Jean Reitelbach - Leading with Authenticity - Redefining Leadership in Automotive

Dealer Tech Tuesdays

Dealer Tech Tuesdays
Jean Reitelbach - Leading with Authenticity - Redefining Leadership in Automotive
Jun 03, 2025
John Acosta

In this episode of Dealer Tech Tuesdays, John Acosta sits down with Jeane Reitelbach to explore how leading with authenticity and vulnerability can dramatically transform your dealership's culture and profitability.

Jeane, a renowned marketing and customer experience expert, shares practical insights into why genuine human connection is essential for creating lasting customer relationships, enhancing employee engagement, and boosting dealership success. Discover how shifting from transactional interactions to authentic leadership can redefine your team's performance and elevate your dealership’s reputation.

🔑 Key takeaways include:

* How vulnerability can be your greatest strength in dealership management.
* Proven strategies to integrate authenticity into your dealership’s culture.
* Real-world examples of successful leadership transformations.

If you're a dealership owner, general manager, or automotive leader looking to foster meaningful connections, enhance customer experience, and drive sustainable growth, this episode is a must-watch!

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Episode Artwork Jean Reitelbach - Leading with Authenticity - Redefining Leadership in Automotive 1:04:35 Episode Artwork Tracy Kawa - Revolutionizing Team Dynamics - Behavioral Assessments - Leadership Communication Strategies 58:36 Episode Artwork Brian Kramer - Driving Innovation in Car Sales - The Art of Dealership Transformation - Data and Process in Harmony 1:02:38 Episode Artwork Justin Shanken - The Cybersecurity Frontline - Protecting the Automotive Industry - Inside Digital Defense and Regulations 1:06:45 Episode Artwork Judy Serra - Revolutionizing Auto dealership Culture - Leadership Insights - The Electric Future of the Car Industry 50:45 Episode Artwork Tom Kline - Navigating Dealership Dynamics - Risk Management - Insurance & Compliance Insights 58:12 Episode Artwork S03E01 - Cheryl Lopez - Dealership Culture - Accounting - Technology 1:22:08 Episode Artwork S02E01 - FTC Regulators Mount UP - New Safeguard Rules - Customer Information 1:37:55 Episode Artwork S01E08 - Update Promise - The Future of Service - Data Driven Fixed Ops 1:06:25 Episode Artwork S01E07 - The Paul and John Show - Future Proof Your Dealer - Electric Vehicles 1:00:22 Episode Artwork S01E06 - Moneyball Your Dealership - Data Driven Sales and Processes 58:29 Episode Artwork S01E05 - What the *%$! is a Technologist?! & Who Holds The Keys To Your Most Vital Cloud Platforms? 58:44 Episode Artwork S01E04 - CRM Post Mortem - Drive Centric - CDK - Reynolds - DealerTrack - VAuto 1:00:13 Episode Artwork S01E03 - Dealership Buy Sell - Recovering From Disasters - How Microsoft Teams Has Changed Business 1:30:26 Episode Artwork S01E02 - Cybersecuring Your Dealership - How to Protect Against Ransomeware, Phishing & Social Engineering 59:08