TTS025 - Natalie Doyle Oldfield

On this week’s episode, I welcome Natalie Doyle Oldfield, who has been recognized with a Lifetime Achievement Award as one of the world’s Top Thought Leaders in Trust by Trust Across America – Trust Around the World. Other lifetime achievement award winners include Howard Schultz, Chairman of Starbucks, Douglas Conant, former CEO of Campbells Soup and authors Charles Green and Stephen M. R. Covey. 

Listen in as Natalie shares her experience on building trust with such wisdom as:

• “58% of people trust a complete stranger over their own boss.”
• You can and should, “Build, manage, and protect trust.”
  •  This section was fascinating for any business owner or leader!
  •  A step-by-step guide
• Trust is the “…foundation of Customer Experience.”
  
  

Her proprietary Building and Protecting Customer Trust Model is featured in the book: The Best Trust Models.

https://successthroughtrust.com/