On this week’s episode, I sat down with Brad Houtman who’s very new to dental with a background in Marketing and Advertising. He started in sales and account management but found that role to be unfulfilling, moved into an operational and support role and thrived. He understood the hard work it takes to complete the close and that helped him bridge the gap between front of house and back of house, thus streamlining processes and meeting revenue goals.
Give a listen to Brad’s background in marketing and advertising and discuss his role as the ops manager at a full arch center. He highlights the importance of patient education and providing a confident response to their inquiries. Brad also explains the patient journey at Revolution Dental Implant Center and the challenges and joys of working in a full arch clinic. He offers advice for success in this role and discusses the future of the full arch industry.
You can find more information here:
Website: https://www.revolutiondentalimplants.com/
Business Instagram: https://www.instagram.com/revolutionimplants
Personal LinkedIn: https://www.linkedin.com/in/bradley-houtman-15936819/
Business LinkedIn: https://www.linkedin.com/company/91418862/