Amit Garg gets candid with Kirk Donaghey, Standards and Frameworks Manager at Optus about building learning programs that engage. As an accomplished people leader, Kirk’s focus is on coaching and development to achieve sales and performance growth. Being a learning and development professional, he possesses in-depth experience pertaining to coaching, facilitation, and leadership development.
In this podcast, Kirk emphasizes learning engagement while differentiating it with a learning experience. He interprets learning engagement as how much engagement a session or a piece of learning is fetching. Learning experience on the other hand is more about being holistic and deals with end-to-end experience and accessibility of that learning. In his discussion, he put forth the concept of moving from high effort & low value to high value & low effort in bringing engagement.
Kirk spoke from both facilitator and digital perspective while sticking to the 3 principles of sustainable, accessible & experiential which he substantiated further when it comes to engagement.
Talking about the frameworks, Kirk mentions how their organization is keeping track of engagement while considering personalization.
Here are the key takeaways from this podcast-
You may also read our podcast blog for a quick summary of this discussion: https://bit.ly/392QXZ6
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About The Guest
Kirk Donaghey has recently added being the Standards and Frameworks Manager at Optus, Australia to his portfolio. Kirk has spent the last 6 years with Optus in various roles within L&D. Before that, he spent a substantial tenure at Suncorp Bank. With over 10 years of experience in financial services industry, he has a proven capability in leadership and sales roles.
You can follow and connect with Kirk Via:
Email: [email protected]
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
Email: [email protected]