The Small Business Safari
Have you ever sat there and wondered "What am I doing here stuck in the concrete zoo of the corporate world?" Are you itching to get out? Chris Lalomia and his co-host Alan Wyatt traverse the jungle of entrepreneurship. Together they share their stories and help you explore the wild world of SCALING your business. With many years of owning their own small businesses, they love to give insight to the aspiring entrepreneur. So, are you ready to make the jump?
The Small Business Safari
From Corporate to Coach: Ellen Tyler's Journey to Success
What happens when a business owner reaches their breaking point? In this raw, unfiltered conversation with business coach Ellen Tyler, we explore the reality behind those make-or-break moments that define entrepreneurial journeys.
The episode opens with host Chris Lalomia sharing his recent experience making the painful decision to let go of a 12-year employee after months of declining performance. This leads to a fascinating discussion about the fundamental difference between corporate management and small business ownership—when it's YOUR money on the line, tough decisions hit differently.
Ellen Tyler brings a refreshing perspective as a business coach who claims to "care less about your business" than about the person running it. Drawing from her successful career in financial services (a 95% male-dominated industry) and her experience coaching primarily women entrepreneurs, Ellen challenges conventional wisdom about what drives business success.
"It's never the money," Ellen explains, revealing how business owners often mistake revenue problems for deeper mindset issues. Her approach focuses on teaching clients to respond rather than react, start each day with intentional goal focus, and end with reflection on what went well. These simple yet powerful practices create the mental foundation for sustainable growth.
The conversation takes an illuminating turn when Ellen shares insights about women in business leadership, explaining why female entrepreneurs often "settle for less" and how they can overcome unique challenges in networking and scaling their companies. Her practical advice includes asking event sponsors to introduce you to "the three most interesting people in the room"—an ingenious way to overcome networking anxiety.
Whether you're struggling with difficult business decisions, seeking to improve your leadership approach, or simply looking for fresh perspectives on entrepreneurship, this episode delivers candid wisdom from two seasoned business owners and a coach who understands the human side of business success.
So Ellen, how are you doing?
Speaker 2:I'm awesome.
Speaker 1:Ellen, why don't you tell us a little bit about your story? All right, her bio. Oh my God. Another person that makes me want to just shoot myself and start over.
Speaker 3:Well, let's get into Ellen's bio. Ellen, tell us a little bit about yourself, and then we'll get back into it.
Speaker 2:Oh yeah, don't you love the made up bios?
Speaker 1:No, you mean you really didn't go across Europe and competitively ski downhill and skydive and everything else that I saw that you did.
Speaker 2:No, all of that and probably more if I could. We're here to have fun and say yes to things which led to all of that Like going to school across to England not knowing what the heck I was doing, coming back not knowing what I wanted to work in, falling into some work in the corporate world on financial services, being really good in that world. Then my husband let me finally jump out of the airplane and do all that fun stuff when the kids were older and then the last corporate role was like I'm just not doing this anymore and I'd rather go have fun and be my own boss.
Speaker 1:So when her husband says, jump out of the airplane, that's a good thing. If your wife said jump out of an airplane, chris? I think that wouldn't be.
Speaker 3:And she'd say and I packed your chute for you. Hey, it sounds like it's clinking, clanking. Don't worry about those. Those are not forks and knives.
Speaker 3:The kids had to be old enough that if I splattered on the ground I wasn't going to leave them raising kids. That's right. He snorted. I did too. We made ourselves laugh, everybody, that's right.
Speaker 3:Welcome to the Small Business Safari, where I help guide you to avoid those traps, pitfalls and dangers that lurk when navigating the wild world of small business ownership. I'll share those gold nuggets of information and invite guests to help accelerate your ascent to that mountaintop of success. It's a jungle out there and I want to help you traverse through the levels of owning your own business that can get you bogged down and distract you from hitting your own personal and professional goals. So strap in adventure team and let's take a ride through the safari and get you to the mountaintop. Alan, it is time again to get back together with you. But after 17 years in business, I'm about ready to take this shirt off, throw it down and say the Trusted Toolbox sucks. I'm no longer with the Trusted Toolbox. I've had it. It has been three days of absolute 1,000% hell. How many times did you use the?
Speaker 3:F word in the last three days the over under on that one. You probably would be wrong if you were anything under 1,000. Thank you, ellen.
Speaker 1:Ellen, he kind of gave me one of the lines that he said and I'm like I'm not really even sure what the sentence was. I know what you intended, because it was just F, f, f, f, f-ing, f, f.
Speaker 3:F and then break it off in U-F, f, f, f, f. It's more often U-F F, f, f. Yeah, we've had one of those, as I was telling Alan before. You won't see this in my book From the Zoo to the Wild, but you will see. This chapter says a well-placed F-bomb does work with the right people. But you won't see this in any of John Maxwell's leadership books. You won't see this in Tony Robbins. You won't see this in Peter Drucker. You won't see this in any of your leading, definitely not seven habits of highly effective people books.
Speaker 3:But I had to, unfortunately, do some things because my business was not running as well as it should. The results weren't where it was at all and everything we had tried over six months just wasn't working. And I finally had to make a drastic change. And you made some hard decisions. I made I made a very hard decision to let somebody go with who's been with me for over 12 years. Um, uh. Then I kept the three people working for him who I really probably should have fired and let them know exactly what I thought of them and what I thought of their performance and why I did what I did. Uh, then one of them decided not to show up this morning for our meeting, um or was running quote unquote late, and I decided to tell him exactly where I thought the rest of his body parts were going to go and let him know that that's not acceptable.
Speaker 3:And unfortunately, the entire office, even behind closed doors, everybody heard it across all 5000 square foot, maybe even 20000 square feet, of the office space I'm in. But yeah, you know, you know, alan had said it before. Sometimes you've got to be Bobby Knight and throw the chair. This was not calculated. This was absolutely me letting them know that their jobs are on the line. The business performance was not where it was supposed to be.
Speaker 3:I'm making it sound all very corporate and nicey-nice now, but no, we were into it and I'm getting now daily updates on exactly, not only just what they did, I'm literally. I told one of them I wanted to know every time he took a movement. That's right, yep. So there we go, guys. 17 years in business, I'm ready to take that shirt off, whip it down. And the joke there is that that's exactly what my son did in kindergarten is that a teacher came up to him and said we do not do that at this school and he went to a school that had a uniform. So he took the uniform off in kindergarten, threw it down and said I don't go here anymore, this place sucks, and walked out.
Speaker 1:But it is the big difference between owning your own business and corporate Corporate. You're using other people's money and you can do a disciplinary action without all the F-bombs, but there's a whole bunch of people in line who want that job and you can probably reload with bigger, better, faster, stronger. When it's your own business, it's your freaking money and you don't have that succession line because you just don't have that sort of mass inertia with the people and you know these people like family and you know that they can do better and so you're disappointed. But they're costing you money and you can't fix it unless every once in a while you chuck the chair across the floor.
Speaker 3:As I told Alan, not only did I chuck the chair across the floor, like Bobby Knight, I took it and then chucked it up in the stadium and then killed somebody through that corpse on this on the court, went out there and tap danced all around it in front of 30,000 people. So yes, as you said, how did I do? How'd I do? So we do have a guest.
Speaker 3:Ellen Tyler has joined us. She could actually have some words that might make me feel better. Ellen, if you had a client come to you and give you that download, what would you tell him or her Because we know you work mostly with women what would you tell them to do?
Speaker 2:I'd use my favorite phrase You're the problem and you're the solution. Good one.
Speaker 3:I agree, and that was me trying to work through my solution.
Speaker 1:Yeah.
Speaker 3:Yeah, I think I definitely was the problem when I looked at the books and looked at this and I let this go on for a long time. I just kept telling myself it's going to get better. We made a change. Oh, that's going to get better. We made three changes. Oh, it's definitely going to work better. Hey, he's a really good manager and I know he knows his stuff and he and he knows how to do this stuff. It's going to get better and it just didn't.
Speaker 1:And literally when.
Speaker 3:I let it go he said but you know that this month was going to be our best month ever. And I said yeah, unfortunately, we said that in the fall, and we said that in the spring, and here we are in the summer and it still ain't happening.
Speaker 1:And you know how I like to make fun of you and pick on you and stuff like that, but I mean honestly, in your defense you had made so many good moves which are kind of against your nature. I mean you do like to be in control and yet you hired a general manager. I mean you were trying to let go. And then, when you let go, what did you get?
Speaker 3:Yeah, and so the general manager is still with me. It was the remodeling manager that I let go. He's newer but, yeah, he felt the wrath of it too, and he knows that it's now his butt on the line. Uh, and it's got to be a better performance, because now it's going to be his performance on that, which he was already tied to it anyway. You know, which is what's killing me.
Speaker 1:He's next. So, ellen, how are you doing? I'm awesome, ellen, why don't you tell us a little bit about your story? Her bio oh my God, another person that makes me want to just shoot myself and start over.
Speaker 3:Well, let's get into Ellen's bio. Ellen, tell us a little bit about yourself, and then we'll get back into it.
Speaker 2:Oh yeah, Don't we love the made up bios.
Speaker 2:No, you mean you really didn't go across Europe and competitively ski downhill and skydive and everything else that I saw that you did, yeah, no, all of that and probably more if I could. We're here to have fun and say yes to things which led to all of that, like going to school across to England not knowing what the heck I was doing, coming back not knowing what I wanted to work in, falling into some work in the corporate world on financial services, being really good in that world. Then my husband let me finally jump out of the airplane and do all that fun stuff when the kids were older. And then the last corporate role was like I'm just not doing this anymore and I'd rather go have fun and be my own boss.
Speaker 1:So when her husband says, jump out of the airplane, that's a good thing. If your wife said jump out of an airplane, chris? I think that wouldn't be.
Speaker 3:And she'd say and I packed your chute for you. Hey, it sounds like it's clinking, clanking. Don't worry about those. Those are not forks and knives.
Speaker 2:The kids had to be old enough that if I splattered on the ground I wasn't going to leave them raising kids.
Speaker 3:That's right. You just sn raising kids, that's right. I did too. We made ourselves laugh everybody, that's right. Ellen, how many times have you skydived?
Speaker 1:Just twice, I do it more, because she's got so many other things going on. It's just one thing after another.
Speaker 3:What else are we doing? That's for fun. I like the yes and the, the improv.
Speaker 2:Let's do it so I just like telling stories. So when we went whitewater rafting which I love because it's not that far from here the future son-in-law came with us and lied to his parents because he because they didn't let him ride his bike on the street and told him we were going tubing okay, tubing um the very very high class rapids you could be in. And then the one daughter who came showed up in flip-flops not understanding, like, uh, this is serious so you were doing class five uh-huh, where was this?
Speaker 3:were you on the echoey or the nandahilla? I don't know if they have class five in georgia.
Speaker 2:Uh, natahalia, no, yeah, if you go up there, that's where they train for the olympics, that's right, see that.
Speaker 3:I know that. You know why? Because we have the house up there, buddy yeah, how many times are you taking the rapids?
Speaker 3:I did it exactly twice, every time with a guide. Oh, I would never whitewater raft without a guide. You know, I did try to talk my family into doing it. I'm like you know, I've been down this river enough. Come on, let's do it. No way, you're right, it is pretty serious, because I did take my mom and dad years ago there and sure enough, my dad's the one who fell out and he's not a little man, uh, and thank god I'm a bigger man, uh, than he is, so I could yank him and pull him back in.
Speaker 3:You must have felt really bad for a minute. Oh, my god, it's because, by the way, my dad doesn't know how to swim. It's even better. Oh yeah, so you, that's uh, that is intense. So yeah, nanda haley, that's. It's a beautiful ride. It starts out kind of like, oh hey, no big deal, and then you hear the banjos buddy and it's going on, man, and it gets rocking and rolling. That's right, they train up there. I was just driving up there a couple months ago and I saw some guys doing the duck boats.
Speaker 2:You see ambulances, you see, you know.
Speaker 1:Well, there's a lot more rocks. So I grew up out west and I whitewater rafted quite a bit and I've been on some big water. And then the first time I did it here in Georgia, I'm like, okay, the river is much smaller, but it's a lot more technical and if you're not rowing in sync, I mean you're going to broadside on that rock.
Speaker 3:Somebody's going to fall yeah you're going to get blasted. Yeah, there are good business lessons with that, especially when you've got a bunch of people in there. You know, you've heard this phrase, especially in business we're all rowing in the same direction. Yeah well, if you're not rowing in the same direction, this one buddy, you're taking a rock off the side of your head. Next thing, you know, you're upside down in the water and you can't figure out what side's right, side up. That's a great one.
Speaker 1:So, ellen, I got I got to give you a some props. I was looking at your LinkedIn profile and, and I don't know what possessed me, but I started reading the recommendations that people had written for you. And I've looked at people's recommendations before and they're all like. They all read like. He asked me to make a recommendation, and so here's a nice corporate recommendation. These are full of exclamation points and words like recommendation, and so here's a nice corporate recommendation. These are full of exclamation points and words like wow, and there was one that really hit me. It was something about you taught this person that success was measured in things other than money and, as a result, she's now fluent in Spanish and knows how to blow glass. So that could be kind of an interesting thing to discuss. That is not your typical business coach.
Speaker 2:No, I always say I'm the business coach and I could care less about your business. Like, people think that their businesses are unique and special unto themselves and they have their own problems. And it's it's. They're all the same. You sell a widget or a service and then you have to figure out how to sell the widget or service with all the other operational stuff. Sometimes, especially in business, they think it's a money issue. So they'll come in the door thinking I just need to increase the revenue and net profit and I'm like well, you can come in the door that way, but it's never the money.
Speaker 3:Yeah, you know, it's a great point because that's exactly one of the issues that I had was I always felt like the and this issue that just happened to us is that the revenue would overcome the ills. And it just never did, and it truly didn't. And then you started looking at uh as your friend I'm going to say.
Speaker 1:This would have been a perfect time to let her finish that sentence, especially after the week that you've had. So it's not about the money, ellen. What were you going to say after that?
Speaker 2:It's what the money does.
Speaker 3:Well, I have fun with my money. There's no doubt the big daddy spends his money. Yeah, he needs more, yes, but yeah, it's what you do. It's, you're right, it's the fun, but I mean it's for me. You know, the back to the back to me, please, back to you enough how about me?
Speaker 3:well, that's why ellen's here. She didn't know she's gonna be giving free coaching to everybody on this podcast listening guys, don't forget to listen. Go out there and tell everybody about this. I just had somebody else ping us. Love what we're doing. Going to have somebody else come down and visit the mecca. That is the trusted toolbox. See how a well-oiled machine runs. And I'm definitely going to hide part of that thing, or I can throw some sawdust in that transmission. But back to Ellen. So you've been coaching for how long? A little bit over six years, going into seventh.
Speaker 2:Who have been your most fun clients, the ones that do the work.
Speaker 1:Right. What does that mean I mean? Because when I think I mean is that you meet with them and then you talk about the issues and then you actually give them homework or marching orders. She's nodding her head.
Speaker 2:Yeah. So a lot of people just want the magic. They want the magic answer to how does the revenue increase? What marketing do I need to do? And then I come across and tell them it doesn't really matter, because it's more what they think about the marketing that impacts it compared to the actual marketing, because all marketing works, all sales work. It's just finding the one for you that fits. And they all know. So they actually have work to do every single day. They know what they have to work on in the morning. It's like how do you prep your mind for the morning? How do you prep your day? Like, do you just wake up, roll out of beds, you know, scroll and read your emails from work, start putting out fires, or do you actually prepare so that you're better able to respond and not react?
Speaker 3:yeah, respond, not react. Let's talk about that easier said than done. And that's back to putting in the work to alan's question. What are some, what are some techniques on that, putting that work in to, to start responding and not reacting?
Speaker 1:that you could have used earlier this week is a oh no there's no way.
Speaker 2:Shut your mouth and be quiet for like 20 seconds and 30 seconds and breathe.
Speaker 1:He can do the breathing part. I did breathe.
Speaker 2:But it really is in your head. It's like do you even need to answer at that point? Or do you need to even say something, or do you just walk away?
Speaker 3:Yeah, I think some of my best you know a lot of us have said this, I've said this in all my training too is that the adult brain needs one sleep cycle to fully comprehend something, and I never finished the rest, because most of my guys again in the trades is that then you need to really reflect and think about it for a minute. But we all do our. You know everybody jokes about this you do your best thinking on the toilet. You do your best thinking in the shower. You do your best thinking when you're distracted and your mind is willing to do its best. And I'm not talking distracted with social media, I'm talking about distracted that allows you to really get into it. And that's where I've had well, this is where I came up with the idea. I mean, this is where it happened.
Speaker 3:Is I, as I did all my analysis? This didn't just happen on Monday, this wasn't some rash reaction. I've always said I will never make a big decision on a Monday, and I did not make that big decision on Monday. Unfortunately, I'd made it the Wednesday before and so I decided to execute on the decision on Monday because I had a good mentor of mine say why are you waiting. If you don't know you're going to do it, just just do it and he goes. I can't believe you didn't do it on Friday. Friday, by the way, is July 4th, our independence holiday, so I wasn't going to do that. So, but yeah, I mean, I think your point's valid. So responding versus reacting, getting in there taking that breath, not doing that. I tell you, when I'm at my best, I'm not looking at my phone and scrolling through emails and text messages right off the bat.
Speaker 2:Yep, look anyone. I have five kids all grown. Anyone who has kids knows what reactionary is Like hot buttons all along. They know how to pick arguments, they know who to pick it with and they're the best ones to practice that skill on.
Speaker 3:Boy if I would have had five. I think I have one that equals five.
Speaker 1:I wouldn't disagree.
Speaker 3:I have two, but my oldest is a daughter, so how many?
Speaker 1:It is a product of her parents. I will tell you that.
Speaker 3:Yes.
Speaker 2:Four girls, one boy.
Speaker 3:Yeah, and she said I'll never forget. In one of them we started talking, she said something like no, and then, the next thing, you know, we got into it right in front of her friend and her friend looked at me and says that's your boy, that's talking about my daughter. I'm like damn it, because she's just like me. But yeah, so that's awesome. Though, you're right, though Kids are great lessons for anybody, but you learn from them and again, it's so personal, especially with kids. I mean hard to really distract and get away from that one. All right, so that's your morning thoughts. What do I do at lunch after I got completely distracted and I've reactionary all over the place, and by 1030,?
Speaker 2:I've taken out half the office, so my question for all my clients, then, is did you spend any time in the morning thinking about the goal that you're working on for the business?
Speaker 3:Because that's a great one. Ooh, that's right there.
Speaker 2:We show up and we work, we just work. We think that's what we're supposed to do and no, you're supposed to actually try and figure out. Did I think about the goal? Because? Did I get any answers Like is this moving me closer to it or is there a phone call I need to make? And what happens is they'll go all throughout the day and never think about that, like, so when are you supposed to get any new ideas about how it's going to happen?
Speaker 1:Can you talk for a minute about goals? We haven't talked about goals in a long time. So, as you know, you're somebody who's helping somebody with their business. You get the long-term goal, you've got the you know intermediate goals, you've got your daily goals, I mean. So where, where are you? Where are you focused?
Speaker 2:Or how do you help?
Speaker 1:Go ahead, sorry.
Speaker 2:There's two different things. Sometimes it's a 90-day goal because they really do just need to either increase the revenue quickly or anything of that iteration, because they don't have a good practice with what they need to really focus on. So it's just how do we hyper-focus on what you need to do? Usually it's where do you want to be in 12 or 18 months Past that? The three and five and 10-year goals make no difference, because what happens along the way? We also have to learn how to pivot. So what happens if they meet the multi seven figure goals sooner than five years? They're just going to hover.
Speaker 3:So do you, do you use like a vision board technique, or have you, or do you think that's a good one, or she's laughing, hit me.
Speaker 2:So there's all of them. So here's what it comes down to what we think about would become all day long. And you can interpret that anyway, whether it's vision boards or I'm going to pray or whatever but it's the ability to direct a focus, and the reason people use vision boards is to be able to picture yourself at the goal. So let's say, well, my vision board is I want a copper LX hybrid SUV. So I have to see myself in that car when I'm driving my Toyota RAV, then I'm driving the Lexus, whatever way, on the back of my screensaver. Here is Scotland, and the one before that was the house we're sitting in, that we bought and sold and moved in 25 days and we're going to Scotland in the fall. It's just what we focus on, directs the attention with what we're working on. So vision boards are great, but I actually go a little bit simpler. Can you have one picture?
Speaker 3:Yeah, no, I've talked about this with a lot of people. They've talked with me about it. How did I get to this point, which I'll still say, maybe I'm successful, I don't know. I always close my eyes and thought about if I'm walking out of my office in that virtual reality world way back before that was really a thing. What am I walking around doing? And, believe it or not, I'm walking around in the thing that I had 10, 15 years in my head, 10 years ago in my head. But you know, I like the vision board because that does get you away from the money and get you into that lifestyle. You know, what do you want to do? Well, I like to travel. I like to drink wine.
Speaker 3:I like to hang out and drink bourbon with my buddy Alan, which is why I forced him to do this podcast for the last three and a half years. We're all getting to hear what has turned out to be our hobby, um, but um, but has, uh, opened up a lot of avenues for both of us. But we love doing this, because I love talking about this stuff. I mean, I just people have asked me all the time, man, is this helping you with your business? I'm like, well, you know what? Four hours on the golf course doesn't help me with my business either. Yeah, I can do a job out there or do a deal, but I'm still a handyman. Yeah, do I get? But no, yeah, this helps me all the time.
Speaker 3:So back to your idea that it's not all about the money. It is a hundred percent that. But it's just so hard to really dissect that and get into it and then put the work in, as you said earlier. All right, so we're at lunch, I think. Right. So at lunchtime you said are we working on our goal? What am I doing at the end of my day?
Speaker 2:Ask yourself the question how'd my day go In relation to the goal, not how did my day go? What went well today? What went well? So in in the morning? So gratitude in the morning. What went well? You bookend it, that's a good one. You're just it's. You're telling I don't care what people believe, god, universe, whatever is like. Can I have some more of this? What went well? Because if we keep saying words like what went wrong, start to pay attention how often things start going wrong.
Speaker 3:Yeah, I think what's the study said? 80% of our thoughts are negative or 90% are negative, and the good news is that we repeat our thoughts 60% of the time.
Speaker 2:Yeah, in Joe Dispenza's world. Then you're just recreating your past over and over and over again. Like Groundhog Day. We have 70,000 thoughts a day.
Speaker 3:That's right, that's a great one. Yeah, you're right. Guys, you got to be able to get those positive thoughts in there and, as I've told people, I said there's days when I said the average is I think it's 80 or 90. I can't quote the exact stat, but I can tell you there are days when my negative thoughts are 99.999%.
Speaker 1:So on Wednesday, if you ended the day with what went well today, it would be you didn't fire everybody.
Speaker 3:I didn't fire everybody. And I got a chance to hang out with my buddy Alan, and my new best friend Ellen, who's helping me Thinking about going. I'm going to raft over to Scotland. I think. I think I might do that.
Speaker 2:Or hang a light on. Actually, I got to hang out. I think I think I might do that. It's that ability Cause I'll tell individuals sometimes I'm like look the ability when like like I'm not sitting with you guys because the elbow is like not working, it doesn't want to drop.
Speaker 3:I know we're bummed, I you know.
Speaker 2:when I heard that, I said well, I, I, actually I uh well, who wants to go to the emergency room on 4th of July?
Speaker 1:You know, not me. Well, who wants to?
Speaker 3:go to the emergency room on 4th of July, you know, not me.
Speaker 3:Well, yeah, well not a lot of people with not a lot of people with eight fingers now, you know. But you know I will give you another one. Even Cindy, the person who helps me, my executive assistant helps and who helps me with these podcasts she came to me and said Ellen can't make it. I'm like, well, that, effing figures. I said, well, you know what? Where does she live? Maybe I'll just go pick her up. She, she looked at me and said that's probably not a good idea. I'm like, yeah, that's probably right no, there is.
Speaker 3:I want to be white knuckling all the way back I did not know a silverado could get that high in the air. Yes, it can ellen yeehaw.
Speaker 2:Giddy up, let's go but I see this this is what I said like what went well, it's like we still had fun, so I had a great time, like even the elbow. People keep asking because I did. I put a post on linkedin. I'm like you should be able to make fun of stuff like it's just how.
Speaker 3:Did you hurt your elbow? Yeah, come on, let's hear it. I wish I knew they keep going. Did you fall I?
Speaker 2:elbow. Yeah, come on, let's hear it. I wish I knew they keep going. Did you fall I go? No, my husband pushed me down the stairs, Nice.
Speaker 3:So of course you go to the hospital. When did you stop beating your wife? You can't answer that question.
Speaker 2:I love that question. When did you stop beating your wife? Well, don't you love the question? Do you feel safe at home? I, I'm like he's standing right here.
Speaker 3:Yeah, kick you go like this Ice ice ice.
Speaker 1:Have you noticed when you go to the doctor every single time? Now, though, they're asking you about mental health questions. Are you thinking about suicide and all that I'm like?
Speaker 3:well, because Well, again, with my daughter, now a PA, who is now, you know, a burgeoning expert in the entire field of everything, that is, her father and his health, or lack of it.
Speaker 1:I bet she's got some advice for you.
Speaker 3:She already has. But, yeah, mental health has been the preeminent thing. That, the medical health. All the new articles that come out are all about that. Very interesting.
Speaker 3:It's annoying, as can be it is, and I think it's getting, unfortunately, I think it's getting oversaturated, but it's something that, as you know, alan, I totally believe in it. And for men, we got to seek help. And, guys, if you haven't listened to a lot of the podcasts, yes, I've gone to therapy and I'll admit it, and you know I'm a Catholic guy. I go to the church and it wasn't a church thing, it was. I had to go to a therapist. I had work to do. Unfortunately, it was about anger management. Did you pass? It took me, I mean. Well, no, I mean it continues. It's just a work in progress. So it is hard, you know, but we still so.
Speaker 3:Ellen just said I don't know how I hurt my elbow. Isn't that the worst? As you get older, older you wake up and you go. Why is it taking me 10 minutes to get out of bed? You're like, oh, it was those life choices I made in my 20s. Yeah, you know, maybe football wasn't the best idea. Uh, maybe maybe never playing, uh, with any, any protection other than a helmet was a good idea, and even then was that kind of iffy. Um yeah, so all right, so you don't know how you did it and it wasn't. It was not fireworks related.
Speaker 3:Nope, not rafting, not skydiving nope, nothing okay yeah, we're like okay fine, all right, everybody go on the record. If you want to find out how ellen really did it, you can email me, chris, at thetrustedtoolboxcom, and we'll give you the salacious details.
Speaker 1:Maybe people could make guesses in the comments and then whoever gets it right, then they get a prize.
Speaker 3:You send me an email, chris, at the Trusted Toolbox, with your best guess closest guess Closest guess gets, we should have a couple prizes prizes most entertaining guests and then the closest guests.
Speaker 1:All right, let's go.
Speaker 3:Most entertaining guests? Or how about the guests you most likely think is not? That would be my one, the guests you most likely think it's not. And if you respond, chris at thetrustedtoolboxcom, and we will reward you, you send me an email. We reward you with something special. It may be bourbon-related, it may be bourbon related, it may be liquor related. If you're here in the Atlanta area, it may even be the trusted toolbox related. Maybe even throw you a little shout out there.
Speaker 3:Or Chris will probably take you golfing on the course that he never has taken me, but something like that you know what, and Alan said he'd caddy for you, but we're not going to let him play on it, but he can. He can, alan is that I live on a golf course and Alan and I have never played a round of golf on my golf course, which reminds me I did play golf on Sunday. Before this, I played the worst round of golf I played in probably I'm going to go, mac man, probably about five years, and I would say I knew exactly why Because you're a little distracted. I was so distracted it wasn't even funny, yep. And this guy was trying to give me advice and at one point I muttered in my breath leave me alone.
Speaker 1:I was going to say. Advice on the golf course is not necessarily.
Speaker 3:No, he was. He actually. Everything he said was right, but I could not get my shit straight. I'll give you a crazy thing real quick about all this. When I did this at 3 o'clock on Monday afternoon, my dad and I talk occasionally once a week usually, but it's never a set time my dad called me out of the blue. He goes hey, what are you doing? I said I don't know. He goes. You having a good day? I said yeah, he goes. Are you really? I said, did I talk to you about this already? He goes, no, something just told me I needed to call you. Oh my God. Next thing I know he's crying, I'm crying the whole thing's out. He goes. Something just told me to call you. Sam's such a good man. That's my dad.
Speaker 3:Yep, helped me get into business as a corporate guy all his life. You know what you need that every once in a while too, you know. But that's I mean. I am a God guy, so I think that was a God thing. Yeah, that was pretty big. So not to do that. Let's go back to Ellen, shall we?
Speaker 1:Please, let's squeeze her in just a little bit before we get back to you.
Speaker 3:Well, you know, but she hurt her elbow so I figured she's working. She's our one wing dove.
Speaker 2:You had a great career in financial services.
Speaker 1:How did that prepare you for being the successful coach that you are?
Speaker 2:Financial services is 95% men and if you can figure that out, you can work any place and be successful any place. And when I was growing up, my dad owned a hunting and fishing store so I'm from Illinois originally and all of his clients were the owners of manufacturing plants who are multi-millionaires and would come into a store with flannel shirts and jeans on and he just said, like they're the same as everybody else. So I learned that people with money aren't any different.
Speaker 3:All right, let's talk about this. You brought it up, so let's get into the gender thing a little bit. You were a woman who was successful in business. I have been, in fact, my best boss ever, and I didn't have any good bosses, but she was my best Both of us.
Speaker 1:Our best bosses ever were women yeah.
Speaker 3:And we talk about that a lot, and the reason why is you know, I have a lot of reasons why for her, but why do you think women are successful in the corporate world? And what makes women successful in a male? And again, let's call it a male dominated world of business, not male dominated world, and rest, I know that I'm talking to. I'm talking to my male listeners, who probably don't because we're all so dumb.
Speaker 2:I actually am going to. It's more of how they grew up. I was a tomboy, I played sports, I went shooting. I didn't go kill Bambi because by the time he asked me to go hunting and fishing I was like, no, I don't want to go do that. But it was also. It taught me how to rely on myself and I think when somebody has those characteristics along the way, coupled with I'm going to say, women, listen a little bit more, we just listen and that's it.
Speaker 3:No, that's a good point on the diversity. You said it. They listen more, they are more empathetic, they think about the holistic picture, I think a lot better than men do, from my perspective. I'm glad to hear that you shot Bambi.
Speaker 2:I did not shoot Bambi.
Speaker 3:Oh, you did not.
Speaker 1:You chose not to shoot Bambi.
Speaker 2:I wanted to go shoot Bambi and when my mom told my dad that I really did want to go shoot Bambi, he told me I couldn't go because it was a men's hunting camp. And then, when he decided I could, it was like I'm like you lost your window, like now I can't do it. So why did you choose to focus on women clients? Because, in light of what you said, they actually there's more women that are unsuccessful. If you look at the number of women who make it to the seven figures in their own business, it's less. So they'll be successful, but they also settle for less and not all of them understand what it takes to run a business.
Speaker 3:Interesting Elaborate on that one.
Speaker 2:So, depending on the profession, a lot of females choose to work because it either gives them purpose or adds value and they want to help people. We like to help people. That doesn't cause a person to understand, but it's a business, and to run a business and to show up better and to serve the people, you have to make some tough decisions in business and show up and do things that isn't your normal nature. And so in any of them, if you pick let's pick financial services they decide to go off on their own and be an independent. A female will convince herself that she's fine at this size, this small size business, because it's a lifestyle and she's serving people and convince herself. And my answer to that is if you were put here to serve people, if God put you here to serve people, then why are you playing small?
Speaker 3:Come on, that's challenging and hard. Actually, that's challenging and hard for anybody.
Speaker 2:It is. I had somebody yesterday tell me I hurt her feelings.
Speaker 3:How does that make you feel? So, ellen, you're starting to show your age, are a little bit there right, the elbow hurts a little bit. And how does that make you feel like, hey, suck it up, sister. Pretty much, that's pretty much what it is, yeah, I think. What do you think makes a great, successful entrepreneur? Who's a woman?
Speaker 2:The ability to take chances of doing something they don't know how to do. Ooh, that's a tough one yeah.
Speaker 3:Yeah, that's a tough one yeah.
Speaker 1:Yeah, that's a good one. So are you saying that's not instinctive then? And so that's what you're trying to do is help people get outside of their comfort zones.
Speaker 2:Pretty much, and that's for anyone To move towards any goal. It doesn't matter is that you have to do things that are uncomfortable. So I'll put it in this way when anyone sits today in comparison to the goal that they want to be, and that's what choose, whatever it is. Let's go on the business side of multi-seven figures. They can't be the same person who's doing the same things. They can't be the same person who's doing the same things when you're running a business 30, 60, 100 times more than what it is now. You're not running it like you are today. So you have to make the decision of what do I have to step out and start doing in the very beginning? For women, it's like you've got to go network and actually talk to people who you don't know they know.
Speaker 1:And you're saying if for you know, this is a broad stroke, but for women that's not normal.
Speaker 2:No.
Speaker 3:Interesting. I uh, so you you say that's not normal for women to go out there and realize that, especially in a male-dominated world. If you're in a networking event and you see a woman we want to talk to you. I mean, ellen and I met at a networking event. I was gravitated towards her no, I'm kidding, but we were set at the same table. But I enjoyed my conversation with her a ton. But you're saying that most women are not willing to have that conversation with other men or go out there and open up.
Speaker 2:No, I'll give you a good example. So when I was in financial services I had I love her dearly, she was an assistant and then she moved into the same role but we were, we were sending her out to go do some sales calls and I said, could you just read the sports section, like, because you have to have something to talk about? And so if we think we don't have anything in common, then how are we going to have a conversation? Because otherwise those conversations are always about business or just in general. And you know we do business with people we know, like and trust, not just because they want to talk about your business.
Speaker 3:Yeah, that's a great point, because what are men taught? Hey, get in there, understand their business. No, uh-uh, stop. Because go back to it, because you've already got that know like and trust part of it, because you found some other common bond or bonding or rapport that know like and trust part of it, because you found some other common bond or bonding and rapport.
Speaker 1:But for women it's harder, because you go in there and talk to a man and you immediately think you like sports, which no. You walk into an executive office and you look for the golf clubs, or you look for the hunting pictures, or you just look for whatever, and then odds are you've probably got some sort of common background that you can focus on.
Speaker 3:Easy as a man to do, but as a woman you don't walk in there. What is your common bond? Maybe, I don't know?
Speaker 1:Yeah, that's interesting, I'm thinking about this a little bit more.
Speaker 3:Family pictures? Yeah, I guess. So I think you got to go for I don't know what do you go? I would go for college. Then you know, hey, where are you from? As soon as Ellen as alan says, hey, I'm from illinois, I'm like I knew, I liked her, she's midwest, I just been westerners stick together. And alan alan doesn't like to admit he's from the midwest because he went to college there, uh, in michigan, which is god's country, um.
Speaker 1:But he says, oh, I'm from oregon and whatever you know, he's midwesterner my, uh, my sister-in-law actually have held for a couple of decades the Big Ten record for blocks at the University of Illinois.
Speaker 3:There you go. So there's that common bond that you and I know how to do, but Ellen's saying that as a woman, you don't know how to do that and get that going with the guys.
Speaker 2:Not natural for them. They have to figure it out.
Speaker 3:That is so awkward. You know that's interesting. I'm actually the next networking event I'm going to. Actually, I'm going to try that out because it's not a creepy old man way, trust me. How's that going to go?
Speaker 1:I'm looking forward to this. Invite me to the next networking event you go to, so I can just laugh.
Speaker 3:But you know what, getting back to diversity, and that's the biggest thing I was about is that you know, right now, being the president of Narian, which is remodeling in some male-dominated society, right, or male-dominated industry, and are you working to keep it that way, chris? I'm squeezing out every woman I can. You're gone, girl, you're gone, you out, you no, actually, look at our board. Our board is made up of almost every ethnicity that we have in the US. I mean it's pretty, it's pretty awesome and I love that diversity it's men, it's women, it's black, it's white, it's Hispanic, it's Eastern Bloc. I mean we've got a good job of that and I love because you make better decisions with diversity. But you're saying that women are afraid to embrace that and talk to men about that.
Speaker 2:It's really just being curious about learning about people. Really, if you have a curiosity and you just want to learn, so from Illinois I have. Of the five kids, three are adopted. So we brought them up to Illinois because they had never lived there and the youngest at that point was, I don't know, 13, 14. And we're on Michigan Avenue in the elevators and we get off. And here's what she said to me Do you have to talk to everyone?
Speaker 3:So, ellen, obviously.
Speaker 2:Yeah.
Speaker 3:I do, yeah, I love that. Oh, that's so fun.
Speaker 2:So you're the extrovert. I'm an introvert.
Speaker 3:Oh, you're a learned extrovert. All right, let's talk about this, because I got another one next to me. Yes, you do, mr Podcast guest. Here is a gregarious introvert.
Speaker 2:Introvert doesn't mean we don't like to talk.
Speaker 3:We just don't like you. Yeah, I know.
Speaker 2:Introvert means at some point I have to not talk to anyone and have quiet and go plug it in, get more energy. That's all it means.
Speaker 3:When I'm left to myself, I lose energy, like during COVID. Alan said Freaking loved it. Yeah, I know, I actually withered like a flower and all I could do was hide in a bottle. I drank so much wine.
Speaker 3:I miss it so bad. I I actually um well, cause in our business, um, I was deemed an essentials uh business here in Georgia, so I use that to my full advantage. I ran every estimate we could just so I could get out there and talk to her, even with the fricking mask on my face or outside yelling through a window telling them what I see. I had to have that and I came out of the way from there going. But I went a day without me talking to anybody and sitting in my house. Oh my God, I just like. Oh my God, I'm bouncing off the walls. I got to go. I got to go. I have no energy. I got to go. I need something. It's like you're giving me. I need the sun, baby, I need the sun. You gotta talk to somebody.
Speaker 2:You two you guys need to go back in, get get all charged back up. I'm like that, let's go pretty much when I come from a business trip, because you get all talked out when you're traveling for business and I just look at the family, I go, do not talk to me until tomorrow like don't, don't.
Speaker 1:it's like a little kid that's overstimulated and you just shut down.
Speaker 3:Yes, but, but again, you guys have learned that talking to people, finding that connection, bonding and rapport and finding a common connection, but you're saying for women it's a lot harder. It's so interesting for me, I'm really. I'm really. When I see a woman in a networking event, I do. I feel more like what Alan said is that I'm not going to go up and talk to her because I will look a little too forward and a little too and I don't want to do that because that's not. I'm not any of that.
Speaker 1:When I think of men and women in general, it's like I feel like women are chattier than men and men grunt.
Speaker 2:But there's two.
Speaker 1:Huh.
Speaker 2:Chattier with who.
Speaker 1:I guess with other women. See, she just gave us a little knowing she said yes, everybody alright.
Speaker 3:So alright, let's do it. Men, come on, say it like you want to. So that means I gotta learn how to crochet and knit. I mean, ellen, what do I gotta do?
Speaker 2:be curious.
Speaker 1:I think that's important for all people in sale. You got to be curious. I mean genuinely curious.
Speaker 3:I think it's key you know, we, uh, we use that line in our sales process a lot is that you don't know what you don't know, and, um, for me, especially doing the home services now for 18 years 17, uh and being in all the houses I've been in I know a lot about houses. But you don't want to hear that from me. I don't know what your pain point is, and so that's what I train my sales guys on all the time is keep asking questions why, why, well, why does that make? Why are we doing this now? Why are we doing this today? Oh my gosh. Why are we doing this today? Oh my gosh. Well, you know not how it makes you feel that your wood's rotted outside your house or why your deck's falling off. But why is this important? Well, I have grandkids Like, oh, we just found the hot button. My friends, let's go.
Speaker 1:Yeah. So, alan, when you're working with people who are uncomfortable doing that kind of networking whether it's women or men it's not just as simple as saying hey, you need to talk to people. I mean, do you have a program that you or a book that you recommend? I mean, how do you help them get out of that?
Speaker 2:This is the best advice I've ever gotten. When you go to a networking event it doesn't matter who, because sometimes it just depends. They're uncomfortable go up to who's the sponsor and you ask them who are the three most interesting people that I need to meet here. That's true, I like that. You ask them to take them up and introduce you, so now you don't have to come up with anything to break the ice. It's like I understand you're one of the most interesting people here that I'm supposed to meet.
Speaker 1:That might be the gold nugget of the year.
Speaker 3:That is the ultimate gold nugget. We're stopping right here and I'm going to say only one thing I, my feelings are hurt because they did not introduce me to Ellen the jerks. I'm talking to you, Michael. You know who I'm talking to, Robert.
Speaker 1:Actually, Robert doesn't listen to this one but no, if you're wondering who the most interesting people in the room are, it's not you. Is that what you're saying?
Speaker 3:I'm going back to him going I can't believe that ellen was not introduced to me and I just had to meet her at a table. Ellen, this has been a phenomenal episode. You are amazing. Uh. By the way, uh, kudos to you. Uh, adopting three children is not an easy feat. Adopting one child, I one child I mean that is amazing. God bless you for doing that, because that is absolutely why you do what you do. Like you said you do what you love and you got the money that you could do, but you said I wanted to have a big family that could do all this stuff and have some fun with it, or whatever your choice was. Thank you for doing what you did. That can do all this stuff and have some fun with it, or whatever your choice was. Thank you for doing what you did.
Speaker 1:I got one question I got to ask before our final four, which is all these cool things that you can see on your bio that you've done. Just amazing. You obviously say yes to everything. What's what's on the bucket list?
Speaker 2:Ooh, oh, gosh Um she's she might be a question. I'm getting nervous. Yeah, I can't wait.
Speaker 1:Oh gosh, she might be a good question. I'm getting nervous. I can't wait. Thank you, Machu Picchu. See, that's kind of on my bucket. What about the running of the bulls? Would you do that?
Speaker 2:No, I'd run a marathon, run a half marathon.
Speaker 1:You don't need to run from animals.
Speaker 2:No.
Speaker 3:I don't need to run ever again, unless it's to go grab a beer. Yeah, I'm done with that. Yeah.
Speaker 2:Running is. I like that I don't ever go back to a country I've been to already, so I don't understand why people keep going back to the same place, because my bucket list would be is like I'm just going to new places.
Speaker 3:All right. So one of my favorite questions are is every time one of my friends takes a trip, name the one place you would go back to, because a lot of us have that same philosophy. So what is the one place? If I said, ellen, I'm sorry, I, I'm going to fund this, but you have to go back to one place that you've been to before, where would you go? Spain? Where in Spain?
Speaker 2:Um Munda down by the coast.
Speaker 3:Which? Well, I've been there a lot, so which which coast? I don't know.
Speaker 2:Um, the South coast, oh yeah, not North. So we went Madrid South and Munda is down by the coast and we stayed in a castle.
Speaker 3:Okay, yeah. So my, my son did a summer abroad in Cadiz. Uh, I got to spend a week in Barcelona when I was a kid, and then we got to go back when my son had finished. I've never been to madrid I've been all over spain except madrid. Um, I love that city, I love that country too, and, uh, I've got a, a friend, who lives there. Um, yep, that's a great one, all right, but I know you're not going back there now, so that's off the list, except we can go madrid, as we did, madrid south, and then oh, oh, so you're oh going back there now.
Speaker 3:So that's off the list, except we can go as we did Madrid South, oh so you, oh, so now, oh so you've opened it up, so you're going to go back to Barcelona.
Speaker 1:She's pretty she's pretty literal. I noticed that. Good job, thank you.
Speaker 3:That's my, that's my Castellan. All right, let's get to. Oh my gosh, we still need to do the paella with those guys. I know we actually have threatened and they're ready to do it. We're actually going to do one of our shows. It's going to be cooking paella with our friends in Barcelona on a Zoom call as a special podcast, because they want to do it. Actually, a couple of them actually listened to the podcast, believe it or not.
Speaker 1:I think that's awesome. It is yeah, hey to Spain.
Speaker 3:We love you. All right, ellen, before we get to our final four, how does everybody find you? Because if you're interesting, you're Ellen. You want to talk to Ellen. If you're not interesting, you still want to talk to Ellen because you want to figure out how you want to. Ellen's one of the three most interesting people in the room with tackler ellen. Please pick me. Please pick me, make me tell everybody I'm the throb.
Speaker 1:Very interesting, damn it all right how do we find you?
Speaker 2:linkedin pretty easy ellen tyler, ellen tyler coaching and same email ellen at ellen tyler coachingcom r-e-l-l-e-n-t-y-l-e-rcom.
Speaker 3:We'll put that in the show notes. Everybody, let's get to that final four, shall we? Let's go? What's the favorite book you would refer to our audience?
Speaker 2:Genevieve, burand, your Invisible Power.
Speaker 1:Ooh, tell us about that.
Speaker 2:I bet nobody's ever said that right.
Speaker 1:No, no, that's a unicorn.
Speaker 3:Was it the eyeballs coming out of my head going? I don't even know what she just said. I mean, seriously, it sounded French and mysterious to me. It's like I don't speak French. I don't speak a lot of languages.
Speaker 2:I'll preface it. I love old books because there's nothing new. No-transcript.
Speaker 3:Oh my God, and when was it written? 1910. All right, all right, cindy, before you order this one, check with me first. I got to make sure I understand how to read it. Cindy, just order it in English. I did this once. Somebody told me to read the Teddy Roosevelt biography, so I bought the original one. Dude, his English was so far gone from where I could read. I was like, dude, this is like Shakespeare. I'm like, no, I'm done, I'm an engineer, I'm done. I had to go buy the updated version, Like, hey, this is what he really was about. I'm like, yeah, that's what I thought. Oh my God, cultured Alan, I'm going to do with you, I'm so uncultured. All right, let's get after it.
Speaker 2:What's the favorite feature of your house?
Speaker 3:That it's smaller than the bigger one. We sold Less to maintain, I thought you'd say, when it's full of my grandkids.
Speaker 2:Well, that's true, but then they go home and that's good.
Speaker 3:Oh, even more fun, right? Oh, my God, yes, god bless you All. Right, let's go. So we are, admittedly, customer service freaks. Absolutely crazy about it. What's a customer service pet peeve of yours when you're out there and you're the customer?
Speaker 2:That they don't actually answer the phone.
Speaker 3:Ever, isn't that just mind-blowing. Alright, guys, I'm telling you what this is 2025. I think by 2027, when we're with SmartList, probably on stage with them, or probably they're our opening act or Rogan's actually in your basement rogan's down here.
Speaker 3:Yeah, in 2027. I think what people are going to say is, when the ai guy answers or the ai gal answers and I don't know if it's an ai or if it's real person, you know they have. They have right now. I literally listened to one. The ai person, ai. Whatever the person says, are you an AI? They went oh no, that's funny, no, absolutely not. The AI said that oh my God, oh no, that's funny, absolutely not.
Speaker 1:The AI lies.
Speaker 3:The one I listened to did I don't know, but I think a lot of that legislation will come out eventually. That freaking scares me. Hey dude, I'm telling you it's coming, and so you're right. When people don't answer the phones, we're talking about that even in my own business. I would rather have somebody AI answer now than a call center. So call centers will be gone soon, unfortunately. That's going to be horrible. You know, I have two ladies in the office who answered the phone for me and they said is my job in jeopardy? I said no, it's the next two. I would have hired their job's in jeopardy. But I said but you guys, I always have to have somebody in our business to understand and believe and love our customers more than anybody else can, and so their rider dies with us too. So that's great, all right, here we go.
Speaker 1:She's going to have a good one, I'm predicting, you know what she's hands on.
Speaker 3:I want a DIY nightmare story. Ellen, I have put nails through my foot. I have put nails through my hands. I have almost cut off fingers. I have set almost a kitchen on fire. I want a DIY nightmare story.
Speaker 2:When we decided to tile our whole floor in the house in Chicago and then find out that I got transferred here to Georgia and I'm talking the whole floor and we had to finish it.
Speaker 1:It was a nightmare because you got into a project that suddenly didn't matter and you needed to get it done. It's a different nightmare Because you got into a project that suddenly didn't matter and you needed to get it done, all right. All right, it's a different nightmare, all right.
Speaker 3:I want to know who was on the cut station and who was laying it.
Speaker 2:I did not cut it, I can lay it.
Speaker 3:So you were on your hands and knees the entire time. Thin set drop. Thin set drop. Gap Tile.
Speaker 2:Which was be better than the Italian plaster. I had to do with my grandparents' house in Illinois and learn how to do the swirly things.
Speaker 3:You did the swirly things. Oh, we're kindred spirits.
Speaker 1:The only person in my entire company Is that the technical word Swirly things.
Speaker 3:That's exactly what you have to do. It is I'm the only one in my entire family, entire company knows how to plaster, because I grew up in a house that I had to plaster. Yeah, and trust me, I will never do it again. Not with all the drywall. Now I say, just take it out. We'd never do it again. Get rid of it.
Speaker 2:No.
Speaker 3:Awesome. Yeah, ellen Tyler, this has been amazing. You are a Renaissance woman. She is Renaissance. I love it.
Speaker 3:Hey guys, if you learned something, man, that's on you. Hope you guys had a great time. Don't forget to go out there. Check us all out. Hey, don't forget. Also, we got a new sponsor Qualified Applicants. These guys are great for recruiting. I just talked with Tina the other night. She's helping me out with another hire after my rant and a rave and I got to go find somebody else. Tina puts up with you. She does put up with me. Tina and Megan are great. They're actually nationwide recruiting for everybody. So if you're in the US and you're looking for somebody in the home services space, you got to figure them out. That's general manager, sales, even technicians. These guys know how to talk your language. Get out there, make it happen. Let's get up that mountaintop and go get successful and let's freaking make it happen. Cheers everybody. Thank you for listening to this episode of the small business safari. Remember, your positive attitude will help you achieve that higher altitude. You're looking for a wild world, small business ownership and until next time, make it a great day. You.
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