In this episode Thalamus CEO Jason Reminick talks with Terri Feist, former Program Coordinator at Cincinnati Children's Hospital Medical Center and now an Account Manager at Thalamus.
Burnout at the Program Coordinator level is a serious problem and often overlooked. Terri shares the results if a national survey of Program Coordinators. The survey indicated issues around misunderstanding the role, workload and the onboarding of new Program Coordinators.
Jason and Terri discuss way to solve these problems and how to better address burnout across the industry.