{"version":"1.0.0","segments":[{"speaker":"Voice Over","startTime":2.13,"endTime":6.24,"body":"The AIBP ASEAN B2B"},{"speaker":"Voice Over","startTime":2.13,"endTime":6.24,"body":"growth podcast is a series of"},{"speaker":"Voice Over","startTime":6.24,"endTime":9.81,"body":"fireside chats with business"},{"speaker":"Voice Over","startTime":6.24,"endTime":9.81,"body":"leaders in Southeast Asia"},{"speaker":"Voice Over","startTime":9.96,"endTime":14.28,"body":"focused on growth in the region."},{"speaker":"Voice Over","startTime":9.96,"endTime":14.28,"body":"topics discussed include"},{"speaker":"Voice Over","startTime":14.28,"endTime":17.97,"body":"business strategy, sales and"},{"speaker":"Voice Over","startTime":14.28,"endTime":17.97,"body":"marketing, enterprise technology"},{"speaker":"Voice Over","startTime":18.03,"endTime":19.14,"body":"and innovation."},{"speaker":"YY - AIBP","startTime":28.17,"endTime":32.55,"body":"Hello, and welcome to"},{"speaker":"YY - AIBP","startTime":28.17,"endTime":32.55,"body":"this episode of The AIBP ASEAN"},{"speaker":"YY - AIBP","startTime":32.76,"endTime":37.68,"body":"B2B Growth Podcast. Today, we"},{"speaker":"YY - AIBP","startTime":32.76,"endTime":37.68,"body":"are featuring but Ivan"},{"speaker":"YY - AIBP","startTime":37.89,"endTime":43.5,"body":"Shindunata the Head of IT from"},{"speaker":"YY - AIBP","startTime":37.89,"endTime":43.5,"body":"Kalbe Nutritionals as Head of"},{"speaker":"YY - AIBP","startTime":43.5,"endTime":46.77,"body":"IT, Pak Ivan has designed a"},{"speaker":"YY - AIBP","startTime":43.5,"endTime":46.77,"body":"roadmap for digital"},{"speaker":"YY - AIBP","startTime":46.77,"endTime":50.25,"body":"transformation at Kobe"},{"speaker":"YY - AIBP","startTime":46.77,"endTime":50.25,"body":"Nutritionals, seeking to improve"},{"speaker":"YY - AIBP","startTime":50.25,"endTime":53.25,"body":"business processes and"},{"speaker":"YY - AIBP","startTime":50.25,"endTime":53.25,"body":"operations, the supply chain. So"},{"speaker":"YY - AIBP","startTime":53.25,"endTime":57.36,"body":"with regards to customer"},{"speaker":"YY - AIBP","startTime":53.25,"endTime":57.36,"body":"experience, Kobe Nutritionals is"},{"speaker":"YY - AIBP","startTime":57.36,"endTime":62.52,"body":"part of the Kobe pharma group, a"},{"speaker":"YY - AIBP","startTime":57.36,"endTime":62.52,"body":"pharmaceutical company Indonesia"},{"speaker":"YY - AIBP","startTime":62.52,"endTime":66.72,"body":"and one of the largest in"},{"speaker":"YY - AIBP","startTime":62.52,"endTime":66.72,"body":"Southeast Asia. Perhaps, Ivan,"},{"speaker":"YY - AIBP","startTime":67.08,"endTime":70.65,"body":"would you like to give us an"},{"speaker":"YY - AIBP","startTime":67.08,"endTime":70.65,"body":"introduction of yourself and"},{"speaker":"YY - AIBP","startTime":70.65,"endTime":72.75,"body":"your role at Kobe Nutritionals."},{"speaker":"Kalbe - Ivan","startTime":74.01,"endTime":77.85,"body":"Okay. Kalbe"},{"speaker":"Kalbe - Ivan","startTime":74.01,"endTime":77.85,"body":"Nutritionals is part of Kalbe"},{"speaker":"Kalbe - Ivan","startTime":77.85,"endTime":81.96,"body":"Farma group like you mentioned"},{"speaker":"Kalbe - Ivan","startTime":77.85,"endTime":81.96,"body":"earlier, it is a pharmaceutical"},{"speaker":"Kalbe - Ivan","startTime":81.96,"endTime":85.89,"body":"company in Indonesia, which is"},{"speaker":"Kalbe - Ivan","startTime":81.96,"endTime":85.89,"body":"focusing on and therefore it's"},{"speaker":"Kalbe - Ivan","startTime":87.27,"endTime":90.69,"body":"combination of commitment is to"},{"speaker":"Kalbe - Ivan","startTime":87.27,"endTime":90.69,"body":"give the best nutrition"},{"speaker":"Kalbe - Ivan","startTime":90.69,"endTime":95.01,"body":"solutions in every stage of"},{"speaker":"Kalbe - Ivan","startTime":90.69,"endTime":95.01,"body":"human lifecycle. And together,"},{"speaker":"Kalbe - Ivan","startTime":95.01,"endTime":102.15,"body":"we also help to make Indonesia"},{"speaker":"Kalbe - Ivan","startTime":95.01,"endTime":102.15,"body":"healthier. My current role as"},{"speaker":"Kalbe - Ivan","startTime":102.15,"endTime":107.76,"body":"head of IT, I am trusted to be"},{"speaker":"Kalbe - Ivan","startTime":102.15,"endTime":107.76,"body":"the head of Information"},{"speaker":"Kalbe - Ivan","startTime":107.76,"endTime":112.5,"body":"Technology of the company. And"},{"speaker":"Kalbe - Ivan","startTime":107.76,"endTime":112.5,"body":"my main responsibilities are one"},{"speaker":"Kalbe - Ivan","startTime":112.5,"endTime":116.46,"body":"is overseeing all technology"},{"speaker":"Kalbe - Ivan","startTime":112.5,"endTime":116.46,"body":"operations, and also evaluating"},{"speaker":"Kalbe - Ivan","startTime":116.49,"endTime":121.26,"body":"them, according to the business"},{"speaker":"Kalbe - Ivan","startTime":116.49,"endTime":121.26,"body":"objectives. And then the second"},{"speaker":"Kalbe - Ivan","startTime":121.26,"endTime":125.67,"body":"one, establishing IT policies,"},{"speaker":"Kalbe - Ivan","startTime":121.26,"endTime":125.67,"body":"and also systems to support the"},{"speaker":"Kalbe - Ivan","startTime":125.67,"endTime":129.3,"body":"implementation of business"},{"speaker":"Kalbe - Ivan","startTime":125.67,"endTime":129.3,"body":"strategies. And the third one is"},{"speaker":"Kalbe - Ivan","startTime":129.3,"endTime":132.33,"body":"analyzing the business"},{"speaker":"Kalbe - Ivan","startTime":129.3,"endTime":132.33,"body":"requirements of all departments"},{"speaker":"Kalbe - Ivan","startTime":132.33,"endTime":135.45,"body":"to determine their technology"},{"speaker":"Kalbe - Ivan","startTime":132.33,"endTime":135.45,"body":"needs."},{"speaker":"YY - AIBP","startTime":136.95,"endTime":140.52,"body":"Thank you very much."},{"speaker":"YY - AIBP","startTime":136.95,"endTime":140.52,"body":"I saw that, you know, beyond"},{"speaker":"YY - AIBP","startTime":140.52,"endTime":143.22,"body":"what you've just mentioned,"},{"speaker":"YY - AIBP","startTime":140.52,"endTime":143.22,"body":"right? You're also in charge of"},{"speaker":"YY - AIBP","startTime":143.22,"endTime":146.34,"body":"a hot topic that I've been"},{"speaker":"YY - AIBP","startTime":143.22,"endTime":146.34,"body":"looking at quite a bit in the"},{"speaker":"YY - AIBP","startTime":146.34,"endTime":150.69,"body":"region cybersecurity, tell us a"},{"speaker":"YY - AIBP","startTime":146.34,"endTime":150.69,"body":"little bit more about your role"},{"speaker":"YY - AIBP","startTime":150.72,"endTime":155.88,"body":"in driving the making sure that"},{"speaker":"YY - AIBP","startTime":150.72,"endTime":155.88,"body":"the foundation of cybersecurity"},{"speaker":"YY - AIBP","startTime":155.91,"endTime":160.08,"body":"is ensured in Kobe Nutritionals"},{"speaker":"YY - AIBP","startTime":155.91,"endTime":160.08,"body":"digital transformation."},{"speaker":"Kalbe - Ivan","startTime":161.4,"endTime":165.9,"body":"Okay. Since it is"},{"speaker":"Kalbe - Ivan","startTime":161.4,"endTime":165.9,"body":"a transformation has been one of"},{"speaker":"Kalbe - Ivan","startTime":165.9,"endTime":169.56,"body":"the company's strategic intent,"},{"speaker":"Kalbe - Ivan","startTime":165.9,"endTime":169.56,"body":"since the pandemic, due to"},{"speaker":"Kalbe - Ivan","startTime":169.56,"endTime":172.95,"body":"challenges in the way we work"},{"speaker":"Kalbe - Ivan","startTime":169.56,"endTime":172.95,"body":"and then also customer behavior"},{"speaker":"Kalbe - Ivan","startTime":172.95,"endTime":176.94,"body":"than security is one of our"},{"speaker":"Kalbe - Ivan","startTime":172.95,"endTime":176.94,"body":"concerns, especially when we"},{"speaker":"Kalbe - Ivan","startTime":176.94,"endTime":184.17,"body":"work from home and then we are"},{"speaker":"Kalbe - Ivan","startTime":176.94,"endTime":184.17,"body":"no longer have to go to the"},{"speaker":"Kalbe - Ivan","startTime":184.17,"endTime":189.15,"body":"office to then security becomes"},{"speaker":"Kalbe - Ivan","startTime":184.17,"endTime":189.15,"body":"more and more important for us."},{"speaker":"Kalbe - Ivan","startTime":190.26,"endTime":194.34,"body":"In terms of the digital"},{"speaker":"Kalbe - Ivan","startTime":190.26,"endTime":194.34,"body":"transformation itself, we try to"},{"speaker":"Kalbe - Ivan","startTime":194.61,"endTime":199.41,"body":"make sure that all the"},{"speaker":"Kalbe - Ivan","startTime":194.61,"endTime":199.41,"body":"connectivity internally or also"},{"speaker":"Kalbe - Ivan","startTime":199.41,"endTime":204.78,"body":"externally secure enough. And"},{"speaker":"Kalbe - Ivan","startTime":199.41,"endTime":204.78,"body":"also the data itself, because we"},{"speaker":"Kalbe - Ivan","startTime":204.78,"endTime":209.88,"body":"share the data from inside,"},{"speaker":"Kalbe - Ivan","startTime":204.78,"endTime":209.88,"body":"outside, and then from our"},{"speaker":"Kalbe - Ivan","startTime":209.88,"endTime":215.79,"body":"internal consumption to our"},{"speaker":"Kalbe - Ivan","startTime":209.88,"endTime":215.79,"body":"supplier, for example. We have"},{"speaker":"Kalbe - Ivan","startTime":215.79,"endTime":220.23,"body":"to make sure that all the data"},{"speaker":"Kalbe - Ivan","startTime":215.79,"endTime":220.23,"body":"are encrypted, and also goes"},{"speaker":"Kalbe - Ivan","startTime":220.23,"endTime":226.38,"body":"along our own platform, although"},{"speaker":"Kalbe - Ivan","startTime":220.23,"endTime":226.38,"body":"we have cloud platform to store"},{"speaker":"Kalbe - Ivan","startTime":226.38,"endTime":229.2,"body":"our data, but we have to make"},{"speaker":"Kalbe - Ivan","startTime":226.38,"endTime":229.2,"body":"sure that all the data are"},{"speaker":"Kalbe - Ivan","startTime":229.2,"endTime":235.11,"body":"secure and can be shared among"},{"speaker":"Kalbe - Ivan","startTime":229.2,"endTime":235.11,"body":"us and also externally securely."},{"speaker":"YY - AIBP","startTime":236.95,"endTime":241.33,"body":"Like a lot of people"},{"speaker":"YY - AIBP","startTime":236.95,"endTime":241.33,"body":"say the digital transformation"},{"speaker":"YY - AIBP","startTime":241.33,"endTime":246.19,"body":"can only go as far as your"},{"speaker":"YY - AIBP","startTime":241.33,"endTime":246.19,"body":"foundation, it is secure. Right?"},{"speaker":"YY - AIBP","startTime":246.37,"endTime":249.49,"body":"And I believe you have been"},{"speaker":"YY - AIBP","startTime":246.37,"endTime":249.49,"body":"doing this by Ivan for quite a"},{"speaker":"YY - AIBP","startTime":249.49,"endTime":253.27,"body":"while now in your mouth multi"},{"speaker":"YY - AIBP","startTime":249.49,"endTime":253.27,"body":"roles in really driving like"},{"speaker":"YY - AIBP","startTime":253.27,"endTime":257.65,"body":"process optimization within the"},{"speaker":"YY - AIBP","startTime":253.27,"endTime":257.65,"body":"various companies that you were"},{"speaker":"YY - AIBP","startTime":257.71,"endTime":261.13,"body":"in. Can you share with us a bit"},{"speaker":"YY - AIBP","startTime":257.71,"endTime":261.13,"body":"more about how you got here"},{"speaker":"YY - AIBP","startTime":261.13,"endTime":264.04,"body":"today leading the team and"},{"speaker":"YY - AIBP","startTime":261.13,"endTime":264.04,"body":"leading the digital"},{"speaker":"YY - AIBP","startTime":264.04,"endTime":266.98,"body":"transformation journey at Kalbe"},{"speaker":"YY - AIBP","startTime":264.04,"endTime":266.98,"body":"Nutritionals."},{"speaker":"Kalbe - Ivan","startTime":266.98,"endTime":275.44,"body":"Okay, so I'm"},{"speaker":"Kalbe - Ivan","startTime":266.98,"endTime":275.44,"body":"previously as a role as Solution"},{"speaker":"Kalbe - Ivan","startTime":275.44,"endTime":277.9,"body":"Architect, not specially in"},{"speaker":"Kalbe - Ivan","startTime":275.44,"endTime":277.9,"body":"digital transformation."},{"speaker":"YY - AIBP","startTime":278.95,"endTime":281.17,"body":"Solution architect is"},{"speaker":"YY - AIBP","startTime":278.95,"endTime":281.17,"body":"very close to that."},{"speaker":"Kalbe - Ivan","startTime":282.53,"endTime":286.58,"body":"Yes, yeah. But now"},{"speaker":"Kalbe - Ivan","startTime":282.53,"endTime":286.58,"body":"since I'm also involved in the"},{"speaker":"Kalbe - Ivan","startTime":286.58,"endTime":289.64,"body":"digital transformation team, I"},{"speaker":"Kalbe - Ivan","startTime":286.58,"endTime":289.64,"body":"have to enable the"},{"speaker":"Kalbe - Ivan","startTime":289.64,"endTime":292.97,"body":"digitalization as it fits where"},{"speaker":"Kalbe - Ivan","startTime":289.64,"endTime":292.97,"body":"ensure the affordability and"},{"speaker":"Kalbe - Ivan","startTime":292.97,"endTime":297.17,"body":"also readiness of the"},{"speaker":"Kalbe - Ivan","startTime":292.97,"endTime":297.17,"body":"digitalization resources. So it"},{"speaker":"Kalbe - Ivan","startTime":297.17,"endTime":300.32,"body":"includes the system,"},{"speaker":"Kalbe - Ivan","startTime":297.17,"endTime":300.32,"body":"infrastructure, data and also"},{"speaker":"Kalbe - Ivan","startTime":300.32,"endTime":306.74,"body":"the people itself and I also has"},{"speaker":"Kalbe - Ivan","startTime":300.32,"endTime":306.74,"body":"to adopt digitalization end to"},{"speaker":"Kalbe - Ivan","startTime":306.74,"endTime":311.78,"body":"end processes in your in the"},{"speaker":"Kalbe - Ivan","startTime":306.74,"endTime":311.78,"body":"organization. And the company"},{"speaker":"Kalbe - Ivan","startTime":311.78,"endTime":314.96,"body":"itself needs to build end to end"},{"speaker":"Kalbe - Ivan","startTime":311.78,"endTime":314.96,"body":"digital ecosystem and aims for"},{"speaker":"Kalbe - Ivan","startTime":314.96,"endTime":318.95,"body":"the data driven organization by"},{"speaker":"Kalbe - Ivan","startTime":314.96,"endTime":318.95,"body":"combining analytics and also"},{"speaker":"Kalbe - Ivan","startTime":318.95,"endTime":323.63,"body":"technology. So, the digital"},{"speaker":"Kalbe - Ivan","startTime":318.95,"endTime":323.63,"body":"transformation in computations"},{"speaker":"Kalbe - Ivan","startTime":324.02,"endTime":328.07,"body":"should be driven by the business"},{"speaker":"Kalbe - Ivan","startTime":324.02,"endTime":328.07,"body":"itself. So, it is not about the"},{"speaker":"Kalbe - Ivan","startTime":328.07,"endTime":332.57,"body":"technology, it has to be a"},{"speaker":"Kalbe - Ivan","startTime":328.07,"endTime":332.57,"body":"transformation of existing"},{"speaker":"Kalbe - Ivan","startTime":332.57,"endTime":336.08,"body":"processes, culture, and also"},{"speaker":"Kalbe - Ivan","startTime":332.57,"endTime":336.08,"body":"customer experience with clear"},{"speaker":"Kalbe - Ivan","startTime":336.08,"endTime":342.17,"body":"business objectives. So, it is"},{"speaker":"Kalbe - Ivan","startTime":336.08,"endTime":342.17,"body":"also aligned with the overall"},{"speaker":"Kalbe - Ivan","startTime":342.17,"endTime":344.96,"body":"Kalbe Nutritionals objective"},{"speaker":"Kalbe - Ivan","startTime":342.17,"endTime":344.96,"body":"where we have to manage end to"},{"speaker":"Kalbe - Ivan","startTime":344.96,"endTime":347.9,"body":"end processes from internal"},{"speaker":"Kalbe - Ivan","startTime":344.96,"endTime":347.9,"body":"operations and supply chains,"},{"speaker":"Kalbe - Ivan","startTime":347.93,"endTime":350.78,"body":"and also to the customer in"},{"speaker":"Kalbe - Ivan","startTime":347.93,"endTime":350.78,"body":"order to create the business"},{"speaker":"Kalbe - Ivan","startTime":350.78,"endTime":355.22,"body":"value as an IT leader. Again,"},{"speaker":"Kalbe - Ivan","startTime":350.78,"endTime":355.22,"body":"it's not about the technical"},{"speaker":"Kalbe - Ivan","startTime":355.22,"endTime":361.64,"body":"aspects that we have to learn,"},{"speaker":"Kalbe - Ivan","startTime":355.22,"endTime":361.64,"body":"of course, technology changes,"},{"speaker":"Kalbe - Ivan","startTime":361.97,"endTime":366.65,"body":"but a part of the technology"},{"speaker":"Kalbe - Ivan","startTime":361.97,"endTime":366.65,"body":"technology itself, we also have"},{"speaker":"Kalbe - Ivan","startTime":366.65,"endTime":372.02,"body":"to learn about the non technical"},{"speaker":"Kalbe - Ivan","startTime":366.65,"endTime":372.02,"body":"part. And it covers the people"},{"speaker":"Kalbe - Ivan","startTime":372.02,"endTime":375.41,"body":"and then the process, I mean,"},{"speaker":"Kalbe - Ivan","startTime":372.02,"endTime":375.41,"body":"the business processes and also"},{"speaker":"Kalbe - Ivan","startTime":375.41,"endTime":379.7,"body":"the data that involved in the"},{"speaker":"Kalbe - Ivan","startTime":375.41,"endTime":379.7,"body":"technology. And as we know,"},{"speaker":"Kalbe - Ivan","startTime":380.39,"endTime":384.74,"body":"currently, the data is very,"},{"speaker":"Kalbe - Ivan","startTime":380.39,"endTime":384.74,"body":"very high, the need of the data"},{"speaker":"Kalbe - Ivan","startTime":384.74,"endTime":388.13,"body":"analytics is very crucial in the"},{"speaker":"Kalbe - Ivan","startTime":384.74,"endTime":388.13,"body":"business and in the"},{"speaker":"Kalbe - Ivan","startTime":388.16,"endTime":398.36,"body":"organization. So, in that case,"},{"speaker":"Kalbe - Ivan","startTime":388.16,"endTime":398.36,"body":"as an IT person, I think we we"},{"speaker":"Kalbe - Ivan","startTime":398.36,"endTime":402.47,"body":"cannot just learn about the"},{"speaker":"Kalbe - Ivan","startTime":398.36,"endTime":402.47,"body":"technology or the it self. But"},{"speaker":"Kalbe - Ivan","startTime":402.86,"endTime":407.63,"body":"we also has have to expand our"},{"speaker":"Kalbe - Ivan","startTime":402.86,"endTime":407.63,"body":"knowledge, our scale and"},{"speaker":"Kalbe - Ivan","startTime":407.63,"endTime":411.83,"body":"competencies to other parts,"},{"speaker":"Kalbe - Ivan","startTime":407.63,"endTime":411.83,"body":"especially in the data."},{"speaker":"YY - AIBP","startTime":413.46,"endTime":416.76,"body":"Understand, and data"},{"speaker":"YY - AIBP","startTime":413.46,"endTime":416.76,"body":"changes quite fast. Right. So I"},{"speaker":"YY - AIBP","startTime":416.76,"endTime":422.7,"body":"think the role of data is one of"},{"speaker":"YY - AIBP","startTime":416.76,"endTime":422.7,"body":"the areas where we talk about"},{"speaker":"YY - AIBP","startTime":422.7,"endTime":428.1,"body":"enterprises really driving data"},{"speaker":"YY - AIBP","startTime":422.7,"endTime":428.1,"body":"driven insight, and how do you"},{"speaker":"YY - AIBP","startTime":428.1,"endTime":432.72,"body":"go about learning more about"},{"speaker":"YY - AIBP","startTime":428.1,"endTime":432.72,"body":"data and its applications in"},{"speaker":"YY - AIBP","startTime":432.72,"endTime":433.29,"body":"your role?"},{"speaker":"Kalbe - Ivan","startTime":434.58,"endTime":439.38,"body":"Okay, I learned"},{"speaker":"Kalbe - Ivan","startTime":434.58,"endTime":439.38,"body":"the data from the company"},{"speaker":"Kalbe - Ivan","startTime":439.38,"endTime":444.48,"body":"itself, because Kaleb"},{"speaker":"Kalbe - Ivan","startTime":439.38,"endTime":444.48,"body":"Nutritionals actually has lots"},{"speaker":"Kalbe - Ivan","startTime":444.48,"endTime":451.53,"body":"of data. And the data itself are"},{"speaker":"Kalbe - Ivan","startTime":444.48,"endTime":451.53,"body":"stored in silos system or siloed"},{"speaker":"Kalbe - Ivan","startTime":451.53,"endTime":455.4,"body":"data bases. And that is a"},{"speaker":"Kalbe - Ivan","startTime":451.53,"endTime":455.4,"body":"challenge when we need the data"},{"speaker":"Kalbe - Ivan","startTime":455.4,"endTime":461.28,"body":"for our analysis, we cannot just"},{"speaker":"Kalbe - Ivan","startTime":455.4,"endTime":461.28,"body":"get the data directly, we need"},{"speaker":"Kalbe - Ivan","startTime":461.28,"endTime":464.64,"body":"to collect the data from"},{"speaker":"Kalbe - Ivan","startTime":461.28,"endTime":464.64,"body":"multiple sources, and then"},{"speaker":"Kalbe - Ivan","startTime":464.64,"endTime":469.8,"body":"combine the data and then"},{"speaker":"Kalbe - Ivan","startTime":464.64,"endTime":469.8,"body":"process the data. And, and then"},{"speaker":"Kalbe - Ivan","startTime":470.01,"endTime":474.99,"body":"we can just use the data from"},{"speaker":"Kalbe - Ivan","startTime":470.01,"endTime":474.99,"body":"the combination or the"},{"speaker":"Kalbe - Ivan","startTime":474.99,"endTime":479.7,"body":"collection of the data itself"},{"speaker":"Kalbe - Ivan","startTime":474.99,"endTime":479.7,"body":"after we make sure the quality"},{"speaker":"Kalbe - Ivan","startTime":479.7,"endTime":483.54,"body":"of the data, data challenges"},{"speaker":"Kalbe - Ivan","startTime":479.7,"endTime":483.54,"body":"that I face or that we face now."},{"speaker":"Kalbe - Ivan","startTime":485.16,"endTime":491.67,"body":"That's why we start to think"},{"speaker":"Kalbe - Ivan","startTime":485.16,"endTime":491.67,"body":"that we need to create a proper"},{"speaker":"Kalbe - Ivan","startTime":491.7,"endTime":498.42,"body":"data man, it's similar and also"},{"speaker":"Kalbe - Ivan","startTime":491.7,"endTime":498.42,"body":"data lifecycle processes"},{"speaker":"Kalbe - Ivan","startTime":498.45,"endTime":503.76,"body":"properly. And also to make sure"},{"speaker":"Kalbe - Ivan","startTime":498.45,"endTime":503.76,"body":"that when we need the data for"},{"speaker":"Kalbe - Ivan","startTime":503.76,"endTime":507.9,"body":"our analysis, we can get the"},{"speaker":"Kalbe - Ivan","startTime":503.76,"endTime":507.9,"body":"data directly and maybe real"},{"speaker":"Kalbe - Ivan","startTime":507.9,"endTime":508.44,"body":"time."},{"speaker":"YY - AIBP","startTime":509.25,"endTime":513.24,"body":"That's great. Having"},{"speaker":"YY - AIBP","startTime":509.25,"endTime":513.24,"body":"real time data, it's it's"},{"speaker":"YY - AIBP","startTime":513.24,"endTime":517.38,"body":"something of a dream to some"},{"speaker":"YY - AIBP","startTime":513.24,"endTime":517.38,"body":"organizations, even though it's"},{"speaker":"YY - AIBP","startTime":517.38,"endTime":520.95,"body":"becoming more and more of a"},{"speaker":"YY - AIBP","startTime":517.38,"endTime":520.95,"body":"necessity. If we take a step"},{"speaker":"YY - AIBP","startTime":520.98,"endTime":525.72,"body":"back, looking at the digital"},{"speaker":"YY - AIBP","startTime":520.98,"endTime":525.72,"body":"transformation roadmap for Kalbe"},{"speaker":"YY - AIBP","startTime":525.75,"endTime":530.76,"body":"Nutritionals Can you tell us"},{"speaker":"YY - AIBP","startTime":525.75,"endTime":530.76,"body":"about the different pillars? And"},{"speaker":"YY - AIBP","startTime":530.76,"endTime":534.96,"body":"how you've mentioned data is"},{"speaker":"YY - AIBP","startTime":530.76,"endTime":534.96,"body":"everywhere? How do you manage"},{"speaker":"YY - AIBP","startTime":534.99,"endTime":541.14,"body":"the data silos and achieve the"},{"speaker":"YY - AIBP","startTime":534.99,"endTime":541.14,"body":"outcomes of the roadmap for Kobe"},{"speaker":"YY - AIBP","startTime":541.14,"endTime":542.01,"body":"Nutritionals"},{"speaker":"Kalbe - Ivan","startTime":543.39,"endTime":546.78,"body":"Okay, so, in the"},{"speaker":"Kalbe - Ivan","startTime":543.39,"endTime":546.78,"body":"case of the digital"},{"speaker":"Kalbe - Ivan","startTime":546.78,"endTime":549.63,"body":"transformation in the"},{"speaker":"Kalbe - Ivan","startTime":546.78,"endTime":549.63,"body":"organization must leverage the"},{"speaker":"Kalbe - Ivan","startTime":549.69,"endTime":555.21,"body":"technology to redefine the"},{"speaker":"Kalbe - Ivan","startTime":549.69,"endTime":555.21,"body":"business objectives in three"},{"speaker":"Kalbe - Ivan","startTime":555.21,"endTime":559.71,"body":"pillars, operational processes,"},{"speaker":"Kalbe - Ivan","startTime":555.21,"endTime":559.71,"body":"supply chains, and also customer"},{"speaker":"Kalbe - Ivan","startTime":559.71,"endTime":563.25,"body":"experience, while also"},{"speaker":"Kalbe - Ivan","startTime":559.71,"endTime":563.25,"body":"optimizing the use of the data"},{"speaker":"Kalbe - Ivan","startTime":563.25,"endTime":568.74,"body":"analytics for those three"},{"speaker":"Kalbe - Ivan","startTime":563.25,"endTime":568.74,"body":"pillars. In operations, we"},{"speaker":"Kalbe - Ivan","startTime":568.74,"endTime":573.42,"body":"integrate ecosystem and to an"},{"speaker":"Kalbe - Ivan","startTime":568.74,"endTime":573.42,"body":"ecosystem for our operational"},{"speaker":"Kalbe - Ivan","startTime":573.42,"endTime":577.71,"body":"system for seamless operation"},{"speaker":"Kalbe - Ivan","startTime":573.42,"endTime":577.71,"body":"process. So in this case, we"},{"speaker":"Kalbe - Ivan","startTime":577.71,"endTime":584.34,"body":"also try to move our data in one"},{"speaker":"Kalbe - Ivan","startTime":577.71,"endTime":584.34,"body":"single store database or we call"},{"speaker":"Kalbe - Ivan","startTime":584.34,"endTime":589.95,"body":"it data warehouse and and then"},{"speaker":"Kalbe - Ivan","startTime":584.34,"endTime":589.95,"body":"also make an automation for the"},{"speaker":"Kalbe - Ivan","startTime":589.95,"endTime":594.42,"body":"data collection and also data"},{"speaker":"Kalbe - Ivan","startTime":589.95,"endTime":594.42,"body":"processing. And in the supply"},{"speaker":"Kalbe - Ivan","startTime":594.42,"endTime":598.08,"body":"chain management, we also"},{"speaker":"Kalbe - Ivan","startTime":594.42,"endTime":598.08,"body":"integrate our supply chain from"},{"speaker":"Kalbe - Ivan","startTime":598.29,"endTime":601.62,"body":"the factory and then distribute"},{"speaker":"Kalbe - Ivan","startTime":598.29,"endTime":601.62,"body":"Mission and then also sub"},{"speaker":"Kalbe - Ivan","startTime":601.62,"endTime":607.41,"body":"distribution until to our stores"},{"speaker":"Kalbe - Ivan","startTime":601.62,"endTime":607.41,"body":"or outlets in our branches"},{"speaker":"Kalbe - Ivan","startTime":607.53,"endTime":613.05,"body":"across Indonesia. And that there"},{"speaker":"Kalbe - Ivan","startTime":607.53,"endTime":613.05,"body":"is also to make sure that our"},{"speaker":"Kalbe - Ivan","startTime":613.05,"endTime":619.89,"body":"data are integrated end to end,"},{"speaker":"Kalbe - Ivan","startTime":613.05,"endTime":619.89,"body":"from factory until outlets"},{"speaker":"Kalbe - Ivan","startTime":619.89,"endTime":626.4,"body":"let's, so we, we want to get the"},{"speaker":"Kalbe - Ivan","startTime":619.89,"endTime":626.4,"body":"feasibility of the data,"},{"speaker":"Kalbe - Ivan","startTime":628.62,"endTime":632.79,"body":"business to business and also"},{"speaker":"Kalbe - Ivan","startTime":628.62,"endTime":632.79,"body":"business to customer. And then"},{"speaker":"Kalbe - Ivan","startTime":633.06,"endTime":636.93,"body":"in the third pillar for the end"},{"speaker":"Kalbe - Ivan","startTime":633.06,"endTime":636.93,"body":"customer or customer experience,"},{"speaker":"Kalbe - Ivan","startTime":637.14,"endTime":640.86,"body":"we integrate our CRM system"},{"speaker":"Kalbe - Ivan","startTime":637.14,"endTime":640.86,"body":"customer relationship management"},{"speaker":"Kalbe - Ivan","startTime":640.86,"endTime":648.03,"body":"system to make sure that our"},{"speaker":"Kalbe - Ivan","startTime":640.86,"endTime":648.03,"body":"customer data collected, and"},{"speaker":"Kalbe - Ivan","startTime":648.03,"endTime":654.6,"body":"then also secured because now we"},{"speaker":"Kalbe - Ivan","startTime":648.03,"endTime":654.6,"body":"have customer data privacy. And"},{"speaker":"Kalbe - Ivan","startTime":654.6,"endTime":659.52,"body":"also make sure the customer the"},{"speaker":"Kalbe - Ivan","startTime":654.6,"endTime":659.52,"body":"qualified enough so that we can"},{"speaker":"Kalbe - Ivan","startTime":659.61,"endTime":666.63,"body":"do marketing automation to our"},{"speaker":"Kalbe - Ivan","startTime":659.61,"endTime":666.63,"body":"customer to improve personalized"},{"speaker":"Kalbe - Ivan","startTime":666.63,"endTime":667.95,"body":"customer experience."},{"speaker":"YY - AIBP","startTime":668.1,"endTime":671.01,"body":"You talked about how"},{"speaker":"YY - AIBP","startTime":668.1,"endTime":671.01,"body":"you had to manage the end, both"},{"speaker":"YY - AIBP","startTime":671.04,"endTime":675.75,"body":"the b2b segments and also the"},{"speaker":"YY - AIBP","startTime":671.04,"endTime":675.75,"body":"b2c business consumer segment."},{"speaker":"YY - AIBP","startTime":675.96,"endTime":680.55,"body":"Give us a sense of how broad and"},{"speaker":"YY - AIBP","startTime":675.96,"endTime":680.55,"body":"how extensive that scope is."},{"speaker":"YY - AIBP","startTime":680.55,"endTime":683.73,"body":"Because at the start, we talked"},{"speaker":"YY - AIBP","startTime":680.55,"endTime":683.73,"body":"about data silos, right. And for"},{"speaker":"YY - AIBP","startTime":683.73,"endTime":688.29,"body":"you, it's about integrating all"},{"speaker":"YY - AIBP","startTime":683.73,"endTime":688.29,"body":"of this multiple sources"},{"speaker":"YY - AIBP","startTime":688.29,"endTime":692.25,"body":"together, how many? Are we"},{"speaker":"YY - AIBP","startTime":688.29,"endTime":692.25,"body":"looking at that? How broad was"},{"speaker":"YY - AIBP","startTime":692.25,"endTime":694.05,"body":"it that you had to work on?"},{"speaker":"Kalbe - Ivan","startTime":694.68,"endTime":696.99,"body":"Okay, it is quite"},{"speaker":"Kalbe - Ivan","startTime":694.68,"endTime":696.99,"body":"broad."},{"speaker":"YY - AIBP","startTime":699.24,"endTime":700.05,"body":"An understatement"},{"speaker":"Kalbe - Ivan","startTime":701.95,"endTime":705.55,"body":"Yeah, because in"},{"speaker":"Kalbe - Ivan","startTime":701.95,"endTime":705.55,"body":"terms of, let's say, b2b"},{"speaker":"Kalbe - Ivan","startTime":705.58,"endTime":711.49,"body":"business to business means that"},{"speaker":"Kalbe - Ivan","startTime":705.58,"endTime":711.49,"body":"we have to deal with our"},{"speaker":"Kalbe - Ivan","startTime":711.49,"endTime":716.32,"body":"suppliers, to supply our raw"},{"speaker":"Kalbe - Ivan","startTime":711.49,"endTime":716.32,"body":"materials, and also our"},{"speaker":"Kalbe - Ivan","startTime":716.32,"endTime":723.19,"body":"packaging materials, those are"},{"speaker":"Kalbe - Ivan","startTime":716.32,"endTime":723.19,"body":"needed for our production. And"},{"speaker":"Kalbe - Ivan","startTime":723.49,"endTime":729.07,"body":"once the finished goods of the"},{"speaker":"Kalbe - Ivan","startTime":723.49,"endTime":729.07,"body":"product itself, completed, we"},{"speaker":"Kalbe - Ivan","startTime":729.07,"endTime":733.54,"body":"need to distribute those"},{"speaker":"Kalbe - Ivan","startTime":729.07,"endTime":733.54,"body":"products to our distributors."},{"speaker":"Kalbe - Ivan","startTime":734.38,"endTime":739.9,"body":"And under the distributors, we"},{"speaker":"Kalbe - Ivan","startTime":734.38,"endTime":739.9,"body":"also have sub distributors, it"},{"speaker":"Kalbe - Ivan","startTime":739.9,"endTime":746.05,"body":"means that we have to integrate"},{"speaker":"Kalbe - Ivan","startTime":739.9,"endTime":746.05,"body":"the system from the factory and"},{"speaker":"Kalbe - Ivan","startTime":746.05,"endTime":751.6,"body":"then distributors, and also sub"},{"speaker":"Kalbe - Ivan","startTime":746.05,"endTime":751.6,"body":"distributors to get the end to"},{"speaker":"Kalbe - Ivan","startTime":751.6,"endTime":761.8,"body":"end data, transfer, transaction,"},{"speaker":"Kalbe - Ivan","startTime":751.6,"endTime":761.8,"body":"and also processes. That is our"},{"speaker":"Kalbe - Ivan","startTime":761.8,"endTime":763.63,"body":"b2b ecosystem."},{"speaker":"YY - AIBP","startTime":763.99,"endTime":766.51,"body":"you give us a sense"},{"speaker":"YY - AIBP","startTime":763.99,"endTime":766.51,"body":"of what are the numbers we're"},{"speaker":"YY - AIBP","startTime":766.51,"endTime":770.47,"body":"looking at, before we even go to"},{"speaker":"YY - AIBP","startTime":766.51,"endTime":770.47,"body":"the B2C, because I am assuming"},{"speaker":"YY - AIBP","startTime":770.47,"endTime":773.65,"body":"that the B2C is even more"},{"speaker":"YY - AIBP","startTime":770.47,"endTime":773.65,"body":"complex. So how many different"},{"speaker":"YY - AIBP","startTime":773.65,"endTime":777.79,"body":"suppliers you have to work with?"},{"speaker":"YY - AIBP","startTime":773.65,"endTime":777.79,"body":"And how many different channels"},{"speaker":"YY - AIBP","startTime":778.03,"endTime":780.55,"body":"do you have to work with in the"},{"speaker":"YY - AIBP","startTime":778.03,"endTime":780.55,"body":"B2B segment?"},{"speaker":"Kalbe - Ivan","startTime":780.85,"endTime":787.42,"body":"Yeah, suppliers,"},{"speaker":"Kalbe - Ivan","startTime":780.85,"endTime":787.42,"body":"we have around more than 50"},{"speaker":"Kalbe - Ivan","startTime":787.42,"endTime":793.0,"body":"suppliers, because it covers all"},{"speaker":"Kalbe - Ivan","startTime":787.42,"endTime":793.0,"body":"the all the raw materials and"},{"speaker":"Kalbe - Ivan","startTime":793.0,"endTime":800.2,"body":"also getting materials. We also"},{"speaker":"Kalbe - Ivan","startTime":793.0,"endTime":800.2,"body":"deals with our plant outsourcing"},{"speaker":"Kalbe - Ivan","startTime":800.23,"endTime":805.93,"body":"because not our products, we are"},{"speaker":"Kalbe - Ivan","startTime":800.23,"endTime":805.93,"body":"not producing all our products,"},{"speaker":"Kalbe - Ivan","startTime":805.99,"endTime":810.79,"body":"we also use our outsourcing"},{"speaker":"Kalbe - Ivan","startTime":805.99,"endTime":810.79,"body":"company to produce our products,"},{"speaker":"Kalbe - Ivan","startTime":810.85,"endTime":815.95,"body":"and there is around maybe 10 of"},{"speaker":"Kalbe - Ivan","startTime":810.85,"endTime":815.95,"body":"such companies. Yeah. And then"},{"speaker":"Kalbe - Ivan","startTime":815.95,"endTime":820.66,"body":"for our distributors, we have"},{"speaker":"Kalbe - Ivan","startTime":815.95,"endTime":820.66,"body":"single distributor, because it"},{"speaker":"Kalbe - Ivan","startTime":820.66,"endTime":827.74,"body":"is part of Kalbe Group, sub"},{"speaker":"Kalbe - Ivan","startTime":820.66,"endTime":827.74,"body":"business unit. And for the sub"},{"speaker":"Kalbe - Ivan","startTime":827.74,"endTime":836.77,"body":"distributors, it is around 250"},{"speaker":"Kalbe - Ivan","startTime":827.74,"endTime":836.77,"body":"sub distributors across"},{"speaker":"Kalbe - Ivan","startTime":836.77,"endTime":837.52,"body":"Indonesia."},{"speaker":"YY - AIBP","startTime":838.69,"endTime":841.36,"body":"Those are large"},{"speaker":"YY - AIBP","startTime":838.69,"endTime":841.36,"body":"numbers and that we are looking"},{"speaker":"YY - AIBP","startTime":841.36,"endTime":845.14,"body":"at only one segment of the"},{"speaker":"YY - AIBP","startTime":841.36,"endTime":845.14,"body":"business which is B2B. Can you"},{"speaker":"YY - AIBP","startTime":845.14,"endTime":847.42,"body":"share with us a similar journey"},{"speaker":"YY - AIBP","startTime":845.14,"endTime":847.42,"body":"for B2C?"},{"speaker":"Kalbe - Ivan","startTime":847.99,"endTime":853.27,"body":"Okay for the B2C,"},{"speaker":"Kalbe - Ivan","startTime":847.99,"endTime":853.27,"body":"Since we want to reach our end"},{"speaker":"Kalbe - Ivan","startTime":853.27,"endTime":859.42,"body":"customer. So it means that the"},{"speaker":"Kalbe - Ivan","startTime":853.27,"endTime":859.42,"body":"customer who uses our products"},{"speaker":"Kalbe - Ivan","startTime":861.31,"endTime":866.77,"body":"then we need to integrate the"},{"speaker":"Kalbe - Ivan","startTime":861.31,"endTime":866.77,"body":"data or also the transaction"},{"speaker":"Kalbe - Ivan","startTime":867.34,"endTime":871.93,"body":"from the distributor or sub"},{"speaker":"Kalbe - Ivan","startTime":867.34,"endTime":871.93,"body":"distributors to our outlets or"},{"speaker":"Kalbe - Ivan","startTime":871.93,"endTime":876.73,"body":"stores and then the stores to"},{"speaker":"Kalbe - Ivan","startTime":871.93,"endTime":876.73,"body":"our end customers who buy our"},{"speaker":"Kalbe - Ivan","startTime":876.73,"endTime":883.87,"body":"product in the store. Then we"},{"speaker":"Kalbe - Ivan","startTime":876.73,"endTime":883.87,"body":"are using CRM system to get the"},{"speaker":"Kalbe - Ivan","startTime":883.87,"endTime":888.88,"body":"data especially the end customer"},{"speaker":"Kalbe - Ivan","startTime":883.87,"endTime":888.88,"body":"data for the B2C and in terms of"},{"speaker":"Kalbe - Ivan","startTime":888.97,"endTime":894.61,"body":"how many customers that we"},{"speaker":"Kalbe - Ivan","startTime":888.97,"endTime":894.61,"body":"maintain now is around two"},{"speaker":"Kalbe - Ivan","startTime":895.45,"endTime":897.52,"body":"million customer data"},{"speaker":"Unknown","startTime":899.5,"endTime":902.95,"body":"The journey you have to"},{"speaker":"Unknown","startTime":899.5,"endTime":902.95,"body":"go to to make sure that you're"},{"speaker":"Unknown","startTime":902.98,"endTime":906.22,"body":"really a partner for them at"},{"speaker":"Unknown","startTime":902.98,"endTime":906.22,"body":"every part of their life, or"},{"speaker":"Unknown","startTime":906.22,"endTime":910.66,"body":"you've mentioned to provide"},{"speaker":"Unknown","startTime":906.22,"endTime":910.66,"body":"health products for 2 million"},{"speaker":"Unknown","startTime":910.75,"endTime":915.76,"body":"customers at every step of their"},{"speaker":"Unknown","startTime":910.75,"endTime":915.76,"body":"life. That's a pretty extensive"},{"speaker":"Unknown","startTime":915.76,"endTime":919.0,"body":"journey, which means that your"},{"speaker":"Unknown","startTime":915.76,"endTime":919.0,"body":"data management must be top"},{"speaker":"Unknown","startTime":919.0,"endTime":923.02,"body":"notch. We talked about"},{"speaker":"Unknown","startTime":919.0,"endTime":923.02,"body":"cybersecurity just now, how do"},{"speaker":"Unknown","startTime":923.02,"endTime":931.18,"body":"you constantly look after this"},{"speaker":"Unknown","startTime":923.02,"endTime":931.18,"body":"trove, and this depth of data"},{"speaker":"Unknown","startTime":931.24,"endTime":933.34,"body":"across your different channels?"},{"speaker":"Kalbe - Ivan","startTime":934.51,"endTime":940.24,"body":"Yeah, we have a"},{"speaker":"Kalbe - Ivan","startTime":934.51,"endTime":940.24,"body":"centralized database. In our"},{"speaker":"Kalbe - Ivan","startTime":940.24,"endTime":943.51,"body":"data centers in Indonesia, in"},{"speaker":"Kalbe - Ivan","startTime":940.24,"endTime":943.51,"body":"Jakarta, especially, we have two"},{"speaker":"Kalbe - Ivan","startTime":943.51,"endTime":947.65,"body":"data centers. And we have a high"},{"speaker":"Kalbe - Ivan","startTime":943.51,"endTime":947.65,"body":"availability data centers,"},{"speaker":"Kalbe - Ivan","startTime":947.68,"endTime":951.28,"body":"because we have two data centers"},{"speaker":"Kalbe - Ivan","startTime":947.68,"endTime":951.28,"body":"at different locations that all"},{"speaker":"Kalbe - Ivan","startTime":951.28,"endTime":956.74,"body":"make sure that data, the data"},{"speaker":"Kalbe - Ivan","startTime":951.28,"endTime":956.74,"body":"must be available anytime. And"},{"speaker":"Kalbe - Ivan","startTime":956.74,"endTime":960.55,"body":"for the security, we implement"},{"speaker":"Kalbe - Ivan","startTime":956.74,"endTime":960.55,"body":"our security perimeters, and"},{"speaker":"Kalbe - Ivan","startTime":960.55,"endTime":965.53,"body":"also security systems security"},{"speaker":"Kalbe - Ivan","startTime":960.55,"endTime":965.53,"body":"tools, in all our servers, our"},{"speaker":"Kalbe - Ivan","startTime":965.53,"endTime":970.63,"body":"environments, our infrastructure"},{"speaker":"Kalbe - Ivan","startTime":965.53,"endTime":970.63,"body":"in those two data centers to"},{"speaker":"Kalbe - Ivan","startTime":970.63,"endTime":976.54,"body":"make sure that the access for"},{"speaker":"Kalbe - Ivan","startTime":970.63,"endTime":976.54,"body":"the data is very, very limited"},{"speaker":"Kalbe - Ivan","startTime":976.9,"endTime":982.84,"body":"on the legitimate credentials"},{"speaker":"Kalbe - Ivan","startTime":976.9,"endTime":982.84,"body":"can access the data. And also if"},{"speaker":"Kalbe - Ivan","startTime":982.84,"endTime":989.44,"body":"the data will be used by anyone"},{"speaker":"Kalbe - Ivan","startTime":982.84,"endTime":989.44,"body":"in the company. There is a data"},{"speaker":"Kalbe - Ivan","startTime":989.44,"endTime":994.9,"body":"governance that governs the"},{"speaker":"Kalbe - Ivan","startTime":989.44,"endTime":994.9,"body":"process of the data collection,"},{"speaker":"Kalbe - Ivan","startTime":994.9,"endTime":998.74,"body":"the data processing until the"},{"speaker":"Kalbe - Ivan","startTime":994.9,"endTime":998.74,"body":"data utilization and data data"},{"speaker":"Kalbe - Ivan","startTime":998.74,"endTime":1003.03,"body":"itself should be deleted or"},{"speaker":"Kalbe - Ivan","startTime":998.74,"endTime":1003.03,"body":"removed, once it is used, or"},{"speaker":"Kalbe - Ivan","startTime":1003.03,"endTime":1005.19,"body":"once it's not required anymore."},{"speaker":"YY - AIBP","startTime":1006.62,"endTime":1010.7,"body":"Got it? Question, pak"},{"speaker":"YY - AIBP","startTime":1006.62,"endTime":1010.7,"body":"Ivan, I think one of the things"},{"speaker":"YY - AIBP","startTime":1010.7,"endTime":1013.52,"body":"I'm always very curious about"},{"speaker":"YY - AIBP","startTime":1010.7,"endTime":1013.52,"body":"you talked about data centers."},{"speaker":"YY - AIBP","startTime":1014.63,"endTime":1019.34,"body":"The whole discussion about"},{"speaker":"YY - AIBP","startTime":1014.63,"endTime":1019.34,"body":"cloud, the whole, you know,"},{"speaker":"YY - AIBP","startTime":1019.34,"endTime":1022.37,"body":"total cost of ownership"},{"speaker":"YY - AIBP","startTime":1019.34,"endTime":1022.37,"body":"discussion about using cloud is"},{"speaker":"YY - AIBP","startTime":1022.37,"endTime":1027.77,"body":"that you're able to have more of"},{"speaker":"YY - AIBP","startTime":1022.37,"endTime":1027.77,"body":"an OPEX structure for managing"},{"speaker":"YY - AIBP","startTime":1027.77,"endTime":1033.5,"body":"data than CAPEX structure. But"},{"speaker":"YY - AIBP","startTime":1027.77,"endTime":1033.5,"body":"in this case, when Kalbe decides"},{"speaker":"YY - AIBP","startTime":1033.53,"endTime":1039.71,"body":"to run your own data centers, it"},{"speaker":"YY - AIBP","startTime":1033.53,"endTime":1039.71,"body":"brings to mind the conversation"},{"speaker":"YY - AIBP","startTime":1039.74,"endTime":1043.88,"body":"of when do you decide to build"},{"speaker":"YY - AIBP","startTime":1039.74,"endTime":1043.88,"body":"your own capability set, or when"},{"speaker":"YY - AIBP","startTime":1043.88,"endTime":1049.07,"body":"do you decide to work together"},{"speaker":"YY - AIBP","startTime":1043.88,"endTime":1049.07,"body":"with partners in driving either"},{"speaker":"YY - AIBP","startTime":1049.07,"endTime":1053.6,"body":"the data journey, the storage"},{"speaker":"YY - AIBP","startTime":1049.07,"endTime":1053.6,"body":"journey, or perhaps on a larger"},{"speaker":"YY - AIBP","startTime":1053.6,"endTime":1058.22,"body":"basis, that digital innovation"},{"speaker":"YY - AIBP","startTime":1053.6,"endTime":1058.22,"body":"journey, when you're deciding"},{"speaker":"YY - AIBP","startTime":1058.22,"endTime":1062.84,"body":"what to focus on? And how do you"},{"speaker":"YY - AIBP","startTime":1058.22,"endTime":1062.84,"body":"decide when to work with"},{"speaker":"YY - AIBP","startTime":1062.84,"endTime":1063.59,"body":"partners?"},{"speaker":"Kalbe - Ivan","startTime":1064.25,"endTime":1070.7,"body":"Okay, I think both"},{"speaker":"Kalbe - Ivan","startTime":1064.25,"endTime":1070.7,"body":"have their pros and cons. Some"},{"speaker":"Kalbe - Ivan","startTime":1070.7,"endTime":1077.33,"body":"major consideration are timing,"},{"speaker":"Kalbe - Ivan","startTime":1070.7,"endTime":1077.33,"body":"and also expertise and costs of"},{"speaker":"Kalbe - Ivan","startTime":1077.36,"endTime":1082.94,"body":"resources, we need to understand"},{"speaker":"Kalbe - Ivan","startTime":1077.36,"endTime":1082.94,"body":"the business needs at first and"},{"speaker":"Kalbe - Ivan","startTime":1082.94,"endTime":1086.69,"body":"then look at the capabilities"},{"speaker":"Kalbe - Ivan","startTime":1082.94,"endTime":1086.69,"body":"around our internal teams. So"},{"speaker":"Kalbe - Ivan","startTime":1086.69,"endTime":1088.97,"body":"before deciding whether"},{"speaker":"Kalbe - Ivan","startTime":1086.69,"endTime":1088.97,"body":"developing internally"},{"speaker":"Kalbe - Ivan","startTime":1088.97,"endTime":1094.31,"body":"capabilities or infesting our"},{"speaker":"Kalbe - Ivan","startTime":1088.97,"endTime":1094.31,"body":"own environment, or buying"},{"speaker":"Kalbe - Ivan","startTime":1094.31,"endTime":1101.33,"body":"solution for our vendor, out of"},{"speaker":"Kalbe - Ivan","startTime":1094.31,"endTime":1101.33,"body":"inertia. So, in that case, we"},{"speaker":"Kalbe - Ivan","startTime":1101.33,"endTime":1105.44,"body":"may consider boats depends on"},{"speaker":"Kalbe - Ivan","startTime":1101.33,"endTime":1105.44,"body":"the business needs, and also"},{"speaker":"Kalbe - Ivan","startTime":1105.44,"endTime":1108.86,"body":"depends on on the criticality or"},{"speaker":"Kalbe - Ivan","startTime":1105.44,"endTime":1108.86,"body":"priority."},{"speaker":"YY - AIBP","startTime":1112.07,"endTime":1114.2,"body":"And this and that, so"},{"speaker":"YY - AIBP","startTime":1112.07,"endTime":1114.2,"body":"for you, it's about"},{"speaker":"YY - AIBP","startTime":1114.35,"endTime":1117.71,"body":"understanding the priority also"},{"speaker":"YY - AIBP","startTime":1114.35,"endTime":1117.71,"body":"assessing the current skills"},{"speaker":"YY - AIBP","startTime":1117.71,"endTime":1122.42,"body":"that the entire team has, right?"},{"speaker":"YY - AIBP","startTime":1117.71,"endTime":1122.42,"body":"Whether it will make sense to"},{"speaker":"YY - AIBP","startTime":1122.45,"endTime":1126.95,"body":"develop the skills internally,"},{"speaker":"YY - AIBP","startTime":1122.45,"endTime":1126.95,"body":"which may take time or to work"},{"speaker":"YY - AIBP","startTime":1126.95,"endTime":1130.52,"body":"with the external partner that"},{"speaker":"YY - AIBP","startTime":1126.95,"endTime":1130.52,"body":"can deliver this at the speed of"},{"speaker":"YY - AIBP","startTime":1130.52,"endTime":1130.94,"body":"scale."},{"speaker":"Kalbe - Ivan","startTime":1131.33,"endTime":1132.98,"body":"Yes, and also"},{"speaker":"Kalbe - Ivan","startTime":1131.33,"endTime":1132.98,"body":"expertise here. Because"},{"speaker":"Kalbe - Ivan","startTime":1132.98,"endTime":1139.37,"body":"sometimes we, when we engage"},{"speaker":"Kalbe - Ivan","startTime":1132.98,"endTime":1139.37,"body":"with a partner, for example,"},{"speaker":"Kalbe - Ivan","startTime":1139.37,"endTime":1145.58,"body":"cloud, we can leverage our scale"},{"speaker":"Kalbe - Ivan","startTime":1139.37,"endTime":1145.58,"body":"of competency to them, so we"},{"speaker":"Kalbe - Ivan","startTime":1145.58,"endTime":1149.81,"body":"don't need to invest our own"},{"speaker":"Kalbe - Ivan","startTime":1145.58,"endTime":1149.81,"body":"resources and to update our own"},{"speaker":"Kalbe - Ivan","startTime":1149.81,"endTime":1153.74,"body":"scale or competencies, we can"},{"speaker":"Kalbe - Ivan","startTime":1149.81,"endTime":1153.74,"body":"just trust them to minutes the"},{"speaker":"Kalbe - Ivan","startTime":1153.74,"endTime":1159.08,"body":"services for us, and they"},{"speaker":"Kalbe - Ivan","startTime":1153.74,"endTime":1159.08,"body":"already have their own best"},{"speaker":"Kalbe - Ivan","startTime":1159.08,"endTime":1165.77,"body":"practices that we do not need to"},{"speaker":"Kalbe - Ivan","startTime":1159.08,"endTime":1165.77,"body":"do it by ourself. And I think it"},{"speaker":"Kalbe - Ivan","startTime":1165.77,"endTime":1171.2,"body":"is proven that they have done"},{"speaker":"Kalbe - Ivan","startTime":1165.77,"endTime":1171.2,"body":"those services, many, many"},{"speaker":"Kalbe - Ivan","startTime":1171.2,"endTime":1174.62,"body":"years. So I think it is proven"},{"speaker":"Kalbe - Ivan","startTime":1171.2,"endTime":1174.62,"body":"to trust them to manage our"},{"speaker":"Kalbe - Ivan","startTime":1174.62,"endTime":1179.6,"body":"services, because they they have"},{"speaker":"Kalbe - Ivan","startTime":1174.62,"endTime":1179.6,"body":"their own expertise, but we also"},{"speaker":"Kalbe - Ivan","startTime":1179.6,"endTime":1184.61,"body":"connect our machine because in"},{"speaker":"Kalbe - Ivan","startTime":1179.6,"endTime":1184.61,"body":"our production manufacturing or"},{"speaker":"Kalbe - Ivan","startTime":1184.67,"endTime":1192.32,"body":"in our plant manufacturing, we"},{"speaker":"Kalbe - Ivan","startTime":1184.67,"endTime":1192.32,"body":"have machinery to produce our"},{"speaker":"Kalbe - Ivan","startTime":1192.32,"endTime":1197.12,"body":"product. We have to make sure"},{"speaker":"Kalbe - Ivan","startTime":1192.32,"endTime":1197.12,"body":"that between machine and also"},{"speaker":"Kalbe - Ivan","startTime":1197.12,"endTime":1202.49,"body":"machine and system and data and"},{"speaker":"Kalbe - Ivan","startTime":1197.12,"endTime":1202.49,"body":"machine we can collect all of"},{"speaker":"Kalbe - Ivan","startTime":1202.49,"endTime":1209.48,"body":"them using the connectivity or"},{"speaker":"Kalbe - Ivan","startTime":1202.49,"endTime":1209.48,"body":"IoT internet of things. And also"},{"speaker":"Kalbe - Ivan","startTime":1209.48,"endTime":1215.45,"body":"we use robotics in our"},{"speaker":"Kalbe - Ivan","startTime":1209.48,"endTime":1215.45,"body":"production systems. And those"},{"speaker":"Kalbe - Ivan","startTime":1215.93,"endTime":1220.58,"body":"help us to automate some"},{"speaker":"Kalbe - Ivan","startTime":1215.93,"endTime":1220.58,"body":"processes and to create"},{"speaker":"Kalbe - Ivan","startTime":1221.3,"endTime":1224.09,"body":"productivity for our production."},{"speaker":"YY - AIBP","startTime":1227.3,"endTime":1230.78,"body":"Ivan, any specific"},{"speaker":"YY - AIBP","startTime":1227.3,"endTime":1230.78,"body":"numbers you can share with us of"},{"speaker":"YY - AIBP","startTime":1230.78,"endTime":1237.44,"body":"like, what was improve? How much"},{"speaker":"YY - AIBP","startTime":1230.78,"endTime":1237.44,"body":"operational efficiency did you"},{"speaker":"YY - AIBP","startTime":1237.44,"endTime":1238.4,"body":"achieve?"},{"speaker":"Unknown","startTime":1239.81,"endTime":1242.36,"body":"Very curious about"},{"speaker":"Unknown","startTime":1239.81,"endTime":1242.36,"body":"that, because I think you are"},{"speaker":"Unknown","startTime":1242.42,"endTime":1247.19,"body":"sharing with us the big overview"},{"speaker":"Unknown","startTime":1242.42,"endTime":1247.19,"body":"by the way, underplaying how"},{"speaker":"Unknown","startTime":1247.19,"endTime":1252.47,"body":"important this transformation"},{"speaker":"Unknown","startTime":1247.19,"endTime":1252.47,"body":"is, and the extensiveness of"},{"speaker":"Unknown","startTime":1252.47,"endTime":1256.85,"body":"this project that you have led"},{"speaker":"Unknown","startTime":1252.47,"endTime":1256.85,"body":"at Kalbe Nutritionals"},{"speaker":"Kalbe - Ivan","startTime":1257.51,"endTime":1261.8,"body":"Yeah, in terms of"},{"speaker":"Kalbe - Ivan","startTime":1257.51,"endTime":1261.8,"body":"operational efficiency, or cost"},{"speaker":"Kalbe - Ivan","startTime":1262.22,"endTime":1267.68,"body":"efficiency, in machine"},{"speaker":"Kalbe - Ivan","startTime":1262.22,"endTime":1267.68,"body":"performance, around five"},{"speaker":"Kalbe - Ivan","startTime":1267.71,"endTime":1273.11,"body":"flexible production lines, we"},{"speaker":"Kalbe - Ivan","startTime":1267.71,"endTime":1273.11,"body":"can create with Indi 4.0. And"},{"speaker":"Kalbe - Ivan","startTime":1273.11,"endTime":1278.87,"body":"then about 10% increase of"},{"speaker":"Kalbe - Ivan","startTime":1273.11,"endTime":1278.87,"body":"manufacturing plant or for all"},{"speaker":"Kalbe - Ivan","startTime":1278.87,"endTime":1283.49,"body":"effectiveness, and also around"},{"speaker":"Kalbe - Ivan","startTime":1278.87,"endTime":1283.49,"body":"7%, optimize the production lead"},{"speaker":"Kalbe - Ivan","startTime":1283.49,"endTime":1291.74,"body":"time. And for the productivity"},{"speaker":"Kalbe - Ivan","startTime":1283.49,"endTime":1291.74,"body":"will increase about 48%. And in"},{"speaker":"Kalbe - Ivan","startTime":1291.74,"endTime":1295.79,"body":"terms of quality, we have lower"},{"speaker":"Kalbe - Ivan","startTime":1291.74,"endTime":1295.79,"body":"customer complaints about our"},{"speaker":"Kalbe - Ivan","startTime":1295.79,"endTime":1300.8,"body":"product quality, around 34"},{"speaker":"Kalbe - Ivan","startTime":1295.79,"endTime":1300.8,"body":"percents, and for the cost"},{"speaker":"Kalbe - Ivan","startTime":1300.83,"endTime":1304.73,"body":"efficiency for the production"},{"speaker":"Kalbe - Ivan","startTime":1300.83,"endTime":1304.73,"body":"costs. It is around 18%."},{"speaker":"Kalbe - Ivan","startTime":1304.76,"endTime":1305.48,"body":"Efficiency."},{"speaker":"YY - AIBP","startTime":1306.59,"endTime":1309.14,"body":"Wow, those are big"},{"speaker":"YY - AIBP","startTime":1306.59,"endTime":1309.14,"body":"numbers you're talking about"},{"speaker":"YY - AIBP","startTime":1309.14,"endTime":1315.56,"body":"here. Which particular metric?"},{"speaker":"YY - AIBP","startTime":1309.14,"endTime":1315.56,"body":"are you most proud of? That was"},{"speaker":"YY - AIBP","startTime":1315.56,"endTime":1316.79,"body":"the most difficult to achieve?"},{"speaker":"Kalbe - Ivan","startTime":1317.99,"endTime":1320.24,"body":"Ah, I think the"},{"speaker":"Kalbe - Ivan","startTime":1317.99,"endTime":1320.24,"body":"productivity,"},{"speaker":"YY - AIBP","startTime":1320.69,"endTime":1326.9,"body":"the productivity. I"},{"speaker":"YY - AIBP","startTime":1320.69,"endTime":1326.9,"body":"understand, well, moving"},{"speaker":"YY - AIBP","startTime":1326.9,"endTime":1331.7,"body":"forward, where are some of your"},{"speaker":"YY - AIBP","startTime":1326.9,"endTime":1331.7,"body":"focus areas for Kalbe"},{"speaker":"YY - AIBP","startTime":1331.73,"endTime":1332.45,"body":"Nutritional?"},{"speaker":"Kalbe - Ivan","startTime":1336.47,"endTime":1337.4,"body":"Other focus?"},{"speaker":"YY - AIBP","startTime":1338.09,"endTime":1341.66,"body":"So moving forward, if"},{"speaker":"YY - AIBP","startTime":1338.09,"endTime":1341.66,"body":"you look at your journey so far,"},{"speaker":"YY - AIBP","startTime":1341.69,"endTime":1344.18,"body":"and you look at the journey five"},{"speaker":"YY - AIBP","startTime":1341.69,"endTime":1344.18,"body":"years, right, you've mentioned,"},{"speaker":"YY - AIBP","startTime":1345.14,"endTime":1346.31,"body":"what is next."},{"speaker":"Kalbe - Ivan","startTime":1347.26,"endTime":1352.48,"body":"Okay. The journey"},{"speaker":"Kalbe - Ivan","startTime":1347.26,"endTime":1352.48,"body":"itself is maybe five years from"},{"speaker":"Kalbe - Ivan","startTime":1352.48,"endTime":1356.86,"body":"now. And like I mentioned"},{"speaker":"Kalbe - Ivan","startTime":1352.48,"endTime":1356.86,"body":"earlier, now we are in the step"},{"speaker":"Kalbe - Ivan","startTime":1356.89,"endTime":1361.09,"body":"of integrating everything. Yeah,"},{"speaker":"Kalbe - Ivan","startTime":1356.89,"endTime":1361.09,"body":"we create connectivity, we"},{"speaker":"Kalbe - Ivan","startTime":1361.09,"endTime":1365.2,"body":"create automation, in order to"},{"speaker":"Kalbe - Ivan","startTime":1361.09,"endTime":1365.2,"body":"make sure that all the systems"},{"speaker":"Kalbe - Ivan","startTime":1365.2,"endTime":1368.59,"body":"are integrated, and also all the"},{"speaker":"Kalbe - Ivan","startTime":1365.2,"endTime":1368.59,"body":"data are integrated. So that"},{"speaker":"Kalbe - Ivan","startTime":1368.98,"endTime":1374.47,"body":"next we can call we can utilize"},{"speaker":"Kalbe - Ivan","startTime":1368.98,"endTime":1374.47,"body":"the data for the analytic"},{"speaker":"Kalbe - Ivan","startTime":1374.47,"endTime":1378.85,"body":"purposes. And next year, and"},{"speaker":"Kalbe - Ivan","startTime":1374.47,"endTime":1378.85,"body":"about two years from now, we"},{"speaker":"Kalbe - Ivan","startTime":1378.85,"endTime":1385.0,"body":"want to discover more about the"},{"speaker":"Kalbe - Ivan","startTime":1378.85,"endTime":1385.0,"body":"data and also improve our IT and"},{"speaker":"Kalbe - Ivan","startTime":1385.0,"endTime":1392.23,"body":"OT so that we can make more"},{"speaker":"Kalbe - Ivan","startTime":1385.0,"endTime":1392.23,"body":"proper integration for all the"},{"speaker":"Kalbe - Ivan","startTime":1392.23,"endTime":1395.53,"body":"whole system, not only in"},{"speaker":"Kalbe - Ivan","startTime":1392.23,"endTime":1395.53,"body":"manufacturing, but also in"},{"speaker":"Kalbe - Ivan","startTime":1395.62,"endTime":1399.82,"body":"operational process that"},{"speaker":"Kalbe - Ivan","startTime":1395.62,"endTime":1399.82,"body":"supports our manufacturing"},{"speaker":"Kalbe - Ivan","startTime":1399.82,"endTime":1407.32,"body":"process, as well. And then in"},{"speaker":"Kalbe - Ivan","startTime":1399.82,"endTime":1407.32,"body":"about 2025 we want to have like"},{"speaker":"Kalbe - Ivan","startTime":1407.92,"endTime":1412.87,"body":"capability to create predictive"},{"speaker":"Kalbe - Ivan","startTime":1407.92,"endTime":1412.87,"body":"analytics, and also prescriptive"},{"speaker":"Kalbe - Ivan","startTime":1412.87,"endTime":1419.8,"body":"analytics. And we want to"},{"speaker":"Kalbe - Ivan","startTime":1412.87,"endTime":1419.8,"body":"utilize more data to create"},{"speaker":"Kalbe - Ivan","startTime":1420.22,"endTime":1427.12,"body":"augmented reality, and then"},{"speaker":"Kalbe - Ivan","startTime":1420.22,"endTime":1427.12,"body":"visual reality. And maybe in the"},{"speaker":"Kalbe - Ivan","startTime":1427.12,"endTime":1431.86,"body":"long run, we want to have a"},{"speaker":"Kalbe - Ivan","startTime":1427.12,"endTime":1431.86,"body":"closer look feedback based on"},{"speaker":"Kalbe - Ivan","startTime":1431.86,"endTime":1436.15,"body":"the analysis of the data based"},{"speaker":"Kalbe - Ivan","startTime":1431.86,"endTime":1436.15,"body":"on this integrated system. At"},{"speaker":"Kalbe - Ivan","startTime":1436.15,"endTime":1442.48,"body":"the end of the day, we want that"},{"speaker":"Kalbe - Ivan","startTime":1436.15,"endTime":1442.48,"body":"data can give us actionable"},{"speaker":"Kalbe - Ivan","startTime":1442.48,"endTime":1446.8,"body":"insight or feedback for us so"},{"speaker":"Kalbe - Ivan","startTime":1442.48,"endTime":1446.8,"body":"that we can do more improvement."},{"speaker":"Kalbe - Ivan","startTime":1447.1,"endTime":1453.67,"body":"So it is like open loop, yeah,"},{"speaker":"Kalbe - Ivan","startTime":1447.1,"endTime":1453.67,"body":"that always moving around in"},{"speaker":"Kalbe - Ivan","startTime":1453.67,"endTime":1457.12,"body":"circle. Yeah. Because it is like"},{"speaker":"Kalbe - Ivan","startTime":1453.67,"endTime":1457.12,"body":"continuous improvement for"},{"speaker":"Kalbe - Ivan","startTime":1457.12,"endTime":1457.99,"body":"ourselves"},{"speaker":"YY - AIBP","startTime":1459.22,"endTime":1463.27,"body":"to achieve the"},{"speaker":"YY - AIBP","startTime":1459.22,"endTime":1463.27,"body":"coveted flywheel of collecting"},{"speaker":"YY - AIBP","startTime":1463.27,"endTime":1468.28,"body":"data, having actionable"},{"speaker":"YY - AIBP","startTime":1463.27,"endTime":1468.28,"body":"insights, and then giving the"},{"speaker":"YY - AIBP","startTime":1468.28,"endTime":1472.81,"body":"data back into the system again"},{"speaker":"YY - AIBP","startTime":1468.28,"endTime":1472.81,"body":"and improving it continuously."},{"speaker":"YY - AIBP","startTime":1473.05,"endTime":1477.55,"body":"But in this case, it has to go"},{"speaker":"YY - AIBP","startTime":1473.05,"endTime":1477.55,"body":"beyond it itself, but finding"},{"speaker":"YY - AIBP","startTime":1477.55,"endTime":1482.02,"body":"the business users that become"},{"speaker":"YY - AIBP","startTime":1477.55,"endTime":1482.02,"body":"the Digital Champions of the"},{"speaker":"YY - AIBP","startTime":1482.17,"endTime":1486.58,"body":"projects that perhaps the IT"},{"speaker":"YY - AIBP","startTime":1482.17,"endTime":1486.58,"body":"team runs to have a digital"},{"speaker":"YY - AIBP","startTime":1486.58,"endTime":1490.33,"body":"transformation day of sorts"},{"speaker":"YY - AIBP","startTime":1486.58,"endTime":1490.33,"body":"where individuals or Digital"},{"speaker":"YY - AIBP","startTime":1490.33,"endTime":1492.91,"body":"Champions are recognized for"},{"speaker":"YY - AIBP","startTime":1490.33,"endTime":1492.91,"body":"their efforts."},{"speaker":"Kalbe - Ivan","startTime":1493.27,"endTime":1496.84,"body":"Yes, actually, we"},{"speaker":"Kalbe - Ivan","startTime":1493.27,"endTime":1496.84,"body":"have like, once a year event."},{"speaker":"Kalbe - Ivan","startTime":1497.89,"endTime":1502.84,"body":"Yeah, we call it Kalbe"},{"speaker":"Kalbe - Ivan","startTime":1497.89,"endTime":1502.84,"body":"Nutirtionals innovation event."},{"speaker":"Kalbe - Ivan","startTime":1503.71,"endTime":1507.13,"body":"So it is part of the offense"},{"speaker":"Kalbe - Ivan","startTime":1503.71,"endTime":1507.13,"body":"that we make to speed up of"},{"speaker":"Kalbe - Ivan","startTime":1507.22,"endTime":1511.12,"body":"booths, digital transformation"},{"speaker":"Kalbe - Ivan","startTime":1507.22,"endTime":1511.12,"body":"processes, in every part of the"},{"speaker":"Kalbe - Ivan","startTime":1511.12,"endTime":1520.42,"body":"business. And in that event, we"},{"speaker":"Kalbe - Ivan","startTime":1511.12,"endTime":1520.42,"body":"encourage all the employees to"},{"speaker":"Kalbe - Ivan","startTime":1520.42,"endTime":1525.85,"body":"submit all the innovative ideas."},{"speaker":"Kalbe - Ivan","startTime":1520.42,"endTime":1525.85,"body":"Yeah, related with with the"},{"speaker":"Kalbe - Ivan","startTime":1525.85,"endTime":1532.63,"body":"transformation, and then we, we"},{"speaker":"Kalbe - Ivan","startTime":1525.85,"endTime":1532.63,"body":"make competitions. And then we"},{"speaker":"Kalbe - Ivan","startTime":1532.66,"endTime":1538.84,"body":"evaluate the progress of the"},{"speaker":"Kalbe - Ivan","startTime":1532.66,"endTime":1538.84,"body":"events until we can get the"},{"speaker":"Kalbe - Ivan","startTime":1538.84,"endTime":1546.7,"body":"champion who, who the person is"},{"speaker":"Kalbe - Ivan","startTime":1538.84,"endTime":1546.7,"body":"and also who the team that can"},{"speaker":"Kalbe - Ivan","startTime":1546.91,"endTime":1550.78,"body":"contribute to the business with"},{"speaker":"Kalbe - Ivan","startTime":1546.91,"endTime":1550.78,"body":"their transformation in the"},{"speaker":"Kalbe - Ivan","startTime":1550.78,"endTime":1552.16,"body":"digital things."},{"speaker":"YY - AIBP","startTime":1553.78,"endTime":1557.14,"body":"Well, I like that"},{"speaker":"YY - AIBP","startTime":1553.78,"endTime":1557.14,"body":"whole idea of Innovation Day. So"},{"speaker":"YY - AIBP","startTime":1557.26,"endTime":1561.4,"body":"you get the responses or"},{"speaker":"YY - AIBP","startTime":1557.26,"endTime":1561.4,"body":"potential projects from just the"},{"speaker":"YY - AIBP","startTime":1561.4,"endTime":1566.56,"body":"business users themselves. Yes."},{"speaker":"YY - AIBP","startTime":1561.4,"endTime":1566.56,"body":"Have you had any entry that"},{"speaker":"YY - AIBP","startTime":1566.56,"endTime":1569.65,"body":"surprised you? Or any eventual"},{"speaker":"YY - AIBP","startTime":1566.56,"endTime":1569.65,"body":"winners that came from an"},{"speaker":"YY - AIBP","startTime":1569.68,"endTime":1572.98,"body":"unlikely group? That turned out"},{"speaker":"YY - AIBP","startTime":1569.68,"endTime":1572.98,"body":"to be a great idea?"},{"speaker":"Kalbe - Ivan","startTime":1573.88,"endTime":1575.17,"body":"Oh, yes. A lot."},{"speaker":"YY - AIBP","startTime":1575.83,"endTime":1578.02,"body":"A lot? Tell us a bit"},{"speaker":"YY - AIBP","startTime":1575.83,"endTime":1578.02,"body":"more?"},{"speaker":"Kalbe - Ivan","startTime":1578.59,"endTime":1582.07,"body":"Yeah. Because,"},{"speaker":"Kalbe - Ivan","startTime":1578.59,"endTime":1582.07,"body":"yeah, especially in"},{"speaker":"Kalbe - Ivan","startTime":1583.81,"endTime":1588.04,"body":"manufacturing, and then also in"},{"speaker":"Kalbe - Ivan","startTime":1583.81,"endTime":1588.04,"body":"sales and marketing, because now"},{"speaker":"Kalbe - Ivan","startTime":1588.04,"endTime":1592.45,"body":"we cannot work with our old"},{"speaker":"Kalbe - Ivan","startTime":1588.04,"endTime":1592.45,"body":"habits are our our old way of"},{"speaker":"Kalbe - Ivan","startTime":1592.45,"endTime":1598.63,"body":"working. So yeah, for example,"},{"speaker":"Kalbe - Ivan","startTime":1592.45,"endTime":1598.63,"body":"in maybe sales and marketing, I"},{"speaker":"Kalbe - Ivan","startTime":1598.63,"endTime":1604.96,"body":"can tell more about that."},{"speaker":"Kalbe - Ivan","startTime":1598.63,"endTime":1604.96,"body":"Previously, we collect our"},{"speaker":"Kalbe - Ivan","startTime":1604.99,"endTime":1608.26,"body":"customer data manually to our"},{"speaker":"Kalbe - Ivan","startTime":1604.99,"endTime":1608.26,"body":"phone calls, and then call"},{"speaker":"Kalbe - Ivan","startTime":1608.26,"endTime":1612.97,"body":"centers, something like that."},{"speaker":"Kalbe - Ivan","startTime":1608.26,"endTime":1612.97,"body":"But now in the digital era, we"},{"speaker":"Kalbe - Ivan","startTime":1612.97,"endTime":1620.98,"body":"need something more. At funds,"},{"speaker":"Kalbe - Ivan","startTime":1612.97,"endTime":1620.98,"body":"if I may say not digital, but"},{"speaker":"Kalbe - Ivan","startTime":1620.98,"endTime":1627.07,"body":"advance, because our customer"},{"speaker":"Kalbe - Ivan","startTime":1620.98,"endTime":1627.07,"body":"behavior has changed, they don't"},{"speaker":"Kalbe - Ivan","startTime":1627.07,"endTime":1634.27,"body":"want to be contacted again by"},{"speaker":"Kalbe - Ivan","startTime":1627.07,"endTime":1634.27,"body":"phone. Yeah. They"},{"speaker":"YY - AIBP","startTime":1634.339,"endTime":1635.989,"body":"want to call you,"},{"speaker":"YY - AIBP","startTime":1634.339,"endTime":1635.989,"body":"then it's a different story,"},{"speaker":"YY - AIBP","startTime":1635.989,"endTime":1638.539,"body":"I'll pick up the phone"},{"speaker":"YY - AIBP","startTime":1635.989,"endTime":1638.539,"body":"immediately."},{"speaker":"Kalbe - Ivan","startTime":1639.41,"endTime":1642.5,"body":"And even text"},{"speaker":"Kalbe - Ivan","startTime":1639.41,"endTime":1642.5,"body":"messages, they don't want to"},{"speaker":"Kalbe - Ivan","startTime":1642.53,"endTime":1647.09,"body":"read the text messages any"},{"speaker":"Kalbe - Ivan","startTime":1642.53,"endTime":1647.09,"body":"longer. But now we have WhatsApp"},{"speaker":"Kalbe - Ivan","startTime":1647.09,"endTime":1655.94,"body":"for example. But again, WhatsApp"},{"speaker":"Kalbe - Ivan","startTime":1647.09,"endTime":1655.94,"body":"may be a spam for them. So we"},{"speaker":"Kalbe - Ivan","startTime":1655.94,"endTime":1661.52,"body":"create something like automation"},{"speaker":"Kalbe - Ivan","startTime":1655.94,"endTime":1661.52,"body":"based on the QR codes. So we"},{"speaker":"Kalbe - Ivan","startTime":1661.52,"endTime":1666.59,"body":"place the QR codes in our"},{"speaker":"Kalbe - Ivan","startTime":1661.52,"endTime":1666.59,"body":"stores, and maybe in the next"},{"speaker":"Kalbe - Ivan","startTime":1666.62,"endTime":1670.55,"body":"period, we want to place it in"},{"speaker":"Kalbe - Ivan","startTime":1666.62,"endTime":1670.55,"body":"our product packaging. And in"},{"speaker":"Kalbe - Ivan","startTime":1670.55,"endTime":1674.48,"body":"that case, customer can scan the"},{"speaker":"Kalbe - Ivan","startTime":1670.55,"endTime":1674.48,"body":"QR code, and then they can"},{"speaker":"Kalbe - Ivan","startTime":1674.48,"endTime":1678.92,"body":"interact with us from the QR"},{"speaker":"Kalbe - Ivan","startTime":1674.48,"endTime":1678.92,"body":"codes, so that it is customer"},{"speaker":"Kalbe - Ivan","startTime":1678.92,"endTime":1684.8,"body":"self driven. So we are no longer"},{"speaker":"Kalbe - Ivan","startTime":1678.92,"endTime":1684.8,"body":"contact our customer then. But"},{"speaker":"Kalbe - Ivan","startTime":1685.07,"endTime":1690.56,"body":"we reach the customer by"},{"speaker":"Kalbe - Ivan","startTime":1685.07,"endTime":1690.56,"body":"themselves, of course, to our"},{"speaker":"Kalbe - Ivan","startTime":1690.56,"endTime":1695.0,"body":"marketing campaign or marketing"},{"speaker":"Kalbe - Ivan","startTime":1690.56,"endTime":1695.0,"body":"program, there is one of one of"},{"speaker":"Kalbe - Ivan","startTime":1695.03,"endTime":1699.23,"body":"the examples that I think that"},{"speaker":"Kalbe - Ivan","startTime":1695.03,"endTime":1699.23,"body":"is a great idea, because it"},{"speaker":"Kalbe - Ivan","startTime":1699.23,"endTime":1704.84,"body":"saves a lot of resources, and it"},{"speaker":"Kalbe - Ivan","startTime":1699.23,"endTime":1704.84,"body":"can embrace more and more"},{"speaker":"Kalbe - Ivan","startTime":1704.84,"endTime":1713.06,"body":"customers without having to"},{"speaker":"Kalbe - Ivan","startTime":1704.84,"endTime":1713.06,"body":"invest a lot in infrastructure"},{"speaker":"Kalbe - Ivan","startTime":1713.09,"endTime":1717.62,"body":"in resources. And other things."},{"speaker":"Kalbe - Ivan","startTime":1713.09,"endTime":1717.62,"body":"Yeah."},{"speaker":"YY - AIBP","startTime":1718.52,"endTime":1721.13,"body":"Well, I think that"},{"speaker":"YY - AIBP","startTime":1718.52,"endTime":1721.13,"body":"leads us very nicely into the"},{"speaker":"YY - AIBP","startTime":1721.13,"endTime":1725.18,"body":"last segment, you know, five and"},{"speaker":"YY - AIBP","startTime":1721.13,"endTime":1725.18,"body":"you've been in the industry for"},{"speaker":"YY - AIBP","startTime":1725.21,"endTime":1731.15,"body":"more than 20 years now. Am I Am"},{"speaker":"YY - AIBP","startTime":1725.21,"endTime":1731.15,"body":"I right? Yes. So, what you've"},{"speaker":"YY - AIBP","startTime":1731.15,"endTime":1736.82,"body":"just described about how leaving"},{"speaker":"YY - AIBP","startTime":1731.15,"endTime":1736.82,"body":"the contact to the customer, so"},{"speaker":"YY - AIBP","startTime":1736.82,"endTime":1741.5,"body":"the customer has the access to"},{"speaker":"YY - AIBP","startTime":1736.82,"endTime":1741.5,"body":"contact carbon Nutritionals"},{"speaker":"YY - AIBP","startTime":1741.5,"endTime":1746.06,"body":"anytime you want versus like the"},{"speaker":"YY - AIBP","startTime":1741.5,"endTime":1746.06,"body":"old method of pushing out"},{"speaker":"YY - AIBP","startTime":1746.06,"endTime":1751.07,"body":"messages to the customer, what"},{"speaker":"YY - AIBP","startTime":1746.06,"endTime":1751.07,"body":"else has changed and where you"},{"speaker":"YY - AIBP","startTime":1751.07,"endTime":1757.07,"body":"think the journey in the future"},{"speaker":"YY - AIBP","startTime":1751.07,"endTime":1757.07,"body":"will be like for say Kobe"},{"speaker":"YY - AIBP","startTime":1757.07,"endTime":1759.98,"body":"Nutritionals or manufacturing"},{"speaker":"YY - AIBP","startTime":1757.07,"endTime":1759.98,"body":"Indonesia?"},{"speaker":"Kalbe - Ivan","startTime":1762.17,"endTime":1767.75,"body":"Okay, I think"},{"speaker":"Kalbe - Ivan","startTime":1762.17,"endTime":1767.75,"body":"today we cannot only focus on"},{"speaker":"Kalbe - Ivan","startTime":1769.52,"endTime":1773.27,"body":"specific areas, for example,"},{"speaker":"Kalbe - Ivan","startTime":1769.52,"endTime":1773.27,"body":"production and also distribution"},{"speaker":"Kalbe - Ivan","startTime":1773.3,"endTime":1779.12,"body":"and maybe customer in general,"},{"speaker":"Kalbe - Ivan","startTime":1773.3,"endTime":1779.12,"body":"but we have to improve the value"},{"speaker":"Kalbe - Ivan","startTime":1779.42,"endTime":1784.91,"body":"of the product itself or the"},{"speaker":"Kalbe - Ivan","startTime":1779.42,"endTime":1784.91,"body":"distribution. So it is not about"},{"speaker":"Kalbe - Ivan","startTime":1787.49,"endTime":1791.66,"body":"delivering our surfaces, our"},{"speaker":"Kalbe - Ivan","startTime":1787.49,"endTime":1791.66,"body":"product to the customer but we"},{"speaker":"Kalbe - Ivan","startTime":1791.66,"endTime":1796.73,"body":"have to create a value to them."},{"speaker":"Kalbe - Ivan","startTime":1791.66,"endTime":1796.73,"body":"And how we can create the value."},{"speaker":"Kalbe - Ivan","startTime":1797.45,"endTime":1801.89,"body":"We need a data so they Data has"},{"speaker":"Kalbe - Ivan","startTime":1797.45,"endTime":1801.89,"body":"become an important assets for"},{"speaker":"Kalbe - Ivan","startTime":1801.89,"endTime":1807.65,"body":"us, that we can use to provide"},{"speaker":"Kalbe - Ivan","startTime":1801.89,"endTime":1807.65,"body":"better insight, in process,"},{"speaker":"Kalbe - Ivan","startTime":1808.04,"endTime":1811.13,"body":"maybe forecasting and more to"},{"speaker":"Kalbe - Ivan","startTime":1808.04,"endTime":1811.13,"body":"drive value and growth for our"},{"speaker":"Kalbe - Ivan","startTime":1811.13,"endTime":1816.83,"body":"customer. I'm personally excited"},{"speaker":"Kalbe - Ivan","startTime":1811.13,"endTime":1816.83,"body":"about AI, and also machine"},{"speaker":"Kalbe - Ivan","startTime":1816.83,"endTime":1822.77,"body":"learning. I think those can help"},{"speaker":"Kalbe - Ivan","startTime":1816.83,"endTime":1822.77,"body":"us a lot, not only in"},{"speaker":"Kalbe - Ivan","startTime":1822.77,"endTime":1827.87,"body":"manufacturing in Indonesia, but"},{"speaker":"Kalbe - Ivan","startTime":1822.77,"endTime":1827.87,"body":"also in every part of the"},{"speaker":"Kalbe - Ivan","startTime":1827.87,"endTime":1833.09,"body":"business. There are plenty of"},{"speaker":"Kalbe - Ivan","startTime":1827.87,"endTime":1833.09,"body":"rooms and opportunities to"},{"speaker":"Kalbe - Ivan","startTime":1833.09,"endTime":1836.99,"body":"implement AI and machine"},{"speaker":"Kalbe - Ivan","startTime":1833.09,"endTime":1836.99,"body":"learning. service that I"},{"speaker":"Kalbe - Ivan","startTime":1836.99,"endTime":1840.62,"body":"mentioned earlier Internet of"},{"speaker":"Kalbe - Ivan","startTime":1836.99,"endTime":1840.62,"body":"Things combined with predictive"},{"speaker":"Kalbe - Ivan","startTime":1840.65,"endTime":1845.75,"body":"also prescriptive analytics, to"},{"speaker":"Kalbe - Ivan","startTime":1840.65,"endTime":1845.75,"body":"support predictive maintenance,"},{"speaker":"Kalbe - Ivan","startTime":1845.93,"endTime":1851.66,"body":"for example. And then helping us"},{"speaker":"Kalbe - Ivan","startTime":1845.93,"endTime":1851.66,"body":"to prevent unplanned machine"},{"speaker":"Kalbe - Ivan","startTime":1851.69,"endTime":1857.33,"body":"downtime, for example. And also"},{"speaker":"Kalbe - Ivan","startTime":1851.69,"endTime":1857.33,"body":"robotics is part of the"},{"speaker":"Kalbe - Ivan","startTime":1857.33,"endTime":1863.6,"body":"production process that use AI"},{"speaker":"Kalbe - Ivan","startTime":1857.33,"endTime":1863.6,"body":"to take instructions, and it can"},{"speaker":"Kalbe - Ivan","startTime":1863.63,"endTime":1868.4,"body":"use humans and also combine"},{"speaker":"Kalbe - Ivan","startTime":1863.63,"endTime":1868.4,"body":"humans and works productively,"},{"speaker":"Kalbe - Ivan","startTime":1868.79,"endTime":1869.87,"body":"and many more."},{"speaker":"YY - AIBP","startTime":1871.339,"endTime":1875.299,"body":"Those are great"},{"speaker":"YY - AIBP","startTime":1871.339,"endTime":1875.299,"body":"technologies to look into. But"},{"speaker":"YY - AIBP","startTime":1875.299,"endTime":1880.669,"body":"one last question to end off"},{"speaker":"YY - AIBP","startTime":1875.299,"endTime":1880.669,"body":"today's podcast. Are there any"},{"speaker":"YY - AIBP","startTime":1880.819,"endTime":1884.839,"body":"global case studies that you've"},{"speaker":"YY - AIBP","startTime":1880.819,"endTime":1884.839,"body":"come across that you hope can be"},{"speaker":"YY - AIBP","startTime":1884.839,"endTime":1888.109,"body":"applied to our region in"},{"speaker":"YY - AIBP","startTime":1884.839,"endTime":1888.109,"body":"Southeast Asia soon?"},{"speaker":"Kalbe - Ivan","startTime":1897.26,"endTime":1899.21,"body":"Yeah, I think the"},{"speaker":"Kalbe - Ivan","startTime":1897.26,"endTime":1899.21,"body":"use of AI and machine learning"},{"speaker":"Kalbe - Ivan","startTime":1899.63,"endTime":1904.58,"body":"can be one of the global study,"},{"speaker":"Kalbe - Ivan","startTime":1899.63,"endTime":1904.58,"body":"even though in Indonesia, I"},{"speaker":"Kalbe - Ivan","startTime":1904.58,"endTime":1909.59,"body":"think there is still not a lot."},{"speaker":"Kalbe - Ivan","startTime":1904.58,"endTime":1909.59,"body":"Yeah, not a lot of company"},{"speaker":"Kalbe - Ivan","startTime":1910.13,"endTime":1919.25,"body":"utilize AI. But we can use use"},{"speaker":"Kalbe - Ivan","startTime":1910.13,"endTime":1919.25,"body":"it as our study case, to"},{"speaker":"Kalbe - Ivan","startTime":1919.25,"endTime":1924.35,"body":"implement the digital"},{"speaker":"Kalbe - Ivan","startTime":1919.25,"endTime":1924.35,"body":"transformation, especially in"},{"speaker":"Kalbe - Ivan","startTime":1924.38,"endTime":1925.13,"body":"Indonesia."},{"speaker":"YY - AIBP","startTime":1926.68,"endTime":1930.94,"body":"Thank you very much,"},{"speaker":"YY - AIBP","startTime":1926.68,"endTime":1930.94,"body":"Ivan for your time today. I had"},{"speaker":"YY - AIBP","startTime":1930.97,"endTime":1934.51,"body":"a very good time understanding a"},{"speaker":"YY - AIBP","startTime":1930.97,"endTime":1934.51,"body":"little bit more about how you're"},{"speaker":"YY - AIBP","startTime":1934.51,"endTime":1938.26,"body":"driving the digital transmission"},{"speaker":"YY - AIBP","startTime":1934.51,"endTime":1938.26,"body":"of Kalbe Nutritionals. And the"},{"speaker":"YY - AIBP","startTime":1938.26,"endTime":1942.97,"body":"challenges that you face. I"},{"speaker":"YY - AIBP","startTime":1938.26,"endTime":1942.97,"body":"appreciate your time here with"},{"speaker":"YY - AIBP","startTime":1942.97,"endTime":1944.86,"body":"us today, Pak Ivan, thank you."},{"speaker":"Kalbe - Ivan","startTime":1945.31,"endTime":1946.3,"body":"Okay, thank you."},{"speaker":"Voice Over","startTime":1948.58,"endTime":1951.22,"body":"We hope you've"},{"speaker":"Voice Over","startTime":1948.58,"endTime":1951.22,"body":"enjoyed the episode. For more"},{"speaker":"Voice Over","startTime":1951.22,"endTime":1954.01,"body":"information about business"},{"speaker":"Voice Over","startTime":1951.22,"endTime":1954.01,"body":"growth in the ASEAN region,"},{"speaker":"Voice Over","startTime":1954.19,"endTime":1960.4,"body":"please visit our website"},{"speaker":"Voice Over","startTime":1954.19,"endTime":1960.4,"body":"www.iotbusiness-platform.com"}]}