L&D Go Beyond

Chatbots in Workplace Learning & Performance, with Vince Han

October 20, 2021 Upside Learning Solutions Season 1 Episode 9
L&D Go Beyond
Chatbots in Workplace Learning & Performance, with Vince Han
Show Notes

In this engaging podcast, Amit Garg speaks with Vince Han, Founder & CEO of Mobile Coach, a B2B SAAS chatbot authoring platform, on Chatbots in Workplace Learning and Performance. Vince, with his background in technology, is passionate about learning and performance along with self-improvement. Founder of several other technology companies as well, Vince is also a leading voice in the learning technology space laying greater emphasis on AI & chatbot technology.

Despite graduating as a music major, Vince followed his passion for technology and got associated with technology companies. He was amazed by the process of imagining technology, tackling challenges, building it to be leveraged further, and keenly focusing on developing technology that really helps people progress.   

Explaining about chatbots and their integration with the L&D domain, Vince emphasized on the challenge that L&Ds are facing in terms of not fetching the desired reach and engagement amongst their learner audience. He identified the means to tackle this is through automated conversation or chatbots on mobile devices that offer a frictionless user experience. It is noteworthy to mention that Vince also highlighted the endless possibilities it generates to help solve L&D’s engagement problems.

Here are the key takeaways from this podcast-

  • Chatbots’ functionality in nudging learner & engagement
  • Passive and Push Chatbots utility in L&D
  • Chatbots usage & content sensitivity scenario
  • Chatbot use cases in L&D


Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3Gdnxqm
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH

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About The Guest
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.

You can follow and connect with Vince via:
LinkedIn: linkedin.com/in/vincehan
Email: vince@mobilecoach.com
You can catch a demo of Mobile Coach here: https://mobilecoach.com/demo/
Sign up for a free chatbot workshop & a Mobile Coach sandbox account here: https://mobilecoach.com/workshop-signup/


About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.

You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com