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The Agenda
The UK Consumer Law Revolution Podcast: A year in review
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Geraint Lloyd-Taylor and Jen Dinmore review the CMA’s first year of consumer law enforcement under its enhanced powers. They cover the eight cases opened in November 2025 on drip pricing, countdown timers and automatic opt-ins, the first fine (spoiler alert: £4.2m!) for hidden booking fees, the Eurocar Parks penalty for non-compliance with an information notice, Adobe’s unfair cancellation fees investigation, and the March 2026 batch of online reviews cases. They also discuss what’s next, including delivery charges, drip pricing, subscription contract rules expected in 2027, and the CMA’s stated priorities for the next 12 months.