The Process Chiller Pro

Steve Coscia talks about customer service (SOFT SKILLS) for HVACR businesses.

Martin King

This week I sit down with Steve Coscia of Coscia Communications, Inc.

This in-depth interview gets into what soft skills are and just how important these skills are to the success of any business.

Steve has decades of success helping HVACR businesses figure out where their current customer service (soft skills) practices are, what needs improvement and how to deploy updated processes within the business. 

We also get into the skilled trade industry trending as he travels around the USA on book tours and keynote speaking events. 

CLICK THIS LINK TO ACCESS ALL EPISODES OF THE PROCESS CHILLER PRO PODCAST IN BOTH VIDEO AND AUDIO-ONLY FORMATS. 

 https://bit.ly/3rsACqv

 ** ALSO **

 The topic covered in this episode of the PCP podcast is a foundational component of my skilled trade’s success process that you see here.  

 We have a sign-up for a free five-day Mini-Course (coming soon) where I will share the four key elements of a success process that makes it possible (and I would argue likely) for you to become a millionaire working in skilled trades. 

 TO ACCESS THE PCA RESOURCE PAGE AND GET MORE INFORMATION ON THE SKILLED TRADES CAREER SUCCESS PYRAMID

 https://bit.ly/3vW5L6t  

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