{"version":"1.0.0","segments":[{"speaker":"Joe Marhamati","startTime":51.079,"endTime":53.602000000000004,"body":"So you know,"},{"speaker":"Joe Marhamati","startTime":51.079,"endTime":53.602000000000004,"body":"being in in a country where it"},{"speaker":"Joe Marhamati","startTime":53.661,"endTime":56.83,"body":"just takes a long time to go"},{"speaker":"Joe Marhamati","startTime":53.661,"endTime":56.83,"body":"solar, you want to have a"},{"speaker":"Joe Marhamati","startTime":56.889,"endTime":60.0,"body":"customer who knows exactly"},{"speaker":"Joe Marhamati","startTime":56.889,"endTime":60.0,"body":"what's going on during the"},{"speaker":"Joe Marhamati","startTime":60.059,"endTime":63.228,"body":"process, but also after the"},{"speaker":"Joe Marhamati","startTime":60.059,"endTime":63.228,"body":"process. So one thing that"},{"speaker":"Joe Marhamati","startTime":63.287,"endTime":66.926,"body":"Sunvoy allows is for homeowners"},{"speaker":"Joe Marhamati","startTime":63.287,"endTime":66.926,"body":"to submit service tickets, and"},{"speaker":"Joe Marhamati","startTime":66.98400000000001,"endTime":70.682,"body":"for a solar installer to create"},{"speaker":"Joe Marhamati","startTime":66.98400000000001,"endTime":70.682,"body":"an FAQ section, so that if your"},{"speaker":"Joe Marhamati","startTime":70.741,"endTime":74.028,"body":"envoy goes out or there's a"},{"speaker":"Joe Marhamati","startTime":70.741,"endTime":74.028,"body":"communication issue, you can"},{"speaker":"Joe Marhamati","startTime":74.086,"endTime":77.373,"body":"troubleshoot it yourself. But"},{"speaker":"Joe Marhamati","startTime":74.086,"endTime":77.373,"body":"basically, a good customer"},{"speaker":"Joe Marhamati","startTime":77.432,"endTime":81.071,"body":"experience to me post sale is"},{"speaker":"Joe Marhamati","startTime":77.432,"endTime":81.071,"body":"having no ambiguity with respect"},{"speaker":"Joe Marhamati","startTime":81.129,"endTime":84.768,"body":"to the process, knowing what's"},{"speaker":"Joe Marhamati","startTime":81.129,"endTime":84.768,"body":"going on with your solar system"},{"speaker":"Joe Marhamati","startTime":84.827,"endTime":88.349,"body":"is performing to expectations,"},{"speaker":"Joe Marhamati","startTime":84.827,"endTime":88.349,"body":"and then being able to submit"},{"speaker":"Joe Marhamati","startTime":88.40700000000001,"endTime":91.46000000000001,"body":"service tickets and ask"},{"speaker":"Joe Marhamati","startTime":88.40700000000001,"endTime":91.46000000000001,"body":"questions of your installer,"},{"speaker":"intro","startTime":90.78,"endTime":94.77000000000001,"body":"Are you speeding the"},{"speaker":"intro","startTime":90.78,"endTime":94.77000000000001,"body":"energy transition. Here at the"},{"speaker":"intro","startTime":94.77000000000001,"endTime":98.46000000000001,"body":"Clean Power Hour. Our hosts Tim"},{"speaker":"intro","startTime":94.77000000000001,"endTime":98.46000000000001,"body":"Montague and John Weaver bring"},{"speaker":"intro","startTime":98.46000000000001,"endTime":102.12,"body":"you the best in solar batteries"},{"speaker":"intro","startTime":98.46000000000001,"endTime":102.12,"body":"and clean technologies every"},{"speaker":"intro","startTime":102.12,"endTime":106.14,"body":"week, I want to go deeper into"},{"speaker":"intro","startTime":102.12,"endTime":106.14,"body":"decarbonisation. We do too."},{"speaker":"intro","startTime":106.35,"endTime":108.75,"body":"We're here to help you"},{"speaker":"intro","startTime":106.35,"endTime":108.75,"body":"understand and command the"},{"speaker":"intro","startTime":108.75,"endTime":112.5,"body":"commercial, residential and"},{"speaker":"intro","startTime":108.75,"endTime":112.5,"body":"utility, solar, wind and storage"},{"speaker":"intro","startTime":112.5,"endTime":116.28,"body":"industries. So let's get to it."},{"speaker":"intro","startTime":112.5,"endTime":116.28,"body":"Together, we can speed the"},{"speaker":"intro","startTime":116.28,"endTime":117.36,"body":"energy transition."},{"speaker":"Tim Montague","startTime":119.99,"endTime":122.9,"body":"Today on the clean"},{"speaker":"Tim Montague","startTime":119.99,"endTime":122.9,"body":"power our software that grows"},{"speaker":"Tim Montague","startTime":122.9,"endTime":125.75,"body":"your solar business, I'm Tim"},{"speaker":"Tim Montague","startTime":122.9,"endTime":125.75,"body":"Montague, check out all of our"},{"speaker":"Tim Montague","startTime":125.75,"endTime":130.19,"body":"content at cleanpowerhour.com"},{"speaker":"Tim Montague","startTime":125.75,"endTime":130.19,"body":"Give us a rating and a review on"},{"speaker":"Tim Montague","startTime":130.19,"endTime":133.82,"body":"Apple and Spotify, please, and"},{"speaker":"Tim Montague","startTime":130.19,"endTime":133.82,"body":"tell a friend about the show. I"},{"speaker":"Tim Montague","startTime":133.82,"endTime":135.98000000000002,"body":"love to hear from my listeners,"},{"speaker":"Tim Montague","startTime":133.82,"endTime":135.98000000000002,"body":"please connect with me on"},{"speaker":"Tim Montague","startTime":135.98000000000002,"endTime":139.73000000000002,"body":"LinkedIn and check out our"},{"speaker":"Tim Montague","startTime":135.98000000000002,"endTime":139.73000000000002,"body":"YouTube channel. My guest today"},{"speaker":"Tim Montague","startTime":139.76,"endTime":144.17000000000002,"body":"is Joe Marhamati. He is the co"},{"speaker":"Tim Montague","startTime":139.76,"endTime":144.17000000000002,"body":"founder of a company called"},{"speaker":"Tim Montague","startTime":144.17000000000002,"endTime":147.41,"body":"Sunvoy, which is a platform for"},{"speaker":"Tim Montague","startTime":144.17000000000002,"endTime":147.41,"body":"customer relationship"},{"speaker":"Tim Montague","startTime":147.41,"endTime":150.47,"body":"management, but much more."},{"speaker":"Tim Montague","startTime":147.41,"endTime":150.47,"body":"Welcome to the show, Joe."},{"speaker":"Joe Marhamati","startTime":151.16,"endTime":152.6,"body":"Thanks, Tim."},{"speaker":"Joe Marhamati","startTime":151.16,"endTime":152.6,"body":"Thanks for having me on."},{"speaker":"Tim Montague","startTime":152.96,"endTime":155.39,"body":"It's great to have"},{"speaker":"Tim Montague","startTime":152.96,"endTime":155.39,"body":"such a storied solar"},{"speaker":"Tim Montague","startTime":155.39,"endTime":160.16,"body":"professional and entrepreneur on"},{"speaker":"Tim Montague","startTime":155.39,"endTime":160.16,"body":"the show, I am just tickled to"},{"speaker":"Tim Montague","startTime":160.16,"endTime":163.97,"body":"get to know you a little bit and"},{"speaker":"Tim Montague","startTime":160.16,"endTime":163.97,"body":"learn about what you did with"},{"speaker":"Tim Montague","startTime":164.0,"endTime":169.16,"body":"Epson. And now Sunvoy. So, Joe,"},{"speaker":"Tim Montague","startTime":164.0,"endTime":169.16,"body":"well, we start with a little"},{"speaker":"Tim Montague","startTime":169.16,"endTime":172.55,"body":"background on yourself, please"},{"speaker":"Tim Montague","startTime":169.16,"endTime":172.55,"body":"tell our listeners about"},{"speaker":"Tim Montague","startTime":172.55,"endTime":175.34,"body":"yourself and how you got into"},{"speaker":"Tim Montague","startTime":172.55,"endTime":175.34,"body":"the solar industry."},{"speaker":"Joe Marhamati","startTime":176.06,"endTime":178.76,"body":"Well, I think"},{"speaker":"Joe Marhamati","startTime":176.06,"endTime":178.76,"body":"I've been in the solar industry"},{"speaker":"Joe Marhamati","startTime":178.79,"endTime":181.94,"body":"for every single day of my"},{"speaker":"Joe Marhamati","startTime":178.79,"endTime":181.94,"body":"career, actually. So I've been"},{"speaker":"Joe Marhamati","startTime":182.24,"endTime":187.34,"body":"in this field now for about 17"},{"speaker":"Joe Marhamati","startTime":182.24,"endTime":187.34,"body":"years, 16 years. He started in"},{"speaker":"Joe Marhamati","startTime":187.34,"endTime":190.79,"body":"2008 at the Department of"},{"speaker":"Joe Marhamati","startTime":187.34,"endTime":190.79,"body":"Energy. When the loan programs"},{"speaker":"Joe Marhamati","startTime":190.79,"endTime":192.86,"body":"office was just getting off the"},{"speaker":"Joe Marhamati","startTime":190.79,"endTime":192.86,"body":"ground there were literally"},{"speaker":"Joe Marhamati","startTime":192.86,"endTime":195.53,"body":"writing the rules, and the"},{"speaker":"Joe Marhamati","startTime":192.86,"endTime":195.53,"body":"playbook for how they were going"},{"speaker":"Joe Marhamati","startTime":195.53,"endTime":199.28,"body":"to deploy these billions of"},{"speaker":"Joe Marhamati","startTime":195.53,"endTime":199.28,"body":"dollars. And they did and was"},{"speaker":"Joe Marhamati","startTime":199.28,"endTime":204.26,"body":"one of the first 30 employees"},{"speaker":"Joe Marhamati","startTime":199.28,"endTime":204.26,"body":"there. And we funded through the"},{"speaker":"Joe Marhamati","startTime":204.26,"endTime":207.68,"body":"Recovery Act some of the first"},{"speaker":"Joe Marhamati","startTime":204.26,"endTime":207.68,"body":"utility scale solar projects,"},{"speaker":"Joe Marhamati","startTime":208.46,"endTime":211.49,"body":"the Tesla facility in Fremont,"},{"speaker":"Joe Marhamati","startTime":208.46,"endTime":211.49,"body":"California, where they were"},{"speaker":"Joe Marhamati","startTime":211.49,"endTime":215.78,"body":"building the model s some of the"},{"speaker":"Joe Marhamati","startTime":211.49,"endTime":215.78,"body":"first cellulosic biofuel"},{"speaker":"Joe Marhamati","startTime":215.96,"endTime":219.2,"body":"facilities, solar manufacturing"},{"speaker":"Joe Marhamati","startTime":215.96,"endTime":219.2,"body":"facilities, the first new"},{"speaker":"Joe Marhamati","startTime":219.2,"endTime":222.71,"body":"nuclear reactor in the United"},{"speaker":"Joe Marhamati","startTime":219.2,"endTime":222.71,"body":"States in decades. And it was a"},{"speaker":"Joe Marhamati","startTime":222.71,"endTime":225.92,"body":"wild ride. And I'll never forget"},{"speaker":"Joe Marhamati","startTime":222.71,"endTime":225.92,"body":"it, it was the honor of a"},{"speaker":"Joe Marhamati","startTime":225.92,"endTime":228.17,"body":"lifetime working with some of"},{"speaker":"Joe Marhamati","startTime":225.92,"endTime":228.17,"body":"the smartest people I've ever"},{"speaker":"Joe Marhamati","startTime":228.17,"endTime":232.07,"body":"met, that really spawned the"},{"speaker":"Joe Marhamati","startTime":228.17,"endTime":232.07,"body":"solar industry as we know it"},{"speaker":"Joe Marhamati","startTime":232.07,"endTime":237.59,"body":"today. So that really was the"},{"speaker":"Joe Marhamati","startTime":232.07,"endTime":237.59,"body":"beginning of my career. And in"},{"speaker":"Joe Marhamati","startTime":237.59,"endTime":242.57,"body":"2016, there was a change in"},{"speaker":"Joe Marhamati","startTime":237.59,"endTime":242.57,"body":"administration's, and I went out"},{"speaker":"Joe Marhamati","startTime":242.57,"endTime":245.96,"body":"with a friend to start a solar"},{"speaker":"Joe Marhamati","startTime":242.57,"endTime":245.96,"body":"business in the Washington DC"},{"speaker":"Joe Marhamati","startTime":245.96,"endTime":250.31,"body":"metro area called IPs and solar,"},{"speaker":"Joe Marhamati","startTime":245.96,"endTime":250.31,"body":"that we've been growing for"},{"speaker":"Joe Marhamati","startTime":250.34,"endTime":254.75,"body":"eight plus years now and had a"},{"speaker":"Joe Marhamati","startTime":250.34,"endTime":254.75,"body":"wild ride and a super fun time"},{"speaker":"Joe Marhamati","startTime":255.05,"endTime":258.08000000000004,"body":"building that business that's"},{"speaker":"Joe Marhamati","startTime":255.05,"endTime":258.08000000000004,"body":"been primarily residential, and"},{"speaker":"Joe Marhamati","startTime":258.08000000000004,"endTime":262.19,"body":"then some small, light"},{"speaker":"Joe Marhamati","startTime":258.08000000000004,"endTime":262.19,"body":"commercial industrial projects,"},{"speaker":"Joe Marhamati","startTime":262.66999999999996,"endTime":265.25,"body":"including the Constitution"},{"speaker":"Joe Marhamati","startTime":262.66999999999996,"endTime":265.25,"body":"Center on the National Mall,"},{"speaker":"Joe Marhamati","startTime":265.28,"endTime":269.9,"body":"kind of our Keystone projects"},{"speaker":"Joe Marhamati","startTime":265.28,"endTime":269.9,"body":"that we're very proud of. And we"},{"speaker":"Joe Marhamati","startTime":269.9,"endTime":273.71000000000004,"body":"built Sunvoy as kind of a spin"},{"speaker":"Joe Marhamati","startTime":269.9,"endTime":273.71000000000004,"body":"off company from IPS and solar,"},{"speaker":"Joe Marhamati","startTime":274.52,"endTime":277.85,"body":"we realized that there was a"},{"speaker":"Joe Marhamati","startTime":274.52,"endTime":277.85,"body":"strange status quo in the solar"},{"speaker":"Joe Marhamati","startTime":277.85,"endTime":281.65999999999997,"body":"industry, where homeowners, and"},{"speaker":"Joe Marhamati","startTime":277.85,"endTime":281.65999999999997,"body":"business owners really didn't"},{"speaker":"Joe Marhamati","startTime":281.65999999999997,"endTime":284.15,"body":"know what stage or project was"},{"speaker":"Joe Marhamati","startTime":281.65999999999997,"endTime":284.15,"body":"at. And of course, these solar"},{"speaker":"Joe Marhamati","startTime":284.15,"endTime":288.83000000000004,"body":"projects can take three, six,"},{"speaker":"Joe Marhamati","startTime":284.15,"endTime":288.83000000000004,"body":"sometimes 12 months to complete."},{"speaker":"Joe Marhamati","startTime":289.25,"endTime":293.27,"body":"And then when we turn those"},{"speaker":"Joe Marhamati","startTime":289.25,"endTime":293.27,"body":"systems online, they had, you"},{"speaker":"Joe Marhamati","startTime":293.27,"endTime":295.55,"body":"know, the manufacturers"},{"speaker":"Joe Marhamati","startTime":293.27,"endTime":295.55,"body":"monitoring app, they weren't"},{"speaker":"Joe Marhamati","startTime":295.55,"endTime":299.41999999999996,"body":"living in the app of the solar"},{"speaker":"Joe Marhamati","startTime":295.55,"endTime":299.41999999999996,"body":"installer. So we built for"},{"speaker":"Joe Marhamati","startTime":299.41999999999996,"endTime":302.84000000000003,"body":"ourselves a customer portal,"},{"speaker":"Joe Marhamati","startTime":299.41999999999996,"endTime":302.84000000000003,"body":"that would allow them to have a"},{"speaker":"Joe Marhamati","startTime":302.84000000000003,"endTime":305.48,"body":"better customer experience to be"},{"speaker":"Joe Marhamati","startTime":302.84000000000003,"endTime":305.48,"body":"able to track their projects,"},{"speaker":"Joe Marhamati","startTime":305.48,"endTime":308.51,"body":"see what stage they're at. And"},{"speaker":"Joe Marhamati","startTime":305.48,"endTime":308.51,"body":"then to see all of their energy"},{"speaker":"Joe Marhamati","startTime":308.51,"endTime":313.28,"body":"data in one place in a branded"},{"speaker":"Joe Marhamati","startTime":308.51,"endTime":313.28,"body":"ecosystem from the solar"},{"speaker":"Joe Marhamati","startTime":313.28,"endTime":317.84000000000003,"body":"installer. And so we spun off"},{"speaker":"Joe Marhamati","startTime":313.28,"endTime":317.84000000000003,"body":"that concept into another"},{"speaker":"Joe Marhamati","startTime":317.84000000000003,"endTime":320.51,"body":"company called Sunvoy when we"},{"speaker":"Joe Marhamati","startTime":317.84000000000003,"endTime":320.51,"body":"saw the impact it had on our"},{"speaker":"Joe Marhamati","startTime":320.51,"endTime":324.08000000000004,"body":"business. And that's primarily"},{"speaker":"Joe Marhamati","startTime":320.51,"endTime":324.08000000000004,"body":"what we're working on today."},{"speaker":"Tim Montague","startTime":325.88,"endTime":331.66999999999996,"body":"Well, that was a"},{"speaker":"Tim Montague","startTime":325.88,"endTime":331.66999999999996,"body":"lot. And I'm totally psyched to"},{"speaker":"Tim Montague","startTime":331.66999999999996,"endTime":335.84000000000003,"body":"get into the Sunvoy story, but I"},{"speaker":"Tim Montague","startTime":331.66999999999996,"endTime":335.84000000000003,"body":"want to unpack a little bit of"},{"speaker":"Tim Montague","startTime":335.84000000000003,"endTime":341.51,"body":"your history there with the LPO."},{"speaker":"Tim Montague","startTime":335.84000000000003,"endTime":341.51,"body":"So the LPO was a phenomenon of"},{"speaker":"Tim Montague","startTime":341.51,"endTime":343.46000000000004,"body":"the Obama administration. Is"},{"speaker":"Tim Montague","startTime":341.51,"endTime":343.46000000000004,"body":"that right?"},{"speaker":"Joe Marhamati","startTime":344.39,"endTime":346.76,"body":"Oh, wow, that's"},{"speaker":"Joe Marhamati","startTime":344.39,"endTime":346.76,"body":"that's a good question. So it"},{"speaker":"Joe Marhamati","startTime":346.76,"endTime":350.21000000000004,"body":"actually came out of the Energy"},{"speaker":"Joe Marhamati","startTime":346.76,"endTime":350.21000000000004,"body":"Policy Act of 2005, which was in"},{"speaker":"Joe Marhamati","startTime":350.21000000000004,"endTime":356.24,"body":"the bush admin stration It was"},{"speaker":"Joe Marhamati","startTime":350.21000000000004,"endTime":356.24,"body":"sort of a grand bargain of what"},{"speaker":"Joe Marhamati","startTime":356.24,"endTime":358.85,"body":"ended up sort of being the"},{"speaker":"Joe Marhamati","startTime":356.24,"endTime":358.85,"body":"beginning of all of the quote"},{"speaker":"Joe Marhamati","startTime":358.85,"endTime":362.57000000000005,"body":"unquote, all of the above, where"},{"speaker":"Joe Marhamati","startTime":358.85,"endTime":362.57000000000005,"body":"they wanted to fund renewable"},{"speaker":"Joe Marhamati","startTime":362.57000000000005,"endTime":366.86,"body":"energy, and nuclear and clean"},{"speaker":"Joe Marhamati","startTime":362.57000000000005,"endTime":366.86,"body":"coal and all kinds of other"},{"speaker":"Joe Marhamati","startTime":366.86,"endTime":370.66999999999996,"body":"stuff. And so they agreed to"},{"speaker":"Joe Marhamati","startTime":366.86,"endTime":370.66999999999996,"body":"start this program, which is"},{"speaker":"Joe Marhamati","startTime":370.66999999999996,"endTime":373.22,"body":"essentially a project finance"},{"speaker":"Joe Marhamati","startTime":370.66999999999996,"endTime":373.22,"body":"shop within the Department of"},{"speaker":"Joe Marhamati","startTime":373.22,"endTime":376.54999999999995,"body":"Energy. And you know, the first"},{"speaker":"Joe Marhamati","startTime":373.22,"endTime":376.54999999999995,"body":"few years, they were really just"},{"speaker":"Joe Marhamati","startTime":376.54999999999995,"endTime":379.01,"body":"setting it up, they were"},{"speaker":"Joe Marhamati","startTime":376.54999999999995,"endTime":379.01,"body":"bringing in people from private"},{"speaker":"Joe Marhamati","startTime":379.01,"endTime":383.21000000000004,"body":"industry, investment banking,"},{"speaker":"Joe Marhamati","startTime":379.01,"endTime":383.21000000000004,"body":"the Export Import Bank, and OPEC"},{"speaker":"Joe Marhamati","startTime":383.21000000000004,"endTime":386.75,"body":"and all over government and"},{"speaker":"Joe Marhamati","startTime":383.21000000000004,"endTime":386.75,"body":"private industry to set up a"},{"speaker":"Joe Marhamati","startTime":386.75,"endTime":390.59000000000003,"body":"loan programs office, right, the"},{"speaker":"Joe Marhamati","startTime":386.75,"endTime":390.59000000000003,"body":"rules, start getting some money"},{"speaker":"Joe Marhamati","startTime":390.59000000000003,"endTime":393.98,"body":"out the door, was a little slow."},{"speaker":"Joe Marhamati","startTime":390.59000000000003,"endTime":393.98,"body":"I was there in the early days"},{"speaker":"Joe Marhamati","startTime":393.98,"endTime":396.53,"body":"when they were trying to figure"},{"speaker":"Joe Marhamati","startTime":393.98,"endTime":396.53,"body":"it all out. And then what really"},{"speaker":"Joe Marhamati","startTime":396.53,"endTime":402.23,"body":"juiced it was the this financial"},{"speaker":"Joe Marhamati","startTime":396.53,"endTime":402.23,"body":"crisis in September of 2008. And"},{"speaker":"Joe Marhamati","startTime":402.23,"endTime":406.78999999999996,"body":"the need to really get money out"},{"speaker":"Joe Marhamati","startTime":402.23,"endTime":406.78999999999996,"body":"the door and built. And so the"},{"speaker":"Joe Marhamati","startTime":406.82000000000005,"endTime":410.53999999999996,"body":"American Recovery and"},{"speaker":"Joe Marhamati","startTime":406.82000000000005,"endTime":410.53999999999996,"body":"Reinvestment Act, wow, I can't"},{"speaker":"Joe Marhamati","startTime":410.53999999999996,"endTime":415.4,"body":"believe that was 15 years ago,"},{"speaker":"Joe Marhamati","startTime":410.53999999999996,"endTime":415.4,"body":"really, jump started the loan"},{"speaker":"Joe Marhamati","startTime":415.4,"endTime":418.66999999999996,"body":"programs office. And it was"},{"speaker":"Joe Marhamati","startTime":415.4,"endTime":418.66999999999996,"body":"called something else before"},{"speaker":"Joe Marhamati","startTime":418.66999999999996,"endTime":421.03999999999996,"body":"that. It was like the loan"},{"speaker":"Joe Marhamati","startTime":418.66999999999996,"endTime":421.03999999999996,"body":"guarantee program officer"},{"speaker":"Joe Marhamati","startTime":421.03999999999996,"endTime":424.03999999999996,"body":"something and they rebranded it,"},{"speaker":"Joe Marhamati","startTime":421.03999999999996,"endTime":424.03999999999996,"body":"and they brought in some really"},{"speaker":"Joe Marhamati","startTime":424.03999999999996,"endTime":427.61,"body":"just wonderfully talented"},{"speaker":"Joe Marhamati","startTime":424.03999999999996,"endTime":427.61,"body":"people. And there was a sprint"},{"speaker":"Joe Marhamati","startTime":427.61,"endTime":431.41999999999996,"body":"there of Canyon blues, two"},{"speaker":"Joe Marhamati","startTime":427.61,"endTime":431.41999999999996,"body":"years, it was from, you know,"},{"speaker":"Joe Marhamati","startTime":431.57000000000005,"endTime":436.15999999999997,"body":"the implementation in 2009 of"},{"speaker":"Joe Marhamati","startTime":431.57000000000005,"endTime":436.15999999999997,"body":"the Recovery Act to September of"},{"speaker":"Joe Marhamati","startTime":436.19000000000005,"endTime":442.4,"body":"2011, to get $30 billion out the"},{"speaker":"Joe Marhamati","startTime":436.19000000000005,"endTime":442.4,"body":"door. And we did it. It was an"},{"speaker":"Joe Marhamati","startTime":442.4,"endTime":445.28,"body":"incredible sprint of working"},{"speaker":"Joe Marhamati","startTime":442.4,"endTime":445.28,"body":"nights and weekends and holidays"},{"speaker":"Joe Marhamati","startTime":445.28,"endTime":450.32000000000005,"body":"for two years. But in those two"},{"speaker":"Joe Marhamati","startTime":445.28,"endTime":450.32000000000005,"body":"years, we really funded the"},{"speaker":"Joe Marhamati","startTime":450.32000000000005,"endTime":453.53,"body":"modern energy transition as we"},{"speaker":"Joe Marhamati","startTime":450.32000000000005,"endTime":453.53,"body":"know it."},{"speaker":"Tim Montague","startTime":454.76,"endTime":457.49,"body":"Yeah, this is this"},{"speaker":"Tim Montague","startTime":454.76,"endTime":457.49,"body":"is what I call good government."},{"speaker":"Tim Montague","startTime":457.94000000000005,"endTime":464.27,"body":"The government has many roles,"},{"speaker":"Tim Montague","startTime":457.94000000000005,"endTime":464.27,"body":"but inspiring the economy to"},{"speaker":"Tim Montague","startTime":464.29999999999995,"endTime":468.91999999999996,"body":"invest in certain technologies"},{"speaker":"Tim Montague","startTime":464.29999999999995,"endTime":468.91999999999996,"body":"that are emerging is is"},{"speaker":"Tim Montague","startTime":468.91999999999996,"endTime":473.48,"body":"ultimately a very important role"},{"speaker":"Tim Montague","startTime":468.91999999999996,"endTime":473.48,"body":"that the government plays. And,"},{"speaker":"Tim Montague","startTime":473.92999999999995,"endTime":477.02,"body":"you know, it's not without its"},{"speaker":"Tim Montague","startTime":473.92999999999995,"endTime":477.02,"body":"ups and downs, like any"},{"speaker":"Tim Montague","startTime":477.04999999999995,"endTime":481.25,"body":"capitalist venture, and people"},{"speaker":"Tim Montague","startTime":477.04999999999995,"endTime":481.25,"body":"like to poke a stick in the eye"},{"speaker":"Tim Montague","startTime":481.25,"endTime":485.24,"body":"of the LPO for its failed"},{"speaker":"Tim Montague","startTime":481.25,"endTime":485.24,"body":"investments, but there's been"},{"speaker":"Tim Montague","startTime":485.24,"endTime":489.91999999999996,"body":"many success stories there. So"},{"speaker":"Tim Montague","startTime":485.24,"endTime":489.91999999999996,"body":"and now we're in phase two of"},{"speaker":"Tim Montague","startTime":489.91999999999996,"endTime":493.42999999999995,"body":"the LPO with ticker shot the"},{"speaker":"Tim Montague","startTime":489.91999999999996,"endTime":493.42999999999995,"body":"home and he's getting lots of"},{"speaker":"Tim Montague","startTime":493.42999999999995,"endTime":498.59000000000003,"body":"traction, I take issue with some"},{"speaker":"Tim Montague","startTime":493.42999999999995,"endTime":498.59000000000003,"body":"of their priorities. I think"},{"speaker":"Tim Montague","startTime":498.59000000000003,"endTime":502.42999999999995,"body":"that you know, next gen nuclear"},{"speaker":"Tim Montague","startTime":498.59000000000003,"endTime":502.42999999999995,"body":"is not should not be a priority,"},{"speaker":"Tim Montague","startTime":502.42999999999995,"endTime":505.85,"body":"for example, just because it's"},{"speaker":"Tim Montague","startTime":502.42999999999995,"endTime":505.85,"body":"expensive, and it's time"},{"speaker":"Tim Montague","startTime":506.09000000000003,"endTime":510.16999999999996,"body":"consuming to deploy. I think we"},{"speaker":"Tim Montague","startTime":506.09000000000003,"endTime":510.16999999999996,"body":"could deploy wind, solar and"},{"speaker":"Tim Montague","startTime":510.16999999999996,"endTime":515.48,"body":"batteries a lot faster at scale."},{"speaker":"Tim Montague","startTime":510.16999999999996,"endTime":515.48,"body":"But anyway, so let's let's get"},{"speaker":"Tim Montague","startTime":515.48,"endTime":519.11,"body":"into Sunvoy, you're You're like"},{"speaker":"Tim Montague","startTime":515.48,"endTime":519.11,"body":"an installers, installer, right,"},{"speaker":"Tim Montague","startTime":519.11,"endTime":523.55,"body":"because you you grew up growing"},{"speaker":"Tim Montague","startTime":519.11,"endTime":523.55,"body":"a solar installation company,"},{"speaker":"Tim Montague","startTime":524.21,"endTime":527.15,"body":"really understanding that"},{"speaker":"Tim Montague","startTime":524.21,"endTime":527.15,"body":"business from the inside out"},{"speaker":"Tim Montague","startTime":527.15,"endTime":530.6,"body":"what installers want, what"},{"speaker":"Tim Montague","startTime":527.15,"endTime":530.6,"body":"consumers want. And what you"},{"speaker":"Tim Montague","startTime":530.6,"endTime":534.41,"body":"touched on there with Sunvoy,"},{"speaker":"Tim Montague","startTime":530.6,"endTime":534.41,"body":"that really struck strikes a"},{"speaker":"Tim Montague","startTime":534.41,"endTime":538.91,"body":"chord with me is that post"},{"speaker":"Tim Montague","startTime":534.41,"endTime":538.91,"body":"installation, the consumer has"},{"speaker":"Tim Montague","startTime":538.91,"endTime":543.92,"body":"given an app, it could be the"},{"speaker":"Tim Montague","startTime":538.91,"endTime":543.92,"body":"inverter manufacturers app, or"},{"speaker":"Tim Montague","startTime":543.92,"endTime":548.78,"body":"it could be some third party"},{"speaker":"Tim Montague","startTime":543.92,"endTime":548.78,"body":"app. But technology changes over"},{"speaker":"Tim Montague","startTime":548.78,"endTime":556.19,"body":"time. And and so they're really"},{"speaker":"Tim Montague","startTime":548.78,"endTime":556.19,"body":"that experience is hit and miss."},{"speaker":"Tim Montague","startTime":556.52,"endTime":559.91,"body":"And, you know, some companies"},{"speaker":"Tim Montague","startTime":556.52,"endTime":559.91,"body":"have done very well, solar edge"},{"speaker":"Tim Montague","startTime":559.94,"endTime":564.23,"body":"is famous for their for their"},{"speaker":"Tim Montague","startTime":559.94,"endTime":564.23,"body":"app and panel level monitoring"},{"speaker":"Tim Montague","startTime":564.5,"endTime":568.64,"body":"consumers and you know, our site"},{"speaker":"Tim Montague","startTime":564.5,"endTime":568.64,"body":"to know if all the panels on the"},{"speaker":"Tim Montague","startTime":568.64,"endTime":573.5899999999999,"body":"array are working and to be able"},{"speaker":"Tim Montague","startTime":568.64,"endTime":573.5899999999999,"body":"to see when a panel is out. But"},{"speaker":"Tim Montague","startTime":573.86,"endTime":579.41,"body":"what else can you say about the"},{"speaker":"Tim Montague","startTime":573.86,"endTime":579.41,"body":"the mediation of Sunvoy?"},{"speaker":"Joe Marhamati","startTime":581.0899999999999,"endTime":583.9399999999999,"body":"Well, yeah, we"},{"speaker":"Joe Marhamati","startTime":581.0899999999999,"endTime":583.9399999999999,"body":"realized, you know, in our"},{"speaker":"Joe Marhamati","startTime":583.9399999999999,"endTime":588.8299999999999,"body":"business, that the customer"},{"speaker":"Joe Marhamati","startTime":583.9399999999999,"endTime":588.8299999999999,"body":"experience was sub optimal. Now,"},{"speaker":"Joe Marhamati","startTime":588.8299999999999,"endTime":591.8299999999999,"body":"some of that is just inherent to"},{"speaker":"Joe Marhamati","startTime":588.8299999999999,"endTime":591.8299999999999,"body":"the American solar industry."},{"speaker":"Joe Marhamati","startTime":591.8299999999999,"endTime":595.22,"body":"It's like it takes three, six"},{"speaker":"Joe Marhamati","startTime":591.8299999999999,"endTime":595.22,"body":"months, and sometimes a year"},{"speaker":"Joe Marhamati","startTime":595.22,"endTime":599.18,"body":"plus to get your solar project"},{"speaker":"Joe Marhamati","startTime":595.22,"endTime":599.18,"body":"implemented. Sometimes because"},{"speaker":"Joe Marhamati","startTime":599.18,"endTime":603.26,"body":"of difficult H J's, or because"},{"speaker":"Joe Marhamati","startTime":599.18,"endTime":603.26,"body":"there's new battery technology"},{"speaker":"Joe Marhamati","startTime":603.26,"endTime":608.0899999999999,"body":"that takes a long time to learn"},{"speaker":"Joe Marhamati","startTime":603.26,"endTime":608.0899999999999,"body":"or to design or because of HOAs,"},{"speaker":"Joe Marhamati","startTime":608.0899999999999,"endTime":612.17,"body":"or you know, any number of"},{"speaker":"Joe Marhamati","startTime":608.0899999999999,"endTime":612.17,"body":"reasons. But homeowners"},{"speaker":"Joe Marhamati","startTime":612.23,"endTime":615.92,"body":"justifiably get frustrated"},{"speaker":"Joe Marhamati","startTime":612.23,"endTime":615.92,"body":"during that time because they're"},{"speaker":"Joe Marhamati","startTime":615.92,"endTime":621.11,"body":"paying $50,000 for their"},{"speaker":"Joe Marhamati","startTime":615.92,"endTime":621.11,"body":"projects, and they want to know"},{"speaker":"Joe Marhamati","startTime":621.11,"endTime":624.9499999999999,"body":"what's going on. So we wanted a"},{"speaker":"Joe Marhamati","startTime":621.11,"endTime":624.9499999999999,"body":"way for the homeowner to be able"},{"speaker":"Joe Marhamati","startTime":624.9499999999999,"endTime":628.55,"body":"to track their project from the"},{"speaker":"Joe Marhamati","startTime":624.9499999999999,"endTime":628.55,"body":"beginning when they signed the"},{"speaker":"Joe Marhamati","startTime":628.55,"endTime":633.14,"body":"contract, but then also at PTO"},{"speaker":"Joe Marhamati","startTime":628.55,"endTime":633.14,"body":"to not receive four or five"},{"speaker":"Joe Marhamati","startTime":633.14,"endTime":635.72,"body":"different apps to see what's"},{"speaker":"Joe Marhamati","startTime":633.14,"endTime":635.72,"body":"going on with their system,"},{"speaker":"Joe Marhamati","startTime":636.11,"endTime":640.1899999999999,"body":"which is the status quo in the"},{"speaker":"Joe Marhamati","startTime":636.11,"endTime":640.1899999999999,"body":"solar industry. And then beyond"},{"speaker":"Joe Marhamati","startTime":640.1899999999999,"endTime":645.41,"body":"that, to not forget who actually"},{"speaker":"Joe Marhamati","startTime":640.1899999999999,"endTime":645.41,"body":"educated them sold the system"},{"speaker":"Joe Marhamati","startTime":645.7099999999999,"endTime":650.24,"body":"designed and installed it which"},{"speaker":"Joe Marhamati","startTime":645.7099999999999,"endTime":650.24,"body":"is very common. You know, I was"},{"speaker":"Joe Marhamati","startTime":650.24,"endTime":652.79,"body":"at a con For instance, a few"},{"speaker":"Joe Marhamati","startTime":650.24,"endTime":652.79,"body":"weeks ago, there was an"},{"speaker":"Joe Marhamati","startTime":652.79,"endTime":657.1999999999999,"body":"exhibitor there who's in the"},{"speaker":"Joe Marhamati","startTime":652.79,"endTime":657.1999999999999,"body":"solar industry, who thought that"},{"speaker":"Joe Marhamati","startTime":657.26,"endTime":660.41,"body":"an inverter manufacturer thought"},{"speaker":"Joe Marhamati","startTime":657.26,"endTime":660.41,"body":"SMA installed the system?"},{"speaker":"Joe Marhamati","startTime":661.22,"endTime":664.22,"body":"Because it was five years ago,"},{"speaker":"Joe Marhamati","startTime":661.22,"endTime":664.22,"body":"he couldn't remember who"},{"speaker":"Joe Marhamati","startTime":664.22,"endTime":667.25,"body":"installed the solar system,"},{"speaker":"Joe Marhamati","startTime":664.22,"endTime":667.25,"body":"right. So there's kind of three"},{"speaker":"Joe Marhamati","startTime":667.25,"endTime":670.37,"body":"prongs to the problem. One is"},{"speaker":"Joe Marhamati","startTime":667.25,"endTime":670.37,"body":"homeowners can't track their"},{"speaker":"Joe Marhamati","startTime":670.37,"endTime":673.5799999999999,"body":"project over the three to six"},{"speaker":"Joe Marhamati","startTime":670.37,"endTime":673.5799999999999,"body":"months. The second one, one is"},{"speaker":"Joe Marhamati","startTime":673.5799999999999,"endTime":676.85,"body":"you're giving them a multitude"},{"speaker":"Joe Marhamati","startTime":673.5799999999999,"endTime":676.85,"body":"of third party manufacturers"},{"speaker":"Joe Marhamati","startTime":676.85,"endTime":680.93,"body":"apps that PTO. And a third is"},{"speaker":"Joe Marhamati","startTime":676.85,"endTime":680.93,"body":"that years after the project's"},{"speaker":"Joe Marhamati","startTime":680.93,"endTime":683.78,"body":"done, they could easily forget"},{"speaker":"Joe Marhamati","startTime":680.93,"endTime":683.78,"body":"who installed it and not know"},{"speaker":"Joe Marhamati","startTime":683.78,"endTime":687.89,"body":"where to send referrals. So"},{"speaker":"Joe Marhamati","startTime":683.78,"endTime":687.89,"body":"Sunvoy solves all three of those"},{"speaker":"Joe Marhamati","startTime":687.89,"endTime":691.76,"body":"by giving the homeowner a white"},{"speaker":"Joe Marhamati","startTime":687.89,"endTime":691.76,"body":"labeled app that they live in."},{"speaker":"Joe Marhamati","startTime":691.79,"endTime":694.0699999999999,"body":"And the minute they sign the"},{"speaker":"Joe Marhamati","startTime":691.79,"endTime":694.0699999999999,"body":"contract to that 30 year life"},{"speaker":"Joe Marhamati","startTime":694.0699999999999,"endTime":694.61,"body":"the system."},{"speaker":"Tim Montague","startTime":695.42,"endTime":698.54,"body":"Yeah, it's it, I"},{"speaker":"Tim Montague","startTime":695.42,"endTime":698.54,"body":"have to say this is super"},{"speaker":"Tim Montague","startTime":698.54,"endTime":701.8399999999999,"body":"compelling. If it's a good"},{"speaker":"Tim Montague","startTime":698.54,"endTime":701.8399999999999,"body":"experience, I haven't used the"},{"speaker":"Tim Montague","startTime":701.8399999999999,"endTime":708.5899999999999,"body":"app. So I'm unbiased, so to"},{"speaker":"Tim Montague","startTime":701.8399999999999,"endTime":708.5899999999999,"body":"speak, but conceptually, being"},{"speaker":"Tim Montague","startTime":708.5899999999999,"endTime":714.02,"body":"able to remember who installed"},{"speaker":"Tim Montague","startTime":708.5899999999999,"endTime":714.02,"body":"your solar array who took you on"},{"speaker":"Tim Montague","startTime":714.02,"endTime":717.53,"body":"that journey, and you probably"},{"speaker":"Tim Montague","startTime":714.02,"endTime":717.53,"body":"kick the tires on a couple of"},{"speaker":"Tim Montague","startTime":717.53,"endTime":720.65,"body":"different installers before"},{"speaker":"Tim Montague","startTime":717.53,"endTime":720.65,"body":"selecting the final installer."},{"speaker":"Tim Montague","startTime":721.43,"endTime":725.99,"body":"And, you know, for installers,"},{"speaker":"Tim Montague","startTime":721.43,"endTime":725.99,"body":"getting word of mouth referrals"},{"speaker":"Tim Montague","startTime":726.02,"endTime":731.15,"body":"is the primary goal, right to"},{"speaker":"Tim Montague","startTime":726.02,"endTime":731.15,"body":"grow your business, you want"},{"speaker":"Tim Montague","startTime":731.15,"endTime":736.64,"body":"word of mouth, there's no better"},{"speaker":"Tim Montague","startTime":731.15,"endTime":736.64,"body":"referral than word of mouth. And"},{"speaker":"Tim Montague","startTime":736.8199999999999,"endTime":739.88,"body":"all the advertising in the world"},{"speaker":"Tim Montague","startTime":736.8199999999999,"endTime":739.88,"body":"isn't going to measure up to"},{"speaker":"Tim Montague","startTime":739.88,"endTime":744.98,"body":"word of mouth. It's like Tesla,"},{"speaker":"Tim Montague","startTime":739.88,"endTime":744.98,"body":"right? They do zero advertising,"},{"speaker":"Tim Montague","startTime":745.28,"endTime":750.02,"body":"and don't even have a marketing"},{"speaker":"Tim Montague","startTime":745.28,"endTime":750.02,"body":"department now. And, of course,"},{"speaker":"Tim Montague","startTime":750.02,"endTime":754.6999999999999,"body":"there are some frustrations with"},{"speaker":"Tim Montague","startTime":750.02,"endTime":754.6999999999999,"body":"that, but but, you know, they"},{"speaker":"Tim Montague","startTime":754.6999999999999,"endTime":759.5,"body":"really grew by creating a"},{"speaker":"Tim Montague","startTime":754.6999999999999,"endTime":759.5,"body":"compelling product, and getting"},{"speaker":"Tim Montague","startTime":759.5,"endTime":768.86,"body":"people to talk about it. And it"},{"speaker":"Tim Montague","startTime":759.5,"endTime":768.86,"body":"works. So let's, you know, flip"},{"speaker":"Tim Montague","startTime":768.86,"endTime":773.39,"body":"the table a little bit and talk"},{"speaker":"Tim Montague","startTime":768.86,"endTime":773.39,"body":"about installers and what is"},{"speaker":"Tim Montague","startTime":773.39,"endTime":778.52,"body":"their experience, pre Sunvoy"},{"speaker":"Tim Montague","startTime":773.39,"endTime":778.52,"body":"posts Sunvoy, what do installers"},{"speaker":"Tim Montague","startTime":778.52,"endTime":782.72,"body":"tell you that they like or that"},{"speaker":"Tim Montague","startTime":778.52,"endTime":782.72,"body":"they'd like to see Sunvoy go"},{"speaker":"Tim Montague","startTime":782.72,"endTime":783.26,"body":"after?"},{"speaker":"Joe Marhamati","startTime":783.9499999999999,"endTime":786.53,"body":"Well, it seems to"},{"speaker":"Joe Marhamati","startTime":783.9499999999999,"endTime":786.53,"body":"mention marketing and referrals."},{"speaker":"Joe Marhamati","startTime":786.56,"endTime":789.1999999999999,"body":"I'll give you one example of"},{"speaker":"Joe Marhamati","startTime":786.56,"endTime":789.1999999999999,"body":"something I've seen several"},{"speaker":"Joe Marhamati","startTime":789.1999999999999,"endTime":792.89,"body":"installers do with Sunvoy. So"},{"speaker":"Joe Marhamati","startTime":789.1999999999999,"endTime":792.89,"body":"before they were in the"},{"speaker":"Joe Marhamati","startTime":792.89,"endTime":797.42,"body":"platform, of course, at PTO, you"},{"speaker":"Joe Marhamati","startTime":792.89,"endTime":797.42,"body":"get an activation email from the"},{"speaker":"Joe Marhamati","startTime":797.42,"endTime":801.38,"body":"inverter manufacturer, which"},{"speaker":"Joe Marhamati","startTime":797.42,"endTime":801.38,"body":"kind of parlays you into their"},{"speaker":"Joe Marhamati","startTime":801.4399999999999,"endTime":805.4599999999999,"body":"app, their brand, their"},{"speaker":"Joe Marhamati","startTime":801.4399999999999,"endTime":805.4599999999999,"body":"experience. And then just kind"},{"speaker":"Joe Marhamati","startTime":805.4599999999999,"endTime":808.13,"body":"of as I referenced this, this"},{"speaker":"Joe Marhamati","startTime":805.4599999999999,"endTime":808.13,"body":"fellow in the solar industry"},{"speaker":"Joe Marhamati","startTime":808.13,"endTime":813.38,"body":"thinks SMA installed a system."},{"speaker":"Joe Marhamati","startTime":808.13,"endTime":813.38,"body":"That's very common. Now what"},{"speaker":"Joe Marhamati","startTime":813.38,"endTime":818.15,"body":"Sunbow installers are doing is"},{"speaker":"Joe Marhamati","startTime":813.38,"endTime":818.15,"body":"they are bypassing the inverter"},{"speaker":"Joe Marhamati","startTime":818.15,"endTime":822.4399999999999,"body":"manufacturer all together. So"},{"speaker":"Joe Marhamati","startTime":818.15,"endTime":822.4399999999999,"body":"the homeowner never hears the"},{"speaker":"Joe Marhamati","startTime":822.4399999999999,"endTime":825.89,"body":"name of the inverter"},{"speaker":"Joe Marhamati","startTime":822.4399999999999,"endTime":825.89,"body":"manufacturer, they never know"},{"speaker":"Joe Marhamati","startTime":826.13,"endTime":829.28,"body":"who the inverter manufacturer is"},{"speaker":"Joe Marhamati","startTime":826.13,"endTime":829.28,"body":"any more than they know the"},{"speaker":"Joe Marhamati","startTime":829.28,"endTime":833.5699999999999,"body":"racking system on the roof, or"},{"speaker":"Joe Marhamati","startTime":829.28,"endTime":833.5699999999999,"body":"the module or the nuts and bolts"},{"speaker":"Joe Marhamati","startTime":833.5699999999999,"endTime":836.0899999999999,"body":"of the system. Of course,"},{"speaker":"Joe Marhamati","startTime":833.5699999999999,"endTime":836.0899999999999,"body":"there's probably 20 Different"},{"speaker":"Joe Marhamati","startTime":836.0899999999999,"endTime":839.18,"body":"manufacturers sitting on your"},{"speaker":"Joe Marhamati","startTime":836.0899999999999,"endTime":839.18,"body":"roof between all the pieces of"},{"speaker":"Joe Marhamati","startTime":839.18,"endTime":843.53,"body":"equipment. And that sounds like"},{"speaker":"Joe Marhamati","startTime":839.18,"endTime":843.53,"body":"it could be trivial, but it's"},{"speaker":"Joe Marhamati","startTime":843.53,"endTime":848.15,"body":"actually not. Because now the"},{"speaker":"Joe Marhamati","startTime":843.53,"endTime":848.15,"body":"homeowner doesn't have you know,"},{"speaker":"Joe Marhamati","startTime":848.18,"endTime":850.28,"body":"both the installers name in"},{"speaker":"Joe Marhamati","startTime":848.18,"endTime":850.28,"body":"their head and the"},{"speaker":"Joe Marhamati","startTime":850.28,"endTime":853.1,"body":"manufacturer's name in their"},{"speaker":"Joe Marhamati","startTime":850.28,"endTime":853.1,"body":"head, they only have the"},{"speaker":"Joe Marhamati","startTime":853.1,"endTime":856.76,"body":"installers name in mind from the"},{"speaker":"Joe Marhamati","startTime":853.1,"endTime":856.76,"body":"minute they sign the contract."},{"speaker":"Joe Marhamati","startTime":857.6899999999999,"endTime":863.87,"body":"Probably 99.99% of systems in"},{"speaker":"Joe Marhamati","startTime":857.6899999999999,"endTime":863.87,"body":"the United States today don't"},{"speaker":"Joe Marhamati","startTime":863.87,"endTime":866.72,"body":"have that experience, homeowners"},{"speaker":"Joe Marhamati","startTime":863.87,"endTime":866.72,"body":"really just know the"},{"speaker":"Joe Marhamati","startTime":866.72,"endTime":871.04,"body":"manufacturers monitoring app for"},{"speaker":"Joe Marhamati","startTime":866.72,"endTime":871.04,"body":"30 years once the system PTOs."},{"speaker":"Joe Marhamati","startTime":871.3399999999999,"endTime":874.73,"body":"So to not have that experience"},{"speaker":"Joe Marhamati","startTime":871.3399999999999,"endTime":874.73,"body":"to only have the name of the"},{"speaker":"Joe Marhamati","startTime":874.73,"endTime":877.4,"body":"solar installer in mind, and"},{"speaker":"Joe Marhamati","startTime":874.73,"endTime":877.4,"body":"never hear the name of the"},{"speaker":"Joe Marhamati","startTime":877.4,"endTime":881.0899999999999,"body":"inverter manufacturer that is"},{"speaker":"Joe Marhamati","startTime":877.4,"endTime":881.0899999999999,"body":"going to increase brand equity"},{"speaker":"Joe Marhamati","startTime":881.12,"endTime":884.5699999999999,"body":"that is going to increase"},{"speaker":"Joe Marhamati","startTime":881.12,"endTime":884.5699999999999,"body":"referrals. And very much related"},{"speaker":"Joe Marhamati","startTime":884.5699999999999,"endTime":888.68,"body":"to that. There are very few"},{"speaker":"Joe Marhamati","startTime":884.5699999999999,"endTime":888.68,"body":"manufacturers monitoring apps"},{"speaker":"Joe Marhamati","startTime":888.68,"endTime":892.31,"body":"that have a referral feature or"},{"speaker":"Joe Marhamati","startTime":888.68,"endTime":892.31,"body":"fuel referral function in the"},{"speaker":"Joe Marhamati","startTime":892.31,"endTime":896.72,"body":"app. There's one from one of the"},{"speaker":"Joe Marhamati","startTime":892.31,"endTime":896.72,"body":"biggest manufacturers in the"},{"speaker":"Joe Marhamati","startTime":896.72,"endTime":902.03,"body":"country. But it's not clear that"},{"speaker":"Joe Marhamati","startTime":896.72,"endTime":902.03,"body":"the referral leads actually go"},{"speaker":"Joe Marhamati","startTime":902.03,"endTime":907.31,"body":"to the solar installer. Because"},{"speaker":"Joe Marhamati","startTime":902.03,"endTime":907.31,"body":"of course that manufacturer"},{"speaker":"Joe Marhamati","startTime":907.64,"endTime":912.14,"body":"wants to monetize those leads."},{"speaker":"Joe Marhamati","startTime":907.64,"endTime":912.14,"body":"Right. So now imagine you're"},{"speaker":"Joe Marhamati","startTime":912.14,"endTime":914.51,"body":"owning that customer"},{"speaker":"Joe Marhamati","startTime":912.14,"endTime":914.51,"body":"relationship. The homeowner is"},{"speaker":"Joe Marhamati","startTime":914.51,"endTime":917.03,"body":"never hearing the name of the"},{"speaker":"Joe Marhamati","startTime":914.51,"endTime":917.03,"body":"manufacturer and you're getting"},{"speaker":"Joe Marhamati","startTime":917.03,"endTime":920.99,"body":"all of your own referral leads."},{"speaker":"Joe Marhamati","startTime":917.03,"endTime":920.99,"body":"Of course, that's going to help"},{"speaker":"Joe Marhamati","startTime":920.99,"endTime":924.0799999999999,"body":"your business. And by the way,"},{"speaker":"Joe Marhamati","startTime":920.99,"endTime":924.0799999999999,"body":"this is something I've told the"},{"speaker":"Joe Marhamati","startTime":924.0799999999999,"endTime":927.62,"body":"manufacturers every time I have"},{"speaker":"Joe Marhamati","startTime":924.0799999999999,"endTime":927.62,"body":"the opportunity to get in front"},{"speaker":"Joe Marhamati","startTime":927.62,"endTime":930.35,"body":"of them. I tell them you're"},{"speaker":"Joe Marhamati","startTime":927.62,"endTime":930.35,"body":"going to sell more of your"},{"speaker":"Joe Marhamati","startTime":930.35,"endTime":934.04,"body":"product. If the solar installer"},{"speaker":"Joe Marhamati","startTime":930.35,"endTime":934.04,"body":"that's in the local community is"},{"speaker":"Joe Marhamati","startTime":934.04,"endTime":935.78,"body":"owning that homeowner and not"},{"speaker":"Joe Marhamati","startTime":934.04,"endTime":935.78,"body":"you"},{"speaker":"Tim Montague","startTime":936.92,"endTime":939.86,"body":"continue that line"},{"speaker":"Tim Montague","startTime":936.92,"endTime":939.86,"body":"of thinking what why is that?"},{"speaker":"Joe Marhamati","startTime":940.55,"endTime":944.5699999999999,"body":"Well, for the"},{"speaker":"Joe Marhamati","startTime":940.55,"endTime":944.5699999999999,"body":"most part, if if an installer is"},{"speaker":"Joe Marhamati","startTime":996.53,"endTime":999.47,"body":"you know selling one"},{"speaker":"Joe Marhamati","startTime":996.53,"endTime":999.47,"body":"manufacturer's product which is"},{"speaker":"Joe Marhamati","startTime":999.47,"endTime":1002.1099999999999,"body":"usually the case sometimes"},{"speaker":"Joe Marhamati","startTime":999.47,"endTime":1002.1099999999999,"body":"there's there's a second option"},{"speaker":"Joe Marhamati","startTime":1002.1099999999999,"endTime":1006.04,"body":"but you Usually, there's one"},{"speaker":"Joe Marhamati","startTime":1002.1099999999999,"endTime":1006.04,"body":"primary type of inverter that"},{"speaker":"Joe Marhamati","startTime":1006.04,"endTime":1011.44,"body":"they're pushing, then, if"},{"speaker":"Joe Marhamati","startTime":1006.04,"endTime":1011.44,"body":"they're growing as a referral"},{"speaker":"Joe Marhamati","startTime":1011.44,"endTime":1015.6700000000001,"body":"based business, if their cost of"},{"speaker":"Joe Marhamati","startTime":1011.44,"endTime":1015.6700000000001,"body":"acquisition is going down, if"},{"speaker":"Joe Marhamati","startTime":1015.6700000000001,"endTime":1018.94,"body":"they're growing faster than they"},{"speaker":"Joe Marhamati","startTime":1015.6700000000001,"endTime":1018.94,"body":"otherwise would have by owning"},{"speaker":"Joe Marhamati","startTime":1018.94,"endTime":1022.27,"body":"that customer relationship,"},{"speaker":"Joe Marhamati","startTime":1018.94,"endTime":1022.27,"body":"while they're gonna keep selling"},{"speaker":"Joe Marhamati","startTime":1022.27,"endTime":1024.6399999999999,"body":"that inverter brand, they're"},{"speaker":"Joe Marhamati","startTime":1022.27,"endTime":1024.6399999999999,"body":"just going to be selling it at"},{"speaker":"Joe Marhamati","startTime":1024.6399999999999,"endTime":1028.8999999999999,"body":"higher volumes. You know,"},{"speaker":"Joe Marhamati","startTime":1024.6399999999999,"endTime":1028.8999999999999,"body":"whereas if that lead is getting"},{"speaker":"Joe Marhamati","startTime":1028.8999999999999,"endTime":1033.49,"body":"lost in an albatross of the"},{"speaker":"Joe Marhamati","startTime":1028.8999999999999,"endTime":1033.49,"body":"manufacturers lead gen network,"},{"speaker":"Joe Marhamati","startTime":1033.49,"endTime":1039.55,"body":"which in my experience is not"},{"speaker":"Joe Marhamati","startTime":1033.49,"endTime":1039.55,"body":"usually very fine tuned, then"},{"speaker":"Joe Marhamati","startTime":1039.55,"endTime":1042.52,"body":"it's not really helping either"},{"speaker":"Joe Marhamati","startTime":1039.55,"endTime":1042.52,"body":"the manufacturer or the"},{"speaker":"Joe Marhamati","startTime":1042.52,"endTime":1044.95,"body":"installer, or the customer who"},{"speaker":"Joe Marhamati","startTime":1042.52,"endTime":1044.95,"body":"just trying to refer their"},{"speaker":"Joe Marhamati","startTime":1044.95,"endTime":1045.34,"body":"friend."},{"speaker":"Tim Montague","startTime":1046.87,"endTime":1049.18,"body":"I love that"},{"speaker":"Tim Montague","startTime":1046.87,"endTime":1049.18,"body":"expression, the albatross of"},{"speaker":"Tim Montague","startTime":1050.32,"endTime":1058.03,"body":"lead generation. Yeah, you know"},{"speaker":"Tim Montague","startTime":1050.32,"endTime":1058.03,"body":"it, the solar industry is in"},{"speaker":"Tim Montague","startTime":1058.03,"endTime":1064.81,"body":"chaos. To some extent, it's a"},{"speaker":"Tim Montague","startTime":1058.03,"endTime":1064.81,"body":"bit of a gold rush. Very"},{"speaker":"Tim Montague","startTime":1064.81,"endTime":1069.46,"body":"dynamic, fast growing, lots of"},{"speaker":"Tim Montague","startTime":1064.81,"endTime":1069.46,"body":"ups and downs, markets are"},{"speaker":"Tim Montague","startTime":1069.46,"endTime":1074.62,"body":"coming and going. It's so"},{"speaker":"Tim Montague","startTime":1069.46,"endTime":1074.62,"body":"fascinating that you see, you"},{"speaker":"Tim Montague","startTime":1074.62,"endTime":1077.8600000000001,"body":"know, what's going on in"},{"speaker":"Tim Montague","startTime":1074.62,"endTime":1077.8600000000001,"body":"California with nem 3.0. And the"},{"speaker":"Tim Montague","startTime":1077.8600000000001,"endTime":1084.52,"body":"chaos that has caused, and it's"},{"speaker":"Tim Montague","startTime":1077.8600000000001,"endTime":1084.52,"body":"all good, in the end of the day,"},{"speaker":"Tim Montague","startTime":1084.52,"endTime":1087.43,"body":"right? Like the energy"},{"speaker":"Tim Montague","startTime":1084.52,"endTime":1087.43,"body":"transition is happening, there's"},{"speaker":"Tim Montague","startTime":1087.43,"endTime":1093.3400000000001,"body":"so much money flowing into clean"},{"speaker":"Tim Montague","startTime":1087.43,"endTime":1093.3400000000001,"body":"energy, because it generates a"},{"speaker":"Tim Montague","startTime":1093.3400000000001,"endTime":1098.41,"body":"return for consumers. And for"},{"speaker":"Tim Montague","startTime":1093.3400000000001,"endTime":1098.41,"body":"capitalists, these are"},{"speaker":"Tim Montague","startTime":1098.41,"endTime":1103.51,"body":"companies, you know, making the"},{"speaker":"Tim Montague","startTime":1098.41,"endTime":1103.51,"body":"equipment, building the solar"},{"speaker":"Tim Montague","startTime":1103.51,"endTime":1106.96,"body":"installation companies, and"},{"speaker":"Tim Montague","startTime":1103.51,"endTime":1106.96,"body":"everything in between, right,"},{"speaker":"Tim Montague","startTime":1106.99,"endTime":1114.3100000000002,"body":"the service providers. So"},{"speaker":"Tim Montague","startTime":1106.99,"endTime":1114.3100000000002,"body":"eventually, it will stabilize,"},{"speaker":"Tim Montague","startTime":1114.3400000000001,"endTime":1117.6100000000001,"body":"right, we're still like the"},{"speaker":"Tim Montague","startTime":1114.3400000000001,"endTime":1117.6100000000001,"body":"modern era. And solar, as you"},{"speaker":"Tim Montague","startTime":1117.6100000000001,"endTime":1122.41,"body":"pointed out, really started in"},{"speaker":"Tim Montague","startTime":1117.6100000000001,"endTime":1122.41,"body":"2010. Even though the technology"},{"speaker":"Tim Montague","startTime":1122.41,"endTime":1126.7,"body":"is now 70, plus years old, the"},{"speaker":"Tim Montague","startTime":1122.41,"endTime":1126.7,"body":"modern solar era in America"},{"speaker":"Tim Montague","startTime":1126.7,"endTime":1131.02,"body":"started in 2010. It started"},{"speaker":"Tim Montague","startTime":1126.7,"endTime":1131.02,"body":"earlier in other places, because"},{"speaker":"Tim Montague","startTime":1131.02,"endTime":1134.08,"body":"energy is very expensive in"},{"speaker":"Tim Montague","startTime":1131.02,"endTime":1134.08,"body":"those places, and energy is"},{"speaker":"Tim Montague","startTime":1134.08,"endTime":1137.14,"body":"cheap in the United States, and"},{"speaker":"Tim Montague","startTime":1134.08,"endTime":1137.14,"body":"where we have a plethora of"},{"speaker":"Tim Montague","startTime":1137.14,"endTime":1146.29,"body":"cheap fossil fuels primarily."},{"speaker":"Tim Montague","startTime":1137.14,"endTime":1146.29,"body":"So, so Joe, tell us what else we"},{"speaker":"Tim Montague","startTime":1146.32,"endTime":1150.22,"body":"need to be thinking about when"},{"speaker":"Tim Montague","startTime":1146.32,"endTime":1150.22,"body":"it comes to creating a"},{"speaker":"Tim Montague","startTime":1150.22,"endTime":1152.65,"body":"compelling customer experience?"},{"speaker":"Joe Marhamati","startTime":1153.07,"endTime":1155.8600000000001,"body":"Well, yeah, I"},{"speaker":"Joe Marhamati","startTime":1153.07,"endTime":1155.8600000000001,"body":"think a good customer experience"},{"speaker":"Joe Marhamati","startTime":1155.89,"endTime":1160.75,"body":"begins with good education. I"},{"speaker":"Joe Marhamati","startTime":1155.89,"endTime":1160.75,"body":"think there's a lot of people"},{"speaker":"Joe Marhamati","startTime":1160.75,"endTime":1165.58,"body":"who are intimidated by solar,"},{"speaker":"Joe Marhamati","startTime":1160.75,"endTime":1165.58,"body":"because they don't understand"},{"speaker":"Joe Marhamati","startTime":1165.58,"endTime":1169.81,"body":"it. They don't want to admit"},{"speaker":"Joe Marhamati","startTime":1165.58,"endTime":1169.81,"body":"that they don't understand it."},{"speaker":"Joe Marhamati","startTime":1170.29,"endTime":1174.49,"body":"And they're afraid that they're"},{"speaker":"Joe Marhamati","startTime":1170.29,"endTime":1174.49,"body":"gonna get swindled. Because"},{"speaker":"Joe Marhamati","startTime":1174.49,"endTime":1178.6000000000001,"body":"there's been a lot of bad press,"},{"speaker":"Joe Marhamati","startTime":1174.49,"endTime":1178.6000000000001,"body":"unfortunately, resulting from"},{"speaker":"Joe Marhamati","startTime":1178.6000000000001,"endTime":1182.83,"body":"the gold rush that you just"},{"speaker":"Joe Marhamati","startTime":1178.6000000000001,"endTime":1182.83,"body":"referenced. So a good customer"},{"speaker":"Joe Marhamati","startTime":1182.83,"endTime":1188.08,"body":"experience begins with customer"},{"speaker":"Joe Marhamati","startTime":1182.83,"endTime":1188.08,"body":"education. On the front end. I"},{"speaker":"Joe Marhamati","startTime":1188.08,"endTime":1189.88,"body":"think that there are a lot of"},{"speaker":"Joe Marhamati","startTime":1188.08,"endTime":1189.88,"body":"companies out there that are"},{"speaker":"Joe Marhamati","startTime":1189.88,"endTime":1194.77,"body":"doing great work in the"},{"speaker":"Joe Marhamati","startTime":1189.88,"endTime":1194.77,"body":"mystifying solar, making it"},{"speaker":"Joe Marhamati","startTime":1194.77,"endTime":1198.46,"body":"accessible to homeowners and"},{"speaker":"Joe Marhamati","startTime":1194.77,"endTime":1198.46,"body":"business owners from the start."},{"speaker":"Joe Marhamati","startTime":1198.8500000000001,"endTime":1203.3500000000001,"body":"So it doesn't seem like an"},{"speaker":"Joe Marhamati","startTime":1198.8500000000001,"endTime":1203.3500000000001,"body":"enigma. So it's something that"},{"speaker":"Joe Marhamati","startTime":1203.3500000000001,"endTime":1207.79,"body":"they can wrap their minds around"},{"speaker":"Joe Marhamati","startTime":1203.3500000000001,"endTime":1207.79,"body":"as an investment that is not"},{"speaker":"Joe Marhamati","startTime":1207.79,"endTime":1212.08,"body":"much different from a stock"},{"speaker":"Joe Marhamati","startTime":1207.79,"endTime":1212.08,"body":"market investment. The mantra"},{"speaker":"Joe Marhamati","startTime":1212.08,"endTime":1217.0,"body":"dips and solar in the sales team"},{"speaker":"Joe Marhamati","startTime":1212.08,"endTime":1217.0,"body":"for many years. Was solar is an"},{"speaker":"Joe Marhamati","startTime":1217.03,"endTime":1222.1000000000001,"body":"untaxed stock market return with"},{"speaker":"Joe Marhamati","startTime":1217.03,"endTime":1222.1000000000001,"body":"no volatility. It's untaxed"},{"speaker":"Joe Marhamati","startTime":1222.1000000000001,"endTime":1225.58,"body":"because it's savings on your"},{"speaker":"Joe Marhamati","startTime":1222.1000000000001,"endTime":1225.58,"body":"utility bill. It's a stock"},{"speaker":"Joe Marhamati","startTime":1225.58,"endTime":1228.46,"body":"market return when you look at"},{"speaker":"Joe Marhamati","startTime":1225.58,"endTime":1228.46,"body":"the year over year savings with"},{"speaker":"Joe Marhamati","startTime":1228.46,"endTime":1231.6100000000001,"body":"only incentives integrated. And"},{"speaker":"Joe Marhamati","startTime":1228.46,"endTime":1231.6100000000001,"body":"there's no volatility because as"},{"speaker":"Joe Marhamati","startTime":1231.6100000000001,"endTime":1233.92,"body":"long as the sun rises every"},{"speaker":"Joe Marhamati","startTime":1231.6100000000001,"endTime":1233.92,"body":"morning, you're getting the same"},{"speaker":"Joe Marhamati","startTime":1233.92,"endTime":1237.73,"body":"return day in day out year in"},{"speaker":"Joe Marhamati","startTime":1233.92,"endTime":1237.73,"body":"year out. So it begins with good"},{"speaker":"Joe Marhamati","startTime":1237.73,"endTime":1241.45,"body":"customer education. You know,"},{"speaker":"Joe Marhamati","startTime":1237.73,"endTime":1241.45,"body":"follows on with a with a"},{"speaker":"Joe Marhamati","startTime":1241.45,"endTime":1245.6200000000001,"body":"proposal and design that's"},{"speaker":"Joe Marhamati","startTime":1241.45,"endTime":1245.6200000000001,"body":"trustworthy. And one of the"},{"speaker":"Joe Marhamati","startTime":1245.6200000000001,"endTime":1249.88,"body":"features we built into Sunbow."},{"speaker":"Joe Marhamati","startTime":1245.6200000000001,"endTime":1249.88,"body":"To help build that trust, is we"},{"speaker":"Joe Marhamati","startTime":1249.88,"endTime":1253.81,"body":"have a module that shows what a"},{"speaker":"Joe Marhamati","startTime":1249.88,"endTime":1253.81,"body":"solar installers fleet is"},{"speaker":"Joe Marhamati","startTime":1253.81,"endTime":1257.32,"body":"performing at. So in other"},{"speaker":"Joe Marhamati","startTime":1253.81,"endTime":1257.32,"body":"words, if you've promised a"},{"speaker":"Joe Marhamati","startTime":1257.32,"endTime":1262.0,"body":"homeowner 10,000 kilowatt hours,"},{"speaker":"Joe Marhamati","startTime":1257.32,"endTime":1262.0,"body":"and your fleet is actually"},{"speaker":"Joe Marhamati","startTime":1262.03,"endTime":1267.07,"body":"overperforming, it'll show the"},{"speaker":"Joe Marhamati","startTime":1262.03,"endTime":1267.07,"body":"homeowner that on sales call. So"},{"speaker":"Joe Marhamati","startTime":1267.07,"endTime":1269.89,"body":"it's not just a random number,"},{"speaker":"Joe Marhamati","startTime":1267.07,"endTime":1269.89,"body":"because this has been a really"},{"speaker":"Joe Marhamati","startTime":1269.89,"endTime":1274.63,"body":"big issue with that Gold Rush is"},{"speaker":"Joe Marhamati","startTime":1269.89,"endTime":1274.63,"body":"telling homeowners. Yeah, your"},{"speaker":"Joe Marhamati","startTime":1274.63,"endTime":1280.18,"body":"production factor is going to be"},{"speaker":"Joe Marhamati","startTime":1274.63,"endTime":1280.18,"body":"1.9 in our some made up number"},{"speaker":"Joe Marhamati","startTime":1280.18,"endTime":1283.81,"body":"based on sun hours that aren't"},{"speaker":"Joe Marhamati","startTime":1280.18,"endTime":1283.81,"body":"real. Well now, Sunvoy, you can"},{"speaker":"Joe Marhamati","startTime":1283.81,"endTime":1287.08,"body":"actually show a homeowner I'm"},{"speaker":"Joe Marhamati","startTime":1283.81,"endTime":1287.08,"body":"not just promising you 10,000"},{"speaker":"Joe Marhamati","startTime":1287.08,"endTime":1290.14,"body":"kilowatt hours actually over"},{"speaker":"Joe Marhamati","startTime":1287.08,"endTime":1290.14,"body":"performing relative to what"},{"speaker":"Joe Marhamati","startTime":1290.14,"endTime":1294.58,"body":"we've promised homeowners. So"},{"speaker":"Joe Marhamati","startTime":1290.14,"endTime":1294.58,"body":"good education, good sales"},{"speaker":"Joe Marhamati","startTime":1294.58,"endTime":1298.18,"body":"process. And then once you've"},{"speaker":"Joe Marhamati","startTime":1294.58,"endTime":1298.18,"body":"sold the project, really having"},{"speaker":"Joe Marhamati","startTime":1298.18,"endTime":1301.27,"body":"it be totally unambiguous as to"},{"speaker":"Joe Marhamati","startTime":1298.18,"endTime":1301.27,"body":"who you're interacting with,"},{"speaker":"Joe Marhamati","startTime":1301.27,"endTime":1302.74,"body":"which is what Sunvoy is trying"},{"speaker":"Joe Marhamati","startTime":1301.27,"endTime":1302.74,"body":"to do"},{"speaker":"Tim Montague","startTime":1303.49,"endTime":1309.13,"body":"Yeah, you touched"},{"speaker":"Tim Montague","startTime":1303.49,"endTime":1309.13,"body":"a chord here. For me, installers"},{"speaker":"Tim Montague","startTime":1309.13,"endTime":1312.79,"body":"who are listening to this, any"},{"speaker":"Tim Montague","startTime":1309.13,"endTime":1312.79,"body":"business person listening to"},{"speaker":"Tim Montague","startTime":1312.79,"endTime":1318.25,"body":"this must understand that you"},{"speaker":"Tim Montague","startTime":1312.79,"endTime":1318.25,"body":"have to under promise and over"},{"speaker":"Tim Montague","startTime":1318.25,"endTime":1323.08,"body":"deliver to your customer"},{"speaker":"Tim Montague","startTime":1318.25,"endTime":1323.08,"body":"consistently, not once, not"},{"speaker":"Tim Montague","startTime":1323.08,"endTime":1331.69,"body":"twice, forever. And trust is"},{"speaker":"Tim Montague","startTime":1323.08,"endTime":1331.69,"body":"hard to win, and easy to lose."},{"speaker":"Tim Montague","startTime":1332.44,"endTime":1338.32,"body":"And if we as an industry do not"},{"speaker":"Tim Montague","startTime":1332.44,"endTime":1338.32,"body":"get much better collectively, at"},{"speaker":"Tim Montague","startTime":1338.32,"endTime":1341.47,"body":"under promising and over"},{"speaker":"Tim Montague","startTime":1338.32,"endTime":1341.47,"body":"delivering to consumers, we're"},{"speaker":"Tim Montague","startTime":1341.47,"endTime":1346.21,"body":"going to continue to have so"},{"speaker":"Tim Montague","startTime":1341.47,"endTime":1346.21,"body":"much shade cast on our industry"},{"speaker":"Tim Montague","startTime":1346.21,"endTime":1351.13,"body":"so much fear, uncertainty and"},{"speaker":"Tim Montague","startTime":1346.21,"endTime":1351.13,"body":"doubt out there in the social"},{"speaker":"Tim Montague","startTime":1351.13,"endTime":1356.5,"body":"media sphere. And it's just not"},{"speaker":"Tim Montague","startTime":1351.13,"endTime":1356.5,"body":"good for us as solar"},{"speaker":"Tim Montague","startTime":1356.5,"endTime":1361.3,"body":"professionals, as a solar"},{"speaker":"Tim Montague","startTime":1356.5,"endTime":1361.3,"body":"industry, much less society, it"},{"speaker":"Tim Montague","startTime":1361.3,"endTime":1364.66,"body":"just creates friction, right?"},{"speaker":"Tim Montague","startTime":1361.3,"endTime":1364.66,"body":"When we create a bad customer"},{"speaker":"Tim Montague","startTime":1364.66,"endTime":1368.95,"body":"experience, it creates friction,"},{"speaker":"Tim Montague","startTime":1364.66,"endTime":1368.95,"body":"and slows down the energy"},{"speaker":"Tim Montague","startTime":1368.95,"endTime":1373.39,"body":"transition, we can all get"},{"speaker":"Tim Montague","startTime":1368.95,"endTime":1373.39,"body":"wealthier and have cleaner air"},{"speaker":"Tim Montague","startTime":1373.39,"endTime":1379.51,"body":"and a safer, healthier future"},{"speaker":"Tim Montague","startTime":1373.39,"endTime":1379.51,"body":"faster. Joe, if we'd created a"},{"speaker":"Tim Montague","startTime":1379.51,"endTime":1383.68,"body":"winning customer experience, and"},{"speaker":"Tim Montague","startTime":1379.51,"endTime":1383.68,"body":"it's not rocket science, right?"},{"speaker":"Tim Montague","startTime":1384.25,"endTime":1389.38,"body":"We have all the tools we need."},{"speaker":"Tim Montague","startTime":1384.25,"endTime":1389.38,"body":"We just have to jigger says,"},{"speaker":"Tim Montague","startTime":1389.71,"endTime":1397.3600000000001,"body":"deploy them. It's fascinating"},{"speaker":"Tim Montague","startTime":1389.71,"endTime":1397.3600000000001,"body":"how how humans work. So why do"},{"speaker":"Tim Montague","startTime":1397.3600000000001,"endTime":1401.89,"body":"you think that is Joe, that,"},{"speaker":"Tim Montague","startTime":1397.3600000000001,"endTime":1401.89,"body":"that so many installers struggle"},{"speaker":"Tim Montague","startTime":1401.89,"endTime":1406.03,"body":"to create a winning customer"},{"speaker":"Tim Montague","startTime":1401.89,"endTime":1406.03,"body":"experience for their consumers?"},{"speaker":"Joe Marhamati","startTime":1406.57,"endTime":1409.81,"body":"Well, some of it"},{"speaker":"Joe Marhamati","startTime":1406.57,"endTime":1409.81,"body":"is unfortunately, inherent in"},{"speaker":"Joe Marhamati","startTime":1409.84,"endTime":1413.98,"body":"the larger policy ecosystem of"},{"speaker":"Joe Marhamati","startTime":1409.84,"endTime":1413.98,"body":"the United States, right, we"},{"speaker":"Joe Marhamati","startTime":1413.98,"endTime":1418.3600000000001,"body":"have 18,000 authorities having"},{"speaker":"Joe Marhamati","startTime":1413.98,"endTime":1418.3600000000001,"body":"jurisdiction in this country."},{"speaker":"Joe Marhamati","startTime":1418.75,"endTime":1423.58,"body":"And they all operate a little"},{"speaker":"Joe Marhamati","startTime":1418.75,"endTime":1423.58,"body":"bit differently. Now, the DOE is"},{"speaker":"Joe Marhamati","startTime":1423.58,"endTime":1429.28,"body":"created an amazing program to"},{"speaker":"Joe Marhamati","startTime":1423.58,"endTime":1429.28,"body":"try to unify that it's a free or"},{"speaker":"Joe Marhamati","startTime":1429.31,"endTime":1435.46,"body":"low very low cost program for H"},{"speaker":"Joe Marhamati","startTime":1429.31,"endTime":1435.46,"body":"js to be able to have a clear"},{"speaker":"Joe Marhamati","startTime":1435.46,"endTime":1439.6000000000001,"body":"uniform process for processing"},{"speaker":"Joe Marhamati","startTime":1435.46,"endTime":1439.6000000000001,"body":"permits. But I think a lot of it"},{"speaker":"Joe Marhamati","startTime":1439.6000000000001,"endTime":1443.38,"body":"unfortunately, is around that."},{"speaker":"Joe Marhamati","startTime":1439.6000000000001,"endTime":1443.38,"body":"It just takes a long time to get"},{"speaker":"Joe Marhamati","startTime":1443.38,"endTime":1446.26,"body":"through the process. I mean, I"},{"speaker":"Joe Marhamati","startTime":1443.38,"endTime":1446.26,"body":"can speak to this personally."},{"speaker":"Joe Marhamati","startTime":1446.6200000000001,"endTime":1449.59,"body":"Because operating in the"},{"speaker":"Joe Marhamati","startTime":1446.6200000000001,"endTime":1449.59,"body":"Washington DC area in three"},{"speaker":"Joe Marhamati","startTime":1449.59,"endTime":1453.67,"body":"different states with you know,"},{"speaker":"Joe Marhamati","startTime":1449.59,"endTime":1453.67,"body":"five different utilities, and"},{"speaker":"Joe Marhamati","startTime":1453.67,"endTime":1457.75,"body":"probably 20, different H J's,"},{"speaker":"Joe Marhamati","startTime":1453.67,"endTime":1457.75,"body":"you know, we've had some H J's"},{"speaker":"Joe Marhamati","startTime":1457.75,"endTime":1461.23,"body":"where there's same day"},{"speaker":"Joe Marhamati","startTime":1457.75,"endTime":1461.23,"body":"permitting, you walk in, you"},{"speaker":"Joe Marhamati","startTime":1461.23,"endTime":1464.65,"body":"walk out, or there's no permit"},{"speaker":"Joe Marhamati","startTime":1461.23,"endTime":1464.65,"body":"really required at all. And then"},{"speaker":"Joe Marhamati","startTime":1464.65,"endTime":1467.65,"body":"we've got some H J's where"},{"speaker":"Joe Marhamati","startTime":1464.65,"endTime":1467.65,"body":"you've got to show up to the"},{"speaker":"Joe Marhamati","startTime":1467.65,"endTime":1470.68,"body":"City Hall at 3pm on a Tuesday"},{"speaker":"Joe Marhamati","startTime":1467.65,"endTime":1470.68,"body":"with a stack of bills to get"},{"speaker":"Joe Marhamati","startTime":1470.68,"endTime":1474.88,"body":"your permit and give them a CD"},{"speaker":"Joe Marhamati","startTime":1470.68,"endTime":1474.88,"body":"ROM, literally a hat HJ is"},{"speaker":"Joe Marhamati","startTime":1474.88,"endTime":1479.29,"body":"asking to burn a CD ROM to get"},{"speaker":"Joe Marhamati","startTime":1474.88,"endTime":1479.29,"body":"permits. So it's some of it is"},{"speaker":"Joe Marhamati","startTime":1479.29,"endTime":1482.68,"body":"just inherent in the system. And"},{"speaker":"Joe Marhamati","startTime":1479.29,"endTime":1482.68,"body":"you know, we'll there'll be an"},{"speaker":"Joe Marhamati","startTime":1482.68,"endTime":1487.18,"body":"evolution there, and there'll be"},{"speaker":"Joe Marhamati","startTime":1482.68,"endTime":1487.18,"body":"advocacy to streamline that and"},{"speaker":"Joe Marhamati","startTime":1487.18,"endTime":1490.42,"body":"improve it. Some of it is just"},{"speaker":"Joe Marhamati","startTime":1487.18,"endTime":1490.42,"body":"the cost of solar is too high."},{"speaker":"Joe Marhamati","startTime":1490.84,"endTime":1496.45,"body":"And it's a result of that and"},{"speaker":"Joe Marhamati","startTime":1490.84,"endTime":1496.45,"body":"tariffs on solar panels. And so"},{"speaker":"Joe Marhamati","startTime":1496.45,"endTime":1499.99,"body":"it's less accessible to"},{"speaker":"Joe Marhamati","startTime":1496.45,"endTime":1499.99,"body":"homeowners. And you know, I"},{"speaker":"Joe Marhamati","startTime":1499.99,"endTime":1503.38,"body":"think if you're in Australia or"},{"speaker":"Joe Marhamati","startTime":1499.99,"endTime":1503.38,"body":"Europe, where it's faster to go"},{"speaker":"Joe Marhamati","startTime":1503.38,"endTime":1506.32,"body":"solar, it's probably a better"},{"speaker":"Joe Marhamati","startTime":1503.38,"endTime":1506.32,"body":"customer experience, at least"},{"speaker":"Joe Marhamati","startTime":1506.32,"endTime":1510.73,"body":"from a timeline perspective. So"},{"speaker":"Joe Marhamati","startTime":1506.32,"endTime":1510.73,"body":"you know, being in a country"},{"speaker":"Joe Marhamati","startTime":1510.73,"endTime":1513.76,"body":"where it just takes a long time"},{"speaker":"Joe Marhamati","startTime":1510.73,"endTime":1513.76,"body":"to go solar, you want to have a"},{"speaker":"Joe Marhamati","startTime":1513.76,"endTime":1518.32,"body":"customer who knows exactly"},{"speaker":"Joe Marhamati","startTime":1513.76,"endTime":1518.32,"body":"what's going on during the"},{"speaker":"Joe Marhamati","startTime":1518.32,"endTime":1520.84,"body":"process, but also after the"},{"speaker":"Joe Marhamati","startTime":1518.32,"endTime":1520.84,"body":"process. So one thing that"},{"speaker":"Joe Marhamati","startTime":1520.84,"endTime":1525.01,"body":"Sunvoy allows is for homeowners"},{"speaker":"Joe Marhamati","startTime":1520.84,"endTime":1525.01,"body":"to submit service tickets, and"},{"speaker":"Joe Marhamati","startTime":1525.01,"endTime":1529.3600000000001,"body":"for a solar installer to create"},{"speaker":"Joe Marhamati","startTime":1525.01,"endTime":1529.3600000000001,"body":"an FAQ section so that if your"},{"speaker":"Joe Marhamati","startTime":1529.3600000000001,"endTime":1531.82,"body":"envoy goes out or there's a"},{"speaker":"Joe Marhamati","startTime":1529.3600000000001,"endTime":1531.82,"body":"communication issue, you can"},{"speaker":"Joe Marhamati","startTime":1531.82,"endTime":1534.82,"body":"troubleshoot it yourself. But"},{"speaker":"Joe Marhamati","startTime":1531.82,"endTime":1534.82,"body":"basically a good customer"},{"speaker":"Joe Marhamati","startTime":1534.82,"endTime":1539.08,"body":"experience to me post sale is"},{"speaker":"Joe Marhamati","startTime":1534.82,"endTime":1539.08,"body":"having no ambiguity with respect"},{"speaker":"Joe Marhamati","startTime":1539.08,"endTime":1542.41,"body":"to the process. Knowing what's"},{"speaker":"Joe Marhamati","startTime":1539.08,"endTime":1542.41,"body":"going on with your solar system"},{"speaker":"Joe Marhamati","startTime":1542.41,"endTime":1546.28,"body":"is performing to expectations"},{"speaker":"Joe Marhamati","startTime":1542.41,"endTime":1546.28,"body":"and then being able to submit"},{"speaker":"Joe Marhamati","startTime":1546.28,"endTime":1548.92,"body":"service tickets and ask"},{"speaker":"Joe Marhamati","startTime":1546.28,"endTime":1548.92,"body":"questions of your installer."},{"speaker":"Tim Montague","startTime":1549.22,"endTime":1552.665,"body":"The Clean Power"},{"speaker":"Tim Montague","startTime":1549.22,"endTime":1552.665,"body":"Hour is brought to you by CPS"},{"speaker":"Tim Montague","startTime":1552.742,"endTime":1557.336,"body":"America. The maker of North"},{"speaker":"Tim Montague","startTime":1552.742,"endTime":1557.336,"body":"America's number one three phase"},{"speaker":"Tim Montague","startTime":1557.413,"endTime":1562.161,"body":"string inverter with over six"},{"speaker":"Tim Montague","startTime":1557.413,"endTime":1562.161,"body":"gigawatts shipped in the US. The"},{"speaker":"Tim Montague","startTime":1562.237,"endTime":1566.372,"body":"CPS America product lineup"},{"speaker":"Tim Montague","startTime":1562.237,"endTime":1566.372,"body":"includes three phase string"},{"speaker":"Tim Montague","startTime":1566.449,"endTime":1571.426,"body":"inverters ranging from 25 to 275"},{"speaker":"Tim Montague","startTime":1566.449,"endTime":1571.426,"body":"kW, their flagship inverter, the"},{"speaker":"Tim Montague","startTime":1571.503,"endTime":1576.021,"body":"CPS 250 to 75 is designed to"},{"speaker":"Tim Montague","startTime":1571.503,"endTime":1576.021,"body":"work with solar plants ranging"},{"speaker":"Tim Montague","startTime":1576.097,"endTime":1580.539,"body":"from two megawatts to two"},{"speaker":"Tim Montague","startTime":1576.097,"endTime":1580.539,"body":"gigawatts the to 50 to 75. pairs"},{"speaker":"Tim Montague","startTime":1580.615,"endTime":1584.827,"body":"well, with CPS America's"},{"speaker":"Tim Montague","startTime":1580.615,"endTime":1584.827,"body":"exceptional data communication"},{"speaker":"Tim Montague","startTime":1584.903,"endTime":1588.1960000000001,"body":"controls and energy storage"},{"speaker":"Tim Montague","startTime":1584.903,"endTime":1588.1960000000001,"body":"solutions go to"},{"speaker":"Tim Montague","startTime":1588.2730000000001,"endTime":1592.944,"body":"chintpowersystems.com To find"},{"speaker":"Tim Montague","startTime":1588.2730000000001,"endTime":1592.944,"body":"out more. Yeah, I guess there's"},{"speaker":"Tim Montague","startTime":1593.02,"endTime":1597.998,"body":"three phases of a solar project."},{"speaker":"Tim Montague","startTime":1593.02,"endTime":1597.998,"body":"There's, there's pre, during and"},{"speaker":"Tim Montague","startTime":1598.074,"endTime":1602.9750000000001,"body":"post construction. You refer to"},{"speaker":"Tim Montague","startTime":1598.074,"endTime":1602.9750000000001,"body":"solar up a project of an rel and"},{"speaker":"Tim Montague","startTime":1603.0520000000001,"endTime":1607.493,"body":"the do e and this is a very"},{"speaker":"Tim Montague","startTime":1603.0520000000001,"endTime":1607.493,"body":"important initiative to reduce"},{"speaker":"Tim Montague","startTime":1607.569,"endTime":1612.394,"body":"the soft costs, the soft costs"},{"speaker":"Tim Montague","startTime":1607.569,"endTime":1612.394,"body":"of, of solar are relatively high"},{"speaker":"Tim Montague","startTime":1612.47,"endTime":1616.375,"body":"in the US compared to our"},{"speaker":"Tim Montague","startTime":1612.47,"endTime":1616.375,"body":"brethren in Australia and"},{"speaker":"Tim Montague","startTime":1616.452,"endTime":1620.893,"body":"Germany and other parts of"},{"speaker":"Tim Montague","startTime":1616.452,"endTime":1620.893,"body":"Europe. And we there, you know,"},{"speaker":"Tim Montague","startTime":1620.97,"endTime":1625.488,"body":"there's two components to that"},{"speaker":"Tim Montague","startTime":1620.97,"endTime":1625.488,"body":"there's the h, j side. So we"},{"speaker":"Tim Montague","startTime":1625.564,"endTime":1630.3120000000001,"body":"want H j's to adopt solar app,"},{"speaker":"Tim Montague","startTime":1625.564,"endTime":1630.3120000000001,"body":"and integrate, ultimately, same"},{"speaker":"Tim Montague","startTime":1630.3890000000001,"endTime":1635.136,"body":"day permitting right, like, get"},{"speaker":"Tim Montague","startTime":1630.3890000000001,"endTime":1635.136,"body":"the turnaround faster, there's"},{"speaker":"Tim Montague","startTime":1635.213,"endTime":1640.114,"body":"no reason to not make permitting"},{"speaker":"Tim Montague","startTime":1635.213,"endTime":1640.114,"body":"relatively simple and fast. And"},{"speaker":"Tim Montague","startTime":1640.19,"endTime":1644.555,"body":"then for installers to start"},{"speaker":"Tim Montague","startTime":1640.19,"endTime":1644.555,"body":"using the app themselves, so"},{"speaker":"Tim Montague","startTime":1644.632,"endTime":1649.4560000000001,"body":"it's about hand. But so before,"},{"speaker":"Tim Montague","startTime":1644.632,"endTime":1649.4560000000001,"body":"during, and after construction,"},{"speaker":"Tim Montague","startTime":1649.532,"endTime":1653.897,"body":"on the before side, you know,"},{"speaker":"Tim Montague","startTime":1649.532,"endTime":1653.897,"body":"there is a lot of education"},{"speaker":"Tim Montague","startTime":1653.974,"endTime":1658.415,"body":"required, there is a lot of"},{"speaker":"Tim Montague","startTime":1653.974,"endTime":1658.415,"body":"kicking of tires that goes on,"},{"speaker":"Tim Montague","startTime":1658.492,"endTime":1662.627,"body":"you mentioned the ability of a"},{"speaker":"Tim Montague","startTime":1658.492,"endTime":1662.627,"body":"consumer to see into an"},{"speaker":"Tim Montague","startTime":1662.703,"endTime":1667.451,"body":"installers portfolio and see how"},{"speaker":"Tim Montague","startTime":1662.703,"endTime":1667.451,"body":"that portfolio is performing."},{"speaker":"Tim Montague","startTime":1667.527,"endTime":1672.275,"body":"You would think that would be a"},{"speaker":"Tim Montague","startTime":1667.527,"endTime":1672.275,"body":"very compelling sales tool. So"},{"speaker":"Tim Montague","startTime":1672.352,"endTime":1676.8700000000001,"body":"what else? On the before side"},{"speaker":"Tim Montague","startTime":1672.352,"endTime":1676.8700000000001,"body":"should installers know about?"},{"speaker":"Joe Marhamati","startTime":1677.3500000000001,"endTime":1680.074,"body":"Sunvoy, on the"},{"speaker":"Joe Marhamati","startTime":1677.3500000000001,"endTime":1680.074,"body":"before sale side? Yeah, well,"},{"speaker":"Joe Marhamati","startTime":1680.136,"endTime":1683.913,"body":"one thing we're very proud of"},{"speaker":"Joe Marhamati","startTime":1680.136,"endTime":1683.913,"body":"that kind of spawned out of the"},{"speaker":"Joe Marhamati","startTime":1683.9750000000001,"endTime":1687.875,"body":"original concept of a customer"},{"speaker":"Joe Marhamati","startTime":1683.9750000000001,"endTime":1687.875,"body":"portal and a branded app that we"},{"speaker":"Joe Marhamati","startTime":1687.9370000000001,"endTime":1691.652,"body":"didn't anticipate, is active"},{"speaker":"Joe Marhamati","startTime":1687.9370000000001,"endTime":1691.652,"body":"monitoring. So to my knowledge,"},{"speaker":"Joe Marhamati","startTime":1691.714,"endTime":1695.615,"body":"we're the only piece of software"},{"speaker":"Joe Marhamati","startTime":1691.714,"endTime":1695.615,"body":"in the solar industry that can"},{"speaker":"Joe Marhamati","startTime":1695.6770000000001,"endTime":1698.958,"body":"show a solar installer, all of"},{"speaker":"Joe Marhamati","startTime":1695.6770000000001,"endTime":1698.958,"body":"their legacy sites. So"},{"speaker":"Joe Marhamati","startTime":1699.02,"endTime":1702.673,"body":"everything that you've ever"},{"speaker":"Joe Marhamati","startTime":1699.02,"endTime":1702.673,"body":"installed across every piece of"},{"speaker":"Joe Marhamati","startTime":1702.7350000000001,"endTime":1706.698,"body":"hardware in the solar industry,"},{"speaker":"Joe Marhamati","startTime":1702.7350000000001,"endTime":1706.698,"body":"and we've integrated with all of"},{"speaker":"Joe Marhamati","startTime":1706.76,"endTime":1710.4750000000001,"body":"it in a single map view, so that"},{"speaker":"Joe Marhamati","startTime":1706.76,"endTime":1710.4750000000001,"body":"you can go and troubleshoot"},{"speaker":"Joe Marhamati","startTime":1710.536,"endTime":1714.066,"body":"systems that are offline or"},{"speaker":"Joe Marhamati","startTime":1710.536,"endTime":1714.066,"body":"having production issues. And"},{"speaker":"Joe Marhamati","startTime":1714.128,"endTime":1717.904,"body":"you don't have to log into five"},{"speaker":"Joe Marhamati","startTime":1714.128,"endTime":1717.904,"body":"or 10, different inverter and"},{"speaker":"Joe Marhamati","startTime":1717.9660000000001,"endTime":1721.31,"body":"battery platforms to see them"},{"speaker":"Joe Marhamati","startTime":1717.9660000000001,"endTime":1721.31,"body":"all, which is incredibly"},{"speaker":"Joe Marhamati","startTime":1721.372,"endTime":1725.334,"body":"difficult for service teams. And"},{"speaker":"Joe Marhamati","startTime":1721.372,"endTime":1725.334,"body":"I know that firsthand, and from"},{"speaker":"Joe Marhamati","startTime":1725.396,"endTime":1728.8020000000001,"body":"talking to solar installers,"},{"speaker":"Joe Marhamati","startTime":1725.396,"endTime":1728.8020000000001,"body":"trying to triage all these"},{"speaker":"Joe Marhamati","startTime":1728.864,"endTime":1732.269,"body":"systems across 10, different"},{"speaker":"Joe Marhamati","startTime":1728.864,"endTime":1732.269,"body":"inverter platforms is very"},{"speaker":"Joe Marhamati","startTime":1732.3310000000001,"endTime":1735.922,"body":"difficult. So why does that"},{"speaker":"Joe Marhamati","startTime":1732.3310000000001,"endTime":1735.922,"body":"matter for the customer? Well,"},{"speaker":"Joe Marhamati","startTime":1735.984,"endTime":1739.761,"body":"what we've seen a lot of solar"},{"speaker":"Joe Marhamati","startTime":1735.984,"endTime":1739.761,"body":"installers do with Sunvoy, now"},{"speaker":"Joe Marhamati","startTime":1739.823,"endTime":1743.228,"body":"that they have this fleet"},{"speaker":"Joe Marhamati","startTime":1739.823,"endTime":1743.228,"body":"monitoring, active monitoring"},{"speaker":"Joe Marhamati","startTime":1743.29,"endTime":1746.695,"body":"capability is cell active"},{"speaker":"Joe Marhamati","startTime":1743.29,"endTime":1746.695,"body":"monitoring, to the homeowners"},{"speaker":"Joe Marhamati","startTime":1746.757,"endTime":1750.596,"body":"and to the business owners that"},{"speaker":"Joe Marhamati","startTime":1746.757,"endTime":1750.596,"body":"they're talking to. And again,"},{"speaker":"Joe Marhamati","startTime":1750.6580000000001,"endTime":1754.559,"body":"that builds trust to say, we're"},{"speaker":"Joe Marhamati","startTime":1750.6580000000001,"endTime":1754.559,"body":"going to look after your system"},{"speaker":"Joe Marhamati","startTime":1754.621,"endTime":1757.964,"body":"after the sale after the"},{"speaker":"Joe Marhamati","startTime":1754.621,"endTime":1757.964,"body":"install, so you don't have to"},{"speaker":"Joe Marhamati","startTime":1758.026,"endTime":1761.679,"body":"think about it. And people love"},{"speaker":"Joe Marhamati","startTime":1758.026,"endTime":1761.679,"body":"it. People are eager to buy"},{"speaker":"Joe Marhamati","startTime":1761.741,"endTime":1765.208,"body":"active monitoring, because"},{"speaker":"Joe Marhamati","startTime":1761.741,"endTime":1765.208,"body":"again, they're intimidated by"},{"speaker":"Joe Marhamati","startTime":1765.27,"endTime":1768.737,"body":"solar. And they don't want to"},{"speaker":"Joe Marhamati","startTime":1765.27,"endTime":1768.737,"body":"have to know whether their"},{"speaker":"Joe Marhamati","startTime":1768.799,"endTime":1772.329,"body":"system is performing the spec."},{"speaker":"Joe Marhamati","startTime":1768.799,"endTime":1772.329,"body":"Now, here's why it matters"},{"speaker":"Joe Marhamati","startTime":1772.39,"endTime":1776.353,"body":"doubly. I actually met the solar"},{"speaker":"Joe Marhamati","startTime":1772.39,"endTime":1776.353,"body":"installer, with the lowest cost"},{"speaker":"Joe Marhamati","startTime":1776.415,"endTime":1780.316,"body":"of acquisition in the country, I"},{"speaker":"Joe Marhamati","startTime":1776.415,"endTime":1780.316,"body":"believe. And I probably talked"},{"speaker":"Joe Marhamati","startTime":1780.378,"endTime":1784.34,"body":"to 500 plus solar installers and"},{"speaker":"Joe Marhamati","startTime":1780.378,"endTime":1784.34,"body":"I asked him, How did you do it?"},{"speaker":"Joe Marhamati","startTime":1784.402,"endTime":1787.746,"body":"How'd you get a cost of"},{"speaker":"Joe Marhamati","startTime":1784.402,"endTime":1787.746,"body":"acquisition that's under $800."},{"speaker":"Joe Marhamati","startTime":1787.808,"endTime":1791.646,"body":"This is a big company as a $20"},{"speaker":"Joe Marhamati","startTime":1787.808,"endTime":1791.646,"body":"million company. And he said, I"},{"speaker":"Joe Marhamati","startTime":1791.708,"endTime":1795.114,"body":"put all my marketing dollars"},{"speaker":"Joe Marhamati","startTime":1791.708,"endTime":1795.114,"body":"into a team of people that"},{"speaker":"Joe Marhamati","startTime":1795.176,"endTime":1798.952,"body":"actively monitors our systems"},{"speaker":"Joe Marhamati","startTime":1795.176,"endTime":1798.952,"body":"and reaches out to customers to"},{"speaker":"Joe Marhamati","startTime":1799.0140000000001,"endTime":1802.667,"body":"tell them there's an issue"},{"speaker":"Joe Marhamati","startTime":1799.0140000000001,"endTime":1802.667,"body":"that's been resolved before they"},{"speaker":"Joe Marhamati","startTime":1802.729,"endTime":1806.32,"body":"find out about it. That's"},{"speaker":"Joe Marhamati","startTime":1802.729,"endTime":1806.32,"body":"building trust and keeping trust"},{"speaker":"Joe Marhamati","startTime":1806.382,"endTime":1809.912,"body":"for 30 years. And he's one of"},{"speaker":"Joe Marhamati","startTime":1806.382,"endTime":1809.912,"body":"the only folks I know doing"},{"speaker":"Joe Marhamati","startTime":1809.973,"endTime":1813.874,"body":"that. Before we built this act"},{"speaker":"Joe Marhamati","startTime":1809.973,"endTime":1813.874,"body":"of monitoring the Sunvoy, it was"},{"speaker":"Joe Marhamati","startTime":1813.936,"endTime":1817.589,"body":"inspired by him and his company."},{"speaker":"Joe Marhamati","startTime":1813.936,"endTime":1817.589,"body":"Because I want every solar"},{"speaker":"Joe Marhamati","startTime":1817.651,"endTime":1821.676,"body":"installer to be able to do that."},{"speaker":"Joe Marhamati","startTime":1817.651,"endTime":1821.676,"body":"So that homeowners don't have to"},{"speaker":"Joe Marhamati","startTime":1821.737,"endTime":1825.452,"body":"think about whether their system"},{"speaker":"Joe Marhamati","startTime":1821.737,"endTime":1825.452,"body":"is performing to spec, they"},{"speaker":"Joe Marhamati","startTime":1825.5140000000001,"endTime":1827.6200000000001,"body":"trust their installer to do it for"},{"speaker":"Tim Montague","startTime":1827.6200000000001,"endTime":1830.38,"body":"them. Who is that"},{"speaker":"Tim Montague","startTime":1827.6200000000001,"endTime":1830.38,"body":"by the way?"},{"speaker":"Joe Marhamati","startTime":1830.38,"endTime":1833.205,"body":"It's a company"},{"speaker":"Joe Marhamati","startTime":1830.38,"endTime":1833.205,"body":"called technicians for"},{"speaker":"Joe Marhamati","startTime":1833.281,"endTime":1837.251,"body":"sustainability. In Tucson,"},{"speaker":"Joe Marhamati","startTime":1833.281,"endTime":1837.251,"body":"Arizona, a company I have"},{"speaker":"Joe Marhamati","startTime":1837.328,"endTime":1842.138,"body":"tremendous respect for that has"},{"speaker":"Joe Marhamati","startTime":1837.328,"endTime":1842.138,"body":"great core values that has been"},{"speaker":"Joe Marhamati","startTime":1842.214,"endTime":1846.643,"body":"built from the ground up as a"},{"speaker":"Joe Marhamati","startTime":1842.214,"endTime":1846.643,"body":"referral based business does"},{"speaker":"Joe Marhamati","startTime":1846.719,"endTime":1851.1480000000001,"body":"incredible work in Tucson and"},{"speaker":"Joe Marhamati","startTime":1846.719,"endTime":1851.1480000000001,"body":"Arizona. And it's just a top"},{"speaker":"Joe Marhamati","startTime":1851.224,"endTime":1852.3700000000001,"body":"notch company.,"},{"speaker":"Tim Montague","startTime":1852.3700000000001,"endTime":1855.824,"body":"Yeah when you"},{"speaker":"Tim Montague","startTime":1852.3700000000001,"endTime":1855.824,"body":"think about being an installer,"},{"speaker":"Tim Montague","startTime":1855.9,"endTime":1860.736,"body":"it's a tough business. But the"},{"speaker":"Tim Montague","startTime":1855.9,"endTime":1860.736,"body":"playbook has been written on how"},{"speaker":"Tim Montague","startTime":1860.813,"endTime":1865.112,"body":"to be a successful solar"},{"speaker":"Tim Montague","startTime":1860.813,"endTime":1865.112,"body":"installation company. So if you"},{"speaker":"Tim Montague","startTime":1865.188,"endTime":1869.717,"body":"don't have a successful solar"},{"speaker":"Tim Montague","startTime":1865.188,"endTime":1869.717,"body":"installation company, go find"},{"speaker":"Tim Montague","startTime":1869.794,"endTime":1874.323,"body":"those peers around the country."},{"speaker":"Tim Montague","startTime":1869.794,"endTime":1874.323,"body":"And talk to me talk to Joe."},{"speaker":"Tim Montague","startTime":1874.4,"endTime":1879.159,"body":"There's plenty of nodes in that"},{"speaker":"Tim Montague","startTime":1874.4,"endTime":1879.159,"body":"network of people go to Amicus"},{"speaker":"Tim Montague","startTime":1879.2350000000001,"endTime":1883.8410000000001,"body":"we talked about Amicus in the"},{"speaker":"Tim Montague","startTime":1879.2350000000001,"endTime":1883.8410000000001,"body":"pre show. You're a huge fan of"},{"speaker":"Tim Montague","startTime":1883.9180000000001,"endTime":1887.909,"body":"amicus which is a buying"},{"speaker":"Tim Montague","startTime":1883.9180000000001,"endTime":1887.909,"body":"cooperative, and a group of"},{"speaker":"Tim Montague","startTime":1887.986,"endTime":1892.131,"body":"companies that share best"},{"speaker":"Tim Montague","startTime":1887.986,"endTime":1892.131,"body":"practices among one another."},{"speaker":"Tim Montague","startTime":1892.208,"endTime":1896.89,"body":"What a concept, you know, it"},{"speaker":"Tim Montague","startTime":1892.208,"endTime":1896.89,"body":"doesn't have to all be Doggy Dog"},{"speaker":"Tim Montague","startTime":1896.967,"endTime":1901.189,"body":"competition. There can be"},{"speaker":"Tim Montague","startTime":1896.967,"endTime":1901.189,"body":"coopetition and it floats all"},{"speaker":"Tim Montague","startTime":1901.265,"endTime":1905.564,"body":"boats, and it's really good."},{"speaker":"Tim Montague","startTime":1901.265,"endTime":1905.564,"body":"It's Gotta be good for your"},{"speaker":"Tim Montague","startTime":1905.641,"endTime":1910.477,"body":"business. It's gonna be good for"},{"speaker":"Tim Montague","startTime":1905.641,"endTime":1910.477,"body":"consumers total win win. Yeah,"},{"speaker":"Tim Montague","startTime":1910.553,"endTime":1914.698,"body":"that's so cool about active"},{"speaker":"Tim Montague","startTime":1910.553,"endTime":1914.698,"body":"monitoring and how you you"},{"speaker":"Tim Montague","startTime":1914.775,"endTime":1919.534,"body":"stumbled upon that, in a way? It"},{"speaker":"Tim Montague","startTime":1914.775,"endTime":1919.534,"body":"sounds hard to do, though, to"},{"speaker":"Tim Montague","startTime":1919.611,"endTime":1923.756,"body":"integrate all these different,"},{"speaker":"Tim Montague","startTime":1919.611,"endTime":1923.756,"body":"you know, inverters and"},{"speaker":"Tim Montague","startTime":1923.833,"endTime":1928.669,"body":"communication systems under one"},{"speaker":"Tim Montague","startTime":1923.833,"endTime":1928.669,"body":"roof. Is there it Tell, tell us"},{"speaker":"Tim Montague","startTime":1928.7450000000001,"endTime":1932.2,"body":"about that experience some how"},{"speaker":"Tim Montague","startTime":1928.7450000000001,"endTime":1932.2,"body":"has that been?"},{"speaker":"Joe Marhamati","startTime":1932.89,"endTime":1935.89,"body":"It's hard to do."},{"speaker":"Joe Marhamati","startTime":1932.89,"endTime":1935.89,"body":"And it's definitely the secret"},{"speaker":"Joe Marhamati","startTime":1935.89,"endTime":1942.13,"body":"sauce of Sunvoy, I have not seen"},{"speaker":"Joe Marhamati","startTime":1935.89,"endTime":1942.13,"body":"a platform that can do it. And"},{"speaker":"Joe Marhamati","startTime":1942.13,"endTime":1946.54,"body":"that's definitely our biggest"},{"speaker":"Joe Marhamati","startTime":1942.13,"endTime":1946.54,"body":"differentiator is we integrate"},{"speaker":"Joe Marhamati","startTime":1946.54,"endTime":1950.53,"body":"not just every piece of hardware"},{"speaker":"Joe Marhamati","startTime":1946.54,"endTime":1950.53,"body":"in the solar industry, utility"},{"speaker":"Joe Marhamati","startTime":1950.56,"endTime":1954.79,"body":"API's, we're integrating now."},{"speaker":"Joe Marhamati","startTime":1950.56,"endTime":1954.79,"body":"We've integrated every CRM you"},{"speaker":"Joe Marhamati","startTime":1954.79,"endTime":1957.43,"body":"can imagine, and a whole bunch"},{"speaker":"Joe Marhamati","startTime":1954.79,"endTime":1957.43,"body":"of CRMs I had never heard of"},{"speaker":"Joe Marhamati","startTime":1957.43,"endTime":1960.3700000000001,"body":"before, that are, you know,"},{"speaker":"Joe Marhamati","startTime":1957.43,"endTime":1960.3700000000001,"body":"throughout the rest of the"},{"speaker":"Joe Marhamati","startTime":1960.3700000000001,"endTime":1964.42,"body":"world, as well as proposal"},{"speaker":"Joe Marhamati","startTime":1960.3700000000001,"endTime":1964.42,"body":"tools, were integrating or have"},{"speaker":"Joe Marhamati","startTime":1964.42,"endTime":1968.2,"body":"integrated with all the proposal"},{"speaker":"Joe Marhamati","startTime":1964.42,"endTime":1968.2,"body":"tools in the solar industry. So"},{"speaker":"Joe Marhamati","startTime":1968.2,"endTime":1970.99,"body":"you can bring in your estimated"},{"speaker":"Joe Marhamati","startTime":1968.2,"endTime":1970.99,"body":"production and compare it"},{"speaker":"Joe Marhamati","startTime":1970.99,"endTime":1973.24,"body":"against your actuals from the"},{"speaker":"Joe Marhamati","startTime":1970.99,"endTime":1973.24,"body":"inverter, which is where you get"},{"speaker":"Joe Marhamati","startTime":1973.24,"endTime":1977.92,"body":"to that act of monitoring. It's"},{"speaker":"Joe Marhamati","startTime":1973.24,"endTime":1977.92,"body":"it's a lot. And we have a team"},{"speaker":"Joe Marhamati","startTime":1977.92,"endTime":1981.28,"body":"of people just dedicated to the"},{"speaker":"Joe Marhamati","startTime":1977.92,"endTime":1981.28,"body":"integrity of those systems to"},{"speaker":"Joe Marhamati","startTime":1981.28,"endTime":1983.8,"body":"make sure that they're working"},{"speaker":"Joe Marhamati","startTime":1981.28,"endTime":1983.8,"body":"correctly, that they're playing"},{"speaker":"Joe Marhamati","startTime":1983.8,"endTime":1987.91,"body":"well together. Because a lot of"},{"speaker":"Joe Marhamati","startTime":1983.8,"endTime":1987.91,"body":"times API's change. And"},{"speaker":"Joe Marhamati","startTime":1987.91,"endTime":1990.43,"body":"sometimes they they tell you"},{"speaker":"Joe Marhamati","startTime":1987.91,"endTime":1990.43,"body":"about it, and sometimes they"},{"speaker":"Joe Marhamati","startTime":1990.43,"endTime":1994.78,"body":"don't. So making sure that those"},{"speaker":"Joe Marhamati","startTime":1990.43,"endTime":1994.78,"body":"are up to date that they're"},{"speaker":"Joe Marhamati","startTime":1994.78,"endTime":2001.05,"body":"reliable is a lot of work. But"},{"speaker":"Joe Marhamati","startTime":1994.78,"endTime":2001.05,"body":"the end result is that solar"},{"speaker":"Joe Marhamati","startTime":2001.05,"endTime":2004.56,"body":"installers can be confident that"},{"speaker":"Joe Marhamati","startTime":2001.05,"endTime":2004.56,"body":"their homeowners and their"},{"speaker":"Joe Marhamati","startTime":2004.56,"endTime":2008.22,"body":"business owners or customers are"},{"speaker":"Joe Marhamati","startTime":2004.56,"endTime":2008.22,"body":"getting reliable data within a"},{"speaker":"Joe Marhamati","startTime":2008.22,"endTime":2010.53,"body":"branded experience in their own"},{"speaker":"Joe Marhamati","startTime":2008.22,"endTime":2010.53,"body":"app."},{"speaker":"Tim Montague","startTime":2011.6100000000001,"endTime":2013.53,"body":"And how many"},{"speaker":"Tim Montague","startTime":2011.6100000000001,"endTime":2013.53,"body":"systems are you monitoring"},{"speaker":"Tim Montague","startTime":2013.53,"endTime":2014.82,"body":"today, over"},{"speaker":"Joe Marhamati","startTime":2014.82,"endTime":2017.73,"body":"150,000 systems"},{"speaker":"Joe Marhamati","startTime":2014.82,"endTime":2017.73,"body":"throughout the not just the"},{"speaker":"Joe Marhamati","startTime":2017.73,"endTime":2021.81,"body":"United States, we're also in"},{"speaker":"Joe Marhamati","startTime":2017.73,"endTime":2021.81,"body":"Latin America and South America."},{"speaker":"Joe Marhamati","startTime":2021.84,"endTime":2024.66,"body":"In Europe, we have a Spanish"},{"speaker":"Joe Marhamati","startTime":2021.84,"endTime":2024.66,"body":"language version of Sunvoy"},{"speaker":"Joe Marhamati","startTime":2024.69,"endTime":2028.17,"body":"German language version, and"},{"speaker":"Joe Marhamati","startTime":2024.69,"endTime":2028.17,"body":"we're rolling out new language"},{"speaker":"Joe Marhamati","startTime":2028.17,"endTime":2034.3500000000001,"body":"versions as the demand grows."},{"speaker":"Joe Marhamati","startTime":2028.17,"endTime":2034.3500000000001,"body":"We're big in the UK now. And so"},{"speaker":"Joe Marhamati","startTime":2034.3500000000001,"endTime":2036.69,"body":"it's it's a worldwide fleet."},{"speaker":"Tim Montague","startTime":2037.6200000000001,"endTime":2040.17,"body":"And there's lots"},{"speaker":"Tim Montague","startTime":2037.6200000000001,"endTime":2040.17,"body":"of growth ahead. I think there"},{"speaker":"Tim Montague","startTime":2040.17,"endTime":2043.23,"body":"are over 3 million solar systems"},{"speaker":"Tim Montague","startTime":2040.17,"endTime":2043.23,"body":"in the United States now. Right,"},{"speaker":"Tim Montague","startTime":2043.23,"endTime":2048.39,"body":"so you could 10x And, and then"},{"speaker":"Tim Montague","startTime":2043.23,"endTime":2048.39,"body":"double that. So let's talk about"},{"speaker":"Tim Montague","startTime":2048.39,"endTime":2052.65,"body":"some of the other phases, though"},{"speaker":"Tim Montague","startTime":2048.39,"endTime":2052.65,"body":"the during construction, or"},{"speaker":"Tim Montague","startTime":2052.65,"endTime":2059.0099999999998,"body":"during project delivery, so to"},{"speaker":"Tim Montague","startTime":2052.65,"endTime":2059.0099999999998,"body":"speak, and then post post cod,"},{"speaker":"Tim Montague","startTime":2059.16,"endTime":2063.54,"body":"what are the features of your"},{"speaker":"Tim Montague","startTime":2059.16,"endTime":2063.54,"body":"platform? And what to? What is"},{"speaker":"Tim Montague","startTime":2063.54,"endTime":2065.04,"body":"the experience of consumers?"},{"speaker":"Joe Marhamati","startTime":2065.25,"endTime":2067.41,"body":"Well, I'll just"},{"speaker":"Joe Marhamati","startTime":2065.25,"endTime":2067.41,"body":"give you one example. You know,"},{"speaker":"Joe Marhamati","startTime":2067.41,"endTime":2071.19,"body":"we have the ability to text the"},{"speaker":"Joe Marhamati","startTime":2067.41,"endTime":2071.19,"body":"customer at any time during the"},{"speaker":"Joe Marhamati","startTime":2071.19,"endTime":2075.42,"body":"process. So we buy a phone"},{"speaker":"Joe Marhamati","startTime":2071.19,"endTime":2075.42,"body":"number with a local area code"},{"speaker":"Joe Marhamati","startTime":2075.42,"endTime":2079.5299999999997,"body":"for the solar installer, so that"},{"speaker":"Joe Marhamati","startTime":2075.42,"endTime":2079.5299999999997,"body":"anyone in the company, from the"},{"speaker":"Joe Marhamati","startTime":2079.5299999999997,"endTime":2083.4,"body":"salesperson to the project"},{"speaker":"Joe Marhamati","startTime":2079.5299999999997,"endTime":2083.4,"body":"manager to the installers to the"},{"speaker":"Joe Marhamati","startTime":2083.4,"endTime":2086.85,"body":"inspection coordinator can text"},{"speaker":"Joe Marhamati","startTime":2083.4,"endTime":2086.85,"body":"the customer throughout that"},{"speaker":"Joe Marhamati","startTime":2086.85,"endTime":2091.47,"body":"process and let them know, we're"},{"speaker":"Joe Marhamati","startTime":2086.85,"endTime":2091.47,"body":"60 minutes out from your house,"},{"speaker":"Joe Marhamati","startTime":2091.47,"endTime":2095.46,"body":"we're on our way right now, or"},{"speaker":"Joe Marhamati","startTime":2091.47,"endTime":2095.46,"body":"the inspection time has changed."},{"speaker":"Joe Marhamati","startTime":2095.7,"endTime":2099.18,"body":"So this is customer"},{"speaker":"Joe Marhamati","startTime":2095.7,"endTime":2099.18,"body":"communication aspect, where the"},{"speaker":"Joe Marhamati","startTime":2099.21,"endTime":2102.6000000000004,"body":"solar installer through a"},{"speaker":"Joe Marhamati","startTime":2099.21,"endTime":2102.6000000000004,"body":"branded email or through a local"},{"speaker":"Joe Marhamati","startTime":2102.6000000000004,"endTime":2106.77,"body":"phone number can communicate"},{"speaker":"Joe Marhamati","startTime":2102.6000000000004,"endTime":2106.77,"body":"with the homeowner directly. And"},{"speaker":"Joe Marhamati","startTime":2106.77,"endTime":2110.6400000000003,"body":"it's totally unambiguous as to"},{"speaker":"Joe Marhamati","startTime":2106.77,"endTime":2110.6400000000003,"body":"who it is. It's a local trusted"},{"speaker":"Joe Marhamati","startTime":2110.6400000000003,"endTime":2114.21,"body":"company. It's from their email"},{"speaker":"Joe Marhamati","startTime":2110.6400000000003,"endTime":2114.21,"body":"address, it's from their brand,"},{"speaker":"Joe Marhamati","startTime":2114.21,"endTime":2117.1200000000003,"body":"it's from a local phone number."},{"speaker":"Joe Marhamati","startTime":2114.21,"endTime":2117.1200000000003,"body":"So having that customer"},{"speaker":"Joe Marhamati","startTime":2117.1200000000003,"endTime":2122.07,"body":"communication piece is huge."},{"speaker":"Joe Marhamati","startTime":2117.1200000000003,"endTime":2122.07,"body":"Being able to get updates every"},{"speaker":"Joe Marhamati","startTime":2122.07,"endTime":2126.1800000000003,"body":"single time, the project moves"},{"speaker":"Joe Marhamati","startTime":2122.07,"endTime":2126.1800000000003,"body":"from one stage to the next,"},{"speaker":"Joe Marhamati","startTime":2126.7200000000003,"endTime":2132.7200000000003,"body":"through email tax, the push"},{"speaker":"Joe Marhamati","startTime":2126.7200000000003,"endTime":2132.7200000000003,"body":"notifications is huge. And you"},{"speaker":"Joe Marhamati","startTime":2132.7200000000003,"endTime":2135.03,"body":"know, I think I might have"},{"speaker":"Joe Marhamati","startTime":2132.7200000000003,"endTime":2135.03,"body":"mentioned that we're now"},{"speaker":"Joe Marhamati","startTime":2135.03,"endTime":2139.71,"body":"providing the app in the Google"},{"speaker":"Joe Marhamati","startTime":2135.03,"endTime":2139.71,"body":"Play Store and the Apple App"},{"speaker":"Joe Marhamati","startTime":2139.71,"endTime":2144.15,"body":"Store. So previously, it had"},{"speaker":"Joe Marhamati","startTime":2139.71,"endTime":2144.15,"body":"been just web enabled, which was"},{"speaker":"Joe Marhamati","startTime":2144.15,"endTime":2147.1200000000003,"body":"fine. But there's a lot of"},{"speaker":"Joe Marhamati","startTime":2144.15,"endTime":2147.1200000000003,"body":"people who they want to go"},{"speaker":"Joe Marhamati","startTime":2147.1200000000003,"endTime":2151.2300000000005,"body":"download the ABC solar app from"},{"speaker":"Joe Marhamati","startTime":2147.1200000000003,"endTime":2151.2300000000005,"body":"their Android phone or from"},{"speaker":"Joe Marhamati","startTime":2151.2300000000005,"endTime":2154.5600000000004,"body":"their iPhone. And now they can"},{"speaker":"Joe Marhamati","startTime":2151.2300000000005,"endTime":2154.5600000000004,"body":"do that. And what I love about"},{"speaker":"Joe Marhamati","startTime":2154.5600000000004,"endTime":2159.6000000000004,"body":"that is that it says built by"},{"speaker":"Joe Marhamati","startTime":2154.5600000000004,"endTime":2159.6000000000004,"body":"ABC solar, it doesn't say built"},{"speaker":"Joe Marhamati","startTime":2159.6000000000004,"endTime":2163.5600000000004,"body":"by some third party developer."},{"speaker":"Joe Marhamati","startTime":2159.6000000000004,"endTime":2163.5600000000004,"body":"There's no ambiguity as to who's"},{"speaker":"Joe Marhamati","startTime":2163.5600000000004,"endTime":2166.3500000000004,"body":"actually owning that product and"},{"speaker":"Joe Marhamati","startTime":2163.5600000000004,"endTime":2166.3500000000004,"body":"owning that customer"},{"speaker":"Joe Marhamati","startTime":2166.3500000000004,"endTime":2171.0600000000004,"body":"relationship. So you know, I"},{"speaker":"Joe Marhamati","startTime":2166.3500000000004,"endTime":2171.0600000000004,"body":"think the totality of that is"},{"speaker":"Joe Marhamati","startTime":2171.4500000000003,"endTime":2174.1200000000003,"body":"the customer never has to"},{"speaker":"Joe Marhamati","startTime":2171.4500000000003,"endTime":2174.1200000000003,"body":"question whether the solar"},{"speaker":"Joe Marhamati","startTime":2174.1200000000003,"endTime":2176.7000000000003,"body":"installer is on top of the"},{"speaker":"Joe Marhamati","startTime":2174.1200000000003,"endTime":2176.7000000000003,"body":"project. They never have to"},{"speaker":"Joe Marhamati","startTime":2176.7000000000003,"endTime":2179.55,"body":"question what stage the projects"},{"speaker":"Joe Marhamati","startTime":2176.7000000000003,"endTime":2179.55,"body":"at or whether their system is"},{"speaker":"Joe Marhamati","startTime":2179.55,"endTime":2184.11,"body":"operating correctly. And you"},{"speaker":"Joe Marhamati","startTime":2179.55,"endTime":2184.11,"body":"said it best. Trust is hard to"},{"speaker":"Joe Marhamati","startTime":2184.11,"endTime":2187.8900000000003,"body":"get easy to lose. When you"},{"speaker":"Joe Marhamati","startTime":2184.11,"endTime":2187.8900000000003,"body":"provide that kind of experience"},{"speaker":"Joe Marhamati","startTime":2187.8900000000003,"endTime":2190.6200000000003,"body":"from the minute they sign the"},{"speaker":"Joe Marhamati","startTime":2187.8900000000003,"endTime":2190.6200000000003,"body":"contract. That's the type of"},{"speaker":"Joe Marhamati","startTime":2190.6200000000003,"endTime":2192.6000000000004,"body":"homeowner that's going to help"},{"speaker":"Joe Marhamati","startTime":2190.6200000000003,"endTime":2192.6000000000004,"body":"you build a referral based"},{"speaker":"Joe Marhamati","startTime":2192.6000000000004,"endTime":2193.17,"body":"business."},{"speaker":"Tim Montague","startTime":2193.92,"endTime":2199.26,"body":"Yeah, absolutely."},{"speaker":"Tim Montague","startTime":2193.92,"endTime":2199.26,"body":"It still boggles the mind. How"},{"speaker":"Tim Montague","startTime":2199.26,"endTime":2206.4,"body":"few contractors I'm talking HVAC"},{"speaker":"Tim Montague","startTime":2199.26,"endTime":2206.4,"body":"See roofing handyman, delivery"},{"speaker":"Tim Montague","startTime":2206.4,"endTime":2210.9300000000003,"body":"people all all kinds of"},{"speaker":"Tim Montague","startTime":2206.4,"endTime":2210.9300000000003,"body":"businesses in the logistics and"},{"speaker":"Tim Montague","startTime":2210.96,"endTime":2215.13,"body":"and construction space are not"},{"speaker":"Tim Montague","startTime":2210.96,"endTime":2215.13,"body":"using text messaging to"},{"speaker":"Tim Montague","startTime":2215.13,"endTime":2219.15,"body":"communicate the status of a"},{"speaker":"Tim Montague","startTime":2215.13,"endTime":2219.15,"body":"delivery or a project or a"},{"speaker":"Tim Montague","startTime":2219.15,"endTime":2223.26,"body":"schedule. And it's a totally"},{"speaker":"Tim Montague","startTime":2219.15,"endTime":2223.26,"body":"missed opportunity. I don't want"},{"speaker":"Tim Montague","startTime":2223.26,"endTime":2228.1800000000003,"body":"my contractor to call me to let"},{"speaker":"Tim Montague","startTime":2223.26,"endTime":2228.1800000000003,"body":"me know that they need to change"},{"speaker":"Tim Montague","startTime":2228.1800000000003,"endTime":2232.8,"body":"the appointment. I want them to"},{"speaker":"Tim Montague","startTime":2228.1800000000003,"endTime":2232.8,"body":"text me a link to take the"},{"speaker":"Tim Montague","startTime":2232.8,"endTime":2237.9,"body":"action necessary. Right. Get it"},{"speaker":"Tim Montague","startTime":2232.8,"endTime":2237.9,"body":"done. So in our last few"},{"speaker":"Tim Montague","startTime":2237.9,"endTime":2244.0200000000004,"body":"minutes, Joe, let's talk about"},{"speaker":"Tim Montague","startTime":2237.9,"endTime":2244.0200000000004,"body":"the post installation"},{"speaker":"Tim Montague","startTime":2244.0200000000004,"endTime":2247.7400000000002,"body":"experience. And what are your"},{"speaker":"Tim Montague","startTime":2244.0200000000004,"endTime":2247.7400000000002,"body":"challenges? I guess, you know,"},{"speaker":"Tim Montague","startTime":2247.7400000000002,"endTime":2250.86,"body":"you're you're an ambitious"},{"speaker":"Tim Montague","startTime":2247.7400000000002,"endTime":2250.86,"body":"software platform company,"},{"speaker":"Tim Montague","startTime":2251.19,"endTime":2254.67,"body":"trying to convince solar"},{"speaker":"Tim Montague","startTime":2251.19,"endTime":2254.67,"body":"installers all over the country,"},{"speaker":"Tim Montague","startTime":2254.9100000000003,"endTime":2258.1800000000003,"body":"to onboard with you What"},{"speaker":"Tim Montague","startTime":2254.9100000000003,"endTime":2258.1800000000003,"body":"challenges do you face?"},{"speaker":"Joe Marhamati","startTime":2258.2700000000004,"endTime":2262.17,"body":"Well, I think"},{"speaker":"Joe Marhamati","startTime":2258.2700000000004,"endTime":2262.17,"body":"that service is, I think, is the"},{"speaker":"Joe Marhamati","startTime":2262.2000000000003,"endTime":2266.46,"body":"biggest issue facing all solar"},{"speaker":"Joe Marhamati","startTime":2262.2000000000003,"endTime":2266.46,"body":"installers. Right now, it's also"},{"speaker":"Joe Marhamati","startTime":2266.46,"endTime":2270.57,"body":"the biggest opportunity. So"},{"speaker":"Joe Marhamati","startTime":2266.46,"endTime":2270.57,"body":"unfortunately, in the last year,"},{"speaker":"Joe Marhamati","startTime":2270.57,"endTime":2273.9300000000003,"body":"we've seen, you know, well,"},{"speaker":"Joe Marhamati","startTime":2270.57,"endTime":2273.9300000000003,"body":"north of 100, companies go out"},{"speaker":"Joe Marhamati","startTime":2273.9300000000003,"endTime":2277.1400000000003,"body":"of business, some very, very"},{"speaker":"Joe Marhamati","startTime":2273.9300000000003,"endTime":2277.1400000000003,"body":"large companies as well. So I"},{"speaker":"Joe Marhamati","startTime":2277.1400000000003,"endTime":2280.3500000000004,"body":"think the opportunity is there's"},{"speaker":"Joe Marhamati","startTime":2277.1400000000003,"endTime":2280.3500000000004,"body":"a lot of orphaned systems out"},{"speaker":"Joe Marhamati","startTime":2280.3500000000004,"endTime":2283.53,"body":"there that are looking for a"},{"speaker":"Joe Marhamati","startTime":2280.3500000000004,"endTime":2283.53,"body":"home, there's a lot of"},{"speaker":"Joe Marhamati","startTime":2283.53,"endTime":2288.3900000000003,"body":"homeowners that have sadly, been"},{"speaker":"Joe Marhamati","startTime":2283.53,"endTime":2288.3900000000003,"body":"swindled or they've just been"},{"speaker":"Joe Marhamati","startTime":2288.3900000000003,"endTime":2292.17,"body":"left without, you know, any"},{"speaker":"Joe Marhamati","startTime":2288.3900000000003,"endTime":2292.17,"body":"provider, because their company"},{"speaker":"Joe Marhamati","startTime":2292.17,"endTime":2295.4700000000003,"body":"has gone out of business. So"},{"speaker":"Joe Marhamati","startTime":2292.17,"endTime":2295.4700000000003,"body":"there's a huge, essentially"},{"speaker":"Joe Marhamati","startTime":2295.5000000000005,"endTime":2299.4300000000003,"body":"infinite opportunity for quality"},{"speaker":"Joe Marhamati","startTime":2295.5000000000005,"endTime":2299.4300000000003,"body":"installers to build out a"},{"speaker":"Joe Marhamati","startTime":2299.4300000000003,"endTime":2303.69,"body":"dedicated service division to"},{"speaker":"Joe Marhamati","startTime":2299.4300000000003,"endTime":2303.69,"body":"help these orphan systems get up"},{"speaker":"Joe Marhamati","startTime":2303.69,"endTime":2308.7300000000005,"body":"to speed, and be healthy, and"},{"speaker":"Joe Marhamati","startTime":2303.69,"endTime":2308.7300000000005,"body":"produce. And so that's the"},{"speaker":"Joe Marhamati","startTime":2308.7300000000005,"endTime":2315.8100000000004,"body":"upside. I think, you know, the"},{"speaker":"Joe Marhamati","startTime":2308.7300000000005,"endTime":2315.8100000000004,"body":"downside, or the hard part for"},{"speaker":"Joe Marhamati","startTime":2315.8100000000004,"endTime":2319.8900000000003,"body":"solar installers is getting"},{"speaker":"Joe Marhamati","startTime":2315.8100000000004,"endTime":2319.8900000000003,"body":"their service division to be not"},{"speaker":"Joe Marhamati","startTime":2319.8900000000003,"endTime":2325.5600000000004,"body":"even profitable, to just not"},{"speaker":"Joe Marhamati","startTime":2319.8900000000003,"endTime":2325.5600000000004,"body":"lose money to break even, right,"},{"speaker":"Joe Marhamati","startTime":2325.5600000000004,"endTime":2328.7400000000002,"body":"because for many, many years,"},{"speaker":"Joe Marhamati","startTime":2325.5600000000004,"endTime":2328.7400000000002,"body":"what solar installers would do"},{"speaker":"Joe Marhamati","startTime":2328.7400000000002,"endTime":2333.4800000000005,"body":"with service is nothing, just"},{"speaker":"Joe Marhamati","startTime":2328.7400000000002,"endTime":2333.4800000000005,"body":"not pick up the phone. Or they"},{"speaker":"Joe Marhamati","startTime":2333.4800000000005,"endTime":2337.2300000000005,"body":"would do it all for free. Right,"},{"speaker":"Joe Marhamati","startTime":2333.4800000000005,"endTime":2337.2300000000005,"body":"they would just whatever it is,"},{"speaker":"Joe Marhamati","startTime":2337.26,"endTime":2339.8100000000004,"body":"doesn't matter if it's related"},{"speaker":"Joe Marhamati","startTime":2337.26,"endTime":2339.8100000000004,"body":"to workmanship or not, we're"},{"speaker":"Joe Marhamati","startTime":2339.8100000000004,"endTime":2342.21,"body":"just going to do it out of the"},{"speaker":"Joe Marhamati","startTime":2339.8100000000004,"endTime":2342.21,"body":"kindness of our hearts, which by"},{"speaker":"Joe Marhamati","startTime":2342.21,"endTime":2345.42,"body":"the way, my company did that,"},{"speaker":"Joe Marhamati","startTime":2342.21,"endTime":2345.42,"body":"too. I'm as guilty of it as"},{"speaker":"Joe Marhamati","startTime":2345.42,"endTime":2348.63,"body":"anybody, because you want to"},{"speaker":"Joe Marhamati","startTime":2345.42,"endTime":2348.63,"body":"build a strong brand, you want"},{"speaker":"Joe Marhamati","startTime":2348.63,"endTime":2351.5400000000004,"body":"your customers to believe in"},{"speaker":"Joe Marhamati","startTime":2348.63,"endTime":2351.5400000000004,"body":"you. And so you just do it out"},{"speaker":"Joe Marhamati","startTime":2351.5400000000004,"endTime":2353.34,"body":"of the kindness of your heart as"},{"speaker":"Joe Marhamati","startTime":2351.5400000000004,"endTime":2353.34,"body":"you're kind of getting your"},{"speaker":"Joe Marhamati","startTime":2353.34,"endTime":2357.21,"body":"business going. But it's not"},{"speaker":"Joe Marhamati","startTime":2353.34,"endTime":2357.21,"body":"sustainable. It's not. And it's"},{"speaker":"Joe Marhamati","startTime":2357.21,"endTime":2360.1800000000003,"body":"not really good actually, for"},{"speaker":"Joe Marhamati","startTime":2357.21,"endTime":2360.1800000000003,"body":"the solar industry, because it's"},{"speaker":"Joe Marhamati","startTime":2360.1800000000003,"endTime":2363.8100000000004,"body":"dedicating free resources to"},{"speaker":"Joe Marhamati","startTime":2360.1800000000003,"endTime":2363.8100000000004,"body":"something that could go"},{"speaker":"Joe Marhamati","startTime":2363.84,"endTime":2367.59,"body":"somewhere else. And you know, if"},{"speaker":"Joe Marhamati","startTime":2363.84,"endTime":2367.59,"body":"we're going to have to actively"},{"speaker":"Joe Marhamati","startTime":2367.59,"endTime":2372.3,"body":"monitor millions and millions of"},{"speaker":"Joe Marhamati","startTime":2367.59,"endTime":2372.3,"body":"systems, and act on behalf of"},{"speaker":"Joe Marhamati","startTime":2372.3,"endTime":2374.7300000000005,"body":"the inverter manufacturer and do"},{"speaker":"Joe Marhamati","startTime":2372.3,"endTime":2374.7300000000005,"body":"a bunch of work that's outside"},{"speaker":"Joe Marhamati","startTime":2374.7300000000005,"endTime":2377.6400000000003,"body":"the scope of workmanship, it's"},{"speaker":"Joe Marhamati","startTime":2374.7300000000005,"endTime":2377.6400000000003,"body":"going to bog solar installers"},{"speaker":"Joe Marhamati","startTime":2377.6400000000003,"endTime":2381.42,"body":"down tremendously. And, you"},{"speaker":"Joe Marhamati","startTime":2377.6400000000003,"endTime":2381.42,"body":"know, I think what solar"},{"speaker":"Joe Marhamati","startTime":2381.42,"endTime":2384.69,"body":"installers are trying to figure"},{"speaker":"Joe Marhamati","startTime":2381.42,"endTime":2384.69,"body":"out right now is how do we do"},{"speaker":"Joe Marhamati","startTime":2384.69,"endTime":2389.0400000000004,"body":"Oh, NM, profitably, so that we"},{"speaker":"Joe Marhamati","startTime":2384.69,"endTime":2389.0400000000004,"body":"can delight customers and they"},{"speaker":"Joe Marhamati","startTime":2389.0400000000004,"endTime":2392.61,"body":"become referral generating"},{"speaker":"Joe Marhamati","startTime":2389.0400000000004,"endTime":2392.61,"body":"machines for us, and we're not"},{"speaker":"Joe Marhamati","startTime":2392.61,"endTime":2395.55,"body":"losing money on service. And"},{"speaker":"Joe Marhamati","startTime":2392.61,"endTime":2395.55,"body":"there's a bunch of third party"},{"speaker":"Joe Marhamati","startTime":2395.55,"endTime":2398.0400000000004,"body":"providers that are trying to"},{"speaker":"Joe Marhamati","startTime":2395.55,"endTime":2398.0400000000004,"body":"come in and help solar"},{"speaker":"Joe Marhamati","startTime":2398.0400000000004,"endTime":2401.9700000000003,"body":"installers with that, I'll give"},{"speaker":"Joe Marhamati","startTime":2398.0400000000004,"endTime":2401.9700000000003,"body":"you my personal opinion. While"},{"speaker":"Joe Marhamati","startTime":2401.9700000000003,"endTime":2404.7000000000003,"body":"I'm glad that they're there. And"},{"speaker":"Joe Marhamati","startTime":2401.9700000000003,"endTime":2404.7000000000003,"body":"I'm all for innovation in the"},{"speaker":"Joe Marhamati","startTime":2404.7000000000003,"endTime":2407.4300000000003,"body":"industry, I'm strongly believe"},{"speaker":"Joe Marhamati","startTime":2404.7000000000003,"endTime":2407.4300000000003,"body":"solar installers should"},{"speaker":"Joe Marhamati","startTime":2407.46,"endTime":2411.3900000000003,"body":"completely own their service,"},{"speaker":"Joe Marhamati","startTime":2407.46,"endTime":2411.3900000000003,"body":"they should own extended"},{"speaker":"Joe Marhamati","startTime":2411.3900000000003,"endTime":2414.9300000000003,"body":"warranties themselves, they"},{"speaker":"Joe Marhamati","startTime":2411.3900000000003,"endTime":2414.9300000000003,"body":"should own act of monitoring"},{"speaker":"Joe Marhamati","startTime":2414.96,"endTime":2417.57,"body":"themselves. So they're not their"},{"speaker":"Joe Marhamati","startTime":2414.96,"endTime":2417.57,"body":"homeowners aren't calling a"},{"speaker":"Joe Marhamati","startTime":2417.57,"endTime":2421.92,"body":"third party call center 3000"},{"speaker":"Joe Marhamati","startTime":2417.57,"endTime":2421.92,"body":"miles away. But that speaks to"},{"speaker":"Joe Marhamati","startTime":2421.92,"endTime":2425.4,"body":"my larger philosophy of solar"},{"speaker":"Joe Marhamati","startTime":2421.92,"endTime":2425.4,"body":"installers owning the entire"},{"speaker":"Joe Marhamati","startTime":2425.4,"endTime":2429.84,"body":"experience, and not outsourcing"},{"speaker":"Joe Marhamati","startTime":2425.4,"endTime":2429.84,"body":"it to somebody else. So I think"},{"speaker":"Joe Marhamati","startTime":2429.84,"endTime":2433.38,"body":"that's the biggest challenge and"},{"speaker":"Joe Marhamati","startTime":2429.84,"endTime":2433.38,"body":"opportunity post install right"},{"speaker":"Joe Marhamati","startTime":2433.38,"endTime":2433.7400000000002,"body":"now."},{"speaker":"Tim Montague","startTime":2434.7000000000003,"endTime":2439.3500000000004,"body":"Well said, I guess"},{"speaker":"Tim Montague","startTime":2434.7000000000003,"endTime":2439.3500000000004,"body":"I'm not a solar installer. But"},{"speaker":"Tim Montague","startTime":2439.3500000000004,"endTime":2445.17,"body":"if I were, and I'm putting all"},{"speaker":"Tim Montague","startTime":2439.3500000000004,"endTime":2445.17,"body":"my installations on the Sunvoy"},{"speaker":"Tim Montague","startTime":2445.17,"endTime":2450.09,"body":"platform, and there's a problem"},{"speaker":"Tim Montague","startTime":2445.17,"endTime":2450.09,"body":"with the platform, then I'm then"},{"speaker":"Tim Montague","startTime":2450.09,"endTime":2455.76,"body":"I'm kind of feeling potentially"},{"speaker":"Tim Montague","startTime":2450.09,"endTime":2455.76,"body":"vulnerable. I guess the fallback"},{"speaker":"Tim Montague","startTime":2455.76,"endTime":2459.7200000000003,"body":"would be well, I go back to the"},{"speaker":"Tim Montague","startTime":2455.76,"endTime":2459.7200000000003,"body":"old system of using the the"},{"speaker":"Tim Montague","startTime":2459.7200000000003,"endTime":2465.4500000000003,"body":"inverter monitoring system. Do"},{"speaker":"Tim Montague","startTime":2459.7200000000003,"endTime":2465.4500000000003,"body":"you have any other I guess,"},{"speaker":"Tim Montague","startTime":2466.0800000000004,"endTime":2470.4,"body":"peace of mind words for"},{"speaker":"Tim Montague","startTime":2466.0800000000004,"endTime":2470.4,"body":"installers who are you know,"},{"speaker":"Tim Montague","startTime":2470.4900000000002,"endTime":2473.4900000000002,"body":"thinking about this and"},{"speaker":"Tim Montague","startTime":2470.4900000000002,"endTime":2473.4900000000002,"body":"potentially nervous about"},{"speaker":"Tim Montague","startTime":2473.4900000000002,"endTime":2475.8900000000003,"body":"putting their eggs in the sundae"},{"speaker":"Tim Montague","startTime":2473.4900000000002,"endTime":2475.8900000000003,"body":"basket?"},{"speaker":"Joe Marhamati","startTime":2476.94,"endTime":2480.1200000000003,"body":"Well, you know,"},{"speaker":"Joe Marhamati","startTime":2476.94,"endTime":2480.1200000000003,"body":"all I can say is this product"},{"speaker":"Joe Marhamati","startTime":2480.1200000000003,"endTime":2485.07,"body":"was built out of our lived"},{"speaker":"Joe Marhamati","startTime":2480.1200000000003,"endTime":2485.07,"body":"experience as a solar installer"},{"speaker":"Joe Marhamati","startTime":2485.07,"endTime":2488.9100000000003,"body":"and that is our secret weapon"},{"speaker":"Joe Marhamati","startTime":2485.07,"endTime":2488.9100000000003,"body":"really is. We've been in your"},{"speaker":"Joe Marhamati","startTime":2488.9100000000003,"endTime":2494.4,"body":"shoes. We know the struggles we"},{"speaker":"Joe Marhamati","startTime":2488.9100000000003,"endTime":2494.4,"body":"know the challenges. You know,"},{"speaker":"Joe Marhamati","startTime":2494.4,"endTime":2498.8700000000003,"body":"we know what it's like to wake"},{"speaker":"Joe Marhamati","startTime":2494.4,"endTime":2498.8700000000003,"body":"up and have PTO issues of a"},{"speaker":"Joe Marhamati","startTime":2498.8700000000003,"endTime":2503.76,"body":"construction company for many,"},{"speaker":"Joe Marhamati","startTime":2498.8700000000003,"endTime":2503.76,"body":"many, many, many years. is. And"},{"speaker":"Joe Marhamati","startTime":2503.76,"endTime":2507.9900000000002,"body":"so everything that we do is"},{"speaker":"Joe Marhamati","startTime":2503.76,"endTime":2507.9900000000002,"body":"informed by that. And it's funny"},{"speaker":"Joe Marhamati","startTime":2507.9900000000002,"endTime":2512.1000000000004,"body":"when I started selling this"},{"speaker":"Joe Marhamati","startTime":2507.9900000000002,"endTime":2512.1000000000004,"body":"product, I thought I would just"},{"speaker":"Joe Marhamati","startTime":2512.1000000000004,"endTime":2517.9500000000003,"body":"be selling Sunvoy all day. But"},{"speaker":"Joe Marhamati","startTime":2512.1000000000004,"endTime":2517.9500000000003,"body":"no half of the time, I'm helping"},{"speaker":"Joe Marhamati","startTime":2517.9500000000003,"endTime":2521.5200000000004,"body":"installers, find an HR"},{"speaker":"Joe Marhamati","startTime":2517.9500000000003,"endTime":2521.5200000000004,"body":"professional who knows the solar"},{"speaker":"Joe Marhamati","startTime":2521.5200000000004,"endTime":2526.11,"body":"industry or find someone who can"},{"speaker":"Joe Marhamati","startTime":2521.5200000000004,"endTime":2526.11,"body":"map out their commercial sales"},{"speaker":"Joe Marhamati","startTime":2526.11,"endTime":2530.4900000000002,"body":"process, or helping them"},{"speaker":"Joe Marhamati","startTime":2526.11,"endTime":2530.4900000000002,"body":"capitalize their business or"},{"speaker":"Joe Marhamati","startTime":2530.4900000000002,"endTime":2534.09,"body":"find a line of credit for their"},{"speaker":"Joe Marhamati","startTime":2530.4900000000002,"endTime":2534.09,"body":"company or build out the rest of"},{"speaker":"Joe Marhamati","startTime":2534.09,"endTime":2538.2900000000004,"body":"their tech stack. Because I've"},{"speaker":"Joe Marhamati","startTime":2534.09,"endTime":2538.2900000000004,"body":"done all of that. And I can help"},{"speaker":"Joe Marhamati","startTime":2538.6200000000003,"endTime":2542.61,"body":"with my lived experience and a"},{"speaker":"Joe Marhamati","startTime":2538.6200000000003,"endTime":2542.61,"body":"lot of mistakes made, and some"},{"speaker":"Joe Marhamati","startTime":2542.61,"endTime":2547.65,"body":"successes. And so, you know, I"},{"speaker":"Joe Marhamati","startTime":2542.61,"endTime":2547.65,"body":"think that that is something"},{"speaker":"Joe Marhamati","startTime":2547.65,"endTime":2550.4700000000003,"body":"that I would hope gives peace of"},{"speaker":"Joe Marhamati","startTime":2547.65,"endTime":2550.4700000000003,"body":"mind to solar installers is"},{"speaker":"Joe Marhamati","startTime":2550.4700000000003,"endTime":2552.8700000000003,"body":"really what gets me out of bed"},{"speaker":"Joe Marhamati","startTime":2550.4700000000003,"endTime":2552.8700000000003,"body":"in the morning. It's not just"},{"speaker":"Joe Marhamati","startTime":2552.8700000000003,"endTime":2555.96,"body":"selling software product is"},{"speaker":"Joe Marhamati","startTime":2552.8700000000003,"endTime":2555.96,"body":"helping solar installers learn"},{"speaker":"Joe Marhamati","startTime":2555.96,"endTime":2560.67,"body":"from my lived experience having"},{"speaker":"Joe Marhamati","startTime":2555.96,"endTime":2560.67,"body":"been in their shoes. Well,"},{"speaker":"Tim Montague","startTime":2560.67,"endTime":2563.3100000000004,"body":"I think we'll"},{"speaker":"Tim Montague","startTime":2560.67,"endTime":2563.3100000000004,"body":"leave it there, Joe, I would"},{"speaker":"Tim Montague","startTime":2563.3100000000004,"endTime":2569.01,"body":"encourage our listeners to reach"},{"speaker":"Tim Montague","startTime":2563.3100000000004,"endTime":2569.01,"body":"out to Joe on LinkedIn, and"},{"speaker":"Tim Montague","startTime":2569.94,"endTime":2573.9900000000002,"body":"check out all of our content at"},{"speaker":"Tim Montague","startTime":2569.94,"endTime":2573.9900000000002,"body":"cleanpowerhour.com. Give us a"},{"speaker":"Tim Montague","startTime":2573.9900000000002,"endTime":2578.4300000000003,"body":"rating and review, please tell a"},{"speaker":"Tim Montague","startTime":2573.9900000000002,"endTime":2578.4300000000003,"body":"friend about the show. Reach out"},{"speaker":"Tim Montague","startTime":2578.4300000000003,"endTime":2583.11,"body":"to me on LinkedIn, connect with"},{"speaker":"Tim Montague","startTime":2578.4300000000003,"endTime":2583.11,"body":"me at cleanpowerhour.com. And"},{"speaker":"Tim Montague","startTime":2583.1400000000003,"endTime":2585.9900000000002,"body":"with that, Joe, how can our"},{"speaker":"Tim Montague","startTime":2583.1400000000003,"endTime":2585.9900000000002,"body":"listeners find you? Well,"},{"speaker":"Joe Marhamati","startTime":2586.0200000000004,"endTime":2590.28,"body":"sunvoy.com, S U N"},{"speaker":"Joe Marhamati","startTime":2586.0200000000004,"endTime":2590.28,"body":"V O Y is simple enough to go on"},{"speaker":"Joe Marhamati","startTime":2590.28,"endTime":2594.4800000000005,"body":"the website and see if you"},{"speaker":"Joe Marhamati","startTime":2590.28,"endTime":2594.4800000000005,"body":"qualify for participating and"},{"speaker":"Joe Marhamati","startTime":2594.4800000000005,"endTime":2599.01,"body":"having your own app. You can"},{"speaker":"Joe Marhamati","startTime":2594.4800000000005,"endTime":2599.01,"body":"find me on LinkedIn, I love"},{"speaker":"Joe Marhamati","startTime":2599.01,"endTime":2602.0400000000004,"body":"talking with solar professionals"},{"speaker":"Joe Marhamati","startTime":2599.01,"endTime":2602.0400000000004,"body":"all over the country and all"},{"speaker":"Joe Marhamati","startTime":2602.0400000000004,"endTime":2605.4900000000002,"body":"over the world and learning from"},{"speaker":"Joe Marhamati","startTime":2602.0400000000004,"endTime":2605.4900000000002,"body":"their experience. You can email"},{"speaker":"Joe Marhamati","startTime":2605.4900000000002,"endTime":2609.6000000000004,"body":"me at Joe at Sunvoy.com If you"},{"speaker":"Joe Marhamati","startTime":2605.4900000000002,"endTime":2609.6000000000004,"body":"just want to talk shop, I'd love"},{"speaker":"Joe Marhamati","startTime":2609.6000000000004,"endTime":2612.8100000000004,"body":"to hear your experience. And I"},{"speaker":"Joe Marhamati","startTime":2609.6000000000004,"endTime":2612.8100000000004,"body":"just want to thank you, Tim for"},{"speaker":"Joe Marhamati","startTime":2612.8100000000004,"endTime":2615.78,"body":"for this opportunity. I'm a big"},{"speaker":"Joe Marhamati","startTime":2612.8100000000004,"endTime":2615.78,"body":"fan of the show and the work"},{"speaker":"Joe Marhamati","startTime":2615.78,"endTime":2619.2300000000005,"body":"that you do, and adding value in"},{"speaker":"Joe Marhamati","startTime":2615.78,"endTime":2619.2300000000005,"body":"the solar industry every single"},{"speaker":"Joe Marhamati","startTime":2619.2300000000005,"endTime":2619.5600000000004,"body":"day."},{"speaker":"Tim Montague","startTime":2620.34,"endTime":2622.8900000000003,"body":"Thank you. I"},{"speaker":"Tim Montague","startTime":2620.34,"endTime":2622.8900000000003,"body":"really appreciate that. And"},{"speaker":"Tim Montague","startTime":2622.8900000000003,"endTime":2625.8900000000003,"body":"thank you for coming on the"},{"speaker":"Tim Montague","startTime":2622.8900000000003,"endTime":2625.8900000000003,"body":"show. I'm Tim Montague, let's"},{"speaker":"Tim Montague","startTime":2625.8900000000003,"endTime":2630.0600000000004,"body":"grow solar and storage. Take"},{"speaker":"Tim Montague","startTime":2625.8900000000003,"endTime":2630.0600000000004,"body":"care. Hey, listeners. This is"},{"speaker":"Tim Montague","startTime":2630.0600000000004,"endTime":2635.61,"body":"Tim, I want to give a shout out"},{"speaker":"Tim Montague","startTime":2630.0600000000004,"endTime":2635.61,"body":"to all of you. I do this for you"},{"speaker":"Tim Montague","startTime":2635.9100000000003,"endTime":2639.6600000000003,"body":"twice a week. Thank you for"},{"speaker":"Tim Montague","startTime":2635.9100000000003,"endTime":2639.6600000000003,"body":"being here. Thank you for giving"},{"speaker":"Tim Montague","startTime":2640.5600000000004,"endTime":2644.07,"body":"us your time. I really"},{"speaker":"Tim Montague","startTime":2640.5600000000004,"endTime":2644.07,"body":"appreciate you and what you're"},{"speaker":"Tim Montague","startTime":2644.07,"endTime":2648.7200000000003,"body":"all about. You are part and"},{"speaker":"Tim Montague","startTime":2644.07,"endTime":2648.7200000000003,"body":"parcel of the energy transition,"},{"speaker":"Tim Montague","startTime":2648.7200000000003,"endTime":2652.05,"body":"whether you're an energy"},{"speaker":"Tim Montague","startTime":2648.7200000000003,"endTime":2652.05,"body":"professional today, or an"},{"speaker":"Tim Montague","startTime":2652.05,"endTime":2657.1800000000003,"body":"aspiring energy professional. So"},{"speaker":"Tim Montague","startTime":2652.05,"endTime":2657.1800000000003,"body":"thank you, I want to let you"},{"speaker":"Tim Montague","startTime":2657.1800000000003,"endTime":2661.0200000000004,"body":"know that the Clean Power Hour"},{"speaker":"Tim Montague","startTime":2657.1800000000003,"endTime":2661.0200000000004,"body":"has launched a listener survey."},{"speaker":"Tim Montague","startTime":2661.4100000000003,"endTime":2665.5800000000004,"body":"And it would mean so much to me."},{"speaker":"Tim Montague","startTime":2661.4100000000003,"endTime":2665.5800000000004,"body":"If you would go to"},{"speaker":"Tim Montague","startTime":2665.61,"endTime":2672.0600000000004,"body":"cleanpowerhour.com. Click on the"},{"speaker":"Tim Montague","startTime":2665.61,"endTime":2672.0600000000004,"body":"About Us link right there on the"},{"speaker":"Tim Montague","startTime":2672.0600000000004,"endTime":2675.4500000000003,"body":"main navigation that takes you"},{"speaker":"Tim Montague","startTime":2672.0600000000004,"endTime":2675.4500000000003,"body":"to the about page. And you'll"},{"speaker":"Tim Montague","startTime":2675.4500000000003,"endTime":2678.57,"body":"see a big graphic listener"},{"speaker":"Tim Montague","startTime":2675.4500000000003,"endTime":2678.57,"body":"survey, just click on that"},{"speaker":"Tim Montague","startTime":2679.0200000000004,"endTime":2682.8300000000004,"body":"graphic and it takes just a"},{"speaker":"Tim Montague","startTime":2679.0200000000004,"endTime":2682.8300000000004,"body":"couple of minutes. If you fill"},{"speaker":"Tim Montague","startTime":2682.8300000000004,"endTime":2686.88,"body":"out the survey, I will send you"},{"speaker":"Tim Montague","startTime":2682.8300000000004,"endTime":2686.88,"body":"a lovely baseball cap with our"},{"speaker":"Tim Montague","startTime":2686.88,"endTime":2693.15,"body":"logo on it. The other thing I"},{"speaker":"Tim Montague","startTime":2686.88,"endTime":2693.15,"body":"want our listeners to know is"},{"speaker":"Tim Montague","startTime":2693.15,"endTime":2699.5400000000004,"body":"that this podcast is made"},{"speaker":"Tim Montague","startTime":2693.15,"endTime":2699.5400000000004,"body":"possible by corporate sponsors."},{"speaker":"Tim Montague","startTime":2699.8700000000003,"endTime":2703.65,"body":"We have chin power systems, the"},{"speaker":"Tim Montague","startTime":2699.8700000000003,"endTime":2703.65,"body":"leading three phase string"},{"speaker":"Tim Montague","startTime":2703.65,"endTime":2707.88,"body":"inverter manufacturer in North"},{"speaker":"Tim Montague","startTime":2703.65,"endTime":2707.88,"body":"America. So check out CPS"},{"speaker":"Tim Montague","startTime":2707.88,"endTime":2712.71,"body":"America. But we are very"},{"speaker":"Tim Montague","startTime":2707.88,"endTime":2712.71,"body":"actively looking for additional"},{"speaker":"Tim Montague","startTime":2712.71,"endTime":2717.9,"body":"support to make this show work."},{"speaker":"Tim Montague","startTime":2712.71,"endTime":2717.9,"body":"And you see here our media kit."},{"speaker":"Tim Montague","startTime":2718.38,"endTime":2722.07,"body":"With all the sponsor benefits"},{"speaker":"Tim Montague","startTime":2718.38,"endTime":2722.07,"body":"and statistics about the show."},{"speaker":"Tim Montague","startTime":2722.07,"endTime":2725.61,"body":"You know we're dropping two"},{"speaker":"Tim Montague","startTime":2722.07,"endTime":2725.61,"body":"episodes a week. We have now"},{"speaker":"Tim Montague","startTime":2725.61,"endTime":2729.96,"body":"over 320,000 downloads on"},{"speaker":"Tim Montague","startTime":2725.61,"endTime":2729.96,"body":"YouTube. And we're getting about"},{"speaker":"Tim Montague","startTime":2729.96,"endTime":2734.9700000000003,"body":"45,000 downloads per month. So"},{"speaker":"Tim Montague","startTime":2729.96,"endTime":2734.9700000000003,"body":"this is a great way to bring"},{"speaker":"Tim Montague","startTime":2734.9700000000003,"endTime":2738.84,"body":"your brand to our listeners and"},{"speaker":"Tim Montague","startTime":2734.9700000000003,"endTime":2738.84,"body":"our listeners are decision"},{"speaker":"Tim Montague","startTime":2738.84,"endTime":2742.7400000000002,"body":"makers in clean energy. This"},{"speaker":"Tim Montague","startTime":2738.84,"endTime":2742.7400000000002,"body":"includes projects executives,"},{"speaker":"Tim Montague","startTime":2743.01,"endTime":2747.69,"body":"engineers, finance, project"},{"speaker":"Tim Montague","startTime":2743.01,"endTime":2747.69,"body":"management, and many other"},{"speaker":"Tim Montague","startTime":2747.69,"endTime":2752.9700000000003,"body":"professionals who are making"},{"speaker":"Tim Montague","startTime":2747.69,"endTime":2752.9700000000003,"body":"decisions about and developing,"},{"speaker":"Tim Montague","startTime":2753.0000000000005,"endTime":2757.7400000000002,"body":"designing, installing and making"},{"speaker":"Tim Montague","startTime":2753.0000000000005,"endTime":2757.7400000000002,"body":"possible clean energy projects."},{"speaker":"Tim Montague","startTime":2757.7400000000002,"endTime":2763.4700000000003,"body":"So check out cleanpowerhour.com"},{"speaker":"Tim Montague","startTime":2757.7400000000002,"endTime":2763.4700000000003,"body":"both our listener survey on the"},{"speaker":"Tim Montague","startTime":2763.4700000000003,"endTime":2770.0400000000004,"body":"about us and our media kit and"},{"speaker":"Tim Montague","startTime":2763.4700000000003,"endTime":2770.0400000000004,"body":"become a sponsor today. Thank"},{"speaker":"Tim Montague","startTime":2770.0400000000004,"endTime":2772.2000000000003,"body":"you so much. Let's go solar and"},{"speaker":"Tim Montague","startTime":2770.0400000000004,"endTime":2772.2000000000003,"body":"storage"}]}