Let's Talk About CEX! The Customer and Employee Experience

A CX Pioneer Turns Customer Experience Into Community Experience

May 05, 2022 Maxine Shapiro Episode 9
A CX Pioneer Turns Customer Experience Into Community Experience
Let's Talk About CEX! The Customer and Employee Experience
More Info
Let's Talk About CEX! The Customer and Employee Experience
A CX Pioneer Turns Customer Experience Into Community Experience
May 05, 2022 Episode 9
Maxine Shapiro

Long before the people-who-make-up reality tv created Undercover Boss, there was Bradly Sax suggesting that his hotel client check-in and go through the guest journey. (Bradly will tell you the rest of the story) And now he’s helping make better communities throughout the world AND on military bases. You’ll be inspired and you’ll be touched.  You’ll also be educated as Bradly reveals his four components of an Audacious and Legendary Customer Experience!  

 Connect here:

 https://www.linkedin.com/in/bradlysax/ 

http://www.lendlease.com/ 

Show Notes

Long before the people-who-make-up reality tv created Undercover Boss, there was Bradly Sax suggesting that his hotel client check-in and go through the guest journey. (Bradly will tell you the rest of the story) And now he’s helping make better communities throughout the world AND on military bases. You’ll be inspired and you’ll be touched.  You’ll also be educated as Bradly reveals his four components of an Audacious and Legendary Customer Experience!  

 Connect here:

 https://www.linkedin.com/in/bradlysax/ 

http://www.lendlease.com/