#005 How do components of the theatre make for a powerful leader whom employees want to follow? Colleague and friend, Teresa Norton, Founder of StarMakerHK, shares her decades of work with top-level executives. She goes into depth explaining her process through “directing,” her clients to be Employee Experience (EX) focused. Whether you’re C-Suite or CX team manager, in this spirited conversation, you’ll learn about tools that can transform your thinking and behavior. As always, make sure you listen to the end for the highlighted CX story of the month.
#005 How do components of the theatre make for a powerful leader whom employees want to follow? Colleague and friend, Teresa Norton, Founder of StarMakerHK, shares her decades of work with top-level executives. She goes into depth explaining her process through “directing,” her clients to be Employee Experience (EX) focused. Whether you’re C-Suite or CX team manager, in this spirited conversation, you’ll learn about tools that can transform your thinking and behavior. As always, make sure you listen to the end for the highlighted CX story of the month.