Join host Amit Garg in a conversation with Laura Bartus, Director, Learning Design at CenterWell Pharmacy - A Humana Company, in this episode Laura shares her inspiring journey from English teacher to leadership roles in L&D, emphasizing the importance of aligning learning with business goals and measuring impact effectively.
Key takeaways:
- Aligning Learning with Business Goals: Understanding the necessity of linking learning initiatives with business performance for impactful results.
- Focus on Impact Measurement: Recognizing the importance of measuring the impact of learning programs, with a focus on behavioral changes in employees and their performance.
- Strategic Approach to Learning Interventions: Emphasizing the need to understand underlying problems before designing learning interventions, highlighting a strategic approach to achieving meaningful impact.
- Building Authentic Relationships: Acknowledging the crucial role of trust and personal connections in consulting roles, fostering effective collaboration and impactful outcomes.
- Domain Knowledge and Trust: Understanding the significance of domain knowledge in building trust with business stakeholders, particularly in specialized industries like pharmacy.
- Team Support: Appreciating the diverse skills and contributions of team members, emphasizing the importance of leadership, facilitation, and data analysis for effective learning and development initiatives.
- Proactive Problem-Solving and Delegation: Learning the importance of patience, proactive problem-solving, and delegation in leadership roles, fostering team growth and effectiveness.
- Continuous Learning and Development: Acknowledging the importance of continuous learning and development in leadership roles, with a focus on empowering others and fostering their growth.
- Recommended Resources: Highlighting valuable books for gaining insights into business acumen, leadership, and team dynamics, encouraging listeners to adapt insights to their unique professional contexts.
Don't miss out on Laura’s valuable insights!
Access all our podcasts here: https://www.upsidelearning.com/podcast-season1/
Connect with Laura Bartus: https://www.LinkedIn.com/in/laurasbartus
#learninganddevelopment #businessimpact #leadershipdevelopment #learningimpact #professionaldevelopment #workplacelearning #leadershipskills #upsidelearning
Join host Amit Garg in a riveting conversation with Christopher Lind, Tech Analyst, and Industry Advisor. Christopher serves as the Chief Learning Officer at ChenMed and is also the host of the Future-Focused podcast. From his journey as a tech enthusiast to becoming a corporate learning advocate, Christopher offers invaluable insights into shaping impactful learning experiences.
Key Takeaways:
- Learn the value of prioritizing practical application and problem-solving skills, enhancing learning effectiveness through a performance-centric mindset.
- Review the importance of measuring training effectiveness based on tangible performance outcomes, aligning programs with organizational goals for enhanced impact.
- Explore agile methodologies for learning implementation, iterating quickly based on feedback for continuous improvement and maximum effectiveness.
- Find out how embracing change and staying flexible in approach ensures sustained success in a dynamic L&D landscape.
- Discover effective strategies for showcasing the business value of performance-centric learning approaches, engaging stakeholders through storytelling and data-driven narratives.
- Understand how to promote a culture of continuous learning and improvement, embracing AI for optimized outcomes in L&D practices within the organization.
Don't miss out on this enriching episode!
Tune in now on your favorite platform:
YouTube:
BuzzSprout
Connect with Christopher Lind
Twitter: @ctlind
LinkedIn: /christopherlind
#learningimpact #learninganddevelopment #corporatelearning #learnerexperience #professionaldevelopment #traininganddevelopment #workplacelearning #performanceimprovement #learningculture #hrdevelopment #leadershipdevelopment
#upsidelearning #elearning
Join Amit Garg as he engages in an intriguing conversation with Bob Mosher, Founding Partner and Chief Learning Evangelist at APPLY Synergies, the 5 Moments of Need Company on enhancing learning impact with the 5 Moments of Need Framework.
Key Takeaways:
- 5 Moments of Need Framework: Understand the 5 Moments of Need framework aligned to the five key moments learners experience: New, More, Apply, Change, and Solve. Addressing all five moments enables learners to transition from knowledge acquisition to effective application and problem-solving.
- Performance-Centric Training: Shift focus from traditional methods to performance-oriented learning solutions. , emphasizing practical application over mere knowledge acquisition.
- Role of SMEs: Recognize the pivotal role of Subject Matter Experts (SMEs) in designing effective training programs that are aligned with real-world performance needs. Ensure SMEs understand learners' practical requirements.
- Challenges in Achieving Impactful Outcomes: Navigate common challenges in aligning training programs with organizational performance goals. Demonstrate tangible impact on organizational objectives and prioritize measuring performance outcomes.
- Implementation of the 5 Moments of Need Framework: Gain practical guidance on implementing the framework. Study the discipline, understand scientific principles, and take steps such as analysis process review and workflow analysis for effective implementation.
- Success Stories: Explore real-world examples illustrating the effectiveness of the framework across industries. Witness significant improvements in productivity, efficiency, and employee satisfaction through performance-focused learning solutions.
- Importance of Continuous Improvement: Embrace a culture of continuous improvement in learning and development. Adapt to changing needs, react differently to stakeholder requirements, and prioritize evolving performance outcomes.
- Driving Stakeholder Engagement: Foster stakeholder engagement by aligning training initiatives with organizational performance goals. Communicate the significance of performance-centric approaches and advocate for impactful interventions.
Don't miss out on this insightful episode!
Connect with Bob Mosher
LinkedIn: https://www.linkedin.com/in/bmosher/
#lndGoBeyondPodcast #LearningOutcomes #PerformanceImprovement #TrainingStrategies #WorkplaceLearning #PodcastAlert
Episode 6 of the #LnDGoBeyondPodcast Season 2 is now LIVE!
Join Amit Garg as he engages in a stimulating dialogue with Christy Tucker, a distinguished Learning Experience Design Consultant. Explore the transformative potential of scenario-based learning and its profound impact on learner engagement and skill transfer. Tune in for invaluable insights and practical strategies!
Key Takeaways:
- The Power of Scenarios: Explore the diverse spectrum of scenario-based learning, uncovering their unique applications and potential impact on learner engagement.
- Motivation through Relevance: Explore how immediate applicability boosts learner motivation.
- Compelling Narratives: Delve into the significance of storytelling within scenarios, emphasizing the inclusion of characters, conflict, and consequences to evoke cognitive and emotional engagement.
- Essential Design Elements: Learn about the key components of effective scenario design, including audience analysis, alignment of learning objectives, and meticulous attention to detail.
- Realizing Learning Impact: Understand the pivotal role of practice coupled with feedback in scenario-based learning, facilitating seamless skill transfer to real-world environments.
- Navigating Pitfalls: Gain insights into common pitfalls to avoid in scenario-based learning design and strategies for mitigating these challenges.
- Addressing Misconceptions: Learn to tackle common misconceptions through realistic scenarios.
Don't miss out on this enriching episode!
Tune in now on your favorite platform:
YouTube:
BuzzSprout
#lndgobeyondpodcast #scenariolearning #learningimpact #podcastalert #workplacelearning #learninganddevelopment #elearning #learningdesign
Episode 5 of the #GoBeyondPodcast Season 2 is live!
Join Amit Garg in a captivating conversation with Clark Quinn, Chief Learning Strategist at Upside Learning, as they delve deep into the realm of designing for impactful learning experiences.
In this insightful episode, Clark defines learning impact as the tangible outcomes achieved from interventions, emphasizing its crucial role in driving results such as increased revenue or decreased costs. The discussion navigates through various levels of impact, highlighting the importance of addressing real organizational challenges.
Key Takeaways:
- Recognizing the Learning Impact Journey: Understand where your organization stands and take incremental steps to progress to the next level.
- Emphasizing Emotional Engagement: Clark advocates for emotional engagement in training, aiming for personal significance and behavior change.
- Moving Beyond Information Delivery: Shift the focus from being an order-taker to addressing specific performance gaps through practice and feedback.
- Strategic Evaluation: Evaluate impact strategically, involving learners, and managers, and aligning with predetermined performance objectives.
- Measuring Real Impact: Assess whether learners can apply skills on the job and whether it translates into tangible business metrics.
Don't miss out on this enriching episode!
Tune in now on your favorite platform:
YouTube: https://youtu.be/QorYPtd8cTk
BuzzSprout:
#podcastalert #evidencebasedlearning #continuousimprovement #lndgobeyondpodcast #learninganddevelopment #transfereffectiveness #trainingstrategies #behavioralchange #podcastepisodes #upsidelearning #learningtransfer #learningdesign #learningimpact #elearning #lnd
Season 2 Episode 4 of the #LNDGoBeyondPodcast !
In our latest episode, join @Amit Garg in a thought-provoking discussion with @Will Thalheimer, a distinguished figure in the realm of learning and development. Will, a seasoned consultant and researcher unravels the intricacies of learning evaluation and transfer and shares insights from his experience.
In this thought-provoking discussion, Will touches upon -
Learning Evaluation: Discusses the Learning Transfer Evaluation Model for continuous improvement.
Challenges of the Four-Level Model: Talks about common misuses and stresses the importance of guideposts.
Effective Survey Methodology: Addresses limitations of smile sheet ratings with distinctive questions for actionable data.
Broadening Evaluation: Encourages a comprehensive approach beyond surveys for holistic evaluation.
Measuring Learning Impact: Cautions against relying solely on surveys and explores alternatives like trials and success case methods.
Stealth Messaging in Surveys: Highlights the impact of survey questions on shaping organizational practices.
Neuroscience in Learning Design: Acknowledges neuroscience's power but advocates pairing it with learning sciences.
Don't miss out on this insightful episode!
Listen now or watch on your favorite platform.
YouTube: https://youtu.be/7YXwyOK43DA
#podcastalert #evidencebasedlearning #continuousimprovement #lndgobeyondpodcast #learninganddevelopment #transfereffectiveness #trainingstrategies #behavioralchange #podcastepisodes #upsidelearning #learningtransfer #learningdesign #learningimpact #elearning #lnd
Episode 3 of the L&D Go Beyond Podcast Season 2!
Join us in an insightful discussion on the nuances of Designing Learning for Behavior Change with host Amit Garg and acclaimed author and learning strategy consultant Julie Dirksen.
Here are some key highlights from, the conversation:
- Transitioning from knowledge dissemination to practical application for behavioral change in workplace training.
- Engaging both emotional and rational aspects in decision-making for effective learning experiences.
- Emphasizing performance support methods over conventional knowledge-centered approaches.
- Exploring limitations of design thinking and delving into models like the Behavior Change Wheel.
- Advocating for practice-based and scenario-based learning to automate behaviors in various contexts.
- Addressing challenges in implementing feedback systems for behavior change.
- Examining the potential of AI in learning and development while urging critical evaluation of AI-generated content.
Tune in to gain valuable insights!
In this episode of the L&D Go Beyond Podcast, Amit Garg engages in a compelling discussion with Dr. Ina Weinbauer-Heidel, a trailblazer in Learning and Development (L&D) and the Founder/CEO of the Institute of Transfer Effectiveness. Dr. Ina's expertise spans various roles from scientist to author, lecturer, and consultant, all aimed at bridging the gap between knowledge transfer and practical application.
Key takeaways from this episode:
· Dive into Dr. Ina's 12 levers framework, uncovering critical factors that drive successful knowledge transfer into behavioral change.
· Discover methods to elevate training success via design, motivation, and robust organizational support.
· Gain insights from "What Makes Training Really Work," and delve into behavioral science for actionable strategies.
· Understand the significance of transferring gained knowledge into real-world behavioral changes for training to be truly effective.
· Recognize how a supportive organizational culture and managerial involvement play crucial roles in sustaining learning outcomes post-training.
· Learn about fostering an environment that encourages continuous learning, providing employees the space to grow within their roles.
· Discover ways to measure the tangible impact of behavioral changes on organizational success, going beyond mere learning metrics.
· Gain insights into the strategic role of L&D professionals, guiding them to become architects of behavior aligned with the company's vision.
Tune in for a comprehensive dive into Dr. Ina Weinbauer-Heidel’s profound insights and expert perspectives on redefining training effectiveness.
Connect with the speaker:
ina.weinbauer@transfereffectiveness.com
https://www.linkedin.com/in/ina-weinbauer-heidel/
In this episode of the L&D Go Beyond Podcast, Amit Garg speaks with Dr. Keith Keating, the Chief Learning and Talent Officer at Archwell and Author of "The Trusted Learning Advisor.", discussing the evolution of Learning and Development (L&D) professionals.
Dr. Keating discusses the evolving role of learning and development professionals and how they can become trusted advisors to stakeholders. He shares insights on making stakeholders the heroes of the story and demonstrating the impact of L&D initiatives.
Key takeaways from this episode:
· The importance of transitioning from an order-taker to a trusted advisor
· How to make stakeholders the heroes of the story
· The benefits of participating in award submissions
· The role of L&D in shaping the future of learning and development
Tune in to elevate your L&D career and gain valuable insights!
Connect with Keith:
Keith.Keating@onearchwell.com
www.thetrustedlearningadvisor.com
In this episode of the L&D Go Beyond podcast, Amit Garg – Founder and CEO of Upside Learning Solutions speaks with Laura Overton – Co-creator of Emerging Stronger and Founder of Learning Changemakers on ‘How can L&D Pivot from Learning to Performance?’
Laura shares that high-performing learning teams are not just about L&D professionals, it's about the way these individuals work with teams on common business goals. To summarize, here are the key takeaways from this episode:
- Shifting from learning to performance in the L&D space
- Moving from left (optimizing training) to right (sharing responsibility) of the learning transformation curve
- Addressing the barriers to performance
- Working with the teams and business to drive performance
- Thinking habits to add value to L&D
- Embracing skill development and adopting better learning practices to be better equipped for L&D
- Leveraging digital to enable the right tools and technology
- Shifting toward an evidence-informed practice
For detailed insights from Laura, listen to the entire conversation here: https://youtu.be/v_WwwCKweqE
Or, listen to it on your podcast app of choice below:
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
All our podcast episodes are also available here: https://bit.ly/3ySdd3b
𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates about our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
If you have something to share, we would love to hear from you on: elearning@upsidelearning.com.
About The Guest
Laura Overton is an international speaker, author, and facilitator and has been tracking the L&D learning innovation journey since 2004. She has authored over 70 major research reports and 300 articles in industry publications.
Laura is an academic fellow of the CIPD, a fellow of the RSA, and the first female recipient of the Learning and Performance Institute’s Colin Corder Award for outstanding achievement. She was also the first recipient of the Learning Technology award for outstanding achievement, and regularly appears in the top influencer lists of the UK.
Having led a global research program for 15 years, Laura continues to investigate, explore, communicate insights, and facilitate collaborative change in the industry through workshops, coaching, and sounding board work via #LearningChangemakers.
Email: laura@lauraoverton.org
LinkedIn: https://www.linkedin.com/in/lauraoverton
About The Host
Amit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He discusses with organizations around the world about resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit via:
LinkedIn: https://www.linkedin.com/in/gargamit100/
Twitter: https://twitter.com/GargAmit100
Email: amitgarg@upsidelearning.com
In this episode of the L&D Go Beyond podcast, Amit Garg – Founder and CEO of Upside Learning Solutions speaks with Charles Jennings – a leading thinker, practitioner, and consultant in the field of organizational learning on ‘Bridging the Gap between Learning and Performance.’
Often, there is a vast gap between learning and performance in many organizations. Given Charles’ experience in the field, here are the key takeaways from this episode:
- Identifying the difference between schooling and learning and the business paradigm and the learning paradigm
- Learning through experience, practice, conversation, and reflection
- Looking at ‘learning for performance’ in a holistic way
- Recognizing the purpose of learning
- Understanding the relevance and application of training
- Uncovering the aspects of 70:20:10 or the performance-based learning methodology
- Determining learning through observation
- Moving from a learning-based culture to a performance-based culture
- Working with stakeholders to define performance metrics
- Conducting a performance analysis before every L&D project
Or, listen to it on your podcast app of choice below:
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
YouTube: https://youtu.be/rcMPH7EODlg
All our podcast episodes are also available here: https://bit.ly/3ySdd3b
𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
If you have something to share, we would love to hear from you on: elearning@upsidelearning.com.
About The Guest
Charles Jennings is recognized as one of the world's leading experts on building and implementing learning and organizational performance strategies. He has more than 40 years of experience working with native approaches to improve talent, learning, and business performance and is particularly known for his work with a 70:20:10 performance improvement model.
Charles has been a keynote and invited speaker at many international events around the world, including three Gulf Economic Forum conferences attended by high-level government and business officials, many Heads of State, Presidents, and Prime Ministers.
Specialties: Workplace Learning, Human Performance and Productivity, Learning and Talent Development Strategy and Operations, 70:20:10 Methodology, Value-based L&D Methodology, 'Working Smarter', 70:20:10 Strategies and Implementation, 'Informal' Learning, Performance Support and Business Process Guidance, Learning Technologies, Social Learning.
Email ID: charles@duntroon.com
LinkedIn: https://www.linkedin.com/in/charlesjennings
About The Host
Amit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit via:
LinkedIn: https://www.linkedin.com/in/gargamit100/
Twitter: https://twitter.com/GargAmit100
Email: amitgarg@upsidelearning.com
In this episode titled ‘Strategies for Effective Learning in Retail Sales’, Amit Garg – Founder and CEO of Upside Learning, speaks with Ramakrishna Rao (Coach Ram) ICF-PCC about how retail sales training varies from other forms of training.
Ram’s colleagues describe him as one of those professionals with extensive experience and expertise in the L&D domain with a desire to learn and stay relevant.
Here are the key takeaways from this podcast:
- Retail training is business-centric
- It needs to be consciously designed to track the linkage between intervention and impact
- Auto Learning System helps promote product/ process knowledge and awareness
- Multiple feedback streams aid skill-mapping on a large scale
- Learning and performance are closely integrated in terms of employee behavior impacting business revenue
- The role of managers can be described as ‘Manager as Coach’ in the retail sales training process
- Mobile-first microlearning enhances pull-mode for retail sales training
- Learning Organization and Organization Network Analysis helps track performance
- There is great potential for peer learning and social learning in retail
- The cultural element of top-level management plays a key role in retail sales
You could also listen to this episode on your podcast app of choice below:
YouTube: https://youtu.be/s6ail68eBIY
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
All our podcast episodes are also available here: https://bit.ly/3ySdd3b
𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you at: elearning@upsidelearning.com.
About the Guest
Popularly known as ‘Coach Ram’, Ramakrishna Rao is currently the Chief Learning Officer at Page Industries. Having worked in leadership roles associated with learning, talent management, and leadership development, he has won several awards from many industry bodies and is also a professional certified coach from International Coaching Federation specializing in career coaching and leadership development.
Specialties: Careers, Talent Management, Leadership Development, Personal Effectiveness, Skill Development, Coaching, and Neuroscience.
Email: Ramakrishna.rao@jockeyindia.com
LinkedIn: https://www.linkedin.com/in/coachram/
About the Host
Amit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit via:
LinkedIn: https://www.linkedin.com/in/gargamit100/
Twitter: https://twitter.com/GargAmit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg Founder & CEO of Upside Learning Solutions speaks with Clark Quinn Executive Director at Quinnovation on Moving ID to LXD.
Though Clark needs no formal introduction if you’ve been in the L&D space, this is for those not yet in the know. Clark is an internationally renowned consultant, speaker, and author. He provides strategic learning technology solutions to different types of organizations. Clark was eLearning Guild's first Guild Master in 2012.
Recalling his first job, designing and programming educational computer games, he observed a major miss in instructional design – the ‘emotional component’. Clark says that integrating the emotional component is necessary for an effective and engaging learning experience. He wanted something that talks about a bit more semantically meaningful and emotional. Those are the elements that are missing currently, and according to him, if we do it right, we can get the learning impact right.
Here are the key takeaways from this podcast-
- Why too much instructional design stuff has become a knowledge dump
- Identifying performance objectives and addressing the root cause for building an engaging experience
- Integrating an emotional component throughout for an engaging and effective learning experience
- Stepping up from experience-led learning to transformational learning
- Switching focus towards practice from content
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/agRQhb66Y0k
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
An independent learning experience design strategy consultancy assisting organizations to 'work smarter': aligning with how we think, work, and learn.
* Providing learning experience design & technology strategy to organizational L&D
* Providing process refinements to learning service providers
"L&D isn't doing near what it could and should, and what it *is* doing, it is doing badly. Other than that it's fine." Applying evidence-based practices from the cognitive & learning sciences about how people think, work, and learn for organizational performance improvement.
Specialties: consulting, workshops, keynotes, writing...six books and counting!
Learning 'out loud' at learnlets.com, tweeting as @quinnovator, and helping orgs through quinnovation.com
Email: clark@quinnovation.com
LinkedIn: https://www.linkedin.com/in/quinnovator/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg Founder & CEO of Upside Learning Solutions speaks with Shantanu Bhattacharya, Management Consulting Principal Director, Accenture on Post-Pandemic Workplace Learning Strategy.
With a diverse experience of over 25 years in organizations worldwide, Shantanu has special expertise in eLearning, learning management systems, and technology. According to him, the push towards digitization had started even before the onset of Covid, and the pandemic merely accelerated it. Talking about the 70-20-10 mode of learning, he says that during the pandemic the scope for the 70% learning that happens on the job diminished so rapidly that it led people to realize its importance. Walking up to someone to talk got replaced by having to set up a Zoom call or a meeting on the calendar in Teams, just to talk to someone to get that instant knowledge. Those are the challenges and major shift which was seen in most organizations because of the pandemic.
Here are the key takeaways from this podcast-
- Paradigm shift in the pandemic, accessing and delivering learning within the new structure
- Increasing pace of technology adoption and L&D impact in the organization while upskilling with digitization
- L&D becoming a part of business strategy: A pandemic-driven irreversible trend
- Key elements of workplace learning strategy in the post-pandemic world
- Leveraging data and AI for creating skills ontology by mapping employee skill levels – current & future skills requirement
- Tackling digital learning fatigue with constant innovation in learning experiences
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/4fC81iBSERM
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
L&D, HR and OD professional with 24 years’ experience in learning strategy and implementation, education consulting, people development, educational design, and content development in organizations worldwide. Has special expertise in eLearning, learning management systems and technology-based areas.
Has extensive experience in advising and consulting with global organizations on their Leadership and Organizational development, L&D strategies, and implementation with the objective of attaining greater efficiency, RoI and alignment to organizational goals.
In addition to professional experiences, is also a speaker at various L&D and learning tech conferences like People Matters, CLO Summit and L&DTech, and has recently been named as one of the Top HR Influencers by ETHRWorld.
Email: shantanu.bhattacharya@gmail.com
LinkedIn: https://www.linkedin.com/in/shantanub/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg, Founder & CEO of Upside Learning Solutions speaks with Arun Pradhan, Co-Founder, ModelThinkers on Secrets to Being Smarter, Faster.
Arun says that ModelThinkers is a buy-in from Charlie Munger’s thought of making a bigger impact by developing a latticework of mental models. Most people, typically, while trying to solve a problem or work out something, are unconsciously referring to their mental model. However, they are unaware of how they actually arrived at the conclusion. On the other hand, someone who is trying to be smarter and more innovative will have a whole toolkit of options. According to Arun, the interesting stuff often happens at the intersection between those frameworks. It’s like as building a bigger repository of mental models, e.g., consuming books and lessons which is one way of clicking the mental models and what recipes we can make with these different concepts to make a bigger impact. So being much more deliberate and conscious about collecting and using these mental models/frameworks is one way that you can be smarter and faster.
Here are the key takeaways from this podcast-
- Defining a mental model and their application in cross-disciplines.
- Understanding current mental models from L&D perspective and getting smarter in selecting from among these mental models.
- Applying relevant mental model type vis-à-vis things or tasks that we or audience want to achieve.
- Collecting or stealing big ideas from the big disciplines and experimenting it your context.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/RRDhgpIXq6I
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Arun is an L&D veteran with an experience of over two decades in academia and corporate sectors. He is a Founder of Learn to Learn, an app helping organizations to develop a culture of continuous learning and individuals embrace learning agility. He is also the co-founder of ModelThinkers.com, which is a new digital solution that empowers you to be smarter, faster.
Email: Arun.Pradhan@anz.com
LinkedIn: linkedin.com/in/arunaway
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg Founder & CEO of Upside Learning Solutions speaks with Kevin M. Yates, The L&D Detective on challenges and opportunities for measuring the impact of training and learning on human performance and business goals.
Kevin has been in the training, learning, and talent development space for over 20 years working across multiple industries in a myriad of local and global roles, the most recent being learning analytics and impact measurement. Having felt saturated a few years ago, Kevin said that he was on the verge of leaving the training, learning, and talent development. At the same time, he discovered his interest in learning analytics, to which he was introduced to by Jack and Patti Phillips of ROI Institute. It has a methodology for measuring return on investment for training, learning, and talent development. It prompted him to stay on. Over time, people started comparing him with Sherlock Holmes due to his investigations into data & facts and trying to solve measurement mysteries. And that’s how he got the hat of the L&D detective.
Kevin also raised an important point and that is training and learning must be used not only for measurably changing behaviors, actions, and performance but also for sustaining them.
Here are the key takeaways from this podcast-
- The biggest challenge: Not proactively thinking about outcome & defining impact while fulfilling training and learning ‘order’.
- Defining intention and purpose of training and learning solution for impact measurement.
- Culture of learning: Transitioning from order-taking relationship to discovery-based engagement.
- Measuring impact as an art, talent, and skill: A challenge and opportunity for organizations finding a unique skillset or upskilling and hiring from outside.
- Telling an impact story by combining operational efficiency data with learning effectiveness data for helping business achieve a business goal.
- Use of predictive analytics for answering expectation for the outcomes from the training and learning solutions we are offering.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/og9D9LUFKjQ
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
He is a learning and development detective and solves mysteries. The mystery he solves is, "Was purpose fulfilled for training and learning?". He uses facts, clues, evidence, and data to measure learning's influence on behavior, actions, performance, habits, and business results.
Email: kevin@kevinmyates.com
LinkedIn: linkedin.com/in/kevinmyates
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
Rance is a story designer, author, and speaker. His book ‘Instructional Story Design’ is practical guide for developing stories that train. He is the founder of Needastory.com and school of story design for those who are struggling with storytelling at work.
According to Rance, stories work well in workplace learning due to their capability to prepare us for a situation and to act in the real world. Training can be made memorable and actionable by telling a story effectively. The main reason why stories are so effective is because they are a great vehicle for delivering emotion. A story needs to contain 2 essential elements: relatable characters and strong conflict.
The purpose of story design, according to Rance, is to fill the gap between story and action.
Here are the key takeaways from this podcast-
- Drawing balance between story and instruction in producing the output.
- Telling story first followed by reflection question based on emotional content then followed by decision-making and feedback.
- Creating relatable characters through audience profiling; their current circumstances, reaction to circumstances, their viable fear, and training benefits to them.
- Creating a strong action-list as a tool for performance improvement and covering important aspect of overall learning design.
- Attributes & challenges of 3 story types; fictional, non-fictional and metaphor.
- Overcoming challenges for using stories in workplace learning.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/bYfLWvAeJG0
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Rance helps leaders connect with, inspire, guide and persuade their people through story-based messaging. He also equips talent development professionals to reach business outcomes through story-based training. A leader, consultant, coach and frequent speaker in live and virtual sessions on leadership storytelling, story-writing and instructional story design. He leads with stories. He trains with stories.
Email: rance@needastory.com
LinkedIn: linkedin.com/in/rancegreene
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg speaks with Karl Kapp about gamifying workplace learning the right way.
Karl started his discussion by highlighting the confusion between gamification and game-based learning. The common mistake that many people make is considering that gamification necessarily involves some kind of a game. Taking an example of progress bar, feedback loop, etc. he explained that the correct idea or concept is using game elements or the pieces of game. Gamification can also be done using concepts or psychological ideas such as story-based instruction. Karl also explained 3 types of gamification, namely Structural Gamification, Content Gamification and Performance-based Gamification. Gamification in his opinion allows us to have transparency into what is being evaluated, how it is being evaluated and what our goals are. So, if the parameters are reasonable and decided upon in consultation with the learners themselves, gamification can be very helpful and motivating. As a learning professional, our job he emphasized is to decide what the right learning intervention is at the right time and how to do it effectively.
Here are the key takeaways from this podcast:
- Envisioning KPIs through gamification for performance improvement and feedback.
- Employee group contribution in devising the gamified experience.
- Gamifying the process and not the end outcome by focusing on behaviors and elements which are enabling the overall performance.
- Transitioning from extrinsic to intrinsic motivation with extrinsic as a trigger.
- Tips on avoiding mistakes in applying gamification to workplace learning.
- Games as a vehicle for non-linear thinking in unveiling insights for organizations in the competitive marketplace.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/tZhwIy6df6w
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Karl is a professor, analyst, speaker, learning expert and designer of instructional games and gamification. He is a full professor of Instructional Technology at Bloomsburg University in Bloomsburg, Pennsylvania. Karl teaches subjects related to games, gamification and learning technologies. Karl’s work explores the research, theoretical foundations and application of effective game-based learning. Karl has authored or co-authored half a dozen books, and he is also the author of a few gamification courses on LinkedIn Learning.
Email: kkapp@bloomu.edu
LinkedIn: linkedin.com/in/karlkapp
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg speaks with World Bank Groups’ executives, Sam Taylor, Jr. and Rick Housler about ‘Workplace Learning in the Post-Covid World’. Both Sam & Rick, as senior learning specialists, support Open Learning Campus (OLC), which is the World Bank Group’s single destination for staff and client learning.
Rick recalls the situation around March 13, 2020 when the World Bank Group suddenly had to transition to the work from home scenario until further notice, because of the pandemic that shook the entire world. However, with the OLC architecture already in place, Rick says that it really helped them to balance that transitional phase. According to Sam, the biggest challenge in delivering learning programs during the pandemic is that losing that physical presence. With the full hybrid model, it has added another challenge for the instructors to not fall back on the old habits.
Here are the key takeaways from this podcast-
- Establishing balance between physical presence in the room and the virtual environment while transitioning from room to virtual.
- Spaced learning as an opportunity of improvement in quality of delivery.
- Being respectful of the learner’s time by designing learning which is more accessible and digestible.
- Just-in-time learning mindset as a rising trend within workplace learning methodology.
- Mapping skills and competencies for broadening capabilities in planning careers and future direction of the organization.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/nZzWZi61bvQ
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Sam Taylor
Sam Taylor, Jr., prior to joining the World Bank has worked for 10 years supporting the US Department of Defense and branches of the US military to educate military personnel around the world on arms control compliance requirements. Many of Sam’s projects have garnered international recognition, including Brandon Hall and LearnX Awards.
Email: staylor@worldbankgroup.org
LinkedIn: linkedin.com/in/sam-taylor-jr-2822272
Rick Housler
20 years experience designing and developing learning programs. Recognized leader in the learning community. Advise clients on appropriate learning modalities and delivery modes.
Specialties: Learning development, communication strategy, mobile learning, social learning, learning workshops, Learning Management Systems, learning development tools, rapid eLearning
Email: rhousler@worldbankgroup.org
LinkedIn: linkedin.com/in/rick-housler-06194
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg speaks with Joti Joseph, Director of Talent & Learning at Vontobel, Switzerland about learning for L&D professionals. Joti has 26 years of global experience in learning and development and retail banking. With her vast cross-functional experiences, she has a unique capability of seeing situations from multiple perspectives and devising solutions accordingly. In Joti’s opinion, about the podcast topic, it’s like going back to the basics and something that comes out from ‘common sense’, investing in our own capability, acting as role model for our learners and stakeholders to focus on, and with previous experience reinforcing upon always developing ourselves along with our community.
While recalling her experience with Upside doing an eLearning on ‘unconscious bias’, Joti emphasizes on how it taught her about being careful about generalizations. She also mentions that when we are focusing on our own capability, it’s the moment when we as learning professionals start thinking we’ve have cracked it, got this skill and know everything, that’s where the problem begins.
Joti shares her experience as a learning and development professional without being prescriptive, admitting that everyone’s journey is going to be unique. She says that she regards her project with Deloitte influenced her development as an L&D professional a lot.
Here are the key takeaways from this podcast-
- User experience and culture as predominant factors in solving problems and adding value for L&D professionals.
- Leveraging the power of influencing without authority amongst the two L&D superpowers.
- Capability of saying ‘No’ to training and shifting towards ‘know’ for an L&D through slight tweaking of the environment, enabling performance and adding value.
- Consulting & asking the right questions for L&D in the information overload scenario by emphasizing on ‘why’ and ‘who’ first.
- Approaching data from L&D perspective and partnering with relevant expertise.
- Feedback as a powerful learning tool & leveraging it as a wasted opportunity.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/y3585UI4SD0
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Joti is the Director of Talent and Learning at Vontobel in Switzerland. She has over 26 years of global experience in learning & development and in retail banking. Her cross-functional experiences give her the unique capability to see situations from multiple perspectives and develop solutions accordingly.
Email: joti.joseph@gmail.com
LinkedIn: https://www.linkedin.com/in/jotijoseph/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this candid and insightful episode of L&D Go Beyond podcast, Amit Garg speaks with Joe Ganci, President of eLearning Joe, a custom learning company located outside Washington DC. Joe speaks about ‘10 questions you must ask at the start of any learning project’. Joe has been involved in every aspect of learning development since 1983 and holds a degree in computer science. He is also the recipient of several awards for his work in eLearning, including a lifetime achievement award in 1999 and eLearning GuildMaster award in 2013.
In Joe’s view, the podcast topic is of substantial importance because it very well addresses the mistakes that eLearning creators have been doing. So, there are those crucial questions that need to be asked primarily to save time and money. The topic essentially discusses every role in the learning industry, mainly for people in the decision-making areas. Below are the major takeaways from this podcast-
- Understanding the learner audience; answering the ‘why & what’ from needs perspective.
- Language, a key aspect in deciding efficiency and productivity while creating your designing and development.
- Considering learner audience literacy levels, religions, job roles, and culture.
- Time spent on learning, accessibility, and motivation – an audience perspective.
- Content, context, and storytelling as important aspects to envision learner engagement.
Handout: The Questions You Must Answer First By Joseph Ganci
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3ByqfEZ
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Joe Ganci is President of eLearningJoe, LLC, a custom learning company located outside Washington. D.C. Since 1983, he has been involved in every aspect of learning development. Joe holds a degree in Computer Science and writes books and articles about eLearning. His mission is to improve the quality of eLearning with practical approaches that work.
Joe is a frequent teacher and presenter at industry conferences and at client sites, especially on the subject of eLearning development tools, such as Adobe Captivate, Articulate 360 Suite, iSpring Suite, Raptivity, and eLearningBrothers Lectora.
He has delivered keynote speeches and has taught all over North America, Europe and Asia, most recently in Warsaw, in Shanghai, in Moscow, and in Dubai. He has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and the eLearning GuildMaster Award in 2013.
LinkedIn: https://www.linkedin.com/in/elearningjoellc/
Twitter: elearningjoe
Email: joe@elearningjoe.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this podcast, Amit Garg speaks with Patti Shank, President at Learning Peaks LLC, about Writing Better Multiple-Choice Questions to Assess Learning.
Patti shares the very interesting background story of her new book. She says that over a period of many years, whoever she’s worked with, anyone who wanted to create a test with multiple-choice questions, has ended up effectively destroying the test, which was an awful experience. She then followed up the research further and was surprised to know that even her own multiple-choice questions had problems. She then spent the last 4 years reading and learning everything about multiple-choice questions, and then wrote a book on it. Patty says that it is the hardest book she has written and covers many things about multiple-choice questions which people think they know but they don’t.
According to Patti, people have certain misconceptions about multiple-choice questions, the biggest one being that a multiple-choice test can only assess recall. However, the main purpose of an MCQ test is to assess the learning objectives, and whether the people who took these courses are able to meet learning objectives and, if not, we need to fix these courses.
Below are the major takeaways from this podcast-
- Framing right questions for performance-based learning objectives
- Good distractors for learning designers to keep in mind
- Differentiators for formative versus summative assessments
- Scenario-based questions for better recall
- Questions to play the role as actual task
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3g1pVoy
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Patti Shank PhD is an internationally known workplace learning expert, instructional designer, researcher, and author and who is regularly listed as an influential individual in the digital and workplace learning space internationally. Apart from her role at Learning Peaks as President, she has been a research director at The eLearning Guild and a faculty at multiple colleges. She has written several books on learning, and her latest one is aptly named ‘Write better multiple-choice questions to assess learning’.
LinkedIn: linkedin.com/in/pattishank
Twitter: pattishank
Email: patti@learningpeaks.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg speaks with Maria Leggett, Director of Education, Talent Development and Credentialing at MHI on AI and the up-skilling imperative for L&D.
She talks about the changes and impact that AI is having on L&D, how it will be completely reinvented, developing skill taxonomy, amongst other things.
Here are the key takeaways from this podcast-
- Shift in organizational learning strategy from learning event culture to learning performance culture.
- Focus on soft skills more than functional skills.
- Data Interpretation challenges for L&Ds from the AI perspective.
- Need for a universal skill taxonomy for learning development.
- Leveraging content curation to enhance learning in the 'moment of need'.
- Streamlining processes, systems for robust metrics, data collection and effective data usage.
- Building data analysis skills from the L&D’s perspective.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3E5qWVW
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Maria has extensive experience in and has been driving learning, talent development, and organizational change management for 15 years. She has steered fortune 500 corporations and mid-size firms to new performance levels, acts as an executive faculty for MHI’s professional development programs, and coaches and facilitates executive workshops and leadership cohorts for MHI’s 800+ global member companies.
LinkedIn: linkedin.com/in/marialeggett
Twitter: maria_leggett
Email: mleggett@mhi.org
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg, CEO of Upside Learning Solutions speaks with Julie Dirksen, a leading expert in learning design and digital learning.
Author of the book ‘Design for How People Learn’, she regularly teaches instructional designing in workshops and college courses, as well as in project management and cognitive psychology. Her biggest area of interest today is behavioral science and also likely to be the topic of her next book.
When asked about ‘Memory being the foundation of learning’, Julie mentions various contextual points to which things are being memorized and recalled in learner’s mind when it comes to encoding and decoding, especially since we live in this age of information overwhelm. She also emphasized on the importance of feedback in the digital learning environment.
Here are the key takeaways from this podcast-
- How organizations must leverage the consistent set of variables that help people help memorize.
- Spaced learning and repeated exposure over time.
- Disposable versus durable learning framework.
- Motivation & immediacy significance in learning methodology.
- Fostering motivation & learning in highly compliant organizational culture.
- Importance of practice-focus for learning designers.
- Challenges faced by learning designers vis-à-vis audience skill levels & solutions.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3oCnBby
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Julie is a leading expert in learning design and digital learning. She regularly teaches Instructional Design workshops and has taught college courses in Project Management, Instructional Design, and Cognitive Psychology. Julie has also written a fantastic book called Design for How People Learn, which completes a decade.
You can follow and connect with Julie via:
Email: julie@usablelearning.com
LinkedIn: https://www.linkedin.com/in/juliedirksen/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this engaging podcast, Amit Garg speaks with Vince Han, Founder & CEO of Mobile Coach, a B2B SAAS chatbot authoring platform, on Chatbots in Workplace Learning and Performance. Vince, with his background in technology, is passionate about learning and performance along with self-improvement. Founder of several other technology companies as well, Vince is also a leading voice in the learning technology space laying greater emphasis on AI & chatbot technology.
Despite graduating as a music major, Vince followed his passion for technology and got associated with technology companies. He was amazed by the process of imagining technology, tackling challenges, building it to be leveraged further, and keenly focusing on developing technology that really helps people progress.
Explaining about chatbots and their integration with the L&D domain, Vince emphasized on the challenge that L&Ds are facing in terms of not fetching the desired reach and engagement amongst their learner audience. He identified the means to tackle this is through automated conversation or chatbots on mobile devices that offer a frictionless user experience. It is noteworthy to mention that Vince also highlighted the endless possibilities it generates to help solve L&D’s engagement problems.
Here are the key takeaways from this podcast-
- Chatbots’ functionality in nudging learner & engagement
- Passive and Push Chatbots utility in L&D
- Chatbots usage & content sensitivity scenario
- Chatbot use cases in L&D
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3Gdnxqm
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
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About The Guest
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
You can follow and connect with Vince via:
LinkedIn: linkedin.com/in/vincehan
Email: vince@mobilecoach.com
You can catch a demo of Mobile Coach here: https://mobilecoach.com/demo/
Sign up for a free chatbot workshop & a Mobile Coach sandbox account here: https://mobilecoach.com/workshop-signup/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
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