The Small Business Safari
Have you ever sat there and wondered "What am I doing here stuck in the concrete zoo of the corporate world?" Are you itching to get out? Chris Lalomia and his co-host Alan Wyatt traverse the jungle of entrepreneurship. Together they share their stories and help you explore the wild world of SCALING your business. With many years of owning their own small businesses, they love to give insight to the aspiring entrepreneur. So, are you ready to make the jump?
The Small Business Safari
Your Mindset Is Sabotaging Your Success—Here's Why | Renata Mazu
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Mindset coach Renata Mazu reveals how mental blocks prevent business growth and success despite having the right strategies and knowledge. She explores the psychology behind why entrepreneurs sabotage themselves through fear, past trauma, and unconscious patterns that keep them stuck.
• Most business owners know what to do but are held back by mindset issues and "head trash"
• Our past experiences create limiting beliefs that manifest as business obstacles decades later
• Looking for evidence not to trust people creates self-defeating cycles in leadership
• Fear of public speaking isn't about speaking itself but about feared consequences like judgment
• Mental blocks eventually manifest physically as stress, pain, or illness when left unprocessed
• Strategy is only 20-30% of business success - the rest is mindset and implementation
• Self-awareness and observing your patterns is the first step to breaking through limitations
• Processing past emotions properly unlocks new potential for growth and confidence
• Monthly "Money and Mindset" events in Atlanta combine practical strategy with psychological work
Check out Renata's book "Journey to Healing" on Amazon and connect with her on social media under Renata Mazu or Edge Savvy.
https://www.linkedin.com/in/edgesavvy/
Instagram: @edgesavvy
#money#mindset#love#homeservicehalloffame#paulburleson#TheJourneytoHealing#healing#journey#golf
Thanks to our sponsor Smart Hire Solutions LLC!
Episode Introduction
Speaker 3see helen give me the side eyes oh yeah this is oh shit, we're on video too. Damn it. This is a good podcast that I got. I got the finger from chris. That means that you did it. You've done a good thing. I was actually looking at you like maybe she can help us with our golf game.
Speaker 2Oh, because, I thought you're looking to be like hey, chris, do you have that failure to launch? You have.
Speaker 3You have a few can you not do what you want to do? Yeah?
Speaker 1Yeah, yeah, wow, same. Thing happens.
Speaker 2That was a quick trigger you pulled, that was fast. Well, that side eye was not. That hit a little deep.
Speaker 3Yeah, I was just thinking she could help us with our golf game, because we're holding ourselves back from being the golfers, why do you hold yourself back? I don't know, it's just the fear of going into the would say oh, that's a big boy.
Speaker 1Verbs like verbiage, it's yeah, Break them down right now it goes really, really deep.
Speaker 2Break down the big boy right now let's go. Welcome to the Small Business Safari, where I help guide you to avoid those traps, pitfalls and dangers that lurk when navigating the wild world of small business ownership. I'll share those gold nuggets of information and invite guests to help accelerate your ascent to that mountaintop of success. It's a jungle out there and I want to help you traverse through the levels of owning your own business that can get you bogged down and distract you from hitting your own personal and professional goals. So strap in Adventure Team and let's take a ride through the safari and get you to the mountaintop. And get you to the mountaintop, guys, we need video. Video is king, alan, video does not need us.
Speaker 2I'm saying it over and over and over we need video. No, I didn't say that, but our guest did. She came in and she goes where's your video? I'm like I left it at the office what's funny is more people would watch you if you had video. I'm like well, I don't know if you think about what we look like.
Speaker 3I think it was the podcast just that dropped this week, where we were basically publicly saying we're the least attractive men on the planet, based on every guest we've ever had over three years and what's happened again, the rose between two thorns has been in this studio.
Speaker 2And we are once again. We. We don't we gotta start getting fat ugly old people in here? My god, I keep getting all these good looking people.
Speaker 3Where are we gonna find some fat ugly old people, chris?
Speaker 2you know what? It's one of those things when they say, you know, if you look around, they say that everybody's surrounded by a crazy person and you can't find one. It's probably you. So I think we know who the ugly people are. Cheers to that, alan. Let's get going guys. Hey, you're driving around, you're doing your thing, maybe you're doing a walk. It's time to get your mind right. A sales call I drop all my head trash right there in the car. You got to drop it. You just shake it off, you get done. The most important person in the world is that customer.
Speaker 3You're going to talk to, and then you try to get them to make you a sandwich.
Speaker 2And then you know the sandwich close and Paul Burleson is not listening, but I'm going to give him a shout-out on this. And, cindy, we've got to tag Paul to put this on there, because congrats to him for making the Home Service Hall of Fame. Really, he got inducted into a Home Service Hall of Fame, the Tin man. The Tin man tells no tales, and so he was a great sales coach, still is a great sales coach, was actually here in Atlanta and didn't hook us up, alan.
Speaker 2I know he posted him because, uh, we're on facebook friends and I saw that he was coaching in another team, doesn't he know? You're kind of a big deal. I know, right, he should have been going. I don't know what's going on with him, but back to being even a bigger deal. Um, we have got to talk about getting your head right, should we?
Speaker 2I think, well, uh, that's more than one podcast, that's and she's not going to fix this head anytime soon, and not in this podcast. But uh, we have renata on today with us to talk, and renata and I had the good fortune of uh finding our each other at a networking event through our good friend, barbara howell, sonic and I. I got to talk to her a little bit and barbara's like, oh, you need to get her on your podcast. I'm like all right. And so, uh, I went over and met Renata and got a cup of coffee with her and met her and I was like, oh, yeah, yeah, no, we got to get you on this podcast.
Speaker 2Man, this is cool. I mean, I like what you're talking about and all this stuff. So here she is, she's on Renata. How do you say your last name? Because one of the things I thought I knew your last name and then one of the things I will tell everybody I'm in a gated community, so she had to be let in and I saw her last name. I'm like that's not even close to what I thought it was.
Meeting Mindset Coach Renata Mazou
Speaker 1Okay, so I'm using the short version, Mazou, because the long version I don't want to keep pronouncing it to everyone. I'm like, look, let's just have the four letters, that's going to be enough.
Speaker 3All right. Well, how many letters does it really have?
Speaker 1Mazou Knyana.
Speaker 2Say that again, alan. And what's the capital of Lithuania, alan? Vilnius, vilnius. Oh, that's where we Guys we have Renata Mazu, from Lithuania originally, and we wanted to talk about that, so let's get into that in just one second. Renata, what are you doing now? Give us just a quick snapshot of what you're doing and how you're helping people today.
Speaker 1So my work is twofolded. I work with businesses mostly to help them build and bring more money and scale businesses, but at the same time I chose a few years ago to include the different area into the business. Coaching, into business. Strategy is the mindset, the personal transformation, because a lot of people they want to build business, they want to make money, yet they're holding themselves back, they're fearful of taking action, they're sabotaging, you name it.
Speaker 3They can't get out of their own way.
Speaker 1Exactly, and that's why I'm looking at okay, let's build a foundation first, make sure that you don't get any sticks into the wheels, and let's just go grow the business.
Speaker 3No sticks in the wheels, Chris. Didn't that make you think?
Speaker 2of when you were a kid and you put the cards on your butt, Right, You're so cool when you put the little cards in the wheels and you go down and you're like, oh, you're so cool, I'm so cool. You know, I was so cool that I got an alligator seat not a banana seat when I was a kid.
Speaker 2I thought banana seats were the cooler ones. I was trying to be different, so I got an elevator seat. So I'm just telling you how cool I was. Alan, you're so cool. I didn't even know that existed, I know. But I put the cards in there and she said sticks in the wheel. And I went, huh, what do tree trunks look like in the wheels? Because I think that's what I've got right now when it comes to grow my business. So, all right, we're not.
Speaker 1You got this great business and we're gonna we're gonna unpack that in just a minute, like I'll use that big word. Let's go back to this. You came from lithuania. Yes, it's population, ish, ish. I look, when I came it was much bigger population. Everyone left well, not everyone. A lot of people wanted to leave, but you know, the population is Atlanta big.
Speaker 2Yeah, that's it. That's it Six million-ish Three-ish.
Speaker 3Now it's three-ish million oh my, I know Somebody's got to turn out the lights when they're the last one to leave, right. So, she is. This is kind of like the Such good basketball in Lithuania, though All right, ellen Come.
Speaker 2All right, alan. Come on, go ahead. Who was your favorite Lithuanian basketball player?
Speaker 3Of all time. Arvidas Sabonis. Right, and why was that? Because we couldn't have him in the Trailblazers, and so you kind of want more what you can't have. Like you, chris, with the boat and everything. Exactly, I just want a bigger boat, you want a bigger boat? No, and when we finally got him, he was just a shell of what he was, and he still was an amazing dude, and for I guess it was he seven, two, seven, four, something like that, and he could just drain it from three, but he made everybody around him better because of his passing Back when seven two did not drain.
Speaker 2No, that was not a thing. No, I know.
Speaker 3Uh, but my God, he would just do these no look, bounce pass behind the back things and just made everybody look amazing. He was something he was.
Speaker 2All right, now that we've gotten that out, okay, thank you. I just needed to say that publicly and again capital of Lithuania is Vilnius. Thank you. All right, we've done our research. How the hell you got out of Lithuania, how the hell did you get here?
Speaker 1Jeez no-transcript.
Speaker 3Oh, okay, so organizing travel throughout Europe, or?
Speaker 2Worldwide Okay, and I was doing really okay. I was fine there. I was doing really okay.
Speaker 1She meant to say I was kicking ass, all right go ahead and then I mean back in, like what is it? 25 years ago now. It was not easy to come here, so I had all the visas and everything and I'm like, okay, fine, I'll come and I'm going. I don't know if I'm gonna for a day, a week, a month, five years. And here I am, 25 years later in the same place.
Speaker 2You moved to atlanta yeah, atlanta, that's right. So she stayed in the area. She stayed here. Uh and uh. I have the same story, because I moved here in 2001, couldn't be here for two years, and we're doing this podcast from the place. I said I would only be here for two years, and here we are. Where were you going to step stone to? I was going to step stone to. Well, my grand plan was try out Texas and then go back to Charlotte, charlotte.
Speaker 1I love Charlotte.
Speaker 2I do. You know what Just came back from it last weekend. So, our good friends, the judge.
Speaker 3Do you feel safer? Because you have a pocket judge in North Carolina? So you know what I'm doing. You can do whatever you want. You know what I'm cultivating.
Speaker 2Alan.
Speaker 3What's that I?
From Lithuania to Business Coaching
Speaker 2love this. I'm cultivating more. You know what I went? I know I'm in the corner. I got my feet crossed. It's like, seriously, it's a scene out of the Godfather. I had a DA come up to me. Another one of the judges came up to me because they all wanted to meet Troy's friend. That's the real reason. But it was like I was like uh-huh, yeah, sit down, yeah, let's talk. And so now I have a DA in Western North Carolina who also has been appointed by Trump years ago as the Attorney General of North Carolina. I got another, so I'm building a lot of influence in North Carolina. So, yes, I feel a lot safer about moving back to North Carolina because if I ever get a ticket there. So if you need a favor in North Carolina, hit me up, chris, at the Trusted Toolbox. I could do something for you, but we may have to talk. Okay, we'll talk more later. So here we are, 25 years later. Renata, how long have you been doing the business work that you've been doing here of late?
Speaker 1see what I'm doing right now of late.
Speaker 2What I'm doing now is not what I did that's the clunkiest question you've ever asked.
Speaker 1It's not what I did before 15 years ago not travel well, travel ended 20 years ago, okay, but I started out in marketing. I was a real estate investor back in the day. I was consulting state government here and I had a coach for real estate the business coach and when I started working with him, I noticed that he's doing similar work that I've been doing with the state agents already. So I'm like, okay, let's just launch the coaching business. So I did, I got certified, all the feel like whatever people need to do to become coaches, to train whatever. But when I started working I brought more clients in and then I started working with Goodwill.
Speaker 1They had the program at program at that time that was training entrepreneurs to become entrepreneurs. I don't know if they still have the program, but I went through there and I started noticing that some people are not doing what they're supposed to do. Basically, they know what they need to do, they have action plans they want to do, but yet they're holding back. It's like, okay, I cannot publicly speak, I cannot record the video, I cannot go to networking meetings, I'm freezing on sales conversations, all those stories oh, so they want to, but they can't.
Speaker 3Yeah, not, they're not using.
Speaker 1No so I started digging deeper. Okay, what's what in the world is going on, why they do these things? Because I had those similar patterns too at the time. So I started digging and looking into subconscious stuff, all the patterns, how we are you.
Speaker 2Okay, see, helen, give me the side eyes see oh yeah, this is oh shit.
Speaker 3We're on video too. Damn it. This is a good podcast that I got. I got the finger from christ. That means that you that means you've done a good thing. I was actually looking at you like maybe she can help us with our golf game.
Speaker 2I thought you were looking at me like hey, Chris, do you have that failure to launch Can?
Speaker 3you not do what you want to do.
Speaker 1Yeah, yeah, the same thing happens.
Speaker 2That was a quick trigger you pulled, that was fast.
Speaker 3That hit a little deep.
Speaker 1I was just thinking with our golf game, because we're holding ourselves back from being the.
Speaker 3Why do you hold yourself back? I don't know. It's just the fear of going into the water in the woods and stuff like that. It's. It's the fear of failure, I would say oh, that's a big boy.
Speaker 1Verbs like verbiage, it's uh yeah break them down.
Speaker 2It goes really really, I break down. Break them down right now. It goes really really deep. Break down the big boy right now. Let's go. Yeah, Ellen.
Speaker 1You think you're going to be out of the question either Shit.
Speaker 2No, this is about Ellen. This is Ellen's podcast, everybody. It's not about Chris. Let's put Ellen on the hot seat, okay, all right. So you realize that we want to, we want to. We write it down. We get with business coaches, we pay them oodles of money and they go all right, what's your action plan? And you go okay, it was this, this and this. All right, did you do your action plan? No, so what is holding most people back?
Speaker 1Fear and past pain.
Speaker 3Past pain.
Speaker 1Every time I go into the water or the woods, it just builds up.
Trust Issues in Business Leadership
Speaker 3Alan, this has nothing to do with Woods. Well, Woods are a metaphor for not making payroll. Yeah, but we did, we did, we do, but it's hard speaking of that, or making a bad hire or whatever it is. So if you're afraid to, make a bad hire.
Speaker 1You're not even going to look for people. I don't know You're the coach. I don even going to look for people.
Speaker 3I don't know You're the coach.
Speaker 1I don't know. You tell me, I don't know.
Speaker 2I'm just talking about golf, Alan. What are you doing, Alan? Are you playing golf? You know, I'm playing golf tomorrow.
Speaker 3What Without me?
Speaker 2Yeah.
Speaker 3Well, you know, you've got this me to, even though I played it probably 20 times without you. I did take you on a golf event, though Not here, I know, all right. It was a charity thing, you probably called everybody else you knew and they're like, oh, they can't make it, so maybe I won't.
Speaker 2I had to fill a foursome and you were definitely in the top 12.
Speaker 3All right, I appreciate that All right, and how?
Speaker 2You know what? I will say this for everybody you want Allen on your golf team. Actually, allen is a tall guy, but he has a really smooth swing. So anyway, back to Renata and golfing, not golfing, and golfing, no, not golfing.
Speaker 3Let's get back to mindset. There's a parallel between golf and business and it's a mindset. By the way, everything is related, See Renata and. Aaron, sync, you're the one who's off.
Speaker 2That's why I just ordered new clubs. I went and got fitted. Ellen, How's that for action, baby?
Speaker 3So they fitted for morbidly obese, or did they fit?
Speaker 2for aspirational, aspirational overweight, solidly overweight, ellen, I'm solidly overweight. No, I'm still morbidly. I'm not even morbidly obese, I'm just obese. And, ellen, I'm solidly overweight. No, I'm still morbidly. I'm not even morbidly obese, I'm just obese, and I'm not even obese. That's still crap.
Speaker 3So are you kind of halfway between solidly overweight and morbidly obese?
Speaker 1Can you allow others to make a decision and create an opinion about you guys, or you need to go and create and push it out of their throats, in a sense.
Speaker 3Ellen, I don't understand the question alan, I don't understand the question.
Speaker 1All right, do you need? Okay, so you keep creating the visual of you, you and you, right? Right so like how you see you right and you're not allowing others to create that visual for you. You're just pushing down the throat of everyone like I'm this way.
Speaker 2I don't see you this way 100 I do you're right why I don't see it this way.
Speaker 1100% I do You're right why I don't know God complex, because I see a very different picture. That's just my take.
Speaker 3When you started coaching. Let's get back to Renata.
Speaker 2Oh, Alan, the tables have turned. Episode 172.
Speaker 3How long were you into it before you noticed this pattern where people are their own obstacle?
Speaker 1It's been a couple of years when I started because I was fresh out of the gecko, so I taught what I knew, but I did not know human behavior at that time as well. But when I started noticing, I started diving deep and learning more. I trained in business strategies and psychology and different modalities techniques how you access subconscious stuff and I noticed that not a single technique actually works from A to Z and different modalities techniques how you access subconscious stuff and I noticed that not a single technique actually works from A to Z. It's like it's not clearing the whole path. You have to use the multitude or get the breadcrumbs, basically, and see what that person needs, because everyone likes using our hypnosis. Let's say there's a hypnotist. They only use the hypnosis to access to whatever levels Others use I don't know NLP, for example.
Speaker 2Don't know what that is.
Speaker 1Neurolinguistic programming.
Speaker 3Still don't know what that is. Nope, google it up.
Speaker 1You're the capital of Lithuania, google it, but there are many different modalities and techniques that people use. That's their last name right Neuralistic programming Sorry. Just type NLP.
Speaker 2It realistic programming. Sorry, just type nlp, it's gonna pop up, but that's the thing and everybody we've lost ellen for 10 minutes, okay, so you and me, girl, let's yes, sir so the modalities, uh, the different. But you hit so many things. So people say, hypnosis, that's gonna be the way it's gonna unlock me. And you say but you're saying you've got to look at the whole spectrum. But what does that mean?
Speaker 1That means that let's say, if you use hypnosis, for me it's too long, meaning it takes a while to get the results.
Speaker 3Speaking Chris's language. That's way too long.
Speaker 1Because I need things fast.
Speaker 2Thank you.
Speaker 1So I try different stuff. That actually makes things faster, and I even certified in some. There's SciK, let's say tool. Probably didn't hear of that either. It's fine.
Speaker 2Don't Google it. Don't Google that one. He's still stuck in.
Speaker 3NLP. Do you know what NLP is? Of course I don't know. I looked it up. Nlp, yeah, it's the ability for a computer to recognize human language. What recognize human language, what no? And a neural neurolinguistic programming, neuro natural language processing? No, no oh different nlp.
Speaker 2Alan cindy cut this out actually, I know you're not going, first thing that ai gave me. That's what happens when you use ai when you're old like alan neural linguistic program hey chris spell neural n-e-u-r-a-l. I think you're right.
Speaker 2No new row oh shit, and or it may be new road, e-u-r-o. Can we get going back? You guys are listening. We're all trying to get better what we're doing. Let's unlock the brain people. So here's what we're not as talking about right different things. So hypnosis takes a while. Unlock things, all right. So what are things that? What are, what are techniques that we can use to unlock ourselves?
Speaker 1you don't need per se like tools or techniques like these. All you need is to observe yourself to become aware. That's number one. If you don't know what you're doing, what you're thinking, where you're feeling, most of the time you will know when you're anxious and when you're pissed off, right.
Speaker 3I do. It's easy to know when Chris is pissed off.
Speaker 1So if you start noticing when you're pissed off. What is that about?
Speaker 2Let me tell you about the last one.
Speaker 1Okay.
Speaker 2So I play golf. I play golf with Troy and the boyfriends, and the first question was asked before I got in the house before I got in the house, by the way was how many clubs did Chris throw? And the one With the over-under, what do you think? Three, oh, I was right at it. Oh, okay, that's what Marshall said. So Marshall says well, I don't, and he's from South Carolina, I'm going to do my South Carolina.
Speaker 3No, please don't, please don't. It'll ruin the story.
Identifying Self-Sabotaging Behaviors
Speaker 2All right, so he goes well, miss Stella, he only threw it three times and I walked in and they were all clapping for me they go, chris, only three. I'm like, yeah, it was a bad day, I said, because I couldn't throw my clubs as much. So I got new clubs and they said when you go get your clubs fitted, are you going to ask them how they throw? I said, to ask them how they throw. I said I'm not going to bring it up. Oh, you want aerodynamic clubs. So anyway, yes, I'm, I have. I have anger management issues, bernardo. We all figured that out, if you listen. So back to this when is chris angst?
Speaker 1just when is chris mad? Easy to see. So that's it. I mean, whenever you know, then you look at what's causing it this nlp is a lot more complicated than the other nlp. I just want you did, you find it I?
Speaker 3did? Did you get acquainted with that a little bit? But it's chewy, I mean it's. It's difficult, you, you're probably gonna have to I'll suggest you don't start okay.
Speaker 2Yeah, let's not do that now, because it's not a riveting podcast to watch ellen grind through nlp, which that's just one of the multitude of tools all right. So let's get back to this again. Yes, I'm locked up, I'm a business owner. I'm frequently frustrated, I'm frequently anxious, I am frequently mad. I am frequently frustrated with the whole thing that is the world. What do I do?
Speaker 1look at your behaviors. What do you keep doing over again and not working? And I can tell you one, if I may go right from the get-go oh, I can't wait for this. Are you trying to do it all yourself?
Speaker 3I'm gonna say he's trying to.
Speaker 2I think I delegate I think you're trying to. I heard the general manager and I'm letting him go. I I am. You're letting him go.
Speaker 3No, I know I'm letting him do his thing oh, you're not getting in the way you're letting, you're letting, letting, you're letting him go.
Speaker 1No, I know I'm letting him do his thing. Oh, you're not getting in the way you're letting, you're allowing him to or you're trusting him to do the work that he needs to do. You know what? Oh, that's a good breath, okay you're right, I'm definitely allowing him.
Speaker 3I think you're onto something.
Speaker 1Keep picking that scab, let's go okay, it's okay, alan is gonna give you your turn too.
Speaker 2You're right. I would say I've allowed him to do a lot of things. Do I trust him? I trust him, he's earning my trust. How about that?
Speaker 1It's been hard to pull. You either trust or you don't.
Speaker 2I definitely trust him. I have trusted him. Do you think that's true?
Speaker 1I really need to put my opinion really into public life. No, but I mean, so I'm not buying period.
Speaker 3I'm a trusting person. I give people trust. Other people wait. I imagine, chris, you're somebody that waits to uh earn the trust you're not gonna see it earned.
Speaker 2I mean, you talk about, uh, some of the other podcasts that we've had people on. You've got to earn my trust, but once you do, I will give you three faults. You know what I mean. This is one of the things that I think in my business that has actually caused me more harm than good is that I do after I trust you. I will give you three fails, going back to the biblical thing, really, and I will know that that I over trust once you're in my circle of trust you have to work your heart.
Speaker 3It's, it's hard to you know. I'll give you my trust right away and then, when you violate it, then I'll just be wounded forever yeah.
Speaker 2so yeah, no, it takes me a minute, but then when it but it takes three, and then I'm really like, yeah, it swords up right at a rock and roll, but I, I think so you know you talk about.
Speaker 3Renata's got a twinkle in her eye. Renata's got a twinkle in her eye. She's like oh my God, Dude, I have to tell people it'd be such a good case study.
Speaker 2We are psychotherapy 101. Actually 201. I think we're more.
Speaker 1No, no, no, I'm not in psychotherapy. I'm tell a lot about people so I mean, look, I look deeper than a regular person would, if I have intention like that, because if I'm talking to someone, like on the street, I'm not going to analyze or I'm not going to just dive in tune into them per se right, because it's going to be non-stop brain work. But when I'm, when you're saying something like that about yourself, about building trust, you're telling me that you put so many conditions and rules about how you engage with people or in business, right?
Speaker 1yeah, yeah and those rules are not always working that's true. I give that because you're saying about the trust that that person. There has to be the evidence, hard evidence, for you to even consider trusting someone 100 and your mind actually is looking for all the evidence not to trust, so you're basically butting heads with yourself. Yeah, does that make sense? I?
Speaker 2can see that oh I've, yeah, I, I Actually I identify with that one I can't say I can fix it, it's just natural.
Speaker 1I don't know how to fix it. It's wrong, it's just the way it works.
Speaker 2Yeah, I know.
Speaker 1Let us see it To be fixing.
Speaker 2Like if I actually just got done working with some guys in the back, we're building 25 boxes for our cabinet install and they're new guys and I went back there to train them on how to build the boxes and I, by the way, am not the trainer, because I've always been the guy who is helping people but I went back there and what do we do? We watch YouTube videos, do this, do that. And one of the guys was up going to the bathroom and getting some water and I went up there.
Speaker 3I'm like hey, we got to roll no peeing.
Speaker 2No, yeah, no. I was like, yeah, but he had been gone for like 20 minutes. I was like, yeah, we got to go, man, it's time to go. And so right there he was, on the edge of you know, I haven't earned my trust yet. I was really. I was pissed. And then I let him have it and I said, look, when we're here and I'm talking to you, it's time to rock and roll. Right, I mean, we get good moving. And after three hours he earned my trust. So he's, he's not in. He's a new technician for me, but we'll see how he does. He's in chris purgatory. Oh, he's definitely in chris purgatory. 100. Yeah, yeah, I agree. But but back to what you said. I get to see concrete proof and when I don't see it, I out it quick. I'm like, nope, if you're not in now, when you're in, I do take my time saying no, that was bullshit.
Speaker 1Yeah, but is that really true? Can you really get the proof? Or you're just trying to hang on to the oh? I want to trust someone who will be looking for everything that will make me trust that person. It's like a really tricky road to go.
Speaker 2Yeah, it is, I think, with this guy because he's not in there, right, he's a newer guy. But when I look at my team and that's how I've been able to build the loyalty that I have I have a guy who's retiring after 10 years with me. That I thought would never make it a month. We actually just talked about this 10 years. He's retiring, he's 64. And I said, brian, I remember when you came in and he was in training this morning in my company, I already put his three-week notice in. It's the summertime here in Atlanta, he's leaving. He built my trust how? Because he performed, he did the right things. And so when things didn't go the right way or a customer said, hey, brian wasn't really the best, I went eh, you're probably not the best, I believe Brian.
Speaker 1You hey, brian wasn't really the best I went, eh you're probably not the best.
Speaker 2I believe, brian, you know what I mean I do, but he didn't build the trust. He didn't do anything, oh but brian, you did, that's true. You're oh do you see a look on her eyes, damn it. I hate when I get to psychoanalyze on it okay, let's stop, let's move on all right, okay so.
Speaker 3So it's one thing to be able to identify. She's making me think way too hard. She's peeling back your skull and getting inside that stew of a brain of yours. She doesn't know. It's a deep dark place. It is a smoldering cauldron.
Speaker 1You think you're the only one with that. Every single one on this planet has the same dark skull.
Processing Past Emotions and Trauma
Speaker 3Oh, all right, You're right and that's where we're getting to something. So I love the fact that you're focusing on people's internal whatever they've got inside of them that's preventing them from being successful. So whatever that is is maybe easy to identify. How do you get over it? Because I mean it's, how do you work people through that problem.
Speaker 1It depends what it is.
Speaker 3But usually let's just throw a what if? Okay, so public speaking. Mm-hmm let's say that you've got a business owner that needs to get out in front of the public and they're afraid to do it. They're holding themselves back and they're afraid of failing and you can't just go, just get out there and do it and it'll be okay. How do you walk them through?
Speaker 1that, first of all, no one's afraid of failing. They think they created that story to protect themselves. So if let's say you're the owner and you're afraid to, let's say, public speak or create events, or let's say, speak in front of people, right, it's not that you're afraid of the speaking, you're speaking right now. You're just spreading like warm air from your mouth, right you of that air, basically what you're saying go ahead and give me a finger right now.
Speaker 3What I was thinking, could you that one? I was thinking, yeah, I know.
Speaker 1No, I mean, if you I like to break things down, but that's, that's the truth, right? So you're not afraid of that. What you're afraid of is the consequence when you open your mouth and the words you're gonna say. You're gonna're going to be afraid, probably, of oh, someone's going to judge me. Oh, maybe I'm going to freeze because I'll be so nervous that I will shut down my brain, right, maybe there will be someone in the audience who knows you and maybe they'll just nitpick on you and criticize you and just tell everything what you did wrong. There could be a multitude of reasons why, but you're not afraid of public speaking.
Speaker 3You're afraid of the consequences?
Speaker 1Usually yes, Because your mind creates the stories. That usually is pulled from evidence from way back in the day. Remember, I said you're not creating this, but it's just communicating like fast, we don't even know how or we don't even notice. But the moment you start peeling it off and start being more observant about yourself and the business and how you interact, how you communicate, what you do, then you can start peeling off. Okay, oh, this is not that. Maybe there's something else. Because I had a client marketing agency head here in Atlanta, because I do business, I'm looking at her social media because that's her business let's say, putting people out there, right, and her business is not existing online basically. So social media is almost like dying there. I'm like what's going on there? It appeared to be that the fear of judgment was the main driver of her not putting herself out there, because it was a story when she was little that something bad's gonna happen if I speak up, if I say something.
Speaker 3So it's not just visibility, let's say I'm not important okay, so once you've figured that out, so you figured it. You've figured out the real reason how do you get over that?
Speaker 1You need to process the past emotion. So basically it really depends what's going on. You need to pull up those emotions and allow them to process, because what happens when we're kids? We don't have the reference point at the time, let's say when we're three or five, we don't know what to compare, our brain does not have the memories right To go back and just revalidate. So we need to pull out those emotions into the surface and allow them to be there so they process. Why do you think we have cancers? I had one. So I mean because I didn't know that, what I didn't know, that I did not process some memories too. Because what is this? It's an accumulation of some sort, whether it's emotional, and it's just like the body starts accumulating not just emotional stuff but it also becomes the physical accumulation. I could not sit 15 years ago, give or take like for more than 10 minutes without excruciating pain. I was literally my body was like cracked.
Speaker 2I could not move. So you're saying this was a mental thing.
Speaker 1That was the mental thing, because every surgeon I went to they said I need spine surgery. Never had one. I said, heck, no, I did not do anything except my mental trash.
Speaker 2So you had a debilitating situation where you couldn't sit for more than 15 minutes 10, 15 max yeah. And you were actually able to do this mentally.
Speaker 1We've got to figure out this stuff because Well, I'm not wearing heels today, but usually I wear three, four inch heels also.
Speaker 3Oh, stop wearing heels.
Speaker 2I admit you, dude, I can barely wear tennis shoes right now, the way it's going.
Speaker 1But yeah, a lot of times, if you look at the chronic pain, oftentimes it's not physical, it's mental, because the body cannot handle, cannot process things anymore. So it has to become physical accumulation as a disease. So your body is not at ease anymore. So that's where it all goes. It just stores, usually in the weakest or broken parts, like if there was an injury, whatever.
Speaker 2Yeah, I never had injury, but then I did and then you were able to get back to where well, obviously we're doing this podcast. You've been sitting here now for uh, 30 minutes, so we're gonna make it to 45. You have not got up for those us on video, because Renata did tell us we need to be on video. Still haven't moved. You're saying you did all that through mental, but maybe PT, any physical therapy.
Speaker 1I went to PT. It made me worse. That was the first time I got introduced to chiropractics. They put me maybe 40% up, maybe 50, but but I was still in pain. Pain did not go away anywhere. So I mean, what I would be doing is like putting cairo is great, but I would be putting the bandits on on the wound. That's like passing, basically from the inside out.
Speaker 2God, that's a visual oh, yeah, in fact, yeah, it's so. Yeah, I will tangent too far, all right, so let's talk about this. You've written two books um.
Speaker 1The first book was okay, so which ones you're talking about now?
Speaker 2no, I gotta get away from the nice, nice segue, chris, I have to because because I was about to say this is icky yeah, because cind Cindy, my daughter, is in PA school. It's a human. Yeah, no, no, very gaggy as an old man. I got way so gaggy. I'll try to use a soft chair example. Yeah, well, I could.
Speaker 3No, you can't take it, you can't take it.
Speaker 2I can't at all. It's bad kids, I'm not lying.
Speaker 3You get old, got before this. I know I just can't, I just uh, there's a lot of got it, so well, okay. So let's just, let's just finish this whole okay thread. I'll put you on mute. Good, put me on mute while you flip me off with two birds and drink your bourbon at the same time. So the mental process that you need to go through is what? So it could be for me, for public speaking, or for you and it was manifesting in its physical pain.
Speaker 3What is the cathartic process that you have to go through in order to just get over the hump?
Speaker 1There is no one short answer, but basically you're identifying what's going on, right? So either your patterns is going to be behavior, thinking or emotional patterns, or you're going to be looking at okay, I cannot do public speaking, I cannot go on social media, I'm afraid whatever right or what bothers you. Ask yourself what bothers me, then go, okay, why does it bother me? Ask yourself why, why? And try to break it down in my book. Did I give you the book that time?
Speaker 2you did. Okay, it's in my truck in in the book.
Speaker 1I just like literally break it down how to drill deeper into the white to get to the root cause. Because you need to find the root cause of it, because if it becoming uncomfortable, you even thinking about that thing, that memory or experience or observation, whatever that is. That's when you're getting more deeper to the root cause and all I said was like just process whatever's coming up, because a lot of people oh, I'm anxious, I'm going to take a pill, oh, I'm anxious, I'm going to put on the Netflix, I'm going to do whatever, I'm going to grab a drink. No, no, no, not that time. This is not the case now.
Speaker 2Okay, thank you. Cheers to that everybody on video. Yes, we're still drinking bourbon, thank you, but that's it.
Speaker 1It's like when you process things, the moment your mind becomes aware, oh, there's a connection between then, whatever happened, and now it already starts processing. We don't notice these things, but you will notice in a week and maybe a couple of days. I've had people flipping like in an hour. It really depends what's going on. A lot of people have big traumas, so then it's going to be a little different process to process and people can go to therapy and counselors. The only ask I have for those people is that these therapists and counselors know how to access subconscious stuff. If they don't, it's going to be just conversation with a friend, and we don't want that. I see the luck. You're getting it again, buddy.
Speaker 2I see the luck we got deep my third finger today That'd be a record. I'm not going to lie. I was a Catholic guy. I've been through therapy and it was not through the church. I got outside and I would say we got deep.
Speaker 3You've had therapy through the church, you've had secular therapy, you've had corporate therapy. Three yeah.
The Money and Mindset Events
Speaker 1Therapy is good if a person that's sitting on the other side knows what they're doing. It's like with every work, right yeah.
Speaker 2Jeannie, sitting on the other side, knows what they're doing, probably like with every work. Yeah, tanya was probably the best one. She, she got way deep and uh, made me get back to some of the things that ronald has talked about. Is that, you know, facing some of those early things that have forced the way you look and the way you when somebody says something and I just got them using this at the office too is that our intent in communication is not necessarily the impact. And you've got to. You've got to recognize your intent to your impact when you're communicating with somebody, because they may take it totally different than the way you expected it. You know I'm talking to handyman remodelers, right, and the same thing. And so what you're saying is that sometimes you say something and somebody receives it totally different. You're like, whoa, where are you coming from?
Speaker 3man. Is that neuro-linguistic programming?
Speaker 1I have no idea.
Speaker 2Nice try, Ellen. You better study up on that I'm telling you.
Speaker 3it's not a quick cliff note thing.
Speaker 2No, do not pull that phone back up. All right, let's go back to this. So, renata, you're helping and you're having, you can tell this is your passion, it's fun, yeah, digging in.
Speaker 1It's fun. Look. People realize what they've never realized before. They're opening a very new, fresh page of the book. They're looking through different eyes into the world. What's not to love?
Speaker 3That's true. Some people don't want the scab to be picked.
Speaker 1Yeah, but that's fine. No one needs to be doing this. It's like if you cannot handle anymore and the life will throw you those curveballs, and if you want to just keep having those catching those curveballs, that's fine.
Speaker 3There's nothing wrong with that. That's certainly a unique approach to business coaching.
Speaker 2It definitely. We talked about this too. We've had business coaches on throughout the years, three and a half going on Again Small Business Safari, check us out. We've been out there 160. And, by the way, everybody go out there and freaking follow and send a. Do a rating, right. And Alan said don't beg for it. So I'm just telling you, just go do that it's not begging, it's asking.
Speaker 3Yeah, go do that. It's not begging, it's asking.
Speaker 2Yeah, I'm not suggesting, and you do kind of have a little bit of a baggie sort of yeah, you're right. Then just freaking, go do it. I'm gonna tell you, put your big boy pants on, put your big boy pants on and go sailing cringy sales moments. I just put that out on the newsletter too. All right, so you're digging in, you're doing all this stuff, you obviously you enjoy this. People have to be receptive to this too, right?
Speaker 1Oh, only people who want to change and who think that's something off because they will not even listen to this podcast or anything that I'm saying online in person, whatever, like my events that I mentioned to you before that I'm hosting in Atlanta. It's like no one would even come to my event if they're not even resonating with what I'm talking about, and that's okay.
Speaker 2So you're finding your flock, you're finding your niche and been able to thrive in that way. So let's talk a little bit about how you built your business here locally as we wrap up on this. I know you're going to help people out and do this stuff, but you did a thing like downtown in Atlanta, like you had an event and of course I had to miss it downtown in atlanta like you had an event and, of course, I had to miss it.
Speaker 1Uh, look, I'm doing that monthly. Oh, all, right, then I'll be so you you, anyone welcome to join, island included.
Speaker 2And guess what I'm bringing?
Speaker 3alan by the way, we have well over 200 episodes. You keep saying 160 are we over 200?
Speaker 2yeah, like 230. I am really not good with math. Forget that. Master's in engineering. It's okay. Thank you, alan. It's okay, so's invited. So tell us about this event.
Speaker 1So that's the money and the mindset, because anyone can learn the strategy. It's easy. Okay, you can Google these times, you can YouTube. There is plenty of information out there. But what people don't realize? That no matter how much you know, strategy becomes only like probably 20, 30%, if the rest is the head trash and the noise that's going to be holding you back. So that's why I do this two-folded. I used to do the um financial advisor, the wealth managers coming in to do the technical parts like how to invest, how to keep money, retire, whatever, and I would do the beneath the surface stuff. Now we're doing just monthly thing. Now it's on June 10. I'm going to skip July, so it's going to be August then, just because of it's summer. So, yeah, doing Bucket Club, they're hosting us, so yeah, yeah so you can check it out.
Speaker 2And then, how can people find this stuff online?
Speaker 1Because we're coming to the end a little bit. I'm on all social media so they can Google Renata Mazzu they're going to pull it out anywhere or Edge Savvy handle everywhere.
Speaker 2And that's not a unique name. Okay, it is totally unique. That is so cool. Easy name to get. We'll put that stuff in the show links. You can check her out here. Easy name to get we'll put that stuff in the show links. You can check her out here. And people can hook up with you digitally. And so you do. You actually work with people, uh, remotely as well, right?
Speaker 1so that's how I started. I started like online only, and past three, four years I've been more active in person because I just got tired of online stuff and way more fun in person yeah are we having more fun in person today?
Speaker 3A hundred percent.
Speaker 2A hundred percent Everybody. This goes back to it, right Personal connection, human connection. We're having so much fun with Renata in studio doing this. It actually you can tell the energy is always up when somebody's in here. It's so much easier than doing zoom. You know that person is great. But they're only two, only 2d. Today we're 3d, so it's we're having a lot of fun. 3d is always more fun, right? 3d for fun? That's not going to be the topic. Is that the gold nugget?
Speaker 3I just thought it was cool. No, but it's true though. I mean, you know, in person is better than phone phones. You know resume zoom's better than phone phone's, better than email. I mean it just there's a progression there all right, yeah, let's get back to renata. So, uh, weata how can everybody get your book? I'm glad I was able to enlighten you.
Speaker 1Well, the book is only for those who want to actually get rid of those blocks, because it's more. It's called the Journey to Healing, so they can just go on Amazon and just put in my name, renata Mazzu, and it's going to pop up. There are a couple extra journals. Usually females like that more.
Speaker 3We have a huge female listenership.
Speaker 2Okay, I thought maybe you were being facetious, I don't know. No, I think actually we have more than you think, ellen. I think we do.
Speaker 1Yeah, I do too, despite you, so see, you might not be that bad looking, huh.
Speaker 3Maybe, they like us.
Speaker 2Maybe that's it, maybe they like the little trotting tones of Alan and Chris here.
Speaker 1Maybe they'll be having the video all the time.
Speaker 2Hey, you should everybody, because we're looking great. We're not told to get on video, we're doing the video journey to healing. That's her book. Go out there and find her, because I will tell you I have her book. Um, and I did sit down and I started to read it and yes, it's heavy.
Speaker 1Do me a favor, do not do anything the first round, just skim through everything. Then the second time you just go and start doing whatever feels like better okay, I'm gonna do that now because it is heavier because I was locked, because it's a blueprint. It's actually telling you step by step how to unlock that crap and how to toss it yeah, two parts there.
Speaker 3Chris, you can't just do the skim. Oh, I, I got the skim, you're good at the skim?
Speaker 2we're not, I guarantee you. I've skimming the crap out of that thing. I got you now, all right, but then I'll dive back in. All right, I will.
Speaker 1Whenever you're ready. You don't need to feel obligated, but whenever you're ready Maybe today you're not going to be Maybe in three months from now you won't, but maybe on month four something will happen and I'm like, oh, I need to dig that up.
Speaker 2I think that's a big self-awareness point for a lot of us is that, uh, when are you ready? Uh, and I, you know again, I'm in a mastermind uh group. We get together monthly and there are times when I, when I'm driving to that group, I'm like just don't know if I'm ready to get into how my business is doing today. And then, uh, there are days where I can't wait to get there because I have so much I need to unpack, get moved, figure out, solve. I want their other brains to help me with my board of directors that Al and I have talked about. But I think you're right, you've got to be in the right mindset to start reading this.
Speaker 1Yeah, but I promise you, if you do the work, your business is going to actually change completely. I have people coming from oh, I see the look. Everyone should be seeing that eyebrow.
Speaker 2The eyebrow went up, my friends, the eyebrow went up.
Speaker 1But I mean, I have people coming who had really great jobs, multiple six figures and everything, and then a month later they quit the job and then a couple of months later they had contracts for $200,000. I have people, I mean from various cases. I had a lady who came to me because she was not feeling confident closing sales. It appeared that she was freezing Every time she needed to say the amount, how much she charged. She was not even charging much, but she would be freezing. So what happened was quick story, if I may Go, she would be freezing. So what happened was quick story, if I may go.
Speaker 1When she was around five, six ish, her father put her on a scale, just asked her to get on a scale to be weighed in front of her friend, seemingly like innocent situation, right to a girl. Uh Oops, she was a little heavier. But from that moment on she created the story that something is wrong with her, because my dad would not be doing this if he loved me. So I must not be lovable. Something wrong with me, I'm doing something wrong. Therefore, the confidence for the next 50 years was down down the big floor. Wow, just from that one event and we found multitude for other things, but that's the simple stuff.
Speaker 3Chris, I'm sorry, I said you were morbidly obese.
Speaker 2That's okay. I'm actually comfortable with that and I'm not morbidly obese. I am striving for solidly overweight.
Speaker 1Thank you. Well, he has a lot more experience now, a lot more reference for it, so I'm sure your words were fine.
Speaker 2I did go to the Husky aisle at Sears Roebuck After we got tools. That's where we got our jeans. But I'm okay with that. Ellen, I have processed that one as well. I can see I have. But maybe Renata oh my God, she's getting in my head again. Damn it, everybody, I'm joking. Get in there. No, you can't keep joking. Guys, this is heavy stuff. Check it out, though. Right, the Journey to Healing Renata Mazu. You can go see it. Check out the show notes in there, but go learn something, right?
Closing Thoughts and Final Advice
Speaker 2One of the things we talk about is maybe you're not ready, maybe today it's not your day, maybe this is the I'm not ready to dig in, but listen and just reflect on it. And one things I've told people all the time is that, as the adult brain, we need one sleep cycle to actually fully comprehend something we just listened to. So you're listening to us. Thank you guys so much for listening to us. We enjoy it. The small business safari top five percent in podcast world, kicking over 200 episodes. Alan, yeah, 230. Let's go. We got to do more work. Let's get to work. Let's get after it. Let's make business happen. Cheers everybody. Thank you for listening to this episode of the Small Business Safari. Remember your positive attitude will help you achieve that higher altitude you're looking for in the wild world of small business ownership. And until next time, make it a great day.
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