Carol catches up with Nick Harbaugh, otherwise known as the Retail Nomad, as he wraps up his 2022 global retail tour. Combining his love of travel with an endless curiosity about retail, Nick will have visited five continents, 18 countries, and 35 retail malls by the end of the year. He shares first-hand accounts of challenges and opportunities that are emerging around the globe, where he goes for inspiration, and a snapshot of his 2023 itinerary.
Highlights from the interview:
· Which markets are emerging as innovation (and automation) hot spots
· How the pandemic accelerated in-store digitization
· How labor and materials shortages impact store revitalization
· Why global collaboration is key to retail innovation
Guest Information:
Sephora store of the future tour video
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