L&D Go Beyond

How to Solve the Right Problems in L&D, with Jennifer Tsang

September 29, 2021 Upside Learning Solutions Season 1 Episode 6
L&D Go Beyond
How to Solve the Right Problems in L&D, with Jennifer Tsang
Show Notes

In this podcast, Amit Garg speaks with Jenifer Tsang, Chief of Staff at Cisco, on how to solve the right problems in L&D. Jennifer has been with Cisco for about 19 years. She also runs her own podcast called ‘In the Lead’ and her passion is to empower people to unlock their leadership potential.

Interestingly, Jenifer joined Cisco as an intern. She is curious about trainings. Being a certified coach, her priority at Cisco is about up-skilling people for future while ensuring the right mix of how their training could be agile with right technology and solving the problems of today. Her keen focus apart from leadership is ringing the mindset of coaching to everybody.

While mentioning root-cause analysis in her discussion, she strongly advocates about L&D’s role to go beyond just creating a typical training video instead to develop programs that offer more value & experience while looking at the role, organization and culture intertwined together.

Here are the key takeaways from this podcast-

  • Uncovering the coaching principles in L&D to uncover the right problems
  • L&D challenges in resolving core problems
  • Sensing & creating journeys to proficiencies
  • L&D intervention in partnering & managing stakeholders’ relationship

Listen and watch this podcast on the various channels mentioned below:
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
YouTube: https://bit.ly/3F4rlK4

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About The Guest
Jennifer Tsang is an ICF certified Leadership Coach who partners with executives, leaders, aspiring leaders and anyone looking to build more consciousness into how they lead their teams and most importantly, themselves. Jennifer believes that leadership is an inside-out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves to grow professionally and personally. Jennifer has over 20 years experience working with executives and leaders in a large fortune 100 company in the Silicon Valley. Today, Jennifer offers a wide variety of programs and services - from individual coaching, group and team coaching, to facilitated group conversations.

You can follow and connect with Jennifer Via:
LinkedIn: https://www.linkedin.com/in/jenn-tsang/
Twitter: https://twitter.com/jenntsang
Website: https://www.coachwithinsight.com
Podcast: https://open.spotify.com/show/2TQvDD5EWICLiPUrr9jvNX?si=OlQuT8MNQs67sNmGTa4IBg&dl_branch=1
Email: [email protected]

About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.

You can follow and connect with Amit Via:
LinkedIn: https://www.linkedin.com/in/gargamit100
Twitter: https://twitter.com/gargamit100
Email: [email protected]