Pondering Procurement

Creating Real Value: A Customer-Centric Approach

CASME

Gain a fresh perspective on procurement in this insightful podcast! Join Jim Colangelo, former CPO for the State of Michigan and now Executive Director of the newly formed Michigan Institute of Public Procurement, as he challenges the cost-savings obsession in a thought-provoking discussion with CASME’s Graham Crawshaw. Together, they explore how shifting from cost-cutting to a customer-focused approach can deliver greater efficiency, strengthen stakeholder relationships, and create sustainable value. Discover the secret to empowering your team, transforming procurement culture, and still achieving meaningful savings—without the stress.