In this episode we talked with author Paul Marciano and discussed the top 7 most important things that a leader needs to do to improve employee engagement and retention.
Paul is a leading authority on employee engagement and retention. He earned his Ph.D. in Clinical Psychology from Yale University where he specialized in behavior modification and motivation.
Paul has served on the faculties of Davidson College and Princeton University where he has taught courses in Leadership, Industrial-Organizational Psychology, Survey Development, Research Methods, and Statistics.
Paul has worked in the field of Organizational Development for 25 years and is president of the human relations consulting firm Whiteboard, LLC, a company committed to helping organizations cultivate, manage, and grow their human capital.
Paul is also a strategic adviser to Kudos Inc. an innovative SaaS employee engagement platform.
Paul’s internationally acclaimed book Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT provides dozens of real world case studies and turnkey strategies to increase employee discretionary effort and reduce turnover.
His newest book is called Let's Talk About It: Turning Confrontation into Collaboration.
Join us as we discuss with Paul how to improve employee engagement and retention. Learn about Paul’s RESPECT model and how each piece of the model leads to higher levels of understanding and engagement. Hear how setting clear expectations and forming continuous, healthy lines of communication will help any leader grow their team members.
If you would like to read the show notes on this episode you can find them on our website, Business Leadership Today:
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