{"version":"1.0.0","segments":[{"speaker":"Voice Over","startTime":2.1,"endTime":6.18,"body":"The AIBP ASEAN b2b"},{"speaker":"Voice Over","startTime":2.1,"endTime":6.18,"body":"growth podcast is a series of"},{"speaker":"Voice Over","startTime":6.18,"endTime":9.75,"body":"fireside chats with business"},{"speaker":"Voice Over","startTime":6.18,"endTime":9.75,"body":"leaders in Southeast Asia"},{"speaker":"Voice Over","startTime":9.9,"endTime":14.22,"body":"focused on growth in the region."},{"speaker":"Voice Over","startTime":9.9,"endTime":14.22,"body":"topics discussed include"},{"speaker":"Voice Over","startTime":14.22,"endTime":17.94,"body":"business strategy, sales and"},{"speaker":"Voice Over","startTime":14.22,"endTime":17.94,"body":"marketing, enterprise technology"},{"speaker":"Voice Over","startTime":17.97,"endTime":19.11,"body":"and innovation."},{"speaker":"Unknown","startTime":28.079,"endTime":30.779,"body":"Greetings and welcome"},{"speaker":"Unknown","startTime":28.079,"endTime":30.779,"body":"to the awesome b2b growth"},{"speaker":"Unknown","startTime":30.779,"endTime":35.789,"body":"podcast. In today's episode, we"},{"speaker":"Unknown","startTime":30.779,"endTime":35.789,"body":"shine a spotlight on generative"},{"speaker":"Unknown","startTime":35.849,"endTime":41.039,"body":"AI in Indonesia. This series of"},{"speaker":"Unknown","startTime":35.849,"endTime":41.039,"body":"conversations of Indonesian"},{"speaker":"Unknown","startTime":41.069,"endTime":44.579,"body":"business leaders took place"},{"speaker":"Unknown","startTime":41.069,"endTime":44.579,"body":"during the IBM consulting forum"},{"speaker":"Unknown","startTime":44.909,"endTime":48.269,"body":"on the 29th of November 2023."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":52.71,"endTime":54.6,"body":"Morning,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":52.71,"endTime":54.6,"body":"thank you for joining me today."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":54.6,"endTime":59.82,"body":"Pak today I'm joined by Pak"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":54.6,"endTime":59.82,"body":"Suroso Isnandar from PLN which"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":59.82,"endTime":62.4,"body":"is correct me if I'm wrong."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":59.82,"endTime":62.4,"body":"Yeah, Pak Perusahaan Listrik"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":62.4,"endTime":66.27,"body":"Negara. That's right. So, Pak"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":62.4,"endTime":66.27,"body":"Suroso will be able to introduce"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":66.27,"endTime":68.88,"body":"himself much better than I can."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":66.27,"endTime":68.88,"body":"So, Pak maybe you can just"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":68.91,"endTime":110.19,"body":"introduce yourself as well as"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":68.91,"endTime":110.19,"body":"PLN Okay, thank"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":71.1,"endTime":74.988,"body":"you. My name is Suroso I am"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":71.1,"endTime":74.988,"body":"working for PLN PLN is"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":75.066,"endTime":79.809,"body":"Indonesian state electricity"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":75.066,"endTime":79.809,"body":"company in PLN. I'm managing the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":79.887,"endTime":84.553,"body":"risk management and also the IT"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":79.887,"endTime":84.553,"body":"so I am the Director of Risk"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":84.631,"endTime":89.219,"body":"Management and IT so PLN is"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":84.631,"endTime":89.219,"body":"Indonesian utility company, the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":89.297,"endTime":93.885,"body":"structure of electricity sector"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":89.297,"endTime":93.885,"body":"in Indonesia, it is heavily"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":93.963,"endTime":98.318,"body":"regulated industry with the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":93.963,"endTime":98.318,"body":"tariffs still subsidize with"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":98.396,"endTime":102.595,"body":"limited competition on the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":98.396,"endTime":102.595,"body":"generation side, but on the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":102.673,"endTime":107.339,"body":"transmission and distribution"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":102.673,"endTime":107.339,"body":"side and retail, it is hold by"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":107.417,"endTime":112.239,"body":"PLN. So we are talking that PLN"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":107.417,"endTime":112.239,"body":"serving 270 million population"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":112.316,"endTime":116.905,"body":"in Indonesia, and our customer"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":112.316,"endTime":116.905,"body":"base are 87.5 million at the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":116.982,"endTime":121.571,"body":"moment, and it is adding up by 3"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":116.982,"endTime":121.571,"body":"million every year. So our"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":121.649,"endTime":126.47,"body":"install capacity is more than 60"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":121.649,"endTime":126.47,"body":"gigawatts, and at the moment,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":126.548,"endTime":131.37,"body":"our total revenue is around a 20"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":126.548,"endTime":131.37,"body":"billion US dollar every year."},{"speaker":"Irza, AIBP","startTime":131.0,"endTime":135.38,"body":"So it's a very big"},{"speaker":"Irza, AIBP","startTime":131.0,"endTime":135.38,"body":"organization with very primary"},{"speaker":"Irza, AIBP","startTime":135.41,"endTime":138.29,"body":"and important responsibility,"},{"speaker":"Irza, AIBP","startTime":135.41,"endTime":138.29,"body":"especially in one of the fastest"},{"speaker":"Irza, AIBP","startTime":138.29,"endTime":142.37,"body":"growing countries in the world."},{"speaker":"Irza, AIBP","startTime":138.29,"endTime":142.37,"body":"Pak Suroso let's talk about, you"},{"speaker":"Irza, AIBP","startTime":142.37,"endTime":145.61,"body":"know, this rise in generative AI"},{"speaker":"Irza, AIBP","startTime":142.37,"endTime":145.61,"body":"this year, I think there's been"},{"speaker":"Irza, AIBP","startTime":145.61,"endTime":150.2,"body":"a lot of interests, because of"},{"speaker":"Irza, AIBP","startTime":145.61,"endTime":150.2,"body":"Chat GPT so everybody knows, Gen"},{"speaker":"Irza, AIBP","startTime":150.2,"endTime":154.7,"body":"AI now, within PLN itself, how"},{"speaker":"Irza, AIBP","startTime":150.2,"endTime":154.7,"body":"are you actually looking at"},{"speaker":"Irza, AIBP","startTime":154.85,"endTime":158.15,"body":"this? Gen AI both in terms of"},{"speaker":"Irza, AIBP","startTime":154.85,"endTime":158.15,"body":"you're the Director of Risk"},{"speaker":"Irza, AIBP","startTime":158.15,"endTime":161.18,"body":"Management, as well as for"},{"speaker":"Irza, AIBP","startTime":158.15,"endTime":161.18,"body":"technology as well, right. So"},{"speaker":"Irza, AIBP","startTime":161.18,"endTime":164.45,"body":"that's complementing"},{"speaker":"Irza, AIBP","startTime":161.18,"endTime":164.45,"body":"responsibilities that you have,"},{"speaker":"Irza, AIBP","startTime":164.66,"endTime":164.93,"body":"right."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":165.2,"endTime":168.08,"body":"So,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":165.2,"endTime":168.08,"body":"well, we are in PLN watching"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":168.08,"endTime":172.4,"body":"closely and the development"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":168.08,"endTime":172.4,"body":"generative AI, especially"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":172.55,"endTime":177.02,"body":"starting from the last three"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":172.55,"endTime":177.02,"body":"years PLN launching the business"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":177.02,"endTime":181.64,"body":"transformation, we have 29"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":177.02,"endTime":181.64,"body":"business transformation of PLN"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":182.0,"endTime":186.14,"body":"and 26 of those are digital"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":182.0,"endTime":186.14,"body":"transformation. So pretty much"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":186.17,"endTime":191.72,"body":"the transformation based on our"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":186.17,"endTime":191.72,"body":"digitalization approach. So we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":191.72,"endTime":195.17,"body":"digitalization the way we do the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":191.72,"endTime":195.17,"body":"business with changing our"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":195.17,"endTime":198.68,"body":"business process, we apply that"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":195.17,"endTime":198.68,"body":"on the customer service"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":198.68,"endTime":202.58,"body":"experience. So to improve the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":198.68,"endTime":202.58,"body":"communication with customer and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":202.58,"endTime":205.7,"body":"all in that we also looking at"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":202.58,"endTime":205.7,"body":"the operation as well, how are"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":205.7,"endTime":210.26,"body":"we gaining higher efficiency by"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":205.7,"endTime":210.26,"body":"introducing digitization"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":210.26,"endTime":215.09,"body":"platform and the good thing"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":210.26,"endTime":215.09,"body":"about the electricity business"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":215.12,"endTime":219.86,"body":"is the electricity cannot be"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":215.12,"endTime":219.86,"body":"stored in large energy that"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":219.86,"endTime":224.84,"body":"means that the consumption have"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":219.86,"endTime":224.84,"body":"to be served by exact production"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":224.84,"endTime":230.24,"body":"at the same time. So looking at"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":224.84,"endTime":230.24,"body":"that the prediction on how the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":230.24,"endTime":234.05,"body":"demand will behave, it will also"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":230.24,"endTime":234.05,"body":"one important part of the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":234.08,"endTime":238.46,"body":"digitalization program of PLN."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":234.08,"endTime":238.46,"body":"So that's why our digitalization"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":239.36,"endTime":244.31,"body":"our digital transformation, we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":239.36,"endTime":244.31,"body":"have 26 transform is initiative"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":244.34,"endTime":248.45,"body":"and encompassing from the how to"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":244.34,"endTime":248.45,"body":"improve customer experience up"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":248.45,"endTime":253.04,"body":"to the operation efficiency. And"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":248.45,"endTime":253.04,"body":"not only that, if we are looking"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":253.04,"endTime":256.07,"body":"at the future. Now, we are"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":253.04,"endTime":256.07,"body":"looking for the energy"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":256.07,"endTime":260.63,"body":"transition. Basically Indonesia"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":256.07,"endTime":260.63,"body":"and PLN is committed that by"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":260.66,"endTime":266.48,"body":"2060 we have to achieve the net"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":260.66,"endTime":266.48,"body":"zero emission. That means PLN"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":266.48,"endTime":272.42,"body":"have to replace the existing"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":266.48,"endTime":272.42,"body":"thermal power plant and moving"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":272.42,"endTime":276.71,"body":"into renewable energy. And for"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":272.42,"endTime":276.71,"body":"the new customer who are joining"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":276.71,"endTime":280.43,"body":"us the new demand which will be"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":276.71,"endTime":280.43,"body":"growing over time, we have to"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":280.43,"endTime":284.21,"body":"serve by renewable energy and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":280.43,"endTime":284.21,"body":"there's a very huge plus. And we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":284.21,"endTime":287.69,"body":"look at how the generative AI"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":284.21,"endTime":287.69,"body":"can help us in this thing. It"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":287.69,"endTime":292.76,"body":"can help us first incorporating"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":287.69,"endTime":292.76,"body":"into end to end smart grid where"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":292.76,"endTime":297.26,"body":"we can mean it's not only demand"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":292.76,"endTime":297.26,"body":"fluctuation but also sources of"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":297.26,"endTime":302.63,"body":"fluctuation and also looking at"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":297.26,"endTime":302.63,"body":"the way We predict the future"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":302.63,"endTime":306.68,"body":"demands and including on the way"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":302.63,"endTime":306.68,"body":"we handle and improve efficiency"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":306.68,"endTime":310.1,"body":"on the renewable energy sources."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":306.68,"endTime":310.1,"body":"So this, this way, the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":310.1,"endTime":314.78,"body":"generative  AI is very important"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":310.1,"endTime":314.78,"body":"for our digital journey. And,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":315.02,"endTime":317.87,"body":"and we are closely watch the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":315.02,"endTime":317.87,"body":"technology. And at the moment,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":317.87,"endTime":322.49,"body":"PLN is at the stage of trying to"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":317.87,"endTime":322.49,"body":"do some pilot project on"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":322.52,"endTime":326.33,"body":"introducing the generative AI"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":322.52,"endTime":326.33,"body":"into our process, business"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":326.36,"endTime":327.59,"body":"business process, I think"},{"speaker":"Irza, AIBP","startTime":327.63,"endTime":329.37,"body":"you've mentioned"},{"speaker":"Irza, AIBP","startTime":327.63,"endTime":329.37,"body":"quite a few things, you have so"},{"speaker":"Irza, AIBP","startTime":329.37,"endTime":331.83,"body":"many digital transformation"},{"speaker":"Irza, AIBP","startTime":329.37,"endTime":331.83,"body":"projects going on, you're"},{"speaker":"Irza, AIBP","startTime":331.83,"endTime":336.66,"body":"watching new technology. And"},{"speaker":"Irza, AIBP","startTime":331.83,"endTime":336.66,"body":"obviously, you are using all of"},{"speaker":"Irza, AIBP","startTime":336.66,"endTime":340.47,"body":"this to deliver a service to"},{"speaker":"Irza, AIBP","startTime":336.66,"endTime":340.47,"body":"Indonesia, a very important"},{"speaker":"Irza, AIBP","startTime":340.47,"endTime":343.77,"body":"service as well. How do you"},{"speaker":"Irza, AIBP","startTime":340.47,"endTime":343.77,"body":"actually keep in touch with all"},{"speaker":"Irza, AIBP","startTime":343.77,"endTime":346.2,"body":"these changes that are happening"},{"speaker":"Irza, AIBP","startTime":343.77,"endTime":346.2,"body":"happening very, very quickly in"},{"speaker":"Irza, AIBP","startTime":346.2,"endTime":349.35,"body":"such a large organization? And"},{"speaker":"Irza, AIBP","startTime":346.2,"endTime":349.35,"body":"how do you work with external"},{"speaker":"Irza, AIBP","startTime":349.77,"endTime":353.31,"body":"technology solution providers"},{"speaker":"Irza, AIBP","startTime":349.77,"endTime":353.31,"body":"such as IBM or IBM consulting?"},{"speaker":"Irza, AIBP","startTime":353.79,"endTime":356.82,"body":"How do you actually work with"},{"speaker":"Irza, AIBP","startTime":353.79,"endTime":356.82,"body":"all these external companies,"},{"speaker":"Irza, AIBP","startTime":357.06,"endTime":357.42,"body":"right,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":357.51,"endTime":359.88,"body":"we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":357.51,"endTime":359.88,"body":"embrace and open our arms to"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":359.88,"endTime":364.74,"body":"communication with all those"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":359.88,"endTime":364.74,"body":"ecosystem, basically, we have a"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":364.74,"endTime":368.13,"body":"very good relationship with the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":364.74,"endTime":368.13,"body":"IBM we have a very good"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":368.13,"endTime":372.78,"body":"relationship with SAP and also"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":368.13,"endTime":372.78,"body":"other technology provider, and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":372.78,"endTime":378.03,"body":"we trying to involve in any"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":372.78,"endTime":378.03,"body":"information dissemination, they"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":378.03,"endTime":381.51,"body":"are doing like the one right"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":378.03,"endTime":381.51,"body":"now. So in order to make sure"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":381.54,"endTime":385.26,"body":"that we are not left behind and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":381.54,"endTime":385.26,"body":"got in some of the information,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":385.59,"endTime":389.88,"body":"and and we also on the regular"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":385.59,"endTime":389.88,"body":"basis, have in contact meetings"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":389.88,"endTime":393.81,"body":"with them. And, and therefore we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":389.88,"endTime":393.81,"body":"are very, very open. And we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":393.81,"endTime":397.59,"body":"always have a very good"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":393.81,"endTime":397.59,"body":"discussion surrounding on how we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":397.59,"endTime":401.55,"body":"are going to implement the new"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":397.59,"endTime":401.55,"body":"technology to improve the PLN"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":401.55,"endTime":404.58,"body":"businesses at the moment, we are"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":401.55,"endTime":404.58,"body":"working with the IBM we are"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":404.58,"endTime":410.07,"body":"working with the SAP we are"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":404.58,"endTime":410.07,"body":"working with. So many provider,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":410.4,"endTime":414.72,"body":"and because of the digital and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":410.4,"endTime":414.72,"body":"it application, and PLN is so"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":414.72,"endTime":418.38,"body":"wide, from the generation side"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":414.72,"endTime":418.38,"body":"transmission side distribution"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":418.38,"endTime":424.29,"body":"side, we really need to be part"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":418.38,"endTime":424.29,"body":"of the digital ecosystem. That's"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":424.29,"endTime":429.57,"body":"why we are also reaching out for"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":424.29,"endTime":429.57,"body":"those who can provide any"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":429.57,"endTime":432.96,"body":"provider to speak and talk to us"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":429.57,"endTime":432.96,"body":"and we have discussion on it."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":433.11,"endTime":433.47,"body":"Great."},{"speaker":"Irza, AIBP","startTime":433.92,"endTime":436.17,"body":"Well, one final"},{"speaker":"Irza, AIBP","startTime":433.92,"endTime":436.17,"body":"point possible. So I think, like"},{"speaker":"Irza, AIBP","startTime":436.17,"endTime":438.63,"body":"PLN, I think there are a lot of"},{"speaker":"Irza, AIBP","startTime":436.17,"endTime":438.63,"body":"large enterprises, government"},{"speaker":"Irza, AIBP","startTime":438.63,"endTime":441.33,"body":"organizations in Indonesia, who"},{"speaker":"Irza, AIBP","startTime":438.63,"endTime":441.33,"body":"are looking to do digital"},{"speaker":"Irza, AIBP","startTime":441.33,"endTime":445.29,"body":"transformation. But there are a"},{"speaker":"Irza, AIBP","startTime":441.33,"endTime":445.29,"body":"lot of white elephant projects,"},{"speaker":"Irza, AIBP","startTime":445.74,"endTime":449.31,"body":"projects that don't really get"},{"speaker":"Irza, AIBP","startTime":445.74,"endTime":449.31,"body":"anywhere. What would you say if"},{"speaker":"Irza, AIBP","startTime":449.31,"endTime":452.04,"body":"you can just summarize, what"},{"speaker":"Irza, AIBP","startTime":449.31,"endTime":452.04,"body":"would you what would be your"},{"speaker":"Irza, AIBP","startTime":452.04,"endTime":454.83,"body":"advice to do these different"},{"speaker":"Irza, AIBP","startTime":452.04,"endTime":454.83,"body":"kinds of organizations,"},{"speaker":"Irza, AIBP","startTime":454.83,"endTime":457.62,"body":"especially now that technology"},{"speaker":"Irza, AIBP","startTime":454.83,"endTime":457.62,"body":"is moving on so quickly?"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":457.0,"endTime":460.9,"body":"Right?"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":457.0,"endTime":460.9,"body":"First thing is look into"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":461.08,"endTime":466.57,"body":"yourself on the business"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":461.08,"endTime":466.57,"body":"process, identify which business"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":466.57,"endTime":471.49,"body":"process needs to be improved,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":466.57,"endTime":471.49,"body":"starting with small, with a big"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":471.49,"endTime":474.04,"body":"impact, for example, in PLN"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":471.49,"endTime":474.04,"body":"case, we starting with the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":474.04,"endTime":476.95,"body":"customer relationship"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":474.04,"endTime":476.95,"body":"improvement on how we are"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":477.82,"endTime":483.4,"body":"launching the PLN  mobile apps,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":477.82,"endTime":483.4,"body":"and we see and track those. And"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":483.4,"endTime":486.37,"body":"then after that we scale up"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":483.4,"endTime":486.37,"body":"after we learn from those, then"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":486.37,"endTime":490.6,"body":"we have to scale up a PLN is one"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":486.37,"endTime":490.6,"body":"of the biggest a state owned"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":490.6,"endTime":494.29,"body":"enterprise. In terms of the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":490.6,"endTime":494.29,"body":"asset we are the biggest in"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":494.29,"endTime":497.8,"body":"Indonesia, and therefore what we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":494.29,"endTime":497.8,"body":"are doing actually, we also have"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":497.83,"endTime":502.03,"body":"a forum with other SOEs we have"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":497.83,"endTime":502.03,"body":"a forum called Digital Forum,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":502.21,"endTime":505.72,"body":"which is organized by Ministry"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":502.21,"endTime":505.72,"body":"of state owned enterprises in"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":505.72,"endTime":510.16,"body":"this digital forum. We normally"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":505.72,"endTime":510.16,"body":"sharing our experience, we learn"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":510.16,"endTime":513.55,"body":"from each other experience, we"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":510.16,"endTime":513.55,"body":"learn from each other's success,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":513.55,"endTime":516.91,"body":"and also we learn from each"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":513.55,"endTime":516.91,"body":"other a failure. So you're"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":516.91,"endTime":521.98,"body":"asking what the advice in my"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":516.91,"endTime":521.98,"body":"view is, first, look at your"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":521.98,"endTime":525.25,"body":"business needs, that the very"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":521.98,"endTime":525.25,"body":"basic thing, look at what you"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":525.25,"endTime":530.08,"body":"need. And to do the assessment"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":525.25,"endTime":530.08,"body":"and identify what the company"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":530.08,"endTime":533.92,"body":"needs. Sometimes it's not easy."},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":530.08,"endTime":533.92,"body":"After that, then you have a"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":533.92,"endTime":538.51,"body":"whole set of the solution. And"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":533.92,"endTime":538.51,"body":"the other thing, which is very"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":538.51,"endTime":543.19,"body":"important is engage all the all"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":538.51,"endTime":543.19,"body":"the stakeholder in the company,"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":543.4,"endTime":547.27,"body":"otherwise, this going to be on"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":543.4,"endTime":547.27,"body":"the IT and digital project and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":547.27,"endTime":550.57,"body":"not become business or corporate"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":547.27,"endTime":550.57,"body":"project, the key of the"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":550.57,"endTime":554.56,"body":"successful implementation if"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":550.57,"endTime":554.56,"body":"this project become corporate"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":554.56,"endTime":558.13,"body":"and business project and not a"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":554.56,"endTime":558.13,"body":"mere project from it, and"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":558.13,"endTime":562.57,"body":"digital people, so engage"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":558.13,"endTime":562.57,"body":"everybody, and also trying to"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":562.6,"endTime":564.07,"body":"Engage them as much as possible."},{"speaker":"Irza, AIBP","startTime":564.88,"endTime":567.76,"body":"Thank you very much"},{"speaker":"Irza, AIBP","startTime":564.88,"endTime":567.76,"body":"pak Surose. We have pak Suroso"},{"speaker":"Irza, AIBP","startTime":567.76,"endTime":571.0,"body":"joining us today at the IBM"},{"speaker":"Irza, AIBP","startTime":567.76,"endTime":571.0,"body":"consulting forum. And thank you"},{"speaker":"Irza, AIBP","startTime":571.0,"endTime":573.73,"body":"once again, I look forward to"},{"speaker":"Irza, AIBP","startTime":571.0,"endTime":573.73,"body":"continued growth by PLN. All the"},{"speaker":"Irza, AIBP","startTime":573.73,"endTime":574.39,"body":"initiatives you're"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":574.41,"endTime":575.34,"body":"doing"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":574.41,"endTime":575.34,"body":"Thank you very much. I'm"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":575.34,"endTime":576.96,"body":"delighted to be here. Thank you"},{"speaker":"Suroso Isnandar, PT PLN (Persero)","startTime":575.34,"endTime":576.96,"body":"very much."},{"speaker":"YY Fong","startTime":578.34,"endTime":582.09,"body":"Stay tuned for more"},{"speaker":"YY Fong","startTime":578.34,"endTime":582.09,"body":"insights on generative AI in"},{"speaker":"YY Fong","startTime":582.09,"endTime":584.43,"body":"Indonesia in the upcoming"},{"speaker":"YY Fong","startTime":582.09,"endTime":584.43,"body":"episodes."},{"speaker":"Voice Over","startTime":586.43,"endTime":589.07,"body":"We hope you've"},{"speaker":"Voice Over","startTime":586.43,"endTime":589.07,"body":"enjoyed the episode. For more"},{"speaker":"Voice Over","startTime":589.07,"endTime":591.86,"body":"information about business"},{"speaker":"Voice Over","startTime":589.07,"endTime":591.86,"body":"growth in the ASEAN region,"},{"speaker":"Voice Over","startTime":592.04,"endTime":598.22,"body":"please visit our website www dot"},{"speaker":"Voice Over","startTime":592.04,"endTime":598.22,"body":"IoT business hyphen platform.com"}]}