The HIP: The Housing Industry Podcast
The housing crisis looms large. The UK’s crying out for housing stock, and new builds can play a huge role in the recovery. Diversity and inclusion is finally getting the attention it deserves at a strategic level. Although there’s plenty of work still to do. And environmental concerns are taking centre stage, with time running out to reach ambitious targets in net zero carbon emissions. Suffice to say, the UK housing sector is going through a period of great change right now. With everything developing at such a pace, it can be hard to keep your finger on the pulse. That’s why we’ve launched The Housing Industry Podcast. Featuring lively conversations with key leaders in the housing sector, The Housing Industry Podcast will provide real value to anyone working in the UK housing market who cares about making a difference.
The HIP: The Housing Industry Podcast
Modernising A Housing Association with Clare Budden
When Clare Budden joined ClwydAlyn Housing Association as Group CEO, she knew that change was sorely needed. Clare believes that social housing is a people-first industry, but staff satisfaction wasn’t where it should have been.
Since joining, the organisation has increased its housing stock by nearly a thousand and turnover from 40 million to 64 million. Staff satisfaction has also increased and the refreshed values of the organisation have been cemented throughout.
Clare shares with us the key changes that she made within ClwydAlyn that brought the organisation into the present day and helped instil trust from colleagues and customers.
Clare has a passion for the sector, and we discover the inspiration that led her to choose it and step into the Group CEO role.
We speak about the actions that ClwydAlyn is taking to give back to the community and support the most vulnerable. We also learn about the thirty new roles that ClwydAlyn are opening up and the trainee programme that aims to bring more graduates into the sector.
In this episode, we cover -
- How a visit to an RAF station inspired Clare’s journey into housing.
- How Clare was able to win back colleague’s trust and confidence when she joined the organisation.
- Tips for organisations looking to improve their values and how to get them to stick.
- The elements of private sector organisations that don’t work within a housing association.
- ClwydAlyn’s unique approach to servicing its customers.
- What’s next for ClwydAlyn over the next 5 years?
- ClwydAlyn’s plans for 30 new roles.
- Advice for those considering moving into the housing sector.