{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":2.459,"body":"have you ever heard of a"},{"startTime":0.0,"endTime":2.459,"body":"little company called Palantir?"},{"startTime":2.789,"endTime":3.33,"body":"I have."},{"startTime":3.359,"endTime":5.28,"body":"They may or may not"},{"startTime":3.359,"endTime":5.28,"body":"be evil, but we're not"},{"startTime":5.28,"endTime":5.94,"body":"talking about that today."},{"startTime":5.94,"endTime":6.6,"body":"Don't get excited."},{"startTime":6.6,"endTime":8.48,"body":"We're not judge of Yeah,"},{"startTime":6.6,"endTime":8.48,"body":"yeah, we would never do that."},{"startTime":8.78,"endTime":9.8,"body":"Not on a Tuesday"},{"startTime":13.682,"endTime":16.543,"body":"this article's from 2020, but"},{"startTime":13.682,"endTime":16.543,"body":"they were hailed in the media"},{"startTime":16.543,"endTime":19.993,"body":"for having forward deployed"},{"startTime":16.543,"endTime":19.993,"body":"software engineers, calling"},{"startTime":19.993,"endTime":23.647,"body":"them out as like a model for"},{"startTime":19.993,"endTime":23.647,"body":"a great way to work with your"},{"startTime":23.647,"endTime":26.047,"body":"engineers where they, we work"},{"startTime":23.647,"endTime":26.047,"body":"directly at the customer and"},{"startTime":26.047,"endTime":28.587,"body":"I can't remember exactly the"},{"startTime":26.047,"endTime":28.587,"body":"article I read, but it was"},{"startTime":28.587,"endTime":32.082,"body":"like, you agileists should be"},{"startTime":28.587,"endTime":32.082,"body":"like, lauding them for working"},{"startTime":32.082,"endTime":34.472,"body":"directly with the customer and"},{"startTime":32.082,"endTime":34.472,"body":"it's closest to the roots of"},{"startTime":34.472,"endTime":35.462,"body":"what y'all are looking for."},{"startTime":35.462,"endTime":38.292,"body":"And, I looked at it and I"},{"startTime":35.462,"endTime":38.292,"body":"said, should I be impressed?"},{"startTime":38.342,"endTime":40.982,"body":"When I first read this"},{"startTime":38.342,"endTime":40.982,"body":"article, I didn't come away"},{"startTime":40.982,"endTime":44.312,"body":"with the impression that this"},{"startTime":40.982,"endTime":44.312,"body":"is groundbreaking stuff that"},{"startTime":44.312,"endTime":48.062,"body":"this is not anything new,"},{"startTime":44.312,"endTime":48.062,"body":"but the terminology is Right."},{"startTime":48.062,"endTime":51.782,"body":"Ford deployed software engineer,"},{"startTime":48.062,"endTime":51.782,"body":"you're not behind enemy lines"},{"startTime":51.782,"endTime":53.042,"body":"or anything for god's sake."},{"startTime":53.047,"endTime":55.672,"body":"Sure, sure so they've just"},{"startTime":53.047,"endTime":55.672,"body":"added this kind of vernacular"},{"startTime":55.672,"endTime":59.812,"body":"around it, but also the, the"},{"startTime":55.672,"endTime":59.812,"body":"crux of it is these engineers"},{"startTime":59.812,"endTime":63.622,"body":"are again, another vernac"},{"startTime":59.812,"endTime":63.622,"body":"embedded with customers."},{"startTime":63.732,"endTime":66.867,"body":"Where, where, where was it that"},{"startTime":63.732,"endTime":66.867,"body":"we've seen this before, right?"},{"startTime":66.957,"endTime":70.467,"body":"In the past where engineers"},{"startTime":66.957,"endTime":70.467,"body":"would go out with the"},{"startTime":70.467,"endTime":74.007,"body":"salespeople and work directly"},{"startTime":70.467,"endTime":74.007,"body":"with the customers, even"},{"startTime":74.007,"endTime":75.717,"body":"in the early lifecycle."},{"startTime":75.717,"endTime":76.527,"body":"Oh, don't sales, right?"},{"startTime":76.527,"endTime":80.067,"body":"Don't say that on Reddit"},{"startTime":76.527,"endTime":80.067,"body":"because they were very vehement"},{"startTime":80.067,"endTime":82.947,"body":"about they, this is not a"},{"startTime":80.067,"endTime":82.947,"body":"sales engineering position."},{"startTime":83.167,"endTime":85.197,"body":"We're gonna read the article"},{"startTime":83.167,"endTime":85.197,"body":"and get into that the article"},{"startTime":85.197,"endTime":87.357,"body":"is on blog.palantir.com."},{"startTime":87.637,"endTime":89.467,"body":"I'll put a link in"},{"startTime":87.637,"endTime":89.467,"body":"the show description."},{"startTime":89.917,"endTime":91.597,"body":"All right, so I put the"},{"startTime":89.917,"endTime":91.597,"body":"article on the screen."},{"startTime":91.597,"endTime":94.057,"body":"It's called A Day in the"},{"startTime":91.597,"endTime":94.057,"body":"Life of a Palantir Forward"},{"startTime":94.057,"endTime":95.257,"body":"deployed Software Engineer."},{"startTime":95.257,"endTime":97.297,"body":"It's from November 2nd, 2020."},{"startTime":97.567,"endTime":98.317,"body":"It's quite old."},{"startTime":98.317,"endTime":101.267,"body":"I mean like in terms of"},{"startTime":98.317,"endTime":101.267,"body":"following the current trends"},{"startTime":101.297,"endTime":105.987,"body":"blogosphere, it's like 15 ice"},{"startTime":101.297,"endTime":105.987,"body":"ages ago at least but it starts"},{"startTime":105.987,"endTime":109.107,"body":"off by saying Brian is a forward"},{"startTime":105.987,"endTime":109.107,"body":"deployed software engineer."},{"startTime":109.107,"endTime":109.852,"body":"That's me, by the way."},{"startTime":110.097,"endTime":112.347,"body":"Brian is a forward deployed"},{"startTime":110.097,"endTime":112.347,"body":"software engineer at"},{"startTime":112.347,"endTime":115.587,"body":"Palantir, currently focused"},{"startTime":112.347,"endTime":115.587,"body":"on delivering data integration"},{"startTime":115.587,"endTime":118.527,"body":"solutions to a US Department"},{"startTime":115.587,"endTime":118.527,"body":"of Defense customer."},{"startTime":118.677,"endTime":122.157,"body":"We sat down with Brian to learn"},{"startTime":118.677,"endTime":122.157,"body":"about the FDSE role in his"},{"startTime":122.157,"endTime":124.197,"body":"day-to-day life at Palantir."},{"startTime":124.497,"endTime":126.207,"body":"That's what the whole"},{"startTime":124.497,"endTime":126.207,"body":"article is gonna be about."},{"startTime":126.417,"endTime":127.287,"body":"So what is this role?"},{"startTime":127.287,"endTime":128.187,"body":"What do these people do?"},{"startTime":128.187,"endTime":128.457,"body":"Okay."},{"startTime":128.637,"endTime":130.497,"body":"You're a forward deployed"},{"startTime":128.637,"endTime":130.497,"body":"software engineer."},{"startTime":130.527,"endTime":131.367,"body":"What is that?"},{"startTime":131.667,"endTime":135.147,"body":"Forward deployed software"},{"startTime":131.667,"endTime":135.147,"body":"engineer, FDSE, or quote,"},{"startTime":135.237,"endTime":139.077,"body":"Delta is a software engineer"},{"startTime":135.237,"endTime":139.077,"body":"who embeds directly with our"},{"startTime":139.077,"endTime":142.618,"body":"customers to configure Palantirs"},{"startTime":139.077,"endTime":142.618,"body":"existing software platforms to"},{"startTime":142.647,"endTime":145.287,"body":"solve their toughest problems"},{"startTime":142.647,"endTime":145.287,"body":"while a traditional software"},{"startTime":145.287,"endTime":149.128,"body":"engineer or dev, that's,"},{"startTime":145.287,"endTime":149.128,"body":"they didn't put SWE on here."},{"startTime":149.407,"endTime":150.108,"body":"SWEeee."},{"startTime":150.132,"endTime":151.168,"body":"My, my favorite."},{"startTime":151.317,"endTime":151.977,"body":"My favorite."},{"startTime":152.007,"endTime":152.128,"body":"Yes."},{"startTime":152.137,"endTime":154.507,"body":"Shortening of dev focuses"},{"startTime":152.137,"endTime":154.507,"body":"on creating a single"},{"startTime":154.507,"endTime":156.157,"body":"capability that can be"},{"startTime":154.507,"endTime":156.157,"body":"used for many customers."},{"startTime":156.487,"endTime":160.477,"body":"F DSEs focus on enabling"},{"startTime":156.487,"endTime":160.477,"body":"many capabilities for"},{"startTime":160.537,"endTime":161.438,"body":"a single customer."},{"startTime":161.887,"endTime":164.737,"body":"We are deployed across"},{"startTime":161.887,"endTime":164.737,"body":"many industries and problem"},{"startTime":164.737,"endTime":167.347,"body":"domains, so the breadth"},{"startTime":164.737,"endTime":167.347,"body":"of projects we tackle is"},{"startTime":167.347,"endTime":168.667,"body":"large and always evolving."},{"startTime":168.877,"endTime":171.457,"body":"Since joining Palantir, I've"},{"startTime":168.877,"endTime":171.457,"body":"had the chance to work across"},{"startTime":171.457,"endTime":173.737,"body":"cyber healthcare and defense."},{"startTime":174.037,"endTime":177.488,"body":"So he's a sales engineer,"},{"startTime":174.037,"endTime":177.488,"body":"like a post-sales engineer."},{"startTime":177.488,"endTime":178.388,"body":"What, what do they used to call?"},{"startTime":178.388,"endTime":180.548,"body":"The people that came in after"},{"startTime":178.388,"endTime":180.548,"body":"sales sold the contract, but"},{"startTime":180.548,"endTime":182.858,"body":"the people that had to set"},{"startTime":180.548,"endTime":182.858,"body":"them up because they would"},{"startTime":182.868,"endTime":185.357,"body":"you would sell the contract,"},{"startTime":182.868,"endTime":185.357,"body":"but then people would come"},{"startTime":185.357,"endTime":187.247,"body":"in and have to set you up and"},{"startTime":185.357,"endTime":187.247,"body":"get you functioning before"},{"startTime":187.247,"endTime":188.867,"body":"the, they would cash a check."},{"startTime":189.243,"endTime":191.493,"body":"Are the, is that the sales"},{"startTime":189.243,"endTime":191.493,"body":"engineering team or It was"},{"startTime":191.493,"endTime":192.632,"body":"professional services team."},{"startTime":192.632,"endTime":194.832,"body":"It a number of different"},{"startTime":192.632,"endTime":194.832,"body":"different titles so, so"},{"startTime":194.832,"endTime":197.157,"body":"sometimes they were called"},{"startTime":194.832,"endTime":197.157,"body":"pre-sales engineers, uhhuh"},{"startTime":197.382,"endTime":200.322,"body":"because you hadn't quite pinned"},{"startTime":197.382,"endTime":200.322,"body":"the contract at that point."},{"startTime":200.772,"endTime":203.623,"body":"Sales engineers, because they"},{"startTime":200.772,"endTime":203.623,"body":"go out with the sales team."},{"startTime":203.673,"endTime":206.553,"body":"And do this stuff again, not"},{"startTime":203.673,"endTime":206.553,"body":"before the contract signed"},{"startTime":206.553,"endTime":209.253,"body":"necessarily, but it starts"},{"startTime":206.553,"endTime":209.253,"body":"before the contracts signed."},{"startTime":209.582,"endTime":213.873,"body":"So maybe they'll go out to like"},{"startTime":209.582,"endTime":213.873,"body":"exhibitions or conferences or"},{"startTime":213.873,"endTime":215.102,"body":"whatever, and set up a demo."},{"startTime":215.102,"endTime":217.952,"body":"When a customer comes in and"},{"startTime":215.102,"endTime":217.952,"body":"they're interested, they engage"},{"startTime":217.952,"endTime":222.422,"body":"with the customer, not at the"},{"startTime":217.952,"endTime":222.422,"body":"high holistic sales level,"},{"startTime":222.872,"endTime":226.082,"body":"but deeper in, in their data,"},{"startTime":222.872,"endTime":226.082,"body":"in their, in their company."},{"startTime":226.082,"endTime":226.142,"body":"Yeah."},{"startTime":226.142,"endTime":228.452,"body":"So if you have technical"},{"startTime":226.142,"endTime":228.452,"body":"folks in the audience that"},{"startTime":228.512,"endTime":230.732,"body":"are engaging with these"},{"startTime":228.512,"endTime":230.732,"body":"people, they can actually"},{"startTime":230.732,"endTime":232.503,"body":"talk the same language, right?"},{"startTime":232.503,"endTime":235.797,"body":"Mm-hmm . used to be called"},{"startTime":232.503,"endTime":235.797,"body":"sales engineer, right?"},{"startTime":236.188,"endTime":238.767,"body":"Or pre-sales engineer,"},{"startTime":236.188,"endTime":238.767,"body":"some variation thereof."},{"startTime":238.772,"endTime":240.822,"body":"Presale , pre-sales is before"},{"startTime":238.772,"endTime":240.822,"body":"the contract is signed."},{"startTime":240.923,"endTime":243.842,"body":"And then whatever comes after"},{"startTime":240.923,"endTime":243.842,"body":"presales is like good luck kid."},{"startTime":243.923,"endTime":244.613,"body":"You're on your own."},{"startTime":244.712,"endTime":247.832,"body":"It's just professional services"},{"startTime":244.712,"endTime":247.832,"body":"of which the company puts in"},{"startTime":247.832,"endTime":250.442,"body":"the contract you get a certain"},{"startTime":247.832,"endTime":250.442,"body":"number of hours or months What"},{"startTime":250.442,"endTime":253.292,"body":"do they used to call hypercare"},{"startTime":250.442,"endTime":253.292,"body":"after the main period is over?"},{"startTime":253.292,"endTime":253.682,"body":"That kinda stuff."},{"startTime":253.732,"endTime":258.922,"body":"When I was at a utility I worked"},{"startTime":253.732,"endTime":258.922,"body":"with teams from Deloitte and"},{"startTime":258.922,"endTime":265.313,"body":"IBM and pwc, and there was"},{"startTime":258.922,"endTime":265.313,"body":"another place teams from all"},{"startTime":265.313,"endTime":267.813,"body":"the big consulting firms I don't"},{"startTime":265.313,"endTime":267.813,"body":"think I ever, I don't think"},{"startTime":267.813,"endTime":269.853,"body":"I work with a McKenzie team."},{"startTime":270.333,"endTime":270.843,"body":"I don't think."},{"startTime":271.043,"endTime":273.233,"body":"And they all had"},{"startTime":271.043,"endTime":273.233,"body":"people like this."},{"startTime":273.293,"endTime":273.923,"body":"Oh I'm sorry."},{"startTime":273.923,"endTime":276.853,"body":"The other one was,"},{"startTime":273.923,"endTime":276.853,"body":"s-A-P-S-A-P was the other one."},{"startTime":277.293,"endTime":281.103,"body":"And they embed people like they,"},{"startTime":277.293,"endTime":281.103,"body":"they make a sale and that sale"},{"startTime":281.103,"endTime":283.813,"body":"is like, I get like vendors"},{"startTime":281.103,"endTime":283.813,"body":"like IBM, stuff like that."},{"startTime":283.813,"endTime":285.703,"body":"They don't, well, IBM's"},{"startTime":283.813,"endTime":285.703,"body":"a bad example, like"},{"startTime":285.703,"endTime":286.633,"body":"vendors like Deloitte."},{"startTime":286.723,"endTime":288.013,"body":"They're not selling"},{"startTime":286.723,"endTime":288.013,"body":"you any technology."},{"startTime":288.063,"endTime":290.433,"body":"They're selling you professional"},{"startTime":288.063,"endTime":290.433,"body":"services to implement something."},{"startTime":290.733,"endTime":293.583,"body":"The SAP folks, on the other"},{"startTime":290.733,"endTime":293.583,"body":"hand, they are selling you"},{"startTime":293.583,"endTime":296.823,"body":"technology like you lease and"},{"startTime":293.583,"endTime":296.823,"body":"services, they call it solutions"},{"startTime":296.853,"endTime":299.473,"body":", and services , and you get"},{"startTime":296.853,"endTime":299.473,"body":"basically the people that they"},{"startTime":299.473,"endTime":303.553,"body":"have there on site with you"},{"startTime":299.473,"endTime":303.553,"body":"need them to be experts at their"},{"startTime":303.553,"endTime":307.903,"body":"database design when they add"},{"startTime":303.553,"endTime":307.903,"body":"modules and integrate their"},{"startTime":307.903,"endTime":310.783,"body":"tables with your tables and tell"},{"startTime":307.903,"endTime":310.783,"body":"you exactly what primary keys"},{"startTime":310.783,"endTime":311.593,"body":"to go with and stuff like that."},{"startTime":311.593,"endTime":313.333,"body":"It's like you could"},{"startTime":311.593,"endTime":313.333,"body":"do it on your own."},{"startTime":313.333,"endTime":314.648,"body":"You could learn to"},{"startTime":313.333,"endTime":314.648,"body":"do it on your own."},{"startTime":314.648,"endTime":317.183,"body":"It's a tough road with complex"},{"startTime":314.648,"endTime":317.183,"body":"systems like SAP for example,"},{"startTime":317.183,"endTime":320.433,"body":"it so it's difficult to get"},{"startTime":317.183,"endTime":320.433,"body":"there quickly without this help"},{"startTime":320.433,"endTime":323.343,"body":"which is why these companies"},{"startTime":320.433,"endTime":323.343,"body":"and SAP P is a great example."},{"startTime":323.593,"endTime":325.693,"body":"They don't just sell"},{"startTime":323.593,"endTime":325.693,"body":"you the software, right?"},{"startTime":325.693,"endTime":326.953,"body":"They sell you a solution."},{"startTime":326.953,"endTime":329.443,"body":"So the software is part of"},{"startTime":326.953,"endTime":329.443,"body":"it, but also some services"},{"startTime":329.443,"endTime":331.693,"body":"are part of it where"},{"startTime":329.443,"endTime":331.693,"body":"these people are embedded."},{"startTime":331.993,"endTime":335.443,"body":"As the article says with"},{"startTime":331.993,"endTime":335.443,"body":"the customer to synthesize"},{"startTime":335.443,"endTime":338.053,"body":"and customize a solution"},{"startTime":335.443,"endTime":338.053,"body":"to solve the customer's"},{"startTime":338.053,"endTime":339.173,"body":"specific problems yeah."},{"startTime":339.633,"endTime":342.363,"body":"But if you look at the actual"},{"startTime":339.633,"endTime":342.363,"body":"software that, that comes"},{"startTime":342.363,"endTime":344.973,"body":"out of the box, it won't"},{"startTime":342.363,"endTime":344.973,"body":"solve anybody's specific"},{"startTime":344.973,"endTime":346.053,"body":"problems necessarily."},{"startTime":346.103,"endTime":348.488,"body":"Alright, let me continue"},{"startTime":346.103,"endTime":348.488,"body":"with the article 'cause it's"},{"startTime":348.488,"endTime":349.718,"body":"not really a long article."},{"startTime":349.718,"endTime":351.968,"body":"Iterating closely with customers"},{"startTime":349.718,"endTime":351.968,"body":"across the various industries"},{"startTime":351.968,"endTime":354.908,"body":"requires a unique and broad"},{"startTime":351.968,"endTime":354.908,"body":"skillset ranging from software"},{"startTime":354.908,"endTime":357.788,"body":"development to data engineering"},{"startTime":354.908,"endTime":357.788,"body":"to customer engagement and"},{"startTime":357.788,"endTime":360.278,"body":"creative problem solving , if"},{"startTime":357.788,"endTime":360.278,"body":"this person is sitting in the"},{"startTime":360.278,"endTime":362.288,"body":"room, I would like to poke"},{"startTime":360.278,"endTime":362.288,"body":"and prod and say, really?"},{"startTime":362.337,"endTime":363.837,"body":"Tell me a little"},{"startTime":362.337,"endTime":363.837,"body":"more about your."},{"startTime":364.138,"endTime":366.928,"body":"Data engineering that"},{"startTime":364.138,"endTime":366.928,"body":"you do at this customer?"},{"startTime":366.928,"endTime":370.198,"body":"Like is it like setting"},{"startTime":366.928,"endTime":370.198,"body":"up ETL pipelines and doing"},{"startTime":370.198,"endTime":372.988,"body":"transforms and stuff like that"},{"startTime":370.198,"endTime":372.988,"body":"at a broad, massive scale?"},{"startTime":373.288,"endTime":376.318,"body":"Or are you like taking in a"},{"startTime":373.288,"endTime":376.318,"body":"spreadsheet once in a while?"},{"startTime":376.373,"endTime":377.573,"body":"Like what kind of"},{"startTime":376.373,"endTime":377.573,"body":"data engineering are"},{"startTime":377.573,"endTime":378.022,"body":"you talking about?"},{"startTime":378.022,"endTime":380.303,"body":"Like how much of this"},{"startTime":378.022,"endTime":380.303,"body":"is like sales bluster?"},{"startTime":380.453,"endTime":380.543,"body":"Mm-hmm."},{"startTime":380.843,"endTime":382.403,"body":"And how much is like"},{"startTime":380.843,"endTime":382.403,"body":"actual real work?"},{"startTime":382.403,"endTime":382.673,"body":"Okay."},{"startTime":382.883,"endTime":384.923,"body":"I need to address questions"},{"startTime":382.883,"endTime":384.923,"body":"like what products are we"},{"startTime":384.923,"endTime":386.273,"body":"deploying for this use case?"},{"startTime":386.273,"endTime":387.203,"body":"Why are we deploying them?"},{"startTime":387.443,"endTime":389.813,"body":"How will we spin up"},{"startTime":387.443,"endTime":389.813,"body":"workflows that utilize these"},{"startTime":389.813,"endTime":392.423,"body":"products to address the"},{"startTime":389.813,"endTime":392.423,"body":"customer's specific needs?"},{"startTime":392.903,"endTime":396.263,"body":"As f DSEs, not only do we need"},{"startTime":392.903,"endTime":396.263,"body":"to be able to answer these"},{"startTime":396.263,"endTime":399.303,"body":"questions, but we actually"},{"startTime":396.263,"endTime":399.303,"body":"implement the solution in"},{"startTime":399.353,"endTime":400.703,"body":"collaboration with end users."},{"startTime":401.003,"endTime":401.393,"body":"Okay."},{"startTime":401.663,"endTime":404.158,"body":"I dunno, I don't, nothing"},{"startTime":401.663,"endTime":404.158,"body":"new there that really like"},{"startTime":404.458,"endTime":407.308,"body":"shakes my, no, I mean the"},{"startTime":404.458,"endTime":407.308,"body":"qualities that these people"},{"startTime":407.308,"endTime":410.068,"body":"bring aren't just the"},{"startTime":407.308,"endTime":410.068,"body":"technology that their company"},{"startTime":410.068,"endTime":413.068,"body":"is offering or technology"},{"startTime":410.068,"endTime":413.068,"body":"in general, even Right."},{"startTime":413.118,"endTime":415.758,"body":"A key quality is really just"},{"startTime":413.118,"endTime":415.758,"body":"listening to the customer,"},{"startTime":415.758,"endTime":416.958,"body":"understanding their pain points."},{"startTime":416.958,"endTime":417.048,"body":"Mm-hmm."},{"startTime":417.288,"endTime":420.348,"body":"And then figuring out how"},{"startTime":417.288,"endTime":420.348,"body":"they can be solved using"},{"startTime":420.348,"endTime":422.358,"body":"a mix of technical pieces."},{"startTime":422.358,"endTime":422.628,"body":"Right?"},{"startTime":422.658,"endTime":422.718,"body":"Yeah."},{"startTime":422.718,"endTime":424.638,"body":"Starting with your own"},{"startTime":422.718,"endTime":424.638,"body":"company's technology."},{"startTime":424.758,"endTime":424.878,"body":"Yeah."},{"startTime":424.908,"endTime":426.738,"body":"But then anything else"},{"startTime":424.908,"endTime":426.738,"body":"that might be needed."},{"startTime":427.088,"endTime":429.248,"body":"I mean, that sounds like"},{"startTime":427.088,"endTime":429.248,"body":"a consultant with like"},{"startTime":429.248,"endTime":431.468,"body":"a proprietary package of"},{"startTime":429.248,"endTime":431.468,"body":"software that comes with"},{"startTime":431.468,"endTime":434.708,"body":"them so I'm a consultant and"},{"startTime":431.468,"endTime":434.708,"body":"I've got a bunch of software"},{"startTime":434.708,"endTime":437.858,"body":"and services like that come"},{"startTime":434.708,"endTime":437.858,"body":"with me that I can draw on."},{"startTime":437.868,"endTime":439.938,"body":"I told this story when we were"},{"startTime":437.868,"endTime":439.938,"body":"prepping for this episode."},{"startTime":439.978,"endTime":442.358,"body":"I used to work for a company"},{"startTime":439.978,"endTime":442.358,"body":"that had this particular"},{"startTime":442.358,"endTime":443.918,"body":"software package called Gateway."},{"startTime":444.338,"endTime":445.988,"body":"And Gateway was"},{"startTime":444.338,"endTime":445.988,"body":"exactly what it was."},{"startTime":446.228,"endTime":449.523,"body":"It was the gateway between a"},{"startTime":446.228,"endTime":449.523,"body":"bunch of external services,"},{"startTime":449.823,"endTime":451.658,"body":"APIs, mailboxes, yeah."},{"startTime":451.808,"endTime":454.808,"body":"Fax machines, like"},{"startTime":451.808,"endTime":454.808,"body":"dozens of things, right?"},{"startTime":455.198,"endTime":459.488,"body":". And you can configure"},{"startTime":455.198,"endTime":459.488,"body":"this gateway service with"},{"startTime":459.488,"endTime":460.718,"body":"like a million plugins."},{"startTime":460.718,"endTime":463.118,"body":"You can make it as complex"},{"startTime":460.718,"endTime":463.118,"body":"as you want, but you could"},{"startTime":463.118,"endTime":464.798,"body":"also make it as simple"},{"startTime":463.118,"endTime":464.798,"body":"as you want hey, just"},{"startTime":464.798,"endTime":466.238,"body":"monitor this email inbox."},{"startTime":466.288,"endTime":468.838,"body":". And whenever someone sends"},{"startTime":466.288,"endTime":468.838,"body":"me an email, grab it and"},{"startTime":468.838,"endTime":472.008,"body":"orchestrate it through the"},{"startTime":468.838,"endTime":472.008,"body":"workflow pipeline of like if"},{"startTime":472.008,"endTime":473.298,"body":"it's got this, then do this."},{"startTime":473.298,"endTime":475.908,"body":"If it doesn't have that, then"},{"startTime":473.298,"endTime":475.908,"body":"do whatever , this is a lot"},{"startTime":475.908,"endTime":477.638,"body":"of that kind of thing I've"},{"startTime":475.908,"endTime":477.638,"body":"got this software, it's really"},{"startTime":477.638,"endTime":481.538,"body":"powerful, but by itself, if"},{"startTime":477.638,"endTime":481.538,"body":"you don't put any inputs and"},{"startTime":481.538,"endTime":483.038,"body":"outputs, it doesn't do anything."},{"startTime":483.038,"endTime":483.938,"body":"It doesn't do anything."},{"startTime":483.938,"endTime":483.998,"body":"Yeah."},{"startTime":483.998,"endTime":487.448,"body":"And also If you just put the"},{"startTime":483.998,"endTime":487.448,"body":"simplest inputs and simplest"},{"startTime":487.448,"endTime":490.148,"body":"outputs, you're not gonna"},{"startTime":487.448,"endTime":490.148,"body":"get any real leverage with"},{"startTime":490.148,"endTime":492.488,"body":"the system where if you"},{"startTime":490.148,"endTime":492.488,"body":"know how to configure it,"},{"startTime":492.488,"endTime":495.558,"body":"it can really relieve a lot"},{"startTime":492.488,"endTime":495.558,"body":"of pressure for your users."},{"startTime":495.858,"endTime":495.978,"body":"You know?"},{"startTime":495.978,"endTime":496.098,"body":"Yeah."},{"startTime":496.098,"endTime":498.228,"body":"I mean, , those are very,"},{"startTime":496.098,"endTime":498.228,"body":"very common back in the"},{"startTime":498.228,"endTime":501.558,"body":"day these predictive sort"},{"startTime":498.228,"endTime":501.558,"body":"of workflow analysis and"},{"startTime":501.558,"endTime":504.337,"body":"management type of tools and"},{"startTime":501.558,"endTime":504.337,"body":"quite, a lot of it actually,"},{"startTime":504.337,"endTime":505.207,"body":"now that I think about it."},{"startTime":505.258,"endTime":508.648,"body":"It was not necessarily to do"},{"startTime":505.258,"endTime":508.648,"body":"with the proprietary software"},{"startTime":508.648,"endTime":511.018,"body":"that a vendor brings, although"},{"startTime":508.648,"endTime":511.018,"body":"that was at the center of"},{"startTime":511.018,"endTime":514.468,"body":"it, but around it there's"},{"startTime":511.018,"endTime":514.468,"body":"a lot of other bits and"},{"startTime":514.468,"endTime":515.698,"body":"pieces, right, that you can."},{"startTime":515.998,"endTime":518.368,"body":"Some of it was free,"},{"startTime":515.998,"endTime":518.368,"body":"some of it was just other"},{"startTime":518.368,"endTime":519.628,"body":"proprietary software."},{"startTime":519.928,"endTime":521.758,"body":"Like for example, you"},{"startTime":519.928,"endTime":521.758,"body":"might have needed Adobe"},{"startTime":521.758,"endTime":525.078,"body":"or something like that so"},{"startTime":521.758,"endTime":525.078,"body":"this was very, very common."},{"startTime":525.078,"endTime":527.358,"body":"But it's interesting you said"},{"startTime":525.078,"endTime":527.358,"body":"that sounds like a consultant"},{"startTime":527.358,"endTime":531.378,"body":"because in this article they're"},{"startTime":527.358,"endTime":531.378,"body":"refuting that, oh, here we go."},{"startTime":531.378,"endTime":533.388,"body":"In the next section,"},{"startTime":531.378,"endTime":533.388,"body":"lemme start right away."},{"startTime":533.438,"endTime":536.648,"body":"It says, is an FDSE"},{"startTime":533.438,"endTime":536.648,"body":"similar to a consultant?"},{"startTime":536.828,"endTime":537.908,"body":"No, not really."},{"startTime":538.058,"endTime":540.278,"body":"I think one of the things"},{"startTime":538.058,"endTime":540.278,"body":"that differentiates us from"},{"startTime":540.278,"endTime":543.998,"body":"consultants is how technically"},{"startTime":540.278,"endTime":543.998,"body":"creative we can be while"},{"startTime":543.998,"endTime":546.518,"body":"also delivering solutions"},{"startTime":543.998,"endTime":546.518,"body":"quickly in the hands."},{"startTime":546.548,"endTime":547.058,"body":"Hang on, hang on."},{"startTime":547.058,"endTime":547.508,"body":"Wait, wait."},{"startTime":548.138,"endTime":548.948,"body":"I almost jumped in there."},{"startTime":548.978,"endTime":551.018,"body":"Did you see the shot at"},{"startTime":548.978,"endTime":551.018,"body":"consultants there in the"},{"startTime":551.018,"endTime":554.708,"body":"hands of an FDSE Palantir's"},{"startTime":551.018,"endTime":554.708,"body":"products, Foundry and Gotham."},{"startTime":554.808,"endTime":557.958,"body":"Why is your product named"},{"startTime":554.808,"endTime":557.958,"body":"Gotham like really Batman?"},{"startTime":558.018,"endTime":559.608,"body":"The place where all"},{"startTime":558.018,"endTime":559.608,"body":"the evil people live"},{"startTime":559.608,"endTime":561.138,"body":"that Batman beats up."},{"startTime":561.138,"endTime":563.598,"body":"That's what you need,"},{"startTime":561.138,"endTime":563.598,"body":"Gotham City does."},{"startTime":563.608,"endTime":565.828,"body":", Does Batman live in"},{"startTime":563.608,"endTime":565.828,"body":"Gotham City or does he"},{"startTime":565.828,"endTime":566.968,"body":"live in Gotham Suburbs?"},{"startTime":567.313,"endTime":569.923,"body":"Because I need to know"},{"startTime":567.313,"endTime":569.923,"body":"these things like this."},{"startTime":570.223,"endTime":570.642,"body":"Nevermind."},{"startTime":570.777,"endTime":571.542,"body":"I know, I know."},{"startTime":571.542,"endTime":572.832,"body":"But he has quick transportation."},{"startTime":572.832,"endTime":573.343,"body":"I do know that."},{"startTime":573.343,"endTime":573.672,"body":"He does."},{"startTime":573.672,"endTime":574.093,"body":"He does."},{"startTime":574.243,"endTime":577.093,"body":"Our ready built playgrounds"},{"startTime":574.243,"endTime":577.093,"body":"that empower us to be"},{"startTime":577.093,"endTime":579.403,"body":"flexible and efficient"},{"startTime":577.093,"endTime":579.403,"body":"in how we solve problems."},{"startTime":579.403,"endTime":582.583,"body":"Unlike consultants, we can pull"},{"startTime":579.403,"endTime":582.583,"body":"most of the pieces together out"},{"startTime":582.583,"endTime":585.043,"body":"of the box, meaning we don't"},{"startTime":582.583,"endTime":585.043,"body":"need to reinvent the wheel for"},{"startTime":585.043,"endTime":588.553,"body":"each customer and spend years of"},{"startTime":585.043,"endTime":588.553,"body":"creating a patchwork solution."},{"startTime":588.643,"endTime":590.473,"body":"This sounds like someone"},{"startTime":588.643,"endTime":590.473,"body":"who's never been a consultant."},{"startTime":590.473,"endTime":591.043,"body":"Exactly."},{"startTime":591.163,"endTime":593.973,"body":"Instead, we can focus on"},{"startTime":591.163,"endTime":593.973,"body":"composing the right architecture"},{"startTime":594.183,"endTime":598.243,"body":"of features to supercharge users"},{"startTime":594.183,"endTime":598.243,"body":"this way, I'm creating software"},{"startTime":598.363,"endTime":601.303,"body":"that makes my customers more"},{"startTime":598.363,"endTime":601.303,"body":"uniquely able to do their jobs."},{"startTime":601.603,"endTime":601.893,"body":"Oh boy."},{"startTime":601.893,"endTime":601.958,"body":"Oh boy."},{"startTime":601.958,"endTime":603.548,"body":"Oh boy there's a"},{"startTime":601.958,"endTime":603.548,"body":"lot wrong with this."},{"startTime":603.548,"endTime":605.738,"body":"First of all, it doesn't sound"},{"startTime":603.548,"endTime":605.738,"body":"like he's creating software."},{"startTime":605.828,"endTime":607.028,"body":"He's configuring software."},{"startTime":607.058,"endTime":609.948,"body":"Yeah, he's setting up software"},{"startTime":607.058,"endTime":609.948,"body":"and second of all I don't"},{"startTime":609.948,"endTime":611.208,"body":"know any consultants that."},{"startTime":611.507,"endTime":613.968,"body":"Don't use outta the box stuff."},{"startTime":613.968,"endTime":616.757,"body":"Like very few consultants"},{"startTime":613.968,"endTime":616.757,"body":"are out there like truly"},{"startTime":616.757,"endTime":618.617,"body":"creating custom stuff."},{"startTime":618.807,"endTime":621.357,"body":"And also like you can tell"},{"startTime":618.807,"endTime":621.357,"body":"this article was written in"},{"startTime":621.357,"endTime":623.937,"body":"2020 'cause like consultants"},{"startTime":621.357,"endTime":623.937,"body":"now are just using chat gpt"},{"startTime":623.937,"endTime":626.487,"body":"to, yeah, let's just give them"},{"startTime":623.937,"endTime":626.487,"body":"the benefit of the doubt that"},{"startTime":626.487,"endTime":629.217,"body":"this was pre AI or chat GPT."},{"startTime":629.242,"endTime":631.477,"body":"But you know, there are a"},{"startTime":629.242,"endTime":631.477,"body":"couple of jabs in here on"},{"startTime":631.477,"endTime":634.357,"body":"consultants saying that"},{"startTime":631.477,"endTime":634.357,"body":"they're not technical or"},{"startTime":634.357,"endTime":637.207,"body":"necessarily have that prowess"},{"startTime":634.357,"endTime":637.207,"body":"to put these things together."},{"startTime":637.307,"endTime":639.017,"body":"I was gonna say only just"},{"startTime":637.307,"endTime":639.017,"body":"call it or what it is"},{"startTime":639.017,"endTime":641.207,"body":"only 'cause I worked in"},{"startTime":639.017,"endTime":641.207,"body":"consulting for a short time."},{"startTime":641.207,"endTime":641.867,"body":"Can I say that?"},{"startTime":641.867,"endTime":643.442,"body":", Watch out with this"},{"startTime":641.867,"endTime":643.442,"body":"kind of attitude."},{"startTime":643.442,"endTime":645.321,"body":"There's consultants that"},{"startTime":643.442,"endTime":645.321,"body":"are out there that are"},{"startTime":645.321,"endTime":646.401,"body":"gonna eat your lunch, man"},{"startTime":646.401,"endTime":646.461,"body":"yeah."},{"startTime":646.761,"endTime":647.211,"body":"Careful."},{"startTime":647.691,"endTime":647.961,"body":"Yep."},{"startTime":648.111,"endTime":648.561,"body":"Agreed."},{"startTime":648.561,"endTime":651.256,"body":"Absolutely., I completely"},{"startTime":648.561,"endTime":651.256,"body":"disagree that consultant,"},{"startTime":651.316,"endTime":652.876,"body":"this is not a consultant role."},{"startTime":652.936,"endTime":654.916,"body":"You are consulting"},{"startTime":652.936,"endTime":654.916,"body":"with the customer."},{"startTime":655.036,"endTime":657.196,"body":"You, yourself said you're"},{"startTime":655.036,"endTime":657.196,"body":"embedded with them."},{"startTime":657.346,"endTime":657.466,"body":"Right?"},{"startTime":657.466,"endTime":659.356,"body":"So what are you doing"},{"startTime":657.466,"endTime":659.356,"body":"working in a vacuum,?"},{"startTime":659.406,"endTime":659.706,"body":"Right."},{"startTime":659.706,"endTime":662.446,"body":"You're consulting now , the"},{"startTime":659.706,"endTime":662.446,"body":"technical aspect of it."},{"startTime":662.736,"endTime":665.856,"body":". Consultants do have technical"},{"startTime":662.736,"endTime":665.856,"body":"jobs, especially these ones"},{"startTime":665.856,"endTime":668.976,"body":"that are putting together bits"},{"startTime":665.856,"endTime":668.976,"body":"and pieces and synthesizing a"},{"startTime":669.456,"endTime":672.847,"body":"tailor made or bespoke solution"},{"startTime":669.456,"endTime":672.847,"body":"to solve the customer's unique"},{"startTime":672.847,"endTime":675.416,"body":"problems, I used to do that"},{"startTime":672.847,"endTime":675.416,"body":"for years when I was working in"},{"startTime":675.416,"endTime":677.126,"body":"the publishing sector, right?"},{"startTime":677.336,"endTime":679.406,"body":"There was a core piece of"},{"startTime":677.336,"endTime":679.406,"body":"software that didn't do anything"},{"startTime":679.406,"endTime":682.137,"body":"much if you just took it out"},{"startTime":679.406,"endTime":682.137,"body":"of the box, and implemented"},{"startTime":682.137,"endTime":686.516,"body":"it because every customer had"},{"startTime":682.137,"endTime":686.516,"body":"a unique circumstance with"},{"startTime":686.516,"endTime":690.207,"body":"their backend systems, the"},{"startTime":686.516,"endTime":690.207,"body":"ERPs, the financial systems."},{"startTime":690.207,"endTime":693.597,"body":"So you had to do this work,"},{"startTime":690.207,"endTime":693.597,"body":"and if you're not technical,"},{"startTime":693.597,"endTime":695.996,"body":"you couldn't do it even if"},{"startTime":693.597,"endTime":695.996,"body":"it meant doing things like."},{"startTime":696.252,"endTime":698.966,"body":"Writing scripts to make"},{"startTime":696.252,"endTime":698.966,"body":"all of this work right."},{"startTime":698.966,"endTime":702.416,"body":"Not necessarily compile code or"},{"startTime":698.966,"endTime":702.416,"body":"anything like that, they would"},{"startTime":702.476,"endTime":704.576,"body":"have to be updated all the time."},{"startTime":704.786,"endTime":708.116,"body":"No, this is writing scripts"},{"startTime":704.786,"endTime":708.116,"body":"and training them in how"},{"startTime":708.116,"endTime":710.816,"body":"you're doing it so they can be"},{"startTime":708.116,"endTime":710.816,"body":"self-sustaining going forward."},{"startTime":711.056,"endTime":711.266,"body":"Yeah."},{"startTime":711.566,"endTime":713.876,"body":"That's interesting that he"},{"startTime":711.566,"endTime":713.876,"body":"left the, the training piece."},{"startTime":713.926,"endTime":715.546,"body":"I, I wonder if we're"},{"startTime":713.926,"endTime":715.546,"body":"gonna hit that."},{"startTime":715.576,"endTime":716.116,"body":"He may have it."},{"startTime":716.116,"endTime":718.276,"body":"The training piece I don't"},{"startTime":716.116,"endTime":718.276,"body":"recall it though, so we'll see."},{"startTime":718.276,"endTime":720.746,"body":"Because I think that yeah, I,"},{"startTime":718.276,"endTime":720.746,"body":"we gotta write that one down"},{"startTime":720.746,"endTime":721.856,"body":"for a note to look back later."},{"startTime":721.866,"endTime":726.126,"body":"I'm interested if when he"},{"startTime":721.866,"endTime":726.126,"body":"leaves or his assignment."},{"startTime":726.276,"endTime":730.056,"body":"Is over I wonder if like the"},{"startTime":726.276,"endTime":730.056,"body":"company's just out on its own."},{"startTime":730.086,"endTime":732.576,"body":"they no longer can change"},{"startTime":730.086,"endTime":732.576,"body":"the Palantir products."},{"startTime":733.026,"endTime":735.836,"body":"Probably, I mean these"},{"startTime":733.026,"endTime":735.836,"body":"guys will probably wave the"},{"startTime":735.836,"endTime":737.066,"body":"change request flag, right?"},{"startTime":737.066,"endTime":737.336,"body":"Yeah."},{"startTime":737.341,"endTime":738.326,"body":"And say buy more hours."},{"startTime":738.386,"endTime":740.276,"body":"I wonder I, I guess the"},{"startTime":738.386,"endTime":740.276,"body":"business model is what"},{"startTime":740.276,"endTime":740.786,"body":"I'm wondering about."},{"startTime":740.786,"endTime":742.986,"body":"I wonder if, i'm wondering"},{"startTime":740.786,"endTime":742.986,"body":"how close this is to the"},{"startTime":743.016,"endTime":745.836,"body":"SAP business model where"},{"startTime":743.016,"endTime":745.836,"body":"basically like, they're not"},{"startTime":745.836,"endTime":749.526,"body":"really they don't really"},{"startTime":745.836,"endTime":749.526,"body":"encourage you to learn the"},{"startTime":749.556,"endTime":751.986,"body":"table structure and change it"},{"startTime":749.556,"endTime":751.986,"body":"yourself and stuff like that."},{"startTime":751.986,"endTime":754.146,"body":"They really want you"},{"startTime":751.986,"endTime":754.146,"body":"to call them and then"},{"startTime":754.146,"endTime":754.986,"body":"they come in and do it."},{"startTime":754.986,"endTime":758.236,"body":"It's the same as if you"},{"startTime":754.986,"endTime":758.236,"body":"ever work on a IBM series."},{"startTime":758.236,"endTime":760.796,"body":"I like, they don't really want"},{"startTime":758.236,"endTime":760.796,"body":"you adding RAM to the box."},{"startTime":760.796,"endTime":762.626,"body":"They don't really want you,"},{"startTime":760.796,"endTime":762.626,"body":"like they want you to call"},{"startTime":762.626,"endTime":765.506,"body":"them , A guy will come out"},{"startTime":762.626,"endTime":765.506,"body":"with a suitcase with the RAM"},{"startTime":765.506,"endTime":768.766,"body":"and put it in like this is"},{"startTime":765.506,"endTime":768.766,"body":"exactly, the tactic, I guess"},{"startTime":768.766,"endTime":771.586,"body":"to have the customer sign up"},{"startTime":768.766,"endTime":771.586,"body":"for a maintenance contract."},{"startTime":772.036,"endTime":772.396,"body":"Right?"},{"startTime":772.446,"endTime":773.181,"body":". So then makes sense."},{"startTime":773.181,"endTime":773.826,"body":"They'll say, well, call us."},{"startTime":773.826,"endTime":774.666,"body":"We'll take care of it."},{"startTime":774.666,"endTime":776.616,"body":"It's covered under your"},{"startTime":774.666,"endTime":776.616,"body":"maintenance, or only"},{"startTime":776.616,"endTime":777.456,"body":"this much is covered."},{"startTime":777.456,"endTime":779.311,"body":"or you go to a platinum"},{"startTime":777.456,"endTime":779.311,"body":"maintenance tier."},{"startTime":779.791,"endTime":781.831,"body":"Then we cover a bit more  that"},{"startTime":779.791,"endTime":781.831,"body":"doesn't shock me that they're"},{"startTime":781.831,"endTime":783.531,"body":"huge with the government"},{"startTime":781.831,"endTime":783.531,"body":"because that seems like a"},{"startTime":783.531,"endTime":785.091,"body":"sales pitch that would go"},{"startTime":783.531,"endTime":785.091,"body":"over well for the government"},{"startTime":785.091,"endTime":787.061,"body":"is like, you absorb no risk."},{"startTime":787.301,"endTime":787.601,"body":"Right."},{"startTime":787.841,"endTime":790.091,"body":"You know, you call us when"},{"startTime":787.841,"endTime":790.091,"body":"there's a problem, we'll send"},{"startTime":790.091,"endTime":792.821,"body":"the man with the suitcase out"},{"startTime":790.091,"endTime":792.821,"body":"and they'll fix everything."},{"startTime":792.821,"endTime":793.931,"body":"It's all on our dime."},{"startTime":794.291,"endTime":797.961,"body":"You know just like the old IBM"},{"startTime":794.291,"endTime":797.961,"body":"consultants that would come"},{"startTime":797.961,"endTime":800.811,"body":"out and all the rest is on"},{"startTime":797.961,"endTime":800.811,"body":"them, you don't pay anything."},{"startTime":801.111,"endTime":803.541,"body":"The SLA says we'll be out"},{"startTime":801.111,"endTime":803.541,"body":"there in a certain number of"},{"startTime":803.841,"endTime":807.741,"body":"hours or whatever depending"},{"startTime":803.841,"endTime":807.741,"body":"on the, the support tier."},{"startTime":807.746,"endTime":810.361,"body":"Yeah I guess the customer can"},{"startTime":807.746,"endTime":810.361,"body":"rest assure that the job will"},{"startTime":810.361,"endTime":812.851,"body":"be done in a timely manner"},{"startTime":810.361,"endTime":812.851,"body":"and it'll be done Right."},{"startTime":812.851,"endTime":816.751,"body":"Because the experts are doing it"},{"startTime":812.851,"endTime":816.751,"body":"right but meanwhile, the experts"},{"startTime":816.781,"endTime":820.411,"body":"like, and then now we change"},{"startTime":816.781,"endTime":820.411,"body":"the screen over to the experts."},{"startTime":820.411,"endTime":823.681,"body":"And the experts are like"},{"startTime":820.411,"endTime":823.681,"body":"a dude going like, alter"},{"startTime":823.681,"endTime":826.561,"body":"table, insert column."},{"startTime":826.861,"endTime":829.861,"body":"Sorry, I don't really have like"},{"startTime":826.861,"endTime":829.861,"body":"any hangup with SAP or anything."},{"startTime":829.861,"endTime":832.511,"body":"It's just, well I remember"},{"startTime":829.861,"endTime":832.511,"body":"clearly being at a work"},{"startTime":832.511,"endTime":835.331,"body":"center that like heavily used"},{"startTime":832.511,"endTime":835.331,"body":"SAP and it was just like,"},{"startTime":835.361,"endTime":836.531,"body":"it was this big black box."},{"startTime":836.561,"endTime":836.711,"body":"Yeah."},{"startTime":836.711,"endTime":838.781,"body":"It was a big black box and"},{"startTime":836.711,"endTime":838.781,"body":"everyone treated it like,"},{"startTime":838.841,"endTime":842.411,"body":"ooh, like the, we gotta have,"},{"startTime":838.841,"endTime":842.411,"body":"gotta get the SAP teams time."},{"startTime":842.411,"endTime":843.911,"body":"And it's, it was a big thing."},{"startTime":844.271,"endTime":846.551,"body":"And when I actually sat"},{"startTime":844.271,"endTime":846.551,"body":"down, 'cause , that part of"},{"startTime":846.551,"endTime":849.101,"body":"my career was like I, I was"},{"startTime":846.551,"endTime":849.101,"body":"like just coming online with"},{"startTime":849.101,"endTime":850.121,"body":"like agile ways of working."},{"startTime":850.121,"endTime":852.671,"body":"I was just kind of like"},{"startTime":850.121,"endTime":852.671,"body":"discovering what path I went"},{"startTime":852.671,"endTime":854.381,"body":"oh, what do Scrum Masters"},{"startTime":852.671,"endTime":854.381,"body":"do and what does this do?"},{"startTime":854.381,"endTime":856.121,"body":"And I'm like, what"},{"startTime":854.381,"endTime":856.121,"body":"does, what is the actual"},{"startTime":856.121,"endTime":857.081,"body":"discipline, agile coaching?"},{"startTime":857.081,"endTime":857.831,"body":"How can that add value?"},{"startTime":857.831,"endTime":858.311,"body":"And stuff like that."},{"startTime":858.311,"endTime":860.291,"body":"I was like just learning"},{"startTime":858.311,"endTime":860.291,"body":"about that kind of stuff."},{"startTime":860.591,"endTime":862.271,"body":"So I was going, I was like."},{"startTime":862.571,"endTime":865.931,"body":"Going and sitting with the"},{"startTime":862.571,"endTime":865.931,"body":"SAP people when they were"},{"startTime":865.931,"endTime":868.031,"body":"doing their work, just like"},{"startTime":865.931,"endTime":868.031,"body":"sitting over the shoulder"},{"startTime":868.031,"endTime":869.341,"body":"in the cube Hey, don't"},{"startTime":868.031,"endTime":869.341,"body":"you have something to do?"},{"startTime":869.341,"endTime":871.941,"body":"I'm like, no, not really"},{"startTime":869.341,"endTime":871.941,"body":", my job is to make sure"},{"startTime":871.941,"endTime":873.141,"body":"that this is done right."},{"startTime":873.141,"endTime":875.661,"body":"And then go back and tell"},{"startTime":873.141,"endTime":875.661,"body":"my boss or project manager"},{"startTime":875.661,"endTime":878.941,"body":"or whatever that like, I"},{"startTime":875.661,"endTime":878.941,"body":"got the thing done even if"},{"startTime":878.941,"endTime":881.161,"body":"getting the thing done was"},{"startTime":878.941,"endTime":881.161,"body":"just sitting behind the"},{"startTime":881.161,"endTime":884.341,"body":"person doing the work, making"},{"startTime":881.161,"endTime":884.341,"body":"sure that it was done right."},{"startTime":884.341,"endTime":887.011,"body":"Because like, I got a whole"},{"startTime":884.341,"endTime":887.011,"body":"team that's blocked from testing"},{"startTime":887.011,"endTime":889.891,"body":"this thing until you get the"},{"startTime":887.011,"endTime":889.891,"body":"new table structure done."},{"startTime":890.191,"endTime":892.001,"body":"So , no, I have"},{"startTime":890.191,"endTime":892.001,"body":"nothing else to do."},{"startTime":892.301,"endTime":895.041,"body":"It was like one of those work"},{"startTime":892.301,"endTime":895.041,"body":"centers, with stage gates and"},{"startTime":895.221,"endTime":898.731,"body":"milestones and check boxes and"},{"startTime":895.221,"endTime":898.731,"body":"I, I remember sitting behind the"},{"startTime":898.731,"endTime":904.041,"body":"SAP person and they were doing"},{"startTime":898.731,"endTime":904.041,"body":"basic sequel insert column Sure."},{"startTime":904.101,"endTime":904.671,"body":"Into a table."},{"startTime":904.671,"endTime":906.201,"body":"I'm like, this is SAP."},{"startTime":906.501,"endTime":909.531,"body":"And then he was like, yeah,"},{"startTime":906.501,"endTime":909.531,"body":"but you gotta know what column."},{"startTime":909.531,"endTime":912.291,"body":"And he had a big ERD"},{"startTime":909.531,"endTime":912.291,"body":"diagram in this cube."},{"startTime":912.711,"endTime":913.101,"body":"I'm like."},{"startTime":913.401,"endTime":914.226,"body":"Just share that with us."},{"startTime":914.226,"endTime":917.136,"body":"This is not, I mean, yes,"},{"startTime":914.226,"endTime":917.136,"body":"you need to coordinate who's"},{"startTime":917.136,"endTime":919.506,"body":"changing tables or whatever,"},{"startTime":917.136,"endTime":919.506,"body":"but anybody can do this work."},{"startTime":919.536,"endTime":920.076,"body":"This is easy."},{"startTime":920.076,"endTime":921.366,"body":"This is just sequel you know."},{"startTime":921.456,"endTime":922.806,"body":"Oh, Brad, it's more"},{"startTime":921.456,"endTime":922.806,"body":"complicated than that."},{"startTime":923.196,"endTime":924.066,"body":"I understand."},{"startTime":924.396,"endTime":925.416,"body":"You got a million modules."},{"startTime":925.416,"endTime":926.136,"body":"You gotta know what Right."},{"startTime":926.136,"endTime":927.396,"body":"What the right module is to buy."},{"startTime":927.426,"endTime":929.566,"body":"'cause there's a lot of"},{"startTime":927.426,"endTime":929.566,"body":"money involved the CRM module"},{"startTime":929.566,"endTime":932.836,"body":"does this, the natural gas"},{"startTime":929.566,"endTime":932.836,"body":"module does this, whatever."},{"startTime":933.076,"endTime":933.736,"body":"I understand."},{"startTime":934.036,"endTime":935.926,"body":"But it like the"},{"startTime":934.036,"endTime":935.926,"body":"actual technology."},{"startTime":936.196,"endTime":938.986,"body":"But under, under hood, it's"},{"startTime":936.196,"endTime":938.986,"body":"basic T SQL statements, man."},{"startTime":938.986,"endTime":939.556,"body":"Sure."},{"startTime":939.806,"endTime":940.691,"body":"But this is different."},{"startTime":940.696,"endTime":942.821,"body":"This is, this is the, boy,"},{"startTime":940.696,"endTime":942.821,"body":"the camera's rebelling on"},{"startTime":942.821,"endTime":944.831,"body":"me when he is like, you're"},{"startTime":942.821,"endTime":944.831,"body":"doing, you're being too sassy."},{"startTime":945.041,"endTime":945.311,"body":"All right."},{"startTime":945.551,"endTime":946.241,"body":"Fine, fine."},{"startTime":946.241,"endTime":946.901,"body":"Let's move on."},{"startTime":947.201,"endTime":950.411,"body":"Why did you choose this"},{"startTime":947.201,"endTime":950.411,"body":"role versus a traditional"},{"startTime":950.471,"endTime":951.491,"body":"software engineer?"},{"startTime":951.491,"endTime":951.791,"body":"Role?"},{"startTime":952.241,"endTime":953.171,"body":"Software engineer."},{"startTime":953.401,"endTime":954.411,"body":"SWEeee."},{"startTime":954.731,"endTime":957.191,"body":"He says, I chose to be a forward"},{"startTime":954.731,"endTime":957.191,"body":"deployed software engineer"},{"startTime":957.191,"endTime":959.531,"body":"because of the rapid cycle"},{"startTime":957.191,"endTime":959.531,"body":"between creating solutions"},{"startTime":959.621,"endTime":960.791,"body":"and seeing them in action."},{"startTime":961.031,"endTime":963.071,"body":"At this point, I don't know"},{"startTime":961.031,"endTime":963.071,"body":"if this is anything other than"},{"startTime":963.071,"endTime":965.711,"body":"like corporate propaganda that"},{"startTime":963.071,"endTime":965.711,"body":"we're reading at this point."},{"startTime":965.761,"endTime":967.531,"body":"Is there anything in here"},{"startTime":965.761,"endTime":967.531,"body":"that's not propaganda?"},{"startTime":967.531,"endTime":969.151,"body":"The instant feedback"},{"startTime":967.531,"endTime":969.151,"body":"of iterating hand?"},{"startTime":969.241,"endTime":971.921,"body":"Actually, here, let me change"},{"startTime":969.241,"endTime":971.921,"body":"some words in here, om,"},{"startTime":972.011,"endTime":972.791,"body":"and let me see if it, sure."},{"startTime":972.791,"endTime":973.991,"body":"Let me see if it"},{"startTime":972.791,"endTime":973.991,"body":"strikes you differently."},{"startTime":974.081,"endTime":974.411,"body":"Okay."},{"startTime":974.771,"endTime":976.331,"body":"Why did you choose"},{"startTime":974.771,"endTime":976.331,"body":"to be a scrum master?"},{"startTime":976.511,"endTime":978.731,"body":"I chose to be a scrum master"},{"startTime":976.511,"endTime":978.731,"body":"because of the rapid cycle"},{"startTime":978.731,"endTime":980.861,"body":"between creating solutions"},{"startTime":978.731,"endTime":980.861,"body":"and seeing them in action."},{"startTime":980.861,"endTime":982.991,"body":"The instant feedback of"},{"startTime":980.861,"endTime":982.991,"body":"iterating hand in hand with a"},{"startTime":982.991,"endTime":985.331,"body":"customer means you can create"},{"startTime":982.991,"endTime":985.331,"body":"something very impactful"},{"startTime":985.331,"endTime":986.291,"body":"in a short amount of time."},{"startTime":986.641,"endTime":987.751,"body":"Wow, I'm sold."},{"startTime":987.931,"endTime":988.801,"body":"That works, doesn't it?"},{"startTime":988.861,"endTime":989.341,"body":"Yeah."},{"startTime":989.491,"endTime":990.481,"body":"I'll, I'll take two to go."},{"startTime":990.641,"endTime":991.061,"body":"absolutely."},{"startTime":991.061,"endTime":993.521,"body":"But when we, again, like this,"},{"startTime":991.061,"endTime":993.521,"body":"is this the funny thing about"},{"startTime":993.571,"endTime":996.931,"body":"I did it in the episode with"},{"startTime":993.571,"endTime":996.931,"body":"Ed, the extreme ownership."},{"startTime":997.381,"endTime":999.061,"body":"I'm doing it again,"},{"startTime":997.381,"endTime":999.061,"body":"maybe at this point."},{"startTime":999.061,"endTime":1000.981,"body":"What I'm, I guess I'm"},{"startTime":999.061,"endTime":1000.981,"body":"signaling to you, we need to"},{"startTime":1000.981,"endTime":1004.851,"body":"have an episode completely"},{"startTime":1000.981,"endTime":1004.851,"body":"on like, hey, if Agile's"},{"startTime":1004.851,"endTime":1008.781,"body":"over big a Agile is over,"},{"startTime":1004.851,"endTime":1008.781,"body":"like there's a path forward."},{"startTime":1009.081,"endTime":1011.416,"body":"let's talk about a career"},{"startTime":1009.081,"endTime":1011.416,"body":"counseling episode."},{"startTime":1011.416,"endTime":1011.506,"body":"Yes."},{"startTime":1011.536,"endTime":1013.426,"body":"Of like, let's talk"},{"startTime":1011.536,"endTime":1013.426,"body":"about some path forward."},{"startTime":1013.426,"endTime":1013.666,"body":"Okay."},{"startTime":1013.966,"endTime":1017.386,"body":"Business, leadership,"},{"startTime":1013.966,"endTime":1017.386,"body":"entrepreneur, solopreneur,"},{"startTime":1017.736,"endTime":1019.146,"body":"a program manager."},{"startTime":1019.246,"endTime":1020.836,"body":"A lot of people are jumping"},{"startTime":1019.246,"endTime":1020.836,"body":"and ship to product."},{"startTime":1020.836,"endTime":1022.846,"body":"A lot of the podcasters"},{"startTime":1020.836,"endTime":1022.846,"body":"in the space are jumping"},{"startTime":1022.846,"endTime":1024.136,"body":"to product, right?"},{"startTime":1024.166,"endTime":1025.846,"body":"Like there's a path forward."},{"startTime":1026.146,"endTime":1028.606,"body":"I just took his language out"},{"startTime":1026.146,"endTime":1028.606,"body":"with whatever they're trying"},{"startTime":1028.606,"endTime":1031.816,"body":"to propagandize and change"},{"startTime":1028.606,"endTime":1031.816,"body":"it, and it totally fit."},{"startTime":1032.296,"endTime":1036.316,"body":"So I'm just saying like, this"},{"startTime":1032.296,"endTime":1036.316,"body":"stuff is, it's in the zeitgeist."},{"startTime":1036.321,"endTime":1036.481,"body":"Mm-hmm."},{"startTime":1036.566,"endTime":1037.546,"body":"It's not going away."},{"startTime":1037.666,"endTime":1037.906,"body":"Sure."},{"startTime":1037.906,"endTime":1040.786,"body":"But companies are seeing"},{"startTime":1037.906,"endTime":1040.786,"body":"it and it's like, oh, let"},{"startTime":1040.786,"endTime":1043.966,"body":"me grab that language and"},{"startTime":1040.786,"endTime":1043.966,"body":"add it to my vernacular."},{"startTime":1044.446,"endTime":1046.906,"body":"He says, I also like a"},{"startTime":1044.446,"endTime":1046.906,"body":"unique mix of autonomy"},{"startTime":1046.906,"endTime":1049.396,"body":"and unpredictability"},{"startTime":1046.906,"endTime":1049.396,"body":"in the role I am given."},{"startTime":1049.401,"endTime":1049.996,"body":"Oh, oh boy."},{"startTime":1049.996,"endTime":1052.586,"body":"If you like that, you work"},{"startTime":1049.996,"endTime":1052.586,"body":"at any bank, I've given"},{"startTime":1052.586,"endTime":1055.496,"body":"the opportunity to work on"},{"startTime":1052.586,"endTime":1055.496,"body":"projects that interest me."},{"startTime":1055.796,"endTime":1057.836,"body":"Those projects always throw"},{"startTime":1055.796,"endTime":1057.836,"body":"unique challenges my way."},{"startTime":1057.836,"endTime":1060.076,"body":"I'm constantly learning"},{"startTime":1057.836,"endTime":1060.076,"body":"and adapting, for instance,"},{"startTime":1060.076,"endTime":1062.896,"body":"despite having no prior"},{"startTime":1060.076,"endTime":1062.896,"body":"exposure to the cyberspace,"},{"startTime":1063.256,"endTime":1065.086,"body":"upon joining Palantir,"},{"startTime":1063.256,"endTime":1065.086,"body":"I was immediately thrust"},{"startTime":1065.086,"endTime":1066.466,"body":"into a large cyber project."},{"startTime":1066.796,"endTime":1066.946,"body":"Oh."},{"startTime":1066.946,"endTime":1068.806,"body":"That has nothing, not,"},{"startTime":1066.946,"endTime":1068.806,"body":"not like consulting in"},{"startTime":1068.806,"endTime":1069.796,"body":"any way, shape, or form."},{"startTime":1069.796,"endTime":1070.091,"body":"Not at all."},{"startTime":1070.486,"endTime":1073.666,"body":"I had no experience in this, but"},{"startTime":1070.486,"endTime":1073.666,"body":"they billed top dollar and threw"},{"startTime":1073.666,"endTime":1076.456,"body":"me into this project to get"},{"startTime":1073.666,"endTime":1076.456,"body":"up to speed, I needed to learn"},{"startTime":1076.456,"endTime":1079.516,"body":"the ins and outs of foundries"},{"startTime":1076.456,"endTime":1079.516,"body":"cyber offering and discover the"},{"startTime":1079.576,"endTime":1082.486,"body":"particular technical challenges"},{"startTime":1079.576,"endTime":1082.486,"body":"facing the customer all while"},{"startTime":1082.516,"endTime":1084.976,"body":"gaining general cyber expertise."},{"startTime":1085.276,"endTime":1087.586,"body":"Talk about drinking from the"},{"startTime":1085.276,"endTime":1087.586,"body":"fire hose, exclamation point."},{"startTime":1087.586,"endTime":1088.786,"body":"This is corporate propaganda."},{"startTime":1088.816,"endTime":1090.976,"body":"I didn't realize when I"},{"startTime":1088.816,"endTime":1090.976,"body":"started reading this, but"},{"startTime":1091.006,"endTime":1092.116,"body":"yeah, I guess I should have."},{"startTime":1092.416,"endTime":1095.146,"body":"Listen, this is no different"},{"startTime":1092.416,"endTime":1095.146,"body":"than a software engineer"},{"startTime":1095.146,"endTime":1098.306,"body":"who's been tasked to work"},{"startTime":1095.146,"endTime":1098.306,"body":"on a cyber project without"},{"startTime":1098.306,"endTime":1099.536,"body":"any prior experience."},{"startTime":1099.836,"endTime":1101.486,"body":"They'll be drinking"},{"startTime":1099.836,"endTime":1101.486,"body":"from a fire hose too."},{"startTime":1101.796,"endTime":1102.786,"body":"This is no different."},{"startTime":1102.876,"endTime":1104.976,"body":"You're still learning"},{"startTime":1102.876,"endTime":1104.976,"body":"fast on the job."},{"startTime":1104.976,"endTime":1106.686,"body":"I mean, how, how is this unique?"},{"startTime":1106.986,"endTime":1109.056,"body":"I think it is different than"},{"startTime":1106.986,"endTime":1109.056,"body":"being a software engineer."},{"startTime":1109.406,"endTime":1114.106,"body":"Again, another episode in the"},{"startTime":1109.406,"endTime":1114.106,"body":"making right here which sort of"},{"startTime":1114.106,"endTime":1116.956,"body":"lines up with vibe coding and"},{"startTime":1114.106,"endTime":1116.956,"body":"sort of also lines up with ai."},{"startTime":1116.986,"endTime":1117.231,"body":"Oh, right, right."},{"startTime":1117.286,"endTime":1119.796,"body":"It's different than being a"},{"startTime":1117.286,"endTime":1119.796,"body":"software engineer because, you"},{"startTime":1119.796,"endTime":1122.766,"body":"don't get to be like Captain"},{"startTime":1119.796,"endTime":1122.766,"body":"Kirk flying on a Starship"},{"startTime":1122.766,"endTime":1126.126,"body":"Enterprise coming in like"},{"startTime":1122.766,"endTime":1126.126,"body":"telling a civilization you"},{"startTime":1126.126,"endTime":1128.436,"body":"should be good to each other"},{"startTime":1126.126,"endTime":1128.436,"body":"and not be a planet of mob"},{"startTime":1128.436,"endTime":1130.916,"body":"series or whatever and then"},{"startTime":1128.436,"endTime":1130.916,"body":"flying off and then never"},{"startTime":1130.916,"endTime":1133.526,"body":"coming back and being like,"},{"startTime":1130.916,"endTime":1133.526,"body":"Hey, what's, what's going on?"},{"startTime":1133.526,"endTime":1135.236,"body":"How is this, how"},{"startTime":1133.526,"endTime":1135.236,"body":"are you guys doing?"},{"startTime":1135.636,"endTime":1137.646,"body":"Software engineering, when"},{"startTime":1135.636,"endTime":1137.646,"body":"you're like completely"},{"startTime":1137.646,"endTime":1139.746,"body":"greenfield, you do whatever,"},{"startTime":1137.646,"endTime":1139.746,"body":"blue ocean, whatever you"},{"startTime":1139.746,"endTime":1141.726,"body":"wanna call it, where like"},{"startTime":1139.746,"endTime":1141.726,"body":"you come in, you start"},{"startTime":1141.726,"endTime":1144.276,"body":"with a blank slate, you're"},{"startTime":1141.726,"endTime":1144.276,"body":"flying, you're programming"},{"startTime":1144.276,"endTime":1145.776,"body":"new stuff, new fields."},{"startTime":1145.776,"endTime":1146.436,"body":"Oh totally."},{"startTime":1146.436,"endTime":1147.036,"body":"I got this."},{"startTime":1147.336,"endTime":1152.646,"body":"That's a lot different than"},{"startTime":1147.336,"endTime":1152.646,"body":"I got 500 API endpoints."},{"startTime":1152.946,"endTime":1155.406,"body":"Anybody could be using"},{"startTime":1152.946,"endTime":1155.406,"body":"any of them at any moment."},{"startTime":1155.856,"endTime":1159.636,"body":"My database has ballooned"},{"startTime":1155.856,"endTime":1159.636,"body":"to 90 tables, right?"},{"startTime":1159.726,"endTime":1161.976,"body":"There's no one person"},{"startTime":1159.726,"endTime":1161.976,"body":"that knows all of them."},{"startTime":1161.976,"endTime":1164.046,"body":"'cause they were added over"},{"startTime":1161.976,"endTime":1164.046,"body":"the course of wherever."},{"startTime":1164.346,"endTime":1166.146,"body":"Like that's, that's a"},{"startTime":1164.346,"endTime":1166.146,"body":"lot different software"},{"startTime":1166.146,"endTime":1168.096,"body":"engineering than this."},{"startTime":1168.396,"endTime":1169.896,"body":"I completely agree with you."},{"startTime":1169.926,"endTime":1173.226,"body":"I mean, the only side of, I"},{"startTime":1169.926,"endTime":1173.226,"body":"would say that's kind of on"},{"startTime":1173.276,"endTime":1177.166,"body":"this FDA, whatever it's called"},{"startTime":1173.276,"endTime":1177.166,"body":"for FDSE you are doing all"},{"startTime":1177.166,"endTime":1178.846,"body":"this without prior expertise."},{"startTime":1178.846,"endTime":1181.456,"body":"You're learning on the job"},{"startTime":1178.846,"endTime":1181.456,"body":"in front of the customer, so"},{"startTime":1181.456,"endTime":1184.666,"body":"it might carry a risk there"},{"startTime":1181.456,"endTime":1184.666,"body":"Of losing your credibility."},{"startTime":1184.666,"endTime":1184.906,"body":"Right."},{"startTime":1184.906,"endTime":1186.701,"body":"You're supposed to be any"},{"startTime":1184.906,"endTime":1186.701,"body":"consultant, even though"},{"startTime":1186.701,"endTime":1187.896,"body":"they say no any consultant."},{"startTime":1187.896,"endTime":1188.526,"body":"Yeah, absolutely."},{"startTime":1188.766,"endTime":1190.596,"body":"But you know, this"},{"startTime":1188.766,"endTime":1190.596,"body":"is that role, right?"},{"startTime":1190.596,"endTime":1193.116,"body":"You're forward deployed with"},{"startTime":1190.596,"endTime":1193.116,"body":"a customer you're embedded"},{"startTime":1193.116,"endTime":1196.686,"body":"with, and now there's a"},{"startTime":1193.116,"endTime":1196.686,"body":"risk, I believe that where"},{"startTime":1196.956,"endTime":1198.996,"body":"you're learning stuff, you're"},{"startTime":1196.956,"endTime":1198.996,"body":"looking stuff up, right?"},{"startTime":1198.996,"endTime":1199.056,"body":"Yeah."},{"startTime":1199.111,"endTime":1201.151,"body":"and if it's in front of"},{"startTime":1199.111,"endTime":1201.151,"body":"a customer, you might run"},{"startTime":1201.151,"endTime":1203.481,"body":"that risk , I mean the nice"},{"startTime":1201.151,"endTime":1203.481,"body":"thing about consulting,"},{"startTime":1203.901,"endTime":1205.961,"body":"usually your consulting"},{"startTime":1203.901,"endTime":1205.961,"body":"houses, , they have some"},{"startTime":1205.961,"endTime":1207.241,"body":"sort of Managerial structure."},{"startTime":1207.241,"endTime":1209.731,"body":"there are people you can"},{"startTime":1207.241,"endTime":1209.731,"body":"go back to either senior"},{"startTime":1209.731,"endTime":1211.051,"body":"consultants or other people"},{"startTime":1211.051,"endTime":1212.881,"body":"In the firm that you"},{"startTime":1211.051,"endTime":1212.881,"body":"can reach out to."},{"startTime":1212.881,"endTime":1214.001,"body":"And, there's help there."},{"startTime":1214.001,"endTime":1216.191,"body":"That's the nice thing about"},{"startTime":1214.001,"endTime":1216.191,"body":"being a consultancy which is"},{"startTime":1216.191,"endTime":1217.631,"body":"exactly what he says next."},{"startTime":1217.656,"endTime":1217.876,"body":"Oh."},{"startTime":1217.901,"endTime":1218.591,"body":"Oh, is it?"},{"startTime":1218.591,"endTime":1219.101,"body":"Okay."},{"startTime":1219.191,"endTime":1221.531,"body":"Is it this to get up to speed, I"},{"startTime":1219.191,"endTime":1221.531,"body":"need to learn the ins and outs."},{"startTime":1221.581,"endTime":1221.761,"body":"Okay."},{"startTime":1221.761,"endTime":1222.331,"body":"Next paragraph."},{"startTime":1222.361,"endTime":1224.251,"body":"He says, he says, to meet"},{"startTime":1222.361,"endTime":1224.251,"body":"the challenge, I leverage"},{"startTime":1224.251,"endTime":1227.341,"body":"mentors and members of my team,"},{"startTime":1224.251,"endTime":1227.341,"body":"spent a lot of time talking"},{"startTime":1227.341,"endTime":1229.261,"body":"to customers who know the"},{"startTime":1227.341,"endTime":1229.261,"body":"subject matter best and did"},{"startTime":1229.261,"endTime":1230.311,"body":"some independent exploration."},{"startTime":1230.311,"endTime":1234.031,"body":"Now, although I'm not working"},{"startTime":1230.311,"endTime":1234.031,"body":"on cyber anymore, I still"},{"startTime":1234.031,"endTime":1236.761,"body":"frequently contribute to"},{"startTime":1234.031,"endTime":1236.761,"body":"cyber initiatives across the"},{"startTime":1236.761,"endTime":1240.061,"body":"company because of my newfound"},{"startTime":1236.761,"endTime":1240.061,"body":"experience and interests."},{"startTime":1240.361,"endTime":1242.101,"body":"See, , I like what I'm"},{"startTime":1240.361,"endTime":1242.101,"body":"interested in when I'm"},{"startTime":1242.101,"endTime":1244.596,"body":"reading this is all the in"},{"startTime":1242.101,"endTime":1244.596,"body":"between the cracks kind."},{"startTime":1244.596,"endTime":1244.796,"body":", Yeah, yeah."},{"startTime":1244.801,"endTime":1246.981,"body":"Kind of stuff is like, how often"},{"startTime":1244.801,"endTime":1246.981,"body":"do you get pulled off of your"},{"startTime":1246.981,"endTime":1250.041,"body":"customer to do something else,"},{"startTime":1246.981,"endTime":1250.041,"body":"to go fight a fire on another"},{"startTime":1250.041,"endTime":1252.561,"body":"customer and then like, I wanna"},{"startTime":1250.041,"endTime":1252.561,"body":"hear some stories about that."},{"startTime":1252.611,"endTime":1256.836,"body":"I'm more interested about the"},{"startTime":1252.611,"endTime":1256.836,"body":"consultancy, the management"},{"startTime":1256.836,"endTime":1260.166,"body":"of the internal consultancy"},{"startTime":1256.836,"endTime":1260.166,"body":"of Palantir, which again,"},{"startTime":1260.226,"endTime":1262.506,"body":"I gotta think under their"},{"startTime":1260.226,"endTime":1262.506,"body":"org structure is just like"},{"startTime":1262.806,"endTime":1267.476,"body":"operations or professional"},{"startTime":1262.806,"endTime":1267.476,"body":"services or some kind I know"},{"startTime":1267.506,"endTime":1271.236,"body":"like those are not Vogue"},{"startTime":1267.506,"endTime":1271.236,"body":"anymore, , that's the way all"},{"startTime":1271.536,"endTime":1274.926,"body":"companies did their software in"},{"startTime":1271.536,"endTime":1274.926,"body":"the first 10 years of my career."},{"startTime":1274.926,"endTime":1278.526,"body":"It was like the COO ran all"},{"startTime":1274.926,"endTime":1278.526,"body":"of operations, which, in"},{"startTime":1278.616,"endTime":1281.466,"body":"which, which involved all"},{"startTime":1278.616,"endTime":1281.466,"body":"of professional services."},{"startTime":1281.766,"endTime":1284.196,"body":"Sales probably was a equal"},{"startTime":1281.766,"endTime":1284.196,"body":"pillar, but sales and"},{"startTime":1284.196,"endTime":1285.186,"body":"professional services."},{"startTime":1285.486,"endTime":1287.406,"body":"There probably was some"},{"startTime":1285.486,"endTime":1287.406,"body":"kind of contention between"},{"startTime":1287.406,"endTime":1290.666,"body":"the sales engineers and"},{"startTime":1287.406,"endTime":1290.666,"body":"the . Operations Engineers."},{"startTime":1290.861,"endTime":1291.102,"body":"Engineers, yeah."},{"startTime":1291.156,"endTime":1292.896,"body":"The support engineers,"},{"startTime":1291.156,"endTime":1292.896,"body":"whatever you wanna call 'em."},{"startTime":1293.046,"endTime":1293.256,"body":"Yep."},{"startTime":1293.556,"endTime":1294.156,"body":"Yeah, I agree."},{"startTime":1294.156,"endTime":1295.596,"body":"It was exactly that structure."},{"startTime":1295.596,"endTime":1298.916,"body":"Back in the day you had under"},{"startTime":1295.596,"endTime":1298.916,"body":"operations, customer support,"},{"startTime":1299.216,"endTime":1302.676,"body":"but smaller companies, just"},{"startTime":1299.216,"endTime":1302.676,"body":"the ones I was a part of as"},{"startTime":1302.706,"endTime":1305.736,"body":"a person who went out with"},{"startTime":1302.706,"endTime":1305.736,"body":"salespeople doing exactly what's"},{"startTime":1305.736,"endTime":1307.206,"body":"described here in this article."},{"startTime":1307.686,"endTime":1310.236,"body":"I took calls in the morning,"},{"startTime":1307.686,"endTime":1310.236,"body":"like I'd get to work early in"},{"startTime":1310.236,"endTime":1313.296,"body":"the morning about seven, put the"},{"startTime":1310.236,"endTime":1313.296,"body":"coffee on, and then sure enough"},{"startTime":1313.566,"endTime":1316.746,"body":"the phone would ring because one"},{"startTime":1313.566,"endTime":1316.746,"body":"of our customers had us on speed"},{"startTime":1316.746,"endTime":1318.376,"body":"dial just to talk about stuff."},{"startTime":1318.376,"endTime":1321.816,"body":"Yeah so not necessarily"},{"startTime":1318.376,"endTime":1321.816,"body":"you know, talk about issues"},{"startTime":1321.816,"endTime":1322.746,"body":"they're having or anything."},{"startTime":1322.796,"endTime":1324.986,"body":"Just thought, Hey, I have"},{"startTime":1322.796,"endTime":1324.986,"body":"this report I was thinking"},{"startTime":1324.986,"endTime":1326.156,"body":"about jazzing it up."},{"startTime":1326.161,"endTime":1328.316,"body":"Any, any suggestions,"},{"startTime":1326.161,"endTime":1328.316,"body":"that kind of stuff."},{"startTime":1328.616,"endTime":1332.056,"body":"My point is, you are not"},{"startTime":1328.616,"endTime":1332.056,"body":"done when you leave this"},{"startTime":1332.056,"endTime":1334.156,"body":"role, you don't really"},{"startTime":1332.056,"endTime":1334.156,"body":"leave this role mm-hmm."},{"startTime":1334.436,"endTime":1335.396,"body":"In a smaller company."},{"startTime":1335.426,"endTime":1337.466,"body":"'cause you don't have"},{"startTime":1335.426,"endTime":1337.466,"body":"that handoff to a customer"},{"startTime":1337.466,"endTime":1338.336,"body":"support department."},{"startTime":1338.336,"endTime":1338.396,"body":"Yeah."},{"startTime":1338.736,"endTime":1341.246,"body":"You're always the conduit"},{"startTime":1338.736,"endTime":1341.246,"body":"with that customer and you're"},{"startTime":1341.246,"endTime":1342.536,"body":"moved on to another customer."},{"startTime":1342.536,"endTime":1345.926,"body":"So to your point, sometimes"},{"startTime":1342.536,"endTime":1345.926,"body":"customers will call you and say"},{"startTime":1345.976,"endTime":1349.696,"body":"to to, even if they call the,"},{"startTime":1345.976,"endTime":1349.696,"body":"the support hotline, they'll"},{"startTime":1349.696,"endTime":1351.126,"body":"say, Hey can I talk to Owen?"},{"startTime":1351.126,"endTime":1352.896,"body":"Because he knows"},{"startTime":1351.126,"endTime":1352.896,"body":"our system, right?"},{"startTime":1353.196,"endTime":1355.926,"body":"So we circumvent all of"},{"startTime":1353.196,"endTime":1355.926,"body":"this explanation about what"},{"startTime":1355.926,"endTime":1356.916,"body":"they're doing, et cetera."},{"startTime":1357.216,"endTime":1359.556,"body":"So it's bigger overhead"},{"startTime":1357.216,"endTime":1359.556,"body":"on this person."},{"startTime":1359.586,"endTime":1361.476,"body":"It'd be interesting if"},{"startTime":1359.586,"endTime":1361.476,"body":"we want to take customer"},{"startTime":1361.476,"endTime":1362.586,"body":"service and support."},{"startTime":1362.886,"endTime":1365.886,"body":"Just what we're talking about"},{"startTime":1362.886,"endTime":1365.886,"body":"now, offline to another podcast."},{"startTime":1366.186,"endTime":1368.376,"body":"I got a couple of people in"},{"startTime":1366.186,"endTime":1368.376,"body":"mind that I could reach out to."},{"startTime":1368.376,"endTime":1368.706,"body":"Sure."},{"startTime":1368.756,"endTime":1370.466,"body":"That would be good for"},{"startTime":1368.756,"endTime":1370.466,"body":"that because, this article"},{"startTime":1370.466,"endTime":1373.076,"body":"we're reading about the"},{"startTime":1370.466,"endTime":1373.076,"body":"forward deployed, sorry, I"},{"startTime":1373.076,"endTime":1374.066,"body":"forgot what it's called now."},{"startTime":1374.066,"endTime":1374.816,"body":"Forward deployed"},{"startTime":1374.066,"endTime":1374.816,"body":"software engineer."},{"startTime":1374.816,"endTime":1376.106,"body":"Forward deployed"},{"startTime":1374.816,"endTime":1376.106,"body":"software engineer."},{"startTime":1376.106,"endTime":1377.576,"body":"Right forward deployed"},{"startTime":1376.106,"endTime":1377.576,"body":"software engineer."},{"startTime":1377.696,"endTime":1379.406,"body":"They're not really"},{"startTime":1377.696,"endTime":1379.406,"body":"software engineers."},{"startTime":1379.556,"endTime":1380.486,"body":"They're engineers."},{"startTime":1380.491,"endTime":1382.251,"body":"I'll give 'em that, right"},{"startTime":1380.491,"endTime":1382.251,"body":"they're customer support"},{"startTime":1382.251,"endTime":1386.971,"body":"engineers sales engineers"},{"startTime":1382.251,"endTime":1386.971,"body":"but I mean like software"},{"startTime":1386.971,"endTime":1389.251,"body":"engineer, like I think about"},{"startTime":1386.971,"endTime":1389.251,"body":"a software engineer, of"},{"startTime":1389.251,"endTime":1390.331,"body":"course software development."},{"startTime":1390.331,"endTime":1390.961,"body":"I'm not convinced yet."},{"startTime":1391.241,"endTime":1392.736,"body":"I could be convinced"},{"startTime":1391.241,"endTime":1392.736,"body":"that they're definitely"},{"startTime":1392.736,"endTime":1394.296,"body":"deeply, deeply technical."},{"startTime":1394.616,"endTime":1398.096,"body":"And maybe a lot of them"},{"startTime":1394.616,"endTime":1398.096,"body":"want to move into a software"},{"startTime":1398.156,"endTime":1401.186,"body":"developer, full-time"},{"startTime":1398.156,"endTime":1401.186,"body":"engineer role eventually."},{"startTime":1401.486,"endTime":1405.036,"body":"But what I'm reading in his"},{"startTime":1401.486,"endTime":1405.036,"body":"corporate propaganda, it leads"},{"startTime":1405.036,"endTime":1407.706,"body":"me to believe that I haven't,"},{"startTime":1405.036,"endTime":1407.706,"body":"he hasn't said anything about"},{"startTime":1407.706,"endTime":1408.816,"body":"software engineering yet"},{"startTime":1409.146,"endTime":1412.776,"body":"The story you just told,"},{"startTime":1409.146,"endTime":1412.776,"body":"where the customer calls."},{"startTime":1412.836,"endTime":1414.876,"body":"Yeah, maybe they're a problem"},{"startTime":1412.836,"endTime":1414.876,"body":"child, maybe they got issues"},{"startTime":1414.876,"endTime":1418.086,"body":"or whatever they call you and"},{"startTime":1414.876,"endTime":1418.086,"body":"then you scramble your team, get"},{"startTime":1418.086,"endTime":1419.196,"body":"the team together, do whatever."},{"startTime":1419.496,"endTime":1422.676,"body":"There's nothing that he just"},{"startTime":1419.496,"endTime":1422.676,"body":"outlined other than like being"},{"startTime":1422.676,"endTime":1426.066,"body":"the single point of contact"},{"startTime":1422.676,"endTime":1426.066,"body":"for people to like, walk up"},{"startTime":1426.066,"endTime":1427.326,"body":"to their cube and grab 'em."},{"startTime":1427.756,"endTime":1430.216,"body":"I was at a work center one"},{"startTime":1427.756,"endTime":1430.216,"body":"of my previous work centers."},{"startTime":1430.216,"endTime":1434.206,"body":"We had a team of engineers"},{"startTime":1430.216,"endTime":1434.206,"body":"and they tried to make sure"},{"startTime":1434.206,"endTime":1438.856,"body":"that the senior engineers had"},{"startTime":1434.206,"endTime":1438.856,"body":"divvied up the customers where"},{"startTime":1439.156,"endTime":1441.916,"body":"a particular customer always"},{"startTime":1439.156,"endTime":1441.916,"body":"got the same senior engineer,"},{"startTime":1442.216,"endTime":1444.306,"body":"so the people that picked up"},{"startTime":1442.216,"endTime":1444.306,"body":"the phone and tried to solve"},{"startTime":1444.306,"endTime":1445.476,"body":"the customer's problems."},{"startTime":1445.851,"endTime":1449.331,"body":"Like this equivalent, but in"},{"startTime":1445.851,"endTime":1449.331,"body":"customer support not parked at"},{"startTime":1449.331,"endTime":1451.611,"body":"your site forever the people"},{"startTime":1449.331,"endTime":1451.611,"body":"that picked up the phone would"},{"startTime":1451.611,"endTime":1452.511,"body":"try to solve the problems."},{"startTime":1452.721,"endTime":1454.761,"body":"They might be different"},{"startTime":1452.721,"endTime":1454.761,"body":"people, they might not be the"},{"startTime":1454.761,"endTime":1457.611,"body":"same person all the time, but"},{"startTime":1454.761,"endTime":1457.611,"body":"if they couldn't figure the"},{"startTime":1457.611,"endTime":1460.491,"body":"problem out quickly, they would"},{"startTime":1457.611,"endTime":1460.491,"body":"escalate to a senior engineer."},{"startTime":1460.491,"endTime":1463.911,"body":"And the senior engineer for"},{"startTime":1460.491,"endTime":1463.911,"body":"that customer that called"},{"startTime":1464.121,"endTime":1467.231,"body":"would always be the same"},{"startTime":1464.121,"endTime":1467.231,"body":"person so it's, it's like"},{"startTime":1467.231,"endTime":1470.921,"body":"what he's talking about in"},{"startTime":1467.231,"endTime":1470.921,"body":"his position is I, I'm trying"},{"startTime":1470.921,"endTime":1474.506,"body":"to figure out if this model"},{"startTime":1470.921,"endTime":1474.506,"body":"is any different from a model"},{"startTime":1474.506,"endTime":1478.251,"body":"that I've seen in my previous"},{"startTime":1474.506,"endTime":1478.251,"body":"experience, and I have yet to"},{"startTime":1478.251,"endTime":1481.521,"body":"see anything in this article"},{"startTime":1478.251,"endTime":1481.521,"body":"other than I ship the person"},{"startTime":1481.521,"endTime":1484.911,"body":"off and I send 'em to work"},{"startTime":1481.521,"endTime":1484.911,"body":"for that customer exclusively,"},{"startTime":1485.211,"endTime":1489.771,"body":"which is it to me seems just"},{"startTime":1485.211,"endTime":1489.771,"body":"to be a matter of financial."},{"startTime":1489.821,"endTime":1491.771,"body":"I financially can afford"},{"startTime":1489.821,"endTime":1491.771,"body":"that as a company."},{"startTime":1492.141,"endTime":1494.301,"body":"Again, he's not, this is like,"},{"startTime":1492.141,"endTime":1494.301,"body":"this is corporate propaganda,"},{"startTime":1494.301,"endTime":1496.281,"body":"so I don't know how deep he's"},{"startTime":1494.301,"endTime":1496.281,"body":"gonna get into that kinda stuff."},{"startTime":1496.281,"endTime":1497.721,"body":"It's like, that's the"},{"startTime":1496.281,"endTime":1497.721,"body":"stuff I would like to know."},{"startTime":1497.771,"endTime":1500.411,"body":"From my perspective like"},{"startTime":1497.771,"endTime":1500.411,"body":"from my experience in other"},{"startTime":1500.411,"endTime":1503.651,"body":"companies, I have seen,"},{"startTime":1500.411,"endTime":1503.651,"body":"okay, we got a big customer."},{"startTime":1503.951,"endTime":1506.621,"body":"I wanna make sure that they"},{"startTime":1503.951,"endTime":1506.621,"body":"always have this person"},{"startTime":1506.921,"endTime":1508.241,"body":"who initially set them up."},{"startTime":1508.301,"endTime":1510.341,"body":"And every time they call,"},{"startTime":1508.301,"endTime":1510.341,"body":"they're gonna get this person."},{"startTime":1510.341,"endTime":1512.081,"body":"Like maybe they don't"},{"startTime":1510.341,"endTime":1512.081,"body":"get the person initially."},{"startTime":1512.321,"endTime":1514.121,"body":"But it always rolls"},{"startTime":1512.321,"endTime":1514.121,"body":"back up to this person."},{"startTime":1514.121,"endTime":1515.141,"body":"'cause they know that person."},{"startTime":1515.531,"endTime":1517.211,"body":"Everybody knows that"},{"startTime":1515.531,"endTime":1517.211,"body":"person at the company."},{"startTime":1517.601,"endTime":1519.941,"body":"That's exactly how it was"},{"startTime":1517.601,"endTime":1519.941,"body":"in my experience when I was"},{"startTime":1519.941,"endTime":1523.661,"body":"doing this stuff i'd always be"},{"startTime":1519.941,"endTime":1523.661,"body":"alerted, Hey this is usually"},{"startTime":1523.811,"endTime":1524.951,"body":"customer support, right?"},{"startTime":1524.981,"endTime":1527.291,"body":"They'll answer the call"},{"startTime":1524.981,"endTime":1527.291,"body":"after I moved on to a"},{"startTime":1527.291,"endTime":1528.341,"body":"different customer, right?"},{"startTime":1528.371,"endTime":1530.831,"body":"Sometime later they would answer"},{"startTime":1528.371,"endTime":1530.831,"body":"the call and then they would"},{"startTime":1530.831,"endTime":1532.001,"body":"tap me on the shoulder, right?"},{"startTime":1532.001,"endTime":1532.061,"body":"Yeah."},{"startTime":1532.091,"endTime":1533.921,"body":"We were in the office,"},{"startTime":1532.091,"endTime":1533.921,"body":"so they'd say, have so"},{"startTime":1533.921,"endTime":1534.761,"body":"and so on the phone."},{"startTime":1534.761,"endTime":1535.391,"body":"Would you like to?"},{"startTime":1535.391,"endTime":1535.541,"body":"Right."},{"startTime":1535.541,"endTime":1536.546,"body":"Can I transfer to you?"},{"startTime":1536.546,"endTime":1536.746,"body":"Right."},{"startTime":1536.896,"endTime":1539.956,"body":"I would say you need if, if I'm"},{"startTime":1536.896,"endTime":1539.956,"body":"an executive at that company,"},{"startTime":1539.956,"endTime":1542.596,"body":"I want some kind of system"},{"startTime":1539.956,"endTime":1542.596,"body":"that alerts you that says like,"},{"startTime":1542.806,"endTime":1546.176,"body":"Hey, Om your customer called"},{"startTime":1542.806,"endTime":1546.176,"body":"in to customer support today."},{"startTime":1546.546,"endTime":1548.976,"body":"Brian and customer support has"},{"startTime":1546.546,"endTime":1548.976,"body":"him on the phone right now."},{"startTime":1549.036,"endTime":1549.216,"body":"Yep."},{"startTime":1549.516,"endTime":1552.216,"body":"Maybe you wanna pop into"},{"startTime":1549.516,"endTime":1552.216,"body":"customer support or mean"},{"startTime":1552.246,"endTime":1553.146,"body":"whatever for a remote."},{"startTime":1553.146,"endTime":1556.106,"body":"Maybe you want to dial in and,"},{"startTime":1553.146,"endTime":1556.106,"body":"and just like pop in and be"},{"startTime":1556.106,"endTime":1557.336,"body":"like, Hey guys, what's going on?"},{"startTime":1557.366,"endTime":1558.056,"body":"Everything good?"},{"startTime":1558.056,"endTime":1560.876,"body":"I would want to proactively"},{"startTime":1558.056,"endTime":1560.876,"body":"alert you that we're talking to"},{"startTime":1560.876,"endTime":1563.786,"body":"your customer, but again from my"},{"startTime":1560.876,"endTime":1563.786,"body":"experience , this seems like a"},{"startTime":1563.786,"endTime":1565.796,"body":"lot of other models I've seen."},{"startTime":1565.856,"endTime":1565.946,"body":"Yeah."},{"startTime":1566.246,"endTime":1569.086,"body":"Just not called this specific"},{"startTime":1566.246,"endTime":1569.086,"body":"forward deployed software"},{"startTime":1569.086,"endTime":1572.216,"body":"engineering I agree with that"},{"startTime":1569.086,"endTime":1572.216,"body":"it goes , far enough in history"},{"startTime":1572.216,"endTime":1576.896,"body":"for me where the executives at"},{"startTime":1572.216,"endTime":1576.896,"body":"my company would occasionally,"},{"startTime":1576.926,"endTime":1579.896,"body":"not always, but occasionally"},{"startTime":1576.926,"endTime":1579.896,"body":"say, this customer is important."},{"startTime":1580.136,"endTime":1582.431,"body":"We need this really good take,"},{"startTime":1580.136,"endTime":1582.431,"body":"good care of 'em strategic."},{"startTime":1582.436,"endTime":1583.106,"body":"So yeah."},{"startTime":1583.226,"endTime":1586.196,"body":"So give them your"},{"startTime":1583.226,"endTime":1586.196,"body":"SkyTel pager number."},{"startTime":1586.196,"endTime":1589.586,"body":"That's how back it goes skyTel"},{"startTime":1586.196,"endTime":1589.586,"body":"pagers and they would call,"},{"startTime":1589.826,"endTime":1592.886,"body":"and I would know, I would"},{"startTime":1589.826,"endTime":1592.886,"body":"give one customer a code."},{"startTime":1593.036,"endTime":1596.726,"body":"When you page me, page"},{"startTime":1593.036,"endTime":1596.726,"body":"me with 9, 9, 9, then I"},{"startTime":1596.726,"endTime":1597.836,"body":"know it's an emergency."},{"startTime":1598.046,"endTime":1601.026,"body":"Email me or page me with"},{"startTime":1598.046,"endTime":1601.026,"body":"ones something like that and"},{"startTime":1601.026,"endTime":1603.006,"body":"you could do that different"},{"startTime":1601.026,"endTime":1603.006,"body":"numbering things for different"},{"startTime":1603.006,"endTime":1606.156,"body":"customers, but yeah, I mean,"},{"startTime":1603.006,"endTime":1606.156,"body":"every customer wants to feel"},{"startTime":1606.156,"endTime":1609.606,"body":"like they're talking to the"},{"startTime":1606.156,"endTime":1609.606,"body":"one person they know, who knows"},{"startTime":1609.606,"endTime":1612.236,"body":"their environment and their,"},{"startTime":1609.606,"endTime":1612.236,"body":"their configuration all right."},{"startTime":1612.236,"endTime":1613.466,"body":"Let's try to skim"},{"startTime":1612.236,"endTime":1613.466,"body":"as much as we can."},{"startTime":1613.466,"endTime":1615.566,"body":"He says what's a typical"},{"startTime":1613.466,"endTime":1615.566,"body":"day in life for you?"},{"startTime":1615.896,"endTime":1617.276,"body":"He says, I work remotely."},{"startTime":1617.526,"endTime":1619.716,"body":"I'm working on a project for"},{"startTime":1617.526,"endTime":1619.716,"body":"one of our DOD customers."},{"startTime":1620.161,"endTime":1621.841,"body":"Where I'm creating new"},{"startTime":1620.161,"endTime":1621.841,"body":"functionality on top"},{"startTime":1621.841,"endTime":1623.311,"body":"of our Gotham platform."},{"startTime":1623.311,"endTime":1623.761,"body":"That's right."},{"startTime":1623.791,"endTime":1624.751,"body":"Our Gotham platform."},{"startTime":1625.051,"endTime":1627.601,"body":"Typically a chunk of my day"},{"startTime":1625.051,"endTime":1627.601,"body":"is spent designing, writing"},{"startTime":1627.601,"endTime":1629.011,"body":"and testing workflows."},{"startTime":1629.071,"endTime":1629.221,"body":"Oh."},{"startTime":1629.221,"endTime":1631.201,"body":"So similar to my gateway"},{"startTime":1629.221,"endTime":1631.201,"body":"product I always talking about."},{"startTime":1631.201,"endTime":1631.711,"body":"That's exactly right."},{"startTime":1631.711,"endTime":1634.981,"body":"So he is not Desi, he's not"},{"startTime":1631.711,"endTime":1634.981,"body":"writing or developing new code"},{"startTime":1634.981,"endTime":1636.511,"body":"as a software engineer would."},{"startTime":1636.511,"endTime":1636.751,"body":"Right?"},{"startTime":1636.751,"endTime":1638.941,"body":"Another portion is spent"},{"startTime":1636.751,"endTime":1638.941,"body":"configuring Gotham to"},{"startTime":1638.941,"endTime":1641.161,"body":"unlock new functionality"},{"startTime":1638.941,"endTime":1641.161,"body":"within the platform."},{"startTime":1641.491,"endTime":1643.861,"body":"This could involve"},{"startTime":1641.491,"endTime":1643.861,"body":"configuring new data models"},{"startTime":1643.861,"endTime":1646.021,"body":"or working on stability"},{"startTime":1643.861,"endTime":1646.021,"body":"improvements and upgrades."},{"startTime":1646.071,"endTime":1648.401,"body":", I also reserve some time"},{"startTime":1646.071,"endTime":1648.401,"body":"each day for comms, emails,"},{"startTime":1648.401,"endTime":1649.841,"body":"meetings, and standups overhead."},{"startTime":1650.081,"endTime":1651.041,"body":"It's called overhead."},{"startTime":1651.731,"endTime":1654.281,"body":"I generally try to limit"},{"startTime":1651.731,"endTime":1654.281,"body":"the time I spent in meetings"},{"startTime":1654.401,"endTime":1656.921,"body":"by asking myself, does this"},{"startTime":1654.401,"endTime":1656.921,"body":"discussion have to be a meeting"},{"startTime":1657.371,"endTime":1658.301,"body":"and do I have to be there?"},{"startTime":1658.301,"endTime":1660.801,"body":"Well, this should have"},{"startTime":1658.301,"endTime":1660.801,"body":"been an email I won't"},{"startTime":1660.801,"endTime":1662.631,"body":"even, I like that's, yeah."},{"startTime":1662.636,"endTime":1665.411,"body":"Most people at the company take"},{"startTime":1662.636,"endTime":1665.411,"body":"a similar approach and at leads"},{"startTime":1665.411,"endTime":1667.796,"body":"a situation where every meeting"},{"startTime":1665.411,"endTime":1667.796,"body":"I attend ends up being a."},{"startTime":1668.096,"endTime":1669.746,"body":"Ends up being a"},{"startTime":1668.096,"endTime":1669.746,"body":"productive use of my time."},{"startTime":1669.746,"endTime":1672.626,"body":"The remainder of my day is spent"},{"startTime":1669.746,"endTime":1672.626,"body":"on a variety of tests, learning"},{"startTime":1672.626,"endTime":1675.956,"body":"about other deployments, meeting"},{"startTime":1672.626,"endTime":1675.956,"body":"new coworkers, or working on"},{"startTime":1676.016,"endTime":1677.936,"body":"miscellaneous shared projects."},{"startTime":1678.026,"endTime":1678.626,"body":"That's interesting."},{"startTime":1678.626,"endTime":1679.466,"body":"Meeting new coworkers."},{"startTime":1679.466,"endTime":1681.176,"body":"Does he meet the new"},{"startTime":1679.466,"endTime":1681.176,"body":"coworkers by email?"},{"startTime":1681.206,"endTime":1685.016,"body":"Anyway, sorry that, that was"},{"startTime":1681.206,"endTime":1685.016,"body":"me attacking him for no reason."},{"startTime":1685.096,"endTime":1686.836,"body":"He's saying daily video"},{"startTime":1685.096,"endTime":1686.836,"body":"conference standups"},{"startTime":1686.836,"endTime":1688.006,"body":"often end up in yoga"},{"startTime":1688.436,"endTime":1690.566,"body":"What are some of the technical"},{"startTime":1688.436,"endTime":1690.566,"body":"challenges you encounter?"},{"startTime":1690.776,"endTime":1695.516,"body":"Every FDSE, by the way, I still"},{"startTime":1690.776,"endTime":1695.516,"body":"have yet to reach any of the"},{"startTime":1695.546,"endTime":1698.456,"body":"se problems he's talking about"},{"startTime":1695.546,"endTime":1698.456,"body":"tackles technical challenges"},{"startTime":1698.456,"endTime":1699.476,"body":"on a day-to-day basis."},{"startTime":1699.776,"endTime":1702.266,"body":"Here are some examples of"},{"startTime":1699.776,"endTime":1702.266,"body":"technical problems I've"},{"startTime":1702.266,"endTime":1704.126,"body":"worked through during"},{"startTime":1702.266,"endTime":1704.126,"body":"my time at Palantir."},{"startTime":1704.426,"endTime":1705.026,"body":"All right, here we go."},{"startTime":1705.026,"endTime":1705.896,"body":"He gives some bullet points."},{"startTime":1705.946,"endTime":1709.936,"body":"How do I build scale and"},{"startTime":1705.946,"endTime":1709.936,"body":"maintain a terabyte scale data"},{"startTime":1709.936,"endTime":1713.296,"body":"pipeline feeding a mission"},{"startTime":1709.936,"endTime":1713.296,"body":"critical operation workflow."},{"startTime":1713.596,"endTime":1714.976,"body":"I wonder how old"},{"startTime":1713.596,"endTime":1714.976,"body":"this article is."},{"startTime":1715.036,"endTime":1715.336,"body":"Okay."},{"startTime":1715.336,"endTime":1715.996,"body":"It's 2020."},{"startTime":1716.236,"endTime":1720.056,"body":"Like terabyte scale data"},{"startTime":1716.236,"endTime":1720.056,"body":"pipelines are common now , my"},{"startTime":1720.056,"endTime":1722.636,"body":"intent was not to be hostile"},{"startTime":1720.056,"endTime":1722.636,"body":"with this article, but the style"},{"startTime":1722.636,"endTime":1724.626,"body":"of writing is making me hostile."},{"startTime":1724.626,"endTime":1726.396,"body":"It's giving me hives,"},{"startTime":1724.626,"endTime":1726.396,"body":"the style of writing."},{"startTime":1726.396,"endTime":1729.966,"body":"Any flow of data on a"},{"startTime":1726.396,"endTime":1729.966,"body":"long enough timeline is a"},{"startTime":1729.966,"endTime":1731.406,"body":"terabyte scale pipeline."},{"startTime":1731.796,"endTime":1733.116,"body":"Just want to point that out."},{"startTime":1733.416,"endTime":1734.096,"body":", What does that mean?"},{"startTime":1734.136,"endTime":1735.546,"body":"A mission critical"},{"startTime":1734.136,"endTime":1735.546,"body":"operational flow."},{"startTime":1735.576,"endTime":1737.836,"body":"He's talking about"},{"startTime":1735.576,"endTime":1737.836,"body":"scaling things up, is"},{"startTime":1737.836,"endTime":1738.556,"body":"what I get out of this."},{"startTime":1738.896,"endTime":1740.336,"body":"I think he's talking about"},{"startTime":1738.896,"endTime":1740.336,"body":"the amount of data that"},{"startTime":1740.336,"endTime":1741.416,"body":"comes into the pipeline."},{"startTime":1741.866,"endTime":1743.756,"body":"There are very few data"},{"startTime":1741.866,"endTime":1743.756,"body":"pipelines I've ever worked"},{"startTime":1743.756,"endTime":1745.616,"body":"with that don't get up"},{"startTime":1743.756,"endTime":1745.616,"body":"to the terabyte level."},{"startTime":1745.621,"endTime":1747.176,"body":"Yeah, exactly so, okay."},{"startTime":1747.506,"endTime":1749.636,"body":"How do I configure our"},{"startTime":1747.506,"endTime":1749.636,"body":"platform to support specific"},{"startTime":1749.636,"endTime":1752.606,"body":"data and workflow access"},{"startTime":1749.636,"endTime":1752.606,"body":"controls for our customers"},{"startTime":1752.606,"endTime":1755.456,"body":"based on unique regulatory"},{"startTime":1752.606,"endTime":1755.456,"body":"and compliance requirements?"},{"startTime":1755.756,"endTime":1756.176,"body":"Okay."},{"startTime":1756.176,"endTime":1759.926,"body":"Data and workflow access"},{"startTime":1756.176,"endTime":1759.926,"body":"controls means if a US person's"},{"startTime":1760.016,"endTime":1763.376,"body":"data comes through the pipeline,"},{"startTime":1760.016,"endTime":1763.376,"body":"you're not allowed to have that"},{"startTime":1763.376,"endTime":1767.361,"body":"in there so you need to be able"},{"startTime":1763.376,"endTime":1767.361,"body":"to filter us persons out of"},{"startTime":1767.361,"endTime":1770.351,"body":"this data pipeline when we're"},{"startTime":1767.361,"endTime":1770.351,"body":"analyzing the Middle East yeah"},{"startTime":1770.451,"endTime":1773.991,"body":"so he, what he's doing here,"},{"startTime":1770.451,"endTime":1773.991,"body":"he is configuring specific data"},{"startTime":1773.991,"endTime":1775.251,"body":"and workflow access controls."},{"startTime":1775.551,"endTime":1779.201,"body":"This is like, it's just, it's"},{"startTime":1775.551,"endTime":1779.201,"body":"rules on a data pipeline."},{"startTime":1779.231,"endTime":1781.481,"body":"Like this is not, I would"},{"startTime":1779.231,"endTime":1781.481,"body":"expect him to probably"},{"startTime":1781.481,"endTime":1784.391,"body":"even be able to farm this"},{"startTime":1781.481,"endTime":1784.391,"body":"out to a junior person."},{"startTime":1784.521,"endTime":1785.091,"body":"Seriously."},{"startTime":1785.291,"endTime":1787.721,"body":"I don't know the economics"},{"startTime":1785.291,"endTime":1787.721,"body":"of Palantir, so I dunno if"},{"startTime":1787.721,"endTime":1791.671,"body":"they're they send one engineer"},{"startTime":1787.721,"endTime":1791.671,"body":"to this site of like 500"},{"startTime":1791.671,"endTime":1795.031,"body":"people, and say like, look"},{"startTime":1791.671,"endTime":1795.031,"body":"how much we're supporting you."},{"startTime":1795.031,"endTime":1797.131,"body":"We, we have a"},{"startTime":1795.031,"endTime":1797.131,"body":"full-time resource."},{"startTime":1797.371,"endTime":1798.271,"body":"A resource, yeah."},{"startTime":1798.271,"endTime":1799.681,"body":"Full-time resource."},{"startTime":1800.711,"endTime":1802.421,"body":"I'm like nails on a chalkboard."},{"startTime":1802.421,"endTime":1804.461,"body":"I'm trying to, I'm"},{"startTime":1802.421,"endTime":1804.461,"body":"trying to give om the"},{"startTime":1804.461,"endTime":1805.451,"body":"heebie-jeebies over here."},{"startTime":1805.721,"endTime":1806.261,"body":"I'm getting that."},{"startTime":1806.561,"endTime":1808.781,"body":"It's this language,"},{"startTime":1806.561,"endTime":1808.781,"body":"with the barely filter"},{"startTime":1808.781,"endTime":1809.531,"body":"over the top of it."},{"startTime":1809.611,"endTime":1812.391,"body":"He says does my solution"},{"startTime":1809.611,"endTime":1812.391,"body":"encourage self-sufficient"},{"startTime":1812.421,"endTime":1814.971,"body":"collaboration and discovery"},{"startTime":1812.421,"endTime":1814.971,"body":"within the platform, unlocking"},{"startTime":1814.971,"endTime":1816.351,"body":"additional value for the client?"},{"startTime":1816.651,"endTime":1817.761,"body":"Is my solution flexible?"},{"startTime":1817.761,"endTime":1821.061,"body":"Will it be resilient to"},{"startTime":1817.761,"endTime":1821.061,"body":"modified access control"},{"startTime":1821.061,"endTime":1822.291,"body":"requirements in the future?"},{"startTime":1822.591,"endTime":1822.861,"body":"Okay."},{"startTime":1823.071,"endTime":1823.761,"body":"That was a lot of words."},{"startTime":1823.761,"endTime":1825.081,"body":"I don't know if any of"},{"startTime":1823.761,"endTime":1825.081,"body":"them meant anything."},{"startTime":1825.501,"endTime":1827.811,"body":"How do I design, build,"},{"startTime":1825.501,"endTime":1827.811,"body":"test, deploy, and maintain"},{"startTime":1827.811,"endTime":1830.571,"body":"a unique workflow to allow"},{"startTime":1827.811,"endTime":1830.571,"body":"a particular, again, this"},{"startTime":1830.571,"endTime":1832.341,"body":"goes back to the workflow"},{"startTime":1830.571,"endTime":1832.341,"body":"product I was talking about."},{"startTime":1832.396,"endTime":1833.776,"body":"it seems very similar."},{"startTime":1833.776,"endTime":1834.167,"body":"That's all he's doing is."},{"startTime":1834.467,"endTime":1835.637,"body":"Putting together workflow."},{"startTime":1835.667,"endTime":1836.837,"body":"This is software configuration."},{"startTime":1836.837,"endTime":1840.217,"body":"This is not, I mean , this"},{"startTime":1836.837,"endTime":1840.217,"body":"is like a, I would say"},{"startTime":1840.217,"endTime":1842.587,"body":"like get a good start in"},{"startTime":1840.217,"endTime":1842.587,"body":"software development as"},{"startTime":1842.587,"endTime":1846.247,"body":"like a tester or like a help"},{"startTime":1842.587,"endTime":1846.247,"body":"desk or something like that."},{"startTime":1846.282,"endTime":1849.902,"body":"And then transition over to"},{"startTime":1846.282,"endTime":1849.902,"body":"this do this for a while to do"},{"startTime":1849.932,"endTime":1852.932,"body":"like highly technical work very"},{"startTime":1849.932,"endTime":1852.932,"body":"logical, highly technical work."},{"startTime":1852.962,"endTime":1855.302,"body":"And then do this for a"},{"startTime":1852.962,"endTime":1855.302,"body":"while until an opening"},{"startTime":1855.362,"endTime":1857.162,"body":"opens up on one of the"},{"startTime":1855.362,"endTime":1857.162,"body":"software development teams."},{"startTime":1857.162,"endTime":1859.262,"body":"Then you move over to do real"},{"startTime":1857.162,"endTime":1859.262,"body":"software development work where"},{"startTime":1859.262,"endTime":1860.282,"body":"you're actually working in code."},{"startTime":1860.492,"endTime":1860.642,"body":"Yeah."},{"startTime":1860.692,"endTime":1862.012,"body":"It seems like a"},{"startTime":1860.692,"endTime":1862.012,"body":"good career path."},{"startTime":1862.222,"endTime":1863.032,"body":"Yeah, absolutely."},{"startTime":1863.032,"endTime":1865.282,"body":"I think it makes sense"},{"startTime":1863.032,"endTime":1865.282,"body":"for somebody to, if"},{"startTime":1865.282,"endTime":1867.782,"body":"they're coming into the"},{"startTime":1865.282,"endTime":1867.782,"body":"field, . To follow that path"},{"startTime":1867.882,"endTime":1870.152,"body":"he says he builds this"},{"startTime":1867.882,"endTime":1870.152,"body":"workflow for non-technical"},{"startTime":1870.152,"endTime":1873.482,"body":"customers to visualize and"},{"startTime":1870.152,"endTime":1873.482,"body":"interact with high noise data."},{"startTime":1873.732,"endTime":1876.312,"body":"How can I generalize this"},{"startTime":1873.732,"endTime":1876.312,"body":"feature to fold into the"},{"startTime":1876.312,"endTime":1878.892,"body":"base platform so that"},{"startTime":1876.312,"endTime":1878.892,"body":"other fdsc and clients"},{"startTime":1878.892,"endTime":1880.092,"body":"can benefit from my work?"},{"startTime":1880.392,"endTime":1883.962,"body":"So he, he's configuring"},{"startTime":1880.392,"endTime":1883.962,"body":"flows of data, a workflow."},{"startTime":1884.262,"endTime":1885.912,"body":"For the data through"},{"startTime":1884.262,"endTime":1885.912,"body":"the application."},{"startTime":1885.942,"endTime":1889.082,"body":"Okay how do I investigate a"},{"startTime":1885.942,"endTime":1889.082,"body":"production software outage?"},{"startTime":1889.382,"endTime":1891.572,"body":"Identify root cause of"},{"startTime":1889.382,"endTime":1891.572,"body":"the issue to deploy a fix"},{"startTime":1891.752,"endTime":1894.422,"body":"and monitor the stack for"},{"startTime":1891.752,"endTime":1894.422,"body":"stability while coordinating"},{"startTime":1894.422,"endTime":1896.852,"body":"communication between"},{"startTime":1894.422,"endTime":1896.852,"body":"product teams, our deployment"},{"startTime":1896.852,"endTime":1897.992,"body":"team and the customer."},{"startTime":1898.292,"endTime":1899.462,"body":"You put in trouble."},{"startTime":1899.462,"endTime":1900.512,"body":"That's basically"},{"startTime":1899.462,"endTime":1900.512,"body":"customer support work."},{"startTime":1900.512,"endTime":1900.662,"body":"Yes."},{"startTime":1900.662,"endTime":1901.843,"body":"Customer support"},{"startTime":1900.662,"endTime":1901.843,"body":"work yeah, yeah."},{"startTime":1901.992,"endTime":1903.822,"body":"Okay but he's not"},{"startTime":1901.992,"endTime":1903.822,"body":"a sales engineer."},{"startTime":1904.122,"endTime":1905.172,"body":"No, he's an FDSE."},{"startTime":1905.332,"endTime":1907.972,"body":"What is the most challenging"},{"startTime":1905.332,"endTime":1907.972,"body":"aspect of your role?"},{"startTime":1907.972,"endTime":1908.482,"body":"Directing."},{"startTime":1908.842,"endTime":1911.842,"body":"Directing focus is"},{"startTime":1908.842,"endTime":1911.842,"body":"challenging at times."},{"startTime":1912.192,"endTime":1913.812,"body":"Did he just say directing focus?"},{"startTime":1913.812,"endTime":1914.112,"body":"I did"},{"startTime":1916.402,"endTime":1919.192,"body":"given the ever-changing"},{"startTime":1916.402,"endTime":1919.192,"body":"landscape of our products,"},{"startTime":1919.192,"endTime":1922.283,"body":"capabilities and our clients'"},{"startTime":1919.192,"endTime":1922.283,"body":"needs, we are blessed with"},{"startTime":1922.283,"endTime":1924.652,"body":"a nearly infinite number"},{"startTime":1922.283,"endTime":1924.652,"body":"of problems to be solved."},{"startTime":1924.953,"endTime":1928.252,"body":"I need to consistently"},{"startTime":1924.953,"endTime":1928.252,"body":"identify the most valuable"},{"startTime":1928.252,"endTime":1931.732,"body":"thing to be working on,"},{"startTime":1928.252,"endTime":1931.732,"body":"regardless of expertise or"},{"startTime":1931.732,"endTime":1934.163,"body":"comfort level with the subject"},{"startTime":1931.732,"endTime":1934.163,"body":"matter, execute against it."},{"startTime":1934.582,"endTime":1936.652,"body":"Everything's on fire all the"},{"startTime":1934.582,"endTime":1936.652,"body":"time, is what it sounds like."},{"startTime":1937.132,"endTime":1938.332,"body":"Yeah, exactly."},{"startTime":1938.412,"endTime":1941.202,"body":"But I mean, this is really, I"},{"startTime":1938.412,"endTime":1941.202,"body":"mean, everyone does this, right?"},{"startTime":1941.202,"endTime":1943.603,"body":"Prioritize what you're"},{"startTime":1941.202,"endTime":1943.603,"body":"working on he likes the"},{"startTime":1943.603,"endTime":1945.283,"body":"variety of the role."},{"startTime":1945.343,"endTime":1946.123,"body":"Okay, good."},{"startTime":1946.128,"endTime":1949.182,"body":"I'm, I'm amazed this got left"},{"startTime":1946.128,"endTime":1949.182,"body":"in the corporate propaganda."},{"startTime":1949.182,"endTime":1949.872,"body":"Like Yeah."},{"startTime":1949.872,"endTime":1952.182,"body":"You're, you're so busy that"},{"startTime":1949.872,"endTime":1952.182,"body":"the, like the thing that"},{"startTime":1952.182,"endTime":1955.153,"body":"you find most challenging is"},{"startTime":1952.182,"endTime":1955.153,"body":"that focused, everything's"},{"startTime":1955.153,"endTime":1955.812,"body":"changing all the time."},{"startTime":1955.812,"endTime":1957.793,"body":"Like that the software"},{"startTime":1955.812,"endTime":1957.793,"body":"is changing all the time."},{"startTime":1957.793,"endTime":1959.907,"body":"The customers for nerd"},{"startTime":1957.793,"endTime":1959.907,"body":"changing all the time the"},{"startTime":1959.907,"endTime":1962.588,"body":"things you have access to is"},{"startTime":1959.907,"endTime":1962.588,"body":"changing all knowing, knowing"},{"startTime":1962.828,"endTime":1966.707,"body":"enterprise software like, like"},{"startTime":1962.828,"endTime":1966.707,"body":"Gotham probably is like the"},{"startTime":1966.707,"endTime":1970.128,"body":"software and the configuration"},{"startTime":1966.707,"endTime":1970.128,"body":"setting settings are probably"},{"startTime":1970.128,"endTime":1971.057,"body":"changing under your feet."},{"startTime":1971.057,"endTime":1973.128,"body":"Like the sand is probably"},{"startTime":1971.057,"endTime":1973.128,"body":"shifting under your feet."},{"startTime":1973.428,"endTime":1975.648,"body":"All the time and you"},{"startTime":1973.428,"endTime":1975.648,"body":"probably don't get a lot"},{"startTime":1975.648,"endTime":1978.557,"body":"of notice about it 'cause"},{"startTime":1975.648,"endTime":1978.557,"body":"of the size of Palantir."},{"startTime":1978.568,"endTime":1979.738,"body":"So that could be exciting."},{"startTime":1979.738,"endTime":1980.037,"body":"I get it."},{"startTime":1980.037,"endTime":1981.778,"body":"The regulatory"},{"startTime":1980.037,"endTime":1981.778,"body":"changes are there too."},{"startTime":1981.778,"endTime":1983.918,"body":"I also don't like the"},{"startTime":1981.778,"endTime":1983.918,"body":"politics shifting under"},{"startTime":1983.918,"endTime":1984.818,"body":"your feet as well."},{"startTime":1984.818,"endTime":1986.767,"body":"It's probably happening in"},{"startTime":1984.818,"endTime":1986.767,"body":"this company the size, right?"},{"startTime":1986.767,"endTime":1988.657,"body":"Anyway, he's gonna wrap"},{"startTime":1986.767,"endTime":1988.657,"body":"things up, he says, to wrap"},{"startTime":1988.657,"endTime":1991.087,"body":"things up, what advice do"},{"startTime":1988.657,"endTime":1991.087,"body":"you have for future squeeze"},{"startTime":1991.387,"endTime":1992.887,"body":"from a technical perspective?"},{"startTime":1993.067,"endTime":1995.227,"body":"My advice is to learn"},{"startTime":1993.067,"endTime":1995.227,"body":"to work with systems"},{"startTime":1995.227,"endTime":1997.747,"body":"architectures and code bases"},{"startTime":1995.227,"endTime":1997.747,"body":"you are not familiar with."},{"startTime":1997.897,"endTime":2000.117,"body":"Really, that's"},{"startTime":1997.897,"endTime":2000.117,"body":"revolutionary right there."},{"startTime":2000.147,"endTime":2001.197,"body":"Revolutionary."},{"startTime":2001.197,"endTime":2003.627,"body":"He joined with with"},{"startTime":2001.197,"endTime":2003.627,"body":"hard way background."},{"startTime":2003.627,"endTime":2006.687,"body":"He had never worked on common"},{"startTime":2003.627,"endTime":2006.687,"body":"software tools like Spark or"},{"startTime":2006.837,"endTime":2008.277,"body":"microservice architectures."},{"startTime":2008.667,"endTime":2008.997,"body":"Really?"},{"startTime":2008.997,"endTime":2010.077,"body":"He never worked"},{"startTime":2008.997,"endTime":2010.077,"body":"on microservices."},{"startTime":2010.077,"endTime":2010.437,"body":"Wow."},{"startTime":2010.737,"endTime":2012.927,"body":"More generally, find a"},{"startTime":2010.737,"endTime":2012.927,"body":"mentor and invest in a"},{"startTime":2012.927,"endTime":2013.797,"body":"relationship with them."},{"startTime":2014.067,"endTime":2016.407,"body":"Having someone in your corner"},{"startTime":2014.067,"endTime":2016.407,"body":"who you can turn to for"},{"startTime":2016.407,"endTime":2018.747,"body":"guidance and ask for help and"},{"startTime":2016.407,"endTime":2018.747,"body":"navigating career is invaluable."},{"startTime":2018.747,"endTime":2019.917,"body":"This sounds like"},{"startTime":2018.747,"endTime":2019.917,"body":"someone who works as a"},{"startTime":2019.917,"endTime":2021.537,"body":"consultancy, I have to say."},{"startTime":2021.697,"endTime":2022.717,"body":"In a consultancy."},{"startTime":2022.988,"endTime":2024.908,"body":"You do need someone"},{"startTime":2022.988,"endTime":2024.908,"body":"in your corner."},{"startTime":2025.118,"endTime":2026.618,"body":"You need someone to go back to."},{"startTime":2026.918,"endTime":2029.288,"body":"And if you don't have that"},{"startTime":2026.918,"endTime":2029.288,"body":"person in the consultancy,"},{"startTime":2029.528,"endTime":2031.717,"body":"you're not gonna last in that"},{"startTime":2029.528,"endTime":2031.717,"body":"consultancy for very long"},{"startTime":2032.178,"endTime":2033.368,"body":"This was interesting."},{"startTime":2033.408,"endTime":2036.348,"body":"I really wanted to know more"},{"startTime":2033.408,"endTime":2036.348,"body":"about this model 'cause they've"},{"startTime":2036.348,"endTime":2037.578,"body":"been blasting this model out."},{"startTime":2037.578,"endTime":2039.498,"body":"I watched a podcast recently"},{"startTime":2037.578,"endTime":2039.498,"body":"where they were talking"},{"startTime":2039.498,"endTime":2042.158,"body":"about this model and on"},{"startTime":2039.498,"endTime":2042.158,"body":"that particular podcast."},{"startTime":2042.158,"endTime":2044.328,"body":"I can't remember what it was"},{"startTime":2042.158,"endTime":2044.328,"body":"they were attributing a lot of"},{"startTime":2044.328,"endTime":2050.248,"body":"success to this and portraying"},{"startTime":2044.328,"endTime":2050.248,"body":"this role, the forward deployed"},{"startTime":2050.248,"endTime":2053.428,"body":"software engineer it was some"},{"startTime":2050.248,"endTime":2053.428,"body":"kind of like monumental, like"},{"startTime":2053.428,"endTime":2054.628,"body":"breakthrough in thinking."},{"startTime":2054.898,"endTime":2058.038,"body":"And I'm just, I was listening"},{"startTime":2054.898,"endTime":2058.038,"body":"to it going this sounds like"},{"startTime":2058.278,"endTime":2062.628,"body":"what most smaller software"},{"startTime":2058.278,"endTime":2062.628,"body":"firms do they have a dedicated"},{"startTime":2062.628,"endTime":2064.038,"body":"engineer to a big customer."},{"startTime":2064.088,"endTime":2066.828,"body":"They're willing to like"},{"startTime":2064.088,"endTime":2066.828,"body":"whatever revenue it takes,"},{"startTime":2066.948,"endTime":2070.458,"body":"like it's strategic, so"},{"startTime":2066.948,"endTime":2070.458,"body":"like a margin or revenue or"},{"startTime":2070.458,"endTime":2071.598,"body":"whatever, like doesn't count."},{"startTime":2071.778,"endTime":2071.928,"body":"Right."},{"startTime":2071.928,"endTime":2073.788,"body":", Making that customer happy"},{"startTime":2071.928,"endTime":2073.788,"body":"is the most important thing."},{"startTime":2074.188,"endTime":2077.098,"body":"This role of having"},{"startTime":2074.188,"endTime":2077.098,"body":"people embedded with"},{"startTime":2077.098,"endTime":2078.418,"body":"customers is nothing new."},{"startTime":2078.808,"endTime":2080.518,"body":"This goes back a long, long way."},{"startTime":2080.878,"endTime":2081.268,"body":"Right?"},{"startTime":2081.268,"endTime":2081.269,"body":"Yeah."},{"startTime":2081.269,"endTime":2083.21,"body":"Yeah so, I don't know"},{"startTime":2081.269,"endTime":2083.21,"body":"why this is suddenly"},{"startTime":2083.21,"endTime":2085.61,"body":"become vogue as a role."},{"startTime":2085.85,"endTime":2089.15,"body":"It's just, it's just another"},{"startTime":2085.85,"endTime":2089.15,"body":"dressed up sales engineer role."},{"startTime":2089.15,"endTime":2090.53,"body":"Really, at least to me."},{"startTime":2090.88,"endTime":2091.96,"body":"It's not a sales engineer."},{"startTime":2091.96,"endTime":2093.82,"body":"He says clearly in the"},{"startTime":2091.96,"endTime":2093.82,"body":"article, it's not a"},{"startTime":2093.82,"endTime":2095.32,"body":"sales engineer anyway."},{"startTime":2095.38,"endTime":2095.77,"body":"Okay."},{"startTime":2095.77,"endTime":2096.4,"body":"We believe them!"},{"startTime":2096.55,"endTime":2099.515,"body":"All right, if you enjoyed"},{"startTime":2096.55,"endTime":2099.515,"body":"this podcast, don't forget"},{"startTime":2099.515,"endTime":2100.715,"body":"to like and subscribe."},{"startTime":2100.895,"endTime":2102.035,"body":"Remember every like."},{"startTime":2102.515,"endTime":2104.165,"body":"Counts every"},{"startTime":2102.515,"endTime":2104.165,"body":"subscription counts."},{"startTime":2104.195,"endTime":2107.135,"body":"A comment on, on LinkedIn"},{"startTime":2104.195,"endTime":2107.135,"body":"when I post the podcast, that"},{"startTime":2107.135,"endTime":2108.695,"body":"helps too for our engagement."},{"startTime":2108.905,"endTime":2110.365,"body":"And thank you everyone"},{"startTime":2108.905,"endTime":2110.365,"body":"for listening."},{"startTime":2110.425,"endTime":2110.965,"body":"Awesome."},{"startTime":2110.965,"endTime":2111.805,"body":"This is great."},{"startTime":2112.225,"endTime":2112.855,"body":"Thank you all."},{"startTime":2113.015,"endTime":2114.005,"body":"sorry, I didn't read the."},{"startTime":2114.305,"endTime":2114.995,"body":"The comments here."},{"startTime":2115.145,"endTime":2117.215,"body":"I think all the people who"},{"startTime":2115.145,"endTime":2117.215,"body":"have trouble understanding the"},{"startTime":2117.215,"endTime":2119.495,"body":"gist of what Palantir does,"},{"startTime":2117.215,"endTime":2119.495,"body":"should read this blog post."},{"startTime":2119.525,"endTime":2120.185,"body":"It's excellent."},{"startTime":2120.455,"endTime":2122.675,"body":"Can I put my thoughts in here"},{"startTime":2120.455,"endTime":2122.675,"body":"without creating an account?"},{"startTime":2122.68,"endTime":2122.81,"body":"Oh."},{"startTime":2122.815,"endTime":2123.215,"body":"Oh, no."},{"startTime":2123.215,"endTime":2123.935,"body":"I have to create an account."},{"startTime":2123.935,"endTime":2124.53,"body":"You have to create an account."},{"startTime":2124.582,"endTime":2126.922,"body":"It's making me sign up"},{"startTime":2124.582,"endTime":2126.922,"body":"for a medium account."},{"startTime":2127.282,"endTime":2127.642,"body":"All right."},{"startTime":2127.642,"endTime":2128.242,"body":"Here we go."},{"startTime":2128.542,"endTime":2132.142,"body":"We created an account on Medium"},{"startTime":2128.542,"endTime":2132.142,"body":"for the Arguing Agile podcast."},{"startTime":2132.142,"endTime":2133.582,"body":"So now we get the comment."},{"startTime":2133.782,"endTime":2134.172,"body":"Here we go."},{"startTime":2134.322,"endTime":2135.942,"body":"Interesting read."},{"startTime":2136.242,"endTime":2142.212,"body":"We were so happy to create"},{"startTime":2136.242,"endTime":2142.212,"body":"a podcast you know what,"},{"startTime":2142.212,"endTime":2144.462,"body":"I'm gonna put a dash in here"},{"startTime":2142.212,"endTime":2144.462,"body":"just so people think that"},{"startTime":2144.462,"endTime":2145.392,"body":"this was written by chat."},{"startTime":2145.392,"endTime":2145.872,"body":"GPT."},{"startTime":2145.872,"endTime":2146.142,"body":"Here we go."},{"startTime":2146.142,"endTime":2146.862,"body":"Oh, M dash."},{"startTime":2146.922,"endTime":2147.762,"body":"You need an M dash."},{"startTime":2147.822,"endTime":2150.372,"body":"Oh, is it, is that, was it"},{"startTime":2147.822,"endTime":2150.372,"body":"M dash two dashes like this?"},{"startTime":2150.372,"endTime":2150.822,"body":"No, no."},{"startTime":2150.822,"endTime":2152.622,"body":"It's, it's a, it's"},{"startTime":2150.822,"endTime":2152.622,"body":"a single dash."},{"startTime":2152.622,"endTime":2153.582,"body":"It's a special character."},{"startTime":2153.762,"endTime":2154.902,"body":"You can do it in Word in ation."},{"startTime":2154.902,"endTime":2156.042,"body":"Oh, I can't, I, sorry."},{"startTime":2156.042,"endTime":2159.552,"body":"I'm, I'm typing with the"},{"startTime":2156.042,"endTime":2159.552,"body":"keyboard on a laptop, so that's"},{"startTime":2159.552,"endTime":2164.217,"body":"s not gonna work for me however,"},{"startTime":2159.552,"endTime":2164.217,"body":"we're chuckling, chucking,"},{"startTime":2164.517,"endTime":2171.057,"body":"chucking, chuckling at the,"},{"startTime":2164.517,"endTime":2171.057,"body":"we, we, we are not consultants."},{"startTime":2171.357,"endTime":2171.897,"body":"That's all right."},{"startTime":2172.137,"endTime":2172.737,"body":"Spell check's."},{"startTime":2172.737,"endTime":2176.997,"body":"Got me disclaimer"},{"startTime":2172.737,"endTime":2176.997,"body":"followed by a description."},{"startTime":2177.297,"endTime":2182.487,"body":"Of exactly what consultants"},{"startTime":2177.297,"endTime":2182.487,"body":"do, exactly what consultants"},{"startTime":2182.787,"endTime":2189.837,"body":"do betting with clients,"},{"startTime":2182.787,"endTime":2189.837,"body":"solving their specific,"},{"startTime":2190.107,"endTime":2192.147,"body":"specific problems."},{"startTime":2192.447,"endTime":2198.577,"body":"Problems, and dealing with"},{"startTime":2192.447,"endTime":2198.577,"body":"customer engagement, that's"},{"startTime":2198.877,"endTime":2200.947,"body":"implementation 1 0 1."},{"startTime":2201.247,"endTime":2202.597,"body":"Honestly, I probably"},{"startTime":2201.247,"endTime":2202.597,"body":"could stop there."},{"startTime":2202.597,"endTime":2205.477,"body":"That's in, that's like, that's,"},{"startTime":2202.597,"endTime":2205.477,"body":"that's enough heat right there."},{"startTime":2205.827,"endTime":2208.767,"body":"The position seems light."},{"startTime":2209.067,"endTime":2210.027,"body":"Sorry, I spell light."},{"startTime":2210.027,"endTime":2210.807,"body":"LITE."},{"startTime":2210.967,"endTime":2211.297,"body":"Sorry."},{"startTime":2211.302,"endTime":2212.272,"body":"I That's how it is okay."},{"startTime":2212.512,"endTime":2213.652,"body":"Alright light."},{"startTime":2213.937,"endTime":2218.137,"body":"Sometimes on the podcast, om is"},{"startTime":2213.937,"endTime":2218.137,"body":"like, that's, that's the pro,"},{"startTime":2218.167,"endTime":2219.337,"body":"that's the queen's language."},{"startTime":2219.337,"endTime":2220.447,"body":"That's the way it's works."},{"startTime":2220.447,"endTime":2221.107,"body":"And I'm like, oh."},{"startTime":2221.407,"endTime":2221.917,"body":"Oh no."},{"startTime":2222.117,"endTime":2225.777,"body":"This position seems light"},{"startTime":2222.117,"endTime":2225.777,"body":"on actual SSWE work, like"},{"startTime":2225.777,"endTime":2228.477,"body":"coding, architectural design"},{"startTime":2225.777,"endTime":2228.477,"body":"and building existing systems."},{"startTime":2228.867,"endTime":2233.322,"body":"Not that there is anything wrong"},{"startTime":2228.867,"endTime":2233.322,"body":"with that anything wrong with"},{"startTime":2233.522,"endTime":2237.602,"body":"being a specialized consultant?"},{"startTime":2237.752,"endTime":2240.842,"body":"It's valuable work."},{"startTime":2241.142,"endTime":2244.742,"body":"And we've all been there."},{"startTime":2245.172,"endTime":2245.757,"body":"This is cool."},{"startTime":2246.042,"endTime":2246.762,"body":"There you go."},{"startTime":2247.062,"endTime":2247.722,"body":"Respond."}]}