Nilan Peiris, Chief Product Officer at Wise – Building a Multi-Billion Fintech Powerhouse, Global Expansion Strategies, & Customer-Driven Innovation

This episode was the most popular one of 2023 - it first aired Apr 18, 2023. Enjoy and have a happy new year!

Miguel Armaza sits down with Nilan Peiris, Chief Product Officer at Wise (WISE.L), a global fintech that helps clients move money around the world. Founded in 2011 by Kristo Käärmann and Taavet Hinrikus, Wise went public on the London Stock Exchange in 2021 and has a current market cap of £6 billion, has served 16 million people and businesses, and processes £9 billion in monthly cross-border transactions across 170 countries in 50 currencies.

We discuss:

• Building through a mission-driven approach and why it’s crucial for companies to have very clear missions
• How Wise turned a consumer product into a B2B offering and an infrastructure business, essentially building three companies inside a single firm.
• Building customer trust through transparency and how this can lead to high customer satisfaction and strong referrals
• Turning regulatory challenges into opportunities… and a lot more!

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Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.

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