Joey Pinz Discipline Conversations

#835 ITEXPO '26 -Evan Rice: AI, Accountability & the Future of MSP Growth 🚀

• Joey Pinz • Episode 835

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In this powerful episode of Joey Pinz Conversations, Joey Pinz sits down with tech executive Evan Rice, President & COO of Rev.io, to explore how AI, automation, and accountability are reshaping the MSP and technology services landscape.

From climbing 14ers for charity to building AI-driven platforms, Evan shares how measurement, structure, and personal standards drive both business growth and personal transformation. 💪📊

As private equity reshapes the MSP market and cybersecurity threats intensify, the conversation dives deep into how Managed Service Providers can scale smarter—not harder—by leveraging digital labor, automation, and better data visibility.

🎯 Top 3 Highlights:

  1. 🤖 AI as Digital Labor – How autonomous agents can multiply technician output 5–10x.
  2. 📈 Profitability Through Data – Why MSPs must measure what matters to grow sustainably.
  3. 🧠 AI as a Personal Tutor – Using AI not to replace thinking—but to sharpen it.

If you’re an MSP owner, tech leader, or entrepreneur navigating growth in the AI era, this episode delivers clarity, strategy, and inspiration.

#AI #ManagedServices #MSP #TechLeadership #Automation #DigitalTransformation #Entrepreneurship #Accountability #BusinessGrowth #Cybersecurity #RevIO #JoeyPinzPodcast

 

 

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Tell me about your Climbing for Kids involvement. Evan shares his connection to Children's Colorado and climbing Mount Bierstadt, a 14er in Colorado. Discussion about Dallas weather, Atlanta roots, and family connections to Texas and Colorado. Introduction to Rev.io at IT Expo and goals for connecting with MSPs and partners. Overview of Rev.io’s foundation in communications billing and evolution into managed services. How Rev.io integrates billing, PSA platforms, AI automation, and digital labor tools for MSPs. AI-native platforms, automation agents, and modernizing technology service providers.

Top MSP challenges:

cybersecurity, talent shortages, and sustainable growth. Using AI to multiply technician productivity and improve profitability through better data. When MSPs should consider switching platforms and reducing fear of change. The future of work, AI tutoring, and upskilling humans with intelligent systems.

Sales evolution:

why cold calling is harder and go-to-market strategies must evolve. Joey shares his personal weight loss journey and lifelong accountability. Measurement, point systems, and accountability in business and fitness. Closing thoughts and how to connect with Evan Rice at Rev.io.