Jaclyn went to Michigan State University to pursue a career in law. When she came to the realization that she didn't have to pay for law school to debate people on a daily basis, she added a second major, completing her B.A. in both Communication and Political Science - Pre-Law. Since then, she has worked in a variety of different roles in the tech industry, as both the customer and a vendor. This unique perspective has allowed her to bring empathy to the customer support process to ensure a first-class customer experience. Jaclyn joined the team as an Customer Success Manager at bant.io in early 2018 and now proudly supports bant.io as COO, where she is responsible for wrangling and organizing our team initiatives.