Own The Build
Construction is one of the most complex, fragmented and challenging industries to work in, but when you reflect on a finished project, there is always great satisfaction in the work done. Join Quantity Surveyor and Founder of C-Link (www.c-link.com), Paul Heming, each week as he interviews experts from across the construction industry to share tactics for project success and uncover technologies of the future that will take us forward. Own the Build is a show for Main Contractors, Quantity Surveyors, Project Managers or anyone interested in learning more about the construction world.
Own The Build
Settlement Strategies: How to Resolve Construction Conflicts Before They Spiral (EP 223)
In today’s episode, Paul is joined by Stefan Panourgias, a seasoned commercial consultant and specialist in construction settlements. With a career spanning London, New York, Malaysia, and the Middle East, Stephen has built a reputation for resolving disputes before they derail projects — from forensic delay analysis to strategic negotiation with the C-suite.
We discuss:
- Stephen’s global career journey — from Heathrow Express to boutique consulting in Dubai
- What it actually means to be a settlement specialist in construction
- The warning signs that conflict is brewing (and what to do next)
- Why documentation is key — but diplomacy often wins
- UK vs. Middle East contract culture — and how to navigate both
- Real-world tactics for bringing even the most stubborn parties to the table
If you’re involved in commercial negotiations, claims, or final accounts, this episode is packed with insight on how to fight for resolution, not just the money.
📩 Have a question for Paul? Email paul@c-link.com to have it answered in an upcoming episode!
📩 If you'd like to read the two Own the Build eBooks based on 200+ episodes — Mastering Your Career in Quantity Surveying and The AI Revolution in Quantity Surveying — head to the show notes to download your free copy.
Download them here - Free eBook Downloads.
Want to connect with Paul?
Paul is on Linkedin here and would love to talk. You can also connect with Paul at paul@c-link.com or through, C-Link.
Watch the Video to learn more; you can book a demo by clicking here.
C-Link is software built by Quantity Surveyors for Main Contractors. We save 600 hours of Quantity Surveying time per project in automation. We can make your QS’ so much more efficient.
