In this episode of the Headset Advisor Tech Review Podcast, you'll learn a highly popular feature among wireless headset users, called remote call answering.
You'll not only find out what it is, but the two primary devices that help to make that feature come to life, and what the benefits are in using it. And make sure to listen to the entire Podcast, because I'll share two tips that can help save you a boatload of money on any new headsets you might want to buy.
This episode is narrated by the Founder, and CEO of Headset Advisor, Doug Merritt.
We all want to be efficient when we're at work, and we all want to get as much done as possible. Well, if you use a headset, and you're not using a feature called remote call answering, then you're not working as efficiently, and productively as you could be.
For those who aren't familiar with this term, and that headset feature, I'll give a quick overview.
Remote call answering is an optional feature on many wireless headsets that allow you to asnswer and end calls when you're away from your desk. And as simple as that might sound, there's actually some details about it that you should know about.
First, there are two types of devices that allow you to have this feature when using a wireless headset. These are:
So, what are these things, and how are they different?
Handset Lifter. The handset lifter accessory is an electro-mechanical devices that adheres to the surface of your desk phone, just beneath the handset. By being placed there, it's perfectly positioned to rest over the phone speaker, and it also is perfectly placed so that it can raise the handset out of the cradle, which it does.
When an incoming call comes in, the phone will ring, and when it does, the small sensor on the bottom of the lifter senses the ringer sound vibrations. Once detected, the lifter passed you a quiet ring tone into your headset earpiece to alert you of the incoming call.
This is where the remote call answering takes over. Now that you're aware of the incoming call, you just press the answer/end button on the headset to take the call. This button is sometimmes called the call control button. When the call is complete, press the button a second time to end it.
Electronic Hookswtich Cable. This cable performs the exact same function as the handset lifter with one large exception. The EHS cable doesn't require the physical lifting of the handset because everything is done electronically. And because of this device being electronic, you must properly match the right EHS cable to the right phone, and headset make and model. If you get that wrong, it won't work.
The key benefits of using a handset lifter or EHS cable include:
But if any of this is the least bit confusing, and it can be for a lot of people, then reach out to us here at www.headsetadvisor.com. We've been helping customers since 1994.
Use coupon code BLOG for a special discount on your order when shopping on our website. You might also consider trading in any of your old headsets, because we give cash and credit for those. You can even combine the coupon code, and the trade-in credit (insider tip)
And if the budget is tight, why not lease your headsets from us? No upfront costs, accessories are included, and