From Laundromat to Dedicated Processing Plant Artwork

The State of the Laundry Industry

Keep up to date with the latest trends in the laundry industry, with an emphasis on wash and fold and pickup and delivery. The host operates Super Suds laundromat, which brings in over ONE MILLION DOLLARS of gross revenue in wash and fold per year from a single location and is also the co-founder of Curbside Laundries software which makes point of sales for laundromats and offers integrated pickup and delivery solutions, too. There is always a lot to learn in this quickly evolving industry.

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The State of the Laundry Industry

From Laundromat to Dedicated Processing Plant

March 25, 2026 • Laundry 'Matt' • Season 1 • Episode 118

0:00 | 35:10

Laurie of Gallatin Pike quadrupled her wash and fold revenue by leading by example and delivering excellent service. She takes personal pride of her laundromat and her goal is to make everyone feel at home. When she discontinued Wash Dry Fold Service, commercial clients were begging her to reopen that part of her laundry business, she did, her business thrived, and now she is opening up a dedicated facility to process the laundry at for her growing laundry picup and delivery service. Laurie is a perfect example of you get out, what you put in.

Laundry Pickup and Delivery Near Nashville

Curbside.2026 Laundry Pickup and Delivery Conference

0:00 Laundromat Owner Quadruples Wash & Fold Revenue – Full Success Story
0:04 Meet Laurie Creech: How Gallatin Pike Laundry supercharged its Pickup & Delivery
1:38 Why Reputation increases Wash & Fold Sales
1:49 Make Every Customer Feel at Home – The Secret to Loyal Laundromat Clients
2:23 Lead by Example: How Owner Presence Trains Attendants & Grows Commercial Accounts
3:05 From Self-Serve Laundromat to Dedicated Laundry Processing Plant
4:05 Airbnb Cleaners & 24/7 Drop-Off
5:10 How Pickup & Delivery Transformed Operations & Created “Good Problems to Have”
6:03 The Untapped Goldmine: Why Most Laundromats Still Miss Massive Wash & Fold Profits
9:00 Building a Home-Like Laundromat Experience That Turns One-Time Customers Into Lifelong customers
12:00 From Self-Serve Laundromat to Dedicated Laundry Processing Plant – Expansion Blueprint
15:00 How Attending Laundry Events Sparks Massive Pickup & Delivery Growth
18:00 Solving Space Nightmares for Wash Dry and Fold
21:00 Why Most Laundromats Fail at Pickup & Delivery – And How Laurie Fixed It
24:00 Restarting Wash & Fold After COVID: Commercial Laundry Clients Begged Her to Bring It Back
27:00 “Wow” Your First-Time Customers
30:00 Landing Big Commercial Laundry Accounts – Airbnb Cleaners, Gyms & Hotels Strategy
33:00 The Power of Reliable Laundry Pickup and Delivery Software & Support: Scaling Pickup & Delivery Without the Headaches

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