{"version":"1.0.0","segments":[{"startTime":0.049,"endTime":2.05,"body":"All right, welcome back to"},{"startTime":0.049,"endTime":2.05,"body":"the arguing agile podcast."},{"startTime":2.1,"endTime":5.83,"body":"And we're going to continue the"},{"startTime":2.1,"endTime":5.83,"body":"second part of our series today,"},{"startTime":6.02,"endTime":8.95,"body":"talking about the most frequently"},{"startTime":6.02,"endTime":8.95,"body":"encountered disagreements."},{"startTime":9.36,"endTime":12.93,"body":"Slash fights that scrum"},{"startTime":9.36,"endTime":12.93,"body":"masters will get into."},{"startTime":13.35,"endTime":13.49,"body":"Yep."},{"startTime":13.56,"endTime":17.12,"body":"And if you haven't seen our first or"},{"startTime":13.56,"endTime":17.12,"body":"heard our first, uh, part, please do so."},{"startTime":17.23,"endTime":17.689,"body":"That's right."},{"startTime":17.789,"endTime":21.39,"body":"To remind everyone of the framework"},{"startTime":17.789,"endTime":21.39,"body":"for this discussion, we, we want to"},{"startTime":21.409,"endTime":23.01,"body":"bring up the source of the fight."},{"startTime":23.065,"endTime":25.315,"body":"Uh, the source of the"},{"startTime":23.065,"endTime":25.315,"body":"spirited disagreement."},{"startTime":25.655,"endTime":28.545,"body":"we're going to talk about an"},{"startTime":25.655,"endTime":28.545,"body":"experience or two that we've had."},{"startTime":28.775,"endTime":31.375,"body":"and then we're maybe we'll"},{"startTime":28.775,"endTime":31.375,"body":"touch on ways to deal with."},{"startTime":31.385,"endTime":32.855,"body":"I hope we will for each one."},{"startTime":32.945,"endTime":33.355,"body":"We will."},{"startTime":33.655,"endTime":35.575,"body":"We're going to go straight"},{"startTime":33.655,"endTime":35.575,"body":"into our first topic."},{"startTime":35.676,"endTime":37.891,"body":"The scrum masters are impediment removers."},{"startTime":38.171,"endTime":42.671,"body":"So work items that get blocked because of"},{"startTime":38.171,"endTime":42.671,"body":"external dependencies, something that a"},{"startTime":42.721,"endTime":45.621,"body":"team cannot control, that starts fights."},{"startTime":45.771,"endTime":46.151,"body":"It does."},{"startTime":46.211,"endTime":47.701,"body":"It starts fights with other teams."},{"startTime":47.776,"endTime":50.806,"body":"Which is the, probably the worst"},{"startTime":47.776,"endTime":50.806,"body":"thing that can happen is your"},{"startTime":50.816,"endTime":52.036,"body":"relationship with other teams."},{"startTime":52.186,"endTime":55.086,"body":"Degrade as you fight over, well,"},{"startTime":52.186,"endTime":55.086,"body":"you weren't ready on this date and"},{"startTime":55.086,"endTime":56.476,"body":"this spring finger pointing, right."},{"startTime":56.476,"endTime":58.726,"body":"To try to absolve your team of problems."},{"startTime":59.051,"endTime":60.841,"body":"Which never is good."},{"startTime":60.911,"endTime":65.041,"body":"You know, the last thing management"},{"startTime":60.911,"endTime":65.041,"body":"wants is a team blaming another team"},{"startTime":65.191,"endTime":69.726,"body":"for whatever because management kind"},{"startTime":65.191,"endTime":69.726,"body":"of looks at it and says, look, all,"},{"startTime":69.786,"endTime":74.666,"body":"all of y'all should have figured this"},{"startTime":69.786,"endTime":74.666,"body":"out long before a blocker started."},{"startTime":74.866,"endTime":78.076,"body":"So this, this is one of those"},{"startTime":74.866,"endTime":78.076,"body":"categories that like everybody loses."},{"startTime":78.151,"endTime":82.971,"body":"when people are arguing over"},{"startTime":78.151,"endTime":82.971,"body":"who is blocking whom and"},{"startTime":83.021,"endTime":84.181,"body":"that kind of stuff, you know?"},{"startTime":84.231,"endTime":85.631,"body":"Yeah, yeah, absolutely."},{"startTime":85.631,"endTime":87.421,"body":"Look, I'll give you a"},{"startTime":85.631,"endTime":87.421,"body":"concrete example of this."},{"startTime":87.451,"endTime":92.061,"body":"So one of the examples that I actually"},{"startTime":87.451,"endTime":92.061,"body":"lived through this is, the team, teams"},{"startTime":92.091,"endTime":95.541,"body":"in this case they delivered everything"},{"startTime":92.091,"endTime":95.541,"body":"they were supposed to deliver."},{"startTime":95.691,"endTime":97.451,"body":"You know, and it went to stage."},{"startTime":97.561,"endTime":98.201,"body":"Looks great."},{"startTime":98.491,"endTime":100.101,"body":"We had a UAT in stage with..."},{"startTime":100.251,"endTime":101.601,"body":"Real customers, by the way."},{"startTime":101.751,"endTime":104.051,"body":"And yeah, I mean we went"},{"startTime":101.751,"endTime":104.051,"body":"through the whole thing."},{"startTime":104.261,"endTime":106.841,"body":"There were some issues, they were fixed,"},{"startTime":104.261,"endTime":106.841,"body":"they retested, everything was good."},{"startTime":107.181,"endTime":111.011,"body":"And everyone got together and decided,"},{"startTime":107.181,"endTime":111.011,"body":"Yeah, this is all looking good now."},{"startTime":111.021,"endTime":112.081,"body":"Green light, green light."},{"startTime":112.401,"endTime":113.801,"body":"We're gonna go live on a certain date."},{"startTime":113.951,"endTime":115.051,"body":"Except, we couldn't."},{"startTime":115.111,"endTime":118.201,"body":"And the reason why we couldn't"},{"startTime":115.111,"endTime":118.201,"body":"is because we were reliant"},{"startTime":118.241,"endTime":120.831,"body":"upon the global security team."},{"startTime":120.906,"endTime":124.766,"body":"To do all of the things that are"},{"startTime":120.906,"endTime":124.766,"body":"necessary, penetration testing, making"},{"startTime":124.766,"endTime":129.246,"body":"sure that the OS upgrades are at a certain"},{"startTime":124.766,"endTime":129.246,"body":"level, making sure all the applications"},{"startTime":129.336,"endTime":133.896,"body":"are at a certain level, and believe"},{"startTime":129.336,"endTime":133.896,"body":"it or not, honest God's truth, nobody"},{"startTime":133.906,"endTime":138.896,"body":"thought about engaging them until it"},{"startTime":133.906,"endTime":138.896,"body":"came to deploying in production, and"},{"startTime":138.896,"endTime":142.496,"body":"they said, here's a package we want to"},{"startTime":138.896,"endTime":142.496,"body":"deploy in production of all these things,"},{"startTime":142.516,"endTime":144.206,"body":"and they went back and said, , no way."},{"startTime":144.356,"endTime":145.946,"body":"We don't even know about this stuff."},{"startTime":146.006,"endTime":149.426,"body":"So that whole deployment"},{"startTime":146.006,"endTime":149.426,"body":"was delayed by eight weeks."},{"startTime":149.426,"endTime":149.516,"body":"Mm-hmm."},{"startTime":149.756,"endTime":153.086,"body":"because, and, and this was"},{"startTime":149.756,"endTime":153.086,"body":"ex expedited too, because we"},{"startTime":153.086,"endTime":154.166,"body":"didn't talk about it, right?"},{"startTime":154.166,"endTime":154.226,"body":"Yeah."},{"startTime":154.256,"endTime":158.126,"body":"So if you are, if you are a budding"},{"startTime":154.256,"endTime":158.126,"body":"scrum master or a Scrum master coming"},{"startTime":158.126,"endTime":163.166,"body":"into an organization, think about"},{"startTime":158.126,"endTime":163.166,"body":"every step that it takes to get"},{"startTime":163.166,"endTime":166.436,"body":"your team's output outcomes product."},{"startTime":166.586,"endTime":169.556,"body":"To production right down on a sticky"},{"startTime":166.586,"endTime":169.556,"body":"and talk about it with your teammates"},{"startTime":169.566,"endTime":173.516,"body":"You might not have to come up with"},{"startTime":169.566,"endTime":173.516,"body":"all the nuances and the details You"},{"startTime":173.516,"endTime":177.836,"body":"might not know that this needs an NIS"},{"startTime":173.516,"endTime":177.836,"body":"review and all of that stuff, right?"},{"startTime":178.106,"endTime":179.136,"body":"But your team knows."},{"startTime":179.286,"endTime":182.706,"body":"Yeah I'm trying to think of what would"},{"startTime":179.286,"endTime":182.706,"body":"be helpful in that in the situation."},{"startTime":182.706,"endTime":183.306,"body":"You outlined."},{"startTime":183.306,"endTime":189.766,"body":"I think a brainstorming a solid definition"},{"startTime":183.306,"endTime":189.766,"body":"of done probably Would have helped at"},{"startTime":189.766,"endTime":194.456,"body":"least discover this let's, let's say,"},{"startTime":189.766,"endTime":194.456,"body":"for example, in an environment where a"},{"startTime":194.456,"endTime":197.426,"body":"lot of the team members are offshore,"},{"startTime":194.456,"endTime":197.426,"body":"so they're just like hired guns and"},{"startTime":197.436,"endTime":200.436,"body":"they don't know they don't know about"},{"startTime":197.436,"endTime":200.436,"body":"promoting stuff, they, they, they kick"},{"startTime":200.436,"endTime":203.796,"body":"it over to another team and the other"},{"startTime":200.436,"endTime":203.796,"body":"team promotes it over the fence they"},{"startTime":203.796,"endTime":207.676,"body":"don't really know they're nor are they"},{"startTime":203.796,"endTime":207.676,"body":"responsible for they're, they're now"},{"startTime":207.676,"endTime":210.806,"body":"they're they're, they're responsible for"},{"startTime":207.676,"endTime":210.806,"body":"the work, but they're not accountable."},{"startTime":210.906,"endTime":211.136,"body":"Right."},{"startTime":211.137,"endTime":211.276,"body":"Right."},{"startTime":211.566,"endTime":215.516,"body":"You know, which is not a great situation"},{"startTime":211.566,"endTime":215.516,"body":"in my opinion, but again, only my opinion."},{"startTime":215.716,"endTime":218.286,"body":"But in that, in that case, if you"},{"startTime":215.716,"endTime":218.286,"body":"had a definition of done, the team"},{"startTime":218.286,"endTime":221.396,"body":"would say, Oh, well, we're our"},{"startTime":218.286,"endTime":221.396,"body":"definition, our definition of done"},{"startTime":221.406,"endTime":223.506,"body":"ends at the stage environment."},{"startTime":223.656,"endTime":227.376,"body":"And then the product owner or scrum"},{"startTime":223.656,"endTime":227.376,"body":"master or somebody on that team,"},{"startTime":227.451,"endTime":230.941,"body":"would, would have to say like, well,"},{"startTime":227.451,"endTime":230.941,"body":"how do we get it over the finish line?"},{"startTime":230.971,"endTime":234.171,"body":"If, if you, if you guys are going to"},{"startTime":230.971,"endTime":234.171,"body":"bring, if you guys are going to bring"},{"startTime":234.171,"endTime":237.981,"body":"the ball to the 10 yard line and stop"},{"startTime":234.171,"endTime":237.981,"body":"playing the game, like what, what,"},{"startTime":238.051,"endTime":241.581,"body":"like it's, I gotta know what to do"},{"startTime":238.051,"endTime":241.581,"body":"at that point and then we got to be"},{"startTime":241.581,"endTime":245.531,"body":"very, very crystal clear because like,"},{"startTime":241.581,"endTime":245.531,"body":"we all know that handoffs are bad."},{"startTime":245.531,"endTime":246.731,"body":"Right, right, right."},{"startTime":246.761,"endTime":247.361,"body":"We all know that."},{"startTime":247.361,"endTime":247.601,"body":"Right."},{"startTime":247.751,"endTime":248.171,"body":"It's terrible."},{"startTime":248.351,"endTime":248.621,"body":"Yes."},{"startTime":248.661,"endTime":253.651,"body":"Like, if there's going to be handoffs"},{"startTime":248.661,"endTime":253.651,"body":"in, in your, in your process, like this,"},{"startTime":253.726,"endTime":259.246,"body":"which could be considered blockers, or,"},{"startTime":253.726,"endTime":259.246,"body":"or work getting handed off to you, Right."},{"startTime":259.396,"endTime":261.306,"body":"That could be considered blockers, right?"},{"startTime":261.306,"endTime":262.416,"body":"They're blocking your work."},{"startTime":262.731,"endTime":264.321,"body":"You have to know about"},{"startTime":262.731,"endTime":264.321,"body":"those ahead of time."},{"startTime":264.471,"endTime":265.491,"body":"That's the difficult part of this."},{"startTime":265.691,"endTime":266.501,"body":"It is difficult."},{"startTime":266.541,"endTime":270.211,"body":"Listen, first of all, this isn't something"},{"startTime":266.541,"endTime":270.211,"body":"that you learn in college, right?"},{"startTime":270.211,"endTime":271.991,"body":"This is difficult, for sure."},{"startTime":272.051,"endTime":274.141,"body":"Most people don't learn"},{"startTime":272.051,"endTime":274.141,"body":"this in their career."},{"startTime":274.151,"endTime":274.661,"body":"They don't."},{"startTime":274.941,"endTime":275.721,"body":"Unfortunately."},{"startTime":275.791,"endTime":276.361,"body":"Oh, man."},{"startTime":276.511,"endTime":278.031,"body":"So sad, but true."},{"startTime":278.041,"endTime":279.841,"body":"Most people don't learn"},{"startTime":278.041,"endTime":279.841,"body":"it in their career."},{"startTime":279.851,"endTime":281.886,"body":"So aren't you glad you're"},{"startTime":279.851,"endTime":281.886,"body":"listening to this podcast?"},{"startTime":281.936,"endTime":283.076,"body":"Because you learn it here."},{"startTime":283.226,"endTime":283.906,"body":"Amongst other things."},{"startTime":284.226,"endTime":285.346,"body":"Yeah, amongst other things."},{"startTime":285.456,"endTime":287.286,"body":"So one of the things you"},{"startTime":285.456,"endTime":287.286,"body":"need to be aware of is..."},{"startTime":287.436,"endTime":288.996,"body":"Just do a field force mapping."},{"startTime":289.056,"endTime":291.136,"body":"I love the concept of field force mapping."},{"startTime":291.166,"endTime":295.416,"body":"If you're a scrum master, take"},{"startTime":291.166,"endTime":295.416,"body":"a blank sheet of paper  and and"},{"startTime":295.416,"endTime":299.236,"body":"just get your team together around"},{"startTime":295.416,"endTime":299.236,"body":"it and say we are in sprint 89."},{"startTime":299.246,"endTime":301.266,"body":"We're gonna deliver this thing"},{"startTime":299.246,"endTime":301.266,"body":"at the end of the sprint."},{"startTime":301.416,"endTime":302.096,"body":"What does that mean?"},{"startTime":302.246,"endTime":303.006,"body":"Where is it going?"},{"startTime":303.156,"endTime":303.466,"body":"Right?"},{"startTime":303.466,"endTime":306.996,"body":"Yeah, it's Oh, well, it's it's you"},{"startTime":303.466,"endTime":306.996,"body":"know, it's it's just sitting there."},{"startTime":307.016,"endTime":308.136,"body":"It's waiting for deployment."},{"startTime":308.136,"endTime":309.706,"body":"So what does the deployment team need?"},{"startTime":309.846,"endTime":311.196,"body":"Yeah, who is the deployment team?"},{"startTime":311.206,"endTime":311.836,"body":"Who are the players?"},{"startTime":311.836,"endTime":312.776,"body":"Do we know who they are?"},{"startTime":312.936,"endTime":313.956,"body":"The DevOps team members?"},{"startTime":314.116,"endTime":315.316,"body":"Do they know that this is coming?"},{"startTime":315.386,"endTime":315.796,"body":"Right?"},{"startTime":315.806,"endTime":316.816,"body":"Do they even know it's coming?"},{"startTime":317.066,"endTime":317.346,"body":"Right?"},{"startTime":317.386,"endTime":319.746,"body":"And do they have everything it takes?"},{"startTime":320.036,"endTime":320.826,"body":"Are they ready?"},{"startTime":320.826,"endTime":321.886,"body":"Do they have bandwidth?"},{"startTime":321.916,"endTime":323.036,"body":"Well what's their lead time?"},{"startTime":323.256,"endTime":324.776,"body":"Talk about all of those things."},{"startTime":324.866,"endTime":328.486,"body":"What else are they deploying in this"},{"startTime":324.866,"endTime":328.486,"body":"time period that we expect them to?"},{"startTime":328.506,"endTime":331.946,"body":"Yeah, because they may, they may be doing"},{"startTime":328.506,"endTime":331.946,"body":"stuff that you're not even aware of."},{"startTime":331.946,"endTime":332.416,"body":"That's right."},{"startTime":332.416,"endTime":334.036,"body":"So that's the force field piece, right?"},{"startTime":334.206,"endTime":338.241,"body":"So there's pluses and minuses in the force"},{"startTime":334.206,"endTime":338.241,"body":"field protons and electric, whatever,"},{"startTime":338.261,"endTime":339.531,"body":"how we think about it, how you will."},{"startTime":339.751,"endTime":344.141,"body":"But if they're deploying stuff that is"},{"startTime":339.751,"endTime":344.141,"body":"helping you, that goes above the line."},{"startTime":344.161,"endTime":345.541,"body":"I just draw a horizontal line."},{"startTime":345.831,"endTime":348.671,"body":"These are things that they're doing"},{"startTime":345.831,"endTime":348.671,"body":"and we're kind of on the line."},{"startTime":348.671,"endTime":353.371,"body":"So that's gonna drift us up or"},{"startTime":348.671,"endTime":353.371,"body":"Down because they're doing security"},{"startTime":353.381,"endTime":357.241,"body":"patches and they will not deploy our"},{"startTime":353.381,"endTime":357.241,"body":"stuff while they're doing security."},{"startTime":357.241,"endTime":357.511,"body":"Sure."},{"startTime":357.831,"endTime":358.031,"body":"Right."},{"startTime":358.181,"endTime":359.771,"body":"So be aware of that."},{"startTime":359.921,"endTime":362.846,"body":"But the bottom line on all"},{"startTime":359.921,"endTime":362.846,"body":"this is communicate to them."},{"startTime":362.936,"endTime":363.266,"body":"Right."},{"startTime":363.296,"endTime":363.626,"body":"Right."},{"startTime":363.656,"endTime":368.266,"body":"And say you, the DevOps people, when"},{"startTime":363.656,"endTime":368.266,"body":"you mature as a scrum master over a"},{"startTime":368.276,"endTime":370.936,"body":"few sprints, you're going to think"},{"startTime":368.276,"endTime":370.936,"body":"about this ahead of time and go."},{"startTime":371.086,"endTime":372.756,"body":"We're going to deliver XYZ."},{"startTime":372.906,"endTime":374.286,"body":"Let's get ops."},{"startTime":374.436,"endTime":378.496,"body":"If you have ops DevOps, all these"},{"startTime":374.436,"endTime":378.496,"body":"people coming in ahead of time"},{"startTime":378.526,"endTime":382.616,"body":"into your team to understand the"},{"startTime":378.526,"endTime":382.616,"body":"scope of what's being delivered."},{"startTime":382.626,"endTime":384.246,"body":"They don't have to"},{"startTime":382.626,"endTime":384.246,"body":"understand the technology."},{"startTime":384.396,"endTime":385.476,"body":"Yeah, they already have."},{"startTime":385.786,"endTime":386.776,"body":"Skills to do that."},{"startTime":386.786,"endTime":387.726,"body":"They're technical folks."},{"startTime":387.776,"endTime":392.906,"body":"But they have to understand the"},{"startTime":387.776,"endTime":392.906,"body":"totality of that increment and how it"},{"startTime":392.906,"endTime":394.836,"body":"fits into the bigger jigsaw puzzle."},{"startTime":394.936,"endTime":399.316,"body":"If this is a regular problem in"},{"startTime":394.936,"endTime":399.316,"body":"your organization, lining up things"},{"startTime":399.316,"endTime":402.576,"body":"between different teams, because"},{"startTime":399.316,"endTime":402.576,"body":"maybe have many, many teams in your"},{"startTime":402.586,"endTime":404.866,"body":"organization and they don't have"},{"startTime":402.586,"endTime":404.866,"body":"the maturity to talk to each other."},{"startTime":404.876,"endTime":406.666,"body":"They're very different maturity levels."},{"startTime":406.816,"endTime":411.386,"body":"Would you do that communication on a"},{"startTime":406.816,"endTime":411.386,"body":"regular cadence and a regular process?"},{"startTime":411.416,"endTime":412.316,"body":"You know what?"},{"startTime":412.466,"endTime":416.776,"body":"Or would you set up a specifically like"},{"startTime":412.466,"endTime":416.776,"body":"a, like an on demand type of thing?"},{"startTime":416.776,"endTime":420.556,"body":"Like how might you recommend I get"},{"startTime":416.776,"endTime":420.556,"body":"started to try to solve this problem?"},{"startTime":420.576,"endTime":422.046,"body":"Yeah, that's an awesome question."},{"startTime":422.046,"endTime":427.876,"body":"So again, this is not a one size fits all"},{"startTime":422.046,"endTime":427.876,"body":"because I don't know how often your own"},{"startTime":427.876,"endTime":432.776,"body":"team and even the products of the teams"},{"startTime":427.876,"endTime":432.776,"body":"in totality are going to production."},{"startTime":432.786,"endTime":433.196,"body":"Right."},{"startTime":433.236,"endTime":434.366,"body":"So it's, it's contextual."},{"startTime":434.366,"endTime":435.616,"body":"Probably all different cadences."},{"startTime":435.676,"endTime":436.196,"body":"Yeah, yeah."},{"startTime":436.366,"endTime":437.466,"body":"It's all different cadences."},{"startTime":437.591,"endTime":442.451,"body":"If you're a scrum master coming in, you"},{"startTime":437.591,"endTime":442.451,"body":"got to figure out what your remit is."},{"startTime":442.691,"endTime":445.231,"body":"Is your remit to take things"},{"startTime":442.691,"endTime":445.231,"body":"all the way to production?"},{"startTime":445.391,"endTime":447.311,"body":"Is that your definition of that?"},{"startTime":447.491,"endTime":451.381,"body":"Is that what's expected by your"},{"startTime":447.491,"endTime":451.381,"body":"business owners from you, right?"},{"startTime":451.401,"endTime":454.511,"body":"Business sponsors, your senior"},{"startTime":451.401,"endTime":454.511,"body":"stakeholders that are actually paying"},{"startTime":454.511,"endTime":455.821,"body":"for you and the team to be there."},{"startTime":455.971,"endTime":458.451,"body":"Or is it that you do the work?"},{"startTime":458.631,"endTime":461.551,"body":"You get it to a staging"},{"startTime":458.631,"endTime":461.551,"body":"environment, and then other"},{"startTime":461.551,"endTime":463.561,"body":"people take over,  whatever it is."},{"startTime":463.711,"endTime":465.531,"body":"Where's your boundary?"},{"startTime":465.681,"endTime":471.981,"body":"Figure that out and do that ASAP, if not"},{"startTime":465.681,"endTime":471.981,"body":"sooner, because that's going to help you."},{"startTime":472.271,"endTime":474.931,"body":"If you can figure that out,"},{"startTime":472.271,"endTime":474.931,"body":"you can now engage with the"},{"startTime":474.931,"endTime":476.891,"body":"right people ahead of time."},{"startTime":477.041,"endTime":479.111,"body":"So let's say, let's take"},{"startTime":477.041,"endTime":479.111,"body":"a hypothetical example."},{"startTime":479.111,"endTime":480.671,"body":"Let's say you're a Scrum Master coming in."},{"startTime":480.746,"endTime":483.506,"body":"Five sprints from now, you"},{"startTime":480.746,"endTime":483.506,"body":"have a product increment that's"},{"startTime":483.546,"endTime":485.176,"body":"going to production, right?"},{"startTime":485.466,"endTime":487.466,"body":"Until then, everything's just interim."},{"startTime":487.576,"endTime":489.446,"body":"It's stage, et cetera, et cetera."},{"startTime":489.596,"endTime":493.256,"body":"It's very easy for you to"},{"startTime":489.596,"endTime":493.256,"body":"think, I've achieved success."},{"startTime":493.396,"endTime":496.106,"body":"Sprint one, sprint two, sprint"},{"startTime":493.396,"endTime":496.106,"body":"three, sprint four, because my"},{"startTime":496.106,"endTime":498.366,"body":"team is delivering to stage."},{"startTime":498.516,"endTime":499.016,"body":"And we're good."},{"startTime":499.076,"endTime":501.426,"body":"We can move on to the next"},{"startTime":499.076,"endTime":501.426,"body":"stuff that we push onto stage."},{"startTime":501.576,"endTime":503.376,"body":"Stage becomes this holding ground."},{"startTime":503.526,"endTime":508.056,"body":"That keeps accumulating stuff"},{"startTime":503.526,"endTime":508.056,"body":"that is not going to production."},{"startTime":508.356,"endTime":512.306,"body":"And then you look up from your table and"},{"startTime":508.356,"endTime":512.306,"body":"you look at, from your desk and you look"},{"startTime":512.306,"endTime":516.466,"body":"at what's going on really and some coach"},{"startTime":512.306,"endTime":516.466,"body":"somewhere saying, What are you doing?"},{"startTime":516.706,"endTime":519.076,"body":"All this stuff that's"},{"startTime":516.706,"endTime":519.076,"body":"sitting in stage is waste."},{"startTime":519.226,"endTime":520.346,"body":"You go, why is it waste?"},{"startTime":520.586,"endTime":522.066,"body":"We deliver every sprint, didn't we?"},{"startTime":522.216,"endTime":522.956,"body":"I'm good, right?"},{"startTime":523.211,"endTime":528.511,"body":"You're not because every single moment,"},{"startTime":523.211,"endTime":528.511,"body":"something just just sitting there waiting"},{"startTime":528.511,"endTime":533.071,"body":"to be deployed, especially if it's"},{"startTime":528.511,"endTime":533.071,"body":"all like past past you 80 past all the"},{"startTime":533.071,"endTime":536.971,"body":"regression automation past everything"},{"startTime":533.071,"endTime":536.971,"body":"just waiting to go to production."},{"startTime":537.121,"endTime":539.351,"body":"That time is waste, right?"},{"startTime":539.661,"endTime":544.791,"body":"That time is waste because if it's ready"},{"startTime":539.661,"endTime":544.791,"body":"to go, you're waiting on get it out there."},{"startTime":545.071,"endTime":546.371,"body":"You're waiting customers."},{"startTime":546.651,"endTime":550.671,"body":"So Acknowledge the concept of"},{"startTime":546.651,"endTime":550.671,"body":"time element of value, right?"},{"startTime":550.821,"endTime":553.321,"body":"And embrace it and talk to people, right?"},{"startTime":553.351,"endTime":556.321,"body":"If you have other teams that you're"},{"startTime":553.351,"endTime":556.321,"body":"partnering with, several other"},{"startTime":556.321,"endTime":559.161,"body":"teams could be deployment teams,"},{"startTime":556.321,"endTime":559.161,"body":"could be DevOps, whatever it is."},{"startTime":559.311,"endTime":561.071,"body":"You'll eventually deal with them."},{"startTime":561.221,"endTime":564.071,"body":"That will not be a great"},{"startTime":561.221,"endTime":564.071,"body":"experience, I would say."},{"startTime":564.221,"endTime":567.041,"body":"At that point, because it's"},{"startTime":564.221,"endTime":567.041,"body":"pressure driven at that time."},{"startTime":567.051,"endTime":568.161,"body":"People are going to ask you questions."},{"startTime":568.171,"endTime":569.551,"body":"You are done, but you're"},{"startTime":568.171,"endTime":569.551,"body":"not in production."},{"startTime":569.551,"endTime":569.941,"body":"Why?"},{"startTime":570.181,"endTime":571.121,"body":"Oh, well, we're not on them."},{"startTime":571.331,"endTime":572.741,"body":"So you know what happens then, right?"},{"startTime":572.921,"endTime":574.141,"body":"This is what happens."},{"startTime":574.321,"endTime":574.731,"body":"That's exactly right."},{"startTime":574.901,"endTime":575.161,"body":"Right?"},{"startTime":575.451,"endTime":576.251,"body":"Blame culture."},{"startTime":576.261,"endTime":577.751,"body":"So don't forget about all that."},{"startTime":577.751,"endTime":580.631,"body":"Just say, Hey, listen, we're"},{"startTime":577.751,"endTime":580.631,"body":"all, we're all in this together."},{"startTime":580.781,"endTime":585.151,"body":"So DevOps, what, what, what's on"},{"startTime":580.781,"endTime":585.151,"body":"your agenda during this timeframe of"},{"startTime":585.191,"endTime":588.981,"body":"July 1st to July 31st, whatever the"},{"startTime":585.191,"endTime":588.981,"body":"timeframe is, because we're going"},{"startTime":588.981,"endTime":591.921,"body":"to throw things at you that you"},{"startTime":588.981,"endTime":591.921,"body":"need to put into production, right?"},{"startTime":592.071,"endTime":592.891,"body":"What do you need to know?"},{"startTime":593.241,"endTime":595.211,"body":"Here are the top level stories."},{"startTime":595.361,"endTime":598.911,"body":"Bring your people into our refinement"},{"startTime":595.361,"endTime":598.911,"body":"sessions, whatever it is to"},{"startTime":598.951,"endTime":601.381,"body":"understand the scope of it, right?"},{"startTime":601.531,"endTime":605.601,"body":"And have your product person present"},{"startTime":601.531,"endTime":605.601,"body":"to evangelize at a high level."},{"startTime":605.821,"endTime":610.491,"body":"What we're delivering and why right if"},{"startTime":605.821,"endTime":610.491,"body":"they just say what that's not enough"},{"startTime":610.751,"endTime":613.921,"body":"They have to say why because you're"},{"startTime":610.751,"endTime":613.921,"body":"satisfying customer need if you do"},{"startTime":613.921,"endTime":617.971,"body":"all of that and right people that"},{"startTime":613.921,"endTime":617.971,"body":"believe me Good things will happen."},{"startTime":617.971,"endTime":622.401,"body":"But a scrum master has to be the"},{"startTime":617.971,"endTime":622.401,"body":"person that is Cranking away the engine"},{"startTime":622.531,"endTime":623.921,"body":"to make this thing happen, right?"},{"startTime":623.951,"endTime":625.181,"body":"It's going to sputter away."},{"startTime":625.181,"endTime":627.651,"body":"It's not going to like"},{"startTime":625.181,"endTime":627.651,"body":"smoothly, just idle away."},{"startTime":627.951,"endTime":628.791,"body":"It's going to sputter."},{"startTime":628.941,"endTime":629.501,"body":"That's okay."},{"startTime":629.501,"endTime":630.281,"body":"Expect that."},{"startTime":630.371,"endTime":635.161,"body":"But when that happens, know that"},{"startTime":630.371,"endTime":635.161,"body":"you're getting the right behavior."},{"startTime":635.311,"endTime":637.531,"body":"Sputtering is the right behavior"},{"startTime":635.311,"endTime":637.531,"body":"when you're starting off."},{"startTime":637.681,"endTime":638.941,"body":"What do you do when that happens?"},{"startTime":639.061,"endTime":641.311,"body":"Don't look at it and go, geez, sputtering."},{"startTime":641.331,"endTime":641.691,"body":"No."},{"startTime":641.841,"endTime":647.201,"body":"Put both hands on the crank and keep"},{"startTime":641.841,"endTime":647.201,"body":"doing it because it will get easier."},{"startTime":647.521,"endTime":650.021,"body":"If it doesn't, let us"},{"startTime":647.521,"endTime":650.021,"body":"know, because it should."},{"startTime":650.161,"endTime":651.621,"body":"Yeah, that's that flywheel."},{"startTime":651.661,"endTime":653.031,"body":"Yeah, exactly."},{"startTime":653.106,"endTime":659.476,"body":"Another one that may cause a, difference"},{"startTime":653.106,"endTime":659.476,"body":"of opinion is meeting fatigue."},{"startTime":659.516,"endTime":662.436,"body":"People commenting that oh boy,"},{"startTime":659.516,"endTime":662.436,"body":"Scrum's got a lot of meetings."},{"startTime":662.446,"endTime":664.366,"body":"I gotta go to these daily stand ups."},{"startTime":664.586,"endTime":666.076,"body":"I gotta go to these sprint reviews."},{"startTime":666.276,"endTime":667.426,"body":"And do we really need retrospective ohm?"},{"startTime":667.576,"endTime":670.476,"body":"Like, come on, it's, do we really"},{"startTime":667.576,"endTime":670.476,"body":"need an hour and a half for a"},{"startTime":670.476,"endTime":672.846,"body":"retrospective in a two week sprint?"},{"startTime":672.846,"endTime":674.516,"body":"Can we get it done in 15 minutes?"},{"startTime":674.516,"endTime":676.986,"body":"How about a 15 minute retrospective?"},{"startTime":677.736,"endTime":679.136,"body":"I've seen this so often."},{"startTime":679.466,"endTime":680.556,"body":"Honestly, so often."},{"startTime":680.846,"endTime":684.736,"body":"Especially, hey listen, you guys that are"},{"startTime":680.846,"endTime":684.736,"body":"Scrum Masters out there watching this or"},{"startTime":684.736,"endTime":688.796,"body":"listening to this podcast, and you have a"},{"startTime":684.736,"endTime":688.796,"body":"PMO, I'm sure you've heard from your PMO."},{"startTime":688.986,"endTime":690.756,"body":"Can we just cut our retrospectives down?"},{"startTime":690.796,"endTime":692.646,"body":"Because we want developers"},{"startTime":690.796,"endTime":692.646,"body":"to, well, develop."},{"startTime":695.966,"endTime":699.256,"body":"I'd be shocked if everybody"},{"startTime":695.966,"endTime":699.256,"body":"listening to this has not, has not"},{"startTime":699.406,"endTime":701.866,"body":"personally dealt with this item."},{"startTime":701.886,"endTime":702.236,"body":"Oh yeah."},{"startTime":702.296,"endTime":704.636,"body":"I don't even know if"},{"startTime":702.296,"endTime":704.636,"body":"it's the team members."},{"startTime":704.786,"endTime":707.806,"body":"Like, more than half, I was gonna"},{"startTime":704.786,"endTime":707.806,"body":"say three quarters of the time,"},{"startTime":708.016,"endTime":709.216,"body":"but definitely more than half."},{"startTime":709.226,"endTime":709.766,"body":"I'll commit."},{"startTime":709.916,"endTime":713.726,"body":"I'll, I'll, I'll push all my chips onto"},{"startTime":709.916,"endTime":713.726,"body":"definitely more than half the time."},{"startTime":713.776,"endTime":715.076,"body":"But definitely more than half the time."},{"startTime":715.086,"endTime":717.426,"body":"This is somebody who doesn't"},{"startTime":715.086,"endTime":717.426,"body":"work on the team saying."},{"startTime":717.576,"endTime":719.786,"body":"Oh, I see you guys in a meeting."},{"startTime":719.871,"endTime":723.021,"body":"I remember a particular executive"},{"startTime":719.871,"endTime":723.021,"body":"at a place I worked once."},{"startTime":723.111,"endTime":726.951,"body":"He would walk by the meeting room, the"},{"startTime":723.111,"endTime":726.951,"body":"meeting room with like glass walls, right?"},{"startTime":727.001,"endTime":730.821,"body":"He'd walk by the meeting room and say,"},{"startTime":727.001,"endTime":730.821,"body":"Oh, the development team seems to have"},{"startTime":730.831,"endTime":734.301,"body":"been in that meeting room for gosh,"},{"startTime":730.831,"endTime":734.301,"body":"they've been in there for a long time."},{"startTime":734.301,"endTime":737.971,"body":"It seems like I've walked by three"},{"startTime":734.301,"endTime":737.971,"body":"times on my way to get coffee"},{"startTime":737.971,"endTime":740.521,"body":"and seen the development team in"},{"startTime":737.971,"endTime":740.521,"body":"there arguing about something."},{"startTime":740.671,"endTime":742.421,"body":"They can't figure out what they're doing."},{"startTime":742.571,"endTime":743.591,"body":"30 minutes."},{"startTime":743.601,"endTime":746.896,"body":"What we're trying to plan, you"},{"startTime":743.601,"endTime":746.896,"body":"know six weeks worth of work or"},{"startTime":746.896,"endTime":749.046,"body":"whatever, and random executives are."},{"startTime":749.196,"endTime":754.626,"body":"Complaining about seeing us talking or"},{"startTime":749.196,"endTime":754.626,"body":"something but I like i've seen this way"},{"startTime":754.626,"endTime":758.886,"body":"more than once way more than once across"},{"startTime":754.626,"endTime":758.886,"body":"my career of of People trying to cut"},{"startTime":758.886,"endTime":763.456,"body":"time boxes in half and people trying to"},{"startTime":758.886,"endTime":763.456,"body":"you know What penny wise pound foolish?"},{"startTime":763.606,"endTime":765.006,"body":"Trying to save a couple pennies."},{"startTime":765.046,"endTime":769.421,"body":"Yeah You know, while they throw 20s up in"},{"startTime":765.046,"endTime":769.421,"body":"the air trying to cut, cut meetings short."},{"startTime":769.496,"endTime":771.586,"body":"All I have is gripes for this one."},{"startTime":771.586,"endTime":773.796,"body":"I don't have any good ways"},{"startTime":771.586,"endTime":773.796,"body":"to push back on this one."},{"startTime":773.806,"endTime":777.666,"body":"Other than, other than when you hear"},{"startTime":773.806,"endTime":777.666,"body":"someone saying like, Oh, really?"},{"startTime":777.666,"endTime":779.006,"body":"An hour for retrospective."},{"startTime":779.056,"endTime":780.596,"body":"Can't you guys get that"},{"startTime":779.056,"endTime":780.596,"body":"another 15 minutes?"},{"startTime":780.616,"endTime":783.216,"body":"Other than, other than telling"},{"startTime":780.616,"endTime":783.216,"body":"those people like, don't"},{"startTime":783.216,"endTime":784.056,"body":"you have somewhere to be?"},{"startTime":784.271,"endTime":784.781,"body":"Don't you?"},{"startTime":785.021,"endTime":787.331,"body":"Isn't there an adult that"},{"startTime":785.021,"endTime":787.331,"body":"can come claim you right now?"},{"startTime":787.331,"endTime":787.631,"body":"Like that?"},{"startTime":787.631,"endTime":788.561,"body":"That's like a c l M."},{"startTime":788.561,"endTime":789.441,"body":"But yeah, you could say, say that."},{"startTime":789.441,"endTime":790.091,"body":"Have you been drinking?"},{"startTime":790.151,"endTime":790.601,"body":"Like how?"},{"startTime":790.606,"endTime":790.681,"body":"No."},{"startTime":790.686,"endTime":790.781,"body":"No."},{"startTime":790.781,"endTime":792.251,"body":"You, if not, can I drink?"},{"startTime":792.251,"endTime":794.081,"body":"Yeah, no, you can, you"},{"startTime":792.251,"endTime":794.081,"body":"can definitely do that."},{"startTime":794.081,"endTime":795.101,"body":"But that's a c l m."},{"startTime":795.321,"endTime":796.851,"body":"So two things I wanna say about this."},{"startTime":796.851,"endTime":800.241,"body":"First of all, when you have,"},{"startTime":796.851,"endTime":800.241,"body":"it's typically, again, sorry."},{"startTime":800.241,"endTime":803.871,"body":"It's, it's typically the PMOs that"},{"startTime":800.241,"endTime":803.871,"body":"say, why is a team in hour and a"},{"startTime":803.871,"endTime":808.651,"body":"half retrospectives that that's too"},{"startTime":803.871,"endTime":808.651,"body":"much and then they have the basis"},{"startTime":808.651,"endTime":810.571,"body":"or the rationale to justify their."},{"startTime":810.721,"endTime":811.711,"body":"It's their statement."},{"startTime":812.041,"endTime":815.731,"body":"They'll say seven people in"},{"startTime":812.041,"endTime":815.731,"body":"the team, an hour and a half."},{"startTime":815.731,"endTime":817.981,"body":"It's this many hours they"},{"startTime":815.731,"endTime":817.981,"body":"could be developing, right?"},{"startTime":817.981,"endTime":818.191,"body":"Yeah."},{"startTime":818.196,"endTime":818.431,"body":"Right."},{"startTime":818.581,"endTime":819.541,"body":"So sure."},{"startTime":819.691,"endTime":821.311,"body":"As a scrum master, what do you do"},{"startTime":821.461,"endTime":824.821,"body":"Now, first thing you have to"},{"startTime":821.461,"endTime":824.821,"body":"recognize as scrum master is all of"},{"startTime":824.821,"endTime":828.791,"body":"the other sprint events , including"},{"startTime":824.821,"endTime":828.791,"body":"the daily standup, by the way."},{"startTime":828.851,"endTime":829.241,"body":"Okay."},{"startTime":829.391,"endTime":832.841,"body":"The retrospective is, well, one"},{"startTime":829.391,"endTime":832.841,"body":"event you should not compromise on."},{"startTime":832.841,"endTime":833.831,"body":"Why is that?"},{"startTime":834.131,"endTime":834.641,"body":"Well, think about."},{"startTime":834.791,"endTime":836.131,"body":"Go back to your training."},{"startTime":836.181,"endTime":838.671,"body":"Think about what Agile is all about."},{"startTime":838.821,"endTime":840.091,"body":"Inspect and adapt."},{"startTime":840.241,"endTime":842.231,"body":"If you're not inspecting, you can't adapt."},{"startTime":842.291,"endTime":845.091,"body":"Because you can't see"},{"startTime":842.291,"endTime":845.091,"body":"what there is to change."},{"startTime":845.241,"endTime":848.271,"body":"But then when you see what there is to"},{"startTime":845.241,"endTime":848.271,"body":"change, which is typically at the end of"},{"startTime":848.271,"endTime":851.311,"body":"your sprint, you know what you did or you"},{"startTime":848.271,"endTime":851.311,"body":"didn't do, then you have to change it."},{"startTime":851.321,"endTime":852.451,"body":"How do you change it?"},{"startTime":852.601,"endTime":853.781,"body":"Through retrospectives."},{"startTime":853.931,"endTime":856.111,"body":"Retrospectives are the one thing that..."},{"startTime":856.261,"endTime":860.111,"body":"Management, especially PMOs,"},{"startTime":856.261,"endTime":860.111,"body":"do not understand because"},{"startTime":860.111,"endTime":861.251,"body":"think about it this way."},{"startTime":861.401,"endTime":863.961,"body":"Do we have retrospectives"},{"startTime":861.401,"endTime":863.961,"body":"in the waterfall world?"},{"startTime":864.051,"endTime":868.741,"body":"I say this as a reformed, fully"},{"startTime":864.051,"endTime":868.741,"body":"recovered project manager."},{"startTime":868.911,"endTime":870.381,"body":"No, we didn't, right?"},{"startTime":870.381,"endTime":872.961,"body":"What we did instead is, we"},{"startTime":870.381,"endTime":872.961,"body":"do a three year long project."},{"startTime":873.111,"endTime":876.501,"body":"And then we get together and"},{"startTime":873.111,"endTime":876.501,"body":"we say, Hey guys, great job!"},{"startTime":876.651,"endTime":877.811,"body":"Where are you going on vacation?"},{"startTime":877.871,"endTime":878.521,"body":"I'm going here."},{"startTime":878.571,"endTime":878.931,"body":"Okay."},{"startTime":879.281,"endTime":881.901,"body":"And now, let's talk about lessons learned."},{"startTime":883.151,"endTime":887.981,"body":"Crickets, silence, because let's face it,"},{"startTime":883.151,"endTime":887.981,"body":"who can remember three years ago, they do"},{"startTime":887.991,"endTime":891.941,"body":"after action and they do they do lessons"},{"startTime":887.991,"endTime":891.941,"body":"learned and they do stuff like that."},{"startTime":891.941,"endTime":895.881,"body":"You know, where you get everyone in a"},{"startTime":891.941,"endTime":895.881,"body":"room and you do all that, but how are"},{"startTime":895.881,"endTime":897.941,"body":"lessons learned actually implemented?"},{"startTime":898.141,"endTime":902.011,"body":"They're not, no, it's, it's a, no, it's"},{"startTime":898.141,"endTime":902.011,"body":"a, it's a, it's a lesson in documenting"},{"startTime":902.011,"endTime":905.421,"body":"them and saying that you did them and"},{"startTime":902.011,"endTime":905.421,"body":"getting signed off and then you eat it."},{"startTime":905.656,"endTime":906.676,"body":"Sausage or something."},{"startTime":906.676,"endTime":907.296,"body":"Oh, I don't know."},{"startTime":907.526,"endTime":908.446,"body":"It's a checkbox."},{"startTime":908.446,"endTime":909.086,"body":"It's at the end of the day."},{"startTime":909.096,"endTime":909.766,"body":"That's where it is."},{"startTime":909.786,"endTime":910.186,"body":"Right."},{"startTime":910.336,"endTime":912.506,"body":"If you're working in an agile way, right."},{"startTime":912.656,"endTime":917.066,"body":"Well, one of the things that, that works"},{"startTime":912.656,"endTime":917.066,"body":"well in a short timeframe, two weeks."},{"startTime":917.216,"endTime":920.586,"body":"People can remember and as"},{"startTime":917.216,"endTime":920.586,"body":"they go back to the podcast."},{"startTime":920.766,"endTime":921.666,"body":"You're a scrum master."},{"startTime":921.956,"endTime":922.656,"body":"What do you do?"},{"startTime":922.736,"endTime":925.356,"body":"Are you gonna wait till the end of"},{"startTime":922.736,"endTime":925.356,"body":"the two weeks and then say hey team?"},{"startTime":925.366,"endTime":927.136,"body":"Let's get together and"},{"startTime":925.366,"endTime":927.136,"body":"talk about what happened."},{"startTime":927.146,"endTime":927.946,"body":"Here's a board."},{"startTime":928.016,"endTime":931.436,"body":"We'll put things on, you know stickies on"},{"startTime":928.016,"endTime":931.436,"body":"the board Yeah, you could do that again."},{"startTime":931.496,"endTime":932.556,"body":"What are you doing now?"},{"startTime":932.706,"endTime":933.806,"body":"Checking the box."},{"startTime":934.156,"endTime":935.696,"body":"Don't do that, right?"},{"startTime":935.846,"endTime":937.156,"body":"Here's why I say don't do that."},{"startTime":937.306,"endTime":939.926,"body":"You know, you're gonna have that"},{"startTime":937.306,"endTime":939.926,"body":"event You already know that it's"},{"startTime":939.926,"endTime":942.356,"body":"only 10 days away, 10 business days."},{"startTime":942.506,"endTime":947.796,"body":"So day one of your sprint, create"},{"startTime":942.506,"endTime":947.796,"body":"the board, leave it there and tell"},{"startTime":947.796,"endTime":951.776,"body":"people, communicate and say, anything"},{"startTime":947.796,"endTime":951.776,"body":"you think about improving our process"},{"startTime":951.776,"endTime":955.066,"body":"over the next few days of this"},{"startTime":951.776,"endTime":955.066,"body":"sprint few, it's only 10, right?"},{"startTime":955.216,"endTime":959.656,"body":"Put it on the board because you don't"},{"startTime":955.216,"endTime":959.656,"body":"want to get into a situation where"},{"startTime":959.676,"endTime":963.146,"body":"at the end of the 10th day, the teams"},{"startTime":959.676,"endTime":963.146,"body":"really worked hard 10 days in a row."},{"startTime":963.296,"endTime":964.356,"body":"You had a demo."},{"startTime":964.506,"endTime":966.036,"body":"Let's say it went reasonably well."},{"startTime":966.326,"endTime":967.256,"body":"You had a review."},{"startTime":967.406,"endTime":968.516,"body":"Same often same thing."},{"startTime":968.826,"endTime":970.386,"body":"And then you meet for retros."},{"startTime":970.396,"endTime":971.206,"body":"The team's tired."},{"startTime":971.266,"endTime":972.136,"body":"They just want to go home."},{"startTime":972.466,"endTime":974.276,"body":"They just want to okay,"},{"startTime":972.466,"endTime":974.276,"body":"we're done with this sprint."},{"startTime":974.426,"endTime":976.956,"body":"And now you're asking them"},{"startTime":974.426,"endTime":976.956,"body":"to say, well, think back."},{"startTime":977.156,"endTime":977.706,"body":"What worked?"},{"startTime":977.716,"endTime":978.346,"body":"What didn't?"},{"startTime":978.386,"endTime":979.206,"body":"What could we do better?"},{"startTime":979.536,"endTime":980.066,"body":"No."},{"startTime":980.266,"endTime":980.886,"body":"No!"},{"startTime":981.216,"endTime":981.656,"body":"Right?"},{"startTime":981.926,"endTime":986.756,"body":"Have them, give them the canvas, the"},{"startTime":981.926,"endTime":986.756,"body":"whole time to put something on the wall."},{"startTime":986.906,"endTime":987.246,"body":"And..."},{"startTime":987.396,"endTime":989.976,"body":"Second thing is, don't wait"},{"startTime":987.396,"endTime":989.976,"body":"till the retrospective."},{"startTime":989.986,"endTime":993.156,"body":"You don't have to wait till the"},{"startTime":989.986,"endTime":993.156,"body":"retrospective to say, Here are nine"},{"startTime":993.176,"endTime":995.876,"body":"things that my team members put on"},{"startTime":993.176,"endTime":995.876,"body":"the wall, and we're gonna talk about"},{"startTime":995.886,"endTime":997.086,"body":"those in the next hour and a half."},{"startTime":997.256,"endTime":997.926,"body":"Don't do that."},{"startTime":998.076,"endTime":999.236,"body":"Guess where you do that?"},{"startTime":999.476,"endTime":1002.456,"body":"The Daily Scrum, which is"},{"startTime":999.476,"endTime":1002.456,"body":"a synchronization event."},{"startTime":1002.761,"endTime":1004.621,"body":"For the team."},{"startTime":1004.771,"endTime":1005.671,"body":"By the team."},{"startTime":1005.911,"endTime":1006.121,"body":"Yeah."},{"startTime":1006.221,"endTime":1007.781,"body":"not to really get radical over here."},{"startTime":1007.781,"endTime":1010.971,"body":"It's get radical, but like we had,"},{"startTime":1007.781,"endTime":1010.971,"body":"we did have a podcast one in time"},{"startTime":1010.971,"endTime":1014.241,"body":"where we, we did, where we kind of"},{"startTime":1010.971,"endTime":1014.241,"body":"riffed on all of the scrum events."},{"startTime":1014.241,"endTime":1014.331,"body":"Yes."},{"startTime":1014.481,"endTime":1018.541,"body":"And one of the things that we said"},{"startTime":1014.481,"endTime":1018.541,"body":"was, would it be possible to change"},{"startTime":1018.541,"endTime":1021.481,"body":"your retrospective rather than to"},{"startTime":1018.541,"endTime":1021.481,"body":"be a a big bang at the end of the"},{"startTime":1021.481,"endTime":1023.641,"body":"sprint to do it in small increments?"},{"startTime":1023.791,"endTime":1028.411,"body":"Maybe even as you finish work items, to"},{"startTime":1023.791,"endTime":1028.411,"body":"do a retrospective on that work item."},{"startTime":1028.421,"endTime":1032.861,"body":"You know, maybe that often, or"},{"startTime":1028.421,"endTime":1032.861,"body":"maybe it's a on demand, like a..."},{"startTime":1033.106,"endTime":1037.886,"body":"A true kanban type of like, once three"},{"startTime":1033.106,"endTime":1037.886,"body":"stickies are in the column of, we need"},{"startTime":1037.886,"endTime":1041.776,"body":"to have a retrospective, it triggers the"},{"startTime":1037.886,"endTime":1041.776,"body":"retrospective, and then maybe there's"},{"startTime":1041.776,"endTime":1045.636,"body":"a time box for that, based on three"},{"startTime":1041.776,"endTime":1045.636,"body":"items, or something maybe, but you,  you"},{"startTime":1045.636,"endTime":1048.377,"body":"could Try some different techniques."},{"startTime":1048.407,"endTime":1048.767,"body":"Yes."},{"startTime":1048.767,"endTime":1052.817,"body":"If, if you really get a lot of pushback"},{"startTime":1048.767,"endTime":1052.817,"body":"on like, oh, you can't be offsite for"},{"startTime":1052.817,"endTime":1057.612,"body":"an hour and a half, no one's gonna no"},{"startTime":1052.817,"endTime":1057.612,"body":"one can take that amount of outta their"},{"startTime":1057.612,"endTime":1059.442,"body":"workday and do something productive."},{"startTime":1059.442,"endTime":1062.282,"body":"I don't, I don't know what the"},{"startTime":1059.442,"endTime":1062.282,"body":"pushback would be, but that, you know."},{"startTime":1062.287,"endTime":1062.522,"body":"Yeah."},{"startTime":1062.732,"endTime":1063.912,"body":"No hands on, hands on keyboards."},{"startTime":1063.912,"endTime":1064.122,"body":"Yeah."},{"startTime":1064.127,"endTime":1064.202,"body":"Yeah."},{"startTime":1064.317,"endTime":1065.587,"body":"The meetings have a purpose."},{"startTime":1065.737,"endTime":1070.007,"body":"I would say if, if you have meetings and"},{"startTime":1065.737,"endTime":1070.007,"body":"you're using scrum and those meetings"},{"startTime":1070.017,"endTime":1073.087,"body":"no longer have a purpose and your"},{"startTime":1070.017,"endTime":1073.087,"body":"entire team agrees they don't have a"},{"startTime":1073.087,"endTime":1076.277,"body":"purpose, you have a solid retrospective"},{"startTime":1073.087,"endTime":1076.277,"body":"item to talk about right there."},{"startTime":1076.557,"endTime":1078.037,"body":"You probably should address that."},{"startTime":1078.357,"endTime":1080.527,"body":"Whatever that issue is,"},{"startTime":1078.357,"endTime":1080.527,"body":"it's causing those meetings."},{"startTime":1080.527,"endTime":1084.282,"body":"And if you're, and if you're in those"},{"startTime":1080.527,"endTime":1084.282,"body":"meetings, And you get done with them like,"},{"startTime":1084.282,"endTime":1086.922,"body":"I think of like the daily stand up, I"},{"startTime":1084.282,"endTime":1086.922,"body":"think of every team I've ever been on with"},{"startTime":1086.922,"endTime":1088.802,"body":"a daily stand up is a half an hour, okay?"},{"startTime":1088.962,"endTime":1091.822,"body":"There's a reason that those daily"},{"startTime":1088.962,"endTime":1091.822,"body":"stand ups are a half an hour"},{"startTime":1091.822,"endTime":1094.482,"body":"because I've been on a lot of teams"},{"startTime":1091.822,"endTime":1094.482,"body":"that get done in seven minutes."},{"startTime":1094.492,"endTime":1094.932,"body":"Sure."},{"startTime":1095.082,"endTime":1098.192,"body":"The teams talk, they say this is"},{"startTime":1095.082,"endTime":1098.192,"body":"my, this is our plan, we have not"},{"startTime":1098.242,"endTime":1099.862,"body":"encountered anything in our work."},{"startTime":1100.012,"endTime":1103.562,"body":"Today or yesterday, that's going"},{"startTime":1100.012,"endTime":1103.562,"body":"to cause us to have to refactor our"},{"startTime":1103.562,"endTime":1105.432,"body":"plans that we did in sprint planning."},{"startTime":1105.502,"endTime":1108.742,"body":"When we spent the whole day planning,"},{"startTime":1105.502,"endTime":1108.742,"body":"how are you going to do this work?"},{"startTime":1108.892,"endTime":1110.272,"body":"You haven't discovered anything new."},{"startTime":1110.362,"endTime":1114.322,"body":"We're going to continue on as"},{"startTime":1110.362,"endTime":1114.322,"body":"planned seven minutes done."},{"startTime":1114.472,"endTime":1115.172,"body":"Completed."},{"startTime":1115.252,"endTime":1117.702,"body":"That's when I go on to"},{"startTime":1115.252,"endTime":1117.702,"body":"our day as you were."},{"startTime":1117.772,"endTime":1121.212,"body":"Yeah, but I've been on a lot of teams"},{"startTime":1117.772,"endTime":1121.212,"body":"that want that think that they think"},{"startTime":1121.212,"endTime":1122.492,"body":"that they can shortcut their sprint."},{"startTime":1122.522,"endTime":1125.492,"body":"Well, we don't need to spend"},{"startTime":1122.522,"endTime":1125.492,"body":"four hours sprint playing."},{"startTime":1125.632,"endTime":1130.092,"body":"It's four hours ridiculous for two weeks,"},{"startTime":1125.632,"endTime":1130.092,"body":"four whole hours, a whole a half day"},{"startTime":1130.242,"endTime":1134.622,"body":"to decide how we're going to code and"},{"startTime":1130.242,"endTime":1134.622,"body":"carry out every single task in this."},{"startTime":1134.702,"endTime":1136.762,"body":"Oh yeah, I guess four"},{"startTime":1134.702,"endTime":1136.762,"body":"hours actually is worth it."},{"startTime":1137.082,"endTime":1138.352,"body":"Teams to try to shortcut that."},{"startTime":1138.352,"endTime":1138.481,"body":"Yeah."},{"startTime":1138.622,"endTime":1143.152,"body":"They pay for it because then in the"},{"startTime":1138.622,"endTime":1143.152,"body":"daily scrum, they truly are using"},{"startTime":1143.152,"endTime":1147.592,"body":"that time to re sync on, oh, we"},{"startTime":1143.152,"endTime":1147.592,"body":"didn't plan this one deep enough."},{"startTime":1147.932,"endTime":1152.032,"body":"Can you and I get together today and"},{"startTime":1147.932,"endTime":1152.032,"body":"sort of do some after action planning"},{"startTime":1152.172,"endTime":1155.012,"body":"and decide now we need to make a new plan"},{"startTime":1152.172,"endTime":1155.012,"body":"because now we're, now that we're in the"},{"startTime":1155.012,"endTime":1158.601,"body":"middle of it, we realize that everything"},{"startTime":1155.012,"endTime":1158.601,"body":"kind of stinks and we need new plans."},{"startTime":1158.902,"endTime":1159.612,"body":"So true."},{"startTime":1159.672,"endTime":1160.362,"body":"That was a song."},{"startTime":1160.372,"endTime":1161.332,"body":"Make a new plan, Stan."},{"startTime":1161.352,"endTime":1162.152,"body":"Deal with it."},{"startTime":1162.162,"endTime":1162.992,"body":"That's my suggestion."},{"startTime":1163.117,"endTime":1167.997,"body":"Get to the causes of why people are"},{"startTime":1163.117,"endTime":1167.997,"body":"saying, Oh, I got meaning fatigue."},{"startTime":1168.057,"endTime":1169.327,"body":"Get to the causes of that."},{"startTime":1169.527,"endTime":1170.637,"body":"If their causes are..."},{"startTime":1170.787,"endTime":1171.687,"body":"I don't like it."},{"startTime":1171.717,"endTime":1173.367,"body":"You should have hands on keyboards."},{"startTime":1173.547,"endTime":1175.977,"body":"I think you should be more"},{"startTime":1173.547,"endTime":1175.977,"body":"productive efficiency."},{"startTime":1176.077,"endTime":1178.402,"body":"You can tell that person that"},{"startTime":1176.077,"endTime":1178.402,"body":"to get outta your office."},{"startTime":1178.402,"endTime":1179.712,"body":"'cause you've got real work to do."},{"startTime":1179.772,"endTime":1181.402,"body":"You can tell 'em to please leave politely."},{"startTime":1181.402,"endTime":1181.852,"body":"That's right."},{"startTime":1181.852,"endTime":1184.012,"body":"Please leave politely And"},{"startTime":1181.852,"endTime":1184.012,"body":"other things which might have"},{"startTime":1184.012,"endTime":1184.882,"body":"gotten cut outta this podcast."},{"startTime":1184.882,"endTime":1185.183,"body":"That's right."},{"startTime":1185.188,"endTime":1185.602,"body":"That's right."},{"startTime":1185.602,"endTime":1188.062,"body":"But, but, but if it's real, like if"},{"startTime":1185.602,"endTime":1188.062,"body":"it's your development team members"},{"startTime":1188.062,"endTime":1190.552,"body":"that are bringing things up oh,"},{"startTime":1188.062,"endTime":1190.552,"body":"we spend so much time on the daily"},{"startTime":1190.552,"endTime":1192.052,"body":"Scrum and it's taking so long."},{"startTime":1192.317,"endTime":1197.767,"body":"There are reasons you can dig into and"},{"startTime":1192.317,"endTime":1197.767,"body":"you can help you can help the team inspect"},{"startTime":1198.072,"endTime":1201.502,"body":"The real problems, get to the root of"},{"startTime":1198.072,"endTime":1201.502,"body":"those problems, do some five wise, right?"},{"startTime":1201.822,"endTime":1203.672,"body":"And get to the root of those"},{"startTime":1201.822,"endTime":1203.672,"body":"problems and fix those problems."},{"startTime":1203.982,"endTime":1207.822,"body":"If your, if your team members are"},{"startTime":1203.982,"endTime":1207.822,"body":"falling foul of this, and you're a"},{"startTime":1207.822,"endTime":1209.517,"body":"scrum master,  pay now or pay later."},{"startTime":1209.667,"endTime":1212.687,"body":"But when you pay later, you don't pay"},{"startTime":1209.667,"endTime":1212.687,"body":"the same amount that you're paying now."},{"startTime":1212.837,"endTime":1215.777,"body":"So, that's really the"},{"startTime":1212.837,"endTime":1215.777,"body":"bottom line on this, right?"},{"startTime":1215.852,"endTime":1218.252,"body":"As a Scrum Master, what are you doing?"},{"startTime":1218.522,"endTime":1220.242,"body":"You're not enforcing scope."},{"startTime":1220.392,"endTime":1223.762,"body":"What you're enforcing is"},{"startTime":1220.392,"endTime":1223.762,"body":"what is known right now."},{"startTime":1223.912,"endTime":1228.212,"body":"That changes, because the right now moment"},{"startTime":1223.912,"endTime":1228.212,"body":"is different every day of your sprint."},{"startTime":1228.362,"endTime":1230.702,"body":"It's different in the morning"},{"startTime":1228.362,"endTime":1230.702,"body":"versus in the afternoon."},{"startTime":1230.852,"endTime":1234.162,"body":"So, keep your ear close to the"},{"startTime":1230.852,"endTime":1234.162,"body":"ground, listen to your teams."},{"startTime":1234.312,"endTime":1238.642,"body":"And be aware of all the noise that's"},{"startTime":1234.312,"endTime":1238.642,"body":"happening outside of your team, right?"},{"startTime":1238.672,"endTime":1241.672,"body":"This is where that impairment"},{"startTime":1238.672,"endTime":1241.672,"body":"remover cap comes into play."},{"startTime":1241.747,"endTime":1245.857,"body":"The the noise comes in and that's when"},{"startTime":1241.747,"endTime":1245.857,"body":"you need to basically be bold and say,"},{"startTime":1246.007,"endTime":1247.887,"body":"Yeah, but here's what we agreed to."},{"startTime":1248.037,"endTime":1249.677,"body":"Yeah, so go with that."},{"startTime":1249.717,"endTime":1251.967,"body":"Be bold and and, and stay with it."},{"startTime":1252.007,"endTime":1253.107,"body":"Go forth and conquer."},{"startTime":1253.297,"endTime":1256.317,"body":"Let's, let's move on to a interesting"},{"startTime":1253.297,"endTime":1256.317,"body":"one that I don't know where"},{"startTime":1256.317,"endTime":1257.477,"body":"it really fits in the podcast."},{"startTime":1257.527,"endTime":1259.377,"body":"We're saving the best"},{"startTime":1257.527,"endTime":1259.377,"body":"for last point that out."},{"startTime":1259.577,"endTime":1260.077,"body":"Which is."},{"startTime":1260.307,"endTime":1266.127,"body":"Cultural resistance, a scrum master,"},{"startTime":1260.307,"endTime":1266.127,"body":"a scrum master, running into and"},{"startTime":1266.127,"endTime":1268.537,"body":"overcoming cultural resistance."},{"startTime":1268.717,"endTime":1271.417,"body":"I immediately think of all"},{"startTime":1268.717,"endTime":1271.417,"body":"the Indian teams I work with."},{"startTime":1271.437,"endTime":1274.727,"body":"Those, this is the number one,"},{"startTime":1271.437,"endTime":1274.727,"body":"this is the number one time in"},{"startTime":1274.727,"endTime":1279.577,"body":"my career that I've encountered"},{"startTime":1274.727,"endTime":1279.577,"body":"true cultural resistance to Scrum."},{"startTime":1279.727,"endTime":1282.117,"body":"Because we just had a whole section"},{"startTime":1279.727,"endTime":1282.117,"body":"on this podcast where we talked"},{"startTime":1282.127,"endTime":1285.387,"body":"about, Om, you gotta do more"},{"startTime":1282.127,"endTime":1285.387,"body":"planning to come up with plans."},{"startTime":1285.557,"endTime":1288.737,"body":"But maybe in your planning,"},{"startTime":1285.557,"endTime":1288.737,"body":"You have a team lead who just"},{"startTime":1288.737,"endTime":1289.967,"body":"tells everyone what to do."},{"startTime":1290.117,"endTime":1293.957,"body":"And again in my offshore Indian teams"},{"startTime":1290.117,"endTime":1293.957,"body":"that I have been partnered with, if you"},{"startTime":1293.957,"endTime":1298.397,"body":"have an anchor like that on the team,"},{"startTime":1293.957,"endTime":1298.397,"body":"nobody is willing to say anything."},{"startTime":1298.737,"endTime":1299.287,"body":"Nobody's willing."},{"startTime":1299.317,"endTime":1303.067,"body":"So you can say like, Oh, we're a scrum"},{"startTime":1299.317,"endTime":1303.067,"body":"and we got these transparency and"},{"startTime":1303.067,"endTime":1304.597,"body":"respect and we've got these pillars."},{"startTime":1304.747,"endTime":1308.987,"body":"But the reality is those pillars are"},{"startTime":1304.747,"endTime":1308.987,"body":"gated off by the culture of the developer."},{"startTime":1308.987,"endTime":1313.617,"body":"So, yes, I want them all, I want to"},{"startTime":1308.987,"endTime":1313.617,"body":"hear each one's opinion, and I could"},{"startTime":1313.617,"endTime":1317.372,"body":"call each one in a meeting or whatever,"},{"startTime":1313.617,"endTime":1317.372,"body":"yeah, exactly are they really going"},{"startTime":1317.372,"endTime":1320.612,"body":"to give me their opinion, or are"},{"startTime":1317.372,"endTime":1320.612,"body":"they just going to say just enough to"},{"startTime":1320.672,"endTime":1322.382,"body":"throw it back to their technical lead?"},{"startTime":1322.532,"endTime":1325.902,"body":"Who's gonna give his input and"},{"startTime":1322.532,"endTime":1325.902,"body":"then they'll figure out what their"},{"startTime":1325.902,"endTime":1328.102,"body":"opinion is based on so because"},{"startTime":1325.902,"endTime":1328.102,"body":"they don't want to step on toes,"},{"startTime":1328.337,"endTime":1333.027,"body":"The thing about this that recognizes when"},{"startTime":1328.337,"endTime":1333.027,"body":"we talk about culture here, we're not"},{"startTime":1333.037,"endTime":1334.897,"body":"talking about organizational culture."},{"startTime":1335.047,"endTime":1339.887,"body":"Okay, we're talking about culture"},{"startTime":1335.047,"endTime":1339.887,"body":"that is local to the geography"},{"startTime":1339.967,"endTime":1341.837,"body":"where your teams are based."},{"startTime":1341.987,"endTime":1344.737,"body":"So if I pick that up, you"},{"startTime":1341.987,"endTime":1344.737,"body":"mentioned Indian teams."},{"startTime":1344.757,"endTime":1346.517,"body":"Yeah, I mean, they're very prevalent."},{"startTime":1346.667,"endTime":1348.947,"body":"Definitely other teams also fit the mold."},{"startTime":1349.137,"endTime":1352.297,"body":"Malaysia comes to mind, so"},{"startTime":1349.137,"endTime":1352.297,"body":"let's, let's go with India."},{"startTime":1352.447,"endTime":1354.937,"body":"You've got teams out there,"},{"startTime":1352.447,"endTime":1354.937,"body":"offshored, all right?"},{"startTime":1355.197,"endTime":1357.427,"body":"And you're gonna ask them questions."},{"startTime":1357.687,"endTime":1359.987,"body":"And you've got all your"},{"startTime":1357.687,"endTime":1359.987,"body":"team members together."},{"startTime":1360.137,"endTime":1361.787,"body":"And you ask questions."},{"startTime":1361.817,"endTime":1364.107,"body":"Whatever question you ask,"},{"startTime":1361.817,"endTime":1364.107,"body":"there's silence usually."},{"startTime":1364.457,"endTime":1366.807,"body":"But then the silence"},{"startTime":1364.457,"endTime":1366.807,"body":"is broken by somebody."},{"startTime":1366.957,"endTime":1368.107,"body":"But that's not a team member."},{"startTime":1368.257,"endTime":1371.057,"body":"To your point, it's a team"},{"startTime":1368.257,"endTime":1371.057,"body":"lead or somebody like that."},{"startTime":1371.207,"endTime":1372.667,"body":"Or an account manager."},{"startTime":1372.717,"endTime":1375.307,"body":"Because there are account"},{"startTime":1372.717,"endTime":1375.307,"body":"managers coming to these meetings."},{"startTime":1375.317,"endTime":1376.107,"body":"They sure do, yeah."},{"startTime":1376.247,"endTime":1379.017,"body":"Listen, if you're a scrum master"},{"startTime":1376.247,"endTime":1379.017,"body":"and you've got an account manager,"},{"startTime":1379.167,"endTime":1383.007,"body":"From your contractor organization"},{"startTime":1379.167,"endTime":1383.007,"body":"coming into your daily standup."},{"startTime":1383.157,"endTime":1384.007,"body":"You know what that means, right?"},{"startTime":1384.007,"endTime":1384.667,"body":"Toss them out."},{"startTime":1384.817,"endTime":1385.987,"body":"They're not part of the team."},{"startTime":1386.137,"endTime":1389.117,"body":"You can escalate to them,"},{"startTime":1386.137,"endTime":1389.117,"body":"but I'm not saying be rude."},{"startTime":1389.137,"endTime":1389.607,"body":"I'm saying."},{"startTime":1389.757,"endTime":1392.907,"body":"Connect with them first and say, look,"},{"startTime":1389.757,"endTime":1392.907,"body":"this is for the team by the team."},{"startTime":1392.947,"endTime":1395.307,"body":"And if there's any"},{"startTime":1392.947,"endTime":1395.307,"body":"issues, I'll let you know."},{"startTime":1395.457,"endTime":1396.707,"body":"And they'll be fine with that."},{"startTime":1396.727,"endTime":1399.377,"body":"Usually you have an account"},{"startTime":1396.727,"endTime":1399.377,"body":"manager, , a true account manager,"},{"startTime":1399.387,"endTime":1403.647,"body":"meaning like a salesperson slash"},{"startTime":1399.387,"endTime":1403.647,"body":"business development type of person."},{"startTime":1403.647,"endTime":1405.287,"body":"And usually the contract."},{"startTime":1405.412,"endTime":1406.842,"body":"They're responsible for the contract."},{"startTime":1407.102,"endTime":1410.452,"body":"So usually you go back to that person"},{"startTime":1407.102,"endTime":1410.452,"body":"when you have to have like health checks"},{"startTime":1410.642,"endTime":1411.882,"body":"of the contract and stuff like that."},{"startTime":1411.882,"endTime":1412.732,"body":"You go back to that person."},{"startTime":1412.882,"endTime":1417.142,"body":"If you set expectations with that"},{"startTime":1412.882,"endTime":1417.142,"body":"person appropriately to say, Listen,"},{"startTime":1417.272,"endTime":1421.817,"body":"I don't want at certain meetings, Yes,"},{"startTime":1417.272,"endTime":1421.817,"body":"have your architect, have your account"},{"startTime":1421.817,"endTime":1423.007,"body":"manager, whatever, on those meetings."},{"startTime":1423.157,"endTime":1426.977,"body":"But the day to day, I want this team"},{"startTime":1423.157,"endTime":1426.977,"body":"to develop as part of my culture."},{"startTime":1427.127,"endTime":1429.197,"body":"And you have to make it clear"},{"startTime":1427.127,"endTime":1429.197,"body":"and explicit to that person."},{"startTime":1429.512,"endTime":1430.832,"body":"That this is what you're trying to do."},{"startTime":1430.842,"endTime":1432.562,"body":"You don't just want butts in seats."},{"startTime":1432.712,"endTime":1435.982,"body":"You want the people to start learning"},{"startTime":1432.712,"endTime":1435.982,"body":"the culture of your organization,"},{"startTime":1436.272,"endTime":1439.642,"body":"learning your culture, culture the"},{"startTime":1436.272,"endTime":1439.642,"body":"culture of your geographical area."},{"startTime":1439.922,"endTime":1442.162,"body":"And you want them to start"},{"startTime":1439.922,"endTime":1442.162,"body":"integrating with both."},{"startTime":1442.237,"endTime":1443.057,"body":"I really don't know."},{"startTime":1443.057,"endTime":1444.217,"body":"I can see the trade off."},{"startTime":1444.217,"endTime":1444.947,"body":"I can see both sides."},{"startTime":1444.947,"endTime":1447.937,"body":"I can see like, well, maybe"},{"startTime":1444.947,"endTime":1447.937,"body":"your organization should bend to"},{"startTime":1447.937,"endTime":1451.637,"body":"fit the, you know what I mean,"},{"startTime":1447.937,"endTime":1451.637,"body":"the culture offshoring them."},{"startTime":1451.837,"endTime":1455.367,"body":"So, I think what you're getting"},{"startTime":1451.837,"endTime":1455.367,"body":"at is geographic culture"},{"startTime":1455.397,"endTime":1456.537,"body":"versus corporate culture."},{"startTime":1456.597,"endTime":1457.317,"body":"Absolutely, yeah."},{"startTime":1457.447,"endTime":1458.977,"body":"So, geographic culture is..."},{"startTime":1459.127,"endTime":1460.227,"body":"pretty black and white."},{"startTime":1460.287,"endTime":1463.617,"body":"I mean, look, you understand"},{"startTime":1460.287,"endTime":1463.617,"body":"what the culture is in China."},{"startTime":1463.627,"endTime":1466.417,"body":"You understand what the culture"},{"startTime":1463.627,"endTime":1466.417,"body":"is in the Philippines or India."},{"startTime":1466.502,"endTime":1468.302,"body":"But your org culture is unique."},{"startTime":1468.322,"endTime":1469.192,"body":"It's unique."},{"startTime":1469.512,"endTime":1473.442,"body":"But you have to weave that into"},{"startTime":1469.512,"endTime":1473.442,"body":"the fabric of your orc culture."},{"startTime":1473.602,"endTime":1476.857,"body":"So I, I, whilst I agree, you"},{"startTime":1473.602,"endTime":1476.857,"body":"need to talk to those people"},{"startTime":1476.857,"endTime":1478.217,"body":"that you're talking about, right?"},{"startTime":1478.247,"endTime":1479.617,"body":"But, at the end of the day..."},{"startTime":1479.927,"endTime":1480.827,"body":"What are you there for?"},{"startTime":1480.837,"endTime":1482.727,"body":"You're, again, going back to the podcast."},{"startTime":1482.767,"endTime":1483.747,"body":"You're a scrum master."},{"startTime":1483.787,"endTime":1486.067,"body":"You're coming in, and"},{"startTime":1483.787,"endTime":1486.067,"body":"you have offshore teams."},{"startTime":1486.287,"endTime":1486.897,"body":"What do you do?"},{"startTime":1487.172,"endTime":1488.282,"body":"Two things I want to say."},{"startTime":1488.352,"endTime":1490.962,"body":"First of all, recognize people as people."},{"startTime":1491.112,"endTime":1493.682,"body":"Oh, for God's sake, don't"},{"startTime":1491.112,"endTime":1493.682,"body":"treat them as resources."},{"startTime":1493.832,"endTime":1494.782,"body":"Because they're people."},{"startTime":1494.842,"endTime":1495.642,"body":"They have families."},{"startTime":1495.672,"endTime":1496.462,"body":"Oh, resources."},{"startTime":1496.772,"endTime":1497.322,"body":"Gotta squeeze."},{"startTime":1497.452,"endTime":1498.092,"body":"I know."},{"startTime":1498.142,"endTime":1498.982,"body":"Gotta squeeze that."},{"startTime":1499.042,"endTime":1499.652,"body":"Yeah, yeah, yeah."},{"startTime":1499.702,"endTime":1500.692,"body":"Gotta wring out that rack."},{"startTime":1500.702,"endTime":1502.571,"body":"So when it's like I don't know, 1 o'clock?"},{"startTime":1502.731,"endTime":1502.911,"body":"12?"},{"startTime":1502.981,"endTime":1503.391,"body":"11?"},{"startTime":1503.541,"endTime":1504.031,"body":"Here?"},{"startTime":1504.181,"endTime":1506.391,"body":"They should be in bed because guess what?"},{"startTime":1506.421,"endTime":1510.021,"body":"Your equivalent time here,"},{"startTime":1506.421,"endTime":1510.021,"body":"you will be in bed, right?"},{"startTime":1510.021,"endTime":1511.851,"body":"Bring out them resources,"},{"startTime":1510.021,"endTime":1511.851,"body":"I don't got a ring."},{"startTime":1511.861,"endTime":1514.661,"body":"So, okay, you can do that and say, well,"},{"startTime":1511.861,"endTime":1514.661,"body":"you're just a hired hand, but you're"},{"startTime":1514.661,"endTime":1516.321,"body":"going to get what you, what you get."},{"startTime":1516.321,"endTime":1516.771,"body":"That's right."},{"startTime":1516.846,"endTime":1521.681,"body":"I've had only very sporadic and very,"},{"startTime":1516.846,"endTime":1521.681,"body":"very exceptional people that say."},{"startTime":1521.831,"endTime":1522.651,"body":"I work the U."},{"startTime":1522.651,"endTime":1522.871,"body":"S."},{"startTime":1522.871,"endTime":1523.381,"body":"Hours."},{"startTime":1523.441,"endTime":1524.811,"body":"Yeah, but you're in India."},{"startTime":1524.961,"endTime":1525.401,"body":"India."},{"startTime":1525.411,"endTime":1528.551,"body":"Fortunately, it's such a vast"},{"startTime":1525.411,"endTime":1528.551,"body":"continent only has one time."},{"startTime":1528.551,"endTime":1529.811,"body":"So what they say?"},{"startTime":1529.961,"endTime":1531.861,"body":"Yeah, because that's what my client is."},{"startTime":1531.861,"endTime":1535.661,"body":"And I look at that and I pause and I"},{"startTime":1531.861,"endTime":1535.661,"body":"go, Yeah, but that's where my team is."},{"startTime":1535.811,"endTime":1537.051,"body":"Shouldn't I reciprocate?"},{"startTime":1537.381,"endTime":1537.801,"body":"Right?"},{"startTime":1537.981,"endTime":1540.261,"body":"So it's now 1 30 a."},{"startTime":1540.261,"endTime":1540.431,"body":"m."},{"startTime":1540.441,"endTime":1540.971,"body":"Your time."},{"startTime":1540.981,"endTime":1542.801,"body":"You're up on this call, right?"},{"startTime":1542.951,"endTime":1544.651,"body":"No, it's not right."},{"startTime":1544.871,"endTime":1546.961,"body":"So first of all, you're a human being."},{"startTime":1546.961,"endTime":1551.011,"body":"I recognize that you have to You have"},{"startTime":1546.961,"endTime":1551.011,"body":"to drive your kid, not drive, but even"},{"startTime":1551.011,"endTime":1552.461,"body":"walk your kids to school, whatever."},{"startTime":1552.701,"endTime":1554.941,"body":"So go now, go right now."},{"startTime":1555.131,"endTime":1559.311,"body":"And then tomorrow, please, I don't"},{"startTime":1555.131,"endTime":1559.311,"body":"want to see you online until it's 11 a."},{"startTime":1559.311,"endTime":1559.501,"body":"m."},{"startTime":1559.501,"endTime":1561.701,"body":"Or beyond that even, your time, right?"},{"startTime":1561.851,"endTime":1566.261,"body":"As a scrum master, you need to"},{"startTime":1561.851,"endTime":1566.261,"body":"ensure the people have that, right?"},{"startTime":1566.301,"endTime":1568.141,"body":"Otherwise, you're gonna"},{"startTime":1566.301,"endTime":1568.141,"body":"get what you're gonna get."},{"startTime":1568.411,"endTime":1570.781,"body":"So, the boldness comes in two parts."},{"startTime":1570.871,"endTime":1573.711,"body":"One is, talk to that team"},{"startTime":1570.871,"endTime":1573.711,"body":"member and say, please."},{"startTime":1573.861,"endTime":1575.511,"body":"Nobody owns you, right?"},{"startTime":1575.661,"endTime":1579.491,"body":"And the second part of it, the flip side"},{"startTime":1575.661,"endTime":1579.491,"body":"of it, comes with you talking to your"},{"startTime":1579.501,"endTime":1583.081,"body":"stakeholders and say, Look, is there a"},{"startTime":1579.501,"endTime":1583.081,"body":"reason why we went with offshore teams?"},{"startTime":1583.161,"endTime":1584.841,"body":"Oh yeah, that's right, cost savings."},{"startTime":1584.891,"endTime":1585.461,"body":"Guess what?"},{"startTime":1585.611,"endTime":1587.461,"body":"Are you willing to give"},{"startTime":1585.611,"endTime":1587.461,"body":"up all this productivity?"},{"startTime":1587.611,"endTime":1588.351,"body":"You're not, right?"},{"startTime":1588.401,"endTime":1592.071,"body":"And I'm helping you"},{"startTime":1588.401,"endTime":1592.071,"body":"maximize the productivity."},{"startTime":1592.351,"endTime":1594.651,"body":"So, don't focus on the wrong metrics."},{"startTime":1594.651,"endTime":1598.091,"body":"Don't focus on people not being"},{"startTime":1594.651,"endTime":1598.091,"body":"online when you're looking for them."},{"startTime":1598.181,"endTime":1598.851,"body":"Crap like that."},{"startTime":1598.861,"endTime":1600.531,"body":"That's just ridiculous, by the way."},{"startTime":1600.776,"endTime":1604.416,"body":"And the last thing is, when"},{"startTime":1600.776,"endTime":1604.416,"body":"your team delivers, recognize"},{"startTime":1604.456,"endTime":1606.406,"body":"that it is not individual work."},{"startTime":1606.556,"endTime":1608.176,"body":"Sometimes it is, but not always."},{"startTime":1608.426,"endTime":1609.646,"body":"Individual contributions."},{"startTime":1609.726,"endTime":1613.526,"body":"Your team took on the job of the"},{"startTime":1609.726,"endTime":1613.526,"body":"sprint, right, and they delivered."},{"startTime":1613.536,"endTime":1616.856,"body":"So, recognize that,"},{"startTime":1613.536,"endTime":1616.856,"body":"applaud it, celebrate it."},{"startTime":1617.006,"endTime":1618.166,"body":"And reward it."},{"startTime":1618.301,"endTime":1620.011,"body":"Alright, you ready for the best category?"},{"startTime":1620.161,"endTime":1621.571,"body":"Oh, I'm always ready"},{"startTime":1620.161,"endTime":1621.571,"body":"for the best one, man."},{"startTime":1621.601,"endTime":1623.391,"body":"Personal Conflicts."},{"startTime":1623.541,"endTime":1624.531,"body":"Oh, I knew this would come."},{"startTime":1624.711,"endTime":1625.691,"body":"Personal Conflicts."},{"startTime":1625.701,"endTime":1627.411,"body":"So, so, Personal Conflicts."},{"startTime":1627.411,"endTime":1630.301,"body":"Conflicts of personality clashes."},{"startTime":1630.611,"endTime":1634.001,"body":"I feel this category is so broad it"},{"startTime":1630.611,"endTime":1634.001,"body":"should be split between like, On and off."},{"startTime":1634.001,"endTime":1634.951,"body":"Intra team."},{"startTime":1634.961,"endTime":1635.251,"body":"Yes."},{"startTime":1635.291,"endTime":1636.401,"body":"Inter team."},{"startTime":1636.461,"endTime":1637.701,"body":"And intra and inter."},{"startTime":1637.731,"endTime":1638.691,"body":"Yeah, yeah, right, yeah."},{"startTime":1638.691,"endTime":1639.191,"body":"Yeah, yeah, yeah."},{"startTime":1639.191,"endTime":1640.791,"body":"And people that aren't"},{"startTime":1639.191,"endTime":1640.791,"body":"even on your team at all."},{"startTime":1640.881,"endTime":1641.211,"body":"Yeah."},{"startTime":1641.361,"endTime":1644.241,"body":"The scrum master, you could"},{"startTime":1641.361,"endTime":1644.241,"body":"argue like, should the scrum"},{"startTime":1644.241,"endTime":1645.331,"body":"master really have to do that?"},{"startTime":1645.351,"endTime":1647.111,"body":"The scrum master doesn't manage anybody."},{"startTime":1647.311,"endTime":1649.461,"body":"The scrum master doesn't"},{"startTime":1647.311,"endTime":1649.461,"body":"hire or fire anyone."},{"startTime":1649.611,"endTime":1653.291,"body":"They connect with team leads or"},{"startTime":1649.611,"endTime":1653.291,"body":"whatever resource managers, whatever"},{"startTime":1653.291,"endTime":1654.531,"body":"they're called in organizations."},{"startTime":1654.806,"endTime":1656.906,"body":"You know, hiring managers,"},{"startTime":1654.806,"endTime":1656.906,"body":"whoever, whoever they're called."},{"startTime":1656.981,"endTime":1658.961,"body":"So shouldn't the scrum"},{"startTime":1656.981,"endTime":1658.961,"body":"master just kind of."},{"startTime":1659.111,"endTime":1662.251,"body":"Walk around to the appropriate people"},{"startTime":1659.111,"endTime":1662.251,"body":"to kind of see what know what they were"},{"startTime":1662.401,"endTime":1666.141,"body":"observing, kind of stuff like, and at that"},{"startTime":1662.401,"endTime":1666.141,"body":"point, don't they kind of turn into HR?"},{"startTime":1666.381,"endTime":1668.711,"body":"Like I have a million questions"},{"startTime":1666.381,"endTime":1668.711,"body":"with this topic is, let's"},{"startTime":1668.711,"endTime":1670.291,"body":"start with the most direct."},{"startTime":1670.441,"endTime":1675.301,"body":"That usually I see a team member"},{"startTime":1670.441,"endTime":1675.301,"body":"on a team has some kind of problem"},{"startTime":1675.301,"endTime":1679.021,"body":"that develops over time with a"},{"startTime":1675.301,"endTime":1679.021,"body":"team member on that same team."},{"startTime":1679.051,"endTime":1679.421,"body":"Sure."},{"startTime":1679.571,"endTime":1679.951,"body":"Okay."},{"startTime":1680.031,"endTime":1680.531,"body":"Sure."},{"startTime":1680.666,"endTime":1682.346,"body":"The team members can be anybody."},{"startTime":1682.446,"endTime":1684.666,"body":"They could be developers,"},{"startTime":1682.446,"endTime":1684.666,"body":"testers, whatever."},{"startTime":1684.666,"endTime":1685.676,"body":"It doesn't matter really."},{"startTime":1685.686,"endTime":1686.556,"body":"Developers and testers."},{"startTime":1686.556,"endTime":1686.696,"body":"Yeah."},{"startTime":1686.771,"endTime":1687.481,"body":"Started with a good one."},{"startTime":1687.481,"endTime":1687.801,"body":"Yeah."},{"startTime":1687.851,"endTime":1689.111,"body":"Yeah, there definitely."},{"startTime":1689.111,"endTime":1689.341,"body":"Right."},{"startTime":1689.341,"endTime":1692.281,"body":"So two developers don't really"},{"startTime":1689.341,"endTime":1692.281,"body":"see eye to eye, whatever."},{"startTime":1692.561,"endTime":1694.531,"body":"And all this stuff is festering.."},{"startTime":1694.681,"endTime":1695.891,"body":"What should a scrum master do?"},{"startTime":1695.911,"endTime":1697.441,"body":"For front end and back end developers."},{"startTime":1697.491,"endTime":1699.086,"body":"Listen, a scrum master could say..."},{"startTime":1699.086,"endTime":1700.141,"body":"I could do this all day."},{"startTime":1700.181,"endTime":1701.091,"body":"I know, I understand."},{"startTime":1701.101,"endTime":1703.271,"body":"Listen, DBA, not here now."},{"startTime":1703.331,"endTime":1703.801,"body":"That's right."},{"startTime":1703.951,"endTime":1705.941,"body":"Architect and literally"},{"startTime":1703.951,"endTime":1705.941,"body":"anyone else in the world."},{"startTime":1705.951,"endTime":1707.611,"body":"Exactly, exactly."},{"startTime":1707.611,"endTime":1711.561,"body":"So a savvy scrum master worth their salt."},{"startTime":1711.676,"endTime":1716.596,"body":"They should really recognize the"},{"startTime":1711.676,"endTime":1716.596,"body":"fact that Every team member is unique"},{"startTime":1716.716,"endTime":1718.716,"body":"and they bring value to the team."},{"startTime":1718.866,"endTime":1723.016,"body":"Now, think about that sort of statement,"},{"startTime":1718.866,"endTime":1723.016,"body":"whatever I just said, for a second."},{"startTime":1723.116,"endTime":1726.706,"body":"Every team member is valuable"},{"startTime":1723.116,"endTime":1726.706,"body":"and they bring value to the team."},{"startTime":1726.856,"endTime":1728.006,"body":"I'll pause for effect."},{"startTime":1728.156,"endTime":1728.546,"body":"That's enough."},{"startTime":1728.776,"endTime":1733.046,"body":"Okay, so, if a team member doesn't bring"},{"startTime":1728.776,"endTime":1733.046,"body":"value to the team, are they on your team?"},{"startTime":1733.196,"endTime":1735.416,"body":"Think about that for a minute or two."},{"startTime":1735.666,"endTime":1736.126,"body":"Oh boy."},{"startTime":1736.654,"endTime":1742.984,"body":"uh, I've talked to quite a few"},{"startTime":1736.654,"endTime":1742.984,"body":"developers that believe Scrum"},{"startTime":1742.984,"endTime":1745.434,"body":"Masters do not add value to teams."},{"startTime":1745.574,"endTime":1747.154,"body":"Categorically, every Scrum Master ever."},{"startTime":1747.304,"endTime":1752.554,"body":"Yeah, however, the amount,"},{"startTime":1747.304,"endTime":1752.554,"body":"just the sheer amount of people"},{"startTime":1752.704,"endTime":1753.874,"body":"I've heard that opinion from."},{"startTime":1754.024,"endTime":1759.464,"body":"Makes it, makes it so"},{"startTime":1754.024,"endTime":1759.464,"body":"it, it demands an answer."},{"startTime":1759.564,"endTime":1760.054,"body":"Yes."},{"startTime":1760.204,"endTime":1760.984,"body":"Absolutely."},{"startTime":1761.024,"endTime":1761.494,"body":"I agree."},{"startTime":1761.644,"endTime":1763.754,"body":"Listen, you're not the only"},{"startTime":1761.644,"endTime":1763.754,"body":"one, first of all, right?"},{"startTime":1763.764,"endTime":1768.054,"body":"So, I've heard this from, pretty much"},{"startTime":1763.764,"endTime":1768.054,"body":"from most teams that I've worked with."},{"startTime":1768.134,"endTime":1773.034,"body":"People say, oh yeah, Fred, Mary,"},{"startTime":1768.134,"endTime":1773.034,"body":"whoever, is our scrum master."},{"startTime":1773.184,"endTime":1776.344,"body":"We really only see him during"},{"startTime":1773.184,"endTime":1776.344,"body":"like the daily stand up."},{"startTime":1776.354,"endTime":1778.764,"body":"We're not sure what they"},{"startTime":1776.354,"endTime":1778.764,"body":"do for us after that."},{"startTime":1778.914,"endTime":1784.094,"body":"Okay, so if that is prevalent in your"},{"startTime":1778.914,"endTime":1784.094,"body":"world, think about what happens next."},{"startTime":1784.244,"endTime":1787.584,"body":"It's not great that that's happening now"},{"startTime":1784.244,"endTime":1787.584,"body":"because people don't understand what a"},{"startTime":1787.584,"endTime":1793.054,"body":"scrum master is even doing but That is"},{"startTime":1787.584,"endTime":1793.054,"body":"bubbling up well do the org well . I"},{"startTime":1793.244,"endTime":1796.744,"body":"realize we kind of started slipping"},{"startTime":1793.244,"endTime":1796.744,"body":"into do we need a Scrum Master or not?"},{"startTime":1796.754,"endTime":1800.194,"body":"So, a scrum master coming into"},{"startTime":1796.754,"endTime":1800.194,"body":"a team that's not really used"},{"startTime":1800.194,"endTime":1802.984,"body":"to having a scrum master there"},{"startTime":1800.194,"endTime":1802.984,"body":"you know, what are they used to?"},{"startTime":1803.024,"endTime":1805.374,"body":"Oh, well, the developers"},{"startTime":1803.024,"endTime":1805.374,"body":"create their own stories."},{"startTime":1805.384,"endTime":1808.754,"body":"It's not really product people around"},{"startTime":1805.384,"endTime":1808.754,"body":"because developers know what to do."},{"startTime":1808.879,"endTime":1811.504,"body":"In that scenario think about it this way."},{"startTime":1811.654,"endTime":1813.204,"body":"Ask your team."},{"startTime":1813.334,"endTime":1814.114,"body":"Are they a team?"},{"startTime":1814.264,"endTime":1814.664,"body":"Right?"},{"startTime":1814.814,"endTime":1816.674,"body":"Simple question, but a valid question."},{"startTime":1816.724,"endTime":1817.584,"body":"Are they a team?"},{"startTime":1817.734,"endTime":1818.764,"body":"What does that even mean?"},{"startTime":1818.814,"endTime":1823.234,"body":"It means do they have all the team"},{"startTime":1818.814,"endTime":1823.234,"body":"skills that are necessary to deliver"},{"startTime":1823.254,"endTime":1826.544,"body":"something, whatever it is at the"},{"startTime":1823.254,"endTime":1826.544,"body":"end of a two week period, a sprint."},{"startTime":1826.694,"endTime":1828.574,"body":"Three weeks, whatever"},{"startTime":1826.694,"endTime":1828.574,"body":"your sprint is, right?"},{"startTime":1828.834,"endTime":1830.854,"body":"If they do, then they're a team."},{"startTime":1831.004,"endTime":1837.274,"body":"And then the next question is, if they're"},{"startTime":1831.004,"endTime":1837.274,"body":"a team, do they need a scrum master?"},{"startTime":1837.284,"endTime":1839.124,"body":"What is a scrum master"},{"startTime":1837.284,"endTime":1839.124,"body":"at the end of the day?"},{"startTime":1839.274,"endTime":1839.924,"body":"They don't know."},{"startTime":1839.974,"endTime":1841.754,"body":"It's a, it's a term that comes from rugby."},{"startTime":1841.754,"endTime":1843.014,"body":"People don't understand rugby."},{"startTime":1843.284,"endTime":1845.114,"body":"It's a shame, really,"},{"startTime":1843.284,"endTime":1845.114,"body":"because it's a great sport."},{"startTime":1845.144,"endTime":1847.124,"body":"But they don't understand what it is."},{"startTime":1847.134,"endTime":1848.494,"body":"So, ask the question."},{"startTime":1848.644,"endTime":1852.674,"body":"This question should be asked of"},{"startTime":1848.644,"endTime":1852.674,"body":"every development team member."},{"startTime":1852.914,"endTime":1854.394,"body":"Dev, QA, whatever."},{"startTime":1854.544,"endTime":1857.644,"body":"Think about your most"},{"startTime":1854.544,"endTime":1857.644,"body":"favorite sports team."},{"startTime":1857.794,"endTime":1858.974,"body":"Any sport you want."},{"startTime":1859.324,"endTime":1860.724,"body":"Ice hockey, basketball, Sure."},{"startTime":1860.854,"endTime":1861.574,"body":"Baseball, whatever."},{"startTime":1862.514,"endTime":1864.424,"body":"Do they have a coach?."},{"startTime":1865.774,"endTime":1866.614,"body":"Ask them the question."},{"startTime":1866.764,"endTime":1869.124,"body":"That's a binary answer, by the way, right?"},{"startTime":1869.234,"endTime":1870.264,"body":"Yes or no."},{"startTime":1870.324,"endTime":1871.454,"body":"Not kind of sorta."},{"startTime":1871.514,"endTime":1873.264,"body":"Yeah, you're part time."},{"startTime":1873.594,"endTime":1875.874,"body":"No, they have a coach or"},{"startTime":1873.594,"endTime":1875.874,"body":"they don't have a coach."},{"startTime":1876.024,"endTime":1876.484,"body":"Guess what?"},{"startTime":1876.504,"endTime":1878.174,"body":"Most have a coach."},{"startTime":1878.324,"endTime":1880.464,"body":"So then the next question is, why?"},{"startTime":1880.794,"endTime":1882.924,"body":"Your team is so terrible."},{"startTime":1882.944,"endTime":1885.114,"body":"They didn't make the"},{"startTime":1882.944,"endTime":1885.114,"body":"playoffs the last 20 years."},{"startTime":1885.394,"endTime":1886.544,"body":"And they need a coach."},{"startTime":1886.584,"endTime":1887.074,"body":"Okay."},{"startTime":1887.224,"endTime":1887.864,"body":"Acknowledge that."},{"startTime":1888.034,"endTime":1888.524,"body":"Move on."},{"startTime":1888.674,"endTime":1892.314,"body":"Oh, your team made the"},{"startTime":1888.674,"endTime":1892.314,"body":"playoffs the last five years."},{"startTime":1892.464,"endTime":1893.504,"body":"And they won."},{"startTime":1893.624,"endTime":1896.424,"body":"Whatever it is, the last two years, right?"},{"startTime":1896.624,"endTime":1899.384,"body":"Let's say they won the Super Bowl the"},{"startTime":1896.624,"endTime":1899.384,"body":"last two years or the Stanley Cup."},{"startTime":1899.444,"endTime":1900.974,"body":"Why do they still have a coach?"},{"startTime":1901.004,"endTime":1901.744,"body":"They don't need a coach."},{"startTime":1901.754,"endTime":1902.874,"body":"Surely they know what they're doing."},{"startTime":1902.884,"endTime":1903.114,"body":"Sure."},{"startTime":1903.114,"endTime":1903.424,"body":"Yeah."},{"startTime":1903.554,"endTime":1905.654,"body":"Why do they have a coach?"},{"startTime":1905.804,"endTime":1906.194,"body":"Right."},{"startTime":1906.344,"endTime":1907.714,"body":"So that's a question to ask."},{"startTime":1907.784,"endTime":1908.934,"body":"Have them ponder on this."},{"startTime":1909.084,"endTime":1912.954,"body":"Because a coach is not somebody"},{"startTime":1909.084,"endTime":1912.954,"body":"who gets on the field, the ice"},{"startTime":1912.994,"endTime":1914.804,"body":"or whatever during game time."},{"startTime":1915.104,"endTime":1916.604,"body":"Their work is done ahead of that."},{"startTime":1916.754,"endTime":1922.344,"body":"Their work is done to prep the"},{"startTime":1916.754,"endTime":1922.344,"body":"team to go into a duel with another"},{"startTime":1922.344,"endTime":1924.524,"body":"team as best prepared as they can."},{"startTime":1924.674,"endTime":1926.034,"body":"That's the worth of a coach."},{"startTime":1926.319,"endTime":1928.619,"body":"So if you're a team coach, why"},{"startTime":1926.319,"endTime":1928.619,"body":"should a team need a coach?"},{"startTime":1928.619,"endTime":1930.639,"body":"What teams do you know of"},{"startTime":1928.619,"endTime":1930.639,"body":"that don't have a coach?"},{"startTime":1930.899,"endTime":1933.399,"body":"None is my assertion, right?"},{"startTime":1933.609,"endTime":1936.199,"body":"So you're there for a legit reason."},{"startTime":1936.209,"endTime":1940.789,"body":"You're there because you enhance"},{"startTime":1936.209,"endTime":1940.789,"body":"the ability of your team to succeed."},{"startTime":1940.939,"endTime":1941.899,"body":"That's the bottom line."},{"startTime":1942.049,"endTime":1943.499,"body":"Now, how you do that, right?"},{"startTime":1943.779,"endTime":1944.449,"body":"Hey, guess what?"},{"startTime":1944.599,"endTime":1945.229,"body":"That's on you."},{"startTime":1945.249,"endTime":1948.719,"body":"Many coaches get fired every"},{"startTime":1945.249,"endTime":1948.719,"body":"year because they don't succeed."},{"startTime":1948.799,"endTime":1950.169,"body":"And why do they not succeed?"},{"startTime":1950.169,"endTime":1954.459,"body":"Because their approach was wrong, their"},{"startTime":1950.169,"endTime":1954.459,"body":"process was wrong, whatever it is."},{"startTime":1954.789,"endTime":1960.339,"body":"So reflect on that and say, how can"},{"startTime":1954.789,"endTime":1960.339,"body":"my approach lend the team to succeed?"},{"startTime":1960.359,"endTime":1964.829,"body":"Don't say to yourself, how can my"},{"startTime":1960.359,"endTime":1964.829,"body":"approach lend me to be successful?"},{"startTime":1964.829,"endTime":1967.459,"body":"When you talk about me,"},{"startTime":1964.829,"endTime":1967.459,"body":"yeah, you've already failed."},{"startTime":1967.689,"endTime":1973.269,"body":"Yeah, personal conflicts, is a tough,"},{"startTime":1967.689,"endTime":1973.269,"body":"tough topic because it requires a skill"},{"startTime":1973.279,"endTime":1978.469,"body":"that in corporate America people try to"},{"startTime":1973.279,"endTime":1978.469,"body":"hide from, which is conflict resolution."},{"startTime":1978.619,"endTime":1981.739,"body":"People normally try to just hide from"},{"startTime":1978.619,"endTime":1981.739,"body":"conflicts and hope that they'll go away."},{"startTime":1981.954,"endTime":1985.044,"body":"That's right, that, that hope that"},{"startTime":1981.954,"endTime":1985.044,"body":"they don't even get involved in them."},{"startTime":1985.144,"endTime":1985.564,"body":"Yeah."},{"startTime":1985.604,"endTime":1988.484,"body":"The thing I want to talk about personal"},{"startTime":1985.604,"endTime":1988.484,"body":"conflicts, this is really the last thing."},{"startTime":1988.484,"endTime":1989.714,"body":"It's a failing strategy, I think, yeah."},{"startTime":1989.824,"endTime":1990.964,"body":"It's a very failing strategy."},{"startTime":1991.134,"endTime":1994.694,"body":"So the thing about this is when you"},{"startTime":1991.134,"endTime":1994.694,"body":"talk about personal conflicts, you"},{"startTime":1994.714,"endTime":1996.994,"body":"merely look at you and them, right?"},{"startTime":1997.004,"endTime":1998.874,"body":"And you say, well, why are"},{"startTime":1997.004,"endTime":1998.874,"body":"they doing what they're doing?"},{"startTime":1999.054,"endTime":1999.674,"body":"Yeah, right."},{"startTime":2000.014,"endTime":2000.624,"body":"Stop!"},{"startTime":2000.774,"endTime":2001.514,"body":"Don't do that!"},{"startTime":2001.664,"endTime":2004.034,"body":"Look at it and say, we have a conflict."},{"startTime":2004.184,"endTime":2008.394,"body":"Me and Fred, or Mary, or"},{"startTime":2004.184,"endTime":2008.394,"body":"whatever, Joseph, Josephine."},{"startTime":2008.544,"endTime":2010.354,"body":"And say, why am I?"},{"startTime":2010.504,"endTime":2011.824,"body":"Doing what I'm doing, right?"},{"startTime":2011.884,"endTime":2014.554,"body":"If you think about it from that"},{"startTime":2011.884,"endTime":2014.554,"body":"standpoint, you'll immediately"},{"startTime":2014.554,"endTime":2019.414,"body":"come to the realization that you're"},{"startTime":2014.554,"endTime":2019.414,"body":"overtly bringing into the equation"},{"startTime":2019.414,"endTime":2021.674,"body":"something that is forcing the issue."},{"startTime":2021.824,"endTime":2024.854,"body":"If you're forcing the issue and"},{"startTime":2021.824,"endTime":2024.854,"body":"they're not willing to go along"},{"startTime":2024.854,"endTime":2026.634,"body":"with it, now turn it around."},{"startTime":2026.644,"endTime":2028.864,"body":"If they're forcing the issue,"},{"startTime":2026.644,"endTime":2028.864,"body":"will you go along with it?"},{"startTime":2029.014,"endTime":2030.294,"body":"Likely not, right?"},{"startTime":2030.624,"endTime":2032.954,"body":"So, think about it from that standpoint."},{"startTime":2032.974,"endTime":2034.674,"body":"Personal conflicts are just that."},{"startTime":2034.694,"endTime":2035.544,"body":"They're personal."},{"startTime":2035.694,"endTime":2037.654,"body":"They don't have to be conflicts."},{"startTime":2037.874,"endTime":2039.574,"body":"They can be disagreements, right?"},{"startTime":2039.614,"endTime":2042.239,"body":"But ... It's all about how you"},{"startTime":2039.614,"endTime":2042.239,"body":"approach it at the end of the day."},{"startTime":2042.389,"endTime":2044.159,"body":"What are you in the long run?"},{"startTime":2044.159,"endTime":2045.249,"body":"What are you in there for?"},{"startTime":2045.309,"endTime":2046.929,"body":"Are you in there for personal glory?"},{"startTime":2046.939,"endTime":2049.659,"body":"Are you in there for the"},{"startTime":2046.939,"endTime":2049.659,"body":"organizational success?"},{"startTime":2049.689,"endTime":2050.819,"body":"The team success?"},{"startTime":2050.969,"endTime":2051.979,"body":"Decide that for yourself."},{"startTime":2052.129,"endTime":2053.029,"body":"Please let us know."},{"startTime":2053.179,"endTime":2053.509,"body":"That's right."},{"startTime":2053.779,"endTime":2054.489,"body":"I think we're done here."},{"startTime":2054.489,"endTime":2054.569,"body":"Right?"},{"startTime":2054.789,"endTime":2055.339,"body":"I think we are."},{"startTime":2055.389,"endTime":2058.179,"body":"But what is great is"},{"startTime":2055.389,"endTime":2058.179,"body":"subscribing to the podcast."},{"startTime":2058.189,"endTime":2063.239,"body":"Subscribe and like below, and let us know"},{"startTime":2058.189,"endTime":2063.239,"body":"what else you'd like us to talk about."},{"startTime":2063.249,"endTime":2063.619,"body":"That's true."},{"startTime":2063.629,"endTime":2064.799,"body":"Because we are game."},{"startTime":2064.839,"endTime":2064.919,"body":"That's true."},{"startTime":2064.919,"endTime":2066.849,"body":"And we'll charge a whole lot of money."},{"startTime":2067.079,"endTime":2067.299,"body":"Nope."},{"startTime":2067.449,"endTime":2068.639,"body":"Stay safe and."},{"startTime":2068.689,"endTime":2069.639,"body":"Stay thirsty, my friend."}]}