Listen to this episode if you'd like to find out what makes the new Jabra Engage 50 II, the headset that just might be the best Contact Center headset in the world. Lofty claim wouldn't  you agree?  Well, listen in to find  out if this headset lives up to that billing.

And once you're done listening, if you suddenly find yourself with the uncontrollable urge to buy a new Jabra headset, such as the Engage 50 II, then make sure to use  coupon code BLOG when checking out on our website, which is www.headsetadvisor.com. Use the code to score a sweet discount  on your order. Trade in an old headset and save even more. Once again,  that coupon code BLOG. Seriously, who doesn't like saving money and getting a good deal?

This episode is narrated by Doug Merritt, Founder and CEO of Headset  Advisor

Whether you spend your day on the phone in an office  with 100 of your closest friends, or at home working solo, or even at large wherever that takes you, a good quality, great sounding, comfortable headset that's reliable  is a  necessity, not a nice to have item. Unfortunately though, not all  headsets deliver in all those  different categories. Bu that doesn't change the fact that you still need them.

Some headsets give you good sound quality, but they might be lacking in another way, like comfort or reliability for example. Working in a Contact Center is demanding work, and it requires a lot of concentration, stamina, and of course, a good sense of humor. 

I can't help  out in the humor department unless you want me to break  out my best jokes. And I can tell  you for sure that's something you don't want because honestly, they're just not that funny. But what I can help you with is learning about a brand new headset by Jabra that's pretty special in many ways. I'll give you a brief overview  of what those  features  are.

Comfort.  This is something you must have.The Jabra Engage 50 II double ear model weighs just 2.3  ounces. That's incredible when you consider most double ear headsets weigh 3-5 times as much. The mono, or single ear model weighs just 1.6 ounces. And when you add in the adjustable headband with the soft rubber band, and the extremely soft and nicely padded ear cushions, and you have a real recipe for a very comfortable headset.

Sound quality. The Engage 50 II sounds absolutely spectacular. I'm gushing  a bit here because this headset deserves some of my best gushiness. Voice audio quality is top notch, and this thing  kills background  noise, and when it's doing that, the superb voice quality is maintained.  That's  something a lot of headsets struggle  with.

Inline controller. This headset has some uniqueness about it when it comes to the inline controller.The audio volume  raises, or lowers using a dial rather than  buttons.  It has a rubberized base to help keep it firmly planted  on the desk, and it has a speaker so you can hear when you're receiving a call. Two programmable buttons are standard too.

Variants. You can get this headset with, or without the inline controller. USB-A, or C connectors, UC, or Microsoft Teams variants or a mono or duo wearing style.

The bottom line is this; using Airpods for calls considered important isn't a great idea., because they're simply not designed for business use. Listening to music? Fine. Having a casual conversation on your mobile phone? Fine. Listening to a Podcast, or watching a movie? All fine. Just not on calls that really matter when it comes to your success. 

A better plan is to use a headset that's specifically designed for business, and one that will give you and your callers a far better call experience.

Have questions?