker":"Michael Hartmann","startTime":625.36,"endTime":625.4499999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":625.4499999999999,"endTime":626.26,"body":"fulfill"},{"speaker":"Michael Hartmann","startTime":626.5899999999999,"endTime":626.77,"body":"the"},{"speaker":"Michael Hartmann","startTime":626.775,"endTime":627.31,"body":"offering"},{"speaker":"Michael Hartmann","startTime":627.31,"endTime":627.67,"body":"to"},{"speaker":"Michael Hartmann","startTime":627.67,"endTime":627.88,"body":"our"},{"speaker":"Michael Hartmann","startTime":627.88,"endTime":628.0899999999999,"body":"end"},{"speaker":"Michael Hartmann","startTime":628.0899999999999,"endTime":628.54,"body":"customers,"},{"speaker":"Michael Hartmann","startTime":628.54,"endTime":628.6,"body":"the"},{"speaker":"Michael Hartmann","startTime":628.605,"endTime":628.75,"body":"ones"},{"speaker":"Michael Hartmann","startTime":628.75,"endTime":628.81,"body":"who"},{"speaker":"Michael Hartmann","startTime":628.8149999999999,"endTime":628.87,"body":"are"},{"speaker":"Michael Hartmann","startTime":628.87,"endTime":629.23,"body":"actually"},{"speaker":"Michael Hartmann","startTime":629.235,"endTime":629.5899999999999,"body":"paying"},{"speaker":"Michael Hartmann","startTime":629.5899999999999,"endTime":629.8299999999999,"body":"us"},{"speaker":"Michael Hartmann","startTime":629.8299999999999,"endTime":630.28,"body":"for"},{"speaker":"Michael Hartmann","startTime":630.285,"endTime":630.43,"body":"our"},{"speaker":"Michael Hartmann","startTime":630.67,"endTime":631.0,"body":"that"},{"speaker":"Michael Hartmann","startTime":631.0,"endTime":631.15,"body":"and"},{"speaker":"Michael Hartmann","startTime":631.15,"endTime":631.6,"body":"enabling"},{"speaker":"Michael Hartmann","startTime":631.6,"endTime":631.75,"body":"us"},{"speaker":"Michael Hartmann","startTime":631.75,"endTime":631.8399999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":631.8399999999999,"endTime":631.99,"body":"have"},{"speaker":"Michael Hartmann","startTime":631.99,"endTime":632.0799999999999,"body":"the"},{"speaker":"Michael Hartmann","startTime":632.0799999999999,"endTime":632.29,"body":"jobs"},{"speaker":"Michael Hartmann","startTime":632.295,"endTime":632.38,"body":"that"},{"speaker":"Michael Hartmann","startTime":632.38,"endTime":632.47,"body":"we"},{"speaker":"Michael Hartmann","startTime":632.47,"endTime":632.7099999999999,"body":"have."},{"speaker":"Michael Hartmann","startTime":633.92,"endTime":634.2099999999999,"body":"I,"},{"speaker":"Michael Hartmann","startTime":634.37,"endTime":634.65,"body":"I"},{"speaker":"Michael Hartmann","startTime":634.655,"endTime":635.23,"body":"understand"},{"speaker":"Michael Hartmann","startTime":635.23,"endTime":635.41,"body":"this,"},{"speaker":"Michael Hartmann","startTime":635.4399999999999,"endTime":635.7099999999999,"body":"the"},{"speaker":"Michael Hartmann","startTime":635.7099999999999,"endTime":636.25,"body":"intent"},{"speaker":"Michael Hartmann","startTime":636.25,"endTime":636.37,"body":"of"},{"speaker":"Michael Hartmann","startTime":636.37,"endTime":636.67,"body":"saying"},{"speaker":"Michael Hartmann","startTime":636.67,"endTime":637.03,"body":"internal"},{"speaker":"Michael Hartmann","startTime":637.03,"endTime":637.72,"body":"customers"},{"speaker":"Michael Hartmann","startTime":637.72,"endTime":637.81,"body":"and"},{"speaker":"Michael Hartmann","startTime":637.81,"endTime":637.99,"body":"trying"},{"speaker":"Michael Hartmann","startTime":637.99,"endTime":638.0799999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":638.0799999999999,"endTime":638.1999999999999,"body":"be"},{"speaker":"Michael Hartmann","startTime":638.1999999999999,"endTime":638.23,"body":"a"},{"speaker":"Michael Hartmann","startTime":638.23,"endTime":638.56,"body":"partner"},{"speaker":"Michael Hartmann","startTime":638.56,"endTime":638.65,"body":"and"},{"speaker":"Michael Hartmann","startTime":638.65,"endTime":638.74,"body":"all"},{"speaker":"Michael Hartmann","startTime":638.74,"endTime":639.0699999999999,"body":"that,"},{"speaker":"Michael Hartmann","startTime":639.4,"endTime":639.5799999999999,"body":"but"},{"speaker":"Michael Hartmann","startTime":639.5799999999999,"endTime":639.73,"body":"I"},{"speaker":"Michael Hartmann","startTime":639.73,"endTime":640.15,"body":"think"},{"speaker":"Michael Hartmann","startTime":640.2099999999999,"endTime":640.36,"body":"the"},{"speaker":"Michael Hartmann","startTime":640.36,"endTime":640.9,"body":"danger"},{"speaker":"Michael Hartmann","startTime":640.9,"endTime":641.14,"body":"in"},{"speaker":"Michael Hartmann","startTime":641.14,"endTime":641.53,"body":"that"},{"speaker":"Michael Hartmann","startTime":641.56,"endTime":641.8,"body":"is"},{"speaker":"Michael Hartmann","startTime":641.8,"endTime":642.0699999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":642.22,"endTime":642.4,"body":"you"},{"speaker":"Michael Hartmann","startTime":642.4,"endTime":642.85,"body":"forget."},{"speaker":"Michael Hartmann","startTime":643.6899999999999,"endTime":643.93,"body":"Who"},{"speaker":"Michael Hartmann","startTime":643.93,"endTime":644.02,"body":"are"},{"speaker":"Michael Hartmann","startTime":644.02,"endTime":644.23,"body":"you"},{"speaker":"Michael Hartmann","startTime":644.23,"endTime":644.62,"body":"truly"},{"speaker":"Michael Hartmann","startTime":644.62,"endTime":644.86,"body":"trying"},{"speaker":"Michael Hartmann","startTime":644.86,"endTime":644.9499999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":644.9499999999999,"endTime":645.22,"body":"serve"},{"speaker":"Michael Hartmann","startTime":645.22,"endTime":645.3399999999999,"body":"as"},{"speaker":"Michael Hartmann","startTime":645.3399999999999,"endTime":645.4,"body":"an"},{"speaker":"Michael Hartmann","startTime":645.4,"endTime":645.97,"body":"organization,"},{"speaker":"Michael Hartmann","startTime":645.97,"endTime":646.36,"body":"which"},{"speaker":"Michael Hartmann","startTime":646.48,"endTime":646.66,"body":"in"},{"speaker":"Michael Hartmann","startTime":646.97,"endTime":647.17,"body":"my"},{"speaker":"Michael Hartmann","startTime":647.175,"endTime":647.3199999999999,"body":"view"},{"speaker":"Michael Hartmann","startTime":647.3199999999999,"endTime":647.5899999999999,"body":"should"},{"speaker":"Michael Hartmann","startTime":647.5899999999999,"endTime":648.04,"body":"be"},{"speaker":"Michael Hartmann","startTime":648.6999999999999,"endTime":648.9399999999999,"body":"your"},{"speaker":"Michael Hartmann","startTime":648.9399999999999,"endTime":649.39,"body":"external"},{"speaker":"Michael Hartmann","startTime":649.395,"endTime":649.99,"body":"customers."},{"speaker":"Michael Hartmann","startTime":650.05,"endTime":650.29,"body":"Now,"},{"speaker":"Michael Hartmann","startTime":650.29,"endTime":650.5899999999999,"body":"if"},{"speaker":"Michael Hartmann","startTime":650.65,"endTime":650.86,"body":"you"},{"speaker":"Michael Hartmann","startTime":650.86,"endTime":651.22,"body":"have"},{"speaker":"Michael Hartmann","startTime":651.22,"endTime":651.67,"body":"a,"},{"speaker":"Michael Hartmann","startTime":653.41,"endTime":653.77,"body":"a."},{"speaker":"Michael Hartmann","startTime":654.6999999999999,"endTime":654.85,"body":"An"},{"speaker":"Michael Hartmann","startTime":654.85,"endTime":655.4499999999999,"body":"organization"},{"speaker":"Michael Hartmann","startTime":655.4499999999999,"endTime":655.78,"body":"who's,"},{"speaker":"Michael Hartmann","startTime":655.87,"endTime":656.11,"body":"that's"},{"speaker":"Michael Hartmann","startTime":656.11,"endTime":656.38,"body":"built"},{"speaker":"Michael Hartmann","startTime":656.38,"endTime":656.86,"body":"around"},{"speaker":"Michael Hartmann","startTime":656.86,"endTime":657.79,"body":"enabling"},{"speaker":"Michael Hartmann","startTime":658.24,"endTime":658.81,"body":"people"},{"speaker":"Michael Hartmann","startTime":658.81,"endTime":659.3199999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":659.35,"endTime":659.5899999999999,"body":"have"},{"speaker":"Michael Hartmann","startTime":659.5899999999999,"endTime":659.74,"body":"that"},{"speaker":"Michael Hartmann","startTime":659.74,"endTime":660.49,"body":"mindset,"},{"speaker":"Michael Hartmann","startTime":660.55,"endTime":660.79,"body":"like"},{"speaker":"Michael Hartmann","startTime":660.79,"endTime":661.03,"body":"from"},{"speaker":"Michael Hartmann","startTime":661.03,"endTime":661.0899999999999,"body":"a"},{"speaker":"Michael Hartmann","startTime":661.0899999999999,"endTime":661.48,"body":"culture"},{"speaker":"Michael Hartmann","startTime":661.48,"endTime":662.05,"body":"standpoint,"},{"speaker":"Michael Hartmann","startTime":662.05,"endTime":662.23,"body":"that"},{"speaker":"Michael Hartmann","startTime":662.56,"endTime":662.8299999999999,"body":"you're"},{"speaker":"Michael Hartmann","startTime":662.8299999999999,"endTime":663.04,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":663.04,"endTime":663.31,"body":"treat"},{"speaker":"Michael Hartmann","startTime":663.31,"endTime":663.49,"body":"our"},{"speaker":"Michael Hartmann","startTime":663.49,"endTime":664.24,"body":"people"},{"speaker":"Michael Hartmann","startTime":664.27,"endTime":664.72,"body":"well"},{"speaker":"Michael Hartmann","startTime":664.725,"endTime":664.9,"body":"so"},{"speaker":"Michael Hartmann","startTime":664.9,"endTime":665.05,"body":"that"},{"speaker":"Michael Hartmann","startTime":665.055,"endTime":665.17,"body":"they"},{"speaker":"Michael Hartmann","startTime":665.17,"endTime":665.35,"body":"will"},{"speaker":"Michael Hartmann","startTime":665.35,"endTime":665.5,"body":"then"},{"speaker":"Michael Hartmann","startTime":665.5,"endTime":665.92,"body":"inter"},{"speaker":"Michael Hartmann","startTime":665.9499999999999,"endTime":666.3399999999999,"body":"treat"},{"speaker":"Michael Hartmann","startTime":666.345,"endTime":666.61,"body":"our"},{"speaker":"Michael Hartmann","startTime":667.05,"endTime":667.29,"body":"customers"},{"speaker":"Michael Hartmann","startTime":667.295,"endTime":667.63,"body":"well."},{"speaker":"Michael Hartmann","startTime":667.9599999999999,"endTime":668.1999999999999,"body":"Like"},{"speaker":"Michael Hartmann","startTime":668.1999999999999,"endTime":668.29,"body":"I"},{"speaker":"Michael Hartmann","startTime":668.29,"endTime":668.4399999999999,"body":"think"},{"speaker":"Michael Hartmann","startTime":668.4399999999999,"endTime":668.65,"body":"that"},{"speaker":"Michael Hartmann","startTime":668.65,"endTime":668.86,"body":"makes"},{"speaker":"Michael Hartmann","startTime":668.86,"endTime":669.13,"body":"sense."},{"speaker":"Michael Hartmann","startTime":669.135,"endTime":669.145,"body":"But"},{"speaker":"Michael Hartmann","startTime":669.37,"endTime":669.5799999999999,"body":"the"},{"speaker":"Michael Hartmann","startTime":669.5799999999999,"endTime":669.9399999999999,"body":"idea"},{"speaker":"Michael Hartmann","startTime":669.9399999999999,"endTime":670.0899999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":670.095,"endTime":670.3,"body":"you,"},{"speaker":"Michael Hartmann","startTime":670.9,"endTime":671.0799999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":671.0799999999999,"endTime":671.26,"body":"just"},{"speaker":"Michael Hartmann","startTime":671.26,"endTime":671.56,"body":"always"},{"speaker":"Michael Hartmann","startTime":671.56,"endTime":671.92,"body":"struggle"},{"speaker":"Michael Hartmann","startTime":671.925,"endTime":672.22,"body":"with"},{"speaker":"Michael Hartmann","startTime":672.22,"endTime":672.43,"body":"like,"},{"speaker":"Michael Hartmann","startTime":672.435,"endTime":672.61,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":672.61,"endTime":672.73,"body":"it"},{"speaker":"Michael Hartmann","startTime":672.735,"endTime":672.85,"body":"would"},{"speaker":"Michael Hartmann","startTime":672.85,"endTime":672.97,"body":"be"},{"speaker":"Michael Hartmann","startTime":672.97,"endTime":673.24,"body":"really"},{"speaker":"Michael Hartmann","startTime":673.245,"endTime":673.51,"body":"easy"},{"speaker":"Michael Hartmann","startTime":673.54,"endTime":673.6,"body":"to"},{"speaker":"Michael Hartmann","startTime":673.6,"endTime":673.93,"body":"make"},{"speaker":"Michael Hartmann","startTime":673.9599999999999,"endTime":674.4399999999999,"body":"things"},{"speaker":"Michael Hartmann","startTime":674.47,"endTime":674.8,"body":"really"},{"speaker":"Michael Hartmann","startTime":674.8,"endTime":675.1,"body":"easy"},{"speaker":"Michael Hartmann","startTime":675.1,"endTime":675.1899999999999,"body":"and"},{"speaker":"Michael Hartmann","startTime":675.1899999999999,"endTime":675.55,"body":"efficient"},{"speaker":"Michael Hartmann","startTime":675.55,"endTime":675.6999999999999,"body":"for"},{"speaker":"Michael Hartmann","startTime":675.6999999999999,"endTime":675.85,"body":"our"},{"speaker":"Michael Hartmann","startTime":675.85,"endTime":676.24,"body":"internal"},{"speaker":"Michael Hartmann","startTime":676.24,"endTime":676.63,"body":"teams,"},{"speaker":"Michael Hartmann","startTime":676.635,"endTime":676.78,"body":"but"},{"speaker":"Michael Hartmann","startTime":676.78,"endTime":676.9599999999999,"body":"make"},{"speaker":"Michael Hartmann","startTime":676.9599999999999,"endTime":677.05,"body":"it"},{"speaker":"Michael Hartmann","startTime":677.05,"endTime":677.26,"body":"really"},{"speaker":"Michael Hartmann","startTime":677.26,"endTime":677.4399999999999,"body":"hard"},{"speaker":"Michael Hartmann","startTime":677.4399999999999,"endTime":677.53,"body":"for"},{"speaker":"Michael Hartmann","startTime":677.53,"endTime":677.62,"body":"our"},{"speaker":"Michael Hartmann","startTime":678.01,"endTime":678.13,"body":"customer."},{"speaker":"Michael Hartmann","startTime":678.76,"endTime":678.91,"body":"To"},{"speaker":"Michael Hartmann","startTime":678.91,"endTime":679.12,"body":"work"},{"speaker":"Frank Cowell","startTime":679.26,"endTime":679.61,"body":"So"},{"speaker":"Frank Cowell","startTime":679.72,"endTime":680.0799999999999,"body":"Michael,"},{"speaker":"Michael Hartmann","startTime":680.17,"endTime":680.41,"body":"that's"},{"speaker":"Michael Hartmann","startTime":680.41,"endTime":680.5,"body":"the"},{"speaker":"Michael Hartmann","startTime":680.5,"endTime":681.04,"body":"danger."},{"speaker":"Frank Cowell","startTime":681.6999999999999,"endTime":682.03,"body":"Where"},{"speaker":"Frank Cowell","startTime":682.03,"endTime":682.15,"body":"I"},{"speaker":"Frank Cowell","startTime":682.15,"endTime":682.36,"body":"would"},{"speaker":"Frank Cowell","startTime":682.4499999999999,"endTime":682.72,"body":"side"},{"speaker":"Frank Cowell","startTime":682.72,"endTime":682.9,"body":"with"},{"speaker":"Frank Cowell","startTime":682.905,"endTime":683.14,"body":"Mike"},{"speaker":"Frank Cowell","startTime":683.14,"endTime":683.29,"body":"on"},{"speaker":"Frank Cowell","startTime":683.29,"endTime":683.47,"body":"this,"},{"speaker":"Frank Cowell","startTime":683.47,"endTime":683.56,"body":"and"},{"speaker":"Frank Cowell","startTime":683.56,"endTime":683.68,"body":"my"},{"speaker":"Frank Cowell","startTime":683.68,"endTime":684.1899999999999,"body":"pushback,"},{"speaker":"Frank Cowell","startTime":684.1899999999999,"endTime":684.49,"body":"Michael,"},{"speaker":"Frank Cowell","startTime":684.49,"endTime":684.67,"body":"would"},{"speaker":"Frank Cowell","startTime":684.67,"endTime":684.8199999999999,"body":"be"},{"speaker":"Frank Cowell","startTime":684.8199999999999,"endTime":685.24,"body":"this."},{"speaker":"Frank Cowell","startTime":685.63,"endTime":685.8399999999999,"body":"Um,"},{"speaker":"Frank Cowell","startTime":685.8399999999999,"endTime":685.99,"body":"there"},{"speaker":"Frank Cowell","startTime":686.23,"endTime":686.39,"body":"are"},{"speaker":"Frank Cowell","startTime":686.395,"endTime":686.47,"body":"many"},{"speaker":"Frank Cowell","startTime":686.47,"endTime":686.86,"body":"roles"},{"speaker":"Frank Cowell","startTime":686.86,"endTime":687.01,"body":"that"},{"speaker":"Frank Cowell","startTime":687.01,"endTime":687.31,"body":"have"},{"speaker":"Frank Cowell","startTime":687.31,"endTime":687.8199999999999,"body":"direct"},{"speaker":"Frank Cowell","startTime":687.8199999999999,"endTime":688.42,"body":"touching"},{"speaker":"Frank Cowell","startTime":688.42,"endTime":688.66,"body":"with"},{"speaker":"Frank Cowell","startTime":688.6899999999999,"endTime":688.8399999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":688.8399999999999,"endTime":689.53,"body":"customer"},{"speaker":"Frank Cowell","startTime":689.7099999999999,"endTime":689.8299999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":689.8299999999999,"endTime":690.1,"body":"then,"},{"speaker":"Frank Cowell","startTime":690.16,"endTime":690.31,"body":"and"},{"speaker":"Frank Cowell","startTime":690.31,"endTime":690.43,"body":"they."},{"speaker":"Frank Cowell","startTime":691.855,"endTime":691.935,"body":"Probably"},{"speaker":"Frank Cowell","startTime":691.9399999999999,"endTime":692.5749999999999,"body":"KPIs"},{"speaker":"Frank Cowell","startTime":692.5749999999999,"endTime":692.665,"body":"that"},{"speaker":"Frank Cowell","startTime":692.665,"endTime":692.8149999999999,"body":"can"},{"speaker":"Frank Cowell","startTime":692.8149999999999,"endTime":692.905,"body":"be"},{"speaker":"Frank Cowell","startTime":692.905,"endTime":693.505,"body":"directly"},{"speaker":"Frank Cowell","startTime":693.505,"endTime":693.895,"body":"related"},{"speaker":"Frank Cowell","startTime":693.895,"endTime":694.015,"body":"to"},{"speaker":"Frank Cowell","startTime":694.015,"endTime":694.1949999999999,"body":"that."},{"speaker":"Frank Cowell","startTime":694.1949999999999,"endTime":694.3149999999999,"body":"But"},{"speaker":"Frank Cowell","startTime":694.3149999999999,"endTime":694.4649999999999,"body":"then"},{"speaker":"Frank Cowell","startTime":694.4649999999999,"endTime":694.615,"body":"there"},{"speaker":"Frank Cowell","startTime":694.855,"endTime":695.055,"body":"are"},{"speaker":"Frank Cowell","startTime":695.06,"endTime":695.365,"body":"many"},{"speaker":"Frank Cowell","startTime":695.365,"endTime":695.6949999999999,"body":"people"},{"speaker":"Frank Cowell","startTime":695.6949999999999,"endTime":695.8149999999999,"body":"in"},{"speaker":"Frank Cowell","startTime":695.8149999999999,"endTime":695.9649999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":695.9649999999999,"endTime":696.415,"body":"org,"},{"speaker":"Frank Cowell","startTime":696.8349999999999,"endTime":697.225,"body":"um,"},{"speaker":"Frank Cowell","startTime":697.5849999999999,"endTime":697.975,"body":"that"},{"speaker":"Frank Cowell","startTime":697.975,"endTime":698.245,"body":"have"},{"speaker":"Frank Cowell","startTime":698.245,"endTime":698.365,"body":"to"},{"speaker":"Frank Cowell","startTime":698.365,"endTime":698.905,"body":"serve"},{"speaker":"Frank Cowell","startTime":698.905,"endTime":699.265,"body":"someone"},{"speaker":"Frank Cowell","startTime":699.265,"endTime":699.475,"body":"else"},{"speaker":"Frank Cowell","startTime":699.475,"endTime":699.5649999999999,"body":"in"},{"speaker":"Frank Cowell","startTime":699.5649999999999,"endTime":699.625,"body":"the"},{"speaker":"Frank Cowell","startTime":699.625,"endTime":699.8349999999999,"body":"org"},{"speaker":"Frank Cowell","startTime":699.8349999999999,"endTime":699.985,"body":"to"},{"speaker":"Frank Cowell","startTime":699.985,"endTime":700.4649999999999,"body":"enable"},{"speaker":"Frank Cowell","startTime":700.4649999999999,"endTime":700.675,"body":"them"},{"speaker":"Frank Cowell","startTime":700.675,"endTime":700.795,"body":"to"},{"speaker":"Frank Cowell","startTime":700.795,"endTime":701.035,"body":"do"},{"speaker":"Frank Cowell","startTime":701.04,"endTime":701.275,"body":"their"},{"speaker":"Frank Cowell","startTime":701.275,"endTime":701.6949999999999,"body":"job."},{"speaker":"Frank Cowell","startTime":702.025,"endTime":702.2049999999999,"body":"And"},{"speaker":"Frank Cowell","startTime":702.2099999999999,"endTime":702.685,"body":"so"},{"speaker":"Frank Cowell","startTime":702.745,"endTime":702.9549999999999,"body":"I"},{"speaker":"Frank Cowell","startTime":702.9549999999999,"endTime":703.225,"body":"tend"},{"speaker":"Frank Cowell","startTime":703.225,"endTime":703.3149999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":703.3149999999999,"endTime":703.5849999999999,"body":"put"},{"speaker":"Frank Cowell","startTime":704.055,"endTime":704.415,"body":"everyone's"},{"speaker":"Frank Cowell","startTime":704.6949999999999,"endTime":705.2049999999999,"body":"role"},{"speaker":"Frank Cowell","startTime":705.2049999999999,"endTime":705.4449999999999,"body":"with"},{"speaker":"Frank Cowell","startTime":705.4449999999999,"endTime":705.505,"body":"a"},{"speaker":"Frank Cowell","startTime":705.505,"endTime":705.8349999999999,"body":"top"},{"speaker":"Frank Cowell","startTime":705.8349999999999,"endTime":706.135,"body":"level"},{"speaker":"Frank Cowell","startTime":706.135,"endTime":706.555,"body":"mission"},{"speaker":"Frank Cowell","startTime":706.555,"endTime":707.095,"body":"statement"},{"speaker":"Frank Cowell","startTime":707.395,"endTime":707.755,"body":"and"},{"speaker":"Frank Cowell","startTime":707.935,"endTime":708.145,"body":"as"},{"speaker":"Frank Cowell","startTime":708.145,"endTime":708.535,"body":"much"},{"speaker":"Frank Cowell","startTime":708.54,"endTime":708.685,"body":"as"},{"speaker":"Frank Cowell","startTime":708.685,"endTime":709.165,"body":"possible,"},{"speaker":"Frank Cowell","startTime":709.165,"endTime":709.255,"body":"I"},{"speaker":"Frank Cowell","startTime":709.26,"endTime":709.4649999999999,"body":"like"},{"speaker":"Frank Cowell","startTime":709.4649999999999,"endTime":709.645,"body":"that"},{"speaker":"Frank Cowell","startTime":709.645,"endTime":709.975,"body":"mission"},{"speaker":"Frank Cowell","startTime":710.005,"endTime":710.365,"body":"statement"},{"speaker":"Frank Cowell","startTime":710.365,"endTime":710.425,"body":"of"},{"speaker":"Frank Cowell","startTime":710.425,"endTime":710.6949999999999,"body":"every"},{"speaker":"Frank Cowell","startTime":710.6949999999999,"endTime":711.025,"body":"role"},{"speaker":"Frank Cowell","startTime":711.025,"endTime":711.145,"body":"to"},{"speaker":"Frank Cowell","startTime":711.6949999999999,"endTime":711.8149999999999,"body":"describe"},{"speaker":"Frank Cowell","startTime":711.8199999999999,"endTime":711.8349999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":711.8349999999999,"endTime":712.1949999999999,"body":"me"},{"speaker":"Frank Cowell","startTime":712.435,"endTime":712.7049999999999,"body":"how"},{"speaker":"Frank Cowell","startTime":712.7049999999999,"endTime":712.9449999999999,"body":"you"},{"speaker":"Frank Cowell","startTime":712.9449999999999,"endTime":713.305,"body":"serve"},{"speaker":"Frank Cowell","startTime":713.305,"endTime":713.635,"body":"someone"},{"speaker":"Frank Cowell","startTime":713.635,"endTime":713.845,"body":"else"},{"speaker":"Frank Cowell","startTime":713.845,"endTime":713.935,"body":"in"},{"speaker":"Frank Cowell","startTime":714.175,"endTime":714.295,"body":"the"},{"speaker":"Frank Cowell","startTime":714.3,"endTime":714.745,"body":"organization,"},{"speaker":"Frank Cowell","startTime":714.745,"endTime":714.9549999999999,"body":"how"},{"speaker":"Frank Cowell","startTime":714.9549999999999,"endTime":715.105,"body":"you"},{"speaker":"Frank Cowell","startTime":715.105,"endTime":715.405,"body":"serve"},{"speaker":"Frank Cowell","startTime":715.41,"endTime":715.7049999999999,"body":"another"},{"speaker":"Frank Cowell","startTime":715.7049999999999,"endTime":716.005,"body":"role"},{"speaker":"Frank Cowell","startTime":716.005,"endTime":716.125,"body":"or"},{"speaker":"Frank Cowell","startTime":716.125,"endTime":716.485,"body":"function"},{"speaker":"Frank Cowell","startTime":716.485,"endTime":716.5749999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":716.5749999999999,"endTime":717.3249999999999,"body":"organization,"},{"speaker":"Frank Cowell","startTime":717.745,"endTime":718.135,"body":"because"},{"speaker":"Frank Cowell","startTime":718.255,"endTime":718.615,"body":"without"},{"speaker":"Frank Cowell","startTime":718.62,"endTime":718.795,"body":"that"},{"speaker":"Frank Cowell","startTime":718.795,"endTime":719.485,"body":"connectivity,"},{"speaker":"Frank Cowell","startTime":720.0699999999999,"endTime":720.49,"body":"Then"},{"speaker":"Frank Cowell","startTime":720.49,"endTime":720.64,"body":"we"},{"speaker":"Frank Cowell","startTime":720.64,"endTime":720.8199999999999,"body":"can"},{"speaker":"Frank Cowell","startTime":720.8199999999999,"endTime":721.06,"body":"just"},{"speaker":"Frank Cowell","startTime":721.06,"endTime":721.5699999999999,"body":"say"},{"speaker":"Frank Cowell","startTime":721.6,"endTime":721.8399999999999,"body":"like"},{"speaker":"Frank Cowell","startTime":721.8399999999999,"endTime":722.14,"body":"someone"},{"speaker":"Frank Cowell","startTime":722.14,"endTime":722.23,"body":"in"},{"speaker":"Frank Cowell","startTime":722.23,"endTime":722.77,"body":"admin,"},{"speaker":"Frank Cowell","startTime":723.01,"endTime":723.16,"body":"oh,"},{"speaker":"Frank Cowell","startTime":723.16,"endTime":723.31,"body":"I'm"},{"speaker":"Frank Cowell","startTime":723.31,"endTime":723.52,"body":"here"},{"speaker":"Frank Cowell","startTime":723.52,"endTime":723.64,"body":"to"},{"speaker":"Frank Cowell","startTime":723.64,"endTime":723.88,"body":"serve"},{"speaker":"Frank Cowell","startTime":723.88,"endTime":724.0,"body":"our"},{"speaker":"Frank Cowell","startTime":724.0,"endTime":724.51,"body":"customer."},{"speaker":"Frank Cowell","startTime":724.75,"endTime":724.9,"body":"But"},{"speaker":"Frank Cowell","startTime":724.9,"endTime":725.05,"body":"they"},{"speaker":"Frank Cowell","startTime":725.05,"endTime":725.41,"body":"never"},{"speaker":"Frank Cowell","startTime":725.415,"endTime":725.77,"body":"touch"},{"speaker":"Frank Cowell","startTime":726.15,"endTime":726.39,"body":"customers."},{"speaker":"Frank Cowell","startTime":726.395,"endTime":726.4,"body":"Their"},{"speaker":"Frank Cowell","startTime":726.4,"endTime":726.64,"body":"job"},{"speaker":"Frank Cowell","startTime":726.64,"endTime":726.8199999999999,"body":"never"},{"speaker":"Frank Cowell","startTime":726.8199999999999,"endTime":727.03,"body":"even"},{"speaker":"Frank Cowell","startTime":727.03,"endTime":727.3,"body":"comes"},{"speaker":"Frank Cowell","startTime":727.3,"endTime":727.6,"body":"close"},{"speaker":"Frank Cowell","startTime":727.6,"endTime":727.72,"body":"to"},{"speaker":"Frank Cowell","startTime":728.0699999999999,"endTime":728.27,"body":"customers."},{"speaker":"Frank Cowell","startTime":728.27,"endTime":728.271,"body":"But"},{"speaker":"Frank Cowell","startTime":728.276,"endTime":728.41,"body":"they"},{"speaker":"Frank Cowell","startTime":728.41,"endTime":728.65,"body":"do"},{"speaker":"Frank Cowell","startTime":728.65,"endTime":729.13,"body":"enable"},{"speaker":"Frank Cowell","startTime":729.13,"endTime":729.5799999999999,"body":"someone"},{"speaker":"Frank Cowell","startTime":729.5799999999999,"endTime":729.67,"body":"in"},{"speaker":"Frank Cowell","startTime":729.67,"endTime":729.79,"body":"the"},{"speaker":"Frank Cowell","startTime":729.79,"endTime":730.0899999999999,"body":"org"},{"speaker":"Frank Cowell","startTime":730.51,"endTime":730.6899999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":730.6899999999999,"endTime":730.8399999999999,"body":"do"},{"speaker":"Frank Cowell","startTime":730.8399999999999,"endTime":731.05,"body":"their"},{"speaker":"Frank Cowell","startTime":731.05,"endTime":731.35,"body":"job"},{"speaker":"Frank Cowell","startTime":731.35,"endTime":731.7099999999999,"body":"better,"},{"speaker":"Frank Cowell","startTime":731.7099999999999,"endTime":731.89,"body":"to"},{"speaker":"Frank Cowell","startTime":731.89,"endTime":732.0699999999999,"body":"do"},{"speaker":"Frank Cowell","startTime":732.0749999999999,"endTime":732.25,"body":"their"},{"speaker":"Frank Cowell","startTime":732.25,"endTime":732.5799999999999,"body":"job"},{"speaker":"Frank Cowell","startTime":732.5799999999999,"endTime":732.97,"body":"well,"},{"speaker":"Frank Cowell","startTime":733.27,"endTime":733.63,"body":"which"},{"speaker":"Frank Cowell","startTime":733.75,"endTime":734.47,"body":"is,"},{"speaker":"Frank Cowell","startTime":734.53,"endTime":734.89,"body":"is,"},{"speaker":"Frank Cowell","startTime":734.89,"endTime":735.28,"body":"um,"},{"speaker":"Frank Cowell","startTime":735.805,"endTime":735.925,"body":"You"},{"speaker":"Frank Cowell","startTime":735.93,"endTime":736.045,"body":"know,"},{"speaker":"Frank Cowell","startTime":736.045,"endTime":736.135,"body":"a"},{"speaker":"Frank Cowell","startTime":736.135,"endTime":736.405,"body":"chain"},{"speaker":"Frank Cowell","startTime":736.405,"endTime":736.9449999999999,"body":"reaction."},{"speaker":"Frank Cowell","startTime":736.9449999999999,"endTime":737.305,"body":"So"},{"speaker":"Frank Cowell","startTime":737.535,"endTime":737.8249999999999,"body":"I,"},{"speaker":"Frank Cowell","startTime":737.8299999999999,"endTime":737.845,"body":"I"},{"speaker":"Frank Cowell","startTime":737.845,"endTime":738.115,"body":"tend"},{"speaker":"Frank Cowell","startTime":738.12,"endTime":738.175,"body":"to"},{"speaker":"Frank Cowell","startTime":738.175,"endTime":738.385,"body":"lean"},{"speaker":"Frank Cowell","startTime":738.385,"endTime":738.745,"body":"towards"},{"speaker":"Frank Cowell","startTime":738.805,"endTime":739.105,"body":"every"},{"speaker":"Frank Cowell","startTime":739.105,"endTime":739.375,"body":"single"},{"speaker":"Frank Cowell","startTime":739.375,"endTime":739.7049999999999,"body":"person"},{"speaker":"Frank Cowell","startTime":739.7049999999999,"endTime":739.765,"body":"in"},{"speaker":"Frank Cowell","startTime":739.765,"endTime":739.855,"body":"the"},{"speaker":"Frank Cowell","startTime":739.855,"endTime":740.095,"body":"org"},{"speaker":"Frank Cowell","startTime":740.095,"endTime":740.275,"body":"has"},{"speaker":"Frank Cowell","startTime":740.275,"endTime":740.365,"body":"to"},{"speaker":"Frank Cowell","startTime":740.365,"endTime":740.515,"body":"have"},{"speaker":"Frank Cowell","startTime":740.515,"endTime":740.605,"body":"a"},{"speaker":"Frank Cowell","startTime":740.605,"endTime":740.905,"body":"mission"},{"speaker":"Frank Cowell","startTime":740.905,"endTime":741.295,"body":"statement,"},{"speaker":"Frank Cowell","startTime":741.295,"endTime":741.385,"body":"a"},{"speaker":"Frank Cowell","startTime":741.385,"endTime":741.685,"body":"one"},{"speaker":"Frank Cowell","startTime":741.685,"endTime":742.015,"body":"sentence"},{"speaker":"Frank Cowell","startTime":742.015,"endTime":742.5849999999999,"body":"description"},{"speaker":"Frank Cowell","startTime":742.5849999999999,"endTime":742.735,"body":"of"},{"speaker":"Frank Cowell","startTime":742.735,"endTime":743.005,"body":"why"},{"speaker":"Frank Cowell","startTime":743.005,"endTime":743.185,"body":"their"},{"speaker":"Frank Cowell","startTime":743.185,"endTime":743.395,"body":"role"},{"speaker":"Frank Cowell","startTime":743.4,"endTime":743.905,"body":"exists."},{"speaker":"Frank Cowell","startTime":744.145,"endTime":744.415,"body":"And"},{"speaker":"Frank Cowell","startTime":744.5649999999999,"endTime":745.345,"body":"ideally"},{"speaker":"Frank Cowell","startTime":745.5849999999999,"endTime":745.735,"body":"in"},{"speaker":"Frank Cowell","startTime":745.735,"endTime":745.885,"body":"that"},{"speaker":"Frank Cowell","startTime":745.885,"endTime":746.185,"body":"mission"},{"speaker":"Frank Cowell","startTime":746.185,"endTime":746.605,"body":"statement,"},{"speaker":"Frank Cowell","startTime":746.605,"endTime":746.785,"body":"there's"},{"speaker":"Frank Cowell","startTime":747.3249999999999,"endTime":747.4449999999999,"body":"a"},{"speaker":"Frank Cowell","startTime":747.4449999999999,"endTime":748.015,"body":"reference"},{"speaker":"Frank Cowell","startTime":748.015,"endTime":748.375,"body":"to"},{"speaker":"Frank Cowell","startTime":748.8249999999999,"endTime":749.0649999999999,"body":"who"},{"speaker":"Frank Cowell","startTime":749.0649999999999,"endTime":749.155,"body":"or"},{"speaker":"Frank Cowell","startTime":749.16,"endTime":749.365,"body":"what"},{"speaker":"Frank Cowell","startTime":749.365,"endTime":749.485,"body":"they"},{"speaker":"Frank Cowell","startTime":749.485,"endTime":749.8149999999999,"body":"serve"},{"speaker":"Frank Cowell","startTime":749.8149999999999,"endTime":749.9649999999999,"body":"in"},{"speaker":"Frank Cowell","startTime":749.9649999999999,"endTime":750.055,"body":"the"},{"speaker":"Frank Cowell","startTime":750.055,"endTime":750.7149999999999,"body":"organization."},{"speaker":"Frank Cowell","startTime":750.7149999999999,"endTime":750.925,"body":"It's"},{"speaker":"Frank Cowell","startTime":750.925,"endTime":751.345,"body":"serviced"},{"speaker":"Frank Cowell","startTime":751.375,"endTime":751.765,"body":"unto"},{"speaker":"Frank Cowell","startTime":751.765,"endTime":752.2149999999999,"body":"something"},{"speaker":"Frank Cowell","startTime":752.22,"endTime":752.365,"body":"or"},{"speaker":"Frank Cowell","startTime":752.365,"endTime":752.725,"body":"someone"},{"speaker":"Frank Cowell","startTime":752.73,"endTime":753.115,"body":"else"},{"speaker":"Frank Cowell","startTime":753.4449999999999,"endTime":754.045,"body":"besides,"},{"speaker":"Frank Cowell","startTime":754.105,"endTime":754.225,"body":"you"},{"speaker":"Frank Cowell","startTime":754.23,"endTime":754.405,"body":"know,"},{"speaker":"Frank Cowell","startTime":754.41,"endTime":754.785,"body":"themselves."},{"speaker":"Michael Hartmann","startTime":755.86,"endTime":756.04,"body":"Yeah,"},{"speaker":"Michael Hartmann","startTime":756.04,"endTime":756.25,"body":"I,"},{"speaker":"Michael Hartmann","startTime":756.61,"endTime":756.73,"body":"I"},{"speaker":"Michael Hartmann","startTime":756.73,"endTime":756.91,"body":"think"},{"speaker":"Michael Hartmann","startTime":756.91,"endTime":757.12,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":757.12,"endTime":757.27,"body":"we're"},{"speaker":"Michael Hartmann","startTime":757.275,"endTime":757.54,"body":"not"},{"speaker":"Michael Hartmann","startTime":757.54,"endTime":757.66,"body":"as"},{"speaker":"Michael Hartmann","startTime":757.665,"endTime":757.93,"body":"far"},{"speaker":"Michael Hartmann","startTime":757.93,"endTime":758.17,"body":"off"},{"speaker":"Michael Hartmann","startTime":758.17,"endTime":758.35,"body":"as,"},{"speaker":"Michael Hartmann","startTime":758.77,"endTime":758.8299999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":758.8299999999999,"endTime":758.98,"body":"mean,"},{"speaker":"Michael Hartmann","startTime":758.98,"endTime":759.0699999999999,"body":"I,"},{"speaker":"Michael Hartmann","startTime":759.0699999999999,"endTime":759.25,"body":"like"},{"speaker":"Michael Hartmann","startTime":759.255,"endTime":759.31,"body":"I"},{"speaker":"Michael Hartmann","startTime":759.31,"endTime":759.55,"body":"said,"},{"speaker":"Michael Hartmann","startTime":759.55,"endTime":759.73,"body":"that's"},{"speaker":"Michael Hartmann","startTime":759.73,"endTime":759.97,"body":"like"},{"speaker":"Michael Hartmann","startTime":760.12,"endTime":760.27,"body":"my"},{"speaker":"Michael Hartmann","startTime":760.27,"endTime":760.48,"body":"hot"},{"speaker":"Michael Hartmann","startTime":760.48,"endTime":760.6899999999999,"body":"take,"},{"speaker":"Michael Hartmann","startTime":760.6899999999999,"endTime":760.81,"body":"but"},{"speaker":"Michael Hartmann","startTime":760.81,"endTime":760.87,"body":"I"},{"speaker":"Michael Hartmann","startTime":760.87,"endTime":761.14,"body":"think"},{"speaker":"Michael Hartmann","startTime":761.53,"endTime":761.8,"body":"my"},{"speaker":"Michael Hartmann","startTime":761.8,"endTime":762.1899999999999,"body":"point"},{"speaker":"Michael Hartmann","startTime":762.1899999999999,"endTime":762.43,"body":"is,"},{"speaker":"Michael Hartmann","startTime":762.43,"endTime":762.88,"body":"I,"},{"speaker":"Michael Hartmann","startTime":762.885,"endTime":763.04,"body":"I,"},{"speaker":"Michael Hartmann","startTime":763.045,"endTime":763.0899999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":763.0899999999999,"endTime":763.2099999999999,"body":"think"},{"speaker":"Michael Hartmann","startTime":763.2099999999999,"endTime":763.36,"body":"it's"},{"speaker":"Michael Hartmann","startTime":763.36,"endTime":763.54,"body":"more"},{"speaker":"Michael Hartmann","startTime":763.54,"endTime":763.66,"body":"of"},{"speaker":"Michael Hartmann","startTime":763.66,"endTime":763.93,"body":"a"},{"speaker":"Michael Hartmann","startTime":763.99,"endTime":764.5899999999999,"body":"mental."},{"speaker":"Michael Hartmann","startTime":765.475,"endTime":765.655,"body":"Model"},{"speaker":"Michael Hartmann","startTime":765.655,"endTime":765.805,"body":"for"},{"speaker":"Michael Hartmann","startTime":765.805,"endTime":766.015,"body":"me,"},{"speaker":"Michael Hartmann","startTime":766.015,"endTime":766.285,"body":"like"},{"speaker":"Michael Hartmann","startTime":766.3149999999999,"endTime":766.4649999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":766.4649999999999,"endTime":766.855,"body":"want,"},{"speaker":"Michael Hartmann","startTime":767.005,"endTime":767.0649999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":767.0649999999999,"endTime":767.245,"body":"don't"},{"speaker":"Michael Hartmann","startTime":767.25,"endTime":767.425,"body":"want"},{"speaker":"Michael Hartmann","startTime":767.425,"endTime":767.635,"body":"people"},{"speaker":"Michael Hartmann","startTime":767.635,"endTime":767.755,"body":"to"},{"speaker":"Michael Hartmann","startTime":767.755,"endTime":768.145,"body":"forget"},{"speaker":"Michael Hartmann","startTime":768.145,"endTime":768.385,"body":"that"},{"speaker":"Michael Hartmann","startTime":768.4449999999999,"endTime":768.895,"body":"they're,"},{"speaker":"Michael Hartmann","startTime":769.165,"endTime":769.3149999999999,"body":"if"},{"speaker":"Michael Hartmann","startTime":769.3149999999999,"endTime":769.5849999999999,"body":"they're"},{"speaker":"Michael Hartmann","startTime":769.5849999999999,"endTime":770.305,"body":"serving"},{"speaker":"Michael Hartmann","startTime":770.305,"endTime":770.425,"body":"in"},{"speaker":"Michael Hartmann","startTime":770.425,"endTime":770.485,"body":"a"},{"speaker":"Michael Hartmann","startTime":770.485,"endTime":770.755,"body":"role"},{"speaker":"Michael Hartmann","startTime":770.755,"endTime":770.875,"body":"that"},{"speaker":"Michael Hartmann","startTime":770.875,"endTime":771.0849999999999,"body":"doesn't"},{"speaker":"Michael Hartmann","startTime":771.0849999999999,"endTime":771.415,"body":"directly"},{"speaker":"Michael Hartmann","startTime":771.415,"endTime":771.685,"body":"connect,"},{"speaker":"Michael Hartmann","startTime":771.9549999999999,"endTime":772.225,"body":"work"},{"speaker":"Michael Hartmann","startTime":772.225,"endTime":772.345,"body":"with"},{"speaker":"Michael Hartmann","startTime":772.345,"endTime":772.735,"body":"external"},{"speaker":"Michael Hartmann","startTime":773.125,"endTime":773.405,"body":"customers,"},{"speaker":"Michael Hartmann","startTime":773.405,"endTime":773.406,"body":"that"},{"speaker":"Michael Hartmann","startTime":773.411,"endTime":773.725,"body":"they're,"},{"speaker":"Michael Hartmann","startTime":773.9649999999999,"endTime":774.145,"body":"they're"},{"speaker":"Michael Hartmann","startTime":774.15,"endTime":774.475,"body":"enabling"},{"speaker":"Michael Hartmann","startTime":774.475,"endTime":774.805,"body":"somebody"},{"speaker":"Michael Hartmann","startTime":774.805,"endTime":775.105,"body":"else"},{"speaker":"Michael Hartmann","startTime":775.11,"endTime":775.1949999999999,"body":"who"},{"speaker":"Michael Hartmann","startTime":775.1949999999999,"endTime":775.3149999999999,"body":"may"},{"speaker":"Michael Hartmann","startTime":775.3199999999999,"endTime":775.435,"body":"be"},{"speaker":"Michael Hartmann","startTime":775.435,"endTime":775.765,"body":"enabling"},{"speaker":"Michael Hartmann","startTime":775.765,"endTime":776.005,"body":"somebody"},{"speaker":"Michael Hartmann","startTime":776.01,"endTime":776.185,"body":"else"},{"speaker":"Michael Hartmann","startTime":776.1899999999999,"endTime":776.305,"body":"who's"},{"speaker":"Michael Hartmann","startTime":776.305,"endTime":776.485,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":776.485,"endTime":776.755,"body":"be"},{"speaker":"Michael Hartmann","startTime":776.875,"endTime":777.355,"body":"providing"},{"speaker":"Michael Hartmann","startTime":777.36,"endTime":777.4449999999999,"body":"the"},{"speaker":"Michael Hartmann","startTime":777.4449999999999,"endTime":777.865,"body":"best,"},{"speaker":"Michael Hartmann","startTime":778.375,"endTime":778.525,"body":"you"},{"speaker":"Michael Hartmann","startTime":778.53,"endTime":778.5849999999999,"body":"know,"},{"speaker":"Michael Hartmann","startTime":778.5849999999999,"endTime":779.125,"body":"interaction"},{"speaker":"Michael Hartmann","startTime":779.125,"endTime":779.3349999999999,"body":"with"},{"speaker":"Michael Hartmann","startTime":779.545,"endTime":779.8149999999999,"body":"end"},{"speaker":"Michael Hartmann","startTime":779.8199999999999,"endTime":780.475,"body":"customers."},{"speaker":"Michael Hartmann","startTime":780.985,"endTime":781.105,"body":"And"},{"speaker":"Michael Hartmann","startTime":781.11,"endTime":781.165,"body":"I"},{"speaker":"Michael Hartmann","startTime":781.165,"endTime":781.405,"body":"think,"},{"speaker":"Michael Hartmann","startTime":781.795,"endTime":781.915,"body":"I"},{"speaker":"Michael Hartmann","startTime":781.92,"endTime":782.035,"body":"don't"},{"speaker":"Michael Hartmann","startTime":782.035,"endTime":782.185,"body":"want"},{"speaker":"Michael Hartmann","startTime":782.1899999999999,"endTime":782.395,"body":"people"},{"speaker":"Michael Hartmann","startTime":782.395,"endTime":782.485,"body":"to"},{"speaker":"Michael Hartmann","startTime":782.485,"endTime":782.845,"body":"forget"},{"speaker":"Michael Hartmann","startTime":782.85,"endTime":783.235,"body":"that"},{"speaker":"Michael Hartmann","startTime":783.24,"endTime":783.805,"body":"connection"},{"speaker":"Michael Hartmann","startTime":784.045,"endTime":784.345,"body":"because"},{"speaker":"Michael Hartmann","startTime":784.345,"endTime":784.435,"body":"we"},{"speaker":"Mike Rizzo","startTime":784.55,"endTime":784.5509999999999,"body":"think"},{"speaker":"Mike Rizzo","startTime":784.5559999999999,"endTime":784.66,"body":"it's"},{"speaker":"Mike Rizzo","startTime":784.665,"endTime":784.72,"body":"a"},{"speaker":"Mike Rizzo","startTime":784.72,"endTime":784.9599999999999,"body":"really"},{"speaker":"Mike Rizzo","startTime":784.9599999999999,"endTime":785.11,"body":"good"},{"speaker":"Mike Rizzo","startTime":785.11,"endTime":785.35,"body":"call"},{"speaker":"Mike Rizzo","startTime":785.35,"endTime":785.62,"body":"out."},{"speaker":"Mike Rizzo","startTime":786.5799999999999,"endTime":786.67,"body":"I"},{"speaker":"Mike Rizzo","startTime":786.67,"endTime":786.79,"body":"think"},{"speaker":"Mike Rizzo","startTime":786.79,"endTime":786.91,"body":"it's"},{"speaker":"Mike Rizzo","startTime":786.915,"endTime":786.9399999999999,"body":"a"},{"speaker":"Mike Rizzo","startTime":786.9399999999999,"endTime":787.15,"body":"really"},{"speaker":"Mike Rizzo","startTime":787.15,"endTime":787.3,"body":"good"},{"speaker":"Mike Rizzo","startTime":787.3,"endTime":787.48,"body":"call"},{"speaker":"Mike Rizzo","startTime":787.48,"endTime":787.63,"body":"out."},{"speaker":"Mike Rizzo","startTime":787.6899999999999,"endTime":788.14,"body":"I,"},{"speaker":"Mike Rizzo","startTime":788.145,"endTime":788.23,"body":"I,"},{"speaker":"Mike Rizzo","startTime":788.27,"endTime":788.47,"body":"I"},{"speaker":"Mike Rizzo","startTime":788.47,"endTime":788.471,"body":"don't"},{"speaker":"Mike Rizzo","startTime":788.476,"endTime":788.74,"body":"think,"},{"speaker":"Mike Rizzo","startTime":788.8299999999999,"endTime":788.9499999999999,"body":"I"},{"speaker":"Mike Rizzo","startTime":789.31,"endTime":789.43,"body":"actually"},{"speaker":"Mike Rizzo","startTime":789.435,"endTime":789.49,"body":"think"},{"speaker":"Mike Rizzo","startTime":789.49,"endTime":789.5799999999999,"body":"we're"},{"speaker":"Mike Rizzo","startTime":789.87,"endTime":789.9499999999999,"body":"all"},{"speaker":"Mike Rizzo","startTime":789.9549999999999,"endTime":790.06,"body":"saying"},{"speaker":"Mike Rizzo","startTime":790.06,"endTime":790.3,"body":"very"},{"speaker":"Mike Rizzo","startTime":790.305,"endTime":790.48,"body":"much"},{"speaker":"Mike Rizzo","startTime":790.48,"endTime":790.5699999999999,"body":"the"},{"speaker":"Mike Rizzo","startTime":790.5699999999999,"endTime":790.78,"body":"same"},{"speaker":"Mike Rizzo","startTime":790.78,"endTime":791.14,"body":"thing,"},{"speaker":"Mike Rizzo","startTime":791.145,"endTime":791.3199999999999,"body":"but"},{"speaker":"Mike Rizzo","startTime":791.3199999999999,"endTime":791.5899999999999,"body":"you're."},{"speaker":"Mike Rizzo","startTime":791.8299999999999,"endTime":792.16,"body":"Calling"},{"speaker":"Mike Rizzo","startTime":792.16,"endTime":792.61,"body":"attention"},{"speaker":"Mike Rizzo","startTime":792.61,"endTime":792.79,"body":"to"},{"speaker":"Mike Rizzo","startTime":792.79,"endTime":792.9399999999999,"body":"an"},{"speaker":"Mike Rizzo","startTime":792.9399999999999,"endTime":793.3299999999999,"body":"important"},{"speaker":"Mike Rizzo","startTime":793.3299999999999,"endTime":793.87,"body":"nuance,"},{"speaker":"Mike Rizzo","startTime":793.87,"endTime":794.47,"body":"which"},{"speaker":"Mike Rizzo","startTime":795.04,"endTime":795.61,"body":"over"},{"speaker":"Mike Rizzo","startTime":795.61,"endTime":795.97,"body":"the"},{"speaker":"Mike Rizzo","startTime":795.97,"endTime":796.75,"body":"last"},{"speaker":"Mike Rizzo","startTime":797.29,"endTime":797.89,"body":"decade"},{"speaker":"Mike Rizzo","startTime":797.89,"endTime":798.1899999999999,"body":"and"},{"speaker":"Mike Rizzo","startTime":798.22,"endTime":798.61,"body":"decade"},{"speaker":"Mike Rizzo","startTime":798.61,"endTime":799.24,"body":"plus,"},{"speaker":"Mike Rizzo","startTime":799.3,"endTime":799.42,"body":"you"},{"speaker":"Mike Rizzo","startTime":799.42,"endTime":799.63,"body":"know,"},{"speaker":"Mike Rizzo","startTime":799.63,"endTime":799.8399999999999,"body":"could"},{"speaker":"Mike Rizzo","startTime":799.8399999999999,"endTime":799.93,"body":"have"},{"speaker":"Mike Rizzo","startTime":799.935,"endTime":800.14,"body":"been"},{"speaker":"Mike Rizzo","startTime":800.14,"endTime":800.4399999999999,"body":"lost"},{"speaker":"Mike Rizzo","startTime":800.4399999999999,"endTime":800.56,"body":"in"},{"speaker":"Mike Rizzo","startTime":800.56,"endTime":801.13,"body":"translation"},{"speaker":"Mike Rizzo","startTime":801.13,"endTime":801.31,"body":"for"},{"speaker":"Mike Rizzo","startTime":801.31,"endTime":801.85,"body":"sure."},{"speaker":"Mike Rizzo","startTime":802.27,"endTime":802.9,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":803.26,"endTime":803.4399999999999,"body":"in"},{"speaker":"Mike Rizzo","startTime":803.4399999999999,"endTime":803.56,"body":"a"},{"speaker":"Mike Rizzo","startTime":803.56,"endTime":803.98,"body":"world"},{"speaker":"Mike Rizzo","startTime":803.98,"endTime":804.3399999999999,"body":"where"},{"speaker":"Mike Rizzo","startTime":804.345,"endTime":804.4599999999999,"body":"a"},{"speaker":"Mike Rizzo","startTime":804.4599999999999,"endTime":804.9399999999999,"body":"culture"},{"speaker":"Mike Rizzo","startTime":804.9399999999999,"endTime":805.06,"body":"or"},{"speaker":"Mike Rizzo","startTime":805.06,"endTime":805.18,"body":"an"},{"speaker":"Mike Rizzo","startTime":805.185,"endTime":806.41,"body":"organization,"},{"speaker":"Mike Rizzo","startTime":806.77,"endTime":807.01,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":807.015,"endTime":807.3399999999999,"body":"or"},{"speaker":"Mike Rizzo","startTime":807.37,"endTime":807.55,"body":"let's"},{"speaker":"Mike Rizzo","startTime":807.555,"endTime":807.6999999999999,"body":"just"},{"speaker":"Mike Rizzo","startTime":807.6999999999999,"endTime":808.15,"body":"say"},{"speaker":"Mike Rizzo","startTime":808.39,"endTime":808.5699999999999,"body":"in"},{"speaker":"Mike Rizzo","startTime":808.5699999999999,"endTime":808.6899999999999,"body":"an"},{"speaker":"Mike Rizzo","startTime":808.6949999999999,"endTime":809.5899999999999,"body":"organization"},{"speaker":"Mike Rizzo","startTime":809.595,"endTime":809.97,"body":"where"},{"speaker":"Mike Rizzo","startTime":810.48,"endTime":810.97,"body":"they"},{"speaker":"Mike Rizzo","startTime":811.27,"endTime":811.54,"body":"weren't"},{"speaker":"Mike Rizzo","startTime":811.54,"endTime":812.05,"body":"necessarily"},{"speaker":"Mike Rizzo","startTime":812.05,"endTime":812.35,"body":"thinking"},{"speaker":"Mike Rizzo","startTime":812.35,"endTime":812.56,"body":"about"},{"speaker":"Mike Rizzo","startTime":812.56,"endTime":812.9499999999999,"body":"customer"},{"speaker":"Mike Rizzo","startTime":812.9499999999999,"endTime":813.37,"body":"journey"},{"speaker":"Mike Rizzo","startTime":813.37,"endTime":813.49,"body":"or"},{"speaker":"Mike Rizzo","startTime":813.49,"endTime":813.88,"body":"customer"},{"speaker":"Mike Rizzo","startTime":813.88,"endTime":814.72,"body":"experience,"},{"speaker":"Mike Rizzo","startTime":814.78,"endTime":815.35,"body":"um,"},{"speaker":"Mike Rizzo","startTime":816.01,"endTime":816.4,"body":"and"},{"speaker":"Mike Rizzo","startTime":816.4,"endTime":816.52,"body":"the"},{"speaker":"Mike Rizzo","startTime":816.52,"endTime":816.97,"body":"outcome"},{"speaker":"Mike Rizzo","startTime":816.97,"endTime":817.4499999999999,"body":"wasn't"},{"speaker":"Mike Rizzo","startTime":817.4499999999999,"endTime":817.5699999999999,"body":"in"},{"speaker":"Mike Rizzo","startTime":817.5699999999999,"endTime":818.05,"body":"favor"},{"speaker":"Mike Rizzo","startTime":818.05,"endTime":818.1999999999999,"body":"of"},{"speaker":"Mike Rizzo","startTime":818.1999999999999,"endTime":818.41,"body":"how"},{"speaker":"Mike Rizzo","startTime":818.61,"endTime":818.81,"body":"do"},{"speaker":"Mike Rizzo","startTime":818.8149999999999,"endTime":819.04,"body":"we"},{"speaker":"Mike Rizzo","startTime":819.37,"endTime":820.0,"body":"delight"},{"speaker":"Mike Rizzo","startTime":820.24,"endTime":820.53,"body":"a"},{"speaker":"Mike Rizzo","startTime":820.535,"endTime":821.02,"body":"customer?"},{"speaker":"Mike Rizzo","startTime":821.785,"endTime":822.175,"body":"There"},{"speaker":"Mike Rizzo","startTime":822.175,"endTime":822.385,"body":"was"},{"speaker":"Mike Rizzo","startTime":822.385,"endTime":822.925,"body":"definitely"},{"speaker":"Mike Rizzo","startTime":822.925,"endTime":822.985,"body":"a"},{"speaker":"Mike Rizzo","startTime":822.985,"endTime":823.555,"body":"time"},{"speaker":"Mike Rizzo","startTime":823.645,"endTime":824.035,"body":"where"},{"speaker":"Mike Rizzo","startTime":824.035,"endTime":824.875,"body":"sales"},{"speaker":"Mike Rizzo","startTime":824.875,"endTime":825.3249999999999,"body":"or"},{"speaker":"Mike Rizzo","startTime":825.3249999999999,"endTime":826.165,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":826.165,"endTime":826.375,"body":"or"},{"speaker":"Mike Rizzo","startTime":826.375,"endTime":826.735,"body":"anyone"},{"speaker":"Mike Rizzo","startTime":826.735,"endTime":827.005,"body":"else"},{"speaker":"Mike Rizzo","startTime":827.005,"endTime":827.125,"body":"in"},{"speaker":"Mike Rizzo","startTime":827.125,"endTime":827.305,"body":"any"},{"speaker":"Mike Rizzo","startTime":827.305,"endTime":828.145,"body":"function"},{"speaker":"Mike Rizzo","startTime":828.175,"endTime":828.385,"body":"could"},{"speaker":"Mike Rizzo","startTime":828.385,"endTime":828.4449999999999,"body":"have"},{"speaker":"Mike Rizzo","startTime":828.4449999999999,"endTime":828.775,"body":"said,"},{"speaker":"Mike Rizzo","startTime":828.805,"endTime":828.925,"body":"I"},{"speaker":"Mike Rizzo","startTime":828.925,"endTime":829.1949999999999,"body":"need"},{"speaker":"Mike Rizzo","startTime":829.1949999999999,"endTime":829.285,"body":"the"},{"speaker":"Mike Rizzo","startTime":829.285,"endTime":829.645,"body":"ability"},{"speaker":"Mike Rizzo","startTime":829.65,"endTime":829.735,"body":"to"},{"speaker":"Mike Rizzo","startTime":829.735,"endTime":830.095,"body":"send"},{"speaker":"Mike Rizzo","startTime":830.095,"endTime":830.365,"body":"more"},{"speaker":"Mike Rizzo","startTime":830.365,"endTime":831.025,"body":"emails"},{"speaker":"Mike Rizzo","startTime":832.165,"endTime":832.645,"body":"and,"},{"speaker":"Mike Rizzo","startTime":832.65,"endTime":832.8249999999999,"body":"and"},{"speaker":"Mike Rizzo","startTime":832.8249999999999,"endTime":833.005,"body":"that"},{"speaker":"Mike Rizzo","startTime":833.005,"endTime":833.185,"body":"could"},{"speaker":"Mike Rizzo","startTime":833.1899999999999,"endTime":833.4549999999999,"body":"have"},{"speaker":"Mike Rizzo","startTime":833.785,"endTime":834.3249999999999,"body":"resulted"},{"speaker":"Mike Rizzo","startTime":834.3249999999999,"endTime":834.475,"body":"in"},{"speaker":"Mike Rizzo","startTime":834.48,"endTime":834.685,"body":"some"},{"speaker":"Mike Rizzo","startTime":834.685,"endTime":835.255,"body":"terrible"},{"speaker":"Mike Rizzo","startTime":835.255,"endTime":835.675,"body":"outcome."},{"speaker":"Mike Rizzo","startTime":836.3199999999999,"endTime":836.5899999999999,"body":"Like,"},{"speaker":"Mike Rizzo","startTime":836.68,"endTime":836.86,"body":"oh,"},{"speaker":"Mike Rizzo","startTime":836.86,"endTime":837.13,"body":"great."},{"speaker":"Mike Rizzo","startTime":837.13,"endTime":837.25,"body":"You"},{"speaker":"Mike Rizzo","startTime":837.25,"endTime":837.37,"body":"get"},{"speaker":"Mike Rizzo","startTime":837.37,"endTime":837.49,"body":"to"},{"speaker":"Mike Rizzo","startTime":837.49,"endTime":837.64,"body":"just"},{"speaker":"Mike Rizzo","startTime":837.64,"endTime":837.97,"body":"spam"},{"speaker":"Mike Rizzo","startTime":837.97,"endTime":838.3,"body":"people."},{"speaker":"Mike Rizzo","startTime":839.5899999999999,"endTime":840.25,"body":"Uh,"},{"speaker":"Mike Rizzo","startTime":840.4,"endTime":840.76,"body":"not,"},{"speaker":"Mike Rizzo","startTime":840.76,"endTime":840.91,"body":"I"},{"speaker":"Mike Rizzo","startTime":840.91,"endTime":841.15,"body":"need"},{"speaker":"Mike Rizzo","startTime":841.15,"endTime":841.27,"body":"the"},{"speaker":"Mike Rizzo","startTime":841.27,"endTime":841.9599999999999,"body":"ability"},{"speaker":"Mike Rizzo","startTime":841.9599999999999,"endTime":842.14,"body":"to"},{"speaker":"Mike Rizzo","startTime":842.14,"endTime":842.47,"body":"send"},{"speaker":"Mike Rizzo","startTime":842.47,"endTime":842.68,"body":"more"},{"speaker":"Mike Rizzo","startTime":842.68,"endTime":843.25,"body":"emails"},{"speaker":"Mike Rizzo","startTime":843.25,"endTime":843.37,"body":"to"},{"speaker":"Mike Rizzo","startTime":843.62,"endTime":843.78,"body":"a"},{"speaker":"Mike Rizzo","startTime":843.785,"endTime":843.8199999999999,"body":"very"},{"speaker":"Mike Rizzo","startTime":844.38,"endTime":844.54,"body":"specific"},{"speaker":"Mike Rizzo","startTime":844.98,"endTime":845.1,"body":"audience"},{"speaker":"Mike Rizzo","startTime":845.105,"endTime":845.35,"body":"because"},{"speaker":"Mike Rizzo","startTime":845.35,"endTime":845.4399999999999,"body":"I"},{"speaker":"Mike Rizzo","startTime":845.4449999999999,"endTime":845.53,"body":"have"},{"speaker":"Mike Rizzo","startTime":845.53,"endTime":845.62,"body":"a"},{"speaker":"Mike Rizzo","startTime":845.62,"endTime":846.16,"body":"KPI"},{"speaker":"Mike Rizzo","startTime":846.16,"endTime":846.31,"body":"that"},{"speaker":"Mike Rizzo","startTime":846.31,"endTime":846.37,"body":"I"},{"speaker":"Mike Rizzo","startTime":846.37,"endTime":846.61,"body":"needed"},{"speaker":"Mike Rizzo","startTime":846.615,"endTime":846.67,"body":"to"},{"speaker":"Mike Rizzo","startTime":846.67,"endTime":847.18,"body":"influence"},{"speaker":"Mike Rizzo","startTime":847.18,"endTime":847.4499999999999,"body":"because"},{"speaker":"Mike Rizzo","startTime":847.4499999999999,"endTime":847.63,"body":"we"},{"speaker":"Mike Rizzo","startTime":847.63,"endTime":847.9599999999999,"body":"know"},{"speaker":"Mike Rizzo","startTime":847.9599999999999,"endTime":848.14,"body":"that"},{"speaker":"Mike Rizzo","startTime":848.14,"endTime":848.3199999999999,"body":"this"},{"speaker":"Mike Rizzo","startTime":848.3249999999999,"endTime":848.98,"body":"particular"},{"speaker":"Mike Rizzo","startTime":848.98,"endTime":849.64,"body":"ICP"},{"speaker":"Mike Rizzo","startTime":849.64,"endTime":849.79,"body":"that"},{"speaker":"Mike Rizzo","startTime":849.79,"endTime":849.91,"body":"we're"},{"speaker":"Mike Rizzo","startTime":849.91,"endTime":850.18,"body":"going"},{"speaker":"Mike Rizzo","startTime":850.18,"endTime":850.87,"body":"after"},{"speaker":"Mike Rizzo","startTime":851.05,"endTime":851.23,"body":"is"},{"speaker":"Mike Rizzo","startTime":851.235,"endTime":851.41,"body":"the"},{"speaker":"Mike Rizzo","startTime":851.41,"endTime":851.74,"body":"right"},{"speaker":"Mike Rizzo","startTime":851.74,"endTime":852.0699999999999,"body":"buyer"},{"speaker":"Mike Rizzo","startTime":852.0699999999999,"endTime":852.25,"body":"for"},{"speaker":"Mike Rizzo","startTime":852.255,"endTime":852.73,"body":"us,"},{"speaker":"Mike Rizzo","startTime":852.97,"endTime":853.12,"body":"and"},{"speaker":"Mike Rizzo","startTime":853.12,"endTime":853.27,"body":"so"},{"speaker":"Mike Rizzo","startTime":853.275,"endTime":853.36,"body":"I"},{"speaker":"Mike Rizzo","startTime":853.36,"endTime":853.6,"body":"need"},{"speaker":"Mike Rizzo","startTime":853.6,"endTime":853.66,"body":"to"},{"speaker":"Mike Rizzo","startTime":853.66,"endTime":853.81,"body":"be"},{"speaker":"Mike Rizzo","startTime":853.8149999999999,"endTime":854.4399999999999,"body":"enabled."},{"speaker":"Mike Rizzo","startTime":854.4449999999999,"endTime":854.98,"body":"Right."},{"speaker":"Mike Rizzo","startTime":855.16,"endTime":855.28,"body":"And"},{"speaker":"Mike Rizzo","startTime":855.28,"endTime":855.4599999999999,"body":"that's"},{"speaker":"Mike Rizzo","startTime":855.74,"endTime":855.86,"body":"a"},{"speaker":"Mike Rizzo","startTime":855.865,"endTime":856.06,"body":"totally"},{"speaker":"Mike Rizzo","startTime":856.06,"endTime":856.36,"body":"different"},{"speaker":"Mike Rizzo","startTime":856.36,"endTime":856.5699999999999,"body":"ball"},{"speaker":"Mike Rizzo","startTime":856.5699999999999,"endTime":856.6899999999999,"body":"game."},{"speaker":"Frank Cowell","startTime":857.545,"endTime":857.755,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":857.755,"endTime":857.875,"body":"And"},{"speaker":"Frank Cowell","startTime":857.875,"endTime":857.9649999999999,"body":"I"},{"speaker":"Frank Cowell","startTime":857.9649999999999,"endTime":858.265,"body":"also"},{"speaker":"Frank Cowell","startTime":858.265,"endTime":858.5649999999999,"body":"think"},{"speaker":"Frank Cowell","startTime":858.5649999999999,"endTime":858.7149999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":858.7149999999999,"endTime":858.985,"body":"it's"},{"speaker":"Frank Cowell","startTime":858.985,"endTime":859.135,"body":"the"},{"speaker":"Frank Cowell","startTime":859.135,"endTime":859.495,"body":"job"},{"speaker":"Frank Cowell","startTime":859.495,"endTime":859.555,"body":"of"},{"speaker":"Frank Cowell","startTime":859.795,"endTime":859.9549999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":859.9599999999999,"endTime":860.305,"body":"CEO"},{"speaker":"Frank Cowell","startTime":860.305,"endTime":860.8149999999999,"body":"to,"},{"speaker":"Frank Cowell","startTime":861.4449999999999,"endTime":861.895,"body":"um,"},{"speaker":"Frank Cowell","startTime":861.9549999999999,"endTime":862.915,"body":"reinforce"},{"speaker":"Frank Cowell","startTime":862.915,"endTime":863.635,"body":"often"},{"speaker":"Frank Cowell","startTime":863.9649999999999,"endTime":864.265,"body":"the"},{"speaker":"Frank Cowell","startTime":864.265,"endTime":865.045,"body":"organization's"},{"speaker":"Frank Cowell","startTime":865.045,"endTime":865.285,"body":"true"},{"speaker":"Frank Cowell","startTime":865.285,"endTime":865.615,"body":"North,"},{"speaker":"Frank Cowell","startTime":866.005,"endTime":866.275,"body":"and"},{"speaker":"Frank Cowell","startTime":866.28,"endTime":866.4549999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":866.4549999999999,"endTime":866.665,"body":"true"},{"speaker":"Frank Cowell","startTime":866.665,"endTime":866.9649999999999,"body":"North"},{"speaker":"Frank Cowell","startTime":866.9649999999999,"endTime":867.295,"body":"has"},{"speaker":"Frank Cowell","startTime":867.295,"endTime":867.595,"body":"some"},{"speaker":"Frank Cowell","startTime":867.595,"endTime":867.805,"body":"sort"},{"speaker":"Frank Cowell","startTime":867.805,"endTime":867.9549999999999,"body":"of"},{"speaker":"Frank Cowell","startTime":867.9549999999999,"endTime":868.525,"body":"impact"},{"speaker":"Frank Cowell","startTime":868.53,"endTime":868.7049999999999,"body":"on"},{"speaker":"Frank Cowell","startTime":868.7049999999999,"endTime":869.155,"body":"somebody,"},{"speaker":"Frank Cowell","startTime":869.155,"endTime":869.395,"body":"whether"},{"speaker":"Frank Cowell","startTime":869.4,"endTime":869.515,"body":"it's"},{"speaker":"Frank Cowell","startTime":869.515,"endTime":870.145,"body":"customers"},{"speaker":"Frank Cowell","startTime":870.145,"endTime":870.295,"body":"or"},{"speaker":"Frank Cowell","startTime":870.295,"endTime":870.355,"body":"a"},{"speaker":"Frank Cowell","startTime":870.36,"endTime":871.015,"body":"marketplace"},{"speaker":"Frank Cowell","startTime":871.015,"endTime":871.135,"body":"or"},{"speaker":"Frank Cowell","startTime":871.135,"endTime":871.1949999999999,"body":"a"},{"speaker":"Frank Cowell","startTime":871.1949999999999,"endTime":871.885,"body":"community,"},{"speaker":"Frank Cowell","startTime":872.365,"endTime":872.875,"body":"um,"},{"speaker":"Frank Cowell","startTime":873.685,"endTime":873.895,"body":"in"},{"speaker":"Frank Cowell","startTime":873.895,"endTime":874.045,"body":"the,"},{"speaker":"Frank Cowell","startTime":874.045,"endTime":874.255,"body":"in"},{"speaker":"Frank Cowell","startTime":874.285,"endTime":874.345,"body":"the"},{"speaker":"Frank Cowell","startTime":874.345,"endTime":874.7049999999999,"body":"mission"},{"speaker":"Frank Cowell","startTime":874.7049999999999,"endTime":874.795,"body":"that"},{"speaker":"Frank Cowell","startTime":874.8249999999999,"endTime":875.005,"body":"goes"},{"speaker":"Frank Cowell","startTime":875.005,"endTime":875.245,"body":"along"},{"speaker":"Frank Cowell","startTime":875.245,"endTime":875.425,"body":"with"},{"speaker":"Frank Cowell","startTime":875.425,"endTime":875.665,"body":"that."},{"speaker":"Frank Cowell","startTime":875.905,"endTime":876.175,"body":"So,"},{"speaker":"Frank Cowell","startTime":876.175,"endTime":876.415,"body":"I,"},{"speaker":"Frank Cowell","startTime":876.595,"endTime":877.045,"body":"it,"},{"speaker":"Frank Cowell","startTime":877.045,"endTime":877.225,"body":"it"},{"speaker":"Frank Cowell","startTime":877.3149999999999,"endTime":877.7049999999999,"body":"really,"},{"speaker":"Frank Cowell","startTime":877.7049999999999,"endTime":877.795,"body":"I"},{"speaker":"Frank Cowell","startTime":877.8,"endTime":877.975,"body":"think"},{"speaker":"Frank Cowell","startTime":877.975,"endTime":878.5749999999999,"body":"CEOs"},{"speaker":"Frank Cowell","startTime":878.5749999999999,"endTime":878.785,"body":"can"},{"speaker":"Frank Cowell","startTime":878.785,"endTime":879.235,"body":"do"},{"speaker":"Frank Cowell","startTime":879.9449999999999,"endTime":880.235,"body":"a,"},{"speaker":"Frank Cowell","startTime":880.235,"endTime":880.475,"body":"a"},{"speaker":"Frank Cowell","startTime":880.48,"endTime":880.645,"body":"world"},{"speaker":"Frank Cowell","startTime":880.645,"endTime":880.765,"body":"of"},{"speaker":"Frank Cowell","startTime":880.765,"endTime":881.2149999999999,"body":"good"},{"speaker":"Frank Cowell","startTime":881.245,"endTime":881.4549999999999,"body":"by"},{"speaker":"Frank Cowell","startTime":881.4549999999999,"endTime":881.935,"body":"reminding"},{"speaker":"Frank Cowell","startTime":882.395,"endTime":882.555,"body":"everyone"},{"speaker":"Frank Cowell","startTime":882.56,"endTime":882.685,"body":"in"},{"speaker":"Frank Cowell","startTime":882.685,"endTime":882.805,"body":"the."},{"speaker":"Frank Cowell","startTime":883.87,"endTime":884.14,"body":"Why"},{"speaker":"Frank Cowell","startTime":884.14,"endTime":884.29,"body":"they're"},{"speaker":"Frank Cowell","startTime":884.29,"endTime":884.5899999999999,"body":"doing"},{"speaker":"Frank Cowell","startTime":884.5899999999999,"endTime":884.77,"body":"what"},{"speaker":"Frank Cowell","startTime":884.77,"endTime":884.98,"body":"they're"},{"speaker":"Frank Cowell","startTime":884.98,"endTime":885.3399999999999,"body":"doing"},{"speaker":"Frank Cowell","startTime":885.3399999999999,"endTime":885.43,"body":"and"},{"speaker":"Frank Cowell","startTime":885.43,"endTime":885.6999999999999,"body":"how"},{"speaker":"Frank Cowell","startTime":885.6999999999999,"endTime":885.8199999999999,"body":"it"},{"speaker":"Frank Cowell","startTime":885.8199999999999,"endTime":886.3,"body":"ultimately"},{"speaker":"Frank Cowell","startTime":886.3,"endTime":886.87,"body":"impacts"},{"speaker":"Frank Cowell","startTime":886.9,"endTime":887.05,"body":"the"},{"speaker":"Frank Cowell","startTime":887.05,"endTime":887.4399999999999,"body":"mission"},{"speaker":"Frank Cowell","startTime":887.4399999999999,"endTime":887.5899999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":887.5899999999999,"endTime":887.74,"body":"they're"},{"speaker":"Frank Cowell","startTime":887.74,"endTime":888.13,"body":"driving"},{"speaker":"Frank Cowell","startTime":888.13,"endTime":888.61,"body":"towards."},{"speaker":"Frank Cowell","startTime":889.51,"endTime":889.72,"body":"Good"},{"speaker":"Frank Cowell","startTime":889.72,"endTime":890.14,"body":"CEOs"},{"speaker":"Frank Cowell","startTime":890.14,"endTime":890.29,"body":"will"},{"speaker":"Frank Cowell","startTime":890.29,"endTime":890.68,"body":"remind"},{"speaker":"Frank Cowell","startTime":890.68,"endTime":890.77,"body":"the"},{"speaker":"Frank Cowell","startTime":890.77,"endTime":891.01,"body":"org"},{"speaker":"Frank Cowell","startTime":891.01,"endTime":891.52,"body":"often"},{"speaker":"Frank Cowell","startTime":891.73,"endTime":891.9399999999999,"body":"of"},{"speaker":"Frank Cowell","startTime":891.9399999999999,"endTime":892.24,"body":"that"},{"speaker":"Frank Cowell","startTime":892.66,"endTime":892.81,"body":"and"},{"speaker":"Frank Cowell","startTime":892.81,"endTime":893.35,"body":"reinforce"},{"speaker":"Frank Cowell","startTime":893.35,"endTime":893.47,"body":"it."},{"speaker":"Michael Hartmann","startTime":894.17,"endTime":894.38,"body":"Yeah,"},{"speaker":"Michael Hartmann","startTime":895.04,"endTime":895.4,"body":"sorry,"},{"speaker":"Michael Hartmann","startTime":895.43,"endTime":895.63,"body":"I,"},{"speaker":"Michael Hartmann","startTime":895.635,"endTime":895.79,"body":"I"},{"speaker":"Michael Hartmann","startTime":895.79,"endTime":895.97,"body":"took"},{"speaker":"Michael Hartmann","startTime":895.97,"endTime":896.0899999999999,"body":"us"},{"speaker":"Michael Hartmann","startTime":896.0899999999999,"endTime":896.36,"body":"down"},{"speaker":"Michael Hartmann","startTime":896.36,"endTime":896.42,"body":"a"},{"speaker":"Michael Hartmann","startTime":896.42,"endTime":896.72,"body":"rabbit"},{"speaker":"Michael Hartmann","startTime":896.72,"endTime":896.9,"body":"hole"},{"speaker":"Michael Hartmann","startTime":896.9,"endTime":897.05,"body":"that"},{"speaker":"Michael Hartmann","startTime":897.05,"endTime":897.11,"body":"I"},{"speaker":"Michael Hartmann","startTime":897.11,"endTime":897.35,"body":"didn't"},{"speaker":"Michael Hartmann","startTime":897.35,"endTime":897.65,"body":"intend"},{"speaker":"Michael Hartmann","startTime":897.65,"endTime":897.86,"body":"to,"},{"speaker":"Michael Hartmann","startTime":897.86,"endTime":898.16,"body":"but"},{"speaker":"Michael Hartmann","startTime":898.4,"endTime":898.55,"body":"I,"},{"speaker":"Michael Hartmann","startTime":898.55,"endTime":898.85,"body":"you"},{"speaker":"Michael Hartmann","startTime":898.85,"endTime":899.03,"body":"know,"},{"speaker":"Michael Hartmann","startTime":899.3299999999999,"endTime":899.6,"body":"it's,"},{"speaker":"Michael Hartmann","startTime":899.6,"endTime":899.8399999999999,"body":"it's"},{"speaker":"Michael Hartmann","startTime":899.8399999999999,"endTime":900.02,"body":"just"},{"speaker":"Michael Hartmann","startTime":900.02,"endTime":900.1999999999999,"body":"one"},{"speaker":"Michael Hartmann","startTime":900.1999999999999,"endTime":900.26,"body":"of"},{"speaker":"Michael Hartmann","startTime":900.26,"endTime":900.4399999999999,"body":"those"},{"speaker":"Michael Hartmann","startTime":900.4399999999999,"endTime":900.8,"body":"ones"},{"speaker":"Michael Hartmann","startTime":900.8,"endTime":901.0699999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":901.49,"endTime":901.73,"body":"Mike,"},{"speaker":"Michael Hartmann","startTime":901.76,"endTime":902.0,"body":"Mike"},{"speaker":"Michael Hartmann","startTime":902.0,"endTime":902.24,"body":"knows"},{"speaker":"Michael Hartmann","startTime":902.24,"endTime":902.42,"body":"this"},{"speaker":"Michael Hartmann","startTime":902.425,"endTime":902.72,"body":"from"},{"speaker":"Michael Hartmann","startTime":902.9599999999999,"endTime":903.23,"body":"doing"},{"speaker":"Michael Hartmann","startTime":903.23,"endTime":903.38,"body":"this"},{"speaker":"Michael Hartmann","startTime":903.38,"endTime":903.47,"body":"for"},{"speaker":"Michael Hartmann","startTime":903.47,"endTime":903.74,"body":"almost"},{"speaker":"Michael Hartmann","startTime":903.74,"endTime":903.8299999999999,"body":"two"},{"speaker":"Michael Hartmann","startTime":903.8349999999999,"endTime":904.16,"body":"years."},{"speaker":"Michael Hartmann","startTime":904.16,"endTime":904.3399999999999,"body":"Like,"},{"speaker":"Michael Hartmann","startTime":904.3399999999999,"endTime":904.49,"body":"there's"},{"speaker":"Michael Hartmann","startTime":904.49,"endTime":904.55,"body":"a"},{"speaker":"Michael Hartmann","startTime":904.6999999999999,"endTime":905.0,"body":"couple"},{"speaker":"Michael Hartmann","startTime":905.005,"endTime":905.15,"body":"of"},{"speaker":"Michael Hartmann","startTime":905.15,"endTime":905.5699999999999,"body":"buttons"},{"speaker":"Michael Hartmann","startTime":905.5699999999999,"endTime":905.6899999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":905.6899999999999,"endTime":905.8399999999999,"body":"if"},{"speaker":"Michael Hartmann","startTime":905.8399999999999,"endTime":905.93,"body":"you"},{"speaker":"Michael Hartmann","startTime":905.93,"endTime":906.26,"body":"push"},{"speaker":"Michael Hartmann","startTime":906.26,"endTime":906.38,"body":"on"},{"speaker":"Michael Hartmann","startTime":906.38,"endTime":906.5,"body":"me,"},{"speaker":"Michael Hartmann","startTime":906.505,"endTime":906.77,"body":"there's"},{"speaker":"Michael Hartmann","startTime":906.77,"endTime":906.98,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":906.985,"endTime":907.16,"body":"be"},{"speaker":"Michael Hartmann","startTime":907.165,"endTime":907.3399999999999,"body":"like,"},{"speaker":"Michael Hartmann","startTime":907.3399999999999,"endTime":907.4599999999999,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":907.4649999999999,"endTime":907.6999999999999,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":907.6999999999999,"endTime":907.85,"body":"come"},{"speaker":"Michael Hartmann","startTime":907.85,"endTime":908.12,"body":"back"},{"speaker":"Michael Hartmann","startTime":908.125,"endTime":908.2099999999999,"body":"at"},{"speaker":"Michael Hartmann","startTime":908.2099999999999,"endTime":908.3,"body":"it"},{"speaker":"Michael Hartmann","startTime":908.3,"endTime":908.42,"body":"with"},{"speaker":"Michael Hartmann","startTime":908.425,"endTime":908.4499999999999,"body":"a"},{"speaker":"Michael Hartmann","startTime":908.4499999999999,"endTime":909.0799999999999,"body":"reaction."},{"speaker":"Michael Hartmann","startTime":909.65,"endTime":910.04,"body":"Found"},{"speaker":"Michael Hartmann","startTime":910.045,"endTime":910.13,"body":"it"},{"speaker":"Michael Hartmann","startTime":910.13,"endTime":910.22,"body":"or"},{"speaker":"Michael Hartmann","startTime":910.225,"endTime":910.49,"body":"not,"},{"speaker":"Michael Hartmann","startTime":911.42,"endTime":912.23,"body":"so"},{"speaker":"Mike Rizzo","startTime":912.28,"endTime":912.49,"body":"one"},{"speaker":"Mike Rizzo","startTime":912.49,"endTime":912.76,"body":"needs"},{"speaker":"Mike Rizzo","startTime":912.76,"endTime":912.91,"body":"to"},{"speaker":"Mike Rizzo","startTime":912.91,"endTime":913.12,"body":"know."},{"speaker":"Mike Rizzo","startTime":913.125,"endTime":913.6899999999999,"body":"Accounting"},{"speaker":"Michael Hartmann","startTime":914.4499999999999,"endTime":914.78,"body":"Right,"},{"speaker":"Michael Hartmann","startTime":914.87,"endTime":915.56,"body":"exactly."},{"speaker":"Michael Hartmann","startTime":915.9499999999999,"endTime":916.1,"body":"They"},{"speaker":"Michael Hartmann","startTime":916.1,"endTime":916.52,"body":"don't,"},{"speaker":"Michael Hartmann","startTime":916.5799999999999,"endTime":916.73,"body":"they"},{"speaker":"Michael Hartmann","startTime":916.73,"endTime":916.88,"body":"need"},{"speaker":"Michael Hartmann","startTime":916.97,"endTime":917.03,"body":"to"},{"speaker":"Michael Hartmann","startTime":917.03,"endTime":917.39,"body":"understand"},{"speaker":"Michael Hartmann","startTime":917.39,"endTime":918.23,"body":"finance,"},{"speaker":"Michael Hartmann","startTime":918.29,"endTime":918.5,"body":"which"},{"speaker":"Michael Hartmann","startTime":918.5,"endTime":918.62,"body":"is"},{"speaker":"Michael Hartmann","startTime":918.8299999999999,"endTime":918.9499999999999,"body":"a"},{"speaker":"Michael Hartmann","startTime":918.9549999999999,"endTime":919.16,"body":"different."},{"speaker":"Mike Rizzo","startTime":919.36,"endTime":919.66,"body":"Damn"},{"speaker":"Mike Rizzo","startTime":919.66,"endTime":919.8399999999999,"body":"it."},{"speaker":"Mike Rizzo","startTime":919.8399999999999,"endTime":919.9599999999999,"body":"I"},{"speaker":"Mike Rizzo","startTime":919.9649999999999,"endTime":920.1999999999999,"body":"went"},{"speaker":"Mike Rizzo","startTime":920.1999999999999,"endTime":920.3199999999999,"body":"the"},{"speaker":"Mike Rizzo","startTime":920.3199999999999,"endTime":920.56,"body":"wrong"},{"speaker":"Mike Rizzo","startTime":920.5649999999999,"endTime":920.7099999999999,"body":"way."},{"speaker":"Mike Rizzo","startTime":920.7099999999999,"endTime":921.01,"body":"Either"},{"speaker":"Mike Rizzo","startTime":921.14,"endTime":921.38,"body":"way."},{"speaker":"Mike Rizzo","startTime":921.5799999999999,"endTime":921.6999999999999,"body":"You'd"},{"speaker":"Mike Rizzo","startTime":921.6999999999999,"endTime":921.91,"body":"think"},{"speaker":"Mike Rizzo","startTime":921.91,"endTime":922.12,"body":"after"},{"speaker":"Mike Rizzo","startTime":922.12,"endTime":922.3,"body":"two"},{"speaker":"Mike Rizzo","startTime":922.3,"endTime":922.51,"body":"years"},{"speaker":"Mike Rizzo","startTime":922.515,"endTime":922.5699999999999,"body":"I"},{"speaker":"Mike Rizzo","startTime":922.5699999999999,"endTime":922.75,"body":"would've"},{"speaker":"Mike Rizzo","startTime":922.75,"endTime":922.9,"body":"got"},{"speaker":"Mike Rizzo","startTime":922.9,"endTime":923.05,"body":"that"},{"speaker":"Mike Rizzo","startTime":923.05,"endTime":923.35,"body":"right."},{"speaker":"Mike Rizzo","startTime":923.56,"endTime":923.68,"body":"Oh,"},{"speaker":"Michael Hartmann","startTime":923.8,"endTime":923.9499999999999,"body":"You"},{"speaker":"Michael Hartmann","startTime":923.9499999999999,"endTime":924.28,"body":"would,"},{"speaker":"Michael Hartmann","startTime":924.37,"endTime":924.49,"body":"I"},{"speaker":"Michael Hartmann","startTime":924.495,"endTime":924.8199999999999,"body":"would,"},{"speaker":"Michael Hartmann","startTime":924.8199999999999,"endTime":924.91,"body":"I"},{"speaker":"Michael Hartmann","startTime":924.91,"endTime":925.12,"body":"would"},{"speaker":"Michael Hartmann","startTime":925.12,"endTime":925.4499999999999,"body":"expect"},{"speaker":"Michael Hartmann","startTime":925.4499999999999,"endTime":925.6,"body":"that"},{"speaker":"Michael Hartmann","startTime":925.6,"endTime":925.9,"body":"Mike,"},{"speaker":"Michael Hartmann","startTime":926.02,"endTime":926.17,"body":"we're"},{"speaker":"Michael Hartmann","startTime":926.17,"endTime":926.35,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":926.35,"endTime":926.41,"body":"have"},{"speaker":"Michael Hartmann","startTime":926.41,"endTime":926.5,"body":"to"},{"speaker":"Michael Hartmann","startTime":926.5,"endTime":926.65,"body":"have"},{"speaker":"Michael Hartmann","startTime":926.65,"endTime":926.68,"body":"a"},{"speaker":"Michael Hartmann","startTime":926.68,"endTime":927.28,"body":"conversation"},{"speaker":"Michael Hartmann","startTime":927.28,"endTime":927.6999999999999,"body":"later."},{"speaker":"Mike Rizzo","startTime":927.79,"endTime":927.8199999999999,"body":"I"},{"speaker":"Mike Rizzo","startTime":927.8199999999999,"endTime":928.0899999999999,"body":"know."},{"speaker":"Mike Rizzo","startTime":928.15,"endTime":928.63,"body":"Sorry."},{"speaker":"Michael Hartmann","startTime":931.51,"endTime":931.75,"body":"no."},{"speaker":"Michael Hartmann","startTime":931.75,"endTime":932.02,"body":"So,"},{"speaker":"Michael Hartmann","startTime":932.05,"endTime":932.1999999999999,"body":"but"},{"speaker":"Michael Hartmann","startTime":932.1999999999999,"endTime":932.3199999999999,"body":"I,"},{"speaker":"Michael Hartmann","startTime":932.3249999999999,"endTime":932.5,"body":"you"},{"speaker":"Michael Hartmann","startTime":932.5,"endTime":932.62,"body":"know,"},{"speaker":"Michael Hartmann","startTime":932.62,"endTime":932.8299999999999,"body":"I,"},{"speaker":"Michael Hartmann","startTime":933.22,"endTime":933.4,"body":"and"},{"speaker":"Michael Hartmann","startTime":933.405,"endTime":933.64,"body":"part"},{"speaker":"Michael Hartmann","startTime":933.64,"endTime":933.6999999999999,"body":"of"},{"speaker":"Michael Hartmann","startTime":933.6999999999999,"endTime":933.85,"body":"this"},{"speaker":"Michael Hartmann","startTime":933.85,"endTime":934.06,"body":"goes"},{"speaker":"Michael Hartmann","startTime":934.06,"endTime":934.27,"body":"back,"},{"speaker":"Michael Hartmann","startTime":934.275,"endTime":934.3299999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":934.3299999999999,"endTime":934.4499999999999,"body":"will"},{"speaker":"Michael Hartmann","startTime":934.4499999999999,"endTime":934.6899999999999,"body":"just"},{"speaker":"Michael Hartmann","startTime":934.99,"endTime":935.23,"body":"wrap"},{"speaker":"Michael Hartmann","startTime":935.235,"endTime":935.47,"body":"that"},{"speaker":"Michael Hartmann","startTime":935.47,"endTime":935.65,"body":"up,"},{"speaker":"Michael Hartmann","startTime":935.655,"endTime":935.8,"body":"right?"},{"speaker":"Michael Hartmann","startTime":935.8,"endTime":935.92,"body":"Part"},{"speaker":"Michael Hartmann","startTime":935.925,"endTime":935.98,"body":"of"},{"speaker":"Michael Hartmann","startTime":935.98,"endTime":936.1,"body":"this"},{"speaker":"Michael Hartmann","startTime":936.105,"endTime":936.28,"body":"goes"},{"speaker":"Michael Hartmann","startTime":936.28,"endTime":936.4599999999999,"body":"back"},{"speaker":"Michael Hartmann","startTime":936.4599999999999,"endTime":936.61,"body":"to"},{"speaker":"Michael Hartmann","startTime":936.615,"endTime":936.67,"body":"a"},{"speaker":"Michael Hartmann","startTime":936.67,"endTime":936.91,"body":"book"},{"speaker":"Michael Hartmann","startTime":936.91,"endTime":937.06,"body":"that"},{"speaker":"Michael Hartmann","startTime":937.0649999999999,"endTime":937.15,"body":"I"},{"speaker":"Michael Hartmann","startTime":937.15,"endTime":937.6,"body":"got"},{"speaker":"Michael Hartmann","startTime":937.605,"endTime":938.02,"body":"actually"},{"speaker":"Michael Hartmann","startTime":938.02,"endTime":938.17,"body":"at"},{"speaker":"Michael Hartmann","startTime":938.17,"endTime":938.5,"body":"a"},{"speaker":"Michael Hartmann","startTime":938.53,"endTime":938.8299999999999,"body":"big"},{"speaker":"Michael Hartmann","startTime":938.8299999999999,"endTime":939.25,"body":"worldwide"},{"speaker":"Michael Hartmann","startTime":939.25,"endTime":939.5799999999999,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":939.5799999999999,"endTime":939.73,"body":"thing"},{"speaker":"Michael Hartmann","startTime":939.73,"endTime":939.8199999999999,"body":"at"},{"speaker":"Michael Hartmann","startTime":939.8199999999999,"endTime":939.88,"body":"a"},{"speaker":"Michael Hartmann","startTime":939.88,"endTime":940.06,"body":"big"},{"speaker":"Michael Hartmann","startTime":940.06,"endTime":940.39,"body":"company"},{"speaker":"Michael Hartmann","startTime":940.39,"endTime":940.4499999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":940.4499999999999,"endTime":940.66,"body":"worked"},{"speaker":"Michael Hartmann","startTime":940.66,"endTime":941.14,"body":"for,"},{"speaker":"Michael Hartmann","startTime":941.65,"endTime":941.8299999999999,"body":"and"},{"speaker":"Michael Hartmann","startTime":941.98,"endTime":942.25,"body":"the"},{"speaker":"Michael Hartmann","startTime":942.28,"endTime":942.67,"body":"author"},{"speaker":"Michael Hartmann","startTime":942.67,"endTime":942.8199999999999,"body":"wrote"},{"speaker":"Michael Hartmann","startTime":942.8199999999999,"endTime":942.97,"body":"this"},{"speaker":"Michael Hartmann","startTime":942.97,"endTime":943.15,"body":"book,"},{"speaker":"Michael Hartmann","startTime":943.15,"endTime":943.27,"body":"it's"},{"speaker":"Michael Hartmann","startTime":943.27,"endTime":943.42,"body":"kind"},{"speaker":"Michael Hartmann","startTime":943.42,"endTime":943.54,"body":"of"},{"speaker":"Michael Hartmann","startTime":943.54,"endTime":943.78,"body":"a,"},{"speaker":"Michael Hartmann","startTime":943.87,"endTime":944.11,"body":"who've"},{"speaker":"Michael Hartmann","startTime":944.11,"endTime":944.35,"body":"moved"},{"speaker":"Michael Hartmann","startTime":944.35,"endTime":944.5,"body":"my"},{"speaker":"Michael Hartmann","startTime":944.5,"endTime":944.89,"body":"cheese"},{"speaker":"Michael Hartmann","startTime":944.89,"endTime":945.25,"body":"style"},{"speaker":"Michael Hartmann","startTime":945.25,"endTime":945.4599999999999,"body":"thing,"},{"speaker":"Michael Hartmann","startTime":945.4599999999999,"endTime":945.6999999999999,"body":"right?"},{"speaker":"Michael Hartmann","startTime":945.6999999999999,"endTime":945.88,"body":"Really"},{"speaker":"Michael Hartmann","startTime":945.88,"endTime":946.18,"body":"short"},{"speaker":"Michael Hartmann","startTime":946.18,"endTime":946.27,"body":"pi."},{"speaker":"Michael Hartmann","startTime":947.1999999999999,"endTime":947.41,"body":"Pa,"},{"speaker":"Michael Hartmann","startTime":947.4399999999999,"endTime":947.8299999999999,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":948.43,"endTime":949.0,"body":"chapters"},{"speaker":"Michael Hartmann","startTime":949.0,"endTime":949.12,"body":"in"},{"speaker":"Michael Hartmann","startTime":949.12,"endTime":949.15,"body":"a"},{"speaker":"Michael Hartmann","startTime":949.15,"endTime":949.39,"body":"short"},{"speaker":"Michael Hartmann","startTime":949.39,"endTime":949.6,"body":"book"},{"speaker":"Michael Hartmann","startTime":949.6,"endTime":950.11,"body":"anyway,"},{"speaker":"Michael Hartmann","startTime":950.4399999999999,"endTime":950.5899999999999,"body":"but"},{"speaker":"Michael Hartmann","startTime":950.5899999999999,"endTime":950.68,"body":"there"},{"speaker":"Michael Hartmann","startTime":950.685,"endTime":950.8,"body":"was"},{"speaker":"Michael Hartmann","startTime":950.8,"endTime":951.1,"body":"one,"},{"speaker":"Michael Hartmann","startTime":951.1,"endTime":951.16,"body":"it"},{"speaker":"Michael Hartmann","startTime":951.16,"endTime":951.28,"body":"was"},{"speaker":"Michael Hartmann","startTime":951.28,"endTime":951.43,"body":"just"},{"speaker":"Michael Hartmann","startTime":951.435,"endTime":951.67,"body":"two"},{"speaker":"Michael Hartmann","startTime":951.67,"endTime":952.12,"body":"facing"},{"speaker":"Michael Hartmann","startTime":952.12,"endTime":952.81,"body":"pages"},{"speaker":"Michael Hartmann","startTime":953.17,"endTime":953.3199999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":953.3199999999999,"endTime":953.77,"body":"basically"},{"speaker":"Michael Hartmann","startTime":953.77,"endTime":953.98,"body":"the,"},{"speaker":"Michael Hartmann","startTime":953.98,"endTime":954.31,"body":"the"},{"speaker":"Michael Hartmann","startTime":954.49,"endTime":954.79,"body":"gist"},{"speaker":"Michael Hartmann","startTime":954.79,"endTime":954.88,"body":"of"},{"speaker":"Michael Hartmann","startTime":954.88,"endTime":955.15,"body":"that"},{"speaker":"Michael Hartmann","startTime":955.24,"endTime":955.99,"body":"chapter"},{"speaker":"Michael Hartmann","startTime":955.99,"endTime":956.14,"body":"in"},{"speaker":"Michael Hartmann","startTime":956.14,"endTime":956.4399999999999,"body":"quote"},{"speaker":"Michael Hartmann","startTime":956.4399999999999,"endTime":956.65,"body":"right"},{"speaker":"Michael Hartmann","startTime":956.65,"endTime":956.8299999999999,"body":"air"},{"speaker":"Michael Hartmann","startTime":956.8299999999999,"endTime":957.1899999999999,"body":"quotes"},{"speaker":"Michael Hartmann","startTime":957.1899999999999,"endTime":957.49,"body":"was,"},{"speaker":"Michael Hartmann","startTime":957.97,"endTime":958.0899999999999,"body":"you"},{"speaker":"Michael Hartmann","startTime":958.0899999999999,"endTime":958.2099999999999,"body":"know,"},{"speaker":"Michael Hartmann","startTime":958.54,"endTime":959.23,"body":"everyone's"},{"speaker":"Michael Hartmann","startTime":959.26,"endTime":959.74,"body":"paycheck"},{"speaker":"Michael Hartmann","startTime":959.74,"endTime":959.92,"body":"should"},{"speaker":"Michael Hartmann","startTime":959.925,"endTime":960.16,"body":"have,"},{"speaker":"Michael Hartmann","startTime":960.16,"endTime":960.31,"body":"this"},{"speaker":"Michael Hartmann","startTime":960.31,"endTime":960.4599999999999,"body":"is"},{"speaker":"Michael Hartmann","startTime":960.4649999999999,"endTime":960.85,"body":"customer"},{"speaker":"Michael Hartmann","startTime":960.85,"endTime":961.36,"body":"money"},{"speaker":"Michael Hartmann","startTime":961.6899999999999,"endTime":962.0799999999999,"body":"that,"},{"speaker":"Michael Hartmann","startTime":962.11,"endTime":962.29,"body":"like,"},{"speaker":"Michael Hartmann","startTime":962.29,"endTime":962.38,"body":"I"},{"speaker":"Michael Hartmann","startTime":962.385,"endTime":962.65,"body":"used"},{"speaker":"Michael Hartmann","startTime":962.65,"endTime":962.9499999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":963.3399999999999,"endTime":963.64,"body":"have"},{"speaker":"Michael Hartmann","startTime":963.64,"endTime":963.79,"body":"a"},{"speaker":"Michael Hartmann","startTime":963.795,"endTime":964.51,"body":"photocopy"},{"speaker":"Michael Hartmann","startTime":964.51,"endTime":964.6,"body":"of"},{"speaker":"Michael Hartmann","startTime":964.6,"endTime":964.87,"body":"that"},{"speaker":"Michael Hartmann","startTime":965.17,"endTime":965.35,"body":"at"},{"speaker":"Michael Hartmann","startTime":965.47,"endTime":965.53,"body":"my"},{"speaker":"Michael Hartmann","startTime":965.53,"endTime":965.77,"body":"desk"},{"speaker":"Michael Hartmann","startTime":965.77,"endTime":966.1,"body":"everywhere"},{"speaker":"Michael Hartmann","startTime":966.1,"endTime":966.1899999999999,"body":"I"},{"speaker":"Michael Hartmann","startTime":966.1899999999999,"endTime":966.49,"body":"worked"},{"speaker":"Michael Hartmann","startTime":966.495,"endTime":966.79,"body":"for."},{"speaker":"Michael Hartmann","startTime":967.15,"endTime":967.42,"body":"10,"},{"speaker":"Michael Hartmann","startTime":967.425,"endTime":967.81,"body":"15"},{"speaker":"Michael Hartmann","startTime":967.81,"endTime":968.17,"body":"years."},{"speaker":"Michael Hartmann","startTime":968.17,"endTime":968.3199999999999,"body":"Just"},{"speaker":"Michael Hartmann","startTime":968.3199999999999,"endTime":968.62,"body":"because"},{"speaker":"Michael Hartmann","startTime":968.9499999999999,"endTime":969.16,"body":"it"},{"speaker":"Michael Hartmann","startTime":969.16,"endTime":969.3399999999999,"body":"was"},{"speaker":"Michael Hartmann","startTime":969.3399999999999,"endTime":969.43,"body":"a"},{"speaker":"Michael Hartmann","startTime":969.43,"endTime":969.6999999999999,"body":"good"},{"speaker":"Michael Hartmann","startTime":969.6999999999999,"endTime":970.06,"body":"Remi"},{"speaker":"Michael Hartmann","startTime":970.12,"endTime":970.24,"body":"to"},{"speaker":"Michael Hartmann","startTime":970.24,"endTime":970.36,"body":"your"},{"speaker":"Michael Hartmann","startTime":970.36,"endTime":970.6,"body":"point."},{"speaker":"Michael Hartmann","startTime":970.6,"endTime":970.81,"body":"Right."},{"speaker":"Michael Hartmann","startTime":970.8399999999999,"endTime":970.99,"body":"It"},{"speaker":"Michael Hartmann","startTime":970.99,"endTime":971.14,"body":"was"},{"speaker":"Michael Hartmann","startTime":971.14,"endTime":971.1999999999999,"body":"a"},{"speaker":"Michael Hartmann","startTime":971.1999999999999,"endTime":971.8299999999999,"body":"reminder."},{"speaker":"Michael Hartmann","startTime":971.8299999999999,"endTime":972.1,"body":"So"},{"speaker":"Michael Hartmann","startTime":972.1,"endTime":972.1899999999999,"body":"it"},{"speaker":"Michael Hartmann","startTime":972.1899999999999,"endTime":972.37,"body":"could"},{"speaker":"Michael Hartmann","startTime":972.5699999999999,"endTime":972.85,"body":"have"},{"speaker":"Michael Hartmann","startTime":972.855,"endTime":973.0,"body":"been"},{"speaker":"Michael Hartmann","startTime":973.39,"endTime":973.4499999999999,"body":"the"},{"speaker":"Michael Hartmann","startTime":973.4499999999999,"endTime":973.8399999999999,"body":"CEO"},{"speaker":"Michael Hartmann","startTime":973.8399999999999,"endTime":973.9599999999999,"body":"or"},{"speaker":"Michael Hartmann","startTime":973.9599999999999,"endTime":974.23,"body":"leader"},{"speaker":"Michael Hartmann","startTime":974.23,"endTime":974.35,"body":"of"},{"speaker":"Michael Hartmann","startTime":974.35,"endTime":974.41,"body":"a"},{"speaker":"Michael Hartmann","startTime":974.41,"endTime":974.77,"body":"company"},{"speaker":"Michael Hartmann","startTime":974.77,"endTime":975.01,"body":"doing"},{"speaker":"Michael Hartmann","startTime":975.01,"endTime":975.16,"body":"it."},{"speaker":"Michael Hartmann","startTime":975.165,"endTime":975.43,"body":"Yeah."},{"speaker":"Michael Hartmann","startTime":975.43,"endTime":975.67,"body":"But"},{"speaker":"Michael Hartmann","startTime":975.6999999999999,"endTime":975.79,"body":"it"},{"speaker":"Michael Hartmann","startTime":975.79,"endTime":975.9399999999999,"body":"was"},{"speaker":"Michael Hartmann","startTime":975.9399999999999,"endTime":976.0899999999999,"body":"for,"},{"speaker":"Michael Hartmann","startTime":976.12,"endTime":976.3299999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":976.3299999999999,"endTime":976.42,"body":"was"},{"speaker":"Michael Hartmann","startTime":976.42,"endTime":976.6899999999999,"body":"my,"},{"speaker":"Michael Hartmann","startTime":976.78,"endTime":977.11,"body":"my"},{"speaker":"Michael Hartmann","startTime":977.11,"endTime":977.77,"body":"internalized"},{"speaker":"Michael Hartmann","startTime":978.16,"endTime":978.25,"body":"the"},{"speaker":"Michael Hartmann","startTime":978.25,"endTime":978.37,"body":"way"},{"speaker":"Michael Hartmann","startTime":978.37,"endTime":978.49,"body":"I"},{"speaker":"Michael Hartmann","startTime":978.495,"endTime":979.15,"body":"internalized"},{"speaker":"Michael Hartmann","startTime":979.15,"endTime":979.36,"body":"it."},{"speaker":"Michael Hartmann","startTime":980.38,"endTime":980.65,"body":"So,"},{"speaker":"Michael Hartmann","startTime":981.61,"endTime":981.79,"body":"um,"},{"speaker":"Michael Hartmann","startTime":981.79,"endTime":982.0,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":982.0,"endTime":982.06,"body":"we"},{"speaker":"Michael Hartmann","startTime":982.06,"endTime":982.18,"body":"can"},{"speaker":"Michael Hartmann","startTime":982.18,"endTime":982.3299999999999,"body":"put"},{"speaker":"Michael Hartmann","startTime":982.3299999999999,"endTime":982.36,"body":"a"},{"speaker":"Frank Cowell","startTime":982.43,"endTime":982.67,"body":"and"},{"speaker":"Frank Cowell","startTime":982.67,"endTime":982.8299999999999,"body":"I,"},{"speaker":"Frank Cowell","startTime":982.8299999999999,"endTime":982.831,"body":"I"},{"speaker":"Frank Cowell","startTime":982.836,"endTime":983.11,"body":"would,"},{"speaker":"Frank Cowell","startTime":983.26,"endTime":983.38,"body":"I"},{"speaker":"Frank Cowell","startTime":983.38,"endTime":983.7099999999999,"body":"would,"},{"speaker":"Frank Cowell","startTime":983.7099999999999,"endTime":984.0699999999999,"body":"uh,"},{"speaker":"Frank Cowell","startTime":984.31,"endTime":984.64,"body":"Twist"},{"speaker":"Frank Cowell","startTime":984.64,"endTime":984.9399999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":984.9399999999999,"endTime":985.0,"body":"a"},{"speaker":"Frank Cowell","startTime":985.0,"endTime":985.2099999999999,"body":"little"},{"speaker":"Frank Cowell","startTime":985.2099999999999,"endTime":985.39,"body":"bit"},{"speaker":"Frank Cowell","startTime":985.39,"endTime":985.66,"body":"more"},{"speaker":"Frank Cowell","startTime":985.66,"endTime":986.02,"body":"too."},{"speaker":"Frank Cowell","startTime":986.29,"endTime":986.53,"body":"This"},{"speaker":"Frank Cowell","startTime":986.53,"endTime":986.68,"body":"is"},{"speaker":"Frank Cowell","startTime":986.68,"endTime":986.8,"body":"our"},{"speaker":"Frank Cowell","startTime":986.8,"endTime":987.25,"body":"reward"},{"speaker":"Frank Cowell","startTime":987.25,"endTime":987.43,"body":"for"},{"speaker":"Frank Cowell","startTime":987.43,"endTime":987.73,"body":"bringing"},{"speaker":"Frank Cowell","startTime":987.73,"endTime":988.0899999999999,"body":"value"},{"speaker":"Frank Cowell","startTime":988.0899999999999,"endTime":988.24,"body":"to"},{"speaker":"Frank Cowell","startTime":988.24,"endTime":988.36,"body":"our"},{"speaker":"Frank Cowell","startTime":988.36,"endTime":988.87,"body":"customer,"},{"speaker":"Michael Hartmann","startTime":989.2099999999999,"endTime":989.6999999999999,"body":"Yeah."},{"speaker":"Michael Hartmann","startTime":990.16,"endTime":990.3399999999999,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":991.0,"endTime":991.24,"body":"We,"},{"speaker":"Frank Cowell","startTime":991.24,"endTime":991.51,"body":"this"},{"speaker":"Frank Cowell","startTime":991.51,"endTime":991.63,"body":"is"},{"speaker":"Frank Cowell","startTime":991.63,"endTime":991.72,"body":"a"},{"speaker":"Frank Cowell","startTime":991.72,"endTime":992.1999999999999,"body":"result"},{"speaker":"Frank Cowell","startTime":992.1999999999999,"endTime":992.3199999999999,"body":"of"},{"speaker":"Frank Cowell","startTime":992.3199999999999,"endTime":992.68,"body":"bringing"},{"speaker":"Frank Cowell","startTime":992.68,"endTime":993.1,"body":"value"},{"speaker":"Frank Cowell","startTime":993.1,"endTime":993.25,"body":"to"},{"speaker":"Frank Cowell","startTime":993.25,"endTime":993.73,"body":"somebody"},{"speaker":"Frank Cowell","startTime":994.2099999999999,"endTime":994.72,"body":"and,"},{"speaker":"Frank Cowell","startTime":994.72,"endTime":995.11,"body":"um,"},{"speaker":"Frank Cowell","startTime":995.56,"endTime":995.7099999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":995.7099999999999,"endTime":996.1,"body":"more"},{"speaker":"Frank Cowell","startTime":996.105,"endTime":996.49,"body":"you"},{"speaker":"Frank Cowell","startTime":996.52,"endTime":996.85,"body":"make,"},{"speaker":"Frank Cowell","startTime":996.855,"endTime":996.97,"body":"the"},{"speaker":"Frank Cowell","startTime":996.97,"endTime":997.18,"body":"more"},{"speaker":"Frank Cowell","startTime":997.185,"endTime":997.6,"body":"value"},{"speaker":"Frank Cowell","startTime":997.6,"endTime":997.9599999999999,"body":"you've"},{"speaker":"Frank Cowell","startTime":998.11,"endTime":998.87,"body":"delivered."},{"speaker":"Michael Hartmann","startTime":1000.0749999999999,"endTime":1000.405,"body":"Yeah,"},{"speaker":"Michael Hartmann","startTime":1000.735,"endTime":1001.185,"body":"totally"},{"speaker":"Michael Hartmann","startTime":1001.305,"endTime":1001.545,"body":"love"},{"speaker":"Michael Hartmann","startTime":1001.545,"endTime":1001.6949999999999,"body":"it."},{"speaker":"Michael Hartmann","startTime":1002.535,"endTime":1003.105,"body":"Um,"},{"speaker":"Michael Hartmann","startTime":1003.165,"endTime":1003.5849999999999,"body":"okay,"},{"speaker":"Michael Hartmann","startTime":1003.615,"endTime":1004.2149999999999,"body":"so"},{"speaker":"Michael Hartmann","startTime":1004.755,"endTime":1004.905,"body":"we'll"},{"speaker":"Michael Hartmann","startTime":1004.91,"endTime":1005.055,"body":"get"},{"speaker":"Michael Hartmann","startTime":1005.055,"endTime":1005.295,"body":"back"},{"speaker":"Michael Hartmann","startTime":1005.295,"endTime":1005.4449999999999,"body":"on"},{"speaker":"Michael Hartmann","startTime":1005.4499999999999,"endTime":1005.745,"body":"track"},{"speaker":"Michael Hartmann","startTime":1005.745,"endTime":1005.895,"body":"here"},{"speaker":"Michael Hartmann","startTime":1005.895,"endTime":1005.925,"body":"a"},{"speaker":"Michael Hartmann","startTime":1005.925,"endTime":1006.105,"body":"little"},{"speaker":"Michael Hartmann","startTime":1006.105,"endTime":1006.4649999999999,"body":"bit."},{"speaker":"Michael Hartmann","startTime":1006.525,"endTime":1007.275,"body":"Um,"},{"speaker":"Michael Hartmann","startTime":1007.725,"endTime":1008.145,"body":"so"},{"speaker":"Michael Hartmann","startTime":1008.595,"endTime":1008.7149999999999,"body":"you"},{"speaker":"Michael Hartmann","startTime":1008.7149999999999,"endTime":1008.8349999999999,"body":"know,"},{"speaker":"Michael Hartmann","startTime":1008.8349999999999,"endTime":1009.1949999999999,"body":"another"},{"speaker":"Michael Hartmann","startTime":1009.1999999999999,"endTime":1009.555,"body":"thing"},{"speaker":"Michael Hartmann","startTime":1009.615,"endTime":1010.485,"body":"you,"},{"speaker":"Michael Hartmann","startTime":1010.5749999999999,"endTime":1010.935,"body":"you,"},{"speaker":"Michael Hartmann","startTime":1011.115,"endTime":1011.3249999999999,"body":"you"},{"speaker":"Michael Hartmann","startTime":1011.3249999999999,"endTime":1011.745,"body":"sort"},{"speaker":"Michael Hartmann","startTime":1011.745,"endTime":1012.045,"body":"of,"},{"speaker":"Michael Hartmann","startTime":1012.1949999999999,"endTime":1012.255,"body":"a"},{"speaker":"Michael Hartmann","startTime":1012.255,"endTime":1012.525,"body":"term"},{"speaker":"Michael Hartmann","startTime":1012.525,"endTime":1012.645,"body":"you"},{"speaker":"Michael Hartmann","startTime":1012.645,"endTime":1012.9449999999999,"body":"used"},{"speaker":"Michael Hartmann","startTime":1012.9449999999999,"endTime":1013.0649999999999,"body":"with"},{"speaker":"Michael Hartmann","startTime":1013.0649999999999,"endTime":1013.545,"body":"me"},{"speaker":"Michael Hartmann","startTime":1013.545,"endTime":1013.6949999999999,"body":"when"},{"speaker":"Michael Hartmann","startTime":1013.6949999999999,"endTime":1013.8149999999999,"body":"we"},{"speaker":"Michael Hartmann","startTime":1013.8149999999999,"endTime":1013.905,"body":"were"},{"speaker":"Michael Hartmann","startTime":1013.91,"endTime":1014.055,"body":"kind"},{"speaker":"Michael Hartmann","startTime":1014.055,"endTime":1014.175,"body":"of"},{"speaker":"Michael Hartmann","startTime":1014.355,"endTime":1014.685,"body":"prepping"},{"speaker":"Michael Hartmann","startTime":1014.685,"endTime":1014.8349999999999,"body":"for"},{"speaker":"Michael Hartmann","startTime":1014.8349999999999,"endTime":1015.015,"body":"this"},{"speaker":"Michael Hartmann","startTime":1015.015,"endTime":1015.4649999999999,"body":"was"},{"speaker":"Michael Hartmann","startTime":1016.005,"endTime":1016.3349999999999,"body":"something"},{"speaker":"Michael Hartmann","startTime":1016.3349999999999,"endTime":1016.515,"body":"you"},{"speaker":"Michael Hartmann","startTime":1016.515,"endTime":1017.055,"body":"called,"},{"speaker":"Michael Hartmann","startTime":1017.685,"endTime":1017.865,"body":"if"},{"speaker":"Michael Hartmann","startTime":1017.865,"endTime":1017.925,"body":"I"},{"speaker":"Michael Hartmann","startTime":1017.925,"endTime":1018.0749999999999,"body":"get"},{"speaker":"Michael Hartmann","startTime":1018.0749999999999,"endTime":1018.1949999999999,"body":"this"},{"speaker":"Michael Hartmann","startTime":1018.1949999999999,"endTime":1018.375,"body":"right,"},{"speaker":"Michael Hartmann","startTime":1018.375,"endTime":1018.765,"body":"momentum"},{"speaker":"Michael Hartmann","startTime":1019.225,"endTime":1019.305,"body":"Priority"},{"speaker":"Michael Hartmann","startTime":1019.31,"endTime":1019.875,"body":"Management,"},{"speaker":"Michael Hartmann","startTime":1020.0849999999999,"endTime":1020.295,"body":"which."},{"speaker":"Michael Hartmann","startTime":1020.91,"endTime":1021.06,"body":"Is"},{"speaker":"Michael Hartmann","startTime":1021.06,"endTime":1021.39,"body":"method."},{"speaker":"Michael Hartmann","startTime":1021.39,"endTime":1021.81,"body":"You"},{"speaker":"Michael Hartmann","startTime":1021.81,"endTime":1022.4399999999999,"body":"are,"},{"speaker":"Michael Hartmann","startTime":1022.53,"endTime":1022.68,"body":"you"},{"speaker":"Michael Hartmann","startTime":1022.68,"endTime":1022.9499999999999,"body":"know,"},{"speaker":"Michael Hartmann","startTime":1023.13,"endTime":1023.49,"body":"you,"},{"speaker":"Michael Hartmann","startTime":1023.49,"endTime":1023.61,"body":"you"},{"speaker":"Michael Hartmann","startTime":1023.615,"endTime":1023.73,"body":"were"},{"speaker":"Michael Hartmann","startTime":1023.73,"endTime":1023.97,"body":"either"},{"speaker":"Michael Hartmann","startTime":1023.97,"endTime":1024.48,"body":"building"},{"speaker":"Michael Hartmann","startTime":1024.48,"endTime":1024.6000000000001,"body":"or"},{"speaker":"Michael Hartmann","startTime":1024.6000000000001,"endTime":1024.9,"body":"thinking"},{"speaker":"Michael Hartmann","startTime":1024.9,"endTime":1025.38,"body":"about"},{"speaker":"Michael Hartmann","startTime":1025.38,"endTime":1025.59,"body":"or"},{"speaker":"Michael Hartmann","startTime":1025.59,"endTime":1026.22,"body":"used."},{"speaker":"Michael Hartmann","startTime":1026.94,"endTime":1027.27,"body":"That"},{"speaker":"Michael Hartmann","startTime":1027.27,"endTime":1027.45,"body":"is"},{"speaker":"Michael Hartmann","startTime":1027.45,"endTime":1027.51,"body":"a"},{"speaker":"Michael Hartmann","startTime":1027.51,"endTime":1027.69,"body":"little"},{"speaker":"Michael Hartmann","startTime":1027.69,"endTime":1027.84,"body":"bit"},{"speaker":"Michael Hartmann","startTime":1027.84,"endTime":1027.9,"body":"of"},{"speaker":"Michael Hartmann","startTime":1027.9,"endTime":1028.1100000000001,"body":"a,"},{"speaker":"Michael Hartmann","startTime":1028.53,"endTime":1028.65,"body":"a"},{"speaker":"Michael Hartmann","startTime":1028.65,"endTime":1029.22,"body":"flywheel"},{"speaker":"Michael Hartmann","startTime":1029.2250000000001,"endTime":1029.6100000000001,"body":"model"},{"speaker":"Michael Hartmann","startTime":1029.6100000000001,"endTime":1029.7,"body":"of"},{"speaker":"Michael Hartmann","startTime":1029.7,"endTime":1029.8500000000001,"body":"some"},{"speaker":"Michael Hartmann","startTime":1029.8500000000001,"endTime":1030.18,"body":"source"},{"speaker":"Michael Hartmann","startTime":1030.185,"endTime":1030.27,"body":"in"},{"speaker":"Michael Hartmann","startTime":1030.27,"endTime":1030.51,"body":"terms"},{"speaker":"Michael Hartmann","startTime":1030.515,"endTime":1030.78,"body":"of,"},{"speaker":"Michael Hartmann","startTime":1030.84,"endTime":1030.93,"body":"I"},{"speaker":"Michael Hartmann","startTime":1030.935,"endTime":1031.1100000000001,"body":"guess,"},{"speaker":"Michael Hartmann","startTime":1031.1100000000001,"endTime":1031.77,"body":"prioritization."},{"speaker":"Michael Hartmann","startTime":1031.77,"endTime":1032.04,"body":"So"},{"speaker":"Michael Hartmann","startTime":1033.42,"endTime":1033.78,"body":"fill"},{"speaker":"Michael Hartmann","startTime":1033.78,"endTime":1033.8700000000001,"body":"in"},{"speaker":"Michael Hartmann","startTime":1033.8700000000001,"endTime":1033.96,"body":"the"},{"speaker":"Michael Hartmann","startTime":1033.96,"endTime":1034.29,"body":"gaps"},{"speaker":"Michael Hartmann","startTime":1034.29,"endTime":1034.5,"body":"there"},{"speaker":"Michael Hartmann","startTime":1034.5,"endTime":1034.59,"body":"of"},{"speaker":"Michael Hartmann","startTime":1034.595,"endTime":1034.92,"body":"how"},{"speaker":"Michael Hartmann","startTime":1034.95,"endTime":1035.19,"body":"much"},{"speaker":"Michael Hartmann","startTime":1035.19,"endTime":1035.28,"body":"I"},{"speaker":"Michael Hartmann","startTime":1035.28,"endTime":1035.6100000000001,"body":"screwed"},{"speaker":"Michael Hartmann","startTime":1035.6100000000001,"endTime":1035.79,"body":"that"},{"speaker":"Michael Hartmann","startTime":1035.79,"endTime":1035.97,"body":"up."},{"speaker":"Michael Hartmann","startTime":1035.9750000000001,"endTime":1036.18,"body":"But"},{"speaker":"Michael Hartmann","startTime":1036.27,"endTime":1036.48,"body":"yeah,"},{"speaker":"Michael Hartmann","startTime":1036.48,"endTime":1036.66,"body":"what"},{"speaker":"Michael Hartmann","startTime":1036.665,"endTime":1036.9,"body":"is,"},{"speaker":"Michael Hartmann","startTime":1036.93,"endTime":1037.17,"body":"what"},{"speaker":"Michael Hartmann","startTime":1037.17,"endTime":1037.23,"body":"do"},{"speaker":"Michael Hartmann","startTime":1037.23,"endTime":1037.32,"body":"you"},{"speaker":"Michael Hartmann","startTime":1037.32,"endTime":1037.5,"body":"mean"},{"speaker":"Michael Hartmann","startTime":1037.5,"endTime":1037.6200000000001,"body":"by"},{"speaker":"Michael Hartmann","startTime":1037.625,"endTime":1037.89,"body":"that"},{"speaker":"Michael Hartmann","startTime":1037.89,"endTime":1038.01,"body":"and"},{"speaker":"Michael Hartmann","startTime":1038.01,"endTime":1038.19,"body":"how"},{"speaker":"Michael Hartmann","startTime":1038.195,"endTime":1038.3700000000001,"body":"could"},{"speaker":"Michael Hartmann","startTime":1038.3700000000001,"endTime":1038.49,"body":"it"},{"speaker":"Michael Hartmann","startTime":1038.49,"endTime":1038.79,"body":"apply"},{"speaker":"Michael Hartmann","startTime":1038.795,"endTime":1039.06,"body":"to"},{"speaker":"Michael Hartmann","startTime":1039.06,"endTime":1039.24,"body":"our"},{"speaker":"Michael Hartmann","startTime":1039.24,"endTime":1039.48,"body":"listeners?"},{"speaker":"Frank Cowell","startTime":1041.165,"endTime":1041.345,"body":"So"},{"speaker":"Frank Cowell","startTime":1041.345,"endTime":1041.465,"body":"what"},{"speaker":"Frank Cowell","startTime":1041.465,"endTime":1041.4950000000001,"body":"I"},{"speaker":"Frank Cowell","startTime":1041.4950000000001,"endTime":1041.675,"body":"mean"},{"speaker":"Frank Cowell","startTime":1041.675,"endTime":1041.825,"body":"by"},{"speaker":"Frank Cowell","startTime":1042.255,"endTime":1042.375,"body":"momentum"},{"speaker":"Frank Cowell","startTime":1042.38,"endTime":1042.695,"body":"priority"},{"speaker":"Frank Cowell","startTime":1042.695,"endTime":1043.205,"body":"management"},{"speaker":"Frank Cowell","startTime":1043.205,"endTime":1043.325,"body":"is"},{"speaker":"Frank Cowell","startTime":1043.325,"endTime":1043.4750000000001,"body":"when"},{"speaker":"Frank Cowell","startTime":1043.4750000000001,"endTime":1043.535,"body":"I"},{"speaker":"Frank Cowell","startTime":1043.535,"endTime":1043.805,"body":"think."},{"speaker":"Frank Cowell","startTime":1045.315,"endTime":1045.435,"body":"Stepping"},{"speaker":"Frank Cowell","startTime":1045.44,"endTime":1045.765,"body":"back"},{"speaker":"Frank Cowell","startTime":1045.765,"endTime":1045.915,"body":"and"},{"speaker":"Frank Cowell","startTime":1045.915,"endTime":1046.215,"body":"looking"},{"speaker":"Frank Cowell","startTime":1046.215,"endTime":1046.365,"body":"at"},{"speaker":"Frank Cowell","startTime":1046.365,"endTime":1046.4850000000001,"body":"the"},{"speaker":"Frank Cowell","startTime":1046.4850000000001,"endTime":1047.055,"body":"business"},{"speaker":"Frank Cowell","startTime":1047.505,"endTime":1047.625,"body":"and"},{"speaker":"Frank Cowell","startTime":1047.625,"endTime":1047.865,"body":"trying"},{"speaker":"Frank Cowell","startTime":1047.865,"endTime":1047.955,"body":"to"},{"speaker":"Frank Cowell","startTime":1047.955,"endTime":1048.735,"body":"understand"},{"speaker":"Frank Cowell","startTime":1048.735,"endTime":1049.455,"body":"where"},{"speaker":"Frank Cowell","startTime":1049.785,"endTime":1050.115,"body":"does"},{"speaker":"Frank Cowell","startTime":1050.115,"endTime":1050.2649999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":1050.2649999999999,"endTime":1051.0149999999999,"body":"organization"},{"speaker":"Frank Cowell","startTime":1051.0149999999999,"endTime":1051.225,"body":"need"},{"speaker":"Frank Cowell","startTime":1051.225,"endTime":1051.705,"body":"to"},{"speaker":"Frank Cowell","startTime":1051.945,"endTime":1052.575,"body":"unblock"},{"speaker":"Frank Cowell","startTime":1052.575,"endTime":1052.995,"body":"something"},{"speaker":"Frank Cowell","startTime":1052.995,"endTime":1053.085,"body":"to"},{"speaker":"Frank Cowell","startTime":1053.085,"endTime":1053.325,"body":"create"},{"speaker":"Frank Cowell","startTime":1053.325,"endTime":1053.445,"body":"the"},{"speaker":"Frank Cowell","startTime":1053.445,"endTime":1053.805,"body":"most"},{"speaker":"Frank Cowell","startTime":1053.805,"endTime":1054.465,"body":"momentum"},{"speaker":"Frank Cowell","startTime":1054.495,"endTime":1054.675,"body":"for"},{"speaker":"Frank Cowell","startTime":1054.675,"endTime":1055.035,"body":"growth"},{"speaker":"Frank Cowell","startTime":1055.785,"endTime":1055.935,"body":"At"},{"speaker":"Frank Cowell","startTime":1056.155,"endTime":1056.355,"body":"the"},{"speaker":"Frank Cowell","startTime":1056.36,"endTime":1056.655,"body":"highest"},{"speaker":"Frank Cowell","startTime":1056.655,"endTime":1057.195,"body":"level,"},{"speaker":"Frank Cowell","startTime":1057.705,"endTime":1057.855,"body":"we"},{"speaker":"Frank Cowell","startTime":1057.86,"endTime":1058.095,"body":"wanna"},{"speaker":"Frank Cowell","startTime":1058.095,"endTime":1058.245,"body":"look"},{"speaker":"Frank Cowell","startTime":1058.245,"endTime":1058.305,"body":"at"},{"speaker":"Frank Cowell","startTime":1058.555,"endTime":1058.675,"body":"the"},{"speaker":"Frank Cowell","startTime":1058.68,"endTime":1059.0249999999999,"body":"functions"},{"speaker":"Frank Cowell","startTime":1059.0249999999999,"endTime":1059.145,"body":"of"},{"speaker":"Frank Cowell","startTime":1059.1499999999999,"endTime":1059.235,"body":"the"},{"speaker":"Frank Cowell","startTime":1059.235,"endTime":1059.685,"body":"business,"},{"speaker":"Frank Cowell","startTime":1059.69,"endTime":1059.7749999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":1059.7749999999999,"endTime":1059.985,"body":"there"},{"speaker":"Frank Cowell","startTime":1059.985,"endTime":1060.045,"body":"are"},{"speaker":"Frank Cowell","startTime":1060.045,"endTime":1060.555,"body":"six"},{"speaker":"Frank Cowell","startTime":1060.705,"endTime":1061.125,"body":"core"},{"speaker":"Frank Cowell","startTime":1061.1299999999999,"endTime":1061.7549999999999,"body":"functions"},{"speaker":"Frank Cowell","startTime":1061.76,"endTime":1061.77,"body":"underneath"},{"speaker":"Frank Cowell","startTime":1062.865,"endTime":1062.925,"body":"the"},{"speaker":"Frank Cowell","startTime":1062.925,"endTime":1063.165,"body":"top"},{"speaker":"Frank Cowell","startTime":1063.165,"endTime":1063.315,"body":"two"},{"speaker":"Frank Cowell","startTime":1063.315,"endTime":1063.7649999999999,"body":"execs"},{"speaker":"Frank Cowell","startTime":1063.7649999999999,"endTime":1063.855,"body":"of"},{"speaker":"Frank Cowell","startTime":1063.855,"endTime":1064.215,"body":"CEO"},{"speaker":"Frank Cowell","startTime":1064.215,"endTime":1064.305,"body":"and"},{"speaker":"Frank Cowell","startTime":1064.725,"endTime":1064.785,"body":"coo."},{"speaker":"Frank Cowell","startTime":1064.785,"endTime":1064.995,"body":"Those"},{"speaker":"Frank Cowell","startTime":1064.995,"endTime":1065.235,"body":"six"},{"speaker":"Frank Cowell","startTime":1065.235,"endTime":1065.625,"body":"functions"},{"speaker":"Frank Cowell","startTime":1065.6299999999999,"endTime":1065.685,"body":"are"},{"speaker":"Frank Cowell","startTime":1065.685,"endTime":1066.045,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":1066.045,"endTime":1066.285,"body":"sales,"},{"speaker":"Frank Cowell","startTime":1066.285,"endTime":1066.825,"body":"operations,"},{"speaker":"Frank Cowell","startTime":1066.825,"endTime":1067.215,"body":"admin,"},{"speaker":"Frank Cowell","startTime":1067.215,"endTime":1067.695,"body":"finance,"},{"speaker":"Frank Cowell","startTime":1067.695,"endTime":1067.785,"body":"and"},{"speaker":"Frank Cowell","startTime":1067.785,"endTime":1067.995,"body":"r"},{"speaker":"Frank Cowell","startTime":1067.995,"endTime":1068.115,"body":"and"},{"speaker":"Frank Cowell","startTime":1068.115,"endTime":1068.325,"body":"d,"},{"speaker":"Frank Cowell","startTime":1068.595,"endTime":1068.895,"body":"right?"},{"speaker":"Frank Cowell","startTime":1069.045,"endTime":1069.225,"body":"Those"},{"speaker":"Frank Cowell","startTime":1069.225,"endTime":1069.285,"body":"are"},{"speaker":"Frank Cowell","startTime":1069.555,"endTime":1069.715,"body":"the"},{"speaker":"Frank Cowell","startTime":1069.72,"endTime":1070.125,"body":"generic"},{"speaker":"Frank Cowell","startTime":1070.485,"endTime":1071.055,"body":"six"},{"speaker":"Frank Cowell","startTime":1071.055,"endTime":1071.625,"body":"standard"},{"speaker":"Frank Cowell","startTime":1071.625,"endTime":1072.105,"body":"major"},{"speaker":"Frank Cowell","startTime":1072.11,"endTime":1072.555,"body":"functions"},{"speaker":"Frank Cowell","startTime":1072.555,"endTime":1072.675,"body":"of"},{"speaker":"Frank Cowell","startTime":1072.875,"endTime":1072.995,"body":"a."},{"speaker":"Frank Cowell","startTime":1073.665,"endTime":1073.815,"body":"For"},{"speaker":"Frank Cowell","startTime":1074.115,"endTime":1074.235,"body":"the"},{"speaker":"Frank Cowell","startTime":1074.24,"endTime":1074.2649999999999,"body":"most"},{"speaker":"Frank Cowell","startTime":1074.2649999999999,"endTime":1074.595,"body":"part,"},{"speaker":"Frank Cowell","startTime":1074.595,"endTime":1074.955,"body":"generally"},{"speaker":"Frank Cowell","startTime":1074.955,"endTime":1075.225,"body":"speaking,"},{"speaker":"Frank Cowell","startTime":1075.2549999999999,"endTime":1075.585,"body":"everything"},{"speaker":"Frank Cowell","startTime":1075.585,"endTime":1075.975,"body":"flows"},{"speaker":"Frank Cowell","startTime":1075.975,"endTime":1076.185,"body":"under"},{"speaker":"Frank Cowell","startTime":1076.185,"endTime":1076.365,"body":"one"},{"speaker":"Frank Cowell","startTime":1076.37,"endTime":1076.425,"body":"of"},{"speaker":"Frank Cowell","startTime":1076.425,"endTime":1076.665,"body":"those"},{"speaker":"Frank Cowell","startTime":1076.665,"endTime":1076.905,"body":"six"},{"speaker":"Frank Cowell","startTime":1076.905,"endTime":1077.415,"body":"functions,"},{"speaker":"Frank Cowell","startTime":1077.415,"endTime":1077.715,"body":"right?"},{"speaker":"Frank Cowell","startTime":1078.165,"endTime":1078.345,"body":"So"},{"speaker":"Frank Cowell","startTime":1078.345,"endTime":1078.495,"body":"when"},{"speaker":"Frank Cowell","startTime":1078.495,"endTime":1078.615,"body":"we"},{"speaker":"Frank Cowell","startTime":1078.615,"endTime":1078.915,"body":"think"},{"speaker":"Frank Cowell","startTime":1078.915,"endTime":1079.335,"body":"about"},{"speaker":"Frank Cowell","startTime":1079.335,"endTime":1079.725,"body":"those"},{"speaker":"Frank Cowell","startTime":1079.725,"endTime":1080.445,"body":"functions,"},{"speaker":"Frank Cowell","startTime":1081.165,"endTime":1081.465,"body":"um,"},{"speaker":"Frank Cowell","startTime":1081.5249999999999,"endTime":1081.795,"body":"we"},{"speaker":"Frank Cowell","startTime":1081.795,"endTime":1082.155,"body":"want"},{"speaker":"Frank Cowell","startTime":1082.155,"endTime":1082.305,"body":"to"},{"speaker":"Frank Cowell","startTime":1082.305,"endTime":1082.575,"body":"think"},{"speaker":"Frank Cowell","startTime":1082.575,"endTime":1082.905,"body":"about"},{"speaker":"Frank Cowell","startTime":1082.905,"endTime":1083.085,"body":"the"},{"speaker":"Frank Cowell","startTime":1083.085,"endTime":1083.625,"body":"order"},{"speaker":"Frank Cowell","startTime":1083.625,"endTime":1083.835,"body":"in"},{"speaker":"Frank Cowell","startTime":1083.835,"endTime":1084.075,"body":"which"},{"speaker":"Frank Cowell","startTime":1084.075,"endTime":1084.285,"body":"we"},{"speaker":"Frank Cowell","startTime":1084.285,"endTime":1084.705,"body":"focus"},{"speaker":"Frank Cowell","startTime":1084.705,"endTime":1084.885,"body":"on"},{"speaker":"Frank Cowell","startTime":1084.885,"endTime":1085.125,"body":"them."},{"speaker":"Frank Cowell","startTime":1085.1299999999999,"endTime":1085.2749999999999,"body":"So"},{"speaker":"Frank Cowell","startTime":1085.2749999999999,"endTime":1085.425,"body":"what"},{"speaker":"Frank Cowell","startTime":1085.425,"endTime":1085.605,"body":"I,"},{"speaker":"Frank Cowell","startTime":1085.605,"endTime":1085.785,"body":"I"},{"speaker":"Frank Cowell","startTime":1085.785,"endTime":1086.385,"body":"typically"},{"speaker":"Frank Cowell","startTime":1086.3899999999999,"endTime":1086.595,"body":"tend"},{"speaker":"Frank Cowell","startTime":1086.595,"endTime":1086.715,"body":"to"},{"speaker":"Frank Cowell","startTime":1086.715,"endTime":1087.135,"body":"do"},{"speaker":"Frank Cowell","startTime":1087.5249999999999,"endTime":1087.885,"body":"is"},{"speaker":"Frank Cowell","startTime":1087.8899999999999,"endTime":1088.245,"body":"line"},{"speaker":"Frank Cowell","startTime":1088.245,"endTime":1088.5149999999999,"body":"those"},{"speaker":"Frank Cowell","startTime":1088.52,"endTime":1088.815,"body":"up"},{"speaker":"Frank Cowell","startTime":1088.815,"endTime":1089.355,"body":"after"},{"speaker":"Frank Cowell","startTime":1089.385,"endTime":1089.5049999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":1089.5049999999999,"endTime":1089.925,"body":"CEO's"},{"speaker":"Frank Cowell","startTime":1089.925,"endTime":1090.495,"body":"responsible"},{"speaker":"Frank Cowell","startTime":1090.495,"endTime":1090.645,"body":"for"},{"speaker":"Frank Cowell","startTime":1090.6499999999999,"endTime":1090.885,"body":"True"},{"speaker":"Frank Cowell","startTime":1090.885,"endTime":1091.245,"body":"North"},{"speaker":"Frank Cowell","startTime":1091.245,"endTime":1091.365,"body":"and"},{"speaker":"Frank Cowell","startTime":1091.37,"endTime":1091.575,"body":"making"},{"speaker":"Frank Cowell","startTime":1091.575,"endTime":1091.785,"body":"sure"},{"speaker":"Frank Cowell","startTime":1091.785,"endTime":1091.995,"body":"that"},{"speaker":"Frank Cowell","startTime":1092.0249999999999,"endTime":1092.295,"body":"there's"},{"speaker":"Frank Cowell","startTime":1092.295,"endTime":1092.355,"body":"a"},{"speaker":"Frank Cowell","startTime":1092.355,"endTime":1092.595,"body":"team"},{"speaker":"Frank Cowell","startTime":1092.595,"endTime":1092.685,"body":"to"},{"speaker":"Frank Cowell","startTime":1092.685,"endTime":1093.045,"body":"support"},{"speaker":"Frank Cowell","startTime":1093.045,"endTime":1093.225,"body":"Tru"},{"speaker":"Frank Cowell","startTime":1093.225,"endTime":1093.5249999999999,"body":"North."},{"speaker":"Frank Cowell","startTime":1093.945,"endTime":1094.065,"body":"The"},{"speaker":"Frank Cowell","startTime":1094.2749999999999,"endTime":1094.335,"body":"COO"},{"speaker":"Frank Cowell","startTime":1094.785,"endTime":1094.965,"body":"is"},{"speaker":"Frank Cowell","startTime":1094.965,"endTime":1095.565,"body":"responsible"},{"speaker":"Frank Cowell","startTime":1095.565,"endTime":1095.685,"body":"for"},{"speaker":"Frank Cowell","startTime":1095.685,"endTime":1095.985,"body":"making"},{"speaker":"Frank Cowell","startTime":1095.985,"endTime":1096.195,"body":"sure"},{"speaker":"Frank Cowell","startTime":1096.195,"endTime":1096.435,"body":"there's"},{"speaker":"Frank Cowell","startTime":1096.435,"endTime":1096.5249999999999,"body":"a"},{"speaker":"Frank Cowell","startTime":1096.5249999999999,"endTime":1096.975,"body":"culture"},{"speaker":"Frank Cowell","startTime":1096.975,"endTime":1097.215,"body":"of"},{"speaker":"Frank Cowell","startTime":1097.5149999999999,"endTime":1097.965,"body":"elite"},{"speaker":"Frank Cowell","startTime":1097.965,"endTime":1098.925,"body":"implementation."},{"speaker":"Frank Cowell","startTime":1099.615,"endTime":1099.7649999999999,"body":"And"},{"speaker":"Frank Cowell","startTime":1099.7649999999999,"endTime":1099.885,"body":"then"},{"speaker":"Frank Cowell","startTime":1099.885,"endTime":1100.0049999999999,"body":"we"},{"speaker":"Frank Cowell","startTime":1100.0049999999999,"endTime":1100.155,"body":"get"},{"speaker":"Frank Cowell","startTime":1100.155,"endTime":1100.335,"body":"into"},{"speaker":"Frank Cowell","startTime":1100.335,"endTime":1100.605,"body":"the,"},{"speaker":"Frank Cowell","startTime":1100.665,"endTime":1100.815,"body":"the"},{"speaker":"Frank Cowell","startTime":1100.815,"endTime":1101.415,"body":"functions"},{"speaker":"Frank Cowell","startTime":1101.445,"endTime":1101.715,"body":"and"},{"speaker":"Frank Cowell","startTime":1101.715,"endTime":1101.805,"body":"the"},{"speaker":"Frank Cowell","startTime":1101.895,"endTime":1102.225,"body":"very,"},{"speaker":"Frank Cowell","startTime":1102.225,"endTime":1102.495,"body":"very"},{"speaker":"Frank Cowell","startTime":1102.495,"endTime":1102.825,"body":"first"},{"speaker":"Frank Cowell","startTime":1102.825,"endTime":1102.945,"body":"one,"},{"speaker":"Frank Cowell","startTime":1102.945,"endTime":1103.095,"body":"this"},{"speaker":"Frank Cowell","startTime":1103.095,"endTime":1103.305,"body":"goes"},{"speaker":"Frank Cowell","startTime":1103.305,"endTime":1103.485,"body":"back"},{"speaker":"Frank Cowell","startTime":1103.485,"endTime":1103.545,"body":"to"},{"speaker":"Frank Cowell","startTime":1103.545,"endTime":1103.665,"body":"what"},{"speaker":"Frank Cowell","startTime":1103.665,"endTime":1103.815,"body":"we"},{"speaker":"Frank Cowell","startTime":1103.995,"endTime":1104.295,"body":"talked"},{"speaker":"Frank Cowell","startTime":1104.295,"endTime":1104.445,"body":"about"},{"speaker":"Frank Cowell","startTime":1104.445,"endTime":1104.925,"body":"earlier,"},{"speaker":"Frank Cowell","startTime":1105.075,"endTime":1105.2549999999999,"body":"is"},{"speaker":"Frank Cowell","startTime":1105.2549999999999,"endTime":1106.065,"body":"operations,"},{"speaker":"Frank Cowell","startTime":1107.115,"endTime":1107.355,"body":"is"},{"speaker":"Frank Cowell","startTime":1107.355,"endTime":1107.595,"body":"the,"},{"speaker":"Frank Cowell","startTime":1107.6,"endTime":1107.7749999999999,"body":"is"},{"speaker":"Frank Cowell","startTime":1107.7749999999999,"endTime":1107.895,"body":"the"},{"speaker":"Frank Cowell","startTime":1107.895,"endTime":1108.345,"body":"offering"},{"speaker":"Frank Cowell","startTime":1108.35,"endTime":1108.585,"body":"world"},{"speaker":"Frank Cowell","startTime":1108.585,"endTime":1109.035,"body":"class."},{"speaker":"Frank Cowell","startTime":1109.065,"endTime":1109.155,"body":"And"},{"speaker":"Frank Cowell","startTime":1109.155,"endTime":1109.2749999999999,"body":"that's"},{"speaker":"Frank Cowell","startTime":1109.2749999999999,"endTime":1109.395,"body":"what"},{"speaker":"Frank Cowell","startTime":1109.395,"endTime":1109.485,"body":"the"},{"speaker":"Frank Cowell","startTime":1109.485,"endTime":1110.115,"body":"operations"},{"speaker":"Frank Cowell","startTime":1110.115,"endTime":1110.5049999999999,"body":"team"},{"speaker":"Frank Cowell","startTime":1110.535,"endTime":1110.835,"body":"is"},{"speaker":"Frank Cowell","startTime":1110.835,"endTime":1111.135,"body":"there"},{"speaker":"Frank Cowell","startTime":1111.1399999999999,"endTime":1111.2549999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":1111.2549999999999,"endTime":1111.495,"body":"make"},{"speaker":"Frank Cowell","startTime":1111.495,"endTime":1111.915,"body":"sure"},{"speaker":"Frank Cowell","startTime":1112.215,"endTime":1112.455,"body":"it's"},{"speaker":"Frank Cowell","startTime":1112.455,"endTime":1112.575,"body":"the"},{"speaker":"Frank Cowell","startTime":1112.575,"endTime":1113.145,"body":"product,"},{"speaker":"Frank Cowell","startTime":1113.355,"endTime":1113.475,"body":"the"},{"speaker":"Frank Cowell","startTime":1113.48,"endTime":1113.865,"body":"service"},{"speaker":"Frank Cowell","startTime":1113.865,"endTime":1114.045,"body":"that"},{"speaker":"Frank Cowell","startTime":1114.045,"endTime":1114.195,"body":"we're"},{"speaker":"Frank Cowell","startTime":1114.195,"endTime":1114.585,"body":"selling."},{"speaker":"Frank Cowell","startTime":1115.065,"endTime":1115.215,"body":"Is"},{"speaker":"Frank Cowell","startTime":1115.22,"endTime":1115.305,"body":"it"},{"speaker":"Frank Cowell","startTime":1115.305,"endTime":1115.5149999999999,"body":"world"},{"speaker":"Frank Cowell","startTime":1115.5149999999999,"endTime":1115.935,"body":"class?"},{"speaker":"Frank Cowell","startTime":1115.935,"endTime":1116.115,"body":"Is"},{"speaker":"Frank Cowell","startTime":1116.12,"endTime":1116.385,"body":"it,"},{"speaker":"Frank Cowell","startTime":1116.415,"endTime":1116.595,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1116.595,"endTime":1116.715,"body":"and"},{"speaker":"Frank Cowell","startTime":1116.72,"endTime":1116.925,"body":"again,"},{"speaker":"Frank Cowell","startTime":1116.925,"endTime":1117.075,"body":"my"},{"speaker":"Frank Cowell","startTime":1117.075,"endTime":1117.315,"body":"world"},{"speaker":"Frank Cowell","startTime":1117.315,"endTime":1117.645,"body":"class"},{"speaker":"Frank Cowell","startTime":1117.645,"endTime":1118.245,"body":"checklist"},{"speaker":"Frank Cowell","startTime":1118.25,"endTime":1118.425,"body":"is"},{"speaker":"Frank Cowell","startTime":1118.425,"endTime":1118.965,"body":"repeatable,"},{"speaker":"Frank Cowell","startTime":1118.965,"endTime":1119.475,"body":"scalable,"},{"speaker":"Frank Cowell","startTime":1119.475,"endTime":1120.165,"body":"profitable,"},{"speaker":"Frank Cowell","startTime":1120.195,"endTime":1120.855,"body":"provable,"},{"speaker":"Frank Cowell","startTime":1121.2749999999999,"endTime":1121.635,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1121.665,"endTime":1122.355,"body":"valuable"},{"speaker":"Frank Cowell","startTime":1122.355,"endTime":1122.5049999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":1122.5049999999999,"endTime":1123.225,"body":"clients,"},{"speaker":"Frank Cowell","startTime":1123.345,"endTime":1123.705,"body":"right?"},{"speaker":"Frank Cowell","startTime":1124.155,"endTime":1124.605,"body":"Um,"},{"speaker":"Frank Cowell","startTime":1126.105,"endTime":1126.375,"body":"easy"},{"speaker":"Frank Cowell","startTime":1126.375,"endTime":1126.435,"body":"to"},{"speaker":"Frank Cowell","startTime":1126.435,"endTime":1126.7649999999999,"body":"buy,"},{"speaker":"Frank Cowell","startTime":1126.77,"endTime":1127.065,"body":"easy"},{"speaker":"Frank Cowell","startTime":1127.065,"endTime":1127.365,"body":"to"},{"speaker":"Frank Cowell","startTime":1127.365,"endTime":1127.815,"body":"easy."},{"speaker":"Frank Cowell","startTime":1128.865,"endTime":1129.0149999999999,"body":"So"},{"speaker":"Frank Cowell","startTime":1129.0149999999999,"endTime":1129.135,"body":"do"},{"speaker":"Frank Cowell","startTime":1129.135,"endTime":1129.225,"body":"we"},{"speaker":"Frank Cowell","startTime":1129.225,"endTime":1129.315,"body":"have"},{"speaker":"Frank Cowell","startTime":1129.315,"endTime":1129.375,"body":"a"},{"speaker":"Frank Cowell","startTime":1129.375,"endTime":1129.555,"body":"world"},{"speaker":"Frank Cowell","startTime":1129.555,"endTime":1129.795,"body":"class"},{"speaker":"Frank Cowell","startTime":1129.795,"endTime":1130.125,"body":"offering?"},{"speaker":"Frank Cowell","startTime":1130.125,"endTime":1130.2749999999999,"body":"If"},{"speaker":"Frank Cowell","startTime":1130.2749999999999,"endTime":1130.425,"body":"we"},{"speaker":"Frank Cowell","startTime":1130.425,"endTime":1130.935,"body":"don't,"},{"speaker":"Frank Cowell","startTime":1131.535,"endTime":1131.985,"body":"yes,"},{"speaker":"Frank Cowell","startTime":1131.985,"endTime":1132.165,"body":"we"},{"speaker":"Frank Cowell","startTime":1132.165,"endTime":1132.405,"body":"might"},{"speaker":"Frank Cowell","startTime":1132.405,"endTime":1132.585,"body":"have"},{"speaker":"Frank Cowell","startTime":1132.585,"endTime":1132.825,"body":"lead"},{"speaker":"Frank Cowell","startTime":1132.825,"endTime":1133.065,"body":"gen"},{"speaker":"Frank Cowell","startTime":1133.07,"endTime":1133.545,"body":"problems."},{"speaker":"Frank Cowell","startTime":1133.545,"endTime":1133.7549999999999,"body":"Yes,"},{"speaker":"Frank Cowell","startTime":1133.7549999999999,"endTime":1133.875,"body":"we"},{"speaker":"Frank Cowell","startTime":1133.875,"endTime":1134.055,"body":"might"},{"speaker":"Frank Cowell","startTime":1134.055,"endTime":1134.175,"body":"have"},{"speaker":"Frank Cowell","startTime":1134.175,"endTime":1134.445,"body":"sales"},{"speaker":"Frank Cowell","startTime":1134.445,"endTime":1134.835,"body":"conversion"},{"speaker":"Frank Cowell","startTime":1134.835,"endTime":1134.955,"body":"rate"},{"speaker":"Frank Cowell","startTime":1134.955,"endTime":1135.285,"body":"problems,"},{"speaker":"Frank Cowell","startTime":1135.285,"endTime":1135.375,"body":"and"},{"speaker":"Frank Cowell","startTime":1135.375,"endTime":1135.495,"body":"it's"},{"speaker":"Frank Cowell","startTime":1135.495,"endTime":1135.615,"body":"up"},{"speaker":"Frank Cowell","startTime":1135.615,"endTime":1135.675,"body":"to"},{"speaker":"Frank Cowell","startTime":1135.675,"endTime":1135.855,"body":"those"},{"speaker":"Frank Cowell","startTime":1135.855,"endTime":1136.065,"body":"teams"},{"speaker":"Frank Cowell","startTime":1136.065,"endTime":1136.185,"body":"to"},{"speaker":"Frank Cowell","startTime":1136.185,"endTime":1136.5149999999999,"body":"focus"},{"speaker":"Frank Cowell","startTime":1136.5149999999999,"endTime":1136.665,"body":"on"},{"speaker":"Frank Cowell","startTime":1136.665,"endTime":1136.905,"body":"those."},{"speaker":"Frank Cowell","startTime":1137.175,"endTime":1137.325,"body":"But"},{"speaker":"Frank Cowell","startTime":1137.325,"endTime":1137.415,"body":"the"},{"speaker":"Frank Cowell","startTime":1137.415,"endTime":1137.625,"body":"number"},{"speaker":"Frank Cowell","startTime":1137.6299999999999,"endTime":1137.805,"body":"one"},{"speaker":"Frank Cowell","startTime":1137.805,"endTime":1138.165,"body":"focus"},{"speaker":"Frank Cowell","startTime":1138.165,"endTime":1138.2549999999999,"body":"of"},{"speaker":"Frank Cowell","startTime":1138.2549999999999,"endTime":1138.345,"body":"the"},{"speaker":"Frank Cowell","startTime":1138.345,"endTime":1138.735,"body":"entire"},{"speaker":"Frank Cowell","startTime":1138.735,"endTime":1139.0049999999999,"body":"org"},{"speaker":"Frank Cowell","startTime":1139.0049999999999,"endTime":1139.215,"body":"should"},{"speaker":"Frank Cowell","startTime":1139.215,"endTime":1139.335,"body":"be"},{"speaker":"Frank Cowell","startTime":1139.335,"endTime":1139.485,"body":"that"},{"speaker":"Frank Cowell","startTime":1139.485,"endTime":1139.665,"body":"world"},{"speaker":"Frank Cowell","startTime":1139.665,"endTime":1139.905,"body":"class"},{"speaker":"Frank Cowell","startTime":1139.905,"endTime":1140.2649999999999,"body":"offering."},{"speaker":"Frank Cowell","startTime":1140.295,"endTime":1140.445,"body":"If"},{"speaker":"Frank Cowell","startTime":1140.445,"endTime":1140.5049999999999,"body":"you"},{"speaker":"Frank Cowell","startTime":1140.5049999999999,"endTime":1140.685,"body":"don't"},{"speaker":"Frank Cowell","startTime":1140.69,"endTime":1140.955,"body":"already"},{"speaker":"Frank Cowell","startTime":1140.955,"endTime":1141.195,"body":"have"},{"speaker":"Frank Cowell","startTime":1141.195,"endTime":1141.315,"body":"it,"},{"speaker":"Frank Cowell","startTime":1141.585,"endTime":1141.855,"body":"that"},{"speaker":"Frank Cowell","startTime":1141.86,"endTime":1142.185,"body":"comes"},{"speaker":"Frank Cowell","startTime":1142.185,"endTime":1142.7549999999999,"body":"before"},{"speaker":"Frank Cowell","startTime":1143.055,"endTime":1143.475,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1143.475,"endTime":1143.835,"body":"sales"},{"speaker":"Frank Cowell","startTime":1143.835,"endTime":1143.895,"body":"or"},{"speaker":"Frank Cowell","startTime":1143.8999999999999,"endTime":1144.135,"body":"anything"},{"speaker":"Frank Cowell","startTime":1144.135,"endTime":1144.435,"body":"else"},{"speaker":"Frank Cowell","startTime":1145.0049999999999,"endTime":1145.425,"body":"after"},{"speaker":"Frank Cowell","startTime":1145.425,"endTime":1145.695,"body":"that."},{"speaker":"Frank Cowell","startTime":1145.695,"endTime":1145.785,"body":"The"},{"speaker":"Frank Cowell","startTime":1145.79,"endTime":1146.175,"body":"next"},{"speaker":"Frank Cowell","startTime":1146.175,"endTime":1146.535,"body":"one"},{"speaker":"Frank Cowell","startTime":1146.565,"endTime":1147.045,"body":"that's"},{"speaker":"Frank Cowell","startTime":1147.105,"endTime":1147.375,"body":"in"},{"speaker":"Frank Cowell","startTime":1147.3799999999999,"endTime":1147.7649999999999,"body":"domino"},{"speaker":"Frank Cowell","startTime":1147.7649999999999,"endTime":1148.065,"body":"order"},{"speaker":"Frank Cowell","startTime":1148.065,"endTime":1148.155,"body":"or"},{"speaker":"Frank Cowell","startTime":1148.595,"endTime":1148.715,"body":"momentum"},{"speaker":"Frank Cowell","startTime":1149.075,"endTime":1149.195,"body":"priority"},{"speaker":"Frank Cowell","startTime":1149.2,"endTime":1149.535,"body":"order,"},{"speaker":"Frank Cowell","startTime":1149.955,"endTime":1150.165,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1150.195,"endTime":1150.585,"body":"is"},{"speaker":"Frank Cowell","startTime":1150.645,"endTime":1150.825,"body":"the"},{"speaker":"Frank Cowell","startTime":1150.825,"endTime":1151.305,"body":"sales"},{"speaker":"Frank Cowell","startTime":1151.575,"endTime":1152.205,"body":"process."},{"speaker":"Frank Cowell","startTime":1153.285,"endTime":1153.705,"body":"Why?"},{"speaker":"Frank Cowell","startTime":1153.705,"endTime":1154.0049999999999,"body":"Because"},{"speaker":"Frank Cowell","startTime":1154.0049999999999,"endTime":1154.155,"body":"now"},{"speaker":"Frank Cowell","startTime":1154.155,"endTime":1154.2749999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":1154.2749999999999,"endTime":1154.395,"body":"we"},{"speaker":"Frank Cowell","startTime":1154.395,"endTime":1154.605,"body":"have"},{"speaker":"Frank Cowell","startTime":1154.61,"endTime":1154.695,"body":"a"},{"speaker":"Frank Cowell","startTime":1154.695,"endTime":1154.935,"body":"world"},{"speaker":"Frank Cowell","startTime":1154.94,"endTime":1155.175,"body":"class"},{"speaker":"Frank Cowell","startTime":1155.175,"endTime":1155.535,"body":"offering,"},{"speaker":"Frank Cowell","startTime":1155.565,"endTime":1155.715,"body":"we"},{"speaker":"Frank Cowell","startTime":1155.715,"endTime":1155.985,"body":"actually"},{"speaker":"Frank Cowell","startTime":1155.985,"endTime":1156.105,"body":"have"},{"speaker":"Frank Cowell","startTime":1156.11,"endTime":1156.225,"body":"to"},{"speaker":"Frank Cowell","startTime":1156.225,"endTime":1156.855,"body":"validate."},{"speaker":"Frank Cowell","startTime":1157.2,"endTime":1157.3799999999999,"body":"That"},{"speaker":"Frank Cowell","startTime":1157.3799999999999,"endTime":1157.8899999999999,"body":"people"},{"speaker":"Frank Cowell","startTime":1157.8899999999999,"endTime":1158.1299999999999,"body":"have"},{"speaker":"Frank Cowell","startTime":1158.1299999999999,"endTime":1158.31,"body":"this"},{"speaker":"Frank Cowell","startTime":1158.31,"endTime":1158.55,"body":"need"},{"speaker":"Frank Cowell","startTime":1158.55,"endTime":1158.6399999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":1158.6399999999999,"endTime":1158.73,"body":"that"},{"speaker":"Frank Cowell","startTime":1158.73,"endTime":1159.3,"body":"people"},{"speaker":"Frank Cowell","startTime":1159.57,"endTime":1159.96,"body":"want"},{"speaker":"Frank Cowell","startTime":1159.96,"endTime":1160.05,"body":"to"},{"speaker":"Frank Cowell","startTime":1160.05,"endTime":1160.29,"body":"buy"},{"speaker":"Frank Cowell","startTime":1160.29,"endTime":1160.35,"body":"it,"},{"speaker":"Frank Cowell","startTime":1160.35,"endTime":1160.44,"body":"that"},{"speaker":"Frank Cowell","startTime":1160.44,"endTime":1160.71,"body":"people"},{"speaker":"Frank Cowell","startTime":1160.71,"endTime":1160.95,"body":"will"},{"speaker":"Frank Cowell","startTime":1160.95,"endTime":1161.19,"body":"buy"},{"speaker":"Frank Cowell","startTime":1161.19,"endTime":1161.31,"body":"it"},{"speaker":"Frank Cowell","startTime":1161.31,"endTime":1161.46,"body":"and"},{"speaker":"Frank Cowell","startTime":1161.465,"endTime":1161.7,"body":"are"},{"speaker":"Frank Cowell","startTime":1161.8799999999999,"endTime":1162.1499999999999,"body":"as"},{"speaker":"Frank Cowell","startTime":1162.1499999999999,"endTime":1162.57,"body":"evidenced"},{"speaker":"Frank Cowell","startTime":1162.57,"endTime":1162.96,"body":"by"},{"speaker":"Frank Cowell","startTime":1163.26,"endTime":1163.53,"body":"really"},{"speaker":"Frank Cowell","startTime":1163.53,"endTime":1163.71,"body":"high"},{"speaker":"Frank Cowell","startTime":1163.71,"endTime":1163.98,"body":"close"},{"speaker":"Frank Cowell","startTime":1163.98,"endTime":1164.22,"body":"rates."},{"speaker":"Frank Cowell","startTime":1164.22,"endTime":1164.34,"body":"We"},{"speaker":"Frank Cowell","startTime":1164.34,"endTime":1164.43,"body":"can"},{"speaker":"Frank Cowell","startTime":1164.43,"endTime":1164.6399999999999,"body":"get"},{"speaker":"Frank Cowell","startTime":1164.6399999999999,"endTime":1165.12,"body":"people"},{"speaker":"Frank Cowell","startTime":1165.21,"endTime":1165.45,"body":"into"},{"speaker":"Frank Cowell","startTime":1165.45,"endTime":1165.8999999999999,"body":"meetings"},{"speaker":"Frank Cowell","startTime":1166.08,"endTime":1166.2,"body":"and"},{"speaker":"Frank Cowell","startTime":1166.2,"endTime":1166.29,"body":"we"},{"speaker":"Frank Cowell","startTime":1166.295,"endTime":1166.3799999999999,"body":"can"},{"speaker":"Frank Cowell","startTime":1166.3799999999999,"endTime":1166.6499999999999,"body":"close"},{"speaker":"Frank Cowell","startTime":1166.6499999999999,"endTime":1166.74,"body":"them"},{"speaker":"Frank Cowell","startTime":1166.74,"endTime":1166.83,"body":"at"},{"speaker":"Frank Cowell","startTime":1166.835,"endTime":1166.8899999999999,"body":"a"},{"speaker":"Frank Cowell","startTime":1166.8899999999999,"endTime":1167.07,"body":"high"},{"speaker":"Frank Cowell","startTime":1167.07,"endTime":1167.37,"body":"rate,"},{"speaker":"Frank Cowell","startTime":1167.6399999999999,"endTime":1167.73,"body":"and"},{"speaker":"Frank Cowell","startTime":1167.73,"endTime":1167.82,"body":"we've"},{"speaker":"Frank Cowell","startTime":1168.09,"endTime":1168.21,"body":"got"},{"speaker":"Frank Cowell","startTime":1168.21,"endTime":1168.211,"body":"a"},{"speaker":"Frank Cowell","startTime":1168.216,"endTime":1168.48,"body":"process"},{"speaker":"Frank Cowell","startTime":1168.48,"endTime":1168.6,"body":"to"},{"speaker":"Frank Cowell","startTime":1168.6,"endTime":1168.96,"body":"repeat"},{"speaker":"Frank Cowell","startTime":1168.965,"endTime":1169.26,"body":"that."},{"speaker":"Frank Cowell","startTime":1169.74,"endTime":1169.98,"body":"Once"},{"speaker":"Frank Cowell","startTime":1169.98,"endTime":1170.16,"body":"we've"},{"speaker":"Frank Cowell","startTime":1170.165,"endTime":1170.3999999999999,"body":"nailed"},{"speaker":"Frank Cowell","startTime":1170.3999999999999,"endTime":1170.73,"body":"that,"},{"speaker":"Frank Cowell","startTime":1171.09,"endTime":1171.33,"body":"then"},{"speaker":"Frank Cowell","startTime":1171.335,"endTime":1171.42,"body":"we"},{"speaker":"Frank Cowell","startTime":1171.42,"endTime":1171.57,"body":"go"},{"speaker":"Frank Cowell","startTime":1171.57,"endTime":1171.6299999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":1171.6299999999999,"endTime":1172.1399999999999,"body":"marketing."},{"speaker":"Frank Cowell","startTime":1172.5,"endTime":1173.1,"body":"Marketing"},{"speaker":"Frank Cowell","startTime":1173.105,"endTime":1173.46,"body":"then"},{"speaker":"Frank Cowell","startTime":1173.46,"endTime":1174.21,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1174.84,"endTime":1175.17,"body":"the,"},{"speaker":"Frank Cowell","startTime":1175.175,"endTime":1175.32,"body":"the"},{"speaker":"Frank Cowell","startTime":1175.3799999999999,"endTime":1175.8,"body":"bottleneck."},{"speaker":"Frank Cowell","startTime":1175.8,"endTime":1175.86,"body":"It"},{"speaker":"Frank Cowell","startTime":1175.86,"endTime":1176.07,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1176.07,"endTime":1176.16,"body":"the"},{"speaker":"Frank Cowell","startTime":1176.16,"endTime":1176.43,"body":"next"},{"speaker":"Frank Cowell","startTime":1176.43,"endTime":1177.27,"body":"momentum."},{"speaker":"Frank Cowell","startTime":1177.69,"endTime":1178.02,"body":"Area"},{"speaker":"Frank Cowell","startTime":1178.02,"endTime":1178.17,"body":"that"},{"speaker":"Frank Cowell","startTime":1178.17,"endTime":1178.32,"body":"we"},{"speaker":"Frank Cowell","startTime":1178.32,"endTime":1178.56,"body":"wanna"},{"speaker":"Frank Cowell","startTime":1178.56,"endTime":1178.86,"body":"focus"},{"speaker":"Frank Cowell","startTime":1178.86,"endTime":1179.01,"body":"on"},{"speaker":"Frank Cowell","startTime":1179.01,"endTime":1179.19,"body":"once"},{"speaker":"Frank Cowell","startTime":1179.19,"endTime":1179.37,"body":"we've"},{"speaker":"Frank Cowell","startTime":1179.37,"endTime":1179.6399999999999,"body":"solved"},{"speaker":"Frank Cowell","startTime":1179.6399999999999,"endTime":1179.82,"body":"those"},{"speaker":"Frank Cowell","startTime":1179.82,"endTime":1180.0,"body":"other"},{"speaker":"Frank Cowell","startTime":1180.0,"endTime":1180.3,"body":"things."},{"speaker":"Frank Cowell","startTime":1180.45,"endTime":1180.6,"body":"And"},{"speaker":"Frank Cowell","startTime":1180.6,"endTime":1180.66,"body":"the"},{"speaker":"Frank Cowell","startTime":1180.66,"endTime":1180.99,"body":"reason"},{"speaker":"Frank Cowell","startTime":1180.99,"endTime":1181.05,"body":"it"},{"speaker":"Frank Cowell","startTime":1181.05,"endTime":1181.29,"body":"comes"},{"speaker":"Frank Cowell","startTime":1181.29,"endTime":1181.56,"body":"after"},{"speaker":"Frank Cowell","startTime":1181.56,"endTime":1181.77,"body":"those"},{"speaker":"Frank Cowell","startTime":1181.77,"endTime":1182.1299999999999,"body":"things"},{"speaker":"Frank Cowell","startTime":1182.43,"endTime":1182.58,"body":"is"},{"speaker":"Frank Cowell","startTime":1182.58,"endTime":1183.06,"body":"because"},{"speaker":"Frank Cowell","startTime":1183.3899999999999,"endTime":1183.57,"body":"it,"},{"speaker":"Frank Cowell","startTime":1183.8999999999999,"endTime":1184.08,"body":"when"},{"speaker":"Frank Cowell","startTime":1184.08,"endTime":1184.17,"body":"you"},{"speaker":"Frank Cowell","startTime":1184.17,"endTime":1184.41,"body":"have"},{"speaker":"Frank Cowell","startTime":1184.41,"endTime":1184.47,"body":"a"},{"speaker":"Frank Cowell","startTime":1184.47,"endTime":1184.68,"body":"world"},{"speaker":"Frank Cowell","startTime":1184.68,"endTime":1184.92,"body":"class"},{"speaker":"Frank Cowell","startTime":1184.92,"endTime":1185.34,"body":"offering,"},{"speaker":"Frank Cowell","startTime":1185.37,"endTime":1185.49,"body":"it"},{"speaker":"Frank Cowell","startTime":1185.495,"endTime":1185.7,"body":"makes"},{"speaker":"Frank Cowell","startTime":1185.7,"endTime":1186.0,"body":"selling"},{"speaker":"Frank Cowell","startTime":1186.0,"endTime":1186.3899999999999,"body":"easier."},{"speaker":"Frank Cowell","startTime":1186.72,"endTime":1186.87,"body":"And"},{"speaker":"Frank Cowell","startTime":1186.87,"endTime":1187.02,"body":"then"},{"speaker":"Frank Cowell","startTime":1187.02,"endTime":1187.1399999999999,"body":"when"},{"speaker":"Frank Cowell","startTime":1187.1399999999999,"endTime":1187.26,"body":"you"},{"speaker":"Frank Cowell","startTime":1187.26,"endTime":1187.5,"body":"have"},{"speaker":"Frank Cowell","startTime":1187.5,"endTime":1187.68,"body":"that"},{"speaker":"Frank Cowell","startTime":1187.68,"endTime":1188.01,"body":"dialed"},{"speaker":"Frank Cowell","startTime":1188.01,"endTime":1188.28,"body":"in,"},{"speaker":"Frank Cowell","startTime":1188.43,"endTime":1188.73,"body":"now"},{"speaker":"Frank Cowell","startTime":1188.73,"endTime":1188.91,"body":"we"},{"speaker":"Frank Cowell","startTime":1188.91,"endTime":1189.18,"body":"use"},{"speaker":"Frank Cowell","startTime":1189.18,"endTime":1189.54,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1189.54,"endTime":1189.69,"body":"for"},{"speaker":"Frank Cowell","startTime":1189.69,"endTime":1190.1399999999999,"body":"scale."},{"speaker":"Frank Cowell","startTime":1190.41,"endTime":1190.53,"body":"And"},{"speaker":"Frank Cowell","startTime":1190.535,"endTime":1190.74,"body":"that's"},{"speaker":"Frank Cowell","startTime":1190.74,"endTime":1190.86,"body":"what"},{"speaker":"Frank Cowell","startTime":1190.86,"endTime":1190.92,"body":"a"},{"speaker":"Frank Cowell","startTime":1190.92,"endTime":1191.19,"body":"lot"},{"speaker":"Frank Cowell","startTime":1191.195,"endTime":1191.28,"body":"of"},{"speaker":"Frank Cowell","startTime":1191.28,"endTime":1191.73,"body":"smaller"},{"speaker":"Frank Cowell","startTime":1191.73,"endTime":1192.21,"body":"businesses"},{"speaker":"Frank Cowell","startTime":1192.21,"endTime":1192.42,"body":"don't"},{"speaker":"Frank Cowell","startTime":1192.42,"endTime":1193.05,"body":"understand."},{"speaker":"Frank Cowell","startTime":1193.3799999999999,"endTime":1193.53,"body":"You"},{"speaker":"Frank Cowell","startTime":1193.535,"endTime":1193.83,"body":"don't"},{"speaker":"Frank Cowell","startTime":1193.83,"endTime":1193.98,"body":"do"},{"speaker":"Frank Cowell","startTime":1193.985,"endTime":1194.46,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1194.46,"endTime":1194.6399999999999,"body":"as"},{"speaker":"Frank Cowell","startTime":1194.6399999999999,"endTime":1194.73,"body":"your"},{"speaker":"Frank Cowell","startTime":1194.73,"endTime":1195.1499999999999,"body":"standard"},{"speaker":"Frank Cowell","startTime":1195.1499999999999,"endTime":1195.42,"body":"growth"},{"speaker":"Frank Cowell","startTime":1195.425,"endTime":1195.75,"body":"engine."},{"speaker":"Frank Cowell","startTime":1195.75,"endTime":1195.8999999999999,"body":"You"},{"speaker":"Frank Cowell","startTime":1195.8999999999999,"endTime":1196.05,"body":"do"},{"speaker":"Frank Cowell","startTime":1196.05,"endTime":1196.17,"body":"it"},{"speaker":"Frank Cowell","startTime":1196.17,"endTime":1196.35,"body":"for"},{"speaker":"Frank Cowell","startTime":1196.35,"endTime":1196.95,"body":"scale."},{"speaker":"Frank Cowell","startTime":1197.19,"endTime":1197.46,"body":"Once"},{"speaker":"Frank Cowell","startTime":1197.46,"endTime":1197.6399999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":1197.6399999999999,"endTime":1198.09,"body":"offering"},{"speaker":"Frank Cowell","startTime":1198.09,"endTime":1198.18,"body":"is"},{"speaker":"Frank Cowell","startTime":1198.18,"endTime":1198.54,"body":"proven,"},{"speaker":"Frank Cowell","startTime":1198.54,"endTime":1198.66,"body":"and"},{"speaker":"Frank Cowell","startTime":1198.66,"endTime":1198.81,"body":"once"},{"speaker":"Frank Cowell","startTime":1198.81,"endTime":1198.8999999999999,"body":"your"},{"speaker":"Frank Cowell","startTime":1198.905,"endTime":1199.2,"body":"sales"},{"speaker":"Frank Cowell","startTime":1199.2,"endTime":1199.53,"body":"pro"},{"speaker":"Frank Cowell","startTime":1199.6499999999999,"endTime":1200.1,"body":"process"},{"speaker":"Frank Cowell","startTime":1200.1,"endTime":1200.22,"body":"is"},{"speaker":"Frank Cowell","startTime":1200.225,"endTime":1200.6399999999999,"body":"proven,"},{"speaker":"Frank Cowell","startTime":1201.0,"endTime":1201.09,"body":"I"},{"speaker":"Frank Cowell","startTime":1201.09,"endTime":1201.33,"body":"see"},{"speaker":"Frank Cowell","startTime":1201.33,"endTime":1201.66,"body":"way"},{"speaker":"Frank Cowell","startTime":1201.66,"endTime":1201.87,"body":"too"},{"speaker":"Frank Cowell","startTime":1201.87,"endTime":1202.1399999999999,"body":"many"},{"speaker":"Frank Cowell","startTime":1202.1399999999999,"endTime":1202.68,"body":"orgs"},{"speaker":"Frank Cowell","startTime":1202.92,"endTime":1203.25,"body":"thinking"},{"speaker":"Frank Cowell","startTime":1203.25,"endTime":1203.37,"body":"they"},{"speaker":"Frank Cowell","startTime":1203.37,"endTime":1203.49,"body":"have"},{"speaker":"Frank Cowell","startTime":1203.495,"endTime":1203.58,"body":"a"},{"speaker":"Frank Cowell","startTime":1203.58,"endTime":1203.85,"body":"lead"},{"speaker":"Frank Cowell","startTime":1203.85,"endTime":1204.12,"body":"gen."},{"speaker":"Frank Cowell","startTime":1204.8999999999999,"endTime":1205.1399999999999,"body":"When"},{"speaker":"Frank Cowell","startTime":1205.1399999999999,"endTime":1205.26,"body":"in"},{"speaker":"Frank Cowell","startTime":1205.26,"endTime":1205.59,"body":"reality"},{"speaker":"Frank Cowell","startTime":1205.59,"endTime":1205.68,"body":"they"},{"speaker":"Frank Cowell","startTime":1205.68,"endTime":1205.83,"body":"have"},{"speaker":"Frank Cowell","startTime":1205.83,"endTime":1205.98,"body":"an"},{"speaker":"Frank Cowell","startTime":1205.98,"endTime":1206.43,"body":"offering"},{"speaker":"Frank Cowell","startTime":1206.43,"endTime":1206.85,"body":"problem"},{"speaker":"Frank Cowell","startTime":1206.8799999999999,"endTime":1207.0,"body":"or"},{"speaker":"Frank Cowell","startTime":1207.0,"endTime":1207.12,"body":"they"},{"speaker":"Frank Cowell","startTime":1207.12,"endTime":1207.3,"body":"have"},{"speaker":"Frank Cowell","startTime":1207.3,"endTime":1207.42,"body":"a"},{"speaker":"Frank Cowell","startTime":1207.42,"endTime":1207.96,"body":"sales"},{"speaker":"Frank Cowell","startTime":1207.96,"endTime":1208.6499999999999,"body":"system"},{"speaker":"Frank Cowell","startTime":1208.6499999999999,"endTime":1209.1,"body":"problem"},{"speaker":"Frank Cowell","startTime":1209.58,"endTime":1210.03,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1210.03,"endTime":1210.1499999999999,"body":"is"},{"speaker":"Frank Cowell","startTime":1210.155,"endTime":1210.3899999999999,"body":"for"},{"speaker":"Frank Cowell","startTime":1210.3899999999999,"endTime":1211.1399999999999,"body":"scaling,"},{"speaker":"Frank Cowell","startTime":1212.04,"endTime":1212.31,"body":"right?"},{"speaker":"Frank Cowell","startTime":1212.31,"endTime":1212.46,"body":"It's"},{"speaker":"Frank Cowell","startTime":1212.46,"endTime":1212.6399999999999,"body":"not"},{"speaker":"Frank Cowell","startTime":1212.6399999999999,"endTime":1212.79,"body":"for"},{"speaker":"Frank Cowell","startTime":1212.79,"endTime":1213.36,"body":"proving"},{"speaker":"Frank Cowell","startTime":1213.36,"endTime":1213.57,"body":"out"},{"speaker":"Frank Cowell","startTime":1213.57,"endTime":1213.99,"body":"offering."},{"speaker":"Frank Cowell","startTime":1213.99,"endTime":1214.11,"body":"It's"},{"speaker":"Frank Cowell","startTime":1214.11,"endTime":1214.23,"body":"not"},{"speaker":"Frank Cowell","startTime":1214.235,"endTime":1214.3799999999999,"body":"for"},{"speaker":"Frank Cowell","startTime":1214.3799999999999,"endTime":1214.8899999999999,"body":"proving"},{"speaker":"Frank Cowell","startTime":1214.8899999999999,"endTime":1215.22,"body":"out,"},{"speaker":"Frank Cowell","startTime":1215.79,"endTime":1216.24,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1216.75,"endTime":1217.05,"body":"the,"},{"speaker":"Frank Cowell","startTime":1217.05,"endTime":1217.35,"body":"the"},{"speaker":"Frank Cowell","startTime":1217.3799999999999,"endTime":1217.77,"body":"val,"},{"speaker":"Frank Cowell","startTime":1217.8,"endTime":1217.95,"body":"the"},{"speaker":"Frank Cowell","startTime":1217.95,"endTime":1218.28,"body":"value"},{"speaker":"Frank Cowell","startTime":1218.28,"endTime":1218.34,"body":"of"},{"speaker":"Frank Cowell","startTime":1218.34,"endTime":1218.43,"body":"the"},{"speaker":"Frank Cowell","startTime":1218.435,"endTime":1218.79,"body":"offering"},{"speaker":"Frank Cowell","startTime":1218.79,"endTime":1218.91,"body":"and"},{"speaker":"Frank Cowell","startTime":1218.91,"endTime":1219.06,"body":"being"},{"speaker":"Frank Cowell","startTime":1219.065,"endTime":1219.18,"body":"able"},{"speaker":"Frank Cowell","startTime":1219.18,"endTime":1219.24,"body":"to"},{"speaker":"Frank Cowell","startTime":1219.24,"endTime":1219.75,"body":"close"},{"speaker":"Frank Cowell","startTime":1219.78,"endTime":1220.5,"body":"consistently."},{"speaker":"Frank Cowell","startTime":1221.22,"endTime":1221.55,"body":"After"},{"speaker":"Frank Cowell","startTime":1221.55,"endTime":1221.76,"body":"that,"},{"speaker":"Frank Cowell","startTime":1221.7649999999999,"endTime":1221.8799999999999,"body":"then"},{"speaker":"Frank Cowell","startTime":1221.8799999999999,"endTime":1221.97,"body":"we"},{"speaker":"Frank Cowell","startTime":1221.97,"endTime":1222.09,"body":"go"},{"speaker":"Frank Cowell","startTime":1222.095,"endTime":1222.18,"body":"to"},{"speaker":"Frank Cowell","startTime":1222.18,"endTime":1222.57,"body":"admin,"},{"speaker":"Frank Cowell","startTime":1222.57,"endTime":1222.69,"body":"then"},{"speaker":"Frank Cowell","startTime":1222.695,"endTime":1222.78,"body":"we"},{"speaker":"Frank Cowell","startTime":1222.78,"endTime":1222.87,"body":"go"},{"speaker":"Frank Cowell","startTime":1222.87,"endTime":1222.96,"body":"to"},{"speaker":"Frank Cowell","startTime":1222.96,"endTime":1223.44,"body":"finance."},{"speaker":"Frank Cowell","startTime":1223.47,"endTime":1223.68,"body":"So"},{"speaker":"Frank Cowell","startTime":1223.68,"endTime":1223.98,"body":"putting"},{"speaker":"Frank Cowell","startTime":1223.98,"endTime":1224.16,"body":"them"},{"speaker":"Frank Cowell","startTime":1224.16,"endTime":1224.28,"body":"in"},{"speaker":"Frank Cowell","startTime":1224.6,"endTime":1224.76,"body":"that"},{"speaker":"Frank Cowell","startTime":1224.7649999999999,"endTime":1225.0,"body":"order"},{"speaker":"Frank Cowell","startTime":1225.33,"endTime":1225.84,"body":"nets"},{"speaker":"Frank Cowell","startTime":1225.84,"endTime":1225.93,"body":"you"},{"speaker":"Frank Cowell","startTime":1226.16,"endTime":1226.3999999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":1226.405,"endTime":1226.44,"body":"most"},{"speaker":"Frank Cowell","startTime":1226.44,"endTime":1227.04,"body":"momentum"},{"speaker":"Frank Cowell","startTime":1227.04,"endTime":1227.52,"body":"possible."},{"speaker":"Frank Cowell","startTime":1227.52,"endTime":1227.73,"body":"There's"},{"speaker":"Frank Cowell","startTime":1227.73,"endTime":1227.79,"body":"a"},{"speaker":"Frank Cowell","startTime":1227.79,"endTime":1228.06,"body":"really"},{"speaker":"Frank Cowell","startTime":1228.06,"endTime":1228.3,"body":"great"},{"speaker":"Frank Cowell","startTime":1228.3,"endTime":1228.48,"body":"video."},{"speaker":"Frank Cowell","startTime":1229.425,"endTime":1229.5149999999999,"body":"You"},{"speaker":"Frank Cowell","startTime":1229.5149999999999,"endTime":1229.665,"body":"could"},{"speaker":"Frank Cowell","startTime":1229.665,"endTime":1229.905,"body":"find"},{"speaker":"Frank Cowell","startTime":1229.905,"endTime":1230.0249999999999,"body":"on"},{"speaker":"Frank Cowell","startTime":1230.0249999999999,"endTime":1230.5049999999999,"body":"YouTube"},{"speaker":"Frank Cowell","startTime":1230.895,"endTime":1231.2549999999999,"body":"where,"},{"speaker":"Frank Cowell","startTime":1231.285,"endTime":1231.675,"body":"um,"},{"speaker":"Frank Cowell","startTime":1231.975,"endTime":1232.065,"body":"a"},{"speaker":"Frank Cowell","startTime":1232.065,"endTime":1232.455,"body":"gentleman"},{"speaker":"Frank Cowell","startTime":1232.455,"endTime":1232.815,"body":"knocks"},{"speaker":"Frank Cowell","startTime":1232.815,"endTime":1233.295,"body":"over"},{"speaker":"Frank Cowell","startTime":1233.5049999999999,"endTime":1233.805,"body":"these"},{"speaker":"Frank Cowell","startTime":1233.805,"endTime":1234.5249999999999,"body":"dominoes"},{"speaker":"Frank Cowell","startTime":1234.855,"endTime":1234.975,"body":"and"},{"speaker":"Frank Cowell","startTime":1234.98,"endTime":1235.035,"body":"he"},{"speaker":"Frank Cowell","startTime":1235.035,"endTime":1235.335,"body":"starts"},{"speaker":"Frank Cowell","startTime":1235.335,"endTime":1235.485,"body":"with"},{"speaker":"Frank Cowell","startTime":1235.485,"endTime":1235.575,"body":"a"},{"speaker":"Frank Cowell","startTime":1235.575,"endTime":1236.055,"body":"domino"},{"speaker":"Frank Cowell","startTime":1236.055,"endTime":1236.2649999999999,"body":"that's"},{"speaker":"Frank Cowell","startTime":1236.2649999999999,"endTime":1236.805,"body":"probably"},{"speaker":"Frank Cowell","startTime":1236.805,"endTime":1237.285,"body":"around,"},{"speaker":"Frank Cowell","startTime":1237.345,"endTime":1237.465,"body":"you"},{"speaker":"Frank Cowell","startTime":1237.465,"endTime":1237.795,"body":"know,"},{"speaker":"Frank Cowell","startTime":1238.305,"endTime":1238.575,"body":"two"},{"speaker":"Frank Cowell","startTime":1238.935,"endTime":1239.095,"body":"inches"},{"speaker":"Frank Cowell","startTime":1239.1,"endTime":1239.295,"body":"high."},{"speaker":"Frank Cowell","startTime":1239.415,"endTime":1239.565,"body":"It's"},{"speaker":"Frank Cowell","startTime":1239.565,"endTime":1239.715,"body":"a"},{"speaker":"Frank Cowell","startTime":1239.715,"endTime":1239.985,"body":"just"},{"speaker":"Frank Cowell","startTime":1239.985,"endTime":1240.045,"body":"a"},{"speaker":"Frank Cowell","startTime":1240.045,"endTime":1240.615,"body":"normal,"},{"speaker":"Michael Hartmann","startTime":1240.855,"endTime":1241.175,"body":"I've,"},{"speaker":"Frank Cowell","startTime":1242.175,"endTime":1242.325,"body":"and"},{"speaker":"Frank Cowell","startTime":1242.325,"endTime":1242.445,"body":"at"},{"speaker":"Frank Cowell","startTime":1242.445,"endTime":1242.595,"body":"the"},{"speaker":"Frank Cowell","startTime":1242.6,"endTime":1242.985,"body":"end"},{"speaker":"Frank Cowell","startTime":1242.985,"endTime":1243.225,"body":"there's"},{"speaker":"Frank Cowell","startTime":1243.23,"endTime":1243.405,"body":"this"},{"speaker":"Frank Cowell","startTime":1243.405,"endTime":1244.185,"body":"massive"},{"speaker":"Frank Cowell","startTime":1244.185,"endTime":1244.605,"body":"200"},{"speaker":"Frank Cowell","startTime":1244.605,"endTime":1244.965,"body":"pound"},{"speaker":"Frank Cowell","startTime":1244.97,"endTime":1245.535,"body":"slab"},{"speaker":"Frank Cowell","startTime":1246.045,"endTime":1246.195,"body":"that"},{"speaker":"Frank Cowell","startTime":1246.195,"endTime":1246.375,"body":"he's"},{"speaker":"Frank Cowell","startTime":1246.375,"endTime":1246.615,"body":"able"},{"speaker":"Frank Cowell","startTime":1246.615,"endTime":1246.735,"body":"to"},{"speaker":"Frank Cowell","startTime":1246.735,"endTime":1247.0049999999999,"body":"knock"},{"speaker":"Frank Cowell","startTime":1247.0049999999999,"endTime":1247.455,"body":"over."},{"speaker":"Frank Cowell","startTime":1248.055,"endTime":1248.445,"body":"And"},{"speaker":"Frank Cowell","startTime":1249.175,"endTime":1249.595,"body":"the"},{"speaker":"Frank Cowell","startTime":1249.6,"endTime":1249.975,"body":"reason"},{"speaker":"Frank Cowell","startTime":1250.035,"endTime":1250.235,"body":"he"},{"speaker":"Frank Cowell","startTime":1250.235,"endTime":1250.355,"body":"is"},{"speaker":"Frank Cowell","startTime":1250.355,"endTime":1250.356,"body":"able"},{"speaker":"Frank Cowell","startTime":1250.3609999999999,"endTime":1250.425,"body":"to"},{"speaker":"Frank Cowell","startTime":1250.43,"endTime":1250.575,"body":"do"},{"speaker":"Frank Cowell","startTime":1250.575,"endTime":1250.725,"body":"that"},{"speaker":"Frank Cowell","startTime":1250.725,"endTime":1250.845,"body":"is"},{"speaker":"Frank Cowell","startTime":1250.845,"endTime":1251.085,"body":"because"},{"speaker":"Frank Cowell","startTime":1251.085,"endTime":1251.235,"body":"he"},{"speaker":"Frank Cowell","startTime":1251.235,"endTime":1251.5049999999999,"body":"lined"},{"speaker":"Frank Cowell","startTime":1251.5049999999999,"endTime":1251.625,"body":"up"},{"speaker":"Frank Cowell","startTime":1251.625,"endTime":1251.715,"body":"the"},{"speaker":"Frank Cowell","startTime":1251.715,"endTime":1252.285,"body":"dominoes"},{"speaker":"Frank Cowell","startTime":1252.315,"endTime":1252.5249999999999,"body":"in"},{"speaker":"Frank Cowell","startTime":1252.795,"endTime":1252.955,"body":"the"},{"speaker":"Frank Cowell","startTime":1252.96,"endTime":1253.095,"body":"right."},{"speaker":"Frank Cowell","startTime":1254.19,"endTime":1254.43,"body":"If"},{"speaker":"Frank Cowell","startTime":1254.43,"endTime":1254.55,"body":"the"},{"speaker":"Frank Cowell","startTime":1254.55,"endTime":1255.03,"body":"second"},{"speaker":"Frank Cowell","startTime":1255.03,"endTime":1255.51,"body":"domino"},{"speaker":"Frank Cowell","startTime":1255.51,"endTime":1255.66,"body":"was"},{"speaker":"Frank Cowell","startTime":1255.665,"endTime":1255.78,"body":"the"},{"speaker":"Frank Cowell","startTime":1255.78,"endTime":1256.23,"body":"200"},{"speaker":"Frank Cowell","startTime":1256.23,"endTime":1256.53,"body":"pound"},{"speaker":"Frank Cowell","startTime":1256.53,"endTime":1257.1,"body":"slab"},{"speaker":"Frank Cowell","startTime":1257.1,"endTime":1257.34,"body":"right"},{"speaker":"Frank Cowell","startTime":1257.34,"endTime":1257.6399999999999,"body":"after"},{"speaker":"Frank Cowell","startTime":1257.6399999999999,"endTime":1257.85,"body":"the"},{"speaker":"Frank Cowell","startTime":1257.8799999999999,"endTime":1258.12,"body":"two"},{"speaker":"Frank Cowell","startTime":1258.12,"endTime":1258.33,"body":"inch"},{"speaker":"Frank Cowell","startTime":1258.33,"endTime":1258.84,"body":"domino,"},{"speaker":"Frank Cowell","startTime":1260.01,"endTime":1260.16,"body":"it"},{"speaker":"Frank Cowell","startTime":1260.16,"endTime":1260.34,"body":"would've"},{"speaker":"Frank Cowell","startTime":1260.34,"endTime":1260.82,"body":"stopped."},{"speaker":"Frank Cowell","startTime":1260.82,"endTime":1260.94,"body":"He"},{"speaker":"Frank Cowell","startTime":1260.94,"endTime":1261.18,"body":"wouldn't"},{"speaker":"Frank Cowell","startTime":1261.18,"endTime":1261.24,"body":"have"},{"speaker":"Frank Cowell","startTime":1261.24,"endTime":1261.33,"body":"been"},{"speaker":"Frank Cowell","startTime":1261.33,"endTime":1261.54,"body":"able"},{"speaker":"Frank Cowell","startTime":1261.54,"endTime":1261.6,"body":"to"},{"speaker":"Frank Cowell","startTime":1261.6,"endTime":1261.87,"body":"knock"},{"speaker":"Frank Cowell","startTime":1261.87,"endTime":1261.96,"body":"it"},{"speaker":"Frank Cowell","startTime":1261.965,"endTime":1262.32,"body":"over."},{"speaker":"Frank Cowell","startTime":1262.53,"endTime":1262.6499999999999,"body":"And"},{"speaker":"Frank Cowell","startTime":1262.6499999999999,"endTime":1262.77,"body":"so"},{"speaker":"Frank Cowell","startTime":1262.77,"endTime":1262.95,"body":"that's"},{"speaker":"Frank Cowell","startTime":1262.95,"endTime":1263.1299999999999,"body":"what"},{"speaker":"Frank Cowell","startTime":1263.1299999999999,"endTime":1263.58,"body":"Momentum"},{"speaker":"Frank Cowell","startTime":1264.0,"endTime":1264.08,"body":"Priority"},{"speaker":"Frank Cowell","startTime":1264.085,"endTime":1264.45,"body":"Management"},{"speaker":"Frank Cowell","startTime":1264.45,"endTime":1264.57,"body":"is"},{"speaker":"Frank Cowell","startTime":1264.57,"endTime":1264.8999999999999,"body":"about."},{"speaker":"Frank Cowell","startTime":1264.8999999999999,"endTime":1265.05,"body":"It's"},{"speaker":"Frank Cowell","startTime":1265.05,"endTime":1265.29,"body":"about"},{"speaker":"Frank Cowell","startTime":1265.295,"endTime":1265.56,"body":"making"},{"speaker":"Frank Cowell","startTime":1265.56,"endTime":1265.8,"body":"sure"},{"speaker":"Frank Cowell","startTime":1265.8,"endTime":1266.07,"body":"that"},{"speaker":"Frank Cowell","startTime":1266.49,"endTime":1266.73,"body":"as"},{"speaker":"Frank Cowell","startTime":1266.73,"endTime":1266.79,"body":"an"},{"speaker":"Frank Cowell","startTime":1266.795,"endTime":1267.36,"body":"organization,"},{"speaker":"Frank Cowell","startTime":1267.36,"endTime":1267.48,"body":"we"},{"speaker":"Frank Cowell","startTime":1267.48,"endTime":1267.66,"body":"know"},{"speaker":"Frank Cowell","startTime":1267.665,"endTime":1267.78,"body":"our"},{"speaker":"Frank Cowell","startTime":1267.78,"endTime":1267.99,"body":"true"},{"speaker":"Frank Cowell","startTime":1267.99,"endTime":1268.32,"body":"North,"},{"speaker":"Frank Cowell","startTime":1268.86,"endTime":1268.95,"body":"and"},{"speaker":"Frank Cowell","startTime":1268.955,"endTime":1269.04,"body":"we"},{"speaker":"Frank Cowell","startTime":1269.04,"endTime":1269.25,"body":"have"},{"speaker":"Frank Cowell","startTime":1269.25,"endTime":1269.34,"body":"a"},{"speaker":"Frank Cowell","startTime":1269.34,"endTime":1269.82,"body":"team"},{"speaker":"Frank Cowell","startTime":1269.82,"endTime":1270.21,"body":"built"},{"speaker":"Frank Cowell","startTime":1270.84,"endTime":1271.05,"body":"that"},{"speaker":"Frank Cowell","startTime":1271.055,"endTime":1271.44,"body":"matches"},{"speaker":"Frank Cowell","startTime":1271.445,"endTime":1271.56,"body":"our"},{"speaker":"Frank Cowell","startTime":1271.56,"endTime":1271.77,"body":"true"},{"speaker":"Frank Cowell","startTime":1271.7749999999999,"endTime":1272.1299999999999,"body":"North"},{"speaker":"Frank Cowell","startTime":1272.28,"endTime":1272.43,"body":"with"},{"speaker":"Frank Cowell","startTime":1272.43,"endTime":1272.67,"body":"core"},{"speaker":"Frank Cowell","startTime":1272.67,"endTime":1273.21,"body":"values"},{"speaker":"Frank Cowell","startTime":1273.21,"endTime":1273.3,"body":"and"},{"speaker":"Frank Cowell","startTime":1273.78,"endTime":1274.23,"body":"excited"},{"speaker":"Frank Cowell","startTime":1274.235,"endTime":1274.32,"body":"about"},{"speaker":"Frank Cowell","startTime":1274.44,"endTime":1274.5,"body":"the"},{"speaker":"Frank Cowell","startTime":1274.5,"endTime":1274.8,"body":"vision"},{"speaker":"Frank Cowell","startTime":1274.8,"endTime":1274.86,"body":"of"},{"speaker":"Frank Cowell","startTime":1275.12,"endTime":1275.2,"body":"the"},{"speaker":"Frank Cowell","startTime":1275.205,"endTime":1275.31,"body":"mission."},{"speaker":"Frank Cowell","startTime":1275.82,"endTime":1275.97,"body":"We"},{"speaker":"Frank Cowell","startTime":1275.97,"endTime":1276.09,"body":"have"},{"speaker":"Frank Cowell","startTime":1276.28,"endTime":1276.48,"body":"a"},{"speaker":"Frank Cowell","startTime":1276.485,"endTime":1276.72,"body":"culture"},{"speaker":"Frank Cowell","startTime":1276.78,"endTime":1277.11,"body":"of"},{"speaker":"Frank Cowell","startTime":1277.11,"endTime":1277.5,"body":"getting"},{"speaker":"Frank Cowell","startTime":1277.5,"endTime":1277.86,"body":"stuff"},{"speaker":"Frank Cowell","startTime":1277.86,"endTime":1278.19,"body":"done."},{"speaker":"Frank Cowell","startTime":1278.25,"endTime":1278.73,"body":"Elite"},{"speaker":"Frank Cowell","startTime":1278.735,"endTime":1279.42,"body":"implementation,"},{"speaker":"Frank Cowell","startTime":1279.42,"endTime":1279.51,"body":"no"},{"speaker":"Frank Cowell","startTime":1279.51,"endTime":1279.75,"body":"matter"},{"speaker":"Frank Cowell","startTime":1279.7549999999999,"endTime":1279.96,"body":"what"},{"speaker":"Frank Cowell","startTime":1279.965,"endTime":1280.1399999999999,"body":"our"},{"speaker":"Frank Cowell","startTime":1280.1399999999999,"endTime":1280.56,"body":"problem"},{"speaker":"Frank Cowell","startTime":1280.56,"endTime":1280.68,"body":"is"},{"speaker":"Frank Cowell","startTime":1280.68,"endTime":1280.77,"body":"in"},{"speaker":"Frank Cowell","startTime":1280.77,"endTime":1280.86,"body":"the"},{"speaker":"Frank Cowell","startTime":1280.86,"endTime":1281.07,"body":"org,"},{"speaker":"Frank Cowell","startTime":1281.07,"endTime":1281.1299999999999,"body":"no"},{"speaker":"Frank Cowell","startTime":1281.1299999999999,"endTime":1281.37,"body":"matter"},{"speaker":"Frank Cowell","startTime":1281.375,"endTime":1281.55,"body":"what"},{"speaker":"Frank Cowell","startTime":1281.55,"endTime":1281.67,"body":"we're"},{"speaker":"Frank Cowell","startTime":1282.0,"endTime":1282.12,"body":"tackling."},{"speaker":"Frank Cowell","startTime":1282.66,"endTime":1282.81,"body":"We"},{"speaker":"Frank Cowell","startTime":1282.81,"endTime":1282.99,"body":"get"},{"speaker":"Frank Cowell","startTime":1282.99,"endTime":1283.23,"body":"stuff"},{"speaker":"Frank Cowell","startTime":1283.23,"endTime":1283.5,"body":"done."},{"speaker":"Frank Cowell","startTime":1283.5,"endTime":1283.6499999999999,"body":"We're"},{"speaker":"Frank Cowell","startTime":1283.6499999999999,"endTime":1284.22,"body":"consistent."},{"speaker":"Frank Cowell","startTime":1284.22,"endTime":1284.34,"body":"We"},{"speaker":"Frank Cowell","startTime":1284.34,"endTime":1284.49,"body":"hit"},{"speaker":"Frank Cowell","startTime":1284.49,"endTime":1284.58,"body":"our"},{"speaker":"Frank Cowell","startTime":1284.58,"endTime":1285.0,"body":"targets,"},{"speaker":"Frank Cowell","startTime":1285.0,"endTime":1285.12,"body":"we"},{"speaker":"Frank Cowell","startTime":1285.12,"endTime":1285.33,"body":"keep"},{"speaker":"Frank Cowell","startTime":1285.33,"endTime":1285.42,"body":"our"},{"speaker":"Frank Cowell","startTime":1285.42,"endTime":1285.99,"body":"promises,"},{"speaker":"Frank Cowell","startTime":1285.99,"endTime":1286.11,"body":"we're"},{"speaker":"Frank Cowell","startTime":1286.11,"endTime":1286.74,"body":"accountable."},{"speaker":"Frank Cowell","startTime":1286.98,"endTime":1287.07,"body":"We"},{"speaker":"Frank Cowell","startTime":1287.07,"endTime":1287.28,"body":"make"},{"speaker":"Frank Cowell","startTime":1287.28,"endTime":1287.76,"body":"decisions"},{"speaker":"Frank Cowell","startTime":1287.76,"endTime":1288.09,"body":"towards"},{"speaker":"Frank Cowell","startTime":1288.09,"endTime":1288.1499999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":1288.1499999999999,"endTime":1288.3,"body":"true"},{"speaker":"Frank Cowell","startTime":1288.3,"endTime":1288.6,"body":"north."},{"speaker":"Frank Cowell","startTime":1289.6499999999999,"endTime":1289.98,"body":"Then"},{"speaker":"Frank Cowell","startTime":1289.98,"endTime":1290.16,"body":"from"},{"speaker":"Frank Cowell","startTime":1290.16,"endTime":1290.34,"body":"there"},{"speaker":"Frank Cowell","startTime":1290.345,"endTime":1290.46,"body":"we"},{"speaker":"Frank Cowell","startTime":1290.46,"endTime":1290.6399999999999,"body":"go"},{"speaker":"Frank Cowell","startTime":1290.6399999999999,"endTime":1290.82,"body":"into"},{"speaker":"Frank Cowell","startTime":1290.82,"endTime":1291.24,"body":"offering"},{"speaker":"Frank Cowell","startTime":1291.24,"endTime":1291.36,"body":"and"},{"speaker":"Frank Cowell","startTime":1291.365,"endTime":1291.54,"body":"so"},{"speaker":"Frank Cowell","startTime":1291.54,"endTime":1291.72,"body":"on."},{"speaker":"Frank Cowell","startTime":1291.99,"endTime":1292.26,"body":"So"},{"speaker":"Frank Cowell","startTime":1292.26,"endTime":1292.77,"body":"that"},{"speaker":"Frank Cowell","startTime":1292.83,"endTime":1293.1299999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":1293.1299999999999,"endTime":1293.49,"body":"order"},{"speaker":"Frank Cowell","startTime":1293.49,"endTime":1293.6399999999999,"body":"is"},{"speaker":"Frank Cowell","startTime":1293.6399999999999,"endTime":1294.03,"body":"so"},{"speaker":"Frank Cowell","startTime":1294.03,"endTime":1294.48,"body":"critical"},{"speaker":"Frank Cowell","startTime":1294.485,"endTime":1294.87,"body":"because"},{"speaker":"Frank Cowell","startTime":1295.32,"endTime":1295.5,"body":"if"},{"speaker":"Frank Cowell","startTime":1295.5,"endTime":1295.59,"body":"you"},{"speaker":"Frank Cowell","startTime":1295.59,"endTime":1295.98,"body":"focus"},{"speaker":"Frank Cowell","startTime":1295.985,"endTime":1296.1299999999999,"body":"on"},{"speaker":"Frank Cowell","startTime":1296.1299999999999,"endTime":1296.37,"body":"one"},{"speaker":"Frank Cowell","startTime":1296.37,"endTime":1296.67,"body":"later"},{"speaker":"Frank Cowell","startTime":1296.67,"endTime":1296.85,"body":"as"},{"speaker":"Frank Cowell","startTime":1296.855,"endTime":1296.94,"body":"an"},{"speaker":"Frank Cowell","startTime":1296.94,"endTime":1297.3899999999999,"body":"obsession"},{"speaker":"Frank Cowell","startTime":1297.3899999999999,"endTime":1297.48,"body":"of"},{"speaker":"Frank Cowell","startTime":1297.48,"endTime":1297.57,"body":"the"},{"speaker":"Frank Cowell","startTime":1297.57,"endTime":1297.75,"body":"org,"},{"speaker":"Frank Cowell","startTime":1297.75,"endTime":1297.8999999999999,"body":"but"},{"speaker":"Frank Cowell","startTime":1297.905,"endTime":1297.99,"body":"you"},{"speaker":"Frank Cowell","startTime":1297.99,"endTime":1298.29,"body":"haven't"},{"speaker":"Frank Cowell","startTime":1298.29,"endTime":1298.6499999999999,"body":"solved"},{"speaker":"Frank Cowell","startTime":1298.6499999999999,"endTime":1298.71,"body":"a"},{"speaker":"Frank Cowell","startTime":1298.71,"endTime":1299.52,"body":"previous,"},{"speaker":"Frank Cowell","startTime":1299.97,"endTime":1300.12,"body":"you're"},{"speaker":"Frank Cowell","startTime":1300.12,"endTime":1300.36,"body":"going"},{"speaker":"Frank Cowell","startTime":1300.365,"endTime":1300.42,"body":"to"},{"speaker":"Frank Cowell","startTime":1300.42,"endTime":1300.57,"body":"be"},{"speaker":"Frank Cowell","startTime":1300.57,"endTime":1300.96,"body":"spinning"},{"speaker":"Frank Cowell","startTime":1300.96,"endTime":1301.11,"body":"your"},{"speaker":"Frank Cowell","startTime":1301.11,"endTime":1301.44,"body":"wheels."},{"speaker":"Frank Cowell","startTime":1301.44,"endTime":1301.56,"body":"You're"},{"speaker":"Frank Cowell","startTime":1301.56,"endTime":1301.86,"body":"going"},{"speaker":"Frank Cowell","startTime":1301.86,"endTime":1302.25,"body":"to"},{"speaker":"Frank Cowell","startTime":1302.28,"endTime":1302.67,"body":"not"},{"speaker":"Frank Cowell","startTime":1302.76,"endTime":1303.0,"body":"be"},{"speaker":"Frank Cowell","startTime":1303.06,"endTime":1303.6299999999999,"body":"nearly"},{"speaker":"Frank Cowell","startTime":1303.6299999999999,"endTime":1303.69,"body":"as"},{"speaker":"Frank Cowell","startTime":1303.94,"endTime":1304.26,"body":"efficient"},{"speaker":"Frank Cowell","startTime":1304.26,"endTime":1304.261,"body":"and"},{"speaker":"Frank Cowell","startTime":1304.266,"endTime":1304.47,"body":"gain"},{"speaker":"Frank Cowell","startTime":1304.47,"endTime":1304.56,"body":"the"},{"speaker":"Frank Cowell","startTime":1304.565,"endTime":1305.04,"body":"momentum"},{"speaker":"Frank Cowell","startTime":1305.04,"endTime":1305.16,"body":"that"},{"speaker":"Frank Cowell","startTime":1305.16,"endTime":1305.28,"body":"you"},{"speaker":"Frank Cowell","startTime":1305.28,"endTime":1305.73,"body":"possibly."},{"speaker":"Michael Hartmann","startTime":1307.98,"endTime":1308.19,"body":"It's"},{"speaker":"Michael Hartmann","startTime":1308.19,"endTime":1308.82,"body":"interesting."},{"speaker":"Michael Hartmann","startTime":1309.69,"endTime":1309.72,"body":"A"},{"speaker":"Michael Hartmann","startTime":1309.72,"endTime":1309.99,"body":"couple"},{"speaker":"Michael Hartmann","startTime":1309.99,"endTime":1310.05,"body":"of"},{"speaker":"Michael Hartmann","startTime":1310.05,"endTime":1310.32,"body":"thoughts"},{"speaker":"Michael Hartmann","startTime":1310.32,"endTime":1310.41,"body":"and"},{"speaker":"Michael Hartmann","startTime":1310.415,"endTime":1310.59,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":1310.59,"endTime":1310.6499999999999,"body":"a"},{"speaker":"Michael Hartmann","startTime":1310.6499999999999,"endTime":1310.92,"body":"follow"},{"speaker":"Michael Hartmann","startTime":1310.92,"endTime":1311.01,"body":"up,"},{"speaker":"Michael Hartmann","startTime":1311.01,"endTime":1311.16,"body":"but"},{"speaker":"Michael Hartmann","startTime":1311.165,"endTime":1311.34,"body":"what"},{"speaker":"Michael Hartmann","startTime":1311.37,"endTime":1311.55,"body":"my,"},{"speaker":"Michael Hartmann","startTime":1311.73,"endTime":1311.97,"body":"my"},{"speaker":"Michael Hartmann","startTime":1311.97,"endTime":1312.3,"body":"big"},{"speaker":"Michael Hartmann","startTime":1312.3899999999999,"endTime":1312.81,"body":"takeaway"},{"speaker":"Michael Hartmann","startTime":1312.81,"endTime":1312.96,"body":"from"},{"speaker":"Michael Hartmann","startTime":1312.96,"endTime":1313.1399999999999,"body":"this"},{"speaker":"Michael Hartmann","startTime":1313.1399999999999,"endTime":1313.6499999999999,"body":"was"},{"speaker":"Michael Hartmann","startTime":1313.68,"endTime":1314.1299999999999,"body":"I,"},{"speaker":"Michael Hartmann","startTime":1314.135,"endTime":1314.19,"body":"I"},{"speaker":"Michael Hartmann","startTime":1314.31,"endTime":1314.46,"body":"when"},{"speaker":"Michael Hartmann","startTime":1314.46,"endTime":1314.55,"body":"you"},{"speaker":"Michael Hartmann","startTime":1314.55,"endTime":1314.67,"body":"were"},{"speaker":"Michael Hartmann","startTime":1314.67,"endTime":1315.24,"body":"describing"},{"speaker":"Michael Hartmann","startTime":1315.245,"endTime":1315.6299999999999,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":1315.6299999999999,"endTime":1315.75,"body":"as"},{"speaker":"Michael Hartmann","startTime":1315.75,"endTime":1315.84,"body":"the"},{"speaker":"Michael Hartmann","startTime":1315.84,"endTime":1316.02,"body":"thing"},{"speaker":"Michael Hartmann","startTime":1316.02,"endTime":1316.1399999999999,"body":"for"},{"speaker":"Michael Hartmann","startTime":1316.1399999999999,"endTime":1316.77,"body":"scale,"},{"speaker":"Michael Hartmann","startTime":1317.07,"endTime":1317.19,"body":"you"},{"speaker":"Michael Hartmann","startTime":1317.19,"endTime":1317.25,"body":"know,"},{"speaker":"Michael Hartmann","startTime":1317.25,"endTime":1317.7,"body":"after"},{"speaker":"Michael Hartmann","startTime":1317.91,"endTime":1318.12,"body":"kind"},{"speaker":"Michael Hartmann","startTime":1318.125,"endTime":1318.18,"body":"of"},{"speaker":"Michael Hartmann","startTime":1318.18,"endTime":1318.48,"body":"get,"},{"speaker":"Michael Hartmann","startTime":1318.48,"endTime":1318.75,"body":"getting"},{"speaker":"Michael Hartmann","startTime":1318.75,"endTime":1318.84,"body":"the"},{"speaker":"Michael Hartmann","startTime":1318.845,"endTime":1319.11,"body":"sales"},{"speaker":"Michael Hartmann","startTime":1319.11,"endTime":1319.53,"body":"process"},{"speaker":"Michael Hartmann","startTime":1319.53,"endTime":1319.77,"body":"figured"},{"speaker":"Michael Hartmann","startTime":1319.77,"endTime":1320.1,"body":"out,"},{"speaker":"Michael Hartmann","startTime":1320.6399999999999,"endTime":1320.73,"body":"I,"},{"speaker":"Michael Hartmann","startTime":1320.73,"endTime":1321.06,"body":"I"},{"speaker":"Michael Hartmann","startTime":1321.06,"endTime":1321.24,"body":"know"},{"speaker":"Michael Hartmann","startTime":1321.24,"endTime":1321.45,"body":"I've"},{"speaker":"Michael Hartmann","startTime":1321.45,"endTime":1321.81,"body":"seen"},{"speaker":"Michael Hartmann","startTime":1322.19,"endTime":1322.27,"body":"multiple"},{"speaker":"Michael Hartmann","startTime":1322.2749999999999,"endTime":1322.41,"body":"times"},{"speaker":"Michael Hartmann","startTime":1322.41,"endTime":1322.5,"body":"over"},{"speaker":"Michael Hartmann","startTime":1322.5,"endTime":1322.59,"body":"the"},{"speaker":"Michael Hartmann","startTime":1322.59,"endTime":1322.86,"body":"course"},{"speaker":"Michael Hartmann","startTime":1322.86,"endTime":1322.92,"body":"of"},{"speaker":"Michael Hartmann","startTime":1322.92,"endTime":1322.98,"body":"the"},{"speaker":"Michael Hartmann","startTime":1322.98,"endTime":1323.1299999999999,"body":"last"},{"speaker":"Michael Hartmann","startTime":1323.1299999999999,"endTime":1323.28,"body":"few"},{"speaker":"Michael Hartmann","startTime":1323.28,"endTime":1323.43,"body":"years"},{"speaker":"Michael Hartmann","startTime":1323.43,"endTime":1323.52,"body":"in"},{"speaker":"Michael Hartmann","startTime":1323.52,"endTime":1323.73,"body":"different"},{"speaker":"Michael Hartmann","startTime":1323.73,"endTime":1324.18,"body":"communities,"},{"speaker":"Michael Hartmann","startTime":1324.18,"endTime":1324.75,"body":"people"},{"speaker":"Michael Hartmann","startTime":1324.78,"endTime":1324.93,"body":"in"},{"speaker":"Michael Hartmann","startTime":1324.93,"endTime":1325.41,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":1325.41,"endTime":1325.68,"body":"saying"},{"speaker":"Michael Hartmann","startTime":1325.68,"endTime":1325.86,"body":"like,"},{"speaker":"Michael Hartmann","startTime":1326.19,"endTime":1326.7,"body":"marketing,"},{"speaker":"Michael Hartmann","startTime":1326.7,"endTime":1327.0,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":1327.0,"endTime":1327.27,"body":"ops."},{"speaker":"Michael Hartmann","startTime":1327.27,"endTime":1327.48,"body":"Right."},{"speaker":"Michael Hartmann","startTime":1327.51,"endTime":1327.84,"body":"Can't"},{"speaker":"Michael Hartmann","startTime":1327.84,"endTime":1328.2,"body":"solve"},{"speaker":"Michael Hartmann","startTime":1328.2,"endTime":1328.56,"body":"for."},{"speaker":"Michael Hartmann","startTime":1329.2649999999999,"endTime":1329.595,"body":"Product"},{"speaker":"Michael Hartmann","startTime":1329.595,"endTime":1329.865,"body":"market"},{"speaker":"Michael Hartmann","startTime":1329.865,"endTime":1330.165,"body":"fit,"},{"speaker":"Michael Hartmann","startTime":1330.435,"endTime":1330.7649999999999,"body":"right?"},{"speaker":"Michael Hartmann","startTime":1330.885,"endTime":1331.485,"body":"So,"},{"speaker":"Frank Cowell","startTime":1331.8,"endTime":1332.1,"body":"Thousand."},{"speaker":"Michael Hartmann","startTime":1332.625,"endTime":1333.105,"body":"um,"},{"speaker":"Michael Hartmann","startTime":1333.285,"endTime":1333.405,"body":"it"},{"speaker":"Michael Hartmann","startTime":1333.405,"endTime":1333.645,"body":"can"},{"speaker":"Michael Hartmann","startTime":1333.915,"endTime":1334.425,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":1334.425,"endTime":1335.325,"body":"temporarily"},{"speaker":"Michael Hartmann","startTime":1335.745,"endTime":1336.045,"body":"fill"},{"speaker":"Michael Hartmann","startTime":1336.045,"endTime":1336.105,"body":"a"},{"speaker":"Michael Hartmann","startTime":1336.105,"endTime":1336.315,"body":"little"},{"speaker":"Michael Hartmann","startTime":1336.315,"endTime":1336.405,"body":"bit"},{"speaker":"Michael Hartmann","startTime":1336.405,"endTime":1336.495,"body":"of"},{"speaker":"Michael Hartmann","startTime":1336.495,"endTime":1336.555,"body":"a"},{"speaker":"Michael Hartmann","startTime":1336.555,"endTime":1336.795,"body":"gap,"},{"speaker":"Michael Hartmann","startTime":1336.795,"endTime":1336.915,"body":"but"},{"speaker":"Michael Hartmann","startTime":1336.915,"endTime":1337.0049999999999,"body":"it's"},{"speaker":"Michael Hartmann","startTime":1337.01,"endTime":1337.215,"body":"never"},{"speaker":"Michael Hartmann","startTime":1337.215,"endTime":1337.425,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":1337.425,"endTime":1337.605,"body":"be"},{"speaker":"Michael Hartmann","startTime":1337.61,"endTime":1337.665,"body":"a"},{"speaker":"Michael Hartmann","startTime":1337.665,"endTime":1337.845,"body":"long"},{"speaker":"Michael Hartmann","startTime":1337.845,"endTime":1338.085,"body":"term"},{"speaker":"Michael Hartmann","startTime":1338.09,"endTime":1338.385,"body":"thing."},{"speaker":"Michael Hartmann","startTime":1339.105,"endTime":1339.645,"body":"Um,"},{"speaker":"Michael Hartmann","startTime":1340.035,"endTime":1340.245,"body":"this"},{"speaker":"Michael Hartmann","startTime":1340.245,"endTime":1340.365,"body":"may"},{"speaker":"Michael Hartmann","startTime":1340.365,"endTime":1340.485,"body":"be"},{"speaker":"Michael Hartmann","startTime":1340.485,"endTime":1340.725,"body":"getting"},{"speaker":"Michael Hartmann","startTime":1340.73,"endTime":1341.115,"body":"into,"},{"speaker":"Michael Hartmann","startTime":1341.205,"endTime":1341.355,"body":"you"},{"speaker":"Michael Hartmann","startTime":1341.36,"endTime":1341.535,"body":"know,"},{"speaker":"Michael Hartmann","startTime":1341.535,"endTime":1341.655,"body":"the"},{"speaker":"Michael Hartmann","startTime":1341.655,"endTime":1341.865,"body":"part"},{"speaker":"Michael Hartmann","startTime":1341.865,"endTime":1342.075,"body":"that"},{"speaker":"Michael Hartmann","startTime":1342.105,"endTime":1342.405,"body":"you"},{"speaker":"Michael Hartmann","startTime":1342.405,"endTime":1342.645,"body":"made"},{"speaker":"Michael Hartmann","startTime":1342.6499999999999,"endTime":1342.795,"body":"a,"},{"speaker":"Michael Hartmann","startTime":1342.885,"endTime":1343.185,"body":"you"},{"speaker":"Michael Hartmann","startTime":1343.305,"endTime":1343.485,"body":"kind"},{"speaker":"Michael Hartmann","startTime":1343.485,"endTime":1343.545,"body":"of"},{"speaker":"Michael Hartmann","startTime":1343.545,"endTime":1343.845,"body":"hinted"},{"speaker":"Michael Hartmann","startTime":1343.845,"endTime":1343.935,"body":"at"},{"speaker":"Michael Hartmann","startTime":1343.94,"endTime":1343.995,"body":"a"},{"speaker":"Michael Hartmann","startTime":1343.995,"endTime":1344.445,"body":"distinction"},{"speaker":"Michael Hartmann","startTime":1344.445,"endTime":1344.715,"body":"between"},{"speaker":"Michael Hartmann","startTime":1344.715,"endTime":1345.2549999999999,"body":"operations"},{"speaker":"Michael Hartmann","startTime":1345.26,"endTime":1345.375,"body":"and"},{"speaker":"Michael Hartmann","startTime":1345.375,"endTime":1346.215,"body":"operating"},{"speaker":"Michael Hartmann","startTime":1346.785,"endTime":1347.235,"body":"function,"},{"speaker":"Michael Hartmann","startTime":1348.075,"endTime":1348.225,"body":"and"},{"speaker":"Michael Hartmann","startTime":1348.225,"endTime":1348.705,"body":"so"},{"speaker":"Michael Hartmann","startTime":1348.7649999999999,"endTime":1349.185,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":1349.185,"endTime":1349.395,"body":"this"},{"speaker":"Michael Hartmann","startTime":1349.395,"endTime":1349.5149999999999,"body":"is"},{"speaker":"Michael Hartmann","startTime":1349.5149999999999,"endTime":1349.785,"body":"part"},{"speaker":"Michael Hartmann","startTime":1349.785,"endTime":1349.845,"body":"of"},{"speaker":"Michael Hartmann","startTime":1349.845,"endTime":1349.965,"body":"it,"},{"speaker":"Michael Hartmann","startTime":1349.965,"endTime":1350.205,"body":"but"},{"speaker":"Michael Hartmann","startTime":1350.535,"endTime":1350.805,"body":"the,"},{"speaker":"Michael Hartmann","startTime":1350.805,"endTime":1350.955,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":1351.7649999999999,"endTime":1351.915,"body":"I'll"},{"speaker":"Michael Hartmann","startTime":1351.915,"endTime":1352.125,"body":"ask"},{"speaker":"Michael Hartmann","startTime":1352.125,"endTime":1352.245,"body":"the"},{"speaker":"Michael Hartmann","startTime":1352.245,"endTime":1352.725,"body":"question"},{"speaker":"Michael Hartmann","startTime":1352.73,"endTime":1352.905,"body":"this"},{"speaker":"Michael Hartmann","startTime":1352.905,"endTime":1353.415,"body":"way"},{"speaker":"Michael Hartmann","startTime":1353.445,"endTime":1353.7749999999999,"body":"you,"},{"speaker":"Michael Hartmann","startTime":1353.805,"endTime":1353.925,"body":"the"},{"speaker":"Michael Hartmann","startTime":1353.925,"endTime":1354.075,"body":"way"},{"speaker":"Michael Hartmann","startTime":1354.075,"endTime":1354.165,"body":"you"},{"speaker":"Michael Hartmann","startTime":1354.165,"endTime":1354.855,"body":"described,"},{"speaker":"Michael Hartmann","startTime":1354.855,"endTime":1355.035,"body":"like"},{"speaker":"Michael Hartmann","startTime":1355.035,"endTime":1355.2749999999999,"body":"getting"},{"speaker":"Michael Hartmann","startTime":1355.28,"endTime":1355.455,"body":"that"},{"speaker":"Michael Hartmann","startTime":1355.455,"endTime":1355.695,"body":"world"},{"speaker":"Michael Hartmann","startTime":1355.695,"endTime":1356.355,"body":"class,"},{"speaker":"Michael Hartmann","startTime":1356.895,"endTime":1357.585,"body":"um,"},{"speaker":"Michael Hartmann","startTime":1358.6499999999999,"endTime":1359.16,"body":"offering"},{"speaker":"Michael Hartmann","startTime":1359.16,"endTime":1359.34,"body":"out"},{"speaker":"Michael Hartmann","startTime":1359.34,"endTime":1359.73,"body":"there"},{"speaker":"Michael Hartmann","startTime":1359.76,"endTime":1359.91,"body":"is"},{"speaker":"Michael Hartmann","startTime":1360.12,"endTime":1360.32,"body":"an"},{"speaker":"Michael Hartmann","startTime":1360.325,"endTime":1360.93,"body":"operations"},{"speaker":"Michael Hartmann","startTime":1360.93,"endTime":1361.53,"body":"thing."},{"speaker":"Michael Hartmann","startTime":1362.55,"endTime":1362.79,"body":"Is"},{"speaker":"Michael Hartmann","startTime":1362.79,"endTime":1363.27,"body":"there"},{"speaker":"Michael Hartmann","startTime":1363.27,"endTime":1363.54,"body":"an"},{"speaker":"Michael Hartmann","startTime":1363.54,"endTime":1364.47,"body":"implication"},{"speaker":"Michael Hartmann","startTime":1364.47,"endTime":1365.07,"body":"there"},{"speaker":"Michael Hartmann","startTime":1365.07,"endTime":1365.34,"body":"from"},{"speaker":"Michael Hartmann","startTime":1365.34,"endTime":1365.46,"body":"an"},{"speaker":"Michael Hartmann","startTime":1365.46,"endTime":1366.09,"body":"organization"},{"speaker":"Michael Hartmann","startTime":1366.09,"endTime":1366.6,"body":"standpoint"},{"speaker":"Michael Hartmann","startTime":1366.6,"endTime":1366.75,"body":"that"},{"speaker":"Michael Hartmann","startTime":1366.75,"endTime":1367.02,"body":"you"},{"speaker":"Michael Hartmann","startTime":1367.0249999999999,"endTime":1367.59,"body":"need"},{"speaker":"Michael Hartmann","startTime":1368.1,"endTime":1368.55,"body":"something"},{"speaker":"Michael Hartmann","startTime":1368.55,"endTime":1368.94,"body":"like"},{"speaker":"Michael Hartmann","startTime":1368.97,"endTime":1369.3899999999999,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":1369.3899999999999,"endTime":1369.84,"body":"operations"},{"speaker":"Michael Hartmann","startTime":1369.84,"endTime":1369.99,"body":"or"},{"speaker":"Michael Hartmann","startTime":1369.99,"endTime":1370.35,"body":"revenue"},{"speaker":"Michael Hartmann","startTime":1370.355,"endTime":1371.37,"body":"operations"},{"speaker":"Michael Hartmann","startTime":1371.61,"endTime":1371.79,"body":"to"},{"speaker":"Michael Hartmann","startTime":1371.79,"endTime":1371.91,"body":"be"},{"speaker":"Michael Hartmann","startTime":1371.91,"endTime":1372.36,"body":"elite"},{"speaker":"Michael Hartmann","startTime":1372.36,"endTime":1372.57,"body":"and"},{"speaker":"Michael Hartmann","startTime":1373.23,"endTime":1373.44,"body":"in"},{"speaker":"Michael Hartmann","startTime":1373.44,"endTime":1373.8899999999999,"body":"place"},{"speaker":"Michael Hartmann","startTime":1373.8899999999999,"endTime":1374.01,"body":"to"},{"speaker":"Michael Hartmann","startTime":1374.01,"endTime":1374.49,"body":"support"},{"speaker":"Michael Hartmann","startTime":1374.49,"endTime":1374.91,"body":"that"},{"speaker":"Michael Hartmann","startTime":1375.3,"endTime":1375.48,"body":"at"},{"speaker":"Michael Hartmann","startTime":1375.48,"endTime":1375.81,"body":"that,"},{"speaker":"Michael Hartmann","startTime":1375.8999999999999,"endTime":1376.02,"body":"that"},{"speaker":"Michael Hartmann","startTime":1376.2,"endTime":1376.41,"body":"in"},{"speaker":"Michael Hartmann","startTime":1376.41,"endTime":1376.56,"body":"the"},{"speaker":"Michael Hartmann","startTime":1376.565,"endTime":1376.86,"body":"first"},{"speaker":"Michael Hartmann","startTime":1376.86,"endTime":1377.25,"body":"domino"},{"speaker":"Michael Hartmann","startTime":1377.25,"endTime":1377.91,"body":"stage?"},{"speaker":"Michael Hartmann","startTime":1378.3,"endTime":1378.66,"body":"Or"},{"speaker":"Michael Hartmann","startTime":1378.66,"endTime":1378.84,"body":"does"},{"speaker":"Michael Hartmann","startTime":1378.84,"endTime":1379.11,"body":"that"},{"speaker":"Michael Hartmann","startTime":1379.11,"endTime":1379.29,"body":"tend"},{"speaker":"Michael Hartmann","startTime":1379.29,"endTime":1379.3799999999999,"body":"to"},{"speaker":"Michael Hartmann","startTime":1379.3799999999999,"endTime":1379.74,"body":"come"},{"speaker":"Michael Hartmann","startTime":1379.8,"endTime":1380.58,"body":"later"},{"speaker":"Michael Hartmann","startTime":1380.6399999999999,"endTime":1380.79,"body":"when"},{"speaker":"Michael Hartmann","startTime":1380.79,"endTime":1380.94,"body":"you're"},{"speaker":"Michael Hartmann","startTime":1380.94,"endTime":1381.24,"body":"dealing"},{"speaker":"Michael Hartmann","startTime":1381.24,"endTime":1381.6,"body":"with"},{"speaker":"Michael Hartmann","startTime":1381.69,"endTime":1382.23,"body":"sales"},{"speaker":"Michael Hartmann","startTime":1382.23,"endTime":1382.35,"body":"and"},{"speaker":"Michael Hartmann","startTime":1382.355,"endTime":1383.04,"body":"marketing?"},{"speaker":"Michael Hartmann","startTime":1383.61,"endTime":1383.8799999999999,"body":"Uh,"},{"speaker":"Michael Hartmann","startTime":1383.8799999999999,"endTime":1384.3,"body":"ramping"},{"speaker":"Michael Hartmann","startTime":1384.3,"endTime":1384.48,"body":"up"},{"speaker":"Michael Hartmann","startTime":1384.485,"endTime":1384.6,"body":"in"},{"speaker":"Michael Hartmann","startTime":1384.84,"endTime":1384.96,"body":"the"},{"speaker":"Michael Hartmann","startTime":1384.965,"endTime":1385.02,"body":"future"},{"speaker":"Michael Hartmann","startTime":1385.02,"endTime":1385.71,"body":"stages."},{"speaker":"Frank Cowell","startTime":1387.32,"endTime":1387.61,"body":"I,"},{"speaker":"Frank Cowell","startTime":1387.61,"endTime":1387.6109999999999,"body":"I"},{"speaker":"Frank Cowell","startTime":1387.81,"endTime":1388.1299999999999,"body":"tend"},{"speaker":"Frank Cowell","startTime":1388.1299999999999,"endTime":1388.29,"body":"to"},{"speaker":"Frank Cowell","startTime":1388.295,"endTime":1388.47,"body":"think."},{"speaker":"Frank Cowell","startTime":1390.27,"endTime":1390.33,"body":"I"},{"speaker":"Frank Cowell","startTime":1390.58,"endTime":1390.74,"body":"don't"},{"speaker":"Frank Cowell","startTime":1390.74,"endTime":1390.741,"body":"wanna"},{"speaker":"Frank Cowell","startTime":1390.7459999999999,"endTime":1390.8999999999999,"body":"offend"},{"speaker":"Frank Cowell","startTime":1390.8999999999999,"endTime":1391.26,"body":"anybody"},{"speaker":"Frank Cowell","startTime":1391.26,"endTime":1391.47,"body":"who's"},{"speaker":"Frank Cowell","startTime":1391.47,"endTime":1391.92,"body":"listening."},{"speaker":"Frank Cowell","startTime":1391.95,"endTime":1392.07,"body":"I"},{"speaker":"Frank Cowell","startTime":1392.34,"endTime":1392.62,"body":"tend"},{"speaker":"Frank Cowell","startTime":1392.62,"endTime":1392.78,"body":"to"},{"speaker":"Frank Cowell","startTime":1392.785,"endTime":1392.91,"body":"think"},{"speaker":"Frank Cowell","startTime":1393.27,"endTime":1393.51,"body":"that"},{"speaker":"Frank Cowell","startTime":1393.51,"endTime":1393.8999999999999,"body":"many"},{"speaker":"Frank Cowell","startTime":1393.8999999999999,"endTime":1395.04,"body":"organizations,"},{"speaker":"Frank Cowell","startTime":1395.52,"endTime":1395.7,"body":"if"},{"speaker":"Frank Cowell","startTime":1395.7,"endTime":1395.85,"body":"they"},{"speaker":"Frank Cowell","startTime":1395.85,"endTime":1396.24,"body":"focused"},{"speaker":"Frank Cowell","startTime":1396.24,"endTime":1396.36,"body":"on"},{"speaker":"Frank Cowell","startTime":1396.36,"endTime":1396.48,"body":"the"},{"speaker":"Frank Cowell","startTime":1396.48,"endTime":1397.32,"body":"fundamentals"},{"speaker":"Frank Cowell","startTime":1397.62,"endTime":1397.92,"body":"of"},{"speaker":"Frank Cowell","startTime":1398.01,"endTime":1398.22,"body":"what"},{"speaker":"Frank Cowell","startTime":1398.22,"endTime":1398.28,"body":"I"},{"speaker":"Frank Cowell","startTime":1398.28,"endTime":1398.6399999999999,"body":"talked"},{"speaker":"Frank Cowell","startTime":1398.6399999999999,"endTime":1399.0,"body":"about,"},{"speaker":"Frank Cowell","startTime":1399.24,"endTime":1399.6299999999999,"body":"right?"},{"speaker":"Frank Cowell","startTime":1399.81,"endTime":1399.93,"body":"Do"},{"speaker":"Frank Cowell","startTime":1399.93,"endTime":1400.02,"body":"we"},{"speaker":"Frank Cowell","startTime":1400.0249999999999,"endTime":1400.17,"body":"have"},{"speaker":"Frank Cowell","startTime":1400.17,"endTime":1400.2,"body":"a"},{"speaker":"Frank Cowell","startTime":1400.2,"endTime":1400.41,"body":"true"},{"speaker":"Frank Cowell","startTime":1400.41,"endTime":1400.71,"body":"north"},{"speaker":"Frank Cowell","startTime":1400.71,"endTime":1400.8,"body":"and"},{"speaker":"Frank Cowell","startTime":1400.8,"endTime":1400.8899999999999,"body":"are"},{"speaker":"Frank Cowell","startTime":1400.8899999999999,"endTime":1401.04,"body":"we"},{"speaker":"Frank Cowell","startTime":1401.04,"endTime":1401.3999999999999,"body":"abiding"},{"speaker":"Frank Cowell","startTime":1401.405,"endTime":1401.61,"body":"by"},{"speaker":"Frank Cowell","startTime":1401.61,"endTime":1401.73,"body":"it?"},{"speaker":"Frank Cowell","startTime":1401.8799999999999,"endTime":1402.03,"body":"Are"},{"speaker":"Frank Cowell","startTime":1402.03,"endTime":1402.21,"body":"we"},{"speaker":"Frank Cowell","startTime":1402.21,"endTime":1402.6,"body":"world"},{"speaker":"Frank Cowell","startTime":1402.605,"endTime":1402.93,"body":"class"},{"speaker":"Frank Cowell","startTime":1402.99,"endTime":1403.8,"body":"implementation"},{"speaker":"Frank Cowell","startTime":1403.83,"endTime":1403.98,"body":"is"},{"speaker":"Frank Cowell","startTime":1403.985,"endTime":1404.19,"body":"our"},{"speaker":"Frank Cowell","startTime":1404.19,"endTime":1404.73,"body":"offering"},{"speaker":"Frank Cowell","startTime":1404.73,"endTime":1404.91,"body":"world"},{"speaker":"Frank Cowell","startTime":1404.91,"endTime":1405.18,"body":"class?"},{"speaker":"Frank Cowell","startTime":1405.42,"endTime":1405.51,"body":"I"},{"speaker":"Frank Cowell","startTime":1405.51,"endTime":1405.72,"body":"tend"},{"speaker":"Frank Cowell","startTime":1405.72,"endTime":1405.78,"body":"to"},{"speaker":"Frank Cowell","startTime":1405.78,"endTime":1405.93,"body":"think"},{"speaker":"Frank Cowell","startTime":1405.935,"endTime":1406.02,"body":"if"},{"speaker":"Frank Cowell","startTime":1406.02,"endTime":1406.1399999999999,"body":"you"},{"speaker":"Frank Cowell","startTime":1406.1399999999999,"endTime":1406.41,"body":"keep"},{"speaker":"Frank Cowell","startTime":1406.415,"endTime":1406.68,"body":"going"},{"speaker":"Frank Cowell","startTime":1406.68,"endTime":1406.92,"body":"back"},{"speaker":"Frank Cowell","startTime":1406.92,"endTime":1407.01,"body":"to"},{"speaker":"Frank Cowell","startTime":1407.01,"endTime":1407.22,"body":"those"},{"speaker":"Frank Cowell","startTime":1407.22,"endTime":1407.97,"body":"questions"},{"speaker":"Frank Cowell","startTime":1408.45,"endTime":1408.66,"body":"and"},{"speaker":"Frank Cowell","startTime":1408.66,"endTime":1408.99,"body":"just"},{"speaker":"Frank Cowell","startTime":1408.99,"endTime":1409.47,"body":"solving"},{"speaker":"Frank Cowell","startTime":1409.47,"endTime":1409.6499999999999,"body":"for"},{"speaker":"Frank Cowell","startTime":1409.6499999999999,"endTime":1409.83,"body":"those"},{"speaker":"Frank Cowell","startTime":1410.22,"endTime":1410.42,"body":"questions"},{"speaker":"Frank Cowell","startTime":1410.42,"endTime":1410.421,"body":"in"},{"speaker":"Frank Cowell","startTime":1410.426,"endTime":1410.55,"body":"each"},{"speaker":"Frank Cowell","startTime":1410.55,"endTime":1411.1499999999999,"body":"function,"},{"speaker":"Frank Cowell","startTime":1411.6299999999999,"endTime":1411.81,"body":"it"},{"speaker":"Frank Cowell","startTime":1411.81,"endTime":1411.96,"body":"would"},{"speaker":"Frank Cowell","startTime":1411.96,"endTime":1412.1399999999999,"body":"be"},{"speaker":"Frank Cowell","startTime":1412.1399999999999,"endTime":1412.68,"body":"much,"},{"speaker":"Frank Cowell","startTime":1412.68,"endTime":1413.04,"body":"much"},{"speaker":"Frank Cowell","startTime":1413.04,"endTime":1413.46,"body":"later"},{"speaker":"Frank Cowell","startTime":1413.46,"endTime":1413.67,"body":"in"},{"speaker":"Frank Cowell","startTime":1413.67,"endTime":1413.85,"body":"your."},{"speaker":"Frank Cowell","startTime":1414.735,"endTime":1415.335,"body":"Journey"},{"speaker":"Frank Cowell","startTime":1415.605,"endTime":1415.785,"body":"that"},{"speaker":"Frank Cowell","startTime":1415.785,"endTime":1415.905,"body":"you"},{"speaker":"Frank Cowell","startTime":1415.905,"endTime":1416.085,"body":"would"},{"speaker":"Frank Cowell","startTime":1416.085,"endTime":1416.445,"body":"need"},{"speaker":"Frank Cowell","startTime":1416.445,"endTime":1416.745,"body":"a"},{"speaker":"Frank Cowell","startTime":1417.075,"endTime":1417.645,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1417.705,"endTime":1418.335,"body":"operations"},{"speaker":"Frank Cowell","startTime":1418.335,"endTime":1418.545,"body":"team,"},{"speaker":"Frank Cowell","startTime":1418.545,"endTime":1418.665,"body":"a"},{"speaker":"Frank Cowell","startTime":1418.665,"endTime":1419.055,"body":"revenue"},{"speaker":"Frank Cowell","startTime":1419.055,"endTime":1419.745,"body":"operations"},{"speaker":"Frank Cowell","startTime":1419.745,"endTime":1419.985,"body":"team,"},{"speaker":"Frank Cowell","startTime":1419.985,"endTime":1420.075,"body":"and"},{"speaker":"Frank Cowell","startTime":1420.075,"endTime":1420.2549999999999,"body":"so"},{"speaker":"Frank Cowell","startTime":1420.2549999999999,"endTime":1420.435,"body":"on."},{"speaker":"Frank Cowell","startTime":1420.915,"endTime":1421.395,"body":"That"},{"speaker":"Frank Cowell","startTime":1421.395,"endTime":1421.635,"body":"being"},{"speaker":"Frank Cowell","startTime":1421.635,"endTime":1421.935,"body":"said,"},{"speaker":"Frank Cowell","startTime":1421.935,"endTime":1422.085,"body":"when"},{"speaker":"Frank Cowell","startTime":1422.085,"endTime":1422.205,"body":"you"},{"speaker":"Frank Cowell","startTime":1422.205,"endTime":1422.385,"body":"get"},{"speaker":"Frank Cowell","startTime":1422.385,"endTime":1422.475,"body":"to"},{"speaker":"Frank Cowell","startTime":1422.48,"endTime":1422.565,"body":"the"},{"speaker":"Frank Cowell","startTime":1422.565,"endTime":1422.835,"body":"point"},{"speaker":"Frank Cowell","startTime":1422.835,"endTime":1422.955,"body":"where"},{"speaker":"Frank Cowell","startTime":1422.955,"endTime":1423.075,"body":"you"},{"speaker":"Frank Cowell","startTime":1423.075,"endTime":1423.585,"body":"truly"},{"speaker":"Frank Cowell","startTime":1423.585,"endTime":1423.825,"body":"need"},{"speaker":"Frank Cowell","startTime":1423.825,"endTime":1424.0049999999999,"body":"it,"},{"speaker":"Frank Cowell","startTime":1424.665,"endTime":1425.085,"body":"then"},{"speaker":"Frank Cowell","startTime":1425.085,"endTime":1425.355,"body":"it's"},{"speaker":"Frank Cowell","startTime":1425.355,"endTime":1425.895,"body":"about,"},{"speaker":"Frank Cowell","startTime":1427.365,"endTime":1427.605,"body":"it's"},{"speaker":"Frank Cowell","startTime":1427.605,"endTime":1427.965,"body":"about"},{"speaker":"Frank Cowell","startTime":1427.965,"endTime":1428.325,"body":"taking"},{"speaker":"Frank Cowell","startTime":1428.325,"endTime":1428.535,"body":"what's"},{"speaker":"Frank Cowell","startTime":1428.535,"endTime":1428.925,"body":"already"},{"speaker":"Frank Cowell","startTime":1428.93,"endTime":1429.495,"body":"working"},{"speaker":"Frank Cowell","startTime":1429.975,"endTime":1430.125,"body":"and"},{"speaker":"Frank Cowell","startTime":1430.125,"endTime":1430.395,"body":"now"},{"speaker":"Frank Cowell","startTime":1430.395,"endTime":1430.875,"body":"sending"},{"speaker":"Frank Cowell","startTime":1430.875,"endTime":1430.995,"body":"it"},{"speaker":"Frank Cowell","startTime":1431.0,"endTime":1431.115,"body":"to"},{"speaker":"Frank Cowell","startTime":1431.115,"endTime":1431.385,"body":"another"},{"speaker":"Frank Cowell","startTime":1431.385,"endTime":1431.535,"body":"level."},{"speaker":"Frank Cowell","startTime":1432.465,"endTime":1432.615,"body":"I"},{"speaker":"Frank Cowell","startTime":1432.875,"endTime":1433.035,"body":"am"},{"speaker":"Frank Cowell","startTime":1433.04,"endTime":1433.125,"body":"not"},{"speaker":"Frank Cowell","startTime":1433.125,"endTime":1433.215,"body":"a"},{"speaker":"Frank Cowell","startTime":1433.215,"endTime":1433.575,"body":"fan"},{"speaker":"Frank Cowell","startTime":1433.575,"endTime":1433.905,"body":"of."},{"speaker":"Frank Cowell","startTime":1434.175,"endTime":1434.385,"body":"We"},{"speaker":"Frank Cowell","startTime":1434.385,"endTime":1434.655,"body":"need"},{"speaker":"Frank Cowell","startTime":1434.655,"endTime":1435.0149999999999,"body":"revenue"},{"speaker":"Frank Cowell","startTime":1435.0149999999999,"endTime":1435.585,"body":"operations"},{"speaker":"Frank Cowell","startTime":1435.585,"endTime":1435.705,"body":"to"},{"speaker":"Frank Cowell","startTime":1435.705,"endTime":1436.365,"body":"fix"},{"speaker":"Frank Cowell","startTime":1436.545,"endTime":1436.935,"body":"something"},{"speaker":"Frank Cowell","startTime":1436.935,"endTime":1437.055,"body":"that's"},{"speaker":"Frank Cowell","startTime":1437.055,"endTime":1437.325,"body":"just"},{"speaker":"Frank Cowell","startTime":1437.415,"endTime":1438.405,"body":"fundamentally"},{"speaker":"Frank Cowell","startTime":1438.465,"endTime":1439.065,"body":"broken."},{"speaker":"Frank Cowell","startTime":1439.395,"endTime":1439.545,"body":"Does"},{"speaker":"Frank Cowell","startTime":1439.545,"endTime":1439.665,"body":"that"},{"speaker":"Frank Cowell","startTime":1439.665,"endTime":1439.845,"body":"make"},{"speaker":"Frank Cowell","startTime":1439.845,"endTime":1440.295,"body":"sense?"},{"speaker":"Frank Cowell","startTime":1440.625,"endTime":1440.745,"body":"I"},{"speaker":"Frank Cowell","startTime":1440.745,"endTime":1441.045,"body":"think"},{"speaker":"Frank Cowell","startTime":1441.225,"endTime":1441.405,"body":"once"},{"speaker":"Frank Cowell","startTime":1441.405,"endTime":1441.5249999999999,"body":"you"},{"speaker":"Frank Cowell","startTime":1441.53,"endTime":1441.855,"body":"have"},{"speaker":"Frank Cowell","startTime":1441.855,"endTime":1442.155,"body":"things"},{"speaker":"Frank Cowell","startTime":1442.155,"endTime":1442.2749999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":1442.475,"endTime":1442.675,"body":"are"},{"speaker":"Frank Cowell","startTime":1442.68,"endTime":1443.205,"body":"fundamentally"},{"speaker":"Frank Cowell","startTime":1443.205,"endTime":1443.655,"body":"working"},{"speaker":"Frank Cowell","startTime":1443.655,"endTime":1443.985,"body":"well,"},{"speaker":"Frank Cowell","startTime":1444.225,"endTime":1444.465,"body":"and"},{"speaker":"Frank Cowell","startTime":1444.47,"endTime":1444.795,"body":"now"},{"speaker":"Frank Cowell","startTime":1444.795,"endTime":1444.975,"body":"we're"},{"speaker":"Frank Cowell","startTime":1444.98,"endTime":1445.245,"body":"trying"},{"speaker":"Frank Cowell","startTime":1445.245,"endTime":1445.455,"body":"to"},{"speaker":"Frank Cowell","startTime":1445.455,"endTime":1446.205,"body":"leverage"},{"speaker":"Frank Cowell","startTime":1446.205,"endTime":1446.535,"body":"things"},{"speaker":"Frank Cowell","startTime":1446.535,"endTime":1446.745,"body":"at"},{"speaker":"Frank Cowell","startTime":1446.745,"endTime":1447.405,"body":"scale,"},{"speaker":"Frank Cowell","startTime":1448.035,"endTime":1448.665,"body":"then"},{"speaker":"Frank Cowell","startTime":1448.665,"endTime":1448.965,"body":"things"},{"speaker":"Frank Cowell","startTime":1448.97,"endTime":1449.175,"body":"like"},{"speaker":"Frank Cowell","startTime":1449.175,"endTime":1449.475,"body":"revenue"},{"speaker":"Frank Cowell","startTime":1449.48,"endTime":1449.985,"body":"operations"},{"speaker":"Frank Cowell","startTime":1449.985,"endTime":1450.165,"body":"make"},{"speaker":"Frank Cowell","startTime":1450.165,"endTime":1450.465,"body":"sense."},{"speaker":"Frank Cowell","startTime":1450.47,"endTime":1450.615,"body":"It's"},{"speaker":"Frank Cowell","startTime":1450.615,"endTime":1450.675,"body":"a"},{"speaker":"Frank Cowell","startTime":1450.68,"endTime":1450.915,"body":"lot"},{"speaker":"Frank Cowell","startTime":1450.915,"endTime":1451.245,"body":"like,"},{"speaker":"Frank Cowell","startTime":1451.545,"endTime":1451.665,"body":"you"},{"speaker":"Frank Cowell","startTime":1451.67,"endTime":1451.785,"body":"know,"},{"speaker":"Frank Cowell","startTime":1451.785,"endTime":1451.875,"body":"if"},{"speaker":"Frank Cowell","startTime":1451.875,"endTime":1452.0249999999999,"body":"we"},{"speaker":"Frank Cowell","startTime":1452.0249999999999,"endTime":1452.235,"body":"had"},{"speaker":"Frank Cowell","startTime":1452.235,"endTime":1452.355,"body":"a,"},{"speaker":"Frank Cowell","startTime":1452.355,"endTime":1452.535,"body":"a"},{"speaker":"Frank Cowell","startTime":1452.535,"endTime":1453.0149999999999,"body":"big,"},{"speaker":"Frank Cowell","startTime":1453.225,"endTime":1453.405,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1453.465,"endTime":1454.065,"body":"lever"},{"speaker":"Frank Cowell","startTime":1454.785,"endTime":1455.2649999999999,"body":"and,"},{"speaker":"Frank Cowell","startTime":1455.2649999999999,"endTime":1455.655,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1455.835,"endTime":1456.195,"body":"the"},{"speaker":"Frank Cowell","startTime":1456.225,"endTime":1456.585,"body":"boulder"},{"speaker":"Frank Cowell","startTime":1456.585,"endTime":1456.7649999999999,"body":"we"},{"speaker":"Frank Cowell","startTime":1456.7649999999999,"endTime":1456.825,"body":"were"},{"speaker":"Frank Cowell","startTime":1456.825,"endTime":1457.035,"body":"trying"},{"speaker":"Frank Cowell","startTime":1457.035,"endTime":1457.125,"body":"to"},{"speaker":"Frank Cowell","startTime":1457.125,"endTime":1457.545,"body":"lift"},{"speaker":"Frank Cowell","startTime":1457.545,"endTime":1457.725,"body":"was"},{"speaker":"Frank Cowell","startTime":1457.725,"endTime":1457.935,"body":"just"},{"speaker":"Frank Cowell","startTime":1457.94,"endTime":1457.965,"body":"a"},{"speaker":"Frank Cowell","startTime":1457.965,"endTime":1458.175,"body":"little"},{"speaker":"Frank Cowell","startTime":1458.175,"endTime":1458.535,"body":"five"},{"speaker":"Frank Cowell","startTime":1458.535,"endTime":1458.835,"body":"pound"},{"speaker":"Frank Cowell","startTime":1458.835,"endTime":1459.2549999999999,"body":"thing."},{"speaker":"Frank Cowell","startTime":1459.645,"endTime":1459.795,"body":"It's"},{"speaker":"Frank Cowell","startTime":1459.795,"endTime":1459.975,"body":"just"},{"speaker":"Frank Cowell","startTime":1459.975,"endTime":1460.155,"body":"kind"},{"speaker":"Frank Cowell","startTime":1460.155,"endTime":1460.245,"body":"of"},{"speaker":"Frank Cowell","startTime":1460.245,"endTime":1460.335,"body":"a"},{"speaker":"Frank Cowell","startTime":1460.335,"endTime":1460.785,"body":"waste,"},{"speaker":"Frank Cowell","startTime":1460.785,"endTime":1460.965,"body":"right?"},{"speaker":"Frank Cowell","startTime":1460.965,"endTime":1461.085,"body":"We"},{"speaker":"Frank Cowell","startTime":1461.085,"endTime":1461.325,"body":"don't."},{"speaker":"Frank Cowell","startTime":1462.12,"endTime":1462.27,"body":"A"},{"speaker":"Frank Cowell","startTime":1462.27,"endTime":1462.45,"body":"big"},{"speaker":"Frank Cowell","startTime":1462.45,"endTime":1462.78,"body":"lever,"},{"speaker":"Frank Cowell","startTime":1462.78,"endTime":1462.87,"body":"we"},{"speaker":"Frank Cowell","startTime":1462.87,"endTime":1462.99,"body":"could"},{"speaker":"Frank Cowell","startTime":1462.995,"endTime":1463.1399999999999,"body":"just"},{"speaker":"Frank Cowell","startTime":1463.1399999999999,"endTime":1463.32,"body":"pick"},{"speaker":"Frank Cowell","startTime":1463.32,"endTime":1463.3799999999999,"body":"it"},{"speaker":"Frank Cowell","startTime":1463.3799999999999,"endTime":1463.47,"body":"up"},{"speaker":"Frank Cowell","startTime":1463.47,"endTime":1463.62,"body":"with"},{"speaker":"Frank Cowell","startTime":1463.62,"endTime":1463.77,"body":"our"},{"speaker":"Frank Cowell","startTime":1463.77,"endTime":1464.31,"body":"hands."},{"speaker":"Frank Cowell","startTime":1464.73,"endTime":1464.91,"body":"But"},{"speaker":"Frank Cowell","startTime":1464.91,"endTime":1465.03,"body":"if"},{"speaker":"Frank Cowell","startTime":1465.03,"endTime":1465.1499999999999,"body":"on"},{"speaker":"Frank Cowell","startTime":1465.1499999999999,"endTime":1465.27,"body":"the"},{"speaker":"Frank Cowell","startTime":1465.27,"endTime":1465.57,"body":"other"},{"speaker":"Frank Cowell","startTime":1465.57,"endTime":1465.84,"body":"end"},{"speaker":"Frank Cowell","startTime":1465.84,"endTime":1465.99,"body":"was"},{"speaker":"Frank Cowell","startTime":1466.21,"endTime":1466.37,"body":"a"},{"speaker":"Frank Cowell","startTime":1466.375,"endTime":1466.86,"body":"500"},{"speaker":"Frank Cowell","startTime":1466.86,"endTime":1467.16,"body":"pound"},{"speaker":"Frank Cowell","startTime":1467.16,"endTime":1467.6399999999999,"body":"boulder,"},{"speaker":"Frank Cowell","startTime":1467.97,"endTime":1468.21,"body":"that"},{"speaker":"Frank Cowell","startTime":1468.21,"endTime":1468.54,"body":"same"},{"speaker":"Frank Cowell","startTime":1468.54,"endTime":1468.87,"body":"lever"},{"speaker":"Frank Cowell","startTime":1468.87,"endTime":1469.05,"body":"with"},{"speaker":"Frank Cowell","startTime":1469.05,"endTime":1469.2,"body":"our"},{"speaker":"Frank Cowell","startTime":1469.2,"endTime":1469.47,"body":"same"},{"speaker":"Frank Cowell","startTime":1469.47,"endTime":1469.83,"body":"exact"},{"speaker":"Frank Cowell","startTime":1469.83,"endTime":1470.34,"body":"force,"},{"speaker":"Frank Cowell","startTime":1470.3999999999999,"endTime":1470.6399999999999,"body":"no"},{"speaker":"Frank Cowell","startTime":1470.645,"endTime":1470.97,"body":"extra"},{"speaker":"Frank Cowell","startTime":1470.97,"endTime":1471.45,"body":"energy,"},{"speaker":"Frank Cowell","startTime":1471.78,"endTime":1471.96,"body":"no"},{"speaker":"Frank Cowell","startTime":1471.96,"endTime":1472.26,"body":"extra"},{"speaker":"Frank Cowell","startTime":1472.26,"endTime":1472.59,"body":"effort,"},{"speaker":"Frank Cowell","startTime":1472.74,"endTime":1472.92,"body":"we"},{"speaker":"Frank Cowell","startTime":1472.92,"endTime":1473.1,"body":"can"},{"speaker":"Frank Cowell","startTime":1473.1,"endTime":1473.43,"body":"lift"},{"speaker":"Frank Cowell","startTime":1473.43,"endTime":1473.61,"body":"it."},{"speaker":"Frank Cowell","startTime":1474.12,"endTime":1474.24,"body":"And"},{"speaker":"Frank Cowell","startTime":1474.245,"endTime":1474.36,"body":"so"},{"speaker":"Frank Cowell","startTime":1474.36,"endTime":1474.51,"body":"we've"},{"speaker":"Frank Cowell","startTime":1474.51,"endTime":1474.72,"body":"got"},{"speaker":"Frank Cowell","startTime":1474.725,"endTime":1475.53,"body":"leverage."},{"speaker":"Frank Cowell","startTime":1476.04,"endTime":1476.31,"body":"And"},{"speaker":"Frank Cowell","startTime":1476.31,"endTime":1476.49,"body":"same"},{"speaker":"Frank Cowell","startTime":1476.495,"endTime":1476.6399999999999,"body":"thing"},{"speaker":"Frank Cowell","startTime":1476.6399999999999,"endTime":1476.76,"body":"with"},{"speaker":"Frank Cowell","startTime":1476.76,"endTime":1477.54,"body":"organizations."},{"speaker":"Frank Cowell","startTime":1477.57,"endTime":1477.8999999999999,"body":"Once"},{"speaker":"Frank Cowell","startTime":1477.8999999999999,"endTime":1478.08,"body":"you"},{"speaker":"Frank Cowell","startTime":1478.08,"endTime":1478.32,"body":"reach"},{"speaker":"Frank Cowell","startTime":1478.325,"endTime":1478.41,"body":"a"},{"speaker":"Frank Cowell","startTime":1478.41,"endTime":1478.98,"body":"certain"},{"speaker":"Frank Cowell","startTime":1479.07,"endTime":1479.7,"body":"mass,"},{"speaker":"Frank Cowell","startTime":1479.7,"endTime":1479.8799999999999,"body":"once"},{"speaker":"Frank Cowell","startTime":1479.885,"endTime":1480.0,"body":"you"},{"speaker":"Frank Cowell","startTime":1480.0,"endTime":1480.21,"body":"reach"},{"speaker":"Frank Cowell","startTime":1480.215,"endTime":1480.27,"body":"a"},{"speaker":"Frank Cowell","startTime":1480.3,"endTime":1480.78,"body":"certain,"},{"speaker":"Frank Cowell","startTime":1481.32,"endTime":1481.77,"body":"um,"},{"speaker":"Frank Cowell","startTime":1482.985,"endTime":1483.495,"body":"Level"},{"speaker":"Frank Cowell","startTime":1483.495,"endTime":1483.615,"body":"of"},{"speaker":"Frank Cowell","startTime":1483.615,"endTime":1484.365,"body":"momentum"},{"speaker":"Frank Cowell","startTime":1484.665,"endTime":1484.935,"body":"and"},{"speaker":"Frank Cowell","startTime":1484.935,"endTime":1485.175,"body":"think"},{"speaker":"Frank Cowell","startTime":1485.175,"endTime":1485.295,"body":"the"},{"speaker":"Frank Cowell","startTime":1485.295,"endTime":1485.895,"body":"fundamentals"},{"speaker":"Frank Cowell","startTime":1485.895,"endTime":1485.985,"body":"are"},{"speaker":"Frank Cowell","startTime":1485.985,"endTime":1486.435,"body":"working."},{"speaker":"Frank Cowell","startTime":1486.44,"endTime":1486.705,"body":"Now"},{"speaker":"Frank Cowell","startTime":1486.705,"endTime":1486.825,"body":"we"},{"speaker":"Frank Cowell","startTime":1486.825,"endTime":1486.975,"body":"can"},{"speaker":"Frank Cowell","startTime":1486.975,"endTime":1487.185,"body":"use"},{"speaker":"Frank Cowell","startTime":1487.185,"endTime":1487.365,"body":"things"},{"speaker":"Frank Cowell","startTime":1487.365,"endTime":1487.545,"body":"like"},{"speaker":"Frank Cowell","startTime":1487.545,"endTime":1487.845,"body":"revenue"},{"speaker":"Frank Cowell","startTime":1487.845,"endTime":1488.715,"body":"operations"},{"speaker":"Frank Cowell","startTime":1488.925,"endTime":1489.045,"body":"to"},{"speaker":"Frank Cowell","startTime":1489.045,"endTime":1489.195,"body":"do"},{"speaker":"Frank Cowell","startTime":1489.195,"endTime":1489.435,"body":"things"},{"speaker":"Frank Cowell","startTime":1489.435,"endTime":1489.585,"body":"at"},{"speaker":"Frank Cowell","startTime":1489.585,"endTime":1489.975,"body":"scale"},{"speaker":"Frank Cowell","startTime":1489.98,"endTime":1490.155,"body":"and"},{"speaker":"Frank Cowell","startTime":1490.155,"endTime":1490.605,"body":"leverage"},{"speaker":"Frank Cowell","startTime":1490.605,"endTime":1491.085,"body":"data,"},{"speaker":"Frank Cowell","startTime":1491.2649999999999,"endTime":1491.745,"body":"leverage"},{"speaker":"Frank Cowell","startTime":1491.745,"endTime":1492.435,"body":"throughput,"},{"speaker":"Frank Cowell","startTime":1492.865,"endTime":1493.0249999999999,"body":"leverage"},{"speaker":"Frank Cowell","startTime":1493.0249999999999,"endTime":1493.026,"body":"a"},{"speaker":"Frank Cowell","startTime":1493.031,"endTime":1493.335,"body":"size"},{"speaker":"Frank Cowell","startTime":1493.335,"endTime":1493.425,"body":"of"},{"speaker":"Frank Cowell","startTime":1493.425,"endTime":1493.485,"body":"a"},{"speaker":"Frank Cowell","startTime":1493.485,"endTime":1493.905,"body":"customer"},{"speaker":"Frank Cowell","startTime":1493.905,"endTime":1494.235,"body":"base"},{"speaker":"Frank Cowell","startTime":1494.535,"endTime":1494.745,"body":"that"},{"speaker":"Frank Cowell","startTime":1494.75,"endTime":1495.2549999999999,"body":"otherwise"},{"speaker":"Frank Cowell","startTime":1495.2549999999999,"endTime":1495.375,"body":"it"},{"speaker":"Frank Cowell","startTime":1495.375,"endTime":1495.615,"body":"just"},{"speaker":"Frank Cowell","startTime":1495.615,"endTime":1495.855,"body":"doesn't"},{"speaker":"Frank Cowell","startTime":1495.855,"endTime":1496.065,"body":"have"},{"speaker":"Frank Cowell","startTime":1496.065,"endTime":1496.155,"body":"the"},{"speaker":"Frank Cowell","startTime":1496.155,"endTime":1496.425,"body":"same"},{"speaker":"Frank Cowell","startTime":1496.43,"endTime":1496.44,"body":"impact"},{"speaker":"Frank Cowell","startTime":1496.875,"endTime":1496.995,"body":"when"},{"speaker":"Frank Cowell","startTime":1496.995,"endTime":1497.115,"body":"you're"},{"speaker":"Frank Cowell","startTime":1497.115,"endTime":1497.355,"body":"much"},{"speaker":"Frank Cowell","startTime":1497.355,"endTime":1497.805,"body":"smaller."},{"speaker":"Frank Cowell","startTime":1498.2549999999999,"endTime":1498.645,"body":"Um,"},{"speaker":"Frank Cowell","startTime":1498.675,"endTime":1499.095,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1499.095,"endTime":1499.785,"body":"operations,"},{"speaker":"Frank Cowell","startTime":1499.815,"endTime":1500.145,"body":"same"},{"speaker":"Frank Cowell","startTime":1500.1499999999999,"endTime":1500.445,"body":"thing."},{"speaker":"Frank Cowell","startTime":1500.7749999999999,"endTime":1500.895,"body":"You"},{"speaker":"Frank Cowell","startTime":1500.895,"endTime":1501.045,"body":"know?"},{"speaker":"Frank Cowell","startTime":1501.075,"endTime":1501.285,"body":"Now"},{"speaker":"Frank Cowell","startTime":1501.285,"endTime":1501.405,"body":"when"},{"speaker":"Frank Cowell","startTime":1501.405,"endTime":1501.555,"body":"we"},{"speaker":"Frank Cowell","startTime":1501.555,"endTime":1501.615,"body":"are"},{"speaker":"Frank Cowell","startTime":1501.615,"endTime":1501.825,"body":"ready"},{"speaker":"Frank Cowell","startTime":1501.825,"endTime":1501.945,"body":"to"},{"speaker":"Frank Cowell","startTime":1501.945,"endTime":1502.095,"body":"do"},{"speaker":"Frank Cowell","startTime":1502.095,"endTime":1502.455,"body":"something"},{"speaker":"Frank Cowell","startTime":1502.455,"endTime":1502.605,"body":"at"},{"speaker":"Frank Cowell","startTime":1502.605,"endTime":1503.205,"body":"scale,"},{"speaker":"Frank Cowell","startTime":1503.355,"endTime":1503.535,"body":"then"},{"speaker":"Frank Cowell","startTime":1503.535,"endTime":1503.865,"body":"yes,"},{"speaker":"Frank Cowell","startTime":1503.865,"endTime":1504.045,"body":"the"},{"speaker":"Frank Cowell","startTime":1504.045,"endTime":1504.405,"body":"idea"},{"speaker":"Frank Cowell","startTime":1504.405,"endTime":1504.555,"body":"that"},{"speaker":"Frank Cowell","startTime":1504.555,"endTime":1504.675,"body":"we"},{"speaker":"Frank Cowell","startTime":1504.675,"endTime":1504.885,"body":"have"},{"speaker":"Frank Cowell","startTime":1504.8899999999999,"endTime":1505.125,"body":"things"},{"speaker":"Frank Cowell","startTime":1505.125,"endTime":1506.385,"body":"operationalized"},{"speaker":"Frank Cowell","startTime":1506.655,"endTime":1506.895,"body":"is"},{"speaker":"Frank Cowell","startTime":1506.895,"endTime":1507.375,"body":"way"},{"speaker":"Frank Cowell","startTime":1507.375,"endTime":1507.675,"body":"more"},{"speaker":"Frank Cowell","startTime":1507.675,"endTime":1508.155,"body":"important"},{"speaker":"Frank Cowell","startTime":1508.605,"endTime":1508.905,"body":"because"},{"speaker":"Frank Cowell","startTime":1508.905,"endTime":1509.0249999999999,"body":"now"},{"speaker":"Frank Cowell","startTime":1509.0249999999999,"endTime":1509.115,"body":"we"},{"speaker":"Frank Cowell","startTime":1509.115,"endTime":1509.295,"body":"have"},{"speaker":"Frank Cowell","startTime":1509.295,"endTime":1509.895,"body":"leverage"},{"speaker":"Frank Cowell","startTime":1510.0149999999999,"endTime":1510.375,"body":"something,"},{"speaker":"Frank Cowell","startTime":1510.375,"endTime":1510.705,"body":"something"},{"speaker":"Frank Cowell","startTime":1510.705,"endTime":1510.885,"body":"to"},{"speaker":"Frank Cowell","startTime":1510.885,"endTime":1511.365,"body":"leverage."},{"speaker":"Michael Hartmann","startTime":1512.805,"endTime":1512.955,"body":"Yeah."},{"speaker":"Michael Hartmann","startTime":1512.96,"endTime":1513.0149999999999,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":1513.0149999999999,"endTime":1513.405,"body":"curious,"},{"speaker":"Michael Hartmann","startTime":1513.405,"endTime":1513.825,"body":"Mike,"},{"speaker":"Michael Hartmann","startTime":1513.915,"endTime":1514.185,"body":"you"},{"speaker":"Michael Hartmann","startTime":1514.185,"endTime":1514.245,"body":"know,"},{"speaker":"Michael Hartmann","startTime":1514.25,"endTime":1514.455,"body":"you've"},{"speaker":"Michael Hartmann","startTime":1514.455,"endTime":1514.605,"body":"got"},{"speaker":"Michael Hartmann","startTime":1514.605,"endTime":1514.665,"body":"a"},{"speaker":"Michael Hartmann","startTime":1514.67,"endTime":1514.785,"body":"lot"},{"speaker":"Michael Hartmann","startTime":1514.785,"endTime":1515.295,"body":"more"},{"speaker":"Michael Hartmann","startTime":1515.325,"endTime":1515.535,"body":"like"},{"speaker":"Michael Hartmann","startTime":1515.595,"endTime":1515.895,"body":"early"},{"speaker":"Michael Hartmann","startTime":1515.8999999999999,"endTime":1516.285,"body":"stage"},{"speaker":"Michael Hartmann","startTime":1516.29,"endTime":1516.615,"body":"company"},{"speaker":"Michael Hartmann","startTime":1516.615,"endTime":1517.125,"body":"experience"},{"speaker":"Michael Hartmann","startTime":1517.125,"endTime":1517.2749999999999,"body":"than"},{"speaker":"Michael Hartmann","startTime":1517.2749999999999,"endTime":1517.395,"body":"I"},{"speaker":"Michael Hartmann","startTime":1517.395,"endTime":1517.7549999999999,"body":"do."},{"speaker":"Michael Hartmann","startTime":1517.7549999999999,"endTime":1518.085,"body":"Does"},{"speaker":"Michael Hartmann","startTime":1518.085,"endTime":1518.475,"body":"that"},{"speaker":"Michael Hartmann","startTime":1518.835,"endTime":1519.5249999999999,"body":"resonate"},{"speaker":"Michael Hartmann","startTime":1519.5249999999999,"endTime":1519.735,"body":"with"},{"speaker":"Michael Hartmann","startTime":1519.74,"endTime":1520.0049999999999,"body":"you,"},{"speaker":"Michael Hartmann","startTime":1520.0049999999999,"endTime":1520.215,"body":"that"},{"speaker":"Michael Hartmann","startTime":1520.22,"endTime":1520.395,"body":"kind"},{"speaker":"Michael Hartmann","startTime":1520.395,"endTime":1520.7549999999999,"body":"of"},{"speaker":"Michael Hartmann","startTime":1520.905,"endTime":1520.915,"body":"domino"},{"speaker":"Michael Hartmann","startTime":1521.355,"endTime":1521.745,"body":"model"},{"speaker":"Michael Hartmann","startTime":1521.75,"endTime":1521.865,"body":"in"},{"speaker":"Michael Hartmann","startTime":1521.865,"endTime":1521.955,"body":"the"},{"speaker":"Michael Hartmann","startTime":1521.955,"endTime":1522.375,"body":"order"},{"speaker":"Michael Hartmann","startTime":1522.375,"endTime":1522.555,"body":"or"},{"speaker":"Michael Hartmann","startTime":1522.56,"endTime":1522.645,"body":"is"},{"speaker":"Michael Hartmann","startTime":1522.705,"endTime":1522.975,"body":"it,"},{"speaker":"Michael Hartmann","startTime":1523.485,"endTime":1523.575,"body":"have"},{"speaker":"Michael Hartmann","startTime":1523.575,"endTime":1523.695,"body":"you"},{"speaker":"Michael Hartmann","startTime":1523.695,"endTime":1524.2649999999999,"body":"seen,"},{"speaker":"Michael Hartmann","startTime":1525.075,"endTime":1525.135,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":1525.135,"endTime":1525.2549999999999,"body":"just"},{"speaker":"Michael Hartmann","startTime":1525.2549999999999,"endTime":1525.645,"body":"curious."},{"speaker":"Michael Hartmann","startTime":1525.645,"endTime":1526.0049999999999,"body":"I,"},{"speaker":"Michael Hartmann","startTime":1526.425,"endTime":1526.575,"body":"I"},{"speaker":"Michael Hartmann","startTime":1526.575,"endTime":1526.785,"body":"have,"},{"speaker":"Michael Hartmann","startTime":1526.815,"endTime":1526.875,"body":"I"},{"speaker":"Michael Hartmann","startTime":1526.875,"endTime":1526.995,"body":"don't"},{"speaker":"Michael Hartmann","startTime":1526.995,"endTime":1527.115,"body":"have"},{"speaker":"Michael Hartmann","startTime":1527.12,"endTime":1527.325,"body":"enough"},{"speaker":"Michael Hartmann","startTime":1527.325,"endTime":1527.805,"body":"experience"},{"speaker":"Michael Hartmann","startTime":1527.805,"endTime":1527.865,"body":"in"},{"speaker":"Michael Hartmann","startTime":1527.865,"endTime":1528.0149999999999,"body":"that"},{"speaker":"Michael Hartmann","startTime":1528.0149999999999,"endTime":1528.2549999999999,"body":"early"},{"speaker":"Michael Hartmann","startTime":1528.2549999999999,"endTime":1528.555,"body":"stage"},{"speaker":"Michael Hartmann","startTime":1528.555,"endTime":1529.065,"body":"company"},{"speaker":"Michael Hartmann","startTime":1529.07,"endTime":1529.335,"body":"world"},{"speaker":"Michael Hartmann","startTime":1529.485,"endTime":1529.695,"body":"to."},{"speaker":"Michael Hartmann","startTime":1530.2649999999999,"endTime":1530.385,"body":"To"},{"speaker":"Michael Hartmann","startTime":1530.385,"endTime":1530.625,"body":"have"},{"speaker":"Michael Hartmann","startTime":1530.625,"endTime":1530.685,"body":"a"},{"speaker":"Michael Hartmann","startTime":1530.685,"endTime":1530.955,"body":"strong"},{"speaker":"Michael Hartmann","startTime":1530.955,"endTime":1531.375,"body":"opinion,"},{"speaker":"Michael Hartmann","startTime":1531.615,"endTime":1532.185,"body":"shocker."},{"speaker":"Mike Rizzo","startTime":1534.395,"endTime":1534.785,"body":"Yeah,"},{"speaker":"Mike Rizzo","startTime":1534.815,"endTime":1535.385,"body":"I,"},{"speaker":"Mike Rizzo","startTime":1536.075,"endTime":1536.195,"body":"it"},{"speaker":"Mike Rizzo","startTime":1536.225,"endTime":1536.795,"body":"definitely"},{"speaker":"Mike Rizzo","startTime":1536.795,"endTime":1537.635,"body":"resonates."},{"speaker":"Mike Rizzo","startTime":1537.635,"endTime":1537.815,"body":"I"},{"speaker":"Mike Rizzo","startTime":1537.815,"endTime":1538.625,"body":"think,"},{"speaker":"Mike Rizzo","startTime":1540.215,"endTime":1540.815,"body":"um,"},{"speaker":"Mike Rizzo","startTime":1541.925,"endTime":1542.2549999999999,"body":"there's"},{"speaker":"Mike Rizzo","startTime":1542.2549999999999,"endTime":1542.345,"body":"a"},{"speaker":"Mike Rizzo","startTime":1542.345,"endTime":1543.065,"body":"balance"},{"speaker":"Mike Rizzo","startTime":1543.065,"endTime":1543.455,"body":"now."},{"speaker":"Mike Rizzo","startTime":1545.055,"endTime":1545.295,"body":"There's"},{"speaker":"Mike Rizzo","startTime":1545.295,"endTime":1545.655,"body":"something"},{"speaker":"Mike Rizzo","startTime":1545.655,"endTime":1546.585,"body":"happening"},{"speaker":"Mike Rizzo","startTime":1546.675,"endTime":1547.545,"body":"today"},{"speaker":"Mike Rizzo","startTime":1547.7549999999999,"endTime":1548.145,"body":"that"},{"speaker":"Mike Rizzo","startTime":1548.145,"endTime":1548.535,"body":"wasn't"},{"speaker":"Mike Rizzo","startTime":1548.535,"endTime":1549.195,"body":"happening"},{"speaker":"Mike Rizzo","startTime":1549.315,"endTime":1549.585,"body":"10"},{"speaker":"Mike Rizzo","startTime":1549.585,"endTime":1549.825,"body":"years"},{"speaker":"Mike Rizzo","startTime":1549.825,"endTime":1550.305,"body":"ago."},{"speaker":"Mike Rizzo","startTime":1551.055,"endTime":1551.625,"body":"Uh,"},{"speaker":"Mike Rizzo","startTime":1551.625,"endTime":1551.835,"body":"and"},{"speaker":"Mike Rizzo","startTime":1551.835,"endTime":1552.135,"body":"that"},{"speaker":"Mike Rizzo","startTime":1552.135,"endTime":1552.795,"body":"is"},{"speaker":"Mike Rizzo","startTime":1554.355,"endTime":1554.535,"body":"the"},{"speaker":"Mike Rizzo","startTime":1554.54,"endTime":1555.465,"body":"executives"},{"speaker":"Mike Rizzo","startTime":1555.465,"endTime":1555.615,"body":"who"},{"speaker":"Mike Rizzo","startTime":1555.62,"endTime":1555.675,"body":"have"},{"speaker":"Mike Rizzo","startTime":1555.675,"endTime":1555.885,"body":"been"},{"speaker":"Mike Rizzo","startTime":1555.885,"endTime":1556.485,"body":"around"},{"speaker":"Mike Rizzo","startTime":1556.49,"endTime":1556.785,"body":"long"},{"speaker":"Mike Rizzo","startTime":1556.785,"endTime":1557.325,"body":"enough"},{"speaker":"Mike Rizzo","startTime":1557.445,"endTime":1557.685,"body":"or"},{"speaker":"Mike Rizzo","startTime":1557.685,"endTime":1557.895,"body":"who"},{"speaker":"Mike Rizzo","startTime":1557.895,"endTime":1558.135,"body":"have"},{"speaker":"Mike Rizzo","startTime":1558.135,"endTime":1558.225,"body":"at"},{"speaker":"Mike Rizzo","startTime":1558.225,"endTime":1558.855,"body":"least"},{"speaker":"Mike Rizzo","startTime":1559.095,"endTime":1559.815,"body":"conferred"},{"speaker":"Mike Rizzo","startTime":1559.82,"endTime":1559.995,"body":"with"},{"speaker":"Mike Rizzo","startTime":1559.995,"endTime":1560.295,"body":"other"},{"speaker":"Mike Rizzo","startTime":1560.295,"endTime":1561.0149999999999,"body":"leaders"},{"speaker":"Mike Rizzo","startTime":1561.075,"endTime":1561.2549999999999,"body":"in"},{"speaker":"Mike Rizzo","startTime":1561.26,"endTime":1561.405,"body":"their"},{"speaker":"Mike Rizzo","startTime":1561.405,"endTime":1561.5249999999999,"body":"space"},{"speaker":"Mike Rizzo","startTime":1561.795,"endTime":1562.145,"body":"on."},{"speaker":"Mike Rizzo","startTime":1562.98,"endTime":1563.34,"body":"What"},{"speaker":"Mike Rizzo","startTime":1563.34,"endTime":1563.6399999999999,"body":"should"},{"speaker":"Mike Rizzo","startTime":1563.6399999999999,"endTime":1563.76,"body":"I"},{"speaker":"Mike Rizzo","startTime":1563.76,"endTime":1563.91,"body":"be"},{"speaker":"Mike Rizzo","startTime":1563.91,"endTime":1564.18,"body":"paying"},{"speaker":"Mike Rizzo","startTime":1564.18,"endTime":1564.66,"body":"attention"},{"speaker":"Mike Rizzo","startTime":1564.66,"endTime":1565.11,"body":"to?"},{"speaker":"Mike Rizzo","startTime":1565.29,"endTime":1565.41,"body":"You"},{"speaker":"Mike Rizzo","startTime":1565.41,"endTime":1565.53,"body":"know,"},{"speaker":"Mike Rizzo","startTime":1565.535,"endTime":1565.62,"body":"and"},{"speaker":"Mike Rizzo","startTime":1565.62,"endTime":1565.8899999999999,"body":"Frank,"},{"speaker":"Mike Rizzo","startTime":1565.8899999999999,"endTime":1566.01,"body":"you're"},{"speaker":"Mike Rizzo","startTime":1566.01,"endTime":1566.3999999999999,"body":"calling"},{"speaker":"Mike Rizzo","startTime":1566.55,"endTime":1567.03,"body":"attention"},{"speaker":"Mike Rizzo","startTime":1567.03,"endTime":1567.12,"body":"to"},{"speaker":"Mike Rizzo","startTime":1567.12,"endTime":1567.18,"body":"a"},{"speaker":"Mike Rizzo","startTime":1567.18,"endTime":1567.42,"body":"bunch"},{"speaker":"Mike Rizzo","startTime":1567.42,"endTime":1567.51,"body":"of"},{"speaker":"Mike Rizzo","startTime":1567.51,"endTime":1567.78,"body":"different"},{"speaker":"Mike Rizzo","startTime":1567.78,"endTime":1568.08,"body":"things"},{"speaker":"Mike Rizzo","startTime":1568.08,"endTime":1568.17,"body":"that"},{"speaker":"Mike Rizzo","startTime":1568.3899999999999,"endTime":1568.55,"body":"are"},{"speaker":"Mike Rizzo","startTime":1568.55,"endTime":1568.551,"body":"really"},{"speaker":"Mike Rizzo","startTime":1568.556,"endTime":1569.1,"body":"important."},{"speaker":"Mike Rizzo","startTime":1569.8799999999999,"endTime":1570.6,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":1570.99,"endTime":1571.1399999999999,"body":"they're"},{"speaker":"Mike Rizzo","startTime":1571.145,"endTime":1571.35,"body":"gonna"},{"speaker":"Mike Rizzo","startTime":1571.35,"endTime":1571.6499999999999,"body":"ask"},{"speaker":"Mike Rizzo","startTime":1571.6499999999999,"endTime":1572.22,"body":"questions"},{"speaker":"Mike Rizzo","startTime":1572.225,"endTime":1572.37,"body":"that"},{"speaker":"Mike Rizzo","startTime":1572.37,"endTime":1572.58,"body":"are"},{"speaker":"Mike Rizzo","startTime":1573.06,"endTime":1573.26,"body":"actually"},{"speaker":"Mike Rizzo","startTime":1573.2649999999999,"endTime":1573.6299999999999,"body":"hard"},{"speaker":"Mike Rizzo","startTime":1573.6299999999999,"endTime":1573.75,"body":"to"},{"speaker":"Mike Rizzo","startTime":1573.75,"endTime":1574.26,"body":"answer"},{"speaker":"Mike Rizzo","startTime":1574.2649999999999,"endTime":1574.41,"body":"if"},{"speaker":"Mike Rizzo","startTime":1574.41,"endTime":1574.59,"body":"you"},{"speaker":"Mike Rizzo","startTime":1574.59,"endTime":1574.95,"body":"don't"},{"speaker":"Mike Rizzo","startTime":1574.95,"endTime":1575.31,"body":"have"},{"speaker":"Mike Rizzo","startTime":1575.315,"endTime":1575.3999999999999,"body":"an"},{"speaker":"Mike Rizzo","startTime":1575.3999999999999,"endTime":1576.6299999999999,"body":"operational"},{"speaker":"Mike Rizzo","startTime":1576.69,"endTime":1576.96,"body":"like"},{"speaker":"Mike Rizzo","startTime":1576.96,"endTime":1577.44,"body":"rigor"},{"speaker":"Mike Rizzo","startTime":1577.44,"endTime":1577.59,"body":"in"},{"speaker":"Mike Rizzo","startTime":1577.595,"endTime":1578.31,"body":"place"},{"speaker":"Mike Rizzo","startTime":1578.73,"endTime":1579.42,"body":"that"},{"speaker":"Mike Rizzo","startTime":1579.48,"endTime":1579.84,"body":"allows"},{"speaker":"Mike Rizzo","startTime":1579.84,"endTime":1579.93,"body":"you"},{"speaker":"Mike Rizzo","startTime":1579.93,"endTime":1579.99,"body":"to"},{"speaker":"Mike Rizzo","startTime":1579.99,"endTime":1580.26,"body":"answer"},{"speaker":"Mike Rizzo","startTime":1580.26,"endTime":1580.3799999999999,"body":"those"},{"speaker":"Mike Rizzo","startTime":1580.385,"endTime":1580.8,"body":"questions."},{"speaker":"Mike Rizzo","startTime":1580.8,"endTime":1581.1299999999999,"body":"So,"},{"speaker":"Mike Rizzo","startTime":1581.1299999999999,"endTime":1581.25,"body":"by"},{"speaker":"Mike Rizzo","startTime":1581.25,"endTime":1581.43,"body":"way"},{"speaker":"Mike Rizzo","startTime":1581.43,"endTime":1581.52,"body":"of"},{"speaker":"Mike Rizzo","startTime":1581.52,"endTime":1582.21,"body":"example,"},{"speaker":"Mike Rizzo","startTime":1582.8999999999999,"endTime":1583.44,"body":"um,"},{"speaker":"Mike Rizzo","startTime":1583.83,"endTime":1583.95,"body":"you"},{"speaker":"Mike Rizzo","startTime":1583.95,"endTime":1584.22,"body":"know,"},{"speaker":"Mike Rizzo","startTime":1584.37,"endTime":1584.55,"body":"we"},{"speaker":"Mike Rizzo","startTime":1584.55,"endTime":1584.6399999999999,"body":"are"},{"speaker":"Mike Rizzo","startTime":1584.6399999999999,"endTime":1584.8799999999999,"body":"trying"},{"speaker":"Mike Rizzo","startTime":1584.8799999999999,"endTime":1584.97,"body":"to"},{"speaker":"Mike Rizzo","startTime":1584.97,"endTime":1585.69,"body":"operationalize"},{"speaker":"Mike Rizzo","startTime":1585.69,"endTime":1585.81,"body":"our"},{"speaker":"Mike Rizzo","startTime":1586.26,"endTime":1586.3799999999999,"body":"business"},{"speaker":"Mike Rizzo","startTime":1586.385,"endTime":1586.53,"body":"for"},{"speaker":"Mike Rizzo","startTime":1586.53,"endTime":1586.62,"body":"a"},{"speaker":"Mike Rizzo","startTime":1586.62,"endTime":1586.77,"body":"go"},{"speaker":"Mike Rizzo","startTime":1586.77,"endTime":1586.86,"body":"to"},{"speaker":"Mike Rizzo","startTime":1586.86,"endTime":1587.19,"body":"market"},{"speaker":"Mike Rizzo","startTime":1587.19,"endTime":1587.79,"body":"product."},{"speaker":"Mike Rizzo","startTime":1588.18,"endTime":1589.02,"body":"And,"},{"speaker":"Mike Rizzo","startTime":1589.05,"endTime":1589.32,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":1589.32,"endTime":1589.47,"body":"we"},{"speaker":"Mike Rizzo","startTime":1589.47,"endTime":1589.77,"body":"figured"},{"speaker":"Mike Rizzo","startTime":1589.77,"endTime":1589.95,"body":"out"},{"speaker":"Mike Rizzo","startTime":1589.95,"endTime":1590.07,"body":"our"},{"speaker":"Mike Rizzo","startTime":1590.07,"endTime":1590.79,"body":"icp."},{"speaker":"Mike Rizzo","startTime":1590.79,"endTime":1591.09,"body":"We've"},{"speaker":"Mike Rizzo","startTime":1591.09,"endTime":1591.36,"body":"made"},{"speaker":"Mike Rizzo","startTime":1591.36,"endTime":1591.57,"body":"some"},{"speaker":"Mike Rizzo","startTime":1591.57,"endTime":1591.8999999999999,"body":"bets"},{"speaker":"Mike Rizzo","startTime":1591.8999999999999,"endTime":1591.99,"body":"and"},{"speaker":"Mike Rizzo","startTime":1591.99,"endTime":1592.08,"body":"it"},{"speaker":"Mike Rizzo","startTime":1592.08,"endTime":1592.3799999999999,"body":"seems"},{"speaker":"Mike Rizzo","startTime":1592.3799999999999,"endTime":1592.53,"body":"like"},{"speaker":"Mike Rizzo","startTime":1592.53,"endTime":1592.6499999999999,"body":"it's"},{"speaker":"Mike Rizzo","startTime":1592.6499999999999,"endTime":1593.16,"body":"working,"},{"speaker":"Mike Rizzo","startTime":1594.3899999999999,"endTime":1594.69,"body":"but"},{"speaker":"Mike Rizzo","startTime":1594.69,"endTime":1594.81,"body":"the"},{"speaker":"Mike Rizzo","startTime":1594.81,"endTime":1595.08,"body":"only"},{"speaker":"Mike Rizzo","startTime":1595.08,"endTime":1595.44,"body":"evidence"},{"speaker":"Mike Rizzo","startTime":1595.44,"endTime":1595.53,"body":"I"},{"speaker":"Mike Rizzo","startTime":1595.53,"endTime":1595.95,"body":"have"},{"speaker":"Mike Rizzo","startTime":1595.95,"endTime":1596.19,"body":"right"},{"speaker":"Mike Rizzo","startTime":1596.195,"endTime":1596.55,"body":"now"},{"speaker":"Mike Rizzo","startTime":1596.55,"endTime":1596.73,"body":"is"},{"speaker":"Mike Rizzo","startTime":1596.73,"endTime":1596.91,"body":"that"},{"speaker":"Mike Rizzo","startTime":1596.91,"endTime":1597.06,"body":"we've"},{"speaker":"Mike Rizzo","startTime":1597.06,"endTime":1597.33,"body":"closed"},{"speaker":"Mike Rizzo","startTime":1597.33,"endTime":1597.3899999999999,"body":"a"},{"speaker":"Mike Rizzo","startTime":1597.3899999999999,"endTime":1597.51,"body":"few"},{"speaker":"Mike Rizzo","startTime":1597.51,"endTime":1598.11,"body":"deals."},{"speaker":"Mike Rizzo","startTime":1598.62,"endTime":1598.71,"body":"I"},{"speaker":"Mike Rizzo","startTime":1598.715,"endTime":1598.86,"body":"don't"},{"speaker":"Mike Rizzo","startTime":1598.86,"endTime":1599.01,"body":"know"},{"speaker":"Mike Rizzo","startTime":1599.01,"endTime":1599.19,"body":"what"},{"speaker":"Mike Rizzo","startTime":1599.19,"endTime":1599.73,"body":"channels"},{"speaker":"Mike Rizzo","startTime":1599.73,"endTime":1599.94,"body":"those"},{"speaker":"Mike Rizzo","startTime":1599.945,"endTime":1600.24,"body":"deals"},{"speaker":"Mike Rizzo","startTime":1600.24,"endTime":1600.84,"body":"necessarily"},{"speaker":"Mike Rizzo","startTime":1600.84,"endTime":1601.11,"body":"came"},{"speaker":"Mike Rizzo","startTime":1601.11,"endTime":1601.71,"body":"from."},{"speaker":"Mike Rizzo","startTime":1601.95,"endTime":1602.1,"body":"And"},{"speaker":"Mike Rizzo","startTime":1602.1,"endTime":1602.19,"body":"if"},{"speaker":"Mike Rizzo","startTime":1602.19,"endTime":1602.28,"body":"I"},{"speaker":"Mike Rizzo","startTime":1602.28,"endTime":1602.55,"body":"ask"},{"speaker":"Mike Rizzo","startTime":1602.55,"endTime":1602.6399999999999,"body":"the"},{"speaker":"Mike Rizzo","startTime":1602.6399999999999,"endTime":1603.42,"body":"question,"},{"speaker":"Mike Rizzo","startTime":1603.8999999999999,"endTime":1604.2,"body":"where"},{"speaker":"Mike Rizzo","startTime":1604.205,"endTime":1604.32,"body":"did"},{"speaker":"Mike Rizzo","startTime":1604.32,"endTime":1604.41,"body":"the"},{"speaker":"Mike Rizzo","startTime":1604.41,"endTime":1604.74,"body":"leads"},{"speaker":"Mike Rizzo","startTime":1604.74,"endTime":1605.01,"body":"come"},{"speaker":"Mike Rizzo","startTime":1605.01,"endTime":1605.58,"body":"from?"},{"speaker":"Mike Rizzo","startTime":1605.76,"endTime":1605.97,"body":"If"},{"speaker":"Mike Rizzo","startTime":1605.975,"endTime":1606.48,"body":"nobody"},{"speaker":"Mike Rizzo","startTime":1606.48,"endTime":1606.93,"body":"built"},{"speaker":"Mike Rizzo","startTime":1607.02,"endTime":1607.56,"body":"the"},{"speaker":"Mike Rizzo","startTime":1607.565,"endTime":1607.82,"body":"rigor"},{"speaker":"Mike Rizzo","startTime":1608.34,"endTime":1608.46,"body":"to"},{"speaker":"Mike Rizzo","startTime":1608.46,"endTime":1608.55,"body":"be"},{"speaker":"Mike Rizzo","startTime":1608.55,"endTime":1608.67,"body":"able"},{"speaker":"Mike Rizzo","startTime":1608.94,"endTime":1609.02,"body":"to"},{"speaker":"Mike Rizzo","startTime":1609.0249999999999,"endTime":1609.12,"body":"track"},{"speaker":"Mike Rizzo","startTime":1609.12,"endTime":1609.36,"body":"that"},{"speaker":"Mike Rizzo","startTime":1609.36,"endTime":1609.57,"body":"right"},{"speaker":"Mike Rizzo","startTime":1609.57,"endTime":1609.75,"body":"from"},{"speaker":"Mike Rizzo","startTime":1609.75,"endTime":1609.81,"body":"the"},{"speaker":"Mike Rizzo","startTime":1609.81,"endTime":1609.99,"body":"very"},{"speaker":"Mike Rizzo","startTime":1609.99,"endTime":1610.56,"body":"beginning,"},{"speaker":"Mike Rizzo","startTime":1611.19,"endTime":1611.46,"body":"that"},{"speaker":"Mike Rizzo","startTime":1611.46,"endTime":1611.85,"body":"question's"},{"speaker":"Mike Rizzo","startTime":1611.85,"endTime":1612.0,"body":"not"},{"speaker":"Mike Rizzo","startTime":1612.0,"endTime":1612.1499999999999,"body":"gonna"},{"speaker":"Mike Rizzo","startTime":1612.1499999999999,"endTime":1612.21,"body":"be"},{"speaker":"Mike Rizzo","startTime":1612.21,"endTime":1612.48,"body":"answer."},{"speaker":"Mike Rizzo","startTime":1613.425,"endTime":1613.575,"body":"And"},{"speaker":"Mike Rizzo","startTime":1613.575,"endTime":1613.905,"body":"so"},{"speaker":"Mike Rizzo","startTime":1613.905,"endTime":1614.145,"body":"there"},{"speaker":"Mike Rizzo","startTime":1614.145,"endTime":1614.655,"body":"is"},{"speaker":"Mike Rizzo","startTime":1614.655,"endTime":1614.7749999999999,"body":"a"},{"speaker":"Mike Rizzo","startTime":1614.7749999999999,"endTime":1615.5249999999999,"body":"natural"},{"speaker":"Mike Rizzo","startTime":1615.5249999999999,"endTime":1616.065,"body":"inflection"},{"speaker":"Mike Rizzo","startTime":1616.065,"endTime":1616.545,"body":"point"},{"speaker":"Mike Rizzo","startTime":1616.545,"endTime":1616.815,"body":"at"},{"speaker":"Mike Rizzo","startTime":1616.815,"endTime":1617.355,"body":"some"},{"speaker":"Mike Rizzo","startTime":1617.355,"endTime":1617.865,"body":"stage"},{"speaker":"Mike Rizzo","startTime":1617.865,"endTime":1618.0149999999999,"body":"of"},{"speaker":"Mike Rizzo","startTime":1618.0149999999999,"endTime":1618.315,"body":"any"},{"speaker":"Mike Rizzo","startTime":1618.315,"endTime":1618.825,"body":"early"},{"speaker":"Mike Rizzo","startTime":1618.855,"endTime":1619.545,"body":"company"},{"speaker":"Mike Rizzo","startTime":1619.965,"endTime":1620.295,"body":"that"},{"speaker":"Mike Rizzo","startTime":1620.295,"endTime":1621.045,"body":"eventually"},{"speaker":"Mike Rizzo","startTime":1621.05,"endTime":1621.855,"body":"says,"},{"speaker":"Mike Rizzo","startTime":1621.975,"endTime":1622.155,"body":"right,"},{"speaker":"Mike Rizzo","startTime":1622.155,"endTime":1622.5149999999999,"body":"somebody"},{"speaker":"Mike Rizzo","startTime":1622.5149999999999,"endTime":1622.815,"body":"please"},{"speaker":"Mike Rizzo","startTime":1622.815,"endTime":1622.995,"body":"lay"},{"speaker":"Mike Rizzo","startTime":1622.995,"endTime":1623.055,"body":"a"},{"speaker":"Mike Rizzo","startTime":1623.055,"endTime":1623.625,"body":"foundation"},{"speaker":"Mike Rizzo","startTime":1623.6299999999999,"endTime":1623.745,"body":"that"},{"speaker":"Mike Rizzo","startTime":1623.745,"endTime":1623.865,"body":"is"},{"speaker":"Mike Rizzo","startTime":1623.865,"endTime":1624.165,"body":"super,"},{"speaker":"Mike Rizzo","startTime":1624.17,"endTime":1624.435,"body":"super"},{"speaker":"Mike Rizzo","startTime":1624.435,"endTime":1625.0049999999999,"body":"basic"},{"speaker":"Mike Rizzo","startTime":1625.455,"endTime":1625.785,"body":"that"},{"speaker":"Mike Rizzo","startTime":1625.785,"endTime":1625.875,"body":"we"},{"speaker":"Mike Rizzo","startTime":1625.875,"endTime":1626.0249999999999,"body":"can"},{"speaker":"Mike Rizzo","startTime":1626.0249999999999,"endTime":1626.145,"body":"at"},{"speaker":"Mike Rizzo","startTime":1626.145,"endTime":1626.475,"body":"least"},{"speaker":"Mike Rizzo","startTime":1626.475,"endTime":1626.625,"body":"do"},{"speaker":"Mike Rizzo","startTime":1626.6299999999999,"endTime":1626.955,"body":"some"},{"speaker":"Mike Rizzo","startTime":1627.345,"endTime":1627.645,"body":"real"},{"speaker":"Mike Rizzo","startTime":1627.645,"endTime":1627.945,"body":"simple"},{"speaker":"Mike Rizzo","startTime":1627.945,"endTime":1628.395,"body":"reporting"},{"speaker":"Mike Rizzo","startTime":1628.395,"endTime":1628.575,"body":"off"},{"speaker":"Mike Rizzo","startTime":1628.58,"endTime":1628.905,"body":"of"},{"speaker":"Mike Rizzo","startTime":1628.965,"endTime":1629.145,"body":"that."},{"speaker":"Mike Rizzo","startTime":1629.145,"endTime":1629.235,"body":"I"},{"speaker":"Mike Rizzo","startTime":1629.235,"endTime":1629.385,"body":"can"},{"speaker":"Mike Rizzo","startTime":1629.385,"endTime":1630.0149999999999,"body":"understand"},{"speaker":"Mike Rizzo","startTime":1630.02,"endTime":1630.135,"body":"and"},{"speaker":"Mike Rizzo","startTime":1630.135,"endTime":1630.645,"body":"trust,"},{"speaker":"Frank Cowell","startTime":1632.01,"endTime":1632.3999999999999,"body":"That"},{"speaker":"Frank Cowell","startTime":1632.3999999999999,"endTime":1632.58,"body":"I,"},{"speaker":"Frank Cowell","startTime":1632.58,"endTime":1632.7,"body":"I"},{"speaker":"Frank Cowell","startTime":1632.97,"endTime":1633.1299999999999,"body":"would"},{"speaker":"Frank Cowell","startTime":1633.36,"endTime":1633.75,"body":"thousand"},{"speaker":"Frank Cowell","startTime":1633.75,"endTime":1634.1399999999999,"body":"percent"},{"speaker":"Frank Cowell","startTime":1634.1399999999999,"endTime":1634.44,"body":"agree."},{"speaker":"Mike Rizzo","startTime":1634.605,"endTime":1634.905,"body":"yeah,"},{"speaker":"Mike Rizzo","startTime":1634.905,"endTime":1635.115,"body":"that"},{"speaker":"Mike Rizzo","startTime":1635.115,"endTime":1635.385,"body":"takes"},{"speaker":"Mike Rizzo","startTime":1635.385,"endTime":1635.925,"body":"expertise"},{"speaker":"Mike Rizzo","startTime":1635.925,"endTime":1636.135,"body":"though,"},{"speaker":"Mike Rizzo","startTime":1636.135,"endTime":1636.375,"body":"right?"},{"speaker":"Mike Rizzo","startTime":1636.375,"endTime":1636.495,"body":"Like"},{"speaker":"Mike Rizzo","startTime":1636.5,"endTime":1636.645,"body":"that"},{"speaker":"Mike Rizzo","startTime":1636.645,"endTime":1636.915,"body":"takes"},{"speaker":"Mike Rizzo","startTime":1636.915,"endTime":1637.0049999999999,"body":"an"},{"speaker":"Mike Rizzo","startTime":1637.0049999999999,"endTime":1637.605,"body":"operations"},{"speaker":"Mike Rizzo","startTime":1637.605,"endTime":1637.965,"body":"person."},{"speaker":"Mike Rizzo","startTime":1638.295,"endTime":1638.475,"body":"Now"},{"speaker":"Mike Rizzo","startTime":1638.475,"endTime":1638.715,"body":"maybe"},{"speaker":"Mike Rizzo","startTime":1638.715,"endTime":1638.7749999999999,"body":"you"},{"speaker":"Mike Rizzo","startTime":1638.7749999999999,"endTime":1638.865,"body":"don't"},{"speaker":"Mike Rizzo","startTime":1639.135,"endTime":1639.2549999999999,"body":"have"},{"speaker":"Mike Rizzo","startTime":1639.2549999999999,"endTime":1639.256,"body":"to"},{"speaker":"Mike Rizzo","startTime":1639.261,"endTime":1639.555,"body":"hire"},{"speaker":"Mike Rizzo","startTime":1639.555,"endTime":1639.675,"body":"an"},{"speaker":"Mike Rizzo","startTime":1639.675,"endTime":1640.185,"body":"operations."},{"speaker":"Mike Rizzo","startTime":1641.175,"endTime":1641.2649999999999,"body":"You"},{"speaker":"Mike Rizzo","startTime":1641.2649999999999,"endTime":1641.355,"body":"don't"},{"speaker":"Mike Rizzo","startTime":1641.355,"endTime":1641.475,"body":"have"},{"speaker":"Mike Rizzo","startTime":1641.475,"endTime":1641.565,"body":"to"},{"speaker":"Mike Rizzo","startTime":1641.565,"endTime":1641.955,"body":"hire"},{"speaker":"Mike Rizzo","startTime":1641.955,"endTime":1642.0149999999999,"body":"a"},{"speaker":"Mike Rizzo","startTime":1642.0149999999999,"endTime":1642.435,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":1642.435,"endTime":1642.735,"body":"ops"},{"speaker":"Mike Rizzo","startTime":1642.735,"endTime":1643.215,"body":"expert"},{"speaker":"Mike Rizzo","startTime":1643.215,"endTime":1643.995,"body":"full-time,"},{"speaker":"Mike Rizzo","startTime":1643.995,"endTime":1644.295,"body":"but"},{"speaker":"Mike Rizzo","startTime":1644.835,"endTime":1644.955,"body":"you"},{"speaker":"Mike Rizzo","startTime":1645.195,"endTime":1645.435,"body":"should"},{"speaker":"Mike Rizzo","startTime":1645.44,"endTime":1646.125,"body":"probably"},{"speaker":"Mike Rizzo","startTime":1646.125,"endTime":1646.635,"body":"contract"},{"speaker":"Mike Rizzo","startTime":1646.635,"endTime":1646.935,"body":"somebody"},{"speaker":"Mike Rizzo","startTime":1646.935,"endTime":1647.0249999999999,"body":"who"},{"speaker":"Mike Rizzo","startTime":1647.0249999999999,"endTime":1647.145,"body":"knows"},{"speaker":"Mike Rizzo","startTime":1647.145,"endTime":1647.2649999999999,"body":"what"},{"speaker":"Mike Rizzo","startTime":1647.435,"endTime":1647.675,"body":"they're"},{"speaker":"Mike Rizzo","startTime":1647.675,"endTime":1647.835,"body":"doing."},{"speaker":"Frank Cowell","startTime":1648.6299999999999,"endTime":1648.81,"body":"Yeah,"},{"speaker":"Frank Cowell","startTime":1648.81,"endTime":1649.23,"body":"absolutely."},{"speaker":"Frank Cowell","startTime":1649.23,"endTime":1649.5,"body":"Getting"},{"speaker":"Frank Cowell","startTime":1649.5049999999999,"endTime":1649.6499999999999,"body":"those"},{"speaker":"Frank Cowell","startTime":1649.6499999999999,"endTime":1650.22,"body":"foundations"},{"speaker":"Frank Cowell","startTime":1650.22,"endTime":1650.31,"body":"in"},{"speaker":"Frank Cowell","startTime":1650.31,"endTime":1650.76,"body":"place."},{"speaker":"Frank Cowell","startTime":1651.885,"endTime":1652.125,"body":"Are"},{"speaker":"Frank Cowell","startTime":1652.125,"endTime":1652.485,"body":"definitely"},{"speaker":"Frank Cowell","startTime":1652.49,"endTime":1653.205,"body":"critical."},{"speaker":"Frank Cowell","startTime":1653.415,"endTime":1653.745,"body":"I"},{"speaker":"Frank Cowell","startTime":1653.745,"endTime":1653.985,"body":"think"},{"speaker":"Frank Cowell","startTime":1653.985,"endTime":1654.045,"body":"I"},{"speaker":"Frank Cowell","startTime":1654.045,"endTime":1654.195,"body":"was"},{"speaker":"Frank Cowell","startTime":1654.195,"endTime":1654.375,"body":"more"},{"speaker":"Frank Cowell","startTime":1654.3799999999999,"endTime":1654.555,"body":"so"},{"speaker":"Frank Cowell","startTime":1654.555,"endTime":1655.0049999999999,"body":"referring"},{"speaker":"Frank Cowell","startTime":1655.0049999999999,"endTime":1655.5149999999999,"body":"to,"},{"speaker":"Frank Cowell","startTime":1655.815,"endTime":1655.905,"body":"I"},{"speaker":"Frank Cowell","startTime":1655.905,"endTime":1656.085,"body":"see"},{"speaker":"Frank Cowell","startTime":1656.085,"endTime":1656.115,"body":"a"},{"speaker":"Frank Cowell","startTime":1656.12,"endTime":1656.325,"body":"lot"},{"speaker":"Frank Cowell","startTime":1656.325,"endTime":1656.385,"body":"of"},{"speaker":"Frank Cowell","startTime":1656.385,"endTime":1656.685,"body":"orgs"},{"speaker":"Frank Cowell","startTime":1656.685,"endTime":1656.955,"body":"trying"},{"speaker":"Frank Cowell","startTime":1656.955,"endTime":1657.045,"body":"to"},{"speaker":"Frank Cowell","startTime":1657.045,"endTime":1657.375,"body":"grow"},{"speaker":"Frank Cowell","startTime":1657.375,"endTime":1657.915,"body":"these"},{"speaker":"Frank Cowell","startTime":1657.975,"endTime":1658.635,"body":"various"},{"speaker":"Frank Cowell","startTime":1658.845,"endTime":1659.295,"body":"ops"},{"speaker":"Frank Cowell","startTime":1659.295,"endTime":1659.985,"body":"teams"},{"speaker":"Frank Cowell","startTime":1660.345,"endTime":1660.795,"body":"that"},{"speaker":"Frank Cowell","startTime":1660.915,"endTime":1661.785,"body":"otherwise"},{"speaker":"Frank Cowell","startTime":1662.985,"endTime":1663.2549999999999,"body":"would"},{"speaker":"Frank Cowell","startTime":1663.2549999999999,"endTime":1663.405,"body":"be"},{"speaker":"Frank Cowell","startTime":1663.41,"endTime":1664.245,"body":"unnecessary"},{"speaker":"Frank Cowell","startTime":1664.245,"endTime":1664.455,"body":"if"},{"speaker":"Frank Cowell","startTime":1664.455,"endTime":1664.695,"body":"they"},{"speaker":"Frank Cowell","startTime":1664.7,"endTime":1664.935,"body":"had"},{"speaker":"Frank Cowell","startTime":1664.935,"endTime":1665.5049999999999,"body":"just"},{"speaker":"Frank Cowell","startTime":1665.715,"endTime":1666.195,"body":"obsessed"},{"speaker":"Frank Cowell","startTime":1666.2,"endTime":1666.465,"body":"about"},{"speaker":"Frank Cowell","startTime":1666.465,"endTime":1666.705,"body":"some"},{"speaker":"Frank Cowell","startTime":1666.705,"endTime":1667.365,"body":"fundamentals."},{"speaker":"Frank Cowell","startTime":1667.695,"endTime":1668.205,"body":"Core,"},{"speaker":"Frank Cowell","startTime":1668.2649999999999,"endTime":1668.565,"body":"core"},{"speaker":"Frank Cowell","startTime":1668.57,"endTime":1669.045,"body":"underlying"},{"speaker":"Frank Cowell","startTime":1669.05,"endTime":1669.675,"body":"technology"},{"speaker":"Frank Cowell","startTime":1669.675,"endTime":1669.795,"body":"to"},{"speaker":"Frank Cowell","startTime":1669.795,"endTime":1669.975,"body":"make"},{"speaker":"Frank Cowell","startTime":1669.975,"endTime":1670.215,"body":"sure"},{"speaker":"Frank Cowell","startTime":1670.215,"endTime":1670.395,"body":"that"},{"speaker":"Frank Cowell","startTime":1670.395,"endTime":1670.545,"body":"we"},{"speaker":"Frank Cowell","startTime":1670.545,"endTime":1670.935,"body":"have,"},{"speaker":"Frank Cowell","startTime":1671.5049999999999,"endTime":1671.625,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1671.655,"endTime":1672.165,"body":"seamless"},{"speaker":"Frank Cowell","startTime":1672.165,"endTime":1672.495,"body":"data"},{"speaker":"Frank Cowell","startTime":1672.495,"endTime":1672.855,"body":"between"},{"speaker":"Frank Cowell","startTime":1672.855,"endTime":1672.945,"body":"the"},{"speaker":"Frank Cowell","startTime":1672.945,"endTime":1673.425,"body":"flow"},{"speaker":"Frank Cowell","startTime":1673.43,"endTime":1673.5149999999999,"body":"of"},{"speaker":"Frank Cowell","startTime":1673.5149999999999,"endTime":1673.905,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":1673.905,"endTime":1674.2649999999999,"body":"sales,"},{"speaker":"Frank Cowell","startTime":1674.2649999999999,"endTime":1675.0149999999999,"body":"operations,"},{"speaker":"Frank Cowell","startTime":1675.0149999999999,"endTime":1675.135,"body":"and"},{"speaker":"Frank Cowell","startTime":1675.135,"endTime":1675.345,"body":"so"},{"speaker":"Frank Cowell","startTime":1675.345,"endTime":1675.555,"body":"on."},{"speaker":"Frank Cowell","startTime":1675.645,"endTime":1676.365,"body":"Absolutely"},{"speaker":"Frank Cowell","startTime":1676.365,"endTime":1676.425,"body":"a"},{"speaker":"Frank Cowell","startTime":1676.795,"endTime":1676.915,"body":"thousand"},{"speaker":"Frank Cowell","startTime":1676.92,"endTime":1677.115,"body":"percent."},{"speaker":"Frank Cowell","startTime":1677.325,"endTime":1677.415,"body":"I"},{"speaker":"Frank Cowell","startTime":1677.415,"endTime":1677.595,"body":"think"},{"speaker":"Frank Cowell","startTime":1677.595,"endTime":1677.925,"body":"another"},{"speaker":"Frank Cowell","startTime":1677.925,"endTime":1678.105,"body":"thing"},{"speaker":"Frank Cowell","startTime":1678.105,"endTime":1678.225,"body":"that"},{"speaker":"Frank Cowell","startTime":1678.225,"endTime":1678.675,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1678.675,"endTime":1678.795,"body":"a"},{"speaker":"Frank Cowell","startTime":1678.795,"endTime":1679.2749999999999,"body":"trigger"},{"speaker":"Frank Cowell","startTime":1679.28,"endTime":1679.635,"body":"point"},{"speaker":"Frank Cowell","startTime":1679.635,"endTime":1679.965,"body":"is,"},{"speaker":"Frank Cowell","startTime":1680.625,"endTime":1681.645,"body":"Ultimately,"},{"speaker":"Frank Cowell","startTime":1681.645,"endTime":1681.855,"body":"like"},{"speaker":"Frank Cowell","startTime":1681.855,"endTime":1681.915,"body":"I"},{"speaker":"Frank Cowell","startTime":1681.915,"endTime":1682.095,"body":"think"},{"speaker":"Frank Cowell","startTime":1682.095,"endTime":1682.365,"body":"about"},{"speaker":"Frank Cowell","startTime":1682.365,"endTime":1682.635,"body":"Rev"},{"speaker":"Frank Cowell","startTime":1682.905,"endTime":1682.995,"body":"and"},{"speaker":"Frank Cowell","startTime":1682.995,"endTime":1683.0249999999999,"body":"I"},{"speaker":"Frank Cowell","startTime":1683.0249999999999,"endTime":1683.205,"body":"think"},{"speaker":"Frank Cowell","startTime":1683.205,"endTime":1683.535,"body":"about"},{"speaker":"Frank Cowell","startTime":1683.535,"endTime":1683.955,"body":"why"},{"speaker":"Frank Cowell","startTime":1683.955,"endTime":1684.075,"body":"a"},{"speaker":"Frank Cowell","startTime":1684.075,"endTime":1684.285,"body":"Rev"},{"speaker":"Frank Cowell","startTime":1684.5249999999999,"endTime":1684.795,"body":"team"},{"speaker":"Frank Cowell","startTime":1684.795,"endTime":1684.945,"body":"would"},{"speaker":"Frank Cowell","startTime":1684.945,"endTime":1685.155,"body":"even"},{"speaker":"Frank Cowell","startTime":1685.155,"endTime":1685.695,"body":"exist."},{"speaker":"Frank Cowell","startTime":1685.695,"endTime":1685.875,"body":"And"},{"speaker":"Frank Cowell","startTime":1685.875,"endTime":1685.935,"body":"in"},{"speaker":"Frank Cowell","startTime":1685.935,"endTime":1686.115,"body":"my"},{"speaker":"Frank Cowell","startTime":1686.115,"endTime":1686.415,"body":"opinion,"},{"speaker":"Frank Cowell","startTime":1686.415,"endTime":1686.565,"body":"the"},{"speaker":"Frank Cowell","startTime":1686.655,"endTime":1687.105,"body":"only"},{"speaker":"Frank Cowell","startTime":1687.105,"endTime":1687.465,"body":"reason"},{"speaker":"Frank Cowell","startTime":1687.465,"endTime":1687.5249999999999,"body":"a"},{"speaker":"Frank Cowell","startTime":1687.5249999999999,"endTime":1687.7649999999999,"body":"Rev"},{"speaker":"Frank Cowell","startTime":1688.0049999999999,"endTime":1688.365,"body":"team"},{"speaker":"Frank Cowell","startTime":1688.37,"endTime":1688.575,"body":"would"},{"speaker":"Frank Cowell","startTime":1688.575,"endTime":1689.115,"body":"exist"},{"speaker":"Frank Cowell","startTime":1689.655,"endTime":1689.895,"body":"is"},{"speaker":"Frank Cowell","startTime":1689.895,"endTime":1690.345,"body":"to"},{"speaker":"Frank Cowell","startTime":1690.405,"endTime":1690.975,"body":"extract"},{"speaker":"Frank Cowell","startTime":1690.975,"endTime":1691.575,"body":"more,"},{"speaker":"Frank Cowell","startTime":1691.995,"endTime":1692.175,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1692.205,"endTime":1692.685,"body":"revenue"},{"speaker":"Frank Cowell","startTime":1692.715,"endTime":1692.955,"body":"and"},{"speaker":"Frank Cowell","startTime":1692.955,"endTime":1693.165,"body":"or"},{"speaker":"Frank Cowell","startTime":1693.165,"endTime":1693.735,"body":"profit"},{"speaker":"Frank Cowell","startTime":1693.945,"endTime":1694.095,"body":"to"},{"speaker":"Frank Cowell","startTime":1694.095,"endTime":1694.185,"body":"the"},{"speaker":"Frank Cowell","startTime":1694.185,"endTime":1694.485,"body":"bottom"},{"speaker":"Frank Cowell","startTime":1694.49,"endTime":1694.845,"body":"line"},{"speaker":"Frank Cowell","startTime":1695.115,"endTime":1695.355,"body":"that"},{"speaker":"Frank Cowell","startTime":1695.355,"endTime":1696.2549999999999,"body":"otherwise"},{"speaker":"Frank Cowell","startTime":1696.495,"endTime":1696.675,"body":"is"},{"speaker":"Frank Cowell","startTime":1696.675,"endTime":1696.915,"body":"not"},{"speaker":"Frank Cowell","startTime":1696.915,"endTime":1697.305,"body":"currently"},{"speaker":"Frank Cowell","startTime":1697.31,"endTime":1697.7549999999999,"body":"happening."},{"speaker":"Frank Cowell","startTime":1698.385,"endTime":1698.535,"body":"And"},{"speaker":"Frank Cowell","startTime":1698.535,"endTime":1698.715,"body":"so"},{"speaker":"Frank Cowell","startTime":1698.7649999999999,"endTime":1698.925,"body":"if"},{"speaker":"Frank Cowell","startTime":1699.195,"endTime":1699.285,"body":"there"},{"speaker":"Frank Cowell","startTime":1699.285,"endTime":1699.375,"body":"is"},{"speaker":"Frank Cowell","startTime":1699.375,"endTime":1700.2749999999999,"body":"opportunity"},{"speaker":"Frank Cowell","startTime":1700.2749999999999,"endTime":1700.5149999999999,"body":"on"},{"speaker":"Frank Cowell","startTime":1700.5149999999999,"endTime":1700.635,"body":"the"},{"speaker":"Frank Cowell","startTime":1700.635,"endTime":1700.995,"body":"table"},{"speaker":"Frank Cowell","startTime":1700.995,"endTime":1701.145,"body":"to"},{"speaker":"Frank Cowell","startTime":1701.145,"endTime":1701.355,"body":"do."},{"speaker":"Frank Cowell","startTime":1702.465,"endTime":1702.915,"body":"And"},{"speaker":"Frank Cowell","startTime":1702.915,"endTime":1702.975,"body":"a"},{"speaker":"Frank Cowell","startTime":1703.185,"endTime":1703.395,"body":"then"},{"speaker":"Frank Cowell","startTime":1703.395,"endTime":1703.455,"body":"a"},{"speaker":"Frank Cowell","startTime":1703.455,"endTime":1703.635,"body":"rev"},{"speaker":"Frank Cowell","startTime":1703.845,"endTime":1704.055,"body":"team"},{"speaker":"Frank Cowell","startTime":1704.055,"endTime":1704.235,"body":"makes"},{"speaker":"Frank Cowell","startTime":1704.235,"endTime":1704.595,"body":"sense."},{"speaker":"Frank Cowell","startTime":1704.595,"endTime":1705.0149999999999,"body":"Why?"},{"speaker":"Frank Cowell","startTime":1705.195,"endTime":1705.345,"body":"Well,"},{"speaker":"Frank Cowell","startTime":1705.345,"endTime":1705.675,"body":"normally"},{"speaker":"Frank Cowell","startTime":1705.675,"endTime":1705.825,"body":"the"},{"speaker":"Frank Cowell","startTime":1706.335,"endTime":1706.395,"body":"COO"},{"speaker":"Frank Cowell","startTime":1706.395,"endTime":1706.5149999999999,"body":"is"},{"speaker":"Frank Cowell","startTime":1706.5149999999999,"endTime":1707.205,"body":"responsible"},{"speaker":"Frank Cowell","startTime":1707.205,"endTime":1707.535,"body":"for"},{"speaker":"Frank Cowell","startTime":1707.535,"endTime":1708.195,"body":"finding"},{"speaker":"Frank Cowell","startTime":1708.5249999999999,"endTime":1708.975,"body":"the,"},{"speaker":"Frank Cowell","startTime":1708.975,"endTime":1709.125,"body":"and"},{"speaker":"Frank Cowell","startTime":1709.125,"endTime":1709.545,"body":"analyzing"},{"speaker":"Frank Cowell","startTime":1709.545,"endTime":1709.635,"body":"the"},{"speaker":"Frank Cowell","startTime":1709.635,"endTime":1710.355,"body":"profitability."},{"speaker":"Frank Cowell","startTime":1710.475,"endTime":1710.805,"body":"What"},{"speaker":"Frank Cowell","startTime":1710.805,"endTime":1710.985,"body":"is"},{"speaker":"Frank Cowell","startTime":1710.99,"endTime":1711.405,"body":"happening"},{"speaker":"Frank Cowell","startTime":1711.405,"endTime":1711.675,"body":"within"},{"speaker":"Frank Cowell","startTime":1711.675,"endTime":1711.855,"body":"my"},{"speaker":"Frank Cowell","startTime":1711.855,"endTime":1712.545,"body":"functions"},{"speaker":"Mike Rizzo","startTime":1713.285,"endTime":1713.895,"body":"Mm-hmm."},{"speaker":"Frank Cowell","startTime":1713.925,"endTime":1714.2549999999999,"body":"can"},{"speaker":"Frank Cowell","startTime":1714.345,"endTime":1714.825,"body":"inflect"},{"speaker":"Frank Cowell","startTime":1714.825,"endTime":1715.215,"body":"revenue"},{"speaker":"Frank Cowell","startTime":1715.215,"endTime":1715.365,"body":"and"},{"speaker":"Frank Cowell","startTime":1715.37,"endTime":1715.635,"body":"drop"},{"speaker":"Frank Cowell","startTime":1715.635,"endTime":1715.815,"body":"more"},{"speaker":"Frank Cowell","startTime":1715.82,"endTime":1716.115,"body":"profit"},{"speaker":"Frank Cowell","startTime":1716.115,"endTime":1716.565,"body":"online."},{"speaker":"Frank Cowell","startTime":1716.985,"endTime":1717.195,"body":"At"},{"speaker":"Frank Cowell","startTime":1717.195,"endTime":1717.465,"body":"some"},{"speaker":"Frank Cowell","startTime":1717.465,"endTime":1717.705,"body":"point,"},{"speaker":"Frank Cowell","startTime":1717.705,"endTime":1717.915,"body":"that"},{"speaker":"Frank Cowell","startTime":1717.92,"endTime":1718.365,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1718.365,"endTime":1718.725,"body":"too"},{"speaker":"Frank Cowell","startTime":1718.725,"endTime":1718.935,"body":"big"},{"speaker":"Frank Cowell","startTime":1718.94,"endTime":1718.995,"body":"of"},{"speaker":"Frank Cowell","startTime":1718.995,"endTime":1719.055,"body":"a"},{"speaker":"Frank Cowell","startTime":1719.06,"endTime":1719.385,"body":"job"},{"speaker":"Frank Cowell","startTime":1719.385,"endTime":1719.5049999999999,"body":"for"},{"speaker":"Frank Cowell","startTime":1719.51,"endTime":1719.625,"body":"the"},{"speaker":"Frank Cowell","startTime":1719.725,"endTime":1719.925,"body":"COO"},{"speaker":"Frank Cowell","startTime":1720.555,"endTime":1720.855,"body":"due"},{"speaker":"Frank Cowell","startTime":1720.855,"endTime":1721.335,"body":"to"},{"speaker":"Frank Cowell","startTime":1721.7549999999999,"endTime":1721.935,"body":"all"},{"speaker":"Frank Cowell","startTime":1721.935,"endTime":1722.055,"body":"the"},{"speaker":"Frank Cowell","startTime":1722.055,"endTime":1722.295,"body":"data"},{"speaker":"Frank Cowell","startTime":1722.295,"endTime":1722.715,"body":"throughput"},{"speaker":"Frank Cowell","startTime":1722.715,"endTime":1722.835,"body":"and"},{"speaker":"Frank Cowell","startTime":1723.085,"endTime":1723.205,"body":"the"},{"speaker":"Frank Cowell","startTime":1723.21,"endTime":1723.585,"body":"technology."},{"speaker":"Frank Cowell","startTime":1723.795,"endTime":1723.975,"body":"At"},{"speaker":"Frank Cowell","startTime":1723.975,"endTime":1724.155,"body":"some"},{"speaker":"Frank Cowell","startTime":1724.155,"endTime":1724.365,"body":"point"},{"speaker":"Frank Cowell","startTime":1724.365,"endTime":1724.485,"body":"that"},{"speaker":"Frank Cowell","startTime":1724.485,"endTime":1724.905,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1724.905,"endTime":1725.415,"body":"outside"},{"speaker":"Frank Cowell","startTime":1725.415,"endTime":1725.625,"body":"their"},{"speaker":"Frank Cowell","startTime":1725.625,"endTime":1726.345,"body":"technical"},{"speaker":"Frank Cowell","startTime":1726.345,"endTime":1726.795,"body":"scope,"},{"speaker":"Frank Cowell","startTime":1727.635,"endTime":1727.965,"body":"not"},{"speaker":"Frank Cowell","startTime":1727.965,"endTime":1728.085,"body":"their"},{"speaker":"Frank Cowell","startTime":1728.5249999999999,"endTime":1728.725,"body":"strategic."},{"speaker":"Mike Rizzo","startTime":1729.195,"endTime":1729.805,"body":"Mm-hmm."},{"speaker":"Frank Cowell","startTime":1730.0049999999999,"endTime":1730.155,"body":"And"},{"speaker":"Frank Cowell","startTime":1730.155,"endTime":1730.425,"body":"so"},{"speaker":"Frank Cowell","startTime":1730.425,"endTime":1730.605,"body":"in"},{"speaker":"Frank Cowell","startTime":1730.605,"endTime":1730.875,"body":"my"},{"speaker":"Frank Cowell","startTime":1730.875,"endTime":1731.235,"body":"opinion,"},{"speaker":"Frank Cowell","startTime":1731.5049999999999,"endTime":1731.715,"body":"that"},{"speaker":"Frank Cowell","startTime":1731.715,"endTime":1732.0149999999999,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1732.0149999999999,"endTime":1732.045,"body":"a"},{"speaker":"Frank Cowell","startTime":1732.045,"endTime":1732.495,"body":"triggering"},{"speaker":"Frank Cowell","startTime":1732.495,"endTime":1732.795,"body":"point"},{"speaker":"Frank Cowell","startTime":1732.795,"endTime":1732.945,"body":"where,"},{"speaker":"Frank Cowell","startTime":1732.945,"endTime":1733.305,"body":"hey,"},{"speaker":"Frank Cowell","startTime":1733.785,"endTime":1734.175,"body":"team"},{"speaker":"Frank Cowell","startTime":1734.175,"endTime":1734.805,"body":"members,"},{"speaker":"Frank Cowell","startTime":1735.2549999999999,"endTime":1735.495,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1735.495,"endTime":1735.7649999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":1735.7649999999999,"endTime":1736.365,"body":"assist"},{"speaker":"Frank Cowell","startTime":1736.365,"endTime":1736.695,"body":"in"},{"speaker":"Frank Cowell","startTime":1736.845,"endTime":1737.595,"body":"enabling"},{"speaker":"Frank Cowell","startTime":1737.595,"endTime":1737.805,"body":"that"},{"speaker":"Frank Cowell","startTime":1737.81,"endTime":1737.895,"body":"to"},{"speaker":"Frank Cowell","startTime":1737.895,"endTime":1738.2549999999999,"body":"happen."},{"speaker":"Frank Cowell","startTime":1738.2549999999999,"endTime":1738.435,"body":"That"},{"speaker":"Frank Cowell","startTime":1738.465,"endTime":1739.185,"body":"otherwise"},{"speaker":"Frank Cowell","startTime":1739.395,"endTime":1739.635,"body":"what's"},{"speaker":"Frank Cowell","startTime":1739.6399999999999,"endTime":1740.0249999999999,"body":"easier"},{"speaker":"Frank Cowell","startTime":1740.0249999999999,"endTime":1740.175,"body":"for"},{"speaker":"Frank Cowell","startTime":1740.175,"endTime":1740.325,"body":"that"},{"speaker":"Frank Cowell","startTime":1740.33,"endTime":1740.595,"body":"person"},{"speaker":"Frank Cowell","startTime":1740.595,"endTime":1740.685,"body":"to"},{"speaker":"Frank Cowell","startTime":1740.685,"endTime":1741.075,"body":"tackle"},{"speaker":"Frank Cowell","startTime":1741.08,"endTime":1741.195,"body":"when"},{"speaker":"Frank Cowell","startTime":1741.195,"endTime":1741.2549999999999,"body":"they"},{"speaker":"Frank Cowell","startTime":1741.2549999999999,"endTime":1741.405,"body":"were"},{"speaker":"Frank Cowell","startTime":1741.41,"endTime":1742.0049999999999,"body":"smaller"},{"speaker":"Frank Cowell","startTime":1742.245,"endTime":1742.425,"body":"is"},{"speaker":"Frank Cowell","startTime":1742.425,"endTime":1742.635,"body":"now"},{"speaker":"Frank Cowell","startTime":1742.635,"endTime":1743.085,"body":"needed,"},{"speaker":"Frank Cowell","startTime":1743.385,"endTime":1743.565,"body":"which"},{"speaker":"Frank Cowell","startTime":1743.57,"endTime":1743.685,"body":"is"},{"speaker":"Frank Cowell","startTime":1743.685,"endTime":1743.865,"body":"why"},{"speaker":"Frank Cowell","startTime":1743.87,"endTime":1744.045,"body":"I"},{"speaker":"Frank Cowell","startTime":1744.045,"endTime":1744.555,"body":"then,"},{"speaker":"Frank Cowell","startTime":1744.675,"endTime":1744.945,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1744.975,"endTime":1745.425,"body":"often"},{"speaker":"Frank Cowell","startTime":1745.425,"endTime":1745.845,"body":"say"},{"speaker":"Frank Cowell","startTime":1746.055,"endTime":1746.2649999999999,"body":"in"},{"speaker":"Frank Cowell","startTime":1746.2649999999999,"endTime":1746.595,"body":"my"},{"speaker":"Frank Cowell","startTime":1746.595,"endTime":1747.045,"body":"worldview,"},{"speaker":"Frank Cowell","startTime":1747.05,"endTime":1747.165,"body":"the"},{"speaker":"Frank Cowell","startTime":1747.165,"endTime":1747.435,"body":"Rev"},{"speaker":"Frank Cowell","startTime":1747.675,"endTime":1747.885,"body":"team"},{"speaker":"Frank Cowell","startTime":1747.885,"endTime":1748.035,"body":"is"},{"speaker":"Frank Cowell","startTime":1748.035,"endTime":1748.485,"body":"really"},{"speaker":"Frank Cowell","startTime":1748.485,"endTime":1748.635,"body":"a"},{"speaker":"Frank Cowell","startTime":1748.635,"endTime":1748.905,"body":"right"},{"speaker":"Frank Cowell","startTime":1748.905,"endTime":1749.115,"body":"hand"},{"speaker":"Frank Cowell","startTime":1749.115,"endTime":1749.235,"body":"to"},{"speaker":"Frank Cowell","startTime":1749.485,"endTime":1749.605,"body":"the"},{"speaker":"Frank Cowell","startTime":1749.605,"endTime":1749.885,"body":"c"},{"speaker":"Frank Cowell","startTime":1749.995,"endTime":1750.285,"body":"o"},{"speaker":"Frank Cowell","startTime":1751.155,"endTime":1751.545,"body":"because"},{"speaker":"Frank Cowell","startTime":1751.545,"endTime":1751.7549999999999,"body":"they're"},{"speaker":"Frank Cowell","startTime":1751.7549999999999,"endTime":1752.295,"body":"enabling"},{"speaker":"Frank Cowell","startTime":1752.295,"endTime":1752.445,"body":"that"},{"speaker":"Frank Cowell","startTime":1752.445,"endTime":1752.745,"body":"person"},{"speaker":"Frank Cowell","startTime":1752.745,"endTime":1752.835,"body":"to"},{"speaker":"Frank Cowell","startTime":1752.955,"endTime":1753.105,"body":"do,"},{"speaker":"Frank Cowell","startTime":1753.135,"endTime":1753.285,"body":"to"},{"speaker":"Frank Cowell","startTime":1753.285,"endTime":1753.435,"body":"do"},{"speaker":"Frank Cowell","startTime":1753.435,"endTime":1753.555,"body":"the"},{"speaker":"Frank Cowell","startTime":1753.555,"endTime":1753.825,"body":"mission"},{"speaker":"Frank Cowell","startTime":1753.825,"endTime":1753.915,"body":"of"},{"speaker":"Frank Cowell","startTime":1753.915,"endTime":1754.095,"body":"their"},{"speaker":"Frank Cowell","startTime":1754.095,"endTime":1754.395,"body":"job"},{"speaker":"Frank Cowell","startTime":1754.395,"endTime":1754.605,"body":"that"},{"speaker":"Frank Cowell","startTime":1754.605,"endTime":1755.115,"body":"otherwise"},{"speaker":"Frank Cowell","startTime":1755.12,"endTime":1755.295,"body":"was"},{"speaker":"Frank Cowell","startTime":1755.325,"endTime":1755.805,"body":"already"},{"speaker":"Frank Cowell","startTime":1755.805,"endTime":1756.135,"body":"there."},{"speaker":"Frank Cowell","startTime":1756.225,"endTime":1756.345,"body":"Does"},{"speaker":"Frank Cowell","startTime":1756.345,"endTime":1756.465,"body":"that"},{"speaker":"Frank Cowell","startTime":1756.465,"endTime":1756.585,"body":"make."},{"speaker":"Mike Rizzo","startTime":1757.095,"endTime":1757.395,"body":"Yeah."},{"speaker":"Mike Rizzo","startTime":1757.395,"endTime":1757.605,"body":"Yeah,"},{"speaker":"Mike Rizzo","startTime":1757.605,"endTime":1757.7549999999999,"body":"that"},{"speaker":"Mike Rizzo","startTime":1757.7549999999999,"endTime":1758.055,"body":"totally"},{"speaker":"Mike Rizzo","startTime":1758.055,"endTime":1758.2649999999999,"body":"makes"},{"speaker":"Mike Rizzo","startTime":1758.2649999999999,"endTime":1758.625,"body":"sense."},{"speaker":"Mike Rizzo","startTime":1758.625,"endTime":1758.7749999999999,"body":"And"},{"speaker":"Mike Rizzo","startTime":1758.925,"endTime":1759.165,"body":"I,"},{"speaker":"Mike Rizzo","startTime":1759.435,"endTime":1759.5249999999999,"body":"I"},{"speaker":"Mike Rizzo","startTime":1759.5249999999999,"endTime":1759.7649999999999,"body":"think"},{"speaker":"Mike Rizzo","startTime":1759.7649999999999,"endTime":1760.035,"body":"just,"},{"speaker":"Mike Rizzo","startTime":1760.035,"endTime":1760.245,"body":"just"},{"speaker":"Mike Rizzo","startTime":1760.25,"endTime":1760.455,"body":"going"},{"speaker":"Mike Rizzo","startTime":1760.455,"endTime":1760.695,"body":"back"},{"speaker":"Mike Rizzo","startTime":1760.695,"endTime":1761.085,"body":"to"},{"speaker":"Mike Rizzo","startTime":1761.145,"endTime":1761.355,"body":"some"},{"speaker":"Mike Rizzo","startTime":1761.355,"endTime":1761.415,"body":"of"},{"speaker":"Mike Rizzo","startTime":1761.42,"endTime":1761.475,"body":"the"},{"speaker":"Mike Rizzo","startTime":1761.475,"endTime":1761.685,"body":"points"},{"speaker":"Mike Rizzo","startTime":1761.685,"endTime":1761.805,"body":"you"},{"speaker":"Mike Rizzo","startTime":1761.805,"endTime":1761.865,"body":"were"},{"speaker":"Mike Rizzo","startTime":1761.865,"endTime":1762.135,"body":"making"},{"speaker":"Mike Rizzo","startTime":1762.135,"endTime":1762.885,"body":"earlier."},{"speaker":"Mike Rizzo","startTime":1765.085,"endTime":1765.165,"body":"Actually,"},{"speaker":"Mike Rizzo","startTime":1765.165,"endTime":1765.315,"body":"you"},{"speaker":"Mike Rizzo","startTime":1765.315,"endTime":1765.555,"body":"know,"},{"speaker":"Mike Rizzo","startTime":1765.795,"endTime":1765.915,"body":"I"},{"speaker":"Mike Rizzo","startTime":1765.915,"endTime":1766.095,"body":"think"},{"speaker":"Mike Rizzo","startTime":1766.095,"endTime":1766.2749999999999,"body":"it"},{"speaker":"Mike Rizzo","startTime":1766.2749999999999,"endTime":1766.815,"body":"backs"},{"speaker":"Mike Rizzo","startTime":1766.815,"endTime":1766.965,"body":"a"},{"speaker":"Mike Rizzo","startTime":1766.965,"endTime":1767.355,"body":"lot"},{"speaker":"Mike Rizzo","startTime":1767.385,"endTime":1768.075,"body":"of"},{"speaker":"Mike Rizzo","startTime":1768.855,"endTime":1769.365,"body":"the"},{"speaker":"Mike Rizzo","startTime":1769.365,"endTime":1769.845,"body":"thinking"},{"speaker":"Mike Rizzo","startTime":1769.845,"endTime":1770.2649999999999,"body":"that,"},{"speaker":"Mike Rizzo","startTime":1771.285,"endTime":1771.405,"body":"you"},{"speaker":"Mike Rizzo","startTime":1771.405,"endTime":1771.5249999999999,"body":"know,"},{"speaker":"Mike Rizzo","startTime":1771.735,"endTime":1772.125,"body":"you"},{"speaker":"Mike Rizzo","startTime":1772.125,"endTime":1772.5149999999999,"body":"can't"},{"speaker":"Mike Rizzo","startTime":1772.5149999999999,"endTime":1772.7549999999999,"body":"go"},{"speaker":"Mike Rizzo","startTime":1772.76,"endTime":1772.965,"body":"to"},{"speaker":"Mike Rizzo","startTime":1772.965,"endTime":1773.145,"body":"a,"},{"speaker":"Mike Rizzo","startTime":1773.145,"endTime":1773.415,"body":"or"},{"speaker":"Mike Rizzo","startTime":1773.685,"endTime":1773.865,"body":"you"},{"speaker":"Mike Rizzo","startTime":1773.865,"endTime":1774.615,"body":"shouldn't,"},{"speaker":"Mike Rizzo","startTime":1774.705,"endTime":1774.855,"body":"in"},{"speaker":"Mike Rizzo","startTime":1774.855,"endTime":1775.2749999999999,"body":"my"},{"speaker":"Mike Rizzo","startTime":1775.335,"endTime":1775.935,"body":"opinion,"},{"speaker":"Mike Rizzo","startTime":1776.745,"endTime":1777.105,"body":"go"},{"speaker":"Mike Rizzo","startTime":1777.105,"endTime":1777.615,"body":"to"},{"speaker":"Mike Rizzo","startTime":1777.615,"endTime":1777.795,"body":"a"},{"speaker":"Mike Rizzo","startTime":1777.8,"endTime":1778.245,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":1778.245,"endTime":1778.605,"body":"ops"},{"speaker":"Mike Rizzo","startTime":1778.605,"endTime":1779.415,"body":"person."},{"speaker":"Mike Rizzo","startTime":1780.045,"endTime":1780.165,"body":"You"},{"speaker":"Mike Rizzo","startTime":1780.165,"endTime":1780.285,"body":"know,"},{"speaker":"Mike Rizzo","startTime":1780.285,"endTime":1780.405,"body":"to"},{"speaker":"Mike Rizzo","startTime":1780.41,"endTime":1780.735,"body":"echo"},{"speaker":"Mike Rizzo","startTime":1780.735,"endTime":1780.855,"body":"what"},{"speaker":"Mike Rizzo","startTime":1780.855,"endTime":1780.975,"body":"you're"},{"speaker":"Mike Rizzo","startTime":1780.98,"endTime":1781.215,"body":"saying"},{"speaker":"Mike Rizzo","startTime":1781.215,"endTime":1781.635,"body":"before,"},{"speaker":"Mike Rizzo","startTime":1781.635,"endTime":1781.785,"body":"to"},{"speaker":"Mike Rizzo","startTime":1781.785,"endTime":1781.965,"body":"try"},{"speaker":"Mike Rizzo","startTime":1781.965,"endTime":1782.085,"body":"to"},{"speaker":"Mike Rizzo","startTime":1782.09,"endTime":1782.595,"body":"figure"},{"speaker":"Mike Rizzo","startTime":1782.595,"endTime":1783.105,"body":"out"},{"speaker":"Mike Rizzo","startTime":1783.165,"endTime":1783.375,"body":"your"},{"speaker":"Mike Rizzo","startTime":1783.3799999999999,"endTime":1783.495,"body":"go"},{"speaker":"Mike Rizzo","startTime":1783.495,"endTime":1783.585,"body":"to"},{"speaker":"Mike Rizzo","startTime":1783.585,"endTime":1784.035,"body":"market."},{"speaker":"Mike Rizzo","startTime":1784.875,"endTime":1785.235,"body":"Like,"},{"speaker":"Mike Rizzo","startTime":1785.5049999999999,"endTime":1785.715,"body":"like,"},{"speaker":"Mike Rizzo","startTime":1785.985,"endTime":1786.375,"body":"like"},{"speaker":"Mike Rizzo","startTime":1786.5249999999999,"endTime":1786.855,"body":"they're"},{"speaker":"Mike Rizzo","startTime":1786.855,"endTime":1787.185,"body":"not"},{"speaker":"Mike Rizzo","startTime":1787.185,"endTime":1787.365,"body":"your"},{"speaker":"Mike Rizzo","startTime":1787.365,"endTime":1787.695,"body":"growth"},{"speaker":"Mike Rizzo","startTime":1787.695,"endTime":1788.355,"body":"strategist."},{"speaker":"Mike Rizzo","startTime":1788.355,"endTime":1788.535,"body":"They're"},{"speaker":"Mike Rizzo","startTime":1788.535,"endTime":1788.865,"body":"not"},{"speaker":"Mike Rizzo","startTime":1788.865,"endTime":1789.285,"body":"your,"},{"speaker":"Mike Rizzo","startTime":1789.465,"endTime":1790.065,"body":"your,"},{"speaker":"Mike Rizzo","startTime":1790.065,"endTime":1790.545,"body":"your"},{"speaker":"Mike Rizzo","startTime":1790.635,"endTime":1791.085,"body":"growth"},{"speaker":"Mike Rizzo","startTime":1791.085,"endTime":1791.985,"body":"hacky,"},{"speaker":"Mike Rizzo","startTime":1792.345,"endTime":1792.705,"body":"like"},{"speaker":"Mike Rizzo","startTime":1792.705,"endTime":1792.945,"body":"come"},{"speaker":"Mike Rizzo","startTime":1792.945,"endTime":1793.065,"body":"up"},{"speaker":"Mike Rizzo","startTime":1793.065,"endTime":1793.215,"body":"with"},{"speaker":"Mike Rizzo","startTime":1793.22,"endTime":1793.23,"body":"all"},{"speaker":"Mike Rizzo","startTime":1793.365,"endTime":1793.7549999999999,"body":"kinds"},{"speaker":"Mike Rizzo","startTime":1793.76,"endTime":1793.875,"body":"of"},{"speaker":"Mike Rizzo","startTime":1793.875,"endTime":1794.2649999999999,"body":"new"},{"speaker":"Mike Rizzo","startTime":1794.2649999999999,"endTime":1794.865,"body":"ways"},{"speaker":"Mike Rizzo","startTime":1794.865,"endTime":1795.045,"body":"to"},{"speaker":"Mike Rizzo","startTime":1795.05,"endTime":1795.315,"body":"try"},{"speaker":"Mike Rizzo","startTime":1795.315,"endTime":1795.435,"body":"to"},{"speaker":"Mike Rizzo","startTime":1795.435,"endTime":1795.705,"body":"bring"},{"speaker":"Mike Rizzo","startTime":1795.705,"endTime":1795.7649999999999,"body":"a"},{"speaker":"Mike Rizzo","startTime":1795.7649999999999,"endTime":1796.125,"body":"product"},{"speaker":"Mike Rizzo","startTime":1796.1299999999999,"endTime":1796.215,"body":"to"},{"speaker":"Mike Rizzo","startTime":1796.215,"endTime":1796.305,"body":"the"},{"speaker":"Mike Rizzo","startTime":1796.305,"endTime":1796.605,"body":"market"},{"speaker":"Mike Rizzo","startTime":1796.605,"endTime":1796.905,"body":"person."},{"speaker":"Mike Rizzo","startTime":1796.91,"endTime":1797.055,"body":"They"},{"speaker":"Mike Rizzo","startTime":1797.055,"endTime":1797.445,"body":"can"},{"speaker":"Mike Rizzo","startTime":1797.745,"endTime":1798.315,"body":"create"},{"speaker":"Mike Rizzo","startTime":1798.315,"endTime":1798.405,"body":"the"},{"speaker":"Mike Rizzo","startTime":1798.405,"endTime":1799.155,"body":"pipelines"},{"speaker":"Mike Rizzo","startTime":1799.155,"endTime":1799.245,"body":"and"},{"speaker":"Mike Rizzo","startTime":1799.245,"endTime":1799.395,"body":"all"},{"speaker":"Mike Rizzo","startTime":1799.395,"endTime":1799.485,"body":"those"},{"speaker":"Mike Rizzo","startTime":1799.485,"endTime":1799.635,"body":"other"},{"speaker":"Mike Rizzo","startTime":1799.635,"endTime":1799.935,"body":"things."},{"speaker":"Mike Rizzo","startTime":1800.295,"endTime":1800.595,"body":"And,"},{"speaker":"Mike Rizzo","startTime":1800.595,"endTime":1800.7749999999999,"body":"and"},{"speaker":"Mike Rizzo","startTime":1800.7749999999999,"endTime":1801.195,"body":"look,"},{"speaker":"Mike Rizzo","startTime":1801.345,"endTime":1801.735,"body":"some"},{"speaker":"Mike Rizzo","startTime":1801.74,"endTime":1802.155,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":1802.155,"endTime":1802.455,"body":"ops"},{"speaker":"Mike Rizzo","startTime":1802.455,"endTime":1803.175,"body":"professionals,"},{"speaker":"Mike Rizzo","startTime":1803.715,"endTime":1804.075,"body":"they"},{"speaker":"Mike Rizzo","startTime":1804.075,"endTime":1804.405,"body":"move"},{"speaker":"Mike Rizzo","startTime":1804.405,"endTime":1804.705,"body":"into"},{"speaker":"Mike Rizzo","startTime":1804.705,"endTime":1804.945,"body":"that"},{"speaker":"Mike Rizzo","startTime":1804.945,"endTime":1805.365,"body":"role"},{"speaker":"Mike Rizzo","startTime":1805.995,"endTime":1806.115,"body":"and"},{"speaker":"Mike Rizzo","startTime":1806.115,"endTime":1806.355,"body":"that's"},{"speaker":"Mike Rizzo","startTime":1806.355,"endTime":1806.865,"body":"good,"},{"speaker":"Mike Rizzo","startTime":1807.375,"endTime":1807.645,"body":"but"},{"speaker":"Mike Rizzo","startTime":1807.645,"endTime":1807.825,"body":"they"},{"speaker":"Mike Rizzo","startTime":1807.825,"endTime":1808.125,"body":"are"},{"speaker":"Mike Rizzo","startTime":1808.585,"endTime":1808.945,"body":"distinctly"},{"speaker":"Mike Rizzo","startTime":1808.95,"endTime":1809.325,"body":"different"},{"speaker":"Mike Rizzo","startTime":1809.865,"endTime":1809.985,"body":"function."},{"speaker":"Mike Rizzo","startTime":1810.675,"endTime":1810.825,"body":"And"},{"speaker":"Mike Rizzo","startTime":1810.83,"endTime":1811.065,"body":"so"},{"speaker":"Mike Rizzo","startTime":1811.095,"endTime":1811.215,"body":"I,"},{"speaker":"Mike Rizzo","startTime":1811.335,"endTime":1811.5149999999999,"body":"what"},{"speaker":"Mike Rizzo","startTime":1811.5149999999999,"endTime":1811.575,"body":"I"},{"speaker":"Mike Rizzo","startTime":1811.575,"endTime":1811.7549999999999,"body":"was"},{"speaker":"Mike Rizzo","startTime":1811.7549999999999,"endTime":1812.115,"body":"hearing"},{"speaker":"Mike Rizzo","startTime":1812.115,"endTime":1812.565,"body":"earlier"},{"speaker":"Mike Rizzo","startTime":1812.565,"endTime":1812.955,"body":"about"},{"speaker":"Mike Rizzo","startTime":1812.955,"endTime":1813.315,"body":"like,"},{"speaker":"Mike Rizzo","startTime":1813.345,"endTime":1813.465,"body":"you"},{"speaker":"Mike Rizzo","startTime":1813.465,"endTime":1813.7649999999999,"body":"know,"},{"speaker":"Mike Rizzo","startTime":1813.795,"endTime":1814.125,"body":"trying"},{"speaker":"Mike Rizzo","startTime":1814.125,"endTime":1814.215,"body":"to"},{"speaker":"Mike Rizzo","startTime":1814.215,"endTime":1814.455,"body":"find"},{"speaker":"Mike Rizzo","startTime":1814.455,"endTime":1814.725,"body":"product"},{"speaker":"Mike Rizzo","startTime":1814.725,"endTime":1814.995,"body":"market"},{"speaker":"Mike Rizzo","startTime":1814.995,"endTime":1815.325,"body":"fit"},{"speaker":"Mike Rizzo","startTime":1815.325,"endTime":1815.415,"body":"and"},{"speaker":"Mike Rizzo","startTime":1815.415,"endTime":1815.535,"body":"all"},{"speaker":"Mike Rizzo","startTime":1815.535,"endTime":1815.655,"body":"this"},{"speaker":"Mike Rizzo","startTime":1815.66,"endTime":1815.805,"body":"other"},{"speaker":"Mike Rizzo","startTime":1815.805,"endTime":1815.985,"body":"stuff,"},{"speaker":"Mike Rizzo","startTime":1815.985,"endTime":1816.195,"body":"like,"},{"speaker":"Mike Rizzo","startTime":1816.375,"endTime":1816.435,"body":"I"},{"speaker":"Mike Rizzo","startTime":1816.435,"endTime":1816.705,"body":"actually"},{"speaker":"Mike Rizzo","startTime":1816.705,"endTime":1816.915,"body":"really"},{"speaker":"Mike Rizzo","startTime":1816.915,"endTime":1817.215,"body":"like"},{"speaker":"Mike Rizzo","startTime":1817.215,"endTime":1817.5149999999999,"body":"that"},{"speaker":"Mike Rizzo","startTime":1817.5149999999999,"endTime":1817.785,"body":"because"},{"speaker":"Mike Rizzo","startTime":1817.785,"endTime":1817.875,"body":"at"},{"speaker":"Mike Rizzo","startTime":1817.875,"endTime":1817.965,"body":"the"},{"speaker":"Mike Rizzo","startTime":1817.965,"endTime":1818.175,"body":"end"},{"speaker":"Mike Rizzo","startTime":1818.18,"endTime":1818.235,"body":"of"},{"speaker":"Mike Rizzo","startTime":1818.24,"endTime":1818.295,"body":"the"},{"speaker":"Mike Rizzo","startTime":1818.295,"endTime":1818.805,"body":"day,"},{"speaker":"Mike Rizzo","startTime":1819.135,"endTime":1819.285,"body":"if"},{"speaker":"Mike Rizzo","startTime":1819.285,"endTime":1819.405,"body":"you're"},{"speaker":"Mike Rizzo","startTime":1819.405,"endTime":1819.675,"body":"hiring"},{"speaker":"Mike Rizzo","startTime":1819.675,"endTime":1820.035,"body":"somebody"},{"speaker":"Mike Rizzo","startTime":1820.035,"endTime":1820.155,"body":"for"},{"speaker":"Mike Rizzo","startTime":1820.155,"endTime":1820.245,"body":"an"},{"speaker":"Mike Rizzo","startTime":1820.245,"endTime":1820.545,"body":"ops"},{"speaker":"Mike Rizzo","startTime":1820.545,"endTime":1821.055,"body":"role,"},{"speaker":"Mike Rizzo","startTime":1821.415,"endTime":1821.565,"body":"it"},{"speaker":"Mike Rizzo","startTime":1821.57,"endTime":1821.985,"body":"shouldn't"},{"speaker":"Mike Rizzo","startTime":1821.985,"endTime":1822.075,"body":"be"},{"speaker":"Mike Rizzo","startTime":1822.075,"endTime":1822.405,"body":"because"},{"speaker":"Mike Rizzo","startTime":1822.405,"endTime":1822.5249999999999,"body":"they're"},{"speaker":"Mike Rizzo","startTime":1822.53,"endTime":1822.705,"body":"your"},{"speaker":"Mike Rizzo","startTime":1822.705,"endTime":1822.975,"body":"growth"},{"speaker":"Mike Rizzo","startTime":1822.975,"endTime":1823.335,"body":"hacker"},{"speaker":"Mike Rizzo","startTime":1823.995,"endTime":1824.235,"body":"Like"},{"speaker":"Mike Rizzo","startTime":1824.655,"endTime":1824.805,"body":"that"},{"speaker":"Mike Rizzo","startTime":1824.805,"endTime":1825.105,"body":"isn't,"},{"speaker":"Mike Rizzo","startTime":1825.11,"endTime":1825.2549999999999,"body":"that"},{"speaker":"Mike Rizzo","startTime":1825.2549999999999,"endTime":1825.555,"body":"isn't"},{"speaker":"Mike Rizzo","startTime":1825.555,"endTime":1825.735,"body":"their"},{"speaker":"Mike Rizzo","startTime":1825.74,"endTime":1826.185,"body":"actual"},{"speaker":"Mike Rizzo","startTime":1826.185,"endTime":1826.695,"body":"job."},{"speaker":"Mike Rizzo","startTime":1826.995,"endTime":1827.385,"body":"So"},{"speaker":"Mike Rizzo","startTime":1827.385,"endTime":1827.805,"body":"please"},{"speaker":"Mike Rizzo","startTime":1827.805,"endTime":1828.105,"body":"stop"},{"speaker":"Mike Rizzo","startTime":1828.11,"endTime":1828.345,"body":"trying"},{"speaker":"Mike Rizzo","startTime":1828.345,"endTime":1828.435,"body":"to"},{"speaker":"Mike Rizzo","startTime":1828.435,"endTime":1828.885,"body":"lump"},{"speaker":"Mike Rizzo","startTime":1828.885,"endTime":1829.215,"body":"like,"},{"speaker":"Mike Rizzo","startTime":1829.965,"endTime":1830.295,"body":"Growth"},{"speaker":"Mike Rizzo","startTime":1830.295,"endTime":1830.745,"body":"hacking"},{"speaker":"Mike Rizzo","startTime":1830.745,"endTime":1831.075,"body":"in"},{"speaker":"Mike Rizzo","startTime":1831.075,"endTime":1831.375,"body":"with"},{"speaker":"Mike Rizzo","startTime":1831.405,"endTime":1831.645,"body":"this"},{"speaker":"Mike Rizzo","startTime":1831.645,"endTime":1832.065,"body":"idea"},{"speaker":"Mike Rizzo","startTime":1832.065,"endTime":1832.245,"body":"that"},{"speaker":"Mike Rizzo","startTime":1832.245,"endTime":1832.545,"body":"that's"},{"speaker":"Mike Rizzo","startTime":1832.545,"endTime":1832.695,"body":"like"},{"speaker":"Mike Rizzo","startTime":1832.695,"endTime":1832.845,"body":"what"},{"speaker":"Mike Rizzo","startTime":1832.845,"endTime":1832.875,"body":"a"},{"speaker":"Mike Rizzo","startTime":1832.875,"endTime":1833.235,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":1833.235,"endTime":1833.655,"body":"automation"},{"speaker":"Mike Rizzo","startTime":1833.655,"endTime":1834.105,"body":"person"},{"speaker":"Mike Rizzo","startTime":1834.105,"endTime":1834.435,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":1834.435,"endTime":1834.975,"body":"operations"},{"speaker":"Mike Rizzo","startTime":1834.975,"endTime":1835.335,"body":"person"},{"speaker":"Mike Rizzo","startTime":1835.34,"endTime":1835.635,"body":"does."},{"speaker":"Mike Rizzo","startTime":1835.635,"endTime":1835.785,"body":"Like,"},{"speaker":"Mike Rizzo","startTime":1835.975,"endTime":1836.2549999999999,"body":"they're"},{"speaker":"Mike Rizzo","startTime":1836.26,"endTime":1836.325,"body":"different"},{"speaker":"Mike Rizzo","startTime":1836.325,"endTime":1836.685,"body":"roles,"},{"speaker":"Mike Rizzo","startTime":1836.685,"endTime":1836.7749999999999,"body":"they're"},{"speaker":"Mike Rizzo","startTime":1836.7749999999999,"endTime":1837.105,"body":"different"},{"speaker":"Mike Rizzo","startTime":1837.105,"endTime":1837.495,"body":"functions."},{"speaker":"Mike Rizzo","startTime":1837.495,"endTime":1837.585,"body":"They"},{"speaker":"Mike Rizzo","startTime":1837.59,"endTime":1837.855,"body":"serve"},{"speaker":"Mike Rizzo","startTime":1837.855,"endTime":1838.125,"body":"different"},{"speaker":"Mike Rizzo","startTime":1838.1299999999999,"endTime":1838.815,"body":"purposes."},{"speaker":"Mike Rizzo","startTime":1839.145,"endTime":1839.295,"body":"And"},{"speaker":"Mike Rizzo","startTime":1839.295,"endTime":1839.355,"body":"so"},{"speaker":"Mike Rizzo","startTime":1839.355,"endTime":1839.5049999999999,"body":"I,"},{"speaker":"Mike Rizzo","startTime":1839.5049999999999,"endTime":1839.745,"body":"I"},{"speaker":"Mike Rizzo","startTime":1840.215,"endTime":1840.295,"body":"actually"},{"speaker":"Mike Rizzo","startTime":1840.3,"endTime":1840.5249999999999,"body":"liked"},{"speaker":"Mike Rizzo","startTime":1840.5249999999999,"endTime":1840.7649999999999,"body":"that"},{"speaker":"Mike Rizzo","startTime":1840.7649999999999,"endTime":1840.855,"body":"you"},{"speaker":"Mike Rizzo","startTime":1840.855,"endTime":1841.065,"body":"were"},{"speaker":"Mike Rizzo","startTime":1841.635,"endTime":1841.905,"body":"pulling"},{"speaker":"Mike Rizzo","startTime":1841.905,"endTime":1842.055,"body":"those"},{"speaker":"Mike Rizzo","startTime":1842.055,"endTime":1842.2649999999999,"body":"things"},{"speaker":"Mike Rizzo","startTime":1842.2649999999999,"endTime":1842.625,"body":"apart,"},{"speaker":"Mike Rizzo","startTime":1842.6299999999999,"endTime":1842.7749999999999,"body":"but"},{"speaker":"Mike Rizzo","startTime":1842.7749999999999,"endTime":1843.045,"body":"yeah,"},{"speaker":"Mike Rizzo","startTime":1843.045,"endTime":1843.225,"body":"I,"},{"speaker":"Mike Rizzo","startTime":1844.245,"endTime":1844.635,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":1844.695,"endTime":1844.965,"body":"all"},{"speaker":"Mike Rizzo","startTime":1844.965,"endTime":1845.055,"body":"of"},{"speaker":"Mike Rizzo","startTime":1845.055,"endTime":1845.175,"body":"what"},{"speaker":"Mike Rizzo","startTime":1845.175,"endTime":1845.2649999999999,"body":"you"},{"speaker":"Mike Rizzo","startTime":1845.2649999999999,"endTime":1845.475,"body":"said"},{"speaker":"Mike Rizzo","startTime":1845.48,"endTime":1845.685,"body":"made"},{"speaker":"Mike Rizzo","startTime":1845.685,"endTime":1845.985,"body":"sense."},{"speaker":"Mike Rizzo","startTime":1846.0149999999999,"endTime":1846.105,"body":"I"},{"speaker":"Mike Rizzo","startTime":1846.105,"endTime":1846.285,"body":"just"},{"speaker":"Mike Rizzo","startTime":1846.285,"endTime":1846.465,"body":"wanted"},{"speaker":"Mike Rizzo","startTime":1846.465,"endTime":1846.705,"body":"to,"},{"speaker":"Frank Cowell","startTime":1847.02,"endTime":1847.2,"body":"The,"},{"speaker":"Frank Cowell","startTime":1847.2,"endTime":1847.59,"body":"the,"},{"speaker":"Frank Cowell","startTime":1848.04,"endTime":1848.67,"body":"the"},{"speaker":"Frank Cowell","startTime":1848.94,"endTime":1849.51,"body":"slash"},{"speaker":"Frank Cowell","startTime":1849.6,"endTime":1850.08,"body":"ops"},{"speaker":"Frank Cowell","startTime":1850.085,"endTime":1850.26,"body":"as"},{"speaker":"Frank Cowell","startTime":1850.26,"endTime":1850.41,"body":"we"},{"speaker":"Frank Cowell","startTime":1850.41,"endTime":1850.62,"body":"add"},{"speaker":"Frank Cowell","startTime":1850.62,"endTime":1850.95,"body":"ops"},{"speaker":"Frank Cowell","startTime":1850.95,"endTime":1851.28,"body":"onto"},{"speaker":"Frank Cowell","startTime":1851.28,"endTime":1851.49,"body":"all"},{"speaker":"Frank Cowell","startTime":1851.49,"endTime":1851.73,"body":"these"},{"speaker":"Frank Cowell","startTime":1851.73,"endTime":1852.27,"body":"different,"},{"speaker":"Frank Cowell","startTime":1852.42,"endTime":1852.78,"body":"uh,"},{"speaker":"Frank Cowell","startTime":1852.84,"endTime":1853.1399999999999,"body":"things"},{"speaker":"Frank Cowell","startTime":1853.1399999999999,"endTime":1853.23,"body":"like"},{"speaker":"Frank Cowell","startTime":1853.23,"endTime":1853.62,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":1853.62,"endTime":1853.8899999999999,"body":"sales"},{"speaker":"Frank Cowell","startTime":1853.8899999999999,"endTime":1854.1299999999999,"body":"dev"},{"speaker":"Frank Cowell","startTime":1854.135,"endTime":1854.22,"body":"and"},{"speaker":"Frank Cowell","startTime":1854.22,"endTime":1854.31,"body":"all"},{"speaker":"Frank Cowell","startTime":1854.52,"endTime":1854.6399999999999,"body":"that."},{"speaker":"Frank Cowell","startTime":1855.135,"endTime":1855.675,"body":"Again,"},{"speaker":"Frank Cowell","startTime":1855.675,"endTime":1855.795,"body":"to"},{"speaker":"Frank Cowell","startTime":1855.795,"endTime":1855.915,"body":"me,"},{"speaker":"Frank Cowell","startTime":1855.915,"endTime":1856.0049999999999,"body":"I"},{"speaker":"Frank Cowell","startTime":1856.0049999999999,"endTime":1856.245,"body":"think"},{"speaker":"Frank Cowell","startTime":1856.245,"endTime":1856.395,"body":"it's"},{"speaker":"Frank Cowell","startTime":1856.395,"endTime":1856.665,"body":"there"},{"speaker":"Frank Cowell","startTime":1856.665,"endTime":1857.205,"body":"to"},{"speaker":"Frank Cowell","startTime":1858.365,"endTime":1859.225,"body":"operationalize"},{"speaker":"Frank Cowell","startTime":1859.245,"endTime":1859.485,"body":"what's"},{"speaker":"Frank Cowell","startTime":1859.485,"endTime":1860.0249999999999,"body":"happening"},{"speaker":"Frank Cowell","startTime":1860.0249999999999,"endTime":1860.2649999999999,"body":"in"},{"speaker":"Frank Cowell","startTime":1860.2649999999999,"endTime":1860.5049999999999,"body":"their"},{"speaker":"Frank Cowell","startTime":1860.5049999999999,"endTime":1860.955,"body":"world"},{"speaker":"Frank Cowell","startTime":1860.955,"endTime":1861.135,"body":"and"},{"speaker":"Frank Cowell","startTime":1861.135,"endTime":1861.405,"body":"also"},{"speaker":"Frank Cowell","startTime":1861.405,"endTime":1861.495,"body":"to"},{"speaker":"Frank Cowell","startTime":1861.495,"endTime":1861.615,"body":"be"},{"speaker":"Frank Cowell","startTime":1861.615,"endTime":1862.395,"body":"connectivity"},{"speaker":"Frank Cowell","startTime":1862.395,"endTime":1862.725,"body":"to"},{"speaker":"Frank Cowell","startTime":1862.725,"endTime":1863.055,"body":"other"},{"speaker":"Frank Cowell","startTime":1863.055,"endTime":1863.655,"body":"functions"},{"speaker":"Frank Cowell","startTime":1863.66,"endTime":1863.985,"body":"within"},{"speaker":"Frank Cowell","startTime":1863.985,"endTime":1864.045,"body":"the"},{"speaker":"Frank Cowell","startTime":1864.465,"endTime":1864.545,"body":"business."},{"speaker":"Frank Cowell","startTime":1864.55,"endTime":1864.7649999999999,"body":"But"},{"speaker":"Frank Cowell","startTime":1866.115,"endTime":1866.955,"body":"typically,"},{"speaker":"Frank Cowell","startTime":1867.0149999999999,"endTime":1867.465,"body":"um,"},{"speaker":"Frank Cowell","startTime":1867.825,"endTime":1868.035,"body":"that"},{"speaker":"Frank Cowell","startTime":1868.035,"endTime":1868.335,"body":"means"},{"speaker":"Frank Cowell","startTime":1868.335,"endTime":1868.635,"body":"that"},{"speaker":"Frank Cowell","startTime":1868.635,"endTime":1868.935,"body":"person"},{"speaker":"Frank Cowell","startTime":1868.935,"endTime":1869.055,"body":"is"},{"speaker":"Frank Cowell","startTime":1869.055,"endTime":1869.625,"body":"following"},{"speaker":"Frank Cowell","startTime":1869.985,"endTime":1870.435,"body":"someone"},{"speaker":"Frank Cowell","startTime":1870.435,"endTime":1870.795,"body":"else's"},{"speaker":"Frank Cowell","startTime":1870.795,"endTime":1871.365,"body":"strategy,"},{"speaker":"Frank Cowell","startTime":1872.685,"endTime":1872.955,"body":"right?"},{"speaker":"Frank Cowell","startTime":1873.135,"endTime":1873.5249999999999,"body":"There's"},{"speaker":"Frank Cowell","startTime":1873.5249999999999,"endTime":1873.615,"body":"the"},{"speaker":"Frank Cowell","startTime":1873.615,"endTime":1874.335,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1874.335,"endTime":1874.485,"body":"of"},{"speaker":"Frank Cowell","startTime":1874.485,"endTime":1874.575,"body":"the"},{"speaker":"Frank Cowell","startTime":1874.575,"endTime":1875.085,"body":"executive"},{"speaker":"Frank Cowell","startTime":1875.085,"endTime":1875.655,"body":"team"},{"speaker":"Frank Cowell","startTime":1875.685,"endTime":1875.925,"body":"of"},{"speaker":"Frank Cowell","startTime":1876.405,"endTime":1876.855,"body":"here's"},{"speaker":"Frank Cowell","startTime":1876.855,"endTime":1877.0049999999999,"body":"the"},{"speaker":"Frank Cowell","startTime":1877.495,"endTime":1877.655,"body":"approach"},{"speaker":"Frank Cowell","startTime":1877.66,"endTime":1877.725,"body":"to"},{"speaker":"Frank Cowell","startTime":1877.725,"endTime":1877.875,"body":"our"},{"speaker":"Frank Cowell","startTime":1877.875,"endTime":1878.2649999999999,"body":"growth"},{"speaker":"Frank Cowell","startTime":1878.625,"endTime":1878.7749999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":1878.7749999999999,"endTime":1879.135,"body":"here's"},{"speaker":"Frank Cowell","startTime":1879.135,"endTime":1879.375,"body":"where"},{"speaker":"Frank Cowell","startTime":1879.375,"endTime":1879.5249999999999,"body":"we're"},{"speaker":"Frank Cowell","startTime":1879.5249999999999,"endTime":1880.065,"body":"pointed"},{"speaker":"Frank Cowell","startTime":1880.065,"endTime":1880.245,"body":"for"},{"speaker":"Frank Cowell","startTime":1880.245,"endTime":1880.395,"body":"our"},{"speaker":"Frank Cowell","startTime":1880.395,"endTime":1880.7549999999999,"body":"growth,"},{"speaker":"Frank Cowell","startTime":1881.145,"endTime":1881.295,"body":"and"},{"speaker":"Frank Cowell","startTime":1881.295,"endTime":1881.475,"body":"here"},{"speaker":"Frank Cowell","startTime":1881.475,"endTime":1881.535,"body":"are"},{"speaker":"Frank Cowell","startTime":1881.815,"endTime":1881.895,"body":"the"},{"speaker":"Frank Cowell","startTime":1881.895,"endTime":1881.896,"body":"big"},{"speaker":"Frank Cowell","startTime":1882.2549999999999,"endTime":1882.575,"body":"decisions"},{"speaker":"Frank Cowell","startTime":1882.58,"endTime":1882.645,"body":"that"},{"speaker":"Frank Cowell","startTime":1882.645,"endTime":1882.795,"body":"we"},{"speaker":"Frank Cowell","startTime":1882.795,"endTime":1883.0049999999999,"body":"think"},{"speaker":"Frank Cowell","startTime":1883.0049999999999,"endTime":1883.155,"body":"will"},{"speaker":"Frank Cowell","startTime":1883.16,"endTime":1883.395,"body":"lead"},{"speaker":"Frank Cowell","startTime":1883.395,"endTime":1883.485,"body":"to"},{"speaker":"Frank Cowell","startTime":1883.49,"endTime":1883.605,"body":"our."},{"speaker":"Frank Cowell","startTime":1884.79,"endTime":1885.36,"body":"Now"},{"speaker":"Frank Cowell","startTime":1885.57,"endTime":1885.81,"body":"the"},{"speaker":"Frank Cowell","startTime":1885.81,"endTime":1886.23,"body":"folks"},{"speaker":"Frank Cowell","startTime":1886.23,"endTime":1886.5,"body":"below"},{"speaker":"Frank Cowell","startTime":1886.5,"endTime":1886.74,"body":"that"},{"speaker":"Frank Cowell","startTime":1886.74,"endTime":1886.92,"body":"have"},{"speaker":"Frank Cowell","startTime":1886.92,"endTime":1886.98,"body":"to"},{"speaker":"Frank Cowell","startTime":1886.98,"endTime":1887.28,"body":"figure"},{"speaker":"Frank Cowell","startTime":1887.28,"endTime":1887.58,"body":"out"},{"speaker":"Frank Cowell","startTime":1887.6399999999999,"endTime":1888.24,"body":"how"},{"speaker":"Frank Cowell","startTime":1888.48,"endTime":1888.6,"body":"to"},{"speaker":"Frank Cowell","startTime":1888.6,"endTime":1888.78,"body":"make"},{"speaker":"Frank Cowell","startTime":1888.78,"endTime":1888.87,"body":"it"},{"speaker":"Frank Cowell","startTime":1888.87,"endTime":1889.23,"body":"happen."},{"speaker":"Frank Cowell","startTime":1889.23,"endTime":1889.35,"body":"By"},{"speaker":"Frank Cowell","startTime":1889.35,"endTime":1889.41,"body":"the"},{"speaker":"Frank Cowell","startTime":1889.41,"endTime":1889.53,"body":"time"},{"speaker":"Frank Cowell","startTime":1889.53,"endTime":1889.59,"body":"we"},{"speaker":"Frank Cowell","startTime":1889.59,"endTime":1889.71,"body":"get"},{"speaker":"Frank Cowell","startTime":1889.71,"endTime":1889.8,"body":"to"},{"speaker":"Frank Cowell","startTime":1889.8,"endTime":1890.37,"body":"marketing"},{"speaker":"Frank Cowell","startTime":1890.43,"endTime":1890.94,"body":"ops,"},{"speaker":"Frank Cowell","startTime":1891.09,"endTime":1891.27,"body":"the"},{"speaker":"Frank Cowell","startTime":1891.27,"endTime":1891.57,"body":"how"},{"speaker":"Frank Cowell","startTime":1891.57,"endTime":1891.72,"body":"they're"},{"speaker":"Frank Cowell","startTime":1891.72,"endTime":1891.99,"body":"figuring"},{"speaker":"Frank Cowell","startTime":1891.99,"endTime":1892.1399999999999,"body":"out"},{"speaker":"Frank Cowell","startTime":1892.1399999999999,"endTime":1892.26,"body":"how"},{"speaker":"Frank Cowell","startTime":1892.26,"endTime":1892.35,"body":"to"},{"speaker":"Frank Cowell","startTime":1892.35,"endTime":1892.5,"body":"make"},{"speaker":"Frank Cowell","startTime":1892.5049999999999,"endTime":1892.8899999999999,"body":"happen"},{"speaker":"Frank Cowell","startTime":1892.8899999999999,"endTime":1893.04,"body":"are"},{"speaker":"Frank Cowell","startTime":1893.04,"endTime":1893.37,"body":"things"},{"speaker":"Frank Cowell","startTime":1893.37,"endTime":1893.7,"body":"like"},{"speaker":"Frank Cowell","startTime":1894.18,"endTime":1895.11,"body":"repeatability"},{"speaker":"Frank Cowell","startTime":1895.1399999999999,"endTime":1895.26,"body":"and"},{"speaker":"Frank Cowell","startTime":1895.26,"endTime":1896.49,"body":"interconnectedness"},{"speaker":"Frank Cowell","startTime":1896.55,"endTime":1896.8799999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":1896.885,"endTime":1897.93,"body":"consistency"},{"speaker":"Frank Cowell","startTime":1897.96,"endTime":1898.32,"body":"and"},{"speaker":"Frank Cowell","startTime":1898.62,"endTime":1899.19,"body":"data"},{"speaker":"Frank Cowell","startTime":1899.25,"endTime":1899.97,"body":"exposure."},{"speaker":"Michael Hartmann","startTime":1902.175,"endTime":1902.355,"body":"That"},{"speaker":"Frank Cowell","startTime":1902.43,"endTime":1902.67,"body":"really"},{"speaker":"Frank Cowell","startTime":1902.67,"endTime":1902.76,"body":"far."},{"speaker":"Frank Cowell","startTime":1903.06,"endTime":1903.24,"body":"That's"},{"speaker":"Frank Cowell","startTime":1903.24,"endTime":1903.48,"body":"really"},{"speaker":"Frank Cowell","startTime":1903.48,"endTime":1903.69,"body":"far"},{"speaker":"Frank Cowell","startTime":1903.69,"endTime":1903.8999999999999,"body":"away"},{"speaker":"Frank Cowell","startTime":1903.905,"endTime":1904.26,"body":"from"},{"speaker":"Frank Cowell","startTime":1904.29,"endTime":1904.5,"body":"the"},{"speaker":"Frank Cowell","startTime":1904.5,"endTime":1904.8899999999999,"body":"business"},{"speaker":"Frank Cowell","startTime":1904.8899999999999,"endTime":1905.34,"body":"strategy."},{"speaker":"Frank Cowell","startTime":1905.34,"endTime":1905.58,"body":"Not"},{"speaker":"Frank Cowell","startTime":1905.58,"endTime":1905.76,"body":"saying"},{"speaker":"Frank Cowell","startTime":1905.76,"endTime":1905.91,"body":"those"},{"speaker":"Frank Cowell","startTime":1905.91,"endTime":1906.1499999999999,"body":"people"},{"speaker":"Frank Cowell","startTime":1906.1499999999999,"endTime":1906.42,"body":"can't"},{"speaker":"Frank Cowell","startTime":1906.42,"endTime":1906.75,"body":"elevate"},{"speaker":"Frank Cowell","startTime":1906.75,"endTime":1906.87,"body":"and"},{"speaker":"Frank Cowell","startTime":1906.87,"endTime":1906.96,"body":"be"},{"speaker":"Frank Cowell","startTime":1906.96,"endTime":1907.47,"body":"capable"},{"speaker":"Frank Cowell","startTime":1907.47,"endTime":1907.68,"body":"one"},{"speaker":"Frank Cowell","startTime":1907.68,"endTime":1907.98,"body":"day,"},{"speaker":"Frank Cowell","startTime":1908.52,"endTime":1908.67,"body":"but"},{"speaker":"Frank Cowell","startTime":1908.67,"endTime":1908.79,"body":"at"},{"speaker":"Frank Cowell","startTime":1908.79,"endTime":1909.0,"body":"that"},{"speaker":"Frank Cowell","startTime":1909.0,"endTime":1909.3899999999999,"body":"point,"},{"speaker":"Frank Cowell","startTime":1909.45,"endTime":1909.57,"body":"you"},{"speaker":"Frank Cowell","startTime":1909.57,"endTime":1909.8999999999999,"body":"know,"},{"speaker":"Frank Cowell","startTime":1909.99,"endTime":1910.17,"body":"we"},{"speaker":"Frank Cowell","startTime":1910.175,"endTime":1910.35,"body":"want"},{"speaker":"Frank Cowell","startTime":1910.35,"endTime":1910.41,"body":"to"},{"speaker":"Frank Cowell","startTime":1910.41,"endTime":1910.53,"body":"be"},{"speaker":"Frank Cowell","startTime":1910.53,"endTime":1910.8,"body":"really"},{"speaker":"Frank Cowell","startTime":1910.8,"endTime":1911.16,"body":"clear."},{"speaker":"Frank Cowell","startTime":1911.25,"endTime":1911.37,"body":"I"},{"speaker":"Frank Cowell","startTime":1911.37,"endTime":1911.73,"body":"often."},{"speaker":"Frank Cowell","startTime":1912.81,"endTime":1913.0049999999999,"body":"Um,"},{"speaker":"Frank Cowell","startTime":1913.2749999999999,"endTime":1913.455,"body":"cuz"},{"speaker":"Frank Cowell","startTime":1913.455,"endTime":1913.635,"body":"we,"},{"speaker":"Frank Cowell","startTime":1914.0249999999999,"endTime":1914.085,"body":"a"},{"speaker":"Frank Cowell","startTime":1914.085,"endTime":1914.235,"body":"lot"},{"speaker":"Frank Cowell","startTime":1914.24,"endTime":1914.295,"body":"of"},{"speaker":"Frank Cowell","startTime":1914.295,"endTime":1914.535,"body":"people"},{"speaker":"Frank Cowell","startTime":1914.535,"endTime":1914.7749999999999,"body":"throw"},{"speaker":"Frank Cowell","startTime":1914.7749999999999,"endTime":1914.835,"body":"the"},{"speaker":"Frank Cowell","startTime":1914.835,"endTime":1915.195,"body":"word"},{"speaker":"Frank Cowell","startTime":1915.195,"endTime":1915.705,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1915.705,"endTime":1916.0049999999999,"body":"around"},{"speaker":"Frank Cowell","startTime":1916.305,"endTime":1916.785,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1916.79,"endTime":1917.115,"body":"versus"},{"speaker":"Frank Cowell","startTime":1917.115,"endTime":1917.445,"body":"tactic,"},{"speaker":"Frank Cowell","startTime":1917.445,"endTime":1917.715,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1917.715,"endTime":1917.955,"body":"versus"},{"speaker":"Frank Cowell","startTime":1917.955,"endTime":1918.315,"body":"tactic."},{"speaker":"Frank Cowell","startTime":1918.915,"endTime":1919.125,"body":"Some"},{"speaker":"Frank Cowell","startTime":1919.125,"endTime":1919.395,"body":"people"},{"speaker":"Frank Cowell","startTime":1919.395,"endTime":1919.485,"body":"will"},{"speaker":"Frank Cowell","startTime":1919.485,"endTime":1919.665,"body":"say,"},{"speaker":"Frank Cowell","startTime":1919.665,"endTime":1919.785,"body":"oh,"},{"speaker":"Frank Cowell","startTime":1919.785,"endTime":1919.905,"body":"we"},{"speaker":"Frank Cowell","startTime":1919.905,"endTime":1920.115,"body":"have"},{"speaker":"Frank Cowell","startTime":1920.115,"endTime":1920.205,"body":"an"},{"speaker":"Frank Cowell","startTime":1920.2649999999999,"endTime":1920.625,"body":"SEO"},{"speaker":"Frank Cowell","startTime":1921.245,"endTime":1921.405,"body":"strategy."},{"speaker":"Frank Cowell","startTime":1922.215,"endTime":1922.725,"body":"And"},{"speaker":"Frank Cowell","startTime":1922.725,"endTime":1923.175,"body":"um,"},{"speaker":"Frank Cowell","startTime":1924.105,"endTime":1924.2549999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":1924.2549999999999,"endTime":1924.405,"body":"that"},{"speaker":"Frank Cowell","startTime":1924.41,"endTime":1924.5249999999999,"body":"may"},{"speaker":"Frank Cowell","startTime":1924.5249999999999,"endTime":1924.645,"body":"be"},{"speaker":"Frank Cowell","startTime":1924.645,"endTime":1925.0049999999999,"body":"true,"},{"speaker":"Frank Cowell","startTime":1925.365,"endTime":1925.665,"body":"but"},{"speaker":"Frank Cowell","startTime":1925.665,"endTime":1925.785,"body":"what"},{"speaker":"Frank Cowell","startTime":1925.79,"endTime":1925.875,"body":"I"},{"speaker":"Frank Cowell","startTime":1925.875,"endTime":1926.055,"body":"like"},{"speaker":"Frank Cowell","startTime":1926.055,"endTime":1926.175,"body":"to"},{"speaker":"Frank Cowell","startTime":1926.175,"endTime":1926.565,"body":"remind"},{"speaker":"Frank Cowell","startTime":1926.565,"endTime":1926.865,"body":"people"},{"speaker":"Frank Cowell","startTime":1926.87,"endTime":1926.985,"body":"of"},{"speaker":"Frank Cowell","startTime":1926.985,"endTime":1927.345,"body":"is"},{"speaker":"Frank Cowell","startTime":1928.905,"endTime":1929.145,"body":"every"},{"speaker":"Frank Cowell","startTime":1929.145,"endTime":1929.565,"body":"person"},{"speaker":"Frank Cowell","startTime":1929.565,"endTime":1929.865,"body":"that"},{"speaker":"Frank Cowell","startTime":1930.165,"endTime":1930.405,"body":"that"},{"speaker":"Frank Cowell","startTime":1930.41,"endTime":1930.975,"body":"has"},{"speaker":"Frank Cowell","startTime":1931.095,"endTime":1931.545,"body":"a"},{"speaker":"Frank Cowell","startTime":1932.085,"endTime":1932.535,"body":"tactic"},{"speaker":"Frank Cowell","startTime":1932.535,"endTime":1932.655,"body":"to"},{"speaker":"Frank Cowell","startTime":1932.655,"endTime":1932.805,"body":"their"},{"speaker":"Frank Cowell","startTime":1933.2549999999999,"endTime":1933.375,"body":"strategy,"},{"speaker":"Frank Cowell","startTime":1933.3799999999999,"endTime":1933.495,"body":"that"},{"speaker":"Frank Cowell","startTime":1933.495,"endTime":1933.945,"body":"tactic"},{"speaker":"Frank Cowell","startTime":1933.945,"endTime":1934.065,"body":"is"},{"speaker":"Frank Cowell","startTime":1934.065,"endTime":1934.305,"body":"someone"},{"speaker":"Frank Cowell","startTime":1934.305,"endTime":1934.575,"body":"else's"},{"speaker":"Frank Cowell","startTime":1934.575,"endTime":1935.0249999999999,"body":"strategy."},{"speaker":"Frank Cowell","startTime":1935.0249999999999,"endTime":1935.115,"body":"And"},{"speaker":"Frank Cowell","startTime":1935.115,"endTime":1935.2649999999999,"body":"that"},{"speaker":"Frank Cowell","startTime":1935.2649999999999,"endTime":1935.715,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1935.715,"endTime":1935.805,"body":"is"},{"speaker":"Frank Cowell","startTime":1935.81,"endTime":1936.0149999999999,"body":"someone"},{"speaker":"Frank Cowell","startTime":1936.0149999999999,"endTime":1936.2549999999999,"body":"else's"},{"speaker":"Frank Cowell","startTime":1936.2549999999999,"endTime":1936.675,"body":"tactic."},{"speaker":"Frank Cowell","startTime":1936.675,"endTime":1936.7649999999999,"body":"Does"},{"speaker":"Frank Cowell","startTime":1936.7649999999999,"endTime":1936.915,"body":"that"},{"speaker":"Frank Cowell","startTime":1936.915,"endTime":1937.065,"body":"make"},{"speaker":"Frank Cowell","startTime":1937.065,"endTime":1937.485,"body":"sense?"},{"speaker":"Mike Rizzo","startTime":1937.62,"endTime":1938.52,"body":"Mm-hmm."},{"speaker":"Michael Hartmann","startTime":1938.865,"endTime":1939.0249999999999,"body":"Hmm."},{"speaker":"Michael Hartmann","startTime":1939.295,"endTime":1939.785,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":1940.1399999999999,"endTime":1940.3799999999999,"body":"Your"},{"speaker":"Frank Cowell","startTime":1940.3799999999999,"endTime":1940.83,"body":"tactic"},{"speaker":"Frank Cowell","startTime":1940.83,"endTime":1941.16,"body":"becomes"},{"speaker":"Frank Cowell","startTime":1941.16,"endTime":1941.28,"body":"the"},{"speaker":"Frank Cowell","startTime":1941.76,"endTime":1942.0,"body":"next"},{"speaker":"Frank Cowell","startTime":1942.0,"endTime":1942.24,"body":"level"},{"speaker":"Frank Cowell","startTime":1942.24,"endTime":1942.51,"body":"down"},{"speaker":"Frank Cowell","startTime":1943.07,"endTime":1943.19,"body":"strategy."},{"speaker":"Frank Cowell","startTime":1943.77,"endTime":1944.01,"body":"So"},{"speaker":"Frank Cowell","startTime":1944.35,"endTime":1944.6299999999999,"body":"everyone's"},{"speaker":"Frank Cowell","startTime":1944.635,"endTime":1944.6399999999999,"body":"got"},{"speaker":"Frank Cowell","startTime":1944.82,"endTime":1945.12,"body":"this"},{"speaker":"Frank Cowell","startTime":1945.12,"endTime":1945.72,"body":"straddling"},{"speaker":"Frank Cowell","startTime":1945.72,"endTime":1945.87,"body":"of"},{"speaker":"Frank Cowell","startTime":1946.51,"endTime":1946.6299999999999,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1946.635,"endTime":1946.68,"body":"and"},{"speaker":"Frank Cowell","startTime":1946.685,"endTime":1947.22,"body":"tactics,"},{"speaker":"Frank Cowell","startTime":1947.3999999999999,"endTime":1947.55,"body":"and"},{"speaker":"Frank Cowell","startTime":1947.555,"endTime":1947.67,"body":"so"},{"speaker":"Frank Cowell","startTime":1947.67,"endTime":1947.79,"body":"we"},{"speaker":"Frank Cowell","startTime":1947.79,"endTime":1948.03,"body":"just"},{"speaker":"Frank Cowell","startTime":1948.03,"endTime":1948.21,"body":"need"},{"speaker":"Frank Cowell","startTime":1948.21,"endTime":1948.3,"body":"to"},{"speaker":"Frank Cowell","startTime":1948.305,"endTime":1948.87,"body":"all"},{"speaker":"Frank Cowell","startTime":1948.8999999999999,"endTime":1949.23,"body":"be"},{"speaker":"Frank Cowell","startTime":1949.41,"endTime":1949.74,"body":"very"},{"speaker":"Frank Cowell","startTime":1949.74,"endTime":1950.04,"body":"aware"},{"speaker":"Frank Cowell","startTime":1950.04,"endTime":1950.16,"body":"of"},{"speaker":"Frank Cowell","startTime":1950.16,"endTime":1950.37,"body":"our"},{"speaker":"Frank Cowell","startTime":1950.37,"endTime":1950.94,"body":"role"},{"speaker":"Frank Cowell","startTime":1951.24,"endTime":1951.3899999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":1951.3899999999999,"endTime":1951.57,"body":"what"},{"speaker":"Frank Cowell","startTime":1951.57,"endTime":1951.72,"body":"we're"},{"speaker":"Frank Cowell","startTime":1951.725,"endTime":1951.96,"body":"there"},{"speaker":"Frank Cowell","startTime":1951.96,"endTime":1952.11,"body":"to"},{"speaker":"Frank Cowell","startTime":1952.11,"endTime":1952.62,"body":"do."},{"speaker":"Frank Cowell","startTime":1952.83,"endTime":1952.98,"body":"And"},{"speaker":"Frank Cowell","startTime":1952.98,"endTime":1953.43,"body":"so"},{"speaker":"Frank Cowell","startTime":1953.7,"endTime":1953.85,"body":"we"},{"speaker":"Frank Cowell","startTime":1953.85,"endTime":1953.94,"body":"have"},{"speaker":"Frank Cowell","startTime":1953.94,"endTime":1954.03,"body":"to"},{"speaker":"Frank Cowell","startTime":1954.03,"endTime":1954.1499999999999,"body":"be"},{"speaker":"Frank Cowell","startTime":1954.1499999999999,"endTime":1954.48,"body":"clear"},{"speaker":"Frank Cowell","startTime":1954.485,"endTime":1954.75,"body":"like,"},{"speaker":"Frank Cowell","startTime":1954.93,"endTime":1955.08,"body":"what"},{"speaker":"Frank Cowell","startTime":1955.08,"endTime":1955.23,"body":"is"},{"speaker":"Frank Cowell","startTime":1955.23,"endTime":1955.32,"body":"the"},{"speaker":"Frank Cowell","startTime":1955.32,"endTime":1956.04,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1956.04,"endTime":1956.28,"body":"I'm"},{"speaker":"Frank Cowell","startTime":1956.28,"endTime":1956.82,"body":"following,"},{"speaker":"Frank Cowell","startTime":1957.43,"endTime":1957.99,"body":"which"},{"speaker":"Frank Cowell","startTime":1957.99,"endTime":1958.11,"body":"is"},{"speaker":"Frank Cowell","startTime":1958.1399999999999,"endTime":1958.3799999999999,"body":"someone"},{"speaker":"Frank Cowell","startTime":1958.3799999999999,"endTime":1958.68,"body":"else's"},{"speaker":"Frank Cowell","startTime":1958.68,"endTime":1959.34,"body":"tactic?"},{"speaker":"Frank Cowell","startTime":1959.82,"endTime":1960.06,"body":"Then"},{"speaker":"Frank Cowell","startTime":1960.06,"endTime":1960.21,"body":"what"},{"speaker":"Frank Cowell","startTime":1960.43,"endTime":1960.6299999999999,"body":"is"},{"speaker":"Frank Cowell","startTime":1960.6399999999999,"endTime":1960.99,"body":"my"},{"speaker":"Frank Cowell","startTime":1961.27,"endTime":1961.43,"body":"strategy"},{"speaker":"Frank Cowell","startTime":1961.435,"endTime":1961.62,"body":"to"},{"speaker":"Frank Cowell","startTime":1961.62,"endTime":1962.1299999999999,"body":"implement"},{"speaker":"Frank Cowell","startTime":1962.135,"endTime":1962.31,"body":"that"},{"speaker":"Frank Cowell","startTime":1962.31,"endTime":1962.73,"body":"tactic?"},{"speaker":"Michael Hartmann","startTime":1965.01,"endTime":1965.46,"body":"Right."},{"speaker":"Michael Hartmann","startTime":1965.85,"endTime":1966.06,"body":"What,"},{"speaker":"Michael Hartmann","startTime":1966.1499999999999,"endTime":1966.3899999999999,"body":"so"},{"speaker":"Michael Hartmann","startTime":1966.3899999999999,"endTime":1966.54,"body":"would"},{"speaker":"Michael Hartmann","startTime":1966.54,"endTime":1966.69,"body":"you"},{"speaker":"Michael Hartmann","startTime":1966.69,"endTime":1967.2,"body":"also"},{"speaker":"Michael Hartmann","startTime":1967.41,"endTime":1967.8899999999999,"body":"agree"},{"speaker":"Michael Hartmann","startTime":1967.8899999999999,"endTime":1968.28,"body":"that"},{"speaker":"Michael Hartmann","startTime":1968.43,"endTime":1968.67,"body":"as"},{"speaker":"Michael Hartmann","startTime":1968.67,"endTime":1968.91,"body":"you"},{"speaker":"Michael Hartmann","startTime":1968.915,"endTime":1969.1499999999999,"body":"as"},{"speaker":"Michael Hartmann","startTime":1969.37,"endTime":1969.61,"body":"an"},{"speaker":"Michael Hartmann","startTime":1969.615,"endTime":1970.41,"body":"organization"},{"speaker":"Michael Hartmann","startTime":1970.8,"endTime":1971.55,"body":"evolves"},{"speaker":"Michael Hartmann","startTime":1971.55,"endTime":1971.94,"body":"and,"},{"speaker":"Michael Hartmann","startTime":1972.03,"endTime":1972.45,"body":"and"},{"speaker":"Michael Hartmann","startTime":1972.54,"endTime":1973.29,"body":"matures,"},{"speaker":"Michael Hartmann","startTime":1973.32,"endTime":1973.5,"body":"right?"},{"speaker":"Michael Hartmann","startTime":1973.5,"endTime":1973.6499999999999,"body":"As"},{"speaker":"Michael Hartmann","startTime":1973.6499999999999,"endTime":1973.74,"body":"you"},{"speaker":"Michael Hartmann","startTime":1973.745,"endTime":1974.1,"body":"add"},{"speaker":"Michael Hartmann","startTime":1974.1299999999999,"endTime":1974.37,"body":"op,"},{"speaker":"Michael Hartmann","startTime":1974.43,"endTime":1974.61,"body":"these"},{"speaker":"Michael Hartmann","startTime":1974.615,"endTime":1975.3,"body":"operation"},{"speaker":"Michael Hartmann","startTime":1975.84,"endTime":1976.86,"body":"operational"},{"speaker":"Michael Hartmann","startTime":1977.1299999999999,"endTime":1977.91,"body":"functions"},{"speaker":"Michael Hartmann","startTime":1977.915,"endTime":1978.03,"body":"for"},{"speaker":"Michael Hartmann","startTime":1978.03,"endTime":1978.12,"body":"the"},{"speaker":"Michael Hartmann","startTime":1978.12,"endTime":1978.54,"body":"different"},{"speaker":"Michael Hartmann","startTime":1979.17,"endTime":1979.59,"body":"functional"},{"speaker":"Michael Hartmann","startTime":1979.595,"endTime":1980.1299999999999,"body":"areas,"},{"speaker":"Michael Hartmann","startTime":1980.55,"endTime":1981.03,"body":"that"},{"speaker":"Michael Hartmann","startTime":1981.12,"endTime":1981.33,"body":"there"},{"speaker":"Michael Hartmann","startTime":1981.3899999999999,"endTime":1981.6299999999999,"body":"should"},{"speaker":"Michael Hartmann","startTime":1981.6299999999999,"endTime":1981.87,"body":"be"},{"speaker":"Michael Hartmann","startTime":1981.87,"endTime":1981.96,"body":"a"},{"speaker":"Michael Hartmann","startTime":1981.96,"endTime":1982.44,"body":"feedback"},{"speaker":"Michael Hartmann","startTime":1982.44,"endTime":1983.04,"body":"mechanism"},{"speaker":"Michael Hartmann","startTime":1983.04,"endTime":1983.16,"body":"that"},{"speaker":"Michael Hartmann","startTime":1983.16,"endTime":1983.49,"body":"should"},{"speaker":"Michael Hartmann","startTime":1983.76,"endTime":1983.94,"body":"then"},{"speaker":"Michael Hartmann","startTime":1983.94,"endTime":1984.84,"body":"inform"},{"speaker":"Michael Hartmann","startTime":1985.6499999999999,"endTime":1986.04,"body":"back"},{"speaker":"Michael Hartmann","startTime":1986.04,"endTime":1986.58,"body":"to"},{"speaker":"Michael Hartmann","startTime":1986.61,"endTime":1986.73,"body":"the"},{"speaker":"Michael Hartmann","startTime":1986.73,"endTime":1987.27,"body":"strategy"},{"speaker":"Michael Hartmann","startTime":1987.27,"endTime":1987.42,"body":"from"},{"speaker":"Michael Hartmann","startTime":1987.42,"endTime":1987.51,"body":"the"},{"speaker":"Michael Hartmann","startTime":1987.51,"endTime":1987.75,"body":"other"},{"speaker":"Michael Hartmann","startTime":1987.75,"endTime":1988.08,"body":"team"},{"speaker":"Michael Hartmann","startTime":1988.08,"endTime":1988.17,"body":"that"},{"speaker":"Michael Hartmann","startTime":1988.17,"endTime":1988.41,"body":"might"},{"speaker":"Michael Hartmann","startTime":1988.41,"endTime":1988.47,"body":"have"},{"speaker":"Michael Hartmann","startTime":1988.47,"endTime":1988.62,"body":"been"},{"speaker":"Michael Hartmann","startTime":1988.62,"endTime":1989.1,"body":"supporting?"},{"speaker":"Michael Hartmann","startTime":1989.475,"endTime":1989.5049999999999,"body":"Okay."},{"speaker":"Michael Hartmann","startTime":1991.485,"endTime":1991.545,"body":"A"},{"speaker":"Michael Hartmann","startTime":1991.545,"endTime":1991.815,"body":"fair"},{"speaker":"Michael Hartmann","startTime":1991.815,"endTime":1992.445,"body":"assessment."},{"speaker":"Frank Cowell","startTime":1993.45,"endTime":1993.78,"body":"Yeah,"},{"speaker":"Frank Cowell","startTime":1993.78,"endTime":1993.87,"body":"I"},{"speaker":"Frank Cowell","startTime":1993.87,"endTime":1994.08,"body":"think"},{"speaker":"Frank Cowell","startTime":1994.08,"endTime":1994.3799999999999,"body":"any,"},{"speaker":"Frank Cowell","startTime":1994.3799999999999,"endTime":1994.95,"body":"anywhere"},{"speaker":"Frank Cowell","startTime":1994.95,"endTime":1995.1,"body":"and"},{"speaker":"Frank Cowell","startTime":1995.1,"endTime":1995.55,"body":"everywhere"},{"speaker":"Frank Cowell","startTime":1995.55,"endTime":1995.7,"body":"we"},{"speaker":"Frank Cowell","startTime":1995.7,"endTime":1995.8799999999999,"body":"can"},{"speaker":"Frank Cowell","startTime":1995.8799999999999,"endTime":1996.24,"body":"have"},{"speaker":"Frank Cowell","startTime":1996.24,"endTime":1996.69,"body":"feedback"},{"speaker":"Frank Cowell","startTime":1996.69,"endTime":1997.02,"body":"loops"},{"speaker":"Frank Cowell","startTime":1997.02,"endTime":1997.11,"body":"and"},{"speaker":"Frank Cowell","startTime":1997.11,"endTime":1997.32,"body":"work"},{"speaker":"Frank Cowell","startTime":1997.32,"endTime":1997.71,"body":"together"},{"speaker":"Frank Cowell","startTime":1997.71,"endTime":1997.86,"body":"as"},{"speaker":"Frank Cowell","startTime":1998.27,"endTime":1998.47,"body":"unified"},{"speaker":"Frank Cowell","startTime":1998.475,"endTime":1998.7,"body":"teams,"},{"speaker":"Frank Cowell","startTime":1998.7,"endTime":1998.85,"body":"which"},{"speaker":"Frank Cowell","startTime":1998.85,"endTime":1998.94,"body":"is"},{"speaker":"Frank Cowell","startTime":1999.09,"endTime":1999.33,"body":"why"},{"speaker":"Frank Cowell","startTime":1999.33,"endTime":1999.3899999999999,"body":"I"},{"speaker":"Frank Cowell","startTime":1999.3899999999999,"endTime":1999.66,"body":"love"},{"speaker":"Frank Cowell","startTime":1999.66,"endTime":1999.75,"body":"the"},{"speaker":"Frank Cowell","startTime":1999.75,"endTime":2000.17,"body":"idea"},{"speaker":"Frank Cowell","startTime":2000.23,"endTime":2000.53,"body":"of"},{"speaker":"Frank Cowell","startTime":2001.1,"endTime":2001.43,"body":"once"},{"speaker":"Frank Cowell","startTime":2001.43,"endTime":2001.52,"body":"an"},{"speaker":"Frank Cowell","startTime":2001.52,"endTime":2002.1499999999999,"body":"organization's"},{"speaker":"Frank Cowell","startTime":2002.155,"endTime":2002.3899999999999,"body":"ready"},{"speaker":"Frank Cowell","startTime":2002.3899999999999,"endTime":2002.66,"body":"for"},{"speaker":"Frank Cowell","startTime":2002.66,"endTime":2002.78,"body":"it"},{"speaker":"Frank Cowell","startTime":2003.11,"endTime":2003.44,"body":"and"},{"speaker":"Frank Cowell","startTime":2003.44,"endTime":2003.77,"body":"it's"},{"speaker":"Frank Cowell","startTime":2003.8,"endTime":2004.58,"body":"justified."},{"speaker":"Frank Cowell","startTime":2004.58,"endTime":2004.7,"body":"I"},{"speaker":"Frank Cowell","startTime":2004.7,"endTime":2004.8799999999999,"body":"love"},{"speaker":"Frank Cowell","startTime":2004.8799999999999,"endTime":2004.97,"body":"the"},{"speaker":"Frank Cowell","startTime":2004.97,"endTime":2005.21,"body":"idea"},{"speaker":"Frank Cowell","startTime":2005.21,"endTime":2005.27,"body":"of"},{"speaker":"Frank Cowell","startTime":2005.27,"endTime":2005.45,"body":"Rev"},{"speaker":"Frank Cowell","startTime":2005.69,"endTime":2005.87,"body":"cuz"},{"speaker":"Frank Cowell","startTime":2005.87,"endTime":2005.99,"body":"we're"},{"speaker":"Frank Cowell","startTime":2005.99,"endTime":2006.47,"body":"really,"},{"speaker":"Frank Cowell","startTime":2006.59,"endTime":2007.01,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2007.31,"endTime":2007.82,"body":"unifying"},{"speaker":"Frank Cowell","startTime":2007.82,"endTime":2007.97,"body":"that"},{"speaker":"Frank Cowell","startTime":2007.97,"endTime":2008.27,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2008.27,"endTime":2008.54,"body":"sales"},{"speaker":"Frank Cowell","startTime":2008.54,"endTime":2009.1399999999999,"body":"operations"},{"speaker":"Frank Cowell","startTime":2009.145,"endTime":2009.35,"body":"loop,"},{"speaker":"Frank Cowell","startTime":2009.35,"endTime":2009.67,"body":"right."},{"speaker":"Frank Cowell","startTime":2010.34,"endTime":2010.67,"body":"What"},{"speaker":"Frank Cowell","startTime":2011.18,"endTime":2011.54,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2011.54,"endTime":2011.81,"body":"sales"},{"speaker":"Frank Cowell","startTime":2011.81,"endTime":2012.29,"body":"success."},{"speaker":"Frank Cowell","startTime":2012.71,"endTime":2012.95,"body":"Um,"},{"speaker":"Frank Cowell","startTime":2012.95,"endTime":2013.1,"body":"so"},{"speaker":"Frank Cowell","startTime":2013.1,"endTime":2013.31,"body":"we're"},{"speaker":"Frank Cowell","startTime":2013.31,"endTime":2013.55,"body":"really"},{"speaker":"Frank Cowell","startTime":2013.55,"endTime":2014.1499999999999,"body":"unifying"},{"speaker":"Frank Cowell","startTime":2014.1499999999999,"endTime":2014.48,"body":"that,"},{"speaker":"Frank Cowell","startTime":2014.57,"endTime":2014.84,"body":"that"},{"speaker":"Frank Cowell","startTime":2014.84,"endTime":2015.35,"body":"thread,"},{"speaker":"Frank Cowell","startTime":2015.83,"endTime":2016.01,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2016.01,"endTime":2016.1299999999999,"body":"and"},{"speaker":"Frank Cowell","startTime":2016.1299999999999,"endTime":2016.37,"body":"making"},{"speaker":"Frank Cowell","startTime":2016.37,"endTime":2016.58,"body":"sure"},{"speaker":"Frank Cowell","startTime":2016.58,"endTime":2016.73,"body":"that"},{"speaker":"Frank Cowell","startTime":2016.73,"endTime":2016.85,"body":"the"},{"speaker":"Frank Cowell","startTime":2016.85,"endTime":2017.54,"body":"throughput"},{"speaker":"Frank Cowell","startTime":2017.54,"endTime":2017.69,"body":"is"},{"speaker":"Frank Cowell","startTime":2017.69,"endTime":2017.8999999999999,"body":"just"},{"speaker":"Frank Cowell","startTime":2017.96,"endTime":2018.62,"body":"consistent,"},{"speaker":"Frank Cowell","startTime":2018.62,"endTime":2019.19,"body":"seamless,"},{"speaker":"Frank Cowell","startTime":2019.43,"endTime":2019.6399999999999,"body":"not"},{"speaker":"Frank Cowell","startTime":2019.6399999999999,"endTime":2019.85,"body":"only"},{"speaker":"Frank Cowell","startTime":2019.85,"endTime":2019.91,"body":"in"},{"speaker":"Frank Cowell","startTime":2019.91,"endTime":2020.21,"body":"terms"},{"speaker":"Frank Cowell","startTime":2020.21,"endTime":2020.36,"body":"of"},{"speaker":"Frank Cowell","startTime":2020.36,"endTime":2020.75,"body":"customer"},{"speaker":"Frank Cowell","startTime":2020.75,"endTime":2021.5,"body":"experience,"},{"speaker":"Frank Cowell","startTime":2021.74,"endTime":2021.92,"body":"but"},{"speaker":"Frank Cowell","startTime":2021.92,"endTime":2022.22,"body":"then"},{"speaker":"Frank Cowell","startTime":2022.37,"endTime":2022.69,"body":"the,"},{"speaker":"Frank Cowell","startTime":2022.695,"endTime":2022.79,"body":"the"},{"speaker":"Frank Cowell","startTime":2022.79,"endTime":2023.21,"body":"data"},{"speaker":"Frank Cowell","startTime":2023.78,"endTime":2023.96,"body":"and"},{"speaker":"Frank Cowell","startTime":2023.96,"endTime":2024.08,"body":"then"},{"speaker":"Frank Cowell","startTime":2024.08,"endTime":2024.2,"body":"how"},{"speaker":"Frank Cowell","startTime":2024.2,"endTime":2024.29,"body":"do"},{"speaker":"Frank Cowell","startTime":2024.29,"endTime":2024.41,"body":"we"},{"speaker":"Frank Cowell","startTime":2024.41,"endTime":2024.59,"body":"make"},{"speaker":"Frank Cowell","startTime":2024.595,"endTime":2024.86,"body":"sense"},{"speaker":"Frank Cowell","startTime":2024.86,"endTime":2024.92,"body":"of"},{"speaker":"Frank Cowell","startTime":2024.92,"endTime":2025.01,"body":"it"},{"speaker":"Frank Cowell","startTime":2025.0149999999999,"endTime":2025.1,"body":"so"},{"speaker":"Frank Cowell","startTime":2025.1,"endTime":2025.22,"body":"we"},{"speaker":"Frank Cowell","startTime":2025.22,"endTime":2025.3999999999999,"body":"can"},{"speaker":"Frank Cowell","startTime":2025.3999999999999,"endTime":2025.79,"body":"leverage"},{"speaker":"Frank Cowell","startTime":2025.79,"endTime":2025.91,"body":"it"},{"speaker":"Frank Cowell","startTime":2025.91,"endTime":2026.36,"body":"for"},{"speaker":"Frank Cowell","startTime":2026.69,"endTime":2026.93,"body":"better"},{"speaker":"Frank Cowell","startTime":2026.935,"endTime":2027.59,"body":"performance."},{"speaker":"Frank Cowell","startTime":2028.1,"endTime":2028.55,"body":"Um,"},{"speaker":"Frank Cowell","startTime":2029.0,"endTime":2029.1499999999999,"body":"so"},{"speaker":"Frank Cowell","startTime":2029.1499999999999,"endTime":2029.48,"body":"anywhere"},{"speaker":"Frank Cowell","startTime":2029.48,"endTime":2029.6,"body":"we"},{"speaker":"Frank Cowell","startTime":2029.6,"endTime":2029.75,"body":"can"},{"speaker":"Frank Cowell","startTime":2029.75,"endTime":2030.23,"body":"infuse"},{"speaker":"Frank Cowell","startTime":2030.23,"endTime":2030.35,"body":"that"},{"speaker":"Frank Cowell","startTime":2030.35,"endTime":2030.5,"body":"kind"},{"speaker":"Frank Cowell","startTime":2030.5,"endTime":2030.59,"body":"of"},{"speaker":"Frank Cowell","startTime":2030.59,"endTime":2031.04,"body":"thinking"},{"speaker":"Frank Cowell","startTime":2031.04,"endTime":2031.31,"body":"throughout"},{"speaker":"Frank Cowell","startTime":2031.31,"endTime":2031.43,"body":"the"},{"speaker":"Frank Cowell","startTime":2031.43,"endTime":2031.85,"body":"org."},{"speaker":"Frank Cowell","startTime":2031.8799999999999,"endTime":2032.09,"body":"I"},{"speaker":"Frank Cowell","startTime":2032.09,"endTime":2032.36,"body":"am,"},{"speaker":"Frank Cowell","startTime":2032.69,"endTime":2032.81,"body":"I"},{"speaker":"Frank Cowell","startTime":2032.81,"endTime":2032.93,"body":"am"},{"speaker":"Frank Cowell","startTime":2032.93,"endTime":2033.5,"body":"absolutely"},{"speaker":"Frank Cowell","startTime":2033.5,"endTime":2033.83,"body":"all"},{"speaker":"Frank Cowell","startTime":2033.83,"endTime":2034.25,"body":"for,"},{"speaker":"Frank Cowell","startTime":2034.73,"endTime":2035.27,"body":"um,"},{"speaker":"Frank Cowell","startTime":2035.75,"endTime":2036.02,"body":"what"},{"speaker":"Frank Cowell","startTime":2036.02,"endTime":2036.2,"body":"was"},{"speaker":"Frank Cowell","startTime":2036.2,"endTime":2036.35,"body":"the"},{"speaker":"Frank Cowell","startTime":2036.355,"endTime":2036.56,"body":"heart"},{"speaker":"Frank Cowell","startTime":2036.56,"endTime":2036.62,"body":"of"},{"speaker":"Frank Cowell","startTime":2036.62,"endTime":2036.71,"body":"your"},{"speaker":"Frank Cowell","startTime":2036.71,"endTime":2037.01,"body":"question"},{"speaker":"Frank Cowell","startTime":2037.01,"endTime":2037.28,"body":"again?"},{"speaker":"Frank Cowell","startTime":2037.28,"endTime":2037.37,"body":"I"},{"speaker":"Frank Cowell","startTime":2037.37,"endTime":2037.58,"body":"was,"},{"speaker":"Frank Cowell","startTime":2037.58,"endTime":2037.82,"body":"wanted"},{"speaker":"Frank Cowell","startTime":2037.82,"endTime":2037.8799999999999,"body":"to"},{"speaker":"Frank Cowell","startTime":2037.8799999999999,"endTime":2038.03,"body":"make"},{"speaker":"Frank Cowell","startTime":2038.03,"endTime":2038.18,"body":"sure"},{"speaker":"Michael Hartmann","startTime":2038.185,"endTime":2038.535,"body":"No,"},{"speaker":"Michael Hartmann","startTime":2038.535,"endTime":2038.655,"body":"no,"},{"speaker":"Michael Hartmann","startTime":2038.66,"endTime":2038.795,"body":"I,"},{"speaker":"Michael Hartmann","startTime":2038.795,"endTime":2039.0049999999999,"body":"so,"},{"speaker":"Michael Hartmann","startTime":2039.095,"endTime":2039.245,"body":"no,"},{"speaker":"Michael Hartmann","startTime":2039.245,"endTime":2039.305,"body":"I"},{"speaker":"Michael Hartmann","startTime":2039.305,"endTime":2039.455,"body":"think"},{"speaker":"Michael Hartmann","startTime":2039.455,"endTime":2039.5149999999999,"body":"you"},{"speaker":"Michael Hartmann","startTime":2039.5149999999999,"endTime":2039.875,"body":"did."},{"speaker":"Michael Hartmann","startTime":2039.875,"endTime":2040.0249999999999,"body":"Like,"},{"speaker":"Michael Hartmann","startTime":2040.385,"endTime":2040.655,"body":"here's"},{"speaker":"Michael Hartmann","startTime":2040.66,"endTime":2040.805,"body":"why"},{"speaker":"Michael Hartmann","startTime":2040.805,"endTime":2040.895,"body":"I"},{"speaker":"Michael Hartmann","startTime":2040.895,"endTime":2041.195,"body":"was"},{"speaker":"Michael Hartmann","startTime":2041.195,"endTime":2041.585,"body":"asking"},{"speaker":"Michael Hartmann","startTime":2041.585,"endTime":2041.675,"body":"the"},{"speaker":"Michael Hartmann","startTime":2041.675,"endTime":2042.095,"body":"questions."},{"speaker":"Michael Hartmann","startTime":2042.095,"endTime":2042.155,"body":"I"},{"speaker":"Michael Hartmann","startTime":2042.155,"endTime":2042.365,"body":"think."},{"speaker":"Michael Hartmann","startTime":2042.395,"endTime":2042.455,"body":"I"},{"speaker":"Michael Hartmann","startTime":2042.455,"endTime":2042.665,"body":"think"},{"speaker":"Michael Hartmann","startTime":2042.67,"endTime":2042.975,"body":"folks,"},{"speaker":"Michael Hartmann","startTime":2043.73,"endTime":2044.51,"body":"Listening"},{"speaker":"Michael Hartmann","startTime":2044.51,"endTime":2044.6299999999999,"body":"who"},{"speaker":"Michael Hartmann","startTime":2044.6299999999999,"endTime":2044.72,"body":"are"},{"speaker":"Michael Hartmann","startTime":2044.72,"endTime":2045.02,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2045.02,"endTime":2045.47,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2045.47,"endTime":2045.86,"body":"roles"},{"speaker":"Michael Hartmann","startTime":2045.86,"endTime":2046.07,"body":"is,"},{"speaker":"Michael Hartmann","startTime":2046.67,"endTime":2046.85,"body":"this"},{"speaker":"Michael Hartmann","startTime":2046.85,"endTime":2047.09,"body":"could"},{"speaker":"Michael Hartmann","startTime":2047.09,"endTime":2047.33,"body":"come"},{"speaker":"Michael Hartmann","startTime":2047.33,"endTime":2047.81,"body":"across"},{"speaker":"Michael Hartmann","startTime":2047.81,"endTime":2048.08,"body":"as"},{"speaker":"Michael Hartmann","startTime":2048.08,"endTime":2048.17,"body":"a"},{"speaker":"Michael Hartmann","startTime":2048.17,"endTime":2048.4100000000003,"body":"little"},{"speaker":"Michael Hartmann","startTime":2048.4100000000003,"endTime":2048.5,"body":"bit"},{"speaker":"Michael Hartmann","startTime":2048.5,"endTime":2048.56,"body":"of"},{"speaker":"Michael Hartmann","startTime":2048.56,"endTime":2048.6800000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":2049.01,"endTime":2049.87,"body":"disheartening"},{"speaker":"Michael Hartmann","startTime":2049.875,"endTime":2050.1800000000003,"body":"message,"},{"speaker":"Michael Hartmann","startTime":2050.1800000000003,"endTime":2050.51,"body":"right."},{"speaker":"Michael Hartmann","startTime":2050.54,"endTime":2050.81,"body":"Which"},{"speaker":"Michael Hartmann","startTime":2051.86,"endTime":2052.1600000000003,"body":"that."},{"speaker":"Michael Hartmann","startTime":2052.4300000000003,"endTime":2052.58,"body":"But"},{"speaker":"Michael Hartmann","startTime":2052.58,"endTime":2052.64,"body":"I"},{"speaker":"Michael Hartmann","startTime":2052.64,"endTime":2053.03,"body":"think,"},{"speaker":"Michael Hartmann","startTime":2053.39,"endTime":2053.54,"body":"and"},{"speaker":"Michael Hartmann","startTime":2053.54,"endTime":2053.69,"body":"you"},{"speaker":"Michael Hartmann","startTime":2053.69,"endTime":2053.9,"body":"hit"},{"speaker":"Michael Hartmann","startTime":2053.9,"endTime":2054.05,"body":"on"},{"speaker":"Michael Hartmann","startTime":2054.05,"endTime":2054.2000000000003,"body":"what"},{"speaker":"Michael Hartmann","startTime":2054.205,"endTime":2054.29,"body":"I"},{"speaker":"Michael Hartmann","startTime":2054.29,"endTime":2054.62,"body":"thought"},{"speaker":"Michael Hartmann","startTime":2054.625,"endTime":2054.77,"body":"would"},{"speaker":"Michael Hartmann","startTime":2054.77,"endTime":2055.34,"body":"be"},{"speaker":"Michael Hartmann","startTime":2055.58,"endTime":2055.85,"body":"the"},{"speaker":"Michael Hartmann","startTime":2055.88,"endTime":2056.36,"body":"point,"},{"speaker":"Michael Hartmann","startTime":2056.3650000000002,"endTime":2056.57,"body":"which"},{"speaker":"Michael Hartmann","startTime":2056.57,"endTime":2056.87,"body":"is"},{"speaker":"Michael Hartmann","startTime":2057.05,"endTime":2057.32,"body":"fairly"},{"speaker":"Michael Hartmann","startTime":2057.3250000000003,"endTime":2057.7400000000002,"body":"consistent"},{"speaker":"Michael Hartmann","startTime":2057.8,"endTime":2057.9500000000003,"body":"with"},{"speaker":"Michael Hartmann","startTime":2057.955,"endTime":2058.1,"body":"what"},{"speaker":"Michael Hartmann","startTime":2058.1,"endTime":2058.25,"body":"we've"},{"speaker":"Michael Hartmann","startTime":2058.25,"endTime":2058.46,"body":"heard"},{"speaker":"Michael Hartmann","startTime":2058.46,"endTime":2058.61,"body":"from"},{"speaker":"Michael Hartmann","startTime":2058.6150000000002,"endTime":2058.82,"body":"other"},{"speaker":"Michael Hartmann","startTime":2058.82,"endTime":2059.33,"body":"guests,"},{"speaker":"Michael Hartmann","startTime":2059.87,"endTime":2060.05,"body":"is"},{"speaker":"Michael Hartmann","startTime":2060.05,"endTime":2060.44,"body":"that"},{"speaker":"Michael Hartmann","startTime":2060.71,"endTime":2060.77,"body":"I"},{"speaker":"Michael Hartmann","startTime":2060.775,"endTime":2060.9500000000003,"body":"think"},{"speaker":"Michael Hartmann","startTime":2060.9500000000003,"endTime":2061.1,"body":"the"},{"speaker":"Michael Hartmann","startTime":2061.1,"endTime":2061.4300000000003,"body":"way"},{"speaker":"Michael Hartmann","startTime":2061.4300000000003,"endTime":2061.82,"body":"that"},{"speaker":"Michael Hartmann","startTime":2062.51,"endTime":2062.7200000000003,"body":"I'll"},{"speaker":"Michael Hartmann","startTime":2062.7200000000003,"endTime":2062.9900000000002,"body":"keep"},{"speaker":"Michael Hartmann","startTime":2063.11,"endTime":2063.27,"body":"the"},{"speaker":"Michael Hartmann","startTime":2063.275,"endTime":2063.4100000000003,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2063.4100000000003,"endTime":2063.53,"body":"op,"},{"speaker":"Michael Hartmann","startTime":2063.59,"endTime":2063.6800000000003,"body":"but"},{"speaker":"Michael Hartmann","startTime":2063.6800000000003,"endTime":2063.7400000000002,"body":"it"},{"speaker":"Michael Hartmann","startTime":2063.7400000000002,"endTime":2063.86,"body":"could"},{"speaker":"Michael Hartmann","startTime":2063.86,"endTime":2063.9500000000003,"body":"be"},{"speaker":"Michael Hartmann","startTime":2063.9500000000003,"endTime":2064.25,"body":"revenue"},{"speaker":"Michael Hartmann","startTime":2064.25,"endTime":2064.58,"body":"ops,"},{"speaker":"Michael Hartmann","startTime":2065.1800000000003,"endTime":2065.6600000000003,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":2066.2000000000003,"endTime":2066.4100000000003,"body":"one"},{"speaker":"Michael Hartmann","startTime":2066.4100000000003,"endTime":2066.4700000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2066.4700000000003,"endTime":2066.53,"body":"the"},{"speaker":"Michael Hartmann","startTime":2066.53,"endTime":2066.8,"body":"ways"},{"speaker":"Michael Hartmann","startTime":2066.8,"endTime":2066.86,"body":"in"},{"speaker":"Michael Hartmann","startTime":2066.86,"endTime":2067.07,"body":"which"},{"speaker":"Michael Hartmann","startTime":2067.0750000000003,"endTime":2067.085,"body":"we."},{"speaker":"Michael Hartmann","startTime":2068.255,"endTime":2068.795,"body":"Show"},{"speaker":"Michael Hartmann","startTime":2068.795,"endTime":2069.3050000000003,"body":"additional"},{"speaker":"Michael Hartmann","startTime":2069.3050000000003,"endTime":2069.665,"body":"value"},{"speaker":"Michael Hartmann","startTime":2069.665,"endTime":2069.905,"body":"back"},{"speaker":"Michael Hartmann","startTime":2069.905,"endTime":2069.965,"body":"to"},{"speaker":"Michael Hartmann","startTime":2069.965,"endTime":2070.025,"body":"the"},{"speaker":"Michael Hartmann","startTime":2070.025,"endTime":2070.5950000000003,"body":"organization"},{"speaker":"Michael Hartmann","startTime":2070.5950000000003,"endTime":2070.895,"body":"is"},{"speaker":"Michael Hartmann","startTime":2070.895,"endTime":2071.375,"body":"by"},{"speaker":"Michael Hartmann","startTime":2071.405,"endTime":2071.9750000000004,"body":"leveraging"},{"speaker":"Michael Hartmann","startTime":2071.98,"endTime":2072.125,"body":"our"},{"speaker":"Michael Hartmann","startTime":2072.125,"endTime":2072.695,"body":"access"},{"speaker":"Michael Hartmann","startTime":2072.7250000000004,"endTime":2072.905,"body":"and"},{"speaker":"Michael Hartmann","startTime":2072.905,"endTime":2073.4750000000004,"body":"understanding"},{"speaker":"Michael Hartmann","startTime":2073.48,"endTime":2073.5950000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2073.5950000000003,"endTime":2073.6850000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2073.6850000000004,"endTime":2074.195,"body":"data"},{"speaker":"Michael Hartmann","startTime":2074.255,"endTime":2074.465,"body":"that"},{"speaker":"Michael Hartmann","startTime":2074.465,"endTime":2074.9150000000004,"body":"we"},{"speaker":"Michael Hartmann","startTime":2075.215,"endTime":2075.3650000000002,"body":"are"},{"speaker":"Michael Hartmann","startTime":2075.3650000000002,"endTime":2075.7250000000004,"body":"really"},{"speaker":"Michael Hartmann","startTime":2075.7250000000004,"endTime":2075.7850000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":2075.7850000000003,"endTime":2076.085,"body":"part"},{"speaker":"Michael Hartmann","startTime":2076.085,"endTime":2076.355,"body":"of"},{"speaker":"Michael Hartmann","startTime":2076.895,"endTime":2077.585,"body":"enabling,"},{"speaker":"Michael Hartmann","startTime":2077.855,"endTime":2078.0350000000003,"body":"and"},{"speaker":"Michael Hartmann","startTime":2078.0350000000003,"endTime":2078.335,"body":"that"},{"speaker":"Michael Hartmann","startTime":2078.425,"endTime":2078.7250000000004,"body":"that's"},{"speaker":"Michael Hartmann","startTime":2078.7250000000004,"endTime":2078.905,"body":"where"},{"speaker":"Michael Hartmann","startTime":2078.905,"endTime":2079.2650000000003,"body":"insights"},{"speaker":"Michael Hartmann","startTime":2079.27,"endTime":2079.385,"body":"can"},{"speaker":"Michael Hartmann","startTime":2079.385,"endTime":2079.5950000000003,"body":"come"},{"speaker":"Michael Hartmann","startTime":2079.5950000000003,"endTime":2079.925,"body":"from."},{"speaker":"Michael Hartmann","startTime":2079.925,"endTime":2080.0150000000003,"body":"And"},{"speaker":"Michael Hartmann","startTime":2080.0150000000003,"endTime":2080.105,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2080.105,"endTime":2080.3450000000003,"body":"not"},{"speaker":"Michael Hartmann","startTime":2080.3500000000004,"endTime":2080.7050000000004,"body":"just"},{"speaker":"Michael Hartmann","startTime":2080.8250000000003,"endTime":2081.3650000000002,"body":"reporting"},{"speaker":"Michael Hartmann","startTime":2081.3650000000002,"endTime":2081.5750000000003,"body":"back"},{"speaker":"Michael Hartmann","startTime":2081.5750000000003,"endTime":2081.9350000000004,"body":"numbers,"},{"speaker":"Michael Hartmann","startTime":2081.9350000000004,"endTime":2082.085,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2082.085,"endTime":2082.235,"body":"re"},{"speaker":"Michael Hartmann","startTime":2082.445,"endTime":2082.655,"body":"like"},{"speaker":"Michael Hartmann","startTime":2082.655,"endTime":2082.9550000000004,"body":"looking"},{"speaker":"Michael Hartmann","startTime":2082.9550000000004,"endTime":2083.045,"body":"at"},{"speaker":"Michael Hartmann","startTime":2083.05,"endTime":2083.105,"body":"the"},{"speaker":"Michael Hartmann","startTime":2083.105,"endTime":2083.7650000000003,"body":"numbers,"},{"speaker":"Michael Hartmann","startTime":2084.3050000000003,"endTime":2084.875,"body":"understanding"},{"speaker":"Michael Hartmann","startTime":2084.875,"endTime":2085.025,"body":"what"},{"speaker":"Michael Hartmann","startTime":2085.025,"endTime":2085.145,"body":"it,"},{"speaker":"Michael Hartmann","startTime":2085.2050000000004,"endTime":2085.385,"body":"what"},{"speaker":"Michael Hartmann","startTime":2085.385,"endTime":2085.5350000000003,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2085.5350000000003,"endTime":2085.985,"body":"telling"},{"speaker":"Michael Hartmann","startTime":2085.9900000000002,"endTime":2086.1650000000004,"body":"us,"},{"speaker":"Michael Hartmann","startTime":2086.1650000000004,"endTime":2086.3450000000003,"body":"right."},{"speaker":"Michael Hartmann","startTime":2086.3450000000003,"endTime":2086.405,"body":"The"},{"speaker":"Michael Hartmann","startTime":2086.585,"endTime":2086.9750000000004,"body":"storytelling"},{"speaker":"Michael Hartmann","startTime":2086.9750000000004,"endTime":2087.215,"body":"piece"},{"speaker":"Michael Hartmann","startTime":2087.215,"endTime":2087.335,"body":"of"},{"speaker":"Michael Hartmann","startTime":2087.335,"endTime":2087.485,"body":"it."},{"speaker":"Michael Hartmann","startTime":2087.485,"endTime":2087.5750000000003,"body":"And"},{"speaker":"Michael Hartmann","startTime":2087.795,"endTime":2087.875,"body":"I,"},{"speaker":"Michael Hartmann","startTime":2087.875,"endTime":2088.1150000000002,"body":"I"},{"speaker":"Michael Hartmann","startTime":2088.1200000000003,"endTime":2088.145,"body":"think"},{"speaker":"Michael Hartmann","startTime":2088.655,"endTime":2089.045,"body":"that's"},{"speaker":"Michael Hartmann","startTime":2089.045,"endTime":2089.315,"body":"where"},{"speaker":"Michael Hartmann","startTime":2089.315,"endTime":2089.405,"body":"I"},{"speaker":"Michael Hartmann","startTime":2089.405,"endTime":2089.525,"body":"was"},{"speaker":"Michael Hartmann","startTime":2089.525,"endTime":2089.675,"body":"going"},{"speaker":"Michael Hartmann","startTime":2089.675,"endTime":2089.7650000000003,"body":"was"},{"speaker":"Michael Hartmann","startTime":2089.7650000000003,"endTime":2089.945,"body":"like,"},{"speaker":"Michael Hartmann","startTime":2090.5150000000003,"endTime":2090.605,"body":"I"},{"speaker":"Michael Hartmann","startTime":2090.605,"endTime":2090.755,"body":"think"},{"speaker":"Michael Hartmann","startTime":2090.755,"endTime":2090.8450000000003,"body":"it"},{"speaker":"Michael Hartmann","startTime":2090.8450000000003,"endTime":2091.1150000000002,"body":"could"},{"speaker":"Michael Hartmann","startTime":2091.1150000000002,"endTime":2091.775,"body":"be"},{"speaker":"Michael Hartmann","startTime":2092.135,"endTime":2092.255,"body":"the"},{"speaker":"Michael Hartmann","startTime":2092.255,"endTime":2092.675,"body":"message"},{"speaker":"Michael Hartmann","startTime":2092.675,"endTime":2092.795,"body":"you"},{"speaker":"Michael Hartmann","startTime":2092.795,"endTime":2092.9750000000004,"body":"could,"},{"speaker":"Michael Hartmann","startTime":2092.9750000000004,"endTime":2093.2450000000003,"body":"people"},{"speaker":"Michael Hartmann","startTime":2093.2450000000003,"endTime":2093.3650000000002,"body":"could"},{"speaker":"Michael Hartmann","startTime":2093.3650000000002,"endTime":2093.4550000000004,"body":"be"},{"speaker":"Michael Hartmann","startTime":2093.4550000000004,"endTime":2093.755,"body":"hearing"},{"speaker":"Michael Hartmann","startTime":2093.755,"endTime":2093.9350000000004,"body":"is"},{"speaker":"Michael Hartmann","startTime":2093.9350000000004,"endTime":2094.2050000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2094.235,"endTime":2094.445,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2094.445,"endTime":2094.7450000000003,"body":"just"},{"speaker":"Michael Hartmann","startTime":2094.7450000000003,"endTime":2095.2250000000004,"body":"a."},{"speaker":"Michael Hartmann","startTime":2097.925,"endTime":2098.135,"body":"D"},{"speaker":"Michael Hartmann","startTime":2098.195,"endTime":2098.465,"body":"there,"},{"speaker":"Michael Hartmann","startTime":2098.465,"endTime":2098.675,"body":"there's"},{"speaker":"Michael Hartmann","startTime":2098.675,"endTime":2098.9150000000004,"body":"not"},{"speaker":"Michael Hartmann","startTime":2098.9150000000004,"endTime":2099.005,"body":"a"},{"speaker":"Michael Hartmann","startTime":2099.565,"endTime":2099.8050000000003,"body":"strategic"},{"speaker":"Michael Hartmann","startTime":2099.815,"endTime":2100.3250000000003,"body":"element"},{"speaker":"Michael Hartmann","startTime":2100.3250000000003,"endTime":2100.565,"body":"to"},{"speaker":"Michael Hartmann","startTime":2100.565,"endTime":2100.715,"body":"what"},{"speaker":"Michael Hartmann","startTime":2100.715,"endTime":2100.895,"body":"they"},{"speaker":"Michael Hartmann","startTime":2100.895,"endTime":2101.195,"body":"do"},{"speaker":"Michael Hartmann","startTime":2101.195,"endTime":2101.375,"body":"or"},{"speaker":"Michael Hartmann","startTime":2101.375,"endTime":2101.585,"body":"could."},{"speaker":"Michael Hartmann","startTime":2101.585,"endTime":2101.885,"body":"Not"},{"speaker":"Michael Hartmann","startTime":2101.885,"endTime":2101.9150000000004,"body":"a"},{"speaker":"Michael Hartmann","startTime":2101.9150000000004,"endTime":2102.5150000000003,"body":"possibility."},{"speaker":"Michael Hartmann","startTime":2102.5150000000003,"endTime":2102.605,"body":"And"},{"speaker":"Michael Hartmann","startTime":2102.605,"endTime":2102.6650000000004,"body":"I"},{"speaker":"Michael Hartmann","startTime":2102.6650000000004,"endTime":2102.875,"body":"don't,"},{"speaker":"Michael Hartmann","startTime":2102.965,"endTime":2103.025,"body":"I"},{"speaker":"Michael Hartmann","startTime":2103.025,"endTime":2103.2050000000004,"body":"didn't"},{"speaker":"Michael Hartmann","startTime":2103.2050000000004,"endTime":2103.355,"body":"think"},{"speaker":"Michael Hartmann","startTime":2103.355,"endTime":2103.4750000000004,"body":"that's"},{"speaker":"Michael Hartmann","startTime":2103.4750000000004,"endTime":2103.5950000000003,"body":"what"},{"speaker":"Michael Hartmann","startTime":2103.5950000000003,"endTime":2103.715,"body":"you"},{"speaker":"Michael Hartmann","startTime":2103.715,"endTime":2103.985,"body":"meant,"},{"speaker":"Michael Hartmann","startTime":2103.985,"endTime":2104.105,"body":"so"},{"speaker":"Michael Hartmann","startTime":2104.105,"endTime":2104.255,"body":"that's"},{"speaker":"Michael Hartmann","startTime":2104.255,"endTime":2104.375,"body":"why"},{"speaker":"Michael Hartmann","startTime":2104.375,"endTime":2104.405,"body":"I"},{"speaker":"Frank Cowell","startTime":2104.51,"endTime":2104.7200000000003,"body":"No,"},{"speaker":"Frank Cowell","startTime":2104.7200000000003,"endTime":2104.9,"body":"no,"},{"speaker":"Frank Cowell","startTime":2104.9,"endTime":2105.11,"body":"not"},{"speaker":"Frank Cowell","startTime":2105.11,"endTime":2105.2000000000003,"body":"at"},{"speaker":"Frank Cowell","startTime":2105.2000000000003,"endTime":2105.3500000000004,"body":"all."},{"speaker":"Frank Cowell","startTime":2105.3500000000004,"endTime":2105.53,"body":"So,"},{"speaker":"Frank Cowell","startTime":2105.86,"endTime":2106.28,"body":"so"},{"speaker":"Frank Cowell","startTime":2106.55,"endTime":2106.6400000000003,"body":"I"},{"speaker":"Frank Cowell","startTime":2106.6400000000003,"endTime":2106.88,"body":"think"},{"speaker":"Frank Cowell","startTime":2106.885,"endTime":2107.1800000000003,"body":"what,"},{"speaker":"Frank Cowell","startTime":2107.2400000000002,"endTime":2107.6000000000004,"body":"what"},{"speaker":"Frank Cowell","startTime":2108.02,"endTime":2108.2900000000004,"body":"I,"},{"speaker":"Frank Cowell","startTime":2108.5600000000004,"endTime":2108.92,"body":"let"},{"speaker":"Frank Cowell","startTime":2108.925,"endTime":2109.01,"body":"me"},{"speaker":"Frank Cowell","startTime":2109.01,"endTime":2109.1600000000003,"body":"be"},{"speaker":"Frank Cowell","startTime":2109.1600000000003,"endTime":2109.55,"body":"clear"},{"speaker":"Frank Cowell","startTime":2110.7200000000003,"endTime":2110.9900000000002,"body":"from"},{"speaker":"Frank Cowell","startTime":2110.9900000000002,"endTime":2111.2900000000004,"body":"my"},{"speaker":"Frank Cowell","startTime":2111.295,"endTime":2111.8300000000004,"body":"role"},{"speaker":"Frank Cowell","startTime":2111.86,"endTime":2112.07,"body":"to"},{"speaker":"Frank Cowell","startTime":2112.0750000000003,"endTime":2112.4,"body":"any"},{"speaker":"Frank Cowell","startTime":2112.4,"endTime":2112.6400000000003,"body":"other"},{"speaker":"Frank Cowell","startTime":2112.6400000000003,"endTime":2112.9100000000003,"body":"role"},{"speaker":"Frank Cowell","startTime":2112.9100000000003,"endTime":2113.0,"body":"in"},{"speaker":"Frank Cowell","startTime":2113.005,"endTime":2113.1200000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2113.1200000000003,"endTime":2113.51,"body":"org,"},{"speaker":"Frank Cowell","startTime":2113.8700000000003,"endTime":2114.11,"body":"we"},{"speaker":"Frank Cowell","startTime":2114.11,"endTime":2114.32,"body":"need"},{"speaker":"Frank Cowell","startTime":2114.32,"endTime":2114.4700000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2114.4700000000003,"endTime":2114.65,"body":"be"},{"speaker":"Frank Cowell","startTime":2114.65,"endTime":2114.98,"body":"very"},{"speaker":"Frank Cowell","startTime":2114.985,"endTime":2115.82,"body":"self-reflective"},{"speaker":"Frank Cowell","startTime":2115.8250000000003,"endTime":2115.9100000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2115.9100000000003,"endTime":2116.51,"body":"understand"},{"speaker":"Frank Cowell","startTime":2116.51,"endTime":2116.75,"body":"where"},{"speaker":"Frank Cowell","startTime":2116.755,"endTime":2116.9300000000003,"body":"we"},{"speaker":"Frank Cowell","startTime":2116.9300000000003,"endTime":2117.05,"body":"are"},{"speaker":"Frank Cowell","startTime":2117.05,"endTime":2117.2000000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2117.63,"endTime":2117.8300000000004,"body":"strategic"},{"speaker":"Frank Cowell","startTime":2117.835,"endTime":2118.1000000000004,"body":"person"},{"speaker":"Frank Cowell","startTime":2118.13,"endTime":2118.25,"body":"and"},{"speaker":"Frank Cowell","startTime":2118.25,"endTime":2118.4300000000003,"body":"where"},{"speaker":"Frank Cowell","startTime":2118.4300000000003,"endTime":2118.6400000000003,"body":"we're"},{"speaker":"Frank Cowell","startTime":2118.6400000000003,"endTime":2118.73,"body":"the"},{"speaker":"Frank Cowell","startTime":2118.73,"endTime":2119.15,"body":"tactical"},{"speaker":"Frank Cowell","startTime":2119.15,"endTime":2119.42,"body":"person."},{"speaker":"Frank Cowell","startTime":2119.42,"endTime":2119.51,"body":"And"},{"speaker":"Frank Cowell","startTime":2119.51,"endTime":2119.63,"body":"we"},{"speaker":"Frank Cowell","startTime":2119.63,"endTime":2119.75,"body":"all"},{"speaker":"Frank Cowell","startTime":2119.75,"endTime":2119.9900000000002,"body":"have"},{"speaker":"Frank Cowell","startTime":2119.9900000000002,"endTime":2120.32,"body":"both."},{"speaker":"Michael Hartmann","startTime":2121.025,"endTime":2121.385,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":2121.4,"endTime":2121.61,"body":"And"},{"speaker":"Frank Cowell","startTime":2121.6150000000002,"endTime":2121.88,"body":"so"},{"speaker":"Frank Cowell","startTime":2121.94,"endTime":2122.21,"body":"it's"},{"speaker":"Frank Cowell","startTime":2122.21,"endTime":2122.57,"body":"being"},{"speaker":"Frank Cowell","startTime":2122.57,"endTime":2123.2900000000004,"body":"mindful"},{"speaker":"Frank Cowell","startTime":2123.3500000000004,"endTime":2123.77,"body":"of,"},{"speaker":"Frank Cowell","startTime":2124.4900000000002,"endTime":2124.88,"body":"um,"},{"speaker":"Frank Cowell","startTime":2124.9100000000003,"endTime":2125.09,"body":"kind"},{"speaker":"Frank Cowell","startTime":2125.0950000000003,"endTime":2125.15,"body":"of"},{"speaker":"Frank Cowell","startTime":2125.15,"endTime":2125.3300000000004,"body":"goes"},{"speaker":"Frank Cowell","startTime":2125.3300000000004,"endTime":2125.5400000000004,"body":"back"},{"speaker":"Frank Cowell","startTime":2125.545,"endTime":2125.6600000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2125.6600000000003,"endTime":2125.96,"body":"what"},{"speaker":"Frank Cowell","startTime":2125.965,"endTime":2126.2900000000004,"body":"Mike"},{"speaker":"Frank Cowell","startTime":2126.2900000000004,"endTime":2126.5600000000004,"body":"said"},{"speaker":"Frank Cowell","startTime":2126.5600000000004,"endTime":2126.92,"body":"earlier,"},{"speaker":"Frank Cowell","startTime":2126.925,"endTime":2127.13,"body":"which"},{"speaker":"Frank Cowell","startTime":2127.13,"endTime":2127.3100000000004,"body":"is"},{"speaker":"Frank Cowell","startTime":2127.3100000000004,"endTime":2127.4900000000002,"body":"how"},{"speaker":"Frank Cowell","startTime":2127.4900000000002,"endTime":2127.5800000000004,"body":"are"},{"speaker":"Frank Cowell","startTime":2127.8700000000003,"endTime":2127.9900000000002,"body":"we"},{"speaker":"Frank Cowell","startTime":2127.9950000000003,"endTime":2128.3900000000003,"body":"serving?"},{"speaker":"Frank Cowell","startTime":2128.855,"endTime":2129.275,"body":"Someone"},{"speaker":"Frank Cowell","startTime":2129.275,"endTime":2129.485,"body":"else"},{"speaker":"Frank Cowell","startTime":2129.485,"endTime":2129.5750000000003,"body":"or"},{"speaker":"Frank Cowell","startTime":2129.5750000000003,"endTime":2129.9350000000004,"body":"something"},{"speaker":"Frank Cowell","startTime":2129.9350000000004,"endTime":2130.145,"body":"else"},{"speaker":"Frank Cowell","startTime":2130.145,"endTime":2130.2650000000003,"body":"in"},{"speaker":"Frank Cowell","startTime":2130.2650000000003,"endTime":2130.3250000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2130.3250000000003,"endTime":2130.625,"body":"org."},{"speaker":"Frank Cowell","startTime":2130.625,"endTime":2130.775,"body":"So"},{"speaker":"Frank Cowell","startTime":2130.775,"endTime":2130.985,"body":"this,"},{"speaker":"Frank Cowell","startTime":2131.045,"endTime":2131.195,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2131.195,"endTime":2131.375,"body":"this"},{"speaker":"Frank Cowell","startTime":2131.375,"endTime":2131.9150000000004,"body":"mindset"},{"speaker":"Frank Cowell","startTime":2131.9150000000004,"endTime":2132.005,"body":"of"},{"speaker":"Frank Cowell","startTime":2132.005,"endTime":2132.605,"body":"service"},{"speaker":"Frank Cowell","startTime":2132.875,"endTime":2133.025,"body":"to"},{"speaker":"Frank Cowell","startTime":2133.025,"endTime":2133.2050000000004,"body":"each"},{"speaker":"Frank Cowell","startTime":2133.2050000000004,"endTime":2133.445,"body":"other"},{"speaker":"Frank Cowell","startTime":2133.445,"endTime":2133.565,"body":"in"},{"speaker":"Frank Cowell","startTime":2133.565,"endTime":2133.655,"body":"the"},{"speaker":"Frank Cowell","startTime":2133.655,"endTime":2133.9550000000004,"body":"org."},{"speaker":"Frank Cowell","startTime":2134.585,"endTime":2134.7050000000004,"body":"And"},{"speaker":"Frank Cowell","startTime":2134.7050000000004,"endTime":2134.9150000000004,"body":"so"},{"speaker":"Frank Cowell","startTime":2134.9150000000004,"endTime":2135.005,"body":"I"},{"speaker":"Frank Cowell","startTime":2135.005,"endTime":2135.425,"body":"think"},{"speaker":"Frank Cowell","startTime":2135.875,"endTime":2136.3250000000003,"body":"regardless"},{"speaker":"Frank Cowell","startTime":2136.3250000000003,"endTime":2136.4150000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2136.4150000000004,"endTime":2136.8050000000003,"body":"whatever"},{"speaker":"Frank Cowell","startTime":2136.8100000000004,"endTime":2137.1650000000004,"body":"level"},{"speaker":"Frank Cowell","startTime":2137.1650000000004,"endTime":2137.3450000000003,"body":"you're"},{"speaker":"Frank Cowell","startTime":2137.3500000000004,"endTime":2137.6150000000002,"body":"at,"},{"speaker":"Frank Cowell","startTime":2137.885,"endTime":2138.2450000000003,"body":"being"},{"speaker":"Frank Cowell","startTime":2138.2450000000003,"endTime":2138.6650000000004,"body":"mindful"},{"speaker":"Frank Cowell","startTime":2138.6650000000004,"endTime":2138.7850000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2138.7850000000003,"endTime":2139.0550000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2139.385,"endTime":2139.505,"body":"and"},{"speaker":"Frank Cowell","startTime":2139.505,"endTime":2139.6850000000004,"body":"then"},{"speaker":"Frank Cowell","startTime":2139.6850000000004,"endTime":2140.105,"body":"also"},{"speaker":"Frank Cowell","startTime":2140.105,"endTime":2140.795,"body":"understanding"},{"speaker":"Frank Cowell","startTime":2140.795,"endTime":2140.9750000000004,"body":"like"},{"speaker":"Frank Cowell","startTime":2140.9750000000004,"endTime":2141.7850000000003,"body":"why,"},{"speaker":"Frank Cowell","startTime":2142.565,"endTime":2142.8650000000002,"body":"why"},{"speaker":"Frank Cowell","startTime":2142.8650000000002,"endTime":2143.0150000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2143.0150000000003,"endTime":2143.2850000000003,"body":"org"},{"speaker":"Frank Cowell","startTime":2143.2850000000003,"endTime":2143.7050000000004,"body":"exists"},{"speaker":"Frank Cowell","startTime":2143.7050000000004,"endTime":2143.8250000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2143.8250000000003,"endTime":2143.9750000000004,"body":"what"},{"speaker":"Frank Cowell","startTime":2143.9750000000004,"endTime":2144.0950000000003,"body":"its"},{"speaker":"Frank Cowell","startTime":2144.1000000000004,"endTime":2144.395,"body":"vision"},{"speaker":"Frank Cowell","startTime":2144.395,"endTime":2144.5150000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2144.5150000000003,"endTime":2144.755,"body":"mission"},{"speaker":"Frank Cowell","startTime":2144.755,"endTime":2144.875,"body":"are,"},{"speaker":"Frank Cowell","startTime":2144.88,"endTime":2144.965,"body":"and"},{"speaker":"Frank Cowell","startTime":2144.9750000000004,"endTime":2145.0550000000003,"body":"how"},{"speaker":"Frank Cowell","startTime":2145.0550000000003,"endTime":2145.215,"body":"can"},{"speaker":"Frank Cowell","startTime":2145.215,"endTime":2145.295,"body":"you."},{"speaker":"Frank Cowell","startTime":2145.94,"endTime":2146.42,"body":"Obsess"},{"speaker":"Frank Cowell","startTime":2146.42,"endTime":2146.8700000000003,"body":"about"},{"speaker":"Frank Cowell","startTime":2146.96,"endTime":2147.2000000000003,"body":"how"},{"speaker":"Frank Cowell","startTime":2147.2000000000003,"endTime":2147.5,"body":"your"},{"speaker":"Frank Cowell","startTime":2147.5,"endTime":2147.7400000000002,"body":"work"},{"speaker":"Frank Cowell","startTime":2147.7400000000002,"endTime":2147.92,"body":"can"},{"speaker":"Frank Cowell","startTime":2147.925,"endTime":2148.3700000000003,"body":"impact"},{"speaker":"Frank Cowell","startTime":2148.3700000000003,"endTime":2148.6400000000003,"body":"that,"},{"speaker":"Frank Cowell","startTime":2148.82,"endTime":2148.9700000000003,"body":"but"},{"speaker":"Frank Cowell","startTime":2148.9700000000003,"endTime":2149.15,"body":"then"},{"speaker":"Frank Cowell","startTime":2149.15,"endTime":2149.36,"body":"your"},{"speaker":"Frank Cowell","startTime":2149.36,"endTime":2149.8700000000003,"body":"function,"},{"speaker":"Frank Cowell","startTime":2149.8700000000003,"endTime":2149.9900000000002,"body":"so"},{"speaker":"Frank Cowell","startTime":2149.9900000000002,"endTime":2150.05,"body":"if"},{"speaker":"Frank Cowell","startTime":2150.05,"endTime":2150.1400000000003,"body":"we're"},{"speaker":"Frank Cowell","startTime":2150.1400000000003,"endTime":2150.2900000000004,"body":"talking"},{"speaker":"Frank Cowell","startTime":2150.2900000000004,"endTime":2150.4700000000003,"body":"about"},{"speaker":"Frank Cowell","startTime":2150.4700000000003,"endTime":2150.92,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2150.92,"endTime":2151.19,"body":"right?"},{"speaker":"Frank Cowell","startTime":2151.3100000000004,"endTime":2151.4900000000002,"body":"Like"},{"speaker":"Frank Cowell","startTime":2151.4900000000002,"endTime":2151.5800000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2151.5800000000004,"endTime":2151.8500000000004,"body":"whole"},{"speaker":"Frank Cowell","startTime":2151.8500000000004,"endTime":2152.1800000000003,"body":"job"},{"speaker":"Frank Cowell","startTime":2152.1800000000003,"endTime":2152.27,"body":"of"},{"speaker":"Frank Cowell","startTime":2152.27,"endTime":2152.8100000000004,"body":"marketing's"},{"speaker":"Frank Cowell","startTime":2152.8100000000004,"endTime":2153.17,"body":"function"},{"speaker":"Frank Cowell","startTime":2153.17,"endTime":2153.3500000000004,"body":"is"},{"speaker":"Frank Cowell","startTime":2153.3500000000004,"endTime":2153.59,"body":"to"},{"speaker":"Frank Cowell","startTime":2153.6200000000003,"endTime":2153.9500000000003,"body":"drive"},{"speaker":"Frank Cowell","startTime":2153.9550000000004,"endTime":2154.55,"body":"awareness"},{"speaker":"Frank Cowell","startTime":2154.9100000000003,"endTime":2155.27,"body":"and"},{"speaker":"Frank Cowell","startTime":2155.27,"endTime":2155.75,"body":"leads"},{"speaker":"Frank Cowell","startTime":2155.8100000000004,"endTime":2156.32,"body":"contacts"},{"speaker":"Frank Cowell","startTime":2156.3250000000003,"endTime":2156.38,"body":"in"},{"speaker":"Frank Cowell","startTime":2156.38,"endTime":2156.44,"body":"the"},{"speaker":"Frank Cowell","startTime":2156.84,"endTime":2157.0,"body":"database,"},{"speaker":"Frank Cowell","startTime":2157.005,"endTime":2157.13,"body":"right?"},{"speaker":"Frank Cowell","startTime":2157.13,"endTime":2157.25,"body":"Like"},{"speaker":"Frank Cowell","startTime":2157.25,"endTime":2157.6400000000003,"body":"qualified"},{"speaker":"Frank Cowell","startTime":2157.6400000000003,"endTime":2157.76,"body":"leg"},{"speaker":"Frank Cowell","startTime":2157.76,"endTime":2157.94,"body":"gen"},{"speaker":"Frank Cowell","startTime":2157.94,"endTime":2158.42,"body":"awareness"},{"speaker":"Frank Cowell","startTime":2158.42,"endTime":2158.51,"body":"and"},{"speaker":"Frank Cowell","startTime":2158.51,"endTime":2158.8700000000003,"body":"qualified"},{"speaker":"Frank Cowell","startTime":2158.8700000000003,"endTime":2159.02,"body":"leg"},{"speaker":"Frank Cowell","startTime":2159.02,"endTime":2159.17,"body":"gen."},{"speaker":"Frank Cowell","startTime":2159.17,"endTime":2159.26,"body":"So"},{"speaker":"Frank Cowell","startTime":2159.26,"endTime":2159.32,"body":"you"},{"speaker":"Frank Cowell","startTime":2159.3250000000003,"endTime":2159.4700000000003,"body":"have"},{"speaker":"Frank Cowell","startTime":2159.4700000000003,"endTime":2159.53,"body":"a"},{"speaker":"Frank Cowell","startTime":2159.5350000000003,"endTime":2159.65,"body":"bit"},{"speaker":"Frank Cowell","startTime":2159.65,"endTime":2159.71,"body":"of"},{"speaker":"Frank Cowell","startTime":2159.71,"endTime":2159.8,"body":"a"},{"speaker":"Frank Cowell","startTime":2159.8,"endTime":2160.07,"body":"long"},{"speaker":"Frank Cowell","startTime":2160.0750000000003,"endTime":2160.34,"body":"term"},{"speaker":"Frank Cowell","startTime":2160.34,"endTime":2160.55,"body":"play"},{"speaker":"Frank Cowell","startTime":2160.55,"endTime":2160.6400000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2160.6400000000003,"endTime":2160.67,"body":"a"},{"speaker":"Frank Cowell","startTime":2160.67,"endTime":2160.82,"body":"bit"},{"speaker":"Frank Cowell","startTime":2160.8250000000003,"endTime":2160.88,"body":"of"},{"speaker":"Frank Cowell","startTime":2160.88,"endTime":2160.94,"body":"a"},{"speaker":"Frank Cowell","startTime":2160.945,"endTime":2161.21,"body":"short"},{"speaker":"Frank Cowell","startTime":2161.21,"endTime":2161.42,"body":"term"},{"speaker":"Frank Cowell","startTime":2161.42,"endTime":2161.69,"body":"play."},{"speaker":"Frank Cowell","startTime":2162.2000000000003,"endTime":2162.4100000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2162.4700000000003,"endTime":2162.65,"body":"if"},{"speaker":"Frank Cowell","startTime":2162.65,"endTime":2162.77,"body":"you're"},{"speaker":"Frank Cowell","startTime":2162.775,"endTime":2162.8900000000003,"body":"in"},{"speaker":"Frank Cowell","startTime":2162.8900000000003,"endTime":2163.3100000000004,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2163.3100000000004,"endTime":2163.52,"body":"ops"},{"speaker":"Frank Cowell","startTime":2163.525,"endTime":2163.61,"body":"and"},{"speaker":"Frank Cowell","startTime":2163.61,"endTime":2163.82,"body":"you,"},{"speaker":"Frank Cowell","startTime":2163.8500000000004,"endTime":2164.03,"body":"you"},{"speaker":"Frank Cowell","startTime":2164.03,"endTime":2164.3300000000004,"body":"know,"},{"speaker":"Frank Cowell","startTime":2164.3300000000004,"endTime":2164.51,"body":"like"},{"speaker":"Frank Cowell","startTime":2164.8100000000004,"endTime":2164.9900000000002,"body":"it's"},{"speaker":"Frank Cowell","startTime":2164.9900000000002,"endTime":2165.5,"body":"awareness"},{"speaker":"Frank Cowell","startTime":2165.5,"endTime":2165.6200000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2165.6200000000003,"endTime":2166.0400000000004,"body":"legion,"},{"speaker":"Frank Cowell","startTime":2166.0400000000004,"endTime":2166.2200000000003,"body":"right?"},{"speaker":"Frank Cowell","startTime":2166.2200000000003,"endTime":2166.3700000000003,"body":"Like"},{"speaker":"Frank Cowell","startTime":2166.3700000000003,"endTime":2166.5800000000004,"body":"those"},{"speaker":"Frank Cowell","startTime":2166.5800000000004,"endTime":2166.67,"body":"are"},{"speaker":"Frank Cowell","startTime":2166.92,"endTime":2167.0800000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2167.085,"endTime":2167.1800000000003,"body":"holy"},{"speaker":"Frank Cowell","startTime":2167.1800000000003,"endTime":2167.6600000000003,"body":"grails,"},{"speaker":"Frank Cowell","startTime":2168.32,"endTime":2168.5,"body":"the"},{"speaker":"Frank Cowell","startTime":2168.5,"endTime":2168.71,"body":"long"},{"speaker":"Frank Cowell","startTime":2168.71,"endTime":2168.92,"body":"term"},{"speaker":"Frank Cowell","startTime":2168.92,"endTime":2169.13,"body":"short"},{"speaker":"Frank Cowell","startTime":2169.13,"endTime":2169.4300000000003,"body":"term."},{"speaker":"Frank Cowell","startTime":2170.255,"endTime":2170.525,"body":"Then"},{"speaker":"Frank Cowell","startTime":2170.7450000000003,"endTime":2170.905,"body":"I"},{"speaker":"Frank Cowell","startTime":2170.905,"endTime":2170.9060000000004,"body":"would"},{"speaker":"Frank Cowell","startTime":2170.911,"endTime":2171.4550000000004,"body":"become,"},{"speaker":"Frank Cowell","startTime":2171.6650000000004,"endTime":2171.905,"body":"as"},{"speaker":"Frank Cowell","startTime":2171.905,"endTime":2171.965,"body":"a"},{"speaker":"Frank Cowell","startTime":2171.965,"endTime":2172.3250000000003,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2172.3250000000003,"endTime":2172.5350000000003,"body":"ops"},{"speaker":"Frank Cowell","startTime":2172.5350000000003,"endTime":2172.835,"body":"person,"},{"speaker":"Frank Cowell","startTime":2172.8650000000002,"endTime":2172.9550000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":2172.9550000000004,"endTime":2173.0750000000003,"body":"would"},{"speaker":"Frank Cowell","startTime":2173.0750000000003,"endTime":2173.315,"body":"start"},{"speaker":"Frank Cowell","startTime":2173.315,"endTime":2173.375,"body":"to"},{"speaker":"Frank Cowell","startTime":2173.375,"endTime":2173.645,"body":"become"},{"speaker":"Frank Cowell","startTime":2173.645,"endTime":2174.0350000000003,"body":"very"},{"speaker":"Frank Cowell","startTime":2174.0350000000003,"endTime":2174.8450000000003,"body":"curious"},{"speaker":"Frank Cowell","startTime":2174.9950000000003,"endTime":2175.175,"body":"on"},{"speaker":"Frank Cowell","startTime":2175.175,"endTime":2175.2650000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2175.2650000000003,"endTime":2175.655,"body":"regular"},{"speaker":"Frank Cowell","startTime":2175.655,"endTime":2176.1650000000004,"body":"basis"},{"speaker":"Frank Cowell","startTime":2176.315,"endTime":2176.645,"body":"about"},{"speaker":"Frank Cowell","startTime":2176.645,"endTime":2176.735,"body":"the"},{"speaker":"Frank Cowell","startTime":2176.735,"endTime":2177.125,"body":"things"},{"speaker":"Frank Cowell","startTime":2177.125,"endTime":2177.335,"body":"you're"},{"speaker":"Frank Cowell","startTime":2177.335,"endTime":2177.755,"body":"seeing"},{"speaker":"Frank Cowell","startTime":2177.7850000000003,"endTime":2177.965,"body":"in"},{"speaker":"Frank Cowell","startTime":2177.965,"endTime":2178.0550000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2178.0600000000004,"endTime":2178.385,"body":"data,"},{"speaker":"Frank Cowell","startTime":2178.385,"endTime":2178.565,"body":"in"},{"speaker":"Frank Cowell","startTime":2178.8250000000003,"endTime":2178.945,"body":"the"},{"speaker":"Frank Cowell","startTime":2178.9500000000003,"endTime":2179.105,"body":"systems,"},{"speaker":"Frank Cowell","startTime":2179.105,"endTime":2179.255,"body":"in"},{"speaker":"Frank Cowell","startTime":2179.255,"endTime":2179.315,"body":"the"},{"speaker":"Frank Cowell","startTime":2179.315,"endTime":2179.9750000000004,"body":"interactions,"},{"speaker":"Frank Cowell","startTime":2179.9750000000004,"endTime":2180.1850000000004,"body":"in"},{"speaker":"Frank Cowell","startTime":2180.1850000000004,"endTime":2180.395,"body":"the,"},{"speaker":"Frank Cowell","startTime":2180.605,"endTime":2180.7850000000003,"body":"the,"},{"speaker":"Frank Cowell","startTime":2180.815,"endTime":2181.085,"body":"your,"},{"speaker":"Frank Cowell","startTime":2181.085,"endTime":2181.235,"body":"the"},{"speaker":"Frank Cowell","startTime":2181.235,"endTime":2181.7450000000003,"body":"throughput"},{"speaker":"Frank Cowell","startTime":2181.7450000000003,"endTime":2181.895,"body":"that's"},{"speaker":"Frank Cowell","startTime":2181.895,"endTime":2182.1650000000004,"body":"coming"},{"speaker":"Frank Cowell","startTime":2182.1650000000004,"endTime":2182.5550000000003,"body":"across"},{"speaker":"Frank Cowell","startTime":2182.5600000000004,"endTime":2182.735,"body":"your"},{"speaker":"Frank Cowell","startTime":2182.735,"endTime":2183.2450000000003,"body":"computer."},{"speaker":"Frank Cowell","startTime":2183.695,"endTime":2183.815,"body":"And"},{"speaker":"Frank Cowell","startTime":2183.815,"endTime":2183.905,"body":"I'd"},{"speaker":"Frank Cowell","startTime":2183.905,"endTime":2184.0550000000003,"body":"start"},{"speaker":"Frank Cowell","startTime":2184.0600000000004,"endTime":2184.1150000000002,"body":"to"},{"speaker":"Frank Cowell","startTime":2184.1150000000002,"endTime":2184.2650000000003,"body":"get"},{"speaker":"Frank Cowell","startTime":2184.2650000000003,"endTime":2184.5950000000003,"body":"very"},{"speaker":"Frank Cowell","startTime":2184.6000000000004,"endTime":2185.0150000000003,"body":"curious"},{"speaker":"Frank Cowell","startTime":2185.0150000000003,"endTime":2185.105,"body":"and"},{"speaker":"Frank Cowell","startTime":2185.105,"endTime":2185.2850000000003,"body":"start"},{"speaker":"Frank Cowell","startTime":2185.2850000000003,"endTime":2185.3450000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2185.3500000000004,"endTime":2185.525,"body":"ask"},{"speaker":"Frank Cowell","startTime":2185.525,"endTime":2186.125,"body":"questions"},{"speaker":"Frank Cowell","startTime":2186.13,"endTime":2186.2450000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2186.2450000000003,"endTime":2186.485,"body":"say,"},{"speaker":"Frank Cowell","startTime":2186.9350000000004,"endTime":2187.235,"body":"what"},{"speaker":"Frank Cowell","startTime":2187.2400000000002,"endTime":2187.385,"body":"is"},{"speaker":"Frank Cowell","startTime":2187.3900000000003,"endTime":2187.655,"body":"this"},{"speaker":"Frank Cowell","startTime":2187.655,"endTime":2188.0750000000003,"body":"telling"},{"speaker":"Frank Cowell","startTime":2188.0800000000004,"endTime":2188.3450000000003,"body":"me"},{"speaker":"Frank Cowell","startTime":2188.375,"endTime":2188.795,"body":"about"},{"speaker":"Frank Cowell","startTime":2188.795,"endTime":2188.9750000000004,"body":"our"},{"speaker":"Frank Cowell","startTime":2188.9750000000004,"endTime":2189.635,"body":"opportunity"},{"speaker":"Frank Cowell","startTime":2189.6650000000004,"endTime":2189.7850000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2189.7850000000003,"endTime":2190.175,"body":"drive"},{"speaker":"Frank Cowell","startTime":2190.175,"endTime":2190.655,"body":"awareness?"},{"speaker":"Frank Cowell","startTime":2190.655,"endTime":2190.925,"body":"What"},{"speaker":"Frank Cowell","startTime":2190.925,"endTime":2190.985,"body":"is"},{"speaker":"Frank Cowell","startTime":2190.985,"endTime":2191.195,"body":"this"},{"speaker":"Frank Cowell","startTime":2191.195,"endTime":2191.4350000000004,"body":"telling"},{"speaker":"Frank Cowell","startTime":2191.4350000000004,"endTime":2191.5550000000003,"body":"me"},{"speaker":"Frank Cowell","startTime":2191.5550000000003,"endTime":2191.7650000000003,"body":"about"},{"speaker":"Frank Cowell","startTime":2191.7650000000003,"endTime":2191.885,"body":"our"},{"speaker":"Frank Cowell","startTime":2191.885,"endTime":2192.5150000000003,"body":"opportunity"},{"speaker":"Frank Cowell","startTime":2192.5150000000003,"endTime":2192.635,"body":"to"},{"speaker":"Frank Cowell","startTime":2192.635,"endTime":2192.9350000000004,"body":"drive"},{"speaker":"Frank Cowell","startTime":2192.9350000000004,"endTime":2193.445,"body":"qualified"},{"speaker":"Frank Cowell","startTime":2193.445,"endTime":2193.655,"body":"leg"},{"speaker":"Frank Cowell","startTime":2193.655,"endTime":2193.985,"body":"gen?"},{"speaker":"Frank Cowell","startTime":2194.585,"endTime":2194.7650000000003,"body":"And"},{"speaker":"Frank Cowell","startTime":2194.7650000000003,"endTime":2195.065,"body":"once."},{"speaker":"Frank Cowell","startTime":2196.0400000000004,"endTime":2196.28,"body":"Once"},{"speaker":"Frank Cowell","startTime":2196.28,"endTime":2196.4,"body":"you"},{"speaker":"Frank Cowell","startTime":2196.4,"endTime":2196.7900000000004,"body":"find"},{"speaker":"Frank Cowell","startTime":2196.7900000000004,"endTime":2197.09,"body":"something"},{"speaker":"Frank Cowell","startTime":2197.09,"endTime":2197.2400000000002,"body":"that"},{"speaker":"Frank Cowell","startTime":2197.2400000000002,"endTime":2197.36,"body":"makes"},{"speaker":"Frank Cowell","startTime":2197.36,"endTime":2197.51,"body":"you"},{"speaker":"Frank Cowell","startTime":2197.51,"endTime":2197.75,"body":"really"},{"speaker":"Frank Cowell","startTime":2197.75,"endTime":2198.1400000000003,"body":"curious,"},{"speaker":"Frank Cowell","startTime":2198.1400000000003,"endTime":2198.26,"body":"that"},{"speaker":"Frank Cowell","startTime":2198.26,"endTime":2198.38,"body":"you"},{"speaker":"Frank Cowell","startTime":2198.38,"endTime":2198.5600000000004,"body":"think"},{"speaker":"Frank Cowell","startTime":2198.5600000000004,"endTime":2198.6800000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2198.6800000000003,"endTime":2198.92,"body":"worth"},{"speaker":"Frank Cowell","startTime":2198.92,"endTime":2199.6400000000003,"body":"investigating,"},{"speaker":"Frank Cowell","startTime":2199.82,"endTime":2200.03,"body":"then"},{"speaker":"Frank Cowell","startTime":2200.03,"endTime":2200.21,"body":"go"},{"speaker":"Frank Cowell","startTime":2200.21,"endTime":2200.3,"body":"and"},{"speaker":"Frank Cowell","startTime":2200.3,"endTime":2200.9,"body":"investigate"},{"speaker":"Frank Cowell","startTime":2200.9,"endTime":2200.9900000000002,"body":"it."},{"speaker":"Frank Cowell","startTime":2201.77,"endTime":2202.07,"body":"Go"},{"speaker":"Frank Cowell","startTime":2202.07,"endTime":2202.1600000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2202.1600000000003,"endTime":2202.82,"body":"investigate"},{"speaker":"Frank Cowell","startTime":2202.82,"endTime":2202.9100000000003,"body":"it"},{"speaker":"Frank Cowell","startTime":2202.9100000000003,"endTime":2203.0,"body":"and"},{"speaker":"Frank Cowell","startTime":2203.0,"endTime":2203.27,"body":"start"},{"speaker":"Frank Cowell","startTime":2203.27,"endTime":2203.5400000000004,"body":"coming"},{"speaker":"Frank Cowell","startTime":2203.545,"endTime":2203.6600000000003,"body":"up"},{"speaker":"Frank Cowell","startTime":2203.6600000000003,"endTime":2203.78,"body":"with"},{"speaker":"Frank Cowell","startTime":2203.78,"endTime":2203.84,"body":"a"},{"speaker":"Frank Cowell","startTime":2203.84,"endTime":2204.8,"body":"hypothesis"},{"speaker":"Frank Cowell","startTime":2205.01,"endTime":2205.19,"body":"that"},{"speaker":"Frank Cowell","startTime":2205.19,"endTime":2205.5800000000004,"body":"says,"},{"speaker":"Frank Cowell","startTime":2206.0,"endTime":2206.1200000000003,"body":"you"},{"speaker":"Frank Cowell","startTime":2206.1200000000003,"endTime":2206.5400000000004,"body":"know,"},{"speaker":"Frank Cowell","startTime":2206.6000000000004,"endTime":2206.8700000000003,"body":"I"},{"speaker":"Frank Cowell","startTime":2207.4700000000003,"endTime":2207.86,"body":"saw"},{"speaker":"Frank Cowell","startTime":2207.86,"endTime":2208.3100000000004,"body":"this"},{"speaker":"Frank Cowell","startTime":2208.3100000000004,"endTime":2208.46,"body":"and"},{"speaker":"Frank Cowell","startTime":2208.46,"endTime":2208.55,"body":"it"},{"speaker":"Frank Cowell","startTime":2208.55,"endTime":2208.76,"body":"made"},{"speaker":"Frank Cowell","startTime":2208.76,"endTime":2208.88,"body":"me"},{"speaker":"Frank Cowell","startTime":2208.88,"endTime":2209.3300000000004,"body":"curious"},{"speaker":"Frank Cowell","startTime":2209.335,"endTime":2209.6000000000004,"body":"about"},{"speaker":"Frank Cowell","startTime":2209.6000000000004,"endTime":2209.7200000000003,"body":"our"},{"speaker":"Frank Cowell","startTime":2209.7200000000003,"endTime":2210.4700000000003,"body":"opportunity"},{"speaker":"Frank Cowell","startTime":2210.4700000000003,"endTime":2211.0400000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":2211.25,"endTime":2211.67,"body":"drive"},{"speaker":"Frank Cowell","startTime":2211.67,"endTime":2211.9100000000003,"body":"more"},{"speaker":"Frank Cowell","startTime":2211.9150000000004,"endTime":2212.3900000000003,"body":"long-term"},{"speaker":"Frank Cowell","startTime":2212.3900000000003,"endTime":2212.9,"body":"awareness."},{"speaker":"Frank Cowell","startTime":2213.23,"endTime":2213.5,"body":"So"},{"speaker":"Frank Cowell","startTime":2213.5,"endTime":2213.98,"body":"therefore,"},{"speaker":"Frank Cowell","startTime":2213.98,"endTime":2214.13,"body":"I"},{"speaker":"Frank Cowell","startTime":2214.13,"endTime":2214.34,"body":"did"},{"speaker":"Frank Cowell","startTime":2214.3450000000003,"endTime":2214.52,"body":"this"},{"speaker":"Frank Cowell","startTime":2214.52,"endTime":2214.9100000000003,"body":"research"},{"speaker":"Frank Cowell","startTime":2214.9100000000003,"endTime":2215.0600000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2215.0600000000004,"endTime":2215.15,"body":"I"},{"speaker":"Frank Cowell","startTime":2215.15,"endTime":2215.51,"body":"found"},{"speaker":"Frank Cowell","startTime":2215.51,"endTime":2215.8100000000004,"body":"this,"},{"speaker":"Frank Cowell","startTime":2215.8100000000004,"endTime":2216.02,"body":"and"},{"speaker":"Frank Cowell","startTime":2216.28,"endTime":2216.48,"body":"my"},{"speaker":"Frank Cowell","startTime":2216.48,"endTime":2216.8,"body":"hunch"},{"speaker":"Frank Cowell","startTime":2216.8050000000003,"endTime":2216.92,"body":"is"},{"speaker":"Frank Cowell","startTime":2217.4300000000003,"endTime":2217.6400000000003,"body":"if"},{"speaker":"Frank Cowell","startTime":2217.6400000000003,"endTime":2217.73,"body":"we"},{"speaker":"Frank Cowell","startTime":2217.73,"endTime":2217.88,"body":"do"},{"speaker":"Frank Cowell","startTime":2217.88,"endTime":2218.15,"body":"X,"},{"speaker":"Frank Cowell","startTime":2218.15,"endTime":2218.36,"body":"Y,"},{"speaker":"Frank Cowell","startTime":2218.36,"endTime":2218.48,"body":"and"},{"speaker":"Frank Cowell","startTime":2218.48,"endTime":2218.9,"body":"Z,"},{"speaker":"Frank Cowell","startTime":2218.96,"endTime":2219.23,"body":"we"},{"speaker":"Frank Cowell","startTime":2219.23,"endTime":2219.59,"body":"might"},{"speaker":"Frank Cowell","startTime":2219.59,"endTime":2219.8,"body":"see"},{"speaker":"Frank Cowell","startTime":2219.8,"endTime":2220.19,"body":"this"},{"speaker":"Frank Cowell","startTime":2220.19,"endTime":2220.55,"body":"as"},{"speaker":"Frank Cowell","startTime":2220.55,"endTime":2220.5800000000004,"body":"a"},{"speaker":"Frank Cowell","startTime":2220.5800000000004,"endTime":2221.15,"body":"result."},{"speaker":"Frank Cowell","startTime":2221.6000000000004,"endTime":2221.78,"body":"If"},{"speaker":"Frank Cowell","startTime":2221.78,"endTime":2221.9,"body":"you"},{"speaker":"Frank Cowell","startTime":2222.1600000000003,"endTime":2222.4,"body":"can"},{"speaker":"Frank Cowell","startTime":2222.405,"endTime":2222.8300000000004,"body":"formulate"},{"speaker":"Frank Cowell","startTime":2222.835,"endTime":2223.13,"body":"that"},{"speaker":"Frank Cowell","startTime":2223.13,"endTime":2223.76,"body":"sentence,"},{"speaker":"Frank Cowell","startTime":2224.3450000000003,"endTime":2224.5550000000003,"body":"As"},{"speaker":"Frank Cowell","startTime":2224.5550000000003,"endTime":2224.585,"body":"a"},{"speaker":"Frank Cowell","startTime":2224.585,"endTime":2224.9750000000004,"body":"result"},{"speaker":"Frank Cowell","startTime":2224.9750000000004,"endTime":2225.065,"body":"of"},{"speaker":"Frank Cowell","startTime":2225.065,"endTime":2225.395,"body":"going"},{"speaker":"Frank Cowell","startTime":2225.395,"endTime":2225.5750000000003,"body":"through"},{"speaker":"Frank Cowell","startTime":2225.5750000000003,"endTime":2225.755,"body":"the"},{"speaker":"Frank Cowell","startTime":2226.195,"endTime":2226.5950000000003,"body":"exercises"},{"speaker":"Frank Cowell","startTime":2226.5950000000003,"endTime":2226.596,"body":"and"},{"speaker":"Frank Cowell","startTime":2226.835,"endTime":2226.9550000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2226.96,"endTime":2227.195,"body":"motions,"},{"speaker":"Frank Cowell","startTime":2228.125,"endTime":2228.5750000000003,"body":"you,"},{"speaker":"Frank Cowell","startTime":2228.5800000000004,"endTime":2228.7850000000003,"body":"you're"},{"speaker":"Frank Cowell","startTime":2228.7850000000003,"endTime":2229.025,"body":"going,"},{"speaker":"Frank Cowell","startTime":2229.025,"endTime":2229.1150000000002,"body":"no"},{"speaker":"Frank Cowell","startTime":2229.1150000000002,"endTime":2229.3250000000003,"body":"matter"},{"speaker":"Frank Cowell","startTime":2229.3250000000003,"endTime":2229.505,"body":"what"},{"speaker":"Frank Cowell","startTime":2229.505,"endTime":2229.715,"body":"role"},{"speaker":"Frank Cowell","startTime":2229.715,"endTime":2229.835,"body":"you're"},{"speaker":"Frank Cowell","startTime":2229.835,"endTime":2229.895,"body":"in,"},{"speaker":"Frank Cowell","startTime":2229.895,"endTime":2229.985,"body":"you're"},{"speaker":"Frank Cowell","startTime":2229.985,"endTime":2230.105,"body":"gonna"},{"speaker":"Frank Cowell","startTime":2230.105,"endTime":2230.255,"body":"be"},{"speaker":"Frank Cowell","startTime":2230.625,"endTime":2231.235,"body":"wildly"},{"speaker":"Frank Cowell","startTime":2231.2400000000002,"endTime":2231.605,"body":"valuable."},{"speaker":"Frank Cowell","startTime":2231.605,"endTime":2231.7850000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2231.7850000000003,"endTime":2231.875,"body":"I"},{"speaker":"Frank Cowell","startTime":2231.875,"endTime":2232.1150000000002,"body":"think"},{"speaker":"Frank Cowell","startTime":2232.1200000000003,"endTime":2232.4150000000004,"body":"people"},{"speaker":"Frank Cowell","startTime":2232.4150000000004,"endTime":2232.625,"body":"that"},{"speaker":"Frank Cowell","startTime":2232.625,"endTime":2232.775,"body":"are"},{"speaker":"Frank Cowell","startTime":2232.775,"endTime":2233.255,"body":"in,"},{"speaker":"Frank Cowell","startTime":2233.5550000000003,"endTime":2233.645,"body":"you"},{"speaker":"Frank Cowell","startTime":2233.645,"endTime":2233.7050000000004,"body":"know,"},{"speaker":"Frank Cowell","startTime":2233.7050000000004,"endTime":2233.9750000000004,"body":"let's"},{"speaker":"Frank Cowell","startTime":2233.9750000000004,"endTime":2234.1850000000004,"body":"add"},{"speaker":"Frank Cowell","startTime":2234.1850000000004,"endTime":2234.335,"body":"on"},{"speaker":"Frank Cowell","startTime":2234.335,"endTime":2234.4550000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2234.4550000000004,"endTime":2234.8450000000003,"body":"ops,"},{"speaker":"Frank Cowell","startTime":2235.025,"endTime":2235.3250000000003,"body":"cloud"},{"speaker":"Frank Cowell","startTime":2235.3250000000003,"endTime":2235.565,"body":"ops,"},{"speaker":"Frank Cowell","startTime":2235.57,"endTime":2235.8650000000002,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2235.8650000000002,"endTime":2236.045,"body":"ops,"},{"speaker":"Frank Cowell","startTime":2236.045,"endTime":2236.195,"body":"dev,"},{"speaker":"Frank Cowell","startTime":2236.2000000000003,"endTime":2236.3450000000003,"body":"op,"},{"speaker":"Frank Cowell","startTime":2236.375,"endTime":2236.855,"body":"whatever,"},{"speaker":"Frank Cowell","startTime":2236.86,"endTime":2237.155,"body":"right?"},{"speaker":"Frank Cowell","startTime":2237.695,"endTime":2238.025,"body":"When"},{"speaker":"Frank Cowell","startTime":2238.025,"endTime":2238.175,"body":"you're"},{"speaker":"Frank Cowell","startTime":2238.175,"endTime":2238.4150000000004,"body":"in"},{"speaker":"Frank Cowell","startTime":2238.4150000000004,"endTime":2238.625,"body":"those"},{"speaker":"Frank Cowell","startTime":2238.625,"endTime":2238.8650000000002,"body":"types"},{"speaker":"Frank Cowell","startTime":2238.8700000000003,"endTime":2238.985,"body":"of"},{"speaker":"Frank Cowell","startTime":2238.985,"endTime":2239.405,"body":"roles"},{"speaker":"Frank Cowell","startTime":2239.405,"endTime":2239.525,"body":"and"},{"speaker":"Frank Cowell","startTime":2239.525,"endTime":2239.795,"body":"you're"},{"speaker":"Frank Cowell","startTime":2239.795,"endTime":2240.155,"body":"really"},{"speaker":"Frank Cowell","startTime":2240.155,"endTime":2240.425,"body":"there"},{"speaker":"Frank Cowell","startTime":2240.4300000000003,"endTime":2240.5750000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2240.5750000000003,"endTime":2240.815,"body":"like"},{"speaker":"Frank Cowell","startTime":2241.025,"endTime":2241.835,"body":"operationalize"},{"speaker":"Frank Cowell","startTime":2241.835,"endTime":2241.925,"body":"and"},{"speaker":"Frank Cowell","startTime":2241.925,"endTime":2242.2850000000003,"body":"enable"},{"speaker":"Frank Cowell","startTime":2242.2850000000003,"endTime":2242.735,"body":"these,"},{"speaker":"Frank Cowell","startTime":2243.1850000000004,"endTime":2243.9350000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2243.9350000000004,"endTime":2244.2050000000004,"body":"data"},{"speaker":"Frank Cowell","startTime":2244.2050000000004,"endTime":2244.2650000000003,"body":"on"},{"speaker":"Frank Cowell","startTime":2244.2650000000003,"endTime":2244.355,"body":"the"},{"speaker":"Frank Cowell","startTime":2244.355,"endTime":2244.655,"body":"systems"},{"speaker":"Frank Cowell","startTime":2244.655,"endTime":2244.7450000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2244.9950000000003,"endTime":2245.0750000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2245.0800000000004,"endTime":2245.105,"body":"cross"},{"speaker":"Frank Cowell","startTime":2245.105,"endTime":2245.885,"body":"functionality,"},{"speaker":"Frank Cowell","startTime":2246.695,"endTime":2247.085,"body":"stay"},{"speaker":"Frank Cowell","startTime":2247.085,"endTime":2247.7450000000003,"body":"curious."},{"speaker":"Frank Cowell","startTime":2248.105,"endTime":2248.405,"body":"That"},{"speaker":"Frank Cowell","startTime":2248.405,"endTime":2248.5550000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2248.5550000000003,"endTime":2248.735,"body":"how"},{"speaker":"Frank Cowell","startTime":2248.735,"endTime":2248.9150000000004,"body":"you're"},{"speaker":"Frank Cowell","startTime":2248.9150000000004,"endTime":2249.0950000000003,"body":"going"},{"speaker":"Frank Cowell","startTime":2249.0950000000003,"endTime":2249.215,"body":"to"},{"speaker":"Frank Cowell","startTime":2249.215,"endTime":2249.605,"body":"drive"},{"speaker":"Frank Cowell","startTime":2249.605,"endTime":2250.1150000000002,"body":"impact,"},{"speaker":"Frank Cowell","startTime":2250.1150000000002,"endTime":2250.2050000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2250.2050000000004,"endTime":2250.355,"body":"that's"},{"speaker":"Frank Cowell","startTime":2250.355,"endTime":2250.5350000000003,"body":"how"},{"speaker":"Frank Cowell","startTime":2250.5350000000003,"endTime":2250.6850000000004,"body":"you're"},{"speaker":"Frank Cowell","startTime":2250.6850000000004,"endTime":2250.895,"body":"going"},{"speaker":"Frank Cowell","startTime":2250.895,"endTime":2251.1650000000004,"body":"to,"},{"speaker":"Frank Cowell","startTime":2251.2250000000004,"endTime":2251.315,"body":"you"},{"speaker":"Frank Cowell","startTime":2251.315,"endTime":2251.4350000000004,"body":"know,"},{"speaker":"Frank Cowell","startTime":2251.4350000000004,"endTime":2251.735,"body":"raise"},{"speaker":"Frank Cowell","startTime":2251.735,"endTime":2251.945,"body":"your"},{"speaker":"Frank Cowell","startTime":2251.945,"endTime":2252.125,"body":"own"},{"speaker":"Frank Cowell","startTime":2252.125,"endTime":2252.5150000000003,"body":"stock"},{"speaker":"Frank Cowell","startTime":2252.5150000000003,"endTime":2252.8450000000003,"body":"within"},{"speaker":"Frank Cowell","startTime":2252.8450000000003,"endTime":2252.965,"body":"the"},{"speaker":"Frank Cowell","startTime":2253.2050000000004,"endTime":2253.7650000000003,"body":"organization."},{"speaker":"Michael Hartmann","startTime":2254.1650000000004,"endTime":2254.4350000000004,"body":"Yeah,"},{"speaker":"Michael Hartmann","startTime":2254.4350000000004,"endTime":2254.675,"body":"I,"},{"speaker":"Michael Hartmann","startTime":2254.675,"endTime":2254.795,"body":"I"},{"speaker":"Michael Hartmann","startTime":2254.795,"endTime":2255.125,"body":"think"},{"speaker":"Michael Hartmann","startTime":2255.395,"endTime":2255.5750000000003,"body":"the"},{"speaker":"Michael Hartmann","startTime":2255.5750000000003,"endTime":2256.2650000000003,"body":"curiosity"},{"speaker":"Michael Hartmann","startTime":2256.2650000000003,"endTime":2256.4750000000004,"body":"is"},{"speaker":"Michael Hartmann","startTime":2256.4750000000004,"endTime":2256.6850000000004,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":2256.6850000000004,"endTime":2257.0150000000003,"body":"be,"},{"speaker":"Michael Hartmann","startTime":2257.525,"endTime":2257.6150000000002,"body":"I"},{"speaker":"Michael Hartmann","startTime":2257.6150000000002,"endTime":2257.795,"body":"think"},{"speaker":"Michael Hartmann","startTime":2257.795,"endTime":2258.0950000000003,"body":"that"},{"speaker":"Michael Hartmann","startTime":2258.0950000000003,"endTime":2258.485,"body":"theme"},{"speaker":"Michael Hartmann","startTime":2258.485,"endTime":2258.695,"body":"right"},{"speaker":"Michael Hartmann","startTime":2258.695,"endTime":2258.965,"body":"there"},{"speaker":"Michael Hartmann","startTime":2258.965,"endTime":2259.0550000000003,"body":"is"},{"speaker":"Michael Hartmann","startTime":2259.0550000000003,"endTime":2259.2050000000004,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":2259.21,"endTime":2259.2650000000003,"body":"be"},{"speaker":"Michael Hartmann","startTime":2259.2650000000003,"endTime":2259.3250000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":2259.3250000000003,"endTime":2259.625,"body":"critical"},{"speaker":"Michael Hartmann","startTime":2259.63,"endTime":2259.775,"body":"one,"},{"speaker":"Michael Hartmann","startTime":2259.775,"endTime":2259.9550000000004,"body":"and"},{"speaker":"Michael Hartmann","startTime":2261.125,"endTime":2261.215,"body":"I"},{"speaker":"Michael Hartmann","startTime":2261.215,"endTime":2261.425,"body":"think."},{"speaker":"Michael Hartmann","startTime":2262.6400000000003,"endTime":2262.82,"body":"If"},{"speaker":"Michael Hartmann","startTime":2262.82,"endTime":2262.94,"body":"you"},{"speaker":"Michael Hartmann","startTime":2262.94,"endTime":2263.21,"body":"talk"},{"speaker":"Michael Hartmann","startTime":2263.21,"endTime":2263.3,"body":"to"},{"speaker":"Michael Hartmann","startTime":2263.3,"endTime":2263.51,"body":"enough"},{"speaker":"Michael Hartmann","startTime":2263.51,"endTime":2263.8100000000004,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2263.8100000000004,"endTime":2263.9900000000002,"body":"ops"},{"speaker":"Michael Hartmann","startTime":2263.9950000000003,"endTime":2264.2900000000004,"body":"folks,"},{"speaker":"Michael Hartmann","startTime":2264.2900000000004,"endTime":2264.4700000000003,"body":"one"},{"speaker":"Michael Hartmann","startTime":2264.4750000000004,"endTime":2264.53,"body":"of"},{"speaker":"Michael Hartmann","startTime":2264.53,"endTime":2264.6800000000003,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2265.3700000000003,"endTime":2265.6400000000003,"body":"one"},{"speaker":"Michael Hartmann","startTime":2265.6400000000003,"endTime":2265.7000000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2265.7000000000003,"endTime":2265.76,"body":"the"},{"speaker":"Michael Hartmann","startTime":2265.76,"endTime":2266.27,"body":"consistent"},{"speaker":"Michael Hartmann","startTime":2266.27,"endTime":2266.57,"body":"themes"},{"speaker":"Michael Hartmann","startTime":2266.57,"endTime":2266.69,"body":"you'll"},{"speaker":"Michael Hartmann","startTime":2266.69,"endTime":2266.84,"body":"hear"},{"speaker":"Michael Hartmann","startTime":2266.84,"endTime":2267.0800000000004,"body":"about"},{"speaker":"Michael Hartmann","startTime":2267.0800000000004,"endTime":2267.23,"body":"what"},{"speaker":"Michael Hartmann","startTime":2267.235,"endTime":2267.44,"body":"makes"},{"speaker":"Michael Hartmann","startTime":2267.44,"endTime":2267.6200000000003,"body":"good"},{"speaker":"Michael Hartmann","startTime":2267.6200000000003,"endTime":2267.9500000000003,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2267.9500000000003,"endTime":2268.28,"body":"ops"},{"speaker":"Michael Hartmann","startTime":2268.4,"endTime":2268.82,"body":"people"},{"speaker":"Michael Hartmann","startTime":2268.82,"endTime":2269.1800000000003,"body":"is"},{"speaker":"Michael Hartmann","startTime":2269.1800000000003,"endTime":2269.9,"body":"curiosity,"},{"speaker":"Michael Hartmann","startTime":2269.9900000000002,"endTime":2270.17,"body":"right?"},{"speaker":"Michael Hartmann","startTime":2270.17,"endTime":2270.23,"body":"They"},{"speaker":"Michael Hartmann","startTime":2270.23,"endTime":2270.5,"body":"wanna"},{"speaker":"Michael Hartmann","startTime":2270.53,"endTime":2270.92,"body":"understand"},{"speaker":"Michael Hartmann","startTime":2270.92,"endTime":2271.01,"body":"how"},{"speaker":"Michael Hartmann","startTime":2271.01,"endTime":2271.19,"body":"things"},{"speaker":"Michael Hartmann","startTime":2271.19,"endTime":2271.3700000000003,"body":"work."},{"speaker":"Michael Hartmann","startTime":2271.3700000000003,"endTime":2271.5800000000004,"body":"So"},{"speaker":"Michael Hartmann","startTime":2271.94,"endTime":2272.1200000000003,"body":"what"},{"speaker":"Michael Hartmann","startTime":2272.1200000000003,"endTime":2272.21,"body":"I"},{"speaker":"Michael Hartmann","startTime":2272.21,"endTime":2272.3900000000003,"body":"would"},{"speaker":"Michael Hartmann","startTime":2272.395,"endTime":2272.69,"body":"add,"},{"speaker":"Michael Hartmann","startTime":2272.75,"endTime":2272.9,"body":"the"},{"speaker":"Michael Hartmann","startTime":2273.23,"endTime":2273.5600000000004,"body":"nuance"},{"speaker":"Michael Hartmann","startTime":2273.565,"endTime":2273.5750000000003,"body":"thing"},{"speaker":"Michael Hartmann","startTime":2273.71,"endTime":2273.8300000000004,"body":"is"},{"speaker":"Michael Hartmann","startTime":2273.8300000000004,"endTime":2273.98,"body":"like"},{"speaker":"Michael Hartmann","startTime":2274.19,"endTime":2274.61,"body":"follow"},{"speaker":"Michael Hartmann","startTime":2274.61,"endTime":2274.7900000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2274.7900000000004,"endTime":2275.51,"body":"curiosity"},{"speaker":"Michael Hartmann","startTime":2275.5400000000004,"endTime":2275.69,"body":"when"},{"speaker":"Michael Hartmann","startTime":2275.69,"endTime":2275.8100000000004,"body":"you"},{"speaker":"Michael Hartmann","startTime":2275.815,"endTime":2275.96,"body":"see"},{"speaker":"Michael Hartmann","startTime":2275.96,"endTime":2276.2900000000004,"body":"something"},{"speaker":"Michael Hartmann","startTime":2276.2900000000004,"endTime":2276.53,"body":"that,"},{"speaker":"Michael Hartmann","startTime":2276.77,"endTime":2276.8900000000003,"body":"you"},{"speaker":"Michael Hartmann","startTime":2276.8900000000003,"endTime":2277.0400000000004,"body":"know,"},{"speaker":"Michael Hartmann","startTime":2277.0400000000004,"endTime":2277.4900000000002,"body":"stands"},{"speaker":"Michael Hartmann","startTime":2277.4900000000002,"endTime":2277.7900000000004,"body":"out"},{"speaker":"Michael Hartmann","startTime":2277.7900000000004,"endTime":2277.9100000000003,"body":"and"},{"speaker":"Michael Hartmann","startTime":2277.9150000000004,"endTime":2278.15,"body":"figure"},{"speaker":"Michael Hartmann","startTime":2278.15,"endTime":2278.21,"body":"it"},{"speaker":"Michael Hartmann","startTime":2278.215,"endTime":2278.3900000000003,"body":"out"},{"speaker":"Michael Hartmann","startTime":2278.3900000000003,"endTime":2278.55,"body":"and"},{"speaker":"Michael Hartmann","startTime":2278.55,"endTime":2278.8700000000003,"body":"try"},{"speaker":"Michael Hartmann","startTime":2279.1400000000003,"endTime":2279.32,"body":"and"},{"speaker":"Michael Hartmann","startTime":2279.3250000000003,"endTime":2279.53,"body":"then"},{"speaker":"Michael Hartmann","startTime":2279.65,"endTime":2279.92,"body":"do"},{"speaker":"Michael Hartmann","startTime":2279.925,"endTime":2280.1000000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2280.1600000000003,"endTime":2280.61,"body":"exercise"},{"speaker":"Michael Hartmann","startTime":2280.61,"endTime":2280.7000000000003,"body":"that"},{"speaker":"Michael Hartmann","startTime":2280.7000000000003,"endTime":2280.7900000000004,"body":"you"},{"speaker":"Michael Hartmann","startTime":2280.7900000000004,"endTime":2280.9700000000003,"body":"just"},{"speaker":"Michael Hartmann","startTime":2280.9700000000003,"endTime":2281.42,"body":"described."},{"speaker":"Michael Hartmann","startTime":2282.6200000000003,"endTime":2282.71,"body":"I"},{"speaker":"Michael Hartmann","startTime":2282.71,"endTime":2282.8300000000004,"body":"wanna"},{"speaker":"Michael Hartmann","startTime":2282.8300000000004,"endTime":2282.92,"body":"go"},{"speaker":"Michael Hartmann","startTime":2282.92,"endTime":2283.1600000000003,"body":"back"},{"speaker":"Michael Hartmann","startTime":2283.1600000000003,"endTime":2283.6400000000003,"body":"to"},{"speaker":"Michael Hartmann","startTime":2283.67,"endTime":2284.0,"body":"you,"},{"speaker":"Michael Hartmann","startTime":2284.0,"endTime":2284.42,"body":"you,"},{"speaker":"Michael Hartmann","startTime":2284.8100000000004,"endTime":2285.05,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2285.05,"endTime":2285.32,"body":"the"},{"speaker":"Michael Hartmann","startTime":2285.32,"endTime":2286.01,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2286.01,"endTime":2286.34,"body":"versus"},{"speaker":"Michael Hartmann","startTime":2286.34,"endTime":2287.21,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2287.67,"endTime":2287.9900000000002,"body":"distinction"},{"speaker":"Michael Hartmann","startTime":2287.9900000000002,"endTime":2287.991,"body":"that"},{"speaker":"Michael Hartmann","startTime":2287.996,"endTime":2288.05,"body":"you"},{"speaker":"Michael Hartmann","startTime":2288.05,"endTime":2288.32,"body":"made,"},{"speaker":"Michael Hartmann","startTime":2288.32,"endTime":2288.5600000000004,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":2288.8900000000003,"endTime":2289.19,"body":"truth"},{"speaker":"Michael Hartmann","startTime":2289.19,"endTime":2289.28,"body":"be"},{"speaker":"Michael Hartmann","startTime":2289.28,"endTime":2289.55,"body":"told,"},{"speaker":"Michael Hartmann","startTime":2289.55,"endTime":2289.7000000000003,"body":"like"},{"speaker":"Michael Hartmann","startTime":2289.7000000000003,"endTime":2289.82,"body":"from"},{"speaker":"Michael Hartmann","startTime":2289.82,"endTime":2289.9100000000003,"body":"our"},{"speaker":"Michael Hartmann","startTime":2289.9100000000003,"endTime":2291.11,"body":"conversation,"},{"speaker":"Michael Hartmann","startTime":2291.6200000000003,"endTime":2291.8,"body":"Few"},{"speaker":"Michael Hartmann","startTime":2291.8,"endTime":2292.01,"body":"weeks"},{"speaker":"Michael Hartmann","startTime":2292.01,"endTime":2292.73,"body":"ago,"},{"speaker":"Michael Hartmann","startTime":2293.27,"endTime":2293.42,"body":"I"},{"speaker":"Michael Hartmann","startTime":2293.42,"endTime":2294.23,"body":"still,"},{"speaker":"Michael Hartmann","startTime":2294.6800000000003,"endTime":2294.92,"body":"it"},{"speaker":"Michael Hartmann","startTime":2295.4300000000003,"endTime":2295.61,"body":"feel"},{"speaker":"Michael Hartmann","startTime":2295.61,"endTime":2295.76,"body":"like"},{"speaker":"Michael Hartmann","startTime":2295.76,"endTime":2295.88,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":2295.88,"endTime":2296.15,"body":"not"},{"speaker":"Michael Hartmann","startTime":2296.15,"endTime":2296.5400000000004,"body":"clear"},{"speaker":"Michael Hartmann","startTime":2296.5400000000004,"endTime":2297.0800000000004,"body":"about"},{"speaker":"Michael Hartmann","startTime":2297.0800000000004,"endTime":2297.3500000000004,"body":"what"},{"speaker":"Michael Hartmann","startTime":2297.3500000000004,"endTime":2297.5600000000004,"body":"you're"},{"speaker":"Michael Hartmann","startTime":2297.5600000000004,"endTime":2297.92,"body":"making,"},{"speaker":"Michael Hartmann","startTime":2297.92,"endTime":2298.07,"body":"how"},{"speaker":"Michael Hartmann","startTime":2298.07,"endTime":2298.2200000000003,"body":"you're"},{"speaker":"Michael Hartmann","startTime":2298.2200000000003,"endTime":2298.4300000000003,"body":"making"},{"speaker":"Michael Hartmann","startTime":2298.4300000000003,"endTime":2298.55,"body":"that"},{"speaker":"Michael Hartmann","startTime":2298.55,"endTime":2299.4500000000003,"body":"distinction."},{"speaker":"Michael Hartmann","startTime":2299.8700000000003,"endTime":2300.02,"body":"And"},{"speaker":"Michael Hartmann","startTime":2300.025,"endTime":2300.05,"body":"I"},{"speaker":"Michael Hartmann","startTime":2300.05,"endTime":2300.17,"body":"dunno"},{"speaker":"Michael Hartmann","startTime":2300.17,"endTime":2300.26,"body":"if"},{"speaker":"Michael Hartmann","startTime":2300.26,"endTime":2300.38,"body":"it"},{"speaker":"Michael Hartmann","startTime":2300.38,"endTime":2300.53,"body":"has"},{"speaker":"Michael Hartmann","startTime":2300.53,"endTime":2300.59,"body":"to"},{"speaker":"Michael Hartmann","startTime":2300.59,"endTime":2300.7400000000002,"body":"do"},{"speaker":"Michael Hartmann","startTime":2300.7400000000002,"endTime":2300.92,"body":"with"},{"speaker":"Michael Hartmann","startTime":2300.98,"endTime":2301.25,"body":"job"},{"speaker":"Michael Hartmann","startTime":2301.25,"endTime":2301.82,"body":"titles"},{"speaker":"Michael Hartmann","startTime":2301.82,"endTime":2302.3,"body":"or"},{"speaker":"Michael Hartmann","startTime":2303.59,"endTime":2304.07,"body":"something"},{"speaker":"Michael Hartmann","startTime":2304.07,"endTime":2304.4900000000002,"body":"else,"},{"speaker":"Michael Hartmann","startTime":2304.4900000000002,"endTime":2304.7000000000003,"body":"like,"},{"speaker":"Michael Hartmann","startTime":2304.76,"endTime":2304.9100000000003,"body":"but"},{"speaker":"Michael Hartmann","startTime":2304.9100000000003,"endTime":2305.1800000000003,"body":"what,"},{"speaker":"Michael Hartmann","startTime":2305.51,"endTime":2305.69,"body":"how"},{"speaker":"Michael Hartmann","startTime":2305.69,"endTime":2305.75,"body":"do"},{"speaker":"Michael Hartmann","startTime":2305.75,"endTime":2305.9,"body":"you"},{"speaker":"Michael Hartmann","startTime":2305.9,"endTime":2306.5,"body":"distinguish"},{"speaker":"Michael Hartmann","startTime":2306.53,"endTime":2307.46,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2307.465,"endTime":2307.61,"body":"from"},{"speaker":"Michael Hartmann","startTime":2307.61,"endTime":2308.5400000000004,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2308.96,"endTime":2309.32,"body":"and"},{"speaker":"Michael Hartmann","startTime":2309.65,"endTime":2309.92,"body":"what's"},{"speaker":"Michael Hartmann","startTime":2309.98,"endTime":2310.3700000000003,"body":"the"},{"speaker":"Michael Hartmann","startTime":2310.375,"endTime":2310.57,"body":"kind"},{"speaker":"Michael Hartmann","startTime":2310.6400000000003,"endTime":2310.73,"body":"of"},{"speaker":"Michael Hartmann","startTime":2310.73,"endTime":2311.0,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2311.0,"endTime":2311.2400000000002,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2311.2400000000002,"endTime":2311.6600000000003,"body":"um,"},{"speaker":"Michael Hartmann","startTime":2312.7400000000002,"endTime":2312.8,"body":"I"},{"speaker":"Michael Hartmann","startTime":2312.8,"endTime":2312.92,"body":"don't"},{"speaker":"Michael Hartmann","startTime":2312.92,"endTime":2313.01,"body":"know"},{"speaker":"Michael Hartmann","startTime":2313.01,"endTime":2313.1000000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2313.1000000000004,"endTime":2313.7000000000003,"body":"context"},{"speaker":"Michael Hartmann","startTime":2313.7000000000003,"endTime":2313.76,"body":"in"},{"speaker":"Michael Hartmann","startTime":2313.76,"endTime":2313.9100000000003,"body":"which"},{"speaker":"Michael Hartmann","startTime":2313.9100000000003,"endTime":2314.0,"body":"you"},{"speaker":"Michael Hartmann","startTime":2314.005,"endTime":2314.21,"body":"might"},{"speaker":"Michael Hartmann","startTime":2314.21,"endTime":2314.63,"body":"use"},{"speaker":"Michael Hartmann","startTime":2314.63,"endTime":2314.8700000000003,"body":"one"},{"speaker":"Michael Hartmann","startTime":2314.8700000000003,"endTime":2314.9300000000003,"body":"or"},{"speaker":"Michael Hartmann","startTime":2314.9300000000003,"endTime":2315.05,"body":"the"},{"speaker":"Michael Hartmann","startTime":2315.05,"endTime":2315.2900000000004,"body":"other"},{"speaker":"Michael Hartmann","startTime":2315.2900000000004,"endTime":2315.7400000000002,"body":"terms"},{"speaker":"Michael Hartmann","startTime":2315.7400000000002,"endTime":2315.92,"body":"from"},{"speaker":"Michael Hartmann","startTime":2315.92,"endTime":2316.0400000000004,"body":"your"},{"speaker":"Michael Hartmann","startTime":2316.0400000000004,"endTime":2316.76,"body":"perspective."},{"speaker":"Frank Cowell","startTime":2317.8450000000003,"endTime":2318.085,"body":"So"},{"speaker":"Frank Cowell","startTime":2318.085,"endTime":2318.565,"body":"operating"},{"speaker":"Frank Cowell","startTime":2318.565,"endTime":2318.655,"body":"is"},{"speaker":"Frank Cowell","startTime":2318.655,"endTime":2319.105,"body":"typically"},{"speaker":"Frank Cowell","startTime":2319.105,"endTime":2319.2850000000003,"body":"where"},{"speaker":"Frank Cowell","startTime":2319.2850000000003,"endTime":2319.465,"body":"there's"},{"speaker":"Frank Cowell","startTime":2319.465,"endTime":2319.585,"body":"some"},{"speaker":"Frank Cowell","startTime":2319.585,"endTime":2320.275,"body":"confusion"},{"speaker":"Frank Cowell","startTime":2320.5150000000003,"endTime":2321.1150000000002,"body":"sometimes"},{"speaker":"Frank Cowell","startTime":2321.1150000000002,"endTime":2321.295,"body":"with"},{"speaker":"Frank Cowell","startTime":2321.295,"endTime":2321.565,"body":"folks"},{"speaker":"Frank Cowell","startTime":2321.565,"endTime":2321.7450000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2322.0150000000003,"endTime":2322.195,"body":"like"},{"speaker":"Frank Cowell","startTime":2322.195,"endTime":2322.315,"body":"the"},{"speaker":"Frank Cowell","startTime":2322.525,"endTime":2322.8050000000003,"body":"COO"},{"speaker":"Frank Cowell","startTime":2322.9750000000004,"endTime":2323.125,"body":"for"},{"speaker":"Frank Cowell","startTime":2323.125,"endTime":2323.755,"body":"example."},{"speaker":"Frank Cowell","startTime":2324.145,"endTime":2324.3250000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2324.3250000000003,"endTime":2325.0150000000003,"body":"oftentimes"},{"speaker":"Frank Cowell","startTime":2325.4350000000004,"endTime":2325.735,"body":"people"},{"speaker":"Frank Cowell","startTime":2325.7400000000002,"endTime":2325.9150000000004,"body":"think"},{"speaker":"Frank Cowell","startTime":2325.9150000000004,"endTime":2326.2450000000003,"body":"that's"},{"speaker":"Frank Cowell","startTime":2326.275,"endTime":2326.4550000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2326.4550000000004,"endTime":2327.295,"body":"operations"},{"speaker":"Frank Cowell","startTime":2327.675,"endTime":2328.1650000000004,"body":"head."},{"speaker":"Frank Cowell","startTime":2328.835,"endTime":2328.985,"body":"But"},{"speaker":"Frank Cowell","startTime":2328.985,"endTime":2329.135,"body":"that's"},{"speaker":"Frank Cowell","startTime":2329.135,"endTime":2329.255,"body":"the"},{"speaker":"Frank Cowell","startTime":2329.255,"endTime":2330.125,"body":"operating"},{"speaker":"Frank Cowell","startTime":2330.125,"endTime":2330.4550000000004,"body":"head."},{"speaker":"Frank Cowell","startTime":2330.6650000000004,"endTime":2330.965,"body":"So"},{"speaker":"Frank Cowell","startTime":2331.4150000000004,"endTime":2331.505,"body":"COOs,"},{"speaker":"Frank Cowell","startTime":2331.505,"endTime":2331.7450000000003,"body":"chief"},{"speaker":"Frank Cowell","startTime":2331.7450000000003,"endTime":2332.675,"body":"operating"},{"speaker":"Frank Cowell","startTime":2333.065,"endTime":2333.545,"body":"Officer,"},{"speaker":"Frank Cowell","startTime":2333.545,"endTime":2333.755,"body":"not"},{"speaker":"Frank Cowell","startTime":2333.755,"endTime":2334.025,"body":"chief"},{"speaker":"Frank Cowell","startTime":2334.025,"endTime":2334.835,"body":"operations"},{"speaker":"Frank Cowell","startTime":2334.835,"endTime":2335.405,"body":"Officer."},{"speaker":"Frank Cowell","startTime":2336.0950000000003,"endTime":2336.755,"body":"Little"},{"speaker":"Frank Cowell","startTime":2336.815,"endTime":2337.3250000000003,"body":"slight"},{"speaker":"Frank Cowell","startTime":2337.3250000000003,"endTime":2337.655,"body":"difference"},{"speaker":"Frank Cowell","startTime":2337.655,"endTime":2337.7450000000003,"body":"in"},{"speaker":"Frank Cowell","startTime":2337.7450000000003,"endTime":2337.8050000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2337.8050000000003,"endTime":2338.135,"body":"words,"},{"speaker":"Frank Cowell","startTime":2338.135,"endTime":2338.2850000000003,"body":"but"},{"speaker":"Frank Cowell","startTime":2338.2850000000003,"endTime":2338.645,"body":"huge"},{"speaker":"Frank Cowell","startTime":2338.645,"endTime":2339.0950000000003,"body":"difference."},{"speaker":"Frank Cowell","startTime":2339.0950000000003,"endTime":2339.2450000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2339.2450000000003,"endTime":2339.335,"body":"the"},{"speaker":"Frank Cowell","startTime":2339.585,"endTime":2339.7850000000003,"body":"coo,"},{"speaker":"Frank Cowell","startTime":2340.0550000000003,"endTime":2340.145,"body":"the"},{"speaker":"Frank Cowell","startTime":2340.15,"endTime":2340.9550000000004,"body":"operating"},{"speaker":"Frank Cowell","startTime":2340.9550000000004,"endTime":2341.5550000000003,"body":"officer,"},{"speaker":"Frank Cowell","startTime":2341.945,"endTime":2342.0950000000003,"body":"they're"},{"speaker":"Frank Cowell","startTime":2342.0950000000003,"endTime":2342.215,"body":"the"},{"speaker":"Frank Cowell","startTime":2342.215,"endTime":2342.425,"body":"ones"},{"speaker":"Frank Cowell","startTime":2342.425,"endTime":2342.8450000000003,"body":"who"},{"speaker":"Frank Cowell","startTime":2343.025,"endTime":2343.355,"body":"head"},{"speaker":"Frank Cowell","startTime":2343.355,"endTime":2343.625,"body":"up"},{"speaker":"Frank Cowell","startTime":2343.625,"endTime":2343.715,"body":"the"},{"speaker":"Frank Cowell","startTime":2343.715,"endTime":2344.315,"body":"functions,"},{"speaker":"Frank Cowell","startTime":2344.32,"endTime":2344.525,"body":"they,"},{"speaker":"Frank Cowell","startTime":2344.525,"endTime":2344.8250000000003,"body":"they"},{"speaker":"Frank Cowell","startTime":2345.395,"endTime":2345.5150000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2345.52,"endTime":2345.755,"body":"head"},{"speaker":"Frank Cowell","startTime":2345.755,"endTime":2346.175,"body":"functions"},{"speaker":"Frank Cowell","startTime":2346.175,"endTime":2346.295,"body":"of"},{"speaker":"Frank Cowell","startTime":2346.295,"endTime":2346.625,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2346.625,"endTime":2346.895,"body":"sales,"},{"speaker":"Frank Cowell","startTime":2346.985,"endTime":2347.525,"body":"operations,"},{"speaker":"Frank Cowell","startTime":2347.525,"endTime":2347.9750000000004,"body":"admin,"},{"speaker":"Frank Cowell","startTime":2347.9750000000004,"endTime":2348.485,"body":"finance,"},{"speaker":"Frank Cowell","startTime":2348.485,"endTime":2348.5750000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2348.5750000000003,"endTime":2348.755,"body":"r"},{"speaker":"Frank Cowell","startTime":2348.755,"endTime":2348.875,"body":"and"},{"speaker":"Frank Cowell","startTime":2348.875,"endTime":2349.1150000000002,"body":"d"},{"speaker":"Frank Cowell","startTime":2349.3250000000003,"endTime":2349.835,"body":"report"},{"speaker":"Frank Cowell","startTime":2349.835,"endTime":2349.925,"body":"to"},{"speaker":"Frank Cowell","startTime":2349.925,"endTime":2350.135,"body":"that"},{"speaker":"Frank Cowell","startTime":2350.3050000000003,"endTime":2350.545,"body":"in."},{"speaker":"Frank Cowell","startTime":2351.605,"endTime":2351.7250000000004,"body":"Does"},{"speaker":"Frank Cowell","startTime":2351.7250000000004,"endTime":2351.8450000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2351.8450000000003,"endTime":2351.9950000000003,"body":"make"},{"speaker":"Frank Cowell","startTime":2351.9950000000003,"endTime":2352.4150000000004,"body":"sense?"},{"speaker":"Frank Cowell","startTime":2352.625,"endTime":2352.8050000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2352.8050000000003,"endTime":2352.925,"body":"the"},{"speaker":"Frank Cowell","startTime":2353.465,"endTime":2353.525,"body":"COO"},{"speaker":"Frank Cowell","startTime":2353.53,"endTime":2353.855,"body":"doesn't"},{"speaker":"Frank Cowell","startTime":2353.855,"endTime":2354.155,"body":"just"},{"speaker":"Frank Cowell","startTime":2354.155,"endTime":2354.6650000000004,"body":"manage"},{"speaker":"Frank Cowell","startTime":2354.875,"endTime":2356.0150000000003,"body":"operations,"},{"speaker":"Frank Cowell","startTime":2356.315,"endTime":2356.465,"body":"they"},{"speaker":"Frank Cowell","startTime":2356.465,"endTime":2356.795,"body":"manage"},{"speaker":"Frank Cowell","startTime":2356.795,"endTime":2357.275,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2357.275,"endTime":2357.6650000000004,"body":"sales,"},{"speaker":"Frank Cowell","startTime":2357.6650000000004,"endTime":2358.5350000000003,"body":"operations,"},{"speaker":"Frank Cowell","startTime":2358.565,"endTime":2358.925,"body":"admin,"},{"speaker":"Frank Cowell","startTime":2358.925,"endTime":2359.315,"body":"finance,"},{"speaker":"Frank Cowell","startTime":2359.315,"endTime":2359.465,"body":"r"},{"speaker":"Frank Cowell","startTime":2359.465,"endTime":2359.5550000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2359.5550000000003,"endTime":2359.7650000000003,"body":"d."},{"speaker":"Frank Cowell","startTime":2359.9150000000004,"endTime":2360.0950000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2360.0950000000003,"endTime":2360.395,"body":"those"},{"speaker":"Frank Cowell","startTime":2360.395,"endTime":2360.755,"body":"heads"},{"speaker":"Frank Cowell","startTime":2360.755,"endTime":2361.175,"body":"report"},{"speaker":"Frank Cowell","startTime":2361.175,"endTime":2361.295,"body":"to"},{"speaker":"Frank Cowell","startTime":2361.295,"endTime":2361.505,"body":"that"},{"speaker":"Frank Cowell","startTime":2361.505,"endTime":2362.105,"body":"individual"},{"speaker":"Frank Cowell","startTime":2362.3450000000003,"endTime":2363.815,"body":"operations"},{"speaker":"Frank Cowell","startTime":2364.235,"endTime":2364.445,"body":"is"},{"speaker":"Frank Cowell","startTime":2364.445,"endTime":2364.6850000000004,"body":"one"},{"speaker":"Frank Cowell","startTime":2364.6850000000004,"endTime":2364.7450000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2364.7450000000003,"endTime":2364.9550000000004,"body":"those"},{"speaker":"Frank Cowell","startTime":2364.9550000000004,"endTime":2365.465,"body":"functional"},{"speaker":"Frank Cowell","startTime":2365.465,"endTime":2365.735,"body":"heads"},{"speaker":"Frank Cowell","startTime":2365.7400000000002,"endTime":2365.945,"body":"that"},{"speaker":"Frank Cowell","startTime":2365.945,"endTime":2366.335,"body":"sits"},{"speaker":"Frank Cowell","startTime":2366.335,"endTime":2366.695,"body":"peer"},{"speaker":"Frank Cowell","startTime":2366.7000000000003,"endTime":2366.9950000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2366.9950000000003,"endTime":2367.445,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2367.445,"endTime":2367.8050000000003,"body":"sales,"},{"speaker":"Frank Cowell","startTime":2367.8100000000004,"endTime":2368.135,"body":"admin,"},{"speaker":"Frank Cowell","startTime":2368.135,"endTime":2368.4950000000003,"body":"finance,"},{"speaker":"Frank Cowell","startTime":2368.4950000000003,"endTime":2368.585,"body":"and"},{"speaker":"Frank Cowell","startTime":2368.585,"endTime":2368.7050000000004,"body":"r"},{"speaker":"Frank Cowell","startTime":2368.7050000000004,"endTime":2368.8250000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2368.8300000000004,"endTime":2369.065,"body":"d."},{"speaker":"Frank Cowell","startTime":2369.755,"endTime":2370.235,"body":"Underneath"},{"speaker":"Frank Cowell","startTime":2370.235,"endTime":2371.2850000000003,"body":"operations"},{"speaker":"Frank Cowell","startTime":2371.675,"endTime":2371.9150000000004,"body":"would"},{"speaker":"Frank Cowell","startTime":2371.9150000000004,"endTime":2372.1850000000004,"body":"be"},{"speaker":"Frank Cowell","startTime":2372.1850000000004,"endTime":2372.485,"body":"all"},{"speaker":"Frank Cowell","startTime":2372.485,"endTime":2372.5750000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2372.875,"endTime":2373.355,"body":"everybody"},{"speaker":"Frank Cowell","startTime":2373.355,"endTime":2373.775,"body":"having"},{"speaker":"Frank Cowell","startTime":2373.78,"endTime":2373.895,"body":"to"},{"speaker":"Frank Cowell","startTime":2373.895,"endTime":2374.105,"body":"do"},{"speaker":"Frank Cowell","startTime":2374.105,"endTime":2374.405,"body":"with"},{"speaker":"Frank Cowell","startTime":2374.4950000000003,"endTime":2374.675,"body":"the"},{"speaker":"Frank Cowell","startTime":2374.675,"endTime":2375.0950000000003,"body":"delivery"},{"speaker":"Frank Cowell","startTime":2375.1000000000004,"endTime":2375.215,"body":"of"},{"speaker":"Frank Cowell","startTime":2375.215,"endTime":2375.3050000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2375.3050000000003,"endTime":2375.485,"body":"offer."},{"speaker":"Frank Cowell","startTime":2376.19,"endTime":2376.3700000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2376.3700000000003,"endTime":2376.55,"body":"again,"},{"speaker":"Frank Cowell","startTime":2376.55,"endTime":2376.6400000000003,"body":"if"},{"speaker":"Frank Cowell","startTime":2376.6400000000003,"endTime":2376.7900000000004,"body":"you're"},{"speaker":"Frank Cowell","startTime":2376.7900000000004,"endTime":2376.88,"body":"in"},{"speaker":"Frank Cowell","startTime":2377.1400000000003,"endTime":2377.2200000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2377.2250000000004,"endTime":2377.48,"body":"services"},{"speaker":"Frank Cowell","startTime":2377.48,"endTime":2377.69,"body":"based"},{"speaker":"Frank Cowell","startTime":2377.69,"endTime":2378.05,"body":"business,"},{"speaker":"Frank Cowell","startTime":2378.05,"endTime":2378.26,"body":"that's"},{"speaker":"Frank Cowell","startTime":2378.26,"endTime":2378.5600000000004,"body":"your,"},{"speaker":"Frank Cowell","startTime":2379.1000000000004,"endTime":2379.4,"body":"that's"},{"speaker":"Frank Cowell","startTime":2379.4,"endTime":2379.6400000000003,"body":"your,"},{"speaker":"Frank Cowell","startTime":2379.6400000000003,"endTime":2379.8500000000004,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2379.9100000000003,"endTime":2380.0,"body":"you"},{"speaker":"Frank Cowell","startTime":2380.0,"endTime":2380.09,"body":"have"},{"speaker":"Frank Cowell","startTime":2380.09,"endTime":2380.21,"body":"your"},{"speaker":"Frank Cowell","startTime":2380.21,"endTime":2380.3300000000004,"body":"head"},{"speaker":"Frank Cowell","startTime":2380.3300000000004,"endTime":2380.3900000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2380.3900000000003,"endTime":2380.9300000000003,"body":"operations"},{"speaker":"Frank Cowell","startTime":2380.9300000000003,"endTime":2381.02,"body":"and"},{"speaker":"Frank Cowell","startTime":2381.02,"endTime":2381.11,"body":"you"},{"speaker":"Frank Cowell","startTime":2381.11,"endTime":2381.2900000000004,"body":"have"},{"speaker":"Frank Cowell","startTime":2381.2900000000004,"endTime":2381.5,"body":"your"},{"speaker":"Frank Cowell","startTime":2381.5,"endTime":2381.77,"body":"client"},{"speaker":"Frank Cowell","startTime":2381.77,"endTime":2382.1000000000004,"body":"success"},{"speaker":"Frank Cowell","startTime":2382.105,"endTime":2382.52,"body":"manager"},{"speaker":"Frank Cowell","startTime":2382.52,"endTime":2382.6400000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2382.6400000000003,"endTime":2382.73,"body":"you"},{"speaker":"Frank Cowell","startTime":2382.73,"endTime":2383.03,"body":"have"},{"speaker":"Frank Cowell","startTime":2383.03,"endTime":2383.3300000000004,"body":"your"},{"speaker":"Frank Cowell","startTime":2383.3300000000004,"endTime":2383.75,"body":"account,"},{"speaker":"Frank Cowell","startTime":2383.8100000000004,"endTime":2384.11,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2384.1400000000003,"endTime":2384.71,"body":"strategists"},{"speaker":"Frank Cowell","startTime":2384.71,"endTime":2384.8,"body":"and"},{"speaker":"Frank Cowell","startTime":2384.8,"endTime":2385.01,"body":"account"},{"speaker":"Frank Cowell","startTime":2385.0150000000003,"endTime":2385.3700000000003,"body":"directors,"},{"speaker":"Frank Cowell","startTime":2385.3700000000003,"endTime":2385.46,"body":"and"},{"speaker":"Frank Cowell","startTime":2385.46,"endTime":2385.55,"body":"you"},{"speaker":"Frank Cowell","startTime":2385.5550000000003,"endTime":2385.7000000000003,"body":"have"},{"speaker":"Frank Cowell","startTime":2385.7000000000003,"endTime":2386.0600000000004,"body":"your,"},{"speaker":"Frank Cowell","startTime":2386.42,"endTime":2386.51,"body":"you"},{"speaker":"Frank Cowell","startTime":2386.5150000000003,"endTime":2386.6000000000004,"body":"know,"},{"speaker":"Frank Cowell","startTime":2386.6000000000004,"endTime":2387.0800000000004,"body":"service"},{"speaker":"Frank Cowell","startTime":2387.0800000000004,"endTime":2387.7400000000002,"body":"execution"},{"speaker":"Frank Cowell","startTime":2387.7400000000002,"endTime":2388.1600000000003,"body":"people."},{"speaker":"Frank Cowell","startTime":2388.67,"endTime":2389.0,"body":"Um,"},{"speaker":"Frank Cowell","startTime":2389.03,"endTime":2389.21,"body":"if"},{"speaker":"Frank Cowell","startTime":2389.21,"endTime":2389.5400000000004,"body":"you're"},{"speaker":"Frank Cowell","startTime":2389.5400000000004,"endTime":2389.78,"body":"a"},{"speaker":"Frank Cowell","startTime":2389.84,"endTime":2390.2000000000003,"body":"physical"},{"speaker":"Frank Cowell","startTime":2390.2000000000003,"endTime":2390.7400000000002,"body":"product,"},{"speaker":"Frank Cowell","startTime":2390.7400000000002,"endTime":2391.01,"body":"it's"},{"speaker":"Frank Cowell","startTime":2391.0150000000003,"endTime":2391.3100000000004,"body":"people"},{"speaker":"Frank Cowell","startTime":2391.3100000000004,"endTime":2391.46,"body":"that"},{"speaker":"Frank Cowell","startTime":2391.46,"endTime":2391.5800000000004,"body":"are"},{"speaker":"Frank Cowell","startTime":2391.5800000000004,"endTime":2391.82,"body":"doing"},{"speaker":"Frank Cowell","startTime":2391.82,"endTime":2392.3900000000003,"body":"assembly"},{"speaker":"Frank Cowell","startTime":2392.395,"endTime":2392.7200000000003,"body":"and,"},{"speaker":"Frank Cowell","startTime":2392.84,"endTime":2393.05,"body":"and"},{"speaker":"Frank Cowell","startTime":2393.0550000000003,"endTime":2393.23,"body":"so"},{"speaker":"Frank Cowell","startTime":2393.23,"endTime":2393.32,"body":"on"},{"speaker":"Frank Cowell","startTime":2393.32,"endTime":2393.44,"body":"and"},{"speaker":"Frank Cowell","startTime":2393.445,"endTime":2393.6200000000003,"body":"so"},{"speaker":"Frank Cowell","startTime":2393.6200000000003,"endTime":2393.92,"body":"forth,"},{"speaker":"Frank Cowell","startTime":2394.07,"endTime":2394.46,"body":"right?"},{"speaker":"Frank Cowell","startTime":2394.76,"endTime":2394.94,"body":"So"},{"speaker":"Frank Cowell","startTime":2394.94,"endTime":2395.15,"body":"it's"},{"speaker":"Frank Cowell","startTime":2395.15,"endTime":2395.51,"body":"everything"},{"speaker":"Frank Cowell","startTime":2395.51,"endTime":2395.6000000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":2395.6000000000004,"endTime":2395.75,"body":"do"},{"speaker":"Frank Cowell","startTime":2395.75,"endTime":2395.9,"body":"with"},{"speaker":"Frank Cowell","startTime":2395.9,"endTime":2396.71,"body":"fulfillment"},{"speaker":"Frank Cowell","startTime":2397.73,"endTime":2397.9700000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2397.9700000000003,"endTime":2398.1800000000003,"body":"what"},{"speaker":"Frank Cowell","startTime":2398.1800000000003,"endTime":2398.42,"body":"was."},{"speaker":"Michael Hartmann","startTime":2400.76,"endTime":2401.1800000000003,"body":"So"},{"speaker":"Michael Hartmann","startTime":2401.1800000000003,"endTime":2401.3300000000004,"body":"if"},{"speaker":"Michael Hartmann","startTime":2401.3300000000004,"endTime":2401.42,"body":"I"},{"speaker":"Michael Hartmann","startTime":2401.42,"endTime":2401.75,"body":"place"},{"speaker":"Michael Hartmann","startTime":2401.75,"endTime":2401.8100000000004,"body":"us"},{"speaker":"Michael Hartmann","startTime":2401.8100000000004,"endTime":2402.0800000000004,"body":"back,"},{"speaker":"Michael Hartmann","startTime":2402.0800000000004,"endTime":2402.59,"body":"so"},{"speaker":"Michael Hartmann","startTime":2402.86,"endTime":2403.07,"body":"the"},{"speaker":"Michael Hartmann","startTime":2403.07,"endTime":2403.67,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2403.67,"endTime":2403.9700000000003,"body":"piece"},{"speaker":"Michael Hartmann","startTime":2403.9750000000004,"endTime":2404.21,"body":"really"},{"speaker":"Michael Hartmann","startTime":2404.21,"endTime":2404.3900000000003,"body":"has"},{"speaker":"Michael Hartmann","startTime":2404.3900000000003,"endTime":2404.51,"body":"to"},{"speaker":"Michael Hartmann","startTime":2404.5150000000003,"endTime":2404.7200000000003,"body":"do"},{"speaker":"Michael Hartmann","startTime":2404.7200000000003,"endTime":2404.9,"body":"with"},{"speaker":"Michael Hartmann","startTime":2404.9,"endTime":2405.23,"body":"more"},{"speaker":"Michael Hartmann","startTime":2405.23,"endTime":2405.2900000000004,"body":"of"},{"speaker":"Michael Hartmann","startTime":2405.2900000000004,"endTime":2405.7400000000002,"body":"the"},{"speaker":"Michael Hartmann","startTime":2406.4300000000003,"endTime":2407.0,"body":"whoever"},{"speaker":"Michael Hartmann","startTime":2407.0,"endTime":2407.3,"body":"is,"},{"speaker":"Michael Hartmann","startTime":2407.3300000000004,"endTime":2407.5400000000004,"body":"whether"},{"speaker":"Michael Hartmann","startTime":2407.5400000000004,"endTime":2407.7200000000003,"body":"there's"},{"speaker":"Michael Hartmann","startTime":2408.11,"endTime":2408.17,"body":"coo,"},{"speaker":"Michael Hartmann","startTime":2408.175,"endTime":2408.32,"body":"but"},{"speaker":"Michael Hartmann","startTime":2408.32,"endTime":2408.6200000000003,"body":"somebody"},{"speaker":"Michael Hartmann","startTime":2408.6200000000003,"endTime":2408.9500000000003,"body":"who's"},{"speaker":"Michael Hartmann","startTime":2410.6000000000004,"endTime":2410.8100000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2410.815,"endTime":2411.2000000000003,"body":"leader"},{"speaker":"Michael Hartmann","startTime":2411.2050000000004,"endTime":2411.5,"body":"within"},{"speaker":"Michael Hartmann","startTime":2411.5,"endTime":2411.5600000000004,"body":"a"},{"speaker":"Michael Hartmann","startTime":2411.5600000000004,"endTime":2412.4,"body":"company"},{"speaker":"Michael Hartmann","startTime":2412.73,"endTime":2413.1200000000003,"body":"that"},{"speaker":"Michael Hartmann","startTime":2413.1200000000003,"endTime":2413.63,"body":"has,"},{"speaker":"Michael Hartmann","startTime":2413.9300000000003,"endTime":2414.53,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":2414.92,"endTime":2415.67,"body":"responsibility"},{"speaker":"Michael Hartmann","startTime":2415.67,"endTime":2415.7900000000004,"body":"for"},{"speaker":"Michael Hartmann","startTime":2415.7900000000004,"endTime":2416.0,"body":"those"},{"speaker":"Michael Hartmann","startTime":2416.0,"endTime":2416.3900000000003,"body":"functions,"},{"speaker":"Michael Hartmann","startTime":2416.3900000000003,"endTime":2416.84,"body":"including"},{"speaker":"Michael Hartmann","startTime":2416.84,"endTime":2416.96,"body":"the"},{"speaker":"Michael Hartmann","startTime":2416.96,"endTime":2417.71,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2417.71,"endTime":2418.1600000000003,"body":"functions"},{"speaker":"Michael Hartmann","startTime":2418.1600000000003,"endTime":2418.28,"body":"that"},{"speaker":"Michael Hartmann","startTime":2418.28,"endTime":2418.4300000000003,"body":"may"},{"speaker":"Michael Hartmann","startTime":2418.4300000000003,"endTime":2418.76,"body":"have."},{"speaker":"Michael Hartmann","startTime":2419.9,"endTime":2420.23,"body":"And"},{"speaker":"Michael Hartmann","startTime":2420.23,"endTime":2420.44,"body":"over"},{"speaker":"Michael Hartmann","startTime":2420.44,"endTime":2420.6800000000003,"body":"time"},{"speaker":"Michael Hartmann","startTime":2420.6800000000003,"endTime":2420.86,"body":"probably"},{"speaker":"Michael Hartmann","startTime":2420.86,"endTime":2421.13,"body":"have"},{"speaker":"Michael Hartmann","startTime":2421.19,"endTime":2421.61,"body":"leaders"},{"speaker":"Michael Hartmann","startTime":2421.61,"endTime":2421.7000000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2421.7000000000003,"endTime":2421.88,"body":"each"},{"speaker":"Michael Hartmann","startTime":2421.88,"endTime":2421.9700000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2421.9700000000003,"endTime":2422.2400000000002,"body":"those"},{"speaker":"Michael Hartmann","startTime":2422.2400000000002,"endTime":2422.5400000000004,"body":"sort"},{"speaker":"Michael Hartmann","startTime":2422.5400000000004,"endTime":2422.6000000000004,"body":"of"},{"speaker":"Michael Hartmann","startTime":2422.98,"endTime":2423.3,"body":"functional"},{"speaker":"Michael Hartmann","startTime":2423.3050000000003,"endTime":2423.8,"body":"operational"},{"speaker":"Michael Hartmann","startTime":2423.8,"endTime":2424.1600000000003,"body":"teams."},{"speaker":"Michael Hartmann","startTime":2424.1600000000003,"endTime":2424.28,"body":"Is"},{"speaker":"Michael Hartmann","startTime":2424.28,"endTime":2424.46,"body":"that"},{"speaker":"Michael Hartmann","startTime":2424.46,"endTime":2424.7900000000004,"body":"right?"},{"speaker":"Frank Cowell","startTime":2425.3500000000004,"endTime":2425.8300000000004,"body":"Correct."},{"speaker":"Frank Cowell","startTime":2425.835,"endTime":2425.84,"body":"And"},{"speaker":"Frank Cowell","startTime":2425.84,"endTime":2426.02,"body":"that"},{"speaker":"Frank Cowell","startTime":2426.025,"endTime":2426.32,"body":"the"},{"speaker":"Frank Cowell","startTime":2426.5600000000004,"endTime":2427.1000000000004,"body":"operations"},{"speaker":"Frank Cowell","startTime":2427.1000000000004,"endTime":2427.1600000000003,"body":"are"},{"speaker":"Frank Cowell","startTime":2427.1600000000003,"endTime":2427.3700000000003,"body":"gonna"},{"speaker":"Frank Cowell","startTime":2427.3700000000003,"endTime":2427.6400000000003,"body":"have"},{"speaker":"Frank Cowell","startTime":2427.76,"endTime":2427.9700000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2427.9700000000003,"endTime":2428.15,"body":"going"},{"speaker":"Frank Cowell","startTime":2428.15,"endTime":2428.21,"body":"to"},{"speaker":"Frank Cowell","startTime":2428.21,"endTime":2428.3,"body":"have"},{"speaker":"Frank Cowell","startTime":2428.51,"endTime":2428.71,"body":"its"},{"speaker":"Frank Cowell","startTime":2428.71,"endTime":2428.7900000000004,"body":"own"},{"speaker":"Frank Cowell","startTime":2428.7900000000004,"endTime":2428.8700000000003,"body":"head."},{"speaker":"Frank Cowell","startTime":2428.96,"endTime":2429.2900000000004,"body":"Right."},{"speaker":"Frank Cowell","startTime":2429.2900000000004,"endTime":2429.4100000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2429.4100000000003,"endTime":2429.53,"body":"we"},{"speaker":"Frank Cowell","startTime":2429.5350000000003,"endTime":2429.65,"body":"might"},{"speaker":"Frank Cowell","startTime":2429.65,"endTime":2429.77,"body":"call"},{"speaker":"Frank Cowell","startTime":2429.77,"endTime":2429.9500000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2429.9500000000003,"endTime":2430.01,"body":"a"},{"speaker":"Frank Cowell","startTime":2430.01,"endTime":2430.28,"body":"vice"},{"speaker":"Frank Cowell","startTime":2430.28,"endTime":2430.67,"body":"President"},{"speaker":"Frank Cowell","startTime":2430.67,"endTime":2430.76,"body":"of"},{"speaker":"Frank Cowell","startTime":2430.76,"endTime":2431.6000000000004,"body":"operations,"},{"speaker":"Frank Cowell","startTime":2432.1400000000003,"endTime":2432.5600000000004,"body":"but"},{"speaker":"Frank Cowell","startTime":2432.5600000000004,"endTime":2432.65,"body":"a"},{"speaker":"Frank Cowell","startTime":2432.65,"endTime":2432.8900000000003,"body":"lot"},{"speaker":"Frank Cowell","startTime":2432.8900000000003,"endTime":2433.0400000000004,"body":"of,"},{"speaker":"Frank Cowell","startTime":2433.46,"endTime":2433.9100000000003,"body":"um,"},{"speaker":"Frank Cowell","startTime":2434.76,"endTime":2435.1600000000003,"body":"distinction"},{"speaker":"Frank Cowell","startTime":2435.1650000000004,"endTime":2435.38,"body":"that"},{"speaker":"Frank Cowell","startTime":2436.1600000000003,"endTime":2436.55,"body":"should"},{"speaker":"Frank Cowell","startTime":2436.55,"endTime":2436.76,"body":"come"},{"speaker":"Frank Cowell","startTime":2436.76,"endTime":2436.88,"body":"out"},{"speaker":"Frank Cowell","startTime":2436.88,"endTime":2436.94,"body":"of"},{"speaker":"Frank Cowell","startTime":2436.94,"endTime":2437.15,"body":"that"},{"speaker":"Frank Cowell","startTime":2437.15,"endTime":2437.36,"body":"is"},{"speaker":"Frank Cowell","startTime":2437.51,"endTime":2437.63,"body":"the"},{"speaker":"Frank Cowell","startTime":2437.63,"endTime":2437.84,"body":"vice"},{"speaker":"Frank Cowell","startTime":2437.84,"endTime":2438.17,"body":"president"},{"speaker":"Frank Cowell","startTime":2438.17,"endTime":2438.23,"body":"of"},{"speaker":"Frank Cowell","startTime":2438.23,"endTime":2438.98,"body":"operations"},{"speaker":"Frank Cowell","startTime":2438.98,"endTime":2439.34,"body":"isn't"},{"speaker":"Frank Cowell","startTime":2439.34,"endTime":2440.0,"body":"over"},{"speaker":"Frank Cowell","startTime":2440.6000000000004,"endTime":2441.05,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2441.05,"endTime":2441.4100000000003,"body":"sales,"},{"speaker":"Frank Cowell","startTime":2441.4100000000003,"endTime":2441.71,"body":"admin,"},{"speaker":"Frank Cowell","startTime":2441.71,"endTime":2442.19,"body":"finance."},{"speaker":"Frank Cowell","startTime":2442.19,"endTime":2442.4300000000003,"body":"They're"},{"speaker":"Frank Cowell","startTime":2442.4350000000004,"endTime":2442.7900000000004,"body":"peer"},{"speaker":"Frank Cowell","startTime":2442.7900000000004,"endTime":2442.94,"body":"to"},{"speaker":"Frank Cowell","startTime":2442.94,"endTime":2443.1800000000003,"body":"those"},{"speaker":"Frank Cowell","startTime":2443.1850000000004,"endTime":2443.6600000000003,"body":"folks."},{"speaker":"Frank Cowell","startTime":2444.38,"endTime":2444.71,"body":"Over"},{"speaker":"Frank Cowell","startTime":2444.71,"endTime":2445.01,"body":"those"},{"speaker":"Frank Cowell","startTime":2445.0150000000003,"endTime":2445.3100000000004,"body":"folks"},{"speaker":"Frank Cowell","startTime":2445.3100000000004,"endTime":2445.4900000000002,"body":"is"},{"speaker":"Frank Cowell","startTime":2445.4950000000003,"endTime":2445.5800000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2445.7200000000003,"endTime":2445.96,"body":"coo"},{"speaker":"Frank Cowell","startTime":2446.3,"endTime":2446.42,"body":"or"},{"speaker":"Frank Cowell","startTime":2446.425,"endTime":2446.63,"body":"what"},{"speaker":"Frank Cowell","startTime":2446.63,"endTime":2446.7200000000003,"body":"you"},{"speaker":"Frank Cowell","startTime":2446.7200000000003,"endTime":2446.84,"body":"could"},{"speaker":"Frank Cowell","startTime":2446.8450000000003,"endTime":2446.9900000000002,"body":"call"},{"speaker":"Frank Cowell","startTime":2446.9900000000002,"endTime":2447.53,"body":"president"},{"speaker":"Frank Cowell","startTime":2447.53,"endTime":2447.6800000000003,"body":"or"},{"speaker":"Frank Cowell","startTime":2447.6800000000003,"endTime":2447.98,"body":"general"},{"speaker":"Frank Cowell","startTime":2447.98,"endTime":2448.5800000000004,"body":"manager."},{"speaker":"Frank Cowell","startTime":2449.1200000000003,"endTime":2449.3,"body":"One"},{"speaker":"Frank Cowell","startTime":2449.3,"endTime":2449.3900000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2449.3900000000003,"endTime":2449.6000000000004,"body":"those"},{"speaker":"Frank Cowell","startTime":2449.6000000000004,"endTime":2449.8100000000004,"body":"three"},{"speaker":"Frank Cowell","startTime":2449.815,"endTime":2450.26,"body":"titles"},{"speaker":"Frank Cowell","startTime":2450.26,"endTime":2450.59,"body":"often"},{"speaker":"Frank Cowell","startTime":2450.59,"endTime":2450.8,"body":"gets"},{"speaker":"Frank Cowell","startTime":2450.8,"endTime":2451.07,"body":"used"},{"speaker":"Frank Cowell","startTime":2451.07,"endTime":2451.1600000000003,"body":"for"},{"speaker":"Frank Cowell","startTime":2451.1600000000003,"endTime":2451.34,"body":"that"},{"speaker":"Frank Cowell","startTime":2451.34,"endTime":2451.8500000000004,"body":"individual."},{"speaker":"Frank Cowell","startTime":2451.8500000000004,"endTime":2452.0,"body":"Then"},{"speaker":"Frank Cowell","startTime":2452.0,"endTime":2452.27,"body":"above"},{"speaker":"Frank Cowell","startTime":2452.27,"endTime":2452.42,"body":"that"},{"speaker":"Frank Cowell","startTime":2452.42,"endTime":2452.84,"body":"individual"},{"speaker":"Frank Cowell","startTime":2452.84,"endTime":2452.9,"body":"is"},{"speaker":"Frank Cowell","startTime":2452.9,"endTime":2453.2000000000003,"body":"obviously"},{"speaker":"Frank Cowell","startTime":2453.2000000000003,"endTime":2453.3500000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2453.3500000000004,"endTime":2453.8900000000003,"body":"ceo."},{"speaker":"Frank Cowell","startTime":2454.4300000000003,"endTime":2454.94,"body":"Um,"},{"speaker":"Frank Cowell","startTime":2455.1200000000003,"endTime":2455.27,"body":"and"},{"speaker":"Frank Cowell","startTime":2455.27,"endTime":2455.3300000000004,"body":"so"},{"speaker":"Frank Cowell","startTime":2455.3300000000004,"endTime":2455.42,"body":"I"},{"speaker":"Frank Cowell","startTime":2455.42,"endTime":2455.57,"body":"just"},{"speaker":"Frank Cowell","startTime":2455.57,"endTime":2455.69,"body":"think"},{"speaker":"Frank Cowell","startTime":2455.69,"endTime":2455.84,"body":"it's"},{"speaker":"Frank Cowell","startTime":2456.07,"endTime":2456.19,"body":"a"},{"speaker":"Frank Cowell","startTime":2456.195,"endTime":2456.2000000000003,"body":"real"},{"speaker":"Frank Cowell","startTime":2456.2000000000003,"endTime":2456.59,"body":"important"},{"speaker":"Frank Cowell","startTime":2456.59,"endTime":2457.07,"body":"distinction"},{"speaker":"Frank Cowell","startTime":2457.07,"endTime":2457.1600000000003,"body":"so"},{"speaker":"Frank Cowell","startTime":2457.1600000000003,"endTime":2457.3100000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":2457.315,"endTime":2457.4300000000003,"body":"when"},{"speaker":"Frank Cowell","startTime":2457.4300000000003,"endTime":2457.5800000000004,"body":"we"},{"speaker":"Frank Cowell","startTime":2457.5800000000004,"endTime":2457.82,"body":"talk"},{"speaker":"Frank Cowell","startTime":2457.82,"endTime":2458.1800000000003,"body":"about"},{"speaker":"Frank Cowell","startTime":2458.1800000000003,"endTime":2459.32,"body":"operations"},{"speaker":"Frank Cowell","startTime":2459.6800000000003,"endTime":2460.0400000000004,"body":"in"},{"speaker":"Frank Cowell","startTime":2460.0400000000004,"endTime":2460.25,"body":"our"},{"speaker":"Frank Cowell","startTime":2460.25,"endTime":2460.61,"body":"world"},{"speaker":"Frank Cowell","startTime":2460.61,"endTime":2460.8500000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2460.855,"endTime":2461.09,"body":"rev,"},{"speaker":"Frank Cowell","startTime":2461.09,"endTime":2461.2400000000002,"body":"op,"},{"speaker":"Frank Cowell","startTime":2461.3300000000004,"endTime":2461.6000000000004,"body":"DevOps,"},{"speaker":"Frank Cowell","startTime":2461.605,"endTime":2461.8700000000003,"body":"cloud"},{"speaker":"Frank Cowell","startTime":2461.8700000000003,"endTime":2462.02,"body":"ops,"},{"speaker":"Frank Cowell","startTime":2462.025,"endTime":2462.3500000000004,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2462.3500000000004,"endTime":2462.6800000000003,"body":"ops,"},{"speaker":"Frank Cowell","startTime":2463.07,"endTime":2463.28,"body":"we"},{"speaker":"Frank Cowell","startTime":2463.28,"endTime":2463.46,"body":"should"},{"speaker":"Frank Cowell","startTime":2463.46,"endTime":2463.5800000000004,"body":"be"},{"speaker":"Frank Cowell","startTime":2463.5800000000004,"endTime":2463.94,"body":"clear"},{"speaker":"Frank Cowell","startTime":2463.94,"endTime":2464.1200000000003,"body":"like"},{"speaker":"Frank Cowell","startTime":2464.1200000000003,"endTime":2465.11,"body":"operations"},{"speaker":"Frank Cowell","startTime":2465.11,"endTime":2465.3500000000004,"body":"as"},{"speaker":"Frank Cowell","startTime":2465.44,"endTime":2465.8300000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2465.8900000000003,"endTime":2466.34,"body":"major"},{"speaker":"Frank Cowell","startTime":2466.34,"endTime":2466.73,"body":"business"},{"speaker":"Frank Cowell","startTime":2466.735,"endTime":2467.1800000000003,"body":"function"},{"speaker":"Frank Cowell","startTime":2467.1800000000003,"endTime":2467.3900000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2467.3900000000003,"endTime":2467.5400000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2467.5400000000004,"endTime":2468.05,"body":"offering."},{"speaker":"Frank Cowell","startTime":2468.9500000000003,"endTime":2469.7900000000004,"body":"Operations"},{"speaker":"Frank Cowell","startTime":2469.7900000000004,"endTime":2469.9700000000003,"body":"as"},{"speaker":"Frank Cowell","startTime":2470.17,"endTime":2470.3700000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2470.375,"endTime":2470.57,"body":"concept"},{"speaker":"Frank Cowell","startTime":2470.57,"endTime":2470.6600000000003,"body":"or"},{"speaker":"Frank Cowell","startTime":2470.6600000000003,"endTime":2471.98,"body":"operationalizing"},{"speaker":"Frank Cowell","startTime":2471.98,"endTime":2472.5800000000004,"body":"things"},{"speaker":"Frank Cowell","startTime":2472.82,"endTime":2473.1200000000003,"body":"isn't"},{"speaker":"Frank Cowell","startTime":2473.1200000000003,"endTime":2473.84,"body":"necessarily"},{"speaker":"Frank Cowell","startTime":2473.84,"endTime":2474.1400000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2474.17,"endTime":2474.6800000000003,"body":"core,"},{"speaker":"Frank Cowell","startTime":2475.3100000000004,"endTime":2475.7000000000003,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2475.82,"endTime":2476.27,"body":"distinct"},{"speaker":"Frank Cowell","startTime":2476.275,"endTime":2476.75,"body":"function"},{"speaker":"Frank Cowell","startTime":2476.75,"endTime":2476.8700000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2476.8700000000003,"endTime":2476.9900000000002,"body":"the."},{"speaker":"Michael Hartmann","startTime":2479.0950000000003,"endTime":2479.485,"body":"Okay."},{"speaker":"Michael Hartmann","startTime":2480.4150000000004,"endTime":2480.565,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":2480.565,"endTime":2480.985,"body":"curious,"},{"speaker":"Michael Hartmann","startTime":2481.045,"endTime":2481.195,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":2481.465,"endTime":2481.675,"body":"this"},{"speaker":"Michael Hartmann","startTime":2481.675,"endTime":2481.795,"body":"is"},{"speaker":"Michael Hartmann","startTime":2481.8,"endTime":2481.9750000000004,"body":"to"},{"speaker":"Michael Hartmann","startTime":2482.0350000000003,"endTime":2482.6650000000004,"body":"total,"},{"speaker":"Michael Hartmann","startTime":2483.4150000000004,"endTime":2483.625,"body":"well,"},{"speaker":"Michael Hartmann","startTime":2483.625,"endTime":2483.775,"body":"it's,"},{"speaker":"Michael Hartmann","startTime":2483.775,"endTime":2484.045,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2484.05,"endTime":2484.135,"body":"a"},{"speaker":"Michael Hartmann","startTime":2484.135,"endTime":2484.585,"body":"related"},{"speaker":"Michael Hartmann","startTime":2484.59,"endTime":2484.855,"body":"thing."},{"speaker":"Michael Hartmann","startTime":2484.855,"endTime":2485.1850000000004,"body":"So"},{"speaker":"Michael Hartmann","startTime":2485.1850000000004,"endTime":2485.815,"body":"I've"},{"speaker":"Michael Hartmann","startTime":2485.905,"endTime":2486.565,"body":"seen"},{"speaker":"Michael Hartmann","startTime":2486.565,"endTime":2486.7450000000003,"body":"some"},{"speaker":"Michael Hartmann","startTime":2486.7450000000003,"endTime":2487.5550000000003,"body":"conversations"},{"speaker":"Michael Hartmann","startTime":2487.5550000000003,"endTime":2487.945,"body":"online"},{"speaker":"Michael Hartmann","startTime":2487.945,"endTime":2488.0350000000003,"body":"and"},{"speaker":"Michael Hartmann","startTime":2488.0350000000003,"endTime":2488.335,"body":"stuff"},{"speaker":"Michael Hartmann","startTime":2488.3650000000002,"endTime":2488.695,"body":"with,"},{"speaker":"Michael Hartmann","startTime":2488.905,"endTime":2489.385,"body":"um,"},{"speaker":"Michael Hartmann","startTime":2490.0150000000003,"endTime":2490.465,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2490.465,"endTime":2490.855,"body":"leaders"},{"speaker":"Michael Hartmann","startTime":2490.855,"endTime":2490.9750000000004,"body":"in"},{"speaker":"Michael Hartmann","startTime":2490.9750000000004,"endTime":2491.3650000000002,"body":"particular"},{"speaker":"Michael Hartmann","startTime":2491.3650000000002,"endTime":2491.485,"body":"like"},{"speaker":"Michael Hartmann","startTime":2491.485,"endTime":2492.085,"body":"CMOs"},{"speaker":"Michael Hartmann","startTime":2492.655,"endTime":2493.195,"body":"who"},{"speaker":"Michael Hartmann","startTime":2493.315,"endTime":2493.8250000000003,"body":"typically"},{"speaker":"Michael Hartmann","startTime":2493.8250000000003,"endTime":2493.9750000000004,"body":"their"},{"speaker":"Michael Hartmann","startTime":2493.9750000000004,"endTime":2494.275,"body":"title"},{"speaker":"Michael Hartmann","startTime":2494.275,"endTime":2494.425,"body":"is"},{"speaker":"Michael Hartmann","startTime":2494.425,"endTime":2494.7250000000004,"body":"chief"},{"speaker":"Michael Hartmann","startTime":2494.7850000000003,"endTime":2495.295,"body":"Marketing"},{"speaker":"Michael Hartmann","startTime":2495.3,"endTime":2495.355,"body":"Officer."},{"speaker":"Michael Hartmann","startTime":2495.8050000000003,"endTime":2496.045,"body":"And,"},{"speaker":"Michael Hartmann","startTime":2496.4950000000003,"endTime":2496.855,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":2496.855,"endTime":2497.0950000000003,"body":"there's"},{"speaker":"Michael Hartmann","startTime":2497.0950000000003,"endTime":2497.3050000000003,"body":"been"},{"speaker":"Michael Hartmann","startTime":2497.3050000000003,"endTime":2497.635,"body":"some,"},{"speaker":"Michael Hartmann","startTime":2498.295,"endTime":2498.655,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":2498.655,"endTime":2499.4350000000004,"body":"articulated"},{"speaker":"Michael Hartmann","startTime":2499.525,"endTime":2499.7050000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2499.7050000000004,"endTime":2499.885,"body":"they"},{"speaker":"Michael Hartmann","startTime":2499.885,"endTime":2500.065,"body":"think"},{"speaker":"Michael Hartmann","startTime":2500.065,"endTime":2500.125,"body":"they"},{"speaker":"Michael Hartmann","startTime":2500.125,"endTime":2500.275,"body":"should"},{"speaker":"Michael Hartmann","startTime":2500.275,"endTime":2500.395,"body":"be."},{"speaker":"Michael Hartmann","startTime":2501.0,"endTime":2501.4500000000003,"body":"Market"},{"speaker":"Michael Hartmann","startTime":2501.4500000000003,"endTime":2502.05,"body":"officer,"},{"speaker":"Michael Hartmann","startTime":2502.0800000000004,"endTime":2502.26,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":2502.26,"endTime":2502.32,"body":"I"},{"speaker":"Michael Hartmann","startTime":2502.32,"endTime":2502.53,"body":"think"},{"speaker":"Michael Hartmann","startTime":2502.53,"endTime":2502.77,"body":"their"},{"speaker":"Michael Hartmann","startTime":2502.77,"endTime":2503.3100000000004,"body":"role"},{"speaker":"Michael Hartmann","startTime":2503.73,"endTime":2503.9100000000003,"body":"is"},{"speaker":"Michael Hartmann","startTime":2503.9100000000003,"endTime":2503.9700000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":2503.9700000000003,"endTime":2504.15,"body":"little"},{"speaker":"Michael Hartmann","startTime":2504.15,"endTime":2504.5400000000004,"body":"different"},{"speaker":"Michael Hartmann","startTime":2504.5400000000004,"endTime":2504.69,"body":"than"},{"speaker":"Michael Hartmann","startTime":2504.69,"endTime":2505.23,"body":"just"},{"speaker":"Michael Hartmann","startTime":2505.77,"endTime":2506.0400000000004,"body":"just"},{"speaker":"Michael Hartmann","startTime":2506.045,"endTime":2506.6400000000003,"body":"marketing."},{"speaker":"Michael Hartmann","startTime":2507.09,"endTime":2507.27,"body":"That"},{"speaker":"Michael Hartmann","startTime":2507.27,"endTime":2507.48,"body":"they"},{"speaker":"Michael Hartmann","startTime":2507.48,"endTime":2507.6000000000004,"body":"have"},{"speaker":"Michael Hartmann","startTime":2507.6000000000004,"endTime":2508.17,"body":"responsibility"},{"speaker":"Michael Hartmann","startTime":2508.17,"endTime":2508.2900000000004,"body":"for"},{"speaker":"Michael Hartmann","startTime":2508.2900000000004,"endTime":2508.8,"body":"understanding"},{"speaker":"Michael Hartmann","startTime":2508.8300000000004,"endTime":2509.5800000000004,"body":"customers"},{"speaker":"Michael Hartmann","startTime":2509.5800000000004,"endTime":2509.94,"body":"and"},{"speaker":"Michael Hartmann","startTime":2510.4500000000003,"endTime":2510.63,"body":"what"},{"speaker":"Michael Hartmann","startTime":2510.63,"endTime":2510.7200000000003,"body":"the"},{"speaker":"Michael Hartmann","startTime":2510.7200000000003,"endTime":2511.0800000000004,"body":"market,"},{"speaker":"Michael Hartmann","startTime":2511.085,"endTime":2511.2000000000003,"body":"you"},{"speaker":"Michael Hartmann","startTime":2511.2000000000003,"endTime":2511.32,"body":"know,"},{"speaker":"Michael Hartmann","startTime":2511.32,"endTime":2511.5,"body":"what"},{"speaker":"Michael Hartmann","startTime":2511.5,"endTime":2511.5600000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2511.5600000000004,"endTime":2511.8300000000004,"body":"market"},{"speaker":"Michael Hartmann","startTime":2511.835,"endTime":2512.13,"body":"space"},{"speaker":"Michael Hartmann","startTime":2512.13,"endTime":2512.25,"body":"is"},{"speaker":"Michael Hartmann","startTime":2512.3100000000004,"endTime":2512.82,"body":"available,"},{"speaker":"Michael Hartmann","startTime":2512.82,"endTime":2513.0,"body":"what"},{"speaker":"Michael Hartmann","startTime":2513.0,"endTime":2513.21,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2513.3300000000004,"endTime":2513.48,"body":"you"},{"speaker":"Michael Hartmann","startTime":2513.48,"endTime":2513.63,"body":"know,"},{"speaker":"Michael Hartmann","startTime":2513.63,"endTime":2513.9,"body":"total"},{"speaker":"Michael Hartmann","startTime":2513.9,"endTime":2514.3500000000004,"body":"market,"},{"speaker":"Michael Hartmann","startTime":2514.44,"endTime":2514.77,"body":"total"},{"speaker":"Michael Hartmann","startTime":2514.86,"endTime":2515.25,"body":"available"},{"speaker":"Michael Hartmann","startTime":2515.25,"endTime":2515.5800000000004,"body":"market"},{"speaker":"Michael Hartmann","startTime":2515.585,"endTime":2515.7000000000003,"body":"is"},{"speaker":"Michael Hartmann","startTime":2515.7000000000003,"endTime":2515.7900000000004,"body":"and"},{"speaker":"Michael Hartmann","startTime":2515.7900000000004,"endTime":2515.94,"body":"things"},{"speaker":"Michael Hartmann","startTime":2515.94,"endTime":2516.09,"body":"like"},{"speaker":"Michael Hartmann","startTime":2516.09,"endTime":2516.42,"body":"that"},{"speaker":"Michael Hartmann","startTime":2516.8700000000003,"endTime":2517.1400000000003,"body":"that"},{"speaker":"Michael Hartmann","startTime":2517.1400000000003,"endTime":2517.32,"body":"go"},{"speaker":"Michael Hartmann","startTime":2517.32,"endTime":2517.7400000000002,"body":"beyond."},{"speaker":"Michael Hartmann","startTime":2517.7400000000002,"endTime":2517.8,"body":"I"},{"speaker":"Michael Hartmann","startTime":2517.8,"endTime":2517.9500000000003,"body":"think"},{"speaker":"Michael Hartmann","startTime":2517.9550000000004,"endTime":2518.17,"body":"what"},{"speaker":"Michael Hartmann","startTime":2519.28,"endTime":2519.8900000000003,"body":"people"},{"speaker":"Michael Hartmann","startTime":2520.02,"endTime":2520.4100000000003,"body":"outside"},{"speaker":"Michael Hartmann","startTime":2520.4100000000003,"endTime":2520.5,"body":"of"},{"speaker":"Michael Hartmann","startTime":2520.5,"endTime":2520.92,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2520.92,"endTime":2521.28,"body":"probably"},{"speaker":"Michael Hartmann","startTime":2521.28,"endTime":2521.34,"body":"in"},{"speaker":"Michael Hartmann","startTime":2521.34,"endTime":2521.94,"body":"particular"},{"speaker":"Michael Hartmann","startTime":2521.9700000000003,"endTime":2522.2400000000002,"body":"think"},{"speaker":"Michael Hartmann","startTime":2522.2450000000003,"endTime":2522.3900000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2522.3900000000003,"endTime":2522.6000000000004,"body":"what"},{"speaker":"Michael Hartmann","startTime":2522.6000000000004,"endTime":2522.9900000000002,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2522.9950000000003,"endTime":2523.3500000000004,"body":"does."},{"speaker":"Michael Hartmann","startTime":2523.3500000000004,"endTime":2523.6800000000003,"body":"Right."},{"speaker":"Michael Hartmann","startTime":2524.61,"endTime":2524.82,"body":"So"},{"speaker":"Michael Hartmann","startTime":2524.82,"endTime":2525.0,"body":"is,"},{"speaker":"Michael Hartmann","startTime":2525.0600000000004,"endTime":2525.2400000000002,"body":"is"},{"speaker":"Michael Hartmann","startTime":2525.2400000000002,"endTime":2525.3900000000003,"body":"it"},{"speaker":"Michael Hartmann","startTime":2525.42,"endTime":2525.5400000000004,"body":"a"},{"speaker":"Michael Hartmann","startTime":2525.5400000000004,"endTime":2525.9300000000003,"body":"similar"},{"speaker":"Michael Hartmann","startTime":2526.3300000000004,"endTime":2526.57,"body":"distinction"},{"speaker":"Michael Hartmann","startTime":2526.5750000000003,"endTime":2526.6200000000003,"body":"where"},{"speaker":"Michael Hartmann","startTime":2526.6200000000003,"endTime":2526.71,"body":"you're"},{"speaker":"Michael Hartmann","startTime":2526.71,"endTime":2526.9500000000003,"body":"trying"},{"speaker":"Michael Hartmann","startTime":2526.9500000000003,"endTime":2527.0400000000004,"body":"to"},{"speaker":"Michael Hartmann","startTime":2527.045,"endTime":2527.34,"body":"like"},{"speaker":"Michael Hartmann","startTime":2529.6800000000003,"endTime":2530.55,"body":"separate."},{"speaker":"Michael Hartmann","startTime":2531.875,"endTime":2531.9350000000004,"body":"I"},{"speaker":"Michael Hartmann","startTime":2531.9350000000004,"endTime":2532.1150000000002,"body":"mean,"},{"speaker":"Michael Hartmann","startTime":2532.1150000000002,"endTime":2532.145,"body":"I"},{"speaker":"Michael Hartmann","startTime":2532.145,"endTime":2532.295,"body":"think"},{"speaker":"Michael Hartmann","startTime":2532.295,"endTime":2532.445,"body":"it"},{"speaker":"Michael Hartmann","startTime":2532.445,"endTime":2532.715,"body":"sounds"},{"speaker":"Michael Hartmann","startTime":2532.715,"endTime":2532.895,"body":"like"},{"speaker":"Michael Hartmann","startTime":2532.895,"endTime":2532.985,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2532.985,"endTime":2533.0750000000003,"body":"a,"},{"speaker":"Michael Hartmann","startTime":2533.1650000000004,"endTime":2533.4350000000004,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2533.4350000000004,"endTime":2534.005,"body":"really,"},{"speaker":"Michael Hartmann","startTime":2534.065,"endTime":2534.7850000000003,"body":"um,"},{"speaker":"Michael Hartmann","startTime":2535.085,"endTime":2535.235,"body":"what"},{"speaker":"Michael Hartmann","startTime":2535.235,"endTime":2535.355,"body":"you're"},{"speaker":"Michael Hartmann","startTime":2535.355,"endTime":2535.505,"body":"trying"},{"speaker":"Michael Hartmann","startTime":2535.505,"endTime":2535.565,"body":"to"},{"speaker":"Michael Hartmann","startTime":2535.565,"endTime":2536.0750000000003,"body":"articulate"},{"speaker":"Michael Hartmann","startTime":2536.0750000000003,"endTime":2536.2250000000004,"body":"is"},{"speaker":"Michael Hartmann","startTime":2536.23,"endTime":2536.5550000000003,"body":"that"},{"speaker":"Michael Hartmann","startTime":2537.065,"endTime":2537.5150000000003,"body":"whoever's"},{"speaker":"Michael Hartmann","startTime":2537.5150000000003,"endTime":2537.7250000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2537.7250000000004,"endTime":2538.085,"body":"head"},{"speaker":"Michael Hartmann","startTime":2538.085,"endTime":2538.175,"body":"of"},{"speaker":"Michael Hartmann","startTime":2538.175,"endTime":2538.8050000000003,"body":"responsibility"},{"speaker":"Michael Hartmann","startTime":2538.8100000000004,"endTime":2539.0750000000003,"body":"for"},{"speaker":"Michael Hartmann","startTime":2539.0750000000003,"endTime":2539.1650000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2539.1650000000004,"endTime":2539.375,"body":"things"},{"speaker":"Michael Hartmann","startTime":2539.375,"endTime":2539.525,"body":"like"},{"speaker":"Michael Hartmann","startTime":2539.525,"endTime":2539.945,"body":"admin,"},{"speaker":"Michael Hartmann","startTime":2539.945,"endTime":2540.155,"body":"a,"},{"speaker":"Michael Hartmann","startTime":2540.5150000000003,"endTime":2541.2650000000003,"body":"admin,"},{"speaker":"Michael Hartmann","startTime":2542.315,"endTime":2543.1850000000004,"body":"accounting,"},{"speaker":"Michael Hartmann","startTime":2543.215,"endTime":2543.7250000000004,"body":"finance,"},{"speaker":"Michael Hartmann","startTime":2543.7250000000004,"endTime":2544.175,"body":"whatever,"},{"speaker":"Michael Hartmann","startTime":2544.1800000000003,"endTime":2544.355,"body":"and"},{"speaker":"Michael Hartmann","startTime":2544.355,"endTime":2544.6850000000004,"body":"then"},{"speaker":"Michael Hartmann","startTime":2545.0150000000003,"endTime":2545.1650000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2545.1650000000004,"endTime":2545.9150000000004,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2545.9150000000004,"endTime":2546.425,"body":"functions"},{"speaker":"Michael Hartmann","startTime":2546.4300000000003,"endTime":2546.5750000000003,"body":"is"},{"speaker":"Michael Hartmann","startTime":2546.5750000000003,"endTime":2546.755,"body":"a"},{"speaker":"Michael Hartmann","startTime":2546.7850000000003,"endTime":2547.5950000000003,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2547.6000000000004,"endTime":2548.135,"body":"leader"},{"speaker":"Frank Cowell","startTime":2549.0,"endTime":2549.4900000000002,"body":"Yeah,"},{"speaker":"Frank Cowell","startTime":2549.4900000000002,"endTime":2549.491,"body":"the"},{"speaker":"Frank Cowell","startTime":2549.496,"endTime":2549.65,"body":"op,"},{"speaker":"Frank Cowell","startTime":2549.8900000000003,"endTime":2550.13,"body":"yeah,"},{"speaker":"Frank Cowell","startTime":2550.13,"endTime":2550.2200000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2550.2250000000004,"endTime":2550.7000000000003,"body":"operating"},{"speaker":"Frank Cowell","startTime":2550.7000000000003,"endTime":2550.9700000000003,"body":"leader,"},{"speaker":"Frank Cowell","startTime":2550.9750000000004,"endTime":2551.09,"body":"the"},{"speaker":"Frank Cowell","startTime":2551.6000000000004,"endTime":2551.6600000000003,"body":"coo"},{"speaker":"Frank Cowell","startTime":2551.6600000000003,"endTime":2551.78,"body":"or"},{"speaker":"Frank Cowell","startTime":2551.78,"endTime":2551.8700000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2551.8700000000003,"endTime":2552.17,"body":"GM"},{"speaker":"Frank Cowell","startTime":2552.17,"endTime":2552.26,"body":"or"},{"speaker":"Frank Cowell","startTime":2552.2650000000003,"endTime":2552.3500000000004,"body":"the."},{"speaker":"Frank Cowell","startTime":2552.6200000000003,"endTime":2552.77,"body":"It."},{"speaker":"Frank Cowell","startTime":2552.77,"endTime":2552.9500000000003,"body":"One"},{"speaker":"Frank Cowell","startTime":2552.9500000000003,"endTime":2553.07,"body":"of"},{"speaker":"Frank Cowell","startTime":2553.07,"endTime":2553.25,"body":"the,"},{"speaker":"Frank Cowell","startTime":2553.46,"endTime":2553.67,"body":"pick"},{"speaker":"Frank Cowell","startTime":2553.67,"endTime":2553.73,"body":"a"},{"speaker":"Frank Cowell","startTime":2553.73,"endTime":2554.1800000000003,"body":"title"},{"speaker":"Frank Cowell","startTime":2554.69,"endTime":2555.02,"body":"they"},{"speaker":"Frank Cowell","startTime":2555.02,"endTime":2555.4700000000003,"body":"manage"},{"speaker":"Frank Cowell","startTime":2555.4700000000003,"endTime":2555.86,"body":"five"},{"speaker":"Frank Cowell","startTime":2555.86,"endTime":2555.98,"body":"to"},{"speaker":"Frank Cowell","startTime":2555.98,"endTime":2556.52,"body":"six."},{"speaker":"Frank Cowell","startTime":2556.9100000000003,"endTime":2557.0,"body":"You"},{"speaker":"Frank Cowell","startTime":2557.0,"endTime":2557.09,"body":"know,"},{"speaker":"Frank Cowell","startTime":2557.09,"endTime":2557.3300000000004,"body":"this"},{"speaker":"Frank Cowell","startTime":2557.3300000000004,"endTime":2557.4500000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2557.4500000000003,"endTime":2557.96,"body":"generically"},{"speaker":"Frank Cowell","startTime":2557.96,"endTime":2558.2900000000004,"body":"speaking,"},{"speaker":"Frank Cowell","startTime":2558.2900000000004,"endTime":2558.5600000000004,"body":"right?"},{"speaker":"Frank Cowell","startTime":2558.8,"endTime":2559.07,"body":"Five"},{"speaker":"Frank Cowell","startTime":2559.07,"endTime":2559.1600000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2559.1600000000003,"endTime":2559.46,"body":"six"},{"speaker":"Frank Cowell","startTime":2559.46,"endTime":2559.61,"body":"leaders,"},{"speaker":"Frank Cowell","startTime":2560.27,"endTime":2560.3900000000003,"body":"you"},{"speaker":"Frank Cowell","startTime":2560.3900000000003,"endTime":2560.48,"body":"know,"},{"speaker":"Frank Cowell","startTime":2560.5400000000004,"endTime":2560.6600000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2560.6600000000003,"endTime":2560.96,"body":"leader"},{"speaker":"Frank Cowell","startTime":2560.96,"endTime":2561.11,"body":"of"},{"speaker":"Frank Cowell","startTime":2561.17,"endTime":2561.65,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2561.65,"endTime":2561.77,"body":"the"},{"speaker":"Frank Cowell","startTime":2561.77,"endTime":2562.1000000000004,"body":"leader"},{"speaker":"Frank Cowell","startTime":2562.1000000000004,"endTime":2562.28,"body":"of"},{"speaker":"Frank Cowell","startTime":2562.3700000000003,"endTime":2562.76,"body":"sales,"},{"speaker":"Frank Cowell","startTime":2562.7650000000003,"endTime":2563.0600000000004,"body":"leader"},{"speaker":"Frank Cowell","startTime":2563.0600000000004,"endTime":2563.15,"body":"of"},{"speaker":"Frank Cowell","startTime":2563.15,"endTime":2564.02,"body":"operations,"},{"speaker":"Frank Cowell","startTime":2564.26,"endTime":2564.3500000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2564.3500000000004,"endTime":2564.5600000000004,"body":"leader"},{"speaker":"Frank Cowell","startTime":2564.5600000000004,"endTime":2564.65,"body":"of"},{"speaker":"Frank Cowell","startTime":2564.65,"endTime":2564.92,"body":"admin,"},{"speaker":"Frank Cowell","startTime":2564.9500000000003,"endTime":2565.01,"body":"the"},{"speaker":"Frank Cowell","startTime":2565.0150000000003,"endTime":2565.2200000000003,"body":"leader"},{"speaker":"Frank Cowell","startTime":2565.2200000000003,"endTime":2565.28,"body":"of"},{"speaker":"Frank Cowell","startTime":2565.28,"endTime":2565.88,"body":"finance,"},{"speaker":"Frank Cowell","startTime":2565.94,"endTime":2566.0600000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2566.0600000000004,"endTime":2566.3300000000004,"body":"leader"},{"speaker":"Frank Cowell","startTime":2566.3300000000004,"endTime":2566.42,"body":"of"},{"speaker":"Frank Cowell","startTime":2566.425,"endTime":2566.6000000000004,"body":"r"},{"speaker":"Frank Cowell","startTime":2566.6000000000004,"endTime":2566.7200000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2566.7250000000004,"endTime":2566.96,"body":"d,"},{"speaker":"Frank Cowell","startTime":2567.02,"endTime":2567.2000000000003,"body":"right?"},{"speaker":"Frank Cowell","startTime":2567.2000000000003,"endTime":2567.4700000000003,"body":"Like,"},{"speaker":"Frank Cowell","startTime":2567.6800000000003,"endTime":2567.9500000000003,"body":"that's"},{"speaker":"Frank Cowell","startTime":2567.9500000000003,"endTime":2568.0400000000004,"body":"a"},{"speaker":"Frank Cowell","startTime":2568.0400000000004,"endTime":2568.76,"body":"generic"},{"speaker":"Frank Cowell","startTime":2568.94,"endTime":2569.42,"body":"corporate"},{"speaker":"Frank Cowell","startTime":2569.425,"endTime":2569.6600000000003,"body":"org"},{"speaker":"Frank Cowell","startTime":2569.6600000000003,"endTime":2570.26,"body":"structure."},{"speaker":"Frank Cowell","startTime":2570.6800000000003,"endTime":2570.86,"body":"And"},{"speaker":"Frank Cowell","startTime":2570.86,"endTime":2571.0400000000004,"body":"so"},{"speaker":"Frank Cowell","startTime":2571.0400000000004,"endTime":2571.1600000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2571.2200000000003,"endTime":2571.42,"body":"COO"},{"speaker":"Frank Cowell","startTime":2571.82,"endTime":2572.03,"body":"there"},{"speaker":"Frank Cowell","startTime":2572.03,"endTime":2572.21,"body":"is,"},{"speaker":"Frank Cowell","startTime":2572.21,"endTime":2572.42,"body":"there"},{"speaker":"Frank Cowell","startTime":2572.42,"endTime":2572.5400000000004,"body":"is"},{"speaker":"Frank Cowell","startTime":2572.5400000000004,"endTime":2572.63,"body":"a"},{"speaker":"Frank Cowell","startTime":2572.635,"endTime":2572.78,"body":"head"},{"speaker":"Frank Cowell","startTime":2572.78,"endTime":2572.8700000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2572.8700000000003,"endTime":2573.5,"body":"operations"},{"speaker":"Frank Cowell","startTime":2573.5,"endTime":2573.6800000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2573.6800000000003,"endTime":2573.8900000000003,"body":"the,"},{"speaker":"Frank Cowell","startTime":2573.8900000000003,"endTime":2574.1000000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":2574.1000000000004,"endTime":2574.61,"body":"reports"},{"speaker":"Frank Cowell","startTime":2574.61,"endTime":2574.7900000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":2574.7900000000004,"endTime":2574.9100000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2575.1400000000003,"endTime":2575.34,"body":"coo."},{"speaker":"Michael Hartmann","startTime":2577.46,"endTime":2577.94,"body":"Yeah."},{"speaker":"Michael Hartmann","startTime":2578.15,"endTime":2578.3300000000004,"body":"So"},{"speaker":"Michael Hartmann","startTime":2578.3300000000004,"endTime":2578.3900000000003,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":2578.3900000000003,"endTime":2578.84,"body":"curious"},{"speaker":"Michael Hartmann","startTime":2578.84,"endTime":2579.17,"body":"to,"},{"speaker":"Michael Hartmann","startTime":2579.23,"endTime":2579.38,"body":"do"},{"speaker":"Michael Hartmann","startTime":2579.38,"endTime":2579.6200000000003,"body":"you,"},{"speaker":"Michael Hartmann","startTime":2579.86,"endTime":2580.01,"body":"do"},{"speaker":"Michael Hartmann","startTime":2580.01,"endTime":2580.3100000000004,"body":"you,"},{"speaker":"Michael Hartmann","startTime":2580.76,"endTime":2581.15,"body":"sorry."},{"speaker":"Michael Hartmann","startTime":2581.57,"endTime":2581.75,"body":"Oh,"},{"speaker":"Michael Hartmann","startTime":2581.75,"endTime":2581.78,"body":"I"},{"speaker":"Michael Hartmann","startTime":2581.78,"endTime":2582.02,"body":"thought,"},{"speaker":"Michael Hartmann","startTime":2582.4100000000003,"endTime":2582.5600000000004,"body":"thought"},{"speaker":"Michael Hartmann","startTime":2582.5600000000004,"endTime":2582.7400000000002,"body":"Mike"},{"speaker":"Michael Hartmann","startTime":2582.7400000000002,"endTime":2583.0400000000004,"body":"was"},{"speaker":"Michael Hartmann","startTime":2583.46,"endTime":2583.67,"body":"about"},{"speaker":"Michael Hartmann","startTime":2583.67,"endTime":2583.73,"body":"to"},{"speaker":"Michael Hartmann","startTime":2583.73,"endTime":2583.94,"body":"jump"},{"speaker":"Michael Hartmann","startTime":2583.94,"endTime":2584.1800000000003,"body":"in."},{"speaker":"Michael Hartmann","startTime":2584.6000000000004,"endTime":2584.96,"body":"So"},{"speaker":"Michael Hartmann","startTime":2584.96,"endTime":2585.11,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":2585.11,"endTime":2585.6200000000003,"body":"curious"},{"speaker":"Michael Hartmann","startTime":2585.6200000000003,"endTime":2585.8300000000004,"body":"if"},{"speaker":"Michael Hartmann","startTime":2585.8300000000004,"endTime":2586.52,"body":"you,"},{"speaker":"Michael Hartmann","startTime":2586.61,"endTime":2586.8500000000004,"body":"in,"},{"speaker":"Michael Hartmann","startTime":2586.8500000000004,"endTime":2587.0,"body":"in"},{"speaker":"Michael Hartmann","startTime":2587.0,"endTime":2587.1800000000003,"body":"this"},{"speaker":"Michael Hartmann","startTime":2587.1850000000004,"endTime":2587.7200000000003,"body":"model"},{"speaker":"Michael Hartmann","startTime":2587.7200000000003,"endTime":2587.8100000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2587.8100000000004,"endTime":2588.02,"body":"you're"},{"speaker":"Michael Hartmann","startTime":2588.02,"endTime":2588.71,"body":"articulating,"},{"speaker":"Michael Hartmann","startTime":2588.71,"endTime":2588.8300000000004,"body":"is"},{"speaker":"Michael Hartmann","startTime":2588.8300000000004,"endTime":2589.4300000000003,"body":"there,"},{"speaker":"Michael Hartmann","startTime":2590.15,"endTime":2590.27,"body":"is"},{"speaker":"Michael Hartmann","startTime":2590.27,"endTime":2590.36,"body":"there"},{"speaker":"Michael Hartmann","startTime":2590.36,"endTime":2590.4500000000003,"body":"an"},{"speaker":"Michael Hartmann","startTime":2590.4500000000003,"endTime":2590.96,"body":"implication"},{"speaker":"Michael Hartmann","startTime":2590.96,"endTime":2591.17,"body":"there"},{"speaker":"Michael Hartmann","startTime":2591.175,"endTime":2591.6200000000003,"body":"that,"},{"speaker":"Michael Hartmann","startTime":2592.9100000000003,"endTime":2593.21,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":2593.215,"endTime":2593.3,"body":"and"},{"speaker":"Michael Hartmann","startTime":2593.3,"endTime":2593.42,"body":"I"},{"speaker":"Michael Hartmann","startTime":2593.42,"endTime":2593.63,"body":"think"},{"speaker":"Michael Hartmann","startTime":2593.635,"endTime":2593.7200000000003,"body":"I"},{"speaker":"Michael Hartmann","startTime":2593.7200000000003,"endTime":2593.9300000000003,"body":"heard"},{"speaker":"Michael Hartmann","startTime":2593.9300000000003,"endTime":2594.0800000000004,"body":"this"},{"speaker":"Michael Hartmann","startTime":2594.0800000000004,"endTime":2594.1400000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":2594.145,"endTime":2594.2900000000004,"body":"little"},{"speaker":"Michael Hartmann","startTime":2594.2900000000004,"endTime":2594.44,"body":"bit,"},{"speaker":"Michael Hartmann","startTime":2594.44,"endTime":2594.5600000000004,"body":"is"},{"speaker":"Michael Hartmann","startTime":2594.6000000000004,"endTime":2594.7200000000003,"body":"it."},{"speaker":"Michael Hartmann","startTime":2595.6400000000003,"endTime":2595.9100000000003,"body":"Some"},{"speaker":"Michael Hartmann","startTime":2595.9100000000003,"endTime":2595.9700000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2595.9700000000003,"endTime":2596.1200000000003,"body":"these"},{"speaker":"Michael Hartmann","startTime":2596.1200000000003,"endTime":2596.63,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2596.63,"endTime":2597.11,"body":"functions"},{"speaker":"Michael Hartmann","startTime":2597.11,"endTime":2597.26,"body":"that"},{"speaker":"Michael Hartmann","startTime":2597.26,"endTime":2597.7400000000002,"body":"say"},{"speaker":"Michael Hartmann","startTime":2597.8,"endTime":2598.1600000000003,"body":"marketing"},{"speaker":"Michael Hartmann","startTime":2598.1600000000003,"endTime":2598.55,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2598.55,"endTime":2598.88,"body":"currently"},{"speaker":"Michael Hartmann","startTime":2598.88,"endTime":2599.15,"body":"usually"},{"speaker":"Michael Hartmann","startTime":2599.15,"endTime":2599.57,"body":"reports"},{"speaker":"Michael Hartmann","startTime":2599.57,"endTime":2599.75,"body":"to"},{"speaker":"Michael Hartmann","startTime":2599.78,"endTime":2599.9300000000003,"body":"head"},{"speaker":"Michael Hartmann","startTime":2599.9350000000004,"endTime":2600.02,"body":"of"},{"speaker":"Michael Hartmann","startTime":2600.02,"endTime":2600.59,"body":"marketing."},{"speaker":"Michael Hartmann","startTime":2601.0400000000004,"endTime":2601.6400000000003,"body":"Um,"},{"speaker":"Michael Hartmann","startTime":2601.73,"endTime":2602.1200000000003,"body":"say"},{"speaker":"Michael Hartmann","startTime":2602.1200000000003,"endTime":2602.4500000000003,"body":"sales"},{"speaker":"Michael Hartmann","startTime":2602.4500000000003,"endTime":2602.96,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2602.96,"endTime":2603.32,"body":"usually"},{"speaker":"Michael Hartmann","startTime":2603.38,"endTime":2603.71,"body":"has"},{"speaker":"Michael Hartmann","startTime":2603.7400000000002,"endTime":2604.1000000000004,"body":"reports"},{"speaker":"Michael Hartmann","startTime":2604.1000000000004,"endTime":2604.2200000000003,"body":"to"},{"speaker":"Michael Hartmann","startTime":2604.2250000000004,"endTime":2604.25,"body":"a"},{"speaker":"Michael Hartmann","startTime":2604.25,"endTime":2604.3700000000003,"body":"head"},{"speaker":"Michael Hartmann","startTime":2604.3700000000003,"endTime":2604.46,"body":"of"},{"speaker":"Michael Hartmann","startTime":2604.46,"endTime":2605.03,"body":"sales."},{"speaker":"Michael Hartmann","startTime":2605.57,"endTime":2605.7200000000003,"body":"Are"},{"speaker":"Michael Hartmann","startTime":2605.7250000000004,"endTime":2606.5,"body":"you"},{"speaker":"Michael Hartmann","startTime":2606.98,"endTime":2607.34,"body":"making"},{"speaker":"Michael Hartmann","startTime":2607.3450000000003,"endTime":2607.4300000000003,"body":"it"},{"speaker":"Michael Hartmann","startTime":2607.4300000000003,"endTime":2607.4900000000002,"body":"a"},{"speaker":"Michael Hartmann","startTime":2607.4900000000002,"endTime":2608.0600000000004,"body":"suggestion"},{"speaker":"Michael Hartmann","startTime":2608.0600000000004,"endTime":2608.2400000000002,"body":"that"},{"speaker":"Michael Hartmann","startTime":2608.2400000000002,"endTime":2608.5400000000004,"body":"those"},{"speaker":"Michael Hartmann","startTime":2608.5400000000004,"endTime":2608.96,"body":"roles"},{"speaker":"Michael Hartmann","startTime":2608.965,"endTime":2609.11,"body":"should"},{"speaker":"Michael Hartmann","startTime":2609.11,"endTime":2609.2900000000004,"body":"not"},{"speaker":"Michael Hartmann","startTime":2609.2900000000004,"endTime":2609.71,"body":"report"},{"speaker":"Michael Hartmann","startTime":2609.715,"endTime":2609.9500000000003,"body":"back"},{"speaker":"Michael Hartmann","startTime":2609.9500000000003,"endTime":2610.1000000000004,"body":"into"},{"speaker":"Michael Hartmann","startTime":2610.1000000000004,"endTime":2610.3100000000004,"body":"those"},{"speaker":"Michael Hartmann","startTime":2610.3100000000004,"endTime":2610.82,"body":"functional"},{"speaker":"Michael Hartmann","startTime":2610.82,"endTime":2611.1800000000003,"body":"lines,"},{"speaker":"Michael Hartmann","startTime":2611.1800000000003,"endTime":2611.36,"body":"but"},{"speaker":"Michael Hartmann","startTime":2611.3650000000002,"endTime":2611.75,"body":"actually"},{"speaker":"Michael Hartmann","startTime":2611.75,"endTime":2612.11,"body":"to"},{"speaker":"Michael Hartmann","startTime":2612.1150000000002,"endTime":2612.23,"body":"the"},{"speaker":"Michael Hartmann","startTime":2612.23,"endTime":2612.92,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2612.98,"endTime":2613.4,"body":"leader"},{"speaker":"Michael Hartmann","startTime":2613.405,"endTime":2613.7000000000003,"body":"within"},{"speaker":"Michael Hartmann","startTime":2613.7050000000004,"endTime":2613.7900000000004,"body":"an"},{"speaker":"Michael Hartmann","startTime":2613.7900000000004,"endTime":2614.57,"body":"organization?"},{"speaker":"Frank Cowell","startTime":2615.0950000000003,"endTime":2615.5150000000003,"body":"No,"},{"speaker":"Frank Cowell","startTime":2615.52,"endTime":2615.755,"body":"no."},{"speaker":"Frank Cowell","startTime":2615.755,"endTime":2616.355,"body":"Marketing"},{"speaker":"Frank Cowell","startTime":2616.4150000000004,"endTime":2616.835,"body":"ops"},{"speaker":"Frank Cowell","startTime":2617.1650000000004,"endTime":2617.375,"body":"is"},{"speaker":"Frank Cowell","startTime":2617.375,"endTime":2617.525,"body":"in"},{"speaker":"Frank Cowell","startTime":2617.525,"endTime":2617.6150000000002,"body":"the"},{"speaker":"Frank Cowell","startTime":2617.6200000000003,"endTime":2617.9750000000004,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2617.9750000000004,"endTime":2618.3650000000002,"body":"function."},{"speaker":"Frank Cowell","startTime":2618.3700000000003,"endTime":2618.6650000000004,"body":"Sales"},{"speaker":"Frank Cowell","startTime":2618.6650000000004,"endTime":2618.875,"body":"ops"},{"speaker":"Frank Cowell","startTime":2618.88,"endTime":2618.9950000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2618.9950000000003,"endTime":2619.145,"body":"in"},{"speaker":"Frank Cowell","startTime":2619.15,"endTime":2619.2050000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2619.2050000000004,"endTime":2619.215,"body":"sales"},{"speaker":"Frank Cowell","startTime":2619.505,"endTime":2620.045,"body":"function,"},{"speaker":"Frank Cowell","startTime":2620.645,"endTime":2620.8250000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2620.8250000000003,"endTime":2621.065,"body":"so."},{"speaker":"Michael Hartmann","startTime":2623.8700000000003,"endTime":2624.17,"body":"Okay,"},{"speaker":"Michael Hartmann","startTime":2624.17,"endTime":2624.4100000000003,"body":"now"},{"speaker":"Michael Hartmann","startTime":2624.4100000000003,"endTime":2624.6200000000003,"body":"I'm,"},{"speaker":"Michael Hartmann","startTime":2624.8900000000003,"endTime":2625.1600000000003,"body":"okay."},{"speaker":"Michael Hartmann","startTime":2625.1600000000003,"endTime":2625.25,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":2625.25,"endTime":2625.4,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":2625.4,"endTime":2625.4900000000002,"body":"go"},{"speaker":"Michael Hartmann","startTime":2625.4900000000002,"endTime":2625.73,"body":"back"},{"speaker":"Michael Hartmann","startTime":2625.73,"endTime":2625.94,"body":"like,"},{"speaker":"Michael Hartmann","startTime":2626.0,"endTime":2626.48,"body":"how,"},{"speaker":"Michael Hartmann","startTime":2626.6600000000003,"endTime":2627.23,"body":"then,"},{"speaker":"Michael Hartmann","startTime":2627.65,"endTime":2627.8300000000004,"body":"how"},{"speaker":"Michael Hartmann","startTime":2627.8300000000004,"endTime":2627.9500000000003,"body":"do"},{"speaker":"Michael Hartmann","startTime":2627.9500000000003,"endTime":2628.13,"body":"these"},{"speaker":"Michael Hartmann","startTime":2628.135,"endTime":2628.4,"body":"other,"},{"speaker":"Michael Hartmann","startTime":2628.73,"endTime":2629.0,"body":"what"},{"speaker":"Michael Hartmann","startTime":2629.005,"endTime":2629.78,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2629.78,"endTime":2630.2000000000003,"body":"functions"},{"speaker":"Michael Hartmann","startTime":2630.2000000000003,"endTime":2630.32,"body":"would"},{"speaker":"Michael Hartmann","startTime":2630.32,"endTime":2630.65,"body":"report"},{"speaker":"Michael Hartmann","startTime":2630.65,"endTime":2630.7400000000002,"body":"to"},{"speaker":"Michael Hartmann","startTime":2630.7400000000002,"endTime":2630.86,"body":"the"},{"speaker":"Michael Hartmann","startTime":2630.86,"endTime":2630.98,"body":"head"},{"speaker":"Michael Hartmann","startTime":2630.98,"endTime":2631.1600000000003,"body":"of"},{"speaker":"Michael Hartmann","startTime":2631.19,"endTime":2631.67,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2631.7000000000003,"endTime":2631.88,"body":"this"},{"speaker":"Michael Hartmann","startTime":2631.885,"endTime":2632.36,"body":"operating"},{"speaker":"Michael Hartmann","startTime":2632.36,"endTime":2632.8100000000004,"body":"leader?"},{"speaker":"Frank Cowell","startTime":2634.025,"endTime":2634.235,"body":"So"},{"speaker":"Frank Cowell","startTime":2634.235,"endTime":2634.5350000000003,"body":"it's,"},{"speaker":"Frank Cowell","startTime":2634.5400000000004,"endTime":2634.7450000000003,"body":"it's"},{"speaker":"Frank Cowell","startTime":2634.7450000000003,"endTime":2634.8650000000002,"body":"the"},{"speaker":"Frank Cowell","startTime":2634.8650000000002,"endTime":2635.045,"body":"head"},{"speaker":"Frank Cowell","startTime":2635.045,"endTime":2635.2250000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2635.2250000000004,"endTime":2635.735,"body":"marketing,"},{"speaker":"Michael Hartmann","startTime":2636.02,"endTime":2636.32,"body":"Okay."},{"speaker":"Michael Hartmann","startTime":2636.38,"endTime":2636.71,"body":"Oh,"},{"speaker":"Michael Hartmann","startTime":2636.71,"endTime":2636.86,"body":"okay."},{"speaker":"Michael Hartmann","startTime":2636.86,"endTime":2637.0400000000004,"body":"So"},{"speaker":"Michael Hartmann","startTime":2637.13,"endTime":2637.19,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2637.3300000000004,"endTime":2637.8100000000004,"body":"okay."},{"speaker":"Frank Cowell","startTime":2638.4950000000003,"endTime":2638.6150000000002,"body":"head"},{"speaker":"Frank Cowell","startTime":2638.6150000000002,"endTime":2638.675,"body":"of"},{"speaker":"Frank Cowell","startTime":2638.675,"endTime":2639.275,"body":"operations,"},{"speaker":"Frank Cowell","startTime":2639.275,"endTime":2639.395,"body":"head"},{"speaker":"Frank Cowell","startTime":2639.4,"endTime":2639.485,"body":"of"},{"speaker":"Frank Cowell","startTime":2639.485,"endTime":2639.755,"body":"admin,"},{"speaker":"Frank Cowell","startTime":2639.755,"endTime":2639.905,"body":"head"},{"speaker":"Frank Cowell","startTime":2639.905,"endTime":2639.965,"body":"of"},{"speaker":"Frank Cowell","startTime":2639.965,"endTime":2640.4750000000004,"body":"finance."},{"speaker":"Frank Cowell","startTime":2640.48,"endTime":2640.5950000000003,"body":"I'll"},{"speaker":"Frank Cowell","startTime":2640.5950000000003,"endTime":2640.9550000000004,"body":"report"},{"speaker":"Frank Cowell","startTime":2640.9550000000004,"endTime":2641.0750000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2641.0750000000003,"endTime":2641.135,"body":"the"},{"speaker":"Frank Cowell","startTime":2641.335,"endTime":2641.5750000000003,"body":"coo."},{"speaker":"Michael Hartmann","startTime":2642.155,"endTime":2642.485,"body":"Got"},{"speaker":"Michael Hartmann","startTime":2642.485,"endTime":2642.605,"body":"it."},{"speaker":"Michael Hartmann","startTime":2643.085,"endTime":2643.4150000000004,"body":"Okay,"},{"speaker":"Michael Hartmann","startTime":2643.4150000000004,"endTime":2643.715,"body":"now"},{"speaker":"Michael Hartmann","startTime":2643.715,"endTime":2643.835,"body":"I,"},{"speaker":"Michael Hartmann","startTime":2643.895,"endTime":2644.0750000000003,"body":"so"},{"speaker":"Michael Hartmann","startTime":2644.0750000000003,"endTime":2644.255,"body":"then"},{"speaker":"Michael Hartmann","startTime":2644.255,"endTime":2644.585,"body":"there's"},{"speaker":"Michael Hartmann","startTime":2644.945,"endTime":2645.2450000000003,"body":"second"},{"speaker":"Michael Hartmann","startTime":2645.2450000000003,"endTime":2645.5750000000003,"body":"level."},{"speaker":"Michael Hartmann","startTime":2646.4750000000004,"endTime":2646.6850000000004,"body":"See,"},{"speaker":"Michael Hartmann","startTime":2646.6850000000004,"endTime":2646.7450000000003,"body":"I"},{"speaker":"Michael Hartmann","startTime":2646.7450000000003,"endTime":2646.925,"body":"should"},{"speaker":"Michael Hartmann","startTime":2646.925,"endTime":2646.985,"body":"have"},{"speaker":"Michael Hartmann","startTime":2646.985,"endTime":2647.0750000000003,"body":"been"},{"speaker":"Michael Hartmann","startTime":2647.0750000000003,"endTime":2647.4350000000004,"body":"listening"},{"speaker":"Michael Hartmann","startTime":2647.4350000000004,"endTime":2647.9750000000004,"body":"closer."},{"speaker":"Frank Cowell","startTime":2648.8450000000003,"endTime":2649.0550000000003,"body":"So"},{"speaker":"Frank Cowell","startTime":2649.0550000000003,"endTime":2649.235,"body":"then"},{"speaker":"Frank Cowell","startTime":2649.235,"endTime":2649.355,"body":"to"},{"speaker":"Frank Cowell","startTime":2649.355,"endTime":2649.5350000000003,"body":"go"},{"speaker":"Frank Cowell","startTime":2649.5350000000003,"endTime":2649.655,"body":"to"},{"speaker":"Frank Cowell","startTime":2649.6600000000003,"endTime":2649.835,"body":"your"},{"speaker":"Frank Cowell","startTime":2649.835,"endTime":2650.135,"body":"point,"},{"speaker":"Frank Cowell","startTime":2650.135,"endTime":2650.255,"body":"to"},{"speaker":"Frank Cowell","startTime":2650.255,"endTime":2650.375,"body":"go"},{"speaker":"Frank Cowell","startTime":2650.375,"endTime":2650.465,"body":"to"},{"speaker":"Frank Cowell","startTime":2650.465,"endTime":2650.585,"body":"your"},{"speaker":"Frank Cowell","startTime":2650.585,"endTime":2650.945,"body":"question"},{"speaker":"Frank Cowell","startTime":2650.945,"endTime":2651.215,"body":"about"},{"speaker":"Frank Cowell","startTime":2651.215,"endTime":2651.4550000000004,"body":"like,"},{"speaker":"Frank Cowell","startTime":2651.8450000000003,"endTime":2652.025,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2652.025,"endTime":2652.145,"body":"you"},{"speaker":"Frank Cowell","startTime":2652.145,"endTime":2652.2650000000003,"body":"know,"},{"speaker":"Frank Cowell","startTime":2652.2650000000003,"endTime":2652.445,"body":"head"},{"speaker":"Frank Cowell","startTime":2652.445,"endTime":2652.5950000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2652.5950000000003,"endTime":2653.255,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2653.255,"endTime":2653.585,"body":"versus"},{"speaker":"Frank Cowell","startTime":2653.585,"endTime":2653.645,"body":"a"},{"speaker":"Frank Cowell","startTime":2653.645,"endTime":2653.8250000000003,"body":"head"},{"speaker":"Frank Cowell","startTime":2653.8250000000003,"endTime":2653.945,"body":"of"},{"speaker":"Frank Cowell","startTime":2653.9750000000004,"endTime":2654.755,"body":"Marette"},{"speaker":"Frank Cowell","startTime":2654.9950000000003,"endTime":2655.175,"body":"or"},{"speaker":"Frank Cowell","startTime":2655.4550000000004,"endTime":2656.0150000000003,"body":"Marks,"},{"speaker":"Frank Cowell","startTime":2656.525,"endTime":2656.6150000000002,"body":"I"},{"speaker":"Frank Cowell","startTime":2656.6200000000003,"endTime":2656.7650000000003,"body":"mean,"},{"speaker":"Frank Cowell","startTime":2656.7650000000003,"endTime":2656.795,"body":"I"},{"speaker":"Frank Cowell","startTime":2656.795,"endTime":2656.945,"body":"think"},{"speaker":"Frank Cowell","startTime":2656.945,"endTime":2657.155,"body":"that's"},{"speaker":"Frank Cowell","startTime":2657.155,"endTime":2657.4550000000004,"body":"really"},{"speaker":"Frank Cowell","startTime":2657.46,"endTime":2657.6650000000004,"body":"up"},{"speaker":"Frank Cowell","startTime":2657.6650000000004,"endTime":2657.9950000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2658.025,"endTime":2658.295,"body":"that"},{"speaker":"Frank Cowell","startTime":2658.295,"endTime":2658.655,"body":"org"},{"speaker":"Frank Cowell","startTime":2658.6600000000003,"endTime":2658.835,"body":"where"},{"speaker":"Frank Cowell","startTime":2658.835,"endTime":2658.9550000000004,"body":"they're"},{"speaker":"Frank Cowell","startTime":2658.96,"endTime":2659.2250000000004,"body":"trying"},{"speaker":"Frank Cowell","startTime":2659.2250000000004,"endTime":2659.315,"body":"to"},{"speaker":"Frank Cowell","startTime":2659.315,"endTime":2659.675,"body":"go"},{"speaker":"Frank Cowell","startTime":2659.675,"endTime":2659.9150000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2660.2450000000003,"endTime":2660.335,"body":"you"},{"speaker":"Frank Cowell","startTime":2660.335,"endTime":2660.4550000000004,"body":"know,"},{"speaker":"Frank Cowell","startTime":2660.46,"endTime":2660.635,"body":"who"},{"speaker":"Frank Cowell","startTime":2660.635,"endTime":2660.9950000000003,"body":"serves"},{"speaker":"Frank Cowell","startTime":2661.0,"endTime":2661.3250000000003,"body":"who."},{"speaker":"Frank Cowell","startTime":2661.505,"endTime":2661.835,"body":"And"},{"speaker":"Frank Cowell","startTime":2662.025,"endTime":2662.375,"body":"gi"},{"speaker":"Frank Cowell","startTime":2662.375,"endTime":2662.5750000000003,"body":"give"},{"speaker":"Frank Cowell","startTime":2662.5800000000004,"endTime":2662.6150000000002,"body":"me"},{"speaker":"Frank Cowell","startTime":2662.6200000000003,"endTime":2662.7050000000004,"body":"a"},{"speaker":"Frank Cowell","startTime":2662.7050000000004,"endTime":2663.0950000000003,"body":"why."},{"speaker":"Frank Cowell","startTime":2663.5750000000003,"endTime":2663.7850000000003,"body":"What's"},{"speaker":"Frank Cowell","startTime":2663.7900000000004,"endTime":2663.875,"body":"the"},{"speaker":"Frank Cowell","startTime":2663.875,"endTime":2664.445,"body":"justification,"},{"speaker":"Frank Cowell","startTime":2664.4500000000003,"endTime":2664.6850000000004,"body":"why"},{"speaker":"Frank Cowell","startTime":2664.6850000000004,"endTime":2664.8650000000002,"body":"would"},{"speaker":"Frank Cowell","startTime":2664.8650000000002,"endTime":2665.1650000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":2665.195,"endTime":2665.465,"body":"role"},{"speaker":"Frank Cowell","startTime":2665.465,"endTime":2665.9150000000004,"body":"exist?"},{"speaker":"Frank Cowell","startTime":2665.9150000000004,"endTime":2666.125,"body":"And,"},{"speaker":"Frank Cowell","startTime":2666.395,"endTime":2666.815,"body":"and,"},{"speaker":"Frank Cowell","startTime":2666.8250000000003,"endTime":2667.175,"body":"um,"},{"speaker":"Frank Cowell","startTime":2667.625,"endTime":2667.775,"body":"how"},{"speaker":"Frank Cowell","startTime":2667.775,"endTime":2667.925,"body":"does"},{"speaker":"Frank Cowell","startTime":2667.925,"endTime":2668.0150000000003,"body":"it"},{"speaker":"Frank Cowell","startTime":2668.0150000000003,"endTime":2668.7050000000004,"body":"interconnect"},{"speaker":"Frank Cowell","startTime":2668.7050000000004,"endTime":2668.795,"body":"to"},{"speaker":"Frank Cowell","startTime":2668.795,"endTime":2669.275,"body":"marketing?"},{"speaker":"Frank Cowell","startTime":2669.275,"endTime":2669.635,"body":"And"},{"speaker":"Frank Cowell","startTime":2670.1150000000002,"endTime":2670.625,"body":"um,"},{"speaker":"Frank Cowell","startTime":2671.4350000000004,"endTime":2671.8250000000003,"body":"ultimately"},{"speaker":"Frank Cowell","startTime":2671.8250000000003,"endTime":2672.005,"body":"how"},{"speaker":"Frank Cowell","startTime":2672.005,"endTime":2672.125,"body":"is"},{"speaker":"Frank Cowell","startTime":2672.125,"endTime":2672.215,"body":"it"},{"speaker":"Frank Cowell","startTime":2672.215,"endTime":2672.3650000000002,"body":"gonna"},{"speaker":"Frank Cowell","startTime":2672.3650000000002,"endTime":2672.545,"body":"help"},{"speaker":"Frank Cowell","startTime":2672.545,"endTime":2672.6650000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2672.6650000000004,"endTime":2673.175,"body":"organization?"},{"speaker":"Mike Rizzo","startTime":2676.235,"endTime":2676.4750000000004,"body":"Yeah,"},{"speaker":"Mike Rizzo","startTime":2676.4750000000004,"endTime":2676.505,"body":"I."},{"speaker":"Frank Cowell","startTime":2676.505,"endTime":2676.6850000000004,"body":"it's"},{"speaker":"Frank Cowell","startTime":2676.6850000000004,"endTime":2676.985,"body":"just"},{"speaker":"Frank Cowell","startTime":2676.985,"endTime":2677.105,"body":"a,"},{"speaker":"Frank Cowell","startTime":2677.4350000000004,"endTime":2677.795,"body":"if"},{"speaker":"Frank Cowell","startTime":2677.795,"endTime":2677.9150000000004,"body":"it's"},{"speaker":"Frank Cowell","startTime":2677.9150000000004,"endTime":2678.1850000000004,"body":"just"},{"speaker":"Frank Cowell","startTime":2678.1850000000004,"endTime":2678.2450000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2678.2450000000003,"endTime":2678.605,"body":"data"},{"speaker":"Frank Cowell","startTime":2678.605,"endTime":2678.9350000000004,"body":"and,"},{"speaker":"Frank Cowell","startTime":2678.9350000000004,"endTime":2679.1150000000002,"body":"and"},{"speaker":"Frank Cowell","startTime":2679.1150000000002,"endTime":2679.715,"body":"feedback"},{"speaker":"Frank Cowell","startTime":2679.715,"endTime":2679.925,"body":"and"},{"speaker":"Frank Cowell","startTime":2679.925,"endTime":2680.645,"body":"insights"},{"speaker":"Frank Cowell","startTime":2681.0950000000003,"endTime":2681.3050000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2681.3050000000003,"endTime":2681.5750000000003,"body":"just"},{"speaker":"Frank Cowell","startTime":2681.905,"endTime":2682.385,"body":"affect"},{"speaker":"Frank Cowell","startTime":2682.385,"endTime":2683.105,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2683.105,"endTime":2683.7050000000004,"body":"decisions,"},{"speaker":"Frank Cowell","startTime":2683.7050000000004,"endTime":2683.885,"body":"well"},{"speaker":"Frank Cowell","startTime":2683.885,"endTime":2684.005,"body":"then"},{"speaker":"Frank Cowell","startTime":2684.005,"endTime":2684.0950000000003,"body":"they"},{"speaker":"Frank Cowell","startTime":2684.0950000000003,"endTime":2684.335,"body":"probably"},{"speaker":"Frank Cowell","startTime":2684.335,"endTime":2684.4550000000004,"body":"should"},{"speaker":"Frank Cowell","startTime":2684.4550000000004,"endTime":2684.635,"body":"just"},{"speaker":"Frank Cowell","startTime":2684.635,"endTime":2684.9350000000004,"body":"report"},{"speaker":"Frank Cowell","startTime":2684.9350000000004,"endTime":2685.025,"body":"to"},{"speaker":"Frank Cowell","startTime":2685.025,"endTime":2685.1150000000002,"body":"the"},{"speaker":"Frank Cowell","startTime":2685.255,"endTime":2685.375,"body":"head"},{"speaker":"Frank Cowell","startTime":2685.375,"endTime":2685.4950000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":2685.4950000000003,"endTime":2685.735,"body":"marketing."},{"speaker":"Mike Rizzo","startTime":2686.4950000000003,"endTime":2686.945,"body":"Mm."},{"speaker":"Mike Rizzo","startTime":2687.0950000000003,"endTime":2687.605,"body":"Yeah."},{"speaker":"Mike Rizzo","startTime":2688.625,"endTime":2688.715,"body":"I"},{"speaker":"Mike Rizzo","startTime":2688.715,"endTime":2688.8650000000002,"body":"think"},{"speaker":"Mike Rizzo","startTime":2689.045,"endTime":2689.2850000000003,"body":"we're"},{"speaker":"Mike Rizzo","startTime":2689.2900000000004,"endTime":2689.585,"body":"seeing,"},{"speaker":"Mike Rizzo","startTime":2690.1650000000004,"endTime":2690.7250000000004,"body":"we're"},{"speaker":"Mike Rizzo","startTime":2690.73,"endTime":2690.9350000000004,"body":"seeing"},{"speaker":"Mike Rizzo","startTime":2690.9350000000004,"endTime":2691.1150000000002,"body":"a"},{"speaker":"Mike Rizzo","startTime":2691.1200000000003,"endTime":2691.5350000000003,"body":"roll"},{"speaker":"Mike Rizzo","startTime":2691.5350000000003,"endTime":2691.8050000000003,"body":"up"},{"speaker":"Mike Rizzo","startTime":2691.835,"endTime":2692.7050000000004,"body":"of,"},{"speaker":"Mike Rizzo","startTime":2693.7250000000004,"endTime":2694.4150000000004,"body":"um,"},{"speaker":"Mike Rizzo","startTime":2695.0750000000003,"endTime":2695.355,"body":"functions"},{"speaker":"Mike Rizzo","startTime":2695.36,"endTime":2695.525,"body":"like"},{"speaker":"Mike Rizzo","startTime":2695.525,"endTime":2695.9750000000004,"body":"marketing"},{"speaker":"Mike Rizzo","startTime":2695.98,"endTime":2696.2450000000003,"body":"ops,"},{"speaker":"Mike Rizzo","startTime":2696.2450000000003,"endTime":2696.605,"body":"sales"},{"speaker":"Mike Rizzo","startTime":2696.605,"endTime":2696.905,"body":"ops,"},{"speaker":"Mike Rizzo","startTime":2696.905,"endTime":2696.965,"body":"et"},{"speaker":"Mike Rizzo","startTime":2697.235,"endTime":2697.4350000000004,"body":"cetera,"},{"speaker":"Mike Rizzo","startTime":2697.565,"endTime":2698.2250000000004,"body":"roll"},{"speaker":"Mike Rizzo","startTime":2698.2250000000004,"endTime":2699.215,"body":"into,"},{"speaker":"Mike Rizzo","startTime":2700.0550000000003,"endTime":2700.505,"body":"um,"},{"speaker":"Mike Rizzo","startTime":2700.565,"endTime":2700.8050000000003,"body":"sort"},{"speaker":"Mike Rizzo","startTime":2700.8050000000003,"endTime":2700.8650000000002,"body":"of"},{"speaker":"Mike Rizzo","startTime":2700.8650000000002,"endTime":2701.255,"body":"a,"},{"speaker":"Mike Rizzo","startTime":2701.26,"endTime":2701.4150000000004,"body":"a"},{"speaker":"Mike Rizzo","startTime":2701.7650000000003,"endTime":2702.4550000000004,"body":"umbrella,"},{"speaker":"Mike Rizzo","startTime":2702.5150000000003,"endTime":2703.2650000000003,"body":"categorical"},{"speaker":"Mike Rizzo","startTime":2703.2650000000003,"endTime":2703.445,"body":"sort"},{"speaker":"Mike Rizzo","startTime":2703.4500000000003,"endTime":2703.5350000000003,"body":"of"},{"speaker":"Mike Rizzo","startTime":2703.5350000000003,"endTime":2704.2250000000004,"body":"operational"},{"speaker":"Mike Rizzo","startTime":2704.2250000000004,"endTime":2705.005,"body":"organization."},{"speaker":"Mike Rizzo","startTime":2705.005,"endTime":2705.0950000000003,"body":"It's."},{"speaker":"Mike Rizzo","startTime":2706.61,"endTime":2707.1200000000003,"body":"Basically"},{"speaker":"Mike Rizzo","startTime":2707.1200000000003,"endTime":2707.51,"body":"becoming"},{"speaker":"Mike Rizzo","startTime":2707.51,"endTime":2707.75,"body":"rev"},{"speaker":"Mike Rizzo","startTime":2707.75,"endTime":2708.05,"body":"ops"},{"speaker":"Mike Rizzo","startTime":2708.05,"endTime":2708.5,"body":"now."},{"speaker":"Mike Rizzo","startTime":2709.25,"endTime":2709.94,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":2711.5600000000004,"endTime":2711.92,"body":"but"},{"speaker":"Mike Rizzo","startTime":2711.925,"endTime":2712.0400000000004,"body":"I"},{"speaker":"Mike Rizzo","startTime":2712.0400000000004,"endTime":2712.2200000000003,"body":"think"},{"speaker":"Mike Rizzo","startTime":2712.2200000000003,"endTime":2712.3700000000003,"body":"there's"},{"speaker":"Mike Rizzo","startTime":2712.3700000000003,"endTime":2712.6400000000003,"body":"still"},{"speaker":"Mike Rizzo","startTime":2712.6400000000003,"endTime":2712.9100000000003,"body":"always,"},{"speaker":"Mike Rizzo","startTime":2712.94,"endTime":2713.0600000000004,"body":"you"},{"speaker":"Mike Rizzo","startTime":2713.0600000000004,"endTime":2713.21,"body":"know,"},{"speaker":"Mike Rizzo","startTime":2713.2400000000002,"endTime":2713.5400000000004,"body":"there's"},{"speaker":"Mike Rizzo","startTime":2713.5400000000004,"endTime":2713.63,"body":"a,"},{"speaker":"Mike Rizzo","startTime":2713.63,"endTime":2713.9300000000003,"body":"there's"},{"speaker":"Mike Rizzo","startTime":2713.9300000000003,"endTime":2714.05,"body":"a"},{"speaker":"Mike Rizzo","startTime":2714.05,"endTime":2714.44,"body":"need"},{"speaker":"Mike Rizzo","startTime":2714.445,"endTime":2714.6800000000003,"body":"to,"},{"speaker":"Mike Rizzo","startTime":2715.1000000000004,"endTime":2715.73,"body":"essentially"},{"speaker":"Mike Rizzo","startTime":2716.0600000000004,"endTime":2716.3,"body":"in"},{"speaker":"Mike Rizzo","startTime":2716.3,"endTime":2716.36,"body":"the"},{"speaker":"Mike Rizzo","startTime":2716.36,"endTime":2716.69,"body":"world"},{"speaker":"Mike Rizzo","startTime":2716.695,"endTime":2716.78,"body":"we're"},{"speaker":"Mike Rizzo","startTime":2717.11,"endTime":2717.19,"body":"all"},{"speaker":"Mike Rizzo","startTime":2717.195,"endTime":2717.4100000000003,"body":"sitting"},{"speaker":"Mike Rizzo","startTime":2717.5600000000004,"endTime":2717.92,"body":"in,"},{"speaker":"Mike Rizzo","startTime":2717.98,"endTime":2718.2200000000003,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":2718.2200000000003,"endTime":2718.9100000000003,"body":"offices"},{"speaker":"Mike Rizzo","startTime":2719.57,"endTime":2719.9300000000003,"body":"have"},{"speaker":"Mike Rizzo","startTime":2719.9300000000003,"endTime":2720.0800000000004,"body":"that"},{"speaker":"Mike Rizzo","startTime":2720.085,"endTime":2720.44,"body":"person"},{"speaker":"Mike Rizzo","startTime":2720.44,"endTime":2720.92,"body":"sitting"},{"speaker":"Mike Rizzo","startTime":2720.92,"endTime":2721.07,"body":"in"},{"speaker":"Mike Rizzo","startTime":2721.07,"endTime":2721.52,"body":"that,"},{"speaker":"Mike Rizzo","startTime":2721.7900000000004,"endTime":2722.27,"body":"that"},{"speaker":"Mike Rizzo","startTime":2722.3300000000004,"endTime":2722.96,"body":"environment,"},{"speaker":"Mike Rizzo","startTime":2722.965,"endTime":2723.2000000000003,"body":"right?"},{"speaker":"Mike Rizzo","startTime":2723.2000000000003,"endTime":2723.38,"body":"With"},{"speaker":"Mike Rizzo","startTime":2723.38,"endTime":2723.59,"body":"that"},{"speaker":"Mike Rizzo","startTime":2723.59,"endTime":2724.07,"body":"team"},{"speaker":"Mike Rizzo","startTime":2724.0750000000003,"endTime":2724.67,"body":"interacting"},{"speaker":"Mike Rizzo","startTime":2724.67,"endTime":2724.82,"body":"on"},{"speaker":"Mike Rizzo","startTime":2724.82,"endTime":2725.03,"body":"those"},{"speaker":"Mike Rizzo","startTime":2725.0350000000003,"endTime":2725.36,"body":"daily"},{"speaker":"Mike Rizzo","startTime":2725.36,"endTime":2726.17,"body":"meetings."},{"speaker":"Mike Rizzo","startTime":2726.23,"endTime":2726.8300000000004,"body":"Um,"},{"speaker":"Mike Rizzo","startTime":2727.2200000000003,"endTime":2727.7000000000003,"body":"even"},{"speaker":"Mike Rizzo","startTime":2727.7000000000003,"endTime":2727.8500000000004,"body":"though"},{"speaker":"Mike Rizzo","startTime":2727.8500000000004,"endTime":2727.9700000000003,"body":"you"},{"speaker":"Mike Rizzo","startTime":2727.9700000000003,"endTime":2728.2400000000002,"body":"might"},{"speaker":"Mike Rizzo","startTime":2728.27,"endTime":2728.7200000000003,"body":"report"},{"speaker":"Mike Rizzo","startTime":2728.7200000000003,"endTime":2729.1400000000003,"body":"directly"},{"speaker":"Mike Rizzo","startTime":2729.1400000000003,"endTime":2729.3500000000004,"body":"to"},{"speaker":"Mike Rizzo","startTime":2729.3500000000004,"endTime":2729.7400000000002,"body":"someone"},{"speaker":"Mike Rizzo","startTime":2729.7400000000002,"endTime":2729.8300000000004,"body":"in"},{"speaker":"Mike Rizzo","startTime":2729.8300000000004,"endTime":2730.19,"body":"another"},{"speaker":"Mike Rizzo","startTime":2730.19,"endTime":2730.82,"body":"operational"},{"speaker":"Mike Rizzo","startTime":2730.82,"endTime":2731.36,"body":"function,"},{"speaker":"Frank Cowell","startTime":2732.045,"endTime":2732.255,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":2732.255,"endTime":2732.405,"body":"You"},{"speaker":"Frank Cowell","startTime":2732.405,"endTime":2732.5550000000003,"body":"know,"},{"speaker":"Frank Cowell","startTime":2732.5550000000003,"endTime":2732.8250000000003,"body":"like"},{"speaker":"Frank Cowell","startTime":2732.855,"endTime":2733.0350000000003,"body":"when"},{"speaker":"Frank Cowell","startTime":2733.0350000000003,"endTime":2733.155,"body":"we"},{"speaker":"Frank Cowell","startTime":2733.155,"endTime":2733.3050000000003,"body":"think"},{"speaker":"Frank Cowell","startTime":2733.3050000000003,"endTime":2733.635,"body":"about,"},{"speaker":"Frank Cowell","startTime":2734.4150000000004,"endTime":2734.625,"body":"and"},{"speaker":"Frank Cowell","startTime":2734.625,"endTime":2734.6850000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":2734.6850000000004,"endTime":2735.0150000000003,"body":"mentioned"},{"speaker":"Frank Cowell","startTime":2735.0150000000003,"endTime":2735.1650000000004,"body":"this"},{"speaker":"Frank Cowell","startTime":2735.1650000000004,"endTime":2735.195,"body":"a"},{"speaker":"Frank Cowell","startTime":2735.195,"endTime":2735.4950000000003,"body":"moment"},{"speaker":"Frank Cowell","startTime":2735.4950000000003,"endTime":2735.885,"body":"ago,"},{"speaker":"Frank Cowell","startTime":2735.945,"endTime":2736.2450000000003,"body":"like"},{"speaker":"Frank Cowell","startTime":2736.2450000000003,"endTime":2736.425,"body":"in"},{"speaker":"Frank Cowell","startTime":2736.425,"endTime":2736.6650000000004,"body":"my"},{"speaker":"Frank Cowell","startTime":2736.6650000000004,"endTime":2737.1150000000002,"body":"worldview,"},{"speaker":"Frank Cowell","startTime":2737.1150000000002,"endTime":2737.295,"body":"who"},{"speaker":"Frank Cowell","startTime":2737.295,"endTime":2737.385,"body":"I"},{"speaker":"Frank Cowell","startTime":2737.385,"endTime":2737.6850000000004,"body":"think"},{"speaker":"Frank Cowell","startTime":2737.6850000000004,"endTime":2737.985,"body":"Rev"},{"speaker":"Frank Cowell","startTime":2738.255,"endTime":2738.7650000000003,"body":"reports"},{"speaker":"Frank Cowell","startTime":2738.7650000000003,"endTime":2739.3650000000002,"body":"into,"},{"speaker":"Frank Cowell","startTime":2739.905,"endTime":2740.085,"body":"um,"},{"speaker":"Frank Cowell","startTime":2740.1150000000002,"endTime":2740.2050000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":2740.2050000000004,"endTime":2740.385,"body":"think"},{"speaker":"Frank Cowell","startTime":2740.385,"endTime":2740.5350000000003,"body":"it's"},{"speaker":"Frank Cowell","startTime":2740.5350000000003,"endTime":2741.195,"body":"important"},{"speaker":"Frank Cowell","startTime":2741.2000000000003,"endTime":2741.5550000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2741.855,"endTime":2742.145,"body":"I"},{"speaker":"Frank Cowell","startTime":2742.15,"endTime":2742.1850000000004,"body":"like"},{"speaker":"Frank Cowell","startTime":2742.1850000000004,"endTime":2742.335,"body":"the"},{"speaker":"Frank Cowell","startTime":2742.34,"endTime":2742.875,"body":"worldview"},{"speaker":"Frank Cowell","startTime":2742.875,"endTime":2743.145,"body":"that"},{"speaker":"Frank Cowell","startTime":2743.145,"endTime":2743.2650000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2743.2650000000003,"endTime":2743.5950000000003,"body":"rev."},{"speaker":"Frank Cowell","startTime":2744.77,"endTime":2745.3700000000003,"body":"Um,"},{"speaker":"Frank Cowell","startTime":2745.6400000000003,"endTime":2745.88,"body":"is"},{"speaker":"Frank Cowell","startTime":2745.88,"endTime":2746.03,"body":"a,"},{"speaker":"Frank Cowell","startTime":2746.03,"endTime":2746.21,"body":"a"},{"speaker":"Frank Cowell","startTime":2746.215,"endTime":2746.7200000000003,"body":"small"},{"speaker":"Frank Cowell","startTime":2746.7200000000003,"endTime":2746.8700000000003,"body":"but"},{"speaker":"Frank Cowell","startTime":2746.8700000000003,"endTime":2747.6200000000003,"body":"specialized"},{"speaker":"Frank Cowell","startTime":2747.6200000000003,"endTime":2748.19,"body":"team"},{"speaker":"Frank Cowell","startTime":2748.19,"endTime":2748.52,"body":"that"},{"speaker":"Frank Cowell","startTime":2748.52,"endTime":2748.82,"body":"is"},{"speaker":"Frank Cowell","startTime":2748.82,"endTime":2748.94,"body":"a"},{"speaker":"Frank Cowell","startTime":2748.94,"endTime":2749.21,"body":"right"},{"speaker":"Frank Cowell","startTime":2749.21,"endTime":2749.48,"body":"hand"},{"speaker":"Frank Cowell","startTime":2749.48,"endTime":2749.5400000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2749.5400000000004,"endTime":2749.63,"body":"the"},{"speaker":"Frank Cowell","startTime":2750.2000000000003,"endTime":2750.26,"body":"COO"},{"speaker":"Frank Cowell","startTime":2750.26,"endTime":2750.6200000000003,"body":"because"},{"speaker":"Frank Cowell","startTime":2750.6200000000003,"endTime":2750.8,"body":"it"},{"speaker":"Frank Cowell","startTime":2750.8,"endTime":2751.2200000000003,"body":"really"},{"speaker":"Frank Cowell","startTime":2751.2200000000003,"endTime":2751.82,"body":"truly"},{"speaker":"Frank Cowell","startTime":2751.82,"endTime":2752.21,"body":"is"},{"speaker":"Frank Cowell","startTime":2752.6000000000004,"endTime":2752.8700000000003,"body":"about"},{"speaker":"Frank Cowell","startTime":2752.8700000000003,"endTime":2753.2900000000004,"body":"enabling"},{"speaker":"Frank Cowell","startTime":2753.2900000000004,"endTime":2753.5,"body":"that"},{"speaker":"Frank Cowell","startTime":2754.0400000000004,"endTime":2754.1000000000004,"body":"COO"},{"speaker":"Frank Cowell","startTime":2754.1000000000004,"endTime":2754.28,"body":"to"},{"speaker":"Frank Cowell","startTime":2754.28,"endTime":2754.76,"body":"fulfill"},{"speaker":"Frank Cowell","startTime":2754.7650000000003,"endTime":2755.03,"body":"their"},{"speaker":"Frank Cowell","startTime":2755.03,"endTime":2755.51,"body":"personal"},{"speaker":"Frank Cowell","startTime":2755.5150000000003,"endTime":2755.9,"body":"mission"},{"speaker":"Frank Cowell","startTime":2755.9,"endTime":2756.23,"body":"within"},{"speaker":"Frank Cowell","startTime":2756.23,"endTime":2756.32,"body":"the"},{"speaker":"Frank Cowell","startTime":2756.32,"endTime":2756.6800000000003,"body":"org,"},{"speaker":"Frank Cowell","startTime":2757.0400000000004,"endTime":2757.25,"body":"which"},{"speaker":"Frank Cowell","startTime":2757.255,"endTime":2757.5800000000004,"body":"is,"},{"speaker":"Frank Cowell","startTime":2757.94,"endTime":2758.0600000000004,"body":"you"},{"speaker":"Frank Cowell","startTime":2758.0600000000004,"endTime":2758.2400000000002,"body":"know,"},{"speaker":"Frank Cowell","startTime":2758.27,"endTime":2758.7200000000003,"body":"increase"},{"speaker":"Frank Cowell","startTime":2758.7200000000003,"endTime":2759.0800000000004,"body":"revenue,"},{"speaker":"Frank Cowell","startTime":2759.0800000000004,"endTime":2759.3500000000004,"body":"drop"},{"speaker":"Frank Cowell","startTime":2759.3500000000004,"endTime":2759.53,"body":"more"},{"speaker":"Frank Cowell","startTime":2759.53,"endTime":2759.8900000000003,"body":"profit"},{"speaker":"Frank Cowell","startTime":2759.8900000000003,"endTime":2759.98,"body":"to"},{"speaker":"Frank Cowell","startTime":2759.98,"endTime":2760.1000000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2760.1000000000004,"endTime":2760.3700000000003,"body":"bottom"},{"speaker":"Frank Cowell","startTime":2760.3700000000003,"endTime":2760.67,"body":"line."},{"speaker":"Frank Cowell","startTime":2761.3,"endTime":2761.5400000000004,"body":"And"},{"speaker":"Frank Cowell","startTime":2761.5400000000004,"endTime":2762.1400000000003,"body":"so,"},{"speaker":"Frank Cowell","startTime":2762.23,"endTime":2762.7400000000002,"body":"um,"},{"speaker":"Frank Cowell","startTime":2762.92,"endTime":2763.13,"body":"and"},{"speaker":"Frank Cowell","startTime":2763.135,"endTime":2763.25,"body":"I"},{"speaker":"Frank Cowell","startTime":2763.25,"endTime":2763.5800000000004,"body":"think"},{"speaker":"Frank Cowell","startTime":2763.5800000000004,"endTime":2763.82,"body":"that's,"},{"speaker":"Frank Cowell","startTime":2763.82,"endTime":2764.0,"body":"in"},{"speaker":"Frank Cowell","startTime":2764.0,"endTime":2764.21,"body":"my"},{"speaker":"Frank Cowell","startTime":2764.215,"endTime":2764.51,"body":"worldview,"},{"speaker":"Frank Cowell","startTime":2764.51,"endTime":2764.5400000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":2764.5400000000004,"endTime":2764.7200000000003,"body":"think"},{"speaker":"Frank Cowell","startTime":2764.7200000000003,"endTime":2764.8700000000003,"body":"that's"},{"speaker":"Frank Cowell","startTime":2764.8700000000003,"endTime":2765.65,"body":"important"},{"speaker":"Frank Cowell","startTime":2765.71,"endTime":2765.9500000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2765.9500000000003,"endTime":2766.1000000000004,"body":"they"},{"speaker":"Frank Cowell","startTime":2766.1000000000004,"endTime":2766.3700000000003,"body":"have"},{"speaker":"Frank Cowell","startTime":2766.3700000000003,"endTime":2766.55,"body":"that"},{"speaker":"Frank Cowell","startTime":2766.55,"endTime":2766.88,"body":"kind"},{"speaker":"Frank Cowell","startTime":2766.88,"endTime":2767.0600000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2767.15,"endTime":2767.8100000000004,"body":"connectedness"},{"speaker":"Frank Cowell","startTime":2767.8100000000004,"endTime":2767.9,"body":"to"},{"speaker":"Frank Cowell","startTime":2767.9,"endTime":2767.9900000000002,"body":"the"},{"speaker":"Frank Cowell","startTime":2768.4700000000003,"endTime":2768.53,"body":"COO"},{"speaker":"Frank Cowell","startTime":2768.53,"endTime":2769.0400000000004,"body":"because"},{"speaker":"Frank Cowell","startTime":2769.6400000000003,"endTime":2770.1200000000003,"body":"they"},{"speaker":"Frank Cowell","startTime":2770.1200000000003,"endTime":2770.9,"body":"oftentimes"},{"speaker":"Frank Cowell","startTime":2770.9,"endTime":2771.02,"body":"will"},{"speaker":"Frank Cowell","startTime":2771.02,"endTime":2771.26,"body":"have"},{"speaker":"Frank Cowell","startTime":2771.2650000000003,"endTime":2771.5,"body":"to"},{"speaker":"Frank Cowell","startTime":2771.5,"endTime":2772.01,"body":"influence"},{"speaker":"Frank Cowell","startTime":2772.0150000000003,"endTime":2772.19,"body":"what's"},{"speaker":"Frank Cowell","startTime":2772.19,"endTime":2772.5800000000004,"body":"happening"},{"speaker":"Frank Cowell","startTime":2772.5800000000004,"endTime":2772.67,"body":"in"},{"speaker":"Frank Cowell","startTime":2772.675,"endTime":2773.0600000000004,"body":"marketing."},{"speaker":"Frank Cowell","startTime":2774.05,"endTime":2774.26,"body":"And"},{"speaker":"Frank Cowell","startTime":2774.26,"endTime":2775.01,"body":"operations"},{"speaker":"Frank Cowell","startTime":2775.28,"endTime":2775.4300000000003,"body":"as"},{"speaker":"Frank Cowell","startTime":2775.4300000000003,"endTime":2775.52,"body":"they"},{"speaker":"Frank Cowell","startTime":2775.52,"endTime":2775.73,"body":"try"},{"speaker":"Frank Cowell","startTime":2775.73,"endTime":2775.8500000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":2775.8500000000004,"endTime":2776.09,"body":"tie"},{"speaker":"Frank Cowell","startTime":2776.09,"endTime":2776.3,"body":"those"},{"speaker":"Frank Cowell","startTime":2776.3,"endTime":2776.48,"body":"three"},{"speaker":"Frank Cowell","startTime":2776.48,"endTime":2776.9900000000002,"body":"together."},{"speaker":"Frank Cowell","startTime":2777.26,"endTime":2777.38,"body":"And"},{"speaker":"Frank Cowell","startTime":2777.38,"endTime":2777.59,"body":"so"},{"speaker":"Frank Cowell","startTime":2777.59,"endTime":2778.0400000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":2778.28,"endTime":2778.7900000000004,"body":"function,"},{"speaker":"Frank Cowell","startTime":2778.7900000000004,"endTime":2779.03,"body":"that"},{"speaker":"Frank Cowell","startTime":2779.03,"endTime":2779.6000000000004,"body":"role"},{"speaker":"Frank Cowell","startTime":2779.9900000000002,"endTime":2780.5600000000004,"body":"needs"},{"speaker":"Frank Cowell","startTime":2780.5600000000004,"endTime":2780.92,"body":"the"},{"speaker":"Frank Cowell","startTime":2780.98,"endTime":2781.67,"body":"authority"},{"speaker":"Frank Cowell","startTime":2781.67,"endTime":2781.8500000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":2781.8500000000004,"endTime":2782.1200000000003,"body":"needs"},{"speaker":"Frank Cowell","startTime":2782.125,"endTime":2782.2400000000002,"body":"the"},{"speaker":"Frank Cowell","startTime":2782.2400000000002,"endTime":2782.78,"body":"clout"},{"speaker":"Frank Cowell","startTime":2783.23,"endTime":2783.44,"body":"of"},{"speaker":"Frank Cowell","startTime":2783.4700000000003,"endTime":2783.8,"body":"being"},{"speaker":"Frank Cowell","startTime":2783.8,"endTime":2783.9500000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2783.9500000000003,"endTime":2784.4900000000002,"body":"COO's"},{"speaker":"Frank Cowell","startTime":2784.4900000000002,"endTime":2784.73,"body":"right"},{"speaker":"Frank Cowell","startTime":2784.735,"endTime":2785.0,"body":"hand"},{"speaker":"Frank Cowell","startTime":2785.005,"endTime":2785.3900000000003,"body":"team."},{"speaker":"Frank Cowell","startTime":2785.3900000000003,"endTime":2785.57,"body":"Does"},{"speaker":"Frank Cowell","startTime":2785.57,"endTime":2785.7200000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2785.7200000000003,"endTime":2785.8700000000003,"body":"make"},{"speaker":"Frank Cowell","startTime":2785.875,"endTime":2786.32,"body":"sense?"},{"speaker":"Frank Cowell","startTime":2786.8,"endTime":2787.13,"body":"Because"},{"speaker":"Frank Cowell","startTime":2787.13,"endTime":2787.2200000000003,"body":"I"},{"speaker":"Frank Cowell","startTime":2787.2200000000003,"endTime":2787.4300000000003,"body":"think"},{"speaker":"Frank Cowell","startTime":2787.4300000000003,"endTime":2787.61,"body":"what"},{"speaker":"Frank Cowell","startTime":2787.61,"endTime":2787.7900000000004,"body":"I've"},{"speaker":"Frank Cowell","startTime":2787.795,"endTime":2788.15,"body":"often"},{"speaker":"Frank Cowell","startTime":2788.15,"endTime":2788.4500000000003,"body":"seen"},{"speaker":"Frank Cowell","startTime":2788.4550000000004,"endTime":2788.5400000000004,"body":"in"},{"speaker":"Frank Cowell","startTime":2788.5400000000004,"endTime":2788.6000000000004,"body":"a"},{"speaker":"Frank Cowell","startTime":2788.6000000000004,"endTime":2788.75,"body":"lot"},{"speaker":"Frank Cowell","startTime":2788.755,"endTime":2788.8100000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2788.8100000000004,"endTime":2788.96,"body":"these"},{"speaker":"Frank Cowell","startTime":2788.96,"endTime":2789.59,"body":"organizations,"},{"speaker":"Frank Cowell","startTime":2789.59,"endTime":2789.71,"body":"they"},{"speaker":"Frank Cowell","startTime":2789.71,"endTime":2789.8900000000003,"body":"get"},{"speaker":"Frank Cowell","startTime":2789.895,"endTime":2790.1600000000003,"body":"hung"},{"speaker":"Frank Cowell","startTime":2790.1600000000003,"endTime":2790.4,"body":"up"},{"speaker":"Frank Cowell","startTime":2790.4,"endTime":2790.82,"body":"on,"},{"speaker":"Frank Cowell","startTime":2791.5600000000004,"endTime":2792.05,"body":"well,"},{"speaker":"Frank Cowell","startTime":2792.32,"endTime":2792.6200000000003,"body":"when"},{"speaker":"Frank Cowell","startTime":2792.6200000000003,"endTime":2792.77,"body":"is"},{"speaker":"Frank Cowell","startTime":2792.77,"endTime":2793.13,"body":"this"},{"speaker":"Frank Cowell","startTime":2793.13,"endTime":2793.4300000000003,"body":"Rev?"},{"speaker":"Frank Cowell","startTime":2793.4350000000004,"endTime":2793.5800000000004,"body":"And"},{"speaker":"Frank Cowell","startTime":2793.76,"endTime":2793.9100000000003,"body":"when"},{"speaker":"Frank Cowell","startTime":2793.9100000000003,"endTime":2794.03,"body":"is"},{"speaker":"Frank Cowell","startTime":2794.03,"endTime":2794.3,"body":"this"},{"speaker":"Frank Cowell","startTime":2794.3,"endTime":2794.6000000000004,"body":"just"},{"speaker":"Frank Cowell","startTime":2794.6000000000004,"endTime":2795.26,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2795.26,"endTime":2795.6800000000003,"body":"stuff?"},{"speaker":"Frank Cowell","startTime":2795.6800000000003,"endTime":2795.8300000000004,"body":"Or"},{"speaker":"Frank Cowell","startTime":2795.8300000000004,"endTime":2796.01,"body":"when"},{"speaker":"Frank Cowell","startTime":2796.01,"endTime":2796.13,"body":"is"},{"speaker":"Frank Cowell","startTime":2796.13,"endTime":2796.3100000000004,"body":"this"},{"speaker":"Frank Cowell","startTime":2796.3100000000004,"endTime":2796.55,"body":"Rev"},{"speaker":"Frank Cowell","startTime":2796.76,"endTime":2796.8500000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2796.8500000000004,"endTime":2797.0,"body":"when"},{"speaker":"Frank Cowell","startTime":2797.0,"endTime":2797.15,"body":"is"},{"speaker":"Frank Cowell","startTime":2797.15,"endTime":2797.3900000000003,"body":"this"},{"speaker":"Frank Cowell","startTime":2797.3900000000003,"endTime":2797.69,"body":"just"},{"speaker":"Frank Cowell","startTime":2797.69,"endTime":2798.17,"body":"sales"},{"speaker":"Frank Cowell","startTime":2798.17,"endTime":2798.38,"body":"or"},{"speaker":"Frank Cowell","startTime":2798.6200000000003,"endTime":2799.0400000000004,"body":"client"},{"speaker":"Frank Cowell","startTime":2799.0400000000004,"endTime":2799.52,"body":"services"},{"speaker":"Frank Cowell","startTime":2799.525,"endTime":2799.88,"body":"stuff?"},{"speaker":"Frank Cowell","startTime":2800.57,"endTime":2801.05,"body":"And."},{"speaker":"Frank Cowell","startTime":2802.4150000000004,"endTime":2802.5950000000003,"body":"I,"},{"speaker":"Frank Cowell","startTime":2802.5950000000003,"endTime":2802.8650000000002,"body":"I've"},{"speaker":"Frank Cowell","startTime":2802.8650000000002,"endTime":2803.4350000000004,"body":"personally"},{"speaker":"Frank Cowell","startTime":2803.4350000000004,"endTime":2803.7650000000003,"body":"seen"},{"speaker":"Frank Cowell","startTime":2803.7650000000003,"endTime":2803.855,"body":"a"},{"speaker":"Frank Cowell","startTime":2803.855,"endTime":2804.1850000000004,"body":"lot"},{"speaker":"Frank Cowell","startTime":2804.1850000000004,"endTime":2804.4550000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2804.4550000000004,"endTime":2804.6650000000004,"body":"Rev"},{"speaker":"Frank Cowell","startTime":2804.905,"endTime":2805.2050000000004,"body":"people."},{"speaker":"Frank Cowell","startTime":2805.2050000000004,"endTime":2805.385,"body":"Then"},{"speaker":"Frank Cowell","startTime":2805.385,"endTime":2805.715,"body":"just"},{"speaker":"Frank Cowell","startTime":2805.835,"endTime":2806.045,"body":"all"},{"speaker":"Frank Cowell","startTime":2806.045,"endTime":2806.105,"body":"of"},{"speaker":"Frank Cowell","startTime":2806.105,"endTime":2806.135,"body":"a"},{"speaker":"Frank Cowell","startTime":2806.135,"endTime":2806.405,"body":"sudden"},{"speaker":"Frank Cowell","startTime":2806.405,"endTime":2806.525,"body":"they're"},{"speaker":"Frank Cowell","startTime":2806.525,"endTime":2806.795,"body":"just"},{"speaker":"Frank Cowell","startTime":2807.1850000000004,"endTime":2807.5150000000003,"body":"doing"},{"speaker":"Frank Cowell","startTime":2807.5150000000003,"endTime":2807.875,"body":"regular"},{"speaker":"Frank Cowell","startTime":2807.875,"endTime":2808.025,"body":"old"},{"speaker":"Frank Cowell","startTime":2808.025,"endTime":2808.385,"body":"marketing"},{"speaker":"Frank Cowell","startTime":2808.385,"endTime":2808.655,"body":"work."},{"speaker":"Frank Cowell","startTime":2809.0150000000003,"endTime":2809.105,"body":"And"},{"speaker":"Frank Cowell","startTime":2809.105,"endTime":2809.2250000000004,"body":"so"},{"speaker":"Frank Cowell","startTime":2809.2250000000004,"endTime":2809.375,"body":"there's"},{"speaker":"Frank Cowell","startTime":2809.375,"endTime":2809.4350000000004,"body":"a"},{"speaker":"Frank Cowell","startTime":2809.4350000000004,"endTime":2809.645,"body":"lot"},{"speaker":"Frank Cowell","startTime":2809.645,"endTime":2809.7050000000004,"body":"of"},{"speaker":"Frank Cowell","startTime":2809.7050000000004,"endTime":2810.275,"body":"confusion"},{"speaker":"Frank Cowell","startTime":2810.275,"endTime":2810.485,"body":"as"},{"speaker":"Frank Cowell","startTime":2810.485,"endTime":2810.605,"body":"to"},{"speaker":"Frank Cowell","startTime":2810.605,"endTime":2810.875,"body":"like,"},{"speaker":"Frank Cowell","startTime":2811.5350000000003,"endTime":2811.8050000000003,"body":"who's"},{"speaker":"Frank Cowell","startTime":2811.8050000000003,"endTime":2812.0150000000003,"body":"got"},{"speaker":"Frank Cowell","startTime":2812.0150000000003,"endTime":2812.255,"body":"the,"},{"speaker":"Frank Cowell","startTime":2812.315,"endTime":2812.465,"body":"the"},{"speaker":"Frank Cowell","startTime":2812.465,"endTime":2812.885,"body":"authority"},{"speaker":"Frank Cowell","startTime":2812.885,"endTime":2813.215,"body":"to"},{"speaker":"Frank Cowell","startTime":2813.215,"endTime":2813.4550000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2813.4550000000004,"endTime":2813.695,"body":"why"},{"speaker":"Frank Cowell","startTime":2813.7000000000003,"endTime":2813.875,"body":"does"},{"speaker":"Frank Cowell","startTime":2813.875,"endTime":2813.9950000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2813.9950000000003,"endTime":2814.235,"body":"role"},{"speaker":"Frank Cowell","startTime":2814.2400000000002,"endTime":2814.505,"body":"even"},{"speaker":"Frank Cowell","startTime":2814.505,"endTime":2814.925,"body":"exist?"},{"speaker":"Frank Cowell","startTime":2814.925,"endTime":2815.255,"body":"So,"},{"speaker":"Frank Cowell","startTime":2815.645,"endTime":2816.1850000000004,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2816.5750000000003,"endTime":2816.755,"body":"I"},{"speaker":"Frank Cowell","startTime":2816.755,"endTime":2817.2650000000003,"body":"personally"},{"speaker":"Frank Cowell","startTime":2817.2650000000003,"endTime":2817.4750000000004,"body":"think,"},{"speaker":"Frank Cowell","startTime":2817.4750000000004,"endTime":2818.045,"body":"again,"},{"speaker":"Frank Cowell","startTime":2818.3450000000003,"endTime":2818.645,"body":"rev"},{"speaker":"Frank Cowell","startTime":2818.855,"endTime":2819.395,"body":"exists"},{"speaker":"Frank Cowell","startTime":2819.545,"endTime":2819.965,"body":"purely"},{"speaker":"Frank Cowell","startTime":2819.9700000000003,"endTime":2820.2650000000003,"body":"to,"},{"speaker":"Frank Cowell","startTime":2820.655,"endTime":2820.895,"body":"to"},{"speaker":"Frank Cowell","startTime":2820.895,"endTime":2821.675,"body":"maximize"},{"speaker":"Frank Cowell","startTime":2821.675,"endTime":2822.125,"body":"revenue"},{"speaker":"Frank Cowell","startTime":2822.125,"endTime":2822.695,"body":"potential"},{"speaker":"Frank Cowell","startTime":2822.755,"endTime":2822.875,"body":"and"},{"speaker":"Frank Cowell","startTime":2822.875,"endTime":2823.175,"body":"drop"},{"speaker":"Frank Cowell","startTime":2823.175,"endTime":2823.4150000000004,"body":"more"},{"speaker":"Frank Cowell","startTime":2823.4150000000004,"endTime":2823.5350000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2823.5350000000003,"endTime":2823.625,"body":"the"},{"speaker":"Frank Cowell","startTime":2823.625,"endTime":2823.925,"body":"bottom"},{"speaker":"Frank Cowell","startTime":2823.925,"endTime":2824.195,"body":"line."},{"speaker":"Frank Cowell","startTime":2824.465,"endTime":2824.7050000000004,"body":"That's"},{"speaker":"Frank Cowell","startTime":2824.7050000000004,"endTime":2824.9750000000004,"body":"it."},{"speaker":"Frank Cowell","startTime":2825.485,"endTime":2825.7250000000004,"body":"That's"},{"speaker":"Frank Cowell","startTime":2825.7250000000004,"endTime":2825.7850000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2825.815,"endTime":2826.145,"body":"only"},{"speaker":"Frank Cowell","startTime":2826.145,"endTime":2826.4750000000004,"body":"reason"},{"speaker":"Frank Cowell","startTime":2826.4750000000004,"endTime":2827.105,"body":"exists."},{"speaker":"Mike Rizzo","startTime":2827.57,"endTime":2827.86,"body":"I"},{"speaker":"Mike Rizzo","startTime":2827.8650000000002,"endTime":2827.9900000000002,"body":"think,"},{"speaker":"Mike Rizzo","startTime":2828.2000000000003,"endTime":2828.4100000000003,"body":"I"},{"speaker":"Mike Rizzo","startTime":2828.4100000000003,"endTime":2828.7400000000002,"body":"think"},{"speaker":"Mike Rizzo","startTime":2828.7400000000002,"endTime":2828.98,"body":"that's"},{"speaker":"Mike Rizzo","startTime":2828.98,"endTime":2829.2200000000003,"body":"like"},{"speaker":"Mike Rizzo","startTime":2829.2200000000003,"endTime":2829.4900000000002,"body":"the,"},{"speaker":"Mike Rizzo","startTime":2830.9750000000004,"endTime":2831.2650000000003,"body":"I,"},{"speaker":"Mike Rizzo","startTime":2831.815,"endTime":2831.9350000000004,"body":"you"},{"speaker":"Mike Rizzo","startTime":2831.9350000000004,"endTime":2832.2650000000003,"body":"know,"},{"speaker":"Mike Rizzo","startTime":2832.835,"endTime":2832.9550000000004,"body":"I'll"},{"speaker":"Mike Rizzo","startTime":2832.9550000000004,"endTime":2833.2250000000004,"body":"hold"},{"speaker":"Mike Rizzo","startTime":2833.2250000000004,"endTime":2833.405,"body":"my"},{"speaker":"Mike Rizzo","startTime":2833.405,"endTime":2833.8250000000003,"body":"place"},{"speaker":"Mike Rizzo","startTime":2833.8250000000003,"endTime":2834.005,"body":"and"},{"speaker":"Mike Rizzo","startTime":2834.005,"endTime":2834.6650000000004,"body":"say"},{"speaker":"Mike Rizzo","startTime":2835.9550000000004,"endTime":2836.105,"body":"I"},{"speaker":"Mike Rizzo","startTime":2836.105,"endTime":2836.5550000000003,"body":"reserve"},{"speaker":"Mike Rizzo","startTime":2836.5550000000003,"endTime":2836.645,"body":"the"},{"speaker":"Mike Rizzo","startTime":2836.645,"endTime":2837.005,"body":"right"},{"speaker":"Mike Rizzo","startTime":2837.135,"endTime":2837.4150000000004,"body":"to"},{"speaker":"Mike Rizzo","startTime":2837.7250000000004,"endTime":2838.145,"body":"to,"},{"speaker":"Mike Rizzo","startTime":2838.2050000000004,"endTime":2838.5950000000003,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":2838.7450000000003,"endTime":2839.2850000000003,"body":"adopt"},{"speaker":"Mike Rizzo","startTime":2839.2850000000003,"endTime":2839.4950000000003,"body":"a"},{"speaker":"Mike Rizzo","startTime":2839.4950000000003,"endTime":2839.885,"body":"different"},{"speaker":"Mike Rizzo","startTime":2839.885,"endTime":2840.395,"body":"definition"},{"speaker":"Mike Rizzo","startTime":2840.395,"endTime":2840.485,"body":"at"},{"speaker":"Mike Rizzo","startTime":2840.485,"endTime":2840.6650000000004,"body":"some"},{"speaker":"Mike Rizzo","startTime":2840.6650000000004,"endTime":2840.9350000000004,"body":"point."},{"speaker":"Mike Rizzo","startTime":2840.9350000000004,"endTime":2841.145,"body":"But"},{"speaker":"Mike Rizzo","startTime":2841.145,"endTime":2841.4750000000004,"body":"right"},{"speaker":"Mike Rizzo","startTime":2841.4750000000004,"endTime":2842.255,"body":"now,"},{"speaker":"Mike Rizzo","startTime":2843.0350000000003,"endTime":2843.6650000000004,"body":"I,"},{"speaker":"Mike Rizzo","startTime":2843.755,"endTime":2843.875,"body":"I"},{"speaker":"Mike Rizzo","startTime":2843.875,"endTime":2844.145,"body":"think"},{"speaker":"Mike Rizzo","startTime":2844.145,"endTime":2844.295,"body":"that"},{"speaker":"Mike Rizzo","startTime":2844.3,"endTime":2844.4750000000004,"body":"might"},{"speaker":"Mike Rizzo","startTime":2844.4750000000004,"endTime":2844.625,"body":"be"},{"speaker":"Mike Rizzo","startTime":2844.63,"endTime":2844.835,"body":"one"},{"speaker":"Mike Rizzo","startTime":2844.835,"endTime":2844.895,"body":"of"},{"speaker":"Mike Rizzo","startTime":2844.895,"endTime":2845.045,"body":"the"},{"speaker":"Mike Rizzo","startTime":2845.05,"endTime":2845.405,"body":"best"},{"speaker":"Mike Rizzo","startTime":2845.405,"endTime":2846.005,"body":"definitions"},{"speaker":"Mike Rizzo","startTime":2846.01,"endTime":2846.155,"body":"I've"},{"speaker":"Mike Rizzo","startTime":2846.155,"endTime":2846.485,"body":"thought"},{"speaker":"Mike Rizzo","startTime":2846.485,"endTime":2846.815,"body":"of"},{"speaker":"Mike Rizzo","startTime":2846.9950000000003,"endTime":2847.2050000000004,"body":"or"},{"speaker":"Mike Rizzo","startTime":2847.2050000000004,"endTime":2847.8050000000003,"body":"heard."},{"speaker":"Mike Rizzo","startTime":2847.9550000000004,"endTime":2848.195,"body":"Not"},{"speaker":"Mike Rizzo","startTime":2848.195,"endTime":2848.375,"body":"I've"},{"speaker":"Mike Rizzo","startTime":2848.375,"endTime":2848.585,"body":"thought"},{"speaker":"Mike Rizzo","startTime":2848.59,"endTime":2848.7050000000004,"body":"of."},{"speaker":"Mike Rizzo","startTime":2848.7050000000004,"endTime":2848.7650000000003,"body":"I"},{"speaker":"Mike Rizzo","startTime":2848.795,"endTime":2848.9750000000004,"body":"didn't"},{"speaker":"Mike Rizzo","startTime":2848.9750000000004,"endTime":2849.155,"body":"think"},{"speaker":"Mike Rizzo","startTime":2849.155,"endTime":2849.215,"body":"of"},{"speaker":"Mike Rizzo","startTime":2849.215,"endTime":2849.335,"body":"it."},{"speaker":"Mike Rizzo","startTime":2849.335,"endTime":2849.4550000000004,"body":"You"},{"speaker":"Mike Rizzo","startTime":2849.4550000000004,"endTime":2849.695,"body":"did"},{"speaker":"Mike Rizzo","startTime":2850.565,"endTime":2851.0750000000003,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":2851.2850000000003,"endTime":2852.005,"body":"heard"},{"speaker":"Mike Rizzo","startTime":2852.635,"endTime":2853.3250000000003,"body":"in,"},{"speaker":"Mike Rizzo","startTime":2853.4150000000004,"endTime":2853.625,"body":"in"},{"speaker":"Mike Rizzo","startTime":2853.895,"endTime":2854.0550000000003,"body":"this"},{"speaker":"Mike Rizzo","startTime":2854.0600000000004,"endTime":2854.3450000000003,"body":"space."},{"speaker":"Mike Rizzo","startTime":2854.3450000000003,"endTime":2854.855,"body":"Like"},{"speaker":"Mike Rizzo","startTime":2855.5150000000003,"endTime":2856.5950000000003,"body":"really,"},{"speaker":"Mike Rizzo","startTime":2856.985,"endTime":2857.7050000000004,"body":"really?"},{"speaker":"Frank Cowell","startTime":2859.235,"endTime":2859.355,"body":"I"},{"speaker":"Frank Cowell","startTime":2859.355,"endTime":2859.5350000000003,"body":"just"},{"speaker":"Frank Cowell","startTime":2859.5350000000003,"endTime":2859.655,"body":"think"},{"speaker":"Frank Cowell","startTime":2859.655,"endTime":2859.775,"body":"we"},{"speaker":"Frank Cowell","startTime":2859.775,"endTime":2859.895,"body":"have"},{"speaker":"Frank Cowell","startTime":2859.895,"endTime":2859.985,"body":"to"},{"speaker":"Frank Cowell","startTime":2859.985,"endTime":2860.1650000000004,"body":"get,"},{"speaker":"Frank Cowell","startTime":2860.375,"endTime":2860.525,"body":"we"},{"speaker":"Frank Cowell","startTime":2860.525,"endTime":2860.7050000000004,"body":"just"},{"speaker":"Frank Cowell","startTime":2860.7050000000004,"endTime":2860.855,"body":"have"},{"speaker":"Frank Cowell","startTime":2860.855,"endTime":2860.9150000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":2860.9150000000004,"endTime":2861.125,"body":"get"},{"speaker":"Frank Cowell","startTime":2861.125,"endTime":2861.5150000000003,"body":"really"},{"speaker":"Frank Cowell","startTime":2861.5150000000003,"endTime":2862.085,"body":"clear"},{"speaker":"Frank Cowell","startTime":2862.5950000000003,"endTime":2862.8650000000002,"body":"on"},{"speaker":"Frank Cowell","startTime":2862.8650000000002,"endTime":2863.195,"body":"each"},{"speaker":"Frank Cowell","startTime":2863.3450000000003,"endTime":2863.945,"body":"function"},{"speaker":"Frank Cowell","startTime":2863.9750000000004,"endTime":2864.125,"body":"of"},{"speaker":"Frank Cowell","startTime":2864.125,"endTime":2864.215,"body":"the"},{"speaker":"Frank Cowell","startTime":2864.215,"endTime":2864.545,"body":"business."},{"speaker":"Frank Cowell","startTime":2864.55,"endTime":2864.635,"body":"And"},{"speaker":"Frank Cowell","startTime":2864.635,"endTime":2864.815,"body":"again,"},{"speaker":"Frank Cowell","startTime":2864.815,"endTime":2864.9350000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":2864.9350000000004,"endTime":2865.385,"body":"outlined"},{"speaker":"Frank Cowell","startTime":2865.385,"endTime":2865.5950000000003,"body":"the,"},{"speaker":"Frank Cowell","startTime":2865.5950000000003,"endTime":2865.7450000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2865.7450000000003,"endTime":2866.105,"body":"six"},{"speaker":"Frank Cowell","startTime":2866.105,"endTime":2866.675,"body":"core"},{"speaker":"Frank Cowell","startTime":2866.9150000000004,"endTime":2867.335,"body":"corporate"},{"speaker":"Frank Cowell","startTime":2867.335,"endTime":2867.8450000000003,"body":"functions,"},{"speaker":"Frank Cowell","startTime":2868.025,"endTime":2868.175,"body":"and"},{"speaker":"Frank Cowell","startTime":2868.175,"endTime":2868.2650000000003,"body":"then"},{"speaker":"Frank Cowell","startTime":2868.2650000000003,"endTime":2868.3250000000003,"body":"you"},{"speaker":"Frank Cowell","startTime":2868.3250000000003,"endTime":2868.505,"body":"have"},{"speaker":"Frank Cowell","startTime":2868.51,"endTime":2868.5950000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2868.5950000000003,"endTime":2869.0150000000003,"body":"two,"},{"speaker":"Frank Cowell","startTime":2869.0150000000003,"endTime":2869.255,"body":"which"},{"speaker":"Frank Cowell","startTime":2869.26,"endTime":2869.4350000000004,"body":"are"},{"speaker":"Frank Cowell","startTime":2869.4350000000004,"endTime":2869.885,"body":"CEO"},{"speaker":"Frank Cowell","startTime":2869.885,"endTime":2869.9750000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2870.0950000000003,"endTime":2870.155,"body":"coo."},{"speaker":"Frank Cowell","startTime":2870.7250000000004,"endTime":2870.875,"body":"I"},{"speaker":"Frank Cowell","startTime":2870.88,"endTime":2871.025,"body":"think"},{"speaker":"Frank Cowell","startTime":2871.025,"endTime":2871.145,"body":"we"},{"speaker":"Frank Cowell","startTime":2871.145,"endTime":2871.235,"body":"have"},{"speaker":"Frank Cowell","startTime":2871.235,"endTime":2871.295,"body":"to"},{"speaker":"Frank Cowell","startTime":2871.3,"endTime":2871.4750000000004,"body":"get"},{"speaker":"Frank Cowell","startTime":2871.4750000000004,"endTime":2871.925,"body":"really"},{"speaker":"Frank Cowell","startTime":2871.925,"endTime":2872.2850000000003,"body":"clear"},{"speaker":"Frank Cowell","startTime":2872.2900000000004,"endTime":2872.525,"body":"on"},{"speaker":"Frank Cowell","startTime":2872.525,"endTime":2872.855,"body":"why"},{"speaker":"Frank Cowell","startTime":2872.855,"endTime":2873.0950000000003,"body":"each"},{"speaker":"Frank Cowell","startTime":2873.335,"endTime":2873.9950000000003,"body":"function"},{"speaker":"Frank Cowell","startTime":2873.9950000000003,"endTime":2874.715,"body":"exists,"},{"speaker":"Frank Cowell","startTime":2874.985,"endTime":2875.1650000000004,"body":"so"},{"speaker":"Frank Cowell","startTime":2875.1650000000004,"endTime":2875.315,"body":"when"},{"speaker":"Frank Cowell","startTime":2875.32,"endTime":2875.4350000000004,"body":"we"},{"speaker":"Frank Cowell","startTime":2875.4350000000004,"endTime":2875.7050000000004,"body":"wanna"},{"speaker":"Frank Cowell","startTime":2875.7050000000004,"endTime":2875.9750000000004,"body":"add"},{"speaker":"Frank Cowell","startTime":2875.9750000000004,"endTime":2876.275,"body":"rev"},{"speaker":"Frank Cowell","startTime":2876.28,"endTime":2876.635,"body":"ops"},{"speaker":"Frank Cowell","startTime":2876.635,"endTime":2876.875,"body":"as"},{"speaker":"Frank Cowell","startTime":2876.875,"endTime":2877.3250000000003,"body":"either"},{"speaker":"Frank Cowell","startTime":2877.5950000000003,"endTime":2878.315,"body":"another"},{"speaker":"Frank Cowell","startTime":2878.315,"endTime":2878.9150000000004,"body":"function"},{"speaker":"Frank Cowell","startTime":2878.9150000000004,"endTime":2879.395,"body":"or"},{"speaker":"Frank Cowell","startTime":2879.755,"endTime":2879.9950000000003,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2879.9950000000003,"endTime":2880.085,"body":"a"},{"speaker":"Frank Cowell","startTime":2880.085,"endTime":2880.5950000000003,"body":"major"},{"speaker":"Frank Cowell","startTime":2880.5950000000003,"endTime":2881.4950000000003,"body":"subfunction,"},{"speaker":"Frank Cowell","startTime":2881.7050000000004,"endTime":2881.855,"body":"we"},{"speaker":"Frank Cowell","startTime":2881.855,"endTime":2881.9750000000004,"body":"have"},{"speaker":"Frank Cowell","startTime":2881.9750000000004,"endTime":2882.0950000000003,"body":"to"},{"speaker":"Frank Cowell","startTime":2882.0950000000003,"endTime":2882.395,"body":"also"},{"speaker":"Frank Cowell","startTime":2882.395,"endTime":2882.605,"body":"answer"},{"speaker":"Frank Cowell","startTime":2882.605,"endTime":2882.755,"body":"that"},{"speaker":"Frank Cowell","startTime":2883.085,"endTime":2883.5350000000003,"body":"question,"},{"speaker":"Frank Cowell","startTime":2883.5950000000003,"endTime":2883.925,"body":"why"},{"speaker":"Frank Cowell","startTime":2883.925,"endTime":2884.135,"body":"does"},{"speaker":"Frank Cowell","startTime":2884.135,"endTime":2884.3450000000003,"body":"it"},{"speaker":"Frank Cowell","startTime":2884.375,"endTime":2884.735,"body":"even"},{"speaker":"Frank Cowell","startTime":2884.735,"endTime":2885.2450000000003,"body":"exist?"},{"speaker":"Mike Rizzo","startTime":2885.675,"endTime":2886.2850000000003,"body":"mm-hmm."},{"speaker":"Frank Cowell","startTime":2886.4350000000004,"endTime":2886.7000000000003,"body":"and"},{"speaker":"Frank Cowell","startTime":2887.3,"endTime":2887.75,"body":"because"},{"speaker":"Frank Cowell","startTime":2887.755,"endTime":2888.2000000000003,"body":"without"},{"speaker":"Frank Cowell","startTime":2888.2000000000003,"endTime":2888.3500000000004,"body":"it,"},{"speaker":"Frank Cowell","startTime":2888.7900000000004,"endTime":2889.11,"body":"businesses"},{"speaker":"Frank Cowell","startTime":2889.1150000000002,"endTime":2889.2200000000003,"body":"like"},{"speaker":"Frank Cowell","startTime":2889.2200000000003,"endTime":2889.52,"body":"business"},{"speaker":"Frank Cowell","startTime":2889.52,"endTime":2890.0,"body":"survived"},{"speaker":"Frank Cowell","startTime":2890.0,"endTime":2890.1200000000003,"body":"all"},{"speaker":"Frank Cowell","startTime":2890.1200000000003,"endTime":2890.3,"body":"these"},{"speaker":"Frank Cowell","startTime":2890.3,"endTime":2890.48,"body":"years"},{"speaker":"Frank Cowell","startTime":2890.48,"endTime":2890.84,"body":"without"},{"speaker":"Frank Cowell","startTime":2890.84,"endTime":2890.9300000000003,"body":"it."},{"speaker":"Frank Cowell","startTime":2891.2000000000003,"endTime":2891.44,"body":"So"},{"speaker":"Frank Cowell","startTime":2891.44,"endTime":2891.6800000000003,"body":"why"},{"speaker":"Frank Cowell","startTime":2891.6800000000003,"endTime":2891.77,"body":"are"},{"speaker":"Frank Cowell","startTime":2891.77,"endTime":2891.92,"body":"we"},{"speaker":"Frank Cowell","startTime":2891.92,"endTime":2892.1600000000003,"body":"adding"},{"speaker":"Frank Cowell","startTime":2892.1600000000003,"endTime":2892.3100000000004,"body":"it?"},{"speaker":"Frank Cowell","startTime":2893.48,"endTime":2893.78,"body":"Right?"},{"speaker":"Frank Cowell","startTime":2893.7850000000003,"endTime":2894.02,"body":"It's"},{"speaker":"Frank Cowell","startTime":2894.02,"endTime":2894.2900000000004,"body":"to"},{"speaker":"Frank Cowell","startTime":2894.84,"endTime":2895.1600000000003,"body":"maximize"},{"speaker":"Frank Cowell","startTime":2895.1650000000004,"endTime":2895.4900000000002,"body":"revenue"},{"speaker":"Frank Cowell","startTime":2895.4900000000002,"endTime":2896.57,"body":"potential"},{"speaker":"Frank Cowell","startTime":2897.1400000000003,"endTime":2897.32,"body":"and"},{"speaker":"Frank Cowell","startTime":2897.3250000000003,"endTime":2897.65,"body":"drop"},{"speaker":"Frank Cowell","startTime":2897.65,"endTime":2897.9500000000003,"body":"more"},{"speaker":"Frank Cowell","startTime":2897.9500000000003,"endTime":2898.07,"body":"to"},{"speaker":"Frank Cowell","startTime":2898.0750000000003,"endTime":2898.19,"body":"the"},{"speaker":"Frank Cowell","startTime":2898.19,"endTime":2898.55,"body":"bottom"},{"speaker":"Frank Cowell","startTime":2898.55,"endTime":2898.94,"body":"line"},{"speaker":"Frank Cowell","startTime":2898.9700000000003,"endTime":2899.21,"body":"that"},{"speaker":"Frank Cowell","startTime":2899.21,"endTime":2899.7200000000003,"body":"otherwise"},{"speaker":"Frank Cowell","startTime":2899.7200000000003,"endTime":2899.8700000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":2899.8700000000003,"endTime":2900.0800000000004,"body":"not"},{"speaker":"Frank Cowell","startTime":2900.0800000000004,"endTime":2900.53,"body":"happening."},{"speaker":"Michael Hartmann","startTime":2901.69,"endTime":2901.98,"body":"I"},{"speaker":"Michael Hartmann","startTime":2901.98,"endTime":2901.981,"body":"think"},{"speaker":"Michael Hartmann","startTime":2901.9860000000003,"endTime":2902.0,"body":"it's"},{"speaker":"Mike Rizzo","startTime":2902.0150000000003,"endTime":2902.2250000000004,"body":"can"},{"speaker":"Mike Rizzo","startTime":2902.2250000000004,"endTime":2902.405,"body":"see"},{"speaker":"Mike Rizzo","startTime":2902.4100000000003,"endTime":2902.7050000000004,"body":"the,"},{"speaker":"Mike Rizzo","startTime":2902.795,"endTime":2902.855,"body":"I"},{"speaker":"Mike Rizzo","startTime":2902.86,"endTime":2903.005,"body":"can"},{"speaker":"Mike Rizzo","startTime":2903.005,"endTime":2903.155,"body":"see"},{"speaker":"Mike Rizzo","startTime":2903.1600000000003,"endTime":2903.2450000000003,"body":"the"},{"speaker":"Mike Rizzo","startTime":2903.2450000000003,"endTime":2903.8450000000003,"body":"mission,"},{"speaker":"Mike Rizzo","startTime":2903.905,"endTime":2904.1150000000002,"body":"the"},{"speaker":"Mike Rizzo","startTime":2904.1200000000003,"endTime":2904.4750000000004,"body":"mission"},{"speaker":"Mike Rizzo","startTime":2904.4750000000004,"endTime":2904.895,"body":"statements"},{"speaker":"Mike Rizzo","startTime":2904.9,"endTime":2905.195,"body":"coming"},{"speaker":"Mike Rizzo","startTime":2905.4350000000004,"endTime":2905.4950000000003,"body":"in"},{"speaker":"Mike Rizzo","startTime":2905.4950000000003,"endTime":2905.6150000000002,"body":"really"},{"speaker":"Mike Rizzo","startTime":2905.6150000000002,"endTime":2905.9750000000004,"body":"handy"},{"speaker":"Mike Rizzo","startTime":2905.9950000000003,"endTime":2906.3450000000003,"body":"In"},{"speaker":"Mike Rizzo","startTime":2906.3500000000004,"endTime":2906.425,"body":"your,"},{"speaker":"Mike Rizzo","startTime":2906.425,"endTime":2906.545,"body":"in"},{"speaker":"Mike Rizzo","startTime":2906.545,"endTime":2906.9350000000004,"body":"your,"},{"speaker":"Mike Rizzo","startTime":2907.145,"endTime":2907.445,"body":"uh,"},{"speaker":"Mike Rizzo","startTime":2907.445,"endTime":2908.0750000000003,"body":"architecture"},{"speaker":"Mike Rizzo","startTime":2908.0750000000003,"endTime":2908.1650000000004,"body":"of"},{"speaker":"Mike Rizzo","startTime":2908.1650000000004,"endTime":2908.315,"body":"what"},{"speaker":"Mike Rizzo","startTime":2908.315,"endTime":2908.525,"body":"we've"},{"speaker":"Mike Rizzo","startTime":2908.525,"endTime":2908.795,"body":"just"},{"speaker":"Mike Rizzo","startTime":2908.795,"endTime":2909.275,"body":"described"},{"speaker":"Mike Rizzo","startTime":2909.275,"endTime":2909.395,"body":"through"},{"speaker":"Mike Rizzo","startTime":2909.395,"endTime":2909.5750000000003,"body":"this"},{"speaker":"Mike Rizzo","startTime":2909.7450000000003,"endTime":2910.145,"body":"episode,"},{"speaker":"Mike Rizzo","startTime":2910.145,"endTime":2910.625,"body":"like,"},{"speaker":"Frank Cowell","startTime":2910.8500000000004,"endTime":2911.0600000000004,"body":"Oh,"},{"speaker":"Frank Cowell","startTime":2911.1200000000003,"endTime":2911.3900000000003,"body":"yeah."},{"speaker":"Frank Cowell","startTime":2911.395,"endTime":2911.6000000000004,"body":"In,"},{"speaker":"Frank Cowell","startTime":2911.6000000000004,"endTime":2911.84,"body":"in"},{"speaker":"Frank Cowell","startTime":2911.8450000000003,"endTime":2912.23,"body":"any,"},{"speaker":"Frank Cowell","startTime":2912.32,"endTime":2912.5600000000004,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2912.59,"endTime":2912.8300000000004,"body":"org"},{"speaker":"Frank Cowell","startTime":2912.8900000000003,"endTime":2913.0400000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":2913.0400000000004,"endTime":2913.13,"body":"I"},{"speaker":"Frank Cowell","startTime":2913.13,"endTime":2913.34,"body":"have"},{"speaker":"Frank Cowell","startTime":2913.34,"endTime":2913.4300000000003,"body":"or"},{"speaker":"Frank Cowell","startTime":2913.4300000000003,"endTime":2913.82,"body":"any,"},{"speaker":"Frank Cowell","startTime":2913.8500000000004,"endTime":2914.2400000000002,"body":"uh,"},{"speaker":"Frank Cowell","startTime":2914.27,"endTime":2914.69,"body":"company"},{"speaker":"Frank Cowell","startTime":2914.695,"endTime":2914.8100000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":2914.8100000000004,"endTime":2915.32,"body":"coach."},{"speaker":"Frank Cowell","startTime":2916.5400000000004,"endTime":2916.8300000000004,"body":"E,"},{"speaker":"Frank Cowell","startTime":2916.8300000000004,"endTime":2917.07,"body":"every"},{"speaker":"Frank Cowell","startTime":2917.0750000000003,"endTime":2917.27,"body":"role"},{"speaker":"Frank Cowell","startTime":2917.27,"endTime":2917.5400000000004,"body":"gets"},{"speaker":"Frank Cowell","startTime":2917.5400000000004,"endTime":2917.6000000000004,"body":"a"},{"speaker":"Frank Cowell","startTime":2917.6000000000004,"endTime":2918.02,"body":"mission"},{"speaker":"Frank Cowell","startTime":2918.02,"endTime":2918.38,"body":"statement,"},{"speaker":"Frank Cowell","startTime":2918.38,"endTime":2918.4700000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2918.4700000000003,"endTime":2918.8,"body":"one"},{"speaker":"Frank Cowell","startTime":2918.8,"endTime":2919.25,"body":"sentence"},{"speaker":"Frank Cowell","startTime":2919.25,"endTime":2919.67,"body":"mission,"},{"speaker":"Frank Cowell","startTime":2920.0,"endTime":2920.1800000000003,"body":"which"},{"speaker":"Frank Cowell","startTime":2920.1800000000003,"endTime":2920.3,"body":"is"},{"speaker":"Frank Cowell","startTime":2920.8700000000003,"endTime":2921.02,"body":"why"},{"speaker":"Frank Cowell","startTime":2921.02,"endTime":2921.17,"body":"does"},{"speaker":"Frank Cowell","startTime":2921.17,"endTime":2921.2900000000004,"body":"the"},{"speaker":"Frank Cowell","startTime":2921.2900000000004,"endTime":2921.6800000000003,"body":"function"},{"speaker":"Frank Cowell","startTime":2921.6800000000003,"endTime":2922.01,"body":"exist?"},{"speaker":"Frank Cowell","startTime":2922.0400000000004,"endTime":2922.19,"body":"Why"},{"speaker":"Frank Cowell","startTime":2922.19,"endTime":2922.3100000000004,"body":"does"},{"speaker":"Frank Cowell","startTime":2922.3100000000004,"endTime":2922.4300000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2922.4300000000003,"endTime":2922.6400000000003,"body":"role"},{"speaker":"Frank Cowell","startTime":2922.7900000000004,"endTime":2923.11,"body":"exist?"},{"speaker":"Mike Rizzo","startTime":2923.625,"endTime":2923.9300000000003,"body":"Mm-hmm."},{"speaker":"Michael Hartmann","startTime":2924.485,"endTime":2924.5750000000003,"body":"I"},{"speaker":"Michael Hartmann","startTime":2924.5750000000003,"endTime":2924.755,"body":"like"},{"speaker":"Michael Hartmann","startTime":2924.755,"endTime":2925.025,"body":"that"},{"speaker":"Michael Hartmann","startTime":2925.4750000000004,"endTime":2925.775,"body":"it's,"},{"speaker":"Michael Hartmann","startTime":2925.8050000000003,"endTime":2926.045,"body":"it's"},{"speaker":"Michael Hartmann","startTime":2926.045,"endTime":2926.4950000000003,"body":"interesting"},{"speaker":"Michael Hartmann","startTime":2926.4950000000003,"endTime":2926.6150000000002,"body":"the"},{"speaker":"Michael Hartmann","startTime":2926.6150000000002,"endTime":2926.7650000000003,"body":"way"},{"speaker":"Michael Hartmann","startTime":2926.7650000000003,"endTime":2926.855,"body":"you"},{"speaker":"Michael Hartmann","startTime":2926.86,"endTime":2927.755,"body":"described"},{"speaker":"Michael Hartmann","startTime":2927.7850000000003,"endTime":2928.385,"body":"that,"},{"speaker":"Michael Hartmann","startTime":2928.9550000000004,"endTime":2929.195,"body":"that"},{"speaker":"Michael Hartmann","startTime":2929.2000000000003,"endTime":2929.5550000000003,"body":"role"},{"speaker":"Michael Hartmann","startTime":2929.585,"endTime":2929.885,"body":"my,"},{"speaker":"Michael Hartmann","startTime":2930.155,"endTime":2930.3050000000003,"body":"I"},{"speaker":"Michael Hartmann","startTime":2930.3100000000004,"endTime":2930.4550000000004,"body":"was"},{"speaker":"Michael Hartmann","startTime":2930.4550000000004,"endTime":2930.755,"body":"thinking"},{"speaker":"Michael Hartmann","startTime":2930.755,"endTime":2930.905,"body":"that"},{"speaker":"Michael Hartmann","startTime":2930.905,"endTime":2931.355,"body":"sounds"},{"speaker":"Michael Hartmann","startTime":2932.195,"endTime":2932.585,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":2933.135,"endTime":2933.295,"body":"somewhat"},{"speaker":"Michael Hartmann","startTime":2933.3,"endTime":2933.485,"body":"similar"},{"speaker":"Michael Hartmann","startTime":2933.485,"endTime":2933.7250000000004,"body":"to"},{"speaker":"Michael Hartmann","startTime":2933.7250000000004,"endTime":2933.905,"body":"like"},{"speaker":"Michael Hartmann","startTime":2933.905,"endTime":2933.9950000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":2933.9950000000003,"endTime":2934.3250000000003,"body":"chief"},{"speaker":"Michael Hartmann","startTime":2934.3250000000003,"endTime":2934.445,"body":"of"},{"speaker":"Michael Hartmann","startTime":2934.445,"endTime":2934.985,"body":"staff."},{"speaker":"Michael Hartmann","startTime":2935.7200000000003,"endTime":2936.02,"body":"Type"},{"speaker":"Michael Hartmann","startTime":2936.02,"endTime":2936.53,"body":"role,"},{"speaker":"Michael Hartmann","startTime":2936.6200000000003,"endTime":2936.9500000000003,"body":"right?"},{"speaker":"Michael Hartmann","startTime":2936.9500000000003,"endTime":2937.34,"body":"It's"},{"speaker":"Michael Hartmann","startTime":2937.7900000000004,"endTime":2937.94,"body":"cuz"},{"speaker":"Michael Hartmann","startTime":2937.94,"endTime":2938.0600000000004,"body":"you"},{"speaker":"Michael Hartmann","startTime":2938.0600000000004,"endTime":2938.27,"body":"want"},{"speaker":"Michael Hartmann","startTime":2938.27,"endTime":2938.57,"body":"somebody"},{"speaker":"Michael Hartmann","startTime":2938.57,"endTime":2938.69,"body":"who"},{"speaker":"Michael Hartmann","startTime":2939.05,"endTime":2939.26,"body":"kinda"},{"speaker":"Michael Hartmann","startTime":2939.26,"endTime":2939.53,"body":"has"},{"speaker":"Michael Hartmann","startTime":2939.53,"endTime":2939.9500000000003,"body":"carries"},{"speaker":"Michael Hartmann","startTime":2939.9500000000003,"endTime":2940.1000000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":2940.1000000000004,"endTime":2940.67,"body":"authority"},{"speaker":"Michael Hartmann","startTime":2940.7000000000003,"endTime":2941.0,"body":"of"},{"speaker":"Michael Hartmann","startTime":2941.0,"endTime":2941.27,"body":"the,"},{"speaker":"Michael Hartmann","startTime":2941.3300000000004,"endTime":2941.63,"body":"the"},{"speaker":"Michael Hartmann","startTime":2942.8,"endTime":2942.98,"body":"use,"},{"speaker":"Michael Hartmann","startTime":2942.98,"endTime":2943.07,"body":"the"},{"speaker":"Michael Hartmann","startTime":2943.07,"endTime":2943.28,"body":"c"},{"speaker":"Michael Hartmann","startTime":2943.42,"endTime":2943.78,"body":"coo"},{"speaker":"Michael Hartmann","startTime":2944.03,"endTime":2944.15,"body":"in"},{"speaker":"Michael Hartmann","startTime":2944.15,"endTime":2944.3900000000003,"body":"this"},{"speaker":"Michael Hartmann","startTime":2944.42,"endTime":2944.9,"body":"case,"},{"speaker":"Michael Hartmann","startTime":2945.53,"endTime":2945.86,"body":"but"},{"speaker":"Michael Hartmann","startTime":2945.8900000000003,"endTime":2946.3700000000003,"body":"maybe"},{"speaker":"Michael Hartmann","startTime":2946.375,"endTime":2946.67,"body":"doesn't"},{"speaker":"Michael Hartmann","startTime":2946.67,"endTime":2947.03,"body":"have"},{"speaker":"Michael Hartmann","startTime":2947.0350000000003,"endTime":2947.21,"body":"that"},{"speaker":"Michael Hartmann","startTime":2947.21,"endTime":2947.78,"body":"direct"},{"speaker":"Michael Hartmann","startTime":2948.2000000000003,"endTime":2948.77,"body":"oversight"},{"speaker":"Michael Hartmann","startTime":2948.77,"endTime":2948.86,"body":"of"},{"speaker":"Michael Hartmann","startTime":2948.8650000000002,"endTime":2948.9500000000003,"body":"the"},{"speaker":"Michael Hartmann","startTime":2948.9500000000003,"endTime":2949.82,"body":"individual"},{"speaker":"Michael Hartmann","startTime":2949.9100000000003,"endTime":2950.57,"body":"operations"},{"speaker":"Michael Hartmann","startTime":2950.57,"endTime":2951.4100000000003,"body":"functions."},{"speaker":"Michael Hartmann","startTime":2951.9500000000003,"endTime":2952.4,"body":"Um,"},{"speaker":"Michael Hartmann","startTime":2952.46,"endTime":2952.61,"body":"so"},{"speaker":"Michael Hartmann","startTime":2952.6150000000002,"endTime":2952.76,"body":"they're"},{"speaker":"Michael Hartmann","startTime":2952.76,"endTime":2952.9700000000003,"body":"really"},{"speaker":"Michael Hartmann","startTime":2952.9700000000003,"endTime":2953.1800000000003,"body":"there"},{"speaker":"Michael Hartmann","startTime":2953.1850000000004,"endTime":2953.3900000000003,"body":"to,"},{"speaker":"Michael Hartmann","startTime":2953.5400000000004,"endTime":2953.9,"body":"to"},{"speaker":"Michael Hartmann","startTime":2954.32,"endTime":2954.8900000000003,"body":"ensure"},{"speaker":"Michael Hartmann","startTime":2954.8900000000003,"endTime":2955.1000000000004,"body":"that"},{"speaker":"Michael Hartmann","startTime":2955.1000000000004,"endTime":2955.25,"body":"there's"},{"speaker":"Michael Hartmann","startTime":2955.25,"endTime":2955.46,"body":"a,"},{"speaker":"Michael Hartmann","startTime":2955.46,"endTime":2955.61,"body":"a"},{"speaker":"Michael Hartmann","startTime":2955.61,"endTime":2956.09,"body":"consistent"},{"speaker":"Michael Hartmann","startTime":2956.09,"endTime":2956.51,"body":"focus"},{"speaker":"Michael Hartmann","startTime":2956.51,"endTime":2957.0800000000004,"body":"across"},{"speaker":"Michael Hartmann","startTime":2957.1400000000003,"endTime":2957.7400000000002,"body":"those"},{"speaker":"Michael Hartmann","startTime":2958.13,"endTime":2958.28,"body":"to"},{"speaker":"Michael Hartmann","startTime":2958.42,"endTime":2958.5800000000004,"body":"do"},{"speaker":"Michael Hartmann","startTime":2958.5800000000004,"endTime":2958.7400000000002,"body":"what"},{"speaker":"Michael Hartmann","startTime":2958.7400000000002,"endTime":2958.741,"body":"you"},{"speaker":"Michael Hartmann","startTime":2958.746,"endTime":2959.1200000000003,"body":"described,"},{"speaker":"Michael Hartmann","startTime":2959.1200000000003,"endTime":2959.27,"body":"right?"},{"speaker":"Michael Hartmann","startTime":2959.27,"endTime":2959.75,"body":"Maximize"},{"speaker":"Michael Hartmann","startTime":2959.75,"endTime":2960.05,"body":"revenue"},{"speaker":"Michael Hartmann","startTime":2960.05,"endTime":2960.4700000000003,"body":"potential"},{"speaker":"Michael Hartmann","startTime":2960.4700000000003,"endTime":2960.7400000000002,"body":"and,"},{"speaker":"Michael Hartmann","startTime":2960.92,"endTime":2961.07,"body":"and"},{"speaker":"Michael Hartmann","startTime":2961.07,"endTime":2961.25,"body":"drop"},{"speaker":"Michael Hartmann","startTime":2961.25,"endTime":2961.5800000000004,"body":"more"},{"speaker":"Michael Hartmann","startTime":2962.3,"endTime":2962.6600000000003,"body":"profit"},{"speaker":"Michael Hartmann","startTime":2962.6650000000004,"endTime":2962.78,"body":"to"},{"speaker":"Michael Hartmann","startTime":2962.78,"endTime":2962.84,"body":"the"},{"speaker":"Michael Hartmann","startTime":2962.84,"endTime":2963.0800000000004,"body":"bottom"},{"speaker":"Michael Hartmann","startTime":2963.0800000000004,"endTime":2963.38,"body":"line."},{"speaker":"Michael Hartmann","startTime":2964.8500000000004,"endTime":2964.88,"body":"I"},{"speaker":"Michael Hartmann","startTime":2964.88,"endTime":2965.09,"body":"like"},{"speaker":"Michael Hartmann","startTime":2965.09,"endTime":2965.42,"body":"that."},{"speaker":"Michael Hartmann","startTime":2965.78,"endTime":2966.32,"body":"Interesting."},{"speaker":"Frank Cowell","startTime":2967.2050000000004,"endTime":2967.4750000000004,"body":"Yeah."},{"speaker":"Frank Cowell","startTime":2967.4750000000004,"endTime":2967.655,"body":"In"},{"speaker":"Frank Cowell","startTime":2967.655,"endTime":2967.8650000000002,"body":"fact,"},{"speaker":"Frank Cowell","startTime":2967.8650000000002,"endTime":2968.0150000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2968.0150000000003,"endTime":2968.3450000000003,"body":"dotted"},{"speaker":"Frank Cowell","startTime":2968.3450000000003,"endTime":2968.645,"body":"line's"},{"speaker":"Frank Cowell","startTime":2968.645,"endTime":2968.735,"body":"a"},{"speaker":"Frank Cowell","startTime":2968.735,"endTime":2969.005,"body":"great"},{"speaker":"Frank Cowell","startTime":2969.01,"endTime":2969.2450000000003,"body":"word,"},{"speaker":"Frank Cowell","startTime":2969.2450000000003,"endTime":2969.635,"body":"Michael."},{"speaker":"Frank Cowell","startTime":2969.635,"endTime":2970.085,"body":"In,"},{"speaker":"Frank Cowell","startTime":2970.145,"endTime":2970.5950000000003,"body":"in,"},{"speaker":"Frank Cowell","startTime":2971.1650000000004,"endTime":2971.375,"body":"in"},{"speaker":"Frank Cowell","startTime":2971.375,"endTime":2971.645,"body":"that"},{"speaker":"Frank Cowell","startTime":2971.645,"endTime":2972.0950000000003,"body":"worldview"},{"speaker":"Frank Cowell","startTime":2972.0950000000003,"endTime":2972.395,"body":"there,"},{"speaker":"Frank Cowell","startTime":2972.395,"endTime":2972.5750000000003,"body":"there"},{"speaker":"Frank Cowell","startTime":2972.5750000000003,"endTime":2972.7250000000004,"body":"would"},{"speaker":"Frank Cowell","startTime":2972.7250000000004,"endTime":2973.085,"body":"definitely"},{"speaker":"Frank Cowell","startTime":2973.085,"endTime":2973.235,"body":"be"},{"speaker":"Frank Cowell","startTime":2973.235,"endTime":2973.5950000000003,"body":"dotted"},{"speaker":"Frank Cowell","startTime":2973.5950000000003,"endTime":2973.8650000000002,"body":"line"},{"speaker":"Frank Cowell","startTime":2973.8650000000002,"endTime":2973.985,"body":"of"},{"speaker":"Frank Cowell","startTime":2973.985,"endTime":2974.3450000000003,"body":"marketing,"},{"speaker":"Frank Cowell","startTime":2974.3450000000003,"endTime":2974.585,"body":"sales"},{"speaker":"Frank Cowell","startTime":2974.585,"endTime":2974.675,"body":"and"},{"speaker":"Frank Cowell","startTime":2974.675,"endTime":2975.3650000000002,"body":"operations"},{"speaker":"Frank Cowell","startTime":2975.395,"endTime":2975.7250000000004,"body":"over"},{"speaker":"Frank Cowell","startTime":2975.7250000000004,"endTime":2976.1150000000002,"body":"to"},{"speaker":"Frank Cowell","startTime":2976.145,"endTime":2976.2650000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":2976.2650000000003,"endTime":2976.5350000000003,"body":"rev"},{"speaker":"Frank Cowell","startTime":2977.3450000000003,"endTime":2977.9150000000004,"body":"leader."},{"speaker":"Frank Cowell","startTime":2978.6650000000004,"endTime":2979.085,"body":"Um,"},{"speaker":"Frank Cowell","startTime":2979.1150000000002,"endTime":2979.4150000000004,"body":"which"},{"speaker":"Frank Cowell","startTime":2979.4150000000004,"endTime":2979.8650000000002,"body":"basically"},{"speaker":"Frank Cowell","startTime":2979.8650000000002,"endTime":2980.405,"body":"says,"},{"speaker":"Frank Cowell","startTime":2981.335,"endTime":2981.7250000000004,"body":"um,"},{"speaker":"Frank Cowell","startTime":2982.6400000000003,"endTime":2983.09,"body":"Anytime"},{"speaker":"Frank Cowell","startTime":2983.09,"endTime":2983.2400000000002,"body":"we"},{"speaker":"Frank Cowell","startTime":2983.2400000000002,"endTime":2983.48,"body":"need"},{"speaker":"Frank Cowell","startTime":2983.48,"endTime":2983.96,"body":"to"},{"speaker":"Frank Cowell","startTime":2984.32,"endTime":2984.5600000000004,"body":"create"},{"speaker":"Frank Cowell","startTime":2984.5600000000004,"endTime":2985.28,"body":"consistency"},{"speaker":"Frank Cowell","startTime":2985.28,"endTime":2985.4,"body":"in"},{"speaker":"Frank Cowell","startTime":2985.4,"endTime":2985.6400000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2985.8500000000004,"endTime":2986.3300000000004,"body":"decline"},{"speaker":"Frank Cowell","startTime":2986.3300000000004,"endTime":2986.9300000000003,"body":"experience"},{"speaker":"Frank Cowell","startTime":2986.9300000000003,"endTime":2987.11,"body":"so"},{"speaker":"Frank Cowell","startTime":2987.11,"endTime":2987.2000000000003,"body":"we"},{"speaker":"Frank Cowell","startTime":2987.2000000000003,"endTime":2987.3500000000004,"body":"can"},{"speaker":"Frank Cowell","startTime":2987.8,"endTime":2988.0400000000004,"body":"maximize"},{"speaker":"Frank Cowell","startTime":2988.045,"endTime":2988.46,"body":"retention"},{"speaker":"Frank Cowell","startTime":2988.46,"endTime":2988.5800000000004,"body":"and"},{"speaker":"Frank Cowell","startTime":2988.5800000000004,"endTime":2989.0,"body":"repeat"},{"speaker":"Frank Cowell","startTime":2989.0,"endTime":2989.36,"body":"buys."},{"speaker":"Frank Cowell","startTime":2989.36,"endTime":2989.69,"body":"Why?"},{"speaker":"Frank Cowell","startTime":2989.69,"endTime":2989.9,"body":"Cuz"},{"speaker":"Frank Cowell","startTime":2989.9,"endTime":2990.05,"body":"we're,"},{"speaker":"Frank Cowell","startTime":2990.2900000000004,"endTime":2990.53,"body":"we're"},{"speaker":"Frank Cowell","startTime":2990.59,"endTime":2991.13,"body":"maximizing"},{"speaker":"Frank Cowell","startTime":2991.13,"endTime":2991.46,"body":"revenue"},{"speaker":"Frank Cowell","startTime":2991.46,"endTime":2992.0600000000004,"body":"potential."},{"speaker":"Frank Cowell","startTime":2992.6600000000003,"endTime":2992.78,"body":"We're"},{"speaker":"Frank Cowell","startTime":2992.78,"endTime":2993.1400000000003,"body":"dropping"},{"speaker":"Frank Cowell","startTime":2993.145,"endTime":2993.26,"body":"more"},{"speaker":"Frank Cowell","startTime":2993.26,"endTime":2993.32,"body":"to"},{"speaker":"Frank Cowell","startTime":2993.32,"endTime":2993.4100000000003,"body":"the"},{"speaker":"Frank Cowell","startTime":2993.4100000000003,"endTime":2993.6800000000003,"body":"bottom"},{"speaker":"Frank Cowell","startTime":2993.6850000000004,"endTime":2993.9500000000003,"body":"line."},{"speaker":"Frank Cowell","startTime":2994.4,"endTime":2994.82,"body":"Anytime"},{"speaker":"Frank Cowell","startTime":2994.82,"endTime":2994.94,"body":"we"},{"speaker":"Frank Cowell","startTime":2994.94,"endTime":2995.09,"body":"need"},{"speaker":"Frank Cowell","startTime":2995.0950000000003,"endTime":2995.3,"body":"those"},{"speaker":"Frank Cowell","startTime":2995.3,"endTime":2995.63,"body":"systems"},{"speaker":"Frank Cowell","startTime":2995.63,"endTime":2996.11,"body":"talking,"},{"speaker":"Frank Cowell","startTime":2996.1400000000003,"endTime":2996.6200000000003,"body":"anytime"},{"speaker":"Frank Cowell","startTime":2996.6200000000003,"endTime":2996.7400000000002,"body":"we"},{"speaker":"Frank Cowell","startTime":2996.7400000000002,"endTime":2996.98,"body":"need"},{"speaker":"Frank Cowell","startTime":2996.98,"endTime":2997.1600000000003,"body":"that"},{"speaker":"Frank Cowell","startTime":2997.1600000000003,"endTime":2997.88,"body":"consistency"},{"speaker":"Frank Cowell","startTime":2997.885,"endTime":2998.27,"body":"there"},{"speaker":"Frank Cowell","startTime":2998.48,"endTime":2998.63,"body":"and"},{"speaker":"Frank Cowell","startTime":2998.635,"endTime":2998.78,"body":"this"},{"speaker":"Frank Cowell","startTime":2998.78,"endTime":2999.23,"body":"person"},{"speaker":"Frank Cowell","startTime":2999.5600000000004,"endTime":3000.1000000000004,"body":"has"},{"speaker":"Frank Cowell","startTime":3000.4900000000002,"endTime":3001.03,"body":"something"},{"speaker":"Frank Cowell","startTime":3001.0600000000004,"endTime":3001.2400000000002,"body":"to"},{"speaker":"Frank Cowell","startTime":3001.3,"endTime":3002.05,"body":"operational"},{"speaker":"Frank Cowell","startTime":3002.05,"endTime":3002.44,"body":"lies"},{"speaker":"Frank Cowell","startTime":3002.44,"endTime":3002.86,"body":"across"},{"speaker":"Frank Cowell","startTime":3002.86,"endTime":3003.1600000000003,"body":"those"},{"speaker":"Frank Cowell","startTime":3003.1650000000004,"endTime":3003.46,"body":"three"},{"speaker":"Frank Cowell","startTime":3003.46,"endTime":3004.15,"body":"functions,"},{"speaker":"Frank Cowell","startTime":3004.84,"endTime":3005.2900000000004,"body":"then"},{"speaker":"Frank Cowell","startTime":3005.2900000000004,"endTime":3005.5600000000004,"body":"we're,"},{"speaker":"Frank Cowell","startTime":3005.5600000000004,"endTime":3005.71,"body":"we're"},{"speaker":"Frank Cowell","startTime":3005.71,"endTime":3005.92,"body":"going"},{"speaker":"Frank Cowell","startTime":3005.92,"endTime":3006.01,"body":"to"},{"speaker":"Frank Cowell","startTime":3006.01,"endTime":3006.3700000000003,"body":"listen"},{"speaker":"Frank Cowell","startTime":3006.3700000000003,"endTime":3006.4900000000002,"body":"to"},{"speaker":"Frank Cowell","startTime":3006.4900000000002,"endTime":3006.67,"body":"that"},{"speaker":"Frank Cowell","startTime":3006.67,"endTime":3007.09,"body":"person."},{"speaker":"Frank Cowell","startTime":3007.9900000000002,"endTime":3008.23,"body":"We're,"},{"speaker":"Frank Cowell","startTime":3008.23,"endTime":3008.38,"body":"we're"},{"speaker":"Frank Cowell","startTime":3008.38,"endTime":3008.59,"body":"going"},{"speaker":"Frank Cowell","startTime":3008.5950000000003,"endTime":3008.8,"body":"to,"},{"speaker":"Frank Cowell","startTime":3009.0400000000004,"endTime":3009.3100000000004,"body":"gonna"},{"speaker":"Frank Cowell","startTime":3009.3100000000004,"endTime":3009.7000000000003,"body":"pay"},{"speaker":"Frank Cowell","startTime":3009.9700000000003,"endTime":3010.1200000000003,"body":"a"},{"speaker":"Frank Cowell","startTime":3010.1200000000003,"endTime":3010.3900000000003,"body":"lot"},{"speaker":"Frank Cowell","startTime":3010.395,"endTime":3010.4500000000003,"body":"of"},{"speaker":"Frank Cowell","startTime":3010.4500000000003,"endTime":3010.78,"body":"attention."},{"speaker":"Frank Cowell","startTime":3011.635,"endTime":3012.1150000000002,"body":"Because"},{"speaker":"Frank Cowell","startTime":3012.3250000000003,"endTime":3012.8050000000003,"body":"they're"},{"speaker":"Frank Cowell","startTime":3012.8050000000003,"endTime":3012.985,"body":"going"},{"speaker":"Frank Cowell","startTime":3012.985,"endTime":3013.045,"body":"to"},{"speaker":"Frank Cowell","startTime":3013.045,"endTime":3013.1650000000004,"body":"be"},{"speaker":"Frank Cowell","startTime":3013.1650000000004,"endTime":3013.675,"body":"measured"},{"speaker":"Frank Cowell","startTime":3013.675,"endTime":3013.885,"body":"on"},{"speaker":"Frank Cowell","startTime":3013.885,"endTime":3014.215,"body":"how"},{"speaker":"Frank Cowell","startTime":3014.215,"endTime":3014.605,"body":"well"},{"speaker":"Frank Cowell","startTime":3014.605,"endTime":3014.965,"body":"those"},{"speaker":"Frank Cowell","startTime":3014.965,"endTime":3015.5950000000003,"body":"strategic"},{"speaker":"Frank Cowell","startTime":3015.655,"endTime":3016.465,"body":"initiatives"},{"speaker":"Frank Cowell","startTime":3016.945,"endTime":3017.395,"body":"result"},{"speaker":"Frank Cowell","startTime":3017.4,"endTime":3017.755,"body":"in"},{"speaker":"Frank Cowell","startTime":3017.965,"endTime":3018.235,"body":"more"},{"speaker":"Frank Cowell","startTime":3018.235,"endTime":3018.8050000000003,"body":"revenue"},{"speaker":"Frank Cowell","startTime":3019.405,"endTime":3019.585,"body":"and"},{"speaker":"Frank Cowell","startTime":3019.585,"endTime":3019.7650000000003,"body":"more"},{"speaker":"Frank Cowell","startTime":3019.77,"endTime":3020.1850000000004,"body":"profit."},{"speaker":"Frank Cowell","startTime":3020.5750000000003,"endTime":3020.695,"body":"And"},{"speaker":"Frank Cowell","startTime":3020.695,"endTime":3020.815,"body":"if"},{"speaker":"Frank Cowell","startTime":3020.815,"endTime":3021.025,"body":"it's"},{"speaker":"Frank Cowell","startTime":3021.025,"endTime":3021.3250000000003,"body":"not,"},{"speaker":"Frank Cowell","startTime":3021.3250000000003,"endTime":3021.4150000000004,"body":"if"},{"speaker":"Frank Cowell","startTime":3021.4150000000004,"endTime":3021.505,"body":"the"},{"speaker":"Frank Cowell","startTime":3021.505,"endTime":3021.7450000000003,"body":"rev"},{"speaker":"Frank Cowell","startTime":3021.985,"endTime":3022.375,"body":"function"},{"speaker":"Frank Cowell","startTime":3022.38,"endTime":3022.7650000000003,"body":"can't"},{"speaker":"Frank Cowell","startTime":3022.8250000000003,"endTime":3023.125,"body":"prove"},{"speaker":"Frank Cowell","startTime":3023.13,"endTime":3023.275,"body":"that,"},{"speaker":"Frank Cowell","startTime":3023.275,"endTime":3023.3650000000002,"body":"and"},{"speaker":"Frank Cowell","startTime":3023.3650000000002,"endTime":3023.4550000000004,"body":"it's"},{"speaker":"Frank Cowell","startTime":3023.8250000000003,"endTime":3023.905,"body":"actually"},{"speaker":"Frank Cowell","startTime":3023.9100000000003,"endTime":3024.085,"body":"not"},{"speaker":"Frank Cowell","startTime":3024.085,"endTime":3024.385,"body":"doing"},{"speaker":"Frank Cowell","startTime":3024.3900000000003,"endTime":3024.565,"body":"that"},{"speaker":"Frank Cowell","startTime":3024.565,"endTime":3024.715,"body":"in"},{"speaker":"Frank Cowell","startTime":3024.715,"endTime":3024.775,"body":"the"},{"speaker":"Frank Cowell","startTime":3024.775,"endTime":3025.0750000000003,"body":"org,"},{"speaker":"Frank Cowell","startTime":3027.0550000000003,"endTime":3027.385,"body":"no"},{"speaker":"Frank Cowell","startTime":3027.385,"endTime":3027.7450000000003,"body":"reason"},{"speaker":"Frank Cowell","startTime":3027.7450000000003,"endTime":3027.8650000000002,"body":"for"},{"speaker":"Frank Cowell","startTime":3027.8700000000003,"endTime":3027.985,"body":"its"},{"speaker":"Frank Cowell","startTime":3027.985,"endTime":3028.6150000000002,"body":"existence."},{"speaker":"Michael Hartmann","startTime":3029.05,"endTime":3029.3500000000004,"body":"Yeah,"},{"speaker":"Michael Hartmann","startTime":3030.1000000000004,"endTime":3030.3100000000004,"body":"it's"},{"speaker":"Michael Hartmann","startTime":3030.69,"endTime":3030.8900000000003,"body":"interesting."},{"speaker":"Michael Hartmann","startTime":3030.895,"endTime":3031.42,"body":"So,"},{"speaker":"Michael Hartmann","startTime":3031.51,"endTime":3032.05,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":3032.44,"endTime":3032.53,"body":"I"},{"speaker":"Michael Hartmann","startTime":3032.53,"endTime":3032.7400000000002,"body":"wish"},{"speaker":"Michael Hartmann","startTime":3032.7400000000002,"endTime":3032.8300000000004,"body":"we"},{"speaker":"Michael Hartmann","startTime":3032.8300000000004,"endTime":3033.01,"body":"had"},{"speaker":"Michael Hartmann","startTime":3033.01,"endTime":3033.1600000000003,"body":"more"},{"speaker":"Michael Hartmann","startTime":3033.1600000000003,"endTime":3033.67,"body":"time."},{"speaker":"Michael Hartmann","startTime":3033.7250000000004,"endTime":3034.175,"body":"Frank,"},{"speaker":"Michael Hartmann","startTime":3034.175,"endTime":3034.3250000000003,"body":"this"},{"speaker":"Michael Hartmann","startTime":3034.3250000000003,"endTime":3034.445,"body":"has"},{"speaker":"Michael Hartmann","startTime":3034.445,"endTime":3034.655,"body":"been"},{"speaker":"Michael Hartmann","startTime":3034.8650000000002,"endTime":3035.045,"body":"like,"},{"speaker":"Michael Hartmann","startTime":3035.045,"endTime":3035.195,"body":"I,"},{"speaker":"Michael Hartmann","startTime":3035.195,"endTime":3035.315,"body":"I"},{"speaker":"Michael Hartmann","startTime":3035.315,"endTime":3035.5550000000003,"body":"feel"},{"speaker":"Michael Hartmann","startTime":3035.5550000000003,"endTime":3035.675,"body":"like"},{"speaker":"Michael Hartmann","startTime":3035.675,"endTime":3035.795,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":3035.795,"endTime":3035.9150000000004,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":3035.9150000000004,"endTime":3036.1850000000004,"body":"walk"},{"speaker":"Michael Hartmann","startTime":3036.1850000000004,"endTime":3036.335,"body":"out"},{"speaker":"Michael Hartmann","startTime":3036.335,"endTime":3036.695,"body":"here"},{"speaker":"Michael Hartmann","startTime":3036.695,"endTime":3036.7850000000003,"body":"and"},{"speaker":"Michael Hartmann","startTime":3036.7850000000003,"endTime":3036.875,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":3036.875,"endTime":3037.175,"body":"gonna"},{"speaker":"Michael Hartmann","startTime":3037.2050000000004,"endTime":3037.4150000000004,"body":"think"},{"speaker":"Michael Hartmann","startTime":3037.4150000000004,"endTime":3037.6850000000004,"body":"of"},{"speaker":"Michael Hartmann","startTime":3037.775,"endTime":3038.105,"body":"like"},{"speaker":"Michael Hartmann","startTime":3038.1650000000004,"endTime":3038.4350000000004,"body":"half"},{"speaker":"Michael Hartmann","startTime":3038.4350000000004,"endTime":3038.4950000000003,"body":"a"},{"speaker":"Michael Hartmann","startTime":3038.4950000000003,"endTime":3038.795,"body":"dozen"},{"speaker":"Michael Hartmann","startTime":3038.795,"endTime":3038.9750000000004,"body":"more"},{"speaker":"Michael Hartmann","startTime":3038.9750000000004,"endTime":3039.815,"body":"questions"},{"speaker":"Michael Hartmann","startTime":3040.445,"endTime":3040.5950000000003,"body":"that"},{"speaker":"Michael Hartmann","startTime":3040.5950000000003,"endTime":3040.7450000000003,"body":"I'd"},{"speaker":"Michael Hartmann","startTime":3040.7450000000003,"endTime":3040.895,"body":"love"},{"speaker":"Michael Hartmann","startTime":3040.895,"endTime":3040.985,"body":"to"},{"speaker":"Michael Hartmann","startTime":3040.985,"endTime":3041.255,"body":"ask"},{"speaker":"Michael Hartmann","startTime":3041.255,"endTime":3041.5550000000003,"body":"you,"},{"speaker":"Michael Hartmann","startTime":3041.735,"endTime":3042.0950000000003,"body":"but"},{"speaker":"Michael Hartmann","startTime":3042.6650000000004,"endTime":3042.8450000000003,"body":"we'll"},{"speaker":"Michael Hartmann","startTime":3042.8450000000003,"endTime":3043.025,"body":"have"},{"speaker":"Michael Hartmann","startTime":3043.025,"endTime":3043.2050000000004,"body":"to,"},{"speaker":"Michael Hartmann","startTime":3043.235,"endTime":3043.355,"body":"we'll"},{"speaker":"Michael Hartmann","startTime":3043.355,"endTime":3043.445,"body":"have"},{"speaker":"Michael Hartmann","startTime":3043.4500000000003,"endTime":3043.5350000000003,"body":"to"},{"speaker":"Michael Hartmann","startTime":3043.5350000000003,"endTime":3043.715,"body":"leave"},{"speaker":"Michael Hartmann","startTime":3043.715,"endTime":3043.8050000000003,"body":"it"},{"speaker":"Michael Hartmann","startTime":3043.8050000000003,"endTime":3043.895,"body":"at"},{"speaker":"Michael Hartmann","startTime":3043.895,"endTime":3044.195,"body":"that."},{"speaker":"Michael Hartmann","startTime":3044.2000000000003,"endTime":3044.3450000000003,"body":"So"},{"speaker":"Michael Hartmann","startTime":3044.3450000000003,"endTime":3044.5550000000003,"body":"thank"},{"speaker":"Michael Hartmann","startTime":3044.5550000000003,"endTime":3044.645,"body":"you"},{"speaker":"Michael Hartmann","startTime":3044.645,"endTime":3044.795,"body":"for"},{"speaker":"Michael Hartmann","startTime":3044.795,"endTime":3044.945,"body":"your"},{"speaker":"Michael Hartmann","startTime":3044.9500000000003,"endTime":3045.275,"body":"time."},{"speaker":"Michael Hartmann","startTime":3045.335,"endTime":3045.605,"body":"If,"},{"speaker":"Michael Hartmann","startTime":3045.635,"endTime":3045.9350000000004,"body":"if"},{"speaker":"Michael Hartmann","startTime":3045.9350000000004,"endTime":3046.385,"body":"folks"},{"speaker":"Michael Hartmann","startTime":3046.385,"endTime":3046.5350000000003,"body":"who"},{"speaker":"Michael Hartmann","startTime":3046.5400000000004,"endTime":3046.8050000000003,"body":"are"},{"speaker":"Michael Hartmann","startTime":3046.8050000000003,"endTime":3047.405,"body":"listening"},{"speaker":"Michael Hartmann","startTime":3047.4100000000003,"endTime":3047.735,"body":"want"},{"speaker":"Michael Hartmann","startTime":3047.735,"endTime":3048.3650000000002,"body":"to"},{"speaker":"Michael Hartmann","startTime":3049.145,"endTime":3049.445,"body":"keep"},{"speaker":"Michael Hartmann","startTime":3049.4500000000003,"endTime":3049.655,"body":"up"},{"speaker":"Michael Hartmann","startTime":3049.655,"endTime":3049.775,"body":"with"},{"speaker":"Michael Hartmann","startTime":3049.775,"endTime":3049.925,"body":"what"},{"speaker":"Michael Hartmann","startTime":3049.925,"endTime":3050.195,"body":"you're"},{"speaker":"Michael Hartmann","startTime":3050.195,"endTime":3050.735,"body":"doing"},{"speaker":"Michael Hartmann","startTime":3050.795,"endTime":3051.275,"body":"or"},{"speaker":"Michael Hartmann","startTime":3051.3050000000003,"endTime":3051.635,"body":"connect"},{"speaker":"Michael Hartmann","startTime":3051.635,"endTime":3051.755,"body":"with"},{"speaker":"Michael Hartmann","startTime":3051.76,"endTime":3051.9350000000004,"body":"you,"},{"speaker":"Michael Hartmann","startTime":3051.9350000000004,"endTime":3052.175,"body":"what's"},{"speaker":"Michael Hartmann","startTime":3052.175,"endTime":3052.2650000000003,"body":"the"},{"speaker":"Michael Hartmann","startTime":3052.2650000000003,"endTime":3052.5350000000003,"body":"best"},{"speaker":"Michael Hartmann","startTime":3052.5350000000003,"endTime":3052.715,"body":"way"},{"speaker":"Michael Hartmann","startTime":3052.715,"endTime":3052.835,"body":"for"},{"speaker":"Michael Hartmann","startTime":3052.84,"endTime":3053.0150000000003,"body":"them"},{"speaker":"Michael Hartmann","startTime":3053.0150000000003,"endTime":3053.105,"body":"to"},{"speaker":"Michael Hartmann","startTime":3053.105,"endTime":3053.255,"body":"do"},{"speaker":"Michael Hartmann","startTime":3053.255,"endTime":3053.675,"body":"that?"},{"speaker":"Frank Cowell","startTime":3054.9150000000004,"endTime":3055.405,"body":"Yeah,"},{"speaker":"Frank Cowell","startTime":3055.4100000000003,"endTime":3055.5550000000003,"body":"come"},{"speaker":"Frank Cowell","startTime":3055.5550000000003,"endTime":3055.8250000000003,"body":"connect"},{"speaker":"Frank Cowell","startTime":3055.8300000000004,"endTime":3055.945,"body":"with"},{"speaker":"Frank Cowell","startTime":3055.945,"endTime":3056.065,"body":"me"},{"speaker":"Frank Cowell","startTime":3056.065,"endTime":3056.1850000000004,"body":"on"},{"speaker":"Frank Cowell","startTime":3056.1850000000004,"endTime":3056.7250000000004,"body":"LinkedIn,"},{"speaker":"Frank Cowell","startTime":3056.755,"endTime":3057.145,"body":"Frank"},{"speaker":"Frank Cowell","startTime":3057.275,"endTime":3057.7650000000003,"body":"Koel."},{"speaker":"Frank Cowell","startTime":3058.135,"endTime":3058.405,"body":"Just"},{"speaker":"Frank Cowell","startTime":3058.405,"endTime":3058.4150000000004,"body":"gimme."},{"speaker":"Frank Cowell","startTime":3058.645,"endTime":3058.7650000000003,"body":"A"},{"speaker":"Frank Cowell","startTime":3058.7650000000003,"endTime":3059.2450000000003,"body":"search,"},{"speaker":"Frank Cowell","startTime":3059.5150000000003,"endTime":3059.7850000000003,"body":"uh,"},{"speaker":"Frank Cowell","startTime":3059.815,"endTime":3060.0550000000003,"body":"my"},{"speaker":"Frank Cowell","startTime":3060.405,"endTime":3060.565,"body":"LinkedIn"},{"speaker":"Frank Cowell","startTime":3060.565,"endTime":3060.5660000000003,"body":"is"},{"speaker":"Frank Cowell","startTime":3060.5710000000004,"endTime":3060.925,"body":"slash"},{"speaker":"Frank Cowell","startTime":3060.9300000000003,"endTime":3061.2850000000003,"body":"frank"},{"speaker":"Frank Cowell","startTime":3061.315,"endTime":3061.7050000000004,"body":"r"},{"speaker":"Frank Cowell","startTime":3061.7050000000004,"endTime":3061.9750000000004,"body":"ko,"},{"speaker":"Frank Cowell","startTime":3061.9750000000004,"endTime":3062.155,"body":"l"},{"speaker":"Frank Cowell","startTime":3062.155,"endTime":3062.275,"body":"c"},{"speaker":"Frank Cowell","startTime":3062.395,"endTime":3062.7250000000004,"body":"w"},{"speaker":"Frank Cowell","startTime":3062.7250000000004,"endTime":3062.8450000000003,"body":"e"},{"speaker":"Frank Cowell","startTime":3062.8450000000003,"endTime":3063.2050000000004,"body":"l."},{"speaker":"Frank Cowell","startTime":3063.4750000000004,"endTime":3063.5950000000003,"body":"You"},{"speaker":"Frank Cowell","startTime":3063.5950000000003,"endTime":3063.715,"body":"can"},{"speaker":"Frank Cowell","startTime":3063.715,"endTime":3064.135,"body":"also,"},{"speaker":"Frank Cowell","startTime":3064.195,"endTime":3064.675,"body":"um,"},{"speaker":"Frank Cowell","startTime":3064.735,"endTime":3064.9150000000004,"body":"my"},{"speaker":"Frank Cowell","startTime":3064.9150000000004,"endTime":3065.125,"body":"new"},{"speaker":"Frank Cowell","startTime":3065.125,"endTime":3065.7850000000003,"body":"website,"},{"speaker":"Frank Cowell","startTime":3065.8450000000003,"endTime":3066.0550000000003,"body":"uh,"},{"speaker":"Frank Cowell","startTime":3066.0550000000003,"endTime":3066.2050000000004,"body":"with"},{"speaker":"Frank Cowell","startTime":3066.2050000000004,"endTime":3066.355,"body":"my"},{"speaker":"Frank Cowell","startTime":3066.355,"endTime":3066.505,"body":"new"},{"speaker":"Frank Cowell","startTime":3066.505,"endTime":3067.045,"body":"ventures"},{"speaker":"Frank Cowell","startTime":3067.045,"endTime":3067.4350000000004,"body":"launching"},{"speaker":"Frank Cowell","startTime":3067.44,"endTime":3067.645,"body":"here"},{"speaker":"Frank Cowell","startTime":3067.645,"endTime":3067.9750000000004,"body":"soon,"},{"speaker":"Frank Cowell","startTime":3067.9750000000004,"endTime":3068.215,"body":"which"},{"speaker":"Frank Cowell","startTime":3068.215,"endTime":3068.335,"body":"by"},{"speaker":"Frank Cowell","startTime":3068.335,"endTime":3068.425,"body":"the"},{"speaker":"Frank Cowell","startTime":3068.425,"endTime":3068.5750000000003,"body":"time"},{"speaker":"Frank Cowell","startTime":3068.5800000000004,"endTime":3068.7250000000004,"body":"this"},{"speaker":"Frank Cowell","startTime":3068.7250000000004,"endTime":3069.235,"body":"podcast"},{"speaker":"Frank Cowell","startTime":3069.235,"endTime":3069.4150000000004,"body":"air"},{"speaker":"Frank Cowell","startTime":3069.4150000000004,"endTime":3069.8050000000003,"body":"should"},{"speaker":"Frank Cowell","startTime":3069.8050000000003,"endTime":3070.105,"body":"be"},{"speaker":"Frank Cowell","startTime":3070.375,"endTime":3070.675,"body":"ready."},{"speaker":"Frank Cowell","startTime":3070.675,"endTime":3070.795,"body":"It's"},{"speaker":"Frank Cowell","startTime":3070.795,"endTime":3071.005,"body":"called"},{"speaker":"Frank Cowell","startTime":3071.005,"endTime":3071.3650000000002,"body":"Revenue"},{"speaker":"Frank Cowell","startTime":3071.3700000000003,"endTime":3071.815,"body":"Ranch"},{"speaker":"Frank Cowell","startTime":3071.8450000000003,"endTime":3072.025,"body":"is"},{"speaker":"Frank Cowell","startTime":3072.025,"endTime":3072.145,"body":"my"},{"speaker":"Frank Cowell","startTime":3072.145,"endTime":3072.3250000000003,"body":"new"},{"speaker":"Frank Cowell","startTime":3072.3300000000004,"endTime":3072.835,"body":"business,"},{"speaker":"Frank Cowell","startTime":3073.2250000000004,"endTime":3073.315,"body":"and"},{"speaker":"Frank Cowell","startTime":3073.315,"endTime":3073.4350000000004,"body":"that"},{"speaker":"Frank Cowell","startTime":3073.4350000000004,"endTime":3073.585,"body":"is"},{"speaker":"Frank Cowell","startTime":3073.585,"endTime":3074.065,"body":"revenue"},{"speaker":"Frank Cowell","startTime":3074.065,"endTime":3075.1150000000002,"body":"ranch.com."},{"speaker":"Michael Hartmann","startTime":3075.5150000000003,"endTime":3075.7000000000003,"body":"Revenue"},{"speaker":"Michael Hartmann","startTime":3075.7000000000003,"endTime":3075.94,"body":"Ranch."},{"speaker":"Michael Hartmann","startTime":3076.0,"endTime":3076.1200000000003,"body":"Uh,"},{"speaker":"Michael Hartmann","startTime":3076.1200000000003,"endTime":3076.3300000000004,"body":"and"},{"speaker":"Michael Hartmann","startTime":3076.3300000000004,"endTime":3076.42,"body":"I,"},{"speaker":"Michael Hartmann","startTime":3076.4500000000003,"endTime":3076.69,"body":"now"},{"speaker":"Michael Hartmann","startTime":3076.69,"endTime":3076.75,"body":"I"},{"speaker":"Michael Hartmann","startTime":3076.75,"endTime":3077.2000000000003,"body":"realize"},{"speaker":"Michael Hartmann","startTime":3077.2000000000003,"endTime":3077.2900000000004,"body":"I"},{"speaker":"Michael Hartmann","startTime":3077.2900000000004,"endTime":3077.8,"body":"mispronounced"},{"speaker":"Michael Hartmann","startTime":3077.8,"endTime":3077.92,"body":"your"},{"speaker":"Michael Hartmann","startTime":3077.92,"endTime":3078.19,"body":"name,"},{"speaker":"Michael Hartmann","startTime":3078.3700000000003,"endTime":3078.52,"body":"so"},{"speaker":"Michael Hartmann","startTime":3078.52,"endTime":3078.82,"body":"sorry"},{"speaker":"Michael Hartmann","startTime":3078.82,"endTime":3078.9700000000003,"body":"about"},{"speaker":"Michael Hartmann","startTime":3078.9700000000003,"endTime":3079.27,"body":"that."},{"speaker":"Michael Hartmann","startTime":3079.42,"endTime":3079.71,"body":"I"},{"speaker":"Michael Hartmann","startTime":3079.71,"endTime":3079.9100000000003,"body":"usually"},{"speaker":"Michael Hartmann","startTime":3079.9100000000003,"endTime":3080.15,"body":"ask"},{"speaker":"Michael Hartmann","startTime":3080.15,"endTime":3080.4300000000003,"body":"ahead"},{"speaker":"Michael Hartmann","startTime":3080.4300000000003,"endTime":3080.55,"body":"of"},{"speaker":"Michael Hartmann","startTime":3080.55,"endTime":3080.71,"body":"time."},{"speaker":"Frank Cowell","startTime":3081.655,"endTime":3081.8650000000002,"body":"Don't,"},{"speaker":"Frank Cowell","startTime":3081.985,"endTime":3082.255,"body":"don't"},{"speaker":"Frank Cowell","startTime":3082.255,"endTime":3082.465,"body":"worry"},{"speaker":"Frank Cowell","startTime":3082.4700000000003,"endTime":3082.5550000000003,"body":"about"},{"speaker":"Frank Cowell","startTime":3082.5550000000003,"endTime":3082.715,"body":"it."},{"speaker":"Frank Cowell","startTime":3082.855,"endTime":3083.215,"body":"It's"},{"speaker":"Frank Cowell","startTime":3083.3650000000002,"endTime":3083.9950000000003,"body":"often,"},{"speaker":"Frank Cowell","startTime":3083.9950000000003,"endTime":3084.145,"body":"uh,"},{"speaker":"Frank Cowell","startTime":3084.445,"endTime":3084.6850000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":3084.6850000000004,"endTime":3084.835,"body":"think"},{"speaker":"Frank Cowell","startTime":3084.835,"endTime":3085.045,"body":"our"},{"speaker":"Frank Cowell","startTime":3085.045,"endTime":3085.375,"body":"family"},{"speaker":"Frank Cowell","startTime":3085.375,"endTime":3086.0950000000003,"body":"mispronounces"},{"speaker":"Frank Cowell","startTime":3086.0950000000003,"endTime":3086.2450000000003,"body":"it"},{"speaker":"Frank Cowell","startTime":3086.275,"endTime":3086.425,"body":"to"},{"speaker":"Frank Cowell","startTime":3086.425,"endTime":3086.695,"body":"begin"},{"speaker":"Frank Cowell","startTime":3086.695,"endTime":3086.8450000000003,"body":"with."},{"speaker":"Frank Cowell","startTime":3086.8450000000003,"endTime":3087.175,"body":"Anyway,"},{"speaker":"Frank Cowell","startTime":3087.175,"endTime":3087.3250000000003,"body":"it's"},{"speaker":"Frank Cowell","startTime":3087.755,"endTime":3087.875,"body":"probably."},{"speaker":"Frank Cowell","startTime":3088.465,"endTime":3088.585,"body":"The"},{"speaker":"Frank Cowell","startTime":3088.59,"endTime":3088.795,"body":"way"},{"speaker":"Frank Cowell","startTime":3088.795,"endTime":3088.9750000000004,"body":"you"},{"speaker":"Frank Cowell","startTime":3088.9750000000004,"endTime":3089.215,"body":"say"},{"speaker":"Frank Cowell","startTime":3089.215,"endTime":3089.395,"body":"it,"},{"speaker":"Frank Cowell","startTime":3090.145,"endTime":3090.295,"body":"to"},{"speaker":"Frank Cowell","startTime":3090.295,"endTime":3090.4750000000004,"body":"be"},{"speaker":"Frank Cowell","startTime":3090.4750000000004,"endTime":3091.0150000000003,"body":"honest,"},{"speaker":"Michael Hartmann","startTime":3091.6000000000004,"endTime":3091.63,"body":"Oh,"},{"speaker":"Michael Hartmann","startTime":3091.63,"endTime":3091.78,"body":"that's"},{"speaker":"Michael Hartmann","startTime":3091.78,"endTime":3092.17,"body":"funny."},{"speaker":"Michael Hartmann","startTime":3092.59,"endTime":3092.71,"body":"Well,"},{"speaker":"Michael Hartmann","startTime":3092.71,"endTime":3092.86,"body":"that's"},{"speaker":"Michael Hartmann","startTime":3092.86,"endTime":3092.92,"body":"all"},{"speaker":"Michael Hartmann","startTime":3092.92,"endTime":3093.13,"body":"right."},{"speaker":"Michael Hartmann","startTime":3093.13,"endTime":3093.28,"body":"I"},{"speaker":"Michael Hartmann","startTime":3093.28,"endTime":3093.4900000000002,"body":"do,"},{"speaker":"Michael Hartmann","startTime":3093.52,"endTime":3093.6400000000003,"body":"I"},{"speaker":"Michael Hartmann","startTime":3093.645,"endTime":3093.88,"body":"do"},{"speaker":"Michael Hartmann","startTime":3093.88,"endTime":3094.1800000000003,"body":"try"},{"speaker":"Michael Hartmann","startTime":3094.1850000000004,"endTime":3094.3900000000003,"body":"like"},{"speaker":"Michael Hartmann","startTime":3094.3900000000003,"endTime":3094.5400000000004,"body":"this."},{"speaker":"Michael Hartmann","startTime":3094.5400000000004,"endTime":3094.7200000000003,"body":"One"},{"speaker":"Michael Hartmann","startTime":3094.7250000000004,"endTime":3094.84,"body":"thing"},{"speaker":"Michael Hartmann","startTime":3094.84,"endTime":3094.9900000000002,"body":"I've"},{"speaker":"Michael Hartmann","startTime":3094.9900000000002,"endTime":3095.23,"body":"learned"},{"speaker":"Michael Hartmann","startTime":3095.23,"endTime":3095.38,"body":"is"},{"speaker":"Michael Hartmann","startTime":3095.38,"endTime":3095.5,"body":"just"},{"speaker":"Michael Hartmann","startTime":3095.5,"endTime":3095.65,"body":"try"},{"speaker":"Michael Hartmann","startTime":3095.65,"endTime":3095.77,"body":"to"},{"speaker":"Michael Hartmann","startTime":3095.77,"endTime":3095.98,"body":"get"},{"speaker":"Michael Hartmann","startTime":3095.98,"endTime":3096.13,"body":"that"},{"speaker":"Michael Hartmann","startTime":3096.13,"endTime":3096.4900000000002,"body":"right."},{"speaker":"Michael Hartmann","startTime":3096.52,"endTime":3097.0,"body":"So"},{"speaker":"Michael Hartmann","startTime":3097.1800000000003,"endTime":3097.48,"body":"shame"},{"speaker":"Michael Hartmann","startTime":3097.48,"endTime":3097.63,"body":"on"},{"speaker":"Michael Hartmann","startTime":3097.635,"endTime":3097.78,"body":"me."},{"speaker":"Michael Hartmann","startTime":3097.78,"endTime":3097.9300000000003,"body":"That's"},{"speaker":"Michael Hartmann","startTime":3097.9350000000004,"endTime":3098.05,"body":"what"},{"speaker":"Michael Hartmann","startTime":3098.05,"endTime":3098.11,"body":"I"},{"speaker":"Michael Hartmann","startTime":3098.11,"endTime":3098.2900000000004,"body":"get"},{"speaker":"Michael Hartmann","startTime":3098.2900000000004,"endTime":3098.6200000000003,"body":"for,"},{"speaker":"Michael Hartmann","startTime":3099.13,"endTime":3099.3100000000004,"body":"it's"},{"speaker":"Michael Hartmann","startTime":3099.3100000000004,"endTime":3099.4900000000002,"body":"like"},{"speaker":"Michael Hartmann","startTime":3099.4900000000002,"endTime":3099.67,"body":"when"},{"speaker":"Michael Hartmann","startTime":3099.675,"endTime":3099.73,"body":"I"},{"speaker":"Michael Hartmann","startTime":3099.73,"endTime":3099.88,"body":"do,"},{"speaker":"Michael Hartmann","startTime":3099.94,"endTime":3099.9700000000003,"body":"I"},{"speaker":"Michael Hartmann","startTime":3099.9750000000004,"endTime":3100.2400000000002,"body":"forget"},{"speaker":"Michael Hartmann","startTime":3100.2400000000002,"endTime":3100.36,"body":"to"},{"speaker":"Michael Hartmann","startTime":3100.36,"endTime":3100.57,"body":"look"},{"speaker":"Michael Hartmann","startTime":3100.57,"endTime":3100.78,"body":"over"},{"speaker":"Michael Hartmann","startTime":3100.7850000000003,"endTime":3100.9,"body":"my"},{"speaker":"Michael Hartmann","startTime":3100.9,"endTime":3101.26,"body":"shoulder"},{"speaker":"Michael Hartmann","startTime":3101.26,"endTime":3101.38,"body":"when"},{"speaker":"Michael Hartmann","startTime":3101.385,"endTime":3101.5,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":3101.5,"endTime":3101.8300000000004,"body":"changing"},{"speaker":"Michael Hartmann","startTime":3101.8300000000004,"endTime":3102.13,"body":"lanes"},{"speaker":"Michael Hartmann","startTime":3102.135,"endTime":3102.55,"body":"driving,"},{"speaker":"Michael Hartmann","startTime":3102.55,"endTime":3102.76,"body":"right?"},{"speaker":"Michael Hartmann","startTime":3102.76,"endTime":3102.88,"body":"And"},{"speaker":"Michael Hartmann","startTime":3102.885,"endTime":3102.9700000000003,"body":"then"},{"speaker":"Michael Hartmann","startTime":3102.9700000000003,"endTime":3103.1200000000003,"body":"there's"},{"speaker":"Michael Hartmann","startTime":3103.1800000000003,"endTime":3103.3900000000003,"body":"somebody"},{"speaker":"Michael Hartmann","startTime":3103.3900000000003,"endTime":3103.63,"body":"there."},{"speaker":"Michael Hartmann","startTime":3104.2000000000003,"endTime":3104.65,"body":"Um,"},{"speaker":"Frank Cowell","startTime":3105.4150000000004,"endTime":3105.775,"body":"yes."},{"speaker":"Frank Cowell","startTime":3105.775,"endTime":3105.925,"body":"I,"},{"speaker":"Frank Cowell","startTime":3105.925,"endTime":3106.2250000000004,"body":"I,"},{"speaker":"Frank Cowell","startTime":3106.315,"endTime":3106.4350000000004,"body":"I"},{"speaker":"Frank Cowell","startTime":3106.4350000000004,"endTime":3106.645,"body":"had"},{"speaker":"Frank Cowell","startTime":3106.65,"endTime":3106.795,"body":"that"},{"speaker":"Frank Cowell","startTime":3106.795,"endTime":3107.0350000000003,"body":"happen"},{"speaker":"Frank Cowell","startTime":3107.0350000000003,"endTime":3107.125,"body":"to"},{"speaker":"Frank Cowell","startTime":3107.13,"endTime":3107.275,"body":"me"},{"speaker":"Frank Cowell","startTime":3107.7250000000004,"endTime":3107.885,"body":"recently."},{"speaker":"Michael Hartmann","startTime":3108.025,"endTime":3108.235,"body":"It'll"},{"speaker":"Michael Hartmann","startTime":3108.235,"endTime":3108.355,"body":"be"},{"speaker":"Michael Hartmann","startTime":3108.355,"endTime":3108.505,"body":"my"},{"speaker":"Michael Hartmann","startTime":3108.505,"endTime":3108.925,"body":"reminder"},{"speaker":"Michael Hartmann","startTime":3108.925,"endTime":3109.135,"body":"to"},{"speaker":"Michael Hartmann","startTime":3109.465,"endTime":3109.8250000000003,"body":"ask"},{"speaker":"Michael Hartmann","startTime":3109.8250000000003,"endTime":3109.885,"body":"the"},{"speaker":"Michael Hartmann","startTime":3109.885,"endTime":3110.0950000000003,"body":"next"},{"speaker":"Michael Hartmann","startTime":3110.0950000000003,"endTime":3110.3650000000002,"body":"time."},{"speaker":"Michael Hartmann","startTime":3110.9950000000003,"endTime":3111.1150000000002,"body":"Well,"},{"speaker":"Michael Hartmann","startTime":3111.1150000000002,"endTime":3111.445,"body":"Frank,"},{"speaker":"Michael Hartmann","startTime":3111.505,"endTime":3111.9550000000004,"body":"really"},{"speaker":"Michael Hartmann","startTime":3111.9550000000004,"endTime":3112.4950000000003,"body":"appreciate"},{"speaker":"Michael Hartmann","startTime":3112.4950000000003,"endTime":3112.7650000000003,"body":"it."},{"speaker":"Michael Hartmann","startTime":3112.7650000000003,"endTime":3112.945,"body":"Some"},{"speaker":"Michael Hartmann","startTime":3112.945,"endTime":3113.155,"body":"great"},{"speaker":"Michael Hartmann","startTime":3113.155,"endTime":3113.875,"body":"insights,"},{"speaker":"Michael Hartmann","startTime":3113.905,"endTime":3114.145,"body":"some"},{"speaker":"Michael Hartmann","startTime":3114.145,"endTime":3114.4750000000004,"body":"great"},{"speaker":"Michael Hartmann","startTime":3114.4750000000004,"endTime":3114.835,"body":"stuff"},{"speaker":"Michael Hartmann","startTime":3114.835,"endTime":3114.925,"body":"to"},{"speaker":"Michael Hartmann","startTime":3114.925,"endTime":3115.105,"body":"think"},{"speaker":"Michael Hartmann","startTime":3115.105,"endTime":3115.4950000000003,"body":"about"},{"speaker":"Michael Hartmann","startTime":3115.4950000000003,"endTime":3116.005,"body":"now,"},{"speaker":"Michael Hartmann","startTime":3116.0950000000003,"endTime":3116.485,"body":"um,"},{"speaker":"Michael Hartmann","startTime":3116.485,"endTime":3116.605,"body":"and"},{"speaker":"Michael Hartmann","startTime":3116.605,"endTime":3116.7250000000004,"body":"I'm"},{"speaker":"Michael Hartmann","startTime":3116.73,"endTime":3116.875,"body":"sure"},{"speaker":"Michael Hartmann","startTime":3116.875,"endTime":3116.9350000000004,"body":"our"},{"speaker":"Michael Hartmann","startTime":3116.9350000000004,"endTime":3117.295,"body":"listeners"},{"speaker":"Michael Hartmann","startTime":3117.295,"endTime":3117.4150000000004,"body":"will"},{"speaker":"Michael Hartmann","startTime":3117.715,"endTime":3117.835,"body":"be."},{"speaker":"Michael Hartmann","startTime":3118.855,"endTime":3119.3650000000002,"body":"Really"},{"speaker":"Michael Hartmann","startTime":3119.395,"endTime":3119.755,"body":"noodling"},{"speaker":"Michael Hartmann","startTime":3119.755,"endTime":3119.905,"body":"on"},{"speaker":"Michael Hartmann","startTime":3119.905,"endTime":3120.085,"body":"this"},{"speaker":"Michael Hartmann","startTime":3120.085,"endTime":3120.295,"body":"for"},{"speaker":"Michael Hartmann","startTime":3120.295,"endTime":3120.4750000000004,"body":"as"},{"speaker":"Michael Hartmann","startTime":3120.4750000000004,"endTime":3120.7450000000003,"body":"well"},{"speaker":"Michael Hartmann","startTime":3120.7450000000003,"endTime":3120.895,"body":"if"},{"speaker":"Michael Hartmann","startTime":3120.895,"endTime":3121.0150000000003,"body":"they're"},{"speaker":"Michael Hartmann","startTime":3121.0150000000003,"endTime":3121.195,"body":"like"},{"speaker":"Michael Hartmann","startTime":3121.195,"endTime":3121.4350000000004,"body":"me."},{"speaker":"Michael Hartmann","startTime":3121.44,"endTime":3121.795,"body":"So"},{"speaker":"Michael Hartmann","startTime":3122.155,"endTime":3122.335,"body":"thank"},{"speaker":"Michael Hartmann","startTime":3122.335,"endTime":3122.425,"body":"you"},{"speaker":"Michael Hartmann","startTime":3122.4300000000003,"endTime":3122.5150000000003,"body":"for"},{"speaker":"Michael Hartmann","startTime":3122.5150000000003,"endTime":3122.8450000000003,"body":"that."},{"speaker":"Michael Hartmann","startTime":3122.875,"endTime":3123.175,"body":"Mike,"},{"speaker":"Michael Hartmann","startTime":3123.175,"endTime":3123.445,"body":"thank"},{"speaker":"Michael Hartmann","startTime":3123.445,"endTime":3123.625,"body":"you"},{"speaker":"Michael Hartmann","startTime":3123.625,"endTime":3123.8050000000003,"body":"for"},{"speaker":"Michael Hartmann","startTime":3123.8050000000003,"endTime":3124.255,"body":"joining"},{"speaker":"Michael Hartmann","startTime":3124.255,"endTime":3124.4950000000003,"body":"and,"},{"speaker":"Michael Hartmann","startTime":3124.6150000000002,"endTime":3124.7650000000003,"body":"and"},{"speaker":"Michael Hartmann","startTime":3124.7650000000003,"endTime":3125.125,"body":"jumping"},{"speaker":"Michael Hartmann","startTime":3125.125,"endTime":3125.335,"body":"in."},{"speaker":"Michael Hartmann","startTime":3125.335,"endTime":3125.425,"body":"And"},{"speaker":"Michael Hartmann","startTime":3125.425,"endTime":3125.6650000000004,"body":"thanks"},{"speaker":"Michael Hartmann","startTime":3125.6650000000004,"endTime":3125.755,"body":"to"},{"speaker":"Michael Hartmann","startTime":3125.755,"endTime":3125.875,"body":"all"},{"speaker":"Michael Hartmann","startTime":3125.875,"endTime":3125.9950000000003,"body":"our"},{"speaker":"Michael Hartmann","startTime":3125.9950000000003,"endTime":3126.445,"body":"listeners"},{"speaker":"Michael Hartmann","startTime":3126.445,"endTime":3126.655,"body":"for"},{"speaker":"Michael Hartmann","startTime":3126.655,"endTime":3127.1650000000004,"body":"supporting"},{"speaker":"Michael Hartmann","startTime":3127.1650000000004,"endTime":3127.315,"body":"us."},{"speaker":"Michael Hartmann","startTime":3127.315,"endTime":3127.4350000000004,"body":"If"},{"speaker":"Michael Hartmann","startTime":3127.4350000000004,"endTime":3127.585,"body":"you've"},{"speaker":"Michael Hartmann","startTime":3127.59,"endTime":3127.885,"body":"got"},{"speaker":"Michael Hartmann","startTime":3128.545,"endTime":3129.1150000000002,"body":"questions"},{"speaker":"Michael Hartmann","startTime":3129.1150000000002,"endTime":3129.235,"body":"or"},{"speaker":"Michael Hartmann","startTime":3129.235,"endTime":3130.045,"body":"suggestions,"},{"speaker":"Michael Hartmann","startTime":3130.105,"endTime":3130.735,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":3130.7650000000003,"endTime":3130.9150000000004,"body":"or"},{"speaker":"Michael Hartmann","startTime":3130.92,"endTime":3131.3650000000002,"body":"topics"},{"speaker":"Michael Hartmann","startTime":3131.3650000000002,"endTime":3131.4550000000004,"body":"you"},{"speaker":"Michael Hartmann","startTime":3131.46,"endTime":3131.635,"body":"want"},{"speaker":"Michael Hartmann","startTime":3131.635,"endTime":3131.755,"body":"us"},{"speaker":"Michael Hartmann","startTime":3131.76,"endTime":3132.025,"body":"to"},{"speaker":"Michael Hartmann","startTime":3132.025,"endTime":3132.235,"body":"talk"},{"speaker":"Michael Hartmann","startTime":3132.235,"endTime":3132.445,"body":"about"},{"speaker":"Michael Hartmann","startTime":3132.445,"endTime":3132.565,"body":"in"},{"speaker":"Michael Hartmann","startTime":3132.565,"endTime":3132.835,"body":"future"},{"speaker":"Michael Hartmann","startTime":3132.84,"endTime":3133.4350000000004,"body":"episodes"},{"speaker":"Michael Hartmann","startTime":3133.4350000000004,"endTime":3133.585,"body":"or"},{"speaker":"Michael Hartmann","startTime":3133.59,"endTime":3134.215,"body":"suggestions"},{"speaker":"Michael Hartmann","startTime":3134.215,"endTime":3134.4550000000004,"body":"for"},{"speaker":"Michael Hartmann","startTime":3134.4550000000004,"endTime":3134.7850000000003,"body":"guests"},{"speaker":"Michael Hartmann","startTime":3134.7850000000003,"endTime":3134.875,"body":"or"},{"speaker":"Michael Hartmann","startTime":3134.875,"endTime":3134.9950000000003,"body":"you"},{"speaker":"Michael Hartmann","startTime":3134.9950000000003,"endTime":3135.235,"body":"wanna"},{"speaker":"Michael Hartmann","startTime":3135.235,"endTime":3135.5950000000003,"body":"do"},{"speaker":"Michael Hartmann","startTime":3135.5950000000003,"endTime":3135.835,"body":"any"},{"speaker":"Michael Hartmann","startTime":3135.84,"endTime":3135.895,"body":"of"},{"speaker":"Michael Hartmann","startTime":3135.895,"endTime":3136.0750000000003,"body":"those"},{"speaker":"Michael Hartmann","startTime":3136.0750000000003,"endTime":3136.6150000000002,"body":"things,"},{"speaker":"Michael Hartmann","startTime":3136.675,"endTime":3136.945,"body":"feel"},{"speaker":"Michael Hartmann","startTime":3136.9500000000003,"endTime":3137.125,"body":"free"},{"speaker":"Michael Hartmann","startTime":3137.125,"endTime":3137.215,"body":"to"},{"speaker":"Michael Hartmann","startTime":3137.215,"endTime":3137.3650000000002,"body":"hit"},{"speaker":"Michael Hartmann","startTime":3137.3650000000002,"endTime":3137.5150000000003,"body":"us"},{"speaker":"Michael Hartmann","startTime":3137.5150000000003,"endTime":3137.7850000000003,"body":"up."},{"speaker":"Michael Hartmann","startTime":3138.175,"endTime":3138.3250000000003,"body":"You"},{"speaker":"Michael Hartmann","startTime":3138.3250000000003,"endTime":3138.4750000000004,"body":"can"},{"speaker":"Michael Hartmann","startTime":3138.4750000000004,"endTime":3138.625,"body":"get"},{"speaker":"Michael Hartmann","startTime":3138.625,"endTime":3138.8650000000002,"body":"ahold"},{"speaker":"Michael Hartmann","startTime":3138.8650000000002,"endTime":3138.9550000000004,"body":"of"},{"speaker":"Michael Hartmann","startTime":3138.9550000000004,"endTime":3139.3450000000003,"body":"Naomi,"},{"speaker":"Michael Hartmann","startTime":3139.3450000000003,"endTime":3139.645,"body":"Mike,"},{"speaker":"Michael Hartmann","startTime":3139.645,"endTime":3139.885,"body":"or"},{"speaker":"Michael Hartmann","startTime":3139.885,"endTime":3140.2450000000003,"body":"me,"},{"speaker":"Michael Hartmann","startTime":3140.7250000000004,"endTime":3141.2050000000004,"body":"uh,"},{"speaker":"Michael Hartmann","startTime":3141.2050000000004,"endTime":3141.385,"body":"on"},{"speaker":"Michael Hartmann","startTime":3141.385,"endTime":3141.8050000000003,"body":"LinkedIn"},{"speaker":"Michael Hartmann","startTime":3141.8050000000003,"endTime":3141.9550000000004,"body":"or"},{"speaker":"Michael Hartmann","startTime":3141.9550000000004,"endTime":3142.0750000000003,"body":"on"},{"speaker":"Michael Hartmann","startTime":3142.0750000000003,"endTime":3142.1650000000004,"body":"the"},{"speaker":"Michael Hartmann","startTime":3142.17,"endTime":3142.7050000000004,"body":"Slack"},{"speaker":"Michael Hartmann","startTime":3142.7650000000003,"endTime":3143.425,"body":"or"},{"speaker":"Michael Hartmann","startTime":3143.5150000000003,"endTime":3144.3250000000003,"body":"whatever."},{"speaker":"Michael Hartmann","startTime":3144.925,"endTime":3145.135,"body":"Until"},{"speaker":"Michael Hartmann","startTime":3145.135,"endTime":3145.3450000000003,"body":"next"},{"speaker":"Michael Hartmann","startTime":3145.3450000000003,"endTime":3145.525,"body":"time"},{"speaker":"Michael Hartmann","startTime":3145.525,"endTime":3145.9750000000004,"body":"everyone."},{"speaker":"Michael Hartmann","startTime":3146.065,"endTime":3146.215,"body":"Bye."},{"speaker":"Mike Rizzo","startTime":3146.965,"endTime":3147.175,"body":"Bye"},{"speaker":"Frank Cowell","startTime":3147.335,"endTime":3147.485,"body":"Hi,"},{"speaker":"Frank Cowell","startTime":3147.485,"endTime":3147.7850000000003,"body":"Michael."},{"speaker":"Frank Cowell","startTime":3147.815,"endTime":3147.9950000000003,"body":"Mike."},{"speaker":"Frank Cowell","startTime":3147.9950000000003,"endTime":3148.175,"body":"Take"},{"speaker":"Frank Cowell","startTime":3148.175,"endTime":3148.4750000000004,"body":"care."},{"speaker":"Frank Cowell","startTime":3148.7450000000003,"endTime":3148.925,"body":"See"},{"speaker":"Frank Cowell","startTime":3148.925,"endTime":3148.985,"body":"you"},{"speaker":"Frank Cowell","startTime":3148.985,"endTime":3149.465,"body":"folks."}]}