In this episode of the L&D Go Beyond podcast, Amit Garg – Founder and CEO of Upside Learning Solutions speaks with Laura Overton – Co-creator of Emerging Stronger and Founder of Learning Changemakers on ‘How can L&D Pivot from Learning to Performance?’
Laura shares that high-performing learning teams are not just about L&D professionals, it's about the way these individuals work with teams on common business goals. To summarize, here are the key takeaways from this episode:
- Shifting from learning to performance in the L&D space
- Moving from left (optimizing training) to right (sharing responsibility) of the learning transformation curve
- Addressing the barriers to performance
- Working with the teams and business to drive performance
- Thinking habits to add value to L&D
- Embracing skill development and adopting better learning practices to be better equipped for L&D
- Leveraging digital to enable the right tools and technology
- Shifting toward an evidence-informed practice
For detailed insights from Laura, listen to the entire conversation here: https://youtu.be/v_WwwCKweqE
Or, listen to it on your podcast app of choice below:
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
All our podcast episodes are also available here: https://bit.ly/3ySdd3b
𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates about our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
If you have something to share, we would love to hear from you on: elearning@upsidelearning.com.
About The Guest
Laura Overton is an international speaker, author, and facilitator and has been tracking the L&D learning innovation journey since 2004. She has authored over 70 major research reports and 300 articles in industry publications.
Laura is an academic fellow of the CIPD, a fellow of the RSA, and the first female recipient of the Learning and Performance Institute’s Colin Corder Award for outstanding achievement. She was also the first recipient of the Learning Technology award for outstanding achievement, and regularly appears in the top influencer lists of the UK.
Having led a global research program for 15 years, Laura continues to investigate, explore, communicate insights, and facilitate collaborative change in the industry through workshops, coaching, and sounding board work via #LearningChangemakers.
Email: laura@lauraoverton.org
LinkedIn: https://www.linkedin.com/in/lauraoverton
About The Host
Amit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He discusses with organizations around the world about resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit via:
LinkedIn: https://www.linkedin.com/in/gargamit100/
Twitter: https://twitter.com/GargAmit100
Email: amitgarg@upsidelearning.com
In this episode of the L&D Go Beyond podcast, Amit Garg – Founder and CEO of Upside Learning Solutions speaks with Charles Jennings – a leading thinker, practitioner, and consultant in the field of organizational learning on ‘Bridging the Gap between Learning and Performance.’
Often, there is a vast gap between learning and performance in many organizations. Given Charles’ experience in the field, here are the key takeaways from this episode:
- Identifying the difference between schooling and learning and the business paradigm and the learning paradigm
- Learning through experience, practice, conversation, and reflection
- Looking at ‘learning for performance’ in a holistic way
- Recognizing the purpose of learning
- Understanding the relevance and application of training
- Uncovering the aspects of 70:20:10 or the performance-based learning methodology
- Determining learning through observation
- Moving from a learning-based culture to a performance-based culture
- Working with stakeholders to define performance metrics
- Conducting a performance analysis before every L&D project
Or, listen to it on your podcast app of choice below:
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
YouTube: https://youtu.be/rcMPH7EODlg
All our podcast episodes are also available here: https://bit.ly/3ySdd3b
𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
If you have something to share, we would love to hear from you on: elearning@upsidelearning.com.
About The Guest
Charles Jennings is recognized as one of the world's leading experts on building and implementing learning and organizational performance strategies. He has more than 40 years of experience working with native approaches to improve talent, learning, and business performance and is particularly known for his work with a 70:20:10 performance improvement model.
Charles has been a keynote and invited speaker at many international events around the world, including three Gulf Economic Forum conferences attended by high-level government and business officials, many Heads of State, Presidents, and Prime Ministers.
Specialties: Workplace Learning, Human Performance and Productivity, Learning and Talent Development Strategy and Operations, 70:20:10 Methodology, Value-based L&D Methodology, 'Working Smarter', 70:20:10 Strategies and Implementation, 'Informal' Learning, Performance Support and Business Process Guidance, Learning Technologies, Social Learning.
Email ID: charles@duntroon.com
LinkedIn: https://www.linkedin.com/in/charlesjennings
About The Host
Amit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit via:
LinkedIn: https://www.linkedin.com/in/gargamit100/
Twitter: https://twitter.com/GargAmit100
Email: amitgarg@upsidelearning.com
In this episode titled ‘Strategies for Effective Learning in Retail Sales’, Amit Garg – Founder and CEO of Upside Learning, speaks with Ramakrishna Rao (Coach Ram) ICF-PCC about how retail sales training varies from other forms of training.
Ram’s colleagues describe him as one of those professionals with extensive experience and expertise in the L&D domain with a desire to learn and stay relevant.
Here are the key takeaways from this podcast:
- Retail training is business-centric
- It needs to be consciously designed to track the linkage between intervention and impact
- Auto Learning System helps promote product/ process knowledge and awareness
- Multiple feedback streams aid skill-mapping on a large scale
- Learning and performance are closely integrated in terms of employee behavior impacting business revenue
- The role of managers can be described as ‘Manager as Coach’ in the retail sales training process
- Mobile-first microlearning enhances pull-mode for retail sales training
- Learning Organization and Organization Network Analysis helps track performance
- There is great potential for peer learning and social learning in retail
- The cultural element of top-level management plays a key role in retail sales
You could also listen to this episode on your podcast app of choice below:
YouTube: https://youtu.be/s6ail68eBIY
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
All our podcast episodes are also available here: https://bit.ly/3ySdd3b
𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you at: elearning@upsidelearning.com.
About the Guest
Popularly known as ‘Coach Ram’, Ramakrishna Rao is currently the Chief Learning Officer at Page Industries. Having worked in leadership roles associated with learning, talent management, and leadership development, he has won several awards from many industry bodies and is also a professional certified coach from International Coaching Federation specializing in career coaching and leadership development.
Specialties: Careers, Talent Management, Leadership Development, Personal Effectiveness, Skill Development, Coaching, and Neuroscience.
Email: Ramakrishna.rao@jockeyindia.com
LinkedIn: https://www.linkedin.com/in/coachram/
About the Host
Amit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit via:
LinkedIn: https://www.linkedin.com/in/gargamit100/
Twitter: https://twitter.com/GargAmit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg Founder & CEO of Upside Learning Solutions speaks with Clark Quinn Executive Director at Quinnovation on Moving ID to LXD.
Though Clark needs no formal introduction if you’ve been in the L&D space, this is for those not yet in the know. Clark is an internationally renowned consultant, speaker, and author. He provides strategic learning technology solutions to different types of organizations. Clark was eLearning Guild's first Guild Master in 2012.
Recalling his first job, designing and programming educational computer games, he observed a major miss in instructional design – the ‘emotional component’. Clark says that integrating the emotional component is necessary for an effective and engaging learning experience. He wanted something that talks about a bit more semantically meaningful and emotional. Those are the elements that are missing currently, and according to him, if we do it right, we can get the learning impact right.
Here are the key takeaways from this podcast-
- Why too much instructional design stuff has become a knowledge dump
- Identifying performance objectives and addressing the root cause for building an engaging experience
- Integrating an emotional component throughout for an engaging and effective learning experience
- Stepping up from experience-led learning to transformational learning
- Switching focus towards practice from content
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/agRQhb66Y0k
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
An independent learning experience design strategy consultancy assisting organizations to 'work smarter': aligning with how we think, work, and learn.
* Providing learning experience design & technology strategy to organizational L&D
* Providing process refinements to learning service providers
"L&D isn't doing near what it could and should, and what it *is* doing, it is doing badly. Other than that it's fine." Applying evidence-based practices from the cognitive & learning sciences about how people think, work, and learn for organizational performance improvement.
Specialties: consulting, workshops, keynotes, writing...six books and counting!
Learning 'out loud' at learnlets.com, tweeting as @quinnovator, and helping orgs through quinnovation.com
Email: clark@quinnovation.com
LinkedIn: https://www.linkedin.com/in/quinnovator/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg Founder & CEO of Upside Learning Solutions speaks with Shantanu Bhattacharya, Management Consulting Principal Director, Accenture on Post-Pandemic Workplace Learning Strategy.
With a diverse experience of over 25 years in organizations worldwide, Shantanu has special expertise in eLearning, learning management systems, and technology. According to him, the push towards digitization had started even before the onset of Covid, and the pandemic merely accelerated it. Talking about the 70-20-10 mode of learning, he says that during the pandemic the scope for the 70% learning that happens on the job diminished so rapidly that it led people to realize its importance. Walking up to someone to talk got replaced by having to set up a Zoom call or a meeting on the calendar in Teams, just to talk to someone to get that instant knowledge. Those are the challenges and major shift which was seen in most organizations because of the pandemic.
Here are the key takeaways from this podcast-
- Paradigm shift in the pandemic, accessing and delivering learning within the new structure
- Increasing pace of technology adoption and L&D impact in the organization while upskilling with digitization
- L&D becoming a part of business strategy: A pandemic-driven irreversible trend
- Key elements of workplace learning strategy in the post-pandemic world
- Leveraging data and AI for creating skills ontology by mapping employee skill levels – current & future skills requirement
- Tackling digital learning fatigue with constant innovation in learning experiences
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/4fC81iBSERM
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
L&D, HR and OD professional with 24 years’ experience in learning strategy and implementation, education consulting, people development, educational design, and content development in organizations worldwide. Has special expertise in eLearning, learning management systems and technology-based areas.
Has extensive experience in advising and consulting with global organizations on their Leadership and Organizational development, L&D strategies, and implementation with the objective of attaining greater efficiency, RoI and alignment to organizational goals.
In addition to professional experiences, is also a speaker at various L&D and learning tech conferences like People Matters, CLO Summit and L&DTech, and has recently been named as one of the Top HR Influencers by ETHRWorld.
Email: shantanu.bhattacharya@gmail.com
LinkedIn: https://www.linkedin.com/in/shantanub/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg, Founder & CEO of Upside Learning Solutions speaks with Arun Pradhan, Co-Founder, ModelThinkers on Secrets to Being Smarter, Faster.
Arun says that ModelThinkers is a buy-in from Charlie Munger’s thought of making a bigger impact by developing a latticework of mental models. Most people, typically, while trying to solve a problem or work out something, are unconsciously referring to their mental model. However, they are unaware of how they actually arrived at the conclusion. On the other hand, someone who is trying to be smarter and more innovative will have a whole toolkit of options. According to Arun, the interesting stuff often happens at the intersection between those frameworks. It’s like as building a bigger repository of mental models, e.g., consuming books and lessons which is one way of clicking the mental models and what recipes we can make with these different concepts to make a bigger impact. So being much more deliberate and conscious about collecting and using these mental models/frameworks is one way that you can be smarter and faster.
Here are the key takeaways from this podcast-
- Defining a mental model and their application in cross-disciplines.
- Understanding current mental models from L&D perspective and getting smarter in selecting from among these mental models.
- Applying relevant mental model type vis-à-vis things or tasks that we or audience want to achieve.
- Collecting or stealing big ideas from the big disciplines and experimenting it your context.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/RRDhgpIXq6I
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Arun is an L&D veteran with an experience of over two decades in academia and corporate sectors. He is a Founder of Learn to Learn, an app helping organizations to develop a culture of continuous learning and individuals embrace learning agility. He is also the co-founder of ModelThinkers.com, which is a new digital solution that empowers you to be smarter, faster.
Email: Arun.Pradhan@anz.com
LinkedIn: linkedin.com/in/arunaway
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg Founder & CEO of Upside Learning Solutions speaks with Kevin M. Yates, The L&D Detective on challenges and opportunities for measuring the impact of training and learning on human performance and business goals.
Kevin has been in the training, learning, and talent development space for over 20 years working across multiple industries in a myriad of local and global roles, the most recent being learning analytics and impact measurement. Having felt saturated a few years ago, Kevin said that he was on the verge of leaving the training, learning, and talent development. At the same time, he discovered his interest in learning analytics, to which he was introduced to by Jack and Patti Phillips of ROI Institute. It has a methodology for measuring return on investment for training, learning, and talent development. It prompted him to stay on. Over time, people started comparing him with Sherlock Holmes due to his investigations into data & facts and trying to solve measurement mysteries. And that’s how he got the hat of the L&D detective.
Kevin also raised an important point and that is training and learning must be used not only for measurably changing behaviors, actions, and performance but also for sustaining them.
Here are the key takeaways from this podcast-
- The biggest challenge: Not proactively thinking about outcome & defining impact while fulfilling training and learning ‘order’.
- Defining intention and purpose of training and learning solution for impact measurement.
- Culture of learning: Transitioning from order-taking relationship to discovery-based engagement.
- Measuring impact as an art, talent, and skill: A challenge and opportunity for organizations finding a unique skillset or upskilling and hiring from outside.
- Telling an impact story by combining operational efficiency data with learning effectiveness data for helping business achieve a business goal.
- Use of predictive analytics for answering expectation for the outcomes from the training and learning solutions we are offering.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/og9D9LUFKjQ
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
He is a learning and development detective and solves mysteries. The mystery he solves is, "Was purpose fulfilled for training and learning?". He uses facts, clues, evidence, and data to measure learning's influence on behavior, actions, performance, habits, and business results.
Email: kevin@kevinmyates.com
LinkedIn: linkedin.com/in/kevinmyates
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
Rance is a story designer, author, and speaker. His book ‘Instructional Story Design’ is practical guide for developing stories that train. He is the founder of Needastory.com and school of story design for those who are struggling with storytelling at work.
According to Rance, stories work well in workplace learning due to their capability to prepare us for a situation and to act in the real world. Training can be made memorable and actionable by telling a story effectively. The main reason why stories are so effective is because they are a great vehicle for delivering emotion. A story needs to contain 2 essential elements: relatable characters and strong conflict.
The purpose of story design, according to Rance, is to fill the gap between story and action.
Here are the key takeaways from this podcast-
- Drawing balance between story and instruction in producing the output.
- Telling story first followed by reflection question based on emotional content then followed by decision-making and feedback.
- Creating relatable characters through audience profiling; their current circumstances, reaction to circumstances, their viable fear, and training benefits to them.
- Creating a strong action-list as a tool for performance improvement and covering important aspect of overall learning design.
- Attributes & challenges of 3 story types; fictional, non-fictional and metaphor.
- Overcoming challenges for using stories in workplace learning.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/bYfLWvAeJG0
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Rance helps leaders connect with, inspire, guide and persuade their people through story-based messaging. He also equips talent development professionals to reach business outcomes through story-based training. A leader, consultant, coach and frequent speaker in live and virtual sessions on leadership storytelling, story-writing and instructional story design. He leads with stories. He trains with stories.
Email: rance@needastory.com
LinkedIn: linkedin.com/in/rancegreene
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg speaks with Karl Kapp about gamifying workplace learning the right way.
Karl started his discussion by highlighting the confusion between gamification and game-based learning. The common mistake that many people make is considering that gamification necessarily involves some kind of a game. Taking an example of progress bar, feedback loop, etc. he explained that the correct idea or concept is using game elements or the pieces of game. Gamification can also be done using concepts or psychological ideas such as story-based instruction. Karl also explained 3 types of gamification, namely Structural Gamification, Content Gamification and Performance-based Gamification. Gamification in his opinion allows us to have transparency into what is being evaluated, how it is being evaluated and what our goals are. So, if the parameters are reasonable and decided upon in consultation with the learners themselves, gamification can be very helpful and motivating. As a learning professional, our job he emphasized is to decide what the right learning intervention is at the right time and how to do it effectively.
Here are the key takeaways from this podcast:
- Envisioning KPIs through gamification for performance improvement and feedback.
- Employee group contribution in devising the gamified experience.
- Gamifying the process and not the end outcome by focusing on behaviors and elements which are enabling the overall performance.
- Transitioning from extrinsic to intrinsic motivation with extrinsic as a trigger.
- Tips on avoiding mistakes in applying gamification to workplace learning.
- Games as a vehicle for non-linear thinking in unveiling insights for organizations in the competitive marketplace.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/tZhwIy6df6w
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Karl is a professor, analyst, speaker, learning expert and designer of instructional games and gamification. He is a full professor of Instructional Technology at Bloomsburg University in Bloomsburg, Pennsylvania. Karl teaches subjects related to games, gamification and learning technologies. Karl’s work explores the research, theoretical foundations and application of effective game-based learning. Karl has authored or co-authored half a dozen books, and he is also the author of a few gamification courses on LinkedIn Learning.
Email: kkapp@bloomu.edu
LinkedIn: linkedin.com/in/karlkapp
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg speaks with World Bank Groups’ executives, Sam Taylor, Jr. and Rick Housler about ‘Workplace Learning in the Post-Covid World’. Both Sam & Rick, as senior learning specialists, support Open Learning Campus (OLC), which is the World Bank Group’s single destination for staff and client learning.
Rick recalls the situation around March 13, 2020 when the World Bank Group suddenly had to transition to the work from home scenario until further notice, because of the pandemic that shook the entire world. However, with the OLC architecture already in place, Rick says that it really helped them to balance that transitional phase. According to Sam, the biggest challenge in delivering learning programs during the pandemic is that losing that physical presence. With the full hybrid model, it has added another challenge for the instructors to not fall back on the old habits.
Here are the key takeaways from this podcast-
- Establishing balance between physical presence in the room and the virtual environment while transitioning from room to virtual.
- Spaced learning as an opportunity of improvement in quality of delivery.
- Being respectful of the learner’s time by designing learning which is more accessible and digestible.
- Just-in-time learning mindset as a rising trend within workplace learning methodology.
- Mapping skills and competencies for broadening capabilities in planning careers and future direction of the organization.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/nZzWZi61bvQ
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guests
Sam Taylor
Sam Taylor, Jr., prior to joining the World Bank has worked for 10 years supporting the US Department of Defense and branches of the US military to educate military personnel around the world on arms control compliance requirements. Many of Sam’s projects have garnered international recognition, including Brandon Hall and LearnX Awards.
Email: staylor@worldbankgroup.org
LinkedIn: linkedin.com/in/sam-taylor-jr-2822272
Rick Housler
20 years experience designing and developing learning programs. Recognized leader in the learning community. Advise clients on appropriate learning modalities and delivery modes.
Specialties: Learning development, communication strategy, mobile learning, social learning, learning workshops, Learning Management Systems, learning development tools, rapid eLearning
Email: rhousler@worldbankgroup.org
LinkedIn: linkedin.com/in/rick-housler-06194
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this episode of L&D Go Beyond podcast, Amit Garg speaks with Joti Joseph, Director of Talent & Learning at Vontobel, Switzerland about learning for L&D professionals. Joti has 26 years of global experience in learning and development and retail banking. With her vast cross-functional experiences, she has a unique capability of seeing situations from multiple perspectives and devising solutions accordingly. In Joti’s opinion, about the podcast topic, it’s like going back to the basics and something that comes out from ‘common sense’, investing in our own capability, acting as role model for our learners and stakeholders to focus on, and with previous experience reinforcing upon always developing ourselves along with our community.
While recalling her experience with Upside doing an eLearning on ‘unconscious bias’, Joti emphasizes on how it taught her about being careful about generalizations. She also mentions that when we are focusing on our own capability, it’s the moment when we as learning professionals start thinking we’ve have cracked it, got this skill and know everything, that’s where the problem begins.
Joti shares her experience as a learning and development professional without being prescriptive, admitting that everyone’s journey is going to be unique. She says that she regards her project with Deloitte influenced her development as an L&D professional a lot.
Here are the key takeaways from this podcast-
- User experience and culture as predominant factors in solving problems and adding value for L&D professionals.
- Leveraging the power of influencing without authority amongst the two L&D superpowers.
- Capability of saying ‘No’ to training and shifting towards ‘know’ for an L&D through slight tweaking of the environment, enabling performance and adding value.
- Consulting & asking the right questions for L&D in the information overload scenario by emphasizing on ‘why’ and ‘who’ first.
- Approaching data from L&D perspective and partnering with relevant expertise.
- Feedback as a powerful learning tool & leveraging it as a wasted opportunity.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://youtu.be/y3585UI4SD0
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Joti is the Director of Talent and Learning at Vontobel in Switzerland. She has over 26 years of global experience in learning & development and in retail banking. Her cross-functional experiences give her the unique capability to see situations from multiple perspectives and develop solutions accordingly.
Email: joti.joseph@gmail.com
LinkedIn: https://www.linkedin.com/in/jotijoseph/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this candid and insightful episode of L&D Go Beyond podcast, Amit Garg speaks with Joe Ganci, President of eLearning Joe, a custom learning company located outside Washington DC. Joe speaks about ‘10 questions you must ask at the start of any learning project’. Joe has been involved in every aspect of learning development since 1983 and holds a degree in computer science. He is also the recipient of several awards for his work in eLearning, including a lifetime achievement award in 1999 and eLearning GuildMaster award in 2013.
In Joe’s view, the podcast topic is of substantial importance because it very well addresses the mistakes that eLearning creators have been doing. So, there are those crucial questions that need to be asked primarily to save time and money. The topic essentially discusses every role in the learning industry, mainly for people in the decision-making areas. Below are the major takeaways from this podcast-
- Understanding the learner audience; answering the ‘why & what’ from needs perspective.
- Language, a key aspect in deciding efficiency and productivity while creating your designing and development.
- Considering learner audience literacy levels, religions, job roles, and culture.
- Time spent on learning, accessibility, and motivation – an audience perspective.
- Content, context, and storytelling as important aspects to envision learner engagement.
Handout: The Questions You Must Answer First By Joseph Ganci
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3ByqfEZ
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Joe Ganci is President of eLearningJoe, LLC, a custom learning company located outside Washington. D.C. Since 1983, he has been involved in every aspect of learning development. Joe holds a degree in Computer Science and writes books and articles about eLearning. His mission is to improve the quality of eLearning with practical approaches that work.
Joe is a frequent teacher and presenter at industry conferences and at client sites, especially on the subject of eLearning development tools, such as Adobe Captivate, Articulate 360 Suite, iSpring Suite, Raptivity, and eLearningBrothers Lectora.
He has delivered keynote speeches and has taught all over North America, Europe and Asia, most recently in Warsaw, in Shanghai, in Moscow, and in Dubai. He has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and the eLearning GuildMaster Award in 2013.
LinkedIn: https://www.linkedin.com/in/elearningjoellc/
Twitter: elearningjoe
Email: joe@elearningjoe.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this podcast, Amit Garg speaks with Patti Shank, President at Learning Peaks LLC, about Writing Better Multiple-Choice Questions to Assess Learning.
Patti shares the very interesting background story of her new book. She says that over a period of many years, whoever she’s worked with, anyone who wanted to create a test with multiple-choice questions, has ended up effectively destroying the test, which was an awful experience. She then followed up the research further and was surprised to know that even her own multiple-choice questions had problems. She then spent the last 4 years reading and learning everything about multiple-choice questions, and then wrote a book on it. Patty says that it is the hardest book she has written and covers many things about multiple-choice questions which people think they know but they don’t.
According to Patti, people have certain misconceptions about multiple-choice questions, the biggest one being that a multiple-choice test can only assess recall. However, the main purpose of an MCQ test is to assess the learning objectives, and whether the people who took these courses are able to meet learning objectives and, if not, we need to fix these courses.
Below are the major takeaways from this podcast-
- Framing right questions for performance-based learning objectives
- Good distractors for learning designers to keep in mind
- Differentiators for formative versus summative assessments
- Scenario-based questions for better recall
- Questions to play the role as actual task
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3g1pVoy
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Patti Shank PhD is an internationally known workplace learning expert, instructional designer, researcher, and author and who is regularly listed as an influential individual in the digital and workplace learning space internationally. Apart from her role at Learning Peaks as President, she has been a research director at The eLearning Guild and a faculty at multiple colleges. She has written several books on learning, and her latest one is aptly named ‘Write better multiple-choice questions to assess learning’.
LinkedIn: linkedin.com/in/pattishank
Twitter: pattishank
Email: patti@learningpeaks.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg speaks with Maria Leggett, Director of Education, Talent Development and Credentialing at MHI on AI and the up-skilling imperative for L&D.
She talks about the changes and impact that AI is having on L&D, how it will be completely reinvented, developing skill taxonomy, amongst other things.
Here are the key takeaways from this podcast-
- Shift in organizational learning strategy from learning event culture to learning performance culture.
- Focus on soft skills more than functional skills.
- Data Interpretation challenges for L&Ds from the AI perspective.
- Need for a universal skill taxonomy for learning development.
- Leveraging content curation to enhance learning in the 'moment of need'.
- Streamlining processes, systems for robust metrics, data collection and effective data usage.
- Building data analysis skills from the L&D’s perspective.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3E5qWVW
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Maria has extensive experience in and has been driving learning, talent development, and organizational change management for 15 years. She has steered fortune 500 corporations and mid-size firms to new performance levels, acts as an executive faculty for MHI’s professional development programs, and coaches and facilitates executive workshops and leadership cohorts for MHI’s 800+ global member companies.
LinkedIn: linkedin.com/in/marialeggett
Twitter: maria_leggett
Email: mleggett@mhi.org
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg, CEO of Upside Learning Solutions speaks with Julie Dirksen, a leading expert in learning design and digital learning.
Author of the book ‘Design for How People Learn’, she regularly teaches instructional designing in workshops and college courses, as well as in project management and cognitive psychology. Her biggest area of interest today is behavioral science and also likely to be the topic of her next book.
When asked about ‘Memory being the foundation of learning’, Julie mentions various contextual points to which things are being memorized and recalled in learner’s mind when it comes to encoding and decoding, especially since we live in this age of information overwhelm. She also emphasized on the importance of feedback in the digital learning environment.
Here are the key takeaways from this podcast-
- How organizations must leverage the consistent set of variables that help people help memorize.
- Spaced learning and repeated exposure over time.
- Disposable versus durable learning framework.
- Motivation & immediacy significance in learning methodology.
- Fostering motivation & learning in highly compliant organizational culture.
- Importance of practice-focus for learning designers.
- Challenges faced by learning designers vis-à-vis audience skill levels & solutions.
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3oCnBby
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Julie is a leading expert in learning design and digital learning. She regularly teaches Instructional Design workshops and has taught college courses in Project Management, Instructional Design, and Cognitive Psychology. Julie has also written a fantastic book called Design for How People Learn, which completes a decade.
You can follow and connect with Julie via:
Email: julie@usablelearning.com
LinkedIn: https://www.linkedin.com/in/juliedirksen/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this engaging podcast, Amit Garg speaks with Vince Han, Founder & CEO of Mobile Coach, a B2B SAAS chatbot authoring platform, on Chatbots in Workplace Learning and Performance. Vince, with his background in technology, is passionate about learning and performance along with self-improvement. Founder of several other technology companies as well, Vince is also a leading voice in the learning technology space laying greater emphasis on AI & chatbot technology.
Despite graduating as a music major, Vince followed his passion for technology and got associated with technology companies. He was amazed by the process of imagining technology, tackling challenges, building it to be leveraged further, and keenly focusing on developing technology that really helps people progress.
Explaining about chatbots and their integration with the L&D domain, Vince emphasized on the challenge that L&Ds are facing in terms of not fetching the desired reach and engagement amongst their learner audience. He identified the means to tackle this is through automated conversation or chatbots on mobile devices that offer a frictionless user experience. It is noteworthy to mention that Vince also highlighted the endless possibilities it generates to help solve L&D’s engagement problems.
Here are the key takeaways from this podcast-
- Chatbots’ functionality in nudging learner & engagement
- Passive and Push Chatbots utility in L&D
- Chatbots usage & content sensitivity scenario
- Chatbot use cases in L&D
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3Gdnxqm
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
You can follow and connect with Vince via:
LinkedIn: linkedin.com/in/vincehan
Email: vince@mobilecoach.com
You can catch a demo of Mobile Coach here: https://mobilecoach.com/demo/
Sign up for a free chatbot workshop & a Mobile Coach sandbox account here: https://mobilecoach.com/workshop-signup/
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this curious podcast, Amit Garg speaks with Stefaan Van Hooydonk, Founder of Global Curiosity Institute, on Intersection of curiosity and learning at workplaces. The institute, brainchild of Stefaan aims to help individuals and organizations foster a mindset of curiosity to inspire them to keep discovering and innovative. Stefaan has worked with numerous organizations in learning leadership roles covering 6 industries and 8 countries over 3 decades.
Stefaan shares his observation from his early career that there are people at organization who are natural learners and curious. But the challenge is that such people, whom he calls ‘A’ players, are only 10-15% of the entire workforce. On the other hand there are ‘B’ players who want to learn but miss that chance of learning due to some challenges. Stefaan identified this challenge of turning these ‘B’ players to ‘A’ players. Talking about the L&D choices and mindset, Stefaan highlights about the availability of choices i.e. either L&D is driving innovation or weighing more on compliance. He emphasized that companies need to be intentional about their curiosity and exploration, to avoid dilution of their learning efforts.
Stefaan defines curiosity as ‘the mindset to challenge the status quo; explore, discover, and learn’. Workplace curiosity needs to be productive – start with a question, focus on getting answer, be disciplined enough to get there. Productive curiosity often leads to better exploitation as well as new exploration.
Here are the key takeaways from this podcast-
- Achieving balance between exploration & exploitation
- Organization’s life span link with curiosity
- Measuring curiosity at workplace
- Training people to curiosity- An L&D approach
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/2XbqPJj
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Stefaan van Hooydonk - Founder of the Global Curiosity Institute. In his previous life, he had been in learning leadership roles at companies like Nokia, AGFA Healthcare, Philips, Flipkart, Saudi Aramco, and Cognizant. His experience spans six industries and 8 countries over 3 decades. He is also the co-founder and dean of the Earth Academy.
You can follow and connect with Stefaan Via:
LinkedIn: linkedin.com/in/stefaanvanhooydonk
Email: stefaan@globalcuriosityinstitute.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this podcast, Amit Garg speaks with Toby Harris, who is the Director of Product Marketing at Filtered, a learning tech company. Toby has extensive experience in various roles like sales, marketing & project management and has closely observed the industry dynamics. He is excited about working with clients who are willing to break the rules to apply research and to have challenging conversations inside their organizations. He is an ardent believer of how learning science and learning research has brought about a sea-change in large organizations and thereby is influencing the decision making.
In the context of this discussion, Toby touches upon Curation and Learning Ecosystems. He elaborates on what they do at Filtered, that is helping organizations get the best return on their L&D spend by using data to decide on the most important skills for an organization, analyzing and filtering it to zero in on the relevant content, and delivering it via LXP or multi-channel campaign. This is where curation comes in.
The discussion also covers transitions in the industry with regard to what influences decision making and how there have been positive changes that have made the industry decision makers to consider using curation and creation prudently to achieve their learning goals.
The talk primarily revolves around the following key points:
- Recognizing & analyzing curation
- Contextualizing & aligning the content & curation with organizational goals
- Identifying gaps in creation through curation & vice-versa
- How creation remains critical for unique & most impactful requirements
- Analyzing complexity types hindering the learning culture
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3uSTYFw
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About the Guest-
Toby has been in various different roles like sales, marketing, and project management before getting into product marketing which gives him a well-rounded perspective of the domain. Before LXP became a thing, Toby coined the term Learning Experience Network. He is encouraged by the changing nature of conversations with clients and finds it exciting to work with clients who are willing to break the (traditional) rules and go beyond.
You can follow and connect with Toby Via:
LinkedIn: linkedin.com/in/tobiasharris/
Email: toby@filtered.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this podcast, Amit Garg speaks with Jenifer Tsang, Chief of Staff at Cisco, on how to solve the right problems in L&D. Jennifer has been with Cisco for about 19 years. She also runs her own podcast called ‘In the Lead’ and her passion is to empower people to unlock their leadership potential.
Interestingly, Jenifer joined Cisco as an intern. She is curious about trainings. Being a certified coach, her priority at Cisco is about up-skilling people for future while ensuring the right mix of how their training could be agile with right technology and solving the problems of today. Her keen focus apart from leadership is ringing the mindset of coaching to everybody.
While mentioning root-cause analysis in her discussion, she strongly advocates about L&D’s role to go beyond just creating a typical training video instead to develop programs that offer more value & experience while looking at the role, organization and culture intertwined together.
Here are the key takeaways from this podcast-
- Uncovering the coaching principles in L&D to uncover the right problems
- L&D challenges in resolving core problems
- Sensing & creating journeys to proficiencies
- L&D intervention in partnering & managing stakeholders’ relationship
Listen and watch this podcast on the various channels mentioned below:
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
YouTube: https://bit.ly/3F4rlK4
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Jennifer Tsang is an ICF certified Leadership Coach who partners with executives, leaders, aspiring leaders and anyone looking to build more consciousness into how they lead their teams and most importantly, themselves. Jennifer believes that leadership is an inside-out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves to grow professionally and personally. Jennifer has over 20 years experience working with executives and leaders in a large fortune 100 company in the Silicon Valley. Today, Jennifer offers a wide variety of programs and services - from individual coaching, group and team coaching, to facilitated group conversations.
You can follow and connect with Jennifer Via:
LinkedIn: https://www.linkedin.com/in/jenn-tsang/
Twitter: https://twitter.com/jenntsang
Website: https://www.coachwithinsight.com
Podcast: https://open.spotify.com/show/2TQvDD5EWICLiPUrr9jvNX?si=OlQuT8MNQs67sNmGTa4IBg&dl_branch=1
Email: jtsang@cisco.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: https://www.linkedin.com/in/gargamit100
Twitter: https://twitter.com/gargamit100
Email: amitgarg@upsidelearning.com
In this episode, Amit Garg speaks with Phil Reddall, Head of Learning & Capability System at Thames Water, about innovation in L&D.
Key Takeaways
- Speed of change is only increasing making innovation all the more important
- Innovation is very context-specific so everyone will have a different version of what innovation looks like
- Data & Analytics are a major shift in last 10 years, along with L&D mindsets
- Data-driven personalization of learning is one of the most exciting opportunity
- Curiosity is crucial to bring innovation and an 'innovation funnel' could help you structure and progress innovation better
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/39xwrzW
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
As a Strategic HR professional with a deep Learning & Development specialism, Phil is passionate about efficiency and effectiveness, and the impact of people/HR services; especially in learning. From the competency mapping that sits behind a personalized learning portal, through the governance of a learning function and its standards and guidelines through to clearly defining business needs through performance consulting, Phil constantly strives to ensure the best possible results in terms of business impact. Functional leadership, Change, and Innovation is often at the heart of what he does while working with colleagues across the employee lifecycle to ensure the right outcome for the business.
Phil is especially passionate about Learning governance and the 'appropriate' use of Learning, whether it's performance support, traditional e-Learning, social collaborative portals, personalized 'adaptive' learning, LMS/LCMS, or video Phil worked to help ensure the best possible result through alignment to business needs/context.
You can follow and connect with Phil Via:
LinkedIn: linkedin.com/in/phil-reddall-1a3659b
Email: Philip.Reddall@thameswater.co.uk
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this enlightening podcast, Amit Garg speaks with Guy Wallace, Performance Analyst and Instructional Architect for Enterprise Learning, on how to bring performance focus to training. Guy holds about 40 years of enriching experience as an external consultant and has conducted over 250 projects for over 80 clients including fortune 500 companies. He is well known for his consulting work, writings, and presentations on both performance analysis and curriculum architecture design.
Guy places a heavy premium on performance focus. He believes that learning should always be performance-oriented and focused on what the output is going to be. That is, the learner must quickly be able to take that learning and transfer it back onto their job. He also shares some L&D challenges that have been around since the start and still continue to exist - not investing in analysis/discovery, not measuring results, or not creating exclusive content, to name a few.
Some discussion points from this podcast are listed below:
- Challenges in performance orientation
- Focus on tasks and not topics
- Integration of instructional learning perspectives with business orientation
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3tzAfdq
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Guy W. Wallace is a Performance Analyst and Instructional Architect – and has been designing and developing performance-based Instruction/ Training/ Learning and Performance Support content for Enterprise Learning and their business-critical target audiences since 1979. Guy has been an ISD consultant since 1982, a partner/owner at 3 consulting firms, and has served 80+ consulting clients, primarily in the Fortune 500.
You can follow and connect with Guy Via:
LinkedIn: linkedin.com/in/guywwallace
Email: guy.wallace@eppic.biz
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this engaging discussion, Amit Garg talks to Keith Keating, Global Learning Strategist at GP Strategies about design thinking for learning engagement. With a vast experience of 20 years in L&D, Keith leads clients on the development and execution of their global learning strategies. He harnesses design thinking to help fortune 500 clients tap into understanding and resolving un-met customer and employee needs. Keith finds his passion in preparing these companies for the future of work.
While talking to Amit, Keith candidly mentioned about his journey and how he was quite obsessed about losing a job & job titles initially. His belief of being a lifelong learner led him to gain control over his own future & adopting a learning approach. Keith’s keen passion lies in enabling, encouraging and empowering talent to take control of their future.
Sharing his thoughts on learning engagement, Keith talks how learning engagement is really about the quality and quantity of learner’s participation in the training or learning experience. Keith has some great advice for learning leaders and learning designers in terms of prototyping faster and being wary of ‘too much’ engagement. He believes that motivation & inspiration are two of the biggest gaps that hamper the ability to create that learning engagement.
Here are the key takeaways from this podcast-
- Changing learner mindset from being ‘order takers’ to ‘trusted advisors’
- Culture - A desired catalyst for learning engagement
- Design thinking integration with learning engagement
- Treating technology as a tool & not as a solution
You may also read our podcast blog for a quick summary of this discussion: https://bit.ly/2XFaoVz
Listen and watch this podcast on the various channels mentioned below:
Buzzsprout: https://bit.ly/3mQxG3D
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
With a career spanning over 20 years in learning & development, Keith Keating is a passionate advocate for the importance of learner-centricity while enabling, encouraging, and empowering talent to take control of their future through lifelong learning. Keith holds two master’s degrees and will receive his Doctorate from the University of Pennsylvania’s Chief Learning Officer program in Summer 2022.
Keith specializes in:
- Designing and executing global innovative large-scale talent learning strategies and workforce transformations
- Assembling and leading high-performance motivated teams
- Cultivating global strategic partnerships and cross-collaboration across organizations to understand and solve challenges
You can follow and connect with Keith Via:
LinkedIn: linkedin.com/in/keith-keating-1976963a
Email: kkeating1@gpstrategies.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
Amit Garg gets candid with Kirk Donaghey, Standards and Frameworks Manager at Optus about building learning programs that engage. As an accomplished people leader, Kirk’s focus is on coaching and development to achieve sales and performance growth. Being a learning and development professional, he possesses in-depth experience pertaining to coaching, facilitation, and leadership development.
In this podcast, Kirk emphasizes learning engagement while differentiating it with a learning experience. He interprets learning engagement as how much engagement a session or a piece of learning is fetching. Learning experience on the other hand is more about being holistic and deals with end-to-end experience and accessibility of that learning. In his discussion, he put forth the concept of moving from high effort & low value to high value & low effort in bringing engagement.
Kirk spoke from both facilitator and digital perspective while sticking to the 3 principles of sustainable, accessible & experiential which he substantiated further when it comes to engagement.
Talking about the frameworks, Kirk mentions how their organization is keeping track of engagement while considering personalization.
Here are the key takeaways from this podcast-
- Key drivers of learning engagement.
- Dealing with challenges in measuring engagement.
- Leveraging user-generated content.
You may also read our podcast blog for a quick summary of this discussion: https://bit.ly/392QXZ6
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3gwLKwY
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Kirk Donaghey has recently added being the Standards and Frameworks Manager at Optus, Australia to his portfolio. Kirk has spent the last 6 years with Optus in various roles within L&D. Before that, he spent a substantial tenure at Suncorp Bank. With over 10 years of experience in financial services industry, he has a proven capability in leadership and sales roles.
You can follow and connect with Kirk Via:
LinkedIn: https://www.linkedin.com/in/kirk-donaghey-952728a/
Email: Kirk.Donaghey@optus.com.au
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
In this insightful podcast, Amit Garg speaks with Dhiren Doshi, Learning Partner - E2E Global Supply Chain at Colgate-Palmolive about learning engagement in supply chain training.
Dhiren expresses his staunch belief in leveraging capability in the most effective way, emphasizing on the need for organizations to experiment so as to capitalize on the technologies such as AR & VR that truly drive the scale and simplification globally. He also subtly mentions about using the right technology at the right time for the right solution and at an optimal cost.
With his vast experience in industrial engineering, HR, Organization design, new plant start-up along with the visionary approach, he sees a bigger opportunity in focusing on learning at the factory level than at the management level. Below are the major takeaways from this podcast-
- How engagement and learning is driven by components like right tools & methodology, the right content, and senior leader & people manager engagement.
- Criticality of access to the right information in very short and quick way.
- Emphasis on the ‘build-once and deploy everywhere’ concept.
- Methodology for measuring learning engagement amongst the learners.
You may also read our podcast blog for a quick summary of this discussion: https://bit.ly/3kVQTjr
Listen and watch this podcast on the various channels mentioned below:
Youtube: https://bit.ly/3goPujO
Google Podcasts: https://bit.ly/3ykprRf
Spotify: https://spoti.fi/2WfJKlH
For exclusive updates on the L&D Go Beyond Podcast, follow our showcase page: https://bit.ly/3yjFqi8
You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:
LinkedIn: https://www.linkedin.com/company/upside-learning-solutions
Facebook: https://www.facebook.com/UpsideLearning
Twitter: https://twitter.com/UpsideLearning
Instagram: https://www.instagram.com/upside.learning/
We would love to hear from you on: elearning@upsidelearning.com
About The Guest
Dhiren joined Colgate in 1989 at the Malaysia manufacturing plant in Kuala Lumpur. He held several positions of increasing responsibility in Industrial Engineering, Production Supervision, Human Resources, and a regional support role to drive Continuous Improvement before relocating to the USA in 2000.
You can follow and connect with Dhiren Via:
LinkedIn: linkedin.com/in/dhiren-doshi-4745187
Email: dhiren_doshi@colpal.com
About The Host
Amit has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts.
You can follow and connect with Amit Via:
LinkedIn: linkedin.com/in/gargamit100
Twitter: gargamit100
Email: amitgarg@upsidelearning.com
How can L&D Pivot from Learning to Performance?, with Laura Overton
56:00
Bridging the Gap between Learning and Performance, with Charles Jennings
55:43
Strategies for Effective Learning in Retail Sales, with Ramakrishna Rao
56:32
Moving ID to LXD, with Clark Quinn
55:38
Post-Pandemic Workplace Learning Strategy, with Shantanu Bhattacharya
55:38
Secrets to Being Smarter, Faster, with Arun Pradhan
51:34
Challenges and Opportunities for Measuring the Impact of Training and Learning, with Kevin M. Yates
56:56
Instructional Story Design, with Rance Greene
54:28
Gamifying Workplace Learning the Right Way, with Karl Kapp
1:00:04
Workplace Learning in the Post-Covid World, with Sam Taylor, Jr. and Rick Housler
1:10:22
Learning for L&D Professionals, with Joti Joseph
1:05:08
The ten questions you must ask at the start of any learning project, with Joe Ganci
54:18
Writing Better Multiple-Choice Questions to Assess Learning, with Patti Shank
43:23
AI and The Upskilling Imperative for L&D, with Maria Leggett
50:47
Design for How People Learn, with Julie Dirksen
1:00:19
Chatbots in Workplace Learning & Performance, with Vince Han
52:12
Curiosity & Learning in the Workplace, with Stefaan Van Hooydonk
57:24
Curation & Learning Ecosystems - Dealing With the Complexity That Damages Learning Culture, with Toby Harris
1:04:18
How to Solve the Right Problems in L&D, with Jennifer Tsang
45:03
Innovation in L&D, with Phil Reddall
57:57
How to Bring Performance Focus to Training, with Guy Wallace
1:01:56
Design Thinking for Learning Engagement, with Keith Keating
57:08
Building Learning Programs that Engage, with Kirk Donaghey
50:04
Learning Engagement in Supply Chain Training, with Dhiren Doshi
47:23