Elevate Your Dealership
Your dealership is a complex and specialized business. Sales, service, parts, and often rentals. In many ways, operating a dealership is like operating several businesses at once, each with its own challenges and potential. In each session of "Elevate Your Dealership " podcast, Tim Parsons of HBK Dealership Solutions will discuss techniques and tools you can employ to take your dealership to the next level.
Elevate Your Dealership
Exceeding Customer Expectations
February 07, 2022
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HBK Dealership Solutions
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Season 2
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Episode 3
In this week's podcast Tim will talk about, is your customer service up to that of Mickey Mouse? How to form lasting customer relations using Disney’s H.E.A.R.D. methodology.