Today's episode is about a topic literally everyone is talking about. With such a competitive environment around recruitment and retention, healthcare systems and medical groups are being forced to figure out innovative ways to stay competitive and maintain cost to collect. One very important initiative that requires an organization wide strategy, is around Artificial Intelligence and Robotic Process Automation (AI / RPA). Valerie and Dr. Chow help us download what all of this means to us and how we can start thinking about an AI / RPA strategy, you'll love this episode, as these two intellectuals go head to head on a super relevant topic - enjoy!