{"version":"1.0.0","segments":[{"speaker":"AIBP","startTime":0.0,"endTime":2.52,"body":"In the fast paced and"},{"speaker":"AIBP","startTime":0.0,"endTime":2.52,"body":"fiercely competitive world of"},{"speaker":"AIBP","startTime":2.52,"endTime":6.06,"body":"digital banking, success is"},{"speaker":"AIBP","startTime":2.52,"endTime":6.06,"body":"built on a foundation of data"},{"speaker":"AIBP","startTime":6.06,"endTime":8.52,"body":"driven insights and strategic"},{"speaker":"AIBP","startTime":6.06,"endTime":8.52,"body":"innovation."},{"speaker":"Dietmar - Tyme","startTime":8.84,"endTime":11.6,"body":"Being a digital"},{"speaker":"Dietmar - Tyme","startTime":8.84,"endTime":11.6,"body":"player, data analytics is"},{"speaker":"Dietmar - Tyme","startTime":11.6,"endTime":14.84,"body":"absolutely core to how we"},{"speaker":"Dietmar - Tyme","startTime":11.6,"endTime":14.84,"body":"operate and what we do be"},{"speaker":"Dietmar - Tyme","startTime":14.84,"endTime":18.92,"body":"extremely data driven and trying"},{"speaker":"Dietmar - Tyme","startTime":14.84,"endTime":18.92,"body":"to optimize every piece of the"},{"speaker":"Dietmar - Tyme","startTime":18.92,"endTime":22.58,"body":"business with facts and"},{"speaker":"Dietmar - Tyme","startTime":18.92,"endTime":22.58,"body":"information."},{"speaker":"AIBP","startTime":23.0,"endTime":26.9,"body":"Data isn't the end goal."},{"speaker":"AIBP","startTime":23.0,"endTime":26.9,"body":"It's a tool for clarity. To"},{"speaker":"AIBP","startTime":26.9,"endTime":30.2,"body":"unlock its value, businesses"},{"speaker":"AIBP","startTime":26.9,"endTime":30.2,"body":"must collect structure and"},{"speaker":"AIBP","startTime":30.2,"endTime":33.62,"body":"interpret it effectively,"},{"speaker":"AIBP","startTime":30.2,"endTime":33.62,"body":"reshaping how leaders address"},{"speaker":"AIBP","startTime":33.62,"endTime":35.57,"body":"challenges and opportunities."},{"speaker":"Dietmar - Tyme","startTime":35.75,"endTime":39.08,"body":"My definition of"},{"speaker":"Dietmar - Tyme","startTime":35.75,"endTime":39.08,"body":"data is quite simple. It's"},{"speaker":"Dietmar - Tyme","startTime":39.2,"endTime":42.65,"body":"information, and it's all about"},{"speaker":"Dietmar - Tyme","startTime":39.2,"endTime":42.65,"body":"how do you use and structure"},{"speaker":"Dietmar - Tyme","startTime":42.65,"endTime":46.97,"body":"that information to get the"},{"speaker":"Dietmar - Tyme","startTime":42.65,"endTime":46.97,"body":"insights and answers to problems"},{"speaker":"Dietmar - Tyme","startTime":46.97,"endTime":50.9,"body":"that you're trying to solve or"},{"speaker":"Dietmar - Tyme","startTime":46.97,"endTime":50.9,"body":"also highlight problems that you"},{"speaker":"Dietmar - Tyme","startTime":50.9,"endTime":53.36,"body":"might not not be aware of?"},{"speaker":"AIBP","startTime":53.72,"endTime":56.27,"body":"Data's potential is"},{"speaker":"AIBP","startTime":53.72,"endTime":56.27,"body":"realized through a balance of"},{"speaker":"AIBP","startTime":56.27,"endTime":60.5,"body":"innovation and regulation."},{"speaker":"AIBP","startTime":56.27,"endTime":60.5,"body":"Asia's measured approach towards"},{"speaker":"AIBP","startTime":60.53,"endTime":64.73,"body":"artificial intelligence fosters"},{"speaker":"AIBP","startTime":60.53,"endTime":64.73,"body":"innovation without stifling"},{"speaker":"AIBP","startTime":64.73,"endTime":65.57,"body":"progress."},{"speaker":"Dietmar - Tyme","startTime":65.63,"endTime":67.82,"body":"The other thing"},{"speaker":"Dietmar - Tyme","startTime":65.63,"endTime":67.82,"body":"that they've not done, which you"},{"speaker":"Dietmar - Tyme","startTime":67.85,"endTime":71.15,"body":"which you do see in other"},{"speaker":"Dietmar - Tyme","startTime":67.85,"endTime":71.15,"body":"geographies, is that they've"},{"speaker":"Dietmar - Tyme","startTime":71.36,"endTime":74.48,"body":"become too overbearing too"},{"speaker":"Dietmar - Tyme","startTime":71.36,"endTime":74.48,"body":"quickly with regulation, where"},{"speaker":"Dietmar - Tyme","startTime":74.51,"endTime":78.62,"body":"they try to regulate, AI too"},{"speaker":"Dietmar - Tyme","startTime":74.51,"endTime":78.62,"body":"quickly, where, yes, obviously"},{"speaker":"Dietmar - Tyme","startTime":78.62,"endTime":81.32,"body":"you need to have regulation. You"},{"speaker":"Dietmar - Tyme","startTime":78.62,"endTime":81.32,"body":"can't just have people do"},{"speaker":"Dietmar - Tyme","startTime":81.32,"endTime":85.55,"body":"whatever they want without"},{"speaker":"Dietmar - Tyme","startTime":81.32,"endTime":85.55,"body":"without any guidance, but also"},{"speaker":"Dietmar - Tyme","startTime":85.67,"endTime":88.31,"body":"you don't want to be too over,"},{"speaker":"Dietmar - Tyme","startTime":85.67,"endTime":88.31,"body":"you don't want to push it too"},{"speaker":"Dietmar - Tyme","startTime":88.31,"endTime":92.21,"body":"far, too quickly, to strive for"},{"speaker":"Dietmar - Tyme","startTime":88.31,"endTime":92.21,"body":"innovation. So that's the thing"},{"speaker":"Dietmar - Tyme","startTime":92.21,"endTime":98.72,"body":"in sort of the Asian countries,"},{"speaker":"Dietmar - Tyme","startTime":92.21,"endTime":98.72,"body":"that really excites me about how"},{"speaker":"Dietmar - Tyme","startTime":98.72,"endTime":104.21,"body":"they will embrace and honestly"},{"speaker":"Dietmar - Tyme","startTime":98.72,"endTime":104.21,"body":"have the opportunity to leapfrog"},{"speaker":"Dietmar - Tyme","startTime":104.78,"endTime":108.11,"body":"other geographies that have"},{"speaker":"Dietmar - Tyme","startTime":104.78,"endTime":108.11,"body":"taken different different"},{"speaker":"AIBP","startTime":108.0,"endTime":111.48,"body":"The story of data in"},{"speaker":"AIBP","startTime":108.0,"endTime":111.48,"body":"digital banking reflects a"},{"speaker":"AIBP","startTime":108.11,"endTime":108.74,"body":"approaches."},{"speaker":"AIBP","startTime":111.48,"endTime":115.71,"body":"larger truth, success lies in"},{"speaker":"AIBP","startTime":111.48,"endTime":115.71,"body":"leveraging insights to adapt,"},{"speaker":"AIBP","startTime":116.13,"endTime":119.91,"body":"innovate and compete, driving"},{"speaker":"AIBP","startTime":116.13,"endTime":119.91,"body":"progress in a constantly"},{"speaker":"AIBP","startTime":119.91,"endTime":125.28,"body":"evolving landscape. Please enjoy"},{"speaker":"AIBP","startTime":119.91,"endTime":125.28,"body":"this episode from the AIBP ASEAN"},{"speaker":"AIBP","startTime":125.4,"endTime":127.47,"body":"B2B growth podcast."},{"speaker":"Unknown","startTime":130.17,"endTime":134.28,"body":"The AIBP ASEAN B2B"},{"speaker":"Unknown","startTime":130.17,"endTime":134.28,"body":"growth podcast is a series of"},{"speaker":"Unknown","startTime":134.28,"endTime":137.85,"body":"fireside chats with business"},{"speaker":"Unknown","startTime":134.28,"endTime":137.85,"body":"leaders in Southeast Asia"},{"speaker":"Unknown","startTime":138.0,"endTime":142.32,"body":"focused on growth in the region."},{"speaker":"Unknown","startTime":138.0,"endTime":142.32,"body":"Topics discussed include"},{"speaker":"Unknown","startTime":142.32,"endTime":145.26,"body":"business strategy, sales and"},{"speaker":"Unknown","startTime":142.32,"endTime":145.26,"body":"marketing, enterprise,"},{"speaker":"Unknown","startTime":145.26,"endTime":147.21,"body":"technology and innovation."},{"speaker":"Vanessa Kwan","startTime":156.39,"endTime":159.51,"body":"Hello and welcome"},{"speaker":"Vanessa Kwan","startTime":156.39,"endTime":159.51,"body":"to the ASEAN B2B growth podcast,"},{"speaker":"Vanessa Kwan","startTime":159.54,"endTime":161.88,"body":"where we sit down with"},{"speaker":"Vanessa Kwan","startTime":159.54,"endTime":161.88,"body":"individuals responsible for"},{"speaker":"Vanessa Kwan","startTime":161.88,"endTime":164.79,"body":"driving growth within their"},{"speaker":"Vanessa Kwan","startTime":161.88,"endTime":164.79,"body":"organizations here in Southeast"},{"speaker":"Vanessa Kwan","startTime":164.82,"endTime":168.93,"body":"Asia. My name is Vanessa, and"},{"speaker":"Vanessa Kwan","startTime":164.82,"endTime":168.93,"body":"I'll be your host for today in"},{"speaker":"Vanessa Kwan","startTime":168.93,"endTime":173.58,"body":"this episode, we are excited to"},{"speaker":"Vanessa Kwan","startTime":168.93,"endTime":173.58,"body":"have with us. Mr. Ditma Bo, the"},{"speaker":"Vanessa Kwan","startTime":173.61,"endTime":177.18,"body":"chief analytics officer at time"},{"speaker":"Vanessa Kwan","startTime":173.61,"endTime":177.18,"body":"group, the Singapore based time"},{"speaker":"Vanessa Kwan","startTime":177.18,"endTime":180.33,"body":"group was crowned as Southeast"},{"speaker":"Vanessa Kwan","startTime":177.18,"endTime":180.33,"body":"Asia's newest tech unicorn just"},{"speaker":"Vanessa Kwan","startTime":180.33,"endTime":184.23,"body":"last month, time operates in"},{"speaker":"Vanessa Kwan","startTime":180.33,"endTime":184.23,"body":"South Africa through time bank"},{"speaker":"Vanessa Kwan","startTime":184.41,"endTime":188.04,"body":"and in the Philippines via go."},{"speaker":"Vanessa Kwan","startTime":184.41,"endTime":188.04,"body":"Time Bank serving over 15"},{"speaker":"Vanessa Kwan","startTime":188.04,"endTime":192.33,"body":"million users across both region"},{"speaker":"Vanessa Kwan","startTime":188.04,"endTime":192.33,"body":"our guest today built up and"},{"speaker":"Vanessa Kwan","startTime":192.33,"endTime":196.26,"body":"leads their analytics and data"},{"speaker":"Vanessa Kwan","startTime":192.33,"endTime":196.26,"body":"team. How exciting is that? But"},{"speaker":"Vanessa Kwan","startTime":196.26,"endTime":200.1,"body":"without a without further ado?"},{"speaker":"Vanessa Kwan","startTime":196.26,"endTime":200.1,"body":"Ditma, welcome and thank you for"},{"speaker":"Vanessa Kwan","startTime":200.1,"endTime":203.34,"body":"joining us, could I perhaps get"},{"speaker":"Vanessa Kwan","startTime":200.1,"endTime":203.34,"body":"you to give us a brief"},{"speaker":"Vanessa Kwan","startTime":203.4,"endTime":204.45,"body":"introduction of yourself?"},{"speaker":"Dietmar - Tyme","startTime":205.47,"endTime":207.63,"body":"Hi, Vanessa,"},{"speaker":"Dietmar - Tyme","startTime":205.47,"endTime":207.63,"body":"thanks for having me. Yes, as"},{"speaker":"Dietmar - Tyme","startTime":207.63,"endTime":211.53,"body":"you mentioned, did my BOMA the"},{"speaker":"Dietmar - Tyme","startTime":207.63,"endTime":211.53,"body":"chief analytics officer of the"},{"speaker":"Dietmar - Tyme","startTime":211.53,"endTime":216.93,"body":"time group. So my role and"},{"speaker":"Dietmar - Tyme","startTime":211.53,"endTime":216.93,"body":"responsibility is to lead"},{"speaker":"Dietmar - Tyme","startTime":216.93,"endTime":222.96,"body":"analytics AI and data capability"},{"speaker":"Dietmar - Tyme","startTime":216.93,"endTime":222.96,"body":"for the time group. And yeah,"},{"speaker":"Dietmar - Tyme","startTime":222.99,"endTime":227.91,"body":"I'm a passionate individual that"},{"speaker":"Dietmar - Tyme","startTime":222.99,"endTime":227.91,"body":"just loves using data through"},{"speaker":"Dietmar - Tyme","startTime":228.27,"endTime":232.41,"body":"the latest technology as well as"},{"speaker":"Dietmar - Tyme","startTime":228.27,"endTime":232.41,"body":"machine learning and AI to solve"},{"speaker":"Dietmar - Tyme","startTime":232.41,"endTime":238.02,"body":"complex problems as well as make"},{"speaker":"Dietmar - Tyme","startTime":232.41,"endTime":238.02,"body":"a meaningful full impact. And"},{"speaker":"Dietmar - Tyme","startTime":238.02,"endTime":241.05,"body":"yeah, I've got this amazing"},{"speaker":"Dietmar - Tyme","startTime":238.02,"endTime":241.05,"body":"opportunity through through time"},{"speaker":"Dietmar - Tyme","startTime":241.05,"endTime":248.34,"body":"to live my passion and and and"},{"speaker":"Dietmar - Tyme","startTime":241.05,"endTime":248.34,"body":"drive financial inclusion, as we"},{"speaker":"Dietmar - Tyme","startTime":248.37,"endTime":251.01,"body":"all strive for initially, when"},{"speaker":"Dietmar - Tyme","startTime":248.37,"endTime":251.01,"body":"we when we set up the company."},{"speaker":"Vanessa Kwan","startTime":252.63,"endTime":255.18,"body":"Thank you, ditna,"},{"speaker":"Vanessa Kwan","startTime":252.63,"endTime":255.18,"body":"for that introduction. You know,"},{"speaker":"Vanessa Kwan","startTime":255.18,"endTime":258.54,"body":"it's fascinating to hear about"},{"speaker":"Vanessa Kwan","startTime":255.18,"endTime":258.54,"body":"how you've come to where you are"},{"speaker":"Vanessa Kwan","startTime":258.54,"endTime":262.47,"body":"currently at time group. Perhaps"},{"speaker":"Vanessa Kwan","startTime":258.54,"endTime":262.47,"body":"I can also start off by going"},{"speaker":"Vanessa Kwan","startTime":262.47,"endTime":266.46,"body":"deeper into the organizational"},{"speaker":"Vanessa Kwan","startTime":262.47,"endTime":266.46,"body":"structure of the company, and"},{"speaker":"Vanessa Kwan","startTime":266.64,"endTime":269.61,"body":"you know how that influenced the"},{"speaker":"Vanessa Kwan","startTime":266.64,"endTime":269.61,"body":"strategy behind some of the data"},{"speaker":"Vanessa Kwan","startTime":269.61,"endTime":273.45,"body":"and AI initiatives that you have"},{"speaker":"Vanessa Kwan","startTime":269.61,"endTime":273.45,"body":"planned out. Can you walk us"},{"speaker":"Vanessa Kwan","startTime":273.45,"endTime":277.02,"body":"through your approach to"},{"speaker":"Vanessa Kwan","startTime":273.45,"endTime":277.02,"body":"structuring the data and AI"},{"speaker":"Vanessa Kwan","startTime":277.02,"endTime":280.89,"body":"teams and initiatives across the"},{"speaker":"Vanessa Kwan","startTime":277.02,"endTime":280.89,"body":"organizations? And you know, in"},{"speaker":"Vanessa Kwan","startTime":280.89,"endTime":284.07,"body":"the longer term, how does it"},{"speaker":"Vanessa Kwan","startTime":280.89,"endTime":284.07,"body":"kind of align with the overall"},{"speaker":"Vanessa Kwan","startTime":284.07,"endTime":285.9,"body":"digital banking strategy that"},{"speaker":"Vanessa Kwan","startTime":284.07,"endTime":285.9,"body":"you have?"},{"speaker":"Dietmar - Tyme","startTime":287.67,"endTime":290.01,"body":"Yeah, so that's"},{"speaker":"Dietmar - Tyme","startTime":287.67,"endTime":290.01,"body":"a very important question, an"},{"speaker":"Dietmar - Tyme","startTime":290.01,"endTime":294.51,"body":"important point being a digital"},{"speaker":"Dietmar - Tyme","startTime":290.01,"endTime":294.51,"body":"player, data analytics is"},{"speaker":"Dietmar - Tyme","startTime":294.51,"endTime":297.75,"body":"absolutely core to how we"},{"speaker":"Dietmar - Tyme","startTime":294.51,"endTime":297.75,"body":"operate and what we do. We"},{"speaker":"Dietmar - Tyme","startTime":297.75,"endTime":301.56,"body":"extremely data driven and."},{"speaker":"Dietmar - Tyme","startTime":297.75,"endTime":301.56,"body":"Trying to optimize every piece"},{"speaker":"Dietmar - Tyme","startTime":301.56,"endTime":306.96,"body":"of the business with facts and"},{"speaker":"Dietmar - Tyme","startTime":301.56,"endTime":306.96,"body":"information. So the way that"},{"speaker":"Dietmar - Tyme","startTime":306.96,"endTime":309.21,"body":"we've gone about it is that"},{"speaker":"Dietmar - Tyme","startTime":306.96,"endTime":309.21,"body":"we've set up our analytics"},{"speaker":"Dietmar - Tyme","startTime":309.21,"endTime":313.26,"body":"capability as a group function."},{"speaker":"Dietmar - Tyme","startTime":309.21,"endTime":313.26,"body":"So we've got two or three group"},{"speaker":"Dietmar - Tyme","startTime":313.26,"endTime":318.03,"body":"functions where we try and drive"},{"speaker":"Dietmar - Tyme","startTime":313.26,"endTime":318.03,"body":"a group capability. But what"},{"speaker":"Dietmar - Tyme","startTime":318.03,"endTime":320.1,"body":"we're not trying to do is we're"},{"speaker":"Dietmar - Tyme","startTime":318.03,"endTime":320.1,"body":"not trying to set up a"},{"speaker":"Dietmar - Tyme","startTime":320.1,"endTime":322.83,"body":"centralized analytics"},{"speaker":"Dietmar - Tyme","startTime":320.1,"endTime":322.83,"body":"environment that just provides a"},{"speaker":"Dietmar - Tyme","startTime":322.83,"endTime":327.63,"body":"service to stakeholders and"},{"speaker":"Dietmar - Tyme","startTime":322.83,"endTime":327.63,"body":"staff. The way that we've set it"},{"speaker":"Dietmar - Tyme","startTime":327.66,"endTime":331.08,"body":"up is that the analytics team,"},{"speaker":"Dietmar - Tyme","startTime":327.66,"endTime":331.08,"body":"even though it's a centralized"},{"speaker":"Dietmar - Tyme","startTime":331.08,"endTime":334.38,"body":"team, is embedded in the"},{"speaker":"Dietmar - Tyme","startTime":331.08,"endTime":334.38,"body":"business. Because the only way,"},{"speaker":"Dietmar - Tyme","startTime":334.41,"endTime":337.41,"body":"or at least my view, is that the"},{"speaker":"Dietmar - Tyme","startTime":334.41,"endTime":337.41,"body":"only way that the analytics team"},{"speaker":"Dietmar - Tyme","startTime":337.41,"endTime":340.98,"body":"can provide value to their"},{"speaker":"Dietmar - Tyme","startTime":337.41,"endTime":340.98,"body":"stakeholders is to sit with"},{"speaker":"Dietmar - Tyme","startTime":340.98,"endTime":343.2,"body":"their stakeholders and"},{"speaker":"Dietmar - Tyme","startTime":340.98,"endTime":343.2,"body":"understand the business they"},{"speaker":"Dietmar - Tyme","startTime":343.2,"endTime":346.17,"body":"need to be in the business. They"},{"speaker":"Dietmar - Tyme","startTime":343.2,"endTime":346.17,"body":"need to be in that market, where"},{"speaker":"Dietmar - Tyme","startTime":346.17,"endTime":348.39,"body":"they where they servicing,"},{"speaker":"Dietmar - Tyme","startTime":346.17,"endTime":348.39,"body":"because if they don't have the"},{"speaker":"Dietmar - Tyme","startTime":348.39,"endTime":352.56,"body":"context of the customer in that"},{"speaker":"Dietmar - Tyme","startTime":348.39,"endTime":352.56,"body":"market, if they don't spend the"},{"speaker":"Dietmar - Tyme","startTime":352.56,"endTime":356.19,"body":"day with the team that they"},{"speaker":"Dietmar - Tyme","startTime":352.56,"endTime":356.19,"body":"supporting, then they don't"},{"speaker":"Dietmar - Tyme","startTime":356.19,"endTime":359.04,"body":"really have the context of, what"},{"speaker":"Dietmar - Tyme","startTime":356.19,"endTime":359.04,"body":"are the business problems that"},{"speaker":"Dietmar - Tyme","startTime":359.85,"endTime":363.45,"body":"that the business unit that they"},{"speaker":"Dietmar - Tyme","startTime":359.85,"endTime":363.45,"body":"supporting is is trying to"},{"speaker":"Dietmar - Tyme","startTime":363.45,"endTime":366.57,"body":"solve, and how do you then"},{"speaker":"Dietmar - Tyme","startTime":363.45,"endTime":366.57,"body":"provide proactive information"},{"speaker":"Dietmar - Tyme","startTime":366.57,"endTime":370.26,"body":"and support for them to drive"},{"speaker":"Dietmar - Tyme","startTime":366.57,"endTime":370.26,"body":"the business forward? So, so"},{"speaker":"Dietmar - Tyme","startTime":370.26,"endTime":374.13,"body":"we've got a centralized team,"},{"speaker":"Dietmar - Tyme","startTime":370.26,"endTime":374.13,"body":"but that is really just about"},{"speaker":"Dietmar - Tyme","startTime":374.37,"endTime":378.96,"body":"driving Excellence, making sure"},{"speaker":"Dietmar - Tyme","startTime":374.37,"endTime":378.96,"body":"people are using the best"},{"speaker":"Dietmar - Tyme","startTime":378.96,"endTime":382.95,"body":"techniques, and this cross"},{"speaker":"Dietmar - Tyme","startTime":378.96,"endTime":382.95,"body":"sharing across individuals,"},{"speaker":"Dietmar - Tyme","startTime":383.73,"endTime":386.31,"body":"because people are still"},{"speaker":"Dietmar - Tyme","startTime":383.73,"endTime":386.31,"body":"dedicated to a very specific"},{"speaker":"Dietmar - Tyme","startTime":386.34,"endTime":390.57,"body":"area or stakeholder that they"},{"speaker":"Dietmar - Tyme","startTime":386.34,"endTime":390.57,"body":"then service and have dedicated"},{"speaker":"Dietmar - Tyme","startTime":390.57,"endTime":394.53,"body":"focus on a very specific area."},{"speaker":"Dietmar - Tyme","startTime":390.57,"endTime":394.53,"body":"So what we don't do is have a"},{"speaker":"Dietmar - Tyme","startTime":394.53,"endTime":398.19,"body":"central team people log a ticket"},{"speaker":"Dietmar - Tyme","startTime":394.53,"endTime":398.19,"body":"and say, We want to stand this"},{"speaker":"Dietmar - Tyme","startTime":398.19,"endTime":401.67,"body":"better, or we want to build a"},{"speaker":"Dietmar - Tyme","startTime":398.19,"endTime":401.67,"body":"specific model for a specific"},{"speaker":"Dietmar - Tyme","startTime":401.67,"endTime":405.96,"body":"use case, and then it goes into"},{"speaker":"Dietmar - Tyme","startTime":401.67,"endTime":405.96,"body":"some kind of prioritization"},{"speaker":"Dietmar - Tyme","startTime":405.96,"endTime":408.75,"body":"backlog, or something like that."},{"speaker":"Dietmar - Tyme","startTime":405.96,"endTime":408.75,"body":"We've got very much dedicated"},{"speaker":"Dietmar - Tyme","startTime":408.75,"endTime":411.75,"body":"capacity. They work very close"},{"speaker":"Dietmar - Tyme","startTime":408.75,"endTime":411.75,"body":"with their stakeholders, because"},{"speaker":"Dietmar - Tyme","startTime":411.75,"endTime":415.05,"body":"also having that trust"},{"speaker":"Dietmar - Tyme","startTime":411.75,"endTime":415.05,"body":"relationship of them, being able"},{"speaker":"Dietmar - Tyme","startTime":415.05,"endTime":418.83,"body":"to give independent advice of"},{"speaker":"Dietmar - Tyme","startTime":415.05,"endTime":418.83,"body":"what they see in the in the"},{"speaker":"Dietmar - Tyme","startTime":418.83,"endTime":422.34,"body":"business is also important, and"},{"speaker":"Dietmar - Tyme","startTime":418.83,"endTime":422.34,"body":"that really just comes with with"},{"speaker":"Dietmar - Tyme","startTime":422.37,"endTime":425.07,"body":"time, spending time with each"},{"speaker":"Dietmar - Tyme","startTime":422.37,"endTime":425.07,"body":"other, building up that trust,"},{"speaker":"Dietmar - Tyme","startTime":425.34,"endTime":428.91,"body":"having a relationship and yeah,"},{"speaker":"Dietmar - Tyme","startTime":425.34,"endTime":428.91,"body":"that's the approach that we"},{"speaker":"Dietmar - Tyme","startTime":428.91,"endTime":432.66,"body":"follow to to set up the the"},{"speaker":"Dietmar - Tyme","startTime":428.91,"endTime":432.66,"body":"capability. So we've got an"},{"speaker":"Dietmar - Tyme","startTime":432.66,"endTime":436.38,"body":"analytics team that's embedded"},{"speaker":"Dietmar - Tyme","startTime":432.66,"endTime":436.38,"body":"into time bank in South Africa."},{"speaker":"Dietmar - Tyme","startTime":437.01,"endTime":439.53,"body":"Similarly, we've got a very"},{"speaker":"Dietmar - Tyme","startTime":437.01,"endTime":439.53,"body":"similar team that's embedded"},{"speaker":"Dietmar - Tyme","startTime":439.56,"endTime":444.15,"body":"into the Philippines business,"},{"speaker":"Dietmar - Tyme","startTime":439.56,"endTime":444.15,"body":"servicing the stakeholders in"},{"speaker":"Dietmar - Tyme","startTime":444.15,"endTime":446.79,"body":"that part of the business. But"},{"speaker":"Dietmar - Tyme","startTime":444.15,"endTime":446.79,"body":"then also, we've got an"},{"speaker":"Dietmar - Tyme","startTime":446.79,"endTime":450.48,"body":"analytics team sitting in our"},{"speaker":"Dietmar - Tyme","startTime":446.79,"endTime":450.48,"body":"technology hub, which we run out"},{"speaker":"Dietmar - Tyme","startTime":450.48,"endTime":454.35,"body":"of Vietnam. So we build and run"},{"speaker":"Dietmar - Tyme","startTime":450.48,"endTime":454.35,"body":"all our banks out of our"},{"speaker":"Dietmar - Tyme","startTime":454.35,"endTime":457.77,"body":"technology hub that's hosted in"},{"speaker":"Dietmar - Tyme","startTime":454.35,"endTime":457.77,"body":"Vietnam. We've also got an"},{"speaker":"Dietmar - Tyme","startTime":457.77,"endTime":461.4,"body":"analytics capability inside of"},{"speaker":"Dietmar - Tyme","startTime":457.77,"endTime":461.4,"body":"that business that's servicing"},{"speaker":"Dietmar - Tyme","startTime":462.36,"endTime":465.54,"body":"the product owners that sit"},{"speaker":"Dietmar - Tyme","startTime":462.36,"endTime":465.54,"body":"there, as well as the different"},{"speaker":"Dietmar - Tyme","startTime":465.54,"endTime":468.6,"body":"feature teams that they get"},{"speaker":"Dietmar - Tyme","startTime":465.54,"endTime":468.6,"body":"insight in terms of the"},{"speaker":"Dietmar - Tyme","startTime":468.6,"endTime":472.47,"body":"performance of those features,"},{"speaker":"Dietmar - Tyme","startTime":468.6,"endTime":472.47,"body":"the funnels, the drop offs that"},{"speaker":"Dietmar - Tyme","startTime":472.47,"endTime":475.74,"body":"they really understand, how"},{"speaker":"Dietmar - Tyme","startTime":472.47,"endTime":475.74,"body":"customers are engaging with, the"},{"speaker":"Dietmar - Tyme","startTime":475.77,"endTime":479.49,"body":"with with the products that"},{"speaker":"Dietmar - Tyme","startTime":475.77,"endTime":479.49,"body":"they, that they building. We"},{"speaker":"Dietmar - Tyme","startTime":479.49,"endTime":484.38,"body":"would, every once in a while, we"},{"speaker":"Dietmar - Tyme","startTime":479.49,"endTime":484.38,"body":"would set up centralized"},{"speaker":"Dietmar - Tyme","startTime":484.38,"endTime":487.98,"body":"capabilities that's more focused"},{"speaker":"Dietmar - Tyme","startTime":484.38,"endTime":487.98,"body":"on R and D, for example. So like"},{"speaker":"Dietmar - Tyme","startTime":487.98,"endTime":493.68,"body":"we've done 18 months ago, when"},{"speaker":"Dietmar - Tyme","startTime":487.98,"endTime":493.68,"body":"the new wave of AI hit us, we"},{"speaker":"Dietmar - Tyme","startTime":493.68,"endTime":498.18,"body":"set up a centralized capability"},{"speaker":"Dietmar - Tyme","startTime":493.68,"endTime":498.18,"body":"to do a lot of research in early"},{"speaker":"Dietmar - Tyme","startTime":498.18,"endTime":502.5,"body":"development in terms of, what is"},{"speaker":"Dietmar - Tyme","startTime":498.18,"endTime":502.5,"body":"this technology? How can we use"},{"speaker":"Dietmar - Tyme","startTime":502.5,"endTime":507.06,"body":"it? What are the different"},{"speaker":"Dietmar - Tyme","startTime":502.5,"endTime":507.06,"body":"opportunities and but then from"},{"speaker":"Dietmar - Tyme","startTime":507.06,"endTime":511.8,"body":"there on, we then disseminate"},{"speaker":"Dietmar - Tyme","startTime":507.06,"endTime":511.8,"body":"that back into into into the"},{"speaker":"Dietmar - Tyme","startTime":511.8,"endTime":515.16,"body":"businesses that they really"},{"speaker":"Dietmar - Tyme","startTime":511.8,"endTime":515.16,"body":"unlock value using a lot of the"},{"speaker":"Dietmar - Tyme","startTime":515.16,"endTime":518.49,"body":"research that was done"},{"speaker":"Dietmar - Tyme","startTime":515.16,"endTime":518.49,"body":"potentially centrally to then"},{"speaker":"Dietmar - Tyme","startTime":518.49,"endTime":522.0,"body":"unlock value in the in the"},{"speaker":"Dietmar - Tyme","startTime":518.49,"endTime":522.0,"body":"different areas of the business"},{"speaker":"Vanessa Kwan","startTime":523.23,"endTime":525.45,"body":"Understand. Thank"},{"speaker":"Vanessa Kwan","startTime":523.23,"endTime":525.45,"body":"you very much for the very good"},{"speaker":"Vanessa Kwan","startTime":525.45,"endTime":528.48,"body":"overview of how the time group"},{"speaker":"Vanessa Kwan","startTime":525.45,"endTime":528.48,"body":"is kind of, kind of structuring"},{"speaker":"Vanessa Kwan","startTime":528.48,"endTime":531.81,"body":"and also leveraging data and AI"},{"speaker":"Vanessa Kwan","startTime":528.48,"endTime":531.81,"body":"for yourself and for the"},{"speaker":"Vanessa Kwan","startTime":531.81,"endTime":535.23,"body":"different subsidiaries, perhaps"},{"speaker":"Vanessa Kwan","startTime":531.81,"endTime":535.23,"body":"let's go back a little bit and"},{"speaker":"Vanessa Kwan","startTime":535.23,"endTime":537.87,"body":"explore some of like the"},{"speaker":"Vanessa Kwan","startTime":535.23,"endTime":537.87,"body":"fundamental concepts and"},{"speaker":"Vanessa Kwan","startTime":537.87,"endTime":541.5,"body":"practical applications of data"},{"speaker":"Vanessa Kwan","startTime":537.87,"endTime":541.5,"body":"and AI in the banking industry,"},{"speaker":"Vanessa Kwan","startTime":542.13,"endTime":544.62,"body":"you know you're a data"},{"speaker":"Vanessa Kwan","startTime":542.13,"endTime":544.62,"body":"professional. Could you perhaps"},{"speaker":"Vanessa Kwan","startTime":544.62,"endTime":548.52,"body":"give a very brief overview, in"},{"speaker":"Vanessa Kwan","startTime":544.62,"endTime":548.52,"body":"your words, what does data mean"},{"speaker":"Vanessa Kwan","startTime":548.52,"endTime":553.5,"body":"to you? And then also some"},{"speaker":"Vanessa Kwan","startTime":548.52,"endTime":553.5,"body":"examples, instances where data"},{"speaker":"Vanessa Kwan","startTime":553.5,"endTime":557.37,"body":"has helped, let's say, Time"},{"speaker":"Vanessa Kwan","startTime":553.5,"endTime":557.37,"body":"group, in generating actionable"},{"speaker":"Vanessa Kwan","startTime":557.61,"endTime":560.94,"body":"insights. You mentioned earlier,"},{"speaker":"Vanessa Kwan","startTime":557.61,"endTime":560.94,"body":"customers at the forefront of"},{"speaker":"Vanessa Kwan","startTime":560.94,"endTime":563.43,"body":"what you do as well? So perhaps"},{"speaker":"Vanessa Kwan","startTime":560.94,"endTime":563.43,"body":"something along those lines"},{"speaker":"Vanessa Kwan","startTime":563.43,"endTime":563.88,"body":"would be great."},{"speaker":"Dietmar - Tyme","startTime":565.68,"endTime":568.74,"body":"Yeah. So my my"},{"speaker":"Dietmar - Tyme","startTime":565.68,"endTime":568.74,"body":"definition of data is quite"},{"speaker":"Dietmar - Tyme","startTime":568.74,"endTime":572.34,"body":"simple. It's it's information,"},{"speaker":"Dietmar - Tyme","startTime":568.74,"endTime":572.34,"body":"and it's all about, how do you"},{"speaker":"Dietmar - Tyme","startTime":572.34,"endTime":576.33,"body":"use and structure that"},{"speaker":"Dietmar - Tyme","startTime":572.34,"endTime":576.33,"body":"information to get the insights"},{"speaker":"Dietmar - Tyme","startTime":576.33,"endTime":580.38,"body":"and answers to problems that"},{"speaker":"Dietmar - Tyme","startTime":576.33,"endTime":580.38,"body":"you're trying to solve, or also"},{"speaker":"Dietmar - Tyme","startTime":580.44,"endTime":586.2,"body":"highlight problems that you"},{"speaker":"Dietmar - Tyme","startTime":580.44,"endTime":586.2,"body":"might not not be aware of. If I"},{"speaker":"Dietmar - Tyme","startTime":586.2,"endTime":591.0,"body":"if I can use maybe one example"},{"speaker":"Dietmar - Tyme","startTime":586.2,"endTime":591.0,"body":"of something that I think is is"},{"speaker":"Dietmar - Tyme","startTime":591.0,"endTime":594.75,"body":"a little bit unique to, I"},{"speaker":"Dietmar - Tyme","startTime":591.0,"endTime":594.75,"body":"wouldn't say just our business"},{"speaker":"Dietmar - Tyme","startTime":594.75,"endTime":599.16,"body":"model, but but digital banking"},{"speaker":"Dietmar - Tyme","startTime":594.75,"endTime":599.16,"body":"in general. So originally, I had"},{"speaker":"Dietmar - Tyme","startTime":599.16,"endTime":603.99,"body":"a long analytics career in"},{"speaker":"Dietmar - Tyme","startTime":599.16,"endTime":603.99,"body":"traditional banks, and then"},{"speaker":"Dietmar - Tyme","startTime":604.29,"endTime":608.49,"body":"eight and a half years ago, when"},{"speaker":"Dietmar - Tyme","startTime":604.29,"endTime":608.49,"body":"I, when I moved over to time, we"},{"speaker":"Dietmar - Tyme","startTime":608.49,"endTime":610.65,"body":"had to solve very different"},{"speaker":"Dietmar - Tyme","startTime":608.49,"endTime":610.65,"body":"problems, and we had to think"},{"speaker":"Dietmar - Tyme","startTime":610.65,"endTime":613.65,"body":"about customers very"},{"speaker":"Dietmar - Tyme","startTime":610.65,"endTime":613.65,"body":"differently. If you're 100 year"},{"speaker":"Dietmar - Tyme","startTime":613.65,"endTime":616.5,"body":"old organization and you've got"},{"speaker":"Dietmar - Tyme","startTime":613.65,"endTime":616.5,"body":"a big base of customers and"},{"speaker":"Dietmar - Tyme","startTime":616.5,"endTime":619.71,"body":"you've got a strong brand and"},{"speaker":"Dietmar - Tyme","startTime":616.5,"endTime":619.71,"body":"trust, versus you starting up a"},{"speaker":"Dietmar - Tyme","startTime":619.71,"endTime":624.42,"body":"new business and you, and you"},{"speaker":"Dietmar - Tyme","startTime":619.71,"endTime":624.42,"body":"attracting and onboarding"},{"speaker":"Dietmar - Tyme","startTime":624.42,"endTime":628.08,"body":"customers for the first time"},{"speaker":"Dietmar - Tyme","startTime":624.42,"endTime":628.08,"body":"into your ecosystem, what you"},{"speaker":"Dietmar - Tyme","startTime":628.08,"endTime":630.69,"body":"need to think about and what you"},{"speaker":"Dietmar - Tyme","startTime":628.08,"endTime":630.69,"body":"need to worry about is very,"},{"speaker":"Dietmar - Tyme","startTime":630.69,"endTime":634.77,"body":"very different. So for example,"},{"speaker":"Dietmar - Tyme","startTime":630.69,"endTime":634.77,"body":"one of the big problems that we"},{"speaker":"Dietmar - Tyme","startTime":634.8,"endTime":638.31,"body":"have to solve is driving"},{"speaker":"Dietmar - Tyme","startTime":634.8,"endTime":638.31,"body":"customer adoption and"},{"speaker":"Dietmar - Tyme","startTime":638.31,"endTime":641.37,"body":"understanding that adoption"},{"speaker":"Dietmar - Tyme","startTime":638.31,"endTime":641.37,"body":"curve that customers go through,"},{"speaker":"Dietmar - Tyme","startTime":641.64,"endTime":644.58,"body":"because when customers open a"},{"speaker":"Dietmar - Tyme","startTime":641.64,"endTime":644.58,"body":"bank account through digital"},{"speaker":"Dietmar - Tyme","startTime":645.78,"endTime":649.65,"body":"banks or means, it doesn't mean"},{"speaker":"Dietmar - Tyme","startTime":645.78,"endTime":649.65,"body":"that these people don't"},{"speaker":"Dietmar - Tyme","startTime":649.65,"endTime":654.45,"body":"currently have a way of living"},{"speaker":"Dietmar - Tyme","startTime":649.65,"endTime":654.45,"body":"their financial life. It means"},{"speaker":"Dietmar - Tyme","startTime":654.45,"endTime":658.44,"body":"they already have a bank account"},{"speaker":"Dietmar - Tyme","startTime":654.45,"endTime":658.44,"body":"somewhere, or they found a way"},{"speaker":"Dietmar - Tyme","startTime":658.44,"endTime":662.31,"body":"to live in the cash world or the"},{"speaker":"Dietmar - Tyme","startTime":658.44,"endTime":662.31,"body":"informal financial sector, but"},{"speaker":"Dietmar - Tyme","startTime":662.31,"endTime":665.61,"body":"they are in a habit of buying"},{"speaker":"Dietmar - Tyme","startTime":662.31,"endTime":665.61,"body":"and selling and paying for goods"},{"speaker":"Dietmar - Tyme","startTime":665.61,"endTime":669.09,"body":"in a very specific way, and now"},{"speaker":"Dietmar - Tyme","startTime":665.61,"endTime":669.09,"body":"they're opening a new account,"},{"speaker":"Dietmar - Tyme","startTime":669.96,"endTime":673.62,"body":"which is very seamless and great"},{"speaker":"Dietmar - Tyme","startTime":669.96,"endTime":673.62,"body":"user experience. But they still"},{"speaker":"Dietmar - Tyme","startTime":673.62,"endTime":676.83,"body":"have to change their behavior"},{"speaker":"Dietmar - Tyme","startTime":673.62,"endTime":676.83,"body":"from what they're doing today to"},{"speaker":"Dietmar - Tyme","startTime":676.83,"endTime":681.06,"body":"start using your your platform,"},{"speaker":"Dietmar - Tyme","startTime":676.83,"endTime":681.06,"body":"so understanding what that looks"},{"speaker":"Dietmar - Tyme","startTime":681.06,"endTime":684.15,"body":"like for different customers and"},{"speaker":"Dietmar - Tyme","startTime":681.06,"endTime":684.15,"body":"how you're nudging along on"},{"speaker":"Dietmar - Tyme","startTime":684.15,"endTime":689.64,"body":"those journey, what education is"},{"speaker":"Dietmar - Tyme","startTime":684.15,"endTime":689.64,"body":"needed at what time is"},{"speaker":"Dietmar - Tyme","startTime":689.64,"endTime":692.7,"body":"absolutely critical. So that's"},{"speaker":"Dietmar - Tyme","startTime":689.64,"endTime":692.7,"body":"probably the one of the biggest"},{"speaker":"Dietmar - Tyme","startTime":692.7,"endTime":696.66,"body":"problems that we had to solve"},{"speaker":"Dietmar - Tyme","startTime":692.7,"endTime":696.66,"body":"and understand, and the only way"},{"speaker":"Dietmar - Tyme","startTime":696.66,"endTime":700.17,"body":"that we could do that was with"},{"speaker":"Dietmar - Tyme","startTime":696.66,"endTime":700.17,"body":"data as well as lots of"},{"speaker":"Dietmar - Tyme","startTime":700.17,"endTime":705.18,"body":"experimentation to also generate"},{"speaker":"Dietmar - Tyme","startTime":700.17,"endTime":705.18,"body":"the data that we that we needed."},{"speaker":"Dietmar - Tyme","startTime":705.57,"endTime":708.33,"body":"So that's probably the one"},{"speaker":"Dietmar - Tyme","startTime":705.57,"endTime":708.33,"body":"example that I would highlight"},{"speaker":"Dietmar - Tyme","startTime":709.59,"endTime":713.58,"body":"where we had to put very, very"},{"speaker":"Dietmar - Tyme","startTime":709.59,"endTime":713.58,"body":"special attention, focus on, on"},{"speaker":"Dietmar - Tyme","startTime":713.58,"endTime":716.76,"body":"to really understand what is"},{"speaker":"Dietmar - Tyme","startTime":713.58,"endTime":716.76,"body":"that journey that customers go"},{"speaker":"Dietmar - Tyme","startTime":716.76,"endTime":720.57,"body":"through, that we ultimately end"},{"speaker":"Dietmar - Tyme","startTime":716.76,"endTime":720.57,"body":"up with as many as possible,"},{"speaker":"Dietmar - Tyme","startTime":721.05,"endTime":723.93,"body":"highly active and entrenched"},{"speaker":"Dietmar - Tyme","startTime":721.05,"endTime":723.93,"body":"customers on our platform as"},{"speaker":"Dietmar - Tyme","startTime":723.93,"endTime":724.47,"body":"possible."},{"speaker":"Vanessa Kwan","startTime":726.45,"endTime":729.15,"body":"Understand and"},{"speaker":"Vanessa Kwan","startTime":726.45,"endTime":729.15,"body":"more forward looking. Are there"},{"speaker":"Vanessa Kwan","startTime":729.15,"endTime":732.33,"body":"any newer or innovative case"},{"speaker":"Vanessa Kwan","startTime":729.15,"endTime":732.33,"body":"studies, you know, within the"},{"speaker":"Vanessa Kwan","startTime":732.33,"endTime":735.69,"body":"data and AI space, say, across"},{"speaker":"Vanessa Kwan","startTime":732.33,"endTime":735.69,"body":"the region or even globally,"},{"speaker":"Vanessa Kwan","startTime":735.69,"endTime":739.38,"body":"that you are looking at that you"},{"speaker":"Vanessa Kwan","startTime":735.69,"endTime":739.38,"body":"think can be applied to what the"},{"speaker":"Vanessa Kwan","startTime":739.38,"endTime":742.23,"body":"time group is currently doing?"},{"speaker":"Vanessa Kwan","startTime":739.38,"endTime":742.23,"body":"And then, you know, of course,"},{"speaker":"Vanessa Kwan","startTime":742.23,"endTime":745.02,"body":"time is one of many digital"},{"speaker":"Vanessa Kwan","startTime":742.23,"endTime":745.02,"body":"banks in this part of the world."},{"speaker":"Vanessa Kwan","startTime":745.86,"endTime":749.64,"body":"For yourself and for other"},{"speaker":"Vanessa Kwan","startTime":745.86,"endTime":749.64,"body":"digital banks are like, how can"},{"speaker":"Vanessa Kwan","startTime":749.67,"endTime":752.28,"body":"you, you know, how can you"},{"speaker":"Vanessa Kwan","startTime":749.67,"endTime":752.28,"body":"prepare, essentially, for all"},{"speaker":"Vanessa Kwan","startTime":752.28,"endTime":755.64,"body":"these AI developments that are"},{"speaker":"Vanessa Kwan","startTime":752.28,"endTime":755.64,"body":"going by the hour?"},{"speaker":"Dietmar - Tyme","startTime":756.45,"endTime":761.37,"body":"Yeah,"},{"speaker":"Dietmar - Tyme","startTime":756.45,"endTime":761.37,"body":"absolutely, as many, many people"},{"speaker":"Dietmar - Tyme","startTime":761.64,"endTime":765.21,"body":"say, What a time to be alive if"},{"speaker":"Dietmar - Tyme","startTime":761.64,"endTime":765.21,"body":"you, if you in this industry,"},{"speaker":"Dietmar - Tyme","startTime":766.59,"endTime":773.25,"body":"it, it really is, is, is a time"},{"speaker":"Dietmar - Tyme","startTime":766.59,"endTime":773.25,"body":"of lots of change, but also lots"},{"speaker":"Dietmar - Tyme","startTime":773.25,"endTime":777.48,"body":"of unknowns. We obviously nobody"},{"speaker":"Dietmar - Tyme","startTime":773.25,"endTime":777.48,"body":"knows exactly where this is"},{"speaker":"Dietmar - Tyme","startTime":777.48,"endTime":779.85,"body":"going or where this is ending"},{"speaker":"Dietmar - Tyme","startTime":777.48,"endTime":779.85,"body":"up, but I think we'll be"},{"speaker":"Dietmar - Tyme","startTime":779.85,"endTime":784.26,"body":"starting to get a clearer and"},{"speaker":"Dietmar - Tyme","startTime":779.85,"endTime":784.26,"body":"clearer view of what the what"},{"speaker":"Dietmar - Tyme","startTime":784.26,"endTime":787.71,"body":"the capabilities are that one"},{"speaker":"Dietmar - Tyme","startTime":784.26,"endTime":787.71,"body":"could extract and leverage from"},{"speaker":"Dietmar - Tyme","startTime":787.71,"endTime":791.73,"body":"the latest wave of of AI. And"},{"speaker":"Dietmar - Tyme","startTime":787.71,"endTime":791.73,"body":"once again, I think digital"},{"speaker":"Dietmar - Tyme","startTime":791.73,"endTime":794.97,"body":"banks and digital players or"},{"speaker":"Dietmar - Tyme","startTime":791.73,"endTime":794.97,"body":"tech companies are extremely"},{"speaker":"Dietmar - Tyme","startTime":794.97,"endTime":799.92,"body":"well placed to take advantage of"},{"speaker":"Dietmar - Tyme","startTime":794.97,"endTime":799.92,"body":"this, because they're already"},{"speaker":"Dietmar - Tyme","startTime":800.19,"endTime":804.39,"body":"very much technology and data"},{"speaker":"Dietmar - Tyme","startTime":800.19,"endTime":804.39,"body":"driven companies, where,"},{"speaker":"Dietmar - Tyme","startTime":805.26,"endTime":809.64,"body":"historically 1010, years ago, a"},{"speaker":"Dietmar - Tyme","startTime":805.26,"endTime":809.64,"body":"lot of you know, trying to get"},{"speaker":"Dietmar - Tyme","startTime":809.64,"endTime":812.94,"body":"predictive insights or"},{"speaker":"Dietmar - Tyme","startTime":809.64,"endTime":812.94,"body":"automation of process was very"},{"speaker":"Dietmar - Tyme","startTime":812.94,"endTime":816.18,"body":"much a machine learning on AI"},{"speaker":"Dietmar - Tyme","startTime":812.94,"endTime":816.18,"body":"problem, where, yes, you needed"},{"speaker":"Dietmar - Tyme","startTime":816.21,"endTime":819.21,"body":"the data, needed quality data,"},{"speaker":"Dietmar - Tyme","startTime":816.21,"endTime":819.21,"body":"but You needed quite"},{"speaker":"Dietmar - Tyme","startTime":819.24,"endTime":822.93,"body":"sophisticated processes and"},{"speaker":"Dietmar - Tyme","startTime":819.24,"endTime":822.93,"body":"techniques and individuals to"},{"speaker":"Dietmar - Tyme","startTime":822.93,"endTime":826.98,"body":"build you those those models"},{"speaker":"Dietmar - Tyme","startTime":822.93,"endTime":826.98,"body":"we're now AI has become a lot"},{"speaker":"Dietmar - Tyme","startTime":826.98,"endTime":830.04,"body":"more commercialized, and it's"},{"speaker":"Dietmar - Tyme","startTime":826.98,"endTime":830.04,"body":"actually gone back to becoming a"},{"speaker":"Dietmar - Tyme","startTime":830.04,"endTime":834.42,"body":"data problem. So the better the"},{"speaker":"Dietmar - Tyme","startTime":830.04,"endTime":834.42,"body":"quality of your data is, and the"},{"speaker":"Dietmar - Tyme","startTime":834.42,"endTime":838.05,"body":"better you are exposing and"},{"speaker":"Dietmar - Tyme","startTime":834.42,"endTime":838.05,"body":"making your data available into"},{"speaker":"Dietmar - Tyme","startTime":838.05,"endTime":841.29,"body":"these AI ecosystems, the more"},{"speaker":"Dietmar - Tyme","startTime":838.05,"endTime":841.29,"body":"value you can extract from it."},{"speaker":"Dietmar - Tyme","startTime":843.03,"endTime":845.94,"body":"And the big change that I"},{"speaker":"Dietmar - Tyme","startTime":843.03,"endTime":845.94,"body":"foresee that is this going to"},{"speaker":"Dietmar - Tyme","startTime":845.94,"endTime":852.03,"body":"come out over the next, let's"},{"speaker":"Dietmar - Tyme","startTime":845.94,"endTime":852.03,"body":"say, 18 months, is that you're"},{"speaker":"Dietmar - Tyme","startTime":852.03,"endTime":856.95,"body":"going to get a lot more"},{"speaker":"Dietmar - Tyme","startTime":852.03,"endTime":856.95,"body":"autonomous AI agents that will"},{"speaker":"Dietmar - Tyme","startTime":856.95,"endTime":861.69,"body":"perform tasks very similar to"},{"speaker":"Dietmar - Tyme","startTime":856.95,"endTime":861.69,"body":"human staff members at the"},{"speaker":"Dietmar - Tyme","startTime":861.69,"endTime":865.5,"body":"moment. So how I see this"},{"speaker":"Dietmar - Tyme","startTime":861.69,"endTime":865.5,"body":"evolving is that we're going to"},{"speaker":"Dietmar - Tyme","startTime":865.5,"endTime":870.48,"body":"end up with teams where where a"},{"speaker":"Dietmar - Tyme","startTime":865.5,"endTime":870.48,"body":"manager was used to managing 10"},{"speaker":"Dietmar - Tyme","startTime":870.48,"endTime":874.02,"body":"individuals. He would still"},{"speaker":"Dietmar - Tyme","startTime":870.48,"endTime":874.02,"body":"manage individuals, but he will"},{"speaker":"Dietmar - Tyme","startTime":874.02,"endTime":877.95,"body":"also have five or six or seven"},{"speaker":"Dietmar - Tyme","startTime":874.02,"endTime":877.95,"body":"virtual employees of these"},{"speaker":"Dietmar - Tyme","startTime":877.98,"endTime":883.47,"body":"agents that are also performing"},{"speaker":"Dietmar - Tyme","startTime":877.98,"endTime":883.47,"body":"very, very specific tasks, and"},{"speaker":"Dietmar - Tyme","startTime":883.8,"endTime":888.27,"body":"the companies that are able to"},{"speaker":"Dietmar - Tyme","startTime":883.8,"endTime":888.27,"body":"leverage and expose and get"},{"speaker":"Dietmar - Tyme","startTime":888.27,"endTime":893.52,"body":"economies of scale through,"},{"speaker":"Dietmar - Tyme","startTime":888.27,"endTime":893.52,"body":"through that are ultimately, I"},{"speaker":"Dietmar - Tyme","startTime":893.52,"endTime":897.78,"body":"think, going to be the winners"},{"speaker":"Dietmar - Tyme","startTime":893.52,"endTime":897.78,"body":"in this. So, yeah, how you think"},{"speaker":"Dietmar - Tyme","startTime":897.78,"endTime":900.48,"body":"about not just structuring your"},{"speaker":"Dietmar - Tyme","startTime":897.78,"endTime":900.48,"body":"data, but also. Do you think"},{"speaker":"Dietmar - Tyme","startTime":900.48,"endTime":904.92,"body":"organisationally about"},{"speaker":"Dietmar - Tyme","startTime":900.48,"endTime":904.92,"body":"structuring yourself and a"},{"speaker":"Dietmar - Tyme","startTime":904.92,"endTime":909.45,"body":"manager that we've all learned"},{"speaker":"Dietmar - Tyme","startTime":904.92,"endTime":909.45,"body":"over the last 100, couple of 100"},{"speaker":"Dietmar - Tyme","startTime":909.45,"endTime":912.84,"body":"years of how to manage people,"},{"speaker":"Dietmar - Tyme","startTime":909.45,"endTime":912.84,"body":"how to incentivise people, how"},{"speaker":"Dietmar - Tyme","startTime":912.84,"endTime":915.27,"body":"to get the best out of human"},{"speaker":"Dietmar - Tyme","startTime":912.84,"endTime":915.27,"body":"beings, how to make sure that"},{"speaker":"Dietmar - Tyme","startTime":915.27,"endTime":918.72,"body":"they fulfilled in what they do."},{"speaker":"Dietmar - Tyme","startTime":915.27,"endTime":918.72,"body":"But now, how do you how do you"},{"speaker":"Dietmar - Tyme","startTime":918.72,"endTime":921.6,"body":"manage a virtual employee or an"},{"speaker":"Dietmar - Tyme","startTime":918.72,"endTime":921.6,"body":"AI agent, how do you measure"},{"speaker":"Dietmar - Tyme","startTime":921.6,"endTime":925.83,"body":"their contribution? How do you"},{"speaker":"Dietmar - Tyme","startTime":921.6,"endTime":925.83,"body":"measure their quality of work?"},{"speaker":"Dietmar - Tyme","startTime":926.49,"endTime":930.6,"body":"So this gonna, gonna be quite a,"},{"speaker":"Dietmar - Tyme","startTime":926.49,"endTime":930.6,"body":"quite a fundamental change, I"},{"speaker":"Dietmar - Tyme","startTime":930.6,"endTime":935.55,"body":"think, over the next 18 months,"},{"speaker":"Dietmar - Tyme","startTime":930.6,"endTime":935.55,"body":"in terms of the the workforce,"},{"speaker":"Dietmar - Tyme","startTime":936.0,"endTime":939.06,"body":"and especially companies that"},{"speaker":"Dietmar - Tyme","startTime":936.0,"endTime":939.06,"body":"are already technology and data"},{"speaker":"Dietmar - Tyme","startTime":939.06,"endTime":944.43,"body":"driven, that have the platforms"},{"speaker":"Dietmar - Tyme","startTime":939.06,"endTime":944.43,"body":"to be able to do this? Yeah, I"},{"speaker":"Dietmar - Tyme","startTime":944.43,"endTime":946.89,"body":"think are going to, definitely"},{"speaker":"Dietmar - Tyme","startTime":944.43,"endTime":946.89,"body":"going to stop pushing the"},{"speaker":"Dietmar - Tyme","startTime":946.89,"endTime":949.29,"body":"boundaries on some of these,"},{"speaker":"Dietmar - Tyme","startTime":946.89,"endTime":949.29,"body":"these, these elements."},{"speaker":"Vanessa Kwan","startTime":950.31,"endTime":951.63,"body":"Thank you for"},{"speaker":"Vanessa Kwan","startTime":950.31,"endTime":951.63,"body":"sharing. You know, it's very"},{"speaker":"Vanessa Kwan","startTime":951.63,"endTime":954.9,"body":"clear that both technology and"},{"speaker":"Vanessa Kwan","startTime":951.63,"endTime":954.9,"body":"data plays a critical role in a"},{"speaker":"Vanessa Kwan","startTime":954.9,"endTime":958.59,"body":"lot of modern business"},{"speaker":"Vanessa Kwan","startTime":954.9,"endTime":958.59,"body":"operations, not just within the"},{"speaker":"Vanessa Kwan","startTime":958.59,"endTime":961.5,"body":"Digital banks or even in the"},{"speaker":"Vanessa Kwan","startTime":958.59,"endTime":961.5,"body":"digital banking sphere. But, you"},{"speaker":"Vanessa Kwan","startTime":961.5,"endTime":963.99,"body":"know, let's kind of shift our"},{"speaker":"Vanessa Kwan","startTime":961.5,"endTime":963.99,"body":"focus a little bit to the more"},{"speaker":"Vanessa Kwan","startTime":963.99,"endTime":968.4,"body":"exciting world of AI. And we've"},{"speaker":"Vanessa Kwan","startTime":963.99,"endTime":968.4,"body":"also heard from your Vietnam"},{"speaker":"Vanessa Kwan","startTime":968.4,"endTime":970.65,"body":"team about some of the"},{"speaker":"Vanessa Kwan","startTime":968.4,"endTime":970.65,"body":"applications that they've been"},{"speaker":"Vanessa Kwan","startTime":970.65,"endTime":975.09,"body":"working on time access. Aipp,"},{"speaker":"Vanessa Kwan","startTime":970.65,"endTime":975.09,"body":"award winning submission"},{"speaker":"Vanessa Kwan","startTime":975.12,"endTime":978.6,"body":"incorporates AI across the"},{"speaker":"Vanessa Kwan","startTime":975.12,"endTime":978.6,"body":"entire operation. You know, to"},{"speaker":"Vanessa Kwan","startTime":978.6,"endTime":983.25,"body":"look at enhancing productivity,"},{"speaker":"Vanessa Kwan","startTime":978.6,"endTime":983.25,"body":"security, efficiency. But in the"},{"speaker":"Vanessa Kwan","startTime":983.25,"endTime":986.82,"body":"interest of time, perhaps we"},{"speaker":"Vanessa Kwan","startTime":983.25,"endTime":986.82,"body":"could focus on a couple that are"},{"speaker":"Vanessa Kwan","startTime":986.82,"endTime":992.28,"body":"a little bit more interesting"},{"speaker":"Vanessa Kwan","startTime":986.82,"endTime":992.28,"body":"exciting, namely the internal AI"},{"speaker":"Vanessa Kwan","startTime":992.28,"endTime":995.37,"body":"chat bot, as well as the AI"},{"speaker":"Vanessa Kwan","startTime":992.28,"endTime":995.37,"body":"driven threat detection to"},{"speaker":"Vanessa Kwan","startTime":995.37,"endTime":999.3,"body":"bolster cyber security. But"},{"speaker":"Vanessa Kwan","startTime":995.37,"endTime":999.3,"body":"before we get into that, could I"},{"speaker":"Vanessa Kwan","startTime":999.3,"endTime":1003.68,"body":"maybe have you walk us through a"},{"speaker":"Vanessa Kwan","startTime":999.3,"endTime":1003.68,"body":"little bit around times AI"},{"speaker":"Vanessa Kwan","startTime":1003.68,"endTime":1007.25,"body":"roadmap, and perhaps some"},{"speaker":"Vanessa Kwan","startTime":1003.68,"endTime":1007.25,"body":"insights into some of those"},{"speaker":"Vanessa Kwan","startTime":1007.25,"endTime":1008.15,"body":"initiatives."},{"speaker":"Dietmar - Tyme","startTime":1010.01,"endTime":1012.44,"body":"Yeah, so if I"},{"speaker":"Dietmar - Tyme","startTime":1010.01,"endTime":1012.44,"body":"sort of take a step back on AI"},{"speaker":"Dietmar - Tyme","startTime":1012.44,"endTime":1017.12,"body":"and the way that we view AI and"},{"speaker":"Dietmar - Tyme","startTime":1012.44,"endTime":1017.12,"body":"the applications of AI and how"},{"speaker":"Dietmar - Tyme","startTime":1017.12,"endTime":1021.71,"body":"we focus on solutions that are"},{"speaker":"Dietmar - Tyme","startTime":1017.12,"endTime":1021.71,"body":"AI driven, really see it across"},{"speaker":"Dietmar - Tyme","startTime":1021.86,"endTime":1025.52,"body":"three different, different"},{"speaker":"Dietmar - Tyme","startTime":1021.86,"endTime":1025.52,"body":"pillars. The first one is, is,"},{"speaker":"Dietmar - Tyme","startTime":1025.55,"endTime":1029.96,"body":"is very much an efficiency and a"},{"speaker":"Dietmar - Tyme","startTime":1025.55,"endTime":1029.96,"body":"quality play in our technology"},{"speaker":"Dietmar - Tyme","startTime":1029.96,"endTime":1032.39,"body":"environment. And those are the"},{"speaker":"Dietmar - Tyme","startTime":1029.96,"endTime":1032.39,"body":"ones that you've you've just"},{"speaker":"Dietmar - Tyme","startTime":1032.39,"endTime":1035.51,"body":"mentioned, and that's in, how do"},{"speaker":"Dietmar - Tyme","startTime":1032.39,"endTime":1035.51,"body":"we empower and get our"},{"speaker":"Dietmar - Tyme","startTime":1035.51,"endTime":1040.04,"body":"developers to be more efficient?"},{"speaker":"Dietmar - Tyme","startTime":1035.51,"endTime":1040.04,"body":"How do we get them to write code"},{"speaker":"Dietmar - Tyme","startTime":1040.04,"endTime":1043.97,"body":"faster and better, but not just,"},{"speaker":"Dietmar - Tyme","startTime":1040.04,"endTime":1043.97,"body":"not just that. How do we"},{"speaker":"Dietmar - Tyme","startTime":1044.81,"endTime":1049.43,"body":"generate automated testing test"},{"speaker":"Dietmar - Tyme","startTime":1044.81,"endTime":1049.43,"body":"case? How do we use AI to look"},{"speaker":"Dietmar - Tyme","startTime":1049.43,"endTime":1053.24,"body":"at the code and come up with a"},{"speaker":"Dietmar - Tyme","startTime":1049.43,"endTime":1053.24,"body":"lot of these test cases that we"},{"speaker":"Dietmar - Tyme","startTime":1053.24,"endTime":1057.11,"body":"don't just have manual QA"},{"speaker":"Dietmar - Tyme","startTime":1053.24,"endTime":1057.11,"body":"testers and UX testers? How do"},{"speaker":"Dietmar - Tyme","startTime":1057.11,"endTime":1061.91,"body":"you start using AI to do that?"},{"speaker":"Dietmar - Tyme","startTime":1057.11,"endTime":1061.91,"body":"And then that's where, for"},{"speaker":"Dietmar - Tyme","startTime":1061.91,"endTime":1065.03,"body":"example, that the chat bot has"},{"speaker":"Dietmar - Tyme","startTime":1061.91,"endTime":1065.03,"body":"become, come very, very"},{"speaker":"Dietmar - Tyme","startTime":1065.03,"endTime":1068.48,"body":"important, because it's not just"},{"speaker":"Dietmar - Tyme","startTime":1065.03,"endTime":1068.48,"body":"so, so it's something that we've"},{"speaker":"Dietmar - Tyme","startTime":1068.48,"endTime":1073.7,"body":"trained up with, a lot of our"},{"speaker":"Dietmar - Tyme","startTime":1068.48,"endTime":1073.7,"body":"principles of how we code and"},{"speaker":"Dietmar - Tyme","startTime":1073.7,"endTime":1077.66,"body":"what are our standards. So it's"},{"speaker":"Dietmar - Tyme","startTime":1073.7,"endTime":1077.66,"body":"very much aware of how we write"},{"speaker":"Dietmar - Tyme","startTime":1077.69,"endTime":1082.88,"body":"our code, but we've also exposed"},{"speaker":"Dietmar - Tyme","startTime":1077.69,"endTime":1082.88,"body":"our documentation of so. So we"},{"speaker":"Dietmar - Tyme","startTime":1082.88,"endTime":1087.35,"body":"use Confluence as a centralized"},{"speaker":"Dietmar - Tyme","startTime":1082.88,"endTime":1087.35,"body":"environment where everything"},{"speaker":"Dietmar - Tyme","startTime":1087.35,"endTime":1090.86,"body":"gets documented. So every"},{"speaker":"Dietmar - Tyme","startTime":1087.35,"endTime":1090.86,"body":"feature that gets gets gets"},{"speaker":"Dietmar - Tyme","startTime":1090.86,"endTime":1094.28,"body":"built out, gets gets documented"},{"speaker":"Dietmar - Tyme","startTime":1090.86,"endTime":1094.28,"body":"in a lot of detail, from the"},{"speaker":"Dietmar - Tyme","startTime":1094.28,"endTime":1098.33,"body":"workflow to the final solution"},{"speaker":"Dietmar - Tyme","startTime":1094.28,"endTime":1098.33,"body":"that's also embedded there. You"},{"speaker":"Dietmar - Tyme","startTime":1098.33,"endTime":1101.51,"body":"can imagine that after eight and"},{"speaker":"Dietmar - Tyme","startTime":1098.33,"endTime":1101.51,"body":"a half years of of building and"},{"speaker":"Dietmar - Tyme","startTime":1101.54,"endTime":1105.11,"body":"literally making 30 to 50"},{"speaker":"Dietmar - Tyme","startTime":1101.54,"endTime":1105.11,"body":"production changes a day, that"},{"speaker":"Dietmar - Tyme","startTime":1105.35,"endTime":1108.35,"body":"that Confluence environment is"},{"speaker":"Dietmar - Tyme","startTime":1105.35,"endTime":1108.35,"body":"actually quite convoluted and"},{"speaker":"Dietmar - Tyme","startTime":1108.35,"endTime":1111.2,"body":"big, and find something there"},{"speaker":"Dietmar - Tyme","startTime":1108.35,"endTime":1111.2,"body":"becomes harder and harder. So"},{"speaker":"Dietmar - Tyme","startTime":1111.2,"endTime":1117.29,"body":"putting your your sort of AI"},{"speaker":"Dietmar - Tyme","startTime":1111.2,"endTime":1117.29,"body":"chat bot on top of that Google"},{"speaker":"Dietmar - Tyme","startTime":1117.29,"endTime":1120.68,"body":"search to find information, but"},{"speaker":"Dietmar - Tyme","startTime":1117.29,"endTime":1120.68,"body":"do it in a conversational way"},{"speaker":"Dietmar - Tyme","startTime":1120.68,"endTime":1123.68,"body":"that you can find information"},{"speaker":"Dietmar - Tyme","startTime":1120.68,"endTime":1123.68,"body":"about a feature that a different"},{"speaker":"Dietmar - Tyme","startTime":1123.68,"endTime":1126.47,"body":"team might have built, or find"},{"speaker":"Dietmar - Tyme","startTime":1123.68,"endTime":1126.47,"body":"out who that team is that has"},{"speaker":"Dietmar - Tyme","startTime":1126.47,"endTime":1130.73,"body":"built this feature that you're"},{"speaker":"Dietmar - Tyme","startTime":1126.47,"endTime":1130.73,"body":"trying to integrate with is"},{"speaker":"Dietmar - Tyme","startTime":1130.73,"endTime":1134.48,"body":"proven to be hugely, hugely"},{"speaker":"Dietmar - Tyme","startTime":1130.73,"endTime":1134.48,"body":"successful, as well as the"},{"speaker":"Dietmar - Tyme","startTime":1134.48,"endTime":1137.66,"body":"bespoke coding assistant that"},{"speaker":"Dietmar - Tyme","startTime":1134.48,"endTime":1137.66,"body":"we've that we've built, which is"},{"speaker":"Dietmar - Tyme","startTime":1137.66,"endTime":1141.05,"body":"a plugging into the IDE that we"},{"speaker":"Dietmar - Tyme","startTime":1137.66,"endTime":1141.05,"body":"use for the developers To write"},{"speaker":"Dietmar - Tyme","startTime":1141.41,"endTime":1144.65,"body":"the code where it can help them"},{"speaker":"Dietmar - Tyme","startTime":1141.41,"endTime":1144.65,"body":"refactor or optimize or debug"},{"speaker":"Dietmar - Tyme","startTime":1144.65,"endTime":1147.83,"body":"code, because sometimes you on"},{"speaker":"Dietmar - Tyme","startTime":1144.65,"endTime":1147.83,"body":"call, and at two in the morning"},{"speaker":"Dietmar - Tyme","startTime":1147.83,"endTime":1150.53,"body":"you get phoned because there's a"},{"speaker":"Dietmar - Tyme","startTime":1147.83,"endTime":1150.53,"body":"there's a there's a system"},{"speaker":"Dietmar - Tyme","startTime":1150.53,"endTime":1153.56,"body":"issue, and you need to come and"},{"speaker":"Dietmar - Tyme","startTime":1150.53,"endTime":1153.56,"body":"resolve the issue. It might not"},{"speaker":"Dietmar - Tyme","startTime":1153.56,"endTime":1155.84,"body":"have been a piece of code that"},{"speaker":"Dietmar - Tyme","startTime":1153.56,"endTime":1155.84,"body":"you've written. You might have"},{"speaker":"Dietmar - Tyme","startTime":1155.84,"endTime":1158.84,"body":"taken it over for someone, or"},{"speaker":"Dietmar - Tyme","startTime":1155.84,"endTime":1158.84,"body":"you just on call for the team,"},{"speaker":"Dietmar - Tyme","startTime":1158.84,"endTime":1161.18,"body":"and it was written by a"},{"speaker":"Dietmar - Tyme","startTime":1158.84,"endTime":1161.18,"body":"different team member. So just"},{"speaker":"Dietmar - Tyme","startTime":1161.18,"endTime":1164.66,"body":"having this AI assistant to also"},{"speaker":"Dietmar - Tyme","startTime":1161.18,"endTime":1164.66,"body":"just look at this code and help"},{"speaker":"Dietmar - Tyme","startTime":1164.66,"endTime":1169.01,"body":"you interpret what is this code"},{"speaker":"Dietmar - Tyme","startTime":1164.66,"endTime":1169.01,"body":"doing, has also proven hugely,"},{"speaker":"Dietmar - Tyme","startTime":1169.01,"endTime":1174.8,"body":"hugely effective so that that's"},{"speaker":"Dietmar - Tyme","startTime":1169.01,"endTime":1174.8,"body":"the first pillar, and that's"},{"speaker":"Dietmar - Tyme","startTime":1174.83,"endTime":1178.04,"body":"really focusing on, how do we"},{"speaker":"Dietmar - Tyme","startTime":1174.83,"endTime":1178.04,"body":"become more optimized and"},{"speaker":"Dietmar - Tyme","startTime":1178.04,"endTime":1181.88,"body":"efficient in our our delivery"},{"speaker":"Dietmar - Tyme","startTime":1178.04,"endTime":1181.88,"body":"and just getting product and"},{"speaker":"Dietmar - Tyme","startTime":1181.88,"endTime":1185.48,"body":"features out faster. But then"},{"speaker":"Dietmar - Tyme","startTime":1181.88,"endTime":1185.48,"body":"the other two features that"},{"speaker":"Dietmar - Tyme","startTime":1185.48,"endTime":1189.38,"body":"we've also focused very much on"},{"speaker":"Dietmar - Tyme","startTime":1185.48,"endTime":1189.38,"body":"is what we call AI for business,"},{"speaker":"Dietmar - Tyme","startTime":1189.71,"endTime":1192.32,"body":"and that is just, how do we get"},{"speaker":"Dietmar - Tyme","startTime":1189.71,"endTime":1192.32,"body":"our in country business"},{"speaker":"Dietmar - Tyme","startTime":1192.35,"endTime":1195.92,"body":"operations also to be more"},{"speaker":"Dietmar - Tyme","startTime":1192.35,"endTime":1195.92,"body":"efficient and effective? So"},{"speaker":"Dietmar - Tyme","startTime":1197.24,"endTime":1202.01,"body":"whether or not it's automating"},{"speaker":"Dietmar - Tyme","startTime":1197.24,"endTime":1202.01,"body":"a. Customer responses, or"},{"speaker":"Dietmar - Tyme","startTime":1202.01,"endTime":1207.5,"body":"providing a proposed response to"},{"speaker":"Dietmar - Tyme","startTime":1202.01,"endTime":1207.5,"body":"to a customer agent, or the"},{"speaker":"Dietmar - Tyme","startTime":1207.5,"endTime":1210.71,"body":"automation of very repetitive"},{"speaker":"Dietmar - Tyme","startTime":1207.5,"endTime":1210.71,"body":"automated task, which"},{"speaker":"Dietmar - Tyme","startTime":1210.74,"endTime":1214.31,"body":"historically, you you wouldn't"},{"speaker":"Dietmar - Tyme","startTime":1210.74,"endTime":1214.31,"body":"able to do a customer submit"},{"speaker":"Dietmar - Tyme","startTime":1214.31,"endTime":1217.07,"body":"documents, and sometimes it's"},{"speaker":"Dietmar - Tyme","startTime":1214.31,"endTime":1217.07,"body":"handwritten documents."},{"speaker":"Dietmar - Tyme","startTime":1217.22,"endTime":1220.19,"body":"Historically, OCR would not have"},{"speaker":"Dietmar - Tyme","startTime":1217.22,"endTime":1220.19,"body":"been able to interpret that"},{"speaker":"Dietmar - Tyme","startTime":1220.19,"endTime":1223.61,"body":"document, or find the pieces of"},{"speaker":"Dietmar - Tyme","startTime":1220.19,"endTime":1223.61,"body":"information when I was LMS, they"},{"speaker":"Dietmar - Tyme","startTime":1223.61,"endTime":1226.49,"body":"can read and they can identify"},{"speaker":"Dietmar - Tyme","startTime":1223.61,"endTime":1226.49,"body":"who the customer is. It can"},{"speaker":"Dietmar - Tyme","startTime":1226.49,"endTime":1229.91,"body":"create the case, and it can"},{"speaker":"Dietmar - Tyme","startTime":1226.49,"endTime":1229.91,"body":"already automate a big part of"},{"speaker":"Dietmar - Tyme","startTime":1229.91,"endTime":1234.74,"body":"the initial workflow to make"},{"speaker":"Dietmar - Tyme","startTime":1229.91,"endTime":1234.74,"body":"your operational efficiency just"},{"speaker":"Dietmar - Tyme","startTime":1234.74,"endTime":1237.98,"body":"so much higher that people,"},{"speaker":"Dietmar - Tyme","startTime":1234.74,"endTime":1237.98,"body":"because nobody, enjoys opening a"},{"speaker":"Dietmar - Tyme","startTime":1237.98,"endTime":1240.8,"body":"document trying to find who is"},{"speaker":"Dietmar - Tyme","startTime":1237.98,"endTime":1240.8,"body":"this customer, and then looking"},{"speaker":"Dietmar - Tyme","startTime":1240.83,"endTime":1244.37,"body":"up the customer. And if you can"},{"speaker":"Dietmar - Tyme","startTime":1240.83,"endTime":1244.37,"body":"pre automate a lot of that, the"},{"speaker":"Dietmar - Tyme","startTime":1244.37,"endTime":1247.25,"body":"you know, a lot of people talk"},{"speaker":"Dietmar - Tyme","startTime":1244.37,"endTime":1247.25,"body":"about the threat and"},{"speaker":"Dietmar - Tyme","startTime":1247.25,"endTime":1250.91,"body":"intimidation factor of AI, but"},{"speaker":"Dietmar - Tyme","startTime":1247.25,"endTime":1250.91,"body":"if you actually build it in a"},{"speaker":"Dietmar - Tyme","startTime":1250.91,"endTime":1254.33,"body":"way that that it takes a lot of"},{"speaker":"Dietmar - Tyme","startTime":1250.91,"endTime":1254.33,"body":"the repetitive stuff that"},{"speaker":"Dietmar - Tyme","startTime":1254.33,"endTime":1257.69,"body":"nobody's doing away, and people"},{"speaker":"Dietmar - Tyme","startTime":1254.33,"endTime":1257.69,"body":"can really focus on on solving"},{"speaker":"Dietmar - Tyme","startTime":1257.69,"endTime":1262.61,"body":"the problems, you also get, get"},{"speaker":"Dietmar - Tyme","startTime":1257.69,"endTime":1262.61,"body":"a lot more, lot more buy in. So"},{"speaker":"Dietmar - Tyme","startTime":1262.61,"endTime":1266.51,"body":"that's the second pillar. So is"},{"speaker":"Dietmar - Tyme","startTime":1262.61,"endTime":1266.51,"body":"the AI for for business? And the"},{"speaker":"Dietmar - Tyme","startTime":1266.51,"endTime":1269.84,"body":"last one is, is AI for"},{"speaker":"Dietmar - Tyme","startTime":1266.51,"endTime":1269.84,"body":"customers? So how do we think"},{"speaker":"Dietmar - Tyme","startTime":1269.84,"endTime":1273.8,"body":"about these AI features for for"},{"speaker":"Dietmar - Tyme","startTime":1269.84,"endTime":1273.8,"body":"customers, whether or not that's"},{"speaker":"Dietmar - Tyme","startTime":1273.8,"endTime":1277.73,"body":"in self service channels or"},{"speaker":"Dietmar - Tyme","startTime":1273.8,"endTime":1277.73,"body":"dynamic features in our banking"},{"speaker":"Dietmar - Tyme","startTime":1277.73,"endTime":1281.78,"body":"app, etc? So, so that's just a"},{"speaker":"Dietmar - Tyme","startTime":1277.73,"endTime":1281.78,"body":"little bit of of insight in"},{"speaker":"Dietmar - Tyme","startTime":1281.78,"endTime":1285.59,"body":"terms of how we think about"},{"speaker":"Dietmar - Tyme","startTime":1281.78,"endTime":1285.59,"body":"we've got very dedicated focus."},{"speaker":"Dietmar - Tyme","startTime":1286.76,"endTime":1289.46,"body":"Because how you think about"},{"speaker":"Dietmar - Tyme","startTime":1286.76,"endTime":1289.46,"body":"exposing an AI solution to a"},{"speaker":"Dietmar - Tyme","startTime":1289.46,"endTime":1293.12,"body":"customer is not the same as how"},{"speaker":"Dietmar - Tyme","startTime":1289.46,"endTime":1293.12,"body":"you would do that necessarily"},{"speaker":"Dietmar - Tyme","startTime":1293.12,"endTime":1297.47,"body":"internally. So that's why we"},{"speaker":"Dietmar - Tyme","startTime":1293.12,"endTime":1297.47,"body":"have those, those three, those"},{"speaker":"Dietmar - Tyme","startTime":1297.47,"endTime":1300.05,"body":"three, three pillars and and"},{"speaker":"Dietmar - Tyme","startTime":1297.47,"endTime":1300.05,"body":"hopefully in the first one, I"},{"speaker":"Dietmar - Tyme","startTime":1300.05,"endTime":1303.11,"body":"gave you a bit of context of how"},{"speaker":"Dietmar - Tyme","startTime":1300.05,"endTime":1303.11,"body":"we use that, in our in our"},{"speaker":"Dietmar - Tyme","startTime":1303.11,"endTime":1306.29,"body":"technology, gi hub, with with"},{"speaker":"Dietmar - Tyme","startTime":1303.11,"endTime":1306.29,"body":"the different solutions, and"},{"speaker":"Dietmar - Tyme","startTime":1306.29,"endTime":1311.81,"body":"what that chat bot actually can"},{"speaker":"Dietmar - Tyme","startTime":1306.29,"endTime":1311.81,"body":"do. So it's not just a general Q"},{"speaker":"Dietmar - Tyme","startTime":1311.81,"endTime":1315.59,"body":"and A chat bot for internal"},{"speaker":"Dietmar - Tyme","startTime":1311.81,"endTime":1315.59,"body":"staff, but it really is very"},{"speaker":"Dietmar - Tyme","startTime":1315.59,"endTime":1320.93,"body":"much highly customized, using"},{"speaker":"Dietmar - Tyme","startTime":1315.59,"endTime":1320.93,"body":"our code, using our"},{"speaker":"Dietmar - Tyme","startTime":1321.62,"endTime":1326.87,"body":"documentation on all the"},{"speaker":"Dietmar - Tyme","startTime":1321.62,"endTime":1326.87,"body":"features that we've that we've"},{"speaker":"Dietmar - Tyme","startTime":1326.87,"endTime":1330.14,"body":"released into into production,"},{"speaker":"Dietmar - Tyme","startTime":1326.87,"endTime":1330.14,"body":"just to make all of that"},{"speaker":"Dietmar - Tyme","startTime":1330.14,"endTime":1332.93,"body":"information a lot more"},{"speaker":"Dietmar - Tyme","startTime":1330.14,"endTime":1332.93,"body":"accessible and rich"},{"speaker":"Vanessa Kwan","startTime":1334.43,"endTime":1336.98,"body":"Understand. So to"},{"speaker":"Vanessa Kwan","startTime":1334.43,"endTime":1336.98,"body":"summarize is the three key"},{"speaker":"Vanessa Kwan","startTime":1336.98,"endTime":1340.73,"body":"pillars that you have, the first"},{"speaker":"Vanessa Kwan","startTime":1336.98,"endTime":1340.73,"body":"one to increase efficiency as"},{"speaker":"Vanessa Kwan","startTime":1340.73,"endTime":1344.39,"body":"well as optimization across all"},{"speaker":"Vanessa Kwan","startTime":1340.73,"endTime":1344.39,"body":"the initiatives. Second one, AI"},{"speaker":"Vanessa Kwan","startTime":1344.39,"endTime":1347.33,"body":"for business, and the third one,"},{"speaker":"Vanessa Kwan","startTime":1344.39,"endTime":1347.33,"body":"AI for customers. You know, on"},{"speaker":"Vanessa Kwan","startTime":1347.33,"endTime":1349.85,"body":"the flip side, we've heard a lot"},{"speaker":"Vanessa Kwan","startTime":1347.33,"endTime":1349.85,"body":"about, like, all the good things"},{"speaker":"Vanessa Kwan","startTime":1349.85,"endTime":1353.69,"body":"that AI can do for you. We've"},{"speaker":"Vanessa Kwan","startTime":1349.85,"endTime":1353.69,"body":"heard also a lot of challenges"},{"speaker":"Vanessa Kwan","startTime":1353.72,"endTime":1356.39,"body":"that organizations across"},{"speaker":"Vanessa Kwan","startTime":1353.72,"endTime":1356.39,"body":"Southeast Asia and I'm sure"},{"speaker":"Vanessa Kwan","startTime":1356.39,"endTime":1360.41,"body":"globally, face when it comes to,"},{"speaker":"Vanessa Kwan","startTime":1356.39,"endTime":1360.41,"body":"like, adopting different AI"},{"speaker":"Vanessa Kwan","startTime":1360.44,"endTime":1363.8,"body":"initiatives and projects across"},{"speaker":"Vanessa Kwan","startTime":1360.44,"endTime":1363.8,"body":"their organizations. You know"},{"speaker":"Vanessa Kwan","startTime":1363.83,"endTime":1368.0,"body":"for yourself in your experience,"},{"speaker":"Vanessa Kwan","startTime":1363.83,"endTime":1368.0,"body":"what would you say are some of"},{"speaker":"Vanessa Kwan","startTime":1368.0,"endTime":1370.85,"body":"the challenges that you face,"},{"speaker":"Vanessa Kwan","startTime":1368.0,"endTime":1370.85,"body":"that you think other people have"},{"speaker":"Vanessa Kwan","startTime":1370.85,"endTime":1374.45,"body":"also faced, and what would be"},{"speaker":"Vanessa Kwan","startTime":1370.85,"endTime":1374.45,"body":"your advice to them? I think one"},{"speaker":"Vanessa Kwan","startTime":1374.45,"endTime":1378.2,"body":"of the other key areas that we"},{"speaker":"Vanessa Kwan","startTime":1374.45,"endTime":1378.2,"body":"hear is a challenge is how a lot"},{"speaker":"Vanessa Kwan","startTime":1378.2,"endTime":1382.73,"body":"of the hackers attackers right"},{"speaker":"Vanessa Kwan","startTime":1378.2,"endTime":1382.73,"body":"now are using AI to reach in. So"},{"speaker":"Vanessa Kwan","startTime":1383.12,"endTime":1385.4,"body":"perhaps it'll be good to also"},{"speaker":"Vanessa Kwan","startTime":1383.12,"endTime":1385.4,"body":"have your opinion on that."},{"speaker":"Dietmar - Tyme","startTime":1387.11,"endTime":1389.81,"body":"Yeah, so I'll"},{"speaker":"Dietmar - Tyme","startTime":1387.11,"endTime":1389.81,"body":"focus on the first one, and then"},{"speaker":"Dietmar - Tyme","startTime":1389.81,"endTime":1394.76,"body":"I'll also speak to a very, very"},{"speaker":"Dietmar - Tyme","startTime":1389.81,"endTime":1394.76,"body":"specific problem that we had to"},{"speaker":"Dietmar - Tyme","startTime":1394.76,"endTime":1397.31,"body":"solve, which you which you"},{"speaker":"Dietmar - Tyme","startTime":1394.76,"endTime":1397.31,"body":"touched on when it comes to"},{"speaker":"Dietmar - Tyme","startTime":1397.31,"endTime":1402.26,"body":"adoption. But absolutely, the"},{"speaker":"Dietmar - Tyme","startTime":1397.31,"endTime":1402.26,"body":"reality is this technology is"},{"speaker":"Dietmar - Tyme","startTime":1402.26,"endTime":1406.52,"body":"not just available for"},{"speaker":"Dietmar - Tyme","startTime":1402.26,"endTime":1406.52,"body":"businesses and the good actors."},{"speaker":"Dietmar - Tyme","startTime":1406.55,"endTime":1409.31,"body":"Unfortunately, the bad actors"},{"speaker":"Dietmar - Tyme","startTime":1406.55,"endTime":1409.31,"body":"have as much, if not more,"},{"speaker":"Dietmar - Tyme","startTime":1409.31,"endTime":1415.88,"body":"access to the same technology."},{"speaker":"Dietmar - Tyme","startTime":1409.31,"endTime":1415.88,"body":"And in many environments, lots"},{"speaker":"Dietmar - Tyme","startTime":1415.88,"endTime":1420.05,"body":"of people have, let's call it, a"},{"speaker":"Dietmar - Tyme","startTime":1415.88,"endTime":1420.05,"body":"digital signature in the world,"},{"speaker":"Dietmar - Tyme","startTime":1420.05,"endTime":1422.24,"body":"and whether or not it's your"},{"speaker":"Dietmar - Tyme","startTime":1420.05,"endTime":1422.24,"body":"fingerprint or it's your face or"},{"speaker":"Dietmar - Tyme","startTime":1422.24,"endTime":1426.5,"body":"it's your voice, lot of people"},{"speaker":"Dietmar - Tyme","startTime":1422.24,"endTime":1426.5,"body":"use that for for authentication"},{"speaker":"Dietmar - Tyme","startTime":1426.5,"endTime":1429.29,"body":"methods, whether or not it's at"},{"speaker":"Dietmar - Tyme","startTime":1426.5,"endTime":1429.29,"body":"the point of onboarding, where"},{"speaker":"Dietmar - Tyme","startTime":1429.29,"endTime":1432.14,"body":"you're showing an an ID, and"},{"speaker":"Dietmar - Tyme","startTime":1429.29,"endTime":1432.14,"body":"they want to make sure that the"},{"speaker":"Dietmar - Tyme","startTime":1432.14,"endTime":1435.77,"body":"individual and the ID is the"},{"speaker":"Dietmar - Tyme","startTime":1432.14,"endTime":1435.77,"body":"same person. Or for repeat"},{"speaker":"Dietmar - Tyme","startTime":1435.77,"endTime":1441.89,"body":"service, when you phone into"},{"speaker":"Dietmar - Tyme","startTime":1435.77,"endTime":1441.89,"body":"into into a call center, making"},{"speaker":"Dietmar - Tyme","startTime":1441.89,"endTime":1445.34,"body":"sure that you stay ahead of that"},{"speaker":"Dietmar - Tyme","startTime":1441.89,"endTime":1445.34,"body":"curve, and you have the ability"},{"speaker":"Dietmar - Tyme","startTime":1445.34,"endTime":1451.07,"body":"to determine an AI generated"},{"speaker":"Dietmar - Tyme","startTime":1445.34,"endTime":1451.07,"body":"document, so an ID that was"},{"speaker":"Dietmar - Tyme","startTime":1451.07,"endTime":1455.27,"body":"generated through through AI"},{"speaker":"Dietmar - Tyme","startTime":1451.07,"endTime":1455.27,"body":"versus a picture that was"},{"speaker":"Dietmar - Tyme","startTime":1455.27,"endTime":1460.1,"body":"generated through AI versus a"},{"speaker":"Dietmar - Tyme","startTime":1455.27,"endTime":1460.1,"body":"voice, or even a video that's"},{"speaker":"Dietmar - Tyme","startTime":1460.1,"endTime":1463.73,"body":"overlaid. Because even if you do"},{"speaker":"Dietmar - Tyme","startTime":1460.1,"endTime":1463.73,"body":"a video call with somebody to"},{"speaker":"Dietmar - Tyme","startTime":1463.73,"endTime":1467.06,"body":"try and verify that many"},{"speaker":"Dietmar - Tyme","startTime":1463.73,"endTime":1467.06,"body":"companies have tried to do as a"},{"speaker":"Dietmar - Tyme","startTime":1467.06,"endTime":1470.45,"body":"fallback, people can, these"},{"speaker":"Dietmar - Tyme","startTime":1467.06,"endTime":1470.45,"body":"days, also just put filters on"},{"speaker":"Dietmar - Tyme","startTime":1470.78,"endTime":1474.5,"body":"that you look like someone. So"},{"speaker":"Dietmar - Tyme","startTime":1470.78,"endTime":1474.5,"body":"having these technologies run in"},{"speaker":"Dietmar - Tyme","startTime":1474.5,"endTime":1478.94,"body":"the background to determine that"},{"speaker":"Dietmar - Tyme","startTime":1474.5,"endTime":1478.94,"body":"is absolutely critical. And I'm"},{"speaker":"Dietmar - Tyme","startTime":1478.94,"endTime":1481.13,"body":"not going to lie, it gets harder"},{"speaker":"Dietmar - Tyme","startTime":1478.94,"endTime":1481.13,"body":"and harder, because this"},{"speaker":"Dietmar - Tyme","startTime":1481.13,"endTime":1485.48,"body":"technology is maturing so fast"},{"speaker":"Dietmar - Tyme","startTime":1481.13,"endTime":1485.48,"body":"and so quick, and if you don't"},{"speaker":"Dietmar - Tyme","startTime":1485.48,"endTime":1491.0,"body":"have a dedicated focus on all"},{"speaker":"Dietmar - Tyme","startTime":1485.48,"endTime":1491.0,"body":"these these aspects, where you"},{"speaker":"Dietmar - Tyme","startTime":1491.0,"endTime":1497.48,"body":"could be exposed to that, it's a"},{"speaker":"Dietmar - Tyme","startTime":1491.0,"endTime":1497.48,"body":"real challenge, because you do"},{"speaker":"Dietmar - Tyme","startTime":1497.48,"endTime":1500.81,"body":"get these things at large scale"},{"speaker":"Dietmar - Tyme","startTime":1497.48,"endTime":1500.81,"body":"where. Especially if you're an"},{"speaker":"Dietmar - Tyme","startTime":1500.81,"endTime":1504.89,"body":"institution that's working with"},{"speaker":"Dietmar - Tyme","startTime":1500.81,"endTime":1504.89,"body":"money, people are incentivized"},{"speaker":"Dietmar - Tyme","startTime":1504.92,"endTime":1510.32,"body":"to try and get themselves into"},{"speaker":"Dietmar - Tyme","startTime":1504.92,"endTime":1510.32,"body":"that, that ecosystem. And"},{"speaker":"Dietmar - Tyme","startTime":1510.35,"endTime":1513.14,"body":"there's no ways that, as a"},{"speaker":"Dietmar - Tyme","startTime":1510.35,"endTime":1513.14,"body":"human, that you can look at that"},{"speaker":"Dietmar - Tyme","startTime":1513.17,"endTime":1515.99,"body":"if, when you were to look at the"},{"speaker":"Dietmar - Tyme","startTime":1513.17,"endTime":1515.99,"body":"picture, the document, you will"},{"speaker":"Dietmar - Tyme","startTime":1515.99,"endTime":1519.17,"body":"not pick up that it was whether"},{"speaker":"Dietmar - Tyme","startTime":1515.99,"endTime":1519.17,"body":"or not it was government issued"},{"speaker":"Dietmar - Tyme","startTime":1519.2,"endTime":1522.89,"body":"or or when it was ai, ai"},{"speaker":"Dietmar - Tyme","startTime":1519.2,"endTime":1522.89,"body":"generated, and the only way that"},{"speaker":"Dietmar - Tyme","startTime":1522.89,"endTime":1527.81,"body":"you can use it and detect that"},{"speaker":"Dietmar - Tyme","startTime":1522.89,"endTime":1527.81,"body":"is through the use of AI that"},{"speaker":"Dietmar - Tyme","startTime":1527.81,"endTime":1531.41,"body":"really goes deep into into these"},{"speaker":"Dietmar - Tyme","startTime":1527.81,"endTime":1531.41,"body":"documents and the metadata of"},{"speaker":"Dietmar - Tyme","startTime":1531.41,"endTime":1536.93,"body":"the of the information that's"},{"speaker":"Dietmar - Tyme","startTime":1531.41,"endTime":1536.93,"body":"being being being submitted. So,"},{"speaker":"Dietmar - Tyme","startTime":1536.93,"endTime":1540.74,"body":"so, so absolutely, that has to"},{"speaker":"Dietmar - Tyme","startTime":1536.93,"endTime":1540.74,"body":"be a focus on anybody that has a"},{"speaker":"Dietmar - Tyme","startTime":1540.74,"endTime":1546.44,"body":"customer facing or digital"},{"speaker":"Dietmar - Tyme","startTime":1540.74,"endTime":1546.44,"body":"digital business. The second"},{"speaker":"Dietmar - Tyme","startTime":1546.44,"endTime":1549.95,"body":"piece that I that I that I think"},{"speaker":"Dietmar - Tyme","startTime":1546.44,"endTime":1549.95,"body":"is worth sharing, because it was"},{"speaker":"Dietmar - Tyme","startTime":1549.95,"endTime":1552.26,"body":"a real challenge for us,"},{"speaker":"Dietmar - Tyme","startTime":1549.95,"endTime":1552.26,"body":"initially in the business,"},{"speaker":"Dietmar - Tyme","startTime":1552.26,"endTime":1556.13,"body":"because we all got very excited"},{"speaker":"Dietmar - Tyme","startTime":1552.26,"endTime":1556.13,"body":"about AI and we saw lots of"},{"speaker":"Dietmar - Tyme","startTime":1556.13,"endTime":1561.17,"body":"opportunities, but even with"},{"speaker":"Dietmar - Tyme","startTime":1556.13,"endTime":1561.17,"body":"developing very customized"},{"speaker":"Dietmar - Tyme","startTime":1561.17,"endTime":1569.24,"body":"solutions for business and"},{"speaker":"Dietmar - Tyme","startTime":1561.17,"endTime":1569.24,"body":"individuals or teams, the"},{"speaker":"Dietmar - Tyme","startTime":1569.24,"endTime":1573.38,"body":"adoption wasn't where we thought"},{"speaker":"Dietmar - Tyme","startTime":1569.24,"endTime":1573.38,"body":"it would be, or people didn't"},{"speaker":"Dietmar - Tyme","startTime":1573.38,"endTime":1576.53,"body":"embrace it necessarily at the"},{"speaker":"Dietmar - Tyme","startTime":1573.38,"endTime":1576.53,"body":"rate that we thought they would,"},{"speaker":"Dietmar - Tyme","startTime":1577.7,"endTime":1583.04,"body":"and we realized that we had to"},{"speaker":"Dietmar - Tyme","startTime":1577.7,"endTime":1583.04,"body":"invest quite actively in the"},{"speaker":"Dietmar - Tyme","startTime":1583.04,"endTime":1586.64,"body":"adoption of AI so so for every"},{"speaker":"Dietmar - Tyme","startTime":1583.04,"endTime":1586.64,"body":"solution that we have, so as"},{"speaker":"Dietmar - Tyme","startTime":1586.64,"endTime":1590.09,"body":"part of our AI team, we don't"},{"speaker":"Dietmar - Tyme","startTime":1586.64,"endTime":1590.09,"body":"just have aI scientist and,"},{"speaker":"Dietmar - Tyme","startTime":1590.09,"endTime":1593.72,"body":"let's say back in and front end"},{"speaker":"Dietmar - Tyme","startTime":1590.09,"endTime":1593.72,"body":"engineers to package it as a, as"},{"speaker":"Dietmar - Tyme","startTime":1593.72,"endTime":1598.25,"body":"a, as a end to end solution. We"},{"speaker":"Dietmar - Tyme","startTime":1593.72,"endTime":1598.25,"body":"also have individuals that are"},{"speaker":"Dietmar - Tyme","startTime":1598.31,"endTime":1602.15,"body":"AI adopters. So what they do is"},{"speaker":"Dietmar - Tyme","startTime":1598.31,"endTime":1602.15,"body":"they actually sit with the team"},{"speaker":"Dietmar - Tyme","startTime":1602.42,"endTime":1605.63,"body":"when we roll out a new solution"},{"speaker":"Dietmar - Tyme","startTime":1602.42,"endTime":1605.63,"body":"into operations or into our"},{"speaker":"Dietmar - Tyme","startTime":1605.63,"endTime":1610.52,"body":"technology environment, and then"},{"speaker":"Dietmar - Tyme","startTime":1605.63,"endTime":1610.52,"body":"they actually sit and spend time"},{"speaker":"Dietmar - Tyme","startTime":1610.52,"endTime":1613.82,"body":"for a week or two with the teams"},{"speaker":"Dietmar - Tyme","startTime":1610.52,"endTime":1613.82,"body":"and go through them using that"},{"speaker":"Dietmar - Tyme","startTime":1614.03,"endTime":1617.15,"body":"that we actually get feedback"},{"speaker":"Dietmar - Tyme","startTime":1614.03,"endTime":1617.15,"body":"immediately in terms of what's"},{"speaker":"Dietmar - Tyme","startTime":1617.15,"endTime":1621.38,"body":"working what's not working for"},{"speaker":"Dietmar - Tyme","startTime":1617.15,"endTime":1621.38,"body":"that team. How can we improve"},{"speaker":"Dietmar - Tyme","startTime":1621.38,"endTime":1625.25,"body":"the solution to to make it"},{"speaker":"Dietmar - Tyme","startTime":1621.38,"endTime":1625.25,"body":"better, but also just to get"},{"speaker":"Dietmar - Tyme","startTime":1625.25,"endTime":1628.52,"body":"people over this initial hurdle"},{"speaker":"Dietmar - Tyme","startTime":1625.25,"endTime":1628.52,"body":"of start, start using it."},{"speaker":"Dietmar - Tyme","startTime":1629.51,"endTime":1637.73,"body":"Because the unfortunate reality"},{"speaker":"Dietmar - Tyme","startTime":1629.51,"endTime":1637.73,"body":"is, Chat GPT is very good at at"},{"speaker":"Dietmar - Tyme","startTime":1637.82,"endTime":1643.88,"body":"at many things. One of the"},{"speaker":"Dietmar - Tyme","startTime":1637.82,"endTime":1643.88,"body":"things is actually providing an"},{"speaker":"Dietmar - Tyme","startTime":1643.88,"endTime":1646.94,"body":"impressive but useless piece of"},{"speaker":"Dietmar - Tyme","startTime":1643.88,"endTime":1646.94,"body":"information which gives people a"},{"speaker":"Dietmar - Tyme","startTime":1646.94,"endTime":1650.0,"body":"false sense of what this"},{"speaker":"Dietmar - Tyme","startTime":1646.94,"endTime":1650.0,"body":"technology can do, because"},{"speaker":"Dietmar - Tyme","startTime":1650.09,"endTime":1653.78,"body":"everybody has played with"},{"speaker":"Dietmar - Tyme","startTime":1650.09,"endTime":1653.78,"body":"ChatGPT and say, write me a dog"},{"speaker":"Dietmar - Tyme","startTime":1653.78,"endTime":1657.05,"body":"about my company. Write me a"},{"speaker":"Dietmar - Tyme","startTime":1653.78,"endTime":1657.05,"body":"poem about my dog, or write me a"},{"speaker":"Dietmar - Tyme","startTime":1657.05,"endTime":1660.56,"body":"song about my company, and it"},{"speaker":"Dietmar - Tyme","startTime":1657.05,"endTime":1660.56,"body":"does a great job, and"},{"speaker":"Dietmar - Tyme","startTime":1660.56,"endTime":1663.65,"body":"everybody's got a big laugh. And"},{"speaker":"Dietmar - Tyme","startTime":1660.56,"endTime":1663.65,"body":"I think by just giving this"},{"speaker":"Dietmar - Tyme","startTime":1663.65,"endTime":1667.73,"body":"thing that one sentence, you are"},{"speaker":"Dietmar - Tyme","startTime":1663.65,"endTime":1667.73,"body":"going to get amazing output. But"},{"speaker":"Dietmar - Tyme","startTime":1667.73,"endTime":1669.98,"body":"you didn't ask it for something"},{"speaker":"Dietmar - Tyme","startTime":1667.73,"endTime":1669.98,"body":"very specific, right? You asked"},{"speaker":"Dietmar - Tyme","startTime":1669.98,"endTime":1673.43,"body":"it a very general question. And"},{"speaker":"Dietmar - Tyme","startTime":1669.98,"endTime":1673.43,"body":"if you just write a general poem"},{"speaker":"Dietmar - Tyme","startTime":1673.43,"endTime":1676.55,"body":"or song, it's fine, right? But"},{"speaker":"Dietmar - Tyme","startTime":1673.43,"endTime":1676.55,"body":"if you wanted to perform a very"},{"speaker":"Dietmar - Tyme","startTime":1676.55,"endTime":1680.33,"body":"specific task and get your very"},{"speaker":"Dietmar - Tyme","startTime":1676.55,"endTime":1680.33,"body":"specific outcome, you have to be"},{"speaker":"Dietmar - Tyme","startTime":1680.36,"endTime":1684.32,"body":"quite good, and have to refine"},{"speaker":"Dietmar - Tyme","startTime":1680.36,"endTime":1684.32,"body":"and improve how you engage with"},{"speaker":"Dietmar - Tyme","startTime":1684.32,"endTime":1687.68,"body":"this machine. And that's why"},{"speaker":"Dietmar - Tyme","startTime":1684.32,"endTime":1687.68,"body":"we've invested in these, these"},{"speaker":"Dietmar - Tyme","startTime":1687.71,"endTime":1692.21,"body":"AI adopters, to spend time with"},{"speaker":"Dietmar - Tyme","startTime":1687.71,"endTime":1692.21,"body":"teams, to also improve their"},{"speaker":"Dietmar - Tyme","startTime":1692.21,"endTime":1696.05,"body":"ability to engage with AI, to"},{"speaker":"Dietmar - Tyme","startTime":1692.21,"endTime":1696.05,"body":"get the most out of out of AI."},{"speaker":"Dietmar - Tyme","startTime":1696.08,"endTime":1698.9,"body":"Because the reality is, it's a"},{"speaker":"Dietmar - Tyme","startTime":1696.08,"endTime":1698.9,"body":"new skill that we all need to"},{"speaker":"Dietmar - Tyme","startTime":1698.96,"endTime":1702.05,"body":"learn. For some people, it's"},{"speaker":"Dietmar - Tyme","startTime":1698.96,"endTime":1702.05,"body":"more natural than others, but"},{"speaker":"Dietmar - Tyme","startTime":1702.05,"endTime":1705.68,"body":"ultimately, we need to get"},{"speaker":"Dietmar - Tyme","startTime":1702.05,"endTime":1705.68,"body":"people over that adoption curve"},{"speaker":"Dietmar - Tyme","startTime":1705.68,"endTime":1707.66,"body":"to drive that so that's"},{"speaker":"Dietmar - Tyme","startTime":1705.68,"endTime":1707.66,"body":"something that's given us"},{"speaker":"Dietmar - Tyme","startTime":1708.14,"endTime":1712.58,"body":"immense, immense value by by"},{"speaker":"Dietmar - Tyme","startTime":1708.14,"endTime":1712.58,"body":"investing in these individuals"},{"speaker":"Dietmar - Tyme","startTime":1712.58,"endTime":1716.12,"body":"that that spend time on the"},{"speaker":"Dietmar - Tyme","startTime":1712.58,"endTime":1716.12,"body":"ground to drive the adoption."},{"speaker":"Vanessa Kwan","startTime":1717.65,"endTime":1720.11,"body":"That's something"},{"speaker":"Vanessa Kwan","startTime":1717.65,"endTime":1720.11,"body":"very interesting, and I'm hoping"},{"speaker":"Vanessa Kwan","startTime":1720.11,"endTime":1722.6,"body":"that a lot of other"},{"speaker":"Vanessa Kwan","startTime":1720.11,"endTime":1722.6,"body":"organizations out there have"},{"speaker":"Vanessa Kwan","startTime":1722.66,"endTime":1725.51,"body":"either considered what you're"},{"speaker":"Vanessa Kwan","startTime":1722.66,"endTime":1725.51,"body":"doing or are already doing what"},{"speaker":"Vanessa Kwan","startTime":1725.51,"endTime":1728.48,"body":"you're doing. It seems like a"},{"speaker":"Vanessa Kwan","startTime":1725.51,"endTime":1728.48,"body":"good way to actually get real"},{"speaker":"Vanessa Kwan","startTime":1728.48,"endTime":1730.91,"body":"feedback on the ground in terms"},{"speaker":"Vanessa Kwan","startTime":1728.48,"endTime":1730.91,"body":"of what's working, what's not"},{"speaker":"Vanessa Kwan","startTime":1730.91,"endTime":1733.79,"body":"working, and like you mentioned,"},{"speaker":"Vanessa Kwan","startTime":1730.91,"endTime":1733.79,"body":"the kind of details or"},{"speaker":"Vanessa Kwan","startTime":1733.79,"endTime":1737.24,"body":"information that you have to fit"},{"speaker":"Vanessa Kwan","startTime":1733.79,"endTime":1737.24,"body":"Chat GPT, for instance, to get"},{"speaker":"Vanessa Kwan","startTime":1737.24,"endTime":1739.94,"body":"the results that you want. So I"},{"speaker":"Vanessa Kwan","startTime":1737.24,"endTime":1739.94,"body":"think that's something certainly"},{"speaker":"Vanessa Kwan","startTime":1739.94,"endTime":1743.33,"body":"very exciting for us to stay"},{"speaker":"Vanessa Kwan","startTime":1739.94,"endTime":1743.33,"body":"tuned to in the next 510, years"},{"speaker":"Vanessa Kwan","startTime":1743.33,"endTime":1746.45,"body":"to see where that will bring us."},{"speaker":"Vanessa Kwan","startTime":1743.33,"endTime":1746.45,"body":"You know, I think we've spoken a"},{"speaker":"Vanessa Kwan","startTime":1746.45,"endTime":1749.99,"body":"lot about data. We've spoken a"},{"speaker":"Vanessa Kwan","startTime":1746.45,"endTime":1749.99,"body":"bit about AI as well, but"},{"speaker":"Vanessa Kwan","startTime":1749.99,"endTime":1753.53,"body":"perhaps also looking at like the"},{"speaker":"Vanessa Kwan","startTime":1749.99,"endTime":1753.53,"body":"broader picture in terms of how"},{"speaker":"Vanessa Kwan","startTime":1753.74,"endTime":1757.97,"body":"technologies fall into time"},{"speaker":"Vanessa Kwan","startTime":1753.74,"endTime":1757.97,"body":"groups, larger business and"},{"speaker":"Vanessa Kwan","startTime":1757.97,"endTime":1762.32,"body":"innovation strategy. Could I"},{"speaker":"Vanessa Kwan","startTime":1757.97,"endTime":1762.32,"body":"also have you share a little bit"},{"speaker":"Vanessa Kwan","startTime":1762.32,"endTime":1766.28,"body":"more about what innovation mean"},{"speaker":"Vanessa Kwan","startTime":1762.32,"endTime":1766.28,"body":"to the time group, and how do"},{"speaker":"Vanessa Kwan","startTime":1766.28,"endTime":1770.06,"body":"you usually measure the success"},{"speaker":"Vanessa Kwan","startTime":1766.28,"endTime":1770.06,"body":"of those initiatives or efforts?"},{"speaker":"Dietmar - Tyme","startTime":1771.89,"endTime":1775.04,"body":"So there's,"},{"speaker":"Dietmar - Tyme","startTime":1771.89,"endTime":1775.04,"body":"there's obviously different,"},{"speaker":"Dietmar - Tyme","startTime":1775.19,"endTime":1780.98,"body":"different definitions of of"},{"speaker":"Dietmar - Tyme","startTime":1775.19,"endTime":1780.98,"body":"innovation, but how we like to"},{"speaker":"Dietmar - Tyme","startTime":1780.98,"endTime":1786.56,"body":"think and drive innovation is,"},{"speaker":"Dietmar - Tyme","startTime":1780.98,"endTime":1786.56,"body":"how do you find creative ways or"},{"speaker":"Dietmar - Tyme","startTime":1786.56,"endTime":1790.25,"body":"novel ways, or new ways to solve"},{"speaker":"Dietmar - Tyme","startTime":1786.56,"endTime":1790.25,"body":"a problem? This could be an"},{"speaker":"Dietmar - Tyme","startTime":1790.25,"endTime":1795.26,"body":"existing or an old problem, or"},{"speaker":"Dietmar - Tyme","startTime":1790.25,"endTime":1795.26,"body":"it could be a new problem, one"},{"speaker":"Dietmar - Tyme","startTime":1795.53,"endTime":1798.29,"body":"one of the things that we've"},{"speaker":"Dietmar - Tyme","startTime":1795.53,"endTime":1798.29,"body":"done, which is actually come out"},{"speaker":"Dietmar - Tyme","startTime":1798.29,"endTime":1802.16,"body":"of our dedicated. And ring fence"},{"speaker":"Dietmar - Tyme","startTime":1798.29,"endTime":1802.16,"body":"innovation lab. So we've got"},{"speaker":"Dietmar - Tyme","startTime":1802.16,"endTime":1805.43,"body":"somebody that heads up"},{"speaker":"Dietmar - Tyme","startTime":1802.16,"endTime":1805.43,"body":"innovation for us was our kiosk"},{"speaker":"Dietmar - Tyme","startTime":1805.43,"endTime":1809.36,"body":"and our kiosk model. So yes, we"},{"speaker":"Dietmar - Tyme","startTime":1805.43,"endTime":1809.36,"body":"are digital bank, but we've got"},{"speaker":"Dietmar - Tyme","startTime":1809.36,"endTime":1813.11,"body":"this, this, what we sometimes"},{"speaker":"Dietmar - Tyme","startTime":1809.36,"endTime":1813.11,"body":"call our phygital model, which"},{"speaker":"Dietmar - Tyme","startTime":1813.11,"endTime":1816.77,"body":"is a hybrid between digital and"},{"speaker":"Dietmar - Tyme","startTime":1813.11,"endTime":1816.77,"body":"physical, but we've also got a"},{"speaker":"Dietmar - Tyme","startTime":1816.77,"endTime":1821.51,"body":"physical kiosk where people can"},{"speaker":"Dietmar - Tyme","startTime":1816.77,"endTime":1821.51,"body":"can onboard, but also not just"},{"speaker":"Dietmar - Tyme","startTime":1821.51,"endTime":1825.74,"body":"open an account, but also within"},{"speaker":"Dietmar - Tyme","startTime":1821.51,"endTime":1825.74,"body":"two, three minutes of spending"},{"speaker":"Dietmar - Tyme","startTime":1825.74,"endTime":1828.41,"body":"the time to open an account,"},{"speaker":"Dietmar - Tyme","startTime":1825.74,"endTime":1828.41,"body":"which in itself is very, very"},{"speaker":"Dietmar - Tyme","startTime":1828.41,"endTime":1832.04,"body":"quick, you actually leave that"},{"speaker":"Dietmar - Tyme","startTime":1828.41,"endTime":1832.04,"body":"kiosk with a card that's live"},{"speaker":"Dietmar - Tyme","startTime":1832.04,"endTime":1834.11,"body":"and active. It's got your name,"},{"speaker":"Dietmar - Tyme","startTime":1832.04,"endTime":1834.11,"body":"account number. It's a"},{"speaker":"Dietmar - Tyme","startTime":1834.11,"endTime":1838.04,"body":"personalized card that you that"},{"speaker":"Dietmar - Tyme","startTime":1834.11,"endTime":1838.04,"body":"would normally take, you know, a"},{"speaker":"Dietmar - Tyme","startTime":1838.04,"endTime":1842.18,"body":"week to get posted by by most,"},{"speaker":"Dietmar - Tyme","startTime":1838.04,"endTime":1842.18,"body":"most other banks. So that's an"},{"speaker":"Dietmar - Tyme","startTime":1842.18,"endTime":1845.42,"body":"example of an existing problem"},{"speaker":"Dietmar - Tyme","startTime":1842.18,"endTime":1845.42,"body":"that we that we gave to our"},{"speaker":"Dietmar - Tyme","startTime":1845.42,"endTime":1848.12,"body":"innovation lab and said, How do"},{"speaker":"Dietmar - Tyme","startTime":1845.42,"endTime":1848.12,"body":"we think about customer"},{"speaker":"Dietmar - Tyme","startTime":1848.12,"endTime":1855.32,"body":"onboarding and card issuing in a"},{"speaker":"Dietmar - Tyme","startTime":1848.12,"endTime":1855.32,"body":"different, different way, and"},{"speaker":"Dietmar - Tyme","startTime":1855.32,"endTime":1862.25,"body":"and it's an example of something"},{"speaker":"Dietmar - Tyme","startTime":1855.32,"endTime":1862.25,"body":"that that's that's proven very"},{"speaker":"Dietmar - Tyme","startTime":1862.25,"endTime":1866.0,"body":"successful for us, because it"},{"speaker":"Dietmar - Tyme","startTime":1862.25,"endTime":1866.0,"body":"helped us actually broaden the"},{"speaker":"Dietmar - Tyme","startTime":1866.0,"endTime":1871.01,"body":"reach of our digital offering,"},{"speaker":"Dietmar - Tyme","startTime":1866.0,"endTime":1871.01,"body":"where we don't just service"},{"speaker":"Dietmar - Tyme","startTime":1871.01,"endTime":1875.3,"body":"people that are are completely"},{"speaker":"Dietmar - Tyme","startTime":1871.01,"endTime":1875.3,"body":"digital, native and completely"},{"speaker":"Dietmar - Tyme","startTime":1875.3,"endTime":1878.24,"body":"comfortable of only living in"},{"speaker":"Dietmar - Tyme","startTime":1875.3,"endTime":1878.24,"body":"the in the in the app world,"},{"speaker":"Dietmar - Tyme","startTime":1878.51,"endTime":1883.01,"body":"some People are still very"},{"speaker":"Dietmar - Tyme","startTime":1878.51,"endTime":1883.01,"body":"nervous of that and hesitant of"},{"speaker":"Dietmar - Tyme","startTime":1883.01,"endTime":1886.07,"body":"that, or some people just don't"},{"speaker":"Dietmar - Tyme","startTime":1883.01,"endTime":1886.07,"body":"trust technology. And if they"},{"speaker":"Dietmar - Tyme","startTime":1886.07,"endTime":1888.92,"body":"have a process to go through a"},{"speaker":"Dietmar - Tyme","startTime":1886.07,"endTime":1888.92,"body":"kiosk where there's a human to"},{"speaker":"Dietmar - Tyme","startTime":1888.92,"endTime":1891.38,"body":"assist them to and guide them"},{"speaker":"Dietmar - Tyme","startTime":1888.92,"endTime":1891.38,"body":"through this process and get"},{"speaker":"Dietmar - Tyme","startTime":1891.38,"endTime":1895.34,"body":"them up this digital curve, you"},{"speaker":"Dietmar - Tyme","startTime":1891.38,"endTime":1895.34,"body":"know, it's always been one of"},{"speaker":"Dietmar - Tyme","startTime":1895.34,"endTime":1898.85,"body":"our theories and beliefs, and"},{"speaker":"Dietmar - Tyme","startTime":1895.34,"endTime":1898.85,"body":"it's something that that's"},{"speaker":"Dietmar - Tyme","startTime":1898.85,"endTime":1902.93,"body":"proven itself to be quite"},{"speaker":"Dietmar - Tyme","startTime":1898.85,"endTime":1902.93,"body":"successful, that even if it is"},{"speaker":"Dietmar - Tyme","startTime":1903.32,"endTime":1908.42,"body":"successful, to onboard the"},{"speaker":"Dietmar - Tyme","startTime":1903.32,"endTime":1908.42,"body":"younger, more innovative"},{"speaker":"Dietmar - Tyme","startTime":1908.45,"endTime":1911.0,"body":"generation, how do we make sure"},{"speaker":"Dietmar - Tyme","startTime":1908.45,"endTime":1911.0,"body":"that we don't leave anybody"},{"speaker":"Dietmar - Tyme","startTime":1911.0,"endTime":1914.21,"body":"behind? Then we actually do have"},{"speaker":"Dietmar - Tyme","startTime":1911.0,"endTime":1914.21,"body":"a proposition that does cater"},{"speaker":"Dietmar - Tyme","startTime":1914.21,"endTime":1919.37,"body":"for the for the full for the"},{"speaker":"Dietmar - Tyme","startTime":1914.21,"endTime":1919.37,"body":"full population and demographics"},{"speaker":"Vanessa Kwan","startTime":1920.78,"endTime":1922.64,"body":"Understand. So"},{"speaker":"Vanessa Kwan","startTime":1920.78,"endTime":1922.64,"body":"when you talk about like the"},{"speaker":"Vanessa Kwan","startTime":1922.64,"endTime":1925.55,"body":"innovation lab, where you have a"},{"speaker":"Vanessa Kwan","startTime":1922.64,"endTime":1925.55,"body":"separate leader who leads that"},{"speaker":"Vanessa Kwan","startTime":1925.55,"endTime":1928.46,"body":"part, you also encourage the"},{"speaker":"Vanessa Kwan","startTime":1925.55,"endTime":1928.46,"body":"younger generation to solve"},{"speaker":"Vanessa Kwan","startTime":1928.67,"endTime":1931.85,"body":"either existing problems or new"},{"speaker":"Vanessa Kwan","startTime":1928.67,"endTime":1931.85,"body":"potential problems that this"},{"speaker":"Vanessa Kwan","startTime":1931.88,"endTime":1935.12,"body":"thing might happen, hopefully"},{"speaker":"Vanessa Kwan","startTime":1931.88,"endTime":1935.12,"body":"not. So that's how you kind of"},{"speaker":"Vanessa Kwan","startTime":1935.12,"endTime":1937.58,"body":"go about solving the different"},{"speaker":"Vanessa Kwan","startTime":1935.12,"endTime":1937.58,"body":"challenges and different"},{"speaker":"Vanessa Kwan","startTime":1937.58,"endTime":1938.45,"body":"problems understand."},{"speaker":"Dietmar - Tyme","startTime":1938.78,"endTime":1940.94,"body":"And I think the"},{"speaker":"Dietmar - Tyme","startTime":1938.78,"endTime":1940.94,"body":"other thing that's that's also"},{"speaker":"Dietmar - Tyme","startTime":1940.94,"endTime":1943.88,"body":"very important as part of that"},{"speaker":"Dietmar - Tyme","startTime":1940.94,"endTime":1943.88,"body":"process. Just the last thing I"},{"speaker":"Dietmar - Tyme","startTime":1943.88,"endTime":1946.64,"body":"want to add is, firstly, yes,"},{"speaker":"Dietmar - Tyme","startTime":1943.88,"endTime":1946.64,"body":"it's important that you"},{"speaker":"Dietmar - Tyme","startTime":1946.64,"endTime":1950.18,"body":"celebrate these successes. And"},{"speaker":"Dietmar - Tyme","startTime":1946.64,"endTime":1950.18,"body":"we've got the weekly all hands,"},{"speaker":"Dietmar - Tyme","startTime":1950.18,"endTime":1953.0,"body":"where the whole company comes"},{"speaker":"Dietmar - Tyme","startTime":1950.18,"endTime":1953.0,"body":"together every Monday morning."},{"speaker":"Dietmar - Tyme","startTime":1953.42,"endTime":1956.39,"body":"And, you know, apart from just"},{"speaker":"Dietmar - Tyme","startTime":1953.42,"endTime":1956.39,"body":"sharing information about where"},{"speaker":"Dietmar - Tyme","startTime":1956.39,"endTime":1960.86,"body":"the company is, or big"},{"speaker":"Dietmar - Tyme","startTime":1956.39,"endTime":1960.86,"body":"announcements, or people just"},{"speaker":"Dietmar - Tyme","startTime":1960.86,"endTime":1964.4,"body":"giving updates from different"},{"speaker":"Dietmar - Tyme","startTime":1960.86,"endTime":1964.4,"body":"teams, we also use that as a"},{"speaker":"Dietmar - Tyme","startTime":1964.4,"endTime":1969.38,"body":"platform to recognize people"},{"speaker":"Dietmar - Tyme","startTime":1964.4,"endTime":1969.38,"body":"that have solved problems in a"},{"speaker":"Dietmar - Tyme","startTime":1969.38,"endTime":1972.41,"body":"creative way. But the other"},{"speaker":"Dietmar - Tyme","startTime":1969.38,"endTime":1972.41,"body":"thing that I want to that that's"},{"speaker":"Dietmar - Tyme","startTime":1972.41,"endTime":1975.35,"body":"actually the more important"},{"speaker":"Dietmar - Tyme","startTime":1972.41,"endTime":1975.35,"body":"piece, is to also celebrate"},{"speaker":"Dietmar - Tyme","startTime":1975.35,"endTime":1982.49,"body":"failures, because that's how you"},{"speaker":"Dietmar - Tyme","startTime":1975.35,"endTime":1982.49,"body":"drive that culture of people not"},{"speaker":"Dietmar - Tyme","startTime":1982.49,"endTime":1986.03,"body":"being scared of experimenting."},{"speaker":"Dietmar - Tyme","startTime":1982.49,"endTime":1986.03,"body":"And I'm not saying you you"},{"speaker":"Dietmar - Tyme","startTime":1986.03,"endTime":1989.12,"body":"celebrate somebody that didn't"},{"speaker":"Dietmar - Tyme","startTime":1986.03,"endTime":1989.12,"body":"think through a problem, and I"},{"speaker":"Dietmar - Tyme","startTime":1989.12,"endTime":1991.55,"body":"just stumbled into something and"},{"speaker":"Dietmar - Tyme","startTime":1989.12,"endTime":1991.55,"body":"it didn't work because they"},{"speaker":"Dietmar - Tyme","startTime":1991.55,"endTime":1995.0,"body":"didn't apply their mind to it."},{"speaker":"Dietmar - Tyme","startTime":1991.55,"endTime":1995.0,"body":"But in a lot of cases, you"},{"speaker":"Dietmar - Tyme","startTime":1995.0,"endTime":1998.12,"body":"actually learn a lot more from"},{"speaker":"Dietmar - Tyme","startTime":1995.0,"endTime":1998.12,"body":"things that didn't work than"},{"speaker":"Dietmar - Tyme","startTime":1998.12,"endTime":2000.88,"body":"things that did work. Because"},{"speaker":"Dietmar - Tyme","startTime":1998.12,"endTime":2000.88,"body":"there's something that work. You"},{"speaker":"Dietmar - Tyme","startTime":2000.88,"endTime":2003.22,"body":"actually don't do a post mortem,"},{"speaker":"Dietmar - Tyme","startTime":2000.88,"endTime":2003.22,"body":"and sometimes you actually don't"},{"speaker":"Dietmar - Tyme","startTime":2003.22,"endTime":2006.28,"body":"know you just got lucky, and you"},{"speaker":"Dietmar - Tyme","startTime":2003.22,"endTime":2006.28,"body":"just go with it and and know"},{"speaker":"Dietmar - Tyme","startTime":2006.28,"endTime":2008.41,"body":"that when you need to take it to"},{"speaker":"Dietmar - Tyme","startTime":2006.28,"endTime":2008.41,"body":"the next step, you actually"},{"speaker":"Dietmar - Tyme","startTime":2008.41,"endTime":2011.23,"body":"don't know what to do, versus"},{"speaker":"Dietmar - Tyme","startTime":2008.41,"endTime":2011.23,"body":"when something didn't work, or"},{"speaker":"Dietmar - Tyme","startTime":2011.23,"endTime":2016.18,"body":"there was a failure, and, and,"},{"speaker":"Dietmar - Tyme","startTime":2011.23,"endTime":2016.18,"body":"and you don't blame a team that"},{"speaker":"Dietmar - Tyme","startTime":2016.18,"endTime":2019.0,"body":"you actually celebrate it in a"},{"speaker":"Dietmar - Tyme","startTime":2016.18,"endTime":2019.0,"body":"way where they share their"},{"speaker":"Dietmar - Tyme","startTime":2019.0,"endTime":2021.52,"body":"learnings and insights, and How"},{"speaker":"Dietmar - Tyme","startTime":2019.0,"endTime":2021.52,"body":"would they approach this problem"},{"speaker":"Dietmar - Tyme","startTime":2021.52,"endTime":2025.84,"body":"the next time? I think it's also"},{"speaker":"Dietmar - Tyme","startTime":2021.52,"endTime":2025.84,"body":"very, very important to drive an"},{"speaker":"Dietmar - Tyme","startTime":2025.84,"endTime":2032.65,"body":"innovative culture that people"},{"speaker":"Dietmar - Tyme","startTime":2025.84,"endTime":2032.65,"body":"are open and not scared to try"},{"speaker":"Dietmar - Tyme","startTime":2032.65,"endTime":2033.31,"body":"new things."},{"speaker":"Vanessa Kwan","startTime":2035.98,"endTime":2038.77,"body":"Understand and you"},{"speaker":"Vanessa Kwan","startTime":2035.98,"endTime":2038.77,"body":"know, going back to where we"},{"speaker":"Vanessa Kwan","startTime":2038.77,"endTime":2041.92,"body":"started off, this conversation"},{"speaker":"Vanessa Kwan","startTime":2038.77,"endTime":2041.92,"body":"was really looking at your role"},{"speaker":"Vanessa Kwan","startTime":2041.92,"endTime":2044.86,"body":"as the chief analytics officer"},{"speaker":"Vanessa Kwan","startTime":2041.92,"endTime":2044.86,"body":"for time group, and how you're"},{"speaker":"Vanessa Kwan","startTime":2044.86,"endTime":2048.46,"body":"currently structuring the data"},{"speaker":"Vanessa Kwan","startTime":2044.86,"endTime":2048.46,"body":"teams across the organization."},{"speaker":"Vanessa Kwan","startTime":2048.79,"endTime":2052.27,"body":"What were some of the initial"},{"speaker":"Vanessa Kwan","startTime":2048.79,"endTime":2052.27,"body":"considerations you have when it"},{"speaker":"Vanessa Kwan","startTime":2052.27,"endTime":2054.97,"body":"comes to like, say, building,"},{"speaker":"Vanessa Kwan","startTime":2052.27,"endTime":2054.97,"body":"or, for example, buying,"},{"speaker":"Vanessa Kwan","startTime":2055.0,"endTime":2058.36,"body":"outsourcing different technology"},{"speaker":"Vanessa Kwan","startTime":2055.0,"endTime":2058.36,"body":"developments? You know, we"},{"speaker":"Vanessa Kwan","startTime":2058.36,"endTime":2061.21,"body":"understand also that that's"},{"speaker":"Vanessa Kwan","startTime":2058.36,"endTime":2061.21,"body":"TymeX that operates out of"},{"speaker":"Vanessa Kwan","startTime":2061.21,"endTime":2065.74,"body":"Vietnam. So are there certain"},{"speaker":"Vanessa Kwan","startTime":2061.21,"endTime":2065.74,"body":"situations or circumstances"},{"speaker":"Vanessa Kwan","startTime":2065.74,"endTime":2067.99,"body":"where you would consider one"},{"speaker":"Vanessa Kwan","startTime":2065.74,"endTime":2067.99,"body":"over the other?"},{"speaker":"Dietmar - Tyme","startTime":2070.18,"endTime":2074.74,"body":"Yeah, so that's"},{"speaker":"Dietmar - Tyme","startTime":2070.18,"endTime":2074.74,"body":"a very good, good question,"},{"speaker":"Dietmar - Tyme","startTime":2075.1,"endTime":2079.12,"body":"because the reality is, by"},{"speaker":"Dietmar - Tyme","startTime":2075.1,"endTime":2079.12,"body":"partnering and outsourcing, in"},{"speaker":"Dietmar - Tyme","startTime":2079.12,"endTime":2085.48,"body":"many instances, it's a great"},{"speaker":"Dietmar - Tyme","startTime":2079.12,"endTime":2085.48,"body":"accelerator. But if you, there's"},{"speaker":"Dietmar - Tyme","startTime":2085.48,"endTime":2088.45,"body":"also downside to if you, if you"},{"speaker":"Dietmar - Tyme","startTime":2085.48,"endTime":2088.45,"body":"scale really quickly and you"},{"speaker":"Dietmar - Tyme","startTime":2088.45,"endTime":2092.68,"body":"grow very fast, is that in many"},{"speaker":"Dietmar - Tyme","startTime":2088.45,"endTime":2092.68,"body":"instances, you get to a point"},{"speaker":"Dietmar - Tyme","startTime":2092.68,"endTime":2096.73,"body":"where you outgrow these, these,"},{"speaker":"Dietmar - Tyme","startTime":2092.68,"endTime":2096.73,"body":"these Venus, that they can't"},{"speaker":"Dietmar - Tyme","startTime":2096.76,"endTime":2101.98,"body":"keep up. You know, our business."},{"speaker":"Dietmar - Tyme","startTime":2096.76,"endTime":2101.98,"body":"That, you know, we launched in"},{"speaker":"Dietmar - Tyme","startTime":2101.98,"endTime":2105.76,"body":"South Africa in 2019 and october"},{"speaker":"Dietmar - Tyme","startTime":2101.98,"endTime":2105.76,"body":"2022, we launched the bank in"},{"speaker":"Dietmar - Tyme","startTime":2105.76,"endTime":2109.24,"body":"the Philippines, and we've got"},{"speaker":"Dietmar - Tyme","startTime":2105.76,"endTime":2109.24,"body":"15 million customers. So it"},{"speaker":"Dietmar - Tyme","startTime":2109.24,"endTime":2113.77,"body":"scaled really quickly and and"},{"speaker":"Dietmar - Tyme","startTime":2109.24,"endTime":2113.77,"body":"unfortunately, many of the"},{"speaker":"Dietmar - Tyme","startTime":2113.77,"endTime":2116.53,"body":"vendors that we used in the"},{"speaker":"Dietmar - Tyme","startTime":2113.77,"endTime":2116.53,"body":"early days did not, did not keep"},{"speaker":"Dietmar - Tyme","startTime":2116.92,"endTime":2120.55,"body":"pace. So a lot of things we had"},{"speaker":"Dietmar - Tyme","startTime":2116.92,"endTime":2120.55,"body":"to, had to bring in house, and"},{"speaker":"Dietmar - Tyme","startTime":2120.55,"endTime":2125.86,"body":"anything that's critical to"},{"speaker":"Dietmar - Tyme","startTime":2120.55,"endTime":2125.86,"body":"customer experience, so making"},{"speaker":"Dietmar - Tyme","startTime":2125.86,"endTime":2128.26,"body":"sure that the app is up and"},{"speaker":"Dietmar - Tyme","startTime":2125.86,"endTime":2128.26,"body":"running, making sure that this"},{"speaker":"Dietmar - Tyme","startTime":2128.26,"endTime":2132.85,"body":"transaction performs in real"},{"speaker":"Dietmar - Tyme","startTime":2128.26,"endTime":2132.85,"body":"time, all of those things we"},{"speaker":"Dietmar - Tyme","startTime":2132.85,"endTime":2135.43,"body":"want to make sure that we've got"},{"speaker":"Dietmar - Tyme","startTime":2132.85,"endTime":2135.43,"body":"the control and manage on that,"},{"speaker":"Dietmar - Tyme","startTime":2135.43,"endTime":2138.94,"body":"that we're not dependent on a"},{"speaker":"Dietmar - Tyme","startTime":2135.43,"endTime":2138.94,"body":"third party as much as much as"},{"speaker":"Dietmar - Tyme","startTime":2138.94,"endTime":2142.3,"body":"we can. But there are instances"},{"speaker":"Dietmar - Tyme","startTime":2138.94,"endTime":2142.3,"body":"where we've partnered with"},{"speaker":"Dietmar - Tyme","startTime":2142.3,"endTime":2145.63,"body":"vendor that vendors that have"},{"speaker":"Dietmar - Tyme","startTime":2142.3,"endTime":2145.63,"body":"just been absolutely fantastic."},{"speaker":"Dietmar - Tyme","startTime":2146.08,"endTime":2153.37,"body":"For example, we fully running on"},{"speaker":"Dietmar - Tyme","startTime":2146.08,"endTime":2153.37,"body":"Cloud, we AWS, run and do"},{"speaker":"Dietmar - Tyme","startTime":2153.37,"endTime":2157.84,"body":"everything in AWS, and we would"},{"speaker":"Dietmar - Tyme","startTime":2153.37,"endTime":2157.84,"body":"not have been able to scale at"},{"speaker":"Dietmar - Tyme","startTime":2157.84,"endTime":2162.55,"body":"the rate that we've done without"},{"speaker":"Dietmar - Tyme","startTime":2157.84,"endTime":2162.55,"body":"having them as a partner and"},{"speaker":"Dietmar - Tyme","startTime":2162.55,"endTime":2165.25,"body":"being in the cloud. And if we"},{"speaker":"Dietmar - Tyme","startTime":2162.55,"endTime":2165.25,"body":"had to physically buy and"},{"speaker":"Dietmar - Tyme","startTime":2165.25,"endTime":2169.57,"body":"procure physical infrastructure"},{"speaker":"Dietmar - Tyme","startTime":2165.25,"endTime":2169.57,"body":"to keep up with with the pace of"},{"speaker":"Dietmar - Tyme","startTime":2169.57,"endTime":2174.25,"body":"how our customers transactions"},{"speaker":"Dietmar - Tyme","startTime":2169.57,"endTime":2174.25,"body":"grew, we would not have been"},{"speaker":"Dietmar - Tyme","startTime":2174.28,"endTime":2178.63,"body":"able, able to keep up. So, so"},{"speaker":"Dietmar - Tyme","startTime":2174.28,"endTime":2178.63,"body":"that's been a been a huge"},{"speaker":"Dietmar - Tyme","startTime":2178.63,"endTime":2181.21,"body":"advantage for us, that sort of"},{"speaker":"Dietmar - Tyme","startTime":2178.63,"endTime":2181.21,"body":"at the time that we launched"},{"speaker":"Dietmar - Tyme","startTime":2181.21,"endTime":2184.09,"body":"was, was when, when cloud"},{"speaker":"Dietmar - Tyme","startTime":2181.21,"endTime":2184.09,"body":"started maturing, and we could"},{"speaker":"Dietmar - Tyme","startTime":2184.09,"endTime":2188.41,"body":"leverage and take advantage of"},{"speaker":"Dietmar - Tyme","startTime":2184.09,"endTime":2188.41,"body":"that, and then also in the"},{"speaker":"Dietmar - Tyme","startTime":2188.41,"endTime":2193.6,"body":"analytics space. We've we've had"},{"speaker":"Dietmar - Tyme","startTime":2188.41,"endTime":2193.6,"body":"a great partnership with, with"},{"speaker":"Dietmar - Tyme","startTime":2193.63,"endTime":2197.05,"body":"with Databricks. So we use"},{"speaker":"Dietmar - Tyme","startTime":2193.63,"endTime":2197.05,"body":"Databricks as not just our"},{"speaker":"Dietmar - Tyme","startTime":2197.05,"endTime":2200.83,"body":"analytics workbench, but we also"},{"speaker":"Dietmar - Tyme","startTime":2197.05,"endTime":2200.83,"body":"use it for all our data"},{"speaker":"Dietmar - Tyme","startTime":2200.83,"endTime":2205.06,"body":"engineering workloads we used as"},{"speaker":"Dietmar - Tyme","startTime":2200.83,"endTime":2205.06,"body":"a data warehouse, and what"},{"speaker":"Dietmar - Tyme","startTime":2205.06,"endTime":2209.5,"body":"that's really enabled us and"},{"speaker":"Dietmar - Tyme","startTime":2205.06,"endTime":2209.5,"body":"empowered us to do is by using"},{"speaker":"Dietmar - Tyme","startTime":2209.5,"endTime":2214.45,"body":"them as a as a partner, it takes"},{"speaker":"Dietmar - Tyme","startTime":2209.5,"endTime":2214.45,"body":"away all the worries that we are"},{"speaker":"Dietmar - Tyme","startTime":2214.45,"endTime":2220.24,"body":"to do and focus on the base"},{"speaker":"Dietmar - Tyme","startTime":2214.45,"endTime":2220.24,"body":"layer of is the data available."},{"speaker":"Dietmar - Tyme","startTime":2220.27,"endTime":2224.89,"body":"Are the servers up and running"},{"speaker":"Dietmar - Tyme","startTime":2220.27,"endTime":2224.89,"body":"is the data indexed? All of that"},{"speaker":"Dietmar - Tyme","startTime":2224.89,"endTime":2227.32,"body":"just happens automatically, and"},{"speaker":"Dietmar - Tyme","startTime":2224.89,"endTime":2227.32,"body":"all we have to do is we can"},{"speaker":"Dietmar - Tyme","startTime":2227.32,"endTime":2229.81,"body":"worry about solving business"},{"speaker":"Dietmar - Tyme","startTime":2227.32,"endTime":2229.81,"body":"problems. So we've got an"},{"speaker":"Dietmar - Tyme","startTime":2229.81,"endTime":2233.29,"body":"engineering team that has to"},{"speaker":"Dietmar - Tyme","startTime":2229.81,"endTime":2233.29,"body":"focus on being world class at"},{"speaker":"Dietmar - Tyme","startTime":2233.29,"endTime":2237.34,"body":"ingesting data, because, as I"},{"speaker":"Dietmar - Tyme","startTime":2233.29,"endTime":2237.34,"body":"mentioned, being a technology"},{"speaker":"Dietmar - Tyme","startTime":2237.34,"endTime":2240.58,"body":"driven company, one of the"},{"speaker":"Dietmar - Tyme","startTime":2237.34,"endTime":2240.58,"body":"things that our CTO is always"},{"speaker":"Dietmar - Tyme","startTime":2240.58,"endTime":2245.56,"body":"very excited to share and tell"},{"speaker":"Dietmar - Tyme","startTime":2240.58,"endTime":2245.56,"body":"people is that on good days, we"},{"speaker":"Dietmar - Tyme","startTime":2245.56,"endTime":2251.26,"body":"release 30 to 50 new production"},{"speaker":"Dietmar - Tyme","startTime":2245.56,"endTime":2251.26,"body":"releases per week, and sometimes"},{"speaker":"Dietmar - Tyme","startTime":2251.26,"endTime":2255.64,"body":"we even do that on a day. We"},{"speaker":"Dietmar - Tyme","startTime":2251.26,"endTime":2255.64,"body":"sounds amazing, but if you the"},{"speaker":"Dietmar - Tyme","startTime":2255.64,"endTime":2258.73,"body":"data team, you can imagine that"},{"speaker":"Dietmar - Tyme","startTime":2255.64,"endTime":2258.73,"body":"every change that you make to an"},{"speaker":"Dietmar - Tyme","startTime":2258.73,"endTime":2263.29,"body":"IT system has an impact on the"},{"speaker":"Dietmar - Tyme","startTime":2258.73,"endTime":2263.29,"body":"back end system, so the datas"},{"speaker":"Dietmar - Tyme","startTime":2263.29,"endTime":2266.56,"body":"that we see either the databases"},{"speaker":"Dietmar - Tyme","startTime":2263.29,"endTime":2266.56,"body":"or the information that goes"},{"speaker":"Dietmar - Tyme","startTime":2266.56,"endTime":2270.01,"body":"into a database, so having the"},{"speaker":"Dietmar - Tyme","startTime":2266.56,"endTime":2270.01,"body":"ability to adjust and compensate"},{"speaker":"Dietmar - Tyme","startTime":2270.01,"endTime":2272.74,"body":"for that and still be able to"},{"speaker":"Dietmar - Tyme","startTime":2270.01,"endTime":2272.74,"body":"consume that information and"},{"speaker":"Dietmar - Tyme","startTime":2272.74,"endTime":2276.13,"body":"still provide the insights. So"},{"speaker":"Dietmar - Tyme","startTime":2272.74,"endTime":2276.13,"body":"we, you know, we have, we had to"},{"speaker":"Dietmar - Tyme","startTime":2276.13,"endTime":2279.88,"body":"build a world class capability"},{"speaker":"Dietmar - Tyme","startTime":2276.13,"endTime":2279.88,"body":"of ingesting data, but then"},{"speaker":"Dietmar - Tyme","startTime":2279.88,"endTime":2284.38,"body":"managing that infrastructure"},{"speaker":"Dietmar - Tyme","startTime":2279.88,"endTime":2284.38,"body":"layer, we don't have to focus"},{"speaker":"Dietmar - Tyme","startTime":2284.38,"endTime":2287.29,"body":"on, and then we can just focus"},{"speaker":"Dietmar - Tyme","startTime":2284.38,"endTime":2287.29,"body":"them on, on solving business"},{"speaker":"Dietmar - Tyme","startTime":2287.29,"endTime":2290.92,"body":"problems, driving insights,"},{"speaker":"Dietmar - Tyme","startTime":2287.29,"endTime":2290.92,"body":"building models, serving the"},{"speaker":"Dietmar - Tyme","startTime":2290.92,"endTime":2296.11,"body":"models, on, on, on that"},{"speaker":"Dietmar - Tyme","startTime":2290.92,"endTime":2296.11,"body":"platform. So I think in in"},{"speaker":"Dietmar - Tyme","startTime":2296.11,"endTime":2300.13,"body":"general, we've we've been burnt"},{"speaker":"Dietmar - Tyme","startTime":2296.11,"endTime":2300.13,"body":"a lot by by by many of our"},{"speaker":"Dietmar - Tyme","startTime":2300.13,"endTime":2302.71,"body":"technology partners, but they've"},{"speaker":"Dietmar - Tyme","startTime":2300.13,"endTime":2302.71,"body":"been a handful that have, that"},{"speaker":"Dietmar - Tyme","startTime":2302.71,"endTime":2307.63,"body":"have that have been, been been"},{"speaker":"Dietmar - Tyme","startTime":2302.71,"endTime":2307.63,"body":"been absolute superstars in in"},{"speaker":"Dietmar - Tyme","startTime":2307.63,"endTime":2310.57,"body":"helping us along this along this"},{"speaker":"Dietmar - Tyme","startTime":2307.63,"endTime":2310.57,"body":"journey."},{"speaker":"Vanessa Kwan","startTime":2311.74,"endTime":2313.54,"body":"It's good to hear"},{"speaker":"Vanessa Kwan","startTime":2311.74,"endTime":2313.54,"body":"that even though there were,"},{"speaker":"Vanessa Kwan","startTime":2314.11,"endTime":2316.39,"body":"there were some challenges that"},{"speaker":"Vanessa Kwan","startTime":2314.11,"endTime":2316.39,"body":"you faced, at least you managed"},{"speaker":"Vanessa Kwan","startTime":2316.39,"endTime":2319.66,"body":"to find partners like AWS,"},{"speaker":"Vanessa Kwan","startTime":2316.39,"endTime":2319.66,"body":"Databricks, who have managed to"},{"speaker":"Vanessa Kwan","startTime":2319.69,"endTime":2323.59,"body":"add value and help you scale as"},{"speaker":"Vanessa Kwan","startTime":2319.69,"endTime":2323.59,"body":"quickly as you did. You know,"},{"speaker":"Vanessa Kwan","startTime":2323.59,"endTime":2326.89,"body":"it's really good, really"},{"speaker":"Vanessa Kwan","startTime":2323.59,"endTime":2326.89,"body":"fascinating to hear about time's"},{"speaker":"Vanessa Kwan","startTime":2326.89,"endTime":2330.04,"body":"journey and approach to"},{"speaker":"Vanessa Kwan","startTime":2326.89,"endTime":2330.04,"body":"innovation to technology as"},{"speaker":"Vanessa Kwan","startTime":2330.04,"endTime":2333.37,"body":"well. And as we wrap up our"},{"speaker":"Vanessa Kwan","startTime":2330.04,"endTime":2333.37,"body":"conversation today, you know, I"},{"speaker":"Vanessa Kwan","startTime":2333.37,"endTime":2337.3,"body":"wanted to look a little bit more"},{"speaker":"Vanessa Kwan","startTime":2333.37,"endTime":2337.3,"body":"into the future and explore some"},{"speaker":"Vanessa Kwan","startTime":2337.3,"endTime":2342.1,"body":"of the broader industry trends."},{"speaker":"Vanessa Kwan","startTime":2337.3,"endTime":2342.1,"body":"You know, in your opinion, what"},{"speaker":"Vanessa Kwan","startTime":2342.19,"endTime":2347.68,"body":"areas within AI are you"},{"speaker":"Vanessa Kwan","startTime":2342.19,"endTime":2347.68,"body":"personally excited number one in"},{"speaker":"Vanessa Kwan","startTime":2347.68,"endTime":2350.8,"body":"Vietnam, regionally, in ASEAN?."},{"speaker":"Vanessa Kwan","startTime":2347.68,"endTime":2350.8,"body":"And then, of course, you're"},{"speaker":"Vanessa Kwan","startTime":2350.8,"endTime":2354.01,"body":"based out of Germany, globally."},{"speaker":"Vanessa Kwan","startTime":2350.8,"endTime":2354.01,"body":"What are some of the trends,"},{"speaker":"Vanessa Kwan","startTime":2354.01,"endTime":2355.03,"body":"perspectives you're seeing?"},{"speaker":"Dietmar - Tyme","startTime":2357.88,"endTime":2361.87,"body":"If I focus"},{"speaker":"Dietmar - Tyme","startTime":2357.88,"endTime":2361.87,"body":"specifically on on, on Vietnam."},{"speaker":"Dietmar - Tyme","startTime":2361.87,"endTime":2367.48,"body":"The one thing that excites me"},{"speaker":"Dietmar - Tyme","startTime":2361.87,"endTime":2367.48,"body":"about Vietnam is the the"},{"speaker":"Dietmar - Tyme","startTime":2367.48,"endTime":2370.51,"body":"approach that the government has"},{"speaker":"Dietmar - Tyme","startTime":2367.48,"endTime":2370.51,"body":"taken in that environment. And I"},{"speaker":"Dietmar - Tyme","startTime":2370.51,"endTime":2372.79,"body":"think you know, if you were to"},{"speaker":"Dietmar - Tyme","startTime":2370.51,"endTime":2372.79,"body":"just look at some of the recent"},{"speaker":"Dietmar - Tyme","startTime":2372.79,"endTime":2378.88,"body":"news releases, how they focusing"},{"speaker":"Dietmar - Tyme","startTime":2372.79,"endTime":2378.88,"body":"on chip manufacturing and how"},{"speaker":"Dietmar - Tyme","startTime":2378.88,"endTime":2383.2,"body":"they've invested and"},{"speaker":"Dietmar - Tyme","startTime":2378.88,"endTime":2383.2,"body":"incentivized not just their own"},{"speaker":"Dietmar - Tyme","startTime":2383.2,"endTime":2385.69,"body":"investment, but external"},{"speaker":"Dietmar - Tyme","startTime":2383.2,"endTime":2385.69,"body":"investment in in that"},{"speaker":"Dietmar - Tyme","startTime":2385.69,"endTime":2393.55,"body":"environment, as well as driving"},{"speaker":"Dietmar - Tyme","startTime":2385.69,"endTime":2393.55,"body":"a lot of these big players and"},{"speaker":"Dietmar - Tyme","startTime":2393.55,"endTime":2395.86,"body":"collaborating with them. I think"},{"speaker":"Dietmar - Tyme","startTime":2393.55,"endTime":2395.86,"body":"on the fifth of December, there"},{"speaker":"Dietmar - Tyme","startTime":2395.86,"endTime":2400.27,"body":"was a there was a release of a"},{"speaker":"Dietmar - Tyme","startTime":2395.86,"endTime":2400.27,"body":"joint partnership between in the"},{"speaker":"Dietmar - Tyme","startTime":2400.27,"endTime":2403.39,"body":"Vietnamese government and the"},{"speaker":"Dietmar - Tyme","startTime":2400.27,"endTime":2403.39,"body":"video, where they not just"},{"speaker":"Dietmar - Tyme","startTime":2403.39,"endTime":2408.01,"body":"setting up a AI data center, but"},{"speaker":"Dietmar - Tyme","startTime":2403.39,"endTime":2408.01,"body":"also AI research facility in the"},{"speaker":"Dietmar - Tyme","startTime":2408.01,"endTime":2410.89,"body":"Philippines, which is in the"},{"speaker":"Dietmar - Tyme","startTime":2408.01,"endTime":2410.89,"body":"Philippines and Vietnam, which"},{"speaker":"Dietmar - Tyme","startTime":2410.89,"endTime":2415.75,"body":"is a joint venture between the"},{"speaker":"Dietmar - Tyme","startTime":2410.89,"endTime":2415.75,"body":"the Vietnamese government. And"},{"speaker":"Dietmar - Tyme","startTime":2415.75,"endTime":2421.0,"body":"the video, so that government"},{"speaker":"Dietmar - Tyme","startTime":2415.75,"endTime":2421.0,"body":"being so proactive and pushing"},{"speaker":"Dietmar - Tyme","startTime":2421.0,"endTime":2426.04,"body":"that, I think, is extremely"},{"speaker":"Dietmar - Tyme","startTime":2421.0,"endTime":2426.04,"body":"positive. And then the other"},{"speaker":"Dietmar - Tyme","startTime":2426.04,"endTime":2428.86,"body":"thing that they've not done,"},{"speaker":"Dietmar - Tyme","startTime":2426.04,"endTime":2428.86,"body":"which you which you do see in"},{"speaker":"Dietmar - Tyme","startTime":2429.04,"endTime":2432.76,"body":"other geographies, is that"},{"speaker":"Dietmar - Tyme","startTime":2429.04,"endTime":2432.76,"body":"they've become too overbearing"},{"speaker":"Dietmar - Tyme","startTime":2432.76,"endTime":2435.88,"body":"too quickly with regulation,"},{"speaker":"Dietmar - Tyme","startTime":2432.76,"endTime":2435.88,"body":"where they try to regulate, AI"},{"speaker":"Dietmar - Tyme","startTime":2435.88,"endTime":2439.3,"body":"too quickly, where, yes,"},{"speaker":"Dietmar - Tyme","startTime":2435.88,"endTime":2439.3,"body":"obviously you need to have"},{"speaker":"Dietmar - Tyme","startTime":2439.33,"endTime":2442.15,"body":"regulation. You can't just have"},{"speaker":"Dietmar - Tyme","startTime":2439.33,"endTime":2442.15,"body":"people do whatever they want"},{"speaker":"Dietmar - Tyme","startTime":2442.42,"endTime":2446.56,"body":"without without any guidance,"},{"speaker":"Dietmar - Tyme","startTime":2442.42,"endTime":2446.56,"body":"but also you don't want to be"},{"speaker":"Dietmar - Tyme","startTime":2446.62,"endTime":2449.5,"body":"too over. You don't want to push"},{"speaker":"Dietmar - Tyme","startTime":2446.62,"endTime":2449.5,"body":"it too far, too quickly, to"},{"speaker":"Dietmar - Tyme","startTime":2449.5,"endTime":2453.7,"body":"stifle innovation. So that's the"},{"speaker":"Dietmar - Tyme","startTime":2449.5,"endTime":2453.7,"body":"thing in sort of the Asian"},{"speaker":"Dietmar - Tyme","startTime":2453.85,"endTime":2460.33,"body":"countries, that really excites"},{"speaker":"Dietmar - Tyme","startTime":2453.85,"endTime":2460.33,"body":"me about how they will embrace"},{"speaker":"Dietmar - Tyme","startTime":2460.81,"endTime":2465.13,"body":"and honestly, have the"},{"speaker":"Dietmar - Tyme","startTime":2460.81,"endTime":2465.13,"body":"opportunity to leapfrog other"},{"speaker":"Dietmar - Tyme","startTime":2465.16,"endTime":2468.7,"body":"geographies that have taken"},{"speaker":"Dietmar - Tyme","startTime":2465.16,"endTime":2468.7,"body":"different, different approaches."},{"speaker":"Dietmar - Tyme","startTime":2469.54,"endTime":2473.08,"body":"You know, there's this really"},{"speaker":"Dietmar - Tyme","startTime":2469.54,"endTime":2473.08,"body":"good education systems in in the"},{"speaker":"Dietmar - Tyme","startTime":2473.08,"endTime":2477.82,"body":"Asian countries, there's high"},{"speaker":"Dietmar - Tyme","startTime":2473.08,"endTime":2477.82,"body":"digital adoption, together with"},{"speaker":"Dietmar - Tyme","startTime":2477.82,"endTime":2480.13,"body":"how the governments have"},{"speaker":"Dietmar - Tyme","startTime":2477.82,"endTime":2480.13,"body":"embraced, you know, I've"},{"speaker":"Dietmar - Tyme","startTime":2480.13,"endTime":2481.99,"body":"mentioned the Vietnamese"},{"speaker":"Dietmar - Tyme","startTime":2480.13,"endTime":2481.99,"body":"government, but they're not the"},{"speaker":"Dietmar - Tyme","startTime":2481.99,"endTime":2486.31,"body":"only one. And just how it's"},{"speaker":"Dietmar - Tyme","startTime":2481.99,"endTime":2486.31,"body":"being embraced, I think it's"},{"speaker":"Dietmar - Tyme","startTime":2486.31,"endTime":2489.16,"body":"going to, going to set up those"},{"speaker":"Dietmar - Tyme","startTime":2486.31,"endTime":2489.16,"body":"populations in in really good"},{"speaker":"Dietmar - Tyme","startTime":2489.16,"endTime":2493.42,"body":"stead to not just to keep up"},{"speaker":"Dietmar - Tyme","startTime":2489.16,"endTime":2493.42,"body":"with where, where the world is"},{"speaker":"Dietmar - Tyme","startTime":2493.42,"endTime":2498.82,"body":"moving, but to actually take"},{"speaker":"Dietmar - Tyme","startTime":2493.42,"endTime":2498.82,"body":"advantage and and and ultimately"},{"speaker":"Dietmar - Tyme","startTime":2498.82,"endTime":2505.03,"body":"become leaders, leaders in that"},{"speaker":"Dietmar - Tyme","startTime":2498.82,"endTime":2505.03,"body":"environment, yeah, because this,"},{"speaker":"Dietmar - Tyme","startTime":2505.03,"endTime":2509.47,"body":"this ultimately is, is, is very"},{"speaker":"Dietmar - Tyme","startTime":2505.03,"endTime":2509.47,"body":"much still a place of of"},{"speaker":"Dietmar - Tyme","startTime":2509.5,"endTime":2513.34,"body":"innovation, where people need to"},{"speaker":"Dietmar - Tyme","startTime":2509.5,"endTime":2513.34,"body":"experiment and understand and"},{"speaker":"Dietmar - Tyme","startTime":2513.34,"endTime":2517.75,"body":"they need to be be given that"},{"speaker":"Dietmar - Tyme","startTime":2513.34,"endTime":2517.75,"body":"that freedom to do that,"},{"speaker":"Dietmar - Tyme","startTime":2518.05,"endTime":2520.48,"body":"obviously you need to still"},{"speaker":"Dietmar - Tyme","startTime":2518.05,"endTime":2520.48,"body":"protect your population. And"},{"speaker":"Dietmar - Tyme","startTime":2520.48,"endTime":2523.6,"body":"make sure that you still have"},{"speaker":"Dietmar - Tyme","startTime":2520.48,"endTime":2523.6,"body":"the right guardrails, but then"},{"speaker":"Dietmar - Tyme","startTime":2523.6,"endTime":2527.23,"body":"also just embrace that the"},{"speaker":"Dietmar - Tyme","startTime":2523.6,"endTime":2527.23,"body":"technology is there for the"},{"speaker":"Dietmar - Tyme","startTime":2527.23,"endTime":2529.93,"body":"people to do it, that you've got"},{"speaker":"Dietmar - Tyme","startTime":2527.23,"endTime":2529.93,"body":"the data centers, you've got the"},{"speaker":"Dietmar - Tyme","startTime":2529.93,"endTime":2534.4,"body":"research facilities. So, so just"},{"speaker":"Dietmar - Tyme","startTime":2529.93,"endTime":2534.4,"body":"looking at that in in those"},{"speaker":"Dietmar - Tyme","startTime":2534.4,"endTime":2536.89,"body":"markets, for me, is very, very"},{"speaker":"Dietmar - Tyme","startTime":2534.4,"endTime":2536.89,"body":"exciting."},{"speaker":"Vanessa Kwan","startTime":2538.09,"endTime":2540.31,"body":"Understand, I"},{"speaker":"Vanessa Kwan","startTime":2538.09,"endTime":2540.31,"body":"think, not only AI developments,"},{"speaker":"Vanessa Kwan","startTime":2540.31,"endTime":2543.58,"body":"but like you rightly pointed"},{"speaker":"Vanessa Kwan","startTime":2540.31,"endTime":2543.58,"body":"out, AI governance, AI"},{"speaker":"Vanessa Kwan","startTime":2543.58,"endTime":2547.06,"body":"regulations, is also certainly"},{"speaker":"Vanessa Kwan","startTime":2543.58,"endTime":2547.06,"body":"something that we see are"},{"speaker":"Vanessa Kwan","startTime":2547.06,"endTime":2549.55,"body":"lacking in this part of the"},{"speaker":"Vanessa Kwan","startTime":2547.06,"endTime":2549.55,"body":"region, but certainly something"},{"speaker":"Vanessa Kwan","startTime":2549.55,"endTime":2553.0,"body":"that we are all looking forward"},{"speaker":"Vanessa Kwan","startTime":2549.55,"endTime":2553.0,"body":"to very much. Ditma Bo, thank"},{"speaker":"Vanessa Kwan","startTime":2553.0,"endTime":2555.46,"body":"you very much for sharing your"},{"speaker":"Vanessa Kwan","startTime":2553.0,"endTime":2555.46,"body":"valuable insights and"},{"speaker":"Vanessa Kwan","startTime":2555.46,"endTime":2559.57,"body":"experiences with us today. I do"},{"speaker":"Vanessa Kwan","startTime":2555.46,"endTime":2559.57,"body":"hope that the audience here do"},{"speaker":"Vanessa Kwan","startTime":2559.57,"endTime":2562.45,"body":"take away a lot of key pointers"},{"speaker":"Vanessa Kwan","startTime":2559.57,"endTime":2562.45,"body":"that you shared with them in"},{"speaker":"Vanessa Kwan","startTime":2562.45,"endTime":2565.66,"body":"terms of how you've structured"},{"speaker":"Vanessa Kwan","startTime":2562.45,"endTime":2565.66,"body":"the data and AI teams, and of"},{"speaker":"Vanessa Kwan","startTime":2565.66,"endTime":2568.96,"body":"course, having the different"},{"speaker":"Vanessa Kwan","startTime":2565.66,"endTime":2568.96,"body":"data people on site to gather"},{"speaker":"Vanessa Kwan","startTime":2568.96,"endTime":2571.69,"body":"insights from the different"},{"speaker":"Vanessa Kwan","startTime":2568.96,"endTime":2571.69,"body":"teams in the respective"},{"speaker":"Vanessa Kwan","startTime":2571.69,"endTime":2574.81,"body":"countries that you operate in."},{"speaker":"Vanessa Kwan","startTime":2571.69,"endTime":2574.81,"body":"Thank you again for your time,"},{"speaker":"Vanessa Kwan","startTime":2574.84,"endTime":2577.69,"body":"and we hope to continue the"},{"speaker":"Vanessa Kwan","startTime":2574.84,"endTime":2577.69,"body":"conversations with you soon."},{"speaker":"Dietmar - Tyme","startTime":2578.72,"endTime":2580.66,"body":"Yeah, thank you"},{"speaker":"Dietmar - Tyme","startTime":2578.72,"endTime":2580.66,"body":"for having me. Had a great time."},{"speaker":"Dietmar - Tyme","startTime":2580.84,"endTime":2581.26,"body":"Thank you."},{"speaker":"Unknown","startTime":2584.08,"endTime":2586.72,"body":"We hope you've enjoyed"},{"speaker":"Unknown","startTime":2584.08,"endTime":2586.72,"body":"the episode. For more"},{"speaker":"Unknown","startTime":2586.72,"endTime":2589.54,"body":"information about business"},{"speaker":"Unknown","startTime":2586.72,"endTime":2589.54,"body":"growth in the ASEAN region,"},{"speaker":"Unknown","startTime":2589.72,"endTime":2595.12,"body":"please visit our website, www,"},{"speaker":"Unknown","startTime":2589.72,"endTime":2595.12,"body":"dot IoT business, hyphen"},{"speaker":"Unknown","startTime":2595.18,"endTime":2596.68,"body":"platform.com, you."}]}