Flowbird - Let's Talk About Transport

Chapter Two: How do open-loop transit payments make mobility systems more sustainable and inclusive?

September 27, 2023 Flowbird Urban Intelligence Season 1 Episode 5
Flowbird - Let's Talk About Transport
Chapter Two: How do open-loop transit payments make mobility systems more sustainable and inclusive?
Show Notes

In chapter two of the Flowbird podcast featuring Thea Fisher from VISA,  we hear about the incredible success of contactless open loop payments in Edinburgh, where Lothian Buses is using the Flowbird Account Based Ticketing solution for its ‘tap, tap, cap’ system. 

This example demonstrates the popularity of EMV transit payments, with Lothian experiencing one of the fastest adoption rates ever after launching open loop payments in 2019. 

Four years later, one in two journeys using Lothian Buses start with an EMV ‘tap’ and the Edinburgh bus company recently recorded over 100,000 taps in a single day by passengers using its account-based ticketing system, developed by Flowbird.

In this chapter, Thea also describes how fare capping is helping democratise access to best value fares...


Flowbird solutions are used in 4,350 cities to make travel easier, safer and faster.

Our complete infrastructure for transport ticketing and payments connects smart ticketing devices to our CloudFare back office, which offers modules for Estate Management, Account Based Ticketing, Fares & Topology and Open Payments. We provide end-to-end payment services, which support transport and mobility operations.

A leading paystation provider, Flowbird continues to develop systems that support cities’ social, environmental and economic goals. Our parking and MaaS apps, Park & Charge solution, and parking management platform, are driving the future of sustainable mobility.

www.flowbird.group