Episode Player

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, Steve Vaid, CEO of Money Advice Trust, shares insights from his first 90 days in leadership. From meeting every employee to fostering a culture of problem-solving, Steve discusses how listening, data, and empowering teams are driving improvement within the organisation.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/

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