#23 Knowledge Shields

Knowledge shields are a form of cognitive rigidity that we regularly use and encounter, which can impede the formation of new knowledge, updating old knowledge and learning. It Is the general tendency to preserve old models, beliefs or misconceptions through denial or defensive mechanisms, including downplaying the importance or relevance of contradictory data, arguing from authority, resorting to bad analogies, ignoring secondary effects, arguing from special cases and arguing the principle has limited applicability.

They are often used for various reasons to avoid change or new or conflicting information that the individual does not naturally want to accept, finds threatening or challenges long-held beliefs. 

Knowledge shields can prevent us from developing better practices or inhibit our ability to evolve or keep up with rapidly changing environments, advancing technology and new scientific evidence.

It is also a risk of identifying as a subject matter expert (SME), where individuals can defend their mental models or refute new information. Negatively impacting their performance or leading them to incorrect conclusions in new situations.

This discussion explores knowledge shields and ways to overcome them to improve our knowledge and decision-making and ensure we continually strive to provide the best training possible.