Amit Sood, Coach on Life and Spiritual Fulfilment

A Conversation with Joe Gilgoff: Returning Humanity in Business Interactions

Amit Sood

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🎙️ The Fulfilment Game - A Conversation with Joe Gilgoff

Returning Humanity in Business Interactions

In this conversation, Amit Sood speaks with Joe Gilgoff, a renowned Customer Experience expert who helps world-class organisations transform CX into a powerful engine for loyalty, growth and differentiation.

But beyond CX systems and strategy, Joe brings something deeper to the conversation — a genuine passion for restoring humanness, care and authenticity to the way we engage with each other.

Together, they explore:
- The deeper meaning of Customer Experience
- Why human connection matters in business
- The subtle nuances that shape memorable interactions
- Presence, listening and emotional intelligence in leadership
- Purpose, fulfilment and bringing more heart into work
- How can service become an expression of contribution
- And how can businesses create experiences that are not merely efficient — but deeply human?

This is a conversation about business, humanity, and the inner qualities that foster trust, loyalty, and meaningful impact.

If you enjoy conversations grounded in spirituality, purpose, leadership and personal growth — welcome to The Fulfilment Game.

I'm Amit, I am a Life Coach. 
On this channel, I share my learnings as a Coach and a student of Life and Spirituality.

Website:
https://amitsood.co.in/