Not responding to patient requests for records within the legally required time frame is a HIPAA violation. While most offices have good intentions to release records, they frequently become confused how to handle a request when the patient has a balance. Check out this episode to ensure you avoid a patient complaint to the Office of Civil Rights for not releasing records or overcharging for copies of records.
Not responding to patient requests for records within the legally required time frame is a HIPAA violation. While most offices have good intentions to release records, they frequently become confused how to handle a request when the patient has a balance. Check out this episode to ensure you avoid a patient complaint to the Office of Civil Rights for not releasing records or overcharging for copies of records.