Making Adjustments

Episode 1: Informed Consent

CCPA Season 1 Episode 1

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 54:38

In the first episode, the Claims Team takes on the ambitious task of encouraging DCs to fall in love with the informed consent process. They’ll tackle such hot topics as the form’s section on stroke, the various perceptions from doctors about the process, when to update informed consent, and realistic ways to be thorough with the process without taking too much time out of your busy day.