The “why” for Evelyne Joan, the owner of Mauro’s Café in West Hollywood, is not about revenues, Customer Experience (CX), or Customer Loyalty – those take care of themselves – they’re strong. It is about how she cares about her employees and her community. There is no doubt that you will be touched and inspired by the actions Evelyne takes through her supportive and unselfish motives. Whether you’re a small business owner or CEO of a large conglomerate, listen and then stay until the end of this episode to learn what you can do to begin to duplicate this win-win-win culture.
The “why” for Evelyne Joan, the owner of Mauro’s Café in West Hollywood, is not about revenues, Customer Experience (CX), or Customer Loyalty – those take care of themselves – they’re strong. It is about how she cares about her employees and her community. There is no doubt that you will be touched and inspired by the actions Evelyne takes through her supportive and unselfish motives. Whether you’re a small business owner or CEO of a large conglomerate, listen and then stay until the end of this episode to learn what you can do to begin to duplicate this win-win-win culture.