Episode Player
S01E04 - CRM Post Mortem - Drive Centric - CDK - Reynolds - DealerTrack - VAuto
Dealer Tech Tuesdays
Chapters
0:00
CRM Change Management in Automotive
12:56
Culture and Leadership Impact Organizational Change
20:04
Creating a Positive Automotive Culture
25:03
CRM Implementation and Process Alignment
32:28
CRM Implementation Success Factors
38:35
CRM Data Cleaning and Task Management
45:24
CRM Data Cleaning and Deployment
53:32
Sales Team CRM Implementation Discussion
Dealer Tech Tuesdays
S01E04 - CRM Post Mortem - Drive Centric - CDK - Reynolds - DealerTrack - VAuto
Aug 02, 2021
John Acosta
Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective field.
This week we go over how CRMs and DMSs are changing and how those changes bring new features that benefit dealerships.
Guest Name: Kyle Mountsier (contagiousauto.com)
Song: For Today by Jaialai
Visit us at: https://www.vtechdealerit.com/247-it-support/