Let's Talk About CEX! The Customer and Employee Experience

The Power of a Collaborative Environment!

May 31, 2022 Maxine Shapiro Season 1 Episode 10
The Power of a Collaborative Environment!
Let's Talk About CEX! The Customer and Employee Experience
More Info
Let's Talk About CEX! The Customer and Employee Experience
The Power of a Collaborative Environment!
May 31, 2022 Season 1 Episode 10
Maxine Shapiro

A Human Resources thought- leader, Kirkland Jones, speaks in plain terms as he sheds light on the business model of the industrial age that had a stronghold in organizations long after the end of that era. You’ll recognize it: when “people were interchangeable” and “the world is stable and predictable and anything other than that was bad.”

 With his 40+ years of going into organizations that know they need to change and don’t know how, he tells the stories of what happens when this transformation toward a collaborative and more transparent environment is practiced and embraced.  Executives, you’re going to want to listen to this one.

To connect with Kirkland:

Show Notes

A Human Resources thought- leader, Kirkland Jones, speaks in plain terms as he sheds light on the business model of the industrial age that had a stronghold in organizations long after the end of that era. You’ll recognize it: when “people were interchangeable” and “the world is stable and predictable and anything other than that was bad.”

 With his 40+ years of going into organizations that know they need to change and don’t know how, he tells the stories of what happens when this transformation toward a collaborative and more transparent environment is practiced and embraced.  Executives, you’re going to want to listen to this one.

To connect with Kirkland: