In this episode of the Headset Advisor Tech Review Podcast, you'll find out how the Plantronics HUB software, and the Poly LENS software differs. What do they both do, and which do you need? Have a listen to find out.
Use coupon code BLOG to get your best deal on a new headset when shopping on our webiste which is www.headsetadvisor.com
This episode is narrated by Doug Merritt, Founder and CEO of Headset Advisor
Headsets today, simply aren't the headsets of yesterday. Not only are they superior in just about every way, but you now have software to help make them even better.
In this episode, I'll talk about two of the many software programs that are available. In particular, I'll discuss the Plantronics HUB, and the Poly LENS. But first, you might wonder why the name differences, you know, Plantronics and Poly. Well, they're two of the same.
Not long ago, Plantronics acquired Polycom, which is a company well known for providing high quality audio and video equipment. The new company that emerged not only had an expanded product line, but also a new name; Poly. So, when you hear this name, you'll understand where it comes from.
The Plantronics HUB preceeded the LENS software. HUB is designed for use with legacy headsets such as the Savi line, and the CS500 series for example. Further, the HUB software is limited to use with headsets only. In other words, no other audio / video related devices are compatible.
With HUB you can perform firmware updates, customize ringtones, configure presence, choose a language for voice prompts, adjust device settings, receive visual mute and battery status, adjust HD audio and have easy access to pairing.
LENS, by comparison, is designed for more current models of devices, and LENS also allows you to use it with headsets, speakerphones, iP phones and video conferencing systems.
LENS is quite a bit different from HUB in that you can get automated device update notices so you'll know when an update is availabe. You can personalize your headset through settings, hear soundscape audio to help keep you distraction free and focused.
You also get a global view of all devices for simplified inventory control, device health and adoption, remote troubleshooting and updates, and LENS even reminds you when to take breaks, look away from your monitor and even rehydrate.
Mobile users also have a feature called Find MyDevice that always lets you know where it is.
So, to summarize, if you use legacy Plantronics headsets such as the Savi or CS500 series, you'll want to use the HUB software. But, if you use more current headset models, as well as some combination of speakerphones, Poly iP phones or video conferencing equipment, then LENS is your best bet.
If you have questions, or need some help, make sure to reach out to us at www.headsetadvisor.com, and click on the contact us tab at the top of the page. We've been helping customers since I started the company back in 1994, and that helping mindset continues today. We're experts, and we can make things easy for you, so don't hesitate.
To help save you money, here are some tips:
1. Use coupon code BLOG at checkout to get a nice discount
2. Trade-in old headsets for cash or credit. If you like, you can apply that cash or credit towards new headsets, which helps to lower your cost even further. And yes, you can combine the coupon code, and trade-in.
3. Tight budget? Why not lease your headsets instead? Headsets start as low as $2.00 per month, and they're always in warranty.